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Little Caesars

Little Caesars

Little Caesar Enterprises, Inc.

Find a location near you & browse through our menu of delicious pizzas & sides

4.6 Ratings 125K+ Reviews 5M+ Downloads

Ratings & Reviews

4.6
125.1K+ Ratings
  1. 5
    79+%
  2. 4
    11+%
  3. 3
    3+%
  4. 2
    1+%
  5. 1
    6+%
Write a Review
  • Great..but Aug 25, 2020

    By Sshuskey82
    Each location you are ordering from for delivery or carry out should list every item available in store. Example if you have 8 drink selections in store but only list 4 online to choose from in 2 liters I ordered few days ago my delivery person was kind enough to call me she didn’t leave store until she reached me to get a replacement drink selection the ones listed online I selected were out of stock which happens but maybe a sub note on drinks could work or give all selections gives more to choose from hence taking risk to run out of the 4 selections you list online because people are unaware you have more to choose from unless they physically come to the store. Idk maybe just me but offer same for delivery as you do in store please if u have a lot more than a few selections might not run out so quick. That’s just me.. other than that app is awesome and works flawlessly!
    more
  • Mar 25, 2021

    By Mimi Miller
    I use it all the time with no problems, so that's a five star in my book. As these types of things usually have several problems. But I have from time to time not been able to see certain items I know for a fact they have, for instance their classic original cheese pizza. At certain times when there's a promo running that choice mysteriously disappears, it's happened repeatedly which leaves me to believe it can't be a glitch. So for that I'll write four stars instead of five. But overall good XP
    more
  • Ready to order Apr 5, 2021

    By BeBetterWithFood.com
    I love the ease of ordering pizza through the Little Caesars app. Little Caesars’ app just needs one tweak, in my opinion. I think one more step should be added to make the experience a little better. The default time isn’t always the time I want to pick up the pizza. If I had to select a time, that would make it easier than having to call in and let the restaurant know that the order needs to be delayed an hour. I’ve missed changing that several times. If you added one more question: “Do you want your pizza ready in 15 minutes or later?” your customers would be able to control when the restaurant begins working on their order. A YES answer would loop back to the ‘default time’ and a NO answer would take them to the ‘schedule pick-up’ time. Thanks for everything. You guys are great!
    more
  • Needs Improvement Mar 29, 2021

    By ThatOneMormonGuy
    The app is a decent restaurant app but lacks certain features that are a necessity. I enjoy being able to set favorite items for quicker orders and being able to set orders for pickup from an In store pizza portal with accurate time estimates is very helpful. And While it’s incredibly convenient to order on the app and pick up your order from the pizza portal without having to interact with anybody, the app has certain downsides that don’t always make using it worth it. The app can crash and load very slowly at times, it also lacks any form of item editing or special requests. Currently, the app has no way to request removing or adding toppings at all. There are also minor things like not including bundle deals that you’d find in stores but these aren’t as frustrating as the previously mentioned issues. For the most part, I use the app whenever I order but when I want a stuffed crust with no pepperoni, I have to call the store ahead, and I’d much rather just use the app.
    more
  • Apr 3, 2021

    By Susan Asia Matos Thomas
    Great..hot n fresh!!.. Better than chancing it to be sitting for long periods of time. The app has never NOT advised me when it was ready...i love it!
  • A few nuisances that make app annoying to use Apr 11, 2020

    By be_rad32
    I don't like how the app forces you to use Apple Pay instead of manually enter a credit card number. What if I wanted to use a different card? I also don't enjoy how the app doesn't tell you from which pizza location the delivery will be coming from. I had a coupon for a free pizza but did not give me the option on the app, so I had to call several locations just to figure out which one my order was on so I'd be able to ask them to add the pizza to the delivery. This was very inconvenient as I was simply trying to send an order to my friend who lives in a different location of town from me. Another reason this is a bad design is because when I called the location for the delivery, they told me delivery is for the app only. So you are forced to use this terrible app. Lastly, I don't like how when you check out as a guest, you can't go back and see the status of your order. You have to figure out which location it is and call if you have a question or alteration on the order. Dominos, for example, tells you when they're firing up your pizza, when it gets out of the oven and keeps you updated every step of the way. Little Cesar's app logs you out and you can't check on your order, it just resets which is very irritating.
    more
  • Many unavailable item Aug 29, 2020

