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Microsoft Authenticator
Microsoft Corporation
No more passwords, easier sign-in, and greater protection for your accounts.
10M+
Downloads
No more passwords, easier sign-in, and greater protection for your accounts.
see more about Microsoft Authenticator
About Microsoft Authenticator
Google Play
Two factor authentication (2FA) is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After you’ve signed in with two factor authentication (2FA), you’ll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.
Microsoft Authenticator also supports multi factor authentication (MFA) even if you still use a password, by providing a second layer of security after you type your password. When logging in with two factor authentication (2FA), you’ll enter your password, and then you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one time password (OTP) generated by the app. The one time passwords (OTP codes) have a 30 second timer counting down. This timer is so you never have to use the same time based one time password (TOTP) twice and you don’t have to remember the number. The one time password (OTP) doesn’t require you to be connected to a network, and it won’t drain your battery.
You can add multiple accounts to your app, including non-Microsoft accounts like LinkedIn, Github, Amazon, Dropbox, Google, Facebook, and more. Since the app supports the industry standard for time based one time passwords (TOTP), you can secure all your online accounts. Simply enable two factor authentication (2FA) on all your accounts. Then, when you sign in, you’ll provide your username and password as usual. Finally, you’ll enter the one time password (OTP) provided by the Microsoft Authenticator app.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Enroll in our beta program! Follow this link for an early preview of our latest updates: https://play.google.com/apps/testing/com.azure.authenticator
Microsoft Authenticator also supports multi factor authentication (MFA) even if you still use a password, by providing a second layer of security after you type your password. When logging in with two factor authentication (2FA), you’ll enter your password, and then you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one time password (OTP) generated by the app. The one time passwords (OTP codes) have a 30 second timer counting down. This timer is so you never have to use the same time based one time password (TOTP) twice and you don’t have to remember the number. The one time password (OTP) doesn’t require you to be connected to a network, and it won’t drain your battery.
You can add multiple accounts to your app, including non-Microsoft accounts like LinkedIn, Github, Amazon, Dropbox, Google, Facebook, and more. Since the app supports the industry standard for time based one time passwords (TOTP), you can secure all your online accounts. Simply enable two factor authentication (2FA) on all your accounts. Then, when you sign in, you’ll provide your username and password as usual. Finally, you’ll enter the one time password (OTP) provided by the Microsoft Authenticator app.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Enroll in our beta program! Follow this link for an early preview of our latest updates: https://play.google.com/apps/testing/com.azure.authenticator
App Store
Sign in is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. You simply have to enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After, you'll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.
Microsoft Authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts. The app provides a second layer of security after your password. When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Either approve the notification sent to the Microsoft Authenticator, or enter the verification code generated by the app.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Microsoft Authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts. The app provides a second layer of security after your password. When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Either approve the notification sent to the Microsoft Authenticator, or enter the verification code generated by the app.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
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This app is great
Feb 19, 2019 So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.more -
Oct 8, 2020 as an IT company that services other businesses we are loving the experiences that Microsoft is putting forth with their backend for multi-factor authentication on azure active directory. It has been outstanding. There are still a few things that we are hoping to see in upcoming product releases, such as forced MFA on Windows 10 login, but we know that it is an active endeavor and that Microsoft is improving the product all the time.more -
Oct 18, 2020 1. It doesn't automatically backup whenever a new account is added to the Authenticator app. To Backup the new account we have to delete the old backup and again take the complete backup instead it should automatically backup whenever a new account is added. 2. There should be an option to see the TOTP Authentication Token/Key for the account, So, user can copy that and store securely in any Passwords manger. Now if in future if due to some reason Microsoft Authenticator backup is lost, User can again add the account using Authenticator Token without any hassle or getting locked out of any account.more -
Great But
Apr 29, 2018 Love it for how it works as a remote Authenticator for OneDrive & Outlook, and especially for work to authenticate with TouchID when logging in to work resources. BUT - really frustrated by how you lose 2 factor or step linkage to services when you have to restore your iPhone (either from having to erase or moving to a new iPhone) and now I’ve lost login access to some services I used it with for 2 factor. One in particular doesn’t even offer email temporary recovery so I have to completely wipe my settings and information to re-establish access.more -
Oct 14, 2020 As far as Authenticator Apps go, I would say this one is the most liked by myself and fellow Windows 10/Microsoft account users. I personally use this app often with my Win 10 PC to approve my Microsoft account's and 5 other account's 2-Step Verification protection (which I have enabled on any account with the option availble.) As I am constantly using this app I can say that it is a very quick, easy, and a secure way to complete the 2-Step Verification protocols for enabled accounts.more
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Oct 21, 2020 The app now requires a password in order to approve a two factor authentication request. So now I need to unlock my phone, authenticate the app, to approve the request - on top of the thing I'm actually trying to do. Crappy update from a usability perspective. Used to be able to just tap approve on my watch.more -
Permalocked Account?
