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Microsoft Authenticator

Microsoft Authenticator

Microsoft Corporation

No more passwords, easier sign-in, and greater protection for your accounts.

4.7 Ratings 773K+ Reviews 50M+ Downloads

Ratings & Reviews

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  • Best authentication app I’ve used by far Dec 8, 2020

    By yframed
    This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far.
  • Sep 4, 2021

    By Fran Freeman
    This app gives me two step authentication - I have to enter my PIN and then my password from the password wallet on my phone or computer can then be used to sign in to my various applications. Sometimes it can be a little annoying, but then I realize it is keeping my accounts safe. Entering a four digit PIN is a small inconvenience in exchange for not having to remember dozens of passwords. It works across platforms as well, which I find to be helpful.
  • This is not 2 Step verification. Jul 19, 2021

    By Droppachoppa474
    Updated: after doing a little more research and trying different things I realized that passwordless logins only happen on my devices. I logged in 5 different devices that were mine and I didn’t have to put a password only a pop up of approval on my other devices which scared me cause it’s one step verification. but I guess it’s cause it recognized my device. But if you grab another device that’s not yours it will ask for a password. I think this is the way it works. Not 100% sure. I think this is a great idea to make it more seamlessly for the user. But it would be pretty great if we can choose to either have that option on or off. Changing my rating to 5 stars. Great work guys.
  • Sep 15, 2021

    By Arlington Albertson
    Not gonna lie, I was initially skeptical, I mean it is a Microsoft app. But this is NOT the old Microsoft. This app has been great and the functionality superb. It has already proven it's worth by defending against unauthorized login attempts on my account. DEFINITELY USE IT!!!
  • Sep 5, 2021

    By Rickel Steiner46
    Easier than going through the rigmoral of text or E-mail numbers. With 2 factor-authentication, it can be annoying having to remember numbers through E-mails or text messages. This app removes all that as all you have to do is use your biometric sign in which is the proof for this app, push "approve" and the app you were trying to access opes automatically so, it is perfect and have no negatives, which is rare for me.
  • Our preferred MFA application Aug 17, 2021

    By SimonTuffGuy
    Microsoft Authenticator is our suggestion for all of our MSP clients when we need to suggest a MFA application to use. The only recommendation I have would be to include the ability to create groups of accounts that could be toggled to display or not; for example I rarely have to see my personal accounts for Facebook or eBay, so being able to group them as “Personal” and not have to scroll past them to find others, but expand on them as needed, would be a huge selling point. And, yes, I understand being able to organize them, but with well over 100 accounts in the app, I’m seemingly scrolling for for just about all of them except for the primary/top 5.
  • Great on iPhone Watch app is a bust Oct 3, 2018

    By EdLewis2
    Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.
  • Sep 17, 2021

    By Glauco Neto
    I seems that he can sync into your Microsoft account, so different from Google authenticator he don't list your 2FA accounts logged into the app. And asks to approve or decline some requisition of login, what is great! And the best is the fingerprint to login the app because is your passwords of accounts inside there. I love it!
  • This app is great Feb 19, 2019

    By MyExDumpedMeForATrashCan
    So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.
  • Sep 7, 2021

    By Christian Magno
    My go to authenticator app. Works well, has app lock for that extra security. One minor issue is that app lock seems to turn off after an update and needs to be reactivated. It would be nice if there was a way to sort or filter accounts in the app (I have about 50). So that accounts with push prompts are not automatically shown but accounts with 6-digid codes are.
  • Best authentication app I’ve used by far Dec 8, 2020

    By yframed
    This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far.
  • Sep 4, 2021

    By Fran Freeman
    This app gives me two step authentication - I have to enter my PIN and then my password from the password wallet on my phone or computer can then be used to sign in to my various applications. Sometimes it can be a little annoying, but then I realize it is keeping my accounts safe. Entering a four digit PIN is a small inconvenience in exchange for not having to remember dozens of passwords. It works across platforms as well, which I find to be helpful.
  • This is not 2 Step verification. Jul 19, 2021

