Google Maps

Google Maps

Google LLC

Real-time GPS navigation & local suggestions for food, events, & activities

4.2 Ratings 21M+ Reviews 10B+ Downloads

Ratings & Reviews

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  • img Community
    Google Maps syncs perfectly with Culture Trip. I'd share the account with my husband and we would pin sites found on Culture Trip on the map. Since we can share maps, it was super easy to organize our time even when separated.
    img by Laura
    3 years ago
  • img Community
    I once found myself in a place where i didn't no one and it was late at night. I couldn't find anyone to help, then i remembered that there was this App. I used it and got my directions to the place i really needed to be.
    img by Aubrey
    3 years ago
  • img Community
    Need to know more details where place is located and the travel guide of the place to show more and more points with the locations to travel more by looking map!!!
    img by Sharon
    2 years ago
  • img Community
    Want to know where you parked, whether it’s 1 pm or 1 am? All you have to do is drop a pin with Google and you’ll know where your car is. It’s so easy and fast to find your car with this handy tool.
    img by David
    2 years ago
  • img Community
    When you want to get 10 or so friends or family members together for a fun football game, you want to know of a good place to play. Google Maps is one of my favorite apps for looking for specific types of places to go around me.
    img by Sharon
    2 years ago
  • img Community
    If you are interested in skateboarding and want to find the best skate parks near you, Google Maps can help with that. You can find skateparks and even read reviews from other skaters. Instead of just skating at the same boring ones, choose from 3 or 4 others each time you want to skate.
    img by David
    2 years ago
  • img Community

    I can not find Palestine May 24, 2021

    By Fafee ..
    I can not find Palestine ??
  • img Expert
    1. Real-time transit info for over 15,000 cities gives you bus and metro schedules for those times when walking just isn't an option
    2. Navigate like a native! Comprehensive maps for 220 countries and territories across the globe in the palm of your hand
    3. Tips and reviews for over 100 million local places of interest for you to explore worldwide
  • Best Mapping App Available Jan 19, 2019

    By kluke3
    I’ve been using Google Maps for many years and have seen it evolve into a terrific app. that I simply couldn’t do without. I have a very poor sense of direction and this app. allows me to get around the big city I live in. The most recent update now includes the speed limit of the road you’re traveling on. This was the only thing I liked on Apple maps, now Google has it too. I live in a big city and so far the Google speed has matched the posted speed and even changed when I cross over an intersection, then the speed limit changes. If you don’t like the speed limit feature, it can be turned off in the settings / navigation screen of the app. Offline maps are an absolute life saver for instanced where you travel to areas where cell signals are intermittent or weak. They are easy to setup and remove. So far, on the iPhone I have not had a single issue with this app., unlike the dreaded Apple maps that to this day, doesn’t always give me the proper directions, and takes too long to figure out when I veer off the path. Google maps, responds instantly, and reroutes you eliminating a lot of stress. In a case where you find an error in routing, if it’s reported to google, they will listen to you and fix it. Be patient though as they have to verify it, before they change it. They have a feature within the app that should be turned on by default, where you shake the phone with the app. open, the the feedback screen pops up.
  • Alright Feb 1, 2021

    By Vampballer
    It’s alright. Buggy sometimes even with good signal. When I search along the route it will sometimes not come up with any search results, only for me to pass the very thing I searched for prior in my drive. And no it wasn’t a new business, it had been around for years. Also when I search places, one will say it’s 10 minutes out of the way while the other says only a few. Only to realize that the faster one ended up not being as simple as they said, and that the slower one (+10 minutes) was only slow because for some reason it had me take side roads completely around it before arriving, when I could have simply turned directly into it from the road I was on, making it a quick trip. Not all gas stations show up in searches, it almost seems to favor the expensive gas stations. There’s doesn’t seem to be an algorithm that keeps track of the bad traffic times. It will re rout my whole trip to a significantly slower route if it senses traffic, even if that traffic is close to the end of my trip hours away and will be cleared well before I get to that point. If you’re a contractor that has to go in and out of many neighborhoods, it normally recognizes certain entrances while not recognizing others, so it will take you completely around the neighborhood 30 minutes away to the other entrance when you have just passed a perfectly good entrance that has been around forever. It’s still one of the better gps apps, but still way to buggy to trust it
  • Best Mapping App Available Jan 19, 2019

    By kluke3
    I’ve been using Google Maps for many years and have seen it evolve into a terrific app. that I simply couldn’t do without. I have a very poor sense of direction and this app. allows me to get around the big city I live in. The most recent update now includes the speed limit of the road you’re traveling on. This was the only thing I liked on Apple maps, now Google has it too. I live in a big city and so far the Google speed has matched the posted speed and even changed when I cross over an intersection, then the speed limit changes. If you don’t like the speed limit feature, it can be turned off in the settings / navigation screen of the app. Offline maps are an absolute life saver for instanced where you travel to areas where cell signals are intermittent or weak. They are easy to setup and remove. So far, on the iPhone I have not had a single issue with this app., unlike the dreaded Apple maps that to this day, doesn’t always give me the proper directions, and takes too long to figure out when I veer off the path. Google maps, responds instantly, and reroutes you eliminating a lot of stress. In a case where you find an error in routing, if it’s reported to google, they will listen to you and fix it. Be patient though as they have to verify it, before they change it. They have a feature within the app that should be turned on by default, where you shake the phone with the app. open, the the feedback screen pops up.
  • Alright Feb 1, 2021

    By Vampballer
    It’s alright. Buggy sometimes even with good signal. When I search along the route it will sometimes not come up with any search results, only for me to pass the very thing I searched for prior in my drive. And no it wasn’t a new business, it had been around for years. Also when I search places, one will say it’s 10 minutes out of the way while the other says only a few. Only to realize that the faster one ended up not being as simple as they said, and that the slower one (+10 minutes) was only slow because for some reason it had me take side roads completely around it before arriving, when I could have simply turned directly into it from the road I was on, making it a quick trip. Not all gas stations show up in searches, it almost seems to favor the expensive gas stations. There’s doesn’t seem to be an algorithm that keeps track of the bad traffic times. It will re rout my whole trip to a significantly slower route if it senses traffic, even if that traffic is close to the end of my trip hours away and will be cleared well before I get to that point. If you’re a contractor that has to go in and out of many neighborhoods, it normally recognizes certain entrances while not recognizing others, so it will take you completely around the neighborhood 30 minutes away to the other entrance when you have just passed a perfectly good entrance that has been around forever. It’s still one of the better gps apps, but still way to buggy to trust it
  • Head north or south??!! Oct 3, 2021

    By WaltKen47
    This app routinely gives directions by saying head north, south, east, or west on a certain road. Now, I’m not a moron and I know the sun rises in the east and sets in the west and whatnot and it is easy enough to figure out my cardinal directions if it is early morning or late afternoon but when there are fifteen people waiting for me to make a turn and it’s high noon, overcast, a moonless night or any of a half dozen other circumstances under which it is difficult to decipher cardinal directions on the fly I REALLY wish it would just say go left or right!!!! I cannot tell you how many times I have just picked a direction and turned the wrong way and then had to wait on the app to re-route me when it could have been easily avoided by simply saying turn left instead of head north. I use the app a lot since I drive for a popular delivery service and when I get lost because I head north instead of south I end up being late for my delivery which lowers my tip and my rating which reduces the number of deliveries I am offered and impacts my ability to make a living all because it expects me to figure out north from south when I’m already stressed, in a hurry, and trying to arrive somewhere I’ve never been before all while being timed. I’m certainly not the only person who can’t tell north from south when stressed. Please, do me a favor and reduce the mental arithmetic it takes me to drive when under pressure and just say left or right.
  • Jun 26, 2022