May 28, 2020 I’ve been using this successfully for several months after my company required it. A few weeks ago, on a Saturday, I received an authentification alert on my phone. I wasn’t working and wasn’t trying to log in so I thought, “oh no! Is someone trying to hack my account!? I’m glad I have this handy app that will let me deny the request and block them! Ha take that hacker!” The next time I tried to check email in Outlook, Authenticator immediately said that I denied the request, even though it never gave me the option. I’ve tried uninstalling and reinstalling this app and Outlook, called my company help desk, tried the Microsoft Support option, so far, no one has been able to fix it. So, from my experience, if you block unauthorized access to your account, which is the sole purpose of this app, your account will be permalocked and will be very difficult or (so far for me) impossible to unlock. I can still access my work account through my laptop, I’m just locked out of the Authenticator app and thus Outlook, on my phone.more -
Oct 18, 2020 Solid 3 stars. It does exactly what it says without fail ever... and nothing else. No customisable icons, no one touch sign in, rolling counters use their own sync not the provider's etc Update: minus another star for asking for a review even though I already have. Don't pester your users. You are better than thismore -
6.4.1+ Interface Bloat
Apr 8, 2020 This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view.more -
Oct 18, 2020 Try breaking your phone - try getting a new phone from a carrier that requires a one time pin to your phone that you broke, before they will issue you a new phone, while you're at the carrier store where you cant vpn to get an email authentication - presuming you set that up. Try having two separate accounts - which work fine - once - but once your phone breaks - the only one that works is the one you install first. This has been a nightmare. Now it requires yet another plugin because, well, microsoft apps arent already using so much space, nor mining enough information. Go Okta. Its much more user friendly for those who's phone breaks, gets itself lost or drowns.more
No reviews available
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This app is great
Feb 19, 2019 So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.more -
Oct 8, 2020 as an IT company that services other businesses we are loving the experiences that Microsoft is putting forth with their backend for multi-factor authentication on azure active directory. It has been outstanding. There are still a few things that we are hoping to see in upcoming product releases, such as forced MFA on Windows 10 login, but we know that it is an active endeavor and that Microsoft is improving the product all the time.more -
Great But
Apr 29, 2018 Love it for how it works as a remote Authenticator for OneDrive & Outlook, and especially for work to authenticate with TouchID when logging in to work resources. BUT - really frustrated by how you lose 2 factor or step linkage to services when you have to restore your iPhone (either from having to erase or moving to a new iPhone) and now I’ve lost login access to some services I used it with for 2 factor. One in particular doesn’t even offer email temporary recovery so I have to completely wipe my settings and information to re-establish access.more -
Oct 14, 2020 As far as Authenticator Apps go, I would say this one is the most liked by myself and fellow Windows 10/Microsoft account users. I personally use this app often with my Win 10 PC to approve my Microsoft account's and 5 other account's 2-Step Verification protection (which I have enabled on any account with the option availble.) As I am constantly using this app I can say that it is a very quick, easy, and a secure way to complete the 2-Step Verification protocols for enabled accounts.more -
Convenience without compromising security
Nov 4, 2019 Microsoft Authenticator is the best MFA app. Since I use my Microsoft account all the time, having a second factor in authenticating gives me assurance & security. And the way it’s implemented is perfect—it sends me a notification, I select a number that matches with the browser, and scan my fingerprint (Touch ID). Amazing! And I can also add 2FA codes of other apps/sites such as Google & Facebook. The app also has iCloud backup & app lock with a passcode & biometrics.more
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Good app. Using it for years
Feb 29, 2020 My company requires us to use 2FA. I liked this one because the Tap to authenticate is very easy to use (It’s integrated with O365 too). No codes to type in. The Watch app makes life really easy - it pops up and I Tap my wrist and I’m in. 4 stars because 2FA can be a pita. ESP on password change day. Every MS product makes me authenticate individually. Office, OneDrive, Teams, Windows. Ugh. At least it just a tap. I use it for home too. Except on my personal laptop. Why? Because 2FA is a pita at night. Having to go downstairs to find my phone just to login. I just want to look something up real quick but the 30day trust has expired and needs to be renewed. I grow tired of it in my house. Usually my iPad is nearer :-)more -
Watch app is not up to park with Phone app
Jun 28, 2019 I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service.more -
Oct 21, 2020 Generally good but could be more secure. The app should show many more numbers for possible selection. Currently I'm given the choice of three numbers so I have a 33% chance of guessing correctly. Why not show me 15 numbers?more -
Could we get codes on the watch?
