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McDonald's

McDonald's

McDonalds USA, LLC

Get free McDonald's offers delivered right to your mobile phone!

4.0 Ratings 906K+ Reviews 10M+ Downloads

Coupon for this app

Ratings & Reviews

4.0
905.9K+ Ratings
  1. 5
    65+%
  2. 4
    10+%
  3. 3
    5+%
  4. 2
    3+%
  5. 1
    17+%
Write a Review
  • Use it every visit! Sep 18, 2018

    By Melliebeee
    My kids LOVE McDonald’s and, like it or not, we are there at least once a week for one meal or another. It’s fast, convenient, clean, close to home, and all the employees are great. Plus the menu is consistent so we always know when traveling that everyone will be happy if we stop there. That being said, the app is AWESOME! There are always coupons and deals that change daily and weekly plus loyalty rewards for their McCafe beverages, which my husband and I order often. We have used the mobile ordering option a few times, mainly when traveling to locate the closest restaurant or when already at a busy resto to save time in line- either way, it’s efficient & nice that it offers 3 dif ways to pick up your order (drive-thru, inside counter, OR curbside delivery at designated parking spot). I check the app every time we order because even if we aren’t ordering a particular item that has a coupon, there is almost always a “dollar-off” coupon if your order is over a certain amount and as a family of 4, it’s usually a minimum of $20. Bottom line: get the app, it’s well worth it!
    more
  • Glitches to be Fixed Apr 18, 2020

    By FamilyMoji Idea
    This app is better than most fast food apps when it comes to ease of use, customizing and managing orders. If I had written this review a year ago, it would have gotten more stars; however, there are some growing issues related to limitations on orders that need to be fixed. The deals being offered are becoming more complicated and causing more and more problems. For example, I created an order that declined to process because a deal I was able to apply to my order was no longer being honored at a particular location at a particular time. This caused me to start over completely, picking another deal that is appropriate to a different order combination. Then, my new order wouldn’t process because the unhonored deal from my first order stopped me from picking a new deal for 24 hours. It would be my recommendation to reprogram the app to not record the use of a deal until a purchase has been completed and change the 24 hour policy to 20 hours so that customers that pick up a daily breakfast at a slightly earlier time than the previous day can use another deal. Reoccurring glitches in payment processing has also been on a rise of late. Several customers pay with the app and are asked to pay again when going to the drive-up window. My online banking shows I am billed twice and at the end of the day, one of the two transactions are being credited back.
    more
  • Used to be better Jan 8, 2019

    By A user you're about to lose
    I have had the McDonald’s app since the beginning and always been an advocate and even encouraged my friends to get it. The thing is I don’t eat anything at McDonald’s besides fries and salads items, occasionally I may get a dessert or chicken item. In the beginning I was really able to take advantage of the $1 fry deals and the $3 off $10 or $1 off $7. As of recently, about 2 months, those deals are no longer there so I really no longer have anything to gain which is quite disappointing because I do love the app and have been such a fan. I just purchased some items that would have been $4 less had I still had my regular deals. If these new changes to the app will be permanent I only wish McDonald’s would consider deals that are frequented by consumers so that they can be tailored and continue to be taken advantage of. Also consider dietary needs and restrictions I used to have 10-20 deal to select from now I have 3-7 that I know I will not use. For example, I have a free any size soft beverage deal in my app right now, I can’t drink soda so I have no use for such a coupon. I have a $1 off a quarter pounder or Big Mac, also something I can’t have so it will go to waste. Then I have 2 others for a total of 4 deals that I cannot even take advantage of. Disappointing, especially because I know how great it used to be.
    more
  • Mar 18, 2021

    By Jared Mower
    This apptakes about 10 seconds to load and even after that it wont even react to anything I do. I have to reinstall the app every time i want to look at coupons. Edit: it seems to me like these servers have been fixed, the app is working much better now and I can regularly use it. My only gripe now is the fact that I cannot substitute slivered onions for the diced/dehydrated onions. All that means is that I cannot pay with my phone or order ahead of time. I have to scan in restaurant.
    more
  • Mar 18, 2021

