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Microsoft Outlook: Organize Your Email & Calendar
ProductivityMicrosoft Corporation
Microsoft Outlook is your personal organizer for your emails, calendar & files.
Microsoft Outlook is your personal organizer for your emails, calendar & files.
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Microsoft Outlook is your personal organizer for your emails, calendar & files.
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About Microsoft Outlook: Organize Your Email & Calendar
Google Play
Easily organize with email, calendar, and files in one app with Microsoft Outlook. With intelligent email, calendar reminders and contacts, Outlook for Android lets you do more from one powerful inbox. Connect. Organize. Get things done.
Email friends, family and colleagues from multiple accounts on one app and see what matters most first with the Focused Inbox that keeps the important messages on top. Switch between your emails and calendar to schedule your next meeting or share your availability with anyone with just a few taps. Email a document from your Files list or a photo from your Gallery and attach it easily.
Microsoft Outlook provides seamless inbox management that enables you to stay connected on the go. Outlook includes Office, Word, Excel, PowerPoint and OneDrive integrations to help you manage and send files and connects with Teams, Zoom and other video calling providers without hassle.
Customize email and calendars so you can stay on top of your busy day. Listen to what’s new in your inbox, organize schedules and more. Find what you need with Search- it’s only a tap away or you can use your voice and ask for what you need with language you use every day.
Outlook for Android works with Microsoft Exchange, Microsoft 365, Outlook.com, Gmail and Yahoo Mail.
MICROSOFT OUTLOOK FEATURES:
One Place – Email, Calendar, Contacts & Files
• Email, calendar, contacts and files are all together in one place.
• Calendar and file access right from your inbox.
• Connected experiences with Office, Word, Excel, PowerPoint and OneNote.
• Microsoft Office documents are accessible from Outlook, stored locally, or on OneDrive or other cloud storage.
• Create and join your online video calls and meetings with Teams, Zoom, BlueJeans and Webex.
Organized – Email & Day Planner Management
• Outlook helps you stay on top of your day with customized calendar and email capabilities.
• Know what’s Up Next in your day from your calendar with a glance at your inbox.
• Email inbox management displays your most important messages first and enables swipe gestures and smart filters.
• Use as an organizer & share calendars to easily coordinate schedules.
• RSVP to invitations from your inbox and send a personalized comment too.
• Add schedules from Facebook or of your favorite sports & TV shows through Bing calendars.
Intelligent – Calendar & Inbox Organizer
• Outlook provides helpful ways for you to stay focused.
• Use your voice to find people, contacts, emails, events and attachments with Search.
• Use suggested replies instead of typing out your message responses to get things done faster.
• Email manager highlights actions for you through @mentions.
• Calendar automatically updates with travel and delivery information.
• Focused Inbox keeps important emails and conversations front and center.
• Email organizer groups same subject emails and conversations for easier tracking.
• Listen to your emails with Play My Emails in English and catch up hands-free to get time back in your day.
Secure – Safe Email Management & Spam Protection
• Microsoft Outlook protects your information with security you can trust.
• Simple, secure sign-on to authenticate and protect your identity.
• Email management with built-in protection against viruses and spam.
• Advanced protection to keep your messages safe from phishing attacks and other online threats.
• Microsoft security and privacy keeps your email, calendar, contacts and files safe.
Get management for contacts, email, work schedule, files and more with Microsoft Outlook today.
https://www.microsoft.com/microsoft-365/outlook/contract-summary
Email friends, family and colleagues from multiple accounts on one app and see what matters most first with the Focused Inbox that keeps the important messages on top. Switch between your emails and calendar to schedule your next meeting or share your availability with anyone with just a few taps. Email a document from your Files list or a photo from your Gallery and attach it easily.
Microsoft Outlook provides seamless inbox management that enables you to stay connected on the go. Outlook includes Office, Word, Excel, PowerPoint and OneDrive integrations to help you manage and send files and connects with Teams, Zoom and other video calling providers without hassle.
Customize email and calendars so you can stay on top of your busy day. Listen to what’s new in your inbox, organize schedules and more. Find what you need with Search- it’s only a tap away or you can use your voice and ask for what you need with language you use every day.
Outlook for Android works with Microsoft Exchange, Microsoft 365, Outlook.com, Gmail and Yahoo Mail.
MICROSOFT OUTLOOK FEATURES:
One Place – Email, Calendar, Contacts & Files
• Email, calendar, contacts and files are all together in one place.
• Calendar and file access right from your inbox.
• Connected experiences with Office, Word, Excel, PowerPoint and OneNote.
• Microsoft Office documents are accessible from Outlook, stored locally, or on OneDrive or other cloud storage.
• Create and join your online video calls and meetings with Teams, Zoom, BlueJeans and Webex.
Organized – Email & Day Planner Management
• Outlook helps you stay on top of your day with customized calendar and email capabilities.
• Know what’s Up Next in your day from your calendar with a glance at your inbox.
• Email inbox management displays your most important messages first and enables swipe gestures and smart filters.
• Use as an organizer & share calendars to easily coordinate schedules.
• RSVP to invitations from your inbox and send a personalized comment too.
• Add schedules from Facebook or of your favorite sports & TV shows through Bing calendars.
Intelligent – Calendar & Inbox Organizer
• Outlook provides helpful ways for you to stay focused.
• Use your voice to find people, contacts, emails, events and attachments with Search.
• Use suggested replies instead of typing out your message responses to get things done faster.
• Email manager highlights actions for you through @mentions.
• Calendar automatically updates with travel and delivery information.
• Focused Inbox keeps important emails and conversations front and center.
• Email organizer groups same subject emails and conversations for easier tracking.
• Listen to your emails with Play My Emails in English and catch up hands-free to get time back in your day.
Secure – Safe Email Management & Spam Protection
• Microsoft Outlook protects your information with security you can trust.
• Simple, secure sign-on to authenticate and protect your identity.
• Email management with built-in protection against viruses and spam.
• Advanced protection to keep your messages safe from phishing attacks and other online threats.
• Microsoft security and privacy keeps your email, calendar, contacts and files safe.
Get management for contacts, email, work schedule, files and more with Microsoft Outlook today.
https://www.microsoft.com/microsoft-365/outlook/contract-summary
App Store
Outlook lets you bring all your email accounts and calendars in one convenient spot. Whether it's staying on top of your inbox or scheduling the next big thing, we make it easy to be your most productive, organized, and connected self.
Here's what you'll love about Outlook for iOS:
- Focus on the right things with our smart inbox - we help you sort between messages you need to act on straight away and everything else.
