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Later - Schedule for Instagram

Later - Schedule for Instagram

Later (previously Latergramme)

Later is the #1 visual social marketing platform for businesses.

4.8 Ratings 3M+ Reviews 1M+ Downloads

Ratings & Reviews

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  • Refund issue Oct 15, 2019

    By Rodo113
    I tried to cancel an order 3 seconds after placing it and the app rejected my request saying my order was being prepared.. in 3 seconds? I spoke with a male representative who canceled the order and said I would get a “full refund”, he never told me that the tip I gave had to to be edited through the app to get a “full refund”. Also they only allow a 1 hour window to edit tips. My “full refund” would take 3-5 days? So how would I have known to edit my tip if the representative didn’t tell me? I noticed a different amount being refunded so I called and spoke with a female representative. She kept talking and wouldn’t listen. She said I had to edit the tip through the app and that they can refund the tip. I asked why when the order was canceled and a driver never picked up the food. She said I can still do it on the app, I told her I cannot and that the 1 hour window expired 24 hours ago. She said she fixed it on the app and I should see it. I didn’t believe her and asked for a manager. She refused to transfer me to one. After 10 minutes of begging for one I got fed up and terminated the call. Since I’ve tried to get the refund and they keep trying to navigate me through the app so I can talk to a representative. I tried that but got nowhere! I keep trying to speak with them through the app but they refuse. I’m done with Uber everything. Disappointed consumer.
  • Best Food Delivery App Mar 29, 2021

    By mikwehttam
    I’ve been using food delivery apps for years, and watched as the big three have evolved over time. I can safely say that UberEats is by far the best food delivery app/service now. Postmates, who used to be the most refined service/app, with the best customer service, now has the absolute worst customer service by far (so bad that I’ve stopped using them altogether). DoorDash usually has the largest selection of available restaurants, but their customer service could use a little work, and they occasionally accept orders without making sure there is a driver available to deliver it. Finally, UberEats, which used to have the most limited selection, has grown to almost match DoorDash. What sets them apart though is their customer service, which is the best by far, something that is essentially with a food delivery service, where thing will inevitably go wrong sometimes (although they seem to have fewer problems than the others). They also have some nice additional features, such as priority delivery ($1.50 extra to make sure that your order is delivered first by the driver), and a graphic to show you when an item is out of stock (instead of just having the item missing from the menu as with other apps). You also get reward points for delivery orders which are shared with the regular Uber app, and count toward higher tier statuses.
  • Mar 19, 2021

    By Amber Statkeviciute
    Great app!!! I love using this app as it is such a great help with scheduling posts. I recently had somr issues with the app as it was crashing and it was explained and solved by the team within couple of days! The only downside is that you are unable to create automatic posts if your instagram is creator account and not business.
  • Horrible rewards and customer service Nov 15, 2019

    By sammmm545
    As you earn rewards you are only not aware that you have received multiple rewards but they make it so hard to put it in that many times you give up. Then you you see promotions such as buy one get one free, but i had a few friends try and redeem this after i failed and no one could figure it out. Then it tells you restaurant is closed when it’s not. If You needs assistance, it is impossible to even connect with anyone at Uber eats (through any means) since order hasn’t been placed. I’ve lost hundreds of dollars in promos because i was not aware they were there. I use this application several times a day for years and have never so frustrated at their cryptic ways and I am. I have never rated any business less than 5 stars and this is the first time I’ve rated a 1. I like their efficiency and their concept is great but the fees are meant to confuse the average person. It’s sad because i was such a huge fan but they are starting to become shady with promises and surprise fees that after all these years I have to start using grub hub and Postmates. I would love to be contacted via any means from them and would be very happy to let them know what has frustrated myself and friends but i know that support will never come and it pains me to have to give a 1 star for the first time in my life.
  • Worst experience! Apr 8, 2021

    By wowharmonyy
    I’m usually not like this when it comes to services and i try not to complain .However, this was a horrible experience. They absolutely messed up and it was uber’s fault not a driver’s. So I order my food and it says that it should be delivered by 1:50 so as I’m waiting for my order the time gets pushed back further and further until it reaches the time that it says it should be delivered at the latest so I go onto Uber eats help and I figure out how to cancel my order and whenever I go to cancel my order it says that I will be charged $8.75 for doing so like it was my fault that they couldn’t find anybody to get my order. So now I’m forced to wait for food that is probably going to be cold because it is been so long since it’s been prepared. It is now 2:13 and I sent in my order an hour ago. Mind you when I tried to contact Uber eats support it only allowed a text option which was unavailable because I guess it was busy. So they also don’t have a phone contact line so I couldn’t even review the extra charge. I usually use UE because they are cheaper than Door dash but i will no longer be using this service due to the inconsideration for their customers. Very disappointed because i used to like y’all and i only put 5 stars so more people can see how trash this is.
  • One driver ruins it all Jun 26, 2019

    By So67 hep
    App works fairly well, so far food orders perfect until last night. Order #6A7F4 with driver Courtney in Tampa. Ordered from Deeya Indian Food in Clearwater FL. Was estimated 30 minutes. Assigned to driver Courtney. Had only a 60% rating, not sure why she is even allowed to continue to deliver with that lack of respect for the customer that they rated her 60. As order picked up, somehow, without my authorization, she was assigned another delivery from the same restaurant, and this extended my delivery to from 25 to 35 minutes. Why am I paying for colder food? Then, 8 minutes before my scheduled delivery, my order shows delivered. Yeah, the moron of a driver looks to have delivered both orders to the first stop. Even Ubereats couldn’t get a hold of driver. Sure my money was refunded, but that is not good enough. I want to know what happens to the driver, should be banned from Uber and or ubereats for at least a year, and I should at a minimal get a free meal. I sat and waited an hour, starving....and eventually had to go out and get my own food....wonder how quickly I will use ubereats again.....or recommend to others....NOT. If Ubereats want to keep me as a customer......something should be done more then, oh we so sorry...we will refund you ok...... Very very disappointed customer.....
  • Feb 28, 2021

    By Tara Norton
    I can't link my Facebook, it keeps directing me to create a new page. I've taken the steps that later recommended and still can't connect. Without this I might as well not have the app at all.
  • Terrible App Complete Garbage Feb 5, 2019

