Facebook_pixel
Microsoft Outlook

Microsoft Outlook

Microsoft Corporation

Always stay connected on Outlook. Manage your email, calendar & files in one app

4.6 Ratings 11M+ Reviews 500M+ Downloads

Ratings & Reviews

Write a Review
  • img Expert
    1. Do more with less! Outlook for mobile devices gives you full access to Microsoft's office tools on the go
    2. Compatible with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud
    3. Bring all the mobile apps you love under the Outlook umbrella: Facebook, Twitter, Instagram, Evernote, Trello, Slack, and more

    Reviewed by Kaylin on February 18, 2019

  • Adequate product Sep 13, 2021

    By outlookismediocre
    In looking through other reviews, I noticed several, many, reviews that stated how bad the product was but that showed 5 star ratings. ????? It is frustrating to sit and wait several seconds to have my inbox loaded each time I select outlook on iOS. I have reviewed settings and see no correction for that. Am I downloading messages online each time data wise? When moving a message from inbox, it would be nice to have predictive folders shown as on the desktop. I have three major folders that get a lot of messages and it is a frustration to scroll all over each time. My spouse uses Apple Calendar on her phone and we have trouble she invites me on an appointment. I have tried to clear that up but can’t. I would prefer the calendar app to be separate from the email to use in separate windows. Handling and setting up groups for emails is frustrating on all platforms. As I am now retired, I have no great operational demands that Mail can’t handle so I might just go back to that. Dropping MS Office would certainly save some money. The app is not “Bad”, just adequate. Certainly, it is no joy to use but does not cause too much pain-except for that one group of about ten days of email that was lost. Never found those suckers. 🚀 Update: 9/13 Still simply adequate. I have approached my host to find out if I can move all mail from outlook to Mail.
  • Jan 4, 2022

    By Matthew Shea
    I only use this because my employer requires it. It works OK for the purpose, but there are a few things that drive me crazy. First is the app icon badges that show the number of unread messages were wildly inaccurate when showing the total number of unread messages (not in "focused" mode). Second, if I read my messages on another device that badge will never clear until I open the app. The third thing that makes me nuts is I can't navigate from one message to another by swiping sideways.
  • for school or work whatever it’s worth downloading Nov 3, 2020

    By What is Life!
    I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.
  • I weep for everyone who has to use his on iOS. Sep 1, 2019

    By felicidades79
    This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.
  • Very simple email app Aug 8, 2020

    By nammai25
    I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.)
  • Jan 10, 2022

    By Grace Banh
    This app works fine until last week it just stopped working altogether. First it didn't load my emails even though it showed up on my notifications. When I tried to delete the app and reinstall it, t didn't even let me add back an account and kept saying "an error occured." I have an Android and it seems like other users have the same problems. They really NEED TO fix this. *1/10/2022 They fixed the problem and it works great now
  • Dec 28, 2021

    By Lisa Hayes
    The last update must have been a doosey. When the app stays open for you, and doesn't freeze then just disappear, you can't swipe-scroll from one email to the next like you can on Gmail or yahoo. You open one, close it, then you can open your next email. Just don't get in a hurry, unless you are composing an email. You'll need to type fast before the app freezes and closes, especially if you need to send an attachment from your Android phone, it won't automatically save your Draft.
  • Top iPad and iPhone email app. Rated 4 because you can’t drag and drop attachments Sep 3, 2021

    By Jorge Antonio O
    This is likely the best or at least the top 3 mail apps for iOS. Swipe actions are customizable and immediate which means you don’t have to swipe and click; you just swipe and the action is completed. The app gives you a few seconds to undo if you swiped by mistake. Unique to Outlook’s email app is that you can accept or decline etc. an invitation and choose to send a response or not the same you would be able to on the desktop version of outlook. It also auto-deletes the invite once you complete the acceptance action which is a more efficient way to manage your invitations. One last great feature for those of us that use keyboards with iPads; the shortcuts are a lot more intuitive and simpler than the Apple Mail app shortcuts. The only reason I gave it a 4 star is that you can’t drag and drop attachments from the emails into side-by-side apps or a side-by-side outlook new email that you are composing to someone else where you want to send selected attachments from a received email. This feature would make it a 5 star app!
  • User friendliness and efficiency needs improvement Oct 13, 2019

    By ritzoni
    So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh
  • Adequate product Sep 13, 2021

    By outlookismediocre
    In looking through other reviews, I noticed several, many, reviews that stated how bad the product was but that showed 5 star ratings. ????? It is frustrating to sit and wait several seconds to have my inbox loaded each time I select outlook on iOS. I have reviewed settings and see no correction for that. Am I downloading messages online each time data wise? When moving a message from inbox, it would be nice to have predictive folders shown as on the desktop. I have three major folders that get a lot of messages and it is a frustration to scroll all over each time. My spouse uses Apple Calendar on her phone and we have trouble she invites me on an appointment. I have tried to clear that up but can’t. I would prefer the calendar app to be separate from the email to use in separate windows. Handling and setting up groups for emails is frustrating on all platforms. As I am now retired, I have no great operational demands that Mail can’t handle so I might just go back to that. Dropping MS Office would certainly save some money. The app is not “Bad”, just adequate. Certainly, it is no joy to use but does not cause too much pain-except for that one group of about ten days of email that was lost. Never found those suckers. 🚀 Update: 9/13 Still simply adequate. I have approached my host to find out if I can move all mail from outlook to Mail.
  • Jan 4, 2022

