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Messenger – Text and Video Chat for Free

Messenger – Text and Video Chat for Free


Be together whenever with a simple way to text, video chat and rally the group.

67M+ Reviews 1B+
  • Editor's Choice
  • Free
  • Feature Rich
  • Fresh
  • In App Purchases
  • 1M+ Reviews

Negative Reviews in Most Helpful

55.8% Negative Reviews

Out of 120 most helpful reviews

  • by Marilyn Mrykalo

    this is the most frustrating and annoying app EVER!!! when trying to log in, it keeps telling me it's not my password;when trying to create a new password, it shows up in IM for a moment, enter that, it's still not applicable. the app is redundant anyway. Google you suck big time. Now all my contacts are in messenger, I DIDN'T agree to that. and 11 people are grouped together and I can't separate.

  • This App is horrible.

    by gameviewerrazi

    As in the title, this app has a lot of bugs and it lacks many necessary features. I am only using it because it’s it connects me to my Facebook contacts, if it was an independent texting application, i would have never used it. Why when you add someone to a group, they can read every previous message? Why you can’t delete a message that you have sent (deleting it for the other person)? Why going offline (aka turning off chat) still shows you as “active now” but only with the green dot disappearing, so you are basically telling people “Hey, this person doesn’t want to chat with you”? Why does the video call button starts glowing when both you and the other person are opening the chat tab (so i might be reading an old message and the other person would think that i am stalking)? What about the profile picture bug? If someone (me or my friends) changes their Facebook profile picture, it won’t changes in messenger 99% of the times. Also when going to check pictures in an conversation, they might not load or load slowly. What about the “active 1 minute ago”? It appears always except if i turn the internet off in my device. All those previous bugs, “features” and other lack of features make the app just horrible. Hope that you fix those bugs and remove those “features” and add other necessary ones.

  • by Jacq

    It's been very glitchy since the last update. - When receiving a message and clicking on it through the notifications tab, it takes forever for the bubble to appear (at times). - Some messages don't update. So, what I read on my laptop does not show up on my phone. So, at times, I miss messages. - Sometimes when I send messages the whole chat scrolls up a bit.

  • Sick, Sick, Sick

    by philmfan

    Once again I’m being forced to reinstall messenger??!! And you’ve added more surveillance features?! Someone else has already noted your B.S. notification policy (aka consumer manipulation and dominance strategy). Far as sending messages to people, yeah the app does that but so do the simplest message apps, and that’s your ONLY ONLY ONLY reason to exist as an app in the first place. Offer a simplified version, messages only, simple one time only turn off notifications option, and no video. That’s what a stand up company would do; but no, you’re NOT stand-up, are you? That’s not your way - you’re just sneaky, devious, and manipulative. There is no “convenience” to any of this, no “we’re just doing it to give you more options” about it. Ha ha ha, but the sick joke is on ME isn’t it? Eventually I’ll probably just reinstall the stupid thing and you know it. Your entire philosophy is about dominance if your consumers, isn’t it? What an ugly way to gain business, what a perverted way to treat your consumers. Eventually this is going to come back to bite you in the rear. Let’s see just how long it takes. I pity anyone who glurps and slurps down anything FB feeds them without complaint. The self-hatred you engender within me will one day soon drive me away.

  • by Sarah Eaton

    I don't know what's wrong with messenger since the update, but people are messaging me and I reply back but they can't receive it. It stays looking like it's going to send but isn't received. And not just one person has tried to contact me via messenger, but 2 or 3 about merchandise I put on marketplace and I cant reply. I see that I sent a reply but it's not sending. FB works fine. everything else with my cell phone service is fine. my data, Wifi etc is fine. This app changed things.

  • Can’t even send a message on the main app

    by Astraeus99

    Ok so I have good WiFi at my home, right? Plus I have Data so it shouldn’t be a problem, but whenever I use the app, it disconnects and reconnects LITERALLY EVERY SECOND. This prevents me from sending messages or anything! Also there has to be at least 4 people for a group chat including yourself or else it isn’t allowed? What kind of rule is that! So it works perfectly when I use the website, but I can’t join group calls or anything. It’s like a mix of Facebook and Messenger but it shouldn’t be because it’s a site for messenger! So the only thing that that is useful for is texting people. Also, when I use messenger it makes me use another account for some reason which is REALLY annoying, and I can’t log that account out. Oh and that brings me to another problem. I can’t log out of messenger!!!! There is no option to delete your account from messenger or anything like that! I was trying to today, and it said that that isn’t an option! Well anyway, this app has just been a pain for me and I plan on deleting it. Aside from all that, Thank you for taking the time to read my review, and have a good day!!!

  • App Continues to Not Open Due to “[Having] Any Privacy Restrictions” a Few Updates Ago

    by PadLly

    As happened with the latest Facebook update now, even though I still receive texts from it (for now), am asked to continually update everytime, and have used the app on my devices for years, I’m now told in the App Store that I have to “turn off privacy restrictions” in order to open either app. Messenger disappeared a while ago and now, even the icons for both have disappeared on both of my non-laptop or computer but widely used types of smart devices. My privacy restrictions are universal for all apps as well as long-standing. Also, while when I click the text message update links and am diverted to the less user-friendly device version on the internet, it continues to ask me to open my Messenger app when I try to see my messages. I used to be a very frequent user of both apps randomly throughout the day, and the site in general for even more years, but it’s been getting a bit cumbersome. It also feels a bit strange that one would have to turn off their privacy restrictions in order to access a certain app, in general.

  • by Dylan Senior

    I've used this for a looooong time and its pretty good. However with this most recent update.. I'm highly upset. More upset then i was prior. You add more to the colors like sweet gradients, but now you take out the entire color aspect itself?!!? I'm sorry but why would you make it better just to take it away? Moral of the story I would like to have the color changing feature back. I dont see why it was taken away in the first place.

  • Seriously bad

    by WyatCharles

    This is the first review I’ve ever written, and I have only taken the 15 minutes out of my day to do this because of how much I absolutely despise this app. The overfilled, disorganized structure of Messenger makes it feel more like a carnival game where someone is trying to steal my social security information than an actual talk/text app. Messenger is just a filthy excuse for DM’s that no one wanted and frankly could have been done well if it wasn’t born as a grotesque second head of the beast that is Facebook. Instagram alone blows Messenger out of the swamp water it floats in, and Instagram’s Direct Messages are INCLUDED IN THE APP ITSELF. Not only is this the worst app visually and mechanically speaking, Messenger is also so littered with bugs it could feed a family of raccoons for weeks on end. That’s why, after explaining to all 127 of my Facebook friends that Messenger decided to send a broken spammy link to without my consent and IN MY NAME, I deleted my Facebook and Messenger accounts. I don’t even care if no one reads this review. I just needed to vent my frustrations with this god forsaken, useless trash fire of an app. If you read all of this, please, do not use Messenger.

  • by Kobato XL

    The emojis keep going to the old update or turning into the old emojis out of a sudden, I would appreciate it, if the emojis would be updated to the current one or stay as the current ones. Its displeasing to the eye, I did not have this problem until recently. Please fix this bug, I really liked this app, but now I have second thoughts about deleting it. I seem to be not the only one with this problem. Update: the "nickname" option for chat setting is gone.. what's wrong with messenger?

  • by Divina Goodman

    I downloaded the update the other week. Because it keeps telling me if I will not update my messenger will not worl anymore. And my messenger started acting up. I haven't have this problem before. Every time I am forwarding a message to my family. It always says ur message was not sent. when you tap the details it says it looks like you can't sent a message to this person. What is this update? not to be able to send? I reported it nothing happened.

  • by Marilyn Wilson

    Would prefer the privacy of contacting one friend at a time. This app,as with Google, is definitely not a private or secure app. Bad enough that the government can see everything one puts out there. But given that both Google and Messenger are supposed to be private and secure, they are not. So anyone thinking things they put out to their friends on these apps are private should rethink using anything on any app. We just don't have control over any of it.

