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Lowe's

Lowe's

Lowe's Companies, Inc.

Conveniently shop, locate stores, & manage your MyLowe’s account from anywhere.

4.6 Ratings 176K+ Reviews 5M+ Downloads
Featured on Best Apps to Help You Make Your Own Furniture

About Lowe's

Conveniently shop, locate stores, & manage your MyLowe’s account from anywhere.
see more about Lowe's

Ratings & Reviews

4.6
176.3K+ Ratings
  1. 5
    77%
  2. 4
    13%
  3. 3
    4%
  4. 2
    2%
  5. 1
    4%
  • Sep 24, 2020

    By Roxann Schneder
    I use the app a lot for pick up orders and location of items in the store. The problem with the app is the Quick List (and this us a big deal to me). I want to delete items and (after deleting an item) it "reappears" when I open the list again.
    more
  • Sep 25, 2020

    By Bernard D Jameson
    I like the selection of products. The merchandise is where it's supposed to be. Saves a lot of time. You can check the inventory on the computer or your phone. And it's right where it's supposed to be.
    more
  • After latest updates to app, lost ability to add to a list Jun 2, 2020

    By Teckwizz
    Everything has been working fine until a couple of recent updates, I can no longer save an item to favorites (♥️ feature). I do a lot of shopping on my iPhone 11 and prefer to save it to my favorites list and then use my Windows desktop computer to purchase online. However, I can't do that now and have to send a link via email to myself, open the email on my desktop computer, then add the item to my favorites list. The favorites list option is supposed to be a timesaver, however, it now takes me a long time to add to my favorites, and then put together an online order, or shop in store. Could someone in programming take a look at this bug and fix it please? I tried searching for a way to contact the iOS app development team through the app store, but it tAkes me directly to the Lowes website, without and active links to report a problem. Please fix this! Thank you!
    more
  • Sep 20, 2020

    By Ruby Stilts
    I really like this app because I can keep up with things on the quick list that I'm going to buy. The reason I give 4 stars is because I delete (multiple times) items that I have bought and they keep reappearing.
    more
  • Very Helpful APP!! Jun 21, 2020

    By charleigh23
    Whenever I am working on or about to start a project and am in need of supplies then this is my go to app. It’s super helpful before you go to the store to see if they have the item you need in stock, how many are in stock, exact spot your item is in inside the store and the price of the item. I always use this as a guide to find what I need when I go to Lowe’s so I’m not walking around forever trying to find what I need, to make sure which Lowe’s store has what I need and to know the price I’m looking at when I checkout. So I highly recommend this app to people who want to save time, save money, do projects on a budget and for people who like to plan/price projects before going into a store. This is by far my number one APP when starting a home project and when I need a replacement item for my house.
    more
  • Sep 20, 2020

    By sonnaps
    If you search for a part number on your app, 9 times out of 10 it won't find it. I have to Google the search terms Lowes plus the part number and get to it that way. Try searching for "1174309" in your app. Nothing comes up. Google "Lowes 1174309" and it works. You need to fix your app's search function to include part numbers you have in your store.
    more
  • Decent - Needs UX Improvements Apr 19, 2020

    By WD409
    On my iPad, I can tap “Shop > View All Departments” and then I can tap into a specific department. If I need to go back two or more levels, I have to swipe from the left edge of the screen or tap the “Back” button. Doing this goes all the way back to the beginning. So if I’m looking through categories more than 2 selections deep. Example = I browse to: 1) Outdoors > 2) Outdoor Tools & Equipment > 3) Lawn & Garden Hand Tools > 4) Rakes & Pitchforks > 5) Lawn & Leaf Rakes. I don’t see what I’m looking for, so I want to go back and select “Digging Tools” (level 4), I have to select “Back” and start all over and go back through the entire navigation path to get to “Digging Tools”. When I select “Back”, it should back up to one level higher in the navigation not start over completely. This makes browsing the different categories VERY difficult and non-intuitive. The app seems to be more designed for someone that KNOWS exactly what they’re looking for rather than someone who is browsing to see what Lowe’s offers. I’d also suggest making the setting “Available Today at <Store Name>” a sticky toggle switch so that a customer doesn’t have to keep turning it on in every single category. It just gets annoying to have to keep turning this on over and over again.
    more
  • Sep 24, 2020

