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Marco Polo - Stay In Touch

Marco Polo - Stay In Touch

Joya Communications

Marco Polo is a new way to stay in touch with the people who matter most to you.

4.6 Ratings 2M+ Reviews 10M+ Downloads
Featured on Best Apps For When Your Best Friend Moves Away
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About Marco Polo - Stay In Touch

Marco Polo is a new way to stay in touch with the people who matter most to you.
see more about Marco Polo - Stay In Touch

Ratings & Reviews

4.6
2.1M+ Ratings
  1. 5
    81+%
  2. 4
    11+%
  3. 3
    4+%
  4. 2
    1+%
  5. 1
    3+%
Write a Review
  • Best messaging app ever!! Mar 8, 2019

    By Three fluffs
    My three siblings are all over the country so we don't see each other often. And we're all busy so even talking on the phone regularly is a challenge. But with Marco Polo we talk several times a day and now feel so much more connected and closer than ever! It's as if we were living near one another and having coffee daily. We all treasure this app more than you can imagine. We created a channel for talking to my nephew who is in the Air Force across the country and he really appreciates the opportunity to hear our words of support and encouragement. We have another channel with all the nieces and nephews, allowing us to become so much closer. And we have a channel with our cousins in Italy whom we have never met in person, and that has been really awesome!! This app is do much better than Snapchat or Instagram or FB. My only complaint is that as of the last update it is behaving oddly. If I hit the x to exit from a Polo I'm watching so I can jump ahead and record one, it just freezes the screen on the Polo I was watching while the audio keeps playing and I have to force close the app and maybe I can stop the Polo that's playing so I can jump ahead. This happens every time I try to jump ahead to record when I'm listening to a Polo. It didn't used to do that. iPhone XS Max with the latest iOS. Otherwise we all love it.
    more
  • Love Marco Polo Feb 3, 2019

    By Viki4910
    My niece asked me to join Marco Polo and I was hesitant at first even though it was free. But what I have come to really love besides the fact that it puts us in contact with each other, is the convenience of Marco Polo. I can talk to anyone in the middle the night when I can’t sleep; I can talk in the early hours of the morning before my day gets started; likewise, I can listen to what they sent to me at My convenience regardless of the time of day or night. You can choose to save your conversations or you can erase them when you’re done with them. For years are used to write letters that took a long amount of time not to mention pains of the all hands; then I sent tape cassettes back-and-forth to people over the states to stay closer; and texting also takes a lot of time! But with Marco Polo, you can talk as much or as little as you want to but the most important part is you can talk whenever it is convenient for you to talk. It doesn’t matter at all whether the person you’re talking to is awake or not because they’re not getting this Marco Polo when you’re making it. They listen to it whenever they have time and that might not be for a day or two or even a week. That’s the beauty of Marco Polo. Marco Polo has put me in touch with people that I otherwise was rarely ever in touch with. I absolutely love it and you will too!
    more
  • Stay at Home Mom Approved! May 21, 2018

    By KAyHam12
    This app has helped this stay at home Mom keep her sanity! It allows me to talk to friends off and on all day so I don’t just feel stuck at home alone. I LOVE being a SAHM but it can get lonely. So it is so nice to be able to talk to someone basically face to face throughout my day. My sister and I live only a few miles a part and yet we’d go weeks without talking to each other bc we were both too busy with our kids. This app has helped us communicate more than we have in years! And it’s so much better than just getting texts or Snapchat. I hate texting now! I’d much rather send someone a Marco Polo bc it’s so much easier and faster, and I can tell them exactly what I want on my own time. I love that we can have a conversation with each other whenever each of us has a chance. Our free time for a conversation doesn’t have to be at the exact time anymore! This app is amazing. My whole family uses it now, and we share a lot through a group chat. It has helped bring our entire family closer. And it’s so much more personal than Snapchat. On Snapchat I’d only send quick little funny messages to friends or a cute video. But this is more for real conversations. And I love that it’s hands free so I can talk to friends while folding laundry!
    more
  • What The Change?! Sep 19, 2018