- Swipe to quickly schedule, delete and archive messages.
- Share your meeting availability with just a tap and easily find times to meet with others.
- Find everything you're looking for with our new search experience, including files, contacts, and your upcoming trips.
- View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone.
- Bring all the apps you love in Outlook, including Facebook, Evernote, Trello, and more.
- Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email.
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Outlook for iOS works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud.
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To make an in-app purchase of a Microsoft 365 Family or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.com or Hotmail.com account. Subscriptions begin at $6.99 a month in the US, and can vary by region. With a Microsoft 365 subscription, you get 1TB of storage for each user, access to all features in Word, Excel, and PowerPoint on iPad, iPhone, and iPod touch, and you can install Word, Excel, PowerPoint, Outlook and OneNote on PCs or Macs.
Microsoft 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication, where applicable.
Privacy and Cookies: https://go.microsoft.com/fwlink/?LinkId=521839
Terms of Use: http://go.microsoft.com/fwlink/?LinkID=530144
Contract Summary: https://www.microsoft.com/microsoft-365/outlook/contract-summary
Here's what you'll love about Outlook for iOS:
- Focus on the right things with our smart inbox - we help you sort between messages you need to act on straight away and everything else.
- Swipe to quickly schedule, delete and archive messages.
- Share your meeting availability with just a tap and easily find times to meet with others.
- Find everything you're looking for with our new search experience, including files, contacts, and your upcoming trips.
- View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone.
- Bring all the apps you love in Outlook, including Facebook, Evernote, Trello, and more.
- Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email.
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Outlook for iOS works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud.
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To make an in-app purchase of a Microsoft 365 Family or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.com or Hotmail.com account. Subscriptions begin at $6.99 a month in the US, and can vary by region. With a Microsoft 365 subscription, you get 1TB of storage for each user, access to all features in Word, Excel, and PowerPoint on iPad, iPhone, and iPod touch, and you can install Word, Excel, PowerPoint, Outlook and OneNote on PCs or Macs.
Microsoft 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication, where applicable.
Privacy and Cookies: https://go.microsoft.com/fwlink/?LinkId=521839
Terms of Use: http://go.microsoft.com/fwlink/?LinkID=530144
Contract Summary: https://www.microsoft.com/microsoft-365/outlook/contract-summary
Write a Review
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for school or work whatever it’s worth downloading
Nov 3, 2020 I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.more -
Jan 12, 2021 Update 1/21 This app is broken on Android 10. I am on a OnePlus 7t and this app just doesn't work. The last message I received from this app is December. I just got an email about a job and had to run out the door. So I'm looking at my phone there is no email. There hasn't been ema received in the app since New year's Eve!!!! How hard is it for email app to actually pull in email. So if I'm out in the field away from our computers I would have missed so many emails this is ridiculous.more -
Pretty Good
Oct 8, 2020 I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps!more -
I weep for everyone who has to use his on iOS.
Sep 1, 2019 This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.more -
So good in some areas and 1990 in others.
Dec 11, 2017 Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.more
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Jan 15, 2021 Terrible. Slow app, drains battery. Gives email notifications but does not show any new emails until either several minutes after notification or until you've first looked at the calendar. Often saves a draft rather then send your email. Or sometimes both. Calendar is very confusing. Difficult to schedule new meetings. This app need UX improvements. Gmail app is much much better but can unfortunately no longer authenticate with Office 365.more -
Disjointed Functionality
Jul 23, 2020 It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?more -
Jan 12, 2021 Useless app! Nobody uses Outlook anyway, and in order to sign in you need to set up Authenticator -- which I tried to do, but I am prompted to enter a Hotmail code, which I can't get because Authenticator isn't set up... And around and around we go! What do they think this is, a bank? I would give it ZERO stars if I could!more -
Jan 15, 2021 the app shuts down every time you open it, very frustrating! Well, a year later and still having problems, the preview hides my emails evidently on the server because they're not on my phone anywhere and I can't get to them or find them! Think its time to find something else for my mail, I have used them since I signed up when it was hotmail but I must move on.more -
Jan 7, 2021 It used to work just fine, but very occasionally, the app decides to not work anymore. For example, since a few days the app doesn't update my account anymore. Figuring it was probably something with the update, I logged out. Now I cannot get into my mail anymore because the password screen doesn't pop up anymore. In short: fun when it works, but it doesn't occasionally EDIT: after a week or two it worked again. I've had some fun with it, but since yesterday the all broke down again...more
- Do more with less! Outlook for mobile devices gives you full access to Microsoft's office tools on the go
- Compatible with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud
- Bring all the mobile apps you love under the Outlook umbrella: Facebook, Twitter, Instagram, Evernote, Trello, Slack, and more
Reviewed by Kaylin on February 18, 2019
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Pretty Good
Oct 8, 2020 I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps!more -
I weep for everyone who has to use his on iOS.
Sep 1, 2019 This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.more -
So good in some areas and 1990 in others.