  • Make it go back

    by Ifesbob

    This new update isn’t just not as aesthetically nice as the previous one, it’s not functionally as good. For one, going back through pictures takes a century whereas it used to be a lot faster. Secondly, the transition between functionalities such as adding a picture and typing is not as smooth as it used to be. You used to be able to just tap on the text box to start typing after sending a picture, now you have to manually switch back, which is annoying as hell. Also, for bigger devices such as iPads, you used to be able to expand the current conversation, and you still can, but the functionality of that feature as been hurt. The text box used to go all the way across the screen so you could see more of what you were typing at once, but it now doesn’t do that anymore. The only update the old version needed in terms of that menu was making the process of adding a gif smoother, none of the rest of this was necessary. I also don’t appreciate the unsolicited notification I got about syncing my contacts. Thanks, but I hate this update.

  • by Seth Thayer

    Works good for most things Facebook related. But if you recieve a message from someone you don't know it might show you, it might not. The only conversations you see are the ones for people you are facebook friends with. If you are not fb friends with someone and they send you a message, sometimes it shows up as a message request. If you open it you will see a list of people that have message requested you. but after you leave that page there is no way to get back to it! 1/5 until fixed

  • by Michelle Kat

    This is the third time i have had to uninstall and reinstall this app. It locks up when switching accounts back and forth. Now it just refuses to switch at all. It tells me to log out and log back in. With preivous versions that would have been fine but in a recent update they have taken away the logout feature. Its not where it is normally located. We are all stuck using this app! Everyone uses this app! It makes me sad that they are constantly messing with its guts! So frustrating!

  • New update looks really bad

    by smarchetti

    Most of the people I’ve seen have just been complaining so I’m going to try and make this review at least a little helpful. This new update has so much wasted space. Just yesterday the formatting was pretty much perfect from a design standpoint, but now there is so much unused white space at the top of the screen. Even just the word “Chats” takes up so much unnecessary space which previously encompassed everything that wasn’t actual chats (like stories and your profile info. The previous design was perfectly fine and there was no need to change it, and changing your design completely won’t make a significant number of people suddenly decide to download the app. If nothing else, give everyone the option to go back to the previous version. As a lover of web design, I know white space can be useful, but it can be extremely harmful if there is too much unused space, and that is exactly what happened. You messed up with this one, but there’s still an opportunity to fix it, or at least canter to those who know this is bad design.

  • by Mehreen Tasnim

    I'm through with this app. I signed up with Instagram account but at a point I was accidentally signed out and forgot the password (Or maybe there was no password, I can't remember) but they're asking for email or phone number which I didn't put in my account. There is no way I can log in, because I typed my username and it only shows the people with Facebook accounts, while my account is only a messenger account. Help.

  • Pointless

    by Silverramette

    Facebooks messenger app is a pointless application—everyone already has free text messaging and pays for cell phone service, so why create a new application (for things like virtual yard sale) and ask for permissions to text and call? I find it absolutely absurd that I have to download an app to view messages from a web based platform. (No I DO NOT have the FB app, thank you.). Not only that but the two rarely communicate efficiently. After you check messages in the app, FB profile will still show a messages notification. On top of that every time you use it asks for notifications to be turned on (why? When FB should be notifying you?) and asking for permission for microphone and camera. The app drains battery power when you do have notifications turned on especially in group chats—pinging every time there is a new comment. I’m not sure what a good use for this app is—it should be reintegrated back into Facebook and allow users to check messages from the web based platform.

  • by Eos mvn

    Horrible experience. The messages are often not delivered, it lags, and I can't stop using it bcause fb don't allow it anymore (unless I stop talking with my bf, which it's not a choice). I would like to have a good experience, cause I know it isn't safe, and all my data r being explored mr. zucc. So if I'm paying with my precious data, fix it up!!!

  • I didn't get what I wanted

    by calvinrocks

    So I talked to my grandma in the kitchen and she told me that we were going to cook dinner but dinner wasn't served. Basically I was sitting there wondering why the hell that happened. Yesterday when I spoke to her father explained that they were having some difficult times and that they needed to work together to fix them. After a long amount of time we talked about messenger and how stupid the app is. I called the cops and they came over to my house and arrested my grandma for using Messenger. I want to talk about steak 'n Shake. Very good place to be. You get good milkshakes and stuff like that. I got arrested for pulling up the drive-through. A song came on the radio. A good song. Did you know that if you play a song on the radio, you can hear it? I have people didn't know that. Oh wait, it's big it's because you're deaf. Today at school I had an assignment. It was called how bad is messenger. My grandma got out of jail for using Messenger because it wasn't actually a crime. I'm basically lying to you. The point of my review is, messenger is retarded. Worst app on the planet.

  • by A Google user

    great app! You can chat, send videos and even video chat... but the problem is it sometimes doesn't send messages to some friends and I hate it especially when your talking to one of your friends. And they think we are ignoring them whilst this app doesn't what to send the message...and it does this even though I have 4G LTE rage!!! WhatsApp never did this!

  • by Thomas Emmerich

    No matter what I do, the Messenger application no longer activates the LED on my Galaxy S7 whenever I receive a message. I have reset my app preferences, and even tried increasing the urgency settings for some of the notifications, and nothing works. A little green light will simply not come back, and reinstalling the program is not an option due to the loss of shared content. Any ideas?

  • Quit reminding me to turn on notifications

    by Annavon

    Ok, I’m giving you one more star. The notification is no longer appearing in messenger, unless I look at my profile. There is still an alert to “turn on notifications”. My notifications ARE ON. I have the notifications on that I prefer. I discovered that the only way the reminder goes away is to turn on banners. I don’t WANT banners because they are annoying and pop up at inconvenient times. Stop micro managing your users! There should be a way to acknowledge the reminder that turns it off. Also, I noticed that there is a setting to turn off active status which will allow people to have more privacy. However, you have to change the setting in multiple places. It is not easy to find the setting either, especially in Facebook. With all of the updates, one would think you could correct some of the more pressing issues. Instead, you changed the font color on the predictive text. Really?

  • Newest Update

    by J.Angeles

    I recently updated my messenger and it’s weird because I have two Facebook accounts and I can only see the update on one account when I switch to the other account I can’t see the update, it’s in the older version. I don’t know if it makes a difference but the one account that does have the update is also open on another device I use (iphone6s) and it shows it’s updated and the one that isn’t updated I only have it in this iPhone XS device. I already reset all settings, deleted Facebook and Messenger Installed then back logged out of accounts and just finished Factory Data Reset. Nothing works I’m not sure what’s going on. It bother me because on the newer update seems to be more simple and basic than the older version. Same goes with instagram both accounts issue. I don’t auto update my apps on my iPhone XS but iPhone 6s I do . I’m not sure if that would be the issue however i still complete the updates ... hopefully I get answers from this.

  • Latest update problem

    by unicornnnk

    I’ve just updated the apps in few minutes ago and I thought they’re going to improve the apps but no. Whenever a notification pops out and I clicked it to reply on the apps, it just forced to close. I can’t even click on the messenger icon on the right top of Facebook because it’ll force to close the apps. I like to use messenger because I don’t have to backup my messages as it’ll be stored online and even when my phone is charging, I can still chat with my friend by using laptop. However, I can’t type really fast and it’ll lag and I have to double check and correct my message sometimes. And, I hope that this apps can add a search history function in mobile phone version, because sometimes I want to check the first message that I chat with my friend and I couldn’t do this as I have to manually scroll back to the message which texted in few years ago. Imagine how long should I scroll back while me and my friend texting to each other almost everyday from day to night.

  • Logout is too difficult and interoperability with facebook has major setbacks

    by Ezvq0930

    This is my first review ever in my lifetime, and will likely be my last. Facebook&Messenger is that horrible for non-frequent users. I only use the messenger when I need to contact someone not saved on my phone. So a few times a year maybe. For that reason I want the log out process to be easy so I won’t fail in the 10-step process, and continue to appear “active” to others every time I use the connected facebook app, which is the case that deserves another review of its own as one of their many horrible set backs despite being the biggest SNS service. Each time I use facebook messenger they have updated the app so the logout process I used before has a high chance of not being applicable anymore, which leaves me to scavenge for the latest method. Any app/service that relies on its annoying opt-out processes instead of improving their service in order to increase their user pool deserves to be ridiculed.