    By Droppachoppa474
    Updated: after doing a little more research and trying different things I realized that passwordless logins only happen on my devices. I logged in 5 different devices that were mine and I didn’t have to put a password only a pop up of approval on my other devices which scared me cause it’s one step verification. but I guess it’s cause it recognized my device. But if you grab another device that’s not yours it will ask for a password. I think this is the way it works. Not 100% sure. I think this is a great idea to make it more seamlessly for the user. But it would be pretty great if we can choose to either have that option on or off. Changing my rating to 5 stars. Great work guys.
  • Sep 15, 2021

    By Arlington Albertson
    Not gonna lie, I was initially skeptical, I mean it is a Microsoft app. But this is NOT the old Microsoft. This app has been great and the functionality superb. It has already proven it's worth by defending against unauthorized login attempts on my account. DEFINITELY USE IT!!!
  • Sep 5, 2021

    By Rickel Steiner46
    Easier than going through the rigmoral of text or E-mail numbers. With 2 factor-authentication, it can be annoying having to remember numbers through E-mails or text messages. This app removes all that as all you have to do is use your biometric sign in which is the proof for this app, push "approve" and the app you were trying to access opes automatically so, it is perfect and have no negatives, which is rare for me.
  • Our preferred MFA application Aug 17, 2021

    By SimonTuffGuy
    Microsoft Authenticator is our suggestion for all of our MSP clients when we need to suggest a MFA application to use. The only recommendation I have would be to include the ability to create groups of accounts that could be toggled to display or not; for example I rarely have to see my personal accounts for Facebook or eBay, so being able to group them as “Personal” and not have to scroll past them to find others, but expand on them as needed, would be a huge selling point. And, yes, I understand being able to organize them, but with well over 100 accounts in the app, I’m seemingly scrolling for for just about all of them except for the primary/top 5.
  • Great on iPhone Watch app is a bust Oct 3, 2018

    By EdLewis2
    Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.
  • Sep 17, 2021

    By Glauco Neto
    I seems that he can sync into your Microsoft account, so different from Google authenticator he don't list your 2FA accounts logged into the app. And asks to approve or decline some requisition of login, what is great! And the best is the fingerprint to login the app because is your passwords of accounts inside there. I love it!
  • This app is great Feb 19, 2019

    By MyExDumpedMeForATrashCan
    So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.
  • Sep 7, 2021

    By Christian Magno
    My go to authenticator app. Works well, has app lock for that extra security. One minor issue is that app lock seems to turn off after an update and needs to be reactivated. It would be nice if there was a way to sort or filter accounts in the app (I have about 50). So that accounts with push prompts are not automatically shown but accounts with 6-digid codes are.
  • Sep 16, 2021

    By Therese Pollock
    I have tried for days to get this app to allow me to finish the 2 step security and each time it gives me a new security code to input but then says it is incorrect. I've now uninstalled the app. There are at least 3 days of my life wasted that I'll never get back. If I could give it no stars, I would. Will someone from Samsung come back to me to tell me what has gone wrong??? I doubt it!
  • 6.4.1+ Interface Bloat Apr 8, 2020

    By Whoopmeister
    This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view.
  • Sep 16, 2021

    By Eric Holske
    Worse than I thought. Just use any other authenticator and you'll be better off. they require push notifications to be on, and it's nearly impossible trying to get to work on a device without a camera, copying and pasting the codes doesn't work at all.
  • NEED DEVELOPER RESPONSE - Locked of all accounts Sep 22, 2019

    By JHesidenz
    After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.
  • Sep 6, 2021

    By Joseph Pruitt
    App works fine but the what's new section of the app's store listing doesn't say what they've actually done. Just a general statement to be sure to stay on the latest version for bug fixes and new features. Always rate 1 star for that to try to push companies to actually detail what they actually did to the app.
  • Sep 17, 2021

    By Laughing Gravy
    What a pain in the butt this app is. It constantly directed me to relog into apps I'd just logged into, and most of the time it did not accept my fingerprint or security pattern, and I'd have to restart my phone after a few failed login attempts. After half a day of this nonsense, I've uninstalled the app.
  • Sep 11, 2021

