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Crypto.com - Buy BTC, ETH

Crypto.com - Buy BTC, ETH

Crypto Technology Holdings Limited

Crypto Wallet to Buy, Sell, and Pay with Crypto

Google Play Free App Store Free
3.9 Ratings 313K+ Reviews 10M+ Downloads

Ratings & Reviews

3.9
313.4K+ Ratings
5
61+%
4
11+%
3
6+%
2
4+%
1
19+%

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  • Great app Aug 25, 2021

    By $cashguy$
    So far I am very new to this app, however from what I’ve experienced, most of the negative reviews are from beginners that did not take the time to read and understand what they were getting themselves into. I currently have the jade green card and I can say that I have already received my Netflix rebate so that works. I have not tried to withdraw my funds yet as I’m waiting on my money to transfer so I can test everything, however I have spend money with the virtual card and got my money back in cro that way as well. So far it has done everything it should. Also, I have experienced one problem with my card info not displaying on one of my devices however the customer support has been great and they are working on it. If you find yourself with that problem, I would recommend trying a different device if possible. In the end customer support has been kind and respectful and if you take the time to understand the fees that this app should help you earn some serious cash. In the end, just do test payments and be 100% sure of what should happen and be patient. I just hope that they get a website working and one point, other than that I am happy with what I have :)

  • Jan 24, 2022

    By Rich Long
    I've learned a lot because of how much information this app gives. Great great app! No forced adds. Easy to buy, easy to do a fiat return. Or any other transfer for that matter. Very happy with the reload speed. Able to play a mystery gift raffle for doing things like creating 2-factor authentication to protect your own account. I've suggested this app to a few people already and will probably continue to do so.

  • Jan 24, 2022

    By Steve Siegelin
    The app can be confusing. If there is an update it will not let you login until you update. Purchases can be confusing at first but once you start figuring it out it becomes easier and has become quite useful. The help feature may take a while to get to you but they will respond to you. It is still a relatively new platform and it's gaining features everyday.

  • Fantastic Platform! Dec 28, 2021

    By Vischietta
    Do all of your DD before diving into digital currency. This platform is fantastic for both beginners and veterans alike. There are many benefits baked in and from my experience, Once I’ve initiated an ACH transfer from my personal account, I’ve had access to the funds within 24 hours, in my Crypto account. That is a huge deal. I’ve used Other platforms where transfers have taken 3 days to complete, and up to nearly 3 weeks. Hoo-rah to this team for creating a quick process, among all the other benefits of their platform!!! One suggestion - I don’t believe any of these platforms have utilized yet - Y’all should integrate a way for users to buy crypto with their “Apple” balance or Apple gift cards. If I were to receive a gift card, other than shopping, I can’t convert the balance into fiat, but it’d be wonderful to sink that balance or gift card into CRO, ETH, SHIB, etc… When a user initiates a buy order, the app gives about 12 seconds to confirm, I believe that’s because of price fluctuation. I wonder if the same concept could be used to buy increments of altcoins - i.e. $20 for 20 worth of CRO… ? Either way, great job, keep it going, and hoo-rah! Happy Holidays!

  • Jan 24, 2022

    By Dylan Duncan
    Genius, Innovative, etc.. was 5 stars until I had money taken from card 3 times...under $200, and could have been the cashiers error. But payment not recognized. The last error was attempted to be fixed, but they literally added a second charge that washed the money the deposit they did credit 1/3 times. Also transferred 1800 to my main checking account, and proceeded to attempt to make 1000+ in purchases to receive an error message, and no coins. Checking the bank tomorrow to see if the error.

  • Just not sure anymore Jan 9, 2022

    By Regieein Cali
    So let me begin this review by stating I have only been into crypto for a year. With that being said I am still learning but I have also experienced a whole lot with some hard learned lessons in that year as well. Okay, so I looked up all these other exchanges binance, Coinbase, robinghood etc etc. i had tons of difficulties until I found cryptoapp. I found this app very simple to use and not confusing buy and sell transfer simple. And I also found that the customer service was always there to help and quick with responses and all of my issues were resolved. However in the las week I have noticed that I am not able to top up my card with the same debit card I have been using this whole time and cryptodotcom cannot help me out just tells me to use a different card so I did and yeah exactly, still unable reached back out and they don’t know and can’t help. So then I tried to make a purchase and yeah same issue and yeah they cannot help. And I am also seeing others on social media are having the same issue. I used to believe this app was going to take over the crypto space bc of their customer service but now I’m not so sure and I can only give 3 stars now. Bery disappointed with their customer service as of late so sad.