    By Matthew Shea
    I only use this because my employer requires it. It works OK for the purpose, but there are a few things that drive me crazy. First is the app icon badges that show the number of unread messages were wildly inaccurate when showing the total number of unread messages (not in "focused" mode). Second, if I read my messages on another device that badge will never clear until I open the app. The third thing that makes me nuts is I can't navigate from one message to another by swiping sideways.
  • for school or work whatever it’s worth downloading Nov 3, 2020

    By What is Life!
    I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.
  • I weep for everyone who has to use his on iOS. Sep 1, 2019

    By felicidades79
    This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.
  • Very simple email app Aug 8, 2020

    By nammai25
    I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.)
  • Jan 10, 2022

    By Grace Banh
    This app works fine until last week it just stopped working altogether. First it didn't load my emails even though it showed up on my notifications. When I tried to delete the app and reinstall it, t didn't even let me add back an account and kept saying "an error occured." I have an Android and it seems like other users have the same problems. They really NEED TO fix this. *1/10/2022 They fixed the problem and it works great now
  • Dec 28, 2021

    By Lisa Hayes
    The last update must have been a doosey. When the app stays open for you, and doesn't freeze then just disappear, you can't swipe-scroll from one email to the next like you can on Gmail or yahoo. You open one, close it, then you can open your next email. Just don't get in a hurry, unless you are composing an email. You'll need to type fast before the app freezes and closes, especially if you need to send an attachment from your Android phone, it won't automatically save your Draft.
  • Top iPad and iPhone email app. Rated 4 because you can’t drag and drop attachments Sep 3, 2021

    By Jorge Antonio O
    This is likely the best or at least the top 3 mail apps for iOS. Swipe actions are customizable and immediate which means you don’t have to swipe and click; you just swipe and the action is completed. The app gives you a few seconds to undo if you swiped by mistake. Unique to Outlook’s email app is that you can accept or decline etc. an invitation and choose to send a response or not the same you would be able to on the desktop version of outlook. It also auto-deletes the invite once you complete the acceptance action which is a more efficient way to manage your invitations. One last great feature for those of us that use keyboards with iPads; the shortcuts are a lot more intuitive and simpler than the Apple Mail app shortcuts. The only reason I gave it a 4 star is that you can’t drag and drop attachments from the emails into side-by-side apps or a side-by-side outlook new email that you are composing to someone else where you want to send selected attachments from a received email. This feature would make it a 5 star app!
  • User friendliness and efficiency needs improvement Oct 13, 2019

    By ritzoni
    So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh
  • Dec 21, 2021

    By Sarah M
    The app works ok. I have 4 different email accounts so it works well to have all the emails drop into the same inbox. The issue comes up thought that no matter if I'm in my main inbox for all or an individual email box I cannot move the emails to a folder. I go to move and it takes me back to the top of the inbox and doesn't move the email. This is very frustrating. I've reinstalled and waited for updates and it still happens.
  • Jan 13, 2022

    By Christopher Mahrous
    This is by far the worst email app I have ever had the displeasure of being forced to use by my company. It's only 2 stars (rather than one) because I think its clean look is the only thing it has going for itself. Search functionality has been broken for the last 2 years now, it never properly loads in contacts from the company directory, its integration into the android file-system for attachments & files is a sick joke. I could go on but I am about to hit the 500 character limit..
  • Jan 13, 2022

    By Stephanie N
    It's fun when you take a lot of time to write out an email and then go to send it only for it to just disappear where there is zero trace it ever existed. Not in sent, not in drafts..literally nowhere and the person never receives it. I've lost count how many times this happens, so I'm uninstalling this app.
  • I Hate This App Aug 31, 2021

    By Shots1229
    I was recently forced to switch over to the Outlook app from the native Apple Mail app by my office. Couldn’t be more disappointed. First, despite the fact that everything is set up to push new data, I will regularly open the app to watch a dozen or so new emails load right before my eyes. No notifications, no indication that I received new emails, nothing. And sometimes this can be a dozen or more emails at a time and from a half hour ago or more. Very frustrating. Then there’s the issue of the default email font, which is basically the most unpleasant looking and unprofessional font that could have been chosen, that cannot be changed. Next we have the calendar, which is the least intuitive layout I can imagine. I can never tell when I have things scheduled for any particular day, because it’s just a garbled mess. The layout in Apple’s Calendar app is much, much, much better. And adding items to the calendar is equally frustrating. Adding attachments to emails is always a fun little adventure, as you never know where or how it’s going to add them to the email. The whole point of being able to access email on your phone is that it’s supposed to be quick and convenient, and this app if far from either of those things. Honestly, I’m not even sure it’s worth improving this app, it would probably be better to scrap it and start all over. Save some time in the process and just copy Apple’s apps.
  • Jan 9, 2022

    By D S
    I've always loved this email host and app but in 2021 and 2022, it's constantly telling me that my email is almost full and now, when I am in the process of clearing out old emails or doing whatever I need to do in order to make room, the app crashes every single time I try to open it! I've gone through every single troubleshooting step recommended on Google and nothing works!
  • Disjointed Functionality Jul 23, 2020

    By Phanoteus
    It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?
  • Jan 10, 2022

    By Rhinithaa PT
    Anytime I click on an email notification, that email never shows up for at least 2 mins. This is a recurring problem for more than 3 years that I and my colleagues face across 3 devices. This just shows that this app developers have never used this app themselves. Please listen to your users for feedback.
  • Jan 7, 2022

