Facebook_pixel
MiniMed™ Mobile US

MiniMed™ Mobile US

Medtronic, Inc.

Insulin pump data display

2.2 Ratings 490+ Reviews 10K+ Downloads

Ratings & Reviews

Write a Review
  • Convenient. Request a new feature Mar 31, 2021

    By Nothing for granted
    While this app is somewhat limited in the depth of what it can display for a user, I do like it, and find it useful for “at a glance” information on my pump and glucose levels. What is even better, in my opinion, is that it will automatically upload all of the pump information to Carelink for review from my dr and myself. To the app developers: Is it possible to schedule when the mobile app automatically uploads the pump information to Carelink? I leave the feature on, but every time I’ve noted it’s last upload, I see that it is always at a time while I’m at work and unable to connect to wifi, thus, it must be using cellular data to send the information. Can a feature be added to only allow uploads to take place when the device is connected to Wifi?! I know that I could disable the app to use cellular data at all, but I am wary of doing such as I won’t how it may adversely affect the app and it’s ability to send the information.
  • Apr 20, 2021

    By Melissa Dale
    I've been using this for 3 weeks, and it's *fine*. It is very convenient to see your pump info at a glance. It does NOT work with FitBit, but does work with Fossil smart watches. I would give my left hand to be able to dismiss alarms on my pump from my phone, but the bluetooth communication is strictly one way. TLDR; This is fine, marginally nice even, if you're willing to give up fitbit. Tragedy is this app does nothing to improve the convenience to the user, just maybe the user's doctor (who can now see your every waking day's bloodsugars and carb intakes whenever they feel like it)
  • Bare minimum Mar 22, 2021

    By LuvSomfin
    This app offers the bare minimum. It looks like it’s still in the designing phase—a cool concept but not a finished product for the end user. The design overall could be better for how much we pay for the CGM system, and for how much this was hyped up. Facebook and Twitter are free and their designs are professional and thoughtful. We should also be able to see our SG graph past the current 24 hours of data. We should be able to see statistics over the past week, month, and three months. Kind of disappointing with the lack of data available. Would also be nice if we could bolus through the app. Makes me wonder why I even bothered to upgrade from the 670g.
  • The alarms too quiet Jan 14, 2021

    By Johnny's phone8
    I used the Dexcom app in the past and switched to the guardian sensor recently because of the app. The MiniMed app does a good job of notifying me when my blood sugar changes but it is so quiet. I am worried that i won’t wake up in the night if my blood sugars go out of range. In contrast, the Dexcom app has very loud and obnoxious alarms to wake me up in the night. I looked in the app to change notifications sounds but I couldn’t find this option. I am not confident that the MiniMed Mobile app will NOT wake me up in the night, so for the mean time I am using 2 CGMs until there is an option to make the notification sounds louder and a more prevalent aspect of the app.
  • Mar 5, 2021

    By Rob N
    Updated 3/5: I updated my review as my phone is now supported. I will say that I love the app now that my phone is finally supported. I find it way more convenient to look at my phone than dig my pump out of my pocket, turn it upside down (given how the clip attaches), and read the screen. That said, I do hope that Medtronic will help champion the change to make it easier to update phones in the future. That is, the ideal state is to release the app compatible with an OS version (e.g. Android 11) and not based on the phone since phones change all the time. I get that this is coming from the FDA, but just hoping this can be changed in the future (even if it requires legal "warnings" of "use at your own risk"). If it weren't for the app locked down to specific phones, I'd give the app 5 stars. Given it's locked down, I updated to 4 stars. Original: Why would Medtronic make a brand new app that only works on high end (meaning super expensive) phones? Why wouldn't it be based on the Android version and not the phone? I have a Google Pixel 3a XL phone...it's a common phone running Android 11 and yet this app doesn't work?? This app communicates via Bluetooth... something that has existed for years, and yet I can't use the app because Medtronic has it restricted to certain phones!?
  • Be patient... Dec 13, 2020

    By Cleveland Type1
    I had to try pairing a few times with my new 770G pump. It eventually worked but only after I clicked on the “?” Icon in the upper right corner of the pairing screen. After I did that a prompt came up on my iPhone X asking permission to pair with pump. After I clicked YES it paired in 90 seconds. That was 24 hrs ago and since then has worked flawlessly. I especially like the low and high BG notifications it sends to my iPhone. Very helpful. I would have given this 5 stars but the pairing took a little self-directed problem solving and patience. Cheers!
  • Feb 9, 2021

