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KQ Mobile
Travel & LocalKenya Airways
Kenya Airways android app is designed to make your travel experience smoother.
100K+
Downloads
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Kenya Airways android app is designed to make your travel experience smoother.
see more about KQ Mobile
About KQ Mobile
Upgrade your travel experience with the new Kenya Airways mobile app. Book flights easily, check in in seconds, and get all the flight information you need at your fingertips.
Features:
· Book your flight, Select your preferred seat and buy your ticket.
· Manage your booking and update your travel details.
· Check in 2 to 30hrs before departure.
· Check your flights status and schedule.
· Access our baggage allowance policies.
· Subscribe to our newsletter and get the latest news and sales offer alert from the Pride of Africa.
· Share your travel experience with us and access our contact details.
· Follow us, like us and watch our videos on YouTube, Facebook and Twitter.
We warmly welcome your feedback at kqwebappstore@kenya-airways.com
Features:
· Book your flight, Select your preferred seat and buy your ticket.
· Manage your booking and update your travel details.
· Check in 2 to 30hrs before departure.
· Check your flights status and schedule.
· Access our baggage allowance policies.
· Subscribe to our newsletter and get the latest news and sales offer alert from the Pride of Africa.
· Share your travel experience with us and access our contact details.
· Follow us, like us and watch our videos on YouTube, Facebook and Twitter.
We warmly welcome your feedback at kqwebappstore@kenya-airways.com
Write a Review
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Oct 11, 2020 App could use some improvement; starts by asking if you're in the UK. Why? It's Kenya Airways. I bet British Airways don't start by asking if you're in Kenya. Second, it doesn't allow you to hold a flight reservation. If you access flights it means you MUST be ready to pay, why? Also, so many users are suggesting improvements, why have these not been responded to? Use a Kenyan developer, stop outsourcing everything.more -
Aug 29, 2020 Found this app really useful for when I was going away. Nice to see the count down and how many days I had to go. Showed me where to book in and check out. Got rid of it now though as not going away. -
Decent design
Aug 31, 2019 Great navigation! Nice choice of colours in terms of prices ! -
Apr 18, 2020 Giving it 4 stars because it doesn't pick and pool bookings under same frequent flier number until one enters manually. There's definitely room for improvement. -
Jul 5, 2019 superb! easy to use and rewarding, lower rates when booking tickets online with KQ
-
Worst Airline Ever
Oct 20, 2020 I don’t like to give negative reviews but this time it’s necessary. Kenya Airways please put some effort in improving your services. Starting from your website. Before you even get a mobile app, you should have a website that functions well. I have an excellent wifi connection but your website lags way too much, it is so frustrating. You should also work on your refund process. I’ve been trying to redeem my voucher for the past two months but I send multiple emails with no reply, someone might think you are scamming people.more -
Aug 1, 2020 After booking my trip through the app, a couple of days before my trip, it won't let me check the trip details. It keeps saying I am a bot. Need the bugs fixed! -
it's for a complaint
Jan 20, 2019 I was very bad on the flight Kenya Airways (KQ505 & KQ886) The time written on the ticket was not respected at all and the most annoying thing is that of the flight KQ886 you had to inform us and make arrangements for the passengers of the flight KQ886 we stayed at the airport since the morning at 00:40 before taking the flight is not at all normal you had to compensate me sincerely I was not satisfied the flight 😡😡😡more -
Oct 1, 2019 Worst airline ever. This is happening at this moment in nairobi(1:41 am) they have just cancelled the flight to dubai(kq304) and have no solution for all the customers. Knowing what was happening, they faked to check us in 1hr prior to departure so we could be locked up in the waiting room. I wish there aas possibilities to post a video on a review, you would have seen how animalistic and with disrespect people are being treated here.more -
Long way to go to a functioning app
Mar 18, 2018 Much like Kenya Airways, this app strives to be like the big airlines app but fails at execution. A few biggest gripes, no paperless function, no ability to to select a seat, poor integration with partner airlines, and horrible interfaces. You are better off using the non-mobile website and probably a better airline.more
No reviews available
-
Aug 29, 2020 Found this app really useful for when I was going away. Nice to see the count down and how many days I had to go. Showed me where to book in and check out. Got rid of it now though as not going away. -
Jul 5, 2019 superb! easy to use and rewarding, lower rates when booking tickets online with KQ -
Nov 2, 2019 Very easy to use,i book and check-in using the app...love it
-
Apr 18, 2020 Giving it 4 stars because it doesn't pick and pool bookings under same frequent flier number until one enters manually. There's definitely room for improvement. -
May 25, 2019 Very useful. Installed on phone and tablet.