    By Tom Bell
    Updated 1/7/22 It's insane the amount of junk, phishing, and spam emails I keep getting. Setting rules only helps so much, and I send them away as phishing but every so often I get the same email (different email address of course) so whoever monitors all that isn't doing a very good job. If you find yourself in the same boat just switch services, you'll be happier if you do.
  • I'd give zero stars if I could Aug 24, 2021

    By All ears listener
    I dislike everything about this app. Sadly I have to use it for work. My biggest annoyance perhaps, is this: I see an alert in my iPhone notification center that there's a new email; I tap it; I wait about 10 seconds while the app opens. Finally, I see my inbox. Top of the list, there's the last email I've already read. But the new one––for which I just saw an alert––that's nowhere to be found! So I pull down, to refresh. Sometimes it refreshes to exactly what it just was, with no new message showing. WHAT HAPPENED TO THE ONE I JUST SAW? When I've already read the first line of the message in the preview, at my notifications center! Where did it go? The app has obviously already LOADED the new message, if I've already read part of it! So why won't it show in my inbox? Sometimes, after I've refreshed, a few times, it will load, and then I can view the whole thing. But sometimes I have to close and re-open the app several times. And other times I have to go elsewhere and read my new message at a computer; it'll only show in my phone, hopefully within in the next day or so. AGAIN, I DON'T UNDERSTAND WHY IT ISN'T VISIBLE IN MY INBOX FROM THE MOMENT I'VE OPENED THE APP! YOU'VE ALREADY SHOWN A PREVIEW IN MY NOTIFICATIONS CENTER, SO WHY DO I HAVE TO WAIT EVEN 10 SECONDS TO LOAD A NEW MESSAGE, LET ALONE A WHOLE DAY???
  • Jan 11, 2022

    By eq6222
    For over a year, still massively disappointing and frustrating to use. Search does not work well and is unreliable. Outlook does not allow advanced account server settings to be edited. Does not allow you to see date/time of email delivery and sender email address in list of emails without having to select. Poor user interface design. Can't save attachments. K9 mail is far a better app.
  • Extremely basic, can’t organize mail Mar 3, 2020

    By ggianop
    This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy.

No reviews available

  • img Expert
    1. Do more with less! Outlook for mobile devices gives you full access to Microsoft's office tools on the go
    2. Compatible with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud
    3. Bring all the mobile apps you love under the Outlook umbrella: Facebook, Twitter, Instagram, Evernote, Trello, Slack, and more

    Reviewed by Kaylin on February 18, 2019

  • I weep for everyone who has to use his on iOS. Sep 1, 2019

    By felicidades79
    This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.
  • Very simple email app Aug 8, 2020

    By nammai25
    I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.)
  • Jan 10, 2022

    By Grace Banh
    This app works fine until last week it just stopped working altogether. First it didn't load my emails even though it showed up on my notifications. When I tried to delete the app and reinstall it, t didn't even let me add back an account and kept saying "an error occured." I have an Android and it seems like other users have the same problems. They really NEED TO fix this. *1/10/2022 They fixed the problem and it works great now
  • Jan 8, 2022

    By Dawn McKnight
    Absolutely love the Outlook email and calendar app. It works seamlessly with my work exchange server, and I haven't had any issues that I've had in the past with other email amd calendar apps in regards to snycing. I also like the email settings better and customization options, and ease of setting, accepting and canceling appointments.
  • What was wrong w a chronological inbox? Jan 11, 2021

    By JackH959
    Hi - Ive recently noticed emails “missing” from my inbox, which is a result of an update, apparently. Rather than having multiple emails from the same sender visible, they are all condensed into one, despite “organization by thread” turned off. Unless I want to reply back to the latest email, finding a previous email can be a chore, as the emails “organized” within this thread that apparently isnt a “thread” arent always in chronological order. Sometimes newer emails are at the top, sometimes at the bottom, and clicking on the “...” is always required to scroll the conversation to figure out if im looking at the correct message. It’s a total waste of time and I cant see any reason why anyone would want to have to go through this effort to find 1 email, when the previous method involved just scrolling and opening it. I strongly dislike this “improvement” and wish I could revert to a previous version of this app.
  • Almost 100 percent. Aug 12, 2020

    By Raym no2
    I keep reading that Outlook may still not play well with all the other apps available - and, to be honest, we should not expect that it should. There are just too many apps with too many formats and offerings to contend with. However, it seems like one or two niceties of the other major apps like “Fantastical” that would be very helpful. One example is the ability to set multiple a times for reminders before an event. It may sound trivial but it is not if you are planning for a birthday, vacation or other important event. Outlook is truly a great application for IOS and I would highly recommend it to all. You have to really use it to appreciate it. If I were just starting to use Ios it would be my first down load. It is truly a 5 star app - Thank you Microsoft! However, for me to start the laborious task of transferring all my data to Outlook for IOS, Outlook needs a couple of small enhancements to push it over the top.
  • Outlook Email May 31, 2021

