Microsoft Authenticator
BusinessMicrosoft Corporation
No more passwords, easier sign-in, and greater protection for your accounts.
10M+
Downloads
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No more passwords, easier sign-in, and greater protection for your accounts.
see more about Microsoft Authenticator
About Microsoft Authenticator
Google Play
Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. You also have additional account management options for your Microsoft personal, work or school accounts.
Getting started with multi-factor authentication
Multi factor authentication (MFA) or two factor authentication (2FA) provides a second layer of security. When logging in with multi-factor authentication, you’ll enter your password, and then you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one-time password (OTP) generated by the app. The one-time passwords (OTP codes) have a 30 second timer counting down. This timer is so you never have to use the same time-based one-time password (TOTP) twice and you don’t have to remember the number. The one-time password (OTP) doesn’t require you to be connected to a network, and it won’t drain your battery. You can add multiple accounts to your app, including non-Microsoft accounts like Facebook, Amazon, Dropbox, Google, LinkedIn, GitHub, and more.
Getting started with passwordless
Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two-step verification process. After you’ve signed in with two factor authentication (2FA), you’ll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.
Getting started with autofill
Microsoft Authenticator app can also autofill passwords for you. Sign-in on the Passwords tab inside the Authenticator app with your personal Microsoft account to start syncing passwords, including the passwords saved in Microsoft Edge. Make Microsoft Authenticator the default autofill provider and start autofilling passwords on apps and sites you visit on your mobile. Your passwords are protected with multi-factor authentication in the app. You will need to prove yourself with your fingerprint, face ID, or PIN to access and autofill passwords on your mobile. You can also import passwords from Google Chrome and other password managers.
Microsoft personal, work or school accounts
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Enroll in our beta program! Follow this link for an early preview of our latest updates: https://play.google.com/apps/testing/com.azure.authenticator
Getting started with multi-factor authentication
Multi factor authentication (MFA) or two factor authentication (2FA) provides a second layer of security. When logging in with multi-factor authentication, you’ll enter your password, and then you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one-time password (OTP) generated by the app. The one-time passwords (OTP codes) have a 30 second timer counting down. This timer is so you never have to use the same time-based one-time password (TOTP) twice and you don’t have to remember the number. The one-time password (OTP) doesn’t require you to be connected to a network, and it won’t drain your battery. You can add multiple accounts to your app, including non-Microsoft accounts like Facebook, Amazon, Dropbox, Google, LinkedIn, GitHub, and more.
Getting started with passwordless
Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two-step verification process. After you’ve signed in with two factor authentication (2FA), you’ll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.
Getting started with autofill
Microsoft Authenticator app can also autofill passwords for you. Sign-in on the Passwords tab inside the Authenticator app with your personal Microsoft account to start syncing passwords, including the passwords saved in Microsoft Edge. Make Microsoft Authenticator the default autofill provider and start autofilling passwords on apps and sites you visit on your mobile. Your passwords are protected with multi-factor authentication in the app. You will need to prove yourself with your fingerprint, face ID, or PIN to access and autofill passwords on your mobile. You can also import passwords from Google Chrome and other password managers.
Microsoft personal, work or school accounts
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Enroll in our beta program! Follow this link for an early preview of our latest updates: https://play.google.com/apps/testing/com.azure.authenticator
App Store
Sign in is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. You simply have to enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After, you'll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.
