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About L'Appli Société Générale
About L'Appli Société Générale
L’Appli Société Générale : c’est ma banque sur mon mobile !
Conçue avec vous pour vous apporter la meilleure expérience : la vôtre !
Consultation de vos comptes, virements, carte, assurance, épargne : tout y est dans un environnement 100% sécurisé
Avec L’Appli Société Générale, je peux :
Accéder à l’essentiel en 1 Clic :
- Visualiser l'état de mon compte favori
- Accéder à vos notifications temps réel
- Poser une question à Sobot - votre assistant personnel disponible 24h/24
Depuis mon espace sécurisé - Personnaliser mon accueil avec des widgets
- Recevoir en temps réel et personnaliser mes notifications intelligentes
- Piloter en temps réel votre espace carte : Gérer les plafonds de retrait et de paiement, de verrouiller/déverrouiller, opposition CB, ...
- Payer directement avec mon mobile avec Apple Pay
- Catégoriser mes dépenses dans la gestion de budget
- A chaque situation, son transfert d’argent : effectuer / suivre mes virements (ponctuels, instantanés, différés, permanents, des versements sur mon PEL et des virements vers l’international dans plus de 30 devises)
- Envoyer de l’argent rapidement à mes amis avec leur numéro de mobile. Plus besoin de connaître leur IBAN avec “Paylib entre Amis”
- Payer mes achats sur internet avec mon mobile, sans sortir ma carte bancaire avec “Paylib en ligne”
- Ajouter de nouveaux comptes bénéficiaires
Une appli qui a du répondant :
- Posez vos questions 24h/24 à Sobot, votre assistant personnel
- Avec le 15’ des Experts, nos experts répondent en vidéo à vos questions en direct ou en différé
Et ce n’est pas tout ! Retrouvez aussi dans L’Appli :
VOS PRÊTS, ÉPARGNE, ET ASSURANCES
Consultez votre épargne, vos prêts et vos contrats d’assurances dans des rubriques dédiées et découvrez les offres que nous avons sélectionnées pour vous. Vous souhaitez ouvrir un compte épargne, souscrire un prêt ou une assurance ? Faites-vous rappeler gratuitement par un conseiller pour obtenir plus d’informations et souscrire en ligne ou prenez directement rendez-vous en agence depuis L’Appli !
DES TRANSACTIONS SÉCURISÉES
La sécurité est notre priorité, c’est pourquoi nous avons développé le Pass Sécurité qui renforce la sécurité de vos transactions et simplifie la validation de certaines opérations, comme l’ajout d’un bénéficiaire ou les virements internationaux.
UNE ASSISTANCE EN TOUTES CIRCONSTANCES
Nos équipes vous accompagnent par tous les moyens, quelle que soit votre préférence (e-mail, téléphone ou en agence) ou directement avec la Messagerie sécurisée qui vous permet d’échanger des e-mails avec votre Conseiller directement depuis L'Appli. Vous pouvez également prendre rendez-vous avec un conseiller en agence depuis L’Appli. Pour bénéficier d’une assistance technique, contactez-nous à l’adresse : assistance-particuliers.societegenerale@socgen.com.
N’hésitez pas à nous faire part de vos suggestions et idées d’amélioration depuis la rubrique “Contact - Donner mon avis” de l’application
Conçue avec vous pour vous apporter la meilleure expérience : la vôtre !
Consultation de vos comptes, virements, carte, assurance, épargne : tout y est dans un environnement 100% sécurisé
Avec L’Appli Société Générale, je peux :
Accéder à l’essentiel en 1 Clic :
- Visualiser l'état de mon compte favori
- Accéder à vos notifications temps réel
- Poser une question à Sobot - votre assistant personnel disponible 24h/24
Depuis mon espace sécurisé - Personnaliser mon accueil avec des widgets
- Recevoir en temps réel et personnaliser mes notifications intelligentes
- Piloter en temps réel votre espace carte : Gérer les plafonds de retrait et de paiement, de verrouiller/déverrouiller, opposition CB, ...