    By mike1937
    Let me just start with saying Door Dash refunds are instantaneous. Now, I am making a point to leave this review because what happened to me is wrong. So, I ordered food for my wife yesterday and it was delayed four times before we decided to simply cancel the order in its entirety. I was on the phone with customer support to have the order canceled and support told me to stay on the line while they connected with their driver. This was to let them know the order was being canceled, then all the sudden on my app when I was still on the phone with Uber eats support mind you. My order gets completed? So, without the order ever even coming within 20 minute radius even near my wife my card gets charged because the driver was given a heads up by Uber eats to cancel my order i.e. mark it as completed. Not to mention I had to call customer support 3 times so they could understand I wanted a refund to my card and not my Uber eats account. Really, Who wants to spend money on a app that literally doesn’t work for the consumer? Worst experience I have ever had and with no recommence from Uber eats I’m out 23 bucks for 3-5 business days and no credits in my account for all the bull. I should’ve gotten some kind of, “I’m sorry” credits from Uber eats but apparently my past history of ordering from them over $300+ means nothing to them.
  • Outstanding Service! Feb 15, 2021

    By MiMi LeeLee
    Joseph kept me well informed about my order. He delivered a completely accurate order with utensils, condiments, and all items included. He delivered my order early, dropped it at the door as arranged. When I opened the door, he wished us a very sweet Happy Valentine’s Day greeting. On the other hand, my daughter was amazed as she waited for her order from another restaurant very close to this Cracker Barrel through a DIFFERENT delivery service. After waiting several hours, she received a call saying her order was going to be another 45 minutes before it was prepared, and they sounded like they wanted her to just cancel the order. At that point, she, her, husband, and oldest son were starving and she said that she preferred to wait. (For point of reference, I had just placed my order for two (mentioned above), and mine showed as already being prepared. My order actually arrived well before her order left the restaurant. When her order arrived, she had no bread which was to be included with meals. She also was missing an appetizer and their order was cold. While the company did reimburse her for missing items, it was a disappointment. So, thank you to Joseph, UberEats , and Cracker Barrel for your exemplary service!
  • Mar 18, 2021

    By Diana Popova
    Worked exactly as described. Very easy to use .
  • Refund issue Oct 15, 2019

    By Rodo113
    I tried to cancel an order 3 seconds after placing it and the app rejected my request saying my order was being prepared.. in 3 seconds? I spoke with a male representative who canceled the order and said I would get a “full refund”, he never told me that the tip I gave had to to be edited through the app to get a “full refund”. Also they only allow a 1 hour window to edit tips. My “full refund” would take 3-5 days? So how would I have known to edit my tip if the representative didn’t tell me? I noticed a different amount being refunded so I called and spoke with a female representative. She kept talking and wouldn’t listen. She said I had to edit the tip through the app and that they can refund the tip. I asked why when the order was canceled and a driver never picked up the food. She said I can still do it on the app, I told her I cannot and that the 1 hour window expired 24 hours ago. She said she fixed it on the app and I should see it. I didn’t believe her and asked for a manager. She refused to transfer me to one. After 10 minutes of begging for one I got fed up and terminated the call. Since I’ve tried to get the refund and they keep trying to navigate me through the app so I can talk to a representative. I tried that but got nowhere! I keep trying to speak with them through the app but they refuse. I’m done with Uber everything. Disappointed consumer.
  • Best Food Delivery App Mar 29, 2021

    By mikwehttam
    I’ve been using food delivery apps for years, and watched as the big three have evolved over time. I can safely say that UberEats is by far the best food delivery app/service now. Postmates, who used to be the most refined service/app, with the best customer service, now has the absolute worst customer service by far (so bad that I’ve stopped using them altogether). DoorDash usually has the largest selection of available restaurants, but their customer service could use a little work, and they occasionally accept orders without making sure there is a driver available to deliver it. Finally, UberEats, which used to have the most limited selection, has grown to almost match DoorDash. What sets them apart though is their customer service, which is the best by far, something that is essentially with a food delivery service, where thing will inevitably go wrong sometimes (although they seem to have fewer problems than the others). They also have some nice additional features, such as priority delivery ($1.50 extra to make sure that your order is delivered first by the driver), and a graphic to show you when an item is out of stock (instead of just having the item missing from the menu as with other apps). You also get reward points for delivery orders which are shared with the regular Uber app, and count toward higher tier statuses.
  • Mar 19, 2021

    By Amber Statkeviciute
    Great app!!! I love using this app as it is such a great help with scheduling posts. I recently had somr issues with the app as it was crashing and it was explained and solved by the team within couple of days! The only downside is that you are unable to create automatic posts if your instagram is creator account and not business.
  • Horrible rewards and customer service Nov 15, 2019

    By sammmm545
    As you earn rewards you are only not aware that you have received multiple rewards but they make it so hard to put it in that many times you give up. Then you you see promotions such as buy one get one free, but i had a few friends try and redeem this after i failed and no one could figure it out. Then it tells you restaurant is closed when it’s not. If You needs assistance, it is impossible to even connect with anyone at Uber eats (through any means) since order hasn’t been placed. I’ve lost hundreds of dollars in promos because i was not aware they were there. I use this application several times a day for years and have never so frustrated at their cryptic ways and I am. I have never rated any business less than 5 stars and this is the first time I’ve rated a 1. I like their efficiency and their concept is great but the fees are meant to confuse the average person. It’s sad because i was such a huge fan but they are starting to become shady with promises and surprise fees that after all these years I have to start using grub hub and Postmates. I would love to be contacted via any means from them and would be very happy to let them know what has frustrated myself and friends but i know that support will never come and it pains me to have to give a 1 star for the first time in my life.
  • Worst experience! Apr 8, 2021

    By wowharmonyy
    I’m usually not like this when it comes to services and i try not to complain .However, this was a horrible experience. They absolutely messed up and it was uber’s fault not a driver’s. So I order my food and it says that it should be delivered by 1:50 so as I’m waiting for my order the time gets pushed back further and further until it reaches the time that it says it should be delivered at the latest so I go onto Uber eats help and I figure out how to cancel my order and whenever I go to cancel my order it says that I will be charged $8.75 for doing so like it was my fault that they couldn’t find anybody to get my order. So now I’m forced to wait for food that is probably going to be cold because it is been so long since it’s been prepared. It is now 2:13 and I sent in my order an hour ago. Mind you when I tried to contact Uber eats support it only allowed a text option which was unavailable because I guess it was busy. So they also don’t have a phone contact line so I couldn’t even review the extra charge. I usually use UE because they are cheaper than Door dash but i will no longer be using this service due to the inconsideration for their customers. Very disappointed because i used to like y’all and i only put 5 stars so more people can see how trash this is.
  • One driver ruins it all Jun 26, 2019

