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Lollipop - Smart baby monitor

Lollipop - Smart baby monitor

Masterwork Aoitek Co., Ltd.,

Lollipop - The smart baby caring system

4.2 Ratings 4K+ Reviews 50K+ Downloads

Ratings & Reviews

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  • Updates are terrible!! Jul 20, 2020

    By Pigrimmc
    Let me first say this camera is amazing. The video quality is superb, even when viewing from the cloud. We have loved and recommended Lollipop to almost every new parent we know as it gives a sense of security to be able to see our children at any time or place and especially when they are sleeping at grandma’s house. NOW: the app to view the camera is constantly changing and not usually for the better. I understand needing to fix bugs and glitches but to change the entire appearance and functionality of the app gets old after a while. The latest update made having it open on my nightstand and sleeping nearly impossible because of how bright the screen is. With my older iPad, which doesn’t have the dark theme as newer Apple products do, the empty space on the viewing screen is white and it displays VERY small images that are difficult to see in the new version. They must bring back multi-view function, make the video images higher and deal with the background color surrounding the images in order to get my final vote. As it is now, I’m considering other cameras as sleep with two under two is essential. Give the old version back or RIP to my Lollipop cameras (yes I have two that I will give up if these issues aren’t fixed).
  • Disappointing May 6, 2021

    By Lileefie
    Update: Some of the disconnection problems were resolved, although it is annoying that their constant tinkering with the app leads to these issues. In addition, the firmware update (which for some reason only pushes if you select for it to be done at a later time) does finally have the ability to toggle off the auto night mode. Still, I am not sure whether or not I would recommend the camera to others. It does have some good features, but the app has gotten so bloated. We have two cameras, one for our 3 year old that we have been using since she was born and one for our newborn. As others have mentioned, the app is now bloated and the cameras disconnect constantly. We never used to have this problem when our older child was born. Same house, same internet. We are finally throwing in the towel and getting an audio only monitor for our older child. Her camera now crashes constantly and can only reconnect after being unplugged. I don’t need some fancy app. I just want a monitor that works. My wife also gets frustrated that if a room isn’t very dark that the camera will constantly switch back and forth between night mode and day. This causes the camera to make a very loud audible clicking noise. There is no way just to override it and tell it to stay in one mode rather than get stuck in a never ending oscillation of clicks. This review written at 4am while both of our monitors are down.
  • Too many app updates Jul 13, 2020

    By Webspinnergf
    I love this camera and the clarity is very good but I am quite irritated with all of the updates and changes they make to the app. I get improving it and fixing bugs is necessary but the updates tend to screw something up or change it so much you have to relearn how to navigate the options on the screen. While the live view is open on your phone the screen shouldn’t go to sleep yet in the past an update allowed my phone to go to sleep so meanwhile I thought I could hear my baby, when I came back it was quite bc the screen had went to sleep. They later fixed the problem. There is a new update on the app right now that has made the live view significantly smaller on your screen so to see anything you have to zoom in. Please stop with all of the updates. It was working just fine also I paid about $200 for this camera I don’t want to pay for more options that still take up screen space even though I haven’t paid for them... if the cameras live view wasn’t constantly changing from updates I would give this 5 stars but considering the current update to the app, I’m not completely happy with how it works and how difficult it is to see on the screen. I’ve also owned this camera for nearly 2.5 years.
  • Love some of the new features, but audio portion of the app needs bug fixes Apr 30, 2019

    By Mbwester
    I have loved my lollipop camera since we got it for my daughter a year ago. Best features for the price. My complaint with this new update is that the audio keeps crashing and the stupid alarm keeps going off. I know there a feature to not have the alarm, but I do want to know if it disconnects in the middle of the night so I leave it on. It wouldn’t be a problem if the audio didn’t crash every five seconds. Also, I used to be able to listen to my music and the monitor at the same time, or my white noise app and have the audio for the monitor in the background. Now it won’t let me play double audio for some reason. I can’t sleep with out my white noise! Give it an update that fixes these problems quick please!
  • Love it now May 23, 2019

    By HLoveday
    I have had this camera since June 2018 and loved it. Well now with the latest update it stops me from watching my child. I am on the same network as we only have one network in our home. Our daughter is on the other side of our house and the only way I can hear her wake is with the baby cam. So now I have to go buy another camera because this one changed....Why would you even make it puss if it’s on a different network?! That is just silly and unnecessary. Everything was great before the updates. UPDATE: so the newest update is great being able to run the sound in the background of the phone is awesome!! I know don’t have to leave my screen on all night I just play the audio. Have had no issues with this new update. Hannah H.
  • May 14, 2021

