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Jack's

Jack's

Jack's Family Restaurants

Join the Jack’s family and download the app that loves ya back.

4.6 Ratings 500+ Reviews 10K+ Downloads

About Jack's

Join the Jack’s family and download the app that loves ya back.
see more about Jack's

Ratings & Reviews

4.6
500+ Ratings
  1. 5
    84+%
  2. 4
    7+%
  3. 3
    3+%
  4. 2
    1+%
  5. 1
    5+%
Write a Review
  • This app is wonderful but needs some help. Dec 14, 2020

    By Karan Mcdogal
    The app needs help but other than that it’s good.
  • Dec 28, 2020

    By Faith
    So far so good! It found my location. I have been getting points by scanning the receipt after payment. Love that they've gotten on the loyalty program train!
  • It’s okay, needs work Jan 21, 2021

    By WillisnotFunny
    It works, but it’s not very user friendly, doesn’t have options to pick up in store/drive-thru/curbside. The store locator and the mobile ordering aren’t connected for some reason meaning you can’t select a store and start a mobile order that way. Gives you an “estimated time” rather than a notification when something is ready. The menu needs a place to add sauces, ketchup and other condiments, drinks need options for light or no ice etc. It’s okay when it works but needs a lot added to make it worth using more.
    more
  • Dec 26, 2020

    By Michelle Lolley McElwain
    The staff & food @ #241 is great. My only complaint is when you order online you do not get your points for your orders towards your food.
  • Great app! Dec 2, 2020

    By Jcks fan
    Very excited for this to have launched. Rewards program looks great
  • Nov 17, 2020

    By Janine Nash
    Absolute worst food ap ever! Can't order food or even see the menu. One part of the ap let's me see the location I'm looking for but when I try and order it says it can't find the location. Absolutely the worst. If you are going to make an ap for a restaurant make all locations accessable.
    more
  • Won’t work Dec 21, 2020

    By Booneyshouse
    I tried to put my phone number in numerous times and it kept stating that number is already taken so it’s useless for me if it won’t accept my number for text messages I have had the same number for years was hoping this was gonna work since I live near & do a lot of business with Jack’s restaurant
    more
  • Nov 18, 2020

    By J Moses
    App doesn't work. It finds my location automatically but when I got to order, it asks me to choose a location. When I type in my location, it says there is not one found. But...they make sure to get all of your information beforehand.
    more
  • “Oops You’re Not Old Enough” Jan 14, 2021

    By agwin27
    I tried using the regular sign up as well as the sign up with Apple option and both give me a bug where it says that I am too young to use the app per terms and conditions. The app never asks for my age either, which is odd. Please fix this bug.
    more
  • Nov 13, 2020

    By Southern HayGood
    When you try and order, it tells you there is no location. If you look in the list. Then you find your location and you favorite it. But when going back to order. It tells you - sorry location is not found.

No reviews available

  • This app is wonderful but needs some help. Dec 14, 2020

    By Karan Mcdogal
    The app needs help but other than that it’s good.
  • Dec 28, 2020

    By Faith
    So far so good! It found my location. I have been getting points by scanning the receipt after payment. Love that they've gotten on the loyalty program train!
  • Great app! Dec 2, 2020

    By Jcks fan
    Very excited for this to have launched. Rewards program looks great
  • Great app! Jan 4, 2021

    By angwho
    Great app
  • Jan 17, 2021

    By Sharonda Gooden
    I like the rewards and you can earn them fast!
  • Dec 26, 2020

    By Michelle Lolley McElwain
    The staff & food @ #241 is great. My only complaint is when you order online you do not get your points for your orders towards your food.
  • Jan 10, 2021

    By Damon Andrews
    Love there food great friendly servise but the wait is sooooo long
  • Jan 11, 2021

    By Robert Sherrell
    So good so far the only one that I have installed that actually gives you free stuff
  • Honey mustard Jan 17, 2021

    By jacksfeedback
    Bought 3 “3fingers, fries and pies”. They asked me which sauce. When I got home, I only had 2 sauce cups but I was also charged for honey mustard sauce.
  • Jan 11, 2021

    By Stephen Little
    👍great, easy to use
  • It’s okay, needs work Jan 21, 2021

    By WillisnotFunny
    It works, but it’s not very user friendly, doesn’t have options to pick up in store/drive-thru/curbside. The store locator and the mobile ordering aren’t connected for some reason meaning you can’t select a store and start a mobile order that way. Gives you an “estimated time” rather than a notification when something is ready. The menu needs a place to add sauces, ketchup and other condiments, drinks need options for light or no ice etc. It’s okay when it works but needs a lot added to make it worth using more.
    more
  • Where’s my location to order? Dec 20, 2020

    By Jbnkmac
    App sees the restaurant under locations, but says it doesn’t exist under menu or order. Kinda disappointed.
  • Failed to enroll Nov 15, 2020

    By Joyous312
    I entered my name, email and phone number - pretty much standard. I tapped “Submit” and got a message, “Oops, you’re too young to join the rewards program.” Bizarre since I was never ask for my birth date.
  • Dec 13, 2020

    By Martha Palmer
    It only gave me 105 points when it should have given 2,000 for the food I got. There is no way to contact anyone about it.
  • Nov 17, 2020

    By Janine Nash
    Absolute worst food ap ever! Can't order food or even see the menu. One part of the ap let's me see the location I'm looking for but when I try and order it says it can't find the location. Absolutely the worst. If you are going to make an ap for a restaurant make all locations accessable.
    more
  • Won’t work Dec 21, 2020

    By Booneyshouse
    I tried to put my phone number in numerous times and it kept stating that number is already taken so it’s useless for me if it won’t accept my number for text messages I have had the same number for years was hoping this was gonna work since I live near & do a lot of business with Jack’s restaurant
    more
  • Nov 18, 2020

    By J Moses
    App doesn't work. It finds my location automatically but when I got to order, it asks me to choose a location. When I type in my location, it says there is not one found. But...they make sure to get all of your information beforehand.
    more
  • “Oops You’re Not Old Enough” Jan 14, 2021

    By agwin27
    I tried using the regular sign up as well as the sign up with Apple option and both give me a bug where it says that I am too young to use the app per terms and conditions. The app never asks for my age either, which is odd. Please fix this bug.
    more
  • Nov 13, 2020

    By Southern HayGood
    When you try and order, it tells you there is no location. If you look in the list. Then you find your location and you favorite it. But when going back to order. It tells you - sorry location is not found.

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