  • Great service but.... May 12, 2021

    By jdom853
    There service is great. Very easy or somewhat easy to navigate, it took me a little while to understand everything, but now I get it. I was able to deposit money on my Crypto account from my debit card pretty smoothly. Taking money out is pretty straight forward as long as your bank is on the list of compatible banks (which are big name banks and credit unions) I have a very small credit union so I had to open a bank account that was on that list. Pretty common with most app involving bank linking. The only thing I would like to be improved is faster customer service. They will always help you and resolve your issues but you just got to have patience. I understand because of the increased interest in Crypto which increases customers which inevitably increases issues. That being said...customer service response time: ⭐️⭐️⭐️. customer service helpfulness/problem resolution ⭐️⭐️⭐️⭐️⭐️. Platform and navigation through app ⭐️⭐️⭐️⭐️. Information and transparency ⭐️⭐️⭐️⭐️. Anyway I love this app so far and I think you should give it a chance. I will leave an updated review 60 days from now.

  • Jan 24, 2022

    By geraldsorenson
    I understand the need for updates, but now I cannot even complete the update or use the app. I cannot even access my investments. I hope this gets cleared up soon so I can see how my crypto is doing. Everything has been working good until recently with the missions diamonds. I had bought more than 600.00 in a day and only recieved credit for around 250.00 towards the missions diamonds.

  • Most fun I've ever had getting rich Jan 8, 2022

    By Linkdead62
    Turning a few hundred bucks into tens of thousands, even while I'm sleeping is the most fun I've erer had buying stuff! I've heard my whole life "pay yourself first" but that amounted to impulse buys for more junk I simply don't need, burying me in useless detritus I can never find when I need it 'cause it's buried under other just as useless rubble! Buying crypto gives me that endorphin hit I desire without increasing the amount of stuff soffocating my very existence. It's also hitting that betting urge and at much better odds then any casino. Advice, buy for the long term, only spend free money that you would've wasted on something mundane. I started by buying 20,000 shares of VET @.02 cents ea. It's now at about,07, buts been as high as .11, I have no doubt that future readers of this review will look back on these figures and wish they bought in while it was so undervalued. In closing: I'm not a financial advisor and money runs through my fingers like water through a net, this app after so many failed attempts to save money has finally allowed us a savings. It's a great feeling.

  • Jan 24, 2022

    By Patrick Salvation
    Maybe the new email login was a bit too much for me, and maybe I was just tired at the time, but let this be a lesson for others. I was trying to login with the wrong email and I thought I was locked out!! Everything is good again now. (And that's to support for reaching out quickly) The app works great! I can buy crypto & send it where I want, when I want. 5 stars.

  • Great app Aug 25, 2021

    By $cashguy$
    So far I am very new to this app, however from what I’ve experienced, most of the negative reviews are from beginners that did not take the time to read and understand what they were getting themselves into. I currently have the jade green card and I can say that I have already received my Netflix rebate so that works. I have not tried to withdraw my funds yet as I’m waiting on my money to transfer so I can test everything, however I have spend money with the virtual card and got my money back in cro that way as well. So far it has done everything it should. Also, I have experienced one problem with my card info not displaying on one of my devices however the customer support has been great and they are working on it. If you find yourself with that problem, I would recommend trying a different device if possible. In the end customer support has been kind and respectful and if you take the time to understand the fees that this app should help you earn some serious cash. In the end, just do test payments and be 100% sure of what should happen and be patient. I just hope that they get a website working and one point, other than that I am happy with what I have :)

  • Jan 24, 2022

    By Rich Long
    I've learned a lot because of how much information this app gives. Great great app! No forced adds. Easy to buy, easy to do a fiat return. Or any other transfer for that matter. Very happy with the reload speed. Able to play a mystery gift raffle for doing things like creating 2-factor authentication to protect your own account. I've suggested this app to a few people already and will probably continue to do so.

  • Jan 24, 2022

    By Steve Siegelin
    The app can be confusing. If there is an update it will not let you login until you update. Purchases can be confusing at first but once you start figuring it out it becomes easier and has become quite useful. The help feature may take a while to get to you but they will respond to you. It is still a relatively new platform and it's gaining features everyday.

  • Fantastic Platform! Dec 28, 2021

    By Vischietta
    Do all of your DD before diving into digital currency. This platform is fantastic for both beginners and veterans alike. There are many benefits baked in and from my experience, Once I’ve initiated an ACH transfer from my personal account, I’ve had access to the funds within 24 hours, in my Crypto account. That is a huge deal. I’ve used Other platforms where transfers have taken 3 days to complete, and up to nearly 3 weeks. Hoo-rah to this team for creating a quick process, among all the other benefits of their platform!!! One suggestion - I don’t believe any of these platforms have utilized yet - Y’all should integrate a way for users to buy crypto with their “Apple” balance or Apple gift cards. If I were to receive a gift card, other than shopping, I can’t convert the balance into fiat, but it’d be wonderful to sink that balance or gift card into CRO, ETH, SHIB, etc… When a user initiates a buy order, the app gives about 12 seconds to confirm, I believe that’s because of price fluctuation. I wonder if the same concept could be used to buy increments of altcoins - i.e. $20 for 20 worth of CRO… ? Either way, great job, keep it going, and hoo-rah! Happy Holidays!