  • New update looks like it’s meant for a 4” screen

    by timmc94

    To fix Facebook’s update notes for this release: “The brand new, redesigned Messenger app is now more annoying to use, harder to navigate and much less fun.” Great work guys. (That was sarcasm, which I’m pointing out because that’ll likely fly right over the heads of those who thought this redesign was a good idea) The new update for Messenger is beyond stupid. The text is HUGE — on my 6.5” screen it looks like it’s meant for a 4” or less screen. WHY MUST YOU KEEP RUINING THIS APP MORE AND MORE WITH EVERY UPDATE? Do you WANT users to leave? It’s not just looks, either: functionality is also being removed, which includes 3D Touch on the conversation list view which I used a ton to archive those “new friends” auto-conversations and various group chats without deleting them. Messenger is now, in one update, a shell of its former self. The worst it’s ever been. If it wasn’t such a convenient way to contact people I would have deleted it within 24 hours after I updated the app! Get your act together, Facebook.

  • Message Requests

    by P'od user

    I have had no problem with messenger, until recently. Recently (the past few weeks) every time I log onto messenger I get a banner above my messages saying I have 100+ new message requests. I click on it. Go in. Nothing. No message requests. I hit edit. Delete all. 3 minutes later I go on and it says I have 100+ new message requests. This is getting entirely annoying and I would really like something to be done about this. I don’t know if anyone else is having this problem or if it’s a bug. If it could be addressed or I could be told where I could turn off being able to receive messages from people who aren’t my friend that would be great. I’ve also been linked into group messages with people I don’t know by someone I don’t know to be tried to be sold something. (Probably a phishing link to be honest.) I really don’t understand why it’s even an option to be messages by people you don’t know but that’s a separate issue. Please fix this problem as honestly it’s a nuisance.

  • I really despise this app

    by neosaganist

    I have been trying to set up a digital environment that limits addictive phone use. I only put this app on my phone to check my messages when I absolutely cannot get to a desktop. I delete it immediately after. The whole notification to let you know that you don’t have notifications enabled is the nail in the coffin for me. I get that nothing is free. This app doesn’t provide any additional value that isn’t already supplied by the message app that came with my phone. It’s convenient to type my messages on a full size keyboard but google voice, hangouts, plus etc all allow for this while integrating with a dozen other useful apps. The only reason I use it is because Facebook forces me to on my mobile device (I’ve figured out how to send messages to one person without it but not receive). Stop ambushing me with notifications and give the illusion of choice and you might not have to force your app on us.


    by Christina Lax Rio

    You used to be great but now awful. Have noticed how idiot that wave is??? It is ridiculous. All the time. Such such waved you! So what????rsrsdsr. I have to ignore on purpose for me considering it too stupid and unnecessary . Also I cannot answer to specific message. I cannot delete. It is very short recording time. Before I could send multiple messages at once for a friend or friends. The new messenger is useless. I have not checked messages there. Too much control. I cannot pause videos. Awful. So Stupid. Also too many stupid faces. Very idiotic. Who designed it that way had no good childhood. Rsrsrs Such person needs a psychiatric help. Messenger is what the name says: message. It is not for too many memes or faces. I would rather have fun with sex or hanging with friends than applying too much of those faces. Stop changing all the time. You removed a good feature that was to send multiple post at once. It sucking to add contacts. You complicated. The best way is not to use you. Stop too many stupid faces.


    by Deborahspet

    Just sent this to all my friends on Facebook... Just a quick note, I’m no longer using Facebook Messenger!! Received a message from a friend, this message had his photograph attached, the body of the message advised that this persons “information” had been updated and there was a box to “Accept.” I clicked on it, trusting that it was my friend. The next screen showed his picture.....however, just underneath his photo and name was a message...”Using Messenger without Facebook...Logged in using a phone number from Nigeria, Account was recently created.” It gave a day and time created....and below to the left was a picture of him with a bubble that read, “Hello.” And attached to this was another “shadow bubble” with an emoji of a happy face and a + sign!!! I didn’t click on this, didn’t send a message, immediately blocked and deleted his account attachment and deleted the Messenger Application. I’ve had problems in the past with this platform and this was the last straw!!!! Please be careful!!!

  • BUGS: Lost audio in group talk!!

    by GoldenVong1

    Thanks Messengers for the service. However, I am so sad to see the two following bugs: 1) I created a group chat of 6 people. Recently, the group will get no audio from either one person (if 5 people attend), or no audio of two people (if 6 people attend the call). We can still see video of each other, but each one can’t hear 1 or 2 people at the same time. Please fix this! Note: This bug happens recently, not before! Is there any restrictions to the number of people attending the group? 2) We attended a group talk of 5. We got audio lost of 1 person (different pairs couldn’t hear either one of us randomly). One person in our group slept or knocked out during the talk. We decided to kick her out and restarted the conversation so that 4 of us could hear each other. Unfortunately, when we all hung up (in hope that the call would be disconnected if there is only one person is still in the group call), the call is still there for us to join with the sleeping person presented!!! There is no way we could restart a new call without the sleeping person! To solve the problem, we had to hang up, created a new group of 4 and started a new call! Please think of this bug. Maybe if Messengers fixes the audio lost bug, then the second bug is fine to users. Thanks for reading.

  • The worst!!!

    by icantstandthisterribleapp

    I wish I could give this app less than one star!!! If you have more than one Facebook account, get ready to wish you could punch someone! In order to switch accounts it asked you if you know what you are doing about three times before you can switch. When you have finally clicked ok a million times and you are on your dog or baby’s account it tells you that you have a new message on your other account, you click ok a million times again only to find that the new message is “you are now friends with Johnny and you can message them.” Yeah!!! I freakin’ know how your terrible app works!!! That’s not a message!! I know I’m now friends with them! I just approved it!!! And I know I can message them!!! Thanks for wasting my time constantly! The fact that I’ve updated it over and over and they never fix it makes me want to strangle someone! I have never hated an app more, but I have a lot of friends who use it so I’m stuck with it. It’s the worst!

  • wow!

    by zzaakkaattaakk

    facebook is really run by evil Trolls to make you use this in place of the easy jabber compatible chats they had for a bit. facebook and google BOTH said making us stick to larger, purposely buggier, proprietary apps seems to keep more users on one site. you can only make a lotta money on ads and selling user data if you have a lot more than a lot. government funding is even better because backdoors on one side get you frontdoors into law. they either have to make your life harder or they have to wait longer to bank on a future web that is FOR communication that can support other world advantages, rather than baiting people into another parasitic money mine. the money is supposed to support the venture for the goal of the venture. you should not get into anything important to living with the end goal of money. would you be a doctor or teacher that holds lives for Ransom? or rather the point of bothering is to fix people so they can get onto the real useful ways to profit

  • The Good, The Bad, and The Annoying

    by Nom@d

    The Good: • Just about everyone I know has FB and therefore some form of Messenger. Super handy! • We are a military family who has lived abroad for several years. I love that I can call friends and family through the app • I love that I can share and receive pictures, videos, and even some documents so easily through the app The Bad (and kind of infuriating): • For all the talk of how we have choice with privacy, I do NOT understand why I can’t turn off the little green dot when I’m active (even if I toggle off the “chat” - my son and I tested it)! • To go along with my complaint above, WHY is it anyone’s business how long ago I was active? This should be a choice. Apps like WhatsApp give users this freedom to choose. The Annoying: • Dear Facebook Messenger, you are NOT Snapchat. Please stop trying to be Snapchat. If I wanted to have filters and things in my way every time I want to take a picture. Then I’d use Snapchat. You’re trying to be like them isn’t competition - it’s annoying. The people who want Messenger stay with Messenger. Please stop. • I am confused about why the feature to pay/send/receive money is available in some accounts and devices and not all. You might be a pretty good competitor to PayPal of the feature were available to all. So...there you have it: The Good, The Bad, and the Annoying

  • What’s the point?

    by MasonBalison

    My account keeps getting locked out for “suspicious activity”. I end up having to send facebook a picture to prove I am who I say I am. When I get my account back after a few days it never tells me what the suspicious activity was. This happens around once a month. Now I’m locked out due to “suspicious activity” once again. But everytime I try to send the image the page refreshes and says that my network isn’t stable and to connect to a better network. And it also gets rid of the file I selected. I’ve tried changing the file type of the picture. From JPG to PNG I’ve tried uploading different pictures all of me. And of different file types all with no luck. Im not making another Facebook account. I’ve already had to do that once due to losing my phone. It’s way to much work to re-add all of my friends and family. Plus I’ll probably still have to deal with getting locked out all the time. So I guess I’m done using Facebook.