Apr 10, 2020 Microsoft Authenticator is an amazing app, works perfectly for me and I love how I can use passwordless sign-in for my Microsoft account. Super convenient with an Apple Watch. One thing I wish was added though is the ability to generate 2FA codes with the Apple Watch app. I know some other 2FA apps can do this so I’d love it if it would be added to MS Auth. That would make this app a 5/5. Also, to the person who is upset that codes are now hidden by default: you can change that. Tap the three lines in the top left and then just tap “Show codes”. Voila. Codes are back.more -
Wonderful app, but two things could be improved
Mar 14, 2020 Let me start by saying this app works perfectly, the interface is nice, and it is responsive to sign-in requests. I really like the ability to lock the app with Touch ID, but I would like it even better if the iPhone passcode couldn’t be used to unlock after a failed Touch ID attempt. Also, I would really like the ability to disable password sign-in to my Microsoft account on new devices after setting up Authenticator. Other than that, this app is great!more
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Oct 18, 2020 1. It doesn't automatically backup whenever a new account is added to the Authenticator app. To Backup the new account we have to delete the old backup and again take the complete backup instead it should automatically backup whenever a new account is added. 2. There should be an option to see the TOTP Authentication Token/Key for the account, So, user can copy that and store securely in any Passwords manger. Now if in future if due to some reason Microsoft Authenticator backup is lost, User can again add the account using Authenticator Token without any hassle or getting locked out of any account.more -
Oct 20, 2020 Authenticator has its real best towards security. Easy approve request option with fingerprint enabled adds more ease. But since some time now, if the app is left active in the background and your phone gets lock there is a big irritating issue. The lock screen of the app which asks pattern or fingerprint remains responseless all time to the front hanged. It never allows any clicks and you could only restart phone to get rid of it. Please solve this. Very core need. Nokia3.1Plus Android10more
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Oct 18, 2020 Solid 3 stars. It does exactly what it says without fail ever... and nothing else. No customisable icons, no one touch sign in, rolling counters use their own sync not the provider's etc Update: minus another star for asking for a review even though I already have. Don't pester your users. You are better than thismore -
Oct 15, 2020 This is terrible, the extra lock on top of my phone lock, then on top of my password. It takes me on a good day three to four times to access my secure server. Switch it off! 2 stars for prompt response, rather than publishing a no reply email on Google, perhaps you can let me have a contact email as I can't see this option.more -
Wanted it to work but...
Dec 22, 2019 I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device.more -
Great app, but missing a key feature.
Aug 26, 2020 I absolutely love the app but as someone who has NUMEROUS accounts(I’m talking 20+) accounts with two factor authentication, having an outline of a human next to every single one of my accounts except Google and Facebook and Twitter is unacceptable. I have three Outlook accounts and not even those accounts have the Microsoft logo next to them and it is a Microsoft service! I really love this app and really hope to use it again when Microsoft catches up to Authy who has a logo for every single one of my accounts. It makes sorting and finding accounts a million times easier. Adding logos of companies would make this a 5/5 for me. Until then, I’m switching over to Authy.more
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Oct 21, 2020 The app now requires a password in order to approve a two factor authentication request. So now I need to unlock my phone, authenticate the app, to approve the request - on top of the thing I'm actually trying to do. Crappy update from a usability perspective. Used to be able to just tap approve on my watch.more -
Permalocked Account?
