Microsoft Outlook: Secure email, calendars & files
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Connect & protect your inbox, schedules and contacts. Easily organized together.
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About Microsoft Outlook: Secure email, calendars & files
Connect & protect your inbox, schedules and contacts. Easily organized together.
see more about Microsoft Outlook: Secure email, calendars & files
About Microsoft Outlook: Secure email, calendars & files
Google Play
Microsoft Outlook keeps you connected and protected, with your email, calendar and files all in one app. With intelligent email, calendar reminders and contacts, Outlook for Android lets you do more from one powerful inbox. Connect. Organize. Get things done.
Email friends, family and colleagues from multiple accounts on one app and see what matters most first with the Focused Inbox that keeps the important messages on top. Switch between your emails and calendar to schedule your next meeting or share your availability with anyone with just a few taps. Email a document from your Files list or a photo from your Gallery and attach it easily.
Microsoft Outlook provides secure and seamless inbox management that enables you to stay connected on the go. Outlook includes Office, Word, Excel, PowerPoint and OneDrive integrations to help you manage and send files and connects with Teams, Zoom and other video calling providers without hassle.
Customize email and calendars so you can stay on top of your busy day. Listen to what’s new in your inbox, organize schedules and more. Find what you need with Search- it’s only a tap away or you can use your voice and ask for what you need with language you use every day.
Outlook for Android works with Microsoft Exchange, Microsoft 365, Outlook.com, Gmail and Yahoo Mail.
MICROSOFT OUTLOOK FEATURES:
Secure Email, Calendar, Contacts & Files – All In One Place
• Email, calendar, contacts and files are all together in one place.
• Calendar and file access right from your inbox.
• Connected experiences with Office, Word, Excel, PowerPoint and OneNote.
• Microsoft Office documents are accessible from Outlook, stored locally, or on OneDrive or other cloud storage.
• Create and join your online video calls and meetings with Teams, Zoom, BlueJeans and Webex.
Email & Day Planner Management – Everything Organized
• Outlook helps you stay on top of your day with customized calendar and email capabilities.
• Know what’s Up Next in your day from your calendar with a glance at your inbox.
• Email inbox management displays your most important messages first and enables swipe gestures and smart filters.
• Use as an organizer & share calendars to easily coordinate schedules.
• RSVP to invitations from your inbox and send a personalized comment too.
• Add schedules from Facebook or of your favorite sports & TV shows through Bing calendars.
Calendar & Inbox Organizer – Intelligence Everywhere
• Outlook provides helpful ways for you to stay focused.
• Use your voice to find people, contacts, emails, events and attachments with Search.
• Use suggested replies instead of typing out your message responses to get things done faster.
• Email manager highlights actions for you through @mentions.
• Calendar automatically updates with travel and delivery information.
• Focused Inbox keeps important emails and conversations front and center.
• Email organizer groups same subject emails and conversations for easier tracking.
• Listen to your emails with Play My Emails in English and catch up hands-free to get time back in your day.
Email Management & Spam Protection – Safe & Secure
• Microsoft Outlook protects your information with security you can trust.
• Simple, secure sign-on to authenticate and protect your identity.
• Email management with built-in protection against viruses and spam.
• Advanced protection to keep your messages safe from phishing attacks and other online threats.
• Microsoft security and privacy keeps your email, calendar, contacts and files safe.
Get management for contacts, email, work schedule, files and more with Microsoft Outlook today.
Email friends, family and colleagues from multiple accounts on one app and see what matters most first with the Focused Inbox that keeps the important messages on top. Switch between your emails and calendar to schedule your next meeting or share your availability with anyone with just a few taps. Email a document from your Files list or a photo from your Gallery and attach it easily.
Microsoft Outlook provides secure and seamless inbox management that enables you to stay connected on the go. Outlook includes Office, Word, Excel, PowerPoint and OneDrive integrations to help you manage and send files and connects with Teams, Zoom and other video calling providers without hassle.
Customize email and calendars so you can stay on top of your busy day. Listen to what’s new in your inbox, organize schedules and more. Find what you need with Search- it’s only a tap away or you can use your voice and ask for what you need with language you use every day.
Outlook for Android works with Microsoft Exchange, Microsoft 365, Outlook.com, Gmail and Yahoo Mail.
MICROSOFT OUTLOOK FEATURES:
Secure Email, Calendar, Contacts & Files – All In One Place
• Email, calendar, contacts and files are all together in one place.
• Calendar and file access right from your inbox.
• Connected experiences with Office, Word, Excel, PowerPoint and OneNote.
• Microsoft Office documents are accessible from Outlook, stored locally, or on OneDrive or other cloud storage.
• Create and join your online video calls and meetings with Teams, Zoom, BlueJeans and Webex.
Email & Day Planner Management – Everything Organized
• Outlook helps you stay on top of your day with customized calendar and email capabilities.
• Know what’s Up Next in your day from your calendar with a glance at your inbox.
• Email inbox management displays your most important messages first and enables swipe gestures and smart filters.
• Use as an organizer & share calendars to easily coordinate schedules.
• RSVP to invitations from your inbox and send a personalized comment too.
• Add schedules from Facebook or of your favorite sports & TV shows through Bing calendars.
Calendar & Inbox Organizer – Intelligence Everywhere
• Outlook provides helpful ways for you to stay focused.
• Use your voice to find people, contacts, emails, events and attachments with Search.
• Use suggested replies instead of typing out your message responses to get things done faster.
• Email manager highlights actions for you through @mentions.
• Calendar automatically updates with travel and delivery information.
• Focused Inbox keeps important emails and conversations front and center.
• Email organizer groups same subject emails and conversations for easier tracking.
• Listen to your emails with Play My Emails in English and catch up hands-free to get time back in your day.
Email Management & Spam Protection – Safe & Secure
• Microsoft Outlook protects your information with security you can trust.
• Simple, secure sign-on to authenticate and protect your identity.
• Email management with built-in protection against viruses and spam.
• Advanced protection to keep your messages safe from phishing attacks and other online threats.
• Microsoft security and privacy keeps your email, calendar, contacts and files safe.
Get management for contacts, email, work schedule, files and more with Microsoft Outlook today.
App Store
Outlook lets you bring all your email accounts and calendars in one convenient spot. Whether it's staying on top of your inbox or scheduling the next big thing, we make it easy to be your most productive, organized, and connected self.
Here's what you'll love about Outlook for iOS:
- Focus on the right things with our smart inbox - we help you sort between messages you need to act on straight away and everything else.
- Swipe to quickly schedule, delete and archive messages.
- Share your meeting availability with just a tap and easily find times to meet with others.
- Find everything you're looking for with our new search experience, including files, contacts, and your upcoming trips.