  • It was fine 2 days ago! 😡

    by psalm91bagsolutionista

    While messaging on Facebook on a laptop is okay, I use this app for personal and business while on the go. However, the recent update 2 days ago has caused me so much frustration that I can’t even connect to my own profile without getting an error message that says I’ve been sent too may confirmations! Well, if I’ve actually GOTTEN ONE, then I would have confirmed it and wouldn’t have to write this bad review!! But I’ve gotten NOTHING back and like I said, it’s been 2 days!! What gives!?! I’m not even able to verify my own phone number because it keeps telling me I have no connection when clearly, I’m always in a WiFi zone, even in my car OR I’ve tried too many times!?! Send me confirmation FROM THE FIRST TIME I’VE TRIED IT TWO DAY AGO!!! Geez!! And stop saying “we’re making it better for you” with your standard automated message on the Update History when all you’ve done is prevented me from even logging in! 😡 Fix it AGAIN!!

  • Random Update on 1/8/19 I didn’t approve/Lots of old features moved / Missing

    by KbishH3rr3ra

    I’m disappointed at the fact FB didn’t give us a heads up or even send a notification of some sort letting us know it was going to update messenger! Please, at least, address the issues and explain the purpose/reasons for this update. It looks like the new update is zoomed in, everything is bigger and there’s lots of unnecessary white blank spaces all throughout each page. Not to mention the GAMES page! It’s Gone. I had to manually type the game I wanted to play in the search bar, and when I did about 5 other different things/pages popped up along with the game. And I don’t see why we need two different pages to view peoples story’s on. Just pick one, THE HOME PAGE! Honestly, the home page was fine. Aside from everything I dislike on the H.P., one thing I do like is swiping left on each message to see my opinions. (but please bring back the archive option) Some feedback: HP: Change it back to the original -Call it either Chats or Messages, not both. (“New chat requests or new message requests”) ACTIVE:Instead of the lime color to show who’s active change it back to green and add our calls on the same page GAMES: bring back and leave it ALL on one page GROUPS/DISCOVER: Go ahead and put the groups/discover options together, at least let us still be able to find them.

  • Facebook names

    by Asap_jay

    I am highly irritated because everyone one else has gang names and cussing in their name on Facebook, but I have just a name that I am called and they won’t accept it. I honestly don’t think it’s fair because in people bio it has a lot of negative things in it about black people and how other people are not welcomed. I don’t think that’s fair. I mean you want me to send something to show you what I’m called in my everyday life that’s not cool, maybe I don’t want to be called that maybe I was to be called something different. I mean if your going to come after me than we are going to change everyone who has a bad name. If I have to report them myself I will do so because that’s unfair that I can’t keep my name but other people can. I don’t think I’m going to keep this app. I am things about deleting it and that’s just what it’s going to have to be. So because my name is a problem, it won’t let me log in to my messenger which is stupid but whatever

  • I just loveHow do you make up your rating

    by Real Scorpio

    I mean you got almost 5 stars up there and I’m looking at the page that I’m on right now and there’s like 10 reviews there’s like two positive ones in the restroom are all crap I mean like 1 to 2 stars people saying worst app ever can’t stand it hate this mean what where does it come out to the troop 4.2 I’d like to kno I mean you got almost 5 stars up there and I’m looking at the page that I’m on right now and there’s like 10 reviews there’s like two positive ones in the restroom or all crap I mean like one and two stars people saying worst app ever can’t stand it hate this mean what where does it come out to 4.2 i’d like to know I’d also like to advertise with you guys because if you can magnify your own ratings like that just think what you could do for me no seriously I don’t wanna ever ties it I hate sales I like selling them or should I say I hate selling but I like sales yeah that’s it just like fishing is OK but I like catching better

  • 171.0 was still crashing.

    by XweAponX

    So far 172.0 is not. So I will tentatively add one star and if it continues to not crash, I’ll bring it all the way back up. Fortunately on my main device I had left it on something previous to 170.x, so I didn’t have issues with the crashing on that device it was only on my 6S. Whether or not I update the app on that device depends on if the app stop crashing when I open it. But it appears to be behaving at this moment, so thank you for fixing this “I hope”. I just had a great idea, why don’t you put the Messenger function back into the Facebook app where it should be? That way it would only be one app crashing rather than two. ======Previous/Old Reviews=====>> I am however not going to update this until I hear whether or not 170.1 is not crashing the same way 170.0 was crashing for everybody Minus -1 point for the irritating "invite" thing that keeps coming up, also this app should stick within the confines of FACEBOOK and not try to take over other messaging services. I shaved off another -1 point for that as well. This was a 5 star app until those things were added. Within the scope of Facebook, it is still 5-star. (Old review) Oh yah, could use an iPad version too. And can you PLEASE put this app back into the Facebook App, so we don’t have to use this piece of CACK.

  • Way too aggressive about sharing info on your phone

    by Honore Doktorr

    Installed this because messenger's the only reliable way to contact some people, and wanted to do that on the go without full Facebook. It works, but these sleazy jerks made me answer “no” to sharing my phone’s contacts or enabling notifications like four times on setup. Every time the app’s focused I have to click “Not Now” on a popup asking me to enable notifications. There are two permanent red marks on the app interface: one saying notifications haven’t been turned on; one saying “find phone contacts”. This is a strident, annoying, user-bossing product. It’s a bad look for a company with a deservedly crappy rep. Also has a weird animated gif chooser that pops up w/ suggestions when it sees certain key phrases, and makes it *really easy* to send an accidental gif if you tap the “what’s this?” tooltip. App puts itself in the way of communicating too often. *Stop popups harping on notifications you skeevey techs*

  • The app in general

    by Photo girl 1016

    I have been a committed person to messenger because this is a way to communicate with family members and loved ones. Recently the app has been nothing but failed messages and crashing through the app. I’ve tried to send messages and so has the other person but nothing goes through anymore. I don’t know if they have been working on it constantly and disrupts it but otherwise I would say it’s not worth it anymore. They still have the whole Snapchat/instagram feel to the message portion. Really get rid of it, not a lot of people really enjoy it. My messages are getting randomly deleted as well so if somehow they have an update where they get rid of the Snapchat portion, fix messages going through, and fix the whole deleted messages, then maybe give it a shot otherwise not worth it any more. Only keeping it so I can try to message people.

  • Facebook Messenger

    by mbar1

    I've never really been a fan of messenger from when it was introduced. The practice of PM's directly to a member's page was stopped. I was told if I wanted to PM other members I had to download the messenger app. I use it mainly to communicate with my son when he's online. I do enjoy playing the bingo game, but I have issues with that. The timer seems much faster than normal. I think the count of the bingos I've had is off. This past weekend, their practice of showing ads for a few extra points has not been "available". This wouldn't be a big deal but, when it does come up, it pauses the game till you finish. Because it's "unavailable", you're unable to continue to that game, you can't complete the operation. I went to Facebook Support to report it, the statement that came up, "Not everyone has the games available to them on the app.". Guess I have to submit a note.

  • Messenger Uses Location

    by diamondavej

    I DON’T appreciate that messenger uses my location even when NOT IN USE!! It also decreases battery device life. There are privacy issues that bother immensely. Why does our privacy have to be invaded like it is?! Facebook, itself, has too many issues to put down here and I know this is only supposed to be about Messenger but I want it known that because this and Facebook being so LEFTIST and removing content that is conservative along with privacy issues that people have been moving more to Instagram, Twitter and others. Many younger people have already made the move to other social media outlets. Because of these issues, people have been talking about deleting their Facebook account. Please take care of these problems with Messenger and Facebook. I would rather continue using these services instead of changing to other types of social media.