    By SweetHotPepper
    I ordered pizza in Machesney Park Illinois last week and it was definitely a 5-Star Pizza! Service was impeccable and it was honestly the best pizza any of us had in quite a long time. Perfect! Tonight, being between Beloit & Janesville, I looked at the menu and the first thing I saw was Online Orders not accepted at this location. Then, I noticed there was nothing saying I could build my own pizza. Finally, there is no place that lists what ingredients are available to go on the pizza. That being said, my guests and I looked at the menu and we wrote down our preferred order. Upon calling the Beloit, Wisconsin location, exactly half of what we were ordering, is not available at that store. The kid working and answering the phone was not familiar with the things I was asking for. His response was that they couldn’t offer those items because there’s no key on the register to ring it up. That’s not a good business practice to have an online menu for people to order from and not stock half of the items that are advertised. Beloit Wisconsin I’m sorry but you only earned 2-Stars. Step it up!
    more
  • Apr 4, 2021

    By deathseeker754
    Don't use the app, ordered, store apparently wasn't open, so the took my money, no refunds issued, had to go to next town over and then charged almost double because they can't transfer payment from store to store. DO NOT USE THE APP. That's the best advice I can give to anyone thinking if downloading this.
    more
  • Apr 8, 2021

    By A Smith
    Apps fine but customer service when u order and get delivery sucks I have been trying since the 18th to get a response on an order that was never delivered and have yet to receive an email or a phone call to any of the close to 10 emails or surveys or phone calls. was told to call a number it just rang and rang no answer left a message no return call. Emailed the corporate office still nothing .. Doordash wants no responsibility in it and won'thelp .#Thanks4DaRipoff Update 4/8 no response yet
    more
  • Mar 28, 2021

    By Mike Griffin
    The only options to purchase promotional items are through up-sell combo packages. I came here for a pizza on a pretzel. I didn't ask for breadsticks or soda. It is my God-given, American right to purchase as much or as little as I want. Seriously though, add an option for specialty pizzas a-la-carte.
    more

No reviews available

  • Great..but Aug 25, 2020

    By Sshuskey82
    Each location you are ordering from for delivery or carry out should list every item available in store. Example if you have 8 drink selections in store but only list 4 online to choose from in 2 liters I ordered few days ago my delivery person was kind enough to call me she didn’t leave store until she reached me to get a replacement drink selection the ones listed online I selected were out of stock which happens but maybe a sub note on drinks could work or give all selections gives more to choose from hence taking risk to run out of the 4 selections you list online because people are unaware you have more to choose from unless they physically come to the store. Idk maybe just me but offer same for delivery as you do in store please if u have a lot more than a few selections might not run out so quick. That’s just me.. other than that app is awesome and works flawlessly!
    more
  • Ready to order Apr 5, 2021

    By BeBetterWithFood.com
    I love the ease of ordering pizza through the Little Caesars app. Little Caesars’ app just needs one tweak, in my opinion. I think one more step should be added to make the experience a little better. The default time isn’t always the time I want to pick up the pizza. If I had to select a time, that would make it easier than having to call in and let the restaurant know that the order needs to be delayed an hour. I’ve missed changing that several times. If you added one more question: “Do you want your pizza ready in 15 minutes or later?” your customers would be able to control when the restaurant begins working on their order. A YES answer would loop back to the ‘default time’ and a NO answer would take them to the ‘schedule pick-up’ time. Thanks for everything. You guys are great!
    more
  • Apr 3, 2021

    By Susan Asia Matos Thomas
    Great..hot n fresh!!.. Better than chancing it to be sitting for long periods of time. The app has never NOT advised me when it was ready...i love it!
  • Little Caesar’s App- A++++++ Oct 1, 2019

    By MericanBlueLine
    Convenience, easy use, food always ready! The Little Caesar’s app has always been very easy to use, very convenient and my food has always been ready on time or early and placed into the pizza portal ready for me to pick up, which is wonderful because the food is always warm and ready when I arrive as the pizza portal keeps it warm for you! The Little Caesar’s app is without question the best restaurant/ food app out there due to its convenience, easy use and never having any issues with ordering my food and having it ready when I arrive! Other restaurant apps I have experienced issues with from ordering my food, to paying for the meal and trying to use a different credit card then the one “on file”. With the Little Caesar’s app, I have never ran into any issues whatsoever! A++++
    more
  • Very good app however... Dec 2, 2019

