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Microsoft Authenticator
Microsoft Corporation
No more passwords, easier sign-in, and greater protection for your accounts.
10M+
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No more passwords, easier sign-in, and greater protection for your accounts.
see more about Microsoft Authenticator
About Microsoft Authenticator
Google Play
Two factor authentication (2FA) is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After you’ve signed in with two factor authentication (2FA), you’ll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.
Microsoft Authenticator also supports multi factor authentication (MFA) even if you still use a password, by providing a second layer of security after you type your password. When logging in with two factor authentication (2FA), you’ll enter your password, and then you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one time password (OTP) generated by the app. The one time passwords (OTP codes) have a 30 second timer counting down. This timer is so you never have to use the same time based one time password (TOTP) twice and you don’t have to remember the number. The one time password (OTP) doesn’t require you to be connected to a network, and it won’t drain your battery.
You can add multiple accounts to your app, including non-Microsoft accounts like LinkedIn, Github, Amazon, Dropbox, Google, Facebook, and more. Since the app supports the industry standard for time based one time passwords (TOTP), you can secure all your online accounts. Simply enable two factor authentication (2FA) on all your accounts. Then, when you sign in, you’ll provide your username and password as usual. Finally, you’ll enter the one time password (OTP) provided by the Microsoft Authenticator app.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Enroll in our beta program! Follow this link for an early preview of our latest updates: https://play.google.com/apps/testing/com.azure.authenticator
Microsoft Authenticator also supports multi factor authentication (MFA) even if you still use a password, by providing a second layer of security after you type your password. When logging in with two factor authentication (2FA), you’ll enter your password, and then you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one time password (OTP) generated by the app. The one time passwords (OTP codes) have a 30 second timer counting down. This timer is so you never have to use the same time based one time password (TOTP) twice and you don’t have to remember the number. The one time password (OTP) doesn’t require you to be connected to a network, and it won’t drain your battery.
You can add multiple accounts to your app, including non-Microsoft accounts like LinkedIn, Github, Amazon, Dropbox, Google, Facebook, and more. Since the app supports the industry standard for time based one time passwords (TOTP), you can secure all your online accounts. Simply enable two factor authentication (2FA) on all your accounts. Then, when you sign in, you’ll provide your username and password as usual. Finally, you’ll enter the one time password (OTP) provided by the Microsoft Authenticator app.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Enroll in our beta program! Follow this link for an early preview of our latest updates: https://play.google.com/apps/testing/com.azure.authenticator
App Store
Sign in is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. You simply have to enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After, you'll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.
Microsoft Authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts. The app provides a second layer of security after your password. When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Either approve the notification sent to the Microsoft Authenticator, or enter the verification code generated by the app.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Microsoft Authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts. The app provides a second layer of security after your password. When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Either approve the notification sent to the Microsoft Authenticator, or enter the verification code generated by the app.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Filter Reviews
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Great on iPhone Watch app is a bust
Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3. -
After 9 months of use so far it's 10 out of 10. I used Google's authentication app for a couple of years as this Microsoft app wasn't available on my old phone's iOS version, I experienced nothing but problems with Google's app it basically didn't work at all from the start, but after 9 months I haven't had a single problem with Microsoft app, brilliant.
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Once you're used to using this authenticator, you can't live without it. I try to change my passwords often but with so many different sites and apps, its not easy to remember them all. This solves the issue should I forget and makes it harder for anyone to access your online accounts.
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This app is great
So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all. -
I don't understand how this APP does anything to enchance my experience with the nine character password i've been using. I always end up deleting the app for space, or losing my device or cracking my screen, and I always forget or dont know how to remove this from my account before that happens, so i always end up having account security issues with both of my hotmail accounts. Fyi. I was married to the women who uses he Cc number on my account in 2009. July 1st. 2020 I get it now. Thank You.
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Great app, but needs fixes.