- View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone.
- Bring all the apps you love in Outlook, including Facebook, Evernote, Trello, and more.
- Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email.
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Outlook for iOS works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud.
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To make an in-app purchase of a Microsoft 365 Family or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.com or Hotmail.com account. Subscriptions begin at $6.99 a month in the US, and can vary by region. With a Microsoft 365 subscription, you get 1TB of storage for each user, access to all features in Word, Excel, and PowerPoint on iPad, iPhone, and iPod touch, and you can install Word, Excel, PowerPoint, Outlook and OneNote on PCs or Macs.
Microsoft 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication, where applicable.
Privacy and Cookies: https://go.microsoft.com/fwlink/?LinkId=521839
Terms of Use: http://go.microsoft.com/fwlink/?LinkID=530144
Contract Summary: https://www.microsoft.com/microsoft-365/outlook/contract-summary
Here's what you'll love about Outlook for iOS:
- Focus on the right things with our smart inbox - we help you sort between messages you need to act on straight away and everything else.
- Swipe to quickly schedule, delete and archive messages.
- Share your meeting availability with just a tap and easily find times to meet with others.
- Find everything you're looking for with our new search experience, including files, contacts, and your upcoming trips.
- View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone.
- Bring all the apps you love in Outlook, including Facebook, Evernote, Trello, and more.
- Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email.
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Outlook for iOS works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud.
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To make an in-app purchase of a Microsoft 365 Family or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.com or Hotmail.com account. Subscriptions begin at $6.99 a month in the US, and can vary by region. With a Microsoft 365 subscription, you get 1TB of storage for each user, access to all features in Word, Excel, and PowerPoint on iPad, iPhone, and iPod touch, and you can install Word, Excel, PowerPoint, Outlook and OneNote on PCs or Macs.
Microsoft 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication, where applicable.
Privacy and Cookies: https://go.microsoft.com/fwlink/?LinkId=521839
Terms of Use: http://go.microsoft.com/fwlink/?LinkID=530144
Contract Summary: https://www.microsoft.com/microsoft-365/outlook/contract-summary
Ratings & Reviews
Write a Review
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Apr 6, 2021 It's fine when it works. Unfortunately, it rarely works in the past couple months. It won't pull emails. Once in a while, it will pull emails from a day ago. Refreshing doesn't work. Syncing accounts doesn't work. Even reinstalling the app doesn't work. Plus- when you reinstall, an error occurs when you try to add accounts back. I'll keep an eye out for an update but these recent releases (4.2111.1 - 4.2111.2) are worthless.more -
for school or work whatever it’s worth downloading
Nov 3, 2020 I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.more -
Pretty Good
Oct 8, 2020 I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps!more -
I weep for everyone who has to use his on iOS.
Sep 1, 2019 This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.more -
Apr 6, 2021 It's a very good app and makes small improvements over time. I still need you guys to improve the search function to make it as good as the desktop version where you can search by subject and many other options as well as search emails related to a specific email. Also, add the "teams meeting" option when setting up a new appointment like there is with Skype. Change those two things and you get 5 stars from me.more
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Apr 7, 2021 Another update and another function goes down. Now every time I want to add an event to my calendar, the app just shuts down. I guess it's an improvement on the app crashing after I open it, but still renders that useless in a mobile environment. I have cleared my cache, uninstalled and reinstalled the program, and restarted my phone. It might work once, and then it just fails.more -
Disjointed Functionality
Jul 23, 2020 It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?more -
Apr 7, 2021 Can check my email so the basic works but have to read/delete the same emails over and over. Anything you delete Outlook tries to put future correspondence into junk mail. so now i have to check my junk mail everyday to make sure my real mail isn't in there. happens daily. needs serious updating. looks decent but works subpar.more -
Apr 1, 2021 I wanted to like this app because I need it for my business. I tried everything I can find recommended online to get it to work properly. No help. It doesn't receive emails for hours (and often not at all) unless I reset the app. It does not notify me of anything despite having all notifications turned on. The contacts randomly sync or don't sync, depending on the weather, I guess? It's just super glitchy. Hoping Microsoft fixes those things. After that, I think I will love this app.more -
Mar 23, 2021 Recent update has made App unusable. Prior to that I'd used outlook successfully for many years. Tried uninstalling and reinstalling, it won't reload properly. Spent hours trying to sort it. Now I'm trying to completely remove it from my android phone but of course it doesn't want you to be able to do that either. I've now downloaded Yahoo, took seconds and went smoothly, I'll be using that from now on.more
- Do more with less! Outlook for mobile devices gives you full access to Microsoft's office tools on the go
- Compatible with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud
- Bring all the mobile apps you love under the Outlook umbrella: Facebook, Twitter, Instagram, Evernote, Trello, Slack, and more
Reviewed by Kaylin on February 18, 2019
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Pretty Good
Oct 8, 2020 I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps!more -
I weep for everyone who has to use his on iOS.
Sep 1, 2019 This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.more -
Very simple email app
Aug 8, 2020 I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.)more -
Apr 1, 2021 Been using this app for 6 years on 3 different Samsung Galaxy phones, current being a Galaxy Note. Yeah, it’s not the full-featured desktop app, nor is it meant to be - Its still useful for receiving, sending, and replying to emails. Plus, you can send attachments. Notifications work. Running 4 email accounts including one Exchange account - that means adding accounts works. I get all my emails as they arrive, and they are sync’d with my Outlook desktops and laptops. And YOU CAN see all unread emails from all accounts. Works here.more -
So good in some areas and 1990 in others.
Dec 11, 2017 Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.more
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for school or work whatever it’s worth downloading
Nov 3, 2020 I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.more -
Apr 3, 2021 This email app is great except for one thing: the email address autocomplete list. Email contacts seems to keep a record of every email address ever seen, bogus or not, in my contacts list or not, whether I've emailed to them before or not, and will display them in the To: address when composing an email. Not only that, when I use the share button in *any* other app, it manages to display some of these useless email addresses at the top of the suggested sharing list. And there is no way to get rid of them!more -
So Much Better Than the Native iPhone Mail App
Aug 7, 2020 I had been meaning to try the Outlook app for iOS for a couple of years, moved to O365 and MS Intune necessitating my move to Outlook for iOS; fine by me. The learning curve has been minimal. I haven’t found a way to move between emails without going out to my inbox or other containing folder, but I haven’t had time to google that, either. I just wish there were up/down arrows within an email allowing me to move up/down a message within the parent folder. I like that it feels more professional in UI appearance than apps aimed at consumers in general; other than the one feature I complained about it lacking above. I haven’t tried this yet, but it appears that I can even set my OOO message, or update it, from the app! Now THAT’S a level of integration with our Exchange server that wasn’t even possible with any other mail app on the iPhone or iPad. That is awesome! I can’t wait to find out what other little nuggets it has that I haven’t discovered yet!more -
Great app, but ...