- Payer directement avec mon mobile avec Apple Pay
- Catégoriser mes dépenses dans la gestion de budget
- A chaque situation, son transfert d’argent : effectuer / suivre mes virements (ponctuels, instantanés, différés, permanents, des versements sur mon PEL et des virements vers l’international dans plus de 30 devises)
- Envoyer de l’argent rapidement à mes amis avec leur numéro de mobile. Plus besoin de connaître leur IBAN avec “Paylib entre Amis”
- Payer mes achats sur internet avec mon mobile, sans sortir ma carte bancaire avec “Paylib en ligne”
- Ajouter de nouveaux comptes bénéficiaires
Une appli qui a du répondant :
- Posez vos questions 24h/24 à Sobot, votre assistant personnel
- Avec le 15’ des Experts, nos experts répondent en vidéo à vos questions en direct ou en différé
Et ce n’est pas tout ! Retrouvez aussi dans L’Appli :
VOS PRÊTS, ÉPARGNE, ET ASSURANCES
Consultez votre épargne, vos prêts et vos contrats d’assurances dans des rubriques dédiées et découvrez les offres que nous avons sélectionnées pour vous. Vous souhaitez ouvrir un compte épargne, souscrire un prêt ou une assurance ? Faites-vous rappeler gratuitement par un conseiller pour obtenir plus d’informations et souscrire en ligne ou prenez directement rendez-vous en agence depuis L’Appli !
DES TRANSACTIONS SÉCURISÉES
La sécurité est notre priorité, c’est pourquoi nous avons développé le Pass Sécurité qui renforce la sécurité de vos transactions et simplifie la validation de certaines opérations, comme l’ajout d’un bénéficiaire ou les virements internationaux.
UNE ASSISTANCE EN TOUTES CIRCONSTANCES
Nos équipes vous accompagnent par tous les moyens, quelle que soit votre préférence (e-mail, téléphone ou en agence) ou directement avec la Messagerie sécurisée qui vous permet d’échanger des e-mails avec votre Conseiller directement depuis L'Appli. Vous pouvez également prendre rendez-vous avec un conseiller en agence depuis L’Appli. Pour bénéficier d’une assistance technique, contactez-nous à l’adresse : assistance-particuliers.societegenerale@socgen.com.
N’hésitez pas à nous faire part de vos suggestions et idées d’amélioration depuis la rubrique “Contact - Donner mon avis” de l’application
Ratings & Reviews
Write a Review
-
Ça marche !
Nov 25, 2020 The app works great. It’s only in French on the phone portable. Mais, it’s a French banque. I use the app all the time ! Just make sure to keep it updated. -
Excellent
Apr 12, 2015 What a great app! Quick, easy to use and practical -
Feb 15, 2021 Decent app to manage your SG bank accounts. However they couldn't resist the temptation of using it to send advertisements as "notifications". -
No Touch ID 😢
Jul 1, 2018 Really the only feature missing, but such an important one. -
Mar 10, 2021 The functionalities of the App are good. If the app was in English also, it would be very helpful.
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Poor
Dec 24, 2020 This app is such a pain to use. SoGé: please invest more in your digital teams if you want to retain your future customer base. No faceID, no way to pair your phone number without a snail mail going to your (outdated) address — so many examples I could list pointing to this app being miles away from where consumer banking expectations are. Glad I can do most of my banking from Revolut and N26, and only use this one to pay legacy providers (I.e the government, my 70 yo landlord, and French investment accounts).more -
Feb 18, 2021 The push notification "to add a new account for transfer" is missed. You can only receive after killing the app. The new account is still not yet added. Have you even tested this feature before publishing in the store ? -
No Face ID, no US phone number
Jan 19, 2019 The app works pretty well except it doesn’t support the English language - so you better speak French. It also doesn’t support Touch ID or Face ID. Yes, it’s 2019 and still nothing. What a shame. You also cannot set up a Pass Sécurité using an US phone number so you cannot add accounts or wire money through the app. A lot of downfalls for an other wise pretty nice app.more -
Feb 14, 2021 Bugs, not user friendly, only FR language. Always in maintenance. Can't see the old histories of transactions -
Language Problem :(
Sep 5, 2018 I have never seen any banking application which doesn't have any option of changing it's language to English. This is a huge inconvenience for non-french speaking users.