    By Eric Sylvain
    Loading video when opening the app is always slow (5-10 seconds), and often fails outright. Haven't had any other issues, but this in particular is just frustrating.
  • Almost... Nov 4, 2019

    By 13Rossella
    The camera loses connection which is a big problem for a baby monitor. Ever since the last update I notice a big progress, but I still don’t trust this camera to work through the night... I had to buy a second audio-only monitor to for peace of mind. The picture quality is decent, definitely not as good as the photo in the preview of the app... especially for night mode, which is 100% not a photo taken with a lollipop camera, but a regular photo turned in black and white... and it has the lollipop pictured inside the picture!? Like really 😞
  • May 9, 2021

    By NVZ NVZ
    New update took away the option to play music, which I used at every nap time... Kind of annoying that there are inconsistencies with the app. Please fix these bugs and you'll get a better rating
  • New update has some major flaws Sep 19, 2019

    By LaurenW3
    The original app was fine, not amazing. While I like certain aspects of the new update like the timeline and crying events, I HATE that you have to move off the live screen to go into the audio and then it’s an additional step to then get it to play. It makes me want to not use the app. Please, put the audio button back on the live view!! The photo of the day no longer saves to the app, only the camera roll. I take a photo almost daily but my app stopped saving them back in April. What happened?? I wish you could add an extra dot or two to the crossing detection feature. When the camera is mounted on the side of the crib, the view is not one that can be covered by only 4 points since it’s skewed. This would work for a camera mounted directly above the crib, but I can’t imagine many people are doing that. I would turn this feature on if I were able to actually draw boundaries around our crib properly. Other than these frustrating things we in general are happy with the monitor and the app. Haven’t been able to successfully get it installed and working yet on babysitter’s phones, though.... Hopefully these change in an upcoming update (ASAP).
  • Frustrated night Apr 4, 2020

    By SlushL
    I really liked this monitor in the beginning. It’s sleek, cute, adjustable and has great picture quality and night vision. I originally got it for my 3 year old so I could have a full view of the room so it’s near the corner of the ceiling. I now have a 7 month old and have kept it above her crib near the ceiling. Here I am at midnight trying to figure out for the tenth time since my purchase why it’s not connecting through the app and my baby is sleeping, I can’t get to it to reset it up again and she’s a light sleeper! I won’t be able to hear her wake up in the morning so I now have to set an alarm. Personally over it, rather drop $70 on a basic monitor that doesn’t require reconnecting to your phone and WiFi router so I’m not put out by this anymore!
  • Updates are terrible!! Jul 20, 2020

    By Pigrimmc
    Let me first say this camera is amazing. The video quality is superb, even when viewing from the cloud. We have loved and recommended Lollipop to almost every new parent we know as it gives a sense of security to be able to see our children at any time or place and especially when they are sleeping at grandma’s house. NOW: the app to view the camera is constantly changing and not usually for the better. I understand needing to fix bugs and glitches but to change the entire appearance and functionality of the app gets old after a while. The latest update made having it open on my nightstand and sleeping nearly impossible because of how bright the screen is. With my older iPad, which doesn’t have the dark theme as newer Apple products do, the empty space on the viewing screen is white and it displays VERY small images that are difficult to see in the new version. They must bring back multi-view function, make the video images higher and deal with the background color surrounding the images in order to get my final vote. As it is now, I’m considering other cameras as sleep with two under two is essential. Give the old version back or RIP to my Lollipop cameras (yes I have two that I will give up if these issues aren’t fixed).
  • Disappointing May 6, 2021

    By Lileefie
    Update: Some of the disconnection problems were resolved, although it is annoying that their constant tinkering with the app leads to these issues. In addition, the firmware update (which for some reason only pushes if you select for it to be done at a later time) does finally have the ability to toggle off the auto night mode. Still, I am not sure whether or not I would recommend the camera to others. It does have some good features, but the app has gotten so bloated. We have two cameras, one for our 3 year old that we have been using since she was born and one for our newborn. As others have mentioned, the app is now bloated and the cameras disconnect constantly. We never used to have this problem when our older child was born. Same house, same internet. We are finally throwing in the towel and getting an audio only monitor for our older child. Her camera now crashes constantly and can only reconnect after being unplugged. I don’t need some fancy app. I just want a monitor that works. My wife also gets frustrated that if a room isn’t very dark that the camera will constantly switch back and forth between night mode and day. This causes the camera to make a very loud audible clicking noise. There is no way just to override it and tell it to stay in one mode rather than get stuck in a never ending oscillation of clicks. This review written at 4am while both of our monitors are down.
  • Too many app updates Jul 13, 2020