Dec 11, 2017 Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.more -
Jan 2, 2021 .:edit 1/2/2021:. I'm so sorry. I'm dumb. I had no idea you can swipe on the app to see other folders. I forgot that was a thing. My apologies!! I changed the rating!! Annoys me that I can't check my spam folder. Some of my favorite websites are sent their. So I periodically would check on my laptop. I can't with the app. I don't like that.more -
Jan 15, 2021 Outlook on the tablet is what I like to use on my desktop. The format is what I like the most. I was able to install all my accounts recently, something I couldn't do before. My Office 365 account would not install because of security issues. Now it can be intalled with safety. Thanksmore
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for school or work whatever it’s worth downloading
Nov 3, 2020 I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.more -
Dec 20, 2020 Latest versions stable on my samsung. What I really hate is the amount of storage space, increasing permanently and significantly with every update. 672 Mb at the moment. That's just OMG! Just overhaul the app. Switch to extensions that can be added. If data storage continues increasing as in the past, I will just uninstall, rather than buying a new mobile after a year. That counts for a handful of other apps as well, just by the way.more -
Jan 13, 2021 In the "about this app"; could you trim it down a bit. It is a bit repetitive; though it has useful info. I previously used it on a Win phone. Not 100% sure about how to get the best out of it, still learning. The predictive text on Android is better than it was on Win 10 phones. I'd like a 7 day week view; and the option for longer than 1 week advance notice for reminders in the calendar.more -
Jan 1, 2021 Update: issue below hasn't been fully fixed. Also, when you move emails to the junk folder, they don't get marked as junk so any more emails from the same source will still be received. It works with a huge annoying exception. When I get a notification about an email and load it from the notification bar, it often says "error loading message" and I have to leave the message and then press it again for it to actually load. No idea why this happens but it's enough for me to give it 3 stars.more -
Jan 8, 2021 Great app...I use it to manage all my mail addresses. I also love the sports function in calendar. I can sync fixtures for all the teams I'm interested in. However, results don't sync to the latest. Still excellent though. I also feel the widgets could use some transparency to keep up with the theme of other widgets on my home screen.more
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Jan 12, 2021 Update 1/21 This app is broken on Android 10. I am on a OnePlus 7t and this app just doesn't work. The last message I received from this app is December. I just got an email about a job and had to run out the door. So I'm looking at my phone there is no email. There hasn't been ema received in the app since New year's Eve!!!! How hard is it for email app to actually pull in email. So if I'm out in the field away from our computers I would have missed so many emails this is ridiculous.more -
User friendliness and efficiency needs improvement
Oct 13, 2019 So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ughmore -
The App is Ok
Aug 1, 2019 The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know.more -
Jan 7, 2021 When you start a new email, it starts in the body of the message and not at the "to" field in order to enter a recipient first. Another issue I don't like is it automatically inserts a picture in the body instead of being an attached file. This makes additional steps for the recipient to jump through if they need to save the picture to computer. I use Outlook on my computer and it starts in the TO field and allows easy attachments of all file types. I hope this will be changed for the phone/tablet devices to make it more uniform to the full version of Outlook.more -
It kind of blows compared to the capability of using the site, or other email handlers.
Aug 14, 2020 I’ve used Outlook since it was Hotmail originally. This app has the least of what you need, and tries too hard to be new with a weird (Focus) switch for your inbox. Meaning I miss all types of email that it doesn’t think I’m focused on. Plus, it has spam and phishing emails filtered into the Focus section. My main issue is that I can’t find any rule setting, or block option for repeated spam mail. I blocked everyday in my Apple email app, and didn’t see as many spam messages hit my inbox until I started using this app to check the addressee and mark the message junk. Since there’s no menu, submenu, or tap/hold option to do so either. I don’t know who made this app, but it’s missing most of what makes Outlook efficient, and Outlook is getting terrible at filtering out spam/phishing/general junk emails in the last year. Might need to make the full jump to Gmail, even as a Microsoft supporter.more
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Jan 15, 2021 Terrible. Slow app, drains battery. Gives email notifications but does not show any new emails until either several minutes after notification or until you've first looked at the calendar. Often saves a draft rather then send your email. Or sometimes both. Calendar is very confusing. Difficult to schedule new meetings. This app need UX improvements. Gmail app is much much better but can unfortunately no longer authenticate with Office 365.more -
Disjointed Functionality
Jul 23, 2020 It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?more -
Jan 7, 2021 It used to work just fine, but very occasionally, the app decides to not work anymore. For example, since a few days the app doesn't update my account anymore. Figuring it was probably something with the update, I logged out. Now I cannot get into my mail anymore because the password screen doesn't pop up anymore. In short: fun when it works, but it doesn't occasionally EDIT: after a week or two it worked again. I've had some fun with it, but since yesterday the all broke down again...more -
Jan 12, 2021 The layout and using the app is fine. The issue is the app doesn't sync well at all. I'll get a notification for a new email and I can't open it because my inbox is stilling only showing the previous day. There's no button to refresh or sync, so I'm left to drag and release the inbox in an attempt to refresh over and over for minutes on end, either until it works or I give up just before I throw my phone across the room.more -
Extremely basic, can’t organize mail
Mar 3, 2020 This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy.more
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Jan 12, 2021 Useless app! Nobody uses Outlook anyway, and in order to sign in you need to set up Authenticator -- which I tried to do, but I am prompted to enter a Hotmail code, which I can't get because Authenticator isn't set up... And around and around we go! What do they think this is, a bank? I would give it ZERO stars if I could!more -
Jan 15, 2021 the app shuts down every time you open it, very frustrating! Well, a year later and still having problems, the preview hides my emails evidently on the server because they're not on my phone anywhere and I can't get to them or find them! Think its time to find something else for my mail, I have used them since I signed up when it was hotmail but I must move on.more -
Jan 15, 2021 They need to stop the updates. More problems with each one. Every 2 days it says it's updating mail and calendar and 1 of my mail accounts stops working until I delete it then re ad it. I thought it couldn't get worse. It has. The latest update makes it impossible to do anything. Done with it.more -
Jan 16, 2021 I love Microsoft but this app is literally unusable. My emails never load, even after resetting the accounts and reinstalling the app multiple times. I have resorted to using an Outlook mobile shortcut instead of this app, but that only gives me access to one of my accounts. Very disappointed by this app and hope they somehow address the sync issues in the future.more -
The only thing worse than this app is their customer service
Jan 4, 2019 I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!more
What’s Groovy
I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive.
My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address.
The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
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What’s Subpar
I have loved this app, however I started having problems a few months ago. The app wasn't syncing with my account even though the password was correct. I changed the password, deleted and reinstalled the app, and now it says "1 account detected" and forces me to login using my account BUT with the saved, old password. When I try to login with a "new account" it automatically says there's an error. I am very disappointed.
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Filter Reviews
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for school or work whatever it’s worth downloading
I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook. -
Update 1/21 This app is broken on Android 10. I am on a OnePlus 7t and this app just doesn't work. The last message I received from this app is December. I just got an email about a job and had to run out the door. So I'm looking at my phone there is no email. There hasn't been ema received in the app since New year's Eve!!!! How hard is it for email app to actually pull in email. So if I'm out in the field away from our computers I would have missed so many emails this is ridiculous.
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Pretty Good
I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps! -
I weep for everyone who has to use his on iOS.
This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job. -
So good in some areas and 1990 in others.
Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks. -
User friendliness and efficiency needs improvement
So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh -
.:edit 1/2/2021:. I'm so sorry. I'm dumb. I had no idea you can swipe on the app to see other folders. I forgot that was a thing. My apologies!! I changed the rating!! Annoys me that I can't check my spam folder. Some of my favorite websites are sent their. So I periodically would check on my laptop. I can't with the app. I don't like that.
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Latest versions stable on my samsung. What I really hate is the amount of storage space, increasing permanently and significantly with every update. 672 Mb at the moment. That's just OMG! Just overhaul the app. Switch to extensions that can be added. If data storage continues increasing as in the past, I will just uninstall, rather than buying a new mobile after a year. That counts for a handful of other apps as well, just by the way.
