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McDonald's

McDonald's

McDonalds USA, LLC

Get free McDonald's offers delivered right to your mobile phone!

4.0 Ratings 861K+ Reviews 10M+ Downloads

About McDonald's

Get free McDonald's offers delivered right to your mobile phone!
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Ratings & Reviews

4.0
860.8K+ Ratings
  1. 5
    65+%
  2. 4
    10+%
  3. 3
    5+%
  4. 2
    3+%
  5. 1
    18+%
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  • Jan 22, 2021

    By Tom Engelbrecht
    Re-downloaded the app after deleting it a year or so ago. Happy to find a lot of my old frustrations had been addressed, but they found some ways to make new ones. In particular, the mixing of "mobile order only" deals and deals you can scan at a restaurant. Several times Ive pulled up to a drive thru, ordered, only to find the deal I ordered was "mobile order only." Then I have to cancel my order, pull into the parking lot, take the time to make a mobile order, and then go back through the line
    more
  • Glitches to be Fixed Apr 18, 2020

    By FamilyMoji Idea
    This app is better than most fast food apps when it comes to ease of use, customizing and managing orders. If I had written this review a year ago, it would have gotten more stars; however, there are some growing issues related to limitations on orders that need to be fixed. The deals being offered are becoming more complicated and causing more and more problems. For example, I created an order that declined to process because a deal I was able to apply to my order was no longer being honored at a particular location at a particular time. This caused me to start over completely, picking another deal that is appropriate to a different order combination. Then, my new order wouldn’t process because the unhonored deal from my first order stopped me from picking a new deal for 24 hours. It would be my recommendation to reprogram the app to not record the use of a deal until a purchase has been completed and change the 24 hour policy to 20 hours so that customers that pick up a daily breakfast at a slightly earlier time than the previous day can use another deal. Reoccurring glitches in payment processing has also been on a rise of late. Several customers pay with the app and are asked to pay again when going to the drive-up window. My online banking shows I am billed twice and at the end of the day, one of the two transactions are being credited back.
    more
  • Jan 22, 2021

    By Greg ACS
    The app was great for a long time. After their last update, it hardly works, freezes up. Two different phones. Uninstall, reinstall, nothing helps. Glad there's other apps to use. Update: After playing around with this app. I found a work-a-round. Clicking the apps icon, it starts up but freezes. If i go to settings, apps and open the mcdonalds app from there, it'll work. It will not work unless I do this. A few extra steps but hopefully they fix it.
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  • Used to be better Jan 8, 2019

    By A user you're about to lose
    I have had the McDonald’s app since the beginning and always been an advocate and even encouraged my friends to get it. The thing is I don’t eat anything at McDonald’s besides fries and salads items, occasionally I may get a dessert or chicken item. In the beginning I was really able to take advantage of the $1 fry deals and the $3 off $10 or $1 off $7. As of recently, about 2 months, those deals are no longer there so I really no longer have anything to gain which is quite disappointing because I do love the app and have been such a fan. I just purchased some items that would have been $4 less had I still had my regular deals. If these new changes to the app will be permanent I only wish McDonald’s would consider deals that are frequented by consumers so that they can be tailored and continue to be taken advantage of. Also consider dietary needs and restrictions I used to have 10-20 deal to select from now I have 3-7 that I know I will not use. For example, I have a free any size soft beverage deal in my app right now, I can’t drink soda so I have no use for such a coupon. I have a $1 off a quarter pounder or Big Mac, also something I can’t have so it will go to waste. Then I have 2 others for a total of 4 deals that I cannot even take advantage of. Disappointing, especially because I know how great it used to be.
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  • Sometimes works Sep 28, 2018