    By So67 hep
    App works fairly well, so far food orders perfect until last night. Order #6A7F4 with driver Courtney in Tampa. Ordered from Deeya Indian Food in Clearwater FL. Was estimated 30 minutes. Assigned to driver Courtney. Had only a 60% rating, not sure why she is even allowed to continue to deliver with that lack of respect for the customer that they rated her 60. As order picked up, somehow, without my authorization, she was assigned another delivery from the same restaurant, and this extended my delivery to from 25 to 35 minutes. Why am I paying for colder food? Then, 8 minutes before my scheduled delivery, my order shows delivered. Yeah, the moron of a driver looks to have delivered both orders to the first stop. Even Ubereats couldn’t get a hold of driver. Sure my money was refunded, but that is not good enough. I want to know what happens to the driver, should be banned from Uber and or ubereats for at least a year, and I should at a minimal get a free meal. I sat and waited an hour, starving....and eventually had to go out and get my own food....wonder how quickly I will use ubereats again.....or recommend to others....NOT. If Ubereats want to keep me as a customer......something should be done more then, oh we so sorry...we will refund you ok...... Very very disappointed customer.....
  • Feb 28, 2021

    By Tara Norton
    I can't link my Facebook, it keeps directing me to create a new page. I've taken the steps that later recommended and still can't connect. Without this I might as well not have the app at all.
  • Terrible App Complete Garbage Feb 5, 2019

    By mike1937
    Let me just start with saying Door Dash refunds are instantaneous. Now, I am making a point to leave this review because what happened to me is wrong. So, I ordered food for my wife yesterday and it was delayed four times before we decided to simply cancel the order in its entirety. I was on the phone with customer support to have the order canceled and support told me to stay on the line while they connected with their driver. This was to let them know the order was being canceled, then all the sudden on my app when I was still on the phone with Uber eats support mind you. My order gets completed? So, without the order ever even coming within 20 minute radius even near my wife my card gets charged because the driver was given a heads up by Uber eats to cancel my order i.e. mark it as completed. Not to mention I had to call customer support 3 times so they could understand I wanted a refund to my card and not my Uber eats account. Really, Who wants to spend money on a app that literally doesn’t work for the consumer? Worst experience I have ever had and with no recommence from Uber eats I’m out 23 bucks for 3-5 business days and no credits in my account for all the bull. I should’ve gotten some kind of, “I’m sorry” credits from Uber eats but apparently my past history of ordering from them over $300+ means nothing to them.
  • Outstanding Service! Feb 15, 2021

    By MiMi LeeLee
    Joseph kept me well informed about my order. He delivered a completely accurate order with utensils, condiments, and all items included. He delivered my order early, dropped it at the door as arranged. When I opened the door, he wished us a very sweet Happy Valentine’s Day greeting. On the other hand, my daughter was amazed as she waited for her order from another restaurant very close to this Cracker Barrel through a DIFFERENT delivery service. After waiting several hours, she received a call saying her order was going to be another 45 minutes before it was prepared, and they sounded like they wanted her to just cancel the order. At that point, she, her, husband, and oldest son were starving and she said that she preferred to wait. (For point of reference, I had just placed my order for two (mentioned above), and mine showed as already being prepared. My order actually arrived well before her order left the restaurant. When her order arrived, she had no bread which was to be included with meals. She also was missing an appetizer and their order was cold. While the company did reimburse her for missing items, it was a disappointment. So, thank you to Joseph, UberEats , and Cracker Barrel for your exemplary service!
  • Mar 18, 2021

    By Diana Popova
    Worked exactly as described. Very easy to use .
  • Feb 25, 2021

    By Lucy Zheng
    Concept is good but implementation is horrible. Requiring to link to a Facebook page is one thing but then the Later system doesn't even realize that and keeps asking you to log in and connect (then says, it's already connected - no duh). Frustrating. Not worth it. Believe the 2.5 average reviews and find something else. Save yourself the trouble.
  • Feb 27, 2021

    By Gwen Pharoh
    This is app is really neat and has so much potential, and I love how I can access it one my computer so easily! However, this app can't download a basic and normal photo from my phone. I guess my phone camera is too good? But if I can't upload the basic photos from my phone, unfortunately this app is useless to me. It really is a shame because I really like this app and think it has a ton of potential! I hope this problem can be fixed soon.
  • Feb 17, 2021

    By Christopher Allen
    The free version is a waste of time. Give me some of the basics, without charge, that may actually help my account grow, in turn, helping make a profit on my art-product - then we'll 'talk' about upgrading to a paid version that offers even more powerful tools. By some of the basics, I mean: Posting directly from your platform to Instagram, allowing first-comment option, and optimal time to post, etc. I'm an extremely low budget artist who can't afford to pay for tools like these, when I first have to dig myself out of the algorithmic and manufacturing hole. (and it's a deep one and would take much more time than your measly 14 day free trial) How about your tool giving back to a marginalized (queer) community by offering actual services that can help combat the huge conglomerate corporations that slap a rainbow flag on all of their products ONCE (June) every year by offering services that can actually be of use, for free. I'd be happy to invest, once I have gained more exposure in the market. For now... no thanks and I wish I could get my precious time back that I wasted on this joke, that is the "Free" version.
  • Feb 27, 2021

    By Rafael Lee
    The app was just working fine. Until today it won't let me save anything, it always give me an error message. I can even view anything anymore if i go to preview.
  • Feb 21, 2021

    By Aprilia Hartami
    Such an awful app! I am not able to post my contents as easy as I thought. Not easy to login, reset password and connect to my correct account. Super confusing!
  • Third time wasn’t a charm May 11, 2020

    By iamsooooomadrn
    I have been using this app for quite a while now, and while I can understand a missing item here and there (sometimes stuff just happens), issues for 3 orders in a row is ridiculous. Last night we ordered from the McDonald’s we always do and when the driver got here, it was someone else’s order. She had delivered our food to that person instead. When we told her the issue she said okay and then left with the wrong order so we were left with nothing. So we ordered the exact same thing with a note to the driver to double check that it was the food we had ordered before bringing it upstairs. The time goes by and the app notifies me that the food has been delivered. It hadn't been, and the driver hadn’t contacted us at all. At this point we had given up on the drivers for the night. Now fast forward to less than an hour ago and we decide to try again since it is now daytime and not at night and maybe we had just been unlucky. The driver arrives and is missing ten dollars of food that we ordered. We ask him to wait a sec while we check the bags and he runs back to his car and drives off. Then we call the restaurant and they confirm that all items had been bagged and handed together to our driver. Which certainly makes it seem that he kept one considering how he ran off. Normally it could be understandable for a mess up here and there but 3 times in a row? With different restaurants? Come on.
  • Apr 20, 2021