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The App is Ok
The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know. -
In the "about this app"; could you trim it down a bit. It is a bit repetitive; though it has useful info. I previously used it on a Win phone. Not 100% sure about how to get the best out of it, still learning. The predictive text on Android is better than it was on Win 10 phones. I'd like a 7 day week view; and the option for longer than 1 week advance notice for reminders in the calendar.
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Work email!
Love this app especially having access from my phone when I’m not at work using the desktop this is so convenient -
Just one thing
This app works well. Emails stay synchronized almost in real time (as far as I can tell), and the interface is intuitive. It seems that my Yahoo email account keeps getting signed out of my devices in Outlook all the time, so I can’t use it here. The devices that it doesn’t work on include an iPad Pro 11 inch and on iPad OS 14, and a windows HP laptop on Windows 10. Other than that, the layout is great and it works well. -
Love outlook on my phone
It’s great to have outlook in my phone and love the alerts -
Need
I love the iOS Outlook. What is needed is the ability to filter by from. -
Outlook review
I got this on my phone to keep up with my school work. Great app! Makes it so easy to check for emails and invites on your phone. -
How God?
A writing utensil -
Solid App
I am not a fan of “focused” mode, but other than that Outlook is a very good app on the iPad. It helps me keep my work emails separate from my personal emails and the dark theme is easy on the eyes. -
Isolated from ipados
As others have mentioned, this doesn't integrate into the Apple ecosystem. Would be really nice if as with desktop you could access MS To Dos and MS Sticky Notes. -
Unread Email Notifications Not Present
My desktop version of Outlook shows all unread emails, from any folder or sub-folder I made, at the top of the left hand folder list. The app makes me scroll down and view each folder and sub-folder individually to see if there are unread messages. It would be nice to have the same ability to see how many unread emails I have at the top of the folder list and even click the unread email folder to see only those unread emails. It would greatly help my production...after all, this is an app on a phone and the less scrolling I have to do the better. Thanks! -
Outlook is amazing
Has the perfect tools
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Pretty Good
I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps! -
I weep for everyone who has to use his on iOS.
This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job. -
So good in some areas and 1990 in others.
Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks. -
.:edit 1/2/2021:. I'm so sorry. I'm dumb. I had no idea you can swipe on the app to see other folders. I forgot that was a thing. My apologies!! I changed the rating!! Annoys me that I can't check my spam folder. Some of my favorite websites are sent their. So I periodically would check on my laptop. I can't with the app. I don't like that.
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Outlook on the tablet is what I like to use on my desktop. The format is what I like the most. I was able to install all my accounts recently, something I couldn't do before. My Office 365 account would not install because of security issues. Now it can be intalled with safety. Thanks
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Very simple email app
I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.) -
Almost 100 percent.
I keep reading that Outlook may still not play well with all the other apps available - and, to be honest, we should not expect that it should. There are just too many apps with too many formats and offerings to contend with. However, it seems like one or two niceties of the other major apps like “Fantastical” that would be very helpful. One example is the ability to set multiple a times for reminders before an event. It may sound trivial but it is not if you are planning for a birthday, vacation or other important event. Outlook is truly a great application for IOS and I would highly recommend it to all. You have to really use it to appreciate it. If I were just starting to use Ios it would be my first down load. It is truly a 5 star app - Thank you Microsoft! However, for me to start the laborious task of transferring all my data to Outlook for IOS, Outlook needs a couple of small enhancements to push it over the top. -
Thank you...
This is the mail app I needed and wish I knew about it years ago. I have 4 email accounts and one is through ECPI. They use an exchange server, so guess what, yahoo mail can’t connect to it, Apple mail needs to have a password entered and a verification process is done, just to look at an email...for school. I don’t get it. Yesterday I downloaded this app and it’s already a life saver. It took a little bit for email to show up in my folders for yahoo, but I only had to verify yahoo one time when setting it up. I just finished customizing my settings and it’s even better. There’s a focused mail box thingy, I didn’t like it and it let me turn it off. I noticed you have to go through notifications and click each mail server you want notifications from, because your default is automatically selected. Oh, btw, I deleted yahoo and Apple mail apps and moved this one next to my hand receiver icon. -
Better than Apple's native mail app
I admit I was never impressed with the prior version of OWA. But this app is better than Apple's mail app. I like how the conversational threads lay out, the Focused conversations seem fairly intelligent in terms of dividing my email between important and non-important, and I love the ability to access attachments I have previously opened without having to find the original email that contained the attachment. Finally, this app seems to have magically saved my iPhone's battery life once I delinked my Exchange account from the iPhone default mail app. Only drawback is I couldn't figure out how to keep my contacts and delete my old Mail account entirely, so I had to re-connect my account in Settings in order to restore contacts and keep them sync'ed. Update 2 years later... this app just gets better and better. Thank you to the team involved for making the best mail app on the market. -
Great for corporate e-mail
To those who say that it is limited because it lacks integration with iOS that is exactly the point and the reason why you want this app. You can always use the built-in mail app in iOS and connect to your exchange server or office 365, however this carries some risks as your administrator can now wipe the entire phone if necessary (or on accident). With the outlook app an administrative wipe is only limited to the data in the outlook app itself it will not wipe your entire phone. THIS is the reason to use Outlook. It is a bit less convenient to have the main calendar app and the Outlook calendar for instance, but I believe the separation is worth the inconvenience. iOS 14 outlook calendar widget is here now and also works great. My only ding is the stupid ‘play my emails’ prompt. It’s turned OFF, yet Outlook asks me every launch. You need to go in and turn it on, then turn it off for it to go away. Stupid!!
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for school or work whatever it’s worth downloading
I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook. -
Latest versions stable on my samsung. What I really hate is the amount of storage space, increasing permanently and significantly with every update. 672 Mb at the moment. That's just OMG! Just overhaul the app. Switch to extensions that can be added. If data storage continues increasing as in the past, I will just uninstall, rather than buying a new mobile after a year. That counts for a handful of other apps as well, just by the way.
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In the "about this app"; could you trim it down a bit. It is a bit repetitive; though it has useful info. I previously used it on a Win phone. Not 100% sure about how to get the best out of it, still learning. The predictive text on Android is better than it was on Win 10 phones. I'd like a 7 day week view; and the option for longer than 1 week advance notice for reminders in the calendar.
