Microsoft Authenticator

Microsoft Authenticator

Microsoft Corporation

No more passwords, easier sign-in, and greater protection for your accounts.

4.7 Ratings 1M+ Reviews 50M+ Downloads

Ratings & Reviews

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  • Best authentication app I’ve used by far Dec 8, 2020

    By yframed
    This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far.
  • Jun 3, 2022

    By OldDragonLady#1
    Update 6/22: finally the authenticator worked!!! Now, the problem is with Samsung popup notifications of whatever you did last. It hangs on the screen just right to cover the number I need to select on the authenticator! It was incorrect so tried again & guessed correctly. You can tap over the popup but can not see. It takes a very long time to go away. If you copied text prior, it says so; if you approved something, it says so. Everything you did last popups on bottom of screen, even over keybo
  • This is not 2 Step verification. Jul 19, 2021

    By Droppachoppa474
    Updated: after doing a little more research and trying different things I realized that passwordless logins only happen on my devices. I logged in 5 different devices that were mine and I didn’t have to put a password only a pop up of approval on my other devices which scared me cause it’s one step verification. but I guess it’s cause it recognized my device. But if you grab another device that’s not yours it will ask for a password. I think this is the way it works. Not 100% sure. I think this is a great idea to make it more seamlessly for the user. But it would be pretty great if we can choose to either have that option on or off. Changing my rating to 5 stars. Great work guys.
  • Jun 22, 2022

    By Jerry & Rita on The Lazy K
    So far pretty good. One caution; If you have reset your mouse/TB to a left hand orientation you will probably have trouble logging in through this app. Until you figure out that it calls for a log-in/verification BEFORE the mouse settings etc. are loaded. Using the wrong button WILL NOT let you log in. It will just set there and look back at you blankly.
  • Love the App! But could use some improvements Dec 22, 2021

    By ryanack24
    Overall, I love the app. It does its job and I can't argue with its functionality. However, I give it a four star because I do have a few concerns and complaints I'd like to see implemented. Its the simple aesthetics of the design of the authenticator. I would love to see folder/group settings implemented where you can group codes together under a drop down menu, instead of just having a whole spew of a list of random codes you have to scroll through. Something similar to the functionality of 2FAS Auth. Another thing I'd love to see would be Icons used instead of a boring, plain grey, busthead (maybe use the MS MFA logo?) When a logo isn't supported. Which I would like to also see more support on is icon support from various different services. I find only few companies like FB, Gitbub, and a few others are on the app. Again, I think my biggest complaint is to make it look more sexy of a design and UX. It's kind of boring at the moment. But overall, great app!
  • May 13, 2022

    By Adrienne Lunedei
    Works as described... I have had problems with other authenticor apps I've tried l maybe 3 or 4 other apps which sometimes can get me confused. I have several accounts with Google & Outlook ect. This one is pretty easy to use & works great everytime, especially when I need to sign into my laptop it just sends the verification to my cell-I click the button and it works just like it's supposed to! Thanks developers! Keep up the good work 🙂
  • Apr 19, 2022

    By Dylan Haywood
    Really good app. I must admit, I was a bit nervous saving such information at first, but honestly? You really can't trust anyone BUT Microsoft for this kind of thing. You can save passwords, debit/ credit cards, even use it for Multi-Factor Authentication (the best I've ever used, and I used them all). On top of all that, it gives you the option to autofill that information on any text box that supports it (yes, that's the website that has to support it, not this app)
  • Our preferred MFA application Aug 17, 2021

    By SimonTuffGuy
    Microsoft Authenticator is our suggestion for all of our MSP clients when we need to suggest a MFA application to use. The only recommendation I have would be to include the ability to create groups of accounts that could be toggled to display or not; for example I rarely have to see my personal accounts for Facebook or eBay, so being able to group them as “Personal” and not have to scroll past them to find others, but expand on them as needed, would be a huge selling point. And, yes, I understand being able to organize them, but with well over 100 accounts in the app, I’m seemingly scrolling for for just about all of them except for the primary/top 5.
  • Mar 27, 2022

    By Matthew Middleton
    So long as you are operating it on a newer device or one with enough ram to move quickly, it's very nice. Otherwise it'll move slowly and you might even have to have it open to recieve notifications (tested on various phones). But as the devices were cheap, it was to be expected - you get what you pay for. Love the app, would love to see the security coding as I am studying such topics in college right now.
  • Feb 7, 2022

    By Justin McNutt
    Multiple input issue was fixed. The only annoying thing about it now is that it constantly tells you that it's Really Bad that you don't have cloud backup enabled, even if you don't WANT cloud backup. Presumptuous that we're all exactly the same. But the app is very reliable and has good security features. Increasing rating to four stars.
  • Best authentication app I’ve used by far Dec 8, 2020

    By yframed
    This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far.
  • Jun 3, 2022

