With the renewed KPN app you can quickly and easily arrange everything related to your subscription.
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Language option
Dec 9, 2017 English option would be appreciated by a significant number of your clients -
Jan 1, 2021 When something is working fine don't fix it. New interface is really slow, bogus and feels unfinished. I had to clear data and run initial setup again. Now ok. -
English Version
Sep 1, 2017 Please make an option of choosing English language on the app. Pleaseeee Everything else is just perfect -
Oct 17, 2020 Useful app, if you understand the Dutch language that is, but useful non the less. Unfortunately no support for the Android dark mode just yet. So be prepared for a lot of bright white light if you open this app! -
Prima app, geen uitgaveoverzicht
Jun 19, 2017 Prima app, kunt makkelijk bundels zien en opwaarderen. Onder je tegoed zou het fijn zijn om een maandoverzicht te hebben van uitgaves aan sms/bellen en internetten.
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Jan 3, 2021 One of the most horrible apps I (need to) use. It takes a lifetime to load, has a very skow response, and UX is clearly not meeting the flow of my logic. It's apparently really hard to display info in a clear way. -
Dec 15, 2020 This new version is unreliable and faulty. Incorrect information on days left / data package / data consumption and possibly more problems. Do not install this new version! -
Opwaarderen prepaid
Jun 15, 2019 Created a login at “mijn KPN” I am unable to upwaardeer. Tried my credit card, PayPal nothing works!! Absolutely worthless and frustrating! Also your “KPN Prepaid app” is useless. Tell customers what works if they use your prepaid services.more -
Dec 5, 2020 Won't even open anymore. Logged in and everything just keeps saying de app is vernieuwed. I've uninstalled and re-installed still the same problem. -
Disappointed
May 4, 2018 Should consider adding an option to translate the page into languages.
No reviews available
No reviews available
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Jan 4, 2021 Easy to work with -
Jul 17, 2019 Family sharing options are optimal. Excellent overview of data, invoices and costs. Sometimes confusing in connection with laptop interface and "koppelen of ontkoppelen" of an account. -
Oct 21, 2019 Loading can be faster. However, it does what I expect it to do. It works om old smartphones like the Xcover.
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Language option
Dec 9, 2017 English option would be appreciated by a significant number of your clients -
Jan 1, 2021 When something is working fine don't fix it. New interface is really slow, bogus and feels unfinished. I had to clear data and run initial setup again. Now ok. -
English Version
Sep 1, 2017 Please make an option of choosing English language on the app. Pleaseeee Everything else is just perfect -
Oct 17, 2020 Useful app, if you understand the Dutch language that is, but useful non the less. Unfortunately no support for the Android dark mode just yet. So be prepared for a lot of bright white light if you open this app! -
Prima app, geen uitgaveoverzicht
Jun 19, 2017 Prima app, kunt makkelijk bundels zien en opwaarderen. Onder je tegoed zou het fijn zijn om een maandoverzicht te hebben van uitgaves aan sms/bellen en internetten.
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Lastig afmelden via de app
Nov 5, 2019 Lastig om extra pakketten/zender opties weer via de app te kunnen stoppen/afmelden. -
Nov 2, 2020 Lots of bugs. This is just a wrapper for the buggy web app. Can't load invoices, doesn't save data, no English.. -
very limited compared to peers
Mar 26, 2013 The possibilities of this app are limited. "extra" cost should be made available real time. There is no possibility to manage options. -
Nov 5, 2020 The application is pretty ok, but can't get my kids sim on my family account -
Mar 1, 2019 The app is not reliable. At times when you cannot see your account information, it is impossible to send data, which is a major issue if the person needs the data.
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Jan 3, 2021 One of the most horrible apps I (need to) use. It takes a lifetime to load, has a very skow response, and UX is clearly not meeting the flow of my logic. It's apparently really hard to display info in a clear way. -
Dec 15, 2020 This new version is unreliable and faulty. Incorrect information on days left / data package / data consumption and possibly more problems. Do not install this new version! -
Opwaarderen prepaid
Jun 15, 2019 Created a login at “mijn KPN” I am unable to upwaardeer. Tried my credit card, PayPal nothing works!! Absolutely worthless and frustrating! Also your “KPN Prepaid app” is useless. Tell customers what works if they use your prepaid services.more -
Dec 5, 2020 Won't even open anymore. Logged in and everything just keeps saying de app is vernieuwed. I've uninstalled and re-installed still the same problem. -
Disappointed
May 4, 2018 Should consider adding an option to translate the page into languages.
What’s Groovy
Or possibly an English version app would be so helpful. I’m sure there are a significant amount of expats living here that would appreciate this, me included! There really is no reason not to offer this.
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What’s Subpar
The app keeps asking for authentication and resets to the first screen while I'm busy checking some options or checking wifi quality. This means you have to start all over again. Getting the mobile usage data takes way too long. It feels like downloading 100 mb of data while the usage date cannot be that much, so pretty bad optimization. Oh and the wifi optimization? It just says oeps we can't help you...why include the function at all?
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