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Update: issue below hasn't been fully fixed. Also, when you move emails to the junk folder, they don't get marked as junk so any more emails from the same source will still be received. It works with a huge annoying exception. When I get a notification about an email and load it from the notification bar, it often says "error loading message" and I have to leave the message and then press it again for it to actually load. No idea why this happens but it's enough for me to give it 3 stars.
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Great app...I use it to manage all my mail addresses. I also love the sports function in calendar. I can sync fixtures for all the teams I'm interested in. However, results don't sync to the latest. Still excellent though. I also feel the widgets could use some transparency to keep up with the theme of other widgets on my home screen.
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So Much Better Than the Native iPhone Mail App
I had been meaning to try the Outlook app for iOS for a couple of years, moved to O365 and MS Intune necessitating my move to Outlook for iOS; fine by me. The learning curve has been minimal. I haven’t found a way to move between emails without going out to my inbox or other containing folder, but I haven’t had time to google that, either. I just wish there were up/down arrows within an email allowing me to move up/down a message within the parent folder. I like that it feels more professional in UI appearance than apps aimed at consumers in general; other than the one feature I complained about it lacking above. I haven’t tried this yet, but it appears that I can even set my OOO message, or update it, from the app! Now THAT’S a level of integration with our Exchange server that wasn’t even possible with any other mail app on the iPhone or iPad. That is awesome! I can’t wait to find out what other little nuggets it has that I haven’t discovered yet! -
Great replacement for Mail, needs only one fix
Overall I really like outlook and find it is equal to or better than Mail in virtually all respects. The reading function works amazingly well, and the overall layout and functionality is excellent. The one function I don’t like in Outlook and wish work like Mail is the undo function when I am filing and moving messages into folders. In Mail, if I move a message to the wrong folder, I can just shake the phone and and trigger the undo function to reverse the move, even several seconds later. But in Outlook, the undo is provided by a software button that appears for only a couple of seconds at the bottom of the screen. If I don’t click the button right away, the ability to undo has passed, and then I have to hope I can find the message in the wrong folder and manually re-locate it etc. Not a deal killer by any means, but if that were fixed, I would give it six stars. -
Adequate
Let me start by saying my extremely hectic life has gotten a lot more organized with this Outlook Account. The app itself can perform most of the basics that the web version can. A major improvement that they should work on is the calendar section of the application. On the web, when you make a new event you can categorize it, change its color, and other additional features that aid in quick location / identification of events documented. In the application, there is a limited amount of things you can do: you cannot change which calendar it’s saved on, cannot classify into categories, cannot change an events color, cannot view the schedule in any other color (this means that even if you have separate categories / colors on the desktop version, the application shows it all as one color), and etc. If they improved this feature, it would be almost as perfect as the desktop version of Outlook is! -
Great app, but ...
When I delete or archive an email it takes me back to the list view rather than moving on to the next email. I should at least be given the choice of whether I like to move forward or go back to the list. Making contact pictures appear (as advertised in app pics) beside each email from them is a pain. I have been trying to make it happen for quite a bit now without success. I even copied many of my 6+k contacts to Outlook on my Mac to be on the Exchange server rather than on iCloud but it didn’t work either. I think the problem is that Outlook insists on keeping itself isolated from iOS apps and their SDKs. It doesn’t show contacts from iOS although it does show iCloud calendars. The app even doesn’t have a Contacts tab like its macOS counterpart. There is a Mail tab as well as Calendar and search tabs, but no Contacts. Even the Contacts section on the macOS app is far inferior to Apple’s stock Contacts app. -
Almost Perfect
Robust set of features of power users, like email scheduling, a smart focused inbox system, unified calendar management, etc. are indispensable for today’s business users. The app is clearly the best overall mail management app available, but is also clearly lacking in some key areas: • Search functionality is incredibly limited and notoriously unreliable • Push notifications typically arrive well in advance of the actual messages driving the alert • E-mail signatures cannot be customized with HTML, Rich Text, or logos • Opening attachments is virtually impossible and requires several “Try Again” reload attempts, with a (generously speaking) 20% success rate • Outlook seems to caches passwords but fails to update them across devices, meaning users of iPad and iPhone will frequently experience account lockouts upon password reset New feature suggestions with overwhelming support seems to be largely ignored by the developers or, at best, are prioritized lower than less useful functionality. All in all, this is a fantastic app for email management with Exchange, Office 365, and other Enterprise mail systems; but its serious lack of other meaningful features renders it suitable only for casual business correspondence. Without more comprehensive message formatting functionality, and until the loading of attachments is repaired, this app deserves only four stars.
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Update 1/21 This app is broken on Android 10. I am on a OnePlus 7t and this app just doesn't work. The last message I received from this app is December. I just got an email about a job and had to run out the door. So I'm looking at my phone there is no email. There hasn't been ema received in the app since New year's Eve!!!! How hard is it for email app to actually pull in email. So if I'm out in the field away from our computers I would have missed so many emails this is ridiculous.
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User friendliness and efficiency needs improvement
So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh -
The App is Ok
The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know. -
When you start a new email, it starts in the body of the message and not at the "to" field in order to enter a recipient first. Another issue I don't like is it automatically inserts a picture in the body instead of being an attached file. This makes additional steps for the recipient to jump through if they need to save the picture to computer. I use Outlook on my computer and it starts in the TO field and allows easy attachments of all file types. I hope this will be changed for the phone/tablet devices to make it more uniform to the full version of Outlook.
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It kind of blows compared to the capability of using the site, or other email handlers.