    By Don Ferguson
    Update! Now works with my Galaxy S21!!! Changed from 1 to 4 stars. It's now working reliably but the software could be improved. Regardless it's great that it is now working. (previous comment) Oh No! I just upgraded from the Samsung Galaxy S10 to the S21 (just released) and it says that my new device is unsupported. I'm sure it would work fine, but evidently the device needs to be white listed by Medtronic. Hopefully they make validating it a high priority. If they do, my rating will go up. Can I at least get a beta version that not intentionally block my device? I will then tell you whether or not it works.
  • Didn’t connect to carelink Apr 8, 2021

    By smusmu2
    Lovely little app till you try to upload your data.... tech support unable to help... if I can’t upload all the other pretty conveniences are useless.... very unhappy...... UPDATE: After two weeks of being unable to upload on a whim I tried one more time and guess what!? It worked! Don’t know what’s up but am very happy I was able to upload. I give three stars because of the difficulties I experienced and failure of tech support to resolve my issue. Otherwise I would have given it 5 stars...
  • App Support Jan 13, 2021

    By by Rain Maker
    Been a Medtronic pump customer for 20 years. I do love Medtronic. I couldn’t find any other way to ask this question but checking to see when the update might be available for iOS 14.4? I shouldn’t have updated my phone because now I can’t connect anymore to my phone but we just have to be patient with improvements and remember that the FDA controls a lot of the limitations of what an app can do.
  • Good Start Feb 8, 2021

    By mbrossart
    It’s a good start. I do find it easier to check my phone than my pump, and it’s good to at least get notifications on my watch. It does take an agonizingly long time to connect to the pump if God forbid the application shuts down. How about a Watch app. Better yet a Watch complication. For me, my phone is easier to check than my pump, but my watch is even easier (and stealthier) than my phone. Better yet, a single BG number on my watch face (i.e. a complication) that I can glance at to see if my BG is in range or if I need to take action.
  • Convenient. Request a new feature Mar 31, 2021

    By Nothing for granted
    While this app is somewhat limited in the depth of what it can display for a user, I do like it, and find it useful for “at a glance” information on my pump and glucose levels. What is even better, in my opinion, is that it will automatically upload all of the pump information to Carelink for review from my dr and myself. To the app developers: Is it possible to schedule when the mobile app automatically uploads the pump information to Carelink? I leave the feature on, but every time I’ve noted it’s last upload, I see that it is always at a time while I’m at work and unable to connect to wifi, thus, it must be using cellular data to send the information. Can a feature be added to only allow uploads to take place when the device is connected to Wifi?! I know that I could disable the app to use cellular data at all, but I am wary of doing such as I won’t how it may adversely affect the app and it’s ability to send the information.
  • Apr 20, 2021

    By Melissa Dale
    I've been using this for 3 weeks, and it's *fine*. It is very convenient to see your pump info at a glance. It does NOT work with FitBit, but does work with Fossil smart watches. I would give my left hand to be able to dismiss alarms on my pump from my phone, but the bluetooth communication is strictly one way. TLDR; This is fine, marginally nice even, if you're willing to give up fitbit. Tragedy is this app does nothing to improve the convenience to the user, just maybe the user's doctor (who can now see your every waking day's bloodsugars and carb intakes whenever they feel like it)
  • Bare minimum Mar 22, 2021

    By LuvSomfin
    This app offers the bare minimum. It looks like it’s still in the designing phase—a cool concept but not a finished product for the end user. The design overall could be better for how much we pay for the CGM system, and for how much this was hyped up. Facebook and Twitter are free and their designs are professional and thoughtful. We should also be able to see our SG graph past the current 24 hours of data. We should be able to see statistics over the past week, month, and three months. Kind of disappointing with the lack of data available. Would also be nice if we could bolus through the app. Makes me wonder why I even bothered to upgrade from the 670g.
  • The alarms too quiet Jan 14, 2021

    By Johnny's phone8
    I used the Dexcom app in the past and switched to the guardian sensor recently because of the app. The MiniMed app does a good job of notifying me when my blood sugar changes but it is so quiet. I am worried that i won’t wake up in the night if my blood sugars go out of range. In contrast, the Dexcom app has very loud and obnoxious alarms to wake me up in the night. I looked in the app to change notifications sounds but I couldn’t find this option. I am not confident that the MiniMed Mobile app will NOT wake me up in the night, so for the mean time I am using 2 CGMs until there is an option to make the notification sounds louder and a more prevalent aspect of the app.
  • Mar 5, 2021