First of all, I love this app, and use it every day to sign in to my Microsoft account. I recently bought a new phone, so I opened the app and clicked backup. It finished without error, and when the phone transfer was complete I erased the old one and got rid of it. However, the backup did not restore on my new phone! I am now locked out of multiple accounts that use Two Factor Authentication, with no way of retrieving some of them. I have tried everything but since I can’t access the account I can’t setup TFA again. -
Finally, the AUTHENTICATOR APP is a godsend! I am constantly forgetting my passwords! Sometimes i would just skip trying to sign in, because I didnt have the time, or just didnt want to go thru the frustration of resetting my password. But now, when i forget, i'll see the pop up, reminding me i have the AUTHENTICATOR APP, & to click on the number i see on the screen,.. it's so simple! In less than 30 seconds, the App is open! Thanks Microsoft for thinking of the forgetful people!
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Easy to use even if you have never had to use an authenticator app before. More user friendly then other AUth apps and tends to never have any issues whatsoever when syncing and authorizing whatever it might be that I need to authorize at the time. As more and more apps, programs, and websites rely on actual human interaction because that's going to help the program ect exist longer with fewer bugs, that's a good thing. Excellent app no problems EVER. thank you Microsoft we did it! :)
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Good app. Using it for years
My company requires us to use 2FA. I liked this one because the Tap to authenticate is very easy to use (It’s integrated with O365 too). No codes to type in. The Watch app makes life really easy - it pops up and I Tap my wrist and I’m in. 4 stars because 2FA can be a pita. ESP on password change day. Every MS product makes me authenticate individually. Office, OneDrive, Teams, Windows. Ugh. At least it just a tap. I use it for home too. Except on my personal laptop. Why? Because 2FA is a pita at night. Having to go downstairs to find my phone just to login. I just want to look something up real quick but the 30day trust has expired and needs to be renewed. I grow tired of it in my house. Usually my iPad is nearer :-) -
I REALLY REALLY REALLY wish that Microsoft Authenticator had a browser extension for Chrome and Edge (Like Authy) so that I could approve 2FA in my browser without having to check my phone each time. I have so many accounts that use 2FA, it is a pain in the butt to keep picking my phone up just to click approve every time I log into something. Add that to this application and it's 5 stars easily.
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Great and secure
Great and secure app
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Great on iPhone Watch app is a bust
Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3. -
After 9 months of use so far it's 10 out of 10. I used Google's authentication app for a couple of years as this Microsoft app wasn't available on my old phone's iOS version, I experienced nothing but problems with Google's app it basically didn't work at all from the start, but after 9 months I haven't had a single problem with Microsoft app, brilliant.
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Once you're used to using this authenticator, you can't live without it. I try to change my passwords often but with so many different sites and apps, its not easy to remember them all. This solves the issue should I forget and makes it harder for anyone to access your online accounts.
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This app is great
So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all. -
I don't understand how this APP does anything to enchance my experience with the nine character password i've been using. I always end up deleting the app for space, or losing my device or cracking my screen, and I always forget or dont know how to remove this from my account before that happens, so i always end up having account security issues with both of my hotmail accounts. Fyi. I was married to the women who uses he Cc number on my account in 2009. July 1st. 2020 I get it now. Thank You.
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Great app, but needs fixes.
First of all, I love this app, and use it every day to sign in to my Microsoft account. I recently bought a new phone, so I opened the app and clicked backup. It finished without error, and when the phone transfer was complete I erased the old one and got rid of it. However, the backup did not restore on my new phone! I am now locked out of multiple accounts that use Two Factor Authentication, with no way of retrieving some of them. I have tried everything but since I can’t access the account I can’t setup TFA again. -
Finally, the AUTHENTICATOR APP is a godsend! I am constantly forgetting my passwords! Sometimes i would just skip trying to sign in, because I didnt have the time, or just didnt want to go thru the frustration of resetting my password. But now, when i forget, i'll see the pop up, reminding me i have the AUTHENTICATOR APP, & to click on the number i see on the screen,.. it's so simple! In less than 30 seconds, the App is open! Thanks Microsoft for thinking of the forgetful people!