    By Jan Svendsen
    Quicklist won't delete items. I've tried everything I can think of. Reinstalling the app again but once I sign in, all items that were on the quicklist will download again. Some kind of glitch in the app that drives me crazy.
    more
  • Ordering on-line Apr 16, 2020

    By MaybeSpiked
    Up until this time I was a very satisfied Lowe’s customer. If you are ordering on-line why do you have to specify for EACH item, either pick-up or ship to. If you start out with delivery to home address, why can’t it be that for all. Why denote for each individual item? I understand if there are chemicals involved, then note on the item, “NOT AVAILABLE FOR SHIPMENT”? Last week I was given a scolding by the Lowe’s cashier at the store while purchasing some paint that I should NOT be at the store during this virus outbreak. So taking notice to stay out of the store, during this pandemic, I ordered items for the “first” time on-line and low & behold that the 3 items were for pick-up at my local Lowe’s. I did not want to go out in the public at this time. I then had to pick up 3 out of the 5 items. So now I have to go out to pick items I had “thought” would be shipped to me. When I picked up the items this past week, your employee could not explain why I had to pick up those 3 certain items. Your system could use a bit of logic for the everyday person. Keep it under the KISS principle.
    more
  • Items not in stock Jul 8, 2020

    By MartiniOnions
    I almost never write reviews, but there is one flaw in this app that drives me nuts and has compelled me to write this. I do a lot of home improvement projects and Lowe’s is the only game in town. I do find the app pretty useful overall, and the ability to find and pay for items on the app and have them ready for pickup is really handy. My HUGE problem with the app however is the little toggle that says “Available today at (your city’s) Lowe’s.” When you toggle that on, it filters all of the online only items out and only shows you the items that are sold in the store. It even says what aisle the items are in. Super cool, right? Except that you don’t really know if any of those items are in the store unless you click on each one and scan through the entire description to see if it is actually in stock. Yes, if it’s out of stock, there’s a line somewhere in the description that says that, but why do I have to click on each item to see that. Again, the toggle is labeled “Available today!!” This should be fixed so that out of stock items are filtered out.
    more
  1. The Lowe's app, now made even more convenient! Get more done on your next DIY or home improvement project with a totally redesigned interface
  2. Never lose a receipt again! MyLowe’s purchase history lets you scan or automatically enter information from receipts to make returns fast and easy
  3. Add products from the app or scan them in-store to create custom shopping and supply lists

Reviewed by Kaylin on October 16, 2018

  • Sep 25, 2020

    By Bernard D Jameson
    I like the selection of products. The merchandise is where it's supposed to be. Saves a lot of time. You can check the inventory on the computer or your phone. And it's right where it's supposed to be.
    more
  • Very Helpful APP!! Jun 21, 2020

    By charleigh23
    Whenever I am working on or about to start a project and am in need of supplies then this is my go to app. It’s super helpful before you go to the store to see if they have the item you need in stock, how many are in stock, exact spot your item is in inside the store and the price of the item. I always use this as a guide to find what I need when I go to Lowe’s so I’m not walking around forever trying to find what I need, to make sure which Lowe’s store has what I need and to know the price I’m looking at when I checkout. So I highly recommend this app to people who want to save time, save money, do projects on a budget and for people who like to plan/price projects before going into a store. This is by far my number one APP when starting a home project and when I need a replacement item for my house.
    more
  • Sep 21, 2020

    By Jessica Nettles
    Love this app works very well. I own two homes in two different states and love that I'm able to just switch store locations easily.
    more
  • Sep 26, 2020

    By Greg Babberl
    Great look and it even gives you the exact place to find it, what could be better. GB
    more
  • Home Improvement Stores Nov 8, 2019

    By Deep South Mike
    Lowe’s vs. Home Depot’. Is it a toss up? No difference? Well, for me there is a definite difference. The service. Home Depot does okay but more often than I’d like I have to go hunting for a store associate to help me only to be told “It’s not my area, try over there.” At Lowe’s most often an associate is the next aisle over. If it’s not their assigned area they will go out of their way to help find the right worker to help. I have never been left to find someone on my own, they will go with me until the right person is found. Service is the difference for me. I shop at Lowe’s Home Improvement Store.
    more
  • Sep 20, 2020