    By Rob N
    Updated 3/5: I updated my review as my phone is now supported. I will say that I love the app now that my phone is finally supported. I find it way more convenient to look at my phone than dig my pump out of my pocket, turn it upside down (given how the clip attaches), and read the screen. That said, I do hope that Medtronic will help champion the change to make it easier to update phones in the future. That is, the ideal state is to release the app compatible with an OS version (e.g. Android 11) and not based on the phone since phones change all the time. I get that this is coming from the FDA, but just hoping this can be changed in the future (even if it requires legal "warnings" of "use at your own risk"). If it weren't for the app locked down to specific phones, I'd give the app 5 stars. Given it's locked down, I updated to 4 stars. Original: Why would Medtronic make a brand new app that only works on high end (meaning super expensive) phones? Why wouldn't it be based on the Android version and not the phone? I have a Google Pixel 3a XL phone...it's a common phone running Android 11 and yet this app doesn't work?? This app communicates via Bluetooth... something that has existed for years, and yet I can't use the app because Medtronic has it restricted to certain phones!?
  • Be patient... Dec 13, 2020

    By Cleveland Type1
    I had to try pairing a few times with my new 770G pump. It eventually worked but only after I clicked on the “?” Icon in the upper right corner of the pairing screen. After I did that a prompt came up on my iPhone X asking permission to pair with pump. After I clicked YES it paired in 90 seconds. That was 24 hrs ago and since then has worked flawlessly. I especially like the low and high BG notifications it sends to my iPhone. Very helpful. I would have given this 5 stars but the pairing took a little self-directed problem solving and patience. Cheers!
  • Feb 9, 2021

    By Don Ferguson
    Update! Now works with my Galaxy S21!!! Changed from 1 to 4 stars. It's now working reliably but the software could be improved. Regardless it's great that it is now working. (previous comment) Oh No! I just upgraded from the Samsung Galaxy S10 to the S21 (just released) and it says that my new device is unsupported. I'm sure it would work fine, but evidently the device needs to be white listed by Medtronic. Hopefully they make validating it a high priority. If they do, my rating will go up. Can I at least get a beta version that not intentionally block my device? I will then tell you whether or not it works.
  • Didn’t connect to carelink Apr 8, 2021

    By smusmu2
    Lovely little app till you try to upload your data.... tech support unable to help... if I can’t upload all the other pretty conveniences are useless.... very unhappy...... UPDATE: After two weeks of being unable to upload on a whim I tried one more time and guess what!? It worked! Don’t know what’s up but am very happy I was able to upload. I give three stars because of the difficulties I experienced and failure of tech support to resolve my issue. Otherwise I would have given it 5 stars...
  • App Support Jan 13, 2021

    By by Rain Maker
    Been a Medtronic pump customer for 20 years. I do love Medtronic. I couldn’t find any other way to ask this question but checking to see when the update might be available for iOS 14.4? I shouldn’t have updated my phone because now I can’t connect anymore to my phone but we just have to be patient with improvements and remember that the FDA controls a lot of the limitations of what an app can do.
  • Good Start Feb 8, 2021

    By mbrossart
    It’s a good start. I do find it easier to check my phone than my pump, and it’s good to at least get notifications on my watch. It does take an agonizingly long time to connect to the pump if God forbid the application shuts down. How about a Watch app. Better yet a Watch complication. For me, my phone is easier to check than my pump, but my watch is even easier (and stealthier) than my phone. Better yet, a single BG number on my watch face (i.e. a complication) that I can glance at to see if my BG is in range or if I need to take action.
  • Apr 26, 2021

    By Cynthia Lane
    After spending hours finding a phone that was on the approved device list, that fit our budget, it doesn't work. I try to load the app and it says unsupported android version. But it's the version the list said I would need for this model phone. I'm so mad that I purchased this new phone for no reason. Update: I bought a 2nd phone off the list. This one got me to the step to pair the devices and it kept failing. I called tech support and did troubleshooting on both phones. Still doesn't work.
  • Horrible app Mar 22, 2021