    By CK Tarango
    The app itself works okay. Their system for handling online orders is kind of pointless, as they won't make your food till you arrive and you end up waiting longer than if you had just used the drive-thru. So curb side is kind of a waste of time or worse they don't offer it, make you go through the drive-thru only to make you park curb side and wait...
    more
  • Mar 17, 2021

    By Rory Wells
    When this app works, it is fantastic! The problem is that I can hardly ever get to log in. I just keep getting the error message to check my Internet connection. I have tried multiple times on different connections and unistalled/reinstalled the app a few times over the past year and I am lucky if I can use it more than just one time before I get signed out and cannot log in again.
    more
  • Used to be great, but now sooooo slooow and very buggy Sep 3, 2020

    By ScalTrojan96
    This started out as a great app, but now, no longer deserves 4-5 stars. They’ve done way too much to make it all fancy, that it makes the app work so slowly, when navigating between the different functions, especially when it first starts up. Also, annoying that certain deals are scan only, mobile only, deliver only...a deal is a deal. Why should it matter if we use it on the app, at the restaurant, or delivery? And stop the restrictions on using one deal for a certain amount of time!!! If I wanna use a deal, and get back to the end of the line to use another deal, I should be able to do so like the app allowed you to do originally! The new updates have not made anything better, but instead made it more buggy. I’ve never had to keep logging back into my account before, but now it seems like the app can’t remember my login, even if I had already logged in 10 minutes prior, which is very annoying when you’re already in line and waiting for the now slow app to load up and then show the deals, with people waiting behind you. There should be a face/finger ID or stay logged in option. And I agree with another user, if I make an order from my phone and want a friend/family member pick it up, there should be a way to do that. If a super basic Little Caesar’s App can do that, then why can’t this one?!!!
    more
  • Mar 16, 2021

    By Amy Kestler
    This app sucks. It don't send order till you're there so you have to wait just like if you went through the drive thru. Then on some items it charges you more. Example, 2 chburgers would normally be 1.19 each but this app forces you to make it 2 for 2.50. So all in all it doesn't save time and costs more money. DO NOT USE!!!!! IT'S A SCAM. Wouldn't let me give 0 stats
    more
  • No Good Deals Aug 28, 2019

    By FlyingDog31
    This review is long overdue and after not being able to use the only good coupon I have got on this app in months because my McDonald’s that I always go to is no longer a “participating location,” I finally feel the need to write this review. This app used to be SPECTACULAR and there were always plenty of coupons I could use daily and they were very good deals too! I was able to purchase food for myself and my family without breaking the bank too much. Then randomly one day they changed the entire app and removed all of the good coupons. Now there is one coupon daily (If I’m lucky two) and it can hardly be considered a “deal” as I’m saving like 30¢ rather than the $3-4 I used to save from a coupon. You can also get a coupon from this Plinko style game that you sometimes have to play a few times to even land something in the bag. From my experience you can play until you win however the $1 off coupon you receive after is normally never for anything I want so it’s hardly worth it. Not to mention it seems you have to use this coupon while ordering through the app and sitting in the parking lot, which is not my preferred way to eat at McDonald’s. They should bring this app back to its former glory so that it may have a purpose again because it’s current state is trash and I don’t even feel the need to open it as I wait in line at McDonald’s since I already know there will be no coupons worthwhile.
    more
  • Apr 7, 2021

    By Shari Douglas
    There is NO excuse for this app to be so bad. I'm using it while I'm in the car and it wastes so much of my time. 1. Usually when I open the app the old order hasn't closed and is expired so I have to manually remove the items to place an order. 2. Twice it has changed the location of my order & all I could do is cancel it and start over. It told me I could pick the correct location but it doesn't actually show any on the map. 3. I tried turning off GPS but it hassles me to turn on again.
    more
  1. More Golden Arches app features for you to love: mobile pay, curbside pick-up, store locator and more
  2. Pick a deal, then pick up your meal! Mobile Order & Pay lets you create your next McDonald’s® order in just a few taps
  3. Enjoy app-only exclusive offers for tasty treats and foods personalized to the things you order the most