    By Rendaphillips
    Soooo...it sometimes works like it should, but it’s still buggy. And...I’ve experienced that the employees at various locations aren’t well trained with mobile ordering. On more than one occasion I’ve tried to pick up my order in the drive-thru, but the employee couldn’t close it out on their end. My card ends up getting charged several times, and I don’t get my food if I don’t have a way to pay for it on me. Therefore, I usually opt for curbside, which I don’t like doing either. I hate having the employees have to bring my food out to the mobile pickup if the weather is bad. Plus, if the order is wrong, then they have to go inside and come back out. One feature that is problematic with mobile ordering is that whatever phone you place the order from has to be the one arriving at the location because the app is tracking the phone. Almost all other mobile ordering apps don’t do that. For instance, if another family member is out and about and I’m sitting at home, I can’t order from the app and they pick it up. It tells me I’m not at the location. That’s annoying. Lastly, the coupon deals are clunky. The coupon codes differ for each location. Therefore, you have to make sure you have the right location selected to get the correct coupon. It’s cumbersome the way that works.
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  • Used to be great, but now sooooo slooow and very buggy Sep 3, 2020

    By ScalTrojan96
    This started out as a great app, but now, no longer deserves 4-5 stars. They’ve done way too much to make it all fancy, that it makes the app work so slowly, when navigating between the different functions, especially when it first starts up. Also, annoying that certain deals are scan only, mobile only, deliver only...a deal is a deal. Why should it matter if we use it on the app, at the restaurant, or delivery? And stop the restrictions on using one deal for a certain amount of time!!! If I wanna use a deal, and get back to the end of the line to use another deal, I should be able to do so like the app allowed you to do originally! The new updates have not made anything better, but instead made it more buggy. I’ve never had to keep logging back into my account before, but now it seems like the app can’t remember my login, even if I had already logged in 10 minutes prior, which is very annoying when you’re already in line and waiting for the now slow app to load up and then show the deals, with people waiting behind you. There should be a face/finger ID or stay logged in option. And I agree with another user, if I make an order from my phone and want a friend/family member pick it up, there should be a way to do that. If a super basic Little Caesar’s App can do that, then why can’t this one?!!!
    more
  • Jan 23, 2021

    By Elizabeth Foster
    I used to love the app. It worked great. I loved the deals and ease of making sure my customizations were on there. But the last several times I've ordered, when I "check-in" the locations (3 different locations) can't ever find my order. Or it says the deal is unavailable and resets the whole order. This is extremely frustrating for me and the employees who are doing the best they can.
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  • Jan 20, 2021

    By Elizabeth Draper
    Great app when it works, but it's been freezing more then working lately.... I have placed orders only to have the app screen freeze when I'm trying to click that I'm already here. I have uninstalled and reinstalled the app several times, and had this repeatedly happened. The one time in the last five that it did work, it took 15 minutes for it to get transmitted from my car being curbside to where the food came out. Something is wrong with this app. Please fix these bugs.
    more
  • No Good Deals Aug 28, 2019

    By FlyingDog31
    This review is long overdue and after not being able to use the only good coupon I have got on this app in months because my McDonald’s that I always go to is no longer a “participating location,” I finally feel the need to write this review. This app used to be SPECTACULAR and there were always plenty of coupons I could use daily and they were very good deals too! I was able to purchase food for myself and my family without breaking the bank too much. Then randomly one day they changed the entire app and removed all of the good coupons. Now there is one coupon daily (If I’m lucky two) and it can hardly be considered a “deal” as I’m saving like 30¢ rather than the $3-4 I used to save from a coupon. You can also get a coupon from this Plinko style game that you sometimes have to play a few times to even land something in the bag. From my experience you can play until you win however the $1 off coupon you receive after is normally never for anything I want so it’s hardly worth it. Not to mention it seems you have to use this coupon while ordering through the app and sitting in the parking lot, which is not my preferred way to eat at McDonald’s. They should bring this app back to its former glory so that it may have a purpose again because it’s current state is trash and I don’t even feel the need to open it as I wait in line at McDonald’s since I already know there will be no coupons worthwhile.
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  • Jan 18, 2021

    By Robert J. Cannon III
    If I could rate it 1 star I would. The app is fine in concept and the deals are awesome! The reason for the low rating is that 6 out of 10 times it fails. Either it won't charge me and I'm forced to go through the long as drive thru anyway, or it won't even send the damn order to the store at all. It is infuriating to try to order only to have to choose between being late to work or go hungry. Your app NEEDS to have a higher than 40% success rate people.
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  1. More Golden Arches app features for you to love: mobile pay, curbside pick-up, store locator and more
  2. Pick a deal, then pick up your meal! Mobile Order & Pay lets you create your next McDonald’s® order in just a few taps
  3. Enjoy app-only exclusive offers for tasty treats and foods personalized to the things you order the most