  • Jan 24, 2022

    By Dylan Duncan
    Genius, Innovative, etc.. was 5 stars until I had money taken from card 3 times...under $200, and could have been the cashiers error. But payment not recognized. The last error was attempted to be fixed, but they literally added a second charge that washed the money the deposit they did credit 1/3 times. Also transferred 1800 to my main checking account, and proceeded to attempt to make 1000+ in purchases to receive an error message, and no coins. Checking the bank tomorrow to see if the error.

  • Just not sure anymore Jan 9, 2022

    By Regieein Cali
    So let me begin this review by stating I have only been into crypto for a year. With that being said I am still learning but I have also experienced a whole lot with some hard learned lessons in that year as well. Okay, so I looked up all these other exchanges binance, Coinbase, robinghood etc etc. i had tons of difficulties until I found cryptoapp. I found this app very simple to use and not confusing buy and sell transfer simple. And I also found that the customer service was always there to help and quick with responses and all of my issues were resolved. However in the las week I have noticed that I am not able to top up my card with the same debit card I have been using this whole time and cryptodotcom cannot help me out just tells me to use a different card so I did and yeah exactly, still unable reached back out and they don’t know and can’t help. So then I tried to make a purchase and yeah same issue and yeah they cannot help. And I am also seeing others on social media are having the same issue. I used to believe this app was going to take over the crypto space bc of their customer service but now I’m not so sure and I can only give 3 stars now. Bery disappointed with their customer service as of late so sad.

  • Great service but.... May 12, 2021

    By jdom853
    There service is great. Very easy or somewhat easy to navigate, it took me a little while to understand everything, but now I get it. I was able to deposit money on my Crypto account from my debit card pretty smoothly. Taking money out is pretty straight forward as long as your bank is on the list of compatible banks (which are big name banks and credit unions) I have a very small credit union so I had to open a bank account that was on that list. Pretty common with most app involving bank linking. The only thing I would like to be improved is faster customer service. They will always help you and resolve your issues but you just got to have patience. I understand because of the increased interest in Crypto which increases customers which inevitably increases issues. That being said...customer service response time: ⭐️⭐️⭐️. customer service helpfulness/problem resolution ⭐️⭐️⭐️⭐️⭐️. Platform and navigation through app ⭐️⭐️⭐️⭐️. Information and transparency ⭐️⭐️⭐️⭐️. Anyway I love this app so far and I think you should give it a chance. I will leave an updated review 60 days from now.

  • Jan 24, 2022

    By geraldsorenson
    I understand the need for updates, but now I cannot even complete the update or use the app. I cannot even access my investments. I hope this gets cleared up soon so I can see how my crypto is doing. Everything has been working good until recently with the missions diamonds. I had bought more than 600.00 in a day and only recieved credit for around 250.00 towards the missions diamonds.

  • Most fun I've ever had getting rich Jan 8, 2022

    By Linkdead62
    Turning a few hundred bucks into tens of thousands, even while I'm sleeping is the most fun I've erer had buying stuff! I've heard my whole life "pay yourself first" but that amounted to impulse buys for more junk I simply don't need, burying me in useless detritus I can never find when I need it 'cause it's buried under other just as useless rubble! Buying crypto gives me that endorphin hit I desire without increasing the amount of stuff soffocating my very existence. It's also hitting that betting urge and at much better odds then any casino. Advice, buy for the long term, only spend free money that you would've wasted on something mundane. I started by buying 20,000 shares of VET @.02 cents ea. It's now at about,07, buts been as high as .11, I have no doubt that future readers of this review will look back on these figures and wish they bought in while it was so undervalued. In closing: I'm not a financial advisor and money runs through my fingers like water through a net, this app after so many failed attempts to save money has finally allowed us a savings. It's a great feeling.

  • Jan 24, 2022

    By Patrick Salvation
    Maybe the new email login was a bit too much for me, and maybe I was just tired at the time, but let this be a lesson for others. I was trying to login with the wrong email and I thought I was locked out!! Everything is good again now. (And that's to support for reaching out quickly) The app works great! I can buy crypto & send it where I want, when I want. 5 stars.
See all positive reviews

  • Jan 23, 2022

    By chris
    After using this app for several months and investing my money, I was notified (without warning or explanation) via email that my account was closed due to "a recent change in our customer acceptance criteria." I've lost all access to my funds and customer service has been non responsive so far. In case anyone is wondering, I was not in any way using this account in a manner that would violate their TOS. I'm small time, and had only invested in a couple of crypto currencies. Ref ID vjd3aje63x