    By MelanieAMeyer
    I just purchased a new iPhone 12 Pro Max and I’ve setup 3 email accounts through the Outlook iOS app with ease which is way more than I can say about the Mail app that came preinstalled on the iPhone! I was able to setup one email account through the preinstalled Mail app and that’s where it ended. After trying and trying, even after using the step by step instruction (hours I’ll never get back) to add multiple email accounts to the preinstalled IOS Mail app I finally gave up and downloaded the Outlook app. Not only is it stupid easy to add multiple email accounts, it took mere minutes to do so. I’m sticking with Outlook! If it takes that much time and effort to setup multiple email accounts through the preinstalled Mail app with a person who is more than capable of understanding the technology and process to do so says a lot about the app. I encourage everyone to install the Outlook app, you won’t be disappointed.
  • So good in some areas and 1990 in others. Dec 11, 2017

    By NebraskaJer
    Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.
  • Great for corporate e-mail Oct 23, 2020

    By cchubbuck
    To those who say that it is limited because it lacks integration with iOS that is exactly the point and the reason why you want this app. You can always use the built-in mail app in iOS and connect to your exchange server or office 365, however this carries some risks as your administrator can now wipe the entire phone if necessary (or on accident). With the outlook app an administrative wipe is only limited to the data in the outlook app itself it will not wipe your entire phone. THIS is the reason to use Outlook. It is a bit less convenient to have the main calendar app and the Outlook calendar for instance, but I believe the separation is worth the inconvenience. iOS 14 outlook calendar widget is here now and also works great. My only ding is the stupid ‘play my emails’ prompt. It’s turned OFF, yet Outlook asks me every launch. You need to go in and turn it on, then turn it off for it to go away. Stupid!!
  • Best iPhone email client Apr 27, 2021

    By AxMerr
    I use many different emails, gmail, yahoo, and exchange and outlook for iPhone has best integration for all of them. Easy to use and follow. It also provides the focuses and unfocused inbox which is extremely useful and accurate (all my work or action related email goes to focused inbox). The search is very accurate and fast. The only thing I would improve there is that once I get the search result, to be able to have an option to select all and provide an instruction ie to delete or move to a folder, which it doesn’t allow at this time. Calendar is great too. If you are Outllook user in desktop, the mobile app version is 100x more reliable and user friendly. I no longer use the outlook for windows email client I use another one since outlook for windows is glitchy. So don’t judge the mobile app version with the performance of the windows laptop version.
  • for school or work whatever it’s worth downloading Nov 3, 2020

    By What is Life!
    I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.
  • Top iPad and iPhone email app. Rated 4 because you can’t drag and drop attachments Sep 3, 2021

    By Jorge Antonio O
    This is likely the best or at least the top 3 mail apps for iOS. Swipe actions are customizable and immediate which means you don’t have to swipe and click; you just swipe and the action is completed. The app gives you a few seconds to undo if you swiped by mistake. Unique to Outlook’s email app is that you can accept or decline etc. an invitation and choose to send a response or not the same you would be able to on the desktop version of outlook. It also auto-deletes the invite once you complete the acceptance action which is a more efficient way to manage your invitations. One last great feature for those of us that use keyboards with iPads; the shortcuts are a lot more intuitive and simpler than the Apple Mail app shortcuts. The only reason I gave it a 4 star is that you can’t drag and drop attachments from the emails into side-by-side apps or a side-by-side outlook new email that you are composing to someone else where you want to send selected attachments from a received email. This feature would make it a 5 star app!
  • Good mail app that needs some polish Jul 23, 2021

    By groukas
    I like outlook generally, especially the focused/other organization of the display. Controls are where I expect them to be and the app is very easy to use. The app has come a long way in the last year or so. There is, however, plenty of room for improvement! My biggest complaint right now is in the search function. I sometimes find that outlook can’t locate messages that apple mail can find easily. That’s a little unsettling because you never know when it’s failing unless you compare with apple mail on every search, which would be a hassle. If I think we could also use a one-touch send to junk mail. I’m getting more and more spam these days and it would be great to be able to handle it with a click/touch. There is no denying that outlook deals with exchange better than any third party. I’ve gotten too many errors from applications like fantastical over time, while outlook never seems to get confused about what’s coming from exchange.
  • Great for two mail accounts Nov 25, 2021

    By Dexter Lively Morgan
    This app is great for those who want to use two accounts in one app. It has some time saving features that the built-in Mail app lacks, such as smart actions that learns what you do often(such as moving a piece of mail to a certain folder), saving you an extra tap. But if you have more than two accounts, the buttons are just way too small to switch between accounts, making it a hassle, so it would be less hassle to use different apps. One feature that i really would appreciate is the ability to add a favorite folder to “All Accounts”. Currently, you have to go into a specific account to access the favorite folders of that account. That requires two to three very precise taps. Come on Microsoft, this should be easy to implement. Under the hood, the scrolling operations are buttery smooth just like other native iOS apps. The battery usage is also very comparable—having dark mode also helps. This app is a few steps ahead of the Gmail app.
  • So Much Better Than the Native iPhone Mail App Aug 7, 2020

    By markedwjohnson
    I had been meaning to try the Outlook app for iOS for a couple of years, moved to O365 and MS Intune necessitating my move to Outlook for iOS; fine by me. The learning curve has been minimal. I haven’t found a way to move between emails without going out to my inbox or other containing folder, but I haven’t had time to google that, either. I just wish there were up/down arrows within an email allowing me to move up/down a message within the parent folder. I like that it feels more professional in UI appearance than apps aimed at consumers in general; other than the one feature I complained about it lacking above. I haven’t tried this yet, but it appears that I can even set my OOO message, or update it, from the app! Now THAT’S a level of integration with our Exchange server that wasn’t even possible with any other mail app on the iPhone or iPad. That is awesome! I can’t wait to find out what other little nuggets it has that I haven’t discovered yet!
  • Great replacement for Mail, needs only one fix Jul 29, 2020

