Facebook_pixel
Microsoft Outlook: Secure email, calendars & files

Microsoft Outlook: Secure email, calendars & files

Microsoft Corporation

Connect & protect your inbox, schedules and contacts. Easily organized together.

4.6 Ratings 10M+ Reviews 500M+ Downloads

Ratings & Reviews

Write a Review
  • img Expert
    1. Do more with less! Outlook for mobile devices gives you full access to Microsoft's office tools on the go
    2. Compatible with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud
    3. Bring all the mobile apps you love under the Outlook umbrella: Facebook, Twitter, Instagram, Evernote, Trello, Slack, and more

    Reviewed by Kaylin on February 18, 2019

  • Great app, but isolated from iOS Oct 2, 2018

    By JPdarling9
    I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive. My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address. The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
  • for school or work whatever it’s worth downloading Nov 3, 2020

    By What is Life!
    I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.
  • Pretty Good Oct 8, 2020

    By Ezera Catt
    I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps!
  • I weep for everyone who has to use his on iOS. Sep 1, 2019

    By felicidades79
    This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.
  • Jun 11, 2021

    By Richard Blundell
    Mostly great, with a couple of glitches. Generally a very easy and useful UI for managing emails. Calendar UI is a little awkward on a small phone screen (e.g., checking future dates for events). Not being able to quickly swipe more than two emails in a row to mark them as read has always annoyed me (still not fixed), and emails often appear and download when I open the app, implying that it has not been checking for them properly in the background.
  • Very simple email app Aug 8, 2020

    By nammai25
    I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.)
  • User friendliness and efficiency needs improvement Oct 13, 2019

    By ritzoni
    So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh
  • The App is Ok Aug 1, 2019

    By Bethdoodle
    The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know.
  • What was wrong w a chronological inbox? Jan 11, 2021

    By JackH959
    Hi - Ive recently noticed emails “missing” from my inbox, which is a result of an update, apparently. Rather than having multiple emails from the same sender visible, they are all condensed into one, despite “organization by thread” turned off. Unless I want to reply back to the latest email, finding a previous email can be a chore, as the emails “organized” within this thread that apparently isnt a “thread” arent always in chronological order. Sometimes newer emails are at the top, sometimes at the bottom, and clicking on the “...” is always required to scroll the conversation to figure out if im looking at the correct message. It’s a total waste of time and I cant see any reason why anyone would want to have to go through this effort to find 1 email, when the previous method involved just scrolling and opening it. I strongly dislike this “improvement” and wish I could revert to a previous version of this app.
  • Great app, but isolated from iOS Oct 2, 2018

    By JPdarling9
    I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive. My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address. The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
  • for school or work whatever it’s worth downloading Nov 3, 2020

    By What is Life!
    I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.
  • Pretty Good Oct 8, 2020

    By Ezera Catt
    I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps!
  • I weep for everyone who has to use his on iOS. Sep 1, 2019

    By felicidades79
    This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.
  • Jun 11, 2021

    By Richard Blundell
    Mostly great, with a couple of glitches. Generally a very easy and useful UI for managing emails. Calendar UI is a little awkward on a small phone screen (e.g., checking future dates for events). Not being able to quickly swipe more than two emails in a row to mark them as read has always annoyed me (still not fixed), and emails often appear and download when I open the app, implying that it has not been checking for them properly in the background.
  • Very simple email app Aug 8, 2020

    By nammai25
    I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.)
  • User friendliness and efficiency needs improvement Oct 13, 2019

    By ritzoni
    So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh
  • The App is Ok Aug 1, 2019

    By Bethdoodle
    The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know.
  • What was wrong w a chronological inbox? Jan 11, 2021

    By JackH959
    Hi - Ive recently noticed emails “missing” from my inbox, which is a result of an update, apparently. Rather than having multiple emails from the same sender visible, they are all condensed into one, despite “organization by thread” turned off. Unless I want to reply back to the latest email, finding a previous email can be a chore, as the emails “organized” within this thread that apparently isnt a “thread” arent always in chronological order. Sometimes newer emails are at the top, sometimes at the bottom, and clicking on the “...” is always required to scroll the conversation to figure out if im looking at the correct message. It’s a total waste of time and I cant see any reason why anyone would want to have to go through this effort to find 1 email, when the previous method involved just scrolling and opening it. I strongly dislike this “improvement” and wish I could revert to a previous version of this app.
  • So good in some areas and 1990 in others. Dec 11, 2017

    By NebraskaJer
    Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.
  • Jun 10, 2021

    By Adam Corrigan
    Why can't I add my logo to my email signature? It just says "upload image" where the photo should be. It used to work and randomly stopped working. This is a professional email. I should be able to use this feature for my business which has a logo in it my signature. This has been requested by over 7k users that I know of on Microsoft User voice, but clearly they don't care about their paying customers. This is absurd and will force thousands to use a different email service.
  • Disjointed Functionality Jul 23, 2020