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Easy to use even if you have never had to use an authenticator app before. More user friendly then other AUth apps and tends to never have any issues whatsoever when syncing and authorizing whatever it might be that I need to authorize at the time. As more and more apps, programs, and websites rely on actual human interaction because that's going to help the program ect exist longer with fewer bugs, that's a good thing. Excellent app no problems EVER. thank you Microsoft we did it! :)
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Great But
Love it for how it works as a remote Authenticator for OneDrive & Outlook, and especially for work to authenticate with TouchID when logging in to work resources. BUT - really frustrated by how you lose 2 factor or step linkage to services when you have to restore your iPhone (either from having to erase or moving to a new iPhone) and now I’ve lost login access to some services I used it with for 2 factor. One in particular doesn’t even offer email temporary recovery so I have to completely wipe my settings and information to re-establish access. -
Convenience without compromising security
Microsoft Authenticator is the best MFA app. Since I use my Microsoft account all the time, having a second factor in authenticating gives me assurance & security. And the way it’s implemented is perfect—it sends me a notification, I select a number that matches with the browser, and scan my fingerprint (Touch ID). Amazing! And I can also add 2FA codes of other apps/sites such as Google & Facebook. The app also has iCloud backup & app lock with a passcode & biometrics.
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Good app. Using it for years
My company requires us to use 2FA. I liked this one because the Tap to authenticate is very easy to use (It’s integrated with O365 too). No codes to type in. The Watch app makes life really easy - it pops up and I Tap my wrist and I’m in. 4 stars because 2FA can be a pita. ESP on password change day. Every MS product makes me authenticate individually. Office, OneDrive, Teams, Windows. Ugh. At least it just a tap. I use it for home too. Except on my personal laptop. Why? Because 2FA is a pita at night. Having to go downstairs to find my phone just to login. I just want to look something up real quick but the 30day trust has expired and needs to be renewed. I grow tired of it in my house. Usually my iPad is nearer :-) -
I REALLY REALLY REALLY wish that Microsoft Authenticator had a browser extension for Chrome and Edge (Like Authy) so that I could approve 2FA in my browser without having to check my phone each time. I have so many accounts that use 2FA, it is a pain in the butt to keep picking my phone up just to click approve every time I log into something. Add that to this application and it's 5 stars easily.
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Watch app is not up to park with Phone app
I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service. -
The only reason I gave it 4 stars is bc it isn't consistent. I don't always get the prompt that it's working so in the past I have reset my password when it wasn't necessary. However, that's more likely to be operator error than the fault of the developers. It's a good security app, easy to use, pretty straight forward. I like it. I'd recommend it.
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Could we get codes on the watch?
Microsoft Authenticator is an amazing app, works perfectly for me and I love how I can use passwordless sign-in for my Microsoft account. Super convenient with an Apple Watch. One thing I wish was added though is the ability to generate 2FA codes with the Apple Watch app. I know some other 2FA apps can do this so I’d love it if it would be added to MS Auth. That would make this app a 5/5. Also, to the person who is upset that codes are now hidden by default: you can change that. Tap the three lines in the top left and then just tap “Show codes”. Voila. Codes are back. -
The app is decent, but it is in dire need of an interface update. Handling more than a handful of authenticators is tedious. Make it a grid with user configurable icons (and for the love of God, give us a few common ones by default) and show the code when we click on the grid item. Also, search. This app could be so much better. Edit: It has recently improved somewhat. Definitely a step in the right direction, with a more compact default view.
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Wonderful app, but two things could be improved
Let me start by saying this app works perfectly, the interface is nice, and it is responsive to sign-in requests. I really like the ability to lock the app with Touch ID, but I would like it even better if the iPhone passcode couldn’t be used to unlock after a failed Touch ID attempt. Also, I would really like the ability to disable password sign-in to my Microsoft account on new devices after setting up Authenticator. Other than that, this app is great! -
It does exactly what is should. However, I can't understand why 'Approve' is on the right, and 'Deny' is on the left when the alert appears on my phone (Android). That just doesn't make any sense to me, but I may be in the minority.