May 28, 2020 I’ve been using this successfully for several months after my company required it. A few weeks ago, on a Saturday, I received an authentification alert on my phone. I wasn’t working and wasn’t trying to log in so I thought, “oh no! Is someone trying to hack my account!? I’m glad I have this handy app that will let me deny the request and block them! Ha take that hacker!” The next time I tried to check email in Outlook, Authenticator immediately said that I denied the request, even though it never gave me the option. I’ve tried uninstalling and reinstalling this app and Outlook, called my company help desk, tried the Microsoft Support option, so far, no one has been able to fix it. So, from my experience, if you block unauthorized access to your account, which is the sole purpose of this app, your account will be permalocked and will be very difficult or (so far for me) impossible to unlock. I can still access my work account through my laptop, I’m just locked out of the Authenticator app and thus Outlook, on my phone.more -
6.4.1+ Interface Bloat
Apr 8, 2020 This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view.more -
Oct 18, 2020 Try breaking your phone - try getting a new phone from a carrier that requires a one time pin to your phone that you broke, before they will issue you a new phone, while you're at the carrier store where you cant vpn to get an email authentication - presuming you set that up. Try having two separate accounts - which work fine - once - but once your phone breaks - the only one that works is the one you install first. This has been a nightmare. Now it requires yet another plugin because, well, microsoft apps arent already using so much space, nor mining enough information. Go Okta. Its much more user friendly for those who's phone breaks, gets itself lost or drowns.more -
NEED DEVELOPER RESPONSE - Locked of all accounts
Sep 22, 2019 After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.more
What’s Groovy
Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.
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What’s Subpar
I have no choice but to use this app for my organization, but recently it began requiring me to "unlock" the app. I had no idea how to do this so I had to Google for an answer. Turns out you have to use your mobile PIN or biometric to unlock the app. I feel like my phone PIN has been compromised and provided to Microsoft. Unacceptable. Also unacceptable is the usage reporting that is enabled by default that I discovered when turning off this unlock feature. Sorry Microsoft, I do not trust you.
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Filter Reviews
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This app is great
So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all. -
as an IT company that services other businesses we are loving the experiences that Microsoft is putting forth with their backend for multi-factor authentication on azure active directory. It has been outstanding. There are still a few things that we are hoping to see in upcoming product releases, such as forced MFA on Windows 10 login, but we know that it is an active endeavor and that Microsoft is improving the product all the time.
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1. It doesn't automatically backup whenever a new account is added to the Authenticator app. To Backup the new account we have to delete the old backup and again take the complete backup instead it should automatically backup whenever a new account is added. 2. There should be an option to see the TOTP Authentication Token/Key for the account, So, user can copy that and store securely in any Passwords manger. Now if in future if due to some reason Microsoft Authenticator backup is lost, User can again add the account using Authenticator Token without any hassle or getting locked out of any account.
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Great But
Love it for how it works as a remote Authenticator for OneDrive & Outlook, and especially for work to authenticate with TouchID when logging in to work resources. BUT - really frustrated by how you lose 2 factor or step linkage to services when you have to restore your iPhone (either from having to erase or moving to a new iPhone) and now I’ve lost login access to some services I used it with for 2 factor. One in particular doesn’t even offer email temporary recovery so I have to completely wipe my settings and information to re-establish access. -
As far as Authenticator Apps go, I would say this one is the most liked by myself and fellow Windows 10/Microsoft account users. I personally use this app often with my Win 10 PC to approve my Microsoft account's and 5 other account's 2-Step Verification protection (which I have enabled on any account with the option availble.) As I am constantly using this app I can say that it is a very quick, easy, and a secure way to complete the 2-Step Verification protocols for enabled accounts.