Reviewed by Kaylin on November 21, 2018

  • Jan 22, 2021

    By xblackheartx x
    I mean, this app is nice of course but I wish they would let you place an order without having to be in the parking lot, I feel like that's counter productive.... I mean we pay for it in advance so what's the big deal. Weather we come and pick it up or not McDonald's still gets paid for the meal. It's just inconvenient and the app is supposed to be Convenient not inconvenient.....
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  • Highly recommended if you’re indecisive like me! Jul 19, 2018

    By Heathiieee
    Just tried the app for the first time. I downloaded it earlier today to check out the deals I saw advertised on Facebook. It seemed awesome and looked simple. We had just eaten dinner so I didn’t plan to use it. 11:30 comes around and I’m craving something sweet and my husband wanted actual food. We got a Big Mac for $1.00 (it was an offer in the deals section)! That was amazing. Normally he just gets two McDoubles. I love the ability to customize without feeling like a burden. Checkout was easy. On the drive over I was looking to see how pickup worked. I saw that you could pick it up through the drive thru instead of making a worker walk out to you. It’s late the line wasn’t too bad. The window girl was nice. It was all around a surprisingly good experience. We go for late night apple pies quite often and are normally turned away due to it being late (meaning they aren’t making more), or we get them and they’re dried out and sticky. Tonight they were warm and presumably fresh and it was great. We will definitely use this again! It gives you the price as you go too. No surprises!
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  • Very useful and well maintained except... Aug 21, 2018

    By Hot and spicy fan
    I’ve had this app for about 3 years and it been helpful. There were some bugs at the beginning but that’s been fixed about about a year ago. This app does the things I need to do just fine. I always use the scannable coupons whenever I arrive at the restaurant they really help me out. Now the negative side of the app. I’m NOT a fan of mobile ordering, from my recent experience. When I tried it out, it worked just fine, the directions were easy to follow and payed for my food. But when I arrived at the restaurant my order didn’t exist. I showed them the order, location, online receipt, confirmation number, everything. The manager didn’t believe me that I can order on my phone and called it a scam. I couldn’t get my money back and just went home. I didn’t want to start a fight at a fast food restaurant for $7.41 (that embarrassing). I never used it again after that (mobile ordering). If you teach your employees the correct procedures and actually care how my money disappeared. I might give it a second try. But for now, I’ll stick with scanning barcodes.
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  • Food for Thought Jan 11, 2019

    By Nostalgic_Winter
    I am not going to take blows at an app I have only used a small handful of times, so I don’t really have much feedback good or bad. I would, however, like to make a suggestion based on a recent experience I have had. I know most apps are location based, and it makes a lot of sense as to why. With how far along technology is coming, I feel like it would be an absolutely wonderful idea to incorporate the possibility of someone trying to purchase a meal for someone in an entirely different state. Especially with the new online dating world growing to be as popular as it is. I know there is risk to this, as there is risk that someone will order something ridiculous and just drive off. Perhaps offer a pre-paid reservation of some sort, allowing the app holder to pay on the spot and not block access based on location. I’m sure I am not the only person that would appreciate a feature like this. Anyways, thank you for taking the time to read this. I know it may sound a bit redundant or even mundane. It is just something I look forward to in the future.
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  • Cardit Card Failure In App Jul 26, 2018

    By bobo 996633
    I don’t understand why McDonalds will spend millions of dollars creating an app and have absolutely no interest in a customer reporting issues with the app. Virtually every time I make a purchase, my card gets charged multiple times and still will not process the order. I have both Discover and AMEX cards affected the same way. In fact Discover said this is very common issue with the app but the fix is a McDonalds problem. I have reached out multiple time via the “contact us” to no productive results. Yes, I get a non monitored form email. Yes, they give a phone and case number. I have spent nearly an hour total on hold with no answer from their “busy staff”. One time I received a for your trouble gift card. All I had to do was call the non answered number to provide my address. The app and the deals brought me back into McDonalds, wonder why there is no interest in keeping coming back? I have tried to delete app and reload. But the cloud returns same flawed app. I have tried to delete the two cards and reload, but figure out how to do it.
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  • It’s coming along Jul 2, 2018