May 7, 2020 When I delete or archive an email it takes me back to the list view rather than moving on to the next email. I should at least be given the choice of whether I like to move forward or go back to the list. Making contact pictures appear (as advertised in app pics) beside each email from them is a pain. I have been trying to make it happen for quite a bit now without success. I even copied many of my 6+k contacts to Outlook on my Mac to be on the Exchange server rather than on iCloud but it didn’t work either. I think the problem is that Outlook insists on keeping itself isolated from iOS apps and their SDKs. It doesn’t show contacts from iOS although it does show iCloud calendars. The app even doesn’t have a Contacts tab like its macOS counterpart. There is a Mail tab as well as Calendar and search tabs, but no Contacts. Even the Contacts section on the macOS app is far inferior to Apple’s stock Contacts app.more -
Great replacement for Mail, needs only one fix
Jul 29, 2020 Overall I really like outlook and find it is equal to or better than Mail in virtually all respects. The reading function works amazingly well, and the overall layout and functionality is excellent. The one function I don’t like in Outlook and wish work like Mail is the undo function when I am filing and moving messages into folders. In Mail, if I move a message to the wrong folder, I can just shake the phone and and trigger the undo function to reverse the move, even several seconds later. But in Outlook, the undo is provided by a software button that appears for only a couple of seconds at the bottom of the screen. If I don’t click the button right away, the ability to undo has passed, and then I have to hope I can find the message in the wrong folder and manually re-locate it etc. Not a deal killer by any means, but if that were fixed, I would give it six stars.more
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Apr 6, 2021 It's fine when it works. Unfortunately, it rarely works in the past couple months. It won't pull emails. Once in a while, it will pull emails from a day ago. Refreshing doesn't work. Syncing accounts doesn't work. Even reinstalling the app doesn't work. Plus- when you reinstall, an error occurs when you try to add accounts back. I'll keep an eye out for an update but these recent releases (4.2111.1 - 4.2111.2) are worthless.more -
Apr 6, 2021 It's a very good app and makes small improvements over time. I still need you guys to improve the search function to make it as good as the desktop version where you can search by subject and many other options as well as search emails related to a specific email. Also, add the "teams meeting" option when setting up a new appointment like there is with Skype. Change those two things and you get 5 stars from me.more -
User friendliness and efficiency needs improvement
Oct 13, 2019 So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ughmore -
Mar 23, 2021 Not working properly anymore. For the past week I have uninstalled this app over 6 times and it keeps shutting down on me. When I open app, it takes a couple seconds and then shuts down. I try to open it again and it does same thin, closes app just like that. I tried to contact developer and can't seem to find customer service number or email. Maybe there's a bug in the app.more -
The App is Ok
Aug 1, 2019 The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know.more
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Apr 7, 2021 Another update and another function goes down. Now every time I want to add an event to my calendar, the app just shuts down. I guess it's an improvement on the app crashing after I open it, but still renders that useless in a mobile environment. I have cleared my cache, uninstalled and reinstalled the program, and restarted my phone. It might work once, and then it just fails.more -
Disjointed Functionality
Jul 23, 2020 It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?more -
Apr 7, 2021 Can check my email so the basic works but have to read/delete the same emails over and over. Anything you delete Outlook tries to put future correspondence into junk mail. so now i have to check my junk mail everyday to make sure my real mail isn't in there. happens daily. needs serious updating. looks decent but works subpar.more -
Extremely basic, can’t organize mail
Mar 3, 2020 This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy.more -
Only one month of storage? Seriously?
Jul 26, 2020 I don't know about the rest of you but I use this app on my iPhone for business. It has a very limited amount of storage space and I received quite a few emails. I'm only able to access emails dating back one month. No help from tech-support and I see that many others have suggested an improvement to the developers. No response. Typical Microsoft behavior. They will always think they're better and smarter than anybody else. Part of the problem is that they don't listen. That arrogance and lack of adaptation to changing behavior is what is making their company fade. The only way to access these older emails is to use the web-based browser on my desktop. This is an absolutely ridiculous alternative just simply having an app that would allow you to use local storage on your device to archive and back up your emails for easier access on the go. I'm not sure why they have such limited storage. I have tons of free storage using my yahoo email dating back to the late 90s! Absolute crap. If you can avoid this ridiculousness please find another email client to serve your business needs. And Microsoft - I hope you burn in hell.more
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Apr 1, 2021 I wanted to like this app because I need it for my business. I tried everything I can find recommended online to get it to work properly. No help. It doesn't receive emails for hours (and often not at all) unless I reset the app. It does not notify me of anything despite having all notifications turned on. The contacts randomly sync or don't sync, depending on the weather, I guess? It's just super glitchy. Hoping Microsoft fixes those things. After that, I think I will love this app.more -
Mar 23, 2021 Recent update has made App unusable. Prior to that I'd used outlook successfully for many years. Tried uninstalling and reinstalling, it won't reload properly. Spent hours trying to sort it. Now I'm trying to completely remove it from my android phone but of course it doesn't want you to be able to do that either. I've now downloaded Yahoo, took seconds and went smoothly, I'll be using that from now on.more -
Apr 6, 2021 Outlook needs to make it easier to identify emails that are NOT junk mail. It's already easy enough to identify junk mail that's a threat. Microsoft quit trying to control everything. We are fully capable of controlling our own junk mail. Get rid of your server-based filtering system and allow your customers to do it through the app. We need to have the CHOICE not YOU, you send important emails of mine to the junk folder all the time. I have to check the junk folder Daily for important emails.more -
The only thing worse than this app is their customer service
Jan 4, 2019 I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!more -
Mar 31, 2021 The app used to work beautifully, but for a few months now it freezes almost immediately upon opening. Sometimes I get lucky and manage to actually scroll down a couple of times, but it always freezes. I just keep it for the notifications now. I've cleared cache, reinstalled and even now got a different phone... same problem.more
What’s Groovy
I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive.
My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address.
The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
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What’s Subpar
Worked well until end of March 2021. Now 50 pct of time shows blank screens instead of mail or inbox content. This is a bread and butter app. I hope someone at Microsoft reads this and either fixes or takes this app out of CI/CD. The sprint concepts don't seem to work well here. One additional note: this behavior started around the same time Google had issues with Android WebKit. Not sure, but this might be related.
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Filter Reviews
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It's fine when it works. Unfortunately, it rarely works in the past couple months. It won't pull emails. Once in a while, it will pull emails from a day ago. Refreshing doesn't work. Syncing accounts doesn't work. Even reinstalling the app doesn't work. Plus- when you reinstall, an error occurs when you try to add accounts back. I'll keep an eye out for an update but these recent releases (4.2111.1 - 4.2111.2) are worthless.