    By Manda Beretta
    After using, the app changed & now you can't post carousel posts with the free version.
  • so many bugs and frustrations it’s not worth it Dec 10, 2019

    By never mind my namr
    I used to use it all the time but getting on it again it was SO FRUSTRATED. The app it’s self is honestly trash it has the same bugs it had months ago and I can’t even use it anymore! My grandmother is ill and she can’t drive anymore so she wanted mc Donald’s (her favorite) so I offered to drive but she refused because of the weather here. I downloaded the app and made my order. At the beginning, it’s asking for a phone number to my account. I don’t have an account yet but that’s not even an option on the front page. I type my grandmothers number and to my surprise she has an account so lucky me. It asked for the password and I got it but for some reason it then bugged out and crashed my phone when I tried logging in. So I opened it again and tried to log in again, it worked after another crash when I reset my pass. I started my order and when I had been sitting there for 10 min checking off boxes just for the app to not recognize the order and bug out and I have to make the order again. I finish my order and now I’m adding my Address, after I add my address and my order it tells me It can’t deliver to my part of town AFTER I did all that. So it bugs out again and I have to reset the app. I’m done trying and am deleting the app and never using it again. I didn’t want to leave a review but my grandmother was very angry at “modern technology” so I decided to leave a review so maybe the developers can fix theses problems.
  • Mar 20, 2021

    By Sovereign House GH
    This app was working ok till recently, asking for login in details every time you open it! Quite frustrating!
  • Mar 18, 2021

    By Alex Landreneau
    Internal Error every time I try to sign in, it won't let me post from desktop "must use app", so now I've paid for nothing.

No reviews available

No reviews available

  • Refund issue Oct 15, 2019

    By Rodo113
    I tried to cancel an order 3 seconds after placing it and the app rejected my request saying my order was being prepared.. in 3 seconds? I spoke with a male representative who canceled the order and said I would get a “full refund”, he never told me that the tip I gave had to to be edited through the app to get a “full refund”. Also they only allow a 1 hour window to edit tips. My “full refund” would take 3-5 days? So how would I have known to edit my tip if the representative didn’t tell me? I noticed a different amount being refunded so I called and spoke with a female representative. She kept talking and wouldn’t listen. She said I had to edit the tip through the app and that they can refund the tip. I asked why when the order was canceled and a driver never picked up the food. She said I can still do it on the app, I told her I cannot and that the 1 hour window expired 24 hours ago. She said she fixed it on the app and I should see it. I didn’t believe her and asked for a manager. She refused to transfer me to one. After 10 minutes of begging for one I got fed up and terminated the call. Since I’ve tried to get the refund and they keep trying to navigate me through the app so I can talk to a representative. I tried that but got nowhere! I keep trying to speak with them through the app but they refuse. I’m done with Uber everything. Disappointed consumer.
  • Best Food Delivery App Mar 29, 2021

    By mikwehttam
    I’ve been using food delivery apps for years, and watched as the big three have evolved over time. I can safely say that UberEats is by far the best food delivery app/service now. Postmates, who used to be the most refined service/app, with the best customer service, now has the absolute worst customer service by far (so bad that I’ve stopped using them altogether). DoorDash usually has the largest selection of available restaurants, but their customer service could use a little work, and they occasionally accept orders without making sure there is a driver available to deliver it. Finally, UberEats, which used to have the most limited selection, has grown to almost match DoorDash. What sets them apart though is their customer service, which is the best by far, something that is essentially with a food delivery service, where thing will inevitably go wrong sometimes (although they seem to have fewer problems than the others). They also have some nice additional features, such as priority delivery ($1.50 extra to make sure that your order is delivered first by the driver), and a graphic to show you when an item is out of stock (instead of just having the item missing from the menu as with other apps). You also get reward points for delivery orders which are shared with the regular Uber app, and count toward higher tier statuses.
  • Mar 19, 2021

    By Amber Statkeviciute
    Great app!!! I love using this app as it is such a great help with scheduling posts. I recently had somr issues with the app as it was crashing and it was explained and solved by the team within couple of days! The only downside is that you are unable to create automatic posts if your instagram is creator account and not business.
  • Horrible rewards and customer service Nov 15, 2019

    By sammmm545
    As you earn rewards you are only not aware that you have received multiple rewards but they make it so hard to put it in that many times you give up. Then you you see promotions such as buy one get one free, but i had a few friends try and redeem this after i failed and no one could figure it out. Then it tells you restaurant is closed when it’s not. If You needs assistance, it is impossible to even connect with anyone at Uber eats (through any means) since order hasn’t been placed. I’ve lost hundreds of dollars in promos because i was not aware they were there. I use this application several times a day for years and have never so frustrated at their cryptic ways and I am. I have never rated any business less than 5 stars and this is the first time I’ve rated a 1. I like their efficiency and their concept is great but the fees are meant to confuse the average person. It’s sad because i was such a huge fan but they are starting to become shady with promises and surprise fees that after all these years I have to start using grub hub and Postmates. I would love to be contacted via any means from them and would be very happy to let them know what has frustrated myself and friends but i know that support will never come and it pains me to have to give a 1 star for the first time in my life.
  • Worst experience! Apr 8, 2021

    By wowharmonyy
    I’m usually not like this when it comes to services and i try not to complain .However, this was a horrible experience. They absolutely messed up and it was uber’s fault not a driver’s. So I order my food and it says that it should be delivered by 1:50 so as I’m waiting for my order the time gets pushed back further and further until it reaches the time that it says it should be delivered at the latest so I go onto Uber eats help and I figure out how to cancel my order and whenever I go to cancel my order it says that I will be charged $8.75 for doing so like it was my fault that they couldn’t find anybody to get my order. So now I’m forced to wait for food that is probably going to be cold because it is been so long since it’s been prepared. It is now 2:13 and I sent in my order an hour ago. Mind you when I tried to contact Uber eats support it only allowed a text option which was unavailable because I guess it was busy. So they also don’t have a phone contact line so I couldn’t even review the extra charge. I usually use UE because they are cheaper than Door dash but i will no longer be using this service due to the inconsideration for their customers. Very disappointed because i used to like y’all and i only put 5 stars so more people can see how trash this is.
  • One driver ruins it all Jun 26, 2019