    By Phanoteus
    It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?
  • Jun 11, 2021

    By Dogan Can Ayik
    All of a sudden this app's size increased to over 2GB. I tried clearing cache but cache was only a few MB. User data is the thing that's using all that space. Is it fetching and loading emails from years and years ago I have no idea... Also I have the option 'block external images' on from the very start so not sure what is going on tbh. Originally I gave this app 5 stars but over the months it had multiple bugs such as this and the one where it doesn't fetch new emails after an update etc
  • Jun 10, 2021

    By Jessica
    Beware, you are using their (Outlook Bing) browser when you click on any links from your email. Even if you click "use default browser", they'd force the app to open. My phone literally said, "there's no app to open" when I clicked on a link from my email. And if you do have the specified app, they're still connected. They don't let you go. Another example, I thought I was on Target's app, but when I viewed "recent apps" the icon at the top was Outlook. Deceitful. Support never ever helped.
  • Jun 11, 2021

    By Craig Haley
    The spam filter for Hotmail is utterly laughable. I get at least a half a dozen email notifications every single day from spammers pretending to be Microsoft. I mean, how bad must they be at weeding out junk, if their AI can't even tell that an email didn't originate from their own company? I would also add that about 20% of expected email winds up being filtered to junk. You could say MS Outlook is doing an admirable job if it were still 2002, but for 2021 you'd be better off using Gmail.
  • Jun 11, 2021

    By Aaron Stovall
    If you want to be notified of email that goes into a subfolders under the inbox you are out of luck with this app. It only notifies on new email in the inbox, not subfolders. It is 2021 and we have been using RULES on the inbox for 20 years now you think Microsoft would have thought that maybe you want to get notified of new email if it goes into a subfolder.
  • Extremely basic, can’t organize mail Mar 3, 2020

    By ggianop
    This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy.
  • Jun 8, 2021

    By Chris Edwards
    Like the Teams app, this is a terrible mobile version of an already terrible desktop application. I have to open the app to get it to start sending any notifications. If I don't baby the app every few hours I might as well not have it installed, its that useful. When I do get an email it takes about a minute for the app to open at all. Bravo! My first review must have been deleted by the devs. How about you all make the app work the way it should instead of deleting your negative feedback?
  • The only thing worse than this app is their customer service Jan 4, 2019

    By Coppercosmo
    I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!
  • May 29, 2021

    By Jason Schubert
    It amazes me how a billion dollar multi-national company can make such a poor app. The Windows version is bad, but this is next to unusable. I get notifications of emails, but select them and just get an error, with no way of actually getting the message short of restarting the phone. Calender doesn't seem to sync at all. MS should be ashamed of themselves. Edit: Although hard to believe, this app is actually getting worse. I am moving on.

No reviews available

  • img Expert
    1. Do more with less! Outlook for mobile devices gives you full access to Microsoft's office tools on the go
    2. Compatible with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud
    3. Bring all the mobile apps you love under the Outlook umbrella: Facebook, Twitter, Instagram, Evernote, Trello, Slack, and more

    Reviewed by Kaylin on February 18, 2019

  • Great app, but isolated from iOS Oct 2, 2018

    By JPdarling9
    I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive. My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address. The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
  • Pretty Good Oct 8, 2020

    By Ezera Catt
    I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps!
  • I weep for everyone who has to use his on iOS. Sep 1, 2019

    By felicidades79
    This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.
  • Very simple email app Aug 8, 2020

    By nammai25
    I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.)
  • What was wrong w a chronological inbox? Jan 11, 2021

    By JackH959
    Hi - Ive recently noticed emails “missing” from my inbox, which is a result of an update, apparently. Rather than having multiple emails from the same sender visible, they are all condensed into one, despite “organization by thread” turned off. Unless I want to reply back to the latest email, finding a previous email can be a chore, as the emails “organized” within this thread that apparently isnt a “thread” arent always in chronological order. Sometimes newer emails are at the top, sometimes at the bottom, and clicking on the “...” is always required to scroll the conversation to figure out if im looking at the correct message. It’s a total waste of time and I cant see any reason why anyone would want to have to go through this effort to find 1 email, when the previous method involved just scrolling and opening it. I strongly dislike this “improvement” and wish I could revert to a previous version of this app.
  • So good in some areas and 1990 in others. Dec 11, 2017

    By NebraskaJer
    Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.
  • Almost 100 percent. Aug 12, 2020

