Facebook_pixel
Lyft Driver

Lyft Driver

Lyft, Inc.

Earn Extra Cash When You Want. Sign Up In Minutes. No Car Needed.

4.2 Ratings 171K+ Reviews 1M+ Downloads
Featured onBest Apps to Find a Job & Get Paid the Same Day
Earn Extra Cash When You Want. Sign Up In Minutes. No Car Needed.
see more about Lyft Driver

Ratings & Reviews

4.2
171.0K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • I like it Jan 24, 2019

    By hectorkuenk76
    I like the idea of separate apps for riders and passagers but as that happened i was looking for more features as one app would load up a lot of a heavy download two app would be more easier to do so but it did not fulfill my expectations as the only thing i love lyft and thats why my 5 star rating is that you can get some schedule pickup in advance as that makes me feel like a responsibility for me To go out and work and this is good because there should be a lot of people that takes this “your own boss” too seriously but they are what they think a boss would do nothing of work well this might help people to motovate themselves to go out and work i know it does to me no because of the boss thing but more of the prime time that is i dont see any busy pink map i just said that there is no one and i dont go out but having one schedule that makes you go out encourage people to think positive and work well they out of house already why not
    more
  • One feature I’d like to see.. Aug 7, 2019

    By KaylieeeBird
    It would be really cool if the rider who’s queued up isn’t able to call the driver until they’ve dropped the first passenger off. I’ve had too many people try to call me before I have dropped off the first ride, and when they call there is no way to really answer. My phone goes through my car. I won’t answer the call with other passengers in the vehicle because of privacy reasons, and I can’t answer the phone with my hands because that’s illegal. If you could just pause the call feature until the driver is on the way to pick up the rider, it would save some frustration for both riders and drivers. Thanks. Edit: There are two glitches that has come about in the last week. One is the sound. When I get a notification that I have a ride, the lyft app lowers my music and it won’t return to normal volume until I complete the ride and then force close the app. The second one is that I’ve been getting “cancelled” rides as I arrive to pick up my passenger. It makes the sound and shows the notification of a cancellation. The app drops the ride but then it comes back and allows me to pick up the passenger. After picking up, the sound/notification of a cancelled ride comes up again. Very weird and nerve racking. Please fix. And yes, I updated my iOS yesterday and the app and I’m still having this trouble today. Thank you.
    more
  • Jul 24, 2020

    By Domnul Lui Danielle
    The passenger profile picture is too small (almost invisible) and their passenger rating cannot be viewed. Passengers are still able to not have a picture or to upload on the app a picture with their dog... I find that as a highly safety risk for the drivers. We need to see who we pick up and to assess in real time if the situation requires us to accept or deny a ride. A good thing is if you guys can show to both the passenger and the driver how many times the passenger been riding with us befor
    more
  • It could be better Jun 29, 2019

    By durtb
    Hello I’m a Lyft driver and I have a lot of problems with the app, to many hacking situations in this last year , the email the support it doesn’t work or it doesn’t recive the emails when raiting something is happening in my app, I thing is depens of areas where we are working, because I have friends every where in the country in diferents estates, and their app is working great not with this kind of situation I have now. I thing there’s a big manipulation in some areas of the Florida states, like monopolies like the limó companies also I know some people in Miami area they make more then 300 dollars a day with a simple car like my. That’s the reason I couldn’t contact with the real people in the office of Lyft in South Florida. I talking with peoples they have less rides of the calcification “I have almost 6500rides I’m 5 stars driver” but they make more money of me and their app work with not problems. In the South Florida offices is always the same they telling you o yes we have a lot of problems with the app and blabkablabla , I was in the office putting the complaining and my app for 3 days continue work great after 3 days the app come back to the same situation, no rides for prolonged time more then 2 hours, you have to tour off the app and the phone and restarted again like more then 10 times a day, is really sick, sad and ensani.
    more
  • Jul 27, 2020

    By John Wolfe
    Latest update 7/27/20 I have over 10,000 rides 5 stars rating Now I am receiving notifications for a health safety violation. The other day I got an email saying that the notification was a mistake, embarrassing, and removed from my account. Well I got another health safety notification today and it said I may be suspended because now I have two. Problems with the app .not cool
    more
  • All kinds of problems Jun 15, 2019