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Good app. Using it for years
My company requires us to use 2FA. I liked this one because the Tap to authenticate is very easy to use (It’s integrated with O365 too). No codes to type in. The Watch app makes life really easy - it pops up and I Tap my wrist and I’m in. 4 stars because 2FA can be a pita. ESP on password change day. Every MS product makes me authenticate individually. Office, OneDrive, Teams, Windows. Ugh. At least it just a tap. I use it for home too. Except on my personal laptop. Why? Because 2FA is a pita at night. Having to go downstairs to find my phone just to login. I just want to look something up real quick but the 30day trust has expired and needs to be renewed. I grow tired of it in my house. Usually my iPad is nearer :-) -
Authenticator has its real best towards security. Easy approve request option with fingerprint enabled adds more ease. But since some time now, if the app is left active in the background and your phone gets lock there is a big irritating issue. The lock screen of the app which asks pattern or fingerprint remains responseless all time to the front hanged. It never allows any clicks and you could only restart phone to get rid of it. Please solve this. Very core need. Nokia3.1Plus Android10
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Watch app is not up to park with Phone app
I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service. -
Convenience without compromising security
Microsoft Authenticator is the best MFA app. Since I use my Microsoft account all the time, having a second factor in authenticating gives me assurance & security. And the way it’s implemented is perfect—it sends me a notification, I select a number that matches with the browser, and scan my fingerprint (Touch ID). Amazing! And I can also add 2FA codes of other apps/sites such as Google & Facebook. The app also has iCloud backup & app lock with a passcode & biometrics. -
I personally have never had a problem with this authenticator and would recommend it to anyone. Remember to keep your passwords safe and encrypted, and use them manually from time to time to keep them fresh in your mind. Dont allow yourself to be lazy. Dont be a sheep.
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Cannot scan QR code
Why not?
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This app is great
So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all. -
as an IT company that services other businesses we are loving the experiences that Microsoft is putting forth with their backend for multi-factor authentication on azure active directory. It has been outstanding. There are still a few things that we are hoping to see in upcoming product releases, such as forced MFA on Windows 10 login, but we know that it is an active endeavor and that Microsoft is improving the product all the time.
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Great But
Love it for how it works as a remote Authenticator for OneDrive & Outlook, and especially for work to authenticate with TouchID when logging in to work resources. BUT - really frustrated by how you lose 2 factor or step linkage to services when you have to restore your iPhone (either from having to erase or moving to a new iPhone) and now I’ve lost login access to some services I used it with for 2 factor. One in particular doesn’t even offer email temporary recovery so I have to completely wipe my settings and information to re-establish access. -
As far as Authenticator Apps go, I would say this one is the most liked by myself and fellow Windows 10/Microsoft account users. I personally use this app often with my Win 10 PC to approve my Microsoft account's and 5 other account's 2-Step Verification protection (which I have enabled on any account with the option availble.) As I am constantly using this app I can say that it is a very quick, easy, and a secure way to complete the 2-Step Verification protocols for enabled accounts.
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Convenience without compromising security
Microsoft Authenticator is the best MFA app. Since I use my Microsoft account all the time, having a second factor in authenticating gives me assurance & security. And the way it’s implemented is perfect—it sends me a notification, I select a number that matches with the browser, and scan my fingerprint (Touch ID). Amazing! And I can also add 2FA codes of other apps/sites such as Google & Facebook. The app also has iCloud backup & app lock with a passcode & biometrics. -
I personally have never had a problem with this authenticator and would recommend it to anyone. Remember to keep your passwords safe and encrypted, and use them manually from time to time to keep them fresh in your mind. Dont allow yourself to be lazy. Dont be a sheep.
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Two factor authentication seemed ridiculous to me until my password was leaked via trying to log on to a fake scam website and the only thing that stopped my account from being hacked was because I setup my two factor authetication. That story is about a RuneScape account but I reccomend microsoft authenticator ad well.
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As far as authenticator apps go, pretty straight forward. No issues so far except for some phones disabling the notifications from the app. Wishlist: Export of all settings to another device (when migrating to another device) using a QR code (e.g. Google Authenticator)
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Unique feature to backup / restore for iPhone
The best app just because it has very helpful feature to backup ALL accounts in iCloud (iPhone only) and restore them all on new iPhone (or after reset). Very useful feature, not supported by any other Authenticator app, ie all other ones require both new AND old phone, but with MS Authenticator you can just restore everything to the new phone from backup !!! High five to MS !!! -
The Gold Standard
If every authentication app worked like this, they might be used more. This app is by far more useful than the Google competitor. Having to use both, since some accounts only work on one or the other, I much prefer to use Microsoft. The simple act of hitting approve or selecting a number makes signing in a breeze. This is what the future of logging in should be like.