    By Webspinnergf
    I love this camera and the clarity is very good but I am quite irritated with all of the updates and changes they make to the app. I get improving it and fixing bugs is necessary but the updates tend to screw something up or change it so much you have to relearn how to navigate the options on the screen. While the live view is open on your phone the screen shouldn’t go to sleep yet in the past an update allowed my phone to go to sleep so meanwhile I thought I could hear my baby, when I came back it was quite bc the screen had went to sleep. They later fixed the problem. There is a new update on the app right now that has made the live view significantly smaller on your screen so to see anything you have to zoom in. Please stop with all of the updates. It was working just fine also I paid about $200 for this camera I don’t want to pay for more options that still take up screen space even though I haven’t paid for them... if the cameras live view wasn’t constantly changing from updates I would give this 5 stars but considering the current update to the app, I’m not completely happy with how it works and how difficult it is to see on the screen. I’ve also owned this camera for nearly 2.5 years.
  • Love some of the new features, but audio portion of the app needs bug fixes Apr 30, 2019

    By Mbwester
    I have loved my lollipop camera since we got it for my daughter a year ago. Best features for the price. My complaint with this new update is that the audio keeps crashing and the stupid alarm keeps going off. I know there a feature to not have the alarm, but I do want to know if it disconnects in the middle of the night so I leave it on. It wouldn’t be a problem if the audio didn’t crash every five seconds. Also, I used to be able to listen to my music and the monitor at the same time, or my white noise app and have the audio for the monitor in the background. Now it won’t let me play double audio for some reason. I can’t sleep with out my white noise! Give it an update that fixes these problems quick please!
  • Love it now May 23, 2019

    By HLoveday
    I have had this camera since June 2018 and loved it. Well now with the latest update it stops me from watching my child. I am on the same network as we only have one network in our home. Our daughter is on the other side of our house and the only way I can hear her wake is with the baby cam. So now I have to go buy another camera because this one changed....Why would you even make it puss if it’s on a different network?! That is just silly and unnecessary. Everything was great before the updates. UPDATE: so the newest update is great being able to run the sound in the background of the phone is awesome!! I know don’t have to leave my screen on all night I just play the audio. Have had no issues with this new update. Hannah H.
  • May 14, 2021

    By Eric Sylvain
    Loading video when opening the app is always slow (5-10 seconds), and often fails outright. Haven't had any other issues, but this in particular is just frustrating.
  • Almost... Nov 4, 2019

    By 13Rossella
    The camera loses connection which is a big problem for a baby monitor. Ever since the last update I notice a big progress, but I still don’t trust this camera to work through the night... I had to buy a second audio-only monitor to for peace of mind. The picture quality is decent, definitely not as good as the photo in the preview of the app... especially for night mode, which is 100% not a photo taken with a lollipop camera, but a regular photo turned in black and white... and it has the lollipop pictured inside the picture!? Like really 😞
  • May 9, 2021

    By NVZ NVZ
    New update took away the option to play music, which I used at every nap time... Kind of annoying that there are inconsistencies with the app. Please fix these bugs and you'll get a better rating
  • New update has some major flaws Sep 19, 2019

    By LaurenW3
    The original app was fine, not amazing. While I like certain aspects of the new update like the timeline and crying events, I HATE that you have to move off the live screen to go into the audio and then it’s an additional step to then get it to play. It makes me want to not use the app. Please, put the audio button back on the live view!! The photo of the day no longer saves to the app, only the camera roll. I take a photo almost daily but my app stopped saving them back in April. What happened?? I wish you could add an extra dot or two to the crossing detection feature. When the camera is mounted on the side of the crib, the view is not one that can be covered by only 4 points since it’s skewed. This would work for a camera mounted directly above the crib, but I can’t imagine many people are doing that. I would turn this feature on if I were able to actually draw boundaries around our crib properly. Other than these frustrating things we in general are happy with the monitor and the app. Haven’t been able to successfully get it installed and working yet on babysitter’s phones, though.... Hopefully these change in an upcoming update (ASAP).
  • Frustrated night Apr 4, 2020