I’ve used Outlook since it was Hotmail originally. This app has the least of what you need, and tries too hard to be new with a weird (Focus) switch for your inbox. Meaning I miss all types of email that it doesn’t think I’m focused on. Plus, it has spam and phishing emails filtered into the Focus section. My main issue is that I can’t find any rule setting, or block option for repeated spam mail. I blocked everyday in my Apple email app, and didn’t see as many spam messages hit my inbox until I started using this app to check the addressee and mark the message junk. Since there’s no menu, submenu, or tap/hold option to do so either. I don’t know who made this app, but it’s missing most of what makes Outlook efficient, and Outlook is getting terrible at filtering out spam/phishing/general junk emails in the last year. Might need to make the full jump to Gmail, even as a Microsoft supporter. -
Average and not as good as Apple native Apps
I like the integration. Takes some getting used to for Focussed v Other emails, BUT it fails because all day appointments are treated like meetings and it won’t allow you to change the dates from the app. If the dates were right that wouldn’t be an issue but they are not synching from the desktop properly. They come across a day early, so I’m left scratching my head why Thanksgiving would be on a Wednesday. This is the second time I’ve tried to use Outlook for iOS. While it works great on my Mac, it just does not measure up on my iPhone or on my iPad. It is slower than Apples built Ins and takes too much tweaking to set up. I’ve used it for over a month and I’m taking it off all iOS devices because of the slowness. I want to see my calendar and emails instantaneously when I open their hosting apps and this app fails that miserably. It’s got good features but for me this slowness is too much to endure. I’m leaving my earlier rating at 3 stars. App is average. -
Some issues
I’ve been using Outlook as an alternative to the built in iOS mail app due to recent vulnerabilities discovered in the latter. Generally it’s ok, but I find some things less usable: 1) longer emails display a “Read More” button after scrolling part of the message. This is completely useless and requires unnecessary clicks. There’s no reason not to simply scroll the entire message. 2) after deleting a message, the app returns to the message list. There should be an option to read the next message, again to avoid extra clicks to read your emails. 3) no indication when the app checks for new messages, and doesn’t show last-update time. I’m used to iOS app clearly indicating this, so similar function would help here. 4) delete button in upper right when reading message: this is a personal issue, in that when holding my iPhone XR with my left hand, I cannot easily reach the delete button. -
Improvements needed to be a great app
There have been lots of improvements to this mail app, most especially over the last few months, however there are just a few crucial bits that should be addressed to make this a 5-star mobile mail application: Add originating inbox identifier for notifications in Notification Center for multiple inbox management: I manage 6 inboxes, not including my own, and I need to have an eye in each of them constantly. Being able to make the originating inbox distinction from the notification would be a top-tier improvement for people who oversee more than just their own inbox. Group all Outlook notifications in iOS Notification Center: Mobile is king, so it would be wise to take note of how notifications present on mobile and adjust for less clutter and more streamlined email management. You know what makes me less inclined to use the app’s notification features? The simple fact that, despite having turned on the “group similar notifications” feature on iOS, Outlook email notifications only group when an email is in the same chain. This leaves me with multitudes of notifications clogging up my Notification Center, making it quite cluttered and cumbersome. I end up needing to open the app directly to clear all of the notifications by default because it’s not a good use of time otherwise. -
Email cascade
One issue with Outlook is the embedding of emails. If I get an email and others are included, their response is what shows up as the original email. I can’t scroll down the list of email and find the original sender because it is now listed as being from whoever responded. Also, if you forward the original email, and then try to respond to the original email, that option isn’t available. I find this very frustrating and using the search option is not that helpful. One other thing...when starting an email, the way it starts is confusing...you type in (if new) or select an email...then you have to figure out what to tap to start the email...if you hit the > then it wants to send and you haven’t even written anything! But, you are saved because there is nothing in the subject box so you can select “continue editing” and get to the actual email. -
Horrible
Left 3 stars so you could would be able to actually see my review. Horrible app, doesn’t crash but doesn’t do anything you need to do in a timely matter. Everything is scattered like it’s a beta app or something. Tried the new outlook on my computer as well and everything is just confusing now. No wonder I stayed with Gmail. Will be switching my accounts over and deleting all these Microsoft attached things. Lost a customer and I’ll be sure to tell my friends and family to stay away if they don’t want CONSTANT UPDATE REMINDERS AND CONSTANT BIRTHDAY REMINDERS THAT WONT SAVE SETTINGS!! I’ve tried turning off birthday notifications and EVERY DAY at 12 o clock noon sharp I get stupid reminder dings and emails about birthdays when I TURN THEM OFF EVERY DAY. Forced me to download this app just to do that and it still won’t work. Sad to say I’ll be switching this from my main business account to junk. Sorry Microsoft lost yourself a few customers.
Filter Reviews
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Terrible. Slow app, drains battery. Gives email notifications but does not show any new emails until either several minutes after notification or until you've first looked at the calendar. Often saves a draft rather then send your email. Or sometimes both. Calendar is very confusing. Difficult to schedule new meetings. This app need UX improvements. Gmail app is much much better but can unfortunately no longer authenticate with Office 365.
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Disjointed Functionality
It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here? -
Useless app! Nobody uses Outlook anyway, and in order to sign in you need to set up Authenticator -- which I tried to do, but I am prompted to enter a Hotmail code, which I can't get because Authenticator isn't set up... And around and around we go! What do they think this is, a bank? I would give it ZERO stars if I could!
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the app shuts down every time you open it, very frustrating! Well, a year later and still having problems, the preview hides my emails evidently on the server because they're not on my phone anywhere and I can't get to them or find them! Think its time to find something else for my mail, I have used them since I signed up when it was hotmail but I must move on.
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It used to work just fine, but very occasionally, the app decides to not work anymore. For example, since a few days the app doesn't update my account anymore. Figuring it was probably something with the update, I logged out. Now I cannot get into my mail anymore because the password screen doesn't pop up anymore. In short: fun when it works, but it doesn't occasionally EDIT: after a week or two it worked again. I've had some fun with it, but since yesterday the all broke down again...
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The layout and using the app is fine. The issue is the app doesn't sync well at all. I'll get a notification for a new email and I can't open it because my inbox is stilling only showing the previous day. There's no button to refresh or sync, so I'm left to drag and release the inbox in an attempt to refresh over and over for minutes on end, either until it works or I give up just before I throw my phone across the room.
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They need to stop the updates. More problems with each one. Every 2 days it says it's updating mail and calendar and 1 of my mail accounts stops working until I delete it then re ad it. I thought it couldn't get worse. It has. The latest update makes it impossible to do anything. Done with it.
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Extremely basic, can’t organize mail
This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy. -
I love Microsoft but this app is literally unusable. My emails never load, even after resetting the accounts and reinstalling the app multiple times. I have resorted to using an Outlook mobile shortcut instead of this app, but that only gives me access to one of my accounts. Very disappointed by this app and hope they somehow address the sync issues in the future.
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The only thing worse than this app is their customer service
I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!