    By Diappointed user beyond belief
    The is worthless! I got the 770G so that my wife could have my readings when we’re off doing separate things. That is wishful thinking. And if the app is updated by the developer then the user , me, has to delete the app from my iPhone and download it again. Next, I have to go into my pump and delete the sensor/transmitter (who which it is because it’s just a random number) and then I get to try to pair the devices. But wait, I get to check my Bluetooth on the iPhone to see if the device is listed. If it is, delete it! Before I upgrade to the 780G I will research the market because there has to be a better product out there. This closed loop system is mislabeled. The closed loop applies to the user who thought that being diabetic couldn’t get any worse than a life devoted 24/7 to diabetes! This system makes your diabetes 1,440 minutes a day 7 days a week. Sometimes it breaks down to seconds! Don’t get me started with the programming logic for alerts and alarms. I don’t know if the logic came from Medtronics or the FDA but it is reminiscent of a person who is not diabetic at all. Pathetic is the best description I can give as my opinion of the quality of the programming.
  • Apr 20, 2021

    By Jessica Hartman
    I was really looking forward to using this app. I kept trying to connect, with both my phone and pump showing 'pairing' until they failed repeatedly. After reading some reviews, I uninstalled the fitbit app and everything connected. I reinstalled the fitbit app and the phone-pump connection was lost. This is ridiculous, especially considering that medtronic seems to have some sort of partnership with fitbit. I shouldn't have to choose pump or fitbit. Please, fix this!
  • May 7, 2021

    By Tom Hatton
    The app display is easier to use. Displaying the carbs helps. This is the improvement I was hoping for stepping up to the 770G pump system. The alarms are a little loud, and I havent yet figgured out how to turn them down. Now, for the next generation I would like to see the ability to type in what foods we consume at each meal and the how the SG response was. This would help us users to adjust carb estimates and carb ratios. After 4 months will nolonger pair with my phone.
  • Same story Mar 10, 2021

    By grillatactics
    Have been using Minimed pumps for 18 years, my mom has been using them since before she had me. The issue appears to be that Minimed were the innovators, but after their acquisition by Medtronic that stagnated significantly. This is why we (Medtronic CGM users) are missing out on the features that users of other pump/CGM manufacturers have. I understand designing and implementing medical devices is a slow and methodical process (for good reason), but Medtronic has no excuse being the largest medical equipment manufacturer in the world. They’re charging us $608—sorry, $418 out of pocket after insurance for a box of 5 sensors, but they apparently can’t get an app right (see other reviews of Medtronic’s apps). This app is the same story. Extremely basic information, very unreliable pairing, and hard to use just to get that small amount of data. Another ‘great innovation’ which in reality is a barely functional attempt to catch up to their competitors. They’ll pay lip service to the reviews about how sorry they are and they’ll be better, but at the end of the day they’re just going to keep laughing all the way to the bank. Prove me wrong.
  • May 5, 2021

    By Patricia Skaggs
    App paired great first time, then less than a week in, it has unpaired and will not re-pair to my pump. I have uninstalled, deleted, updated, and reinstalled. Nothing is making it pair back up. Having only had this pump for a week. It seems like it should have stayed connected better than that. It was nice seeing the information on my larger phone screen instead of having to constantly check the pump screen. But honestly the app just isnt worth dealing with of its not going to stay connected .
  • Terrible app Nov 29, 2020

    By LV-426 Colony
    Setting this up was more complicated than setting the CGM; the registration process was a cluster of the app resending verification emails multiple times, with some emails being delayed. It’s true, you do have to keep the app up and running constantly. If you don’t, it’ll disconnect from your pump. Once I figured this out (which is extremely annoying), I relaunched the app, at which time it has to “reconnect” to the pump. It took about 20 minutes to reconnect. It has also lost connection to its own servers multiple times. So far, this has been clunky and frustrating. Good thing I don’t have an iPhone 12, or I’d be screwed and not able to use the app at all. Then again, would it really matter? Very disappointed in Medtronic. The pump and sensor are extremely expensive for a technology that literally has nothing more advanced about it compared to a calculator. The size of the sensor is still large and not subtle. And pair that with this app, I feel like I just spent $1,500 to make managing my Type 1 more complicated.
  • Apr 28, 2021

    By Jen Golonka-Bender
    Worked great at first. Loved seeing Mt % in range. Then it stopped. Can't get it to pair. Have uninstalled and reinstalled the app. Deleted the fit bit app. Made sure my phone and thw app were updated. I'm sure they will respond with call the technical support but last time I called when 5 out of 6 sensors in a box failed the person who I talked to hung up one after I asked to speak to someone else he said he didn't understand what I wanted. Do NOT want to call them again .
  • Seems underdeveloped Feb 25, 2021