    By SlushL
    I really liked this monitor in the beginning. It’s sleek, cute, adjustable and has great picture quality and night vision. I originally got it for my 3 year old so I could have a full view of the room so it’s near the corner of the ceiling. I now have a 7 month old and have kept it above her crib near the ceiling. Here I am at midnight trying to figure out for the tenth time since my purchase why it’s not connecting through the app and my baby is sleeping, I can’t get to it to reset it up again and she’s a light sleeper! I won’t be able to hear her wake up in the morning so I now have to set an alarm. Personally over it, rather drop $70 on a basic monitor that doesn’t require reconnecting to your phone and WiFi router so I’m not put out by this anymore!
  • May 1, 2021

    By Amanda Rüsch Ferreira
    On several occasions the camera has failed to notify my phone that my child was crying - It didn't even pick up on noisy environment. I am absolutely fed up. Now I have to spend another fortune on a different sound monitor because this is just useless. The live video takes forever to load so every time you open the app you have to stare at an image from 5 hours ago for 30 seconds. Not helpful when you're trying to monitor your baby.
  • May 4, 2021

    By K Boulet
    Look elsewhere. My timeline has stopped working completely and my live feed is buggy at the best of times. I've reached out to technical support and was told that it's a hardware issue however they are unable to provide a replacement because it's our of their warranty. My camera is barely 2 years old. For nearly $200.00 you can find a better quality camera elsewhere.
  • May 11, 2021

    By Andrew Seguin
    The camera quality was high, and the design of the hardware is great. However, the device was impossible to use with a sound machine since it has no house cancellation like Nest. Also the UX of the app is clearly designed by engineers rather than designers. It's very practical but not pleasant to use
  • Please don’t make the same mistake as us. Jul 5, 2020

    By Dave T. M.
    Hopefully you still have a chance to return the lollipop. Overall my wife and I have not been pleased with the device. We’ve had it almost a year and time after time it’s failed to load without physically unplugging the device (which means walking into the nursery and usually waking the baby). The night vision is very temperamental e.g., if any light source comes on when it’s in night mode it goes black and requires you unplug it to force it to reset (I.e., hallway light gets turned on and it senses that light, it goes back to day time mode which means you can’t see your baby). If you don’t have another monitor to watch through it will eat your phone battery. Additionally it’s not a live feed, it can be several seconds delayed even if you happen to have 500mbps download speed. Oh and none of the other features work with any reliability (at least on Apple products) such as using the microphone. There is no wireless option. My suggestion is just to get a different brand that doesn’t look as aesthetically pleasing as this. Be practical and don’t make the same mistake as us.
  • May 6, 2021

    By Jason Carsillo
    This app is absolute trash. Unreliable, buggy and overall useless. It disconnects randomly and at this point is disconnected more than it's connected. Get yourself another brand. This is the second time I've written this review, I believe the first was removed somehow. I STRONGLY SUGGEST YOU FIND ANOTHER PRODUCT NOT MADE BY THIS COMPANY.
  • May 10, 2021

    By Tessa T
    It's great until the live camera + audio functions freeze up, which happens about every 10 minutes. Only get this product if you want a glorified noise alert system
  • Apr 17, 2021

    By Brittany Argotsinger
    We've had to learn as we go, which has meant some terrible incidents when my son woke screaming and we didn't hear...which is the reason you get a monitor. I did not realize background play automatically switches off when you plug in. Why?! You already have to turn it on manually--that should be the default! We also learned that you can only connect one parent phone to the camera, then that parent has to share it with the second. If you both try to connect to the camera, it gets buggy.
  • Used to be the best Jan 27, 2021

    By GETSOME12
    I have used two of your cameras now for four years. One with my son and the other with my daughter. When we first purchased our cameras, a few fixes needed to happen, but other than that, the app and camera in their simplest form were flawless. I have recommended these cameras to anyone and everyone who asks us what camera to use. If we do not see any fixes happen with the app and camera functionality, we will not be recommending this camera to anyone, and we will be getting new ones. Since the last few updates, we have not had any microphone capability to talk with our kids; we have entirely lost the ability to look back at our timeline to see recorded crying events or look back at any events. We have lost the ability for our family to share cameras even with full permissions tuned on. We have also lost hundreds of pictures stored on our camera roll before the update that put photos on the phone camera roll. After looking at the reviews online, it seems this is not a troubleshooting issue; this is an application issue. I am begging you to please fix these issues. Go back to a previous version. The app used to be functional and straightforward; now, it might as well be a paperweight.
  • Very disappointed Sep 30, 2019