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Still almost useless
Would love for this app to work effectively....but it doesn’t. I receive .ics attachments and the paper clip appears identifying the attachment but there is no way to get to it. Also, when I delete a message, I want to go to the next message, not back to the list. Simple stuff that shouldn’t even be broken. -
IMAP not working
New update always breaks some functionality. My IMAP email was working fine and one fine day when received update it stopped working. Reached out to support which keeps saying it will get fixed in next update. I have already seen three updates but IMAP feature is still broken. Not sure when it will get fixed ☹️ -
Juvenile, clunky as always
MS has announced plans to unite all forms of Outlook into one platform. Please, oh gods, please completely redo this turkey. This app was cobbled-up when MS bought Acompli (mail) and Sunrise (calendar). Since then, what’s good is what they inherited; what’s poor is pure MS. After MS bought Acompli and became proud of the “focused inbox” that other developers developed, it then (July 2017) reworked the app into a clunky, busy, shelf apparatus that hides the number of emails in any Inbox and the folders. The sleepwalking engineers also replaced email account names with account icons and suddenly the multiple Gmail accounts, for example, were indistinguishable from each other. Well, duh. Check out the dog-ugly solution. The app also became unprofessionally juvenile: e.g., an empty drafts folder says “start writing something fabulous.” Some writing is fabulous, but not emails. We also get the notice, “Nothing left to read, well played” — a junior-high grammar mistake called a comma splice. The calendar purchased from Sunrise did improve when someone at MS awakened and gave us a monthly view; but bugs appear too: single, all-day events on the Apple calendar appear as two day events on the Outlook calendar; the overly cutesy forward/backward calendar sometimes fails, and so on. Outlook remains a Hannah Montana app not ready for professional work and maybe, just maybe, we’ll get a real professional app with the rebuild of the Outlook family. -
Several emails do not render correctly
After going back and forth with support over one type of formatted email that works fine in Outlook desktop, gmail mobile, iOS mail and outlook for iPad in full screen, but for some reason does render in Outlook for iPhone (iPhone 12 Pro Max), support simply says they will keep an eye on it and contact the sender to have it reformatted. Why would a sender have to reformat an email when the only place it doesn’t render is on outlook for iPhone? And the problem is, this isn’t the only email that doesn’t load/render. There are several promo emails from national retailers that fail to load as well, usually heavy on images. You have to view them on the web if you actually want to see them. -
Most frustrating app ever
This is the only mail app that I have ever had this issue with. My yahoo emails never fully delete and I have to go back into the deleted folder and move them back into the inbox multiple times to get the message to finally delete. Calendar notifications are terrible. -
Stop the Nag
Keeps asking me to set outlook as default. If I say no once take that as a NO! -
Needs Upgrading
I have not been able to log into Microsoft outlook on my phone since the last update. When I try to login it recognizes my face ID but it immediately closes the app after that point. This needs to get fixed as soon as possible as I can see a lot of people moving over from Microsoft outlook to a different app for this purpose. If it’s not fixed within the next couple of weeks I will certainly leave Microsoft! -
App Keyboard Failure
When creating an email and then leaving the outlook app to retrieve something or to view a message the app refuses to bring up the keyboard to continue typing again. It also fails to load keyboard while in app when moving from subject line to body when clicking on an email address to bring up the app and reply to the email I clicked on in an email. iPhone 12 Pro Max running latest IOS. Please fix for 5 stars. -
Still not working since December of 2020.
I still cannot send or receive messages using my gmail account. (Yes I’ve tried resetting the email uninstalling and reinstalling the app and deleting it). Please fix this! The default mail app and the gmail app are garbage compared to outlook. -
An issue.
I like the format but anything conservative automatically gets put in junk.
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Terrible. Slow app, drains battery. Gives email notifications but does not show any new emails until either several minutes after notification or until you've first looked at the calendar. Often saves a draft rather then send your email. Or sometimes both. Calendar is very confusing. Difficult to schedule new meetings. This app need UX improvements. Gmail app is much much better but can unfortunately no longer authenticate with Office 365.
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Disjointed Functionality
It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here? -
It used to work just fine, but very occasionally, the app decides to not work anymore. For example, since a few days the app doesn't update my account anymore. Figuring it was probably something with the update, I logged out. Now I cannot get into my mail anymore because the password screen doesn't pop up anymore. In short: fun when it works, but it doesn't occasionally EDIT: after a week or two it worked again. I've had some fun with it, but since yesterday the all broke down again...
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The layout and using the app is fine. The issue is the app doesn't sync well at all. I'll get a notification for a new email and I can't open it because my inbox is stilling only showing the previous day. There's no button to refresh or sync, so I'm left to drag and release the inbox in an attempt to refresh over and over for minutes on end, either until it works or I give up just before I throw my phone across the room.
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Extremely basic, can’t organize mail
This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy. -
Only one month of storage? Seriously?
I don't know about the rest of you but I use this app on my iPhone for business. It has a very limited amount of storage space and I received quite a few emails. I'm only able to access emails dating back one month. No help from tech-support and I see that many others have suggested an improvement to the developers. No response. Typical Microsoft behavior. They will always think they're better and smarter than anybody else. Part of the problem is that they don't listen. That arrogance and lack of adaptation to changing behavior is what is making their company fade. The only way to access these older emails is to use the web-based browser on my desktop. This is an absolutely ridiculous alternative just simply having an app that would allow you to use local storage on your device to archive and back up your emails for easier access on the go. I'm not sure why they have such limited storage. I have tons of free storage using my yahoo email dating back to the late 90s! Absolute crap. If you can avoid this ridiculousness please find another email client to serve your business needs. And Microsoft - I hope you burn in hell. -
The most recent update is an absolute failure and needs to be fixed ASAP. Each time the app is opened I can only perform a single action before it becomes unresponsive and the app crashes. This isn't the first issue with a new update. I'm about to be done with the program all together since it servers ZERO purpose as is.
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No drag and drop?