    By Britain W.
    Regular updates actually do make improvements to ordering (really glad to see drinks ordered by type in the latest update instead of a ten page long menu of every drink in every size), and the CS team was responsive the one time I contacted them. The sheer scale of McDonald’s locations almost makes a single app a foolhardy idea, but this one works a lot of the time. When it does, it’s fantastic - I like being able to see what’s on a sandwich and specify no (or extra) of a topping, and the Deals are often really good. I also love being able to park in a curbside spot and wait with my radio and AC, rather than wait in the store or at the drive thru lane. The problem is the menu in the app, which appears to cover all markets and includes items my local stores don't offer. Sometimes it stops you before you place the order, and other times the order just errors out with no explanation. So be wary of ordering any items you wouldn't see on the store's displayed menu, like Sweet Chili or Szechuan dipping sauces, or the Oreo Frappe, which is in there even though my local stores act like it doesn't exist. (And come on, just make me a Mocha Frappe and sprinkle some Oreo crumbs from the Flurry station in it. It's not like the ice cream machine is working today anyway.)
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  • Jan 21, 2021

    By S L
    The latest reviews are trashing the app so figured I'd chime in as someone who's not really had any issues. We exist! I don't mean to discount their experiences, but it's certainly not universal. No problems logging in or getting forced logged out, etc. Only real complaint is only being able to use 1 deal every hour. No other fast food app has that restriction, a very bizarre idea that effectively discourages users from making more orders. Other than that though the app is great.
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  • (Updated) Mar 28, 2019

    By Corykku
    This app has come a long way and provides what you would expect from it. The deals are useful as well. My one-star off may be more of a problem with implementation on the restaurant level. The app doesn’t save a whole lot of time because you have to be next to the restaurant to check in anyway. I understand something could come up and prevent you from arriving to receive your order... but with the Starbucks App your order gets started right away (now that app has its own problems, half the time it can’t find the store I’m 2 blocks away from, but that’s another review). Because of this I find myself getting breakfast sandwiches at Starbucks more often even though I would prefer the fresh cracked eggs at McDonald’s. Maybe put a disclaimer box that people can confirm/check when they order that stipulates that if they are unable to pick up their order within 20 min it will be discarded with no refund offered. If you enter a busy McDonald’s nowadays it takes a whiiiile to get your food. Usually I’ll confirm that I’m at the restaurant on my app but then sit in my car for 10 min before going in -and sometimes end up waiting another 10 min anyway! Just can’t win. Maybe McDonald’s menu is just too big for them now.
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  • Use to be better! May 18, 2018

    By Monster high jj
    I have used the McDonald’s app sence it first came out, I have loved it and would even drive out of my way some times to get to it even if I was not planning on going just to get something they had on the app for a really good deal but in the last several weeks they have changed things on the app to having a lot more Mobil pay coupons and a lot less good at restaurant coupons. And even the at restaurant coupons have not been real good ones, used to have ones like buy one any size frappe got one any size frappe free, and you could buy a small one and get a large one for free and now the new coupons are get a dollar off of a large frappe, wow that is a big difference in coupons! Also they are only offering 3 dollars off so much of a order on the mobile pay, I have used that coupon several times when they had it as a at restaurant coupon but they took it away. Don’t know if they were loosing money by having all those good coupons but I would look at my at restaurant coupons about every day and was eating a lot of McDonald’s but now that it has changed it don’t go near as often. Please add all the good at restaurant coupons back!!!!
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  • App is great, store service is not the best Jul 24, 2020