    By BradMacd
    Just came back to using Lyft to drive. Generally speaking, I like the Lyft GPS system much better than Uber, but I just started driving again last night after a long break of about a year and there seems to be a lot of things broken. Several times, for instance, I had someone in my car but could not start the trip because I was not parked in the exact location they had set their pickup - like within feet. There was one ride where I was parked at the end of the driveway instead of pulling in. After 2 minutes of stammering my way through “this never happens” I figured I’d try to pull in the driveway. I backed up and didn’t even have my back wheels over the driveway entrance yet and it pinged saying I could let them know I arrived. This was embarrassing and I was super lucky they were so understanding (and happy drunks). And it cost me valuable time during peak Saturday night ride hours. For less than 10 feet. Another time, the same thing happened but it gave me the option to “arrive early” but said I would lose out on any wait time and would not be compensated if the rider cancelled. Of course, this ended up being the ride that I waited and waited and called the rider several times and he never showed up. So then I had to be the one who cancelled the ride (hope this doesn’t reflect poorly on my record so quickly after returning from a long absence). Lots of problems to fix here.
    more
  • Terrible company Mar 29, 2020

    By mike mjf
    I worked for them for 3 years and since I was permanently deactivated almost 2 years ago I still to this day go on regularly to write reviews as to remind and warn people to not sign up for this company. Years of work I put in while I maintained a rating around 4.9 to 4.8 and lyft has very little room for a bad rating considering 4.6 is risk of deactivation. Anyway my point is I was a good driver. I did thousands of rides for them and in the end was one day surprised by a message stating I was permanently deactivated due to ALLEGED violations of lyfts community terms of service. After emailing and calling for over a month to find out what I supposedly was accused of that was apparently so horrible and trying to get re activated I saw every email had been completely ignored out of the 30 I sent. I did however finally get thru to a supervisor on the phone who was as mean as they come and said I was accused of texting and driving which by the way I didn’t but anyway texting at driving and they now felt I was unfit to be a driver despite this being my only job. The rude woman then took a much more stern tone saying I’m a liability and that I will never drive for lyft again and told me to stop calling because it won’t happen. There was no proof given by the person who accused me nor was I given any chance to defend myself it’s simply just their word against yours and whether you’re lucky enough to have lyft believe you. I remain deactivated to this day.
    more
  • Jul 15, 2020

    By Joe
    When the app glitches out Lyft doesn't try to fix it for the driver resulting in lost pay. I've lost out on a lot of money recently because the app glitches or doesn't track the miles properly. The driver support is worthless and they blame the driver for the app's problems. Completely unethical company. They train their support staff to frustrate and blame the drivers for their software engineers' incompetence.
    more
  • Jul 15, 2020

    By M A
    I have been driving for years in the New York. And I rarely write a review . Lately when you press navigate to start a trip, the lyft app exits to open Google maps then the lyft app is suppose to run in the background & tracks your location to clock your route/time to see if you go through tolls so that your reimbursed for your work. But latey for some reason when lfyt runs in the background it losses connection then unable to track you and are getting underpaid unless you review yourself by 15%
    more
  • Lyft is the worst ride share app with un-professional employees.. I won’t recommend it to anyone Feb 19, 2020

    By only God i trust
    I would be the last person to leave a bad review for this rideshare or Lyft company, it has been a year few months now since they banned me from driving with them which I found so wrong.. just because a customer complained about a lie that had no further investigation I’m not hurt or mad writing this,it is just the fact.. you guys seem to care more about the customers than the actual driver and we are the reason you guys company expanding. I missed nothing but the good customers I have had that still reach out to me asking when will I drive again and my answer is like never .. it’s so unfair for Lyft to just ban someone from their company for the fact that a customer gave out a compliment and they didn’t even do a deep further evidence cause they care less .. you guys did closed the door for success on me but God’s plan is always working.. I wasted half of my vehicles mileage on driving for them and gain nothing, even some of the airport trips payments were less than the the time and miles driven.. For those of y’all out there trying to drive for them make sure you do not get any customers complaints for your own good if you rely your life on Lyft cause they’ll end you like a movie.. please don’t ever rely your life on Lyft if you looking to leave your job for this ..
    more

No reviews available

  • I like it Jan 24, 2019

    By hectorkuenk76
    I like the idea of separate apps for riders and passagers but as that happened i was looking for more features as one app would load up a lot of a heavy download two app would be more easier to do so but it did not fulfill my expectations as the only thing i love lyft and thats why my 5 star rating is that you can get some schedule pickup in advance as that makes me feel like a responsibility for me To go out and work and this is good because there should be a lot of people that takes this “your own boss” too seriously but they are what they think a boss would do nothing of work well this might help people to motovate themselves to go out and work i know it does to me no because of the boss thing but more of the prime time that is i dont see any busy pink map i just said that there is no one and i dont go out but having one schedule that makes you go out encourage people to think positive and work well they out of house already why not
    more
  • Jul 21, 2020

