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MiniMed™ Mobile US

MiniMed™ Mobile US

Medtronic, Inc.

Insulin pump data display

1.9 Ratings 302+ Reviews 5K+ Downloads

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About MiniMed™ Mobile US

Ratings & Reviews

1.9
302+ Ratings
  1. 5
    13+%
  2. 4
    6+%
  3. 3
    6+%
  4. 2
    6+%
  5. 1
    69+%
Write a Review
  • Bummed with clunky design Feb 16, 2021

    By tatersntots
    While I am EXTREMELY happy my hubby can keep an eye on my blood sugar now, I am annoyed by a few things about the app. 1. I keep accidentally closing the app then having to reopen & pair with my pump. I wish the app would either not close without a “are you sure you want to close this” warning or have a always on in the background setting so it keeps updating even if the app is closed 2. I would really love a way to check my BG on my Apple Watch like dexcom can. Another option I would like is if I could see my BG on my home screen or banner on my phone instead of looking on the app. 3. I wish the app would keep up with iOS updates better. I accidentally updated my phone’s operating system & now my app isn’t working. 4. I would LOVE to be able to say:”Hey Siri, what’s my blood sugar”
    more
  • Feb 8, 2021

    By Rich
    It does some work... but improvements are needed. Samsung S10 now has Android 11 - and it now works. Thanks. I want to look at my Smartwatch to see my SG numbers while exercising, not have to pull out my phone & have the app open. Widgets work. Is that too difficult for the team to figure out? Need to hire others? Or is covid-19 to blame? Seriously? Lots of 3rd party geeks know how to do this. Is it illegal for medtronic to do some of these things, the improvements needed? Plse listen
    more
  • The alarms too quiet Jan 14, 2021

    By Johnny's phone8
    I used the Dexcom app in the past and switched to the guardian sensor recently because of the app. The MiniMed app does a good job of notifying me when my blood sugar changes but it is so quiet. I am worried that i won’t wake up in the night if my blood sugars go out of range. In contrast, the Dexcom app has very loud and obnoxious alarms to wake me up in the night. I looked in the app to change notifications sounds but I couldn’t find this option. I am not confident that the MiniMed Mobile app will NOT wake me up in the night, so for the mean time I am using 2 CGMs until there is an option to make the notification sounds louder and a more prevalent aspect of the app.
    more
  • Be patient... Dec 13, 2020

    By Cleveland Type1
    I had to try pairing a few times with my new 770G pump. It eventually worked but only after I clicked on the “?” Icon in the upper right corner of the pairing screen. After I did that a prompt came up on my iPhone X asking permission to pair with pump. After I clicked YES it paired in 90 seconds. That was 24 hrs ago and since then has worked flawlessly. I especially like the low and high BG notifications it sends to my iPhone. Very helpful. I would have given this 5 stars but the pairing took a little self-directed problem solving and patience. Cheers!
    more
  • App Support Jan 13, 2021

    By by Rain Maker
    Been a Medtronic pump customer for 20 years. I do love Medtronic. I couldn’t find any other way to ask this question but checking to see when the update might be available for iOS 14.4? I shouldn’t have updated my phone because now I can’t connect anymore to my phone but we just have to be patient with improvements and remember that the FDA controls a lot of the limitations of what an app can do.
    more
  • Minimal function app Jan 5, 2021

    By Mase57
    This is only useful if you want to see current information from pump and don’t want to take your pump out of your pocket or belt pouch. Bare minimum of displayed data, not very useful for any users who are used to the wealth of data available from Carelink reports. TIR is only for last 24 hours which is frankly uninteresting, as you want to see TIR over longer timeframes. Mine works fine on iPhone 12 with iOS 14.2, but now can’t automatically upgrade to future IOS releases until app is upgraded. No active features (remote bolusing, suspend, temporary target, etc.). At best, this only uses maybe 5% of the information available from the pump itself and Carelink. I look forward to future enhancements to support an omnichannel CX.
    more
  • Feb 24, 2021