    By cflor69
    I like the app features. Especially now with COVID it is nice to be able to pay thru the app and not exchange cash or cards with an employee, one less point of contact. Being able to select food items at home I am able to casually get everyone’s order exactly as desired without feeling rushed at the drivethru speaker or deal with bad speaker communication. The app special deals are also nice. The problem I’ve experienced every time so far, about 10 visits using the app, every time I try to pickup my app order in the drive thru my local restaurant is unable to complete my order. They always tell me to pull in to curbside and change my pickup option in the app to curbside. I don’t know if this is an issue with employee training or if there is a problem with the app. I have not tried the drive thru pickup option at any location other than my local restaurant so I can’t say if the result would be different. The app is still great to have, just a minor annoyance to have this option not work. There are times when drive thru is empty but I still am not able to use that pickup option.
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  • Jan 22, 2021

    By Tom Engelbrecht
    Re-downloaded the app after deleting it a year or so ago. Happy to find a lot of my old frustrations had been addressed, but they found some ways to make new ones. In particular, the mixing of "mobile order only" deals and deals you can scan at a restaurant. Several times Ive pulled up to a drive thru, ordered, only to find the deal I ordered was "mobile order only." Then I have to cancel my order, pull into the parking lot, take the time to make a mobile order, and then go back through the line
    more
  • Glitches to be Fixed Apr 18, 2020

    By FamilyMoji Idea
    This app is better than most fast food apps when it comes to ease of use, customizing and managing orders. If I had written this review a year ago, it would have gotten more stars; however, there are some growing issues related to limitations on orders that need to be fixed. The deals being offered are becoming more complicated and causing more and more problems. For example, I created an order that declined to process because a deal I was able to apply to my order was no longer being honored at a particular location at a particular time. This caused me to start over completely, picking another deal that is appropriate to a different order combination. Then, my new order wouldn’t process because the unhonored deal from my first order stopped me from picking a new deal for 24 hours. It would be my recommendation to reprogram the app to not record the use of a deal until a purchase has been completed and change the 24 hour policy to 20 hours so that customers that pick up a daily breakfast at a slightly earlier time than the previous day can use another deal. Reoccurring glitches in payment processing has also been on a rise of late. Several customers pay with the app and are asked to pay again when going to the drive-up window. My online banking shows I am billed twice and at the end of the day, one of the two transactions are being credited back.
    more
  • Jan 22, 2021

    By Greg ACS
    The app was great for a long time. After their last update, it hardly works, freezes up. Two different phones. Uninstall, reinstall, nothing helps. Glad there's other apps to use. Update: After playing around with this app. I found a work-a-round. Clicking the apps icon, it starts up but freezes. If i go to settings, apps and open the mcdonalds app from there, it'll work. It will not work unless I do this. A few extra steps but hopefully they fix it.
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  • Used to be better Jan 8, 2019

    By A user you're about to lose
    I have had the McDonald’s app since the beginning and always been an advocate and even encouraged my friends to get it. The thing is I don’t eat anything at McDonald’s besides fries and salads items, occasionally I may get a dessert or chicken item. In the beginning I was really able to take advantage of the $1 fry deals and the $3 off $10 or $1 off $7. As of recently, about 2 months, those deals are no longer there so I really no longer have anything to gain which is quite disappointing because I do love the app and have been such a fan. I just purchased some items that would have been $4 less had I still had my regular deals. If these new changes to the app will be permanent I only wish McDonald’s would consider deals that are frequented by consumers so that they can be tailored and continue to be taken advantage of. Also consider dietary needs and restrictions I used to have 10-20 deal to select from now I have 3-7 that I know I will not use. For example, I have a free any size soft beverage deal in my app right now, I can’t drink soda so I have no use for such a coupon. I have a $1 off a quarter pounder or Big Mac, also something I can’t have so it will go to waste. Then I have 2 others for a total of 4 deals that I cannot even take advantage of. Disappointing, especially because I know how great it used to be.
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  • Sometimes works Sep 28, 2018