    By Ruby Stilts
    I really like this app because I can keep up with things on the quick list that I'm going to buy. The reason I give 4 stars is because I delete (multiple times) items that I have bought and they keep reappearing.
    more
  • Sep 11, 2020

    By Paul Carver
    This is very handy to use at the store. Two things that need improvement are: 1. Some items are shown with location, but since they are items that you can't order for delivery it won't show you the quantity on hand, so you don't know if there are any available. 2. The Quick List should have the option to create sub-lists for different projects (like HD does).
    more
  • Sep 20, 2020

    By Charlie Spezia
    Easy to navigate and locate search items. Sometimes has trouble opening from a link sent to it from another app.
    more
  • Good, Could Be Better Jul 1, 2019

    By sqott
    Whatever folks had problems with earlier, I’ve had little problem with this app. Once I identified “my store” it told me the amount in stock and the location in the store. My one issue with the app is it only works in “portrait” view (as you’d have when holding an iPhone upright). Well I use an iPad with an attached keyboard for all my work (calculating expenses, estimates, and drafting emails to clients) and the display is in the “landscape” view. When I open the Lowes app I have to either turn off my Bluetooth keyboard and use the screen that appears on the iPad screen or keep the keyboard on and then type and look at the sideways screen. The HomeDepot app allows you to use it both ways . . . I sure hope Lowes catches up soon.
    more
  • Needs item location in cart Jan 8, 2020

    By Barberless
    I use the app a lot and it saves me lots of time. I would give it five stars except for the following problem. Items in search results show the item location in the store, but when added to the cart, the location info isn’t available, so using the app for a pickup list is worthless. Please add a list function that includes the location or add the location in the cart. Also tried to email the list to myself to see if the email had the location, but the email function from cart isn’t working. It creates a login loop. Target store app has list function with location that also allows the list to be reorganized by location. That would be a really helpful feature.
    more
  • Sep 24, 2020

    By Roxann Schneder
    I use the app a lot for pick up orders and location of items in the store. The problem with the app is the Quick List (and this us a big deal to me). I want to delete items and (after deleting an item) it "reappears" when I open the list again.
    more
  • After latest updates to app, lost ability to add to a list Jun 2, 2020

    By Teckwizz
    Everything has been working fine until a couple of recent updates, I can no longer save an item to favorites (♥️ feature). I do a lot of shopping on my iPhone 11 and prefer to save it to my favorites list and then use my Windows desktop computer to purchase online. However, I can't do that now and have to send a link via email to myself, open the email on my desktop computer, then add the item to my favorites list. The favorites list option is supposed to be a timesaver, however, it now takes me a long time to add to my favorites, and then put together an online order, or shop in store. Could someone in programming take a look at this bug and fix it please? I tried searching for a way to contact the iOS app development team through the app store, but it tAkes me directly to the Lowes website, without and active links to report a problem. Please fix this! Thank you!
    more
  • Sep 19, 2020

    By mark cohen
    Mostly good, but won't open on the first try when shopping from a browser, the app just loads and days "Internal Service Error". Also, once something is added a Quicklist you can't delete it. When you try to delete an item, the item reloads itself to the bottom of the list.
    more
  • Garden center employee too busy talking not working May 29, 2020

    By extra day
    Three employees working in the garden center at Lowe’s in Conyers on Thursday were sooooo busy talking with each other that I had to interrupt their conversations at least 7 times to ask questions and they weren’t happy that I asked questions. This made my visit longer than need be. And I ended up not purchasing more items. Meanwhile the Lowe’s on Lithonia was out of a pot I wanted even though the website said there were 9 in stock. The garden employee there spent almost 30 minutes searching the shelves for it. Thanks to here. So whomever is in charge of the employees at the Conyers store, you are paying 3 employees to talk. Not good. And the Lithonia store you have employees that assist the customers. Can we update the inventory as I drove 25 miles out of my way because the website said the pots were in stock.
    more
  • Room for Improvement Jul 9, 2019

    By End the nickname nonsense
    I enjoy using the app, but unfortunately, I can only use it to look for things I might want to buy when I’m home because the WiFi in your stores is completely ineffective. Either make it usable or just save the money and don’t install it at all because it’s useless to the consumer. Also, cell coverage inside is nonexistent, so there is absolutely no way to connect to the app. The app only works in a vertical format. I’d like to use it at home on my iPad (with keyboard), but it won’t flip. HD’s app does flip, so I usually just go to their app to lookup/order when I’m using my iPad. Lastly, the app keeps asking me to update, but when I click on the button it presents to bring me to the App Store, I see that their is no update available. I will give you kudos for linking the veteran discount to the app. HD doesn’t do this.
    more
  • Sep 20, 2020