    By Melinda Toth
    This app is a f.ing nightmare. Here's an example of an infinite loop you get stuck in. Trying to add account, press add account, asks for email, then TELLS YOU TO APPROVE THE CODE IN THE APP, YOU CAN'T YET ACCESS. Some big brain stuff there. So I click log in a different way, which leads to resetting my password and NEVER LOGS ME IN. Fun times.
  • Sep 20, 2021

    By jacob lemmert
    I have never gotten this app to ever give me the correct number of digits for a pin. It is completely incapable of functioning as an authenticator in any capacity. Currently fighting to get an 8 digit pin so I can actually do work for my job, but Microsoft is making it impossible.
  • Authenticator app deleted and backup didnt work Jun 4, 2021

    By needsUserName
    The app just suddenly disappeared from my phone one day and when trying to recover my accounts, all my backup was lost! The only thing i can think of the reason why this happened was I had installed company profile and other company shenanigans on my phone. Since i wasnt accessing company apps anymore, i deleted all of them. I didnt give any permission for this app to be deleted. What’s worse is I backed up my accounr but somehow i didnt get anything recovered! It even shows the correct latest backup date and time. So i dont understand???? Bad enough the UI/UX just looks so clunky and confusing, esp when backing up…. I had been so happy to use this but now this is a headache. I cant even trust this app wont ghost me one day or backup my authenticator accounts. :/
  • Sep 7, 2021

    By kismert
    By far one of the most difficult to configure apps I have ever run across. It took over an hour of wandering through the screens to get it setup properly. It is not even fully optimized for smart phone usage! This app is meant for large organizations to control user access to digital assets. It is not suitable for individual use.

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No reviews available

  • Best authentication app I’ve used by far Dec 8, 2020

    By yframed
    This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far.
  • Sep 4, 2021

    By Fran Freeman
    This app gives me two step authentication - I have to enter my PIN and then my password from the password wallet on my phone or computer can then be used to sign in to my various applications. Sometimes it can be a little annoying, but then I realize it is keeping my accounts safe. Entering a four digit PIN is a small inconvenience in exchange for not having to remember dozens of passwords. It works across platforms as well, which I find to be helpful.
  • This is not 2 Step verification. Jul 19, 2021

    By Droppachoppa474
    Updated: after doing a little more research and trying different things I realized that passwordless logins only happen on my devices. I logged in 5 different devices that were mine and I didn’t have to put a password only a pop up of approval on my other devices which scared me cause it’s one step verification. but I guess it’s cause it recognized my device. But if you grab another device that’s not yours it will ask for a password. I think this is the way it works. Not 100% sure. I think this is a great idea to make it more seamlessly for the user. But it would be pretty great if we can choose to either have that option on or off. Changing my rating to 5 stars. Great work guys.
  • Sep 15, 2021

    By Arlington Albertson
    Not gonna lie, I was initially skeptical, I mean it is a Microsoft app. But this is NOT the old Microsoft. This app has been great and the functionality superb. It has already proven it's worth by defending against unauthorized login attempts on my account. DEFINITELY USE IT!!!
  • Sep 5, 2021

    By Rickel Steiner46
    Easier than going through the rigmoral of text or E-mail numbers. With 2 factor-authentication, it can be annoying having to remember numbers through E-mails or text messages. This app removes all that as all you have to do is use your biometric sign in which is the proof for this app, push "approve" and the app you were trying to access opes automatically so, it is perfect and have no negatives, which is rare for me.
  • Our preferred MFA application Aug 17, 2021

    By SimonTuffGuy
    Microsoft Authenticator is our suggestion for all of our MSP clients when we need to suggest a MFA application to use. The only recommendation I have would be to include the ability to create groups of accounts that could be toggled to display or not; for example I rarely have to see my personal accounts for Facebook or eBay, so being able to group them as “Personal” and not have to scroll past them to find others, but expand on them as needed, would be a huge selling point. And, yes, I understand being able to organize them, but with well over 100 accounts in the app, I’m seemingly scrolling for for just about all of them except for the primary/top 5.
  • Great on iPhone Watch app is a bust Oct 3, 2018

    By EdLewis2
    Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.
  • Sep 17, 2021

    By Glauco Neto
    I seems that he can sync into your Microsoft account, so different from Google authenticator he don't list your 2FA accounts logged into the app. And asks to approve or decline some requisition of login, what is great! And the best is the fingerprint to login the app because is your passwords of accounts inside there. I love it!
  • This app is great Feb 19, 2019