Microsoft Authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts. The app provides a second layer of security after your password. When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Either approve the notification sent to the Microsoft Authenticator, or enter the verification code generated by the app.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Microsoft Authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts. The app provides a second layer of security after your password. When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Either approve the notification sent to the Microsoft Authenticator, or enter the verification code generated by the app.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Write a Review
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Best authentication app I’ve used by far
Dec 8, 2020 This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far.more -
Feb 24, 2021 Unlogic behavior. When a notification arrive for approval I sometimes open the app and asked for fingerprint. a second after the notification pop and on approval I need to identify myself again with fingerprint!!!!!. For example, in case of up to 5 second from open to approval passed, don't ask for fingerprint again.more -
Great on iPhone Watch app is a bust
Oct 3, 2018 Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.more -
Feb 20, 2021 I wanted to backup all my authenticators unto my tablet. Duplicating my accounts on the Microsoft Authenticator has been one of the easiest endeavors. During the process, I also noticed a few extra features and options, including the ability to retrieve my passwords that are saved in Microsoft Edge on my main computer. When I finish with my redundancies, I shall explore these other extra features and options more closely.more -
Feb 25, 2021 Wonderful. The safest way to store your password and login even in a not personal computer without typing or “using” your password. If your phone is unlocked, to prevent anyone from using the app, it requires your password. Perfect, not for microsoft account only.more
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6.4.1+ Interface Bloat
Apr 8, 2020 This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view.more -
Feb 26, 2021 It says enter my screen unlock but there is no place to do so. A smiley face winks at me but nothing else happens or can be done. Also at some point (I have no idea how this occured) I was prompted to touch a number to unlock my account on my computer but nothing happened. ????????more -
NEED DEVELOPER RESPONSE - Locked of all accounts
Sep 22, 2019 After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.more -
Feb 11, 2021 It mostly works. But some push notifications are lost or you need to open the app to get prompted. Years in and it still doesn't have a dark mode (despite the rest of O365 having it), which is pretty bad for an app with like 4 screens. Also the autofill stuff doesn't work if you have an work/school account - so most people who would use this app.more -
Feb 25, 2021 To enable password management in the Authenticator app all Enterprise or school accounts need to allow autofill. Why? Users can log into browsers using different accounts, so the relevant browser settings should determine this behaviour, not the Authenticator app. The current requirement is unacceptable for BYOD users whose company has autofill disabled, but want to use the Authenticator for private accounts and password management for personal use.more
No reviews available
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Best authentication app I’ve used by far
Dec 8, 2020 This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far.more -
Great on iPhone Watch app is a bust
Oct 3, 2018 Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.more -
Feb 20, 2021 I wanted to backup all my authenticators unto my tablet. Duplicating my accounts on the Microsoft Authenticator has been one of the easiest endeavors. During the process, I also noticed a few extra features and options, including the ability to retrieve my passwords that are saved in Microsoft Edge on my main computer. When I finish with my redundancies, I shall explore these other extra features and options more closely.more -
Feb 25, 2021 Wonderful. The safest way to store your password and login even in a not personal computer without typing or “using” your password. If your phone is unlocked, to prevent anyone from using the app, it requires your password. Perfect, not for microsoft account only.more -
This app is great
Feb 19, 2019 So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.more
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Feb 17, 2021 What an improvement? I love it and the fact that it also has a feature with 2 FA codes. But it drains battery like a malware virus. I am certain of this because my phone keeps telling me that it is drawing an unusual amount. And when use Bitwarden, Authy or Avira's Password Manager, there is no battery drain. Also, a dark mode and the ability to enter logins independently would be welcomed. I"d choose this app over the others but the battery drain needs fixing.more -
Good app. Using it for years
Feb 29, 2020 My company requires us to use 2FA. I liked this one because the Tap to authenticate is very easy to use (It’s integrated with O365 too). No codes to type in. The Watch app makes life really easy - it pops up and I Tap my wrist and I’m in. 4 stars because 2FA can be a pita. ESP on password change day. Every MS product makes me authenticate individually. Office, OneDrive, Teams, Windows. Ugh. At least it just a tap. I use it for home too. Except on my personal laptop. Why? Because 2FA is a pita at night. Having to go downstairs to find my phone just to login. I just want to look something up real quick but the 30day trust has expired and needs to be renewed. I grow tired of it in my house. Usually my iPad is nearer :-)more -
Was great on Watch but not now
Dec 1, 2020 Been using this app for a long time. Works superbly. Recently gave error message that something had changed on the phone and permission needed to given again but after resetting by signing in with password it now seems to work well again on the phone. Unfortunately when I try to sign in it sends approval to both the app and phone as in the past but only seems to work on the phone. When I try to approve on the watch now it just gives an “Something Happened...” error. Not sure if this fixable by a Microsoft software update or things just need to be reset due to poor communication between the phone and watch.more -
Watch app is not up to park with Phone app
Jun 28, 2019 I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service.more -
Could we get codes on the watch?