    By Srp64209
    Ok so I have a few friends that have this app and we all use it ALL DAY EVERY DAY!! I hate/despise Snapchat! This app is easy to use and understand!! The ONLY reason I gave it 4 stars is because things like this... and I wish I could add pictures to this review to help illustrate the point I’m trying to make. Used the app this morning and it was the same setup as every other day, midway through the day it updated, or so I thought. The ‘emoji icons’ that where at the bottom of the screen where now on the right side of the screen making it easier to not press one by mistake. There where a couple of other small changes but I don’t remember what they where at the moment because it switches back to how it used to be, hence the ‘reverse updating’ I’m mildly confused/complaining about. I even went through and did a proper update to see if I could get to the ‘new’ changes, nothing. Power cycled my fone, still nothing. Checked for any ‘missing’ updates, none to be found... I really liked the new look and was very pleased with how you ‘cleaned up’ the screen area. Either plz fix it to how it was around 2pm cst or just fix the screen clutter!! Nothing like going to press START and being a 1/10sec to slow and ‘loving’ a message of ‘oh, my moms cat died today...’ OTHERWISE... This is actually a really good app overall. Again my friends, all in other states, use it DAILY!!
    more
  • Upgrade ? More like downgrade. Jun 17, 2020

    By Thressa Irving
    As many others have said Marco Polo’s “upgrade” comes across as a poor marketing decision. Every feature aside from the recording of videos themselves has become an up-charge ( 2x’s fast forward, rewinding, recording the bubble when you’re responding to a video, sending a note, sending a picture, etc.) it’s all now ONLY available via plus. Now I was understanding of a need to assist their team / company keep up with demands of increased use due to COVID. However that did not require EVERY capability of the app to be only available with a paid membership. Furthermore a one time fee would be more understandable, but $5 a month fee is excessive and an inconsiderate move towards both long time users pre-COVID-19 and newer users who have relied on Marco Polo as a means to stay connected /maintain their mental health during a time of immense financial instability. Ideally they would have followed suit of many other apps maintaining to users the free version of their app as in and offering a plus version of their app with new features and capabilities However Marco Polo went about it a different route. I am going to go about it a different route as well and I will no longer be using this app I will use Kinzoo instead.
    more
  • Feb 23, 2021

    By Brandi Collins
    It was amazing until COVID hit. Then they took away all the special attrobutee the application already had and are now trying to charge you. No fast forward. No sharing images Or writing. They could've at least improved the app and upsold. No they made it less accessible for the same attributes and are charging $60 a year. Complete blackmail. As soon as I find another app I'm out. Still haven't made any actual improvements, actively pushing I buy the app. For the extras that were there before
    more
  • Feb 23, 2021

    By Jennica Pollard
    It was great until they required you to pay without warning! No 2x speed, not all of the emojis, can't move the video forward or backward, no sending messages... Just not good. I'd pay $5 for the app, but $5 a month is overpriced. I'm just waiting for another company to do the same thing for free.
    more
  • Feb 25, 2021

    By David Chamberlin
    It was a great free app, but then they decided to charge for it, and rather than add features to make you want to pay for the new and improved app, they hobbled the existing app and left you with an almost unusable free use or pay to get back what you had. So unimaginative and backward.
    more
  • Free version is suddenly VERY limited Apr 30, 2020

    By Katie 1212
    I am a long-time user of Marco Polo, having used it daily for almost two years. Today I received an update that stripped away all of the features I've known and got used to over this time, at the same time the Pro version launched. The features removed from the free version were: 2x speed, sharing photos, text message, emoji and video reactions, and scrolling to a specific point in a polo. I find this to be a very distasteful marketing move, especially at a time when video networking usage has increased due to COVID-19. I don't know the company's historic data on app users or their financial health at a time like this, but it comes off as if the company is looking to capitalize on the demand for people to connect via video; at the same time we see other companys taking the opposite approach of relaxing restrictions and allowing users more features or potential free use of services. To me, the latter are honorable decisions. I have given this app a 2-star review because I think the app with all of the features is a robust, quality app. But I'm very disappointed and conflicted by the company ethics to make a drastic move like this with all appearances of capitalizing on potential new business during a time of international crisis. I think a paid version is absolutely reasonable to have, if handled in a better way - creating new features, rather than removing ones that have been around for years - at a more appropriate time.
    more
  • Feb 27, 2021