    By explostevo9921
    I received two notifications from the app telling me that my order was ready but I had to go to the counter for pickup. When I got to the store I was told that my order wasn’t ready yet. What was most irritating to me is the explanation that the girl at the counter gave for the lateness. She informed me that ‘corporate’ sends the notifications. I have used this app many times and pickup through the portal almost once a week. I’ve noticed that the notifications are sent by the individual store only when the employees put the numbers into the back of the portal. Simply put the employee lied to me. That is the reason I felt compelled to fill out this review.
    more
  • Mar 25, 2021

    By Mimi Miller
    I use it all the time with no problems, so that's a five star in my book. As these types of things usually have several problems. But I have from time to time not been able to see certain items I know for a fact they have, for instance their classic original cheese pizza. At certain times when there's a promo running that choice mysteriously disappears, it's happened repeatedly which leaves me to believe it can't be a glitch. So for that I'll write four stars instead of five. But overall good XP
    more
  • Apr 1, 2021

    By A Q
    Good app, I order LC often...one thing that's missing is the ability to add notes to a order. The place near me is hit or miss w their crazy bread... sometimes it has plenty of butter and garlic (which I love) other times it's dry dry dry w a sprinkle of garlic...pizza crust had more going on. Before Covid I'd have to hand the bread back to them and ask for extra butter and garlic since it was always lacking AND THEY'D CHARGE ME FOR IT!
    more
  • Mar 31, 2021

    By Mandy Bock
    I use the app quite often with no issues(to my knowledge)our order is usually in the Portal before the estimated time. My only wish is that there was an option to edit the Pizza, add/remove toppings. Specifically for the Pretzel Pizza. No complaints beyond that!
    more
  • The app works great! Does not always include the specials! Jan 5, 2021

    By AFMercier23
    The app itself is easy to use and works great! The problem is that it doesn’t offer the specials at particular stores. Also, when ordering from the app, they gave us a 20 minute wait. We were 2 minutes from the store. There were NO other customers at the store. So, we waited just a bit then went to the window to pick up the order. They hadn’t even started our order yet! The app told them to have the pizzas ready for the given time! They actually started our order early when we told them we were waiting. Warning, the stores do not necessarily start your orders when you make your order from the app! We would have been better off making the order at the store!
    more
  • TV pictures of food Apr 12, 2020

    By BlkLbl
    I usually get two different kinds of pizza and/or chicken wings every visit a few times a month and I am highly satisfied! However, the thin crust pepperoni that they push all the time on the TV ads, never looks like it when you get it. The only problem that I have with the TV picture to the actual item I received is the crust is always burnt beyond recognition around the outside. I think they should either put cheese and pepperoni right to the very end Or turn the heat down. In the very beginning my pizza did look like the picture on the television, as in the amount of pepperoni on the pizza but lately someone is skimping on all the toppings and when you get and pay for extra pepperoni, that pizza needs to be covered like a carpet!
    more
  • Needs Improvement Mar 29, 2021

    By ThatOneMormonGuy
    The app is a decent restaurant app but lacks certain features that are a necessity. I enjoy being able to set favorite items for quicker orders and being able to set orders for pickup from an In store pizza portal with accurate time estimates is very helpful. And While it’s incredibly convenient to order on the app and pick up your order from the pizza portal without having to interact with anybody, the app has certain downsides that don’t always make using it worth it. The app can crash and load very slowly at times, it also lacks any form of item editing or special requests. Currently, the app has no way to request removing or adding toppings at all. There are also minor things like not including bundle deals that you’d find in stores but these aren’t as frustrating as the previously mentioned issues. For the most part, I use the app whenever I order but when I want a stuffed crust with no pepperoni, I have to call the store ahead, and I’d much rather just use the app.
    more
  • Mar 25, 2021

    By Jason Newman
    Have had decent experiences, but recently, updating my orders has not occurred. I don't get pick up information, can't check through the my account section, so I have to speak with the counter person, which is exactly why I use this app, I wish to speak with no one.
    more
  • Mar 30, 2021

    By Kris Mendez
    App is easy to use. My only gripe is it lacks customization for many items. Especially a specialty crust. Not all of us want pepperoni as a primary topping. I can easily change this in stores so why can't we do this on the app?
  • Mar 31, 2021

    By Angel Santiago
    Google pay is no longer available, and I can not remove meat from pizzas. I am a Vegetarian but can not order promo cheeser-cheeser, slices n sticks or pretzel without pepperoni. The app does not allow it or special instructions then not all stores are willing to make it without the pepperoni (plain cheese).
    more
  • Just okay, because Dec 7, 2020