    By OldDragonLady#1
    Update 6/22: finally the authenticator worked!!! Now, the problem is with Samsung popup notifications of whatever you did last. It hangs on the screen just right to cover the number I need to select on the authenticator! It was incorrect so tried again & guessed correctly. You can tap over the popup but can not see. It takes a very long time to go away. If you copied text prior, it says so; if you approved something, it says so. Everything you did last popups on bottom of screen, even over keybo
  • This is not 2 Step verification. Jul 19, 2021

    By Droppachoppa474
    Updated: after doing a little more research and trying different things I realized that passwordless logins only happen on my devices. I logged in 5 different devices that were mine and I didn’t have to put a password only a pop up of approval on my other devices which scared me cause it’s one step verification. but I guess it’s cause it recognized my device. But if you grab another device that’s not yours it will ask for a password. I think this is the way it works. Not 100% sure. I think this is a great idea to make it more seamlessly for the user. But it would be pretty great if we can choose to either have that option on or off. Changing my rating to 5 stars. Great work guys.
  • Jun 22, 2022

    By Jerry & Rita on The Lazy K
    So far pretty good. One caution; If you have reset your mouse/TB to a left hand orientation you will probably have trouble logging in through this app. Until you figure out that it calls for a log-in/verification BEFORE the mouse settings etc. are loaded. Using the wrong button WILL NOT let you log in. It will just set there and look back at you blankly.
  • Love the App! But could use some improvements Dec 22, 2021

    By ryanack24
    Overall, I love the app. It does its job and I can't argue with its functionality. However, I give it a four star because I do have a few concerns and complaints I'd like to see implemented. Its the simple aesthetics of the design of the authenticator. I would love to see folder/group settings implemented where you can group codes together under a drop down menu, instead of just having a whole spew of a list of random codes you have to scroll through. Something similar to the functionality of 2FAS Auth. Another thing I'd love to see would be Icons used instead of a boring, plain grey, busthead (maybe use the MS MFA logo?) When a logo isn't supported. Which I would like to also see more support on is icon support from various different services. I find only few companies like FB, Gitbub, and a few others are on the app. Again, I think my biggest complaint is to make it look more sexy of a design and UX. It's kind of boring at the moment. But overall, great app!
  • May 13, 2022

    By Adrienne Lunedei
    Works as described... I have had problems with other authenticor apps I've tried l maybe 3 or 4 other apps which sometimes can get me confused. I have several accounts with Google & Outlook ect. This one is pretty easy to use & works great everytime, especially when I need to sign into my laptop it just sends the verification to my cell-I click the button and it works just like it's supposed to! Thanks developers! Keep up the good work 🙂
  • Apr 19, 2022

    By Dylan Haywood
    Really good app. I must admit, I was a bit nervous saving such information at first, but honestly? You really can't trust anyone BUT Microsoft for this kind of thing. You can save passwords, debit/ credit cards, even use it for Multi-Factor Authentication (the best I've ever used, and I used them all). On top of all that, it gives you the option to autofill that information on any text box that supports it (yes, that's the website that has to support it, not this app)
  • Our preferred MFA application Aug 17, 2021

    By SimonTuffGuy
    Microsoft Authenticator is our suggestion for all of our MSP clients when we need to suggest a MFA application to use. The only recommendation I have would be to include the ability to create groups of accounts that could be toggled to display or not; for example I rarely have to see my personal accounts for Facebook or eBay, so being able to group them as “Personal” and not have to scroll past them to find others, but expand on them as needed, would be a huge selling point. And, yes, I understand being able to organize them, but with well over 100 accounts in the app, I’m seemingly scrolling for for just about all of them except for the primary/top 5.
  • Mar 27, 2022

    By Matthew Middleton
    So long as you are operating it on a newer device or one with enough ram to move quickly, it's very nice. Otherwise it'll move slowly and you might even have to have it open to recieve notifications (tested on various phones). But as the devices were cheap, it was to be expected - you get what you pay for. Love the app, would love to see the security coding as I am studying such topics in college right now.
  • Feb 7, 2022

    By Justin McNutt
    Multiple input issue was fixed. The only annoying thing about it now is that it constantly tells you that it's Really Bad that you don't have cloud backup enabled, even if you don't WANT cloud backup. Presumptuous that we're all exactly the same. But the app is very reliable and has good security features. Increasing rating to four stars.
  • Complete and utter garbage Feb 4, 2022