No reviews available
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Ça marche !
Nov 25, 2020 The app works great. It’s only in French on the phone portable. Mais, it’s a French banque. I use the app all the time ! Just make sure to keep it updated. -
Excellent
Apr 12, 2015 What a great app! Quick, easy to use and practical -
Mar 10, 2021 The functionalities of the App are good. If the app was in English also, it would be very helpful. -
Mar 5, 2021 Great app, easy to use and very responsive. Never had a problem, great job team! -
Feb 21, 2021 Easily to be used , clear description with many option available ...
-
LeHavre
Oct 16, 2018 Checking Savings Lamont Mack -
After the update, simple and efficient to use.
Nov 27, 2011 Good work. -
Good
Jan 30, 2013 good services and easy to use! -
Great
Mar 2, 2015 Great app
-
Feb 15, 2021 Decent app to manage your SG bank accounts. However they couldn't resist the temptation of using it to send advertisements as "notifications". -
No Touch ID 😢
Jul 1, 2018 Really the only feature missing, but such an important one. -
iPhone X? TouchID? FaceID?
Dec 13, 2017 The app is not using all the tech available... -
Feb 21, 2021 It at least works now but it's not full screen, thanks anyways
-
Feb 18, 2021 The push notification "to add a new account for transfer" is missed. You can only receive after killing the app. The new account is still not yet added. Have you even tested this feature before publishing in the store ? -
No Face ID, no US phone number
Jan 19, 2019 The app works pretty well except it doesn’t support the English language - so you better speak French. It also doesn’t support Touch ID or Face ID. Yes, it’s 2019 and still nothing. What a shame. You also cannot set up a Pass Sécurité using an US phone number so you cannot add accounts or wire money through the app. A lot of downfalls for an other wise pretty nice app.more -
Needs work
Jul 30, 2010 Somewhat useful, but the application leaves a lot to be desired. It looks like a front-end to their mobile website. Slow and inefficient IMVHO. The pictures used for the iTunes page are carefully selected and do not reflect the look and feel of the Account section. In any case, it’s hard to complain for a free application, but other banks have done a much better job…more -
Feb 1, 2021 hope there is an option to change language to english version to this app so i will not need a third party application if there is something there that I dont understand in french -
Pass sécurité mal fonction
Dec 23, 2020 Pour ajouter un compte externe je ne peux pas accéder le pass de sécurité dans cette appli et les codes ne me sont pas envoyés par téléphone ni par SMS
-
Poor
Dec 24, 2020 This app is such a pain to use. SoGé: please invest more in your digital teams if you want to retain your future customer base. No faceID, no way to pair your phone number without a snail mail going to your (outdated) address — so many examples I could list pointing to this app being miles away from where consumer banking expectations are. Glad I can do most of my banking from Revolut and N26, and only use this one to pay legacy providers (I.e the government, my 70 yo landlord, and French investment accounts).more -
Feb 14, 2021 Bugs, not user friendly, only FR language. Always in maintenance. Can't see the old histories of transactions -
Language Problem :(
Sep 5, 2018 I have never seen any banking application which doesn't have any option of changing it's language to English. This is a huge inconvenience for non-french speaking users. -
No English option
Oct 17, 2018 The app doesn’t have English version unfortunately and this shows they don’t care about their non french speaking clients! -
Dec 24, 2020 Since the last update none of the widgets are loading. Once I login there is absolutely nothing that I can do in the app! The update was a total failure, the app is completely useless now!