    By Raym no2
    I keep reading that Outlook may still not play well with all the other apps available - and, to be honest, we should not expect that it should. There are just too many apps with too many formats and offerings to contend with. However, it seems like one or two niceties of the other major apps like “Fantastical” that would be very helpful. One example is the ability to set multiple a times for reminders before an event. It may sound trivial but it is not if you are planning for a birthday, vacation or other important event. Outlook is truly a great application for IOS and I would highly recommend it to all. You have to really use it to appreciate it. If I were just starting to use Ios it would be my first down load. It is truly a 5 star app - Thank you Microsoft! However, for me to start the laborious task of transferring all my data to Outlook for IOS, Outlook needs a couple of small enhancements to push it over the top.
  • Outlook Email May 31, 2021

    By MelanieAMeyer
    I just purchased a new iPhone 12 Pro Max and I’ve setup 3 email accounts through the Outlook iOS app with ease which is way more than I can say about the Mail app that came preinstalled on the iPhone! I was able to setup one email account through the preinstalled Mail app and that’s where it ended. After trying and trying, even after using the step by step instruction (hours I’ll never get back) to add multiple email accounts to the preinstalled IOS Mail app I finally gave up and downloaded the Outlook app. Not only is it stupid easy to add multiple email accounts, it took mere minutes to do so. I’m sticking with Outlook! If it takes that much time and effort to setup multiple email accounts through the preinstalled Mail app with a person who is more than capable of understanding the technology and process to do so says a lot about the app. I encourage everyone to install the Outlook app, you won’t be disappointed.
  • Better than Apple's native mail app Oct 10, 2018

    By Flexjordan
    I admit I was never impressed with the prior version of OWA. But this app is better than Apple's mail app. I like how the conversational threads lay out, the Focused conversations seem fairly intelligent in terms of dividing my email between important and non-important, and I love the ability to access attachments I have previously opened without having to find the original email that contained the attachment. Finally, this app seems to have magically saved my iPhone's battery life once I delinked my Exchange account from the iPhone default mail app. Only drawback is I couldn't figure out how to keep my contacts and delete my old Mail account entirely, so I had to re-connect my account in Settings in order to restore contacts and keep them sync'ed. Update 2 years later... this app just gets better and better. Thank you to the team involved for making the best mail app on the market.
  • Thank you... Sep 7, 2019

    By Laurence72
    This is the mail app I needed and wish I knew about it years ago. I have 4 email accounts and one is through ECPI. They use an exchange server, so guess what, yahoo mail can’t connect to it, Apple mail needs to have a password entered and a verification process is done, just to look at an email...for school. I don’t get it. Yesterday I downloaded this app and it’s already a life saver. It took a little bit for email to show up in my folders for yahoo, but I only had to verify yahoo one time when setting it up. I just finished customizing my settings and it’s even better. There’s a focused mail box thingy, I didn’t like it and it let me turn it off. I noticed you have to go through notifications and click each mail server you want notifications from, because your default is automatically selected. Oh, btw, I deleted yahoo and Apple mail apps and moved this one next to my hand receiver icon.
  • for school or work whatever it’s worth downloading Nov 3, 2020

    By What is Life!
    I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.
  • Jun 11, 2021

    By Richard Blundell
    Mostly great, with a couple of glitches. Generally a very easy and useful UI for managing emails. Calendar UI is a little awkward on a small phone screen (e.g., checking future dates for events). Not being able to quickly swipe more than two emails in a row to mark them as read has always annoyed me (still not fixed), and emails often appear and download when I open the app, implying that it has not been checking for them properly in the background.
  • So Much Better Than the Native iPhone Mail App Aug 7, 2020

    By markedwjohnson
    I had been meaning to try the Outlook app for iOS for a couple of years, moved to O365 and MS Intune necessitating my move to Outlook for iOS; fine by me. The learning curve has been minimal. I haven’t found a way to move between emails without going out to my inbox or other containing folder, but I haven’t had time to google that, either. I just wish there were up/down arrows within an email allowing me to move up/down a message within the parent folder. I like that it feels more professional in UI appearance than apps aimed at consumers in general; other than the one feature I complained about it lacking above. I haven’t tried this yet, but it appears that I can even set my OOO message, or update it, from the app! Now THAT’S a level of integration with our Exchange server that wasn’t even possible with any other mail app on the iPhone or iPad. That is awesome! I can’t wait to find out what other little nuggets it has that I haven’t discovered yet!
  • Great app, but ... May 7, 2020

    By ebassily
    When I delete or archive an email it takes me back to the list view rather than moving on to the next email. I should at least be given the choice of whether I like to move forward or go back to the list. Making contact pictures appear (as advertised in app pics) beside each email from them is a pain. I have been trying to make it happen for quite a bit now without success. I even copied many of my 6+k contacts to Outlook on my Mac to be on the Exchange server rather than on iCloud but it didn’t work either. I think the problem is that Outlook insists on keeping itself isolated from iOS apps and their SDKs. It doesn’t show contacts from iOS although it does show iCloud calendars. The app even doesn’t have a Contacts tab like its macOS counterpart. There is a Mail tab as well as Calendar and search tabs, but no Contacts. Even the Contacts section on the macOS app is far inferior to Apple’s stock Contacts app.
  • Great replacement for Mail, needs only one fix Jul 29, 2020