    By Lisa Haverkamp
    I used Google maps to drive home from vacation. It gave me a few different options to travel. I chose one. Then it kept switching me to an alternate route which had tolls. It would ask something like quicker route available and if I didn't choose "no" (because I didn't see it while driving), it would switch it. Went the wrong way twice because of this stupid feature and added an hour to my 10 hour trip.
  • Navigator May 10, 2022

    By My_App_Experience
    My iPhone 11, running the latest IOS (15.4.1) and with the latest Google Maps is locking up when running Apple Car Play in a 2020 Toyota Avalon. Google Maps open on the phone and on the Toyota’s touch screen. Google Maps is not responding on the phone. I can’t close Google Maps by swiping up and the screen can’t be dimmed by pressing the right side button. Also, the phone does not respond to attempts to shut it down and restart. Continued pressing of the buttons to access the shutdown screen merely merely results in an whooping chirp, but no other response. The kind of chirp tech equipment makes when it is trying to get your attention to stop doing whatever you are doing. If I disconnect the phone from the car and put it in my pocket, after awhile the screen will go dark and the phone becomes usable again. Until the phone’s screen dims, it is unusable. The first time it happened, when I got access to the screen again, I shut the phone down and restarted hoping that it was one time random problem that could be fixed with reboot. Nope, the problem is back again. Both times this happened while stopped, with the car running and the transmission is “Park”. I often check Google Maps for traffic issues before getting under way. This is a new problem that didn’t exist before with previous traffic checks.
  • Jun 14, 2022

    By Matt Smutko
    I see you fixed the issue from my 1st review. Now during navigation if you tap the green section at the top showing the next step it will be spoken so you don't have to read it while you're driving, just as it was in the earlier version. But the layout of this new version doesn't work well with my display settings. It seems everything's bigger in this version. My phone's display settings are already large so Maps appears very cramped on-screen. Independent, in-app display settings would help.
  • Jun 23, 2022

    By Shawn Davis
    It is OK. I typically take a toll road home from work and program my destination regardless of knowing where I am going. When I am on the toll road, google maps insists on rerouting me because it is "lost". This is aggravating. Also, apple carplay has a better interface with their navigation. Why can't google come up with something where I can see my music and my map all at the same time. It is a bit distracting to have to keep changing screens while driving.
  • Jun 18, 2022

    By Cassandra Perez
    I love Google Maps and it's my go-to GPS system. But recent bugs make it very difficult to use. When switching from full screen to a small window, the normal navigation directions disappear and then it gets stuck on a map view, giving no directions at all. This is difficult especially when you're driving, because then I have to completely restart my phone for the app to work. Help!
  • BACKOUT or Put a FIX IN for buggy update.. Jan 15, 2021

    By Dmb5381
    Love this map app.. especially being able to share my location real-time with other people. Found this hidden gem feature (for me at least)traveling from IL to FL. Kept ppl I formed without a lot of texts or phone calls. 👍 That said... based on my interaction with the app a recent release royally screwed up city navigation where I’m at near Fort Meyers FL. I hope the update I just installed corrects the issues and madness this app has caused me the last few days bc I don’t know this city from Adam. The app has been literally unusable for 2-3 days navigating the area. So bad the audio told me to go south when I needed to go due north. I looked at the screen and the satellite image was correct on current location and route to intended location. I couldn’t get the audio to toggle on at all. Even after reboot of my iPhone 10. That’s when had no choice but exit your app and use map app plan B. IN SUMMARY, google developers please don’t make me find a new “everyday use” map app so I can rely on it to tell me the correct information in this city. If you haven’t already,, backout, research issues if you aren’t aware, or push an emergency update with fixes to correct things. Thank you 😕
  • Jun 24, 2022

    By Claude O
    The voice guidence just don't work anymore making it difficult in a city to get around....... Ok, followed the suggestion and now the voice guidence is working again. I never changed any settings so I don't know how or why it changed. Overall this app has never given me a problem and has always gotten me to where I needed to be. One of my most used and useful apps.
  • img Community

    I can not find Palestine May 24, 2021

    By Fafee ..
    I can not find Palestine ??
  • Jun 14, 2022

    By Cesar Rios
    I liked that the voice guidance used to give directions ahead of time so I wouldn't miss where I was going. Now it's just as bad if not worse than Apple Maps, it used to superior by a long shot. The app used to say "In X feet turn Y" but not anymore. I do like some of the newer features but would like if the voice guidance was as good as in the past. The voice guidance now says turn to ahead of time and sometimes there are 3+ entrances or exits right next to each other. Please make it better.
  • No longer user friendly Nov 16, 2020

    By getdemgators
    App used to be okay. There was a time when this app would give you turn by turn navigation, after you made a turn it would indicate the next regardless of distance, so you could anticipate the next set of directions and change lanes accordingly. A few updates ago they removed this feature for who knows why. Initially it wasn't a big deal because you could simply zoom out quickly to see the next turn yourself. Now they have made it so sensitive if you touch the screen or attempt to move the map to see where to go next it starts spinning wildly and fighting whatever you try and do to see the location you are going towards. For example you are driving straight and are going to make a left turn in 1 mile and the address is only 1.2 miles away. So you think “okay I can zoom out a bit to see if the business is on the left or right side of the road after the turn” WRONG if you try to slide the map further to see where to go it will start orienting itself in opposition of what you are trying to do. Zoom in, zoom out, and flip your always North facing settings for no apparent reason. Stop messing with the apps fundamental settings you are going to be responsible for accidents, erratic lane changes, missed exits off the freeway, etc. It is ridiculous and absolutely irresponsible to make such drastic changes in an apps basic functions that people need to use daily.
  • worst navigation at the worst time Jan 17, 2022

    By strooberries
    My friends & I were coming back from SF & our gas was almost out so we had to pull over & the city we got stuck in was Commerce, being from around the Newport area, we were shocked. We were pumping our gas at the mobil station on E 8th street & the men there have zero boundaries. We were already uncomfortable by how dirty the environment was & the amount of homeless people, the smell was rancid as well. This big guy walked up to our car making weird noises, looked at all of us, & just stood right next to my friend & just stared at her to the point where she couldn’t even finish putting a full tank & left. Now that you could imagine how uncomfortable we were, we opened the google maps app to get us back on the freeway, big mistake. It didn’t know where it was going, for every .5 miles we drove, it would constantly say “recalculating” & it took us to a back ally way with graffiti & what looked to be abandoned homes because they were fenced up with wood pinned on their doors & windows. That was only 8 minutes after driving & only pumping gas for 2 minutes & it was still saying “recalculating”. we closed that app & took out maps from apple & was given a much shorter path & we were on the freeway in a minute. Never using google maps again, also mentioning that the app is incredibly slow, hard to use, & gives the slowest directions compared to the maps app on iphone.
  • Terrible Feb 11, 2022

    By :-/!?
    Drove home from New York to Indianapolis and this app increased our trip by 2 hours. Leaving the Bronx should’ve taken 10 minutes because there is an on ramp to I-95 right by the house we were in. We knew how to get to the highway without using the map but we didn’t even bat an eye that we were using the app from the get go because one would think it would just take you on the quickest route. Nah. This app took us 40 minutes through the Bronx and made us sit through morning traffic. Once we crossed the George Washington Bridge, it asked it we wanted to take I-70 instead of I-80 because it’s 3 minutes faster. I clicked no be cause 70 is littered with tolls on the PA Turnpike and 2 minutes later it asks the same question. I said no again. Then I realized an hour later we are still in New Jersey when we should’ve been out of it by now. I thought it was strange we were still on 95. Sure enough I checked the map and saw that we were on I-95 south and headed for 70 after saying no TWICE. The voice never even told us to exit on to I-80 which happens almost immediately after getting off the GW bridge. This app is 5 stars in sending you to the most inconvenient routes and not communicating properly. I would give it no stars if possible. Spent over $100 in tolls when they should’ve been avoided because I should’ve been on I-80. Tired of having my money and time wasted because of this app.
  • Jun 21, 2022