    By Ani O'Moss
    Microsoft Authenticator is by far the most frustrating part of getting a new phone. The piece of trash can't figure out settings (e.g. iCloud) have changed without hard killing the process and reopening it. It also doesn't actually sync over if you get a new phone. Awesome, now I need to get multiple accounts reset after wasting an hour fighting it to try and sync right and logging in literally like 5 times to just make it able to "sync" (the same thing happens with Visual Studio, Outlook, Azure, basically all of their garbage continuously). At least it told me what accounts I have; that's super useful, to know the accounts and be unable to do anything with them. Can't get hacked if I can't get in, checkmate hackers. I didn't expect much from Microsoft since I have to work with and support their products (and seeing as Windows 11's big selling point is ripping off the macOS 10.3 dock), but I'm still disappointed.
  • Horrible Authenticator for iOS users Jun 2, 2022

    By Jess-123454321
    Google Authenticator works flawlessly, every time. So 2F Authentication can be done well for iOS. Microsoft just had a very poor execution of it. I was suddenly booted from my email (outlook365 from my web browser) as of yesterday. I’m told to accept the request pushed to Microsoft Authenticator. No request is there. I use alternate methods (all of them) and no matter what, I’m still routed to again accept a push notification that I'm not receiving. I tried looking in iOS settings and everything looks fine - push notifications are enabled, etc. I tried deleting and reinstalling the app, no luck. There are NO guidelines online. Several people have written on Microsoft forum with this problem and no technician has answered. I, of course, cannot write on the forum because I cannot log into my account. This is just a terrible app because it provides absolutely no troubleshooting help at all.
  • Mar 22, 2022

    By Ashley
    This is the worst. The app and my laptop aren't communicating like they need to, it no longer gives me a QR code, and keeps sending the same message to both screens. Seriously, how am I supposed to see a code or accept something if both screens are requesting the same data, but neither is showing anything but that message.... at least until it times out.
  • Mar 2, 2022

    By Bryan Williams
    Rarely works for passwords or verifications anymore. Android 10. Every time I try validating a 2-digit code it says "error contacting server". Most of the usernames or passwords autofill incorrectly (like replacing chars with ***, for example) or the apps reject them altogether because they seem to be detecting the autofill and won't allow it, even though overlay permissions are turned on. This app has become so terrible it's more trouble than it's worth.
  • Stiil fails to sync with Apple Watch Jun 28, 2022

    By GEMillam
    Got an Apple Watch? Wouldn’t it be cool to respond to Authenticator requests from that computer on your wrist instead of digging out your phone and logging into it instead? Would make the password-less dream a lot easier. Except Microsoft Authenticator still has the bug where the linking process of accounts from the iPhone app to the Watch app fails, over and over and over. It starts with a little screen on the iPhone saying it’s beginning the sync, but that goes away quickly and the Watch app eventually times out and fails. I’ve tried everything, and my reading on Microsoft’s forums says I am very not alone. Yet software from far lesser companies than Microsoft are able to pull off this data syncing trick just fine. Maybe send your devs to WWDC and talk to some Apple engineers about the problem? I don’t get it.
  • Mar 1, 2022

    By Angela Dunwoody
    I no longer recommend this app. I got a new phone. I installed the Authenticator app. Added my accounts. The codes do not work. I made sure my date/time are set to automatically update, I uninstalled and reinstalled the app twice, and nothing I've tried has worked. Additionally, when looking for support, I was directed to a forum where many have asked the same question, but no solutions have been provided, and there seems to be no way to ask someone at Microsoft to help with this. AVOID!!!
  • 6.4.1+ Interface Bloat Apr 8, 2020

    By Whoopmeister
    This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view.
  • NEED DEVELOPER RESPONSE - Locked of all accounts Sep 22, 2019

    By JHesidenz
    After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.
  • Authenticator app deleted and backup didnt work Jun 4, 2021

    By needsUserName
    The app just suddenly disappeared from my phone one day and when trying to recover my accounts, all my backup was lost! The only thing i can think of the reason why this happened was I had installed company profile and other company shenanigans on my phone. Since i wasnt accessing company apps anymore, i deleted all of them. I didnt give any permission for this app to be deleted. What’s worse is I backed up my accounr but somehow i didnt get anything recovered! It even shows the correct latest backup date and time. So i dont understand???? Bad enough the UI/UX just looks so clunky and confusing, esp when backing up…. I had been so happy to use this but now this is a headache. I cant even trust this app wont ghost me one day or backup my authenticator accounts. :/
  • Jan 16, 2019

    By A Google user
    Use in enterprise environment on Samsung phone; works, but can't get notifications via sound or vibration to work on the phone, even though I have both set up in the app and the volume turned up.. So, if the program you're logging into doesn't make it clear you need to approve login via authenticator, you don't know to do it. Often, the program your trying to login to just hangs or doesn't proceed, because this app is waiting for you to approve, but you don't know it. I'm more used to it now, so as soon as I have a login delay, I know to check my phone, open the app and see if I need to approve. But, not having some sort of working sensory notification is a problem.