  • please fix!!

    by yourlonglostsock

    I’ve been using the app for a while now considering I don’t have service and can only rely on wifi. Some of the problems I’m about to list have been a problem from the go but within recent months, worse problems have arose. (1) when I try to message people, through messenger it will boot me out while I’m typing and sometimes will shut down my phone (make it turn off) completely. (2) when I call, I often can’t hear them and it’s not a signal problem. they’re always cutting in and out and once I put them on speaker bc I can hardly hear them up to my ear, I often times can’t turn off speaker mode. (3) when I try to video chat - I don’t even try to now - it freezes up all the time, I can hardly ever hear them at all, sometimes the screen goes black.. it used to be pretty good but I’m on the edge now. I’ll be getting paid more soon so I can turn my service back on. in my opinion, I wouldn’t download.

  • Necessary Evil

    by slim_kt

    The Facebook app forces you to get this instead of just use the regular messages tab within the Facebook app. It's creation was redundant (what with the previously mentioned already functional messages tab,) inconvenient, and really just a waste of space on my phone, but if you communicate with anyone through Facebook messages, you kind of need it. Even after deleting it, just seeing a little red dot lingering in the corner of the regular Facebook app any time you receive a new message, forces you to either go on your desktop or redownload the app just to check the message. God forbid you turn off notifications for the Messenger app, then a different little red dot refuses to let you forget that “YOU NEED YOUR NOTIFICATIONS ON.” I don’t. That’s why I turned them off. This wasn't revolutionary in design, yet Facebook is constantly pestering you to use it, and honestly whoever thought it up should be fired from the company.

  • Only getting worse

    by Wrathofthespen

    The only reason I use this because I’m stuck in a group chat. Whenever I mute a conversation for a short period of time, it often forgets that I did that and will just play notifications anyway. Also I can never catch up because, instead of taking me to the last message I read, it takes me to the newest message and marks it as read. Whenever I’m chatting with other person and I have the group chat unread and I leave the app, it takes me right to the unread message instead of the main menu. There’s a few various dumb things that are completely unnecessary: like a displaying a full 5 second animation after reacting to another message. Why would anyone ever need that? Not being able to change the notification sound is also kind of a pain. This app is the reason I keep my phone on mute. And the FB team is only going to make this app worse. If you can, avoid this app.


    by alexisleigh5

    My boyfriend recently got a message from someone who seemed to be a normal girl in our area. When he opened the message, they made small talk then asked him to video chat through Facebook. He declined. Shortly after, two people start posting on his wall threatening to post videos of him. Once he blocks them and deletes their comments/ messages, they came to me. They posted screenshots of him at that moment threatening to send them to other people if we didn’t give them what they wanted. They then posted fake screenshots of conversations claiming they were from them. Long story short: someone hacked my boyfriends camera through a message on this app. Facebook & messenger do absolutely nothing to help. In fact, if you block them, you cannot report them unless you unblock you. The only way to unblock someone is to unlock them for a full 48 hours. I will not ever download this app again. In fact I DO NOT RECOMMEND THIS APP TO ANYONE!!

  • Persisted notification is the worst

    by Pisull

    As a user, I am constantly bombarded with information and applications that want to gain my attention. I get it. Popping a notification onto the app icon or the notification screen is a great way to get someone’s attention and encourage them open the application. This drives active users which in turn looks good to investors and shareholders. Thankfully Apple recognizes this and allows users to turn off this Apple system level notifications. I did that for messenger when I first installed it. Now, whenever I click into messenger they’ve persisted a notification within the application because I don’t have Apple notifications enabled. This in-app notification is not able to be resolved/removes until you enable Apple notifications. I forever have a little red notification in the application. Don’t tell me how to live my life, Facebook. Let me live in peace without notifications. Please.

  • The worst app and I’m FORCED to have it

    by Bfarrahb

    1) I have forever a notification when I log on because I won’t enable the alerts. I don’t want alerts. Why is that appear as a new notification every time I log on? It’s not notifying me of anything. When I DO enable the alerts, that notification doesn’t even go away 2) for the past month I’ve had what appears to be another new notification for a request. The issue is that I accepted this request a month ago and have a conversation happening with said person- but the app doesn’t seem to realize and shows that I have a new approval but when I try to approve it to make it go away, there’s nothing there. Just a notification in the home screen section. Did I mention I don’t even want this app but Facebook forces you to have it if you want to receive messages? PLEASE allow messaging within your main fb app again and let me delete this horrible piece of garbage.

  • New messenger is no good

    by hiswifey122714

    Messenger was great....that is, until they changed it once again :/ There are many issues with the new messenger...for instance, it will alert me that I have a new message, but when I open the app, it won’t show up in my messages. It takes forever to load and sometimes I have to close it and open it back up MULTIPLE times before i can finally see the new message. Not only that, but when I try to scroll through to find an old message, it won’t load at all beyond a certain point. It just stops so many messages down and won’t show me the rest. I’m getting really close to uninstalling because it is getting really annoying. I have had messenger for several years now and every time it gets updated it goes further downhill. “If it ain’t broke, don’t fix it”! Please go back to the old messenger and quit trying to fix things that are already good to start with.

  • Too Many Glitches

    by Rose Mairi

    Recently, when I try to send pics to my friends, they can’t see them, despite me being able to, but when I leave and return to the app, the pics are practically invisible. And what I mean by that is, you can see the outline of where the pics are supposed to be, but there’s no pic, just plain whiteness. And not only that, but every time I return to the app, the outlines of where the pics should be are moved around in random places, and one or two of the pics are still visible, but only to me. This didn’t happen until I had some Internet connection difficulties, so I don’t know if this has anything to do with that, like Messenger’s just not recuperating well after that, but all my other apps that weren’t working during that incident are working perfectly again. Please fix these glitches as soon as you can.


    by B00y4

    I get it. You have this cool app and you think that everyone would benefit from using. Let’s not even discuss that you basically forced us into it even though many of us were pretty happy with the Facebook messages as they were. What gets really annoying is installing this and then the application really being insistent that I turn on notifications. This is my mobile phone and I use it for work. The last thing I want is a bunch of pop-ups or buzzes or phone rings just because somebody messaged me in Facebook. Guess what, you are not a chat application, you’re just for Facebook. I don’t want to import all of my contacts in my phone list s stop pestering me about it. And the application doesn’t work too bad. It’s just all the added BS that’s included. Oh, and by the way, what is this app say for users over four years old? You can’t even get Facebook if you’re 13.

  • Really annoyed...

    by Ragnarok_X

    My account is being treated like it’s connected to Facebook, while I created my account in messenger without Facebook, somehow I can’t change my name or profile picture. And if I try to log in to Facebook with my messenger account it says that it is restricted because of the account type, so what is going on here? I never created a Facebook account with that, it’s not like I can sign in to that “account” either, I can’t do anything, I want to change my stuff but no. Here’s how it happened, I put my actual Facebook account to messenger, and when you want to change your things in messenger with a Facebook account, you have to go to Facebook to change, I had my non Facebook account on it before, but after I put my Facebook account on messenger, the little pen icon to change my stuff was longer on my non Facebook account.

  • Why though.

    by JunoHeks

    Okay. So I use this app on a daily basis. And I use the video chat feature almost every day. I used to use the filters with my best friend and have a bunch of laughs and make some great memories. I’m not entirely certain which update took that feature away, but I hate not having it. It made it so much fun to be able to goof off with them. But y’all took that away or maybe just hid that feature. Also, there is no longer the option to screenshot the video call through the call itself. Just back to standard screenshotting through my phone. Which isn’t always ideal because sometimes it’s just easier to tap a button like if you’re doing something and not holding your device. It could just be me that’s bothered by this. However, other issues like the lagging and insanely reduced speeds I know are not just me. I don’t know what you guys did but fix it. These updates are crap.


    by Kimmy Gunnzz

    My only problems with messenger is I didn’t have a choice whether to get it or not other then just not being able to get myyy messages ... anddd what I cannottt standddd is that you have no option to simply just sign off or log out or turn off or anything. All there is, is being able to exit out of other logins on other phones but doesn’t always give the option off logging off the current phone or session. Now with the feature of voice call people call all day and obviously you always seem to be present. The only way to get off other then me deleting or uninstalling is the option to switch accounts but you have to make an additional account, so is that the point of not having log out? I am now forced to make a fake messenger jus to switch accounts and close out of messeneger.