    By So67 hep
    App works fairly well, so far food orders perfect until last night. Order #6A7F4 with driver Courtney in Tampa. Ordered from Deeya Indian Food in Clearwater FL. Was estimated 30 minutes. Assigned to driver Courtney. Had only a 60% rating, not sure why she is even allowed to continue to deliver with that lack of respect for the customer that they rated her 60. As order picked up, somehow, without my authorization, she was assigned another delivery from the same restaurant, and this extended my delivery to from 25 to 35 minutes. Why am I paying for colder food? Then, 8 minutes before my scheduled delivery, my order shows delivered. Yeah, the moron of a driver looks to have delivered both orders to the first stop. Even Ubereats couldn’t get a hold of driver. Sure my money was refunded, but that is not good enough. I want to know what happens to the driver, should be banned from Uber and or ubereats for at least a year, and I should at a minimal get a free meal. I sat and waited an hour, starving....and eventually had to go out and get my own food....wonder how quickly I will use ubereats again.....or recommend to others....NOT. If Ubereats want to keep me as a customer......something should be done more then, oh we so sorry...we will refund you ok...... Very very disappointed customer.....
  • Outstanding Service! Feb 15, 2021

    By MiMi LeeLee
    Joseph kept me well informed about my order. He delivered a completely accurate order with utensils, condiments, and all items included. He delivered my order early, dropped it at the door as arranged. When I opened the door, he wished us a very sweet Happy Valentine’s Day greeting. On the other hand, my daughter was amazed as she waited for her order from another restaurant very close to this Cracker Barrel through a DIFFERENT delivery service. After waiting several hours, she received a call saying her order was going to be another 45 minutes before it was prepared, and they sounded like they wanted her to just cancel the order. At that point, she, her, husband, and oldest son were starving and she said that she preferred to wait. (For point of reference, I had just placed my order for two (mentioned above), and mine showed as already being prepared. My order actually arrived well before her order left the restaurant. When her order arrived, she had no bread which was to be included with meals. She also was missing an appetizer and their order was cold. While the company did reimburse her for missing items, it was a disappointment. So, thank you to Joseph, UberEats , and Cracker Barrel for your exemplary service!
  • Mar 18, 2021

    By Diana Popova
    Worked exactly as described. Very easy to use .
  • Mar 23, 2021

    By Maximo Portes Corporan
    Easy and simple to use, such a time saver!
  • PLEASURE READ BEFORE DOWNLOADING!!!!! Load DoorDash instead if Nov 28, 2017

    By Tamwee
    I normally use DoorDash but wanted an alternative if my restaurant wasn’t available with DD. I tried UberEATS three time. I completed the profile with my address including corresponding the one the app locator gave for my home. The food went to the wrong address anyway, but the driver called to confirm. This happened a second time. By the time the driver found a my house, the food was cold. Today, the driver was Dawayne called me, stating he was at my gate but couldn’t get in. When I went out, the fence was already open for a repairman. Never showed, so I assumed he also was directed to the wrong address. He didn’t deliver and didn’t take it back to the restaurant. There’s no way to call UberEATS if there’s a problem, just a message. After 30 minutes and 5 message. The last time I resorted to profanity. Then I got a call. When I asked to speak to a supervisor, the rep told me to call an 800 number. If a busy mom and pop joint without other employees can call me, it’s unacceptable a company as large as UberEATS/Uber cannot have a supervisor call or get on the line. Again, don’t waste your time with UberEATS. Caviar Foodjets an DoorDash are much better.
  • Terrible App Complete Garbage Feb 5, 2019

    By mike1937
    Let me just start with saying Door Dash refunds are instantaneous. Now, I am making a point to leave this review because what happened to me is wrong. So, I ordered food for my wife yesterday and it was delayed four times before we decided to simply cancel the order in its entirety. I was on the phone with customer support to have the order canceled and support told me to stay on the line while they connected with their driver. This was to let them know the order was being canceled, then all the sudden on my app when I was still on the phone with Uber eats support mind you. My order gets completed? So, without the order ever even coming within 20 minute radius even near my wife my card gets charged because the driver was given a heads up by Uber eats to cancel my order i.e. mark it as completed. Not to mention I had to call customer support 3 times so they could understand I wanted a refund to my card and not my Uber eats account. Really, Who wants to spend money on a app that literally doesn’t work for the consumer? Worst experience I have ever had and with no recommence from Uber eats I’m out 23 bucks for 3-5 business days and no credits in my account for all the bull. I should’ve gotten some kind of, “I’m sorry” credits from Uber eats but apparently my past history of ordering from them over $300+ means nothing to them.
  • Good but room for improvement Nov 1, 2019

    By avanailah
    Faster than most and a lot of options however there are a few things I personally have problems with for starters after all these service fees, taxes (I know we can’t avoid taxes lol) & delivery fee, your order ends up being like $10 or more than the subtotal. But hey I guess this may be how the drivers are able to make there money, I’m not really sure how that works. But a real tedious thing that I’ve been hoping the app would change already is, this.. okay so I order from both work and from home, the app usually leaves the address on the last place that you ordered from. I disagree with this, I think the programmed destination should be your current address just as the regular Uber app is. I know it’s your responsibility to double check I just wish the app would make it a little easier because once the driver has picked up the order, there is no canceling. So your forced to just throw the money away basically because they’re not refunding you after u cancel lol... or if u have a ride there, I believe they have an option to pick it up at the restaurant. Either way, it’s a lose lose situation for me, with two small babies whose going to get them up at 10 at night just to get mommy’s burger..
  • App malfunction and no compensation Jun 29, 2020

    By CourtneyM11
    I have used Uber Eats about a dozen times. 4 of those times my food took over an hour and 45 min to receive. They compensate by giving you 5 whole dollars. My BIGGEST issue is I ordered from them last night, went back to check on my order and their was no sign that I had ordered. It looked as if there had been no activity. I searched everywhere for my order. So, naturally, I reordered my food thinking it got canceled. I then get a notification that my food was almost to my house. My original order miraculously reappeared. I then frantically go and cancel the second order. They still charged me because it was 9 minutes or so into the order. I emailed customer service and they flat out refuse to refund me in any way shape or form. So I am out the entire amount I paid for the meal and didn’t even get the food I ordered. Absolutely awful customer service. I would give 0 stars if I could. This is just not ok. There was a problem with the app. They should take responsibility for this. I clearly had two replicated orders for the same restaurant. Even so, that should raise a red flag at the very least. Boo all around. Definitely lost a customer and I hope many other take heed.
  • Amie is incredible and deserves a promotion. Jan 31, 2019

