Facebook_pixel
MLB Ballpark

MLB Ballpark

MLB Advanced Media, L.P.

MLB Ballpark is your mobile companion to every Major League Baseball ballpark.

2.8 Ratings 15K+ Reviews 1M+ Downloads

Ratings & Reviews

Write a Review
  • img Expert
    1. Your very own companion to every ballpark in the US! Navigate effortlessly with maps, directions & parking information
    2. MyTickets Mobile allows you to buy tickets on the go! Get a complete ballpark map with available seats & seat view
    3. Share the moment! Join a rich community of like-minded fans, share photos from each ballpark visit & discuss the game highlights

    Reviewed by Antonio Rozich on February 6, 2018

  • Used to be great... Dec 7, 2020

    By Mackey Sasser
    The 8.0 update made this once incredible app, absolute garbage. I can’t see notes that I’ve made, pictures that I’ve taken and the lists of teams and ballparks that I’ve visited. I used to recommend this app to lots of people, but unless changes are made to return to the way that it used to work, I will not be recommending to anyone. Please fix this app to how it used to work! Update - A few years later and the app is now better. Lost a few check ins and photos, but the app now has added Spring Training games (back to 2006) to check into. My only complaints are that I can’t access all of my photos on my phone; just a select few to add to those new checkins. Also, the app doesn’t post them in the order that I would like and it hasn’t updated all Spring Training Ballparks. Other than that, MUCH BETTER. I’ll go FOUR stars now!
  • Sep 30, 2021

    By David Robinson
    Very good app. As season ticket holders it is simple to forward tickets to friends and family
  • Unable to add previous games Apr 29, 2020

    By johnfickel
    Edit: THANK YOU to the developer team for adding the historical check-in feature!! 5-stars Original Review (4-stars): One of the most basic features should be the availability to add previously attended games to your My History page. If for whatever reason you are unable to check in, there’s no possibility for you to log your attendance to the game. I understand and can appreciate how the app has shifted to a ticket-focused platform, but you have to let your users be able to log events the app may not have tracked. Otherwise, there’s not much we can really do with this. Please consider this to a future update.
  • Room For Improvement Apr 13, 2021

    By jt81400
    This app is great but there’s a few features I would love to see. The ballpark app should be about the ballpark experience. You should be able to do things like order food to your seat at a game, purchase memorabilia and apparel through the app, or even play trivia games that display in the Jumbotron for prizes. Simple things that can make going to a baseball game more fun. Everyone’s already on their phone why not get them off Instagram and in this app. You could have people earn points for purchasing tickets and apparel and reward them with various things. Incentivize people to go to a game it’s that simple and it seems like you’re missing a good opportunity.
  • Jul 1, 2021

    By Eric Sternot
    Works well, but only if you don't need to forward tickets. When forwarding a selected ticket (that is not the first available seat?), the app still forwards ALL tickets for that game to the recipient, leaving you without one! The workaround is to recall one of the forwarded tickets for yourself, but the app should not behave this buggy way! I do like that scanning tickets was easy using the QR code. I also enjoyed the VR photo creator! Looks like the ballpark check-in might have been removed. 😕
  • Generally works but buggy May 31, 2021

    By PSK1
    I got an additional email address so added it as second verified address. But have trouble adding tickets sent to that address to the app. Nearly every time it fails once then I have to try again and it works. One game won’t show up even after my friend I’m splitting the seat package with canceled and resent to the primary address. Also the home page shows my next game as the second game in my tickets list. And I get an error message when I try to down swipe to refresh the tickets list. MLB if this is going to be the primary way to distribute and use tickets you need to do better.
  • Aug 14, 2021

    By Stephanie Drury
    Adding tickets to the app was easy, and that's where the usefulness of this app ends. I bought a round of garlic fries for me n my friends from an (unknowingly) closed stall. I was charged and the qr code disappeared. I lost 1.5 innings trying to find my fries (which I never got) and was bounced between stalls saying my order was transferred elsewhere. It'll be a while before I trust the app again for purchases.
  • Don’t update Aug 8, 2021

