JumpTrack
BusinessECi Software Solutions
JumpTrack is the proof-of-delivery app to capture signatures and track returns.
Ratings & Reviews
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New update catastrophe
more lessPlease fix this app so I can use it for work. I have to put in the password and log in every time I make a delivery
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So I have used this app since the first release on the play store, and it does capture signatures, but is not great to actually use. I have used it on everything from cheap phones to the currently best note 8, and it will crash on every one. The app will usually crash just after having someone sign, at that point the entry will disappear from the list, and you will have to back out of your currently loaded manifest, then reload it to bring it back. There was a recent update that may have solved some crashing issues, but unfortunately, it created more issues. The update brought a line to the signature pad, and a new font for the signature, thanks for wasting time on that, and brought a new organization to the layout. In the previous version of the app, you were able to have the customer sign and then put the screen to sleep and come back to it when you were able, but the new version will delete the signature if the screen goes to sleep prior to completing the signature process. The new version has an updated list reorganization scheme. It does seem to move items down the list in a much faster manner, but still struggles to move things from the bottom up. In the previous version, you could bring something from the bottom of the list and drag it to the top of the screen, then let go and it would place the entry at the top. This made things easy to build a route backwards, but is gone with the last update. The camera function operates well. The signatures upload fine. GPS tracking works, so long as they don't shut the GPS off. If you have multiple deliveries for one location and multiple departments, good luck. The entries will all be listed individually and you will either have to have the customer sign for each one, or sign them yourself, both will waste your time. I use this app because my company pays for it, if it were up to me, I'd just get paper signed, it's more efficient.
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New update catastrophe
more lessPlease fix this app so I can use it for work. I have to put in the password and log in every time I make a delivery
-
more less
I use this app on my samsung galaxy note 4 and i noticed you go into edit the order of the route, you go into edit and you can't move the stops. Please fix this it's a pain searching through the phone at every delivery.
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more less
App always freezes, crashes completely, and regularly deletes signature. If you genuinely want your company to flourish and make money without giving yourself an aneurysm from the stress then don't use Jumptrack. Use a system that actually works.
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No reviews available
-
New update catastrophe
more lessPlease fix this app so I can use it for work. I have to put in the password and log in every time I make a delivery
-
more less
So I have used this app since the first release on the play store, and it does capture signatures, but is not great to actually use. I have used it on everything from cheap phones to the currently best note 8, and it will crash on every one. The app will usually crash just after having someone sign, at that point the entry will disappear from the list, and you will have to back out of your currently loaded manifest, then reload it to bring it back. There was a recent update that may have solved some crashing issues, but unfortunately, it created more issues. The update brought a line to the signature pad, and a new font for the signature, thanks for wasting time on that, and brought a new organization to the layout. In the previous version of the app, you were able to have the customer sign and then put the screen to sleep and come back to it when you were able, but the new version will delete the signature if the screen goes to sleep prior to completing the signature process. The new version has an updated list reorganization scheme. It does seem to move items down the list in a much faster manner, but still struggles to move things from the bottom up. In the previous version, you could bring something from the bottom of the list and drag it to the top of the screen, then let go and it would place the entry at the top. This made things easy to build a route backwards, but is gone with the last update. The camera function operates well. The signatures upload fine. GPS tracking works, so long as they don't shut the GPS off. If you have multiple deliveries for one location and multiple departments, good luck. The entries will all be listed individually and you will either have to have the customer sign for each one, or sign them yourself, both will waste your time. I use this app because my company pays for it, if it were up to me, I'd just get paper signed, it's more efficient.
-
more less
I use this app on my samsung galaxy note 4 and i noticed you go into edit the order of the route, you go into edit and you can't move the stops. Please fix this it's a pain searching through the phone at every delivery.
-
more less
App always freezes, crashes completely, and regularly deletes signature. If you genuinely want your company to flourish and make money without giving yourself an aneurysm from the stress then don't use Jumptrack. Use a system that actually works.