    By RHW84088
    Disappointed that the app doesn’t have a way to send my current SG to my Apple Watch. Seems like it would be pretty easy to build a complication that would at least tell me what my current SG is. Would be great if you could also send dosing instructions to the pump from the app, or be able to see longer than 24 hours at a time a 3, 7, 10 day trend would give more insight. Update: got a new iPhone 12 Pro Max and since have had nothing but issues. App constantly disconnects from pump asks me to login and reconnect pump. Update 2: what is steaming pile of garbage this app is it won’t stay connected and gives me no beneficial information. The only thing that it helps me with is uploading the information to CareLink so my doctor can see it but then if it can’t stay connected, because unlike every other Bluetooth device I’ve ever owned in my life it won’t reconnect to the phone without going through a manual process.
  • Apr 25, 2021

    By Lantz Lyon
    My expectations for this app were too high. Initial setup went great. But after 2 days the app said it was reconnecting to pump then it said pairing failed. I was able to get it to repair once but not when trying to pair the app and pump the app immediately says pairing failed. I am not sure what this issue is but it need to be fixed. So a week in and it works okay after reinstall but as soon as my phone connects to my car or anything else the app stops connecting

No reviews available

No reviews available

  • App Support Jan 13, 2021

    By by Rain Maker
    Been a Medtronic pump customer for 20 years. I do love Medtronic. I couldn’t find any other way to ask this question but checking to see when the update might be available for iOS 14.4? I shouldn’t have updated my phone because now I can’t connect anymore to my phone but we just have to be patient with improvements and remember that the FDA controls a lot of the limitations of what an app can do.
  • Convenient. Request a new feature Mar 31, 2021

    By Nothing for granted
    While this app is somewhat limited in the depth of what it can display for a user, I do like it, and find it useful for “at a glance” information on my pump and glucose levels. What is even better, in my opinion, is that it will automatically upload all of the pump information to Carelink for review from my dr and myself. To the app developers: Is it possible to schedule when the mobile app automatically uploads the pump information to Carelink? I leave the feature on, but every time I’ve noted it’s last upload, I see that it is always at a time while I’m at work and unable to connect to wifi, thus, it must be using cellular data to send the information. Can a feature be added to only allow uploads to take place when the device is connected to Wifi?! I know that I could disable the app to use cellular data at all, but I am wary of doing such as I won’t how it may adversely affect the app and it’s ability to send the information.
  • Mar 5, 2021

    By Rob N
    Updated 3/5: I updated my review as my phone is now supported. I will say that I love the app now that my phone is finally supported. I find it way more convenient to look at my phone than dig my pump out of my pocket, turn it upside down (given how the clip attaches), and read the screen. That said, I do hope that Medtronic will help champion the change to make it easier to update phones in the future. That is, the ideal state is to release the app compatible with an OS version (e.g. Android 11) and not based on the phone since phones change all the time. I get that this is coming from the FDA, but just hoping this can be changed in the future (even if it requires legal "warnings" of "use at your own risk"). If it weren't for the app locked down to specific phones, I'd give the app 5 stars. Given it's locked down, I updated to 4 stars. Original: Why would Medtronic make a brand new app that only works on high end (meaning super expensive) phones? Why wouldn't it be based on the Android version and not the phone? I have a Google Pixel 3a XL phone...it's a common phone running Android 11 and yet this app doesn't work?? This app communicates via Bluetooth... something that has existed for years, and yet I can't use the app because Medtronic has it restricted to certain phones!?
  • Be patient... Dec 13, 2020

    By Cleveland Type1
    I had to try pairing a few times with my new 770G pump. It eventually worked but only after I clicked on the “?” Icon in the upper right corner of the pairing screen. After I did that a prompt came up on my iPhone X asking permission to pair with pump. After I clicked YES it paired in 90 seconds. That was 24 hrs ago and since then has worked flawlessly. I especially like the low and high BG notifications it sends to my iPhone. Very helpful. I would have given this 5 stars but the pairing took a little self-directed problem solving and patience. Cheers!
  • Feb 9, 2021

    By Don Ferguson
    Update! Now works with my Galaxy S21!!! Changed from 1 to 4 stars. It's now working reliably but the software could be improved. Regardless it's great that it is now working. (previous comment) Oh No! I just upgraded from the Samsung Galaxy S10 to the S21 (just released) and it says that my new device is unsupported. I'm sure it would work fine, but evidently the device needs to be white listed by Medtronic. Hopefully they make validating it a high priority. If they do, my rating will go up. Can I at least get a beta version that not intentionally block my device? I will then tell you whether or not it works.
  • Apr 20, 2021