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App is great but Apple Watch not working
Every time I try using it. It tells me “Get started by adding a personal Microsoft account on the phone app”. A what the hell does that even mean? I have a Microsoft account (MSN on iPhone accounts) have the authenticator app and it generates codes fine. Also added my MSN account on my Apple Watch. Deleted the app on the watch. Restarted phone. Installed again and still the same message. What the hell is the “phone app”? If that means the Watch App on the iPhone then yes I added my MSN there...
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I'm in the process of reloading this app and trying to re-sync my phone and PC because after a so-called update in June, the app would not refresh and work between the two devices. When the app was operational prior to the patch it was great. If I am able to synchronize the devices and the app becomes functional again, I will upgrade my rating.
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Solid. But needs spit-polish
The core functionality of the app is rock solid. It works. Every time. Not one crash. But my problem is all this time I see no spit polish with some nice to have features. Example 1: Now, this is petty. Tom Petty. But for accounts that don't automatically pull in an avatar image ID like the option to set it myself. When I click edit I should be able to click each image and set it from photos. Example 2: For an app that provides security why can't I set a password or touched for opening the app? Like everything else I can enable this with the understanding that it's my responsibility to secure said password to access my app. This way no one can snatched my phone when it's on but unlocked at my desk and I'm in the restroom. It's the little quality of life things that are missing that could really set this app apart from the competition. That being said I trust MS with my data more than Google so I'll keep this. Good job. But please consider these changes.
Filter Reviews
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Google's app works with accounts where this one won't & both give codes in the same format. Makes me wonder d this one doesn't just have some kind of a bug??? Had to reinstall after phone problems. Now I can't use to authenticate for PayPal. The number sequences are too long. Forgot how I initially set this up. All I can do is add my Microsoft account. Going to try a different app .
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6.4.1+ Interface Bloat
This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view. -
NEED DEVELOPER RESPONSE - Locked of all accounts
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue. -
Repair your application !!!!! Whenever I try using login via mobile authenticator, I approve of the number but I'm asked to put on my lockscreen passcode again and again repeatedly for the same particular authentication, until eventually I run out of time and hence I am forced down to write my entire microsoft password on the my other devices. If this is the single most important task that the app can't perform then I wonder what was the purpose of making such an application.
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I had to update my phone recently and once that happened, Authenticator updated as well and I lost all my accounts! Now when I go to add accounts like usual, it asks for an account name and a secret key?! What the hell is this now!? I used to be able to just add my account and it would be linked! Why did this change?!
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Personally invasive
We are now being forced to install invasive applications on our personal devices, for access to mandatory company email, etc. This is crossing a line. Unless a mobile device is a company asset, we should not be manipulated into a position to either install it, or be unable to do our jobs. Which then quite possibly becomes, no job... Now of course Microsoft doesn’t create the company mandates of their clientele. What they have done is, create, market and sell an idea and application in the ever evolving game of data collection for cash. I once was a huge supporter of Microsoft’s innovation, intelligence and foresight. Now they have decided to follow Zuckerberg down into the sewers and become an entity that as always earns profits... but now at the sacrifice of the dignity and respect of its former self. -
Wanted it to work but...
I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device. -
Works ok until you need to recover from a backup
Microsoft’s authenticator apps claims to be able to back up your accounts/data to icloud, and that would be a nice feature to have. I made sure my icloud backup was enabled in the authenticator app and then reset my iPhone and restored from a backup. When it came time to open the authenticator app, it had no accounts in there, so I clicked the Restore accounts from backup option, and it claims I have no icloud backup :). So then I get to have the lovely experience of trying to get into all my accounts that have 2 factor authentication enabled without the authenticator app. Super fun, thanks Microsoft! Great app here, if you care about not getting locked out of your accounts, don't use this app! ICLOUD BACKUP DOES NOT WORK. -
Your last update "broke the app". 1. When clicking show codes it only displays my 2 first entries, so now have to click the other entries to see the codes, whereas before I could see all the codes at once. 2. I have one entry no longer in use but now I click on it and nothing happens, cannot remove it. And if you can see from other recent reviews, it is happening to other people. Can you please fix that?