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Good app. Using it for years
My company requires us to use 2FA. I liked this one because the Tap to authenticate is very easy to use (It’s integrated with O365 too). No codes to type in. The Watch app makes life really easy - it pops up and I Tap my wrist and I’m in. 4 stars because 2FA can be a pita. ESP on password change day. Every MS product makes me authenticate individually. Office, OneDrive, Teams, Windows. Ugh. At least it just a tap. I use it for home too. Except on my personal laptop. Why? Because 2FA is a pita at night. Having to go downstairs to find my phone just to login. I just want to look something up real quick but the 30day trust has expired and needs to be renewed. I grow tired of it in my house. Usually my iPad is nearer :-) -
Watch app is not up to park with Phone app
I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service. -
Generally good but could be more secure. The app should show many more numbers for possible selection. Currently I'm given the choice of three numbers so I have a 33% chance of guessing correctly. Why not show me 15 numbers?
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Could we get codes on the watch?
Microsoft Authenticator is an amazing app, works perfectly for me and I love how I can use passwordless sign-in for my Microsoft account. Super convenient with an Apple Watch. One thing I wish was added though is the ability to generate 2FA codes with the Apple Watch app. I know some other 2FA apps can do this so I’d love it if it would be added to MS Auth. That would make this app a 5/5. Also, to the person who is upset that codes are now hidden by default: you can change that. Tap the three lines in the top left and then just tap “Show codes”. Voila. Codes are back. -
Wonderful app, but two things could be improved
Let me start by saying this app works perfectly, the interface is nice, and it is responsive to sign-in requests. I really like the ability to lock the app with Touch ID, but I would like it even better if the iPhone passcode couldn’t be used to unlock after a failed Touch ID attempt. Also, I would really like the ability to disable password sign-in to my Microsoft account on new devices after setting up Authenticator. Other than that, this app is great! -
it worked fine for a few months and I am only having a problem with now but it is ridiculous that it doesn't work when I am trying to login to take my midterm, plus I am really trying extremely hard not to curse in this review
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App is great but Apple Watch not working
Every time I try using it. It tells me “Get started by adding a personal Microsoft account on the phone app”. A what the hell does that even mean? I have a Microsoft account (MSN on iPhone accounts) have the authenticator app and it generates codes fine. Also added my MSN account on my Apple Watch. Deleted the app on the watch. Restarted phone. Installed again and still the same message. What the hell is the “phone app”? If that means the Watch App on the iPhone then yes I added my MSN there... -
Great, But it has a security flaw
I have activated the notification of the app so I can see sign-in requests, I have also activated the app lock mechanism so no one could see my codes. But when I get a notification and I tap on it, the app opens locked but it shows me a request that says "approve sign-in?". Anyone with access to my phone can approve it. Sorry to post here but I couldn't find contact info of developers of this app on Microsoft website , I can provide Screenshot if needed.
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1. It doesn't automatically backup whenever a new account is added to the Authenticator app. To Backup the new account we have to delete the old backup and again take the complete backup instead it should automatically backup whenever a new account is added. 2. There should be an option to see the TOTP Authentication Token/Key for the account, So, user can copy that and store securely in any Passwords manger. Now if in future if due to some reason Microsoft Authenticator backup is lost, User can again add the account using Authenticator Token without any hassle or getting locked out of any account.
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Authenticator has its real best towards security. Easy approve request option with fingerprint enabled adds more ease. But since some time now, if the app is left active in the background and your phone gets lock there is a big irritating issue. The lock screen of the app which asks pattern or fingerprint remains responseless all time to the front hanged. It never allows any clicks and you could only restart phone to get rid of it. Please solve this. Very core need. Nokia3.1Plus Android10
Filter Reviews
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The app now requires a password in order to approve a two factor authentication request. So now I need to unlock my phone, authenticate the app, to approve the request - on top of the thing I'm actually trying to do. Crappy update from a usability perspective. Used to be able to just tap approve on my watch.