    By Melissa Dale
    I've been using this for 3 weeks, and it's *fine*. It is very convenient to see your pump info at a glance. It does NOT work with FitBit, but does work with Fossil smart watches. I would give my left hand to be able to dismiss alarms on my pump from my phone, but the bluetooth communication is strictly one way. TLDR; This is fine, marginally nice even, if you're willing to give up fitbit. Tragedy is this app does nothing to improve the convenience to the user, just maybe the user's doctor (who can now see your every waking day's bloodsugars and carb intakes whenever they feel like it)
  • Bare minimum Mar 22, 2021

    By LuvSomfin
    This app offers the bare minimum. It looks like it’s still in the designing phase—a cool concept but not a finished product for the end user. The design overall could be better for how much we pay for the CGM system, and for how much this was hyped up. Facebook and Twitter are free and their designs are professional and thoughtful. We should also be able to see our SG graph past the current 24 hours of data. We should be able to see statistics over the past week, month, and three months. Kind of disappointing with the lack of data available. Would also be nice if we could bolus through the app. Makes me wonder why I even bothered to upgrade from the 670g.
  • The alarms too quiet Jan 14, 2021

    By Johnny's phone8
    I used the Dexcom app in the past and switched to the guardian sensor recently because of the app. The MiniMed app does a good job of notifying me when my blood sugar changes but it is so quiet. I am worried that i won’t wake up in the night if my blood sugars go out of range. In contrast, the Dexcom app has very loud and obnoxious alarms to wake me up in the night. I looked in the app to change notifications sounds but I couldn’t find this option. I am not confident that the MiniMed Mobile app will NOT wake me up in the night, so for the mean time I am using 2 CGMs until there is an option to make the notification sounds louder and a more prevalent aspect of the app.
  • Didn’t connect to carelink Apr 8, 2021

    By smusmu2
    Lovely little app till you try to upload your data.... tech support unable to help... if I can’t upload all the other pretty conveniences are useless.... very unhappy...... UPDATE: After two weeks of being unable to upload on a whim I tried one more time and guess what!? It worked! Don’t know what’s up but am very happy I was able to upload. I give three stars because of the difficulties I experienced and failure of tech support to resolve my issue. Otherwise I would have given it 5 stars...
  • Good Start Feb 8, 2021

    By mbrossart
    It’s a good start. I do find it easier to check my phone than my pump, and it’s good to at least get notifications on my watch. It does take an agonizingly long time to connect to the pump if God forbid the application shuts down. How about a Watch app. Better yet a Watch complication. For me, my phone is easier to check than my pump, but my watch is even easier (and stealthier) than my phone. Better yet, a single BG number on my watch face (i.e. a complication) that I can glance at to see if my BG is in range or if I need to take action.
  • Apr 20, 2021

    By Jessica Hartman
    I was really looking forward to using this app. I kept trying to connect, with both my phone and pump showing 'pairing' until they failed repeatedly. After reading some reviews, I uninstalled the fitbit app and everything connected. I reinstalled the fitbit app and the phone-pump connection was lost. This is ridiculous, especially considering that medtronic seems to have some sort of partnership with fitbit. I shouldn't have to choose pump or fitbit. Please, fix this!
  • May 7, 2021

    By Tom Hatton
    The app display is easier to use. Displaying the carbs helps. This is the improvement I was hoping for stepping up to the 770G pump system. The alarms are a little loud, and I havent yet figgured out how to turn them down. Now, for the next generation I would like to see the ability to type in what foods we consume at each meal and the how the SG response was. This would help us users to adjust carb estimates and carb ratios. After 4 months will nolonger pair with my phone.
  • May 5, 2021

    By Patricia Skaggs
    App paired great first time, then less than a week in, it has unpaired and will not re-pair to my pump. I have uninstalled, deleted, updated, and reinstalled. Nothing is making it pair back up. Having only had this pump for a week. It seems like it should have stayed connected better than that. It was nice seeing the information on my larger phone screen instead of having to constantly check the pump screen. But honestly the app just isnt worth dealing with of its not going to stay connected .
  • Apr 25, 2021