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  • Best authentication app I’ve used by far Dec 8, 2020

    By yframed
    This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far.
  • This is not 2 Step verification. Jul 19, 2021

    By Droppachoppa474
    Updated: after doing a little more research and trying different things I realized that passwordless logins only happen on my devices. I logged in 5 different devices that were mine and I didn’t have to put a password only a pop up of approval on my other devices which scared me cause it’s one step verification. but I guess it’s cause it recognized my device. But if you grab another device that’s not yours it will ask for a password. I think this is the way it works. Not 100% sure. I think this is a great idea to make it more seamlessly for the user. But it would be pretty great if we can choose to either have that option on or off. Changing my rating to 5 stars. Great work guys.
  • Jun 22, 2022

    By Jerry & Rita on The Lazy K
    So far pretty good. One caution; If you have reset your mouse/TB to a left hand orientation you will probably have trouble logging in through this app. Until you figure out that it calls for a log-in/verification BEFORE the mouse settings etc. are loaded. Using the wrong button WILL NOT let you log in. It will just set there and look back at you blankly.
  • Apr 19, 2022

    By Dylan Haywood
    Really good app. I must admit, I was a bit nervous saving such information at first, but honestly? You really can't trust anyone BUT Microsoft for this kind of thing. You can save passwords, debit/ credit cards, even use it for Multi-Factor Authentication (the best I've ever used, and I used them all). On top of all that, it gives you the option to autofill that information on any text box that supports it (yes, that's the website that has to support it, not this app)
  • Our preferred MFA application Aug 17, 2021

    By SimonTuffGuy
    Microsoft Authenticator is our suggestion for all of our MSP clients when we need to suggest a MFA application to use. The only recommendation I have would be to include the ability to create groups of accounts that could be toggled to display or not; for example I rarely have to see my personal accounts for Facebook or eBay, so being able to group them as “Personal” and not have to scroll past them to find others, but expand on them as needed, would be a huge selling point. And, yes, I understand being able to organize them, but with well over 100 accounts in the app, I’m seemingly scrolling for for just about all of them except for the primary/top 5.
  • Mar 27, 2022

    By Matthew Middleton
    So long as you are operating it on a newer device or one with enough ram to move quickly, it's very nice. Otherwise it'll move slowly and you might even have to have it open to recieve notifications (tested on various phones). But as the devices were cheap, it was to be expected - you get what you pay for. Love the app, would love to see the security coding as I am studying such topics in college right now.
  • Great on iPhone Watch app is a bust Oct 3, 2018

    By EdLewis2
    Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.
  • Wonderful app, but two things could be improved Feb 18, 2021

    By 🐸 (Frog)
    Let me start by saying this app works perfectly, the interface is nice, and it is responsive to sign-in requests. I really like the ability to lock the app with Touch ID, but I would like it even better if the iPhone passcode couldn’t be used to unlock after a failed Touch ID attempt. Also, I would really like the ability to disable password sign-in to my Microsoft account on new devices after setting up Authenticator. One last request, that has no impact on function whatsoever, but every other Microsoft app has a nice unified style to the app icons, so Microsoft, can we have a new icon? Please?
  • Mar 26, 2022

    By Cheryl Robertson
    I'm giving this app 5 stars even though, at the present time, it's not working quite right for me. It started out always auto filling passwords, but now it doesn't the majority of the time & I'm always having to back out of what I'm doing & look up a password... which is probably not the app's fault, but something to do with my settings. I've been round & round in the settings, but I can't seem to be able to find the "magic key" that will make everything work right again....*sigh*
  • This app is great Feb 19, 2019

    By MyExDumpedMeForATrashCan
    So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.
  • Love the App! But could use some improvements Dec 22, 2021

    By ryanack24
    Overall, I love the app. It does its job and I can't argue with its functionality. However, I give it a four star because I do have a few concerns and complaints I'd like to see implemented. Its the simple aesthetics of the design of the authenticator. I would love to see folder/group settings implemented where you can group codes together under a drop down menu, instead of just having a whole spew of a list of random codes you have to scroll through. Something similar to the functionality of 2FAS Auth. Another thing I'd love to see would be Icons used instead of a boring, plain grey, busthead (maybe use the MS MFA logo?) When a logo isn't supported. Which I would like to also see more support on is icon support from various different services. I find only few companies like FB, Gitbub, and a few others are on the app. Again, I think my biggest complaint is to make it look more sexy of a design and UX. It's kind of boring at the moment. But overall, great app!
  • May 13, 2022

    By Adrienne Lunedei
    Works as described... I have had problems with other authenticor apps I've tried l maybe 3 or 4 other apps which sometimes can get me confused. I have several accounts with Google & Outlook ect. This one is pretty easy to use & works great everytime, especially when I need to sign into my laptop it just sends the verification to my cell-I click the button and it works just like it's supposed to! Thanks developers! Keep up the good work 🙂
  • Feb 7, 2022