    By Xk
    Update 07/20/2020: Changing device setting to allowing 'Storage' app permission appears to have fixed broken 'dark mode' feature. Dark Mode Always On now works. Overall good app. Good support/fast response from Lyft when you need them. Dark mode still broken. Very annoying. 06/12/20: Dark Mode Always On is STILL broken.
    more
  • Jul 19, 2020

    By Lincoln Cousins
    I find this app to be very accurate at this point, navigation is now very accurate: no sweat on the job. "Good job" thanks.
    more
  • One feature I’d like to see.. Aug 7, 2019

    By KaylieeeBird
    It would be really cool if the rider who’s queued up isn’t able to call the driver until they’ve dropped the first passenger off. I’ve had too many people try to call me before I have dropped off the first ride, and when they call there is no way to really answer. My phone goes through my car. I won’t answer the call with other passengers in the vehicle because of privacy reasons, and I can’t answer the phone with my hands because that’s illegal. If you could just pause the call feature until the driver is on the way to pick up the rider, it would save some frustration for both riders and drivers. Thanks. Edit: There are two glitches that has come about in the last week. One is the sound. When I get a notification that I have a ride, the lyft app lowers my music and it won’t return to normal volume until I complete the ride and then force close the app. The second one is that I’ve been getting “cancelled” rides as I arrive to pick up my passenger. It makes the sound and shows the notification of a cancellation. The app drops the ride but then it comes back and allows me to pick up the passenger. After picking up, the sound/notification of a cancelled ride comes up again. Very weird and nerve racking. Please fix. And yes, I updated my iOS yesterday and the app and I’m still having this trouble today. Thank you.
    more
  • It could be better Jun 29, 2019

    By durtb
    Hello I’m a Lyft driver and I have a lot of problems with the app, to many hacking situations in this last year , the email the support it doesn’t work or it doesn’t recive the emails when raiting something is happening in my app, I thing is depens of areas where we are working, because I have friends every where in the country in diferents estates, and their app is working great not with this kind of situation I have now. I thing there’s a big manipulation in some areas of the Florida states, like monopolies like the limó companies also I know some people in Miami area they make more then 300 dollars a day with a simple car like my. That’s the reason I couldn’t contact with the real people in the office of Lyft in South Florida. I talking with peoples they have less rides of the calcification “I have almost 6500rides I’m 5 stars driver” but they make more money of me and their app work with not problems. In the South Florida offices is always the same they telling you o yes we have a lot of problems with the app and blabkablabla , I was in the office putting the complaining and my app for 3 days continue work great after 3 days the app come back to the same situation, no rides for prolonged time more then 2 hours, you have to tour off the app and the phone and restarted again like more then 10 times a day, is really sick, sad and ensani.
    more
  • Jul 27, 2020

    By John Wolfe
    Latest update 7/27/20 I have over 10,000 rides 5 stars rating Now I am receiving notifications for a health safety violation. The other day I got an email saying that the notification was a mistake, embarrassing, and removed from my account. Well I got another health safety notification today and it said I may be suspended because now I have two. Problems with the app .not cool
    more
  • Map needs serious improvement Jul 7, 2019

    By Missourirose
    Everything works great in the app except directions, we need a turn by turn listed and A lot of times when picking up a passenger does not have the exact location forcing me to call passenger. Also it would be nice to be able to send quick messages such as pre-populated messages we can click and quickly send rather than only having the option to call. I am grateful that there’s only a $.50 fee to transfer the money instantly it’s nice to know that Lyft isn’t being greedy with the transfer fee. And lastly I feel like 15 seconds isn’t enough to except a ride I was getting gas and didn’t want to miss an alert I missed a passenger due to the time it took me to open my phone to accept which in turn dropped my acceptance rate down 10% that’s really not fair. Otherwise I just started driving for Lyft and I absolutely love it. One last suggestion, Uber has an option to pre pick certain contacts in your phone when you want them to follow you The developers should look into creating something to same. What a great option to feel even more safe, which I have yet to feel unsafe!! Thank you Lyft for providing and outstanding second source of income our family ❤️
    more
  • Bugs Nov 24, 2019

    By likdaisymaisywaisy
    I’ve been driving for lyft for about 2 years and when I first started things were good. Recently it seems like my app has bugs in it. Whenever I get a request it lowers the volume of my music. The only way to fix it is to force close the app after accepting the ride or force closing my music app and open it back up to restore the sound to its original volume. Also the map used to zoom in the closer I got to the passangers location making it easier to find them now it doesn’t so I have to manually do it. I don’t mind except I’m driving and it’s a pain to have to tap the screen several times for it to zoom in fully. There is also the problem with navigation at times. I’ve noticed that whatever app you are using for gps navigates the the pin and that’s not always where the address is. Sometimes the pin will drop on the opposite side of the street or in an alley behind the location. And unfortunately seeing the house/business number isn’t always possible especially at night and I’m where the pin but not where the actual location is so I’ll say I've arrived but I actually haven’t. I wish the apps took the address given in the lyft app and not the location of the pin.
    more
  • Jul 24, 2020