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for school or work whatever it’s worth downloading
I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook. -
Pretty Good
I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps! -
I weep for everyone who has to use his on iOS.
This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job. -
It's a very good app and makes small improvements over time. I still need you guys to improve the search function to make it as good as the desktop version where you can search by subject and many other options as well as search emails related to a specific email. Also, add the "teams meeting" option when setting up a new appointment like there is with Skype. Change those two things and you get 5 stars from me.
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Very simple email app
I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.) -
User friendliness and efficiency needs improvement
So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh -
Not working properly anymore. For the past week I have uninstalled this app over 6 times and it keeps shutting down on me. When I open app, it takes a couple seconds and then shuts down. I try to open it again and it does same thin, closes app just like that. I tried to contact developer and can't seem to find customer service number or email. Maybe there's a bug in the app.
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The App is Ok
The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know. -
This email app is great except for one thing: the email address autocomplete list. Email contacts seems to keep a record of every email address ever seen, bogus or not, in my contacts list or not, whether I've emailed to them before or not, and will display them in the To: address when composing an email. Not only that, when I use the share button in *any* other app, it manages to display some of these useless email addresses at the top of the suggested sharing list. And there is no way to get rid of them!
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Why leave home without it?
This is a very essential app. Can get my important emails and answer them right away. A must for a busy lifestyle. A necessary convince!! -Tim H. -
Very Useful
Clear, concise approach to managing and organizing emails from a variety of topics. -
Great app for personal email
Outlook is an amazing option for users who are looking for a combo email/calendar app that integrates fully with all of their personal, school, and work email accounts. -
No problems here
I have no complaints. -
Easy to use
Good experience and easy to use -
Best App
My most used app. Easy to use, fast, and enjoyable. -
Perfect app for emails no complaints
Outlook is personally one of my favorite email associated apps, I never have to worry about not receiving my emails or not getting them sent, small problem is that every once in awhile you don’t get notifications for emails, but no problem, I check my email a lot anyways so it doesn’t effect me at all, overall outlook is great -
Excelente
Muy buena app -
Excellent & Efficient Emailing
At its finest! Outlook is a great addition to anyone’s life if they are looking to manage and maintain email subscriptions. The Focus and Other slide function helps me maintain the emails that are top priority and non-essential. Navigation of the app is effortless and effective, making unsubscribing as easy as one-click of a menu button. Though it may have its share of setbacks, I have yet to run into one. Awesome app! -
Outlook app is great
I prefer Outlook over Apple’s native Mail app. Adding accounts are a breeze. Adding an account like Comcast is hit or miss with Apple’s Mail, but is seem less with Outlook. One feature I wish Microsoft would add, is a setting to enable/disable notifications per account instead of either on or off for all accounts.
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Pretty Good
I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps! -
I weep for everyone who has to use his on iOS.
This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job. -
Very simple email app
I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.) -
Been using this app for 6 years on 3 different Samsung Galaxy phones, current being a Galaxy Note. Yeah, it’s not the full-featured desktop app, nor is it meant to be - Its still useful for receiving, sending, and replying to emails. Plus, you can send attachments. Notifications work. Running 4 email accounts including one Exchange account - that means adding accounts works. I get all my emails as they arrive, and they are sync’d with my Outlook desktops and laptops. And YOU CAN see all unread emails from all accounts. Works here.
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So good in some areas and 1990 in others.
Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks. -
I use it for work. I actually like the Android version as I'm able to connect to colleagues easily through the cloud and I do like the app scheduling my day automatically for me as well as give me some statistics on usage. We use protective tagging which the desktop browser version is configured for but not as yet the Android version. If I reply to an email without a protective tag it'll get stopped by our server. So I have to remember to manually add it to the subject line. Should be fixed.
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Almost 100 percent.
I keep reading that Outlook may still not play well with all the other apps available - and, to be honest, we should not expect that it should. There are just too many apps with too many formats and offerings to contend with. However, it seems like one or two niceties of the other major apps like “Fantastical” that would be very helpful. One example is the ability to set multiple a times for reminders before an event. It may sound trivial but it is not if you are planning for a birthday, vacation or other important event. Outlook is truly a great application for IOS and I would highly recommend it to all. You have to really use it to appreciate it. If I were just starting to use Ios it would be my first down load. It is truly a 5 star app - Thank you Microsoft! However, for me to start the laborious task of transferring all my data to Outlook for IOS, Outlook needs a couple of small enhancements to push it over the top. -
Better than Apple's native mail app
I admit I was never impressed with the prior version of OWA. But this app is better than Apple's mail app. I like how the conversational threads lay out, the Focused conversations seem fairly intelligent in terms of dividing my email between important and non-important, and I love the ability to access attachments I have previously opened without having to find the original email that contained the attachment. Finally, this app seems to have magically saved my iPhone's battery life once I delinked my Exchange account from the iPhone default mail app. Only drawback is I couldn't figure out how to keep my contacts and delete my old Mail account entirely, so I had to re-connect my account in Settings in order to restore contacts and keep them sync'ed. Update 2 years later... this app just gets better and better. Thank you to the team involved for making the best mail app on the market. -
Thank you...
This is the mail app I needed and wish I knew about it years ago. I have 4 email accounts and one is through ECPI. They use an exchange server, so guess what, yahoo mail can’t connect to it, Apple mail needs to have a password entered and a verification process is done, just to look at an email...for school. I don’t get it. Yesterday I downloaded this app and it’s already a life saver. It took a little bit for email to show up in my folders for yahoo, but I only had to verify yahoo one time when setting it up. I just finished customizing my settings and it’s even better. There’s a focused mail box thingy, I didn’t like it and it let me turn it off. I noticed you have to go through notifications and click each mail server you want notifications from, because your default is automatically selected. Oh, btw, I deleted yahoo and Apple mail apps and moved this one next to my hand receiver icon. -
Great for corporate e-mail
To those who say that it is limited because it lacks integration with iOS that is exactly the point and the reason why you want this app. You can always use the built-in mail app in iOS and connect to your exchange server or office 365, however this carries some risks as your administrator can now wipe the entire phone if necessary (or on accident). With the outlook app an administrative wipe is only limited to the data in the outlook app itself it will not wipe your entire phone. THIS is the reason to use Outlook. It is a bit less convenient to have the main calendar app and the Outlook calendar for instance, but I believe the separation is worth the inconvenience. iOS 14 outlook calendar widget is here now and also works great. My only ding is the stupid ‘play my emails’ prompt. It’s turned OFF, yet Outlook asks me every launch. You need to go in and turn it on, then turn it off for it to go away. Stupid!!