Reviewed by Kaylin on November 21, 2018

  • Use it every visit! Sep 18, 2018

    By Melliebeee
    My kids LOVE McDonald’s and, like it or not, we are there at least once a week for one meal or another. It’s fast, convenient, clean, close to home, and all the employees are great. Plus the menu is consistent so we always know when traveling that everyone will be happy if we stop there. That being said, the app is AWESOME! There are always coupons and deals that change daily and weekly plus loyalty rewards for their McCafe beverages, which my husband and I order often. We have used the mobile ordering option a few times, mainly when traveling to locate the closest restaurant or when already at a busy resto to save time in line- either way, it’s efficient & nice that it offers 3 dif ways to pick up your order (drive-thru, inside counter, OR curbside delivery at designated parking spot). I check the app every time we order because even if we aren’t ordering a particular item that has a coupon, there is almost always a “dollar-off” coupon if your order is over a certain amount and as a family of 4, it’s usually a minimum of $20. Bottom line: get the app, it’s well worth it!
    more
  • Highly recommended if you’re indecisive like me! Jul 19, 2018

    By Heathiieee
    Just tried the app for the first time. I downloaded it earlier today to check out the deals I saw advertised on Facebook. It seemed awesome and looked simple. We had just eaten dinner so I didn’t plan to use it. 11:30 comes around and I’m craving something sweet and my husband wanted actual food. We got a Big Mac for $1.00 (it was an offer in the deals section)! That was amazing. Normally he just gets two McDoubles. I love the ability to customize without feeling like a burden. Checkout was easy. On the drive over I was looking to see how pickup worked. I saw that you could pick it up through the drive thru instead of making a worker walk out to you. It’s late the line wasn’t too bad. The window girl was nice. It was all around a surprisingly good experience. We go for late night apple pies quite often and are normally turned away due to it being late (meaning they aren’t making more), or we get them and they’re dried out and sticky. Tonight they were warm and presumably fresh and it was great. We will definitely use this again! It gives you the price as you go too. No surprises!
    more
  • Very useful and well maintained except... Aug 21, 2018

    By Hot and spicy fan
    I’ve had this app for about 3 years and it been helpful. There were some bugs at the beginning but that’s been fixed about about a year ago. This app does the things I need to do just fine. I always use the scannable coupons whenever I arrive at the restaurant they really help me out. Now the negative side of the app. I’m NOT a fan of mobile ordering, from my recent experience. When I tried it out, it worked just fine, the directions were easy to follow and payed for my food. But when I arrived at the restaurant my order didn’t exist. I showed them the order, location, online receipt, confirmation number, everything. The manager didn’t believe me that I can order on my phone and called it a scam. I couldn’t get my money back and just went home. I didn’t want to start a fight at a fast food restaurant for $7.41 (that embarrassing). I never used it again after that (mobile ordering). If you teach your employees the correct procedures and actually care how my money disappeared. I might give it a second try. But for now, I’ll stick with scanning barcodes.
    more
  • Food for Thought Jan 11, 2019

    By Nostalgic_Winter
    I am not going to take blows at an app I have only used a small handful of times, so I don’t really have much feedback good or bad. I would, however, like to make a suggestion based on a recent experience I have had. I know most apps are location based, and it makes a lot of sense as to why. With how far along technology is coming, I feel like it would be an absolutely wonderful idea to incorporate the possibility of someone trying to purchase a meal for someone in an entirely different state. Especially with the new online dating world growing to be as popular as it is. I know there is risk to this, as there is risk that someone will order something ridiculous and just drive off. Perhaps offer a pre-paid reservation of some sort, allowing the app holder to pay on the spot and not block access based on location. I’m sure I am not the only person that would appreciate a feature like this. Anyways, thank you for taking the time to read this. I know it may sound a bit redundant or even mundane. It is just something I look forward to in the future.
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  • Cardit Card Failure In App Jul 26, 2018