    By Rendaphillips
    Soooo...it sometimes works like it should, but it’s still buggy. And...I’ve experienced that the employees at various locations aren’t well trained with mobile ordering. On more than one occasion I’ve tried to pick up my order in the drive-thru, but the employee couldn’t close it out on their end. My card ends up getting charged several times, and I don’t get my food if I don’t have a way to pay for it on me. Therefore, I usually opt for curbside, which I don’t like doing either. I hate having the employees have to bring my food out to the mobile pickup if the weather is bad. Plus, if the order is wrong, then they have to go inside and come back out. One feature that is problematic with mobile ordering is that whatever phone you place the order from has to be the one arriving at the location because the app is tracking the phone. Almost all other mobile ordering apps don’t do that. For instance, if another family member is out and about and I’m sitting at home, I can’t order from the app and they pick it up. It tells me I’m not at the location. That’s annoying. Lastly, the coupon deals are clunky. The coupon codes differ for each location. Therefore, you have to make sure you have the right location selected to get the correct coupon. It’s cumbersome the way that works.
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  • Used to be great, but now sooooo slooow and very buggy Sep 3, 2020

    By ScalTrojan96
    This started out as a great app, but now, no longer deserves 4-5 stars. They’ve done way too much to make it all fancy, that it makes the app work so slowly, when navigating between the different functions, especially when it first starts up. Also, annoying that certain deals are scan only, mobile only, deliver only...a deal is a deal. Why should it matter if we use it on the app, at the restaurant, or delivery? And stop the restrictions on using one deal for a certain amount of time!!! If I wanna use a deal, and get back to the end of the line to use another deal, I should be able to do so like the app allowed you to do originally! The new updates have not made anything better, but instead made it more buggy. I’ve never had to keep logging back into my account before, but now it seems like the app can’t remember my login, even if I had already logged in 10 minutes prior, which is very annoying when you’re already in line and waiting for the now slow app to load up and then show the deals, with people waiting behind you. There should be a face/finger ID or stay logged in option. And I agree with another user, if I make an order from my phone and want a friend/family member pick it up, there should be a way to do that. If a super basic Little Caesar’s App can do that, then why can’t this one?!!!
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  • Jan 23, 2021

    By Matt Borghi
    User flow for this app has issues, particularly when you're at the location for pick up. More testing needed at store level. Overall app is ok, but in if it doesn't work where the rubber meets the road, it's worthless. Also, stores have difficulty getting app orders out when there are long lines. There needs to be operations prioritization.
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  • Jan 22, 2021

    By Debby H.
    I was loving the app. Then things changed. I ordered meals for my parents and used curbside pickup. The app gave me a total of $11.09 but charged me $12.99. A manager looked into it for me, according to her figures i should have been charged $13.50! That is insane and wrong. Be careful with this app. I plan to avoid using it except for small purchases, like a drink.
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  • Was going to be 5 Stars but... Nov 15, 2020

    By rmf1007
    I had this app on my phone for well over a year. Hardly ever experienced any issues other than the occasional hiccup. Then out of nowhere a few months back it just stopped working. It signed me out and ever since then I have not been able to log back in. I’ve tried deleting the app and reinstalling- several times. I’ve checked all possible settings that could be interfering and no fix. It took the developer a good while to finally come out with an update- which I tried again last night since the update was 6 days previous to this post. As soon as I launch the app I get a “Application Initialization Critical Launch Error” message and however which way I try signing in from the options to choose from (Facebook, google, etc. ) I get a application login cancelled error. I can’t even hit reset my password without yet another error message stating they are having technical difficulties. I’ve missed out on so many free drinks and money saving coupons due to not being able to utilize this app, which has caused me to not give my business to McDonald’s as much especially when there are no issues with their competitors apps. I surely cannot be the only one experiencing this and would greatly appreciate it if the problem could get fixed.
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  • Never Ending Problems Nov 22, 2020

    By Here in Beautiful Hawaii
    There were many times using the app, that provided very good results. However, I’ve also had problems many times when I tried making use of the deals. I would get to the part that I choose the deal that I want. Then the app tells me that I already used a deal so I need to wait for so many minutes, close to an hour, in order to use the deal again. NOTE: I DIDN’T EVEN USE THE APP THAT DAY???????? So, I’d end up just not using the app for my order. I would mention it to the manager but was told that they couldn’t do anything for me. I’ve complained and even had contact with people from McDonald’s, but, nothing came out of it. I even received an email which said that the problem was solved. Well, it wasn’t solved for me. I got so frustrated that I stopped using the McDonalds app and started using the apps from Wendy’s and Jack-in-the-Box. Sometimes, the Wendy's app doesn’t work. So, I just go into Wendy’s and ask if I can still make use of the offer in the app even if it wasn’t working. To my surprise, they manually process it for me. Just want to mention that Wendy’s and Jack in the box have really good deals in their apps. Today, I thought that I’d try to give the McDonald’s app another chance. But guess what! I couldn’t use the deal again because the app stated that I already used the deal recently.
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  • Jan 23, 2021