    By rebg23
    Overall I really like outlook and find it is equal to or better than Mail in virtually all respects. The reading function works amazingly well, and the overall layout and functionality is excellent. The one function I don’t like in Outlook and wish work like Mail is the undo function when I am filing and moving messages into folders. In Mail, if I move a message to the wrong folder, I can just shake the phone and and trigger the undo function to reverse the move, even several seconds later. But in Outlook, the undo is provided by a software button that appears for only a couple of seconds at the bottom of the screen. If I don’t click the button right away, the ability to undo has passed, and then I have to hope I can find the message in the wrong folder and manually re-locate it etc. Not a deal killer by any means, but if that were fixed, I would give it six stars.
  • Great app, but ... May 7, 2020

    By ebassily
    When I delete or archive an email it takes me back to the list view rather than moving on to the next email. I should at least be given the choice of whether I like to move forward or go back to the list. Making contact pictures appear (as advertised in app pics) beside each email from them is a pain. I have been trying to make it happen for quite a bit now without success. I even copied many of my 6+k contacts to Outlook on my Mac to be on the Exchange server rather than on iCloud but it didn’t work either. I think the problem is that Outlook insists on keeping itself isolated from iOS apps and their SDKs. It doesn’t show contacts from iOS although it does show iCloud calendars. The app even doesn’t have a Contacts tab like its macOS counterpart. There is a Mail tab as well as Calendar and search tabs, but no Contacts. Even the Contacts section on the macOS app is far inferior to Apple’s stock Contacts app.
  • Finding older messages. Jul 29, 2020

    By CHRIS71384
    I find that e-mails sent that hit my inbox,that I have replied to, are then only available in my sent folder. I don’t believe that should be the case. I think word search and recovery of past e-mails could be improved upon... Sometimes it takes too long to find certain e-mails. Ex: If someone e-mailed me at 1:15 3 weeks ago on a certain date, I can’t go back to that date and find the e-mail in my inbox if I replied to since then. Also, if I check my sent folder, it is difficult to find it sometimes through name search more often than not. Also, when I do find the e-mail, sometimes the whole thread is not there with attachments.. Lastly, I think copying and pasting PDFs from one e-mail into a new e-mail thread could be easier. In fact, having the ability to do that with multiple e-mails, all through Outlook in the phone or tablet would be ideal. Aside from that I enjoy it. Thanks
  • Adequate Nov 2, 2018

    By Katy Burke
    Let me start by saying my extremely hectic life has gotten a lot more organized with this Outlook Account. The app itself can perform most of the basics that the web version can. A major improvement that they should work on is the calendar section of the application. On the web, when you make a new event you can categorize it, change its color, and other additional features that aid in quick location / identification of events documented. In the application, there is a limited amount of things you can do: you cannot change which calendar it’s saved on, cannot classify into categories, cannot change an events color, cannot view the schedule in any other color (this means that even if you have separate categories / colors on the desktop version, the application shows it all as one color), and etc. If they improved this feature, it would be almost as perfect as the desktop version of Outlook is!
  • Almost Perfect Nov 2, 2019

    By egremi05
    Robust set of features of power users, like email scheduling, a smart focused inbox system, unified calendar management, etc. are indispensable for today’s business users. The app is clearly the best overall mail management app available, but is also clearly lacking in some key areas: • Search functionality is incredibly limited and notoriously unreliable • Push notifications typically arrive well in advance of the actual messages driving the alert • E-mail signatures cannot be customized with HTML, Rich Text, or logos • Opening attachments is virtually impossible and requires several “Try Again” reload attempts, with a (generously speaking) 20% success rate • Outlook seems to caches passwords but fails to update them across devices, meaning users of iPad and iPhone will frequently experience account lockouts upon password reset New feature suggestions with overwhelming support seems to be largely ignored by the developers or, at best, are prioritized lower than less useful functionality. All in all, this is a fantastic app for email management with Exchange, Office 365, and other Enterprise mail systems; but its serious lack of other meaningful features renders it suitable only for casual business correspondence. Without more comprehensive message formatting functionality, and until the loading of attachments is repaired, this app deserves only four stars.
  • Adequate product Sep 13, 2021

    By outlookismediocre
    In looking through other reviews, I noticed several, many, reviews that stated how bad the product was but that showed 5 star ratings. ????? It is frustrating to sit and wait several seconds to have my inbox loaded each time I select outlook on iOS. I have reviewed settings and see no correction for that. Am I downloading messages online each time data wise? When moving a message from inbox, it would be nice to have predictive folders shown as on the desktop. I have three major folders that get a lot of messages and it is a frustration to scroll all over each time. My spouse uses Apple Calendar on her phone and we have trouble she invites me on an appointment. I have tried to clear that up but can’t. I would prefer the calendar app to be separate from the email to use in separate windows. Handling and setting up groups for emails is frustrating on all platforms. As I am now retired, I have no great operational demands that Mail can’t handle so I might just go back to that. Dropping MS Office would certainly save some money. The app is not “Bad”, just adequate. Certainly, it is no joy to use but does not cause too much pain-except for that one group of about ten days of email that was lost. Never found those suckers. 🚀 Update: 9/13 Still simply adequate. I have approached my host to find out if I can move all mail from outlook to Mail.
  • Jan 4, 2022