-
Oct 11, 2020 App could use some improvement; starts by asking if you're in the UK. Why? It's Kenya Airways. I bet British Airways don't start by asking if you're in Kenya. Second, it doesn't allow you to hold a flight reservation. If you access flights it means you MUST be ready to pay, why? Also, so many users are suggesting improvements, why have these not been responded to? Use a Kenyan developer, stop outsourcing everything.more -
Decent design
Aug 31, 2019 Great navigation! Nice choice of colours in terms of prices !
-
Jul 14, 2019 the "My flights" section doesn't inform about flight status and doesn't even allow to check directly; one has to memorize the flight number and go to "Flight status" -
Feb 7, 2019 always having network issue with online check in
-
Worst Airline Ever
Oct 20, 2020 I don’t like to give negative reviews but this time it’s necessary. Kenya Airways please put some effort in improving your services. Starting from your website. Before you even get a mobile app, you should have a website that functions well. I have an excellent wifi connection but your website lags way too much, it is so frustrating. You should also work on your refund process. I’ve been trying to redeem my voucher for the past two months but I send multiple emails with no reply, someone might think you are scamming people.more -
Aug 1, 2020 After booking my trip through the app, a couple of days before my trip, it won't let me check the trip details. It keeps saying I am a bot. Need the bugs fixed! -
it's for a complaint
Jan 20, 2019 I was very bad on the flight Kenya Airways (KQ505 & KQ886) The time written on the ticket was not respected at all and the most annoying thing is that of the flight KQ886 you had to inform us and make arrangements for the passengers of the flight KQ886 we stayed at the airport since the morning at 00:40 before taking the flight is not at all normal you had to compensate me sincerely I was not satisfied the flight 😡😡😡more -
Oct 1, 2019 Worst airline ever. This is happening at this moment in nairobi(1:41 am) they have just cancelled the flight to dubai(kq304) and have no solution for all the customers. Knowing what was happening, they faked to check us in 1hr prior to departure so we could be locked up in the waiting room. I wish there aas possibilities to post a video on a review, you would have seen how animalistic and with disrespect people are being treated here.more -
Long way to go to a functioning app
Mar 18, 2018 Much like Kenya Airways, this app strives to be like the big airlines app but fails at execution. A few biggest gripes, no paperless function, no ability to to select a seat, poor integration with partner airlines, and horrible interfaces. You are better off using the non-mobile website and probably a better airline.more
What’s Groovy
Please make this app more accessible for the screen reader users. There is no way you can select one way, multi city, or round trip
more
less
What’s Subpar
For the past couple of weeks the app is totally unresponsive just to book online and there is no one assisting from the office,really poor customer service 😢!
more
less
Filter Reviews
-
App could use some improvement; starts by asking if you're in the UK. Why? It's Kenya Airways. I bet British Airways don't start by asking if you're in Kenya. Second, it doesn't allow you to hold a flight reservation. If you access flights it means you MUST be ready to pay, why? Also, so many users are suggesting improvements, why have these not been responded to? Use a Kenyan developer, stop outsourcing everything.
-
Found this app really useful for when I was going away. Nice to see the count down and how many days I had to go. Showed me where to book in and check out. Got rid of it now though as not going away.
-
Decent design
Great navigation! Nice choice of colours in terms of prices ! -
Giving it 4 stars because it doesn't pick and pool bookings under same frequent flier number until one enters manually. There's definitely room for improvement.
-
superb! easy to use and rewarding, lower rates when booking tickets online with KQ
-
Very easy to use,i book and check-in using the app...love it
-
Very useful. Installed on phone and tablet.
No reviews available
-
Found this app really useful for when I was going away. Nice to see the count down and how many days I had to go. Showed me where to book in and check out. Got rid of it now though as not going away.
-
superb! easy to use and rewarding, lower rates when booking tickets online with KQ
-
Very easy to use,i book and check-in using the app...love it
-
Giving it 4 stars because it doesn't pick and pool bookings under same frequent flier number until one enters manually. There's definitely room for improvement.
-
Very useful. Installed on phone and tablet.
-
App could use some improvement; starts by asking if you're in the UK. Why? It's Kenya Airways. I bet British Airways don't start by asking if you're in Kenya. Second, it doesn't allow you to hold a flight reservation. If you access flights it means you MUST be ready to pay, why? Also, so many users are suggesting improvements, why have these not been responded to? Use a Kenyan developer, stop outsourcing everything.
-
Decent design
Great navigation! Nice choice of colours in terms of prices !