    By Mike Greenly
    Used to he a great app before they got greedy put everything useful behind a overpriced pay wall. I don't have a problem with monetizing your app, but they should have developed new and innovative features to upsell rather than stripping away and repackaging existing features. Gave 2 stars since it technically still works, just way less useful and more annoying than it used to be.
    more
  1. Doodle feature lets you draw directly on pictures and videos for a funny way to communicate with friends and family
  2. Hands-Free function lets you chat while simultaneously doing other things like driving to work or cooking dinner
  3. Polos let you send a snapshot of your reaction to any conversation! Play and replay polos for tons of fun no matter when you view them

Reviewed by Katelyn on April 4, 2018

  • Best messaging app ever!! Mar 8, 2019

    By Three fluffs
    My three siblings are all over the country so we don't see each other often. And we're all busy so even talking on the phone regularly is a challenge. But with Marco Polo we talk several times a day and now feel so much more connected and closer than ever! It's as if we were living near one another and having coffee daily. We all treasure this app more than you can imagine. We created a channel for talking to my nephew who is in the Air Force across the country and he really appreciates the opportunity to hear our words of support and encouragement. We have another channel with all the nieces and nephews, allowing us to become so much closer. And we have a channel with our cousins in Italy whom we have never met in person, and that has been really awesome!! This app is do much better than Snapchat or Instagram or FB. My only complaint is that as of the last update it is behaving oddly. If I hit the x to exit from a Polo I'm watching so I can jump ahead and record one, it just freezes the screen on the Polo I was watching while the audio keeps playing and I have to force close the app and maybe I can stop the Polo that's playing so I can jump ahead. This happens every time I try to jump ahead to record when I'm listening to a Polo. It didn't used to do that. iPhone XS Max with the latest iOS. Otherwise we all love it.
    more
  • Love Marco Polo Feb 3, 2019

    By Viki4910
    My niece asked me to join Marco Polo and I was hesitant at first even though it was free. But what I have come to really love besides the fact that it puts us in contact with each other, is the convenience of Marco Polo. I can talk to anyone in the middle the night when I can’t sleep; I can talk in the early hours of the morning before my day gets started; likewise, I can listen to what they sent to me at My convenience regardless of the time of day or night. You can choose to save your conversations or you can erase them when you’re done with them. For years are used to write letters that took a long amount of time not to mention pains of the all hands; then I sent tape cassettes back-and-forth to people over the states to stay closer; and texting also takes a lot of time! But with Marco Polo, you can talk as much or as little as you want to but the most important part is you can talk whenever it is convenient for you to talk. It doesn’t matter at all whether the person you’re talking to is awake or not because they’re not getting this Marco Polo when you’re making it. They listen to it whenever they have time and that might not be for a day or two or even a week. That’s the beauty of Marco Polo. Marco Polo has put me in touch with people that I otherwise was rarely ever in touch with. I absolutely love it and you will too!
    more
  • Stay at Home Mom Approved! May 21, 2018

    By KAyHam12
    This app has helped this stay at home Mom keep her sanity! It allows me to talk to friends off and on all day so I don’t just feel stuck at home alone. I LOVE being a SAHM but it can get lonely. So it is so nice to be able to talk to someone basically face to face throughout my day. My sister and I live only a few miles a part and yet we’d go weeks without talking to each other bc we were both too busy with our kids. This app has helped us communicate more than we have in years! And it’s so much better than just getting texts or Snapchat. I hate texting now! I’d much rather send someone a Marco Polo bc it’s so much easier and faster, and I can tell them exactly what I want on my own time. I love that we can have a conversation with each other whenever each of us has a chance. Our free time for a conversation doesn’t have to be at the exact time anymore! This app is amazing. My whole family uses it now, and we share a lot through a group chat. It has helped bring our entire family closer. And it’s so much more personal than Snapchat. On Snapchat I’d only send quick little funny messages to friends or a cute video. But this is more for real conversations. And I love that it’s hands free so I can talk to friends while folding laundry!
    more
  • Upgrade ? More like downgrade. Jun 17, 2020