    By bobo 996633
    I don’t understand why McDonalds will spend millions of dollars creating an app and have absolutely no interest in a customer reporting issues with the app. Virtually every time I make a purchase, my card gets charged multiple times and still will not process the order. I have both Discover and AMEX cards affected the same way. In fact Discover said this is very common issue with the app but the fix is a McDonalds problem. I have reached out multiple time via the “contact us” to no productive results. Yes, I get a non monitored form email. Yes, they give a phone and case number. I have spent nearly an hour total on hold with no answer from their “busy staff”. One time I received a for your trouble gift card. All I had to do was call the non answered number to provide my address. The app and the deals brought me back into McDonalds, wonder why there is no interest in keeping coming back? I have tried to delete app and reload. But the cloud returns same flawed app. I have tried to delete the two cards and reload, but figure out how to do it.
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  • Mar 18, 2021

    By Jared Mower
    This apptakes about 10 seconds to load and even after that it wont even react to anything I do. I have to reinstall the app every time i want to look at coupons. Edit: it seems to me like these servers have been fixed, the app is working much better now and I can regularly use it. My only gripe now is the fact that I cannot substitute slivered onions for the diced/dehydrated onions. All that means is that I cannot pay with my phone or order ahead of time. I have to scan in restaurant.
    more
  • It’s coming along Jul 2, 2018

    By Britain W.
    Regular updates actually do make improvements to ordering (really glad to see drinks ordered by type in the latest update instead of a ten page long menu of every drink in every size), and the CS team was responsive the one time I contacted them. The sheer scale of McDonald’s locations almost makes a single app a foolhardy idea, but this one works a lot of the time. When it does, it’s fantastic - I like being able to see what’s on a sandwich and specify no (or extra) of a topping, and the Deals are often really good. I also love being able to park in a curbside spot and wait with my radio and AC, rather than wait in the store or at the drive thru lane. The problem is the menu in the app, which appears to cover all markets and includes items my local stores don't offer. Sometimes it stops you before you place the order, and other times the order just errors out with no explanation. So be wary of ordering any items you wouldn't see on the store's displayed menu, like Sweet Chili or Szechuan dipping sauces, or the Oreo Frappe, which is in there even though my local stores act like it doesn't exist. (And come on, just make me a Mocha Frappe and sprinkle some Oreo crumbs from the Flurry station in it. It's not like the ice cream machine is working today anyway.)
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  • (Updated) Mar 28, 2019

    By Corykku
    This app has come a long way and provides what you would expect from it. The deals are useful as well. My one-star off may be more of a problem with implementation on the restaurant level. The app doesn’t save a whole lot of time because you have to be next to the restaurant to check in anyway. I understand something could come up and prevent you from arriving to receive your order... but with the Starbucks App your order gets started right away (now that app has its own problems, half the time it can’t find the store I’m 2 blocks away from, but that’s another review). Because of this I find myself getting breakfast sandwiches at Starbucks more often even though I would prefer the fresh cracked eggs at McDonald’s. Maybe put a disclaimer box that people can confirm/check when they order that stipulates that if they are unable to pick up their order within 20 min it will be discarded with no refund offered. If you enter a busy McDonald’s nowadays it takes a whiiiile to get your food. Usually I’ll confirm that I’m at the restaurant on my app but then sit in my car for 10 min before going in -and sometimes end up waiting another 10 min anyway! Just can’t win. Maybe McDonald’s menu is just too big for them now.
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  • Use to be better! May 18, 2018

