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Luno: Buy Bitcoin, Ethereum and Cryptocurrency

Luno: Buy Bitcoin, Ethereum and Cryptocurrency

Luno

Buy & sell cryptocurrency | Blockchain wallet | Bitcoin, Ethereum & more crypto

4.2 Ratings 68K+ Reviews 5M+ Downloads
Featured on Best 10 Bitcoin Apps

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About Luno: Buy Bitcoin, Ethereum and Cryptocurrency

Buy & sell cryptocurrency | Blockchain wallet | Bitcoin, Ethereum & more crypto
see more about Luno: Buy Bitcoin, Ethereum and Cryptocurrency

Ratings & Reviews

4.2
68.2K+ Ratings
  1. 5
    65+%
  2. 4
    14+%
  3. 3
    6+%
  4. 2
    4+%
  5. 1
    12+%
Write a Review
  • Profitable Strategic Feb 26, 2021

    By Maria Renee
    I have been seeing this post everywhere and a lot of traders keep saying reach out to her and eventually I did and it turns out to be legit I followed her instructions which i invested $500 and within a week I got back $7500. I started seeing good results. Last week l made a successful withdrawal. Just stop worrying she will help you out. Thank you very much Mrs Mercy Brown... You can contact her via her WhatsApp number: 1 502 444 0079
    more
    img AppGrooves User
  • App is good and efficient Oct 1, 2019

    By nextoneapp
    The app is great and I have been using it for over a year now, but the current price of bitcoin doesn’t change effectively, I check other platforms and they update the current price of bitcoins and Luno don’t. This should be fix so has to help investor and traders know the right and current prices of bitcoin
    more
  • Feb 20, 2021

    By Redzuan Suhairi
    Good app, got verified within days. Would be great if there is an option to choose the fee when sending it. Some people like me don't mind slow transactions. Some advanced users will appreciate it. The fee seems to be around RM26 at the time of writing this review. Edit 20/1/2021: It's okay, but idk if i recommend it. Took one day to enable sending crypto option. Still no option to control fees if I'm not mistaken.
    more
  • Account blocking Jan 22, 2021

    By mooshmg
    With due respect to your organization, I don’t know why Luno will always threaten to block my Account because of limitation on my money, which I have done what I could with the document I have available to verify in other to increase my limit, Luno should know that quite number of Nigerians don’t have valid I.d card, and we that have only have the temporary one which is made from ordinary paper, hence the document got rumpled no matter how careful you are, maybe you should find another easy means to verify your customer if your intentions are not to lock my account with my money stack inside, I just want you to know I have options, it takes only my finger to delete the Luno App. Thanks !!!
    more
  • Great app but lacking a community forum Feb 28, 2020

    By GuyWitney
    Luno is a great app for the cryptocurrencies it allows one to trade. Easy to use, fairly fast (mostly) and so far has been secure. Transactions are intuitive and getting money in and out is quick. I just wish there was a community forum embedded in the app. Mainly so people could vent, or at least explain stuff. There are times when I think herd mentality overtakes the market and it drops or rises without a reasonable explanation. For example, there’s no logic why cryptocurrency values fall when stocks and stock futures values fall. Yet that’s what’s been happening. If users of cryptocurrencies had a better understanding of their utility and reason for existing I don’t think we’d see volatility paired with stocks.
    more
  • Slow Support System Jun 14, 2020

    By Iamsheffy
    I’ve been using this App since 2016 and to my surprise my account was locked due to limit exceeded and asked me to verify my identity due to the KYC policy. I’ve done that I’ve sent in all required documents and the Support system has not even for once replied me I don’t think that’s a way to treat customers you guys made me have a bad impression about Bitcoin Wallet No one to Reachout to No Customer Care Line to Call My Money is Just in there and that’s all the money I have I can’t even get to feed myself my business reputation is lost due to Not been able to pay my customers please and please if you think I can’t use LUNO then let me withdraw my Coins and leave your Platform This is so Frustrating Not Good At All I’ve been to all your social Media and No responses yet 😞😞😞😞😞😞😞😞😞😞
    more
  • Unable to verify identity Jun 27, 2020