    By Adelina Lee
    More bugs each update. Now totally unusable while driving. Since last major update, whenever I use voice or my vehicle to set a destination, Google will recognize it and say OK let's go, but will not do anything. It just plain won't work at all. This makes me have to fumble with the phone and unplug USB connection to use my phone without connecting to my vehicle. All while driving. I've tried everything and can't figure out what the issue is.
  • Google Maps is a joke when it comes to verifying edits Aug 24, 2021

    By carefullion4421
    Recently I added a new Braum’s ice cream store. Every location (at least in my city) of Braum’s is known as “Braum’s Ice Cream & Dairy Store”, but I accidentally typed the word “and” instead of the ampersand (&). However, after I submitted that minor minor change from “and” to “&” it said that my change wasn’t applied. Excuse me. But that’s not the only one. There is literally a CVS (drug store) that Google apparently shows literally right on a major intersection. It shows no address, it just says (Street name) & (Street name). There are zero photos, zero reviews, no website, no hours, no anything. Anyone working at Google Maps can clearly tell that this place is obviously fake, especially given the fact that there’s literally another real CVS a mile west. Long story short, I marked this place as non-existent, Google gave me the bonker. I always wonder how Google accepted the person who even added this place. My last complaint I’m going to share is that Google takes FOREVER, if not NEVER, to verify road related edits, such as added road, road shape, etc. I’ve submitted several edits regarding road changes, with the first one being submitted on Aug 5, and as of Aug 24, it says they all are STILL PENDING! It cannot take three weeks just to make a little fix on a road. Google Map’s poor service is making me want to go back to Apple Maps.
  • Jun 23, 2022

    By Austin Rice
    I'm a daycab trucker, constantly navigating new routes every day. I carefully select roads and route options before leaving every stop so I don't end up in a tight spot or stuck in a neighborhood. Maps' auto reroute "feature" has become too aggressive, and caused many bad situations. I can't hear the timed opt-out alert over my engine, and legally cannot touch my phone while driving anyway. This has been a huge problem and should be able to be switched off by user in the settings. Please fix.
  • Jun 9, 2022

    By Bee Bee Jones
    The voice navigation is poor at best. It either speaks at too soft of a level or it does not speak at all. Yes I have it unmuted and yes I have it on loud. I have nothing wrong with my hearing. I would think a hands-free navigation app would not require you to read the directions while you are driving. This is unsafe. This fatal flaw could eventually lead to the deaths of drivers. This is something that you people are going to want to fix fast.
  • Used to be the best, recent updates are ugh May 9, 2021

    By Frustrated Chromecast user
    I used to LOVE this app, it was super user friendly and was better than Apple Maps or anything else. Now it screams at me while I’m driving to take alternate routes and I have to say “no” while driving or it changes my route on its own. I can’t be looking at a screen and hitting buttons on the highway every couple minutes, that is incredibly dangerous, and I couldn’t change settings mid-drive, nor am I confident I know how to actually change this setting where I won’t accidentally remove some other feature by mistake I don’t want to lose. Some people don’t want to switch highways halfway through the drive because there was an accident 50 miles ahead and there may be a delay down the road, this literally happened last week and I had to decline alternate directions a dozen times, by the time I got to the accident point traffic had cleared and I’d have lost time taking the suggestion. Also I miss how I used to be able to select transportation modes from a ribbon at the top of the screen, instead of from a menu at the bottom which takes up half the screen. If I’m planning a route I would prefer that the map be unimpeded as much as possible, because now the app thinks I may want to walk hundreds of miles and it’s prominently displayed at the bottom.
  • img Community
    Google Maps syncs perfectly with Culture Trip. I'd share the account with my husband and we would pin sites found on Culture Trip on the map. Since we can share maps, it was super easy to organize our time even when separated.
    img by Laura
    3 years ago
  • img Community
    I once found myself in a place where i didn't no one and it was late at night. I couldn't find anyone to help, then i remembered that there was this App. I used it and got my directions to the place i really needed to be.
    img by Aubrey
    3 years ago
  • img Community
    Need to know more details where place is located and the travel guide of the place to show more and more points with the locations to travel more by looking map!!!
    img by Sharon
    2 years ago
  • img Community
    Want to know where you parked, whether it’s 1 pm or 1 am? All you have to do is drop a pin with Google and you’ll know where your car is. It’s so easy and fast to find your car with this handy tool.
    img by David
    2 years ago
  • img Community
    When you want to get 10 or so friends or family members together for a fun football game, you want to know of a good place to play. Google Maps is one of my favorite apps for looking for specific types of places to go around me.
    img by Sharon
    2 years ago
  • img Community
    If you are interested in skateboarding and want to find the best skate parks near you, Google Maps can help with that. You can find skateparks and even read reviews from other skaters. Instead of just skating at the same boring ones, choose from 3 or 4 others each time you want to skate.
    img by David
    2 years ago
  • img Community

    I can not find Palestine May 24, 2021

    By Fafee ..
    I can not find Palestine ??
  • img Expert
    1. Real-time transit info for over 15,000 cities gives you bus and metro schedules for those times when walking just isn't an option
    2. Navigate like a native! Comprehensive maps for 220 countries and territories across the globe in the palm of your hand
    3. Tips and reviews for over 100 million local places of interest for you to explore worldwide
  • Best Mapping App Available Jan 19, 2019

    By kluke3
    I’ve been using Google Maps for many years and have seen it evolve into a terrific app. that I simply couldn’t do without. I have a very poor sense of direction and this app. allows me to get around the big city I live in. The most recent update now includes the speed limit of the road you’re traveling on. This was the only thing I liked on Apple maps, now Google has it too. I live in a big city and so far the Google speed has matched the posted speed and even changed when I cross over an intersection, then the speed limit changes. If you don’t like the speed limit feature, it can be turned off in the settings / navigation screen of the app. Offline maps are an absolute life saver for instanced where you travel to areas where cell signals are intermittent or weak. They are easy to setup and remove. So far, on the iPhone I have not had a single issue with this app., unlike the dreaded Apple maps that to this day, doesn’t always give me the proper directions, and takes too long to figure out when I veer off the path. Google maps, responds instantly, and reroutes you eliminating a lot of stress. In a case where you find an error in routing, if it’s reported to google, they will listen to you and fix it. Be patient though as they have to verify it, before they change it. They have a feature within the app that should be turned on by default, where you shake the phone with the app. open, the the feedback screen pops up.
  • Jun 24, 2022

    By Claude O
    The voice guidence just don't work anymore making it difficult in a city to get around....... Ok, followed the suggestion and now the voice guidence is working again. I never changed any settings so I don't know how or why it changed. Overall this app has never given me a problem and has always gotten me to where I needed to be. One of my most used and useful apps.
  • New integration for small business Is perfect timing. Jan 25, 2022

    By tdoll1246
    The pack leader is at it again, and it will bring back some of the small businesses closed recently. The ease that it became to be de-listed and the customer no-service mentality that I received after 6 years building my SEO and thousands spent on click ads in multiple businesses did indeed make for a robust ROI, but when I moved my business and the algorithm red flagged me- taking my business offline immediately with only a firm letter sent to me-I have still been unable to talk to a human to keep my business open. I am grateful to google for feeding my family for years, but not being able to tell you what is wrong with a listing ( I changed to a service area business model and put my new address - thinking the address was for correspondence cost me dearly. Lastly, I tried to correct what I thought were the issues but after 2 tries they remove you permanently and ignore your correspondence.
  • The best chiropractors in the business Oct 23, 2021