    By MyExDumpedMeForATrashCan
    So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.
  • Wonderful app, but two things could be improved Feb 18, 2021

    By 🐸 (Frog)
    Let me start by saying this app works perfectly, the interface is nice, and it is responsive to sign-in requests. I really like the ability to lock the app with Touch ID, but I would like it even better if the iPhone passcode couldn’t be used to unlock after a failed Touch ID attempt. Also, I would really like the ability to disable password sign-in to my Microsoft account on new devices after setting up Authenticator. One last request, that has no impact on function whatsoever, but every other Microsoft app has a nice unified style to the app icons, so Microsoft, can we have a new icon? Please?
  • Sep 7, 2021

    By Christian Magno
    My go to authenticator app. Works well, has app lock for that extra security. One minor issue is that app lock seems to turn off after an update and needs to be reactivated. It would be nice if there was a way to sort or filter accounts in the app (I have about 50). So that accounts with push prompts are not automatically shown but accounts with 6-digid codes are.
  • Sep 10, 2021

    By Ivan Pratt
    Good app. No issues except that the app keeps my accounts visible even though I deleted them over a year ago. For example, I linked it with Outlook once, but even though I 'removed' the accounts it still shows up on the front page, just greyed out. I have 5 old accounts just sitting there that I can't remove or get rid of or even use. It works for all other purposes though.
  • Good app. Using it for years Feb 29, 2020

    By Mjababababab
    My company requires us to use 2FA. I liked this one because the Tap to authenticate is very easy to use (It’s integrated with O365 too). No codes to type in. The Watch app makes life really easy - it pops up and I Tap my wrist and I’m in. 4 stars because 2FA can be a pita. ESP on password change day. Every MS product makes me authenticate individually. Office, OneDrive, Teams, Windows. Ugh. At least it just a tap. I use it for home too. Except on my personal laptop. Why? Because 2FA is a pita at night. Having to go downstairs to find my phone just to login. I just want to look something up real quick but the 30day trust has expired and needs to be renewed. I grow tired of it in my house. Usually my iPad is nearer :-)
  • Was great on Watch but not now Dec 1, 2020

    By AZ_Doc
    Been using this app for a long time. Works superbly. Recently gave error message that something had changed on the phone and permission needed to given again but after resetting by signing in with password it now seems to work well again on the phone. Unfortunately when I try to sign in it sends approval to both the app and phone as in the past but only seems to work on the phone. When I try to approve on the watch now it just gives an “Something Happened...” error. Not sure if this fixable by a Microsoft software update or things just need to be reset due to poor communication between the phone and watch.
  • Recent app update… May 27, 2021

    By Bubblettgirl
    I haven’t been able to use the app successfully after the last update. Repro: add new page to OneNote and add details. Click on yellow banner “Working offline. Sign in to sync notes.” Click “Send notification” It sends a notification, Swipe down on banner alert, select “Approve.” View the message with the the Auth app with number to approve. Select the number to approve and see Facial recognition appear to log into the app. While I sometimes see “Approved” in the top banner, going back to OneNote it’s like it never happened and it keeps asking to send a notification. After numerous tries see error message: “We can’t connect to the server for some reason. Try checking your connection to see if the server is available.”
  • iPhone app works; watch, not anymore Nov 23, 2020

    By BowFamily
    This app used to be great. Somebody recently got the idea to add some additional “security theatre” to it, and now it’s a mess. Used to be you’d get a notice on your phone and after FaceID, you could just approve from the Home Screen. Now, you have to swipe and click your way through into the app to approve. Same used to be true on the watch. Used to be able to approve with the tap of my watch; no more. Now it displays no account information from the phone, and basically just announces the approval, which you have to approve in the phone app. As an added bonus, if you dismiss the approval on your watch, the announcement on your phone goes away too. So, the app functions, but usability is gone.
  • Sep 20, 2021

    By jacob lemmert
    I have never gotten this app to ever give me the correct number of digits for a pin. It is completely incapable of functioning as an authenticator in any capacity. Currently fighting to get an 8 digit pin so I can actually do work for my job, but Microsoft is making it impossible.
  • Authenticator app deleted and backup didnt work Jun 4, 2021