What’s Groovy
The app is fine in general, but transactions take a number of days to show up on it so it is difficult to properly keep track of what you are spending or how much is actually in your account. It also takes a long time for card payments to be taken out of your actual account and so you are always having to figure out yourself how much is in your account. Very unclear and unhelpful when you are trying to manage your finances.
more
less
What’s Subpar
Unable to access the app (to get the passcode) and therefore to connect to the website for the last 3 days. Totally useless. Edit: I was able to access the app by uninstalling and reinstalling it (not that SG would have ever thought of prompting the user to do so). But now even though I ask for my username *not* to be remembered by moving the slider below the username field, the username remains recorded and cannot be removed. Just going from bad to worse.
more
less
Filter Reviews
-
Ça marche !
The app works great. It’s only in French on the phone portable. Mais, it’s a French banque. I use the app all the time ! Just make sure to keep it updated. -
Excellent
What a great app! Quick, easy to use and practical -
Decent app to manage your SG bank accounts. However they couldn't resist the temptation of using it to send advertisements as "notifications".
-
No Touch ID 😢
Really the only feature missing, but such an important one. -
The functionalities of the App are good. If the app was in English also, it would be very helpful.
-
Great app, easy to use and very responsive. Never had a problem, great job team!
-
Easily to be used , clear description with many option available ...
-
I think it is very well designed both graphically as well as functionally. It is extremely useful!!!
-
iPhone X? TouchID? FaceID?
The app is not using all the tech available... -
Great experience and simple to understand and use.
No reviews available
-
Ça marche !
The app works great. It’s only in French on the phone portable. Mais, it’s a French banque. I use the app all the time ! Just make sure to keep it updated. -
Excellent
What a great app! Quick, easy to use and practical -
The functionalities of the App are good. If the app was in English also, it would be very helpful.
-
Great app, easy to use and very responsive. Never had a problem, great job team!
-
Easily to be used , clear description with many option available ...
-
I think it is very well designed both graphically as well as functionally. It is extremely useful!!!
-
Great experience and simple to understand and use.
-
Excellant
Super app! 👍 -
Most efficient and reliable bank in France. I'm very satisfied since I open an account.
-
Great app - easy to use... Even for a non frenchy like myself.
-
LeHavre
Checking Savings Lamont Mack -
After the update, simple and efficient to use.
Good work. -
Good
good services and easy to use! -
Great
Great app
-
Decent app to manage your SG bank accounts. However they couldn't resist the temptation of using it to send advertisements as "notifications".
-
No Touch ID 😢
Really the only feature missing, but such an important one. -
iPhone X? TouchID? FaceID?
The app is not using all the tech available... -
It at least works now but it's not full screen, thanks anyways
Filter Reviews
-
Poor
This app is such a pain to use. SoGé: please invest more in your digital teams if you want to retain your future customer base. No faceID, no way to pair your phone number without a snail mail going to your (outdated) address — so many examples I could list pointing to this app being miles away from where consumer banking expectations are. Glad I can do most of my banking from Revolut and N26, and only use this one to pay legacy providers (I.e the government, my 70 yo landlord, and French investment accounts). -
The push notification "to add a new account for transfer" is missed. You can only receive after killing the app. The new account is still not yet added. Have you even tested this feature before publishing in the store ?
-
No Face ID, no US phone number
The app works pretty well except it doesn’t support the English language - so you better speak French. It also doesn’t support Touch ID or Face ID. Yes, it’s 2019 and still nothing. What a shame. You also cannot set up a Pass Sécurité using an US phone number so you cannot add accounts or wire money through the app. A lot of downfalls for an other wise pretty nice app. -
Bugs, not user friendly, only FR language. Always in maintenance. Can't see the old histories of transactions
-
Language Problem :(
I have never seen any banking application which doesn't have any option of changing it's language to English. This is a huge inconvenience for non-french speaking users. -
No English option
The app doesn’t have English version unfortunately and this shows they don’t care about their non french speaking clients! -
Since the last update none of the widgets are loading. Once I login there is absolutely nothing that I can do in the app! The update was a total failure, the app is completely useless now!