    By Scoodicus
    So I just updated the app. I had tickets to a game and luckily I saved them to my Apple wallet. Because after I updated the app my tickets are no where to be found. Don’t update if you have tickets for a game that hasn’t happened yet. I mean this app is supposed to be the way to track and get all your tickets, but if it deletes tickets from your account after an update it looks like you’re screwed Edit: After doing some troubleshooting on my own removing and reinstalling the app I was able to get the tickets back up in the app.
  • Historial check in Apr 15, 2020

    By Samiam97
    THANK YOU for finally bringing back this feature! Most games I attend, the ballpark doesn’t have WiFi so I’m unable to check in during the game. This is the best part of the app and the continually updating breakdowns of ballparks attended and team records are great. It’d be even cooler if the app could recognize/distinguish historic games we attend, i.e. a player’s first hit/homer, last game, cycles, etc. Things that aren’t uncommon that might surprise us looking back. Or even just a tagline from the game itself.
  • Used to be great... Dec 7, 2020

    By Mackey Sasser
    The 8.0 update made this once incredible app, absolute garbage. I can’t see notes that I’ve made, pictures that I’ve taken and the lists of teams and ballparks that I’ve visited. I used to recommend this app to lots of people, but unless changes are made to return to the way that it used to work, I will not be recommending to anyone. Please fix this app to how it used to work! Update - A few years later and the app is now better. Lost a few check ins and photos, but the app now has added Spring Training games (back to 2006) to check into. My only complaints are that I can’t access all of my photos on my phone; just a select few to add to those new checkins. Also, the app doesn’t post them in the order that I would like and it hasn’t updated all Spring Training Ballparks. Other than that, MUCH BETTER. I’ll go FOUR stars now!
  • Sep 30, 2021

    By David Robinson
    Very good app. As season ticket holders it is simple to forward tickets to friends and family
  • Unable to add previous games Apr 29, 2020

    By johnfickel
    Edit: THANK YOU to the developer team for adding the historical check-in feature!! 5-stars Original Review (4-stars): One of the most basic features should be the availability to add previously attended games to your My History page. If for whatever reason you are unable to check in, there’s no possibility for you to log your attendance to the game. I understand and can appreciate how the app has shifted to a ticket-focused platform, but you have to let your users be able to log events the app may not have tracked. Otherwise, there’s not much we can really do with this. Please consider this to a future update.
  • Room For Improvement Apr 13, 2021

    By jt81400
    This app is great but there’s a few features I would love to see. The ballpark app should be about the ballpark experience. You should be able to do things like order food to your seat at a game, purchase memorabilia and apparel through the app, or even play trivia games that display in the Jumbotron for prizes. Simple things that can make going to a baseball game more fun. Everyone’s already on their phone why not get them off Instagram and in this app. You could have people earn points for purchasing tickets and apparel and reward them with various things. Incentivize people to go to a game it’s that simple and it seems like you’re missing a good opportunity.
  • Jul 1, 2021

    By Eric Sternot
    Works well, but only if you don't need to forward tickets. When forwarding a selected ticket (that is not the first available seat?), the app still forwards ALL tickets for that game to the recipient, leaving you without one! The workaround is to recall one of the forwarded tickets for yourself, but the app should not behave this buggy way! I do like that scanning tickets was easy using the QR code. I also enjoyed the VR photo creator! Looks like the ballpark check-in might have been removed. 😕
  • Generally works but buggy May 31, 2021

    By PSK1
    I got an additional email address so added it as second verified address. But have trouble adding tickets sent to that address to the app. Nearly every time it fails once then I have to try again and it works. One game won’t show up even after my friend I’m splitting the seat package with canceled and resent to the primary address. Also the home page shows my next game as the second game in my tickets list. And I get an error message when I try to down swipe to refresh the tickets list. MLB if this is going to be the primary way to distribute and use tickets you need to do better.
  • Aug 14, 2021

    By Stephanie Drury
    Adding tickets to the app was easy, and that's where the usefulness of this app ends. I bought a round of garlic fries for me n my friends from an (unknowingly) closed stall. I was charged and the qr code disappeared. I lost 1.5 innings trying to find my fries (which I never got) and was bounced between stalls saying my order was transferred elsewhere. It'll be a while before I trust the app again for purchases.
  • Don’t update Aug 8, 2021