Apr 10, 2020 Microsoft Authenticator is an amazing app, works perfectly for me and I love how I can use passwordless sign-in for my Microsoft account. Super convenient with an Apple Watch. One thing I wish was added though is the ability to generate 2FA codes with the Apple Watch app. I know some other 2FA apps can do this so I’d love it if it would be added to MS Auth. That would make this app a 5/5. Also, to the person who is upset that codes are now hidden by default: you can change that. Tap the three lines in the top left and then just tap “Show codes”. Voila. Codes are back.more
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Feb 24, 2021 Unlogic behavior. When a notification arrive for approval I sometimes open the app and asked for fingerprint. a second after the notification pop and on approval I need to identify myself again with fingerprint!!!!!. For example, in case of up to 5 second from open to approval passed, don't ask for fingerprint again.more -
iPhone app works; watch, not anymore
Nov 23, 2020 This app used to be great. Somebody recently got the idea to add some additional “security theatre” to it, and now it’s a mess. Used to be you’d get a notice on your phone and after FaceID, you could just approve from the Home Screen. Now, you have to swipe and click your way through into the app to approve. Same used to be true on the watch. Used to be able to approve with the tap of my watch; no more. Now it displays no account information from the phone, and basically just announces the approval, which you have to approve in the phone app. As an added bonus, if you dismiss the approval on your watch, the announcement on your phone goes away too. So, the app functions, but usability is gone.more -
Feb 11, 2021 it's ok, I just wish that it could detect that a user has JUST unlocked their phone with their pin or pattern and that it is unnecessary to prompt a user to input pin/pattern a second time. for me this little quirk is irritating at best.more
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Feb 11, 2021 It mostly works. But some push notifications are lost or you need to open the app to get prompted. Years in and it still doesn't have a dark mode (despite the rest of O365 having it), which is pretty bad for an app with like 4 screens. Also the autofill stuff doesn't work if you have an work/school account - so most people who would use this app.more -
Feb 25, 2021 To enable password management in the Authenticator app all Enterprise or school accounts need to allow autofill. Why? Users can log into browsers using different accounts, so the relevant browser settings should determine this behaviour, not the Authenticator app. The current requirement is unacceptable for BYOD users whose company has autofill disabled, but want to use the Authenticator for private accounts and password management for personal use.more -
Feb 21, 2021 Downloaded exclusively for my business related accounts. I really liked it, but it recently messed up my codes and I couldn't log in! I don't know what happened. Thankfully only had set up 3 accounts. Also backup is only available with a personal account?!more -
Wanted it to work but...
Dec 22, 2019 I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device.more -
Great app, but missing a key feature.
Aug 26, 2020 I absolutely love the app but as someone who has NUMEROUS accounts(I’m talking 20+) accounts with two factor authentication, having an outline of a human next to every single one of my accounts except Google and Facebook and Twitter is unacceptable. I have three Outlook accounts and not even those accounts have the Microsoft logo next to them and it is a Microsoft service! I really love this app and really hope to use it again when Microsoft catches up to Authy who has a logo for every single one of my accounts. It makes sorting and finding accounts a million times easier. Adding logos of companies would make this a 5/5 for me. Until then, I’m switching over to Authy.more
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6.4.1+ Interface Bloat
Apr 8, 2020 This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view.more -
Feb 26, 2021 It says enter my screen unlock but there is no place to do so. A smiley face winks at me but nothing else happens or can be done. Also at some point (I have no idea how this occured) I was prompted to touch a number to unlock my account on my computer but nothing happened. ????????more -
NEED DEVELOPER RESPONSE - Locked of all accounts
Sep 22, 2019 After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.more -
Feb 19, 2021 "Stay signed in" option suddenly disappeared. I now have to use this app at least once an hour to log on to my company's different softwares. More than annoying. I've scoured the options and settings, there's no where I can find to opt to even bring up the prompt "stay signed in".more -
Locked App
Aug 28, 2020 The app has been great and convenient; as long as there’s access to the internet, it works. But today when I try to use it, it is locked. It requires Touch ID to unlock the app (or enter the passcode but there isn’t an option popped up for that), while my Touch ID is currently broken. So I can’t verify my email from now on until the problem is fixed. I deleted the app and reinstalled it, which allowed me to enter it without requiring Touch ID. I went settings and wanted to turn off the requiring-Touch-ID feature, yet it wouldn’t let me do it because turning it off also requires Touch ID. I try to seek support but it seems difficult to find where I can report my problem, so I write it in the review. Please fix the bug to enable people to enter passcode. Only allowing Touch ID is highly inconvenient.more
What’s Groovy
I've been working with online security options since the late 80s. A lot has changed in that time but one thing that hasn't, and that is the need for secure authenticating when you are online and expecting a secure and trusted connection. Two step confirmation is critical in today's online applications. This MS Authenticator has always worked and worked well. I highly recommend it.