    By Lantz Lyon
    My expectations for this app were too high. Initial setup went great. But after 2 days the app said it was reconnecting to pump then it said pairing failed. I was able to get it to repair once but not when trying to pair the app and pump the app immediately says pairing failed. I am not sure what this issue is but it need to be fixed. So a week in and it works okay after reinstall but as soon as my phone connects to my car or anything else the app stops connecting
  • Should be better Jan 9, 2021

    By Alisonskis
    One thing the app lacks that it should display is sensor time of next calibration. The 770G wasn’t much of an upgrade from the 670G. A bit of a disappointment. When will a product be developed that is more user friendly, smaller, lighter, and doesn’t take SO many button pushes for EVERYTHING? Also very disappointed in the decision to switch to the ACCU Check monitor without any decrease in finger stick calibration requirements. That device seems worse than the Contour Next Link and relatively analog. That all being said, I like the ability to see most things on my phone. Keep working at it, Medtronic!
  • App stays open? Feb 4, 2021

    By brittanypyle
    I’ve had a Medtronic pump for about 17 years. I was very excited when they came out with the Bluetooth upgrade and connection to my phone. Unfortunately, this upgrade is not what I had imagined. The app must stay open in the background at all times (background app refresh is not enough for it to work). If it’s accidentally closed, then you have to delete your phone off the pump and delete the phone’s Bluetooth connection to the pump and re-pair them. It’s the most annoying thing. Other than this, I haven’t found any other faults in the app yet.
  • Mar 23, 2021

    By Brandon Willcox
    After a month of phone calls with tech support, my phone pairs with the app. It still loses connection often, even when the phone and pump are literally touching. Using a S21+ Android 11. It's ok, hoping for more updates and more consistent connectivity. 3/23 Update: Still constantly losing connection. It's nice when it works, which is about 50% of the time. Not enough to be reliable.
  • Apr 26, 2021

    By Cynthia Lane
    After spending hours finding a phone that was on the approved device list, that fit our budget, it doesn't work. I try to load the app and it says unsupported android version. But it's the version the list said I would need for this model phone. I'm so mad that I purchased this new phone for no reason. Update: I bought a 2nd phone off the list. This one got me to the step to pair the devices and it kept failing. I called tech support and did troubleshooting on both phones. Still doesn't work.
  • Horrible app Mar 22, 2021

    By Diappointed user beyond belief
    The is worthless! I got the 770G so that my wife could have my readings when we’re off doing separate things. That is wishful thinking. And if the app is updated by the developer then the user , me, has to delete the app from my iPhone and download it again. Next, I have to go into my pump and delete the sensor/transmitter (who which it is because it’s just a random number) and then I get to try to pair the devices. But wait, I get to check my Bluetooth on the iPhone to see if the device is listed. If it is, delete it! Before I upgrade to the 780G I will research the market because there has to be a better product out there. This closed loop system is mislabeled. The closed loop applies to the user who thought that being diabetic couldn’t get any worse than a life devoted 24/7 to diabetes! This system makes your diabetes 1,440 minutes a day 7 days a week. Sometimes it breaks down to seconds! Don’t get me started with the programming logic for alerts and alarms. I don’t know if the logic came from Medtronics or the FDA but it is reminiscent of a person who is not diabetic at all. Pathetic is the best description I can give as my opinion of the quality of the programming.
  • Same story Mar 10, 2021

    By grillatactics
    Have been using Minimed pumps for 18 years, my mom has been using them since before she had me. The issue appears to be that Minimed were the innovators, but after their acquisition by Medtronic that stagnated significantly. This is why we (Medtronic CGM users) are missing out on the features that users of other pump/CGM manufacturers have. I understand designing and implementing medical devices is a slow and methodical process (for good reason), but Medtronic has no excuse being the largest medical equipment manufacturer in the world. They’re charging us $608—sorry, $418 out of pocket after insurance for a box of 5 sensors, but they apparently can’t get an app right (see other reviews of Medtronic’s apps). This app is the same story. Extremely basic information, very unreliable pairing, and hard to use just to get that small amount of data. Another ‘great innovation’ which in reality is a barely functional attempt to catch up to their competitors. They’ll pay lip service to the reviews about how sorry they are and they’ll be better, but at the end of the day they’re just going to keep laughing all the way to the bank. Prove me wrong.
  • Terrible app Nov 29, 2020