    By Elizabeth Foster
    I used to love the app. It worked great. I loved the deals and ease of making sure my customizations were on there. But the last several times I've ordered, when I "check-in" the locations (3 different locations) can't ever find my order. Or it says the deal is unavailable and resets the whole order. This is extremely frustrating for me and the employees who are doing the best they can.
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  • Jan 20, 2021

    By Elizabeth Draper
    Great app when it works, but it's been freezing more then working lately.... I have placed orders only to have the app screen freeze when I'm trying to click that I'm already here. I have uninstalled and reinstalled the app several times, and had this repeatedly happened. The one time in the last five that it did work, it took 15 minutes for it to get transmitted from my car being curbside to where the food came out. Something is wrong with this app. Please fix these bugs.
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  • No Good Deals Aug 28, 2019

    By FlyingDog31
    This review is long overdue and after not being able to use the only good coupon I have got on this app in months because my McDonald’s that I always go to is no longer a “participating location,” I finally feel the need to write this review. This app used to be SPECTACULAR and there were always plenty of coupons I could use daily and they were very good deals too! I was able to purchase food for myself and my family without breaking the bank too much. Then randomly one day they changed the entire app and removed all of the good coupons. Now there is one coupon daily (If I’m lucky two) and it can hardly be considered a “deal” as I’m saving like 30¢ rather than the $3-4 I used to save from a coupon. You can also get a coupon from this Plinko style game that you sometimes have to play a few times to even land something in the bag. From my experience you can play until you win however the $1 off coupon you receive after is normally never for anything I want so it’s hardly worth it. Not to mention it seems you have to use this coupon while ordering through the app and sitting in the parking lot, which is not my preferred way to eat at McDonald’s. They should bring this app back to its former glory so that it may have a purpose again because it’s current state is trash and I don’t even feel the need to open it as I wait in line at McDonald’s since I already know there will be no coupons worthwhile.
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  • Jan 18, 2021

    By Robert J. Cannon III
    If I could rate it 1 star I would. The app is fine in concept and the deals are awesome! The reason for the low rating is that 6 out of 10 times it fails. Either it won't charge me and I'm forced to go through the long as drive thru anyway, or it won't even send the damn order to the store at all. It is infuriating to try to order only to have to choose between being late to work or go hungry. Your app NEEDS to have a higher than 40% success rate people.
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  • Absolutely worthless Dec 13, 2019

    By Minno mama
    I’ve now attempted to use this 4 times. The order goes through fine, so maybe it’s actually just the employees in my town, managers included. The first time I used it, they said they didn’t have my order, and then charged my card 2 hours later for the mobile order, after I had already placed and paid for a new order at the store. I tried a different location, the first time the manager told me I had failed to pay for my order so I needed to drive back around to the first window and pay. There is NO OPTION but to make payment in app. The third time, not quite as bad, I had to drive up to the window and tell them my order so they could find it. Third time? I was told repeatedly they didn’t have any mobile orders, I had to go inside to straighten it out. Understand, THERE IS NO WAY TO CHECK IN UNTIL YOU ARE AT THE STORE. It uses GPS to track your location and it won’t check you in until you are almost in the parking lot. I know, I’ve tried. You literally cannot order from the wrong location, so THEY HAVE TO HAVE YOUR ORDER IF YOU CHECK IN. Even now as I type this, they don’t show my order as complete. I picked up my order 22 mins ago, according to my receipt, yet the blue bar at the top of my screen tells me they are still tracking my location! Seriously, if you are going to put the time and effort into making an app, take the time and effort to train the employees how to operate the system.
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