    By Amanda Mitchell
    No matter what I do, my 770G won't connect to the app. I restarted my phone, turned it off and on. It recognizes my pump as a new device. I press pair on my Pixel 3a that has Android 11. It's on the compatible list. Doesn't matter. The pump will attempt to pair and then say the device can't be found. I've uninstalled and reinstalled the app.
    more
  • Terrible app Nov 29, 2020

    By LV-426 Colony
    Setting this up was more complicated than setting the CGM; the registration process was a cluster of the app resending verification emails multiple times, with some emails being delayed. It’s true, you do have to keep the app up and running constantly. If you don’t, it’ll disconnect from your pump. Once I figured this out (which is extremely annoying), I relaunched the app, at which time it has to “reconnect” to the pump. It took about 20 minutes to reconnect. It has also lost connection to its own servers multiple times. So far, this has been clunky and frustrating. Good thing I don’t have an iPhone 12, or I’d be screwed and not able to use the app at all. Then again, would it really matter? Very disappointed in Medtronic. The pump and sensor are extremely expensive for a technology that literally has nothing more advanced about it compared to a calculator. The size of the sensor is still large and not subtle. And pair that with this app, I feel like I just spent $1,500 to make managing my Type 1 more complicated.
    more
  • Feb 4, 2021

    By Jonathan Karr
    Like so many others, while my phone, the Samsung s9+, is "compatible" I cannot for the life of me get my phone and the pump to sync. Even on the two occasions where it finally connected up it lost connection almost immediately. The app is useless I have tried everything. Medtronic needs a big update and also communication with customers to tell them how their trying to fix it. You can't call the tech team they will have no idea what you're talking about.
    more
  • Seems underdeveloped Feb 25, 2021

    By RHW84088
    Disappointed that the app doesn’t have a way to send my current SG to my Apple Watch. Seems like it would be pretty easy to build a complication that would at least tell me what my current SG is. Would be great if you could also send dosing instructions to the pump from the app, or be able to see longer than 24 hours at a time a 3, 7, 10 day trend would give more insight. Update: got a new iPhone 12 Pro Max and since have had nothing but issues. App constantly disconnects from pump asks me to login and reconnect pump. Update 2: what is steaming pile of garbage this app is it won’t stay connected and gives me no beneficial information. The only thing that it helps me with is uploading the information to CareLink so my doctor can see it but then if it can’t stay connected, because unlike every other Bluetooth device I’ve ever owned in my life it won’t reconnect to the phone without going through a manual process.
    more

No reviews available

  • App Support Jan 13, 2021

    By by Rain Maker
    Been a Medtronic pump customer for 20 years. I do love Medtronic. I couldn’t find any other way to ask this question but checking to see when the update might be available for iOS 14.4? I shouldn’t have updated my phone because now I can’t connect anymore to my phone but we just have to be patient with improvements and remember that the FDA controls a lot of the limitations of what an app can do.
    more
  • Be patient... Dec 13, 2020

    By Cleveland Type1
    I had to try pairing a few times with my new 770G pump. It eventually worked but only after I clicked on the “?” Icon in the upper right corner of the pairing screen. After I did that a prompt came up on my iPhone X asking permission to pair with pump. After I clicked YES it paired in 90 seconds. That was 24 hrs ago and since then has worked flawlessly. I especially like the low and high BG notifications it sends to my iPhone. Very helpful. I would have given this 5 stars but the pairing took a little self-directed problem solving and patience. Cheers!
    more
  • Feb 9, 2021

    By m h
    Edited 2/9/21: App allows my phone now. THANK YOU MEDTRONIC! Much nicer interface than on pump or especially on carelink. Still wish I could bolus from app. Original review: Downloads to my phone but then I am told that my Pixel 4a is unsupported when I try to open the app. The web interface is extremely buggy and is down with technical difficulties 3/4 of the time that I try to log on. I hoped bypass that with this app.
    more
  • Easy to use Dec 24, 2020

    By tf1762
    After looking at some of the reviews I was a little worried about it however after installing and using it for a couple days it is very easy to use. Setup was easy and has worked flawlessly so far. You do have to let the app run in the background but I have not noticed any battery drain from it. Does send push notification to I-watch would have gave 5 stars if it would display blood sugars on the watch.
    more
  • Bummed with clunky design Feb 16, 2021