    By monicac53
    We were very excited about this monitor when we first got it. We loved the look of it as well as the ability to watch the monitor from our cell phone. However, we’ve been extremely disappointed by the real-time function of this monitor especially with the new app update. We can no longer look back on any of the live feed videos we used to be able to, the camera disconnects from our WiFi constantly, and we are unable to connect to the camera from the app to play any music/sound. I’ve tried contacting support with no help. We’ve considered getting a new monitor, but this one cost $150. That is a lot of money to be wasted on this product that does not work the way it says it will. I would not recommend this product to any current or expecting parents.
  • Mar 19, 2021

    By Siddharth Malhotra
    Very bad experience. The camera keeps disconnecting. customer care is useless. told me that the wifi was the problem so bought a new mesh network, put one in front of it like 2 mts away. Still keeps disconnecting. Not reliable at all. Would not give it even free to an enemy this product

No reviews available

No reviews available

  • Love it now May 23, 2019

    By HLoveday
    I have had this camera since June 2018 and loved it. Well now with the latest update it stops me from watching my child. I am on the same network as we only have one network in our home. Our daughter is on the other side of our house and the only way I can hear her wake is with the baby cam. So now I have to go buy another camera because this one changed....Why would you even make it puss if it’s on a different network?! That is just silly and unnecessary. Everything was great before the updates. UPDATE: so the newest update is great being able to run the sound in the background of the phone is awesome!! I know don’t have to leave my screen on all night I just play the audio. Have had no issues with this new update. Hannah H.
  • Apr 7, 2021

    By Tiana Horsey-Daydreamer
    I love this app! I am a nanny and my family uses it, and by extention I use it, for my 4 month old charge. It simplifies everything so much!! We can check in on the baby, we can play music, and we get alerts when they are crying! I have two notes that don't detract from the rating but I feel like would improve functionality. The option to bypass do not disturb, as my nanny fam and I both prefer to dnd our phones at night. And unique notification tones. Thank you so much for a great program!
  • Updates are terrible!! Jul 20, 2020

    By Pigrimmc
    Let me first say this camera is amazing. The video quality is superb, even when viewing from the cloud. We have loved and recommended Lollipop to almost every new parent we know as it gives a sense of security to be able to see our children at any time or place and especially when they are sleeping at grandma’s house. NOW: the app to view the camera is constantly changing and not usually for the better. I understand needing to fix bugs and glitches but to change the entire appearance and functionality of the app gets old after a while. The latest update made having it open on my nightstand and sleeping nearly impossible because of how bright the screen is. With my older iPad, which doesn’t have the dark theme as newer Apple products do, the empty space on the viewing screen is white and it displays VERY small images that are difficult to see in the new version. They must bring back multi-view function, make the video images higher and deal with the background color surrounding the images in order to get my final vote. As it is now, I’m considering other cameras as sleep with two under two is essential. Give the old version back or RIP to my Lollipop cameras (yes I have two that I will give up if these issues aren’t fixed).
  • Too many app updates Jul 13, 2020

    By Webspinnergf
    I love this camera and the clarity is very good but I am quite irritated with all of the updates and changes they make to the app. I get improving it and fixing bugs is necessary but the updates tend to screw something up or change it so much you have to relearn how to navigate the options on the screen. While the live view is open on your phone the screen shouldn’t go to sleep yet in the past an update allowed my phone to go to sleep so meanwhile I thought I could hear my baby, when I came back it was quite bc the screen had went to sleep. They later fixed the problem. There is a new update on the app right now that has made the live view significantly smaller on your screen so to see anything you have to zoom in. Please stop with all of the updates. It was working just fine also I paid about $200 for this camera I don’t want to pay for more options that still take up screen space even though I haven’t paid for them... if the cameras live view wasn’t constantly changing from updates I would give this 5 stars but considering the current update to the app, I’m not completely happy with how it works and how difficult it is to see on the screen. I’ve also owned this camera for nearly 2.5 years.
  • Love some of the new features, but audio portion of the app needs bug fixes Apr 30, 2019