    By sonnaps
    If you search for a part number on your app, 9 times out of 10 it won't find it. I have to Google the search terms Lowes plus the part number and get to it that way. Try searching for "1174309" in your app. Nothing comes up. Google "Lowes 1174309" and it works. You need to fix your app's search function to include part numbers you have in your store.
    more
  • Decent - Needs UX Improvements Apr 19, 2020

    By WD409
    On my iPad, I can tap “Shop > View All Departments” and then I can tap into a specific department. If I need to go back two or more levels, I have to swipe from the left edge of the screen or tap the “Back” button. Doing this goes all the way back to the beginning. So if I’m looking through categories more than 2 selections deep. Example = I browse to: 1) Outdoors > 2) Outdoor Tools & Equipment > 3) Lawn & Garden Hand Tools > 4) Rakes & Pitchforks > 5) Lawn & Leaf Rakes. I don’t see what I’m looking for, so I want to go back and select “Digging Tools” (level 4), I have to select “Back” and start all over and go back through the entire navigation path to get to “Digging Tools”. When I select “Back”, it should back up to one level higher in the navigation not start over completely. This makes browsing the different categories VERY difficult and non-intuitive. The app seems to be more designed for someone that KNOWS exactly what they’re looking for rather than someone who is browsing to see what Lowe’s offers. I’d also suggest making the setting “Available Today at <Store Name>” a sticky toggle switch so that a customer doesn’t have to keep turning it on in every single category. It just gets annoying to have to keep turning this on over and over again.
    more
  • Sep 24, 2020

    By Jan Svendsen
    Quicklist won't delete items. I've tried everything I can think of. Reinstalling the app again but once I sign in, all items that were on the quicklist will download again. Some kind of glitch in the app that drives me crazy.
    more
  • Ordering on-line Apr 16, 2020

    By MaybeSpiked
    Up until this time I was a very satisfied Lowe’s customer. If you are ordering on-line why do you have to specify for EACH item, either pick-up or ship to. If you start out with delivery to home address, why can’t it be that for all. Why denote for each individual item? I understand if there are chemicals involved, then note on the item, “NOT AVAILABLE FOR SHIPMENT”? Last week I was given a scolding by the Lowe’s cashier at the store while purchasing some paint that I should NOT be at the store during this virus outbreak. So taking notice to stay out of the store, during this pandemic, I ordered items for the “first” time on-line and low & behold that the 3 items were for pick-up at my local Lowe’s. I did not want to go out in the public at this time. I then had to pick up 3 out of the 5 items. So now I have to go out to pick items I had “thought” would be shipped to me. When I picked up the items this past week, your employee could not explain why I had to pick up those 3 certain items. Your system could use a bit of logic for the everyday person. Keep it under the KISS principle.
    more
  • Items not in stock Jul 8, 2020

    By MartiniOnions
    I almost never write reviews, but there is one flaw in this app that drives me nuts and has compelled me to write this. I do a lot of home improvement projects and Lowe’s is the only game in town. I do find the app pretty useful overall, and the ability to find and pay for items on the app and have them ready for pickup is really handy. My HUGE problem with the app however is the little toggle that says “Available today at (your city’s) Lowe’s.” When you toggle that on, it filters all of the online only items out and only shows you the items that are sold in the store. It even says what aisle the items are in. Super cool, right? Except that you don’t really know if any of those items are in the store unless you click on each one and scan through the entire description to see if it is actually in stock. Yes, if it’s out of stock, there’s a line somewhere in the description that says that, but why do I have to click on each item to see that. Again, the toggle is labeled “Available today!!” This should be fixed so that out of stock items are filtered out.
    more
  • Horrible Jan 6, 2019