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for school or work whatever it’s worth downloading
I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook. -
This email app is great except for one thing: the email address autocomplete list. Email contacts seems to keep a record of every email address ever seen, bogus or not, in my contacts list or not, whether I've emailed to them before or not, and will display them in the To: address when composing an email. Not only that, when I use the share button in *any* other app, it manages to display some of these useless email addresses at the top of the suggested sharing list. And there is no way to get rid of them!
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So Much Better Than the Native iPhone Mail App
I had been meaning to try the Outlook app for iOS for a couple of years, moved to O365 and MS Intune necessitating my move to Outlook for iOS; fine by me. The learning curve has been minimal. I haven’t found a way to move between emails without going out to my inbox or other containing folder, but I haven’t had time to google that, either. I just wish there were up/down arrows within an email allowing me to move up/down a message within the parent folder. I like that it feels more professional in UI appearance than apps aimed at consumers in general; other than the one feature I complained about it lacking above. I haven’t tried this yet, but it appears that I can even set my OOO message, or update it, from the app! Now THAT’S a level of integration with our Exchange server that wasn’t even possible with any other mail app on the iPhone or iPad. That is awesome! I can’t wait to find out what other little nuggets it has that I haven’t discovered yet! -
Great app, but ...
When I delete or archive an email it takes me back to the list view rather than moving on to the next email. I should at least be given the choice of whether I like to move forward or go back to the list. Making contact pictures appear (as advertised in app pics) beside each email from them is a pain. I have been trying to make it happen for quite a bit now without success. I even copied many of my 6+k contacts to Outlook on my Mac to be on the Exchange server rather than on iCloud but it didn’t work either. I think the problem is that Outlook insists on keeping itself isolated from iOS apps and their SDKs. It doesn’t show contacts from iOS although it does show iCloud calendars. The app even doesn’t have a Contacts tab like its macOS counterpart. There is a Mail tab as well as Calendar and search tabs, but no Contacts. Even the Contacts section on the macOS app is far inferior to Apple’s stock Contacts app. -
Great replacement for Mail, needs only one fix
Overall I really like outlook and find it is equal to or better than Mail in virtually all respects. The reading function works amazingly well, and the overall layout and functionality is excellent. The one function I don’t like in Outlook and wish work like Mail is the undo function when I am filing and moving messages into folders. In Mail, if I move a message to the wrong folder, I can just shake the phone and and trigger the undo function to reverse the move, even several seconds later. But in Outlook, the undo is provided by a software button that appears for only a couple of seconds at the bottom of the screen. If I don’t click the button right away, the ability to undo has passed, and then I have to hope I can find the message in the wrong folder and manually re-locate it etc. Not a deal killer by any means, but if that were fixed, I would give it six stars. -
Adequate
Let me start by saying my extremely hectic life has gotten a lot more organized with this Outlook Account. The app itself can perform most of the basics that the web version can. A major improvement that they should work on is the calendar section of the application. On the web, when you make a new event you can categorize it, change its color, and other additional features that aid in quick location / identification of events documented. In the application, there is a limited amount of things you can do: you cannot change which calendar it’s saved on, cannot classify into categories, cannot change an events color, cannot view the schedule in any other color (this means that even if you have separate categories / colors on the desktop version, the application shows it all as one color), and etc. If they improved this feature, it would be almost as perfect as the desktop version of Outlook is! -
Finding older messages.
I find that e-mails sent that hit my inbox,that I have replied to, are then only available in my sent folder. I don’t believe that should be the case. I think word search and recovery of past e-mails could be improved upon... Sometimes it takes too long to find certain e-mails. Ex: If someone e-mailed me at 1:15 3 weeks ago on a certain date, I can’t go back to that date and find the e-mail in my inbox if I replied to since then. Also, if I check my sent folder, it is difficult to find it sometimes through name search more often than not. Also, when I do find the e-mail, sometimes the whole thread is not there with attachments.. Lastly, I think copying and pasting PDFs from one e-mail into a new e-mail thread could be easier. In fact, having the ability to do that with multiple e-mails, all through Outlook in the phone or tablet would be ideal. Aside from that I enjoy it. Thanks -
Almost Perfect
Robust set of features of power users, like email scheduling, a smart focused inbox system, unified calendar management, etc. are indispensable for today’s business users. The app is clearly the best overall mail management app available, but is also clearly lacking in some key areas: • Search functionality is incredibly limited and notoriously unreliable • Push notifications typically arrive well in advance of the actual messages driving the alert • E-mail signatures cannot be customized with HTML, Rich Text, or logos • Opening attachments is virtually impossible and requires several “Try Again” reload attempts, with a (generously speaking) 20% success rate • Outlook seems to caches passwords but fails to update them across devices, meaning users of iPad and iPhone will frequently experience account lockouts upon password reset New feature suggestions with overwhelming support seems to be largely ignored by the developers or, at best, are prioritized lower than less useful functionality. All in all, this is a fantastic app for email management with Exchange, Office 365, and other Enterprise mail systems; but its serious lack of other meaningful features renders it suitable only for casual business correspondence. Without more comprehensive message formatting functionality, and until the loading of attachments is repaired, this app deserves only four stars. -
Otherwise Excellent App can't Alphabetize Contacts...
Microsoft Outlook has quickly become one of my most frequently used iPad apps. For those familiar with any of the PC (or Mac) based versions of the program, the Outlook app will be highly intuitive. Microsoft releases regular updates that address reported issues and which make the app increasingly useful and navigable. My only real complaint has to do with an ongoing problem of late in the app's handling of email images. Often, placeholders are all that appear. I have looked into security settings and other possible causes for this and cannot resolve the situation. (Many other complaints from other users of the Outlook app about the glitch are documented online.) The problem does NOT impact the native Apple Mail app, which displays email images just fine when used instead. Only Outlook exhibits this image-related problem. -
A few warts on a solid app
As others have noted, there is little meaningful interaction between iOS data stores (most notably Contacts) and Outlook. This balkanizatiom of data within the app needlessly adds extra steps (as when adding a contact from a received email). Calendar and email synchronization is solid, on the whole, but unlike the iOS Calendar, you can not choose which Google calendars shared with you are synced (it's all or nothing). Visually, it's a bit above par and the UI elements are intuitive, following brief adaptation. Presentation of attachments is better than in Mail. The options to override the default browser and navigation apps are very much appreciated. Search is not the best, but arguably a tiny bit better than desktop Outlook. Finally, there is the mail setting that drives me a little nuts: Reply All is the default when there was more than one recipient of the email you're replying to. No, just no. Reply to all is a huge time sink and makes every organization less efficient. I'm so anti-Reply All that I think you should have to take a four hour class and pass a test just to get the button turned on. Please, Microsoft, do us a solid and make reply the default. If my co-worker really is going inflict their opinions on the whole 38-person list, at least let it be intentional.