    By Thressa Irving
    As many others have said Marco Polo’s “upgrade” comes across as a poor marketing decision. Every feature aside from the recording of videos themselves has become an up-charge ( 2x’s fast forward, rewinding, recording the bubble when you’re responding to a video, sending a note, sending a picture, etc.) it’s all now ONLY available via plus. Now I was understanding of a need to assist their team / company keep up with demands of increased use due to COVID. However that did not require EVERY capability of the app to be only available with a paid membership. Furthermore a one time fee would be more understandable, but $5 a month fee is excessive and an inconsiderate move towards both long time users pre-COVID-19 and newer users who have relied on Marco Polo as a means to stay connected /maintain their mental health during a time of immense financial instability. Ideally they would have followed suit of many other apps maintaining to users the free version of their app as in and offering a plus version of their app with new features and capabilities However Marco Polo went about it a different route. I am going to go about it a different route as well and I will no longer be using this app I will use Kinzoo instead.
    more
  • Feb 25, 2021

    By Tony Tan
    I was a skeptic, I may have even said it was dumb. But I really like it now. My mom can actually use it. The only things my mom can understand to do is make calls and take pictures. And it was getting frustrating to have her call me for every little thing, especially during work hours. Now she can video message to her heart's content, the grandkids send her messages, and I can listen when I have time. Suggestion: a widget that's a shortcut to record a message to a group with one click.
    more
  • What The Change?! Sep 19, 2018

    By Srp64209
    Ok so I have a few friends that have this app and we all use it ALL DAY EVERY DAY!! I hate/despise Snapchat! This app is easy to use and understand!! The ONLY reason I gave it 4 stars is because things like this... and I wish I could add pictures to this review to help illustrate the point I’m trying to make. Used the app this morning and it was the same setup as every other day, midway through the day it updated, or so I thought. The ‘emoji icons’ that where at the bottom of the screen where now on the right side of the screen making it easier to not press one by mistake. There where a couple of other small changes but I don’t remember what they where at the moment because it switches back to how it used to be, hence the ‘reverse updating’ I’m mildly confused/complaining about. I even went through and did a proper update to see if I could get to the ‘new’ changes, nothing. Power cycled my fone, still nothing. Checked for any ‘missing’ updates, none to be found... I really liked the new look and was very pleased with how you ‘cleaned up’ the screen area. Either plz fix it to how it was around 2pm cst or just fix the screen clutter!! Nothing like going to press START and being a 1/10sec to slow and ‘loving’ a message of ‘oh, my moms cat died today...’ OTHERWISE... This is actually a really good app overall. Again my friends, all in other states, use it DAILY!!
    more
  • Would have been 5 star.... ☹️ Sep 22, 2020

    By The animal lover🐇🐿🐁🦓🐆
    👍🏻This is an amazing app and I suggest getting it, but there is one big problem. People who are new to Marco Polo probably won’t mind this, but it bugs me really bad 😩. A while back Marco Polo had all these amazing features like being able to text on Marco Polo when you couldn’t video, sending videos through Marco Polo, sending pictures through Marco Polo, being able to watch the video at two times the speed, being able to send a lot of emojis while watching live, and being able to send a live emoji while watching live (It’s where you video yourself saying something and it will pop up on the screen and the person recording can watch it while still recording). There are probably more features I forgot to name. Well now you have to pay for all those features! I understand adding new features and having to pay for them, but making people pay for features that people have already been using is ridiculous!!! I know the makers of Marco Polo probably ignore reviews like these and don’t even care about if we are upset with this or not, but they should AT LEAST make it cheaper or leave some of the features available😡!!! Other than that I think the app is great 👍🏻. I just hope the makers of Marco Polo will consider changing it.
    more
  • L❤️VE THIS APP Jan 8, 2018

