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Kura Sushi

Kura Sushi

Acropoint, Inc.

Earns Rewards & Join Waitlist

2.8 Ratings 48+ Reviews 10K+ Downloads

Ratings & Reviews

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  • Order working Mar 22, 2021

    By Sirisi
    Tried to use the order function on the app. The app opened but the order function never did. Kura has awesome sushi but not so good app developers. -Note this resolved itself later the same day. Seemed to be a website issue rather that the app itself. Giving the app three stars for now since I won’t try the order function until my next sushi order ( perhaps next week).
  • May 2, 2021

    By Aram Klijian
    The wait-list feature did not initially work, but after shutting down and restarting my phone twice and uninstalling and reinstalling the app, it finally worked. Thank you.
  • Waitlist works but rewards not going through Feb 19, 2021

    By Jessie12193
    The waitlist works just fine but my reward points aren’t going through the app. So I miss coupons all the time. They need to fix this. When I do have coupon to use, it doesn’t go through their system at the restaurant anyways sometimes.
  • Eh May 8, 2021

    By Itsanashleything
    They app would be amazing if it would let me verify my phone number
  • 1 little issue Feb 14, 2021

    By Great?dad
    The app is great but I’m not getting text msgs when the order is ready.
  • Feb 24, 2021

    By gotrice
    So far the app is kinda functional except for the part where you can't order directly on the app, which I hope that they will integrate soon so it doesn't just direct you to their website.
  • Mar 21, 2021

    By Lillian Tran
    The app is ok not that excellent. It won't send me a verification number to update my phone number for the waitlist app.
  • Apr 8, 2021

    By Philip Kwon
    Works as it should, but I wish the time was more accurate.
  • Mar 13, 2021

    By Y. Pai
    5 stars for encouragement! Easy to use app with all the coupons! Yay!
  • Mar 6, 2021

    By Felicia Loi
    I agree with the person about the online ordering through the app instead of opening a web page. Also with the phone number issue you have to type in your password in the authorize changes box before it'll let you add a phone number. Would be helpful if that was made more clear. I tried 3-4 times before I realized it wanted my password first.
  • Order working Mar 22, 2021

    By Sirisi
    Tried to use the order function on the app. The app opened but the order function never did. Kura has awesome sushi but not so good app developers. -Note this resolved itself later the same day. Seemed to be a website issue rather that the app itself. Giving the app three stars for now since I won’t try the order function until my next sushi order ( perhaps next week).
  • May 2, 2021

    By Aram Klijian
    The wait-list feature did not initially work, but after shutting down and restarting my phone twice and uninstalling and reinstalling the app, it finally worked. Thank you.
  • Waitlist works but rewards not going through Feb 19, 2021

    By Jessie12193
    The waitlist works just fine but my reward points aren’t going through the app. So I miss coupons all the time. They need to fix this. When I do have coupon to use, it doesn’t go through their system at the restaurant anyways sometimes.
  • Eh May 8, 2021

    By Itsanashleything
    They app would be amazing if it would let me verify my phone number
  • 1 little issue Feb 14, 2021

    By Great?dad
    The app is great but I’m not getting text msgs when the order is ready.
  • Feb 24, 2021

    By gotrice
    So far the app is kinda functional except for the part where you can't order directly on the app, which I hope that they will integrate soon so it doesn't just direct you to their website.
  • Mar 21, 2021

    By Lillian Tran
    The app is ok not that excellent. It won't send me a verification number to update my phone number for the waitlist app.
  • Apr 8, 2021

    By Philip Kwon
    Works as it should, but I wish the time was more accurate.
  • Mar 13, 2021

    By Y. Pai
    5 stars for encouragement! Easy to use app with all the coupons! Yay!
  • Mar 6, 2021

    By Felicia Loi
    I agree with the person about the online ordering through the app instead of opening a web page. Also with the phone number issue you have to type in your password in the authorize changes box before it'll let you add a phone number. Would be helpful if that was made more clear. I tried 3-4 times before I realized it wanted my password first.
  • Mar 27, 2021

    By Milan Arsenov
    Not working well, i downloaded the app but never got sms back to verify my phone nbr in order to access waitlist. Too much work for just making a reservation, and of course when i called in no one can make reservation..Very useless. Uninstalling right now.
  • waste of time. You will lose your place in line May 1, 2021

    By riptommytaco
    live 5 minutes away so i figured id leave when there were 3 parties ahead. The wait was supposed to be 50 minutes with 10 parties ahead of me. The online wait went from 5 parties to “you’ve been called 1 time”. Not a chance that’s realistic. Wasted an hour and a half waiting... disappointed...
  • Apr 10, 2021

    By Mae Mar
    I can't get in line on the app because the code being sent to me can't verify. I type in my phone number, get the text, type in the code and it says it is invalid. Asked it to send another and it did not. Closed the program and opened it to try again. It sent the same code again, and again did not register it.
  • Cannot join waitlist May 2, 2021

    By Kennethand Mercury
    You can only join waitlist on weekdays.
  • Feb 26, 2021