  • DO NOT download or put money in this app! Jun 9, 2021

    By Tommyloansu
    I’m an Admin in a trading group and we all share different ideas and alert each other of apps that steal your money. This APP is horrible!!!! On this app I had most of my money in ALGO (Algorand). It took a nice 20% increase and I went to go take the profits and move them to CRO. MAGICALLY my ability to trade was stopped! I contacted them, took screen shots, let them know what was going on and that I was losing my profits by the second…. They responded saying it would be fixed later. Not “let us trade it where you need it or anything of the sort”. They waited until it dropped all the way down to what I bought it at! Then had the audacity to say, and I quote ”. Thanks for the reply. I totally understand, however, the issue was resolved and you were able to withdraw the funds. If you have additional questions do not hesitate to get back to us.” They basically said screw you the same way Robin Hood app does. Scams. COINBASE and COINBASE PRO is the way to go. DO NOT GET SCAMMED WHEN YOU SHOULD BE MAKING MONEY! Again, do not use this app. Buy rates are always off compared to the actual market and always in their favor. They say on these reviews “contact us and we’ll look into it” but they just blow you off once they scam you. You buy for more than the market and sell for less and they don’t let you sell if your currency you’ve put money in pumps. I wish I could put negative stars instead of one.

  • Jan 24, 2022

    By Fin Dawg
    So I had extreme difficulties involving my account at 1 point I couldn't even sign up. The only way I got on was by referral link. Then once on there I spent 2 months trying to put my card info in. Another month getting hit with error before it works for a few weeks. then a month in I was no longer able to purchase more tokens. Then I got logged out of my account. It's asking for me to sign up again what's worse is there's I've yet to see a login portal. The debit card looks cool I guess

  • Jan 24, 2022

    By Kellz.e
    Never had any issues. Update, Terrible customer service. Still no FLR token Airdrop from holding XRP & its been a year ago. Debit card doesn't always work for payments & you get charged for withdrawing from the ATM as if its your fault the card didn't work (Not ATM fee from the ATM) they claim there isn't a spending limit on the card when there is even if you have a bunch on there. Customer service act like bots with their responses & don't know a things about what the technical team does 🤬

  • No process or system whatsoever May 18, 2021

    By ep7463828363
    So I downloaded this 4 days ago and my account is still pending! My friends downloaded this app after me and within the hour their account was approved! We provided the exact same information to them. My pictures I submitted were just as clear as theirs! Absolutely ridiculous! Your guys system is terrible! You should verify the people IN ORDER! That’s what good customer service is! There is no reason I should still be waiting for approval if my friends were approved that fast! So now I have yet another friend who downloaded the app and was approved in 15 minutes!!! You guys need to get organized because this is just terrible!!! Not to mention the fact I have now contacted y’all through the app 3 times and have emailed y’all numerous times now! No response! No help! No anything! Email me back and verify my account please! Now After a few days I finally got a response to my email. You know what it said!? To reply to their response if I needed help and they would email me back within 24 hours as a priority. They never emailed me back when I replied!? What kind of customer service is this?????? Is this what you guys do? Take all peoples information and photos and then keep it for yourself and not even verify them or help resolve their issues!?!?

  • Jan 23, 2022

    By josel briones
    I feel like im getting rip off everytime i sell/ buy cryto.They might have low fee among all the platform out there but since the app have no buy or sell limit feature,they give you what ever price they want .Price execution is way way higher than the actual market when you try to buy, and very low when you sell.You think you're getting low fees but you actually pay more by paying way more than the market value.I hated robinhood before for this but at least they have buy/sell limit feature.

  • Deceitful with terrible customer service May 4, 2021

    By RioDaKing
    I’ll start with the positive. And the ONLY positive is the variety of Cryptocurrencies they operate with. But that does no good because their price reporting is inaccurate. I figured it was a bug and reached out to support. They did nothing but copy and paste responses, and when I tried to get them to elaborate on what I’m asking I was told to “consider the subject exhausted.” Meaning they had no interest in telling me what I was trying to find out. They will show and record incorrect or higher than market prices, and those prices are shown when buying, but if you already own a coin, and go to sell at that same time, the selling price is magically way lower than any other price they’re showing. They’re graphs only load when they want, I couldn’t even try to tell you the refresh rate. I found out all of that AFTER trying to figure out how to move my money around in they’re system. You can buy with a card no problem for a fee, but when you go to sell or withdraw your funds you must make a separate wallet account, attach your bank account to it, and then start a withdrawal that takes a day. The entire App is made to take and keep your money. I applaud those who think positively of the app. I wish I could too.

  • Shady business practices Jul 7, 2021

    By exsposethefakes
    BE AWARE AND LOOK AT THE REVIEWS, LISTEN TO THE CORRUPTION WE HAVE TO FACE. It takes months to fighting back n fourth to get an account deletion. They sold my personal information to the EU, IRISH PROTECTION AGENCY AND OTHER UNKNOWN ENTITIES WHICH THEY REFUSE TO TELL ME WHO. They said just file a complaint with a protection agency? Im in California so they pulled some shady stuff using other countries laws to protect them. The USA cannot and has no jurisdiction to who these idiots spontaneously say file complaints with. They illegally say they are holding my personal information for 5 years as to throw a tantrum for me closing my account. They do not have to hold it this long. They legally can but they do not have too n because i want my account closed due to some corruption this is how they fold there arms and cry. Their response is so bad im just glad im done doing business with idiots. Who use laws from other countries which we as Americans do not have to abide by at all!! Just to prove how they can corruptly watch your financial transactions. They are watching my banking activity even after i closed my account!! Be very very careful when you open an account here. They have added illegal activity to there terms and conditions which no other entities do this and call it legal. Only these idiots

  • Jan 23, 2022

    By Tyler Flores
    I was starting to enjoy the no fees this platform has, and was going to give it 5 stars..up until I encountered issues contacting support. I been trying to withdraw my crypto and send to my wallet and it has been three days and support has not answered my request or attempted to notify me that they're working on fixing my issue.