    By Monster high jj
    I have used the McDonald’s app sence it first came out, I have loved it and would even drive out of my way some times to get to it even if I was not planning on going just to get something they had on the app for a really good deal but in the last several weeks they have changed things on the app to having a lot more Mobil pay coupons and a lot less good at restaurant coupons. And even the at restaurant coupons have not been real good ones, used to have ones like buy one any size frappe got one any size frappe free, and you could buy a small one and get a large one for free and now the new coupons are get a dollar off of a large frappe, wow that is a big difference in coupons! Also they are only offering 3 dollars off so much of a order on the mobile pay, I have used that coupon several times when they had it as a at restaurant coupon but they took it away. Don’t know if they were loosing money by having all those good coupons but I would look at my at restaurant coupons about every day and was eating a lot of McDonald’s but now that it has changed it don’t go near as often. Please add all the good at restaurant coupons back!!!!
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  • App is great, store service is not the best Jul 24, 2020

    By cflor69
    I like the app features. Especially now with COVID it is nice to be able to pay thru the app and not exchange cash or cards with an employee, one less point of contact. Being able to select food items at home I am able to casually get everyone’s order exactly as desired without feeling rushed at the drivethru speaker or deal with bad speaker communication. The app special deals are also nice. The problem I’ve experienced every time so far, about 10 visits using the app, every time I try to pickup my app order in the drive thru my local restaurant is unable to complete my order. They always tell me to pull in to curbside and change my pickup option in the app to curbside. I don’t know if this is an issue with employee training or if there is a problem with the app. I have not tried the drive thru pickup option at any location other than my local restaurant so I can’t say if the result would be different. The app is still great to have, just a minor annoyance to have this option not work. There are times when drive thru is empty but I still am not able to use that pickup option.
    more
  • Glitches to be Fixed Apr 18, 2020

    By FamilyMoji Idea
    This app is better than most fast food apps when it comes to ease of use, customizing and managing orders. If I had written this review a year ago, it would have gotten more stars; however, there are some growing issues related to limitations on orders that need to be fixed. The deals being offered are becoming more complicated and causing more and more problems. For example, I created an order that declined to process because a deal I was able to apply to my order was no longer being honored at a particular location at a particular time. This caused me to start over completely, picking another deal that is appropriate to a different order combination. Then, my new order wouldn’t process because the unhonored deal from my first order stopped me from picking a new deal for 24 hours. It would be my recommendation to reprogram the app to not record the use of a deal until a purchase has been completed and change the 24 hour policy to 20 hours so that customers that pick up a daily breakfast at a slightly earlier time than the previous day can use another deal. Reoccurring glitches in payment processing has also been on a rise of late. Several customers pay with the app and are asked to pay again when going to the drive-up window. My online banking shows I am billed twice and at the end of the day, one of the two transactions are being credited back.
    more
  • Used to be better Jan 8, 2019

    By A user you're about to lose
    I have had the McDonald’s app since the beginning and always been an advocate and even encouraged my friends to get it. The thing is I don’t eat anything at McDonald’s besides fries and salads items, occasionally I may get a dessert or chicken item. In the beginning I was really able to take advantage of the $1 fry deals and the $3 off $10 or $1 off $7. As of recently, about 2 months, those deals are no longer there so I really no longer have anything to gain which is quite disappointing because I do love the app and have been such a fan. I just purchased some items that would have been $4 less had I still had my regular deals. If these new changes to the app will be permanent I only wish McDonald’s would consider deals that are frequented by consumers so that they can be tailored and continue to be taken advantage of. Also consider dietary needs and restrictions I used to have 10-20 deal to select from now I have 3-7 that I know I will not use. For example, I have a free any size soft beverage deal in my app right now, I can’t drink soda so I have no use for such a coupon. I have a $1 off a quarter pounder or Big Mac, also something I can’t have so it will go to waste. Then I have 2 others for a total of 4 deals that I cannot even take advantage of. Disappointing, especially because I know how great it used to be.
    more
  • Mar 18, 2021

    By CK Tarango
    The app itself works okay. Their system for handling online orders is kind of pointless, as they won't make your food till you arrive and you end up waiting longer than if you had just used the drive-thru. So curb side is kind of a waste of time or worse they don't offer it, make you go through the drive-thru only to make you park curb side and wait...
    more
  • Sometimes works Sep 28, 2018