    By Pres. Jonathan Taylor Thomas
    I am amending my 1-star review as a direct result of the speedy and helpful customer support I received from Priority Support Team member, Amie. She was completely understanding about my dilemma regarding a terrible, thieving driver (Kristina) and an undelivered order. Amie promptly refunded the transaction and was such a great help. I am giving Uber Eats a 4-star review because, for the most part, it is a very useful and convenient app. Anytime I am missing items from a order, I inform Uber Eats and they refund me accordingly. Until this incident, I have had great success and pleasure using the app, enough to earn Gold member status. My decision to award 4 stars, rather than 5, is based solely on the poor customer support I received from everyone who came before Amie regarding the previously mentioned matter. I was told by every other support member that a refund was completely impossible and that they were not even able to authorize such actions due to some idiotic policy, which were clearly lies based on how instantly helpful Amie was for me. Hence my 4-star review. I want to thank Amie for her wonderful assistance, because without it, I would most likely have already deleted the app and taken my business elsewhere. Thanks, Amie!
  • Good service for the most part Feb 6, 2021

    By reviewsareatrap
    I frequently use Uber Eats and generally have a fine experience. 4 stars because I’ve had several instances of wanting to cancel my order within the first minute because the delivery time updated to over an hour past the estimated time. Uber’s automated message states you have to pay the full price for cancellation because the restaurant already started your order, but why should I have to pay if Uber promised me my delivery within a certain timeframe, but then cannot find a driver to delivery my order? So if the restaurant was actually already making my order that means my food would be cold and stale. If they do not actually confirm the order until a driver is confirmed, then Uber is keeping customers’ money hostage and forcing them to accept the order whenever it shows up. Also, when the restaurant fails to delivery all your items or messes something up, I’ve never had a problem getting a refund from Uber which is great. However, this isn’t always the right solution. Sometimes you really just need the food especially after waiting for a long period. These issues need to need to be fixed and Uber Eats will have 5 star service for sure.
  • Feb 28, 2021

    By Tara Norton
    I can't link my Facebook, it keeps directing me to create a new page. I've taken the steps that later recommended and still can't connect. Without this I might as well not have the app at all.
  • Hmmmmmm??????????? Dec 8, 2020

    By drivinlikekrazy
    I joined Uber Eats based upon opinion and experience of another Uber Eats driver and have found it to be profitable during peak hours. However, there are a few short comings of the app that should really be addressed quickly to be able to actually compete with their competitors. 1- A “heat map” showing areas of greatest concentration of orders. My iOS app does not contain this like it does in my DoorDash app and IT DOES HELP tremendously. 2- On my particular iOS app, I do not have the ability to choose my preference of delivery options even after doing and trying EVERYTHING that I was told and researched which is really quite aggravating becuz I would have to turn down a rider if that was my preference (which I wished I could change but have no way to do so) and because of this I could take the chance at lowering my already low acceptance rate and losing chances of getting more Uber Eats orders. Third and final, the customer support outside of order delivery support (support services while in a delivery or process of) is HORRIBLE. I have tried for weeks to get a hold of driver support and to get the driver preferences on my phone app BUT I CANT REACH ANYONE AT ANY TIME OF DAY! Makes me wanna quit this app and stick with my DoorDash deliveries instead! COME ON UBER EATS AND GIVE THE APP AN OVERHAUL AND REVAMP AND MAKE IT FLAWLESS ALREADY!
  • Stay away! Use other apps!! Jul 31, 2020

    By Ebonguard
    I have used Uber eats off and on but this is the first real bad experience I have had. I ordered food for my lunch break, wait time said between 35-45 min. It was 12:18pm and my lunch is at 1:00pm so that was fine. I put my order in and just as I was about to go on lunch, I checked on the order and wait time was all the way to 1:20pm!!! I didn’t get a notice, I wasn’t given any option as to whether or not I wanted to continue my order. I cancelled it and then got a notice that I was going to be charged $43 for cancellation since it was after 5 min. How is that fair??? You change my delivery time and yet when I cancel, it’s on me??? No. That’s a bait and switch. So I have food, and they took my money. Do not use these thieves. They will ROB you. And there is no recourse to get your money back. Last straw. Broken. Edit: Uber support finally got back to me and refunded my money saying that this was a one time curtesy and they may not be able to do it again. So 2 extra stars for the refund but it still shouldn’t be set up that way. If there is a change in the time of delivery we should be notified and given the choice of wanting to continue with the order or cancel if it starts to run late. I shouldn’t have to jump through hoops for my refund.
  • Disappointing Customer Service May 2, 2020

    By NR9788
    During these trying times, I believe we need to support our local restaurants and drivers, as there are so many people who cannot go to work as usual and earn an income. I had to cancel an order because the restaurant did not have what I ordered - they sent the wrong items. So after the driver took the wrong order back to the restaurant, I cancelled the order. The problem is that because of the cancellation, I was not able to rate and give the driver his well-deserved tip. I received a call, apparently from customer service (Spanish-speaking real person because he asked my name for verification.) He just stated that the order was cancelled and that I wouldn’t be charged for it; I knew that. I wanted to ask him how I could at least tip the driver but he did not allow me to speak and hung up on me!!! I’ve been looking in the app yo sé how I can contact customer service or find a way to tip the driver - he was very courteous and even called me twice from the restaurant looking to provide me with options about my order. It is not his fault the restaurant screwed up my order. There should be a way to rate and tip even if an order is cancelled. And there should be a better way to get a hold of your customer “service” .
  • Feb 25, 2021

    By Lucy Zheng
    Concept is good but implementation is horrible. Requiring to link to a Facebook page is one thing but then the Later system doesn't even realize that and keeps asking you to log in and connect (then says, it's already connected - no duh). Frustrating. Not worth it. Believe the 2.5 average reviews and find something else. Save yourself the trouble.
  • Feb 27, 2021

    By Gwen Pharoh
    This is app is really neat and has so much potential, and I love how I can access it one my computer so easily! However, this app can't download a basic and normal photo from my phone. I guess my phone camera is too good? But if I can't upload the basic photos from my phone, unfortunately this app is useless to me. It really is a shame because I really like this app and think it has a ton of potential! I hope this problem can be fixed soon.
  • Third time wasn’t a charm May 11, 2020