-
Face ID... Non!
It’s awful have to type my password to check my account or to authorise a purchase online. It’s iOS 12, and nothing yet. What a shame! -
Update: I am currently using an Android 9 device, with the Android security patch updated on July 1, 2020. Tried to add a new beneficiary for transkfer. The APP says that in order to add a new beneficiary I should activate the Security Pass. Followed the instructions and…the page Security Pass is totally blank: There's nothing. So how can I activate the Security Pass if nothing shows? So disappointed
-
Pass sécurité does not accept US phone #
Impossible to set up the pass sécurité with a US phone number. So the app is useless to transfer money if you live in the USA.
-
Version marocaine
Pourquoi cette application est différente de celle proposée à la clientèle au Maroc ? Ce serait génial que l'application soit unifiée avec intégration du Touch ID et compatible avec les comptes marocains.
-
The push notification "to add a new account for transfer" is missed. You can only receive after killing the app. The new account is still not yet added. Have you even tested this feature before publishing in the store ?
-
No Face ID, no US phone number
The app works pretty well except it doesn’t support the English language - so you better speak French. It also doesn’t support Touch ID or Face ID. Yes, it’s 2019 and still nothing. What a shame. You also cannot set up a Pass Sécurité using an US phone number so you cannot add accounts or wire money through the app. A lot of downfalls for an other wise pretty nice app. -
Needs work
Somewhat useful, but the application leaves a lot to be desired. It looks like a front-end to their mobile website. Slow and inefficient IMVHO. The pictures used for the iTunes page are carefully selected and do not reflect the look and feel of the Account section. In any case, it’s hard to complain for a free application, but other banks have done a much better job… -
hope there is an option to change language to english version to this app so i will not need a third party application if there is something there that I dont understand in french
-
Pass sécurité mal fonction
Pour ajouter un compte externe je ne peux pas accéder le pass de sécurité dans cette appli et les codes ne me sont pas envoyés par téléphone ni par SMS
-
Poor
This app is such a pain to use. SoGé: please invest more in your digital teams if you want to retain your future customer base. No faceID, no way to pair your phone number without a snail mail going to your (outdated) address — so many examples I could list pointing to this app being miles away from where consumer banking expectations are. Glad I can do most of my banking from Revolut and N26, and only use this one to pay legacy providers (I.e the government, my 70 yo landlord, and French investment accounts). -
Bugs, not user friendly, only FR language. Always in maintenance. Can't see the old histories of transactions
-
Language Problem :(
I have never seen any banking application which doesn't have any option of changing it's language to English. This is a huge inconvenience for non-french speaking users. -
No English option
The app doesn’t have English version unfortunately and this shows they don’t care about their non french speaking clients! -
Since the last update none of the widgets are loading. Once I login there is absolutely nothing that I can do in the app! The update was a total failure, the app is completely useless now!
-
Face ID... Non!
It’s awful have to type my password to check my account or to authorise a purchase online. It’s iOS 12, and nothing yet. What a shame! -
Update: I am currently using an Android 9 device, with the Android security patch updated on July 1, 2020. Tried to add a new beneficiary for transkfer. The APP says that in order to add a new beneficiary I should activate the Security Pass. Followed the instructions and…the page Security Pass is totally blank: There's nothing. So how can I activate the Security Pass if nothing shows? So disappointed
-
Pass sécurité does not accept US phone #
Impossible to set up the pass sécurité with a US phone number. So the app is useless to transfer money if you live in the USA. -
Only in French!
Can’t find English version, force me to change to another bank -
Bonjour, Problem with online transfer from livret A to my account. Sometimes working sometimes not. I check to my conseiller he always said that no problem with my card. So annoying!!!!
There are no editor reviews currently available. Please check again soon.
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L'Appli Société Générale
Last Verified: 04/13/2021
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