    By rebg23
    Overall I really like outlook and find it is equal to or better than Mail in virtually all respects. The reading function works amazingly well, and the overall layout and functionality is excellent. The one function I don’t like in Outlook and wish work like Mail is the undo function when I am filing and moving messages into folders. In Mail, if I move a message to the wrong folder, I can just shake the phone and and trigger the undo function to reverse the move, even several seconds later. But in Outlook, the undo is provided by a software button that appears for only a couple of seconds at the bottom of the screen. If I don’t click the button right away, the ability to undo has passed, and then I have to hope I can find the message in the wrong folder and manually re-locate it etc. Not a deal killer by any means, but if that were fixed, I would give it six stars.
  • Adequate Nov 2, 2018

    By Katy Burke
    Let me start by saying my extremely hectic life has gotten a lot more organized with this Outlook Account. The app itself can perform most of the basics that the web version can. A major improvement that they should work on is the calendar section of the application. On the web, when you make a new event you can categorize it, change its color, and other additional features that aid in quick location / identification of events documented. In the application, there is a limited amount of things you can do: you cannot change which calendar it’s saved on, cannot classify into categories, cannot change an events color, cannot view the schedule in any other color (this means that even if you have separate categories / colors on the desktop version, the application shows it all as one color), and etc. If they improved this feature, it would be almost as perfect as the desktop version of Outlook is!
  • Finding older messages. Jul 29, 2020

    By CHRIS71384
    I find that e-mails sent that hit my inbox,that I have replied to, are then only available in my sent folder. I don’t believe that should be the case. I think word search and recovery of past e-mails could be improved upon... Sometimes it takes too long to find certain e-mails. Ex: If someone e-mailed me at 1:15 3 weeks ago on a certain date, I can’t go back to that date and find the e-mail in my inbox if I replied to since then. Also, if I check my sent folder, it is difficult to find it sometimes through name search more often than not. Also, when I do find the e-mail, sometimes the whole thread is not there with attachments.. Lastly, I think copying and pasting PDFs from one e-mail into a new e-mail thread could be easier. In fact, having the ability to do that with multiple e-mails, all through Outlook in the phone or tablet would be ideal. Aside from that I enjoy it. Thanks
  • Almost Perfect Nov 2, 2019

    By egremi05
    Robust set of features of power users, like email scheduling, a smart focused inbox system, unified calendar management, etc. are indispensable for today’s business users. The app is clearly the best overall mail management app available, but is also clearly lacking in some key areas: • Search functionality is incredibly limited and notoriously unreliable • Push notifications typically arrive well in advance of the actual messages driving the alert • E-mail signatures cannot be customized with HTML, Rich Text, or logos • Opening attachments is virtually impossible and requires several “Try Again” reload attempts, with a (generously speaking) 20% success rate • Outlook seems to caches passwords but fails to update them across devices, meaning users of iPad and iPhone will frequently experience account lockouts upon password reset New feature suggestions with overwhelming support seems to be largely ignored by the developers or, at best, are prioritized lower than less useful functionality. All in all, this is a fantastic app for email management with Exchange, Office 365, and other Enterprise mail systems; but its serious lack of other meaningful features renders it suitable only for casual business correspondence. Without more comprehensive message formatting functionality, and until the loading of attachments is repaired, this app deserves only four stars.
  • Otherwise Excellent App can't Alphabetize Contacts... Nov 12, 2018

    By Portfolio Mgr
    Microsoft Outlook has quickly become one of my most frequently used iPad apps. For those familiar with any of the PC (or Mac) based versions of the program, the Outlook app will be highly intuitive. Microsoft releases regular updates that address reported issues and which make the app increasingly useful and navigable. My only real complaint has to do with an ongoing problem of late in the app's handling of email images. Often, placeholders are all that appear. I have looked into security settings and other possible causes for this and cannot resolve the situation. (Many other complaints from other users of the Outlook app about the glitch are documented online.) The problem does NOT impact the native Apple Mail app, which displays email images just fine when used instead. Only Outlook exhibits this image-related problem.
  • A few warts on a solid app Aug 25, 2020