    By iamsooooomadrn
    I have been using this app for quite a while now, and while I can understand a missing item here and there (sometimes stuff just happens), issues for 3 orders in a row is ridiculous. Last night we ordered from the McDonald’s we always do and when the driver got here, it was someone else’s order. She had delivered our food to that person instead. When we told her the issue she said okay and then left with the wrong order so we were left with nothing. So we ordered the exact same thing with a note to the driver to double check that it was the food we had ordered before bringing it upstairs. The time goes by and the app notifies me that the food has been delivered. It hadn't been, and the driver hadn’t contacted us at all. At this point we had given up on the drivers for the night. Now fast forward to less than an hour ago and we decide to try again since it is now daytime and not at night and maybe we had just been unlucky. The driver arrives and is missing ten dollars of food that we ordered. We ask him to wait a sec while we check the bags and he runs back to his car and drives off. Then we call the restaurant and they confirm that all items had been bagged and handed together to our driver. Which certainly makes it seem that he kept one considering how he ran off. Normally it could be understandable for a mess up here and there but 3 times in a row? With different restaurants? Come on.
  • Apr 20, 2021

    By Manda Beretta
    After using, the app changed & now you can't post carousel posts with the free version.
  • Great application, climbing prices Dec 23, 2018

    By MistaWondaBread
    The application itself works great and has many great choices in my area. Unfortunately, I will no longer be using the (eats) service due to the rising booking fees. I could understand the fees based on distance for standalone companies hiring their own drivers. Uber has drivers who are intending to drive these distances for pay and can continue with more rides after leaving the destination (home) rather than having to drive back to the starting destination (restaurant). A pizza delivery through the pizza company 5 minutes away has a 50% lower delivery cost than Uber does for a restaurant in the same general area (within .2 miles). This is unacceptable. I guarantee you will continue to lose customers, as I already know of several other who are moving to your competitors for this very reason. I’m disappointed I will not be ordering my favorite tonight through Uber eats because it is $9 for a 10 minute drive. The restaurants are already inflating their prices from their in store prices. Don’t add to the problem. Update: 2 days go by since the initial review. I opened the app out of curiosity and was welcomed by a notification touting lowered booking fees. From what I noticed (based on my ordering history) there have been no lowered prices. I’m glad I’m not wasting my money on this any longer. I used to order regularly from Uber eats but this has gotten out of control. Fix yourself, Uber.
  • “Unusual Activity?! Try getting my order right” Aug 14, 2020

    By hdirjrnhebwjdj
    Because Of this pandemic I’ve been trying my hardest to still support restaurants and uber drivers by ordering delivery. I ALWAYS tip ahead of time, and i have ordered MULTIPLE times at different restaurants surrounding my city. Sometimes my order is right, sometimes it is wrong... the past few times, I have had missing items, burnt items, wrong items, etc... so the past couple of times it’s been wrong, I’ve requested help for the SPECIFIC item that’s wrong, or burnt or missing. The uber eats app themselves ASK YOU AT THE END OF YOUR ORDER TO GIVE FEEDBACK... so again this time... my order was partially wrong and this is even after calling the restaurant to RECONFIRM my order (why don’t people listen?!) HOWEVER, upon going to give feedback on my order, I was going to write what was wrong... but to my surprise, they wouldn’t let me. Saying: “there’s unusual activity with your account” if I order dozens of times and three or four times someone gets my order wrong.... how is this my fault?! I’m just flabbergasted at the fact that I won’t get to eat a whole part of the meal that I PAID FOR AND TIPPED FOR... because it was completely wrong.... and I won’t receive compensation or an apology or nothing for it. All I know is.... this is most absolutely the last time I will be using this food delivery service. We have plenty of options now. So disappointed.
  • Nope Aug 7, 2020

    By Nieem5
    I have ordered food off this app multiple times for the sole reason that they are slightly cheaper than DoorDash. However, I see now that DoorDashes prices are worth it because they’re service is better. I recently placed an order and my initial wait time was about 25 minutes, as time went on my order got pushed back farther and farther. Eventually the restaurant I ordered from called and said my order had been ready for an hour and no one had been to pick it up. Mind you, the restaurant is now closed, which means the kitchen is closed so there’s no way to keep my food warm. Thankfully the last at the restaurant was nice enough to call Uber eats and inform them of the situation as well as let me know. As I’m getting in my car at 9:40(order was ready at 8:40) to go get the food, FINALLY it says someone picked up my order. I went to the Help section of the app to see if I could leave a complaint or comment but no, I could only rate and comment on the restaurant itself. By the time my food arrived it was lukewarm and not even worth it anymore. I understand that things happen and no service is perfect but once an hour goes by I should’ve been given the option to cancel my order or wait it out. It is completely unacceptable that the restaurant was the entity to make me aware of the situation and not the company I ordered from. In conclusion, I say save your time and money.
  • You rarely get your food by the time it first says. Nov 10, 2020

    By JayFlows
    Im not one to leave bad reviews but honestly, Uber eats app is by far the most infuriating thing. I use it regularly as I have poor spending habits, but as a regular user I get to see how often it works. First of all you will almost never get your food by the original promised time. They always push a delay and another delay until someone picks up your order late or the restaurant cancels the order despite it being open still. I’d get if it was normal hours and an order got canceled every once and a while or pushed back, but I typically order after the three big rushes that occur in any food industry and I always get delayed for some reason or canceled with the store still open. Secondly when you go to talk to someone in the app either via calling or support chat, you can’t find those options anywhere, even after going to their official site to look for a way to talk. Maybe my searches weren’t thorough enough for their standards, but due to the lack of any chat support on the app and online, as well as consistent delays and cancellations I am upset and frustrated by the app and it’s management staff. I hope they take this review and make better changes to the app for all of its users, or at least cancel the order before I have to wait two hours for my food each and every day I use the app.
  • Needs customer service improvement Jul 14, 2019

    By ChrissyKnowsAll
    I use to be a very frequent customer and was always impressed by how diligent contacting customer service use to be whenever there was an issue with my order; however, the last time I did business with Uber eats I was very disappointed by the level of customer service I received when I reported an issue. My courier could not find me with me living a large community although I gave detailed instructions. I could tell the courier was lost and I tried to call the courier to further direct, but there was a language barrier since the courier did not speak English. I had to wait an additional 30-40 minutes before the courier finally found me. By the time the food arrived it was cold and soggy. I reported it to customer service and requested a refund, and the representative I was working with kept blaming the quality of the food on the restaurant and didn’t issue me a refund. I find it hard to shift blame on the restaurant since had the food arrived at the expected time the food quality would have been in tact. That was months ago and I haven’t done business with them since. I wish the company trained their staff better to understand sometimes its best to take a short-term loss for a long-term gain with retaining customers. Especially since I’m afraid to admit I was placing about 10 orders a week. Way to burn bridges Uber eats!
  • Has potential but needs a lot of work Sep 30, 2019

