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MassMutual

MassMutual

MassMutual Life Insurance Company

Manage all of your MassMutual accounts in one app.

4.4 Ratings 3K+ Reviews 5K+ Downloads

About MassMutual

Manage all of your MassMutual accounts in one app.
see more about MassMutual

Ratings & Reviews

4.4
3.2K+ Ratings
  1. 5
    71%
  2. 4
    15%
  3. 3
    5%
  4. 2
    2%
  5. 1
    7%
  • All you need and want Dec 30, 2019

    By DrCarral
    The app is amazing, I can move my investments around, I can change my contribution, I can read the prospectus of the investments, I can see the fees! It's simply amazing. There was a recent update (version 7.0) that was horrible and did not let me log in. Now they have fixed it and it's back to working perfectly.
    more
  • Aug 18, 2020

    By Rodger Castleberry
    My One & Only
    more
  • Aug 21, 2020

    By Fidel Moni
    Uuu
    more
  • Sep 15, 2020

    By Maxwell Prempeh
    Much improved
    more
  • Works for the most part Mar 28, 2018

    By Spoonmaster22
    App does what I needs it to, gives me quick info on balances and what not. My only gripe is that face id for login just doesn't work, it says it failed every time but doesn't seem like it actually tries to detect
    more
  • Aug 3, 2020

    By Linda Michalak
    Won't allow me to log in. Push log in and doesn't open
    more
  • All chrome, lacks useful features and clear instructions Mar 1, 2019

    By Jelsert
    This app continues to over promise and under deliver. There are few useful features in this app, and RetireSmart is not compatible with any 3rd party financial tracking applications. This fact is not explained, but rather the customer discovers this only after having the impression that the accounts have been successfully linked. The representative explained that although it will allow you to connect the application (Personal Capital, in my case) the RetireSmart platform will not allow it to connect after this initial attempt. Which results in your account being locked and the forces you to call in (only between 8 - 8 Eastern) to unlock it. If RetireSmart is so keen on limiting access to the account from 3rd party financial applications, they should aim to provide some features for their clients, instead of simple collecting fees from them as so many cash cows.
    more
  • Jul 27, 2020

    By John Sparks
    Crashes repeatedly. Cannot access any policy info
    more
  • Sep 15, 2020

    By Todd Volpe
    Can not access my account information. Thank God you don't handle our money like you do our/your app. Or do you?
    more
  • Useless Jul 26, 2019

    By meatball213
    I’m sure this app would be good if it actually worked. However, every time I attempt to login, I get a pop up box that says, “Something went wrong. If the problem persists, please log out and try again later”. Well I log out and try again later and continue to get the same message. So I have yet to be able to login and view my accounts, hence my title for the app as useless......If I was able to give it no stars I would, but you must select at least one
    more

No reviews available

  • All you need and want Dec 30, 2019

    By DrCarral
    The app is amazing, I can move my investments around, I can change my contribution, I can read the prospectus of the investments, I can see the fees! It's simply amazing. There was a recent update (version 7.0) that was horrible and did not let me log in. Now they have fixed it and it's back to working perfectly.
    more
  • Aug 18, 2020

    By Rodger Castleberry
    My One & Only
    more
  • Sep 15, 2020

    By Maxwell Prempeh
    Much improved
    more
  • Simple and easy to use app Mar 6, 2018

    By qgvgvhbhy
    Simple and easy to use app but very limited features; no ability to change investments.
    more
  • Face id not working Mar 26, 2020

    By sreeramprudhvi
    After a recent update, face id stopped working on my iPhone. I have to enter in my credentials every time i have to login. Sree
    more
  • Aug 21, 2020

    By Fidel Moni
    Uuu
    more
  • Works for the most part Mar 28, 2018

    By Spoonmaster22
    App does what I needs it to, gives me quick info on balances and what not. My only gripe is that face id for login just doesn't work, it says it failed every time but doesn't seem like it actually tries to detect
    more
  • Not complete Sep 2, 2018

    By moononland
    App provides only basic information, adding daily unit price of funds (feature ) to the app helps in monitoring fund performance.
    more

No reviews available

  • Lagarific. Dec 15, 2018

    By Created A Nickname Named Nick
    The app shows pretty much all I need to know along with being able to make certain changes. The only problem is it will say it’s current as of whatever day, yet the information about my contributions hasn’t updated in over two weeks.
    more
  • Errors and Dark Mode Mar 24, 2020

    By Taylor 311
    Maybe once or twice a week (10-20% of app starts) I get an error and am logged out. I have to log in again and re-enable Face ID. Also, a recent update seems to have really mangled the UI on dark mode. I see random black squares, unreadable dark on dark text when dark mode is enabled.
    more
  • Not trying very hard Oct 14, 2018

    By iPadFinally
    This app basically confirms “yes we have your money.” It gives tremendously limited information on returns (only year-to-date) and has absolutely no investor education or retirement planning tools. Very little interest in helping you get there, let’s put it that way.
    more
  • Aug 3, 2020

    By Linda Michalak
    Won't allow me to log in. Push log in and doesn't open
    more
  • All chrome, lacks useful features and clear instructions Mar 1, 2019

    By Jelsert
    This app continues to over promise and under deliver. There are few useful features in this app, and RetireSmart is not compatible with any 3rd party financial tracking applications. This fact is not explained, but rather the customer discovers this only after having the impression that the accounts have been successfully linked. The representative explained that although it will allow you to connect the application (Personal Capital, in my case) the RetireSmart platform will not allow it to connect after this initial attempt. Which results in your account being locked and the forces you to call in (only between 8 - 8 Eastern) to unlock it. If RetireSmart is so keen on limiting access to the account from 3rd party financial applications, they should aim to provide some features for their clients, instead of simple collecting fees from them as so many cash cows.
    more
  • Jul 27, 2020

    By John Sparks
    Crashes repeatedly. Cannot access any policy info
    more
  • Sep 15, 2020

    By Todd Volpe
    Can not access my account information. Thank God you don't handle our money like you do our/your app. Or do you?
    more
  • Useless Jul 26, 2019

    By meatball213
    I’m sure this app would be good if it actually worked. However, every time I attempt to login, I get a pop up box that says, “Something went wrong. If the problem persists, please log out and try again later”. Well I log out and try again later and continue to get the same message. So I have yet to be able to login and view my accounts, hence my title for the app as useless......If I was able to give it no stars I would, but you must select at least one
    more

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