    By NicksOtherName
    As others have noted, there is little meaningful interaction between iOS data stores (most notably Contacts) and Outlook. This balkanizatiom of data within the app needlessly adds extra steps (as when adding a contact from a received email). Calendar and email synchronization is solid, on the whole, but unlike the iOS Calendar, you can not choose which Google calendars shared with you are synced (it's all or nothing). Visually, it's a bit above par and the UI elements are intuitive, following brief adaptation. Presentation of attachments is better than in Mail. The options to override the default browser and navigation apps are very much appreciated. Search is not the best, but arguably a tiny bit better than desktop Outlook. Finally, there is the mail setting that drives me a little nuts: Reply All is the default when there was more than one recipient of the email you're replying to. No, just no. Reply to all is a huge time sink and makes every organization less efficient. I'm so anti-Reply All that I think you should have to take a four hour class and pass a test just to get the button turned on. Please, Microsoft, do us a solid and make reply the default. If my co-worker really is going inflict their opinions on the whole 38-person list, at least let it be intentional.
  • User friendliness and efficiency needs improvement Oct 13, 2019

    By ritzoni
    So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh
  • The App is Ok Aug 1, 2019

    By Bethdoodle
    The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know.
  • It kind of blows compared to the capability of using the site, or other email handlers. Aug 14, 2020

    By Netkid_100
    I’ve used Outlook since it was Hotmail originally. This app has the least of what you need, and tries too hard to be new with a weird (Focus) switch for your inbox. Meaning I miss all types of email that it doesn’t think I’m focused on. Plus, it has spam and phishing emails filtered into the Focus section. My main issue is that I can’t find any rule setting, or block option for repeated spam mail. I blocked everyday in my Apple email app, and didn’t see as many spam messages hit my inbox until I started using this app to check the addressee and mark the message junk. Since there’s no menu, submenu, or tap/hold option to do so either. I don’t know who made this app, but it’s missing most of what makes Outlook efficient, and Outlook is getting terrible at filtering out spam/phishing/general junk emails in the last year. Might need to make the full jump to Gmail, even as a Microsoft supporter.
  • The Basics Feb 22, 2021

    By Datvivar
    So the app itself is straightforward - it connects easily to your email - you swipe left, delete something. You can click and look at your calendar. You click an email - it is read. It gives you notifications about the number of new emails. All in all, it is great in the most basic aspects. Like, if I want to visually wait for an email to come in to respond, I can leave this up on my tablet while I work on other stuff on my main computer. It is a second screen. 10/10. Where this falls short is when you want to do something more than monitor your email. Want to search for an email? Cannot really do that by categories or anything. Trying to find a sent email? Prepare for a chore to try to remember if that is even possible... is it worth looking on the internet to try to figure out how to navigate this thing? Or will I just use my actual computer/email? So there you have it. Great for the basics, but not for much else.
  • Average and not as good as Apple native Apps Dec 14, 2020

    By docole01
    I like the integration. Takes some getting used to for Focussed v Other emails, BUT it fails because all day appointments are treated like meetings and it won’t allow you to change the dates from the app. If the dates were right that wouldn’t be an issue but they are not synching from the desktop properly. They come across a day early, so I’m left scratching my head why Thanksgiving would be on a Wednesday. This is the second time I’ve tried to use Outlook for iOS. While it works great on my Mac, it just does not measure up on my iPhone or on my iPad. It is slower than Apples built Ins and takes too much tweaking to set up. I’ve used it for over a month and I’m taking it off all iOS devices because of the slowness. I want to see my calendar and emails instantaneously when I open their hosting apps and this app fails that miserably. It’s got good features but for me this slowness is too much to endure. I’m leaving my earlier rating at 3 stars. App is average.
  • Some issues May 5, 2020

    By bb1769
    I’ve been using Outlook as an alternative to the built in iOS mail app due to recent vulnerabilities discovered in the latter. Generally it’s ok, but I find some things less usable: 1) longer emails display a “Read More” button after scrolling part of the message. This is completely useless and requires unnecessary clicks. There’s no reason not to simply scroll the entire message. 2) after deleting a message, the app returns to the message list. There should be an option to read the next message, again to avoid extra clicks to read your emails. 3) no indication when the app checks for new messages, and doesn’t show last-update time. I’m used to iOS app clearly indicating this, so similar function would help here. 4) delete button in upper right when reading message: this is a personal issue, in that when holding my iPhone XR with my left hand, I cannot easily reach the delete button.
  • Email cascade Nov 19, 2020

    By Mhopkinspfe
    One issue with Outlook is the embedding of emails. If I get an email and others are included, their response is what shows up as the original email. I can’t scroll down the list of email and find the original sender because it is now listed as being from whoever responded. Also, if you forward the original email, and then try to respond to the original email, that option isn’t available. I find this very frustrating and using the search option is not that helpful. One other thing...when starting an email, the way it starts is confusing...you type in (if new) or select an email...then you have to figure out what to tap to start the email...if you hit the > then it wants to send and you haven’t even written anything! But, you are saved because there is nothing in the subject box so you can select “continue editing” and get to the actual email.
  • Horrible Apr 2, 2018