    By neversitsstill
    I like the app because it allows users to send and receive videos when it’s convenient. It’s hard to FaceTime when people have different schedules and live in different time zones. Besides, I love getting video messages over text messages because I can tune into the persons mood, I love to see their face, it just makes me feel like I’m closer and it’s made all the difference! I have friends who have use this and loved it with their grandchildren! I personally started using it when I was homebound for an extended period of time due to illness and getting video messages from friends was always a highlight! My only suggestion (and reason I gave it four stars instead of five) would be to not make people wait for some of the “bells and whistle’s”. Sometimes it’s the little things make the app much more interactive and fun. Why not give those to everyone so they have a full experience from the beginning? At the time I’m writing this you have to have been a user for 30 days AND have sent at least 50 video messages. I don’t think people view getting to use emojis while watching live as an incentive to keep using it as much as they might see it as a reason to quit using it. The more interactive the two parties can be the better. Otherwise great app.
    more
  • Over 2 years in, here’s my take... Jan 14, 2021

    By crankysoprano
    I’ve been using Marco Polo to keep in touch with a couple of family members for about two years. In general, it’s a really easy and convenient way to stay in touch and keep track of conversations in a linear way. I’m a little frustrated that they took away some of the features that we used to have in order to add them into the plus/paid version, but I understand that. My biggest gripe is that I have to hold my phone in an upright position the entire time to be able to listen to what my friends are saying. I can’t put it in my pocket and move about my day and listen to them, I can’t let my phone shift position/angle, or I will lose their conversation and have to hit play again. So, in essence, this really is a face-to-face messaging app. That’s fine, as long as your messages are pretty short, but some of our messages back-and-forth are pretty long. It’s really inconvenient to have to hold the phone in a certain way to listen to a message. I have to stop what I’m doing (dishes, walking, etc.) to keep the message playing.I don’t understand the purpose of this, and find it pretty darn frustrating. I am a multiple-Marco-daily kind of person, so this is pretty aggravating. Otherwise, it’s a great app.
    more
  • Amazing app... Nov 26, 2020

    By I wish to remain anonymous plz
    Okay listen, I’ve never written a review on ANYTHING but I just had to write one about Marco Polo. So my friend was like “Get Marco Polo so we can talk more and have fun!” So I got it and was skeptical. I played around sending her(my friend) videos and it was so fun. I love Marco Polo and am now trying to get my cousins to get it. PLEASE NOTE: The reason Marco Polo is getting a four star review from me is because, well, they have some membership think that’s like five bucks a month! And if you don’t have a membership then you can only send videos and you can’t do any of the other cool things like notes, voice messages, live chat, or anything on between. Marco Polo is you are reading this, I am eleven years old and I don’t got membership money! And like heck my parents are going to pay five bucks a month for an app they don’t use! If you maybe had a like a school program where if you entered a valid school email and you got it at a discount or you got it cheaper that would be greatly appreciated! Thanks Marco Polo for being awesome. I even made a funny short film with the filters and voice effects and make and my friend can’t stop laughing! And to you, yes you who read this all the way through, GET MARCO POLO!!! And also have a good day.😁 -A happy Marco Polo user
    more
  • Loved this app, hate the update Jan 12, 2021

    By gamehater07
    So, since I’ve gotten Marco Polo, it’s been the best!!! Sure it’s crashed a few times, but hey? Don’t we all? So, on iPhone 10 r’s, you can’t update apps on your own. The phone does it for you. So when all of my friends said they updated the app, I had the old version. So, two days ago, I was trying to go onto it, and it updated! I was like ‘finally!’ So I was excited to see the changes. And when I went on there, all of my data had been deleted! And it made me sign in again! So I went through the whole process, which doesn’t take that long, and I finally got to the end. Later that day, I had taught my dog a new trick, and I wanted to put it as one of my seconds. So I looked at the menu area and it was gone. I texted my friend who had Marco Polo way before me and actually introduced me to Marco Polo, said that when she updated it, everything was the same but better. And so, I deleted the app and tried again. We both agreed that it could have also just been my phone. But when I downloaded it again, it was the same! No seconds, no history of my past polos, nothing. And it even deleted my contacts! So I had to add all of my contacts back on, then for some reason, it made me invite someone or else it wouldn’t let me continue the sign in process. So I did. And now I’m back where I started. Secondless. The app was better BEFORE the update. :/
    more
  • Update Makes Me Want to Stop Using Jun 13, 2020