    By Mr.Greene2u
    I want to start off by saying I was injured August of 2020 I began my journey in Atlanta, Georgia and now I live in mobile. I was worried about changing chiropractors I’m not really a doctor person if that makes sense. Well my first day I was really nervous but that shortly rescinded when the staff was so caring and authentic about helping me. Every step was explained to me. They listened to me when I explained what happened and what results I was looking for. I used to go once a week now I go twice and I can honestly say without Advance Spine Therapy my days would be spent in agony. You would think that it would take a lot of time in a doctors office! Not at all! Even if you walk in and the lobby is full 45 minutes tops you will be walking out of that office without pain and feeling so well placed. I highly recommend if you have any type of neck or back injury you visit Advanced Spine Therapy it is life changing. P.s. And they have coffee 🤭😍
  • Better than sliced bread Aug 11, 2018

    By News van
    It gives you such detail that is amazing, one of the best apps I have on my iPad I not only use it to find places I need to be in it kills me a time estimated time that you will arrive, very handy. And the turn by turn directions outstanding I don’t know why you would need To use any other app for Finding a destination . Used to be hard to kind of find places that’s in the past we get to the right place the first time with the outstanding turn by turn directions. The only thing it lacks is to be able to see real traffic, I did one time was able to see real traffic cars that passed me in the cars that passed in real time because it only was one time I cannot get that optional more. What happened Google maps. I would recommend this app to my grandmother it sure does a good job thank you very much Sincerely yours Never get lost
  • It’s a very important app to have Oct 2, 2017

    By zanehk43
    Whether you have other maps including your iPhone or phone’s depending on the phone obviously; this is not only a fun app to have because it can show you more of the place as well as give detailed information to to even when it’s busy itself most nights and in live time. But it’s also a relevant app, leaving you the option from the beginning to see the streets and know the traffic patterns. Ask yourself what your email address is? I remember in 6th grade google was handing out only 6 invites to gmail as the only way to get one. Because they always give their best. Maybe you don’t have gmail, maybe you don’t like google but as far as storage, apps, the earth to documents, they’re and doing all they can and they haven’t failed me. This app won’t fail. Check everything. Follow the directions make sure to pay attention at worst you’ll have another app in case your default one fails at best it’s useful and very helpful.
  • Masterpiece Apr 25, 2020

    By Fuzzboy7
    Google 5.41 is a masterpiece. The display is gorgeous, the way you rate your trip at the end is fantastic, and it is still ole reliable when it comes to getting you where you want to go. Google is adding new places to its map services faster than ever and provides many ways to get there. The complaint list I have is small: Some old roads that are no longer available are still being routed through google maps. Occasionally the speed limits do not match either and it would be great to customize what displays you would like to have on at all times such as speed limit vs. your current speed. Also, rarely when you change direction after a stop, it does not pick this up quick enough and can be somewhat confusing for those bad with directions. All in all, Google maps has come a long way and I believe it is well on its way to becoming what we have all been waiting for and please: DO NOT CHANGE THE DISPLAY STYLE.
  • My review May 29, 2019

    By Little Blind Girl
    I like this app. I don't drive, so if you do, can't help ya. But, I can tell you the app is wonderful at finding stuff in the area. 5 out of 5. Problems: I am a blind user and your app is almost perfect. One problem is on the For You tab, which I would love to use, but it wants me to select an area I care about on a map, which I can't do by any means. The second problem, most likely having nothing to do with me being blind, is when I have to press back to my location in order for it to measure distance correctly. Suggestions: I have two suggestions that would help me and possibly some others. The first one is for it to tell you the bus stop numbers. The second one is a notification you could turn on to tell you that your stop on the bus is getting close. This would be useful because not all the buses have the speaker system and even if I ask the driver to tell me a little heads up would be nice. Over all, this app is very wonderful.
  • Google you need to read this. Jan 19, 2019

    By Kariidee
    I’ve been using google maps since forever! I cannot give them a bad review. Yeah, there may be and continue to be little details that many people may want to change and so forth but I consider it to be a great gps. Anyways I’m contacting google through the App Store to let you guys know that while I’ve been using google maps for work to complete my deliveries. I’ve noticed that the many places I go to make these deliveries the gps points me out to the incorrect locations most of the time. I usually have to go and find the addresses blindly until I can locate my customers location. I am not sure if you’ve sent out a driver to Lauderdale Lakes, Florida to update the street views and new developments. But there are many new buildings and older buildings standing today that google maps hasn’t updated on. Hopefully, google maps can update this soon enough. A lot of changes are occurring in this side of town.
  • Warranty Exchange - Incredible Customer Service Experience Mar 15, 2020

    By Andrea and Murray
    Long story short. Went to Mattress Firm and spoke with Mike Paso about what we thought was a defective mattress (bought back in 2013). He explained the process. We followed the process, and within less than 3 weeks we had a letter from the company giving us full credit (from our initial purchase) to apply to a new mattress. We went back to see Mike and he was incredibly helpful and knowledgeable about the products in the showroom. After learning a lot and lying on several beds, Mike made our decision a well-informed one. He consulted with another colleague at the store (Catherine- and she was also incredibly helpful) and in no-time our purchase was processed with our mattress refund applied. Thank you Mike for your amazing customer service - especially in today’s world of “go do it yourself” service. You truly made our experience a great one. Thank you also to Mattress Firm for standing behind your products.
  • Jun 26, 2022

    By Lisa Haverkamp
    I used Google maps to drive home from vacation. It gave me a few different options to travel. I chose one. Then it kept switching me to an alternate route which had tolls. It would ask something like quicker route available and if I didn't choose "no" (because I didn't see it while driving), it would switch it. Went the wrong way twice because of this stupid feature and added an hour to my 10 hour trip.
  • BACKOUT or Put a FIX IN for buggy update.. Jan 15, 2021

    By Dmb5381
    Love this map app.. especially being able to share my location real-time with other people. Found this hidden gem feature (for me at least)traveling from IL to FL. Kept ppl I formed without a lot of texts or phone calls. 👍 That said... based on my interaction with the app a recent release royally screwed up city navigation where I’m at near Fort Meyers FL. I hope the update I just installed corrects the issues and madness this app has caused me the last few days bc I don’t know this city from Adam. The app has been literally unusable for 2-3 days navigating the area. So bad the audio told me to go south when I needed to go due north. I looked at the screen and the satellite image was correct on current location and route to intended location. I couldn’t get the audio to toggle on at all. Even after reboot of my iPhone 10. That’s when had no choice but exit your app and use map app plan B. IN SUMMARY, google developers please don’t make me find a new “everyday use” map app so I can rely on it to tell me the correct information in this city. If you haven’t already,, backout, research issues if you aren’t aware, or push an emergency update with fixes to correct things. Thank you 😕
  • Shortcuts through dark, curvy, rural roads Nov 14, 2021

    By armyofone66
    While trying to get to several places in Trujillo Alto, Puerto Rico, I noticed Google Map’s inclination to direct the driver to rural roads, and secondary roads. These are really dark, narrow and curvy, not of any help when traveling at night, especially when I know for sure there must be a way to reach the place by highway (just not sure which one). It happened last night. After going basically nowhere for 20 mins on PR 845 and 844, the app telling me to turn right where there is nothing on the right, I had to call (bother) a client for directions. When she said: the entrance to the area is through PR 199. I thought: “sheesh, I know where that is”!!!! “This app had made my life miserable for the past 20 min”. I have also noticed a lot of inaccuracies in Trujillo Alto Specifically. The app tells you to turn right, then left to reach a destination, when you can see there is nothing, no road, on the right but can clearly see the building you are looking for on the left with a clear access to it. Thanks for having such a nice sign on the building. I try to collaborate by scoring the experience with unhappy faces. Not too happy today.
  • Jun 27, 2022