    By Justin McNutt
    Multiple input issue was fixed. The only annoying thing about it now is that it constantly tells you that it's Really Bad that you don't have cloud backup enabled, even if you don't WANT cloud backup. Presumptuous that we're all exactly the same. But the app is very reliable and has good security features. Increasing rating to four stars.
  • Feb 21, 2022

    By Bryan Zimmer
    I have had two experiences with this app. First, most recent, it has allowed me to create and keep several MS Accounts. This is new to me. Previously, I had an account that I lost, because I only had for verification, two methods, for the mandatory two-step verification system. One was the trusty cell phone I am currently using. The second one was a landline (old-fashioned, no text), and therfore, although at first it would call me and verify me that way, later it switched to the text-only.
  • Was great on Watch but not now Dec 1, 2020

    By AZ_Doc
    Been using this app for a long time. Works superbly. Recently gave error message that something had changed on the phone and permission needed to given again but after resetting by signing in with password it now seems to work well again on the phone. Unfortunately when I try to sign in it sends approval to both the app and phone as in the past but only seems to work on the phone. When I try to approve on the watch now it just gives an “Something Happened...” error. Not sure if this fixable by a Microsoft software update or things just need to be reset due to poor communication between the phone and watch.
  • Could we get codes on the watch? Apr 10, 2020

    By FloatingMilkshake
    Microsoft Authenticator is an amazing app, works perfectly for me and I love how I can use passwordless sign-in for my Microsoft account. Super convenient with an Apple Watch. One thing I wish was added though is the ability to generate 2FA codes with the Apple Watch app. I know some other 2FA apps can do this so I’d love it if it would be added to MS Auth. That would make this app a 5/5. Also, to the person who is upset that codes are now hidden by default: you can change that. Tap the three lines in the top left and then just tap “Show codes”. Voila. Codes are back.
  • Was it built for born this way? May 12, 2022

    By jrlamb4273icloud
    I go back to windows 95, but before that I suffered since a young age living with gender dysphoria. It comes and goes, but the cookies I’m leaving behind are never meant to fraud others, nor be used to hurt me or others . Onstar with hidden KeyBoard sticky keyed narrator was run its data directives and I could use education and help stopping the revision of tax monies , medical claims, changing terms pursuing pursuant policy app service servicing policy. Too much? Try being authentic ate id split swiped stolen for compliance . And I us we are and will always just be me. Prime post payed by wife 3 father to generate Lambday
  • Stopped working with Apple Watch Feb 12, 2022

    By MrBojangles77
    I used to be able to approve sign-ins on my Apple Watch but now the app on the watch says I must first add a Microsoft account on my iPhone. I have almost every Microsoft program running on my iPhone, and the Microsoft Authenticator app is set up with my Microsoft account already. I can approve sign-ins on my iPhone, but not on the watch. I don’t know why it stopped working, but it’s really convenient to use my watch if I don’t have my phone right next to me. I hope they get this worked out.
  • App is great but Apple Watch not working Apr 26, 2020

    By 1PT8T
    Every time I try using it. It tells me “Get started by adding a personal Microsoft account on the phone app”. A what the hell does that even mean? I have a Microsoft account (MSN on iPhone accounts) have the authenticator app and it generates codes fine. Also added my MSN account on my Apple Watch. Deleted the app on the watch. Restarted phone. Installed again and still the same message. What the hell is the “phone app”? If that means the Watch App on the iPhone then yes I added my MSN there...
  • Great, But it has a security flaw Nov 30, 2019

    By Dec 1969
    I have activated the notification of the app so I can see sign-in requests, I have also activated the app lock mechanism so no one could see my codes. But when I get a notification and I tap on it, the app opens locked but it shows me a request that says "approve sign-in?". Anyone with access to my phone can approve it. Sorry to post here but I couldn't find contact info of developers of this app on Microsoft website , I can provide Screenshot if needed.
  • Jun 3, 2022

    By OldDragonLady#1
    Update 6/22: finally the authenticator worked!!! Now, the problem is with Samsung popup notifications of whatever you did last. It hangs on the screen just right to cover the number I need to select on the authenticator! It was incorrect so tried again & guessed correctly. You can tap over the popup but can not see. It takes a very long time to go away. If you copied text prior, it says so; if you approved something, it says so. Everything you did last popups on bottom of screen, even over keybo
  • Feb 5, 2022

    By Sam Blair
    I gave it a 3 because when it works it great for the times you forgot your password. But lately it picks and chooses when it wants to auto fill my login info. It ask me "most" of the time if I want to save my password. I hit yes. Next time I try to log in I have to put all my info in. I've had to change several passwords over the past 2.5 months because this refuses to work or it claims it doesn't have any info for the log in passwords I'm needing. Frustrating.5 starts if they can get it to work
  • Recent app update… May 27, 2021