    By Domnul Lui Danielle
    The passenger profile picture is too small (almost invisible) and their passenger rating cannot be viewed. Passengers are still able to not have a picture or to upload on the app a picture with their dog... I find that as a highly safety risk for the drivers. We need to see who we pick up and to assess in real time if the situation requires us to accept or deny a ride. A good thing is if you guys can show to both the passenger and the driver how many times the passenger been riding with us befor
    more
  • Jul 31, 2020

    By Richard Pack Jr
    I don't understand why lyft would run a background check on a Friday afternoon. This is impeding my ability to earn income. It's bad enough that I have to uninstall and reinstall the app every other day. I also get rides that are 20 minutes from my current location but the rider is only going 2 miles from where they are picked up. Very frustrating. I'm 5 star rated. Is this really how lyft treats It's drivers?
    more
  • Lyft’s Car Driving Program Sep 5, 2019

    By Deziyer
    I love driving for Lyft. I’ve met a lot of people while driving for them but the only issue I’m having is how much they take out from their drivers . They want you to pay $250 a week ( $1,000 a Month) more than any car payment and insurance u can have out their for a car that also does not belong to you. On top of that, they take such a large percentage per ride you get. They don’t factor in your time or gas expenses. They want their $250 regardless of what your going through or doing. If you want to take a vacay , you have to bring they car back , even if that’s your only mode for transportation. A 30 min ride will get you about 7-8 bucks all rides up to about 10-15 mins will get you almost $4 and sometimes riders are not tipping. They barely have challenges that will help you earn more money. It’s crazy the charges they take . You would think they would want the drivers to profit so we can be our best for their clientele but they don’t care. I appreciate being able to be flexible and make money but as a single mother , driving the car drains me . I can only work a few hrs a day because of my child so I hate to be on the road for 7 hrs to barely make $80- $90 . I would say if driving for lyft that you come in with your own car.
    more
  • Jul 24, 2020

    By Clayton Lee
    I have nothing but love for LYFT itself - it quite literally saved my life. Just leaving this review in hopes of some attention being paid to how the last two updates by Google to the Google Maps app have COMPLETELY screwed up navigation in Lyft. Can't find a GPS signal, bounces all over the city, can't get to the ride. I have to uninstall all udpates to Google Maps every time I wanna drive. Please tell me y'all are aware of this and working with Google to fix.
    more
  • The new cancellation policy Jun 22, 2020

    By HellokittyKaren
    Now that we are in phase 2 and we now have LONG PICKUPS, this policy starts up! Now things are very different! Now we are going to lose money! Before we didn’t have all the long pickups! That’s when this policy would help! I hope I am wrong because I can’t afford to lose money! Why couldn’t this start when we go back to normal life! I never had long pick ups before the COVID 19! Now I have driven far just to pickup! Especially when the stimulus checks came out! I had a pickup 36 min away! And it was highway miles to pick up ! I love Lyft but I feel like this is going to hurt the driver! I truly hope I am wrong! And I would also like to say that when I have a ride in queue can you have an option where they can’t text or call until I am done with the ride I am on! I had someone who was texting and I can’t text back! I am not going to be rude with my current passenger and we can’t text and drive! That is a big safety issue for all of us! I hope I didn’t come looking on here like a nag lol! I just thought it was a horrible time to change the policy when our pickups changed drastically since the shutdown! I hate to cancel or not accept a ride because the distance was far and a very short ride after pickup! And many are like that! Thank you
    more
  • All kinds of problems Jun 15, 2019

    By BradMacd
    Just came back to using Lyft to drive. Generally speaking, I like the Lyft GPS system much better than Uber, but I just started driving again last night after a long break of about a year and there seems to be a lot of things broken. Several times, for instance, I had someone in my car but could not start the trip because I was not parked in the exact location they had set their pickup - like within feet. There was one ride where I was parked at the end of the driveway instead of pulling in. After 2 minutes of stammering my way through “this never happens” I figured I’d try to pull in the driveway. I backed up and didn’t even have my back wheels over the driveway entrance yet and it pinged saying I could let them know I arrived. This was embarrassing and I was super lucky they were so understanding (and happy drunks). And it cost me valuable time during peak Saturday night ride hours. For less than 10 feet. Another time, the same thing happened but it gave me the option to “arrive early” but said I would lose out on any wait time and would not be compensated if the rider cancelled. Of course, this ended up being the ride that I waited and waited and called the rider several times and he never showed up. So then I had to be the one who cancelled the ride (hope this doesn’t reflect poorly on my record so quickly after returning from a long absence). Lots of problems to fix here.
    more
  • Jul 29, 2020