    By tatersntots
    While I am EXTREMELY happy my hubby can keep an eye on my blood sugar now, I am annoyed by a few things about the app. 1. I keep accidentally closing the app then having to reopen & pair with my pump. I wish the app would either not close without a “are you sure you want to close this” warning or have a always on in the background setting so it keeps updating even if the app is closed 2. I would really love a way to check my BG on my Apple Watch like dexcom can. Another option I would like is if I could see my BG on my home screen or banner on my phone instead of looking on the app. 3. I wish the app would keep up with iOS updates better. I accidentally updated my phone’s operating system & now my app isn’t working. 4. I would LOVE to be able to say:”Hey Siri, what’s my blood sugar”
    more
  • Feb 8, 2021

    By Rich
    It does some work... but improvements are needed. Samsung S10 now has Android 11 - and it now works. Thanks. I want to look at my Smartwatch to see my SG numbers while exercising, not have to pull out my phone & have the app open. Widgets work. Is that too difficult for the team to figure out? Need to hire others? Or is covid-19 to blame? Seriously? Lots of 3rd party geeks know how to do this. Is it illegal for medtronic to do some of these things, the improvements needed? Plse listen
    more
  • The alarms too quiet Jan 14, 2021

    By Johnny's phone8
    I used the Dexcom app in the past and switched to the guardian sensor recently because of the app. The MiniMed app does a good job of notifying me when my blood sugar changes but it is so quiet. I am worried that i won’t wake up in the night if my blood sugars go out of range. In contrast, the Dexcom app has very loud and obnoxious alarms to wake me up in the night. I looked in the app to change notifications sounds but I couldn’t find this option. I am not confident that the MiniMed Mobile app will NOT wake me up in the night, so for the mean time I am using 2 CGMs until there is an option to make the notification sounds louder and a more prevalent aspect of the app.
    more
  • Good Start Feb 8, 2021

    By mbrossart
    It’s a good start. I do find it easier to check my phone than my pump, and it’s good to at least get notifications on my watch. It does take an agonizingly long time to connect to the pump if God forbid the application shuts down. How about a Watch app. Better yet a Watch complication. For me, my phone is easier to check than my pump, but my watch is even easier (and stealthier) than my phone. Better yet, a single BG number on my watch face (i.e. a complication) that I can glance at to see if my BG is in range or if I need to take action.
    more
  • Minimal function app Jan 5, 2021

    By Mase57
    This is only useful if you want to see current information from pump and don’t want to take your pump out of your pocket or belt pouch. Bare minimum of displayed data, not very useful for any users who are used to the wealth of data available from Carelink reports. TIR is only for last 24 hours which is frankly uninteresting, as you want to see TIR over longer timeframes. Mine works fine on iPhone 12 with iOS 14.2, but now can’t automatically upgrade to future IOS releases until app is upgraded. No active features (remote bolusing, suspend, temporary target, etc.). At best, this only uses maybe 5% of the information available from the pump itself and Carelink. I look forward to future enhancements to support an omnichannel CX.
    more
  • Should be better Jan 9, 2021

    By Alisonskis
    One thing the app lacks that it should display is sensor time of next calibration. The 770G wasn’t much of an upgrade from the 670G. A bit of a disappointment. When will a product be developed that is more user friendly, smaller, lighter, and doesn’t take SO many button pushes for EVERYTHING? Also very disappointed in the decision to switch to the ACCU Check monitor without any decrease in finger stick calibration requirements. That device seems worse than the Contour Next Link and relatively analog. That all being said, I like the ability to see most things on my phone. Keep working at it, Medtronic!
    more
  • App stays open? Feb 4, 2021

    By brittanypyle
    I’ve had a Medtronic pump for about 17 years. I was very excited when they came out with the Bluetooth upgrade and connection to my phone. Unfortunately, this upgrade is not what I had imagined. The app must stay open in the background at all times (background app refresh is not enough for it to work). If it’s accidentally closed, then you have to delete your phone off the pump and delete the phone’s Bluetooth connection to the pump and re-pair them. It’s the most annoying thing. Other than this, I haven’t found any other faults in the app yet.
    more
  • Needs Improvement Dec 16, 2020