    By Matt K33
    Nothing has gone right with last three orders, one taking months to resolve. People at the stores are helpful when you talk to them but apparently there is no role designed to own an issue through completion. The next time you call you have to start all over again. Worst repetitive customer experience I’ve had with a company in a long time. This last experience i had an online order cancelled but was not notified at all, when I asked why they said reason was “other”. They asked that I resubmit as they had the stock so I did. I drove 35 minutes to pick up and the order was left outside on a cart, completely soaked from rain with the paperwork now falling apart. Still showed full charge but was missing 7 of my items and 3 other items that were the wrong size. If I hadn’t gone through the order myself I wouldn’t have been told. Store workers have been very polite and willing to help but the rest of the process is broken. Absolutely no communication or escalation resolution even when you call in to their call center and talk with a Supervisor. I’m done
    more
  • Poor Customer Service Apr 29, 2020

    By Jennifer Black from Jersey
    Online orders with curbside pick-up are the responsible thing to do during the COVID 19 pandemic yet online orders are backed up 7-10 days and customers are not notified of this. The only thing the confirmation email says is “please wait to receive confirmation that your order is ready to be picked up before heading to the store.” No timeframe whatsoever is provided. I assumed it would take a few days. When I called to check the status, that’s when I found out it’s 7-10 days. And the staff member just said, “There’s nothing we can do. We are short staffed and have over 500 orders.” Why doesn’t corporate let people know that? Why don’t you provide an actual timeframe for order processing? Why are you still taking orders if you are backed up by almost two weeks? This is just causing people to come in the store...which is NOT a responsible approach to social distancing. I get there is a delay. I understand you are short staffed. But let your customers know and stop putting your frontline employees at greater risk. Communicate!
    more
  • Sep 13, 2020

    By Scott Burba
    This app was great when I first installed it. Now, it's horrible. I often get internal service error messages. The quick list is worthless. I can add items to it, but it never will delete them. It says they are deleted, but when you open the list again, they're still there. Most of the time, it won't let you click on quick list items to view them. Usually, if I am trying to use the app in the store, I just get the blue circle of death. Nothing will pull up.
    more
  • Still Waiting Jul 7, 2020

    By BUBBA SBSJRYAN
    On the Memorial Day Weekend my wife and I bought a new over the range microwave and a new slide in stove. We didn’t care about waiting a month for the delivery. So the day before the delivery we called and confirmed that we were on the list of delivery’s the next day. To get ready for the new product’s my son and I removed the old and put them into the garage. The next day we didn’t get our new appliances and we didn’t even get a phone call . So we called the next day and found that LOWES had sold our stove and microwave. And they didn’t have anymore in stock . So the sales person said they would up grade us on the stove but downgrade us on the microwave. We were okay with that and the sales person said it would take another week. A week goes bye and today we get NO PHONE CALL! We have no stove and no microwave. Thank goodness I have a BBQ . But my family is getting really tired of hamburgers and hot dogs. We are STILL WAITING. I CAN ALWAYS GET MY MONEY BACK. BUT I WILL STILL HAVE NO STOVE AND MICROWAVE! And NO PHONE CALL!
    more
  • Shady Sep 21, 2020

    By AppleChucker
    THREE ATTEMPTS TO LEAVE A ONE STAR REVIEW ON THIS APP FOR ITEMS PURCHASED. NONE EVER SHOWED UP ON THIS. SEEDY APP. Only the questionable “good reviews” are there (and yes, each time I DID respond to the verification emails and NO, I did not use any inappropriate language...just to keep the record straight). Aside from most of the recent reviews being abysmal, let me add this. It seems as though less than stellar reviews (especially the lowest ratings) are not welcomed. I recently purchased a major home and garden tool. Hundreds of dollars spent. Floor help was none to be found. The cashier only marginally knowledgeable. THE MACHINE WAS SOLD IN UNUSABLE CONDITION. PARTS REMOVED AND MISSING WHILE ON THE SALES FLOOR. To be sure, the machine itself likely left the manufacturer as a high-end, 5-star level item. Only somehow this machine (as well as other similar models) WERE ALSO UNUSABLE (parts missing). LOWE’S did that. Then sold them that way. After TWO return runs into the store, I had to hunt for “sales help”. Front of the store support/service/management staff looked at me (when I found them) like deer in the headlights. NO offers to order or to assist with the missing parts. NO offers to at least offset the cost (or offer concessions) for the wasted trips and inconveniences. AND THE OTHER MACHINES SEEMED TO BE JUST LEFT “AS-IS” FOR FUTURE SUCKERS (sadly they will not have seen the more critical reviews before purchase).
    more

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