    By Rendaphillips
    Soooo...it sometimes works like it should, but it’s still buggy. And...I’ve experienced that the employees at various locations aren’t well trained with mobile ordering. On more than one occasion I’ve tried to pick up my order in the drive-thru, but the employee couldn’t close it out on their end. My card ends up getting charged several times, and I don’t get my food if I don’t have a way to pay for it on me. Therefore, I usually opt for curbside, which I don’t like doing either. I hate having the employees have to bring my food out to the mobile pickup if the weather is bad. Plus, if the order is wrong, then they have to go inside and come back out. One feature that is problematic with mobile ordering is that whatever phone you place the order from has to be the one arriving at the location because the app is tracking the phone. Almost all other mobile ordering apps don’t do that. For instance, if another family member is out and about and I’m sitting at home, I can’t order from the app and they pick it up. It tells me I’m not at the location. That’s annoying. Lastly, the coupon deals are clunky. The coupon codes differ for each location. Therefore, you have to make sure you have the right location selected to get the correct coupon. It’s cumbersome the way that works.
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  • Apr 6, 2021

    By Maria Fuentes
    When getting into the purchase stage, a message will come up saying the items are not available so I'll cancel the order instead. But, when I decide to go to the drive thru to get those same items that are not available, they are. This has happened repeatedly. Whats the point of having the application if I still have to go to the long drive thru line?
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  • Mar 17, 2021

    By Rory Wells
    When this app works, it is fantastic! The problem is that I can hardly ever get to log in. I just keep getting the error message to check my Internet connection. I have tried multiple times on different connections and unistalled/reinstalled the app a few times over the past year and I am lucky if I can use it more than just one time before I get signed out and cannot log in again.
    more
  • Used to be great, but now sooooo slooow and very buggy Sep 3, 2020

    By ScalTrojan96
    This started out as a great app, but now, no longer deserves 4-5 stars. They’ve done way too much to make it all fancy, that it makes the app work so slowly, when navigating between the different functions, especially when it first starts up. Also, annoying that certain deals are scan only, mobile only, deliver only...a deal is a deal. Why should it matter if we use it on the app, at the restaurant, or delivery? And stop the restrictions on using one deal for a certain amount of time!!! If I wanna use a deal, and get back to the end of the line to use another deal, I should be able to do so like the app allowed you to do originally! The new updates have not made anything better, but instead made it more buggy. I’ve never had to keep logging back into my account before, but now it seems like the app can’t remember my login, even if I had already logged in 10 minutes prior, which is very annoying when you’re already in line and waiting for the now slow app to load up and then show the deals, with people waiting behind you. There should be a face/finger ID or stay logged in option. And I agree with another user, if I make an order from my phone and want a friend/family member pick it up, there should be a way to do that. If a super basic Little Caesar’s App can do that, then why can’t this one?!!!
    more
  • Mar 13, 2021

    By Jennifer Evans
    I will start by saying I have been using this app for a while now and have never had any issues before today. The app wouldn't let me order anything except a reorder of previous order. Wouldn't let me edit the order or add any additional items. Literally the only thing not working on my phone, even restarted my phone but horrible experience.
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  • Apr 7, 2021

    By David H
    Slow. But sort of works. The last update won't let me use more than one card. I deleted the second card. Now I can't reenter it. Also, it didnt give me the $3 off from $15 or more order tonight. I waited 20 min for them to bring out my order. Drive thru wasn't busy. I could have done better with a cut out coupon without the app. I got what I ordered correctly but it was cold. Oh well. Maybe one day the tech will catch up with the old way.
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  • Mar 14, 2021

    By Courtney B
    Needs major improvement. App is constantly freezing and crashing. Doesn't recognize when I arrive, and crashes before I can select my pickup option. Also needs breakfast hours changed. App ends breakfast at 10:30 on weekends when it actually ends at 11, so I can't order breakfast between 10:30 and 11. Lastly, I suggest adding "lite ice" to the list of ice options as some people don't like a lot of ice in their drinks.
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  • Mar 16, 2021