    By Eagles Point
    This has improved a lot over the years, and if it gets a little more simplified and less busy, it will be easily a five star. Also it can be a little fidgety and glitchy ever since last year, especially if you have the three button navigation that sometimes doesn't show up when you exit navigation mode on the app. But overall great.
  • Better than iOS Maps Nov 13, 2017

    By susie107
    I guess I didn't even realize the difference between this and the native apple map. I switched to iPhone last year and was used to pressing a map link and it opened right up in maps. Well, apple does that too...but when I needed it badly I had to come download google maps. I was stuck in a delivery parking lot of a huge hospital in an unfamiliar city that apparently had one address for the whole campus. Apple's map made me almost lose my mind- "Turn right then turn right! Go southwest then immediately go north then turn right! Turn left then turn right!" It was insanity. I finally broke down and googled what I needed which prompted me to download Google Maps...And I was immediately given correct directions and found my medical office in less than 5 minutes. Now every time I need directions I find Google Maps is the only one that's accurate. 4 stars because it turns me sideways sometimes and did have me turn right off of an exit just to make an immediate u-turn when it should have just told me to turn left from the jump. Still- it gets me there which is what I ultimately care about.
  • Almost perfect (almost) Jan 23, 2018

    By Gregory Lerner
    For the vast majority of usage, this app has been flawless. The traffic is accurate, the routing is good, and the user interface is simple and easy to use. However, I have found some things to be quite annoying. For one, I have found that sometimes when I am in the far left lane on the highway, the app will think I am on the wrong side of the road causing it to constantly reroute me (this mostly happens in HOV lanes and high speed ezpass lanes). Another issue is that if I purposely choose a slower route because it is fewer miles the app will constantly tell me it found a faster route (I know there is a faster way, but I purposefully chose the longer timed route!) this is very frustrating, and on my last 2 hour drive it told me 5 times that there was a faster way and I had to take my hand off the wheel to cancel the change. Finally, my last complaint is that there aren't more alternate routes given. I’m lucky if the app gives me 3 options, whereas online you can drag the route to any road and it will find a route. Other than these issues though, the app is very well implemented.
  • Only sometimes shows the saved locations on my phone Dec 5, 2017

    By KarenD345
    I wrote a review a while back that the app no longer showed saved locations making it cumbersome to go to ‘home’ or ‘work’ since those saved locations do not show up in ‘recent searches’. I am very impressed that google responded to my review and fixed the issue. Unfortunately, the fix is not entirely 100% and the app now is rather temperamental about whether or not it shows the stored locations. It seems that if you still have a route displayed and then want to change it, the app won’t show stored locations but when you start from the map/satellite image of your current location, it will. Previous review: Used to work beautifully for the daily commute from/to work/home because of real-time traffic. Now, however, when picking a destination it only shows recent searches and not saved locations like home or work. It’s irritating and defeats the purpose of having stored locations. Yes, I do know the usual way home but the whole purpose of using google maps is to know the best route given the current traffic situation
  • I was in love. Jan 3, 2018

    By Yadira1738
    I fell in love with Google Maps maybe about 7 years ago. It’s the reason I was one of the quickest pizza delivery drivers and why I’m always the one navigating family trips. I’ve been in Europe for 3 months now, and I rely desperately on my saved locations when exploring new countries. It was working beautifully until about 2 weeks ago (I assume with this new update), and when I was in London last week I was struggling to hit all the places I planned on because the map was refusing to show my saved places (my data is slow so I rely on Google Maps). I’m taking my last trip tomorrow and I don’t want to say that Google Maps is going to ruin the trip - but it definitely won’t make my trip any easier (like it used to). This is coming from a Google Maps enthusiast that annoys all her friends when she worships it (and bashes all other “Maps”). Please Google, fix this problem. I’m sure you won’t be able to for my trip tomorrow, but if my comment helps someone else, then AWESOME! And to the Google Team, I love you. Really. Thank you. May you get all the donuts you deserve.
  • Great Apple Maps Replacement in CarPlay...Except: Sep 25, 2018

    By ggrudziak
    Everything in Google Maps is excellent. Now with iOS 12 adding support for third-party navigation maps in CarPlay, we’re now able to use Google Maps and Waze in CarPlay. However, there are two main issues. One, there’s no speed limit. This is a necessity and it’s kind of inexcusable that Google Maps doesn’t have this feature while Apple Maps and Waze (also from Google) do. Two, the voice feature doesn’t work at all in CarPlay. All the proper permissions have been allowed and all that happens when you press the microphone icon on the car screen in Google Maps is that you get the sound and the visual but nothing else. It sometimes says “No internet connection” and cancels, but mostly it hangs there. What’s happening is that it’s hanging there listening but it’s not receiving audio from the car’s microphones. I know that works because if you press the voice button on the steering wheel and use Siri, she hears and responds fine. Must be fixed to allow voice control or add Siri support.
  • Better than Apple Maps... Jan 24, 2021

    By DanBx3
    This dummy showed Chili's as a first result when I was searching for Apple Bee's. Now that I selected the first result without realizing it was Chili's I'm out of the way of Apple Bee's. C'mon now. Though Apple's Maps might work more seamlessly with iPhone, Google Maps had listings that didn't even show on Apple's, and the reviews are more reasonalble. Whereas on Apple's Maps reviews (supposed to be based on Yelp) are rather low, as if no one can be satisfied and thereby giving inaccurate representation for quality of places. AND this one had the actual website for a place that happened to tell they wouldn't actually be getting together at that location on the particular day I was thinking about visiting, and that they would be elsewhere; whereas Apple Maps had the general website for the whole company instead of that specific location, which I wasn't sure was a thing. EDIT: Darn thing showing a Chick-Fil-A where there is none and being crappy about leading to a specific address.
  • Alright Feb 1, 2021

    By Vampballer
    It’s alright. Buggy sometimes even with good signal. When I search along the route it will sometimes not come up with any search results, only for me to pass the very thing I searched for prior in my drive. And no it wasn’t a new business, it had been around for years. Also when I search places, one will say it’s 10 minutes out of the way while the other says only a few. Only to realize that the faster one ended up not being as simple as they said, and that the slower one (+10 minutes) was only slow because for some reason it had me take side roads completely around it before arriving, when I could have simply turned directly into it from the road I was on, making it a quick trip. Not all gas stations show up in searches, it almost seems to favor the expensive gas stations. There’s doesn’t seem to be an algorithm that keeps track of the bad traffic times. It will re rout my whole trip to a significantly slower route if it senses traffic, even if that traffic is close to the end of my trip hours away and will be cleared well before I get to that point. If you’re a contractor that has to go in and out of many neighborhoods, it normally recognizes certain entrances while not recognizing others, so it will take you completely around the neighborhood 30 minutes away to the other entrance when you have just passed a perfectly good entrance that has been around forever. It’s still one of the better gps apps, but still way to buggy to trust it
  • Head north or south??!! Oct 3, 2021