  • Fix your app then leave it alone!

    by grizzledcamudgen

    I hate, hate!...with a capital H.A.T.E when I’m in the middle of writing someone but not in the app itself like in FB and someone sends me a message, either the person I’m writing or someone else. Messenger will always bump my message (in progress) making me lose everything that I was just typing! It has happened to me more than once and I’d like to spit nails when it happens! I detest that with a passion! You could at least allow whatever it was I was typing to automatically show up in the bar of who I was in the process of writing to before I was slammed. You will NEVER and I repeat NEVER get above 2 stars from me because of that, regardless! I don’t care what the excuse may be...figure it out! We can go to Mars, the moon and interstellar space but you can’t prevent that from happening!? Figure it out at whatever the cost!

  • Please fix this

    by Moose.Destiel

    I’ve had this app for a very long time and on several phones I’ve had it on my Samsung’s and now I have it on my iPhone 6s. One of the immediate things I noticed it was different on the iPhone app was that I didn’t have messenger chat heads,This required you to open the app every time you wanted to text on the app if you didn’t pull down the drop bar from a notification fast enough. Another problem I’ve had with the app is it constantly crashes every time I try to open it I’ve had to happen at four or five times before it actually opened without crashing. I’ve never had this particular problem on a Samsung phone. I’ve had to delete and re-download the app several times before. It’s just kind of generally frustrating that the Samsung and Apple app are slightly different and perform differently.

  • Every update a new problem

    by Swucvksvkts bygsuvgebovcrjv

    I have been using messenger for a while now to regularly text. The update before last had a bug (that I am still experiencing) where sometimes I would be typing a message and it would exit out of the conversation back to my list of conversations. Every time it does this I accidentally click on someone else’s conversation because I thought I was still typing. I accidentally waved at someone I don’t really know, so that was awkward. Last night I updated to 170.1 and somehow it got worse still. Every time I open the app it crashes and goes back to my home screen so I have to open it twice. This includes when I switch between apps. I thought this update would fix my other problem but instead it’s just a lot worse. I need to learn to stop updating messenger or stop using it.

  • Wish it wasn’t so

    by Che Joe

    Last night. I was there for a Christmas party. I have been there at least 5 times, for wedding parties, holiday events, etc. This time , I wish I passed . The food lacked flavor. The salmon and pork was old and over cooked. The lamb too, was tough from over cooking. The service rushed over us and took food away , shortly after it was served. No smiles. Just authoritative looks to give them our plates and flatware, when they take them away. Slamming dishes into buss buckets, near our tables with no regard for our presence. No one in our party was blown away with happiness. The singers , had no business being up on stage. There were mostly flat and pitchy in their poorly attempted performances . We drove 3 hours to get there and couldn’t wait to leave after an hour. Just want to say. I personally love this place and hope this was just an off night.

  • Need help

    by Nick62375

    What is going on with this app? It used to work flawlessly. Now after a few updates when I go in voice massages are spinning and I have to type something before they stop. This happens on both WiFi and when I am on my cellular network. So it is not a network issue. You really need to add a feature where a user can email the developers. Having to leave a review when you have a problem is lame. I like the app but the are issues that hat need to be addressed. Sometimes lately I don’t get notifications when I’m not on the app. Very annoying when you are having a serious conversation and things need to be addressed. I use messenger because of the features versus the text message on my phone. Messenger has much better photo capabilities and much better gifs. Please fix the issue I have addressed here. Thank you

  • Contact list & delete multiple messages

    by Nasnosa

    I'm giving you 1 star because 1. Contact list is gone!! And now I have to search for a friend in the search box (the result list will show friends and non friends people) or go to FB app then to the friends' list then click on the name then send a message. That's ridiculous!! Also from the list I was able to delete the "non friends" contacts who've been added when chatting with them, SOME OF THOSE CONTACTS I DON'T NEED THEM, I DON'T WANT THEM BE SHOWN IN MY CONTACT LIST, I DON'T WANT THEM BE MY FRIENDS!! THEY NEED TO BE DELETED!! Get the list back so I can manage my contacts easily. Please. 2. Multiple messages deletion at the same time!! I need to delete more than one message at once like iMessage. This feature was existing at the time before 2015. Can you get it back please?!! 3. Suggested people!! Can you stop this feature. From other reviews you can tell almost all users don't like it. 4.. Group chat button!! Can you get back the group chat button that direct us easily to the groups without searching in the search box!! I like using this app but because of these things I may end up deleting it but I need to stay in touch with family and friends. You guys are making $$$ billions because of us using it, so please listen to our reviews and needs. Thanks

  • Terrible!!!

    by Bayside Studios

    Mssgr was integrated into FB at one point in time. Once log off Facebook, mssgr closes as well. No hassle, no breach of privacy, and life was all good. But not for long!!! Because soon after, some moron thought it would be a great idea to split the two!! Gone is the one-click Log Off that closes both FB and mssgr!! The hassle of navigating your way around your FB account setting and close any open session within mssgr to close or log off on the app is a pain in the rear!! Logging out on FB does not close mssgr like it used to!! I have fallen victim to this terrible idea many times, where friends and loved ones borrowed my phone, open the app and read all my privies!! I keep making the mistake of thinking logging off FB closes mssgr as well. Remember Windows Vista? The worst OS ever that became a nightmare for Microsoft??!! Well, Vista is to Operating Systems as FB Mssgr is to social media!! If it's not broken, don't fix it!!

  • I have 20+ messages but when I log in, it’s completely blank!

    by kb@77

    My account got hacked somehow. I’ve always kept my privacy settings very high, yet it happened. I sent messages saying to not accept new Facebook friend requests from me because I did not create a new account. Several people replied that they had been receiving multiple friend requests from me for days. Soon after I was unable to get into my messenger. It said I had 8 messages but I couldn’t see anything. The entire page was completely blank! I logged out of Facebook and deleted the messenger app. I just tried again today several weeks later, I downloaded the app again today and it said I have 20+ unread messages, but it is STILL blank! I have no clue what to do! I tried their “help” tab which just led to articles that weren’t helpful. I wanted to email someone at Facebook for help resolving the issue.

  • The “Updates” 🙄

    by Bryan_07_21_14

    There are waaaaaaaaaaay too many updates for this app! It’s really annoying and it unnecessarily takes up memory. Just about every other day is the same thing; “Bug fixes and improvements.” Bug fix updates are great and all, but only when needed. There’s no need to roll out updates for ONLY “bug fixes & improvements.” The update’s description always says the same thing every time. It also states that ‘any new features will be highlighted within the app,’ but this is never the case; as I have downloaded every update (and again the same description, every. Single. Time.) and there’s been a few design changes and a few new features but I find them on my own, I don’t get any indication of the new features. Facebook apps seem to be the only apps that do this. It’s very annoying.


    by lfh215

    I use Facebook messenger often, I especially like to use it when my phone is occupied by other things however, I just recently(3-4 mos ago)got the Apple Watch and while the app is offered and was loaded on the watch, it doesn’t work. I’ve actually never been able to use it since I’ve had the watch. When I click on it, it acts as if it will load then it only shows spinning dots but ultimately, it doesn’t load at all. I’ve even taken it to the Apple store to see if maybe there were issues with my watch only for the associate to find out that his app wasn’t working on his watch either. I’ve also researched this issue and found that a lot of people are having this same issue so my question is how or when do you plan to fix this issue?? FYI it’s been updated, restarted, all those proposed “fixes” and none of them have worked.