  • Beware of this site Jun 6, 2021

    By Barbi1111111
    I downloaded this app on May 19th, it’s been 18 days now of emailing back-and-forth and also using the chat on the app which does not work very well and is no help. Do not invest any money through this app unless you are 100% approved. This is a nightmare and I’m starting to wonder if this is a scam. I have sent in my drivers license, proof of my physical address, a selfie of me holding up a piece of paper with the date on it and everything that they have asked for to prove that it’s me and I have a physical address.. I live in a town where my mail is delivered to a PO Box. I’ve given them both my PO Box and my address. I’ve been told they can’t except a PO Box. I don’t need to receive any mail from them and have given them my home address like I said. They had no problem with me taking my money through my ATM credit card but now I can’t sell anything if I want to because they can’t approve my information and I certainly won’t buy anything else through this app. Trying to find the email for the CEO @ Kris Marszalek, is impossible. I am outraged, to say the least. I need this resolved as soon as possible. You already have my money, my info and everything that you’ve asked for. Buyer beware. 🤬
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  • Jan 24, 2022

    By Rich Long
    I've learned a lot because of how much information this app gives. Great great app! No forced adds. Easy to buy, easy to do a fiat return. Or any other transfer for that matter. Very happy with the reload speed. Able to play a mystery gift raffle for doing things like creating 2-factor authentication to protect your own account. I've suggested this app to a few people already and will probably continue to do so.

  • Jan 24, 2022

    By Steve Siegelin
    The app can be confusing. If there is an update it will not let you login until you update. Purchases can be confusing at first but once you start figuring it out it becomes easier and has become quite useful. The help feature may take a while to get to you but they will respond to you. It is still a relatively new platform and it's gaining features everyday.

  • Fantastic Platform! Dec 28, 2021

    By Vischietta
    Do all of your DD before diving into digital currency. This platform is fantastic for both beginners and veterans alike. There are many benefits baked in and from my experience, Once I’ve initiated an ACH transfer from my personal account, I’ve had access to the funds within 24 hours, in my Crypto account. That is a huge deal. I’ve used Other platforms where transfers have taken 3 days to complete, and up to nearly 3 weeks. Hoo-rah to this team for creating a quick process, among all the other benefits of their platform!!! One suggestion - I don’t believe any of these platforms have utilized yet - Y’all should integrate a way for users to buy crypto with their “Apple” balance or Apple gift cards. If I were to receive a gift card, other than shopping, I can’t convert the balance into fiat, but it’d be wonderful to sink that balance or gift card into CRO, ETH, SHIB, etc… When a user initiates a buy order, the app gives about 12 seconds to confirm, I believe that’s because of price fluctuation. I wonder if the same concept could be used to buy increments of altcoins - i.e. $20 for 20 worth of CRO… ? Either way, great job, keep it going, and hoo-rah! Happy Holidays!

  • Most fun I've ever had getting rich Jan 8, 2022

    By Linkdead62
    Turning a few hundred bucks into tens of thousands, even while I'm sleeping is the most fun I've erer had buying stuff! I've heard my whole life "pay yourself first" but that amounted to impulse buys for more junk I simply don't need, burying me in useless detritus I can never find when I need it 'cause it's buried under other just as useless rubble! Buying crypto gives me that endorphin hit I desire without increasing the amount of stuff soffocating my very existence. It's also hitting that betting urge and at much better odds then any casino. Advice, buy for the long term, only spend free money that you would've wasted on something mundane. I started by buying 20,000 shares of VET @.02 cents ea. It's now at about,07, buts been as high as .11, I have no doubt that future readers of this review will look back on these figures and wish they bought in while it was so undervalued. In closing: I'm not a financial advisor and money runs through my fingers like water through a net, this app after so many failed attempts to save money has finally allowed us a savings. It's a great feeling.

  • Jan 24, 2022

    By Patrick Salvation
    Maybe the new email login was a bit too much for me, and maybe I was just tired at the time, but let this be a lesson for others. I was trying to login with the wrong email and I thought I was locked out!! Everything is good again now. (And that's to support for reaching out quickly) The app works great! I can buy crypto & send it where I want, when I want. 5 stars.

  • Jan 24, 2022

    By Jenna Didier
    I've been using the app for almost a year and find it very reliable and easy to use. The new update has increased the speed of the apps responsiveness-thanks y'all! One wish: the ability to set buy/sell limit trades.... Hopefully a more refined trading experience is coming. I too am having trouble with fingerprint verifications, but I've been having that trouble with all apps that have that security option, so I think perhaps it's my hardware.