    By Upda7e
    This app is the most frustrating app I have ever used. I received bitcoin into my wallet address and surprisingly I could not send out bitcoin,after several attempts to send or withdraw in my local currency because they keep telling me “unable to withdraw as it exceed your withdrawal limit”. So I thought to verify my account in other to increase my withdrawal limit so as to withdraw my locked funds. I uploaded my National ID card still did not get verified,I even uploaded severally my original international passport,I still got the “unable to verify your identity “ I really don’t know what they want and I have over a thousand dollars in that wallet,I can’t send out bitcoin,ethereum or even withdraw in my local currency. If you want a video call so as to verify my identity I am in. This is really frustrating,I will forever regret using this app.
    more
  • Feb 12, 2021

    By J DENNY
    Originally put 4 stars but the more i use the more issues i've come across. The fees are absolutly sky high. I use other exchanges seen as though luno only give you options to buy 5 diffrent crypto coins as i will not include the useless usdc they added. The value of coins are never accurate compared to real time which is a huge diffrence. The look and use of the app is the only thing i'd say i like. I think if fees went down and more coin options was available then app will be fine.
    more
  • Feb 23, 2021

    By aidan dette
    Horrible app. The fees to transfer coins are ridiculous. The app wanted to charge me R175 to transfer R30's worth of bitcoin. Pointless considering it is a market and why would I pay such high fees to move a little bit of money? Also know that the minimum transfer for one coin to another is 0.005 which is complete nonsense.
    more
  • What an awful trading interface Feb 9, 2018

    By agruent
    The price of ether is listed in rands, but you can’t trade in rands and see what price you are going to pay. It’s an utter black box. You can’t see an order book. You can’t toggle between candlesticks of different timeframes. You can’t see their ether price since it listed on the exchange. You can’t scroll a cursor over the price curve to see the price at different points in time. This app has been around for how long and the still don’t have the most basic features? I think somebody should come along and put them out of business. They will have a short lived monopoly in SA if they don’t sort their product out.
    more
  1. The world of cryptocurrency doesn't have to be confusing! Learn, exchange, sell and buy Bitcoin, Ethereum and more with Luno
  2. Available in 40 countries worldwide: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Greece, Iceland, Ireland & more
  3. Cryptocurrency for everyone, everywhere! Just sign up and start making money for your Ludo Wallet

Reviewed by Kaylin on December 17, 2018

  • Profitable Strategic Feb 26, 2021

    By Maria Renee
    I have been seeing this post everywhere and a lot of traders keep saying reach out to her and eventually I did and it turns out to be legit I followed her instructions which i invested $500 and within a week I got back $7500. I started seeing good results. Last week l made a successful withdrawal. Just stop worrying she will help you out. Thank you very much Mrs Mercy Brown... You can contact her via her WhatsApp number: 1 502 444 0079
    more
    img AppGrooves User
  • Account blocking Jan 22, 2021

    By mooshmg
    With due respect to your organization, I don’t know why Luno will always threaten to block my Account because of limitation on my money, which I have done what I could with the document I have available to verify in other to increase my limit, Luno should know that quite number of Nigerians don’t have valid I.d card, and we that have only have the temporary one which is made from ordinary paper, hence the document got rumpled no matter how careful you are, maybe you should find another easy means to verify your customer if your intentions are not to lock my account with my money stack inside, I just want you to know I have options, it takes only my finger to delete the Luno App. Thanks !!!
    more
  • Great app but lacking a community forum Feb 28, 2020

    By GuyWitney
    Luno is a great app for the cryptocurrencies it allows one to trade. Easy to use, fairly fast (mostly) and so far has been secure. Transactions are intuitive and getting money in and out is quick. I just wish there was a community forum embedded in the app. Mainly so people could vent, or at least explain stuff. There are times when I think herd mentality overtakes the market and it drops or rises without a reasonable explanation. For example, there’s no logic why cryptocurrency values fall when stocks and stock futures values fall. Yet that’s what’s been happening. If users of cryptocurrencies had a better understanding of their utility and reason for existing I don’t think we’d see volatility paired with stocks.
    more
  • Feb 12, 2021

    By Chrysovalantis Andriotis
    Pleasant experience. Overall payment and withdrawals are quick buy it depends on the country of origin and/or your bank. Simple interface and support of a few major coins. No complains there since very few wallets support too many coins. Security is on par with other similar apps. For sure I'll use the wallet for a "saving" account on the long term. Overall a very good wallet 👌
    more
  • Follow on from “Great first crypto app” review Mar 2, 2018