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What’s Subpar
I’ve been using this successfully for several months after my company required it. A few weeks ago, on a Saturday, I received an authentification alert on my phone. I wasn’t working and wasn’t trying to log in so I thought, “oh no! Is someone trying to hack my account!? I’m glad I have this handy app that will let me deny the request and block them! Ha take that hacker!”
The next time I tried to check email in Outlook, Authenticator immediately said that I denied the request, even though it never gave me the option. I’ve tried uninstalling and reinstalling this app and Outlook, called my company help desk, tried the Microsoft Support option, so far, no one has been able to fix it. So, from my experience, if you block unauthorized access to your account, which is the sole purpose of this app, your account will be permalocked and will be very difficult or (so far for me) impossible to unlock.
I can still access my work account through my laptop, I’m just locked out of the Authenticator app and thus Outlook, on my phone.
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Filter Reviews
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Best authentication app I’ve used by far
This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far. -
Unlogic behavior. When a notification arrive for approval I sometimes open the app and asked for fingerprint. a second after the notification pop and on approval I need to identify myself again with fingerprint!!!!!. For example, in case of up to 5 second from open to approval passed, don't ask for fingerprint again.
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Great on iPhone Watch app is a bust
Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3. -
I wanted to backup all my authenticators unto my tablet. Duplicating my accounts on the Microsoft Authenticator has been one of the easiest endeavors. During the process, I also noticed a few extra features and options, including the ability to retrieve my passwords that are saved in Microsoft Edge on my main computer. When I finish with my redundancies, I shall explore these other extra features and options more closely.
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Wonderful. The safest way to store your password and login even in a not personal computer without typing or “using” your password. If your phone is unlocked, to prevent anyone from using the app, it requires your password. Perfect, not for microsoft account only.
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This app is great
So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all. -
What an improvement? I love it and the fact that it also has a feature with 2 FA codes. But it drains battery like a malware virus. I am certain of this because my phone keeps telling me that it is drawing an unusual amount. And when use Bitwarden, Authy or Avira's Password Manager, there is no battery drain. Also, a dark mode and the ability to enter logins independently would be welcomed. I"d choose this app over the others but the battery drain needs fixing.
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New and improved authenticator app, now can do auto fill also . Good job Microsoft developers . Just one suggestion to consider , if you could edit your auto fill section as well then you could add them yourself without having to struggle with how to get them from certain other apps . And add as account owner's leisure . But nice improvements from a few months ago guys . Thanks 😊
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Wonderful app, but two things could be improved
Let me start by saying this app works perfectly, the interface is nice, and it is responsive to sign-in requests. I really like the ability to lock the app with Touch ID, but I would like it even better if the iPhone passcode couldn’t be used to unlock after a failed Touch ID attempt. Also, I would really like the ability to disable password sign-in to my Microsoft account on new devices after setting up Authenticator. One last request, that has no impact on function whatsoever, but every other Microsoft app has a nice unified style to the app icons, so Microsoft, can we have a new icon? Please? -
Good app. Using it for years
My company requires us to use 2FA. I liked this one because the Tap to authenticate is very easy to use (It’s integrated with O365 too). No codes to type in. The Watch app makes life really easy - it pops up and I Tap my wrist and I’m in. 4 stars because 2FA can be a pita. ESP on password change day. Every MS product makes me authenticate individually. Office, OneDrive, Teams, Windows. Ugh. At least it just a tap. I use it for home too. Except on my personal laptop. Why? Because 2FA is a pita at night. Having to go downstairs to find my phone just to login. I just want to look something up real quick but the 30day trust has expired and needs to be renewed. I grow tired of it in my house. Usually my iPad is nearer :-)
No reviews available
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Best authentication app I’ve used by far
This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far. -
Great on iPhone Watch app is a bust
Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3. -
I wanted to backup all my authenticators unto my tablet. Duplicating my accounts on the Microsoft Authenticator has been one of the easiest endeavors. During the process, I also noticed a few extra features and options, including the ability to retrieve my passwords that are saved in Microsoft Edge on my main computer. When I finish with my redundancies, I shall explore these other extra features and options more closely.