  • Jan 24, 2022

    By MrJChave
    Awesome! If you're having problems buying with your card, Contact your bank about it. It's not the app.. It's Bank securities. And to be able to log in, Now you need an app like "Authy" for double security. It's easy! CRO💥🚀

  • Jan 24, 2022

    By Saul Urena
    I really like this app because of their selection, their mission, their visa cards, their rewards program, let's see.... what's not to like about it really? People complain about fees, they're not that bad IMHO, loading/topping up the visa is as easy as 123 do re mi ABC Love my CROmies
See all 5 reviews

  • Great app Aug 25, 2021

    By $cashguy$
    So far I am very new to this app, however from what I’ve experienced, most of the negative reviews are from beginners that did not take the time to read and understand what they were getting themselves into. I currently have the jade green card and I can say that I have already received my Netflix rebate so that works. I have not tried to withdraw my funds yet as I’m waiting on my money to transfer so I can test everything, however I have spend money with the virtual card and got my money back in cro that way as well. So far it has done everything it should. Also, I have experienced one problem with my card info not displaying on one of my devices however the customer support has been great and they are working on it. If you find yourself with that problem, I would recommend trying a different device if possible. In the end customer support has been kind and respectful and if you take the time to understand the fees that this app should help you earn some serious cash. In the end, just do test payments and be 100% sure of what should happen and be patient. I just hope that they get a website working and one point, other than that I am happy with what I have :)

  • Great service but.... May 12, 2021

    By jdom853
    There service is great. Very easy or somewhat easy to navigate, it took me a little while to understand everything, but now I get it. I was able to deposit money on my Crypto account from my debit card pretty smoothly. Taking money out is pretty straight forward as long as your bank is on the list of compatible banks (which are big name banks and credit unions) I have a very small credit union so I had to open a bank account that was on that list. Pretty common with most app involving bank linking. The only thing I would like to be improved is faster customer service. They will always help you and resolve your issues but you just got to have patience. I understand because of the increased interest in Crypto which increases customers which inevitably increases issues. That being said...customer service response time: ⭐️⭐️⭐️. customer service helpfulness/problem resolution ⭐️⭐️⭐️⭐️⭐️. Platform and navigation through app ⭐️⭐️⭐️⭐️. Information and transparency ⭐️⭐️⭐️⭐️. Anyway I love this app so far and I think you should give it a chance. I will leave an updated review 60 days from now.

  • Jan 24, 2022

    By geraldsorenson
    I understand the need for updates, but now I cannot even complete the update or use the app. I cannot even access my investments. I hope this gets cleared up soon so I can see how my crypto is doing. Everything has been working good until recently with the missions diamonds. I had bought more than 600.00 in a day and only recieved credit for around 250.00 towards the missions diamonds.

  • Jan 23, 2022

    By Drew Ross
    Solid app and helpful support. If you are having issues connecting make sure that if you are running disconnect.me or a similar system wide tracking block you whitelist the app or you will have issues signing in. Had issues for a few weeks, and once I reached out to support one of the steps had me think for a moment and go check disconnect.me, once I whitelisted the app I was able to sign in again.

  • Okay I’m doing a new review. Sep 3, 2021

    By theOtherWB
    I’m only giving four stars because you really need to do your homework to learn about prices. The coins themselves have different sale % that come off the top. Crypto itself has no fees for buying/a unless you’re using your debit/ccard. However you need to learn the sale percentages of the coins. The price reflected on the graph daily is not the actual price. That’s the buy price. What I do is use the Binance app for the real price so that I’m not ticked off when I sell and find it’s $20 to sell when actually they’re reasonable. Setting up a bank account requires specific banks. Make sure yours is on the list. Once you get the hang of the fiat wallet and your buy/sale percentages it really is a great up. Set all your financial stuff up and get your bank account squared away before you buy anything. Get secure with how to get your money back into your pocket. Easy to use. Highly recommended.
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  • Jan 24, 2022

    By Dylan Duncan
    Genius, Innovative, etc.. was 5 stars until I had money taken from card 3 times...under $200, and could have been the cashiers error. But payment not recognized. The last error was attempted to be fixed, but they literally added a second charge that washed the money the deposit they did credit 1/3 times. Also transferred 1800 to my main checking account, and proceeded to attempt to make 1000+ in purchases to receive an error message, and no coins. Checking the bank tomorrow to see if the error.