    By Parker-san
    Experience is an awesome tool to work out what’s good and what isn’t. On someone else’s advice, I used AltCoinTrader to do my first bitcoin payment transaction..... For those of you who think Luno is expensive... think again. ACT will charge you for depositing money, withdrawing it, buying or selling cryptocurrency on their exchange and a cr@pload to pay anyone in bitcoin. Take some time to understand the Luno fees and by comparison you’ll find they are not that bad. The “Taker” and “Maker” fee policy is particularly good by comparison, if you have the stomach for waiting for your trades to process.... Makers pay no fees at all. Enjoy!
    more
  • App is good and efficient Oct 1, 2019

    By nextoneapp
    The app is great and I have been using it for over a year now, but the current price of bitcoin doesn’t change effectively, I check other platforms and they update the current price of bitcoins and Luno don’t. This should be fix so has to help investor and traders know the right and current prices of bitcoin
    more
  • Feb 20, 2021

    By Redzuan Suhairi
    Good app, got verified within days. Would be great if there is an option to choose the fee when sending it. Some people like me don't mind slow transactions. Some advanced users will appreciate it. The fee seems to be around RM26 at the time of writing this review. Edit 20/1/2021: It's okay, but idk if i recommend it. Took one day to enable sending crypto option. Still no option to control fees if I'm not mistaken.
    more
  • Feb 19, 2021

    By Climaks Beats
    Great app because its really simple to use and it has google pay on it, theres also no minimum deposit or withdrawals when it comes debit cards. The drawback is it doesn't have enough crypto coins to invest in at the time of this review it only has 6, I think it should have at least a minimum of 10 of the most popular cryptos. Would be nice to see differences in increases and decreases via percentages on your investments in your wallets rather than trying to guess if your in a profit or loss.
    more
  • Feb 14, 2021

    By Duru Kingsley
    This is an excellent app. I declined giving it 5 stars because I wished only one thing was included in it: the ability to change the user interface to a dark mode for protection of the eye at night. Add more coins please
  • LUNO Jan 21, 2021

    By ALKAZ RAIN
    LUNO is a wonderful App , It’s fast and reliable , my only problem with it boil down to the charges !!! It’s too much . Please , I humbly beg you to look into the Charges placed per Transaction . Most of your customers I know directly no long make use of LUNO because of it high charges . Apart from that I think it’s the best so far .
    more
  • Feb 8, 2021

    By Aswadi85
    You fee charges way above average compare to other apps. Money deposit is faster than money withdrawal. Money withdraw can take 2-3days for process from Luno then again need to wait another 1-2 days for bank processing. Fastest it may take 3-5days to see it reflect in our bank account. Lack selection of coin and wallet. People are moving away from your apps when they start learning about crypto better. Unless you dont mind to cover only beginner level market. Good luck!
    more
  • Oladollars May 27, 2020

    By oladollars
    The app is indeed a great one no doubt! But I noticed you can only perform just a single transaction on it and subsequent transactions wouldn’t go through with the same bank unless you change the bank, it’ll keep on writing try again with another bank etc. moreso, it got to a point where my money wouldn’t be deposited instantly it’ll write wrong OTP whereas it’s the right one until I logged a complaint before it’d be reflected! Please check and correct this. A bank should be able to make as many transactions a day. Thanks
    more
  • Feb 24, 2021

    By dickson ibe
    Please I haven't been able to receive bitcoin into my wallet, I don't know what the problem is. Whenever they want to send btc to me, it keeps showing , you have reached your transaction limit, when I have upgraded it up to the final level it sucks.
    more
  • Feb 17, 2021

    By Darren Ng
    I would give 5 star if you update the live chart...it's so anoying that the price in not follow by the live price...that make us when we buy the coin it's always show the wrong price that show on the chart...pls update the chart then I will give 5 stars
    more
  • Withdrawal not showing in my bank account Jul 21, 2020

    By Terabyte7
    I have been using Luno for a while and enjoyed every bit of their services but to my surprise I transferred #10,000 from my Luno wallet to my GTBank account yesterday and didn’t receive the money yet. I called my bank this morning and no incoming or pending transaction in my account. I wrote to support as well and no reply yet. Why is this happening please, I need answer
    more
  • Slow Support System Jun 14, 2020