    By Bubblettgirl
    I haven’t been able to use the app successfully after the last update. Repro: add new page to OneNote and add details. Click on yellow banner “Working offline. Sign in to sync notes.” Click “Send notification” It sends a notification, Swipe down on banner alert, select “Approve.” View the message with the the Auth app with number to approve. Select the number to approve and see Facial recognition appear to log into the app. While I sometimes see “Approved” in the top banner, going back to OneNote it’s like it never happened and it keeps asking to send a notification. After numerous tries see error message: “We can’t connect to the server for some reason. Try checking your connection to see if the server is available.”
  • iPhone app works; watch, not anymore Nov 23, 2020

    By BowFamily
    This app used to be great. Somebody recently got the idea to add some additional “security theatre” to it, and now it’s a mess. Used to be you’d get a notice on your phone and after FaceID, you could just approve from the Home Screen. Now, you have to swipe and click your way through into the app to approve. Same used to be true on the watch. Used to be able to approve with the tap of my watch; no more. Now it displays no account information from the phone, and basically just announces the approval, which you have to approve in the phone app. As an added bonus, if you dismiss the approval on your watch, the announcement on your phone goes away too. So, the app functions, but usability is gone.
  • Sep 23, 2019

    By A Google user
    I've been using this app for a couple of years. It works well enough and is usually pretty quick to do its thing in the background. Last 2 months though I've had to uninstall and reinstall (not the quickest process either ) just to get a couple weeks of use at a time. The worst part is when this app malfunctions, it brings down the whole Office suite of apps with it.
  • Great app but… Nov 4, 2021

    By TheNgbaka
    This is by far the best Authenticator App on the market. However I just got an Apple Watch which has the ability to use this app. Unfortunately on the watch, you have to recreate the logins in the app. Meaning you have to delete and remove the login in the app, then re-add the login on the app(on you phone) so you can add it to the watch at the same time. If you’re like me and you have a bunch of logins, this is very tedious. Needless to say, I will not be using this app on my watch until this is fixed. Please fix this issue and allow the app on the watch to sync directly to the app on the phone so all logins are already there. This is the only reason for the 3 stars.
  • Watch app makes this! Sep 22, 2020

    By MichaelMJ
    This app makes using Microsoft SSO extremely fluid. Having approve/dent on the watch is very smooth and fast. There are a few rough edges though. The new update to having “App Lock” on by default breaks the usefulness of the watch app. Since it’s already linked to my wrist, it shouldn’t be impacted by the App Lock toggle. Second issue is that I’ve yet to have the iCloud backup recover successfully. When getting a new phone I inevitably have to do recovery methods and reset it in horribly confusing backend of Microsoft’s identity management.
  • Decent but needs work Mar 7, 2021

    By Crunchy-Frog
    I really like the MS Authenticator and the setup works well and it’s easy to use. The issue is when you juggle multiple devices with differing OS’s or you get a new phone or device. You basically have to setup many or most of your 2FA’s all over again. I have a backup on iCloud from my iPhone but it does not seem to have a way to just open that backup or import it into my iPad Pro. I like it overall but it honestly has a ways to go before I can fully use it.
  • Worked well until iOS 14 update Sep 23, 2020

    By Me2x2
    The app still works well, however the watch approval for office 365 account approval has stopped working both for my business and for my personal 365 accounts. Both accounts show up on the phone and watch, and I get an alert on my watch to approve the login, however I get a message on my watch that “something has gone wrong”. I have removed both the App from my watch and my iPhone. Otherwise worked great to approve login!
  • Warning! This can be used steal acct info Mar 31, 2020

    By torren is a turtle
    Hello, This is a PSA for parents. This app can be used to authorise account info to be shared. A person tricked my son into download this app and sharing my account info. In minutes purchases were made on my Xbox account off my CC. Took awhile to to recover my Xbox account and they deleted my Microsoft account email. So watch out! Don’t know much about the app except this was able to easily send my info to someone else password and all! I’m sure if used correctly it’s just fine. Not downing the app just a PSA.
  • Mar 2, 2022

    By Bryan Williams
    Rarely works for passwords or verifications anymore. Android 10. Every time I try validating a 2-digit code it says "error contacting server". Most of the usernames or passwords autofill incorrectly (like replacing chars with ***, for example) or the apps reject them altogether because they seem to be detecting the autofill and won't allow it, even though overlay permissions are turned on. This app has become so terrible it's more trouble than it's worth.
  • Stiil fails to sync with Apple Watch Jun 28, 2022

    By GEMillam
    Got an Apple Watch? Wouldn’t it be cool to respond to Authenticator requests from that computer on your wrist instead of digging out your phone and logging into it instead? Would make the password-less dream a lot easier. Except Microsoft Authenticator still has the bug where the linking process of accounts from the iPhone app to the Watch app fails, over and over and over. It starts with a little screen on the iPhone saying it’s beginning the sync, but that goes away quickly and the Watch app eventually times out and fails. I’ve tried everything, and my reading on Microsoft’s forums says I am very not alone. Yet software from far lesser companies than Microsoft are able to pull off this data syncing trick just fine. Maybe send your devs to WWDC and talk to some Apple engineers about the problem? I don’t get it.
  • Authenticator app deleted and backup didnt work Jun 4, 2021