Negative Reviews in Most Recent

  • Need help whenever I open the App it always crashes on my iphone 8 plus

    by VannaPau2012

    Need help whenever I open the App it always crashes on my iphone 8 plus

  • 4/19/2019

    by boricua1962!

    I can’t open messenger after iOS 12.2 upgrade it keeps crashing! please fix this I need my messenger i have tried uninstalling 5 times and powered phone off, cleaned cookies and cache and nothing please help Thanks!

  • Calls problem!

    by rockykaushik

    Calls are not supporting either it is voice call or video call that is worst thing I’ve ever faced in messenger...

  • Closing on iPhone 6s Plus

    by rkinsey07

    I’ve been using this app for years, but recently this app has been closing immediately and taking me back to my home screen. I’ve tried restart my phone, delete and reinstall both fb and messenger, reset my network... I can’t think of anything else I can possibly do to make this work. Disappointed.

  • What’s going on with the app

    by keke lovey

    After the new update it keep crashing I deleted 3,000 of my photos and deleted lots of apps I want answers 😡😡😡

  • Too many bugs.

    by rychmda

    Wireless earphones gets disconnected whenever I call someone, camera turns black whenever I put my phone to landscape. I’m also having trouble viewing older photos from our conversation.

  • Poor

    by runningwild22

    Ever since this new “update” I haven’t been able to use the app! Every time I open the app and type in the search bar it closes the app on me. I have to go through the FB app, search the friend, and message them thought their page. Now that’s even starting to close out on me! Very frustrating.

  • by Arnel Campano


  • by Dhruba Jyoti Nath


  • April 18 messenger isn’t working properly

    by zain khawaja

    As soon as i open messenger, it takes me to the home page of my phone. Please fix its been a day it’s happening

  • Erased messages

    by Chiquita Youngston

    Me and my deceased mother had shared a few messages prior to her passing and I’d write her periodically but to my surprise the whole conversation is gone I’m livid my mother is dead how dare this app do this

  • Messenger new update is trouble

    by lil home boy g

    After the new update I got it just stopped working and started kicking me out right when I press the icon to load it then it just kicks me straight off

  • Glitches

    by Docb_33

    I’d give more stars, but app will open for a half second, turn my phone black, then go to my iPhone home screen. This is a repetitive problem. I’ve deleted and downloaded again, soft reset my phone, did the Facebook messenger delete and reinstall sequence, etc. please fix this issue! My app is fully updated. What’s going on?

  • Messenger not working.

    by Stan th man

    Every time I try to open messenger app my iPhone screen goes black then goes back to home screen. This just started today after clicking on someone message. What do I do to resolve?

  • Downloaded this application

    by psc4177

    Hi, I have problem at times when I am sending messager thru there is error message stating the following, Sending failed the operation couldn’t be completed (FBAPIErrorDomain error 509 .) Why is that??? Parvinder

  • Not working correctly

    by Ashwood222

    It’s glitching every time I click measager it disappears

  • Ugh

    by TIsHooked

    Messenger has been a life saver for years, most of my business is thru Facebook but lately messenger is now allowing me to click on links that have been sent to me. I am SO FRUSTRATED! Ugh!

  • Message Restrictions

    by Jöösh

    I want to delete specific messages from a conversation that has been blocked by another person. However, the fact that they have blocked my messages stops me from clearing their nickname, resetting the conversation emoji back to its default setting and deleting messages. What the heck?

  • Shh good Lou u

    by Vanessa Victoria llyson Olivia

    Liked Thule loi yyyikylyyyyllyyyy rpvvi

  • Problemas con mi messenger

    by yudiraqui

    Mi aplicación se cierra en el mismo instante que la abro todo el día, reinicio el cel que es un a phone XS Max y desinstalo e instaló la aplicación y me sucede lo mismo 😡

  • Stories

    by Raihan Dianr

    Don't do that My stories can see my friend friends A lot of people wants privacy okay So kindly can you please remove the thing And Thats an request

  • Not working after resent update

    by Debwar

    I can’t open messenger at all after this resent update. Worked fine yesterday. I open and it shuts down. I can’t get my messages it don’t stay open long enough.

  • super slow now

    by bkflyzach

    my story videos glitch

  • Messenger stopped working

    by msgjdg

    Today, I received a notice to update Messenger. I did...two hours later I cannot open it. I have cleared all open apps on my iPhone 6...turned it off..several times and I still can’t get it to work. Again, I checked for updates and I was up to date. We can Any suggestions.

  • Update

    by xxxxxxxxxxxxxxxxcccxx

    Not interested in sharing anything more, happy with the way FB is. Please stop plastering the upper screen with the message that this version is out of date.

  • New update won’t let me open the app

    by eb68629

    My facebook messenger app closes as soon as I try to load it.

  • Crashing

    by jlhayes82

    Was updated today and now go to open and it just shuts off. Can’t get my messages. I have closed out several times and shut down phone several times.

  • Keeps crashing

    by Josemi713

    Messenger keeps crashing when I open it after the latest update. Facebook document says to use Messenger to report the problem. Since it's not working I hope someone at Facebook reads this review

  • Bad app

    by nova'100

    App won’t open on iPhone XS

  • Force Closing!!

    by Gfyvjjbfd

    My messenger has been force closing all day. Every time I click on the app or via Facebook, it immediately closes.

  • Separate Business Messages Doesn’t Work!

    by victoriaotr

    Ever since the app changed to separating business messages I keep getting notification that I have messages in Business but when I click on it there’s nothing there. Some of these might be important I need to know?? I have uninstalled the app and reinstalled it, I have updated to the newest version. I have logged out and logged back in. Still doesn’t work!

  • Ads in Messenger? Not OK!



  • Dark mode

    by Painter101

    Dark mode shouldn't use pure #000 black. It creates too much contrast. Other products use #222 or similar. It just looks unpleasant this way.

  • Can’t see my messages

    by Dandasand

    I’m not able to view my messages or open them. Could you please help me it’s been going on for a few days.

  • Headshat and theres a bug in the iphone

    by khadakhim

    While writing and put an emoji the thing crashes

  • Opening messages

    by rdnino

    I don't care for the app going straight to unread messages that you didn't plan on opening and reading. Can we fix this Facebook?

  • Issues.

    by Breebla

    Messenger has been my go to for EVERY conversation I have. And ever since this morning, 04-18-19, it force closes every time I attempt to open it. I have restarted my phone, uninstalled and reinstalled the app. IT STILL WONT WORK. I’m not sure what is going on. But I hope this is resolved ASAP

  • Not working properly

    by Megansrodriguez

    I can not open the app to view a message I’ve been sent. When i go to open the app it starts to load then immediately closes.

  • It’s not working

    by Kristy Dunaway

    I have a brand new iphone and uninstalled it reinstalled it, I’ve shut my power off and it keeps closing every time I open it.

  • App crashes

    by Lamina the Animal

    It does not work and crashes as soon as you click it. You also can’t even report the problem because you can only choose from a set of questions already provided. SMH!

  • Stopped working

    by trricker

    Been using this app for years. Today it’s crashing every single time I try to open it - unusable. Tried restarting phone and redownloading app. Same result. No assistance available. Fix this please.

  • Many features

    by Fusion 1944

    You can do so many things with this I will never use it.

  • Thumbs down

    by -My_Reviews-

    I love messenger but I recently switched phones from an android to an iPhone now my messenger head pop up won’t work! It won’t even give me the option to turn it on,it completely doesn’t exist on my phone 🤔😒

  • I want photo filters back!

    by ECHCOOK

    Please 😢

  • 211 versions later and STILL CRAP!