    By Scoodicus
    So I just updated the app. I had tickets to a game and luckily I saved them to my Apple wallet. Because after I updated the app my tickets are no where to be found. Don’t update if you have tickets for a game that hasn’t happened yet. I mean this app is supposed to be the way to track and get all your tickets, but if it deletes tickets from your account after an update it looks like you’re screwed Edit: After doing some troubleshooting on my own removing and reinstalling the app I was able to get the tickets back up in the app.
  • Historial check in Apr 15, 2020

    By Samiam97
    THANK YOU for finally bringing back this feature! Most games I attend, the ballpark doesn’t have WiFi so I’m unable to check in during the game. This is the best part of the app and the continually updating breakdowns of ballparks attended and team records are great. It’d be even cooler if the app could recognize/distinguish historic games we attend, i.e. a player’s first hit/homer, last game, cycles, etc. Things that aren’t uncommon that might surprise us looking back. Or even just a tagline from the game itself.
  • Very glitchy and unreliable Aug 27, 2021

    By JennaMIOC
    First time I used the app for ticketing went very well. Second time was a nightmare. Purchased both a parking pass and two tickets. The app said I had three tickets - great - but when I went to access the tickets the only thing that would appear was my parking pass. Game tickets nowhere to be found. Tried multiple times to retrieve them - nothing. Got to the gate and the gate attendant wasn’t able to help either. Her manager had to walk us to the box office so they could try and retrieve our tickets out of the system. Couldn’t find them by my name or order number. Finally, once we produced the CC used to purchase the tickets, the agent was able to find them. By then, we had already missed some of the game. What if that card was not with us? They wouldn’t have found our tickets and we would have either had to be another pair - or wasted our money entirely, along with the game. If MLB wants to go this route for ticketing they NEED to fix this app. Very frustrating.
  • Oct 4, 2021

    By Peter Berg
    Had a bad experience with the app.. tickets would not show up. Refreshed and logged out and back in. I had to pay twice and when I called for a refund they said they could not issue a refund and sometimes this happens with the app. Disappointing.
  • Sep 25, 2021

    By David Steele
    Forwarding tickets (by any method) does not work. Mobile ordering fails at the last step, followed by deleting the order. I spent an inning trying to figure out how to access my credit on the app.
  • An actual scam Sep 6, 2021

    By amanda oc
    Purchased tickets on seat geek for a game the day of. Whenever you purchase the tickets it says the tickets are “pending” and the seller needs to confirm, fine. But after, they say that the tickets are confirmed and send you an access link, which prompts you to download the app. Once in the app, there is literally no way to get these tickets. No amount of uninstalling and reinstalling, changing my password, or anything or the sort will make them appear. No one will answer the phone when you try to call customer service, and when they do they literally tell you to uninstall or change your password. I am out $65 which is completely fine I just would never attend another game, especially with the lack of understanding from customer service when this is a known issue. This app gets TERRIBLE reviews, why in the world is it the only way to get tickets? I am not spending more money on another ticket when my card was already charged for the first one. I don’t understand how they can charge my card when I do not have a ticket. Others have had the same issue. The lack of customer service from this big of an organization is crazy.
  • Sep 29, 2021

    By Leonard Wong
    I have tried purchasing tickets through the app several times and it does not complete the check out process.
  • Ridiculous Sep 28, 2021

    By snorebutt
    I’m completely done with going to Cardinals games all together. The hoops you have to jump through just to buy a ticket let alone the ridiculous amount of steps you have to go through to try, yes, try and retrieve them starting with having to download an app just to have a chance at actually see your ticket. My wife forwarded me tickets to one of the the Cardinals games to my email but no can’t get your tickets there. You have to download an app. So I did that. Tried to set up an account but it tells me there’s already an account under my email. I have no clue how that happened so I go through the process to change the password. Then when I open the app and try to log in; it tells me the email address and password doesn’t match. I’m done! I’m through! Not when I can sit home, watch it on TV and not spend a fortune on food and drink, parking and gas to get to the ballpark and back home. 😝
  • Sep 25, 2021