    By awoods0209
    I’ll start by saying, I’m a pretty huge fan of Marco Polo. It’s the best of FaceTime and text combined. Want to see someone’s face? Send them a polo. Can’t watch it live? It’s saved for later. It’s a godsend for keeping up with my family who live in different parts of the state. That being said, I am SUPER disappointed in the new push for Marco Polo Plus. To create a version to be a paid version, I get, but pulling features that were a part of the free version and now making them paid? Not cool. It’s so obnoxious, that I’m about to stop using the app altogether and most of my friends feel the same. It’s not worth it, and frankly it’s pretty disingenuous of the company to do this as well. If they would have kept MP as is, and then added different features for plus, that might’ve been an incentive, but to go in and pull back on features we’ve already been using free and make us pay for them—NOPE. Plus, they haven’t even removed the features we had from the screen. You’re an app developer. The LEAST you can do if you’re now going to charge for features that were once free is remove them because my natural habit is to go use them and when I do, I get the annoying add to upgrade. Sorry, MP, I understand wanting to make money with your product, but sell banner ads or something. Very disappointed. 👎🏻
    more
  • Feb 1, 2021

    By Kim Davis
    Used to love this app but now that I'm a plus user, my polos do not send. I see a constant 'updating' notification at the top of my screen followed by notifications that my polo did not send, 'tap to retry' (which fails). I have reinstalled many times and checked for updates, so at this point I'm ready to quit and ask for my money back. This app got worse once I paid for it, the free version worked fine. 🤷‍♀️
    more
  • Struggle bus Oct 6, 2020

    By Akx4
    When I first heard about Marco Polo (MP) I was stoked because it seemed like the perfect app to stay in touch with several longtime friends that I’ve known since middle school that live far away. It took time to get used to the idea, but we caught on quickly and have used MP every day. We couldn’t have been happier with MP until the developers removed all the basic features, at the time, to the paid platform. Even basic features that helped users move through a MP post quicker were removed to the pay platform. For the users that were here before the format change it has been a difficult transition. To be candid we have been looking for a new platform to communicate with one another. I wish the developers would have been more creative and just kept features like fast forward in the free app and moved some of the less important features to the paid version and then developed some unique features to entice users to the free app. Unfortunately, they just gutted the app and left longtime users with a bad taste in their mouth. Also, I realize there are features like emojis and audio/visual modifications, but again those should be the features offered in the paid platform and the basic utility functions like speeding up should be available on the free platform. That’s why I give the developers 3 stars.
    more
  • Feb 25, 2021

    By Information Classified
    It's still ok but after the new update it's not as fun. Me and a bunch of my freinds made a game of it and now the vibes kinda gone. And I'm not paying 10 bucks for an app like this let alone a month. :Edit I still haven't downloaded it again mainly because nobody I know has the app after... you know and I'ma add a star because mabe I was harsh
    more
  • Feb 25, 2021

    By David Chamberlin
    It was a great free app, but then they decided to charge for it, and rather than add features to make you want to pay for the new and improved app, they hobbled the existing app and left you with an almost unusable free use or pay to get back what you had. So unimaginative and backward.
    more
  • Free version is suddenly VERY limited Apr 30, 2020

    By Katie 1212
    I am a long-time user of Marco Polo, having used it daily for almost two years. Today I received an update that stripped away all of the features I've known and got used to over this time, at the same time the Pro version launched. The features removed from the free version were: 2x speed, sharing photos, text message, emoji and video reactions, and scrolling to a specific point in a polo. I find this to be a very distasteful marketing move, especially at a time when video networking usage has increased due to COVID-19. I don't know the company's historic data on app users or their financial health at a time like this, but it comes off as if the company is looking to capitalize on the demand for people to connect via video; at the same time we see other companys taking the opposite approach of relaxing restrictions and allowing users more features or potential free use of services. To me, the latter are honorable decisions. I have given this app a 2-star review because I think the app with all of the features is a robust, quality app. But I'm very disappointed and conflicted by the company ethics to make a drastic move like this with all appearances of capitalizing on potential new business during a time of international crisis. I think a paid version is absolutely reasonable to have, if handled in a better way - creating new features, rather than removing ones that have been around for years - at a more appropriate time.
    more
  • Feb 27, 2021