  • Just not sure anymore Jan 9, 2022

    By Regieein Cali
    So let me begin this review by stating I have only been into crypto for a year. With that being said I am still learning but I have also experienced a whole lot with some hard learned lessons in that year as well. Okay, so I looked up all these other exchanges binance, Coinbase, robinghood etc etc. i had tons of difficulties until I found cryptoapp. I found this app very simple to use and not confusing buy and sell transfer simple. And I also found that the customer service was always there to help and quick with responses and all of my issues were resolved. However in the las week I have noticed that I am not able to top up my card with the same debit card I have been using this whole time and cryptodotcom cannot help me out just tells me to use a different card so I did and yeah exactly, still unable reached back out and they don’t know and can’t help. So then I tried to make a purchase and yeah same issue and yeah they cannot help. And I am also seeing others on social media are having the same issue. I used to believe this app was going to take over the crypto space bc of their customer service but now I’m not so sure and I can only give 3 stars now. Bery disappointed with their customer service as of late so sad.

  • Good and bad Sep 9, 2021

    By #j-wat
    I really like using this app to trade cryptos because it is fast and has great coverage of many coins out there. I think it is shady that there’s a magic “premium” added to coins when BTC is rising, and this is a money grab in my opinion because that premium is not applied when you sell. For example, CRO was .1210 when I tried to buy, and after doing the math (which is not provided because they know it’s shady) my average cost was somewhere around .125. Not a huge difference but that is hard earned profit by this point. I have been trying to get my CRO card for weeks now and I have been told that the only way I can continue with my application is to provide a picture of my SSN card. This was due to me moving addresses multiple times in the past few years because I am a college student. It is very frustrating and the support, albeit responds in a timely manner, does not seem like they really want to get you to your end goal. With all that said, I still trade here and love checking in on my cryptos. Unfortunately, after my staking period WHICH IS DUMB BECAUSE I DID NOT EVEN RECEIVE A CARD is over I will be transferring my balance to coin base or some other more reliable system.

  • SLOW and crazy incorrect notifications May 29, 2021

    By Smartkarthi
    App looks great. I wanted to invest in CRO just bcos of how app is designed that gives confidence on it. But there is so much pain buying it. Eventually I staked CRO. First none of Credit cards in US works atleast what I hold. And then so much delay in transferring money to Fiat balance (4 or 5 days) by the time you end up investing thro other exchanges. Even if u transfer most of time it’s slow and especially when big market movements and u wanted to use ur debit card to make faster purchase. Now it’s not even showing debit card option. I wanted to highlight the notifications issue that's annoying so much. For the cryptos you track when you receive notifications abt price changes it's totally incorrect for the time. Price u see in notification and what you see after you tap to open are totally different. Not just by a fraction but by so many percentages. For example I see notification for $1.82 up by 10% but upon opening it shows $1.55 down %. I end up disabling the notifications for now
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  • Jan 23, 2022

    By chris
    After using this app for several months and investing my money, I was notified (without warning or explanation) via email that my account was closed due to "a recent change in our customer acceptance criteria." I've lost all access to my funds and customer service has been non responsive so far. In case anyone is wondering, I was not in any way using this account in a manner that would violate their TOS. I'm small time, and had only invested in a couple of crypto currencies. Ref ID vjd3aje63x

  • DO NOT download or put money in this app! Jun 9, 2021

    By Tommyloansu
    I’m an Admin in a trading group and we all share different ideas and alert each other of apps that steal your money. This APP is horrible!!!! On this app I had most of my money in ALGO (Algorand). It took a nice 20% increase and I went to go take the profits and move them to CRO. MAGICALLY my ability to trade was stopped! I contacted them, took screen shots, let them know what was going on and that I was losing my profits by the second…. They responded saying it would be fixed later. Not “let us trade it where you need it or anything of the sort”. They waited until it dropped all the way down to what I bought it at! Then had the audacity to say, and I quote ”. Thanks for the reply. I totally understand, however, the issue was resolved and you were able to withdraw the funds. If you have additional questions do not hesitate to get back to us.” They basically said screw you the same way Robin Hood app does. Scams. COINBASE and COINBASE PRO is the way to go. DO NOT GET SCAMMED WHEN YOU SHOULD BE MAKING MONEY! Again, do not use this app. Buy rates are always off compared to the actual market and always in their favor. They say on these reviews “contact us and we’ll look into it” but they just blow you off once they scam you. You buy for more than the market and sell for less and they don’t let you sell if your currency you’ve put money in pumps. I wish I could put negative stars instead of one.

  • Jan 24, 2022

    By Fin Dawg
    So I had extreme difficulties involving my account at 1 point I couldn't even sign up. The only way I got on was by referral link. Then once on there I spent 2 months trying to put my card info in. Another month getting hit with error before it works for a few weeks. then a month in I was no longer able to purchase more tokens. Then I got logged out of my account. It's asking for me to sign up again what's worse is there's I've yet to see a login portal. The debit card looks cool I guess

  • Jan 24, 2022

    By Kellz.e
    Never had any issues. Update, Terrible customer service. Still no FLR token Airdrop from holding XRP & its been a year ago. Debit card doesn't always work for payments & you get charged for withdrawing from the ATM as if its your fault the card didn't work (Not ATM fee from the ATM) they claim there isn't a spending limit on the card when there is even if you have a bunch on there. Customer service act like bots with their responses & don't know a things about what the technical team does 🤬