    By Sherry Shuai
    Don't let me add my phone number for my account. Without phone number, can't join wait list. The app is useless.
  • A better app is needed Feb 27, 2021

    By sliang444
    I love kura sushi but this app is barely usable.
  • App doesn’t work Apr 3, 2021

    By DFinch05
    Downloaded the app while at the 182nd Street location tonight. The system doesn’t allow a photo or manual entry; only asks for a QR code. This would be fine, IF YOU ADDED A QR CODE TO RECEIPTS
  • Mar 4, 2021

    By Jennifer True
    Also have the issue of not being able to add my phone number so I can get on the waiting list. Need help!
  • Feb 5, 2021

    By Tara Cummins
    The voicemail said to download the app to join the wait list. The app forced me to make an account then would not let me join a wait list. When I called they said the app is shut down. Totally sucks.
  • Apr 15, 2021

    By Joe DeFerrari
    Can't get past signup screen

No reviews available

No reviews available

  • May 2, 2021

    By Aram Klijian
    The wait-list feature did not initially work, but after shutting down and restarting my phone twice and uninstalling and reinstalling the app, it finally worked. Thank you.
  • Mar 13, 2021

    By Y. Pai
    5 stars for encouragement! Easy to use app with all the coupons! Yay!
  • Mar 16, 2021

    By Chad Fluegel
    Does the job, no issues.
  • 1 little issue Feb 14, 2021

    By Great?dad
    The app is great but I’m not getting text msgs when the order is ready.
  • Apr 8, 2021

    By Philip Kwon
    Works as it should, but I wish the time was more accurate.
  • Order working Mar 22, 2021

    By Sirisi
    Tried to use the order function on the app. The app opened but the order function never did. Kura has awesome sushi but not so good app developers. -Note this resolved itself later the same day. Seemed to be a website issue rather that the app itself. Giving the app three stars for now since I won’t try the order function until my next sushi order ( perhaps next week).
  • Waitlist works but rewards not going through Feb 19, 2021

    By Jessie12193
    The waitlist works just fine but my reward points aren’t going through the app. So I miss coupons all the time. They need to fix this. When I do have coupon to use, it doesn’t go through their system at the restaurant anyways sometimes.
  • Eh May 8, 2021

    By Itsanashleything
    They app would be amazing if it would let me verify my phone number
  • Feb 24, 2021

    By gotrice
    So far the app is kinda functional except for the part where you can't order directly on the app, which I hope that they will integrate soon so it doesn't just direct you to their website.
  • Mar 21, 2021

    By Lillian Tran
    The app is ok not that excellent. It won't send me a verification number to update my phone number for the waitlist app.
  • Mar 6, 2021

    By Felicia Loi
    I agree with the person about the online ordering through the app instead of opening a web page. Also with the phone number issue you have to type in your password in the authorize changes box before it'll let you add a phone number. Would be helpful if that was made more clear. I tried 3-4 times before I realized it wanted my password first.
  • Apr 10, 2021

    By Mae Mar
    I can't get in line on the app because the code being sent to me can't verify. I type in my phone number, get the text, type in the code and it says it is invalid. Asked it to send another and it did not. Closed the program and opened it to try again. It sent the same code again, and again did not register it.
  • Jan 23, 2021

    By Lawrence Wong
    Store list does not load...
  • Mar 27, 2021

    By Milan Arsenov
    Not working well, i downloaded the app but never got sms back to verify my phone nbr in order to access waitlist. Too much work for just making a reservation, and of course when i called in no one can make reservation..Very useless. Uninstalling right now.
  • waste of time. You will lose your place in line May 1, 2021

    By riptommytaco
    live 5 minutes away so i figured id leave when there were 3 parties ahead. The wait was supposed to be 50 minutes with 10 parties ahead of me. The online wait went from 5 parties to “you’ve been called 1 time”. Not a chance that’s realistic. Wasted an hour and a half waiting... disappointed...
  • Cannot join waitlist May 2, 2021

    By Kennethand Mercury
    You can only join waitlist on weekdays.
  • Feb 26, 2021

    By Sherry Shuai
    Don't let me add my phone number for my account. Without phone number, can't join wait list. The app is useless.
  • A better app is needed Feb 27, 2021

    By sliang444
    I love kura sushi but this app is barely usable.
  • App doesn’t work Apr 3, 2021

    By DFinch05
    Downloaded the app while at the 182nd Street location tonight. The system doesn’t allow a photo or manual entry; only asks for a QR code. This would be fine, IF YOU ADDED A QR CODE TO RECEIPTS
  • Mar 4, 2021

    By Jennifer True
    Also have the issue of not being able to add my phone number so I can get on the waiting list. Need help!
  • Feb 5, 2021

    By Tara Cummins
    The voicemail said to download the app to join the wait list. The app forced me to make an account then would not let me join a wait list. When I called they said the app is shut down. Totally sucks.
  • Apr 15, 2021

    By Joe DeFerrari
    Can't get past signup screen
  • Mar 19, 2021

    By Vipture
    You have to download the app the make a reservation or look at wait times, and the first thing the app does is ask for permission to change system settings. You're shady as hell

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