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It's fine when it works. Unfortunately, it rarely works in the past couple months. It won't pull emails. Once in a while, it will pull emails from a day ago. Refreshing doesn't work. Syncing accounts doesn't work. Even reinstalling the app doesn't work. Plus- when you reinstall, an error occurs when you try to add accounts back. I'll keep an eye out for an update but these recent releases (4.2111.1 - 4.2111.2) are worthless.
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It's a very good app and makes small improvements over time. I still need you guys to improve the search function to make it as good as the desktop version where you can search by subject and many other options as well as search emails related to a specific email. Also, add the "teams meeting" option when setting up a new appointment like there is with Skype. Change those two things and you get 5 stars from me.
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User friendliness and efficiency needs improvement
So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh -
Not working properly anymore. For the past week I have uninstalled this app over 6 times and it keeps shutting down on me. When I open app, it takes a couple seconds and then shuts down. I try to open it again and it does same thin, closes app just like that. I tried to contact developer and can't seem to find customer service number or email. Maybe there's a bug in the app.
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The App is Ok
The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know. -
Average and not as good as Apple native Apps
I like the integration. Takes some getting used to for Focussed v Other emails, BUT it fails because all day appointments are treated like meetings and it won’t allow you to change the dates from the app. If the dates were right that wouldn’t be an issue but they are not synching from the desktop properly. They come across a day early, so I’m left scratching my head why Thanksgiving would be on a Wednesday. This is the second time I’ve tried to use Outlook for iOS. While it works great on my Mac, it just does not measure up on my iPhone or on my iPad. It is slower than Apples built Ins and takes too much tweaking to set up. I’ve used it for over a month and I’m taking it off all iOS devices because of the slowness. I want to see my calendar and emails instantaneously when I open their hosting apps and this app fails that miserably. It’s got good features but for me this slowness is too much to endure. I’m leaving my earlier rating at 3 stars. App is average. -
It kind of blows compared to the capability of using the site, or other email handlers.
I’ve used Outlook since it was Hotmail originally. This app has the least of what you need, and tries too hard to be new with a weird (Focus) switch for your inbox. Meaning I miss all types of email that it doesn’t think I’m focused on. Plus, it has spam and phishing emails filtered into the Focus section. My main issue is that I can’t find any rule setting, or block option for repeated spam mail. I blocked everyday in my Apple email app, and didn’t see as many spam messages hit my inbox until I started using this app to check the addressee and mark the message junk. Since there’s no menu, submenu, or tap/hold option to do so either. I don’t know who made this app, but it’s missing most of what makes Outlook efficient, and Outlook is getting terrible at filtering out spam/phishing/general junk emails in the last year. Might need to make the full jump to Gmail, even as a Microsoft supporter. -
The Basics
So the app itself is straightforward - it connects easily to your email - you swipe left, delete something. You can click and look at your calendar. You click an email - it is read. It gives you notifications about the number of new emails. All in all, it is great in the most basic aspects. Like, if I want to visually wait for an email to come in to respond, I can leave this up on my tablet while I work on other stuff on my main computer. It is a second screen. 10/10. Where this falls short is when you want to do something more than monitor your email. Want to search for an email? Cannot really do that by categories or anything. Trying to find a sent email? Prepare for a chore to try to remember if that is even possible... is it worth looking on the internet to try to figure out how to navigate this thing? Or will I just use my actual computer/email? So there you have it. Great for the basics, but not for much else. -
Some issues
I’ve been using Outlook as an alternative to the built in iOS mail app due to recent vulnerabilities discovered in the latter. Generally it’s ok, but I find some things less usable: 1) longer emails display a “Read More” button after scrolling part of the message. This is completely useless and requires unnecessary clicks. There’s no reason not to simply scroll the entire message. 2) after deleting a message, the app returns to the message list. There should be an option to read the next message, again to avoid extra clicks to read your emails. 3) no indication when the app checks for new messages, and doesn’t show last-update time. I’m used to iOS app clearly indicating this, so similar function would help here. 4) delete button in upper right when reading message: this is a personal issue, in that when holding my iPhone XR with my left hand, I cannot easily reach the delete button. -
Email cascade
One issue with Outlook is the embedding of emails. If I get an email and others are included, their response is what shows up as the original email. I can’t scroll down the list of email and find the original sender because it is now listed as being from whoever responded. Also, if you forward the original email, and then try to respond to the original email, that option isn’t available. I find this very frustrating and using the search option is not that helpful. One other thing...when starting an email, the way it starts is confusing...you type in (if new) or select an email...then you have to figure out what to tap to start the email...if you hit the > then it wants to send and you haven’t even written anything! But, you are saved because there is nothing in the subject box so you can select “continue editing” and get to the actual email.
Filter Reviews
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Another update and another function goes down. Now every time I want to add an event to my calendar, the app just shuts down. I guess it's an improvement on the app crashing after I open it, but still renders that useless in a mobile environment. I have cleared my cache, uninstalled and reinstalled the program, and restarted my phone. It might work once, and then it just fails.
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Disjointed Functionality
It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here? -
Can check my email so the basic works but have to read/delete the same emails over and over. Anything you delete Outlook tries to put future correspondence into junk mail. so now i have to check my junk mail everyday to make sure my real mail isn't in there. happens daily. needs serious updating. looks decent but works subpar.
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I wanted to like this app because I need it for my business. I tried everything I can find recommended online to get it to work properly. No help. It doesn't receive emails for hours (and often not at all) unless I reset the app. It does not notify me of anything despite having all notifications turned on. The contacts randomly sync or don't sync, depending on the weather, I guess? It's just super glitchy. Hoping Microsoft fixes those things. After that, I think I will love this app.
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Recent update has made App unusable. Prior to that I'd used outlook successfully for many years. Tried uninstalling and reinstalling, it won't reload properly. Spent hours trying to sort it. Now I'm trying to completely remove it from my android phone but of course it doesn't want you to be able to do that either. I've now downloaded Yahoo, took seconds and went smoothly, I'll be using that from now on.
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Extremely basic, can’t organize mail
This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy. -
Outlook needs to make it easier to identify emails that are NOT junk mail. It's already easy enough to identify junk mail that's a threat. Microsoft quit trying to control everything. We are fully capable of controlling our own junk mail. Get rid of your server-based filtering system and allow your customers to do it through the app. We need to have the CHOICE not YOU, you send important emails of mine to the junk folder all the time. I have to check the junk folder Daily for important emails.