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Wonderful. The safest way to store your password and login even in a not personal computer without typing or “using” your password. If your phone is unlocked, to prevent anyone from using the app, it requires your password. Perfect, not for microsoft account only.
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This app is great
So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all. -
New and improved authenticator app, now can do auto fill also . Good job Microsoft developers . Just one suggestion to consider , if you could edit your auto fill section as well then you could add them yourself without having to struggle with how to get them from certain other apps . And add as account owner's leisure . But nice improvements from a few months ago guys . Thanks 😊
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Wonderful app, but two things could be improved
Let me start by saying this app works perfectly, the interface is nice, and it is responsive to sign-in requests. I really like the ability to lock the app with Touch ID, but I would like it even better if the iPhone passcode couldn’t be used to unlock after a failed Touch ID attempt. Also, I would really like the ability to disable password sign-in to my Microsoft account on new devices after setting up Authenticator. One last request, that has no impact on function whatsoever, but every other Microsoft app has a nice unified style to the app icons, so Microsoft, can we have a new icon? Please? -
Much Improved. In the past I've had much difficulty getting this app to work and approve my logins. Because Microsoft tends to mess up my password for some reason. But this has been working like a dream for the past few months.
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Not very friendly with iOS 14 and other apps it’s linked to
Had to do my monthly password update/login protocol. Outlook states to enter password, click that and Authenticator opens up. Clicking continue does nothing except takes you to a blank screen with get codes on the top right. The only thin to do is to click that. It ask for your fingerprint and crashes right after. Reporting the issues says to contact my works IT because this couldn’t be their fault at all. Checked to see when their last update was and it was four weeks ago -
One of those apps that you take for granted, but it always works and it makes your life a little bit easier. being able to approve logins on my phone without having to type complex passwords on all of my devices is genuinely allowing me to keep more secure passwords without having to always remember them.
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What an improvement? I love it and the fact that it also has a feature with 2 FA codes. But it drains battery like a malware virus. I am certain of this because my phone keeps telling me that it is drawing an unusual amount. And when use Bitwarden, Authy or Avira's Password Manager, there is no battery drain. Also, a dark mode and the ability to enter logins independently would be welcomed. I"d choose this app over the others but the battery drain needs fixing.
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Good app. Using it for years
My company requires us to use 2FA. I liked this one because the Tap to authenticate is very easy to use (It’s integrated with O365 too). No codes to type in. The Watch app makes life really easy - it pops up and I Tap my wrist and I’m in. 4 stars because 2FA can be a pita. ESP on password change day. Every MS product makes me authenticate individually. Office, OneDrive, Teams, Windows. Ugh. At least it just a tap. I use it for home too. Except on my personal laptop. Why? Because 2FA is a pita at night. Having to go downstairs to find my phone just to login. I just want to look something up real quick but the 30day trust has expired and needs to be renewed. I grow tired of it in my house. Usually my iPad is nearer :-) -
Was great on Watch but not now
Been using this app for a long time. Works superbly. Recently gave error message that something had changed on the phone and permission needed to given again but after resetting by signing in with password it now seems to work well again on the phone. Unfortunately when I try to sign in it sends approval to both the app and phone as in the past but only seems to work on the phone. When I try to approve on the watch now it just gives an “Something Happened...” error. Not sure if this fixable by a Microsoft software update or things just need to be reset due to poor communication between the phone and watch. -
Watch app is not up to park with Phone app
I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service. -
Could we get codes on the watch?
Microsoft Authenticator is an amazing app, works perfectly for me and I love how I can use passwordless sign-in for my Microsoft account. Super convenient with an Apple Watch. One thing I wish was added though is the ability to generate 2FA codes with the Apple Watch app. I know some other 2FA apps can do this so I’d love it if it would be added to MS Auth. That would make this app a 5/5. Also, to the person who is upset that codes are now hidden by default: you can change that. Tap the three lines in the top left and then just tap “Show codes”. Voila. Codes are back.