    By NathanLee831
    Left 3 stars so you could would be able to actually see my review. Horrible app, doesn’t crash but doesn’t do anything you need to do in a timely matter. Everything is scattered like it’s a beta app or something. Tried the new outlook on my computer as well and everything is just confusing now. No wonder I stayed with Gmail. Will be switching my accounts over and deleting all these Microsoft attached things. Lost a customer and I’ll be sure to tell my friends and family to stay away if they don’t want CONSTANT UPDATE REMINDERS AND CONSTANT BIRTHDAY REMINDERS THAT WONT SAVE SETTINGS!! I’ve tried turning off birthday notifications and EVERY DAY at 12 o clock noon sharp I get stupid reminder dings and emails about birthdays when I TURN THEM OFF EVERY DAY. Forced me to download this app just to do that and it still won’t work. Sad to say I’ll be switching this from my main business account to junk. Sorry Microsoft lost yourself a few customers.
  • Technical difficulties Apr 14, 2021

    By 💫Spiritual guide✨
    I’ve had outlook for almost a year now, as a student i need to check my email daily for school updates or emails from my teachers. One day outlook just stopped working completely it was like that for a month and since that was the only way my teachers could send a zoom link for me to attend school well.. i couldn’t attend school for a month i was on vacation and there was no way i could just drive to school i decided to give it an update and it didn’t work then i cleared all of my data and that finally worked. I have no idea why outlook gave up on me like that i now am failing three classes because of missing assignments honestly my teachers don’t care if we don’t attend class they just want us to get our work done and guess what? they send all our work through the app! All i’m trying to say is try to give the app an update every now and then please otherwise this app is okay.
  • Want an email app not a text app Sep 29, 2017

    By Phillmg
    I use the Outlook app just for work email. Don’t like the layout of the reply section which defaults to “reply all” and looks like a text box. When I reply to an email, I need to decide up-front whether I need to reply to all, or just the sender, fwd, or add someone else in, etc. This is possible but requires too many steps. There should be a drop down with a selection of how you want to reply without having to reply to all initially and then have to change it later. Also, the text box look is unnecessary for a professional email app. I work in a professional office setting where emails are key to doing business. I need to be able to see the full email I’m replying too and don’t need some new “hip” feature of it looking like a text box. If some people want that, fine, then at least give layout options for those of us who want the usual MS Office Outlook functionality
  • Disjointed Functionality Jul 23, 2020

    By Phanoteus
    It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?
  • Jun 11, 2021

    By Craig Haley
    The spam filter for Hotmail is utterly laughable. I get at least a half a dozen email notifications every single day from spammers pretending to be Microsoft. I mean, how bad must they be at weeding out junk, if their AI can't even tell that an email didn't originate from their own company? I would also add that about 20% of expected email winds up being filtered to junk. You could say MS Outlook is doing an admirable job if it were still 2002, but for 2021 you'd be better off using Gmail.
  • Extremely basic, can’t organize mail Mar 3, 2020

    By ggianop
    This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy.
  • Only one month of storage? Seriously? Jul 26, 2020

    By Jeff DeWitte
    I don't know about the rest of you but I use this app on my iPhone for business. It has a very limited amount of storage space and I received quite a few emails. I'm only able to access emails dating back one month. No help from tech-support and I see that many others have suggested an improvement to the developers. No response. Typical Microsoft behavior. They will always think they're better and smarter than anybody else. Part of the problem is that they don't listen. That arrogance and lack of adaptation to changing behavior is what is making their company fade. The only way to access these older emails is to use the web-based browser on my desktop. This is an absolutely ridiculous alternative just simply having an app that would allow you to use local storage on your device to archive and back up your emails for easier access on the go. I'm not sure why they have such limited storage. I have tons of free storage using my yahoo email dating back to the late 90s! Absolute crap. If you can avoid this ridiculousness please find another email client to serve your business needs. And Microsoft - I hope you burn in hell.
  • Frustrating App Aug 18, 2020

    By rjsarles
    This has to be one of the most irritating email apps I have ever used. It does remedy some of my issues with iOS email, but several things drive me crazy. I get several longer emails a day, newsletters and such, and as I am scrolling down the email it just stops with a “read more” button. It then opens the email again and returns you all the way to the top. So then I have to scroll all the way back to where it left off. If you need to switch apps for a second and return to finish the email you are reading? You guessed it. It returns you all the way back to the top and you have to scroll all the way back down. Accidentally close the window?Right again! Scroll all the way to the bottom, press the “read more” button which returns you to the top, then scroll all the way back down where you left off. There SO MANY ways they could easily remedy this but a simple one would be to have a button at the top of the email to open it in its own window. I have other issues, like not being able to create subfolders to the inbox without doing it on a laptop, but that’s enough complaining for one review.
  • No drag and drop? Jul 3, 2020