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The only thing worse than this app is their customer service
I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would! -
The app used to work beautifully, but for a few months now it freezes almost immediately upon opening. Sometimes I get lucky and manage to actually scroll down a couple of times, but it always freezes. I just keep it for the notifications now. I've cleared cache, reinstalled and even now got a different phone... same problem.
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God Forbid You Have to Rest Your Password
I was notified today that my account was disabled for “suspicious activity.” No explanation of that activity - just directions to reset my password. Tried resetting using the request form which asked for a previous password, the email address of my previous sent email and the subject line of the previous sent email, etc. Now, if I could remember my password, I wouldn’t be trying to reset it! Anywho, send the form to wherever it goes after answering the questions to the best of my ability only to be sent something saying they couldn’t verify it was really me!!! Finally got on a chat with support and was basically told “for security purposes” staff can not enable an account. When I asked how they can disable an account with no explanation and without being able to enable it, I was told to create another account... 🤬. Now I can’t correspond with my attorney via email or send anything from this account. It’s 10 levels of frustrating and has convinced me to stop using this service and to make sure everyone I talk to knows how stupid this “recovery” system is and that your account can end up disabled with no explanation or viable means to reset your password. Just a hard lesson in frustration and a waste of time.
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Can no longer recommend
Spam control used to work, but they must be getting paid now to stop blocking obvious spam. I have reported the Costco phishing and vaccine phishing for weeks. Same messages keep coming. Working on moving my mail elsewhere. Recommend we all do this and warn others not to use Microsoft. -
My Email Has Been Hacked!
I am not happy with Outlook email service at all!!!!! My email has been hacked , and I cannot get it back- no repair service to get my email back!!!!!!! Very, very BAD service!!!!!!! -
Weo
A. I was ok momooo -
Won't open post update
Beware, app crashes at opening after this update. In other words........ Outlook now dies not work at all. -
Constant crash
The ap keeps crashing. It also keeps requiring me to enter my passwords. This started today. I’m unable to function with my business. -
First week of April build crashes A LOT
Outlook's feature/functionality mix is great, but the issue right now (4/9/21) is this build is horrible. It hangs reading email from Exchange Online and then just randomly crashes. Please fix this and release a new build ASAP! -
iCloud Calendar issues
I have tried to contact support numerous times and no one will help, thus the 1 star. If you add an all day event to an iCloud calendar, this garbage app adds an additional day to the beginning of the event as well as a reminder at 11:45 PM the day before, even with reminders set to off by default. Totally dismissed by support. -
Ok until update
Please add the ability to disable the predictive text function. I have the setting for it turned off on my iPad however the most recent update for the app completely ignores that and keeps trying to predict what I’m typing - which I dislike. Either have the app follow the device setting or add the ability to turn it off in the app settings. -
App is very slow
App is very slow. Need to be more stable. -
Last update
Your last update introduced a few bugs please fix them. The big + is horrible in my opinion please give an option to not use it Every three or four months I tried this app out; use outlook everywhere else except on the iOS device because your Outlook calendar on the iOS device has charms; some appointments have charms some don’t; because of this looking at appointments becomes very cluttered little dots big charms that along with the contacts attending the meeting make reading the agenda view next to impossible. outlook should at least at the very least provide the end-user a way to opt out of using these stupid charms!
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Another update and another function goes down. Now every time I want to add an event to my calendar, the app just shuts down. I guess it's an improvement on the app crashing after I open it, but still renders that useless in a mobile environment. I have cleared my cache, uninstalled and reinstalled the program, and restarted my phone. It might work once, and then it just fails.
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Disjointed Functionality
It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here? -
Can check my email so the basic works but have to read/delete the same emails over and over. Anything you delete Outlook tries to put future correspondence into junk mail. so now i have to check my junk mail everyday to make sure my real mail isn't in there. happens daily. needs serious updating. looks decent but works subpar.
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Extremely basic, can’t organize mail
This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy. -
Only one month of storage? Seriously?
I don't know about the rest of you but I use this app on my iPhone for business. It has a very limited amount of storage space and I received quite a few emails. I'm only able to access emails dating back one month. No help from tech-support and I see that many others have suggested an improvement to the developers. No response. Typical Microsoft behavior. They will always think they're better and smarter than anybody else. Part of the problem is that they don't listen. That arrogance and lack of adaptation to changing behavior is what is making their company fade. The only way to access these older emails is to use the web-based browser on my desktop. This is an absolutely ridiculous alternative just simply having an app that would allow you to use local storage on your device to archive and back up your emails for easier access on the go. I'm not sure why they have such limited storage. I have tons of free storage using my yahoo email dating back to the late 90s! Absolute crap. If you can avoid this ridiculousness please find another email client to serve your business needs. And Microsoft - I hope you burn in hell. -
The app started crushing recently. It is at the point that it is unusable. Maybe need to reinstall it, but that shouldn't be necessary. I wish the app could have the ability to create contact groups. At the moment I have to painstakingly type in multiple recipients, each time I have to send a group email!!! True business App should help users to be more efficient. Ability to have something like the Quick Steps from desktop Outlook version would be extremely handy.
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Frustrating App
This has to be one of the most irritating email apps I have ever used. It does remedy some of my issues with iOS email, but several things drive me crazy. I get several longer emails a day, newsletters and such, and as I am scrolling down the email it just stops with a “read more” button. It then opens the email again and returns you all the way to the top. So then I have to scroll all the way back to where it left off. If you need to switch apps for a second and return to finish the email you are reading? You guessed it. It returns you all the way back to the top and you have to scroll all the way back down. Accidentally close the window?Right again! Scroll all the way to the bottom, press the “read more” button which returns you to the top, then scroll all the way back down where you left off. There SO MANY ways they could easily remedy this but a simple one would be to have a button at the top of the email to open it in its own window. I have other issues, like not being able to create subfolders to the inbox without doing it on a laptop, but that’s enough complaining for one review. -
No drag and drop?