    By Mbwester
    I have loved my lollipop camera since we got it for my daughter a year ago. Best features for the price. My complaint with this new update is that the audio keeps crashing and the stupid alarm keeps going off. I know there a feature to not have the alarm, but I do want to know if it disconnects in the middle of the night so I leave it on. It wouldn’t be a problem if the audio didn’t crash every five seconds. Also, I used to be able to listen to my music and the monitor at the same time, or my white noise app and have the audio for the monitor in the background. Now it won’t let me play double audio for some reason. I can’t sleep with out my white noise! Give it an update that fixes these problems quick please!
  • Almost... Nov 4, 2019

    By 13Rossella
    The camera loses connection which is a big problem for a baby monitor. Ever since the last update I notice a big progress, but I still don’t trust this camera to work through the night... I had to buy a second audio-only monitor to for peace of mind. The picture quality is decent, definitely not as good as the photo in the preview of the app... especially for night mode, which is 100% not a photo taken with a lollipop camera, but a regular photo turned in black and white... and it has the lollipop pictured inside the picture!? Like really 😞
  • Mar 24, 2021

    By Aramis Grey
    Extremely responsive app, which was not my experience with other baby monitor apps. Pretty easy and quick to set up, and nice features. I would love to see a physical button on the device to start/stop the last sound setting.
  • Fix this! Sep 27, 2020

    By Carveller
    I honestly love this app. I’ve used it for both my youngest babies. However, the newest update has this issue of blacking out the live stream where you have to press play again to make it go back live. I leave this app on all night so I can hear my baby if she wakes up and when it turns off it defeats the purpose. I wish I could turn this feature off or it would be erased all together. I want it to be live constantly for the safety of my infant.
  • Disappointing May 6, 2021

    By Lileefie
    Update: Some of the disconnection problems were resolved, although it is annoying that their constant tinkering with the app leads to these issues. In addition, the firmware update (which for some reason only pushes if you select for it to be done at a later time) does finally have the ability to toggle off the auto night mode. Still, I am not sure whether or not I would recommend the camera to others. It does have some good features, but the app has gotten so bloated. We have two cameras, one for our 3 year old that we have been using since she was born and one for our newborn. As others have mentioned, the app is now bloated and the cameras disconnect constantly. We never used to have this problem when our older child was born. Same house, same internet. We are finally throwing in the towel and getting an audio only monitor for our older child. Her camera now crashes constantly and can only reconnect after being unplugged. I don’t need some fancy app. I just want a monitor that works. My wife also gets frustrated that if a room isn’t very dark that the camera will constantly switch back and forth between night mode and day. This causes the camera to make a very loud audible clicking noise. There is no way just to override it and tell it to stay in one mode rather than get stuck in a never ending oscillation of clicks. This review written at 4am while both of our monitors are down.
  • May 14, 2021

    By Eric Sylvain
    Loading video when opening the app is always slow (5-10 seconds), and often fails outright. Haven't had any other issues, but this in particular is just frustrating.
  • May 9, 2021

    By NVZ NVZ
    New update took away the option to play music, which I used at every nap time... Kind of annoying that there are inconsistencies with the app. Please fix these bugs and you'll get a better rating
  • New update has some major flaws Sep 19, 2019

    By LaurenW3
    The original app was fine, not amazing. While I like certain aspects of the new update like the timeline and crying events, I HATE that you have to move off the live screen to go into the audio and then it’s an additional step to then get it to play. It makes me want to not use the app. Please, put the audio button back on the live view!! The photo of the day no longer saves to the app, only the camera roll. I take a photo almost daily but my app stopped saving them back in April. What happened?? I wish you could add an extra dot or two to the crossing detection feature. When the camera is mounted on the side of the crib, the view is not one that can be covered by only 4 points since it’s skewed. This would work for a camera mounted directly above the crib, but I can’t imagine many people are doing that. I would turn this feature on if I were able to actually draw boundaries around our crib properly. Other than these frustrating things we in general are happy with the monitor and the app. Haven’t been able to successfully get it installed and working yet on babysitter’s phones, though.... Hopefully these change in an upcoming update (ASAP).
  • Frustrated night Apr 4, 2020