    By Dvlrbbt
    Maybe I’m missing something here, but as far as I can tell Outlook does not allow dragging and dropping of files with either the Files app or Google Drive in split-view. The focus/other view is not well implemented, and often made seeing email harder rather than easier (although not being able to see an email is I guess a form of dealing with your inbox overload). There is an email filing integration with another web app I use that is available on the desktop version that is awesome, but unfortunately it appears that integration isn’t available on the ipad and ios versions (not Microsoft’s fault, it’s a third party integration, but really disappointing nonetheless). In the absence of a unique feature (i.e. some integration only available with Outlook) the other third party mail apps such as Spark or just the stock Apple mail app seem like much better choices for ipad and ios. I’m not sure why this app gets the overwhelmingly positive reviews both here and by tech reviewers online as it doesn’t really seem to be anything special and appears to be missing some core ipad and ios features, although again maybe i’m just missing something.
  • Terrible for GSuite Accounts Jan 14, 2019

    By kw.squid
    I’ve been a dedicated user of this app for several years and have been pretty satisfied, until recently. I started a business, got a gsuite account for it, and when I started sending mail from iOS Outlook, all of the mail from the gsuite accounts would be routed to spam by my customers email providers. At first, I thought it must be my new email address...then I tried sending mail directly from gmail on safari. No problem - no emails routed to spam. Then I downloaded Edison mail (thinking maybe it’s a third party app thing?!) and sent an email. Again, no problem - no emails routed to spam. I tried iOS outlook again...and my email got sent to spam. I reported it to the customer service team, and they brushed it off saying it wasn’t their problem. I beg to differ if the emails I send from your app get flagged as spam by recipients and yet the exact same email sent by a different app isn’t flagged by spam...I think that is your problem! And to top it off, to tell me that they won’t do anything about it, is doubly annoying. I’m removing outlook from my phone and recommend anyone with business gsuite accounts to stear clear!
  • May 31, 2021

    By Bernie Zuniga
    Sometimes the app receives emails instantaneously, sometimes it takes a few days. Honestly wish it was much more consistent, but not in my experience. Also, when trying to load my mailbox directly from the app, sometimes only my most recently opened email is displayed and takes forever for the next few emails to appear. The search function is pretty busted as well. As much as I want to keep using the app, I just can't.
  • FIX CALENDAR REMINDERS Dec 11, 2018

    By Brosef87
    i'm not giving this app more than 1 star until you guys fix Calendar reminders that were created on the desktop version of outlook but somehow are not able to sync on to this mobile version. Thats a crucial part of a calendar app, is it not? UPDATE: calendar issue fixed but this app is still completely useless if I can't log in with One Touch. I have to completely reboot my phone each time it starts throwing an error. This is an enterprise app how are you guys allowing this to happen. Still one star because I can't even enter the darn app. ONE-YEAR LATER UPDATE: this app still is unfortunately unreliable. For most professionals, calendar appointments are extremely important in their day-to-day business schedule. There are NOT ENOUGH notification capabilities through this app to remind people of upcoming appointments. My other calendar app, Calendars by Readdle, that I use for my personal life, I can set multiple reminders at 1 day, 30 minutes, 15 minutes, and 5 minutes before an important appointment so I can feel confident that I NOT MISS that crucial meeting. Unfortunately that type of functionality is missing with Outlook.
  • Apple Watch App is a Fail Dec 14, 2018

    By projekZER0
    The Outlook iOS app gets 4.5 stars in my opinion. I actually think I like it better than Apple’s mail and calendar apps. It does everything those apps do with a slicker UI and a little more fidelity. It loses half a star because it is not quite as simple to setup and required my to create an iCloud email to sync my iCloud calendar. Where is fails miserably is the Apple Watch app. Basically, the calendar function doesn’t work at all. It always says I have no events when I have a packed calendar pretty much every day. Randomly an event will show up, but then it’s gone the next minute. It never shows events on the complication on the home screen. Also, the number icon to show how many new or unread emails changes between a number and zero every few minutes even though nothing in my inbox has changed. There is some kind of sync issue between the IOS app and the Apple Watch App. I’ve tried everything to remedy it. My Apple Watch is how I most frequently access my calendar. So regardless of how good the Outlook app is, as a package it cannot replace Apple’s apps until they can fix the Apple Watch app.
  • Jun 10, 2021

    By Adam Corrigan
    Why can't I add my logo to my email signature? It just says "upload image" where the photo should be. It used to work and randomly stopped working. This is a professional email. I should be able to use this feature for my business which has a logo in it my signature. This has been requested by over 7k users that I know of on Microsoft User voice, but clearly they don't care about their paying customers. This is absurd and will force thousands to use a different email service.
  • Jun 11, 2021