    By needsUserName
    The app just suddenly disappeared from my phone one day and when trying to recover my accounts, all my backup was lost! The only thing i can think of the reason why this happened was I had installed company profile and other company shenanigans on my phone. Since i wasnt accessing company apps anymore, i deleted all of them. I didnt give any permission for this app to be deleted. What’s worse is I backed up my accounr but somehow i didnt get anything recovered! It even shows the correct latest backup date and time. So i dont understand???? Bad enough the UI/UX just looks so clunky and confusing, esp when backing up…. I had been so happy to use this but now this is a headache. I cant even trust this app wont ghost me one day or backup my authenticator accounts. :/
  • Jan 16, 2019

    By A Google user
    Use in enterprise environment on Samsung phone; works, but can't get notifications via sound or vibration to work on the phone, even though I have both set up in the app and the volume turned up.. So, if the program you're logging into doesn't make it clear you need to approve login via authenticator, you don't know to do it. Often, the program your trying to login to just hangs or doesn't proceed, because this app is waiting for you to approve, but you don't know it. I'm more used to it now, so as soon as I have a login delay, I know to check my phone, open the app and see if I need to approve. But, not having some sort of working sensory notification is a problem.
  • Great app, but missing a key feature. Aug 26, 2020

    By MoZe89
    I absolutely love the app but as someone who has NUMEROUS accounts(I’m talking 20+) accounts with two factor authentication, having an outline of a human next to every single one of my accounts except Google and Facebook and Twitter is unacceptable. I have three Outlook accounts and not even those accounts have the Microsoft logo next to them and it is a Microsoft service! I really love this app and really hope to use it again when Microsoft catches up to Authy who has a logo for every single one of my accounts. It makes sorting and finding accounts a million times easier. Adding logos of companies would make this a 5/5 for me. Until then, I’m switching over to Authy.
  • Wanted it to work but... Dec 22, 2019

    By SherRoberts
    I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device.
  • Does not work with watch; incompetent support Mar 22, 2022

    By Vad335
    While the app works as expected on the phone, it completely fails to work with Apple Watch, although it’s programmed to do it. I installed it on the watch, and it shows the prompt to approve on it, but approving apparently does not make its way back to Microsoft; worse yet, when the watch is showing the prompt, the phone already does not, so in the end nothing works. Even worse, I opened support incident with Microsoft and the rep is completely clueless about Apple Watch and how the Watch works with the phone, and is doing his best to get rid of the problem by telling me to contact Apple Support, among other things.
  • Updates that break Apple Watch functionality Oct 21, 2021

    By ozzie_84
    Your last update on Oct 7th, 2021 broke Apple Watch functionality again!! It has happened in the past. While this is a minor inconvenience, it is important for some of us that purposely stay away from our phones to focus on other activities like work. I can always approve access for security intensive applications (require frequent approvals) from the phone. Unfortunately, the Apple Watch application does not currently offer the same feature as it is broken and consistently fail on approvals. Please keep that in mind as you do regular updates to this app.
  • Restore doesn’t work when backed up to mac Aug 16, 2021

    By 600ccbugslayer
    I loved this app until i got a new phone and restored my old phone backup from my mac to my new phone. The 2fa accounts are not backed up. There was also some failure with iCloud backup for this app (probably because you have to enable it in so many places). This means i have to send my id to all the companies i used 2fa with to get access to my accounts again. So, before you lose or replace your iPhone, turn off 2fa on all your accounts or you will be screwed, like me. Get a real authenticator with a company that offers real support or a backup that actually works.
  • New problems? Nov 19, 2020

    By Tired IT guy
    After the recent update, I’m finding that any attempts to add mfa for an email that’s already inside of the Authenticator for a different site, it wants to wipe the one already saved, instead of adding it as an additional mfa account like it should be. As an MSP that is onboarding new clients with multiple sites using the same account, this is a major problem. As it stands, we have to use a different Authenticator at this point just to access all of the accounts we manage. Great for personal use, but for professional use, I’m having a hard time recommending this as it stands.
  • Complete and utter garbage Feb 4, 2022

    By Ani O'Moss
    Microsoft Authenticator is by far the most frustrating part of getting a new phone. The piece of trash can't figure out settings (e.g. iCloud) have changed without hard killing the process and reopening it. It also doesn't actually sync over if you get a new phone. Awesome, now I need to get multiple accounts reset after wasting an hour fighting it to try and sync right and logging in literally like 5 times to just make it able to "sync" (the same thing happens with Visual Studio, Outlook, Azure, basically all of their garbage continuously). At least it told me what accounts I have; that's super useful, to know the accounts and be unable to do anything with them. Can't get hacked if I can't get in, checkmate hackers. I didn't expect much from Microsoft since I have to work with and support their products (and seeing as Windows 11's big selling point is ripping off the macOS 10.3 dock), but I'm still disappointed.
  • Horrible Authenticator for iOS users Jun 2, 2022