Filter Reviews
-
Worst Airline Ever
I don’t like to give negative reviews but this time it’s necessary. Kenya Airways please put some effort in improving your services. Starting from your website. Before you even get a mobile app, you should have a website that functions well. I have an excellent wifi connection but your website lags way too much, it is so frustrating. You should also work on your refund process. I’ve been trying to redeem my voucher for the past two months but I send multiple emails with no reply, someone might think you are scamming people. -
After booking my trip through the app, a couple of days before my trip, it won't let me check the trip details. It keeps saying I am a bot. Need the bugs fixed!
-
it's for a complaint
I was very bad on the flight Kenya Airways (KQ505 & KQ886) The time written on the ticket was not respected at all and the most annoying thing is that of the flight KQ886 you had to inform us and make arrangements for the passengers of the flight KQ886 we stayed at the airport since the morning at 00:40 before taking the flight is not at all normal you had to compensate me sincerely I was not satisfied the flight 😡😡😡 -
Worst airline ever. This is happening at this moment in nairobi(1:41 am) they have just cancelled the flight to dubai(kq304) and have no solution for all the customers. Knowing what was happening, they faked to check us in 1hr prior to departure so we could be locked up in the waiting room. I wish there aas possibilities to post a video on a review, you would have seen how animalistic and with disrespect people are being treated here.
-
Long way to go to a functioning app
Much like Kenya Airways, this app strives to be like the big airlines app but fails at execution. A few biggest gripes, no paperless function, no ability to to select a seat, poor integration with partner airlines, and horrible interfaces. You are better off using the non-mobile website and probably a better airline. -
What the point of having the app if you can NEVER book through it. It keep telling you contact us contact us! The entire point of getting the app is so I don't have to contact you and can do my thing smoothly from my couch!
-
Doesn’t work
The app never works. Pointless. -
Horrible!
I wish I could throw rotten tomatoes at this one. Utterly useless! -
the "My flights" section doesn't inform about flight status and doesn't even allow to check directly; one has to memorize the flight number and go to "Flight status"
-
Worst app showing flight timetable available when we go to book its shows not available and from last 2 days showing you are a bot i think this Application itself is a Bot (worst experience)
-
Long way to go to a functioning app
Much like Kenya Airways, this app strives to be like the big airlines app but fails at execution. A few biggest gripes, no paperless function, no ability to to select a seat, poor integration with partner airlines, and horrible interfaces. You are better off using the non-mobile website and probably a better airline.
-
the "My flights" section doesn't inform about flight status and doesn't even allow to check directly; one has to memorize the flight number and go to "Flight status"
-
always having network issue with online check in
-
Worst Airline Ever
I don’t like to give negative reviews but this time it’s necessary. Kenya Airways please put some effort in improving your services. Starting from your website. Before you even get a mobile app, you should have a website that functions well. I have an excellent wifi connection but your website lags way too much, it is so frustrating. You should also work on your refund process. I’ve been trying to redeem my voucher for the past two months but I send multiple emails with no reply, someone might think you are scamming people. -
After booking my trip through the app, a couple of days before my trip, it won't let me check the trip details. It keeps saying I am a bot. Need the bugs fixed!
-
it's for a complaint
I was very bad on the flight Kenya Airways (KQ505 & KQ886) The time written on the ticket was not respected at all and the most annoying thing is that of the flight KQ886 you had to inform us and make arrangements for the passengers of the flight KQ886 we stayed at the airport since the morning at 00:40 before taking the flight is not at all normal you had to compensate me sincerely I was not satisfied the flight 😡😡😡 -
Worst airline ever. This is happening at this moment in nairobi(1:41 am) they have just cancelled the flight to dubai(kq304) and have no solution for all the customers. Knowing what was happening, they faked to check us in 1hr prior to departure so we could be locked up in the waiting room. I wish there aas possibilities to post a video on a review, you would have seen how animalistic and with disrespect people are being treated here.
-
Long way to go to a functioning app
Much like Kenya Airways, this app strives to be like the big airlines app but fails at execution. A few biggest gripes, no paperless function, no ability to to select a seat, poor integration with partner airlines, and horrible interfaces. You are better off using the non-mobile website and probably a better airline. -
What the point of having the app if you can NEVER book through it. It keep telling you contact us contact us! The entire point of getting the app is so I don't have to contact you and can do my thing smoothly from my couch!
-
Doesn’t work
The app never works. Pointless. -
Horrible!
I wish I could throw rotten tomatoes at this one. Utterly useless! -
Worst app showing flight timetable available when we go to book its shows not available and from last 2 days showing you are a bot i think this Application itself is a Bot (worst experience)
-
There's provision for local destinations selection but their bookings doesn't go through eg. Nairobi-Eldoret, Nairobi-Kisumu.
There are no editor reviews currently available. Please check again soon.
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Release Notes
2.1.3
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