    By Dogan Can Ayik
    All of a sudden this app's size increased to over 2GB. I tried clearing cache but cache was only a few MB. User data is the thing that's using all that space. Is it fetching and loading emails from years and years ago I have no idea... Also I have the option 'block external images' on from the very start so not sure what is going on tbh. Originally I gave this app 5 stars but over the months it had multiple bugs such as this and the one where it doesn't fetch new emails after an update etc
  • Jun 10, 2021

    By Jessica
    Beware, you are using their (Outlook Bing) browser when you click on any links from your email. Even if you click "use default browser", they'd force the app to open. My phone literally said, "there's no app to open" when I clicked on a link from my email. And if you do have the specified app, they're still connected. They don't let you go. Another example, I thought I was on Target's app, but when I viewed "recent apps" the icon at the top was Outlook. Deceitful. Support never ever helped.
  • Jun 11, 2021

    By Aaron Stovall
    If you want to be notified of email that goes into a subfolders under the inbox you are out of luck with this app. It only notifies on new email in the inbox, not subfolders. It is 2021 and we have been using RULES on the inbox for 20 years now you think Microsoft would have thought that maybe you want to get notified of new email if it goes into a subfolder.
  • Jun 8, 2021

    By Chris Edwards
    Like the Teams app, this is a terrible mobile version of an already terrible desktop application. I have to open the app to get it to start sending any notifications. If I don't baby the app every few hours I might as well not have it installed, its that useful. When I do get an email it takes about a minute for the app to open at all. Bravo! My first review must have been deleted by the devs. How about you all make the app work the way it should instead of deleting your negative feedback?
  • The only thing worse than this app is their customer service Jan 4, 2019

    By Coppercosmo
    I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!
  • May 29, 2021

    By Jason Schubert
    It amazes me how a billion dollar multi-national company can make such a poor app. The Windows version is bad, but this is next to unusable. I get notifications of emails, but select them and just get an error, with no way of actually getting the message short of restarting the phone. Calender doesn't seem to sync at all. MS should be ashamed of themselves. Edit: Although hard to believe, this app is actually getting worse. I am moving on.
  • God Forbid You Have to Rest Your Password Aug 7, 2019

    By Thanatos XIII
    I was notified today that my account was disabled for “suspicious activity.” No explanation of that activity - just directions to reset my password. Tried resetting using the request form which asked for a previous password, the email address of my previous sent email and the subject line of the previous sent email, etc. Now, if I could remember my password, I wouldn’t be trying to reset it! Anywho, send the form to wherever it goes after answering the questions to the best of my ability only to be sent something saying they couldn’t verify it was really me!!! Finally got on a chat with support and was basically told “for security purposes” staff can not enable an account. When I asked how they can disable an account with no explanation and without being able to enable it, I was told to create another account... 🤬. Now I can’t correspond with my attorney via email or send anything from this account. It’s 10 levels of frustrating and has convinced me to stop using this service and to make sure everyone I talk to knows how stupid this “recovery” system is and that your account can end up disabled with no explanation or viable means to reset your password. Just a hard lesson in frustration and a waste of time.
  • Jun 9, 2021

    By missTLand
    No offense but this sucks! I use to enjoy getting emails and what not but now I am missing important emails because it doesn't show up. It also doesn't allow me to sign back in and gives me stupid excuses to why it's happening. I am going to try another email source until outlook get its act together because their website messing up too. It's fustrating me and they aren't doing much to fix it.
  • Poor Features Compared To Others Jan 11, 2019

    By S_C_U_B_A_Steve
    Let me first say I do like Outlook on a web platform and on Microsoft’s system - however, we changed over to IPad and IOS because of the Windows phone discontinuation. This APP has been a bugger since I set it up. I have reloaded it 2 or 3 times in the last couple of months because it fails to send- despite correct settings through our broadband supplier. Now, I can receive mail but will not send even though it worked fine for about 2 weeks - no settings changes. Besides that, the app has a very basic signature line and hardly customizable, no mail read receipts. This would be handy because I have many emails that show in the “Sent” folder that didn’t go anywhere. I understand we use this as an interface, but I shouldn’t get a banner showing a new email and have to wait 5-10 minutes for it to actually show up in the inbox. Support is via ticket not live and I have waited 20+ hours at times to get a response. Personal email is one thing, but for a business.. can’t have it. There are other things however I believe i have typed enough. Version 3.5 at the moment. Again, I enjoy outlook on a Microsoft system or as used via web - but this app and it’s updates/features for IOS are lacking.

What’s Groovy

What’s Subpar

Want more reviews? Sign up for free to get all-access!

As well as curated coupons daily to your inbox. Save up to 90% on Apps & Games.

We will never share or sell your data with third parties. You can opt out anytime.

Loading...