    By Fred W. Dinkelbach
    The lack of an easy way to turn off spam texts from this app gives this one star. And even if the way to unsubscribe or turn them off is one step, the difficulty finding that step or the slow response to bring it up, earns only one star. Uninstalling. (Edit: after reading the response from the developers to this, my take-away was, so you're saying it's less steps to uninstall and someday reinstall next time I need it. Problem solved I guess)
  • Oct 14, 2021

    By Theron Boughter
    I could not get my tickets but had to download this app that I will never use again. What a PITA
  • Where are my tickets? Jun 2, 2021

    By g00d 5oup
    I wanted to buy tickets. I had the app but hadn’t used in a while so I had to reset my password. I reset, and then when I went to add tickets was prompted for my email and password again even though I was theoretically already logged on. When I entered my information, I got an error message saying that the credentials didn’t match. This happened twice. Then I called MLB customer service and spent at least 20 minutes on the phone with a person describing my issue and we uninstalled and reinstalled the app, changed password again, etc. it still didn’t work. The agent referred me to my local Houston Astros box office, saying that the ticketing account was separate. Then I called the Houston Astros box office and waited on the phone for at least an hour until I gave up and hang up the phone. I decided to create a new account with a different email account. I was hoping this would solve my issue. I was able to login and purchase tickets. Then I went to the app to sign in with my different email address. The tickets are not in the wallet in the app and are nowhere to be found. I have the email with the ticket information, but the tickets do not appear in the app which is where I need them so that I can enter the game. I remember this app being difficult to use in the past, but it seems like it’s worse now. I am beyond frustrated and can’t believe this is the way that one should buy tickets to all MLB games.
  • Gonna be a mess at Spring training Feb 20, 2020

    By Johnnysoup
    This is the first year that I was told we basically have to use this. It was get your season tickets early ( digital) of wait several weeks more for hard tickets. I have friends who don't want to create an MLB account and download the app just to attend a single game. What if they want to walk out of the ballpark and come back in.(Medical reasons) You can't tag the tickets so now I have 9 tickets for a game that I have to try and remember who's got what tickets. Simply before I would clip each person tickets with a note of who's they were. Weak beginning. So many flaws that it will be a mess until MLB really spends some $$ on a proactive development team. Looks like they hired the lowest bidders... Sad

No reviews available

  • img Expert
    1. Your very own companion to every ballpark in the US! Navigate effortlessly with maps, directions & parking information
    2. MyTickets Mobile allows you to buy tickets on the go! Get a complete ballpark map with available seats & seat view
    3. Share the moment! Join a rich community of like-minded fans, share photos from each ballpark visit & discuss the game highlights

    Reviewed by Antonio Rozich on February 6, 2018

  • Sep 30, 2021

    By David Robinson
    Very good app. As season ticket holders it is simple to forward tickets to friends and family
  • Unable to add previous games Apr 29, 2020

    By johnfickel
    Edit: THANK YOU to the developer team for adding the historical check-in feature!! 5-stars Original Review (4-stars): One of the most basic features should be the availability to add previously attended games to your My History page. If for whatever reason you are unable to check in, there’s no possibility for you to log your attendance to the game. I understand and can appreciate how the app has shifted to a ticket-focused platform, but you have to let your users be able to log events the app may not have tracked. Otherwise, there’s not much we can really do with this. Please consider this to a future update.
  • Historial check in Apr 15, 2020

    By Samiam97
    THANK YOU for finally bringing back this feature! Most games I attend, the ballpark doesn’t have WiFi so I’m unable to check in during the game. This is the best part of the app and the continually updating breakdowns of ballparks attended and team records are great. It’d be even cooler if the app could recognize/distinguish historic games we attend, i.e. a player’s first hit/homer, last game, cycles, etc. Things that aren’t uncommon that might surprise us looking back. Or even just a tagline from the game itself.
  • Used to be great... Dec 7, 2020