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Unlogic behavior. When a notification arrive for approval I sometimes open the app and asked for fingerprint. a second after the notification pop and on approval I need to identify myself again with fingerprint!!!!!. For example, in case of up to 5 second from open to approval passed, don't ask for fingerprint again.
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iPhone app works; watch, not anymore
This app used to be great. Somebody recently got the idea to add some additional “security theatre” to it, and now it’s a mess. Used to be you’d get a notice on your phone and after FaceID, you could just approve from the Home Screen. Now, you have to swipe and click your way through into the app to approve. Same used to be true on the watch. Used to be able to approve with the tap of my watch; no more. Now it displays no account information from the phone, and basically just announces the approval, which you have to approve in the phone app. As an added bonus, if you dismiss the approval on your watch, the announcement on your phone goes away too. So, the app functions, but usability is gone. -
it's ok, I just wish that it could detect that a user has JUST unlocked their phone with their pin or pattern and that it is unnecessary to prompt a user to input pin/pattern a second time. for me this little quirk is irritating at best.
Filter Reviews
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6.4.1+ Interface Bloat
This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view. -
It says enter my screen unlock but there is no place to do so. A smiley face winks at me but nothing else happens or can be done. Also at some point (I have no idea how this occured) I was prompted to touch a number to unlock my account on my computer but nothing happened. ????????
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NEED DEVELOPER RESPONSE - Locked of all accounts
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue. -
It mostly works. But some push notifications are lost or you need to open the app to get prompted. Years in and it still doesn't have a dark mode (despite the rest of O365 having it), which is pretty bad for an app with like 4 screens. Also the autofill stuff doesn't work if you have an work/school account - so most people who would use this app.
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To enable password management in the Authenticator app all Enterprise or school accounts need to allow autofill. Why? Users can log into browsers using different accounts, so the relevant browser settings should determine this behaviour, not the Authenticator app. The current requirement is unacceptable for BYOD users whose company has autofill disabled, but want to use the Authenticator for private accounts and password management for personal use.
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"Stay signed in" option suddenly disappeared. I now have to use this app at least once an hour to log on to my company's different softwares. More than annoying. I've scoured the options and settings, there's no where I can find to opt to even bring up the prompt "stay signed in".
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Downloaded exclusively for my business related accounts. I really liked it, but it recently messed up my codes and I couldn't log in! I don't know what happened. Thankfully only had set up 3 accounts. Also backup is only available with a personal account?!
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Locked App
The app has been great and convenient; as long as there’s access to the internet, it works. But today when I try to use it, it is locked. It requires Touch ID to unlock the app (or enter the passcode but there isn’t an option popped up for that), while my Touch ID is currently broken. So I can’t verify my email from now on until the problem is fixed. I deleted the app and reinstalled it, which allowed me to enter it without requiring Touch ID. I went settings and wanted to turn off the requiring-Touch-ID feature, yet it wouldn’t let me do it because turning it off also requires Touch ID. I try to seek support but it seems difficult to find where I can report my problem, so I write it in the review. Please fix the bug to enable people to enter passcode. Only allowing Touch ID is highly inconvenient. -
I have tried using this app several times. Installed an uninstalled. No matter how hard I try - I NEVER receive any sign-in notifications within the app. All I get is sometimes (not always) an error message saying it cannot process authentication notifications for my account - but there is no guide to how to fix it. It might work for you - but it doesn't work for me, and nobody seems to care why. Oh, sometimes I can get to a sign-in option online (e.g. on Azure) that says "type in code displayed in app". But - this always expects a 6 digit code - and my Authenticator app never shows any 6 digit code. The only thing displayed are 8 digit one-time-passwords. Come on maaan? Is that the best Microsoft can do?
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Wanted it to work but...
I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device.
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Not friendly to elderly.
I signed up for a new email address, and could not get past your antiquated , captcha program. I’m elderly and slower than I use to be because my eye site is growing dem. The pictures you show are dark, dim and fuzzy. This is modern day, we use computers. Aren’t there any better ways to run your business? Every day is a hassle because you don’t understand your older clients needs. Eighty % of us are the major population with the most buying power.