    By SlushL
    I really liked this monitor in the beginning. It’s sleek, cute, adjustable and has great picture quality and night vision. I originally got it for my 3 year old so I could have a full view of the room so it’s near the corner of the ceiling. I now have a 7 month old and have kept it above her crib near the ceiling. Here I am at midnight trying to figure out for the tenth time since my purchase why it’s not connecting through the app and my baby is sleeping, I can’t get to it to reset it up again and she’s a light sleeper! I won’t be able to hear her wake up in the morning so I now have to set an alarm. Personally over it, rather drop $70 on a basic monitor that doesn’t require reconnecting to your phone and WiFi router so I’m not put out by this anymore!
  • Good but not great Jul 19, 2020

    By CF_22
    The camera is good, built in white noise machine is great, and the option to talk to your baby through the camera is good. However, the recent updates to the app are subpar. I like that as soon as you open the app it’s a live feed and you click over and everything is right there, instead of before when you had to go to separate screens for each individual feature. But the fact that you have to have the sound on in order to use the background play is tedious. They changed the timer of the white noise feature from being completely customizable to only 5 choices, each hours long, not everyone wants the white noise on for hours and hours.
  • Mar 31, 2021

    By Bozhana Vatkova
    You are not able to use it just as camera, without everything being constantly uploaded in a cloud, which makes it very slow and very often you are watching a still moment, but not live streaming. This is a big problem. Plus the nom stop uploading on a cloud slows my internet connection. I am waiting for an option about this uploading thing. I don't need videos of events, only live streaming.
  • Feb 17, 2021

    By Mike McMillan
    This app needs a lot of work. Awesomen when it's working but drops signal way too often. (Internet connection is not the issue) Constantly having to restart the app and or the camera. For a baby monitor that costs $200+ the app should be flawless.
  • Please don’t make the same mistake as us. Jul 5, 2020

    By Dave T. M.
    Hopefully you still have a chance to return the lollipop. Overall my wife and I have not been pleased with the device. We’ve had it almost a year and time after time it’s failed to load without physically unplugging the device (which means walking into the nursery and usually waking the baby). The night vision is very temperamental e.g., if any light source comes on when it’s in night mode it goes black and requires you unplug it to force it to reset (I.e., hallway light gets turned on and it senses that light, it goes back to day time mode which means you can’t see your baby). If you don’t have another monitor to watch through it will eat your phone battery. Additionally it’s not a live feed, it can be several seconds delayed even if you happen to have 500mbps download speed. Oh and none of the other features work with any reliability (at least on Apple products) such as using the microphone. There is no wireless option. My suggestion is just to get a different brand that doesn’t look as aesthetically pleasing as this. Be practical and don’t make the same mistake as us.
  • Apr 17, 2021

    By Brittany Argotsinger
    We've had to learn as we go, which has meant some terrible incidents when my son woke screaming and we didn't hear...which is the reason you get a monitor. I did not realize background play automatically switches off when you plug in. Why?! You already have to turn it on manually--that should be the default! We also learned that you can only connect one parent phone to the camera, then that parent has to share it with the second. If you both try to connect to the camera, it gets buggy.
  • Apr 2, 2021

    By fastlap48
    There really needs to be a <30 second notification. I'm up after the first 5 seconds, and the remaining 25 seconds I want to smash my phone in the middle of the night. They also removed a feature where I can adjust the dB before the alarm goes off.
  • Feb 25, 2021

    By Arum Holden
    Slow to open video. When it first opens it shows you the last frame which may show your baby sleeping when it isn't. Hard to operate and set up. Would not buy again or recommend
  • Great idea, not well executed Mar 19, 2019

    By lulucim
    I loved the idea of this camera with the live view and ability to look back at events. My big issues with the app are how terrible it is to try to load the live view and that it alerts after “you’ve been watching for 30 minutes”. If I want to leave the video going, this alert pops up and disrupts the stream, very frustrating. Aside from the alert, most of the time it says “taking too long” when trying to load the live video. While the features are all great, they only work about half the time! Wish I would’ve saved my money on this and gotten something that actually did what it claimed.
  • May 1, 2021

    By Amanda Rüsch Ferreira
    On several occasions the camera has failed to notify my phone that my child was crying - It didn't even pick up on noisy environment. I am absolutely fed up. Now I have to spend another fortune on a different sound monitor because this is just useless. The live video takes forever to load so every time you open the app you have to stare at an image from 5 hours ago for 30 seconds. Not helpful when you're trying to monitor your baby.
  • May 4, 2021