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Permalocked Account?
I’ve been using this successfully for several months after my company required it. A few weeks ago, on a Saturday, I received an authentification alert on my phone. I wasn’t working and wasn’t trying to log in so I thought, “oh no! Is someone trying to hack my account!? I’m glad I have this handy app that will let me deny the request and block them! Ha take that hacker!” The next time I tried to check email in Outlook, Authenticator immediately said that I denied the request, even though it never gave me the option. I’ve tried uninstalling and reinstalling this app and Outlook, called my company help desk, tried the Microsoft Support option, so far, no one has been able to fix it. So, from my experience, if you block unauthorized access to your account, which is the sole purpose of this app, your account will be permalocked and will be very difficult or (so far for me) impossible to unlock. I can still access my work account through my laptop, I’m just locked out of the Authenticator app and thus Outlook, on my phone. -
Solid 3 stars. It does exactly what it says without fail ever... and nothing else. No customisable icons, no one touch sign in, rolling counters use their own sync not the provider's etc Update: minus another star for asking for a review even though I already have. Don't pester your users. You are better than this
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6.4.1+ Interface Bloat
This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view. -
Try breaking your phone - try getting a new phone from a carrier that requires a one time pin to your phone that you broke, before they will issue you a new phone, while you're at the carrier store where you cant vpn to get an email authentication - presuming you set that up. Try having two separate accounts - which work fine - once - but once your phone breaks - the only one that works is the one you install first. This has been a nightmare. Now it requires yet another plugin because, well, microsoft apps arent already using so much space, nor mining enough information. Go Okta. Its much more user friendly for those who's phone breaks, gets itself lost or drowns.
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NEED DEVELOPER RESPONSE - Locked of all accounts
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue. -
Latest update enforces "App Lock" if you have a pin/password set for your phone. I can't use this app now since I have the settings app blocked sometimes to stop wasting time on my phone - "App Lock" is an extension of Settings & gets blocked too. And I need this Authenticator App for work - do u see the problem here? Also, one would now require to enter pin/password 3 times - 1. Unlock phone 2. Unlock this app 3. Approve MFA. That's just stupid UX design!! 😡
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Locked App
The app has been great and convenient; as long as there’s access to the internet, it works. But today when I try to use it, it is locked. It requires Touch ID to unlock the app (or enter the passcode but there isn’t an option popped up for that), while my Touch ID is currently broken. So I can’t verify my email from now on until the problem is fixed. I deleted the app and reinstalled it, which allowed me to enter it without requiring Touch ID. I went settings and wanted to turn off the requiring-Touch-ID feature, yet it wouldn’t let me do it because turning it off also requires Touch ID. I try to seek support but it seems difficult to find where I can report my problem, so I write it in the review. Please fix the bug to enable people to enter passcode. Only allowing Touch ID is highly inconvenient. -
This is terrible, the extra lock on top of my phone lock, then on top of my password. It takes me on a good day three to four times to access my secure server. Switch it off! 2 stars for prompt response, rather than publishing a no reply email on Google, perhaps you can let me have a contact email as I can't see this option.
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Wanted it to work but...
I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device.
No reviews available
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Solid 3 stars. It does exactly what it says without fail ever... and nothing else. No customisable icons, no one touch sign in, rolling counters use their own sync not the provider's etc Update: minus another star for asking for a review even though I already have. Don't pester your users. You are better than this
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This is terrible, the extra lock on top of my phone lock, then on top of my password. It takes me on a good day three to four times to access my secure server. Switch it off! 2 stars for prompt response, rather than publishing a no reply email on Google, perhaps you can let me have a contact email as I can't see this option.
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Wanted it to work but...
I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device. -
Great app, but missing a key feature.
I absolutely love the app but as someone who has NUMEROUS accounts(I’m talking 20+) accounts with two factor authentication, having an outline of a human next to every single one of my accounts except Google and Facebook and Twitter is unacceptable. I have three Outlook accounts and not even those accounts have the Microsoft logo next to them and it is a Microsoft service! I really love this app and really hope to use it again when Microsoft catches up to Authy who has a logo for every single one of my accounts. It makes sorting and finding accounts a million times easier. Adding logos of companies would make this a 5/5 for me. Until then, I’m switching over to Authy.