  • No process or system whatsoever May 18, 2021

    By ep7463828363
    So I downloaded this 4 days ago and my account is still pending! My friends downloaded this app after me and within the hour their account was approved! We provided the exact same information to them. My pictures I submitted were just as clear as theirs! Absolutely ridiculous! Your guys system is terrible! You should verify the people IN ORDER! That’s what good customer service is! There is no reason I should still be waiting for approval if my friends were approved that fast! So now I have yet another friend who downloaded the app and was approved in 15 minutes!!! You guys need to get organized because this is just terrible!!! Not to mention the fact I have now contacted y’all through the app 3 times and have emailed y’all numerous times now! No response! No help! No anything! Email me back and verify my account please! Now After a few days I finally got a response to my email. You know what it said!? To reply to their response if I needed help and they would email me back within 24 hours as a priority. They never emailed me back when I replied!? What kind of customer service is this?????? Is this what you guys do? Take all peoples information and photos and then keep it for yourself and not even verify them or help resolve their issues!?!?

  • Jan 23, 2022

    By josel briones
    I feel like im getting rip off everytime i sell/ buy cryto.They might have low fee among all the platform out there but since the app have no buy or sell limit feature,they give you what ever price they want .Price execution is way way higher than the actual market when you try to buy, and very low when you sell.You think you're getting low fees but you actually pay more by paying way more than the market value.I hated robinhood before for this but at least they have buy/sell limit feature.

  • Deceitful with terrible customer service May 4, 2021

    By RioDaKing
    I’ll start with the positive. And the ONLY positive is the variety of Cryptocurrencies they operate with. But that does no good because their price reporting is inaccurate. I figured it was a bug and reached out to support. They did nothing but copy and paste responses, and when I tried to get them to elaborate on what I’m asking I was told to “consider the subject exhausted.” Meaning they had no interest in telling me what I was trying to find out. They will show and record incorrect or higher than market prices, and those prices are shown when buying, but if you already own a coin, and go to sell at that same time, the selling price is magically way lower than any other price they’re showing. They’re graphs only load when they want, I couldn’t even try to tell you the refresh rate. I found out all of that AFTER trying to figure out how to move my money around in they’re system. You can buy with a card no problem for a fee, but when you go to sell or withdraw your funds you must make a separate wallet account, attach your bank account to it, and then start a withdrawal that takes a day. The entire App is made to take and keep your money. I applaud those who think positively of the app. I wish I could too.

  • Shady business practices Jul 7, 2021

    By exsposethefakes
    BE AWARE AND LOOK AT THE REVIEWS, LISTEN TO THE CORRUPTION WE HAVE TO FACE. It takes months to fighting back n fourth to get an account deletion. They sold my personal information to the EU, IRISH PROTECTION AGENCY AND OTHER UNKNOWN ENTITIES WHICH THEY REFUSE TO TELL ME WHO. They said just file a complaint with a protection agency? Im in California so they pulled some shady stuff using other countries laws to protect them. The USA cannot and has no jurisdiction to who these idiots spontaneously say file complaints with. They illegally say they are holding my personal information for 5 years as to throw a tantrum for me closing my account. They do not have to hold it this long. They legally can but they do not have too n because i want my account closed due to some corruption this is how they fold there arms and cry. Their response is so bad im just glad im done doing business with idiots. Who use laws from other countries which we as Americans do not have to abide by at all!! Just to prove how they can corruptly watch your financial transactions. They are watching my banking activity even after i closed my account!! Be very very careful when you open an account here. They have added illegal activity to there terms and conditions which no other entities do this and call it legal. Only these idiots

  • Jan 23, 2022

    By Tyler Flores
    I was starting to enjoy the no fees this platform has, and was going to give it 5 stars..up until I encountered issues contacting support. I been trying to withdraw my crypto and send to my wallet and it has been three days and support has not answered my request or attempted to notify me that they're working on fixing my issue.

  • Beware of this site Jun 6, 2021

    By Barbi1111111
    I downloaded this app on May 19th, it’s been 18 days now of emailing back-and-forth and also using the chat on the app which does not work very well and is no help. Do not invest any money through this app unless you are 100% approved. This is a nightmare and I’m starting to wonder if this is a scam. I have sent in my drivers license, proof of my physical address, a selfie of me holding up a piece of paper with the date on it and everything that they have asked for to prove that it’s me and I have a physical address.. I live in a town where my mail is delivered to a PO Box. I’ve given them both my PO Box and my address. I’ve been told they can’t except a PO Box. I don’t need to receive any mail from them and have given them my home address like I said. They had no problem with me taking my money through my ATM credit card but now I can’t sell anything if I want to because they can’t approve my information and I certainly won’t buy anything else through this app. Trying to find the email for the CEO @ Kris Marszalek, is impossible. I am outraged, to say the least. I need this resolved as soon as possible. You already have my money, my info and everything that you’ve asked for. Buyer beware. 🤬
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