    By WaltKen47
    This app routinely gives directions by saying head north, south, east, or west on a certain road. Now, I’m not a moron and I know the sun rises in the east and sets in the west and whatnot and it is easy enough to figure out my cardinal directions if it is early morning or late afternoon but when there are fifteen people waiting for me to make a turn and it’s high noon, overcast, a moonless night or any of a half dozen other circumstances under which it is difficult to decipher cardinal directions on the fly I REALLY wish it would just say go left or right!!!! I cannot tell you how many times I have just picked a direction and turned the wrong way and then had to wait on the app to re-route me when it could have been easily avoided by simply saying turn left instead of head north. I use the app a lot since I drive for a popular delivery service and when I get lost because I head north instead of south I end up being late for my delivery which lowers my tip and my rating which reduces the number of deliveries I am offered and impacts my ability to make a living all because it expects me to figure out north from south when I’m already stressed, in a hurry, and trying to arrive somewhere I’ve never been before all while being timed. I’m certainly not the only person who can’t tell north from south when stressed. Please, do me a favor and reduce the mental arithmetic it takes me to drive when under pressure and just say left or right.
  • Navigator May 10, 2022

    By My_App_Experience
    My iPhone 11, running the latest IOS (15.4.1) and with the latest Google Maps is locking up when running Apple Car Play in a 2020 Toyota Avalon. Google Maps open on the phone and on the Toyota’s touch screen. Google Maps is not responding on the phone. I can’t close Google Maps by swiping up and the screen can’t be dimmed by pressing the right side button. Also, the phone does not respond to attempts to shut it down and restart. Continued pressing of the buttons to access the shutdown screen merely merely results in an whooping chirp, but no other response. The kind of chirp tech equipment makes when it is trying to get your attention to stop doing whatever you are doing. If I disconnect the phone from the car and put it in my pocket, after awhile the screen will go dark and the phone becomes usable again. Until the phone’s screen dims, it is unusable. The first time it happened, when I got access to the screen again, I shut the phone down and restarted hoping that it was one time random problem that could be fixed with reboot. Nope, the problem is back again. Both times this happened while stopped, with the car running and the transmission is “Park”. I often check Google Maps for traffic issues before getting under way. This is a new problem that didn’t exist before with previous traffic checks.
  • Jun 14, 2022

    By Matt Smutko
    I see you fixed the issue from my 1st review. Now during navigation if you tap the green section at the top showing the next step it will be spoken so you don't have to read it while you're driving, just as it was in the earlier version. But the layout of this new version doesn't work well with my display settings. It seems everything's bigger in this version. My phone's display settings are already large so Maps appears very cramped on-screen. Independent, in-app display settings would help.
  • Jun 23, 2022

    By Shawn Davis
    It is OK. I typically take a toll road home from work and program my destination regardless of knowing where I am going. When I am on the toll road, google maps insists on rerouting me because it is "lost". This is aggravating. Also, apple carplay has a better interface with their navigation. Why can't google come up with something where I can see my music and my map all at the same time. It is a bit distracting to have to keep changing screens while driving.
  • Jun 18, 2022

    By Cassandra Perez
    I love Google Maps and it's my go-to GPS system. But recent bugs make it very difficult to use. When switching from full screen to a small window, the normal navigation directions disappear and then it gets stuck on a map view, giving no directions at all. This is difficult especially when you're driving, because then I have to completely restart my phone for the app to work. Help!
  • Routes are NO LONGER accurate!! Nov 15, 2020

    By Nwanyioma
    I have been using google maps for 5+ years and I love it because it’s very functional. However, as of this last update, the routes have been OFF. I drive to the Bronx from NJ everyday for work, which is about a 30 mile trip one way. I keep the app open with my route entered in case there is an accident and I need to quickly divert. There are tolls on my route, but I have the settings on “avoid tolls”, so I only pay for the GWB bridge or HT tolls vs the parkway/freeway tolls if that makes sense. Normally, my route is about 30-32 miles depending on which route I choose. After this last update, my routes (with the same settings) are now 66 miles or 77 miles to work. WHAT? WHY? The route suggests I drive to Albany or Fishkill (upstate NY) just to get to the Bronx. Any one who lives in tristate knows this is not correct. I toggled my “avoid tolls” off and the routes were back to 30 miles, however, it directs me to drive through the parkway tolls, which I don’t want to pay nor need to. Everything was fine until this last update. Now I am using WAZE because this app is unreliable. With “avoid tolls” turned on with WAZE, my normal route is back. Google maps has been VERY GLITCHY lately. Until it can be fixed, I’m sticking with the WAZE app.
  • Worse over time Jun 8, 2019

    By sarwalmac
    Let’s get one thing straight: I love google. I use Google Chrome over safari, Google Calendar over the one that comes with iPhone, and for a long time, I used Google Maps over Apple Maps. Google Maps a year ago was amazing. It always knew right where I was, the voice notifications were brief and prompt, and the app overall was just easy to use. Fast forward to today. Maps only communicates in NSEW directions “Head East” (Who knows that?), the voice notification system is mediocre at best, and to say that Google Maps is glitchy is an understatement. I just went to a new city and drove my car around, and more often than not I was slinging my car across four lanes of traffic trying to make an exit that Google didn’t let me know I needed to take, or saying that I was on the wrong side of the road, going the wrong way or off the road entirely into the bushes (all the while I had at least 3 bars of LTE on Verizon. Coverage and carrier were not the issue). That was the final straw. This app that used to be more helpful was now potentially putting my life (and the life of my grandmother and friend) at risk. I still refuse to use Apple Maps, and have joined Waze. If the glitches can be fixed I may use again, but overall I am very disappointed!
  • Jun 8, 2022

    By Alex Carr
    Since I have been using Google maps, which is over 10 years now. I have found it very useful. However, since around 2018. I noticed that there was an issue with the level of control over routing choices. It was not regularly occurring. So, I just forgot about it. In 2020 the issue was back. In 2021 it got worse. I reset my settings every time I traveled. On every driving trip I went on.I had major issues and lost many hours, my patience, and my confidence in the app. It was a 5⭐ app before 2020.
  • Orientation determined is often inaccurate. Jan 30, 2021

    By LoyalPinnerButFrustrated
    I really want to feel secure to continue using this app as I am more familiar with it than any other navigation app, but it needs help - especially recently. The last few months it has been increasingly inaccurate when determining & showing my orientation and specific location on the map, especially in the beginning of the navigation, and therefore I often either (1) miss an exit (though sometimes that's due to a "lag" before the instruction is made - which is another problem), (2) I'll turn the wrong way when I follow the "turn right" or "turn left" directions spoken, or (3) I'm lead along the correct road but in the opposite direction of what's needed, thus resulting in a u-turn or other kind of detour. Sometimes u-turns are accessible and no big deal, but in some areas they are not accessible for long stretches, therefore creating a substantial detour in my trip. Idk if this is just a connectivity glitch or what, but these instances are happening for me more frequently and consistently in recent months than I have ever experienced before, so I don't think my specific location of reception is the issue. Please, please correct these issues.
  • Jun 19, 2022

    By Kristina Vang
    Google maps is starting to suck. With all the new features, it seems like it slows it down. Often times, when I minimize maps to a smaller screen, it lags and freezes. Then when I try to retrieve the map back to the big screen, it just freezes. Sometimes it takes me to a completely location and my dot isn't even on there. When I try to find myself again or change my view, it just walks out and I have to restart. How frustrating.
  • Jun 23, 2022

    By Tim N.
    Honestly, maps is pretty clutch if you're driving, but if you're on a bike, or using public transportation this app is ultimately useless! They almost always include some form of ride share, and almost always give you whatever route is simplest for it own algorithm. Why would i pay 7.20 for ride-sharing, to get to a bus stop that's 2 miles away, to catch two connecting buses, and takes 35 mins if the ride directly to my destination is only 4 miles away, cost $0.60 more? Times are never correct.
  • So frustrating Apr 3, 2018