    By Mike Greenly
    Used to he a great app before they got greedy put everything useful behind a overpriced pay wall. I don't have a problem with monetizing your app, but they should have developed new and innovative features to upsell rather than stripping away and repackaging existing features. Gave 2 stars since it technically still works, just way less useful and more annoying than it used to be.
    more
  • Feb 25, 2021

    By Karen Goddard
    I used to be able to fast forward and things. All of my family still can. None of them have plus, but I can't do anything without having the premium service. I loved this app for several years. I don't use it much after having to deal with all of the "premium " stuff showed up and I can't just use it how I used to, and how the rest of my family is able to.
    more
  • Feb 26, 2021

    By Titus Morris
    It was an awesome app before the new plus version was added. Me and my friends loved to send eachother pictures on Marco, but then they added the plus subscription and now we can't do virtually anything, you can't even speed up the video without plus version! Ridiculous!!
    more
  • Feb 23, 2021

    By Brandi Collins
    It was amazing until COVID hit. Then they took away all the special attrobutee the application already had and are now trying to charge you. No fast forward. No sharing images Or writing. They could've at least improved the app and upsold. No they made it less accessible for the same attributes and are charging $60 a year. Complete blackmail. As soon as I find another app I'm out. Still haven't made any actual improvements, actively pushing I buy the app. For the extras that were there before
    more
  • Feb 23, 2021

    By Jennica Pollard
    It was great until they required you to pay without warning! No 2x speed, not all of the emojis, can't move the video forward or backward, no sending messages... Just not good. I'd pay $5 for the app, but $5 a month is overpriced. I'm just waiting for another company to do the same thing for free.
    more
  • Feb 24, 2021

    By L Butler-Kyle
    Tries to trick you into spamming your contact list with invites on setup, Then you're stuck with a list of "suggested contacts" which is just your entire contact list with an "invite" button that fires off a spam sms. On top of that there's the nagware to buy premium and I keep getting a notification that it's using my microphone when the app is running in the background.
    more
  • Removed features, added paywall May 10, 2020

    By Devava
    I am a long-time user of Marco Polo, having used it daily for almost two years. Today I received an update that stripped away all of the features I've known and got used to over this time, at the same time the Pro version launched. The features removed from the free version were: 2x speed, sharing photos, text message, emoji and video reactions, and scrolling to a specific point in a polo. I find this to be a very distasteful marketing move, especially at a time when video networking usage has increased due to COVID-19. I don't know the company's historic data on app users or their financial health at a time like this, but it comes off as if the company is looking to capitalize on the demand for people to connect via video; at the same time we see other companys taking the opposite approach of relaxing restrictions and allowing users more features or potential free use of services. To me, the latter are honorable decisions. I have given this app a 2-star review because I think the app with all of the features is a robust, quality app. But I'm very disappointed and conflicted by the company ethics to make a drastic move like this with all appearances of capitalizing on potential new business during a time of international crisis. I think a paid version is absolutely reasonable to have, if handled in a better way - creating new features, rather than removing ones that have been around for years - at a more appropriate time.
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  • Used to be great, but not worth it anymore. Sep 22, 2020

    By itsnotaflufie
    This was great. We used to use this app to talk to family in another country and to send videos of our baby to parents in different states of the U.S. Absolutely loved it. But once they rolled out this premium membership thing it quickly became not worth using. I can’t predict when my kid will do something cute, I take videos and sometimes it happens; but now that I can’t send videos from my camera roll, my relatives just don’t get to see what he does anymore. My dad likes to go on really long explanations about his hobbies, which are great! But they are way easier to watch on 2x speed. Except I can’t do that anymore, so I end up just not watching his Polo’s. The list goes on. Yes the app still has this functionality - if you’re willing to fork over your life savings to them, that is. I get it that developers need income, but a monthly subscription to something that isn’t adding content or regularly updating in major ways is absolutely ridiculous. I would happily watch adds. I would happily pay a one time fee to download. But seeing the developers fall into the growing trend of a monthly subscription just to access 3 or 4 features that used to be standard is sickening, and only goes to show where their priorities really lie. I will continue to use the app because my family doesn’t want to switch to something new; but I will never pay a dime to a company that takes advantage of their consumers.
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