    By Mauricio
    Before the pandemic the app was working with no problem last weekend the 25 and 26 of july i start experience problems with no notificacion at all, i check all notificacion was on, volume was high but nothing work, looks like the last update mess up the app, please can you fix that thanks
    more
  • Jul 30, 2020

    By cc gg
    Don't know what's happening but sometime the Lyft app just turns white or black.onces I accepted a ride and when I was driving the screen just turn white and passanger knew it wasn't working becuase I told him to give me directions how to get to his destination. When arriving to his house he canceled the ride. I didn't get paid for the ride in until now I haven't received anything.
    more
  • Jul 22, 2020

    By Barbara Collins
    Too many requirements; issues with app not working correctly too long to get feedback. I gave up on application process.
    more
  • Terrible company Mar 29, 2020

    By mike mjf
    I worked for them for 3 years and since I was permanently deactivated almost 2 years ago I still to this day go on regularly to write reviews as to remind and warn people to not sign up for this company. Years of work I put in while I maintained a rating around 4.9 to 4.8 and lyft has very little room for a bad rating considering 4.6 is risk of deactivation. Anyway my point is I was a good driver. I did thousands of rides for them and in the end was one day surprised by a message stating I was permanently deactivated due to ALLEGED violations of lyfts community terms of service. After emailing and calling for over a month to find out what I supposedly was accused of that was apparently so horrible and trying to get re activated I saw every email had been completely ignored out of the 30 I sent. I did however finally get thru to a supervisor on the phone who was as mean as they come and said I was accused of texting and driving which by the way I didn’t but anyway texting at driving and they now felt I was unfit to be a driver despite this being my only job. The rude woman then took a much more stern tone saying I’m a liability and that I will never drive for lyft again and told me to stop calling because it won’t happen. There was no proof given by the person who accused me nor was I given any chance to defend myself it’s simply just their word against yours and whether you’re lucky enough to have lyft believe you. I remain deactivated to this day.
    more
  • Jul 15, 2020

    By Joe
    When the app glitches out Lyft doesn't try to fix it for the driver resulting in lost pay. I've lost out on a lot of money recently because the app glitches or doesn't track the miles properly. The driver support is worthless and they blame the driver for the app's problems. Completely unethical company. They train their support staff to frustrate and blame the drivers for their software engineers' incompetence.
    more
  • Jul 15, 2020

    By M A
    I have been driving for years in the New York. And I rarely write a review . Lately when you press navigate to start a trip, the lyft app exits to open Google maps then the lyft app is suppose to run in the background & tracks your location to clock your route/time to see if you go through tolls so that your reimbursed for your work. But latey for some reason when lfyt runs in the background it losses connection then unable to track you and are getting underpaid unless you review yourself by 15%
    more
  • Lyft is the worst ride share app with un-professional employees.. I won’t recommend it to anyone Feb 19, 2020

    By only God i trust
    I would be the last person to leave a bad review for this rideshare or Lyft company, it has been a year few months now since they banned me from driving with them which I found so wrong.. just because a customer complained about a lie that had no further investigation I’m not hurt or mad writing this,it is just the fact.. you guys seem to care more about the customers than the actual driver and we are the reason you guys company expanding. I missed nothing but the good customers I have had that still reach out to me asking when will I drive again and my answer is like never .. it’s so unfair for Lyft to just ban someone from their company for the fact that a customer gave out a compliment and they didn’t even do a deep further evidence cause they care less .. you guys did closed the door for success on me but God’s plan is always working.. I wasted half of my vehicles mileage on driving for them and gain nothing, even some of the airport trips payments were less than the the time and miles driven.. For those of y’all out there trying to drive for them make sure you do not get any customers complaints for your own good if you rely your life on Lyft cause they’ll end you like a movie.. please don’t ever rely your life on Lyft if you looking to leave your job for this ..
    more
  • Jul 22, 2020

    By Leann Hamilton
    So, after a week of signing up and waiting for my background to clear and waiting and checking the app several times a day for a month, there are no cars available to rent. Now, there's an error and I can't check anymore. I give up, Lyft isn't that great anyway.
    more

What’s Groovy

What’s Subpar

Loading...

Ask