    By Mackey Sasser
    The 8.0 update made this once incredible app, absolute garbage. I can’t see notes that I’ve made, pictures that I’ve taken and the lists of teams and ballparks that I’ve visited. I used to recommend this app to lots of people, but unless changes are made to return to the way that it used to work, I will not be recommending to anyone. Please fix this app to how it used to work! Update - A few years later and the app is now better. Lost a few check ins and photos, but the app now has added Spring Training games (back to 2006) to check into. My only complaints are that I can’t access all of my photos on my phone; just a select few to add to those new checkins. Also, the app doesn’t post them in the order that I would like and it hasn’t updated all Spring Training Ballparks. Other than that, MUCH BETTER. I’ll go FOUR stars now!
  • Don’t update Aug 8, 2021

    By Scoodicus
    So I just updated the app. I had tickets to a game and luckily I saved them to my Apple wallet. Because after I updated the app my tickets are no where to be found. Don’t update if you have tickets for a game that hasn’t happened yet. I mean this app is supposed to be the way to track and get all your tickets, but if it deletes tickets from your account after an update it looks like you’re screwed Edit: After doing some troubleshooting on my own removing and reinstalling the app I was able to get the tickets back up in the app.
  • Room For Improvement Apr 13, 2021

    By jt81400
    This app is great but there’s a few features I would love to see. The ballpark app should be about the ballpark experience. You should be able to do things like order food to your seat at a game, purchase memorabilia and apparel through the app, or even play trivia games that display in the Jumbotron for prizes. Simple things that can make going to a baseball game more fun. Everyone’s already on their phone why not get them off Instagram and in this app. You could have people earn points for purchasing tickets and apparel and reward them with various things. Incentivize people to go to a game it’s that simple and it seems like you’re missing a good opportunity.
  • Jul 1, 2021

    By Eric Sternot
    Works well, but only if you don't need to forward tickets. When forwarding a selected ticket (that is not the first available seat?), the app still forwards ALL tickets for that game to the recipient, leaving you without one! The workaround is to recall one of the forwarded tickets for yourself, but the app should not behave this buggy way! I do like that scanning tickets was easy using the QR code. I also enjoyed the VR photo creator! Looks like the ballpark check-in might have been removed. 😕
  • Generally works but buggy May 31, 2021

    By PSK1
    I got an additional email address so added it as second verified address. But have trouble adding tickets sent to that address to the app. Nearly every time it fails once then I have to try again and it works. One game won’t show up even after my friend I’m splitting the seat package with canceled and resent to the primary address. Also the home page shows my next game as the second game in my tickets list. And I get an error message when I try to down swipe to refresh the tickets list. MLB if this is going to be the primary way to distribute and use tickets you need to do better.
  • Aug 14, 2021

    By Stephanie Drury
    Adding tickets to the app was easy, and that's where the usefulness of this app ends. I bought a round of garlic fries for me n my friends from an (unknowingly) closed stall. I was charged and the qr code disappeared. I lost 1.5 innings trying to find my fries (which I never got) and was bounced between stalls saying my order was transferred elsewhere. It'll be a while before I trust the app again for purchases.
  • Very glitchy and unreliable Aug 27, 2021

    By JennaMIOC
    First time I used the app for ticketing went very well. Second time was a nightmare. Purchased both a parking pass and two tickets. The app said I had three tickets - great - but when I went to access the tickets the only thing that would appear was my parking pass. Game tickets nowhere to be found. Tried multiple times to retrieve them - nothing. Got to the gate and the gate attendant wasn’t able to help either. Her manager had to walk us to the box office so they could try and retrieve our tickets out of the system. Couldn’t find them by my name or order number. Finally, once we produced the CC used to purchase the tickets, the agent was able to find them. By then, we had already missed some of the game. What if that card was not with us? They wouldn’t have found our tickets and we would have either had to be another pair - or wasted our money entirely, along with the game. If MLB wants to go this route for ticketing they NEED to fix this app. Very frustrating.
  • Ridiculous Sep 28, 2021