    By Matthew Shea
    I only use this because my employer requires it. It works OK for the purpose, but there are a few things that drive me crazy. First is the app icon badges that show the number of unread messages were wildly inaccurate when showing the total number of unread messages (not in "focused" mode). Second, if I read my messages on another device that badge will never clear until I open the app. The third thing that makes me nuts is I can't navigate from one message to another by swiping sideways.
  • Dec 28, 2021

    By Lisa Hayes
    The last update must have been a doosey. When the app stays open for you, and doesn't freeze then just disappear, you can't swipe-scroll from one email to the next like you can on Gmail or yahoo. You open one, close it, then you can open your next email. Just don't get in a hurry, unless you are composing an email. You'll need to type fast before the app freezes and closes, especially if you need to send an attachment from your Android phone, it won't automatically save your Draft.
  • User friendliness and efficiency needs improvement Oct 13, 2019

    By ritzoni
    So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh
  • Dec 21, 2021

    By Sarah M
    The app works ok. I have 4 different email accounts so it works well to have all the emails drop into the same inbox. The issue comes up thought that no matter if I'm in my main inbox for all or an individual email box I cannot move the emails to a folder. I go to move and it takes me back to the top of the inbox and doesn't move the email. This is very frustrating. I've reinstalled and waited for updates and it still happens.
  • The App is Ok Aug 1, 2019

    By Bethdoodle
    The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know.
  • It kind of blows compared to the capability of using the site, or other email handlers. Aug 14, 2020

    By Netkid_100
    I’ve used Outlook since it was Hotmail originally. This app has the least of what you need, and tries too hard to be new with a weird (Focus) switch for your inbox. Meaning I miss all types of email that it doesn’t think I’m focused on. Plus, it has spam and phishing emails filtered into the Focus section. My main issue is that I can’t find any rule setting, or block option for repeated spam mail. I blocked everyday in my Apple email app, and didn’t see as many spam messages hit my inbox until I started using this app to check the addressee and mark the message junk. Since there’s no menu, submenu, or tap/hold option to do so either. I don’t know who made this app, but it’s missing most of what makes Outlook efficient, and Outlook is getting terrible at filtering out spam/phishing/general junk emails in the last year. Might need to make the full jump to Gmail, even as a Microsoft supporter.
  • The Basics Feb 22, 2021

    By Datvivar
    So the app itself is straightforward - it connects easily to your email - you swipe left, delete something. You can click and look at your calendar. You click an email - it is read. It gives you notifications about the number of new emails. All in all, it is great in the most basic aspects. Like, if I want to visually wait for an email to come in to respond, I can leave this up on my tablet while I work on other stuff on my main computer. It is a second screen. 10/10. Where this falls short is when you want to do something more than monitor your email. Want to search for an email? Cannot really do that by categories or anything. Trying to find a sent email? Prepare for a chore to try to remember if that is even possible... is it worth looking on the internet to try to figure out how to navigate this thing? Or will I just use my actual computer/email? So there you have it. Great for the basics, but not for much else.
  • Average and not as good as Apple native Apps Dec 14, 2020

    By docole01
    I like the integration. Takes some getting used to for Focussed v Other emails, BUT it fails because all day appointments are treated like meetings and it won’t allow you to change the dates from the app. If the dates were right that wouldn’t be an issue but they are not synching from the desktop properly. They come across a day early, so I’m left scratching my head why Thanksgiving would be on a Wednesday. This is the second time I’ve tried to use Outlook for iOS. While it works great on my Mac, it just does not measure up on my iPhone or on my iPad. It is slower than Apples built Ins and takes too much tweaking to set up. I’ve used it for over a month and I’m taking it off all iOS devices because of the slowness. I want to see my calendar and emails instantaneously when I open their hosting apps and this app fails that miserably. It’s got good features but for me this slowness is too much to endure. I’m leaving my earlier rating at 3 stars. App is average.
  • Some issues May 5, 2020

    By bb1769
    I’ve been using Outlook as an alternative to the built in iOS mail app due to recent vulnerabilities discovered in the latter. Generally it’s ok, but I find some things less usable: 1) longer emails display a “Read More” button after scrolling part of the message. This is completely useless and requires unnecessary clicks. There’s no reason not to simply scroll the entire message. 2) after deleting a message, the app returns to the message list. There should be an option to read the next message, again to avoid extra clicks to read your emails. 3) no indication when the app checks for new messages, and doesn’t show last-update time. I’m used to iOS app clearly indicating this, so similar function would help here. 4) delete button in upper right when reading message: this is a personal issue, in that when holding my iPhone XR with my left hand, I cannot easily reach the delete button.
  • Jan 13, 2022

    By Christopher Mahrous
    This is by far the worst email app I have ever had the displeasure of being forced to use by my company. It's only 2 stars (rather than one) because I think its clean look is the only thing it has going for itself. Search functionality has been broken for the last 2 years now, it never properly loads in contacts from the company directory, its integration into the android file-system for attachments & files is a sick joke. I could go on but I am about to hit the 500 character limit..
  • Jan 9, 2022

    By D S
    I've always loved this email host and app but in 2021 and 2022, it's constantly telling me that my email is almost full and now, when I am in the process of clearing out old emails or doing whatever I need to do in order to make room, the app crashes every single time I try to open it! I've gone through every single troubleshooting step recommended on Google and nothing works!
  • Disjointed Functionality Jul 23, 2020

    By Phanoteus
    It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?
  • Extremely basic, can’t organize mail Mar 3, 2020