    By K Boulet
    Look elsewhere. My timeline has stopped working completely and my live feed is buggy at the best of times. I've reached out to technical support and was told that it's a hardware issue however they are unable to provide a replacement because it's our of their warranty. My camera is barely 2 years old. For nearly $200.00 you can find a better quality camera elsewhere.
  • May 11, 2021

    By Andrew Seguin
    The camera quality was high, and the design of the hardware is great. However, the device was impossible to use with a sound machine since it has no house cancellation like Nest. Also the UX of the app is clearly designed by engineers rather than designers. It's very practical but not pleasant to use
  • May 6, 2021

    By Jason Carsillo
    This app is absolute trash. Unreliable, buggy and overall useless. It disconnects randomly and at this point is disconnected more than it's connected. Get yourself another brand. This is the second time I've written this review, I believe the first was removed somehow. I STRONGLY SUGGEST YOU FIND ANOTHER PRODUCT NOT MADE BY THIS COMPANY.
  • May 10, 2021

    By Tessa T
    It's great until the live camera + audio functions freeze up, which happens about every 10 minutes. Only get this product if you want a glorified noise alert system
  • Used to be the best Jan 27, 2021

    By GETSOME12
    I have used two of your cameras now for four years. One with my son and the other with my daughter. When we first purchased our cameras, a few fixes needed to happen, but other than that, the app and camera in their simplest form were flawless. I have recommended these cameras to anyone and everyone who asks us what camera to use. If we do not see any fixes happen with the app and camera functionality, we will not be recommending this camera to anyone, and we will be getting new ones. Since the last few updates, we have not had any microphone capability to talk with our kids; we have entirely lost the ability to look back at our timeline to see recorded crying events or look back at any events. We have lost the ability for our family to share cameras even with full permissions tuned on. We have also lost hundreds of pictures stored on our camera roll before the update that put photos on the phone camera roll. After looking at the reviews online, it seems this is not a troubleshooting issue; this is an application issue. I am begging you to please fix these issues. Go back to a previous version. The app used to be functional and straightforward; now, it might as well be a paperweight.
  • Very disappointed Sep 30, 2019

    By monicac53
    We were very excited about this monitor when we first got it. We loved the look of it as well as the ability to watch the monitor from our cell phone. However, we’ve been extremely disappointed by the real-time function of this monitor especially with the new app update. We can no longer look back on any of the live feed videos we used to be able to, the camera disconnects from our WiFi constantly, and we are unable to connect to the camera from the app to play any music/sound. I’ve tried contacting support with no help. We’ve considered getting a new monitor, but this one cost $150. That is a lot of money to be wasted on this product that does not work the way it says it will. I would not recommend this product to any current or expecting parents.
  • Mar 19, 2021

    By Siddharth Malhotra
    Very bad experience. The camera keeps disconnecting. customer care is useless. told me that the wifi was the problem so bought a new mesh network, put one in front of it like 2 mts away. Still keeps disconnecting. Not reliable at all. Would not give it even free to an enemy this product
  • App very unreliable and slow load time May 9, 2020

    By KMPas
    Wanted to love this but very disappointed. We have fiber optic high speed internet and brand new iPhones. The live video feed takes forever to load (even when on same WiFi) and is horrible if trying to view it outside the home over the cloud. I took a business trip and trying to check in on my baby and nanny was a frustrating nightmare. Only worked 50% of the time and took minutes to load if ever. And if you exit the app (to check a text or email) and go back into the app the waiting game starts all over again. I’ve reset the cameras, updated software, updated the app, unplugged it more times than I can count. Some app updates are better than others. Really regretting buying 2 of these cameras 10 months ago. Not worth the hassle.
  • Unreliable Jun 3, 2019

    By AlyssaK2014
    This baby monitor has everything I want in a baby monitor...when it works. It disconnects from our internet daily, even though our WiFi connection is very strong throughout the house. I have to open and close the app over and over to finally get it to connect, or completely reconnect to the network all together. Not to mention, how awful it is when it disconnects in the middle of the night and won’t reconnect (as it did last night). How annoying! I just want to simply be able to open up our Lollipop app and know that I can safely monitor our child. I mean...isn’t that the point of a baby monitor? We are expecting baby #2 and I am so very frustrated that I will have to buy not only one new camera, but two because this one is not reliable.

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