    By snorebutt
    I’m completely done with going to Cardinals games all together. The hoops you have to jump through just to buy a ticket let alone the ridiculous amount of steps you have to go through to try, yes, try and retrieve them starting with having to download an app just to have a chance at actually see your ticket. My wife forwarded me tickets to one of the the Cardinals games to my email but no can’t get your tickets there. You have to download an app. So I did that. Tried to set up an account but it tells me there’s already an account under my email. I have no clue how that happened so I go through the process to change the password. Then when I open the app and try to log in; it tells me the email address and password doesn’t match. I’m done! I’m through! Not when I can sit home, watch it on TV and not spend a fortune on food and drink, parking and gas to get to the ballpark and back home. 😝
  • Gonna be a mess at Spring training Feb 20, 2020

    By Johnnysoup
    This is the first year that I was told we basically have to use this. It was get your season tickets early ( digital) of wait several weeks more for hard tickets. I have friends who don't want to create an MLB account and download the app just to attend a single game. What if they want to walk out of the ballpark and come back in.(Medical reasons) You can't tag the tickets so now I have 9 tickets for a game that I have to try and remember who's got what tickets. Simply before I would clip each person tickets with a note of who's they were. Weak beginning. So many flaws that it will be a mess until MLB really spends some $$ on a proactive development team. Looks like they hired the lowest bidders... Sad
  • Aug 10, 2021

    By Mia Johnson Music
    Yeah, this app is very unintuitive to use. Took me an inordinate amount of time to locate the tickets I'd bought and then been instructed to download the app to retrieve. Good thing I had a day prior to the game to figure it all out. If we must be forced to use this app then please make it more user-friendly. For example, you'd think to find your purchased tickets you might click on the "tickets" tab. Nope. Got to go spelunking in the depths of the wretched thing to unearth them
  • Lag to get tix Jun 16, 2021

    By c'mon MLB!
    Expect a lag “getting” your tickets. Mine didn’t show up until the next day… which was infuriating, especially if you’re purchasing day-of, coordinating with others, or down right impatient about the boatload of money (including fees) you just laid-out, with nothing to show. You’ll navigate the app trying to re-log-in, but find yourself unable to do so. Instead you’ll fumble around to “select your favorite team” which is probably the least helpful feature. Maybe the FAQ will help? No, it won’t. It’ll just redirect you. There is literally no value to this app. (Revised from 1 to 2 start when my tickets finally showed up)
  • Used to be better Dec 30, 2019

    By Ksmcclin
    I recently downloaded this app again after not using it for quite some time, and I used to look up games I went to as a child that I need to look information up on again, but have noticed I can no longer edit/update this information as I have in the past. I already wrote the MLB Support page within in the app, and after some internet searches, I noticed this currently is a feature they’re still trying to restore for 2020. It’s disappointing that what I used to find useful about this app is no longer the case and no resolve seems to be in the near future. Disappointing.
  • Sep 28, 2021

    By Mark Tieszen
    I don't know what else to say. You expect your tickets to be here when you have them sent to you or you purchase them. That is not the case. Very disappointing.
  • Can’t forward tickets Mar 7, 2020

    By JDub103440
    I’ve downloaded this app because I figured it would be easier to have my tickets available and forward them as necessary. That’s been a bust. I bought a pair of tickets for a friend as a gift and I can’t even forward them. I called the MLB app and they couldn’t even figure out why I can’t forward. I’ve deleted the app multiple times and re-installed and still no option to forward. It’s been frustrating to say the least.
  • Oct 4, 2021

    By Peter Berg
    Had a bad experience with the app.. tickets would not show up. Refreshed and logged out and back in. I had to pay twice and when I called for a refund they said they could not issue a refund and sometimes this happens with the app. Disappointing.
  • Sep 25, 2021

    By David Steele
    Forwarding tickets (by any method) does not work. Mobile ordering fails at the last step, followed by deleting the order. I spent an inning trying to figure out how to access my credit on the app.
  • An actual scam Sep 6, 2021