Maybe I’m missing something here, but as far as I can tell Outlook does not allow dragging and dropping of files with either the Files app or Google Drive in split-view. The focus/other view is not well implemented, and often made seeing email harder rather than easier (although not being able to see an email is I guess a form of dealing with your inbox overload). There is an email filing integration with another web app I use that is available on the desktop version that is awesome, but unfortunately it appears that integration isn’t available on the ipad and ios versions (not Microsoft’s fault, it’s a third party integration, but really disappointing nonetheless). In the absence of a unique feature (i.e. some integration only available with Outlook) the other third party mail apps such as Spark or just the stock Apple mail app seem like much better choices for ipad and ios. I’m not sure why this app gets the overwhelmingly positive reviews both here and by tech reviewers online as it doesn’t really seem to be anything special and appears to be missing some core ipad and ios features, although again maybe i’m just missing something. -
Terrible for GSuite Accounts
I’ve been a dedicated user of this app for several years and have been pretty satisfied, until recently. I started a business, got a gsuite account for it, and when I started sending mail from iOS Outlook, all of the mail from the gsuite accounts would be routed to spam by my customers email providers. At first, I thought it must be my new email address...then I tried sending mail directly from gmail on safari. No problem - no emails routed to spam. Then I downloaded Edison mail (thinking maybe it’s a third party app thing?!) and sent an email. Again, no problem - no emails routed to spam. I tried iOS outlook again...and my email got sent to spam. I reported it to the customer service team, and they brushed it off saying it wasn’t their problem. I beg to differ if the emails I send from your app get flagged as spam by recipients and yet the exact same email sent by a different app isn’t flagged by spam...I think that is your problem! And to top it off, to tell me that they won’t do anything about it, is doubly annoying. I’m removing outlook from my phone and recommend anyone with business gsuite accounts to stear clear! -
FIX CALENDAR REMINDERS
i'm not giving this app more than 1 star until you guys fix Calendar reminders that were created on the desktop version of outlook but somehow are not able to sync on to this mobile version. Thats a crucial part of a calendar app, is it not? UPDATE: calendar issue fixed but this app is still completely useless if I can't log in with One Touch. I have to completely reboot my phone each time it starts throwing an error. This is an enterprise app how are you guys allowing this to happen. Still one star because I can't even enter the darn app. ONE-YEAR LATER UPDATE: this app still is unfortunately unreliable. For most professionals, calendar appointments are extremely important in their day-to-day business schedule. There are NOT ENOUGH notification capabilities through this app to remind people of upcoming appointments. My other calendar app, Calendars by Readdle, that I use for my personal life, I can set multiple reminders at 1 day, 30 minutes, 15 minutes, and 5 minutes before an important appointment so I can feel confident that I NOT MISS that crucial meeting. Unfortunately that type of functionality is missing with Outlook.
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Useless app! Nobody uses Outlook anyway, and in order to sign in you need to set up Authenticator -- which I tried to do, but I am prompted to enter a Hotmail code, which I can't get because Authenticator isn't set up... And around and around we go! What do they think this is, a bank? I would give it ZERO stars if I could!
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the app shuts down every time you open it, very frustrating! Well, a year later and still having problems, the preview hides my emails evidently on the server because they're not on my phone anywhere and I can't get to them or find them! Think its time to find something else for my mail, I have used them since I signed up when it was hotmail but I must move on.
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They need to stop the updates. More problems with each one. Every 2 days it says it's updating mail and calendar and 1 of my mail accounts stops working until I delete it then re ad it. I thought it couldn't get worse. It has. The latest update makes it impossible to do anything. Done with it.
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I love Microsoft but this app is literally unusable. My emails never load, even after resetting the accounts and reinstalling the app multiple times. I have resorted to using an Outlook mobile shortcut instead of this app, but that only gives me access to one of my accounts. Very disappointed by this app and hope they somehow address the sync issues in the future.
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The only thing worse than this app is their customer service
I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would! -
God Forbid You Have to Rest Your Password
I was notified today that my account was disabled for “suspicious activity.” No explanation of that activity - just directions to reset my password. Tried resetting using the request form which asked for a previous password, the email address of my previous sent email and the subject line of the previous sent email, etc. Now, if I could remember my password, I wouldn’t be trying to reset it! Anywho, send the form to wherever it goes after answering the questions to the best of my ability only to be sent something saying they couldn’t verify it was really me!!! Finally got on a chat with support and was basically told “for security purposes” staff can not enable an account. When I asked how they can disable an account with no explanation and without being able to enable it, I was told to create another account... 🤬. Now I can’t correspond with my attorney via email or send anything from this account. It’s 10 levels of frustrating and has convinced me to stop using this service and to make sure everyone I talk to knows how stupid this “recovery” system is and that your account can end up disabled with no explanation or viable means to reset your password. Just a hard lesson in frustration and a waste of time. -
I downloaded the Outlook app so I could be quickly notified with updates from my professors/grades. However, at the end of the semester I noticed I wasn't getting any notifications. Turns out, I now have to set the app as a device administrator in order to use it. This is my personal device. An app should not force you to allow all sorts of invasive permissons (such as controlling the type of lock on your device) in order to use it at all.
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Poor Features Compared To Others
Let me first say I do like Outlook on a web platform and on Microsoft’s system - however, we changed over to IPad and IOS because of the Windows phone discontinuation. This APP has been a bugger since I set it up. I have reloaded it 2 or 3 times in the last couple of months because it fails to send- despite correct settings through our broadband supplier. Now, I can receive mail but will not send even though it worked fine for about 2 weeks - no settings changes. Besides that, the app has a very basic signature line and hardly customizable, no mail read receipts. This would be handy because I have many emails that show in the “Sent” folder that didn’t go anywhere. I understand we use this as an interface, but I shouldn’t get a banner showing a new email and have to wait 5-10 minutes for it to actually show up in the inbox. Support is via ticket not live and I have waited 20+ hours at times to get a response. Personal email is one thing, but for a business.. can’t have it. There are other things however I believe i have typed enough. Version 3.5 at the moment. Again, I enjoy outlook on a Microsoft system or as used via web - but this app and it’s updates/features for IOS are lacking. -
They just added an in-app browser that can't be turned off and what's worse is it's bing. I literally hate it. It's impossible to edit or even copy email addresses in the send and receive boxes. I mean, why would you make that design choice? Disappointing and frustrating. If you want to properly email someone, you have to use a real computer or at least a different app.
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I hate outlook
This is the worst email app I’ve ever used. Unfortunately, I have to use it because my university uses it. First of all, it’s the ugliest email app. There’s no contact photos shown next to an email, like in gmail of yahoo mail, so it’s hard to differentiate between who is sending you an email. All the emails blend together into a born blob of black and white, making me check this email the least. Also, you can’t search a phrase or sender and then select multiple emails to delete them. That’s half the reason I even use the search function. Perhaps you can delete emails this way on a laptop, but I mainly check my email on my phone, so it’s egregiously inconvenient. In addition the focused and other email tabs are so stupid. The app just arbitrarily organizes them with no knowledge of what emails are actually important to you and which ones aren’t. As a result, I often don’t see important emails in a timely manner because they go into the other tab. Checking my email shouldn’t have this many complications, and being able to delete my emails by search should be an option. Please fix your dysfunctional app. I’m hoping I never have to have another outlook email after I graduate.
- Do more with less! Outlook for mobile devices gives you full access to Microsoft's office tools on the go
- Compatible with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud
- Bring all the mobile apps you love under the Outlook umbrella: Facebook, Twitter, Instagram, Evernote, Trello, Slack, and more
Reviewed by Kaylin on February 18, 2019
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+5
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Release Notes
4.2048.4
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