    NOW THIS APP WAITS TO LOAD ALL ADS BEFORE YOUR MESSAGES PHOTOS TAKEN IN THIS APP ARE VERY DARK AND BLURRY FOR NO REASON! STARTS RANDOMLY SENDING STICKERS AND OPENING OTHER CRAP BLOAT FEATURES IN THE MIDDLE OF TYPING! SOMETIMES APP WONT EVEN OPEN! VERY VERY LAGGY ON IPHONE 8 PLUS! Messaging is now the LEAST ACCESSIBLE FEATURE, and this app is called MESSENGER! Starts randomly sending stickers IN THE MIDDLE OF TYPING A MESSAGE! Want to save a photo? If you do, you have to watch the keyboard pop up and down 5 times FOR EVERY PHOTO YOU SAVE!!!!! what used to take 5 seconds now takes a minute per photo because the keyboard has to pop up and go away 100 times before you can even press save!!!!!!!!!!!!!! STICKERS ARE NOW VERY SLOW TO SEND AND VERY DELAYED AFTER TAPPIG THEM! Now photos taken with the camera are VERY DARK even in bright light and so dark the screen is black in camera mode so you can't even see if you getting your picture right!!!!!!! NOW THERES EVEN MORE CRAP BLOCKING ACCESS TO CONVERSATIONS! AND THE SCREENSHOTS OF COURSE ARENT UPDATED TO SHOW THIS CRAP AND ITS NEVER MENTIONED IN THE CHANGE LOG!!!!!!!!! SCREENSHOTS STILL NOT UPDATED TO SHOW HOW HORRIBLE THE LAYOUT IS!!!!!! CLEARLY THEY ARE HIDING IT UNTIL YOU DOWNLOAD IT AND SEE HOW MUCH OF A CONFUSING MESS IT REALLY IS! Anyone notice the screenshots for this app are STILL not updated to show the horrible crap new layout? And the change log is NEVER UPDATED! This should NOT BE ALLOWED BY APPLE! NO MORE EASY QUICK WAY TO SEND PHOTOS WHILE IN A CONVERSATION! now you have to press the camera button on the main screen, then chose who to send the photo to, then go back, then open your conversation to resume talking. NO MORE CAMERA BUTTON WHILE IN CONVERSATION! Adds too many unnecessary steps and interface is very clunky and hard to navigate, and sections you hide will pop back up after 5 minutes, allowing you to have only 2 conversations in the app Version is now all the way up to 98 and STILL CANT TAKE PHOTOS! Still has the same problem when trying to take photos. Pressing the button to take a photo just makes the "TINK!" Sound but never actually focuses or takes a photo. Also you can only see 2 conversations because they still show lots of extra things in the middle of your conversation list and force you to scroll through 2 pages of junk to see your conversations. "Hide" feature for the useless junk sections only stays for 5 minutes before it all reappears again! Update for 10/12/2016 update: CANT TAKE PHOTOS! messenger makes the "tink" sound when pressing the button to take a photo but it never ends up taking the photo or even trying to focus. To send a photo you must use the camera app then go back to messenger find the photo and send it. Also you can no longer scroll up and respond to messages farther up in your chat history. Touching the keyboard causes it to scroll all the way back to the bottom again Anyone else find it quite funny how the screenshots don't show the messed up new layout even after 30 updates? 5 more updates in a week and STILL stuck with the messed up layout that puts conversations at the very bottom of the main screen. ANOTHER update (11 in the past 5 days) and the layout is STILL all cluttered with the stupid new layout and you can only have 3 conversations within the app, if you have more you have to find them on your computer! Conversations are now all scrambled with no logical order. Very hard to find conversations now without the "recent" tab. Also the change log hasn't been updated since version 1.0. Why do you not show your sloppy layout in the app photos? The photos still show the neatly arranged "recents" tab which is replaced by the "home tab" that lists the same person 3 times

  • Clear error

    by Tawfeeq10

    How to clear fbapierrordomain error1

  • crash/bug issues

    by aubreyF840

    does not reply from notification banner until i open app completely


    by C'est la vie mon cheri

    Why is this simple productivity feature not available? I want to be able to click on a chat, and above "shared photos", see a "shared attachments" library where I can easily find and download files that were previously sent in the chat. iMessage has this feature. It is a huge waste of my time to scroll back through chat history and find exactly when the file was sent, or spend time guessing the title of the file to search for. Another idea, allow us to see shared links too (hipchat has this feature) I don't care about seeing my friend's messenger stories / the other random social updates your app has been focused on. Please give us a chat feature that is actually USEFUL.

  • Not allowing me to log in

    by TWawesome

    For the past two days I’ve been trying to log in to my account. I use my phone number and it allows me to reset the password. However it never stops loading to continue the log in process.

  • Will not open after 4.17.19 update

    by Brett DeFazio

    The application will try to load up and 2 seconds in it force closes on me. Using an IPhone 7 running software version 12.2

  • I hate the ads

    by patsy bong

    There are way too many ads constantly popping up in my messages it’s super annoying please make them go away

  • Error??

    by Darth Nihilus Ice

    Won’t let me sign in to my messenger no matter what phone I try on. I finally got it signed on again, and it kicked me off again with the same here. I tried redownloading twice.

  • cannot remove non-friend

    by Huy Xuon Lieu

    I hate this version of messenger. I can find nowhere to remove the non-friend. plz give that feature back.

  • I hate that I have to use this app

    by CBRWORM

    I hate that I have to use this app. I have no interest in having a second Facebook app on my phone and very rarely check or respond to my messages. Pulling this functionality out of the main app makes this feature useless to me.

  • Review

    by stewart lake

    You got me blocked WHY

  • Please update this Please

    by Johnhannah1

    Y’all I don’t know what exactly happened but I’m sorry for everything that happened today I love ❤️ Fashion And TikTok app love ❤️ it was something fun but this game has been really awesome thanks 🙏 I appreciate your support for this app thanks 🙏 I appreciate you praying 🙏 today maybe I will get my friends family back today please thanks 🙏Eli

  • Signed out

    by gabby 200

    I woke up signed out of my app. I did not log out.. I had voicemails in my app left from my mom who recently just passed away!!! I need to get back in my account and need serious help!!!! I need to hear her voice again

  • Poor corporate citizen

    by N328KF

    A bloated app released by a member of the community which does not act in the interests of societ.

  • Would give zero stars if i could

    by igetmoney707

    Very annoying that the app must be uninstalled and reinstalled in order for profile pic and name changes to take affect 🖕🏻

  • Can’t even use the app

    by BangtanCo

    I don’t know what happened with the update, but I am not able to use the app anymore. It kept asking to put in my phone number every time I opened it, and when I tried, it said it failed and couldn’t be done. Then I tried deleting the app to reinstall, but now it won’t even install. I communicate with people all the time through this app, so this is really stressful. Please fix this ASAP

  • Messanger

    by lomaye

    I’m an older adult. I have been using Messanger to talk to ppl that you don’t want put out in public. Now all I can get are ppl’s stories & then they flip before I can type all I’m needing to say and there goes my message & so then I have to pick up where I left off & continue & can’t read all I typed . I hate!!!! This messenger.

  • Annoyed

    by adrienneo96

    I haven’t been able to delete a whole thread of messages for the past couple of weeks.

  • Bring back the alien!

    by alien seeker

    Where is the alien filter for pictures and videos? It was my favorite and suddenly it vanished. Why? Please bring it back!

  • Disconnecting

    by Corine5

    Nowadays it is not reliable. It keeps on disconnecting or server down. When you need to send message as quicky as possible, server down. 🙄🙄🙄

  • Don’t do this AWFUL update. You’ll be sorryyy

    by BreeInGilbertAZ

    So, Facebook says “Your messenger is out of date” on the top of your screen. IGNORE IT! It’s merely a scare tactic to get you pummeled with ads in the new update that’s a clustercopulation. Putting it nicely, they’re trying to intimidate you into eating SH!T. Don’t buy into their scare tactic. You’re not a prisoner of The Human Caterpillar (worst film ever) or caught in the Matrix one of the best. THINK for YOURSELF. You CAN rebel and hold out against these God-awful excremental updates. Just KEEP USING YOUR EXISTING APP. It still works - for now. Ignore their prompt to update, no matter how great the temptation. You’ll be sorry if you conform. #REBEL against authoritarianism.✅

  • Battery Killer

    by xBlizzAx

    Force close this app after using it or it will drain your battery drastically.

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Messenger – Text and Video Chat for Free

Messenger – Text and Video Chat for Free

4.1 67M+ Reviews