    By Ava stanley
    This is a great map, it will show you where everything is, but’s it’s impossible to use on trips or custom maps. If you’re looking for directions without a custom map and for only one destination, this map is for you. If you create your own maps, need to look up multiple destinations, or are on a trip, it’s near impossible. First of all, I had my mom send me the link to our custom map. It send to my gmail, no problem. Then I’d click on the map, and it either wouldn’t load, or take me to Safari. The Safari view would show the map, but decline to let you get directions unless you signed in. Okay. I signed in. Well, it took my back to my home address, and sent me on a infinite loop, going from clicking the link in my email, getting sent to safari, logging in, and losing the map. I had to redownload the app four times before it worked. Second of all, the map legend isn’t interactive. I’m going to new york, and spent six hours working on a custom map, with a pin for every single place I wanted to go. i downloaded the app, only to find that in the map legend, you can’t click on individual icons, forcing you to leave the map legend, and click on every single icon until it pops up. Very dissapointed.
  • Updates are not necessarily improvements Mar 6, 2020

    By Peej47
    Before your last couple of updates, I would have rated this app at 5 stars, but the last update has sent me looking for a new map app. Google maps used to be my go-to navigation app, but no longer. Markings for roads/highways are so pale now that they’re almost unseeable. Road names don’t appear until you’ve zoomed in so far that you can’t see their relation to other roads in the area. Before the last update, you could look at the U.S. or state map and at least see Interstate highway markings...no more. Once you move on to ‘directions’, the roads on your route are highlighted but you can’t see names of surrounding roads unless you zoom in to a point that makes looking irrelevant. I could go on and on. Your updates have weakened the usefulness of your app. Using Google maps is no longer helpful...it’s frustrating. Wish we could ‘opt out’ of updates or at least choose the version that works best for us. I miss the ease of use and effective markings of previous versions...hope another app has incorporated features you have discarded. I appreciate the years that you helped me in my travels, but I’ll be looking for help elsewhere now. Thanks for the memories....
  • Recent update Oct 29, 2020

    By okwellisethisnamethen
    I am an avid user of this app as I drive a company vehicle daily for the past 10 years, this past week I’ve noticed some issues. When getting close to my destination I usually scroll forward to determine which way to go to park on the right side of the street, but as of this past week this function has not worked. Instead it will turn around to the opposite direction, that being said I now have to use two fingers to guide the map to make that happen oppose to one finger. Second thing I’ve noticed is that once entering a destination and seeing the over view I sometimes zoom in at the destination for specifics, instead of it zooming with a double tap and drag it zooms to a random location along the route. I’m guessing these are new bugs that come with a new upgrade, hopefully these changes weren’t intentional because I find using gmaps to be way better than Apple Maps but if this remains Apple Maps has the same feature that I’m used having on gmaps and I’ll have to stick to what’s convenient for its intended purpose. Please fix this ap maps stinks I think, I should check that last update they put out a while ago.....
  • Doesn’t Google want to know where I am? Apr 1, 2022

    By wxntrafficfan
    I’ve loved Google Maps for its ease of use, how the app is laid out, and how easy it is to find what I need and navigate to where I’m going. I also love how it allows me to save lists… making it easier to keep track of E85 locations and other factors such as which stations have more than one E85 pump, and which are open 24 hours. I also love Google for how it allows me to keep track of where I’ve been. It helps me estimate mileage for my work with a delivery service, and shows me how much I’ve traveled on my road trips. However, the most recent update completely changes how I save my location. It is almost impossible to add a location to my timeline. I have to go through several more steps to search for a location, and often times after I find the location and hit done, the app clears it out and I have to go through the process again. Just now I tried FOUR times to add my visit to a credit union. Doesn’t Google want to know where I am at all times? This is why I don’t update apps automatically, and why I do it one device at a time. Suffice it to say, I WON’T be updating Google Maps on my iPad.
  • The Fall: Google Maps’ Descent into Chaos Jul 23, 2019

    By AnEmily7
    Google maps has always been quite reliable in the past, but over the last few weeks it has been terrible about sending us the best route to avoid traffic. I’m currently stuck in a traffic jam caused by 4 accidents. There was an easy route to avoid this jam completely, but the Google Maps App didn’t tell us there was a jam until we were already stuck in it, high on a bridge to switch freeways. This jam has clearly been building up for a considerable period before we got the the place where we could have avoided it, but the app gave us no advance warning. Then, when we were irrevocably stuck, it suddenly had information about all the accidents and the extent of the traffic blockage. This seems a pretty unacceptable lapse in providing critical information about routes and traffic flow. Additionally, while it often chooses a logical route, there are times that it sends us in literal circles, ever farther from what is clearly the most practical path to our destination. This too is a recent failing. I don’t know the cause of Google Maps’ recent lapse in quality, but I hope it is rectified soon so that I don’t have to find a new map service.
  • Meh Apr 20, 2022

    By Shen_Xian
    Google Maps used to be my favorite mapping application. Recent updates, however, have made the app quite inaccurate. I wish I could post a photo here to show you how absurd the recommended route is for my trip to work. The app has me leaving my house at 3:04pm and then walking 12 mins to the nearest bus stop. The bus that the app wants to me to catch is scheduled to arrive at 3:46pm. Why would I need to leave my house at 3:04pm and walk 12 minutes just to catch a bus at 3:46pm? There is a bus at the same stop that will arrive at 3:16pm. So, why is the app not providing that detail? I only know there is a 3:16pm bus because I am familiar with the area. If I were out of town, this would be a major discrepancy. To make matters worse, the bus, according to the route Google is giving me, has me arriving at the transit center at 4:10pm, where it then has me schedule to catch the connecting bus at 3:56pm. How can I catch a connecting bus at 3:56pm if my bus will arrive at 4:10pm? This is an everyday occurrence. I have to make all kinds of convoluted searches just to get an accurate bus route. The app used to give me accurate bus routes and connections. Now, it’s all messed up.
  • Great...when it works Apr 28, 2018

    By Lightly Salted
    Google has a amazing knack for to combining sheer brilliance with mind-numbing incompetence, and this app has plenty of both. I use it from time to time because it does one thing extremely well, routing. Especially in traffic I find the routing to be the best and most reliable there is. Estimates of traffic times are very good, and alternate route selection tends to be quite solid and useful. No for the bad part. For whatever reason, Google (bless their hearts) cannot seem to write a functioning app. Through numerous iterations Google Maps has been plagued with very serious, frequent bugs of the types that will leave you stranded. The current version of the app freezes, loses track of your current location, refuses to connect to the internet for absolutely no reason, and is just downright flakey. Previous versions have had even more serious problems. (Some will recall the version that refused to navigate from the current location, rendering the app useless for navigation.) So try Google Maps for routing, but don’t rely on it for your sole source of navigation because it will leave you stranded. At least until Google learns how to write more reliable apps.
  • Not the same map app it used to be and update full of bugs Nov 11, 2017

    By SL...
    The most recent update, 4.39, has more bugs than before; the map and spoken directions are often different, the map shows the vehicle sideways or going the opposite direction you are doing and the directions indicate you should be going, and it keeps telling new directions even when you are just continuing on the same route and following its directions. Two years ago, Google Maps was the mapping app to use, it gave accurate maps (showing and predicting traffic with amazing accuracy) and gave the best, quickest routes. Now, it does not show traffic on the map along the directed route and it often does not add the additional time for expected traffic until you have been sitting in traffic for five or ten minutes. Additionally, it often has trouble identifying where you are and what direction you are going. It has reached the point where the once superior app is not significantly better than other competing map apps. One positive improvement in the last few years is being able to search along your route for things like food and gas (including most gas prices).
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    I can not find Palestine May 24, 2021