    By LV-426 Colony
    Setting this up was more complicated than setting the CGM; the registration process was a cluster of the app resending verification emails multiple times, with some emails being delayed. It’s true, you do have to keep the app up and running constantly. If you don’t, it’ll disconnect from your pump. Once I figured this out (which is extremely annoying), I relaunched the app, at which time it has to “reconnect” to the pump. It took about 20 minutes to reconnect. It has also lost connection to its own servers multiple times. So far, this has been clunky and frustrating. Good thing I don’t have an iPhone 12, or I’d be screwed and not able to use the app at all. Then again, would it really matter? Very disappointed in Medtronic. The pump and sensor are extremely expensive for a technology that literally has nothing more advanced about it compared to a calculator. The size of the sensor is still large and not subtle. And pair that with this app, I feel like I just spent $1,500 to make managing my Type 1 more complicated.
  • Apr 28, 2021

    By Jen Golonka-Bender
    Worked great at first. Loved seeing Mt % in range. Then it stopped. Can't get it to pair. Have uninstalled and reinstalled the app. Deleted the fit bit app. Made sure my phone and thw app were updated. I'm sure they will respond with call the technical support but last time I called when 5 out of 6 sensors in a box failed the person who I talked to hung up one after I asked to speak to someone else he said he didn't understand what I wanted. Do NOT want to call them again .
  • Seems underdeveloped Feb 25, 2021

    By RHW84088
    Disappointed that the app doesn’t have a way to send my current SG to my Apple Watch. Seems like it would be pretty easy to build a complication that would at least tell me what my current SG is. Would be great if you could also send dosing instructions to the pump from the app, or be able to see longer than 24 hours at a time a 3, 7, 10 day trend would give more insight. Update: got a new iPhone 12 Pro Max and since have had nothing but issues. App constantly disconnects from pump asks me to login and reconnect pump. Update 2: what is steaming pile of garbage this app is it won’t stay connected and gives me no beneficial information. The only thing that it helps me with is uploading the information to CareLink so my doctor can see it but then if it can’t stay connected, because unlike every other Bluetooth device I’ve ever owned in my life it won’t reconnect to the phone without going through a manual process.
  • App is useless in current state Feb 20, 2021

    By Xendraq
    My wife recently got the 670g pump and we were ecstatic at the thought of being able to operate it through mobile. However, this is NOT the case. Functionality is at a complete minimal. At best you can only see a mirror image of what your pump screen is showing. That is if, and only if, you can get the app to connect. It does not ever stay connected to the pump. It consistently disconnects and when you go to reconnect you have to go through the process of setting up the app again. This is complete nonsense for a multi-billion dollar company who is supposed to specialize in diabetes technology. I’ve heard multiple people say it’s due to gov’t regulations. So how come Dexcom doesn’t have a problem? In all honesty, the only reason we haven’t switched to Dexcom yet is because of the Auto Mode feature. Once Dexcom gets that, we’re out.
  • Apr 23, 2021

    By Justin Wells
    Was told my phone is compatible with this app, so far no go. Open the app and instantly it goes to "Not supported on this device screen", f!n lies. Not good for a medical equipment users if they want the app... so sad they failed to update it in a timely manner. This isn't something difficult to deal with on a programme level, if your devs are competent 😪 Android 11 has been available to test against for some time now..! An app built to a specific version(s)/phone(s) is plain dumb practice 🥴
  • Another display while near the pump only Jan 28, 2021

    By stephachu87
    My dad has been with MiniMed for decades. I was so excited to hear MiniMed was releasing the 770g compatible with mobile phones since his health is declining and managing his own pump has been becoming harder for him. He doesn’t always hear the alerts or feel the vibrations so I thought it would be great to pair it with my phone and act as a back up reminder for him. That part works fine if I am sitting right next to him however when my phone gets more than 15’ away from him the pump disconnects. I was obviously given the wrong information when our rep said I could monitor him while I was at work and he was at home. I would think that with all the technology, something like this wouldn’t be unheard of. I know I am not the only person hopeful to monitor a loved one remotely. Maybe some day...
  • Apr 29, 2021

    By Debbi Brown
    This app is the absolute worst! Constant reconnect issues, sometimes it doesn't connect for over 24 hours. Other days it connects for a few hours consecutively. How is this a quality app or a selling point for the new pump? Oh, and don't bother to complain about it. Their answer of removing all other bluetooth devices connected to your phone, and finally uninstalling and reinstalling the app is completely useless! Phone out of range message when phone is 6 inches from pump is annoying!

What’s Groovy

What’s Subpar

Loading...