    By Amy Kestler
    This app sucks. It don't send order till you're there so you have to wait just like if you went through the drive thru. Then on some items it charges you more. Example, 2 chburgers would normally be 1.19 each but this app forces you to make it 2 for 2.50. So all in all it doesn't save time and costs more money. DO NOT USE!!!!! IT'S A SCAM. Wouldn't let me give 0 stats
    more
  • No Good Deals Aug 28, 2019

    By FlyingDog31
    This review is long overdue and after not being able to use the only good coupon I have got on this app in months because my McDonald’s that I always go to is no longer a “participating location,” I finally feel the need to write this review. This app used to be SPECTACULAR and there were always plenty of coupons I could use daily and they were very good deals too! I was able to purchase food for myself and my family without breaking the bank too much. Then randomly one day they changed the entire app and removed all of the good coupons. Now there is one coupon daily (If I’m lucky two) and it can hardly be considered a “deal” as I’m saving like 30¢ rather than the $3-4 I used to save from a coupon. You can also get a coupon from this Plinko style game that you sometimes have to play a few times to even land something in the bag. From my experience you can play until you win however the $1 off coupon you receive after is normally never for anything I want so it’s hardly worth it. Not to mention it seems you have to use this coupon while ordering through the app and sitting in the parking lot, which is not my preferred way to eat at McDonald’s. They should bring this app back to its former glory so that it may have a purpose again because it’s current state is trash and I don’t even feel the need to open it as I wait in line at McDonald’s since I already know there will be no coupons worthwhile.
    more
  • Apr 7, 2021

    By Shari Douglas
    There is NO excuse for this app to be so bad. I'm using it while I'm in the car and it wastes so much of my time. 1. Usually when I open the app the old order hasn't closed and is expired so I have to manually remove the items to place an order. 2. Twice it has changed the location of my order & all I could do is cancel it and start over. It told me I could pick the correct location but it doesn't actually show any on the map. 3. I tried turning off GPS but it hassles me to turn on again.
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  • Absolutely worthless Dec 13, 2019

    By Minno mama
    I’ve now attempted to use this 4 times. The order goes through fine, so maybe it’s actually just the employees in my town, managers included. The first time I used it, they said they didn’t have my order, and then charged my card 2 hours later for the mobile order, after I had already placed and paid for a new order at the store. I tried a different location, the first time the manager told me I had failed to pay for my order so I needed to drive back around to the first window and pay. There is NO OPTION but to make payment in app. The third time, not quite as bad, I had to drive up to the window and tell them my order so they could find it. Third time? I was told repeatedly they didn’t have any mobile orders, I had to go inside to straighten it out. Understand, THERE IS NO WAY TO CHECK IN UNTIL YOU ARE AT THE STORE. It uses GPS to track your location and it won’t check you in until you are almost in the parking lot. I know, I’ve tried. You literally cannot order from the wrong location, so THEY HAVE TO HAVE YOUR ORDER IF YOU CHECK IN. Even now as I type this, they don’t show my order as complete. I picked up my order 22 mins ago, according to my receipt, yet the blue bar at the top of my screen tells me they are still tracking my location! Seriously, if you are going to put the time and effort into making an app, take the time and effort to train the employees how to operate the system.
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  • Mar 16, 2021

    By Michael Randall
    After all this time still no "my store" save option. Auto select ignores favorites stores. And God help you if you order a half hour before lunch changeover. I spent almost an hour at a store because this app doesn't know how to handle changeover. So you made a a breakfast order with a deal and realized you're too close to changeover? That's alright, just cancel the order. By the way, the app still counts that as ordering and locks you out of deals (1 hour), and ordering entirely (15-30 minutes), even though you didn't order a damn thing. Half the time it also labels my order as delivery. So I'll sit out in the parking lot for 15 min before I have to walk in and remind them that the curbside orders exist and they need to check them. They usually just delete my order.
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