    By amanda oc
    Purchased tickets on seat geek for a game the day of. Whenever you purchase the tickets it says the tickets are “pending” and the seller needs to confirm, fine. But after, they say that the tickets are confirmed and send you an access link, which prompts you to download the app. Once in the app, there is literally no way to get these tickets. No amount of uninstalling and reinstalling, changing my password, or anything or the sort will make them appear. No one will answer the phone when you try to call customer service, and when they do they literally tell you to uninstall or change your password. I am out $65 which is completely fine I just would never attend another game, especially with the lack of understanding from customer service when this is a known issue. This app gets TERRIBLE reviews, why in the world is it the only way to get tickets? I am not spending more money on another ticket when my card was already charged for the first one. I don’t understand how they can charge my card when I do not have a ticket. Others have had the same issue. The lack of customer service from this big of an organization is crazy.
  • Sep 29, 2021

    By Leonard Wong
    I have tried purchasing tickets through the app several times and it does not complete the check out process.
  • Sep 25, 2021

    By Fred W. Dinkelbach
    The lack of an easy way to turn off spam texts from this app gives this one star. And even if the way to unsubscribe or turn them off is one step, the difficulty finding that step or the slow response to bring it up, earns only one star. Uninstalling. (Edit: after reading the response from the developers to this, my take-away was, so you're saying it's less steps to uninstall and someday reinstall next time I need it. Problem solved I guess)
  • Oct 14, 2021

    By Theron Boughter
    I could not get my tickets but had to download this app that I will never use again. What a PITA
  • Where are my tickets? Jun 2, 2021

    By g00d 5oup
    I wanted to buy tickets. I had the app but hadn’t used in a while so I had to reset my password. I reset, and then when I went to add tickets was prompted for my email and password again even though I was theoretically already logged on. When I entered my information, I got an error message saying that the credentials didn’t match. This happened twice. Then I called MLB customer service and spent at least 20 minutes on the phone with a person describing my issue and we uninstalled and reinstalled the app, changed password again, etc. it still didn’t work. The agent referred me to my local Houston Astros box office, saying that the ticketing account was separate. Then I called the Houston Astros box office and waited on the phone for at least an hour until I gave up and hang up the phone. I decided to create a new account with a different email account. I was hoping this would solve my issue. I was able to login and purchase tickets. Then I went to the app to sign in with my different email address. The tickets are not in the wallet in the app and are nowhere to be found. I have the email with the ticket information, but the tickets do not appear in the app which is where I need them so that I can enter the game. I remember this app being difficult to use in the past, but it seems like it’s worse now. I am beyond frustrated and can’t believe this is the way that one should buy tickets to all MLB games.
  • Aug 13, 2021

    By Ray Bevacqua
    This is the most unintuitive, unnecessarily complex and overall unusable and user-non-friendly app ever foisted on the public. I was notified of my tix; I was sent what was needed to get them to the unnecessary Ballpark App. I have even seen my tix. It tells me that I have to "accept them" I never saw any tab or button or any thing that said "accept". It goes along the ridiculously complex way you have get a hot dog!. How bad is it that they could actually screw up a baseball game ? . We're done!! After attending since the first home game in 2008, But this is the end. From now on, it's MASN. I just figured it out. The ballpark app give the opportunity for more ad$ . Email doesn't. Goes along with those $16 beers and $22 Hot dog$.
  • Oct 2, 2021

    By Purplejake Burkholder
    Requires too many updates. Get it right the first time and stop making me log in after an update
  • I always have problems with the Ballpark App! Jul 8, 2021

    By jen_the_traveler
    Every time I buy tickets and need to log in to the Ballpark App to access my mobile game tickets, I have trouble even logging into the app. I always get an error message that says “Something went wrong trying to log in. Please make sure you have a stable network connection and try again.” Really?? I have 4G Verizon network and ALL my other apps work without any issues. Why does ONLY this Ballpark App continue to have issues allowing people to log in. It’s 2021… you’d think they could have resolved the most basic concept of an app that includes allowing users to log in. I hate that MLB makes us use this terrible app in order to access our tickets! I always have to call and request the tickets some other way because of this horrible app that never works. I would give it negative stars if I could.

What’s Groovy

What’s Subpar

Want more reviews? Sign up for free to get all-access!

As well as curated coupons daily to your inbox. Save up to 90% on Apps & Games.

We will never share or sell your data with third parties. You can opt out anytime.

Loading...

Expiring soon! Don’t forget your exclusive offer.

24
00
00
24
00
00
Go To your e-mail