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It mostly works. But some push notifications are lost or you need to open the app to get prompted. Years in and it still doesn't have a dark mode (despite the rest of O365 having it), which is pretty bad for an app with like 4 screens. Also the autofill stuff doesn't work if you have an work/school account - so most people who would use this app.
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To enable password management in the Authenticator app all Enterprise or school accounts need to allow autofill. Why? Users can log into browsers using different accounts, so the relevant browser settings should determine this behaviour, not the Authenticator app. The current requirement is unacceptable for BYOD users whose company has autofill disabled, but want to use the Authenticator for private accounts and password management for personal use.
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Downloaded exclusively for my business related accounts. I really liked it, but it recently messed up my codes and I couldn't log in! I don't know what happened. Thankfully only had set up 3 accounts. Also backup is only available with a personal account?!
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Wanted it to work but...
I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device. -
Great app, but missing a key feature.
I absolutely love the app but as someone who has NUMEROUS accounts(I’m talking 20+) accounts with two factor authentication, having an outline of a human next to every single one of my accounts except Google and Facebook and Twitter is unacceptable. I have three Outlook accounts and not even those accounts have the Microsoft logo next to them and it is a Microsoft service! I really love this app and really hope to use it again when Microsoft catches up to Authy who has a logo for every single one of my accounts. It makes sorting and finding accounts a million times easier. Adding logos of companies would make this a 5/5 for me. Until then, I’m switching over to Authy.
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6.4.1+ Interface Bloat
This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view. -
It says enter my screen unlock but there is no place to do so. A smiley face winks at me but nothing else happens or can be done. Also at some point (I have no idea how this occured) I was prompted to touch a number to unlock my account on my computer but nothing happened. ????????
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NEED DEVELOPER RESPONSE - Locked of all accounts
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue. -
"Stay signed in" option suddenly disappeared. I now have to use this app at least once an hour to log on to my company's different softwares. More than annoying. I've scoured the options and settings, there's no where I can find to opt to even bring up the prompt "stay signed in".
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Locked App
The app has been great and convenient; as long as there’s access to the internet, it works. But today when I try to use it, it is locked. It requires Touch ID to unlock the app (or enter the passcode but there isn’t an option popped up for that), while my Touch ID is currently broken. So I can’t verify my email from now on until the problem is fixed. I deleted the app and reinstalled it, which allowed me to enter it without requiring Touch ID. I went settings and wanted to turn off the requiring-Touch-ID feature, yet it wouldn’t let me do it because turning it off also requires Touch ID. I try to seek support but it seems difficult to find where I can report my problem, so I write it in the review. Please fix the bug to enable people to enter passcode. Only allowing Touch ID is highly inconvenient. -
I have tried using this app several times. Installed an uninstalled. No matter how hard I try - I NEVER receive any sign-in notifications within the app. All I get is sometimes (not always) an error message saying it cannot process authentication notifications for my account - but there is no guide to how to fix it. It might work for you - but it doesn't work for me, and nobody seems to care why. Oh, sometimes I can get to a sign-in option online (e.g. on Azure) that says "type in code displayed in app". But - this always expects a 6 digit code - and my Authenticator app never shows any 6 digit code. The only thing displayed are 8 digit one-time-passwords. Come on maaan? Is that the best Microsoft can do?
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Works ok until you need to recover from a backup
Microsoft’s authenticator apps claims to be able to back up your accounts/data to icloud, and that would be a nice feature to have. I made sure my icloud backup was enabled in the authenticator app and then reset my iPhone and restored from a backup. When it came time to open the authenticator app, it had no accounts in there, so I clicked the Restore accounts from backup option, and it claims I have no icloud backup :). So then I get to have the lovely experience of trying to get into all my accounts that have 2 factor authentication enabled without the authenticator app. Super fun, thanks Microsoft! Great app here, if you care about not getting locked out of your accounts, don't use this app! ICLOUD BACKUP DOES NOT WORK. -
All I want is to sync my phone to my computer using the Your Phone Companion. It wont sync. I tried everything, including the use of the QR code, but it referred me to this app. Still cant sync AND there is no option in the app for QR code authentication. Why bother?
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Release Notes
6.2102.0762
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