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Was good. But now doesn't work keeps throwing me through a loop where I have to endlessly set up a security password/swipe pattern which IS setup always but the app does not register it. Simply not useful as an app since it does nothing except force me to setup security pattern AGAIN AND AGAIN
No reviews available
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Google's app works with accounts where this one won't & both give codes in the same format. Makes me wonder d this one doesn't just have some kind of a bug??? Had to reinstall after phone problems. Now I can't use to authenticate for PayPal. The number sequences are too long. Forgot how I initially set this up. All I can do is add my Microsoft account. Going to try a different app .
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Wanted it to work but...
I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device.
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6.4.1+ Interface Bloat
This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view. -
NEED DEVELOPER RESPONSE - Locked of all accounts
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue. -
Repair your application !!!!! Whenever I try using login via mobile authenticator, I approve of the number but I'm asked to put on my lockscreen passcode again and again repeatedly for the same particular authentication, until eventually I run out of time and hence I am forced down to write my entire microsoft password on the my other devices. If this is the single most important task that the app can't perform then I wonder what was the purpose of making such an application.
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I had to update my phone recently and once that happened, Authenticator updated as well and I lost all my accounts! Now when I go to add accounts like usual, it asks for an account name and a secret key?! What the hell is this now!? I used to be able to just add my account and it would be linked! Why did this change?!
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Personally invasive
We are now being forced to install invasive applications on our personal devices, for access to mandatory company email, etc. This is crossing a line. Unless a mobile device is a company asset, we should not be manipulated into a position to either install it, or be unable to do our jobs. Which then quite possibly becomes, no job... Now of course Microsoft doesn’t create the company mandates of their clientele. What they have done is, create, market and sell an idea and application in the ever evolving game of data collection for cash. I once was a huge supporter of Microsoft’s innovation, intelligence and foresight. Now they have decided to follow Zuckerberg down into the sewers and become an entity that as always earns profits... but now at the sacrifice of the dignity and respect of its former self. -
Works ok until you need to recover from a backup
Microsoft’s authenticator apps claims to be able to back up your accounts/data to icloud, and that would be a nice feature to have. I made sure my icloud backup was enabled in the authenticator app and then reset my iPhone and restored from a backup. When it came time to open the authenticator app, it had no accounts in there, so I clicked the Restore accounts from backup option, and it claims I have no icloud backup :). So then I get to have the lovely experience of trying to get into all my accounts that have 2 factor authentication enabled without the authenticator app. Super fun, thanks Microsoft! Great app here, if you care about not getting locked out of your accounts, don't use this app! ICLOUD BACKUP DOES NOT WORK. -
Your last update "broke the app". 1. When clicking show codes it only displays my 2 first entries, so now have to click the other entries to see the codes, whereas before I could see all the codes at once. 2. I have one entry no longer in use but now I click on it and nothing happens, cannot remove it. And if you can see from other recent reviews, it is happening to other people. Can you please fix that?
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Was good. But now doesn't work keeps throwing me through a loop where I have to endlessly set up a security password/swipe pattern which IS setup always but the app does not register it. Simply not useful as an app since it does nothing except force me to setup security pattern AGAIN AND AGAIN
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App doesn’t even know I’m using it
Every time I need to use this truly terrible app, I cringe. It never goes well, not once. But alas, I need to every two months when my company requires I change my password. When the dreaded times come to use this, I constantly have to log in over and over. I need to fully close and then re-launch the app to receive the approval message. This is all to log into Outlook, but despite Outlook prompting me to open the app, it never registers that I’ve successfully authenticated. So, I’m never able to actually do anything. Not sure if Outlook is terrible or this, but either way, I don’t understand why anyone chooses to use Microsoft apps.
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Release Notes
6.2007.5086
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