    By TYPE1TX
    I was excited to upgrade but am disappointed as using the app offers no real advantage or increased convenience. The app has minimal features and usability is poor. In order to see any pump data, you have to unlock your iPhone, go to the app, and wait for the data to sync. In the time it takes to do that, I can look at my pump display 10 times. Maybe the future app gens will offer some nice features but as of now, it is just a marketing campaign to be able to say they interface with smartphones.
    more
  • Not ready for prime time just yet Dec 27, 2020

    By AppleReview2020
    After the initial setup, it takes a couple minutes(3-5) to sync up with and display the data from the CGM. I thought something wasn’t working correctly so I called Medtronic and the rep told me that this is normal. I feel like this application doesn’t have the features that I’d expect. All you can do is see CGM data on your phone that you could have already seen on the pump anyway. It doesn’t really solve any problems or address any immediate needs in my opinion.
    more
  • Feb 24, 2021

    By Amanda Mitchell
    No matter what I do, my 770G won't connect to the app. I restarted my phone, turned it off and on. It recognizes my pump as a new device. I press pair on my Pixel 3a that has Android 11. It's on the compatible list. Doesn't matter. The pump will attempt to pair and then say the device can't be found. I've uninstalled and reinstalled the app.
    more
  • Terrible app Nov 29, 2020

    By LV-426 Colony
    Setting this up was more complicated than setting the CGM; the registration process was a cluster of the app resending verification emails multiple times, with some emails being delayed. It’s true, you do have to keep the app up and running constantly. If you don’t, it’ll disconnect from your pump. Once I figured this out (which is extremely annoying), I relaunched the app, at which time it has to “reconnect” to the pump. It took about 20 minutes to reconnect. It has also lost connection to its own servers multiple times. So far, this has been clunky and frustrating. Good thing I don’t have an iPhone 12, or I’d be screwed and not able to use the app at all. Then again, would it really matter? Very disappointed in Medtronic. The pump and sensor are extremely expensive for a technology that literally has nothing more advanced about it compared to a calculator. The size of the sensor is still large and not subtle. And pair that with this app, I feel like I just spent $1,500 to make managing my Type 1 more complicated.
    more
  • Feb 4, 2021

    By Jonathan Karr
    Like so many others, while my phone, the Samsung s9+, is "compatible" I cannot for the life of me get my phone and the pump to sync. Even on the two occasions where it finally connected up it lost connection almost immediately. The app is useless I have tried everything. Medtronic needs a big update and also communication with customers to tell them how their trying to fix it. You can't call the tech team they will have no idea what you're talking about.
    more
  • Seems underdeveloped Feb 25, 2021

    By RHW84088
    Disappointed that the app doesn’t have a way to send my current SG to my Apple Watch. Seems like it would be pretty easy to build a complication that would at least tell me what my current SG is. Would be great if you could also send dosing instructions to the pump from the app, or be able to see longer than 24 hours at a time a 3, 7, 10 day trend would give more insight. Update: got a new iPhone 12 Pro Max and since have had nothing but issues. App constantly disconnects from pump asks me to login and reconnect pump. Update 2: what is steaming pile of garbage this app is it won’t stay connected and gives me no beneficial information. The only thing that it helps me with is uploading the information to CareLink so my doctor can see it but then if it can’t stay connected, because unlike every other Bluetooth device I’ve ever owned in my life it won’t reconnect to the phone without going through a manual process.
    more
  • Feb 5, 2021

    By Brian Lawler
    Connectivity stability is really poor. Had to restart my phone (galaxy s9) multiple times to get pump to pair. Once paired, only stays connected for maybe an hour. Then just an endless "reconnecting to pump" message that only a full restart of my phone will resolve. I even tried putting the app in the "never put to sleep" category. Seems like a useless waste of storage space until they sort out their bugs.
    more

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