    By ggianop
    This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy.
  • Jan 5, 2022

    By Mark Taylor
    Is it supposed to spin forever? Eternally hang on the simple task of searching for a name? Perhaps crashing is the app's way of teaching me the value of letting go… After all, if nothing can load, and nothing can be found, isn't that the real 'inbox zero'? IDK, it's a pretty minimalist meditation app I suppose, but for an actually functional email experience I stick with Gmail. Even Yahoo is better, so, yeah…
  • Only one month of storage? Seriously? Jul 26, 2020

    By Jeff DeWitte
    I don't know about the rest of you but I use this app on my iPhone for business. It has a very limited amount of storage space and I received quite a few emails. I'm only able to access emails dating back one month. No help from tech-support and I see that many others have suggested an improvement to the developers. No response. Typical Microsoft behavior. They will always think they're better and smarter than anybody else. Part of the problem is that they don't listen. That arrogance and lack of adaptation to changing behavior is what is making their company fade. The only way to access these older emails is to use the web-based browser on my desktop. This is an absolutely ridiculous alternative just simply having an app that would allow you to use local storage on your device to archive and back up your emails for easier access on the go. I'm not sure why they have such limited storage. I have tons of free storage using my yahoo email dating back to the late 90s! Absolute crap. If you can avoid this ridiculousness please find another email client to serve your business needs. And Microsoft - I hope you burn in hell.
  • No drag and drop? Jul 3, 2020

    By Dvlrbbt
    Maybe I’m missing something here, but as far as I can tell Outlook does not allow dragging and dropping of files with either the Files app or Google Drive in split-view. The focus/other view is not well implemented, and often made seeing email harder rather than easier (although not being able to see an email is I guess a form of dealing with your inbox overload). There is an email filing integration with another web app I use that is available on the desktop version that is awesome, but unfortunately it appears that integration isn’t available on the ipad and ios versions (not Microsoft’s fault, it’s a third party integration, but really disappointing nonetheless). In the absence of a unique feature (i.e. some integration only available with Outlook) the other third party mail apps such as Spark or just the stock Apple mail app seem like much better choices for ipad and ios. I’m not sure why this app gets the overwhelmingly positive reviews both here and by tech reviewers online as it doesn’t really seem to be anything special and appears to be missing some core ipad and ios features, although again maybe i’m just missing something.
  • Frustrating App Aug 18, 2020

    By rjsarles
    This has to be one of the most irritating email apps I have ever used. It does remedy some of my issues with iOS email, but several things drive me crazy. I get several longer emails a day, newsletters and such, and as I am scrolling down the email it just stops with a “read more” button. It then opens the email again and returns you all the way to the top. So then I have to scroll all the way back to where it left off. If you need to switch apps for a second and return to finish the email you are reading? You guessed it. It returns you all the way back to the top and you have to scroll all the way back down. Accidentally close the window?Right again! Scroll all the way to the bottom, press the “read more” button which returns you to the top, then scroll all the way back down where you left off. There SO MANY ways they could easily remedy this but a simple one would be to have a button at the top of the email to open it in its own window. I have other issues, like not being able to create subfolders to the inbox without doing it on a laptop, but that’s enough complaining for one review.
  • Jan 7, 2022

    By XtraMental Muzik
    Used to love this app. Then 2 things happened. 1) i synced my main Gmail account with it and it was deleting some of my contacts. Per the permissions. So i unsynched it. Now, its always saying Error Loading Message when i open my email. 2 stars until they fix these issues 5 if they do 1 if they don't.
  • Buggy when used with Google Gsuite accounts Feb 7, 2020

    By Wayt
    Outlook works very well with my Exchange and Office 365 accounts. They claim to support Gmail, and the basics do work but when used with Google’s Gsuite email accounts, the app still has serious bugs. Very frequently, for example, when I reply to a message on my Gsuite account, Outlook shows “mail sent” (and does send the reply) but then marks the reply as a draft. So my inbox is littered with threads that are falsely marked as having unsent drafts. Even more frustrating, every so often Outlook won’t let me complete a reply to a message. I start typing, but after 5-10 seconds, the app suddenly closes the text input window, obliterating what I’ve written. It does not save a draft, so I can’t pick up again from where I left off. I now have several of theses messages in my inbox that Outlook refuses to let me reply to. There is nothing unusual at all about those plain-text messages. Outlook support suggested resetting the account and restarting the app. I did, and neither of the bugs above went away. My advice if you use Gsuite mail accounts—find a different mail app.
  • Jan 13, 2022

    By Stephanie N
    It's fun when you take a lot of time to write out an email and then go to send it only for it to just disappear where there is zero trace it ever existed. Not in sent, not in drafts..literally nowhere and the person never receives it. I've lost count how many times this happens, so I'm uninstalling this app.
  • I Hate This App Aug 31, 2021

    By Shots1229
    I was recently forced to switch over to the Outlook app from the native Apple Mail app by my office. Couldn’t be more disappointed. First, despite the fact that everything is set up to push new data, I will regularly open the app to watch a dozen or so new emails load right before my eyes. No notifications, no indication that I received new emails, nothing. And sometimes this can be a dozen or more emails at a time and from a half hour ago or more. Very frustrating. Then there’s the issue of the default email font, which is basically the most unpleasant looking and unprofessional font that could have been chosen, that cannot be changed. Next we have the calendar, which is the least intuitive layout I can imagine. I can never tell when I have things scheduled for any particular day, because it’s just a garbled mess. The layout in Apple’s Calendar app is much, much, much better. And adding items to the calendar is equally frustrating. Adding attachments to emails is always a fun little adventure, as you never know where or how it’s going to add them to the email. The whole point of being able to access email on your phone is that it’s supposed to be quick and convenient, and this app if far from either of those things. Honestly, I’m not even sure it’s worth improving this app, it would probably be better to scrap it and start all over. Save some time in the process and just copy Apple’s apps.
  • Jan 10, 2022