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The app now requires a password in order to approve a two factor authentication request. So now I need to unlock my phone, authenticate the app, to approve the request - on top of the thing I'm actually trying to do. Crappy update from a usability perspective. Used to be able to just tap approve on my watch.
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Permalocked Account?
I’ve been using this successfully for several months after my company required it. A few weeks ago, on a Saturday, I received an authentification alert on my phone. I wasn’t working and wasn’t trying to log in so I thought, “oh no! Is someone trying to hack my account!? I’m glad I have this handy app that will let me deny the request and block them! Ha take that hacker!” The next time I tried to check email in Outlook, Authenticator immediately said that I denied the request, even though it never gave me the option. I’ve tried uninstalling and reinstalling this app and Outlook, called my company help desk, tried the Microsoft Support option, so far, no one has been able to fix it. So, from my experience, if you block unauthorized access to your account, which is the sole purpose of this app, your account will be permalocked and will be very difficult or (so far for me) impossible to unlock. I can still access my work account through my laptop, I’m just locked out of the Authenticator app and thus Outlook, on my phone. -
6.4.1+ Interface Bloat
This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view. -
Try breaking your phone - try getting a new phone from a carrier that requires a one time pin to your phone that you broke, before they will issue you a new phone, while you're at the carrier store where you cant vpn to get an email authentication - presuming you set that up. Try having two separate accounts - which work fine - once - but once your phone breaks - the only one that works is the one you install first. This has been a nightmare. Now it requires yet another plugin because, well, microsoft apps arent already using so much space, nor mining enough information. Go Okta. Its much more user friendly for those who's phone breaks, gets itself lost or drowns.
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NEED DEVELOPER RESPONSE - Locked of all accounts
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue. -
Latest update enforces "App Lock" if you have a pin/password set for your phone. I can't use this app now since I have the settings app blocked sometimes to stop wasting time on my phone - "App Lock" is an extension of Settings & gets blocked too. And I need this Authenticator App for work - do u see the problem here? Also, one would now require to enter pin/password 3 times - 1. Unlock phone 2. Unlock this app 3. Approve MFA. That's just stupid UX design!! 😡
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Locked App
The app has been great and convenient; as long as there’s access to the internet, it works. But today when I try to use it, it is locked. It requires Touch ID to unlock the app (or enter the passcode but there isn’t an option popped up for that), while my Touch ID is currently broken. So I can’t verify my email from now on until the problem is fixed. I deleted the app and reinstalled it, which allowed me to enter it without requiring Touch ID. I went settings and wanted to turn off the requiring-Touch-ID feature, yet it wouldn’t let me do it because turning it off also requires Touch ID. I try to seek support but it seems difficult to find where I can report my problem, so I write it in the review. Please fix the bug to enable people to enter passcode. Only allowing Touch ID is highly inconvenient. -
Restoring backup requires personal Microsoft Account. Not possibe to backup work related stuff to work account. Also restoring backup from cloud does not actually restore anything else than a list of previously existed MFA's and user is still required to go trough them one by one and re-enabling ever singe one. Manually. Pointless. Edit: Also developers seems to overlook issues and recommend reading FAQ when given issues in their app.
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Works ok until you need to recover from a backup
Microsoft’s authenticator apps claims to be able to back up your accounts/data to icloud, and that would be a nice feature to have. I made sure my icloud backup was enabled in the authenticator app and then reset my iPhone and restored from a backup. When it came time to open the authenticator app, it had no accounts in there, so I clicked the Restore accounts from backup option, and it claims I have no icloud backup :). So then I get to have the lovely experience of trying to get into all my accounts that have 2 factor authentication enabled without the authenticator app. Super fun, thanks Microsoft! Great app here, if you care about not getting locked out of your accounts, don't use this app! ICLOUD BACKUP DOES NOT WORK. -
After device change all profiles are gone. It is comfortable way for two stage verification however after I changed my phone and reinstalled the app all saved profiles are gone. So I'm locked from my accounts as I need code from the app. This is silly! Question to MS developers how often do you think people change their phones?
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Release Notes
6.2010.6717
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