    By needsUserName
    The app just suddenly disappeared from my phone one day and when trying to recover my accounts, all my backup was lost! The only thing i can think of the reason why this happened was I had installed company profile and other company shenanigans on my phone. Since i wasnt accessing company apps anymore, i deleted all of them. I didnt give any permission for this app to be deleted. What’s worse is I backed up my accounr but somehow i didnt get anything recovered! It even shows the correct latest backup date and time. So i dont understand???? Bad enough the UI/UX just looks so clunky and confusing, esp when backing up…. I had been so happy to use this but now this is a headache. I cant even trust this app wont ghost me one day or backup my authenticator accounts. :/
  • Wanted it to work but... Dec 22, 2019

    By SherRoberts
    I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device.
  • Sep 16, 2021

    By Therese Pollock
    I have tried for days to get this app to allow me to finish the 2 step security and each time it gives me a new security code to input but then says it is incorrect. I've now uninstalled the app. There are at least 3 days of my life wasted that I'll never get back. If I could give it no stars, I would. Will someone from Samsung come back to me to tell me what has gone wrong??? I doubt it!
  • 6.4.1+ Interface Bloat Apr 8, 2020

    By Whoopmeister
    This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view.
  • Sep 16, 2021

    By Eric Holske
    Worse than I thought. Just use any other authenticator and you'll be better off. they require push notifications to be on, and it's nearly impossible trying to get to work on a device without a camera, copying and pasting the codes doesn't work at all.
  • NEED DEVELOPER RESPONSE - Locked of all accounts Sep 22, 2019

    By JHesidenz
    After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.
  • Sep 6, 2021

    By Joseph Pruitt
    App works fine but the what's new section of the app's store listing doesn't say what they've actually done. Just a general statement to be sure to stay on the latest version for bug fixes and new features. Always rate 1 star for that to try to push companies to actually detail what they actually did to the app.
  • Sep 17, 2021

    By Laughing Gravy
    What a pain in the butt this app is. It constantly directed me to relog into apps I'd just logged into, and most of the time it did not accept my fingerprint or security pattern, and I'd have to restart my phone after a few failed login attempts. After half a day of this nonsense, I've uninstalled the app.
  • Sep 11, 2021

    By Melinda Toth
    This app is a f.ing nightmare. Here's an example of an infinite loop you get stuck in. Trying to add account, press add account, asks for email, then TELLS YOU TO APPROVE THE CODE IN THE APP, YOU CAN'T YET ACCESS. Some big brain stuff there. So I click log in a different way, which leads to resetting my password and NEVER LOGS ME IN. Fun times.
  • Sep 7, 2021

    By kismert
    By far one of the most difficult to configure apps I have ever run across. It took over an hour of wandering through the screens to get it setup properly. It is not even fully optimized for smart phone usage! This app is meant for large organizations to control user access to digital assets. It is not suitable for individual use.
  • Sep 8, 2021

    By L L
    I had to reinstall the app onto my phone and Microsoft Authenticator doesn't automatically or mandatorally save your linked accounts to your authenticator onto a cloud storage? If you lost your device or something like that, your linked accounts will be lost too... Which I can't understand! So when I logged back into my Authenticator all my linked accounts are gone, And now I'm locked out of all my accounts! What's the point of this app then
  • Locked App Aug 28, 2020

    By exochoego🐹❄️❤️
    The app has been great and convenient; as long as there’s access to the internet, it works. But today when I try to use it, it is locked. It requires Touch ID to unlock the app (or enter the passcode but there isn’t an option popped up for that), while my Touch ID is currently broken. So I can’t verify my email from now on until the problem is fixed. I deleted the app and reinstalled it, which allowed me to enter it without requiring Touch ID. I went settings and wanted to turn off the requiring-Touch-ID feature, yet it wouldn’t let me do it because turning it off also requires Touch ID. I try to seek support but it seems difficult to find where I can report my problem, so I write it in the review. Please fix the bug to enable people to enter passcode. Only allowing Touch ID is highly inconvenient.

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