    By Rhinithaa PT
    Anytime I click on an email notification, that email never shows up for at least 2 mins. This is a recurring problem for more than 3 years that I and my colleagues face across 3 devices. This just shows that this app developers have never used this app themselves. Please listen to your users for feedback.
  • Jan 7, 2022

    By Tom Bell
    Updated 1/7/22 It's insane the amount of junk, phishing, and spam emails I keep getting. Setting rules only helps so much, and I send them away as phishing but every so often I get the same email (different email address of course) so whoever monitors all that isn't doing a very good job. If you find yourself in the same boat just switch services, you'll be happier if you do.
  • I'd give zero stars if I could Aug 24, 2021

    By All ears listener
    I dislike everything about this app. Sadly I have to use it for work. My biggest annoyance perhaps, is this: I see an alert in my iPhone notification center that there's a new email; I tap it; I wait about 10 seconds while the app opens. Finally, I see my inbox. Top of the list, there's the last email I've already read. But the new one––for which I just saw an alert––that's nowhere to be found! So I pull down, to refresh. Sometimes it refreshes to exactly what it just was, with no new message showing. WHAT HAPPENED TO THE ONE I JUST SAW? When I've already read the first line of the message in the preview, at my notifications center! Where did it go? The app has obviously already LOADED the new message, if I've already read part of it! So why won't it show in my inbox? Sometimes, after I've refreshed, a few times, it will load, and then I can view the whole thing. But sometimes I have to close and re-open the app several times. And other times I have to go elsewhere and read my new message at a computer; it'll only show in my phone, hopefully within in the next day or so. AGAIN, I DON'T UNDERSTAND WHY IT ISN'T VISIBLE IN MY INBOX FROM THE MOMENT I'VE OPENED THE APP! YOU'VE ALREADY SHOWN A PREVIEW IN MY NOTIFICATIONS CENTER, SO WHY DO I HAVE TO WAIT EVEN 10 SECONDS TO LOAD A NEW MESSAGE, LET ALONE A WHOLE DAY???
  • Jan 11, 2022

    By eq6222
    For over a year, still massively disappointing and frustrating to use. Search does not work well and is unreliable. Outlook does not allow advanced account server settings to be edited. Does not allow you to see date/time of email delivery and sender email address in list of emails without having to select. Poor user interface design. Can't save attachments. K9 mail is far a better app.
  • Jan 14, 2022

    By Tanner Edwards
    I had to update my password for my company email address and now Outlook doesn't give any notifications when a new email arrives. I've made sure all the notification settings are set properly on my device and through the app, but I still don't receive them. I have reset the account, cleared cache, uninstalled/reinstalled the app, but still can't get notifications. Yet again, Microsoft creates more over-engineered garbage
  • Still poor Dec 16, 2021

    By drjwr
    Outlook was cobbled together when MS bought Acompli (mail) and Sunrise (calendar). Since then, what’s good is what they inherited; what’s poor is pure MS. After MS bought Acompli and became proud of the “focused inbox” that other developers developed, it then (July 2017) reworked the app into a clunky, busy, shelf apparatus that hides the number of emails in any Inbox and the folders. The sleepwalking engineers also replaced email account names with account icons and suddenly the multiple Gmail accounts, for example, were indistinguishable from each other. Well, duh. Check out the dog-ugly solution. (Notice that the app’s Apple site shows only ONE email account per email client.) The app also became unprofessionally juvenile: e.g., an empty drafts folder says “start writing something fabulous.” Some writing is fabulous, but not emails. We also get the notice, “Nothing left to read, well played” — a junior-high grammar mistake called a comma splice. The calendar purchased from Sunrise did improve when someone at MS finally awakened and gave us a monthly view; but bugs appear too: single, all-day events on the Apple calendar appear as two day events on the Outlook calendar; the overly cutesy forward/backward calendar sometimes fails, and so on. Outlook remains a Hannah Montana app not ready for professional work
  • The only thing worse than this app is their customer service Jan 4, 2019

    By Coppercosmo
    I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!
  • Dec 18, 2021

    By Alan Cook
    Update: This garbage keeps getting worse. Every update, every new install, there are more and more issue. The "support" never solves anything and, if they close the case as "resolved", there is no way to continue talking to them or provide a case number. You start completely over. I've been paying for Office for years. Time to move on. Garbage. Once again, outlook dumped my IMAP settings for all my accounts, and continually prompts for a password - which makes removing the account or switching to another near impossible. Nothing works, it just keeps saying the long is invalid. Setting the account up in the default app works perfect, so it is obviously an outlook issue. Adding photo attachments often makes the app freeze at the prompt to reduce image size. There are many other issues.

What’s Groovy

What’s Subpar

Read reviews & save money at the same time!

Sign up for free to get curated app coupons delivered to your inbox daily. Save up to 90% on popular apps like Microsoft Outlook

We will never share or sell your data with third parties. You can opt out anytime.