    By Ghvne
    App frequently crashes or is down, have tried to order a handful of times over the past couple months with only one success. Lots of bugs with scheduling times other than ASAP as well. Function could be much improved by improving the pickup option. The option for pickup exists but since the app design is centered around delivering to your door it's really difficult to use in this way. Say you wanted to get food on your way in to work. The option exists to schedule a pickup, however it's all location based. So if you wanted to explore what options are available on your way to work there isn't a great way of doing that, you just have to start with your address, or your work address and random addresses in the middle and Google the options that appear based off that to determine if they're actually on your way or not. Time and labor intensive. What I picture for the future of this app is an interactive map that shows participating restaurants. Then you could visualize which are along your route and explore their menus. If this were incorporated it would open up huge new possibilities for use, acting as a sort of broker between food and consumer instead of merely a delivery service as it stands now. I would use the proposed app much more than the delivery service as it stands now.
  • Feb 17, 2021

    By Christopher Allen
    The free version is a waste of time. Give me some of the basics, without charge, that may actually help my account grow, in turn, helping make a profit on my art-product - then we'll 'talk' about upgrading to a paid version that offers even more powerful tools. By some of the basics, I mean: Posting directly from your platform to Instagram, allowing first-comment option, and optimal time to post, etc. I'm an extremely low budget artist who can't afford to pay for tools like these, when I first have to dig myself out of the algorithmic and manufacturing hole. (and it's a deep one and would take much more time than your measly 14 day free trial) How about your tool giving back to a marginalized (queer) community by offering actual services that can help combat the huge conglomerate corporations that slap a rainbow flag on all of their products ONCE (June) every year by offering services that can actually be of use, for free. I'd be happy to invest, once I have gained more exposure in the market. For now... no thanks and I wish I could get my precious time back that I wasted on this joke, that is the "Free" version.
  • Feb 27, 2021

    By Rafael Lee
    The app was just working fine. Until today it won't let me save anything, it always give me an error message. I can even view anything anymore if i go to preview.
  • Feb 21, 2021

    By Aprilia Hartami
    Such an awful app! I am not able to post my contents as easy as I thought. Not easy to login, reset password and connect to my correct account. Super confusing!
  • so many bugs and frustrations it’s not worth it Dec 10, 2019

    By never mind my namr
    I used to use it all the time but getting on it again it was SO FRUSTRATED. The app it’s self is honestly trash it has the same bugs it had months ago and I can’t even use it anymore! My grandmother is ill and she can’t drive anymore so she wanted mc Donald’s (her favorite) so I offered to drive but she refused because of the weather here. I downloaded the app and made my order. At the beginning, it’s asking for a phone number to my account. I don’t have an account yet but that’s not even an option on the front page. I type my grandmothers number and to my surprise she has an account so lucky me. It asked for the password and I got it but for some reason it then bugged out and crashed my phone when I tried logging in. So I opened it again and tried to log in again, it worked after another crash when I reset my pass. I started my order and when I had been sitting there for 10 min checking off boxes just for the app to not recognize the order and bug out and I have to make the order again. I finish my order and now I’m adding my Address, after I add my address and my order it tells me It can’t deliver to my part of town AFTER I did all that. So it bugs out again and I have to reset the app. I’m done trying and am deleting the app and never using it again. I didn’t want to leave a review but my grandmother was very angry at “modern technology” so I decided to leave a review so maybe the developers can fix theses problems.
  • Mar 20, 2021

    By Sovereign House GH
    This app was working ok till recently, asking for login in details every time you open it! Quite frustrating!
  • Mar 18, 2021

    By Alex Landreneau
    Internal Error every time I try to sign in, it won't let me post from desktop "must use app", so now I've paid for nothing.
  • Customer support is horrible Jul 2, 2020

    By ashleeg112
    **update** I received a response from Apple saying the app developer responded to my review. It seemed like they wanted to help resolve my issue, but no direct contact information to get the help. I am tired of continually emailing the “help” link (which was the only contact info included in the email) and getting a different person every time, and they do not actually help me! I did it twice and no help, and that’s why I’m submitting this review. ** I placed and then canceled an order literally 30 seconds after I placed the order. The reason I cancelled was I did not see that the order said “for pick-up” and I wanted delivery. I didn’t even know that when ordering through Uber eats there are other options?? I’ve never seen that before. Anyways, they said the restaurant had already started making the order and that’s why I was still charged. This was completely false because I called the restaurant a few minutes later and they had not started making the order and received the cancellation successfully. I submitted for help through the app and I received an email that, as a courtesy, I would receive a refund. It’s been two weeks and no refund. I submitted for help again only to get an email saying they issued the refund and I need to check with my bank. My bank, obviously has not received anything. Uber is being very deceitful and likely has fraudulently received millions of dollars because of situations like this. I will not use them ever again.
  • Apr 27, 2021

    By Zeynep Çelebi
    It isn't possible to connect to linkin.bio on the app.
  • Smh Dec 11, 2020

    By Lele013
    I ordered my food at 1pm, the delivery time was expected to be at 2:10pm, which was fine because my lunch wasn’t over until 3pm, I get an hour lunch. At 2pm my order delivery status went from 2:10pm to 2:40pm I’m not sure why but there’s no excuse and very unacceptable. I tried to cancel my order for 10 minutes but the prompt wouldn’t appear at all. The app is not working accurately. I tried to contact my driver to see if he could drop off my order to me as soon as possible due to my lunch going to end soon, but of course I didn’t get a response. To make matters worse the driver delivered my order to the wrong area, causing me to leave my patient, I wrote specific delivery instructions and they were ignored. Also my food was cold. I tried to contact customer service to report the issue via, website, app and phone and unfortunately got through to nobody, the phone repeatedly disconnected the call and the chat option wouldn’t appear on the app. I will be sending a email to Corporate as well as the phone screen video of myself repeatedly trying to cancel my order with no success. I feel disrespected as a customer; this issue has happened more than once, enough is enough. I will be canceling my UberEats pass, I refuse to give this company my hard earned money just to be treated like trash. I work hard every day for my money so please don’t think I am low life trying to get a discount. I am a paying Customer giving a review on a company I made a purchase through.
  • Feb 13, 2021

    By Tessa Galindo
    This is useless. This app does not schedule post at all! It's more of a reminder. You have to do the posting on Instagram manually. So might as well ditch this app and go directly to instagram and post. Please do not create apps like this.

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