Maybe I’m missing something here, but as far as I can tell Outlook does not allow dragging and dropping of files with either the Files app or Google Drive in split-view. The focus/other view is not well implemented, and often made seeing email harder rather than easier (although not being able to see an email is I guess a form of dealing with your inbox overload). There is an email filing integration with another web app I use that is available on the desktop version that is awesome, but unfortunately it appears that integration isn’t available on the ipad and ios versions (not Microsoft’s fault, it’s a third party integration, but really disappointing nonetheless). In the absence of a unique feature (i.e. some integration only available with Outlook) the other third party mail apps such as Spark or just the stock Apple mail app seem like much better choices for ipad and ios. I’m not sure why this app gets the overwhelmingly positive reviews both here and by tech reviewers online as it doesn’t really seem to be anything special and appears to be missing some core ipad and ios features, although again maybe i’m just missing something. -
Terrible for GSuite Accounts
I’ve been a dedicated user of this app for several years and have been pretty satisfied, until recently. I started a business, got a gsuite account for it, and when I started sending mail from iOS Outlook, all of the mail from the gsuite accounts would be routed to spam by my customers email providers. At first, I thought it must be my new email address...then I tried sending mail directly from gmail on safari. No problem - no emails routed to spam. Then I downloaded Edison mail (thinking maybe it’s a third party app thing?!) and sent an email. Again, no problem - no emails routed to spam. I tried iOS outlook again...and my email got sent to spam. I reported it to the customer service team, and they brushed it off saying it wasn’t their problem. I beg to differ if the emails I send from your app get flagged as spam by recipients and yet the exact same email sent by a different app isn’t flagged by spam...I think that is your problem! And to top it off, to tell me that they won’t do anything about it, is doubly annoying. I’m removing outlook from my phone and recommend anyone with business gsuite accounts to stear clear! -
FIX CALENDAR REMINDERS
i'm not giving this app more than 1 star until you guys fix Calendar reminders that were created on the desktop version of outlook but somehow are not able to sync on to this mobile version. Thats a crucial part of a calendar app, is it not? UPDATE: calendar issue fixed but this app is still completely useless if I can't log in with One Touch. I have to completely reboot my phone each time it starts throwing an error. This is an enterprise app how are you guys allowing this to happen. Still one star because I can't even enter the darn app. ONE-YEAR LATER UPDATE: this app still is unfortunately unreliable. For most professionals, calendar appointments are extremely important in their day-to-day business schedule. There are NOT ENOUGH notification capabilities through this app to remind people of upcoming appointments. My other calendar app, Calendars by Readdle, that I use for my personal life, I can set multiple reminders at 1 day, 30 minutes, 15 minutes, and 5 minutes before an important appointment so I can feel confident that I NOT MISS that crucial meeting. Unfortunately that type of functionality is missing with Outlook.
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I wanted to like this app because I need it for my business. I tried everything I can find recommended online to get it to work properly. No help. It doesn't receive emails for hours (and often not at all) unless I reset the app. It does not notify me of anything despite having all notifications turned on. The contacts randomly sync or don't sync, depending on the weather, I guess? It's just super glitchy. Hoping Microsoft fixes those things. After that, I think I will love this app.
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Recent update has made App unusable. Prior to that I'd used outlook successfully for many years. Tried uninstalling and reinstalling, it won't reload properly. Spent hours trying to sort it. Now I'm trying to completely remove it from my android phone but of course it doesn't want you to be able to do that either. I've now downloaded Yahoo, took seconds and went smoothly, I'll be using that from now on.
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Outlook needs to make it easier to identify emails that are NOT junk mail. It's already easy enough to identify junk mail that's a threat. Microsoft quit trying to control everything. We are fully capable of controlling our own junk mail. Get rid of your server-based filtering system and allow your customers to do it through the app. We need to have the CHOICE not YOU, you send important emails of mine to the junk folder all the time. I have to check the junk folder Daily for important emails.
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The only thing worse than this app is their customer service
I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would! -
The app used to work beautifully, but for a few months now it freezes almost immediately upon opening. Sometimes I get lucky and manage to actually scroll down a couple of times, but it always freezes. I just keep it for the notifications now. I've cleared cache, reinstalled and even now got a different phone... same problem.
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God Forbid You Have to Rest Your Password
I was notified today that my account was disabled for “suspicious activity.” No explanation of that activity - just directions to reset my password. Tried resetting using the request form which asked for a previous password, the email address of my previous sent email and the subject line of the previous sent email, etc. Now, if I could remember my password, I wouldn’t be trying to reset it! Anywho, send the form to wherever it goes after answering the questions to the best of my ability only to be sent something saying they couldn’t verify it was really me!!! Finally got on a chat with support and was basically told “for security purposes” staff can not enable an account. When I asked how they can disable an account with no explanation and without being able to enable it, I was told to create another account... 🤬. Now I can’t correspond with my attorney via email or send anything from this account. It’s 10 levels of frustrating and has convinced me to stop using this service and to make sure everyone I talk to knows how stupid this “recovery” system is and that your account can end up disabled with no explanation or viable means to reset your password. Just a hard lesson in frustration and a waste of time. -
Absolutely useless, twice I've set up an email address and twice they blocked it for suspicious activity but I hadn't even used any of them and I filled in the form with all the relevant info that they wanted but still they wanted more but there was no more to give as both times they were new, and so if you have a problem remembering things and get locked out from your email, steer clear of this lot because they don't care
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Poor Features Compared To Others
Let me first say I do like Outlook on a web platform and on Microsoft’s system - however, we changed over to IPad and IOS because of the Windows phone discontinuation. This APP has been a bugger since I set it up. I have reloaded it 2 or 3 times in the last couple of months because it fails to send- despite correct settings through our broadband supplier. Now, I can receive mail but will not send even though it worked fine for about 2 weeks - no settings changes. Besides that, the app has a very basic signature line and hardly customizable, no mail read receipts. This would be handy because I have many emails that show in the “Sent” folder that didn’t go anywhere. I understand we use this as an interface, but I shouldn’t get a banner showing a new email and have to wait 5-10 minutes for it to actually show up in the inbox. Support is via ticket not live and I have waited 20+ hours at times to get a response. Personal email is one thing, but for a business.. can’t have it. There are other things however I believe i have typed enough. Version 3.5 at the moment. Again, I enjoy outlook on a Microsoft system or as used via web - but this app and it’s updates/features for IOS are lacking. -
Latest update has broken the app on LG G4. Stays opens for about five seconds before crashing. Edit: the latest update seems to have fixed this. Upgraded from 1 star to 3. Let's see how long it remains stable... Edit: this problem has returned! App won't stay open long enough to read email. Not impressed. Edit 23.3.21 - after months of stability, this issue is back! How does this keep happening?
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I hate things that spam you to rate them. We customers know we can rate you without having to ask every log in. You give some incentive for us to rate then I'd rate you fairly and honestly. I use most all your products. Your rating isn't going to bring in new customers. Overall your products are superior, but the stuff is becoming more like a virus than a software. Stop making us sign our rights away to use your products. Offer us a chance for privacy.
- Do more with less! Outlook for mobile devices gives you full access to Microsoft's office tools on the go
- Compatible with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud
- Bring all the mobile apps you love under the Outlook umbrella: Facebook, Twitter, Instagram, Evernote, Trello, Slack, and more
Reviewed by Kaylin on February 18, 2019
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Release Notes
4.2112.1
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Microsoft Outlook: Secure email, calendars & files