    By Jess-123454321
    Google Authenticator works flawlessly, every time. So 2F Authentication can be done well for iOS. Microsoft just had a very poor execution of it. I was suddenly booted from my email (outlook365 from my web browser) as of yesterday. I’m told to accept the request pushed to Microsoft Authenticator. No request is there. I use alternate methods (all of them) and no matter what, I’m still routed to again accept a push notification that I'm not receiving. I tried looking in iOS settings and everything looks fine - push notifications are enabled, etc. I tried deleting and reinstalling the app, no luck. There are NO guidelines online. Several people have written on Microsoft forum with this problem and no technician has answered. I, of course, cannot write on the forum because I cannot log into my account. This is just a terrible app because it provides absolutely no troubleshooting help at all.
  • Mar 22, 2022

    By Ashley
    This is the worst. The app and my laptop aren't communicating like they need to, it no longer gives me a QR code, and keeps sending the same message to both screens. Seriously, how am I supposed to see a code or accept something if both screens are requesting the same data, but neither is showing anything but that message.... at least until it times out.
  • Mar 1, 2022

    By Angela Dunwoody
    I no longer recommend this app. I got a new phone. I installed the Authenticator app. Added my accounts. The codes do not work. I made sure my date/time are set to automatically update, I uninstalled and reinstalled the app twice, and nothing I've tried has worked. Additionally, when looking for support, I was directed to a forum where many have asked the same question, but no solutions have been provided, and there seems to be no way to ask someone at Microsoft to help with this. AVOID!!!
  • 6.4.1+ Interface Bloat Apr 8, 2020

    By Whoopmeister
    This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view.
  • NEED DEVELOPER RESPONSE - Locked of all accounts Sep 22, 2019

    By JHesidenz
    After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.
  • Locked App Aug 28, 2020

    By exochoego🐹❄️❤️
    The app has been great and convenient; as long as there’s access to the internet, it works. But today when I try to use it, it is locked. It requires Touch ID to unlock the app (or enter the passcode but there isn’t an option popped up for that), while my Touch ID is currently broken. So I can’t verify my email from now on until the problem is fixed. I deleted the app and reinstalled it, which allowed me to enter it without requiring Touch ID. I went settings and wanted to turn off the requiring-Touch-ID feature, yet it wouldn’t let me do it because turning it off also requires Touch ID. I try to seek support but it seems difficult to find where I can report my problem, so I write it in the review. Please fix the bug to enable people to enter passcode. Only allowing Touch ID is highly inconvenient.
  • Disorganized and faulty Jan 30, 2022

    By dd98203
    Once I made decisions on notifications, two-step authenticator settings, and account information, there was no way to change any of it. Now I can’t receive any codes, and there is no support line for me to reach out to other than a bunch of FAQ pages that lead me nowhere. The app also denies that my account exists, even though it’s been registered on the app for over a month. The settings are minimal in their adaptability, and every link leads me to yet another online page that gives me nothing. It has never been so difficult to access my own account, which was perfectly accessible until the organization telling me to use this app also demanded I change the password, which is what kicked me out in the first place. This app really doesn’t like change.
  • Great app with a fatal flaw Mar 9, 2022

    By TechI3m@e
    I’m looking into alternative apps as I’m writing this review. This has not worked on my Apple Watch 7 with WatchOS 8. I tried everything that was suggested. I disabled App Lock, I deleted the app and reinstalled it on the phone and the watch, I tried several different authenticated accounts, etc. I don’t want to take my phone out of my pocket every single time I need to approve an Authenticator request. It’s easier for me to just switch to another Authenticator app. This worked a long while ago with my Apple Watch 4, but Microsoft is absolutely and ridiculously half-baked in all of their efforts for their products. I still use a lot of their products but am trying to find alternatives for every single one. Except for games, I’ll still use MS to play games on their OS.
  • trash Apr 18, 2022

    By z1ma1sco0l
    When I first got my school account, microsoft authenticator insisted that i get an account to ‘protect it’, so I did. Everything was going well except for the issues that my high school doesn’t allow phones in the school so when we had computer days so we could work on our history projects, I wasn’t able to do anything. And then, I decided to delete the app so that it would just get rid of my accounts on this authenticator and it didn’t. Now, every time I try to check my school emails it makes me go through the authenticator that i am no longer able to access, effectively making me miss important emails and giving me no access to my account at all. If i could i would give this 0/5 because none of their recommendations helped me.

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