    By Uch the Hooch
    Although there is an option to creat your own pizza, there is no option for altering a pizza already on menu. For instance, ordering the 5 Meat Feast with LIGHT CHEESE is not an option. Instead I have to order on app, then call to make sure the pizza I just ordered has light cheese. Which is redundant except for the fact that I’ve paid for my pizza online and only need to use the pizza portal when I come in for pickup. As if placing an order online and then having to call to make an adjustment isn’t tasked enough, I waited 10 minutes one time for someone to answer the phone and by that time, it was already too late and my pizza was already made with regular cheese. If customization was created on the app, OR a simple text box for COMMENT, then I would definitely rate the app 5 stars.
    more
  • Many unavailable item Aug 29, 2020

    By SweetHotPepper
    I ordered pizza in Machesney Park Illinois last week and it was definitely a 5-Star Pizza! Service was impeccable and it was honestly the best pizza any of us had in quite a long time. Perfect! Tonight, being between Beloit & Janesville, I looked at the menu and the first thing I saw was Online Orders not accepted at this location. Then, I noticed there was nothing saying I could build my own pizza. Finally, there is no place that lists what ingredients are available to go on the pizza. That being said, my guests and I looked at the menu and we wrote down our preferred order. Upon calling the Beloit, Wisconsin location, exactly half of what we were ordering, is not available at that store. The kid working and answering the phone was not familiar with the things I was asking for. His response was that they couldn’t offer those items because there’s no key on the register to ring it up. That’s not a good business practice to have an online menu for people to order from and not stock half of the items that are advertised. Beloit Wisconsin I’m sorry but you only earned 2-Stars. Step it up!
    more
  • A few nuisances that make app annoying to use Apr 11, 2020

    By be_rad32
    I don't like how the app forces you to use Apple Pay instead of manually enter a credit card number. What if I wanted to use a different card? I also don't enjoy how the app doesn't tell you from which pizza location the delivery will be coming from. I had a coupon for a free pizza but did not give me the option on the app, so I had to call several locations just to figure out which one my order was on so I'd be able to ask them to add the pizza to the delivery. This was very inconvenient as I was simply trying to send an order to my friend who lives in a different location of town from me. Another reason this is a bad design is because when I called the location for the delivery, they told me delivery is for the app only. So you are forced to use this terrible app. Lastly, I don't like how when you check out as a guest, you can't go back and see the status of your order. You have to figure out which location it is and call if you have a question or alteration on the order. Dominos, for example, tells you when they're firing up your pizza, when it gets out of the oven and keeps you updated every step of the way. Little Cesar's app logs you out and you can't check on your order, it just resets which is very irritating.
    more
  • Apr 4, 2021

    By deathseeker754
    Don't use the app, ordered, store apparently wasn't open, so the took my money, no refunds issued, had to go to next town over and then charged almost double because they can't transfer payment from store to store. DO NOT USE THE APP. That's the best advice I can give to anyone thinking if downloading this.
    more
  • Apr 8, 2021

    By A Smith
    Apps fine but customer service when u order and get delivery sucks I have been trying since the 18th to get a response on an order that was never delivered and have yet to receive an email or a phone call to any of the close to 10 emails or surveys or phone calls. was told to call a number it just rang and rang no answer left a message no return call. Emailed the corporate office still nothing .. Doordash wants no responsibility in it and won'thelp .#Thanks4DaRipoff Update 4/8 no response yet
    more
  • Mar 28, 2021

    By Mike Griffin
    The only options to purchase promotional items are through up-sell combo packages. I came here for a pizza on a pretzel. I didn't ask for breadsticks or soda. It is my God-given, American right to purchase as much or as little as I want. Seriously though, add an option for specialty pizzas a-la-carte.
    more
  • I placed an order and it disappeared Dec 12, 2020

    By Erin14m
    I placed an order on the app at 6:58 p.m. and went to the store to pick up. The app told me my pizza would be ready between 7:15-7:20 p.m. and that a notification and an email would be sent when the pizzas were ready, and I could just use the pizza portal in the store. None of these things ever occurred, and when I went back into the app to show the clerk my order on the app, it was gone. Even now at 11:30 p.m. it shows no orders ever placed on my account, but I am logged in on the account I ordered from (I only have one account). What if I needed a refund or to report an issue with my order? I was lucky that this location was overwhelmed and just started handing out pizzas left and right without ringing them up or checking receipts/apps/etc. Otherwise I would have ZERO proof of my order other than having to show them my bank statement where I was charged for the food. Super inefficient app but luckily an even more inefficient restaurant.
    more

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