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JumpTrack
Release Notes
Varies with device
• Android Q Compatibility
• Updated Bluetooth scanning Libraries
• Android Q Compatibility
• Updated Bluetooth scanning Libraries
Fixed an issue that may have prevented some deliveries from syncing back to the JumpTrack servers
• Fixed an issue where sort order was not respecting account settings
• Improvements to License Plate Handling
• Bug fixes and performance improvements
Bluetooth connection status icon on all screens that support scanning
Expanded scanning functionality
Fixed an issue with display of delivery windows
Improved Route Selection Display
• Improved display of line item counts.
• Bug fixes and performance improvements
- Bug Fixes and Performance Updates.
UX Improvements
Adjust spacing to optimize UI
Updated Dialog Messages for greater clarity
UX Improvements
Adjust spacing to optimize UI
Updated Dialog Messages for greater clarity
Enhancements to Driver Notes
Bug fixes and performance improvements
iOS 13 Compatibility
Support for Dark Mode
• Fixed an issue where sort order may not respect account settings
• Improvements to License Plate Handling
• Bug fixes and performance improvements
• Expanded scanning functionality
• Improved Route Selection Display
Fixed an issue with scanning from the route page
Enhanced Support for iPhone X
Updated UI with modern buttons, icons, and usability improvements
JumpTrack 1.8 includes the following new features in addition to bug fixes and improvements for an enhanced user experience.
• Delivery windows now display on stop listing and stop detail.
• Scan values now display on product detail.
• Users are now notified if we don't have permissions for specific actions.
• Unscheduled Deliveries and Pickups only display when available.
• UI refreshed for a modern look and feel.
• Updated the signature pad to include soft buttons for all devices.
• Ability to see ExactLoad data when available.
• Bug fixes and performance improvements.
Minor corrections and performance improvements.
• Added the ability to modify delivery counts and partial reasons when taking a signature for a stop (multiple deliveries at once). Simply back out to the stop after making notes at the delivery level.
• Added the ability to create an unscheduled delivery from the More menu after completing a delivery. The new account setting is turned off by default. Check the Account Maintenance page to enable.
• Updated the camera scanner.
• Added the ability to see the username of the user who is currently logged in to the Support page.
• Added UK Support contact information.
• Minor corrections and performance improvements.
• Product Scan - Support for quantity scan tracking for non-unique barcodes.
• Deliveries support either product scanning or license plates, not both.
• New scan code fields have been added to the appropriate interfaces.
• Example use cases include:
• Product ID/SKU verification of delivery line items.
• Verification of package count by delivery/invoice/shipment number on single-item deliveries.
• Automatic push notifications are now working.
Fixed iOS 9 background GPS issue.
• Branding changes, including updated support contacts and expanded support hours.
• Fixed iOS 7 signature problem.
Fixed signature capture in iOS 9.
64 bit update
• Stability enhancements
• Updated analytics
• Minor issue fixes
Fixed critical issue in internal database
Stability and security improvements
Bug fixes
Expanded external scanner support
GPS Tracking
Misc. bug fixes and performance enhancements
• Support for regions
• Enhanced support for distribution centers
• Ability to search route list
• Misc. bug fixes and performance enhancements
• Push notifications for manifest changes
• Mapping and turn-by-turn directions
• Stop-level notes & photos
• Delivery-level detail of products, SKUs, descriptions & unit of measure
• Multiple delivery photos
• Customizable partial delivery reasons
• Driver scanning of “license plate” barcodes for package reconciliation
• Blue-tooth scanning
• Improved manifest web file uploader
• New, wide-screen UI update on web
• Fast, web-based delivery creation form
• Misc. bug fixes and performance enhancements
Added support for unscheduled returns
Performance enhancements
Bug fixes
Feedback or Complaints? AppGrooves helps you contact the developer directly.
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