    By Iamsheffy
    I’ve been using this App since 2016 and to my surprise my account was locked due to limit exceeded and asked me to verify my identity due to the KYC policy. I’ve done that I’ve sent in all required documents and the Support system has not even for once replied me I don’t think that’s a way to treat customers you guys made me have a bad impression about Bitcoin Wallet No one to Reachout to No Customer Care Line to Call My Money is Just in there and that’s all the money I have I can’t even get to feed myself my business reputation is lost due to Not been able to pay my customers please and please if you think I can’t use LUNO then let me withdraw my Coins and leave your Platform This is so Frustrating Not Good At All I’ve been to all your social Media and No responses yet 😞😞😞😞😞😞😞😞😞😞
    more
  • Withdrawal limit Jul 14, 2020

    By jSK Ari
    The monthly withdrawal limit is too small, and the idea of having to update the account with information to increase the limit doesn’t make much sense to me. Why not have every new registering members put in all requirements before using the app?. Not asking them for more after they are already in and making transactions. It takes time and delays activities. Currently now I’m being delayed because I have to upgrade the account with more information before the limit can be increased. This is crypto, the limit should be very high.
    more
  • Feb 24, 2021

    By Marc Aguirre
    Very difficult to get hold of Luno support. Completed the information needed to set up my profile but it could not set it up. Contact support isn't very user friendly. Response time is up to 5 days! :(
  • Account Locked Jun 16, 2019

    By EP_042
    My account has been locked for 3days now and I don’t know why, I was asked to upload my Identity card along with a piece of paper with a date clearly written on it, I did likewise, but I’m still getting the same message each time I open my wallet. I need help in fixing this, then I’ll increase the Star
    more
  • Not very good Dec 23, 2017

    By tomsawyer42
    The iOs version cant be viewed in landscape specially the graphs. Then the graphs that are there are very inaccurate when compared with prices that were actually traded. I have to consistently keep 2 apps open to see what the trends are etc. I know my review wont make a difference but thought I’d put it out there.
    more
  • Unable to verify identity Jun 27, 2020

    By Upda7e
    This app is the most frustrating app I have ever used. I received bitcoin into my wallet address and surprisingly I could not send out bitcoin,after several attempts to send or withdraw in my local currency because they keep telling me “unable to withdraw as it exceed your withdrawal limit”. So I thought to verify my account in other to increase my withdrawal limit so as to withdraw my locked funds. I uploaded my National ID card still did not get verified,I even uploaded severally my original international passport,I still got the “unable to verify your identity “ I really don’t know what they want and I have over a thousand dollars in that wallet,I can’t send out bitcoin,ethereum or even withdraw in my local currency. If you want a video call so as to verify my identity I am in. This is really frustrating,I will forever regret using this app.
    more
  • Feb 12, 2021

    By J DENNY
    Originally put 4 stars but the more i use the more issues i've come across. The fees are absolutly sky high. I use other exchanges seen as though luno only give you options to buy 5 diffrent crypto coins as i will not include the useless usdc they added. The value of coins are never accurate compared to real time which is a huge diffrence. The look and use of the app is the only thing i'd say i like. I think if fees went down and more coin options was available then app will be fine.
    more
  • Feb 23, 2021

    By aidan dette
    Horrible app. The fees to transfer coins are ridiculous. The app wanted to charge me R175 to transfer R30's worth of bitcoin. Pointless considering it is a market and why would I pay such high fees to move a little bit of money? Also know that the minimum transfer for one coin to another is 0.005 which is complete nonsense.
    more
  • What an awful trading interface Feb 9, 2018

    By agruent
    The price of ether is listed in rands, but you can’t trade in rands and see what price you are going to pay. It’s an utter black box. You can’t see an order book. You can’t toggle between candlesticks of different timeframes. You can’t see their ether price since it listed on the exchange. You can’t scroll a cursor over the price curve to see the price at different points in time. This app has been around for how long and the still don’t have the most basic features? I think somebody should come along and put them out of business. They will have a short lived monopoly in SA if they don’t sort their product out.
    more
  • Feb 21, 2021

    By M K
    In the midst of creating an account, I couldn't even login using the phone app to submit a selfie. After entering in my email, it'll just be stuck forever. Using pc browser says the file is not 'original', whatever that means. And no email to contact for support at all.
    more

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