    By Fafee ..
    I can not find Palestine ??
  • Jun 14, 2022

    By Cesar Rios
    I liked that the voice guidance used to give directions ahead of time so I wouldn't miss where I was going. Now it's just as bad if not worse than Apple Maps, it used to superior by a long shot. The app used to say "In X feet turn Y" but not anymore. I do like some of the newer features but would like if the voice guidance was as good as in the past. The voice guidance now says turn to ahead of time and sometimes there are 3+ entrances or exits right next to each other. Please make it better.
  • No longer user friendly Nov 16, 2020

    By getdemgators
    App used to be okay. There was a time when this app would give you turn by turn navigation, after you made a turn it would indicate the next regardless of distance, so you could anticipate the next set of directions and change lanes accordingly. A few updates ago they removed this feature for who knows why. Initially it wasn't a big deal because you could simply zoom out quickly to see the next turn yourself. Now they have made it so sensitive if you touch the screen or attempt to move the map to see where to go next it starts spinning wildly and fighting whatever you try and do to see the location you are going towards. For example you are driving straight and are going to make a left turn in 1 mile and the address is only 1.2 miles away. So you think “okay I can zoom out a bit to see if the business is on the left or right side of the road after the turn” WRONG if you try to slide the map further to see where to go it will start orienting itself in opposition of what you are trying to do. Zoom in, zoom out, and flip your always North facing settings for no apparent reason. Stop messing with the apps fundamental settings you are going to be responsible for accidents, erratic lane changes, missed exits off the freeway, etc. It is ridiculous and absolutely irresponsible to make such drastic changes in an apps basic functions that people need to use daily.
  • worst navigation at the worst time Jan 17, 2022

    By strooberries
    My friends & I were coming back from SF & our gas was almost out so we had to pull over & the city we got stuck in was Commerce, being from around the Newport area, we were shocked. We were pumping our gas at the mobil station on E 8th street & the men there have zero boundaries. We were already uncomfortable by how dirty the environment was & the amount of homeless people, the smell was rancid as well. This big guy walked up to our car making weird noises, looked at all of us, & just stood right next to my friend & just stared at her to the point where she couldn’t even finish putting a full tank & left. Now that you could imagine how uncomfortable we were, we opened the google maps app to get us back on the freeway, big mistake. It didn’t know where it was going, for every .5 miles we drove, it would constantly say “recalculating” & it took us to a back ally way with graffiti & what looked to be abandoned homes because they were fenced up with wood pinned on their doors & windows. That was only 8 minutes after driving & only pumping gas for 2 minutes & it was still saying “recalculating”. we closed that app & took out maps from apple & was given a much shorter path & we were on the freeway in a minute. Never using google maps again, also mentioning that the app is incredibly slow, hard to use, & gives the slowest directions compared to the maps app on iphone.
  • Terrible Feb 11, 2022

    By :-/!?
    Drove home from New York to Indianapolis and this app increased our trip by 2 hours. Leaving the Bronx should’ve taken 10 minutes because there is an on ramp to I-95 right by the house we were in. We knew how to get to the highway without using the map but we didn’t even bat an eye that we were using the app from the get go because one would think it would just take you on the quickest route. Nah. This app took us 40 minutes through the Bronx and made us sit through morning traffic. Once we crossed the George Washington Bridge, it asked it we wanted to take I-70 instead of I-80 because it’s 3 minutes faster. I clicked no be cause 70 is littered with tolls on the PA Turnpike and 2 minutes later it asks the same question. I said no again. Then I realized an hour later we are still in New Jersey when we should’ve been out of it by now. I thought it was strange we were still on 95. Sure enough I checked the map and saw that we were on I-95 south and headed for 70 after saying no TWICE. The voice never even told us to exit on to I-80 which happens almost immediately after getting off the GW bridge. This app is 5 stars in sending you to the most inconvenient routes and not communicating properly. I would give it no stars if possible. Spent over $100 in tolls when they should’ve been avoided because I should’ve been on I-80. Tired of having my money and time wasted because of this app.
  • Jun 21, 2022

    By Adelina Lee
    More bugs each update. Now totally unusable while driving. Since last major update, whenever I use voice or my vehicle to set a destination, Google will recognize it and say OK let's go, but will not do anything. It just plain won't work at all. This makes me have to fumble with the phone and unplug USB connection to use my phone without connecting to my vehicle. All while driving. I've tried everything and can't figure out what the issue is.
  • Google Maps is a joke when it comes to verifying edits Aug 24, 2021

    By carefullion4421
    Recently I added a new Braum’s ice cream store. Every location (at least in my city) of Braum’s is known as “Braum’s Ice Cream & Dairy Store”, but I accidentally typed the word “and” instead of the ampersand (&). However, after I submitted that minor minor change from “and” to “&” it said that my change wasn’t applied. Excuse me. But that’s not the only one. There is literally a CVS (drug store) that Google apparently shows literally right on a major intersection. It shows no address, it just says (Street name) & (Street name). There are zero photos, zero reviews, no website, no hours, no anything. Anyone working at Google Maps can clearly tell that this place is obviously fake, especially given the fact that there’s literally another real CVS a mile west. Long story short, I marked this place as non-existent, Google gave me the bonker. I always wonder how Google accepted the person who even added this place. My last complaint I’m going to share is that Google takes FOREVER, if not NEVER, to verify road related edits, such as added road, road shape, etc. I’ve submitted several edits regarding road changes, with the first one being submitted on Aug 5, and as of Aug 24, it says they all are STILL PENDING! It cannot take three weeks just to make a little fix on a road. Google Map’s poor service is making me want to go back to Apple Maps.
  • Jun 23, 2022

    By Austin Rice
    I'm a daycab trucker, constantly navigating new routes every day. I carefully select roads and route options before leaving every stop so I don't end up in a tight spot or stuck in a neighborhood. Maps' auto reroute "feature" has become too aggressive, and caused many bad situations. I can't hear the timed opt-out alert over my engine, and legally cannot touch my phone while driving anyway. This has been a huge problem and should be able to be switched off by user in the settings. Please fix.
  • Jun 9, 2022

    By Bee Bee Jones
    The voice navigation is poor at best. It either speaks at too soft of a level or it does not speak at all. Yes I have it unmuted and yes I have it on loud. I have nothing wrong with my hearing. I would think a hands-free navigation app would not require you to read the directions while you are driving. This is unsafe. This fatal flaw could eventually lead to the deaths of drivers. This is something that you people are going to want to fix fast.
  • Used to be the best, recent updates are ugh May 9, 2021

    By Frustrated Chromecast user
    I used to LOVE this app, it was super user friendly and was better than Apple Maps or anything else. Now it screams at me while I’m driving to take alternate routes and I have to say “no” while driving or it changes my route on its own. I can’t be looking at a screen and hitting buttons on the highway every couple minutes, that is incredibly dangerous, and I couldn’t change settings mid-drive, nor am I confident I know how to actually change this setting where I won’t accidentally remove some other feature by mistake I don’t want to lose. Some people don’t want to switch highways halfway through the drive because there was an accident 50 miles ahead and there may be a delay down the road, this literally happened last week and I had to decline alternate directions a dozen times, by the time I got to the accident point traffic had cleared and I’d have lost time taking the suggestion. Also I miss how I used to be able to select transportation modes from a ribbon at the top of the screen, instead of from a menu at the bottom which takes up half the screen. If I’m planning a route I would prefer that the map be unimpeded as much as possible, because now the app thinks I may want to walk hundreds of miles and it’s prominently displayed at the bottom.

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