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Jack's
Food & DrinkJack's Family Restaurants
Join the Jack’s family and download the app that loves ya back.
Join the Jack’s family and download the app that loves ya back.
10K+
Downloads
Join the Jack’s family and download the app that loves ya back.
see more about Jack's
About Jack's
Jack’s has the app that loves ya back with mouth-watering, Me-Maw approved rewards—‘cause you deserve ‘em.
Find a Jack’s restaurant location near you, order all your southern favorites straight through the app, and earn points toward rewards with every order. The Jack’s app also let’s you take advantage of delicious deals—like BOGO Big Jack burgers, free Shakes, double points days, and more!
A Few Rewards You’ll Love:
• Sign-Up Reward – Treat yourself to free fries or a fried pie just for signing up.
• Birthday Reward – Celebrate your big day every year with a free shake.
• Appiversary Reward – Let Jack’s buy you a drink on your app anniversary.
• Spread the Love Reward – Go big with BOGO Big Jack burgers when you get a friend or family member to sign up on the Jack’s app.
Enjoy real southern flavors like never before. Join the next generation of the Jack’s family and download the app that loves ya back.
Find a Jack’s restaurant location near you, order all your southern favorites straight through the app, and earn points toward rewards with every order. The Jack’s app also let’s you take advantage of delicious deals—like BOGO Big Jack burgers, free Shakes, double points days, and more!
A Few Rewards You’ll Love:
• Sign-Up Reward – Treat yourself to free fries or a fried pie just for signing up.
• Birthday Reward – Celebrate your big day every year with a free shake.
• Appiversary Reward – Let Jack’s buy you a drink on your app anniversary.
• Spread the Love Reward – Go big with BOGO Big Jack burgers when you get a friend or family member to sign up on the Jack’s app.
Enjoy real southern flavors like never before. Join the next generation of the Jack’s family and download the app that loves ya back.
Write a Review
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This app is wonderful but needs some help.
Dec 14, 2020 The app needs help but other than that it’s good. -
Dec 28, 2020 So far so good! It found my location. I have been getting points by scanning the receipt after payment. Love that they've gotten on the loyalty program train! -
It’s okay, needs work
Jan 21, 2021 It works, but it’s not very user friendly, doesn’t have options to pick up in store/drive-thru/curbside. The store locator and the mobile ordering aren’t connected for some reason meaning you can’t select a store and start a mobile order that way. Gives you an “estimated time” rather than a notification when something is ready. The menu needs a place to add sauces, ketchup and other condiments, drinks need options for light or no ice etc. It’s okay when it works but needs a lot added to make it worth using more.more -
Dec 26, 2020 The staff & food @ #241 is great. My only complaint is when you order online you do not get your points for your orders towards your food. -
Great app!
Dec 2, 2020 Very excited for this to have launched. Rewards program looks great
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Nov 17, 2020 Absolute worst food ap ever! Can't order food or even see the menu. One part of the ap let's me see the location I'm looking for but when I try and order it says it can't find the location. Absolutely the worst. If you are going to make an ap for a restaurant make all locations accessable.more -
Won’t work
Dec 21, 2020 I tried to put my phone number in numerous times and it kept stating that number is already taken so it’s useless for me if it won’t accept my number for text messages I have had the same number for years was hoping this was gonna work since I live near & do a lot of business with Jack’s restaurantmore -
Nov 18, 2020 App doesn't work. It finds my location automatically but when I got to order, it asks me to choose a location. When I type in my location, it says there is not one found. But...they make sure to get all of your information beforehand.more -
“Oops You’re Not Old Enough”
Jan 14, 2021 I tried using the regular sign up as well as the sign up with Apple option and both give me a bug where it says that I am too young to use the app per terms and conditions. The app never asks for my age either, which is odd. Please fix this bug.more -
Nov 13, 2020 When you try and order, it tells you there is no location. If you look in the list. Then you find your location and you favorite it. But when going back to order. It tells you - sorry location is not found.
No reviews available
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This app is wonderful but needs some help.
Dec 14, 2020 The app needs help but other than that it’s good. -
Dec 28, 2020 So far so good! It found my location. I have been getting points by scanning the receipt after payment. Love that they've gotten on the loyalty program train! -
Great app!
Dec 2, 2020 Very excited for this to have launched. Rewards program looks great -
Great app!
Jan 4, 2021 Great app -
Jan 17, 2021 I like the rewards and you can earn them fast!
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Dec 26, 2020 The staff & food @ #241 is great. My only complaint is when you order online you do not get your points for your orders towards your food. -
Jan 10, 2021 Love there food great friendly servise but the wait is sooooo long -
Jan 11, 2021 So good so far the only one that I have installed that actually gives you free stuff -
Honey mustard
Jan 17, 2021 Bought 3 “3fingers, fries and pies”. They asked me which sauce. When I got home, I only had 2 sauce cups but I was also charged for honey mustard sauce. -
Jan 11, 2021 👍great, easy to use
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It’s okay, needs work
Jan 21, 2021 It works, but it’s not very user friendly, doesn’t have options to pick up in store/drive-thru/curbside. The store locator and the mobile ordering aren’t connected for some reason meaning you can’t select a store and start a mobile order that way. Gives you an “estimated time” rather than a notification when something is ready. The menu needs a place to add sauces, ketchup and other condiments, drinks need options for light or no ice etc. It’s okay when it works but needs a lot added to make it worth using more.more -
Where’s my location to order?
Dec 20, 2020 App sees the restaurant under locations, but says it doesn’t exist under menu or order. Kinda disappointed.
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Failed to enroll
Nov 15, 2020 I entered my name, email and phone number - pretty much standard. I tapped “Submit” and got a message, “Oops, you’re too young to join the rewards program.” Bizarre since I was never ask for my birth date. -
Dec 13, 2020 It only gave me 105 points when it should have given 2,000 for the food I got. There is no way to contact anyone about it.
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Nov 17, 2020 Absolute worst food ap ever! Can't order food or even see the menu. One part of the ap let's me see the location I'm looking for but when I try and order it says it can't find the location. Absolutely the worst. If you are going to make an ap for a restaurant make all locations accessable.more -
Won’t work
Dec 21, 2020 I tried to put my phone number in numerous times and it kept stating that number is already taken so it’s useless for me if it won’t accept my number for text messages I have had the same number for years was hoping this was gonna work since I live near & do a lot of business with Jack’s restaurantmore -
Nov 18, 2020 App doesn't work. It finds my location automatically but when I got to order, it asks me to choose a location. When I type in my location, it says there is not one found. But...they make sure to get all of your information beforehand.more -
“Oops You’re Not Old Enough”
Jan 14, 2021 I tried using the regular sign up as well as the sign up with Apple option and both give me a bug where it says that I am too young to use the app per terms and conditions. The app never asks for my age either, which is odd. Please fix this bug.more -
Nov 13, 2020 When you try and order, it tells you there is no location. If you look in the list. Then you find your location and you favorite it. But when going back to order. It tells you - sorry location is not found.
What’s Groovy
Been looking forward to the day Jack’s develops an app and the time is finally here! The app is easy to navigate in general, which is a must. You can earn points to redeem free food with each purchase and it racks up quickly. You are also given free rewards on certain occasions such as your birthday and upon joining. Hopefully even more random opportunities for free food are right around the corner too.
I especially like that you can redeem points in multiple ways (it’s as easy as scanning the icon on your receipt!), in case something goes wrong or you forget to do so while physically at the restaurant. Being able to locate all Jack’s restaurants by map or list is a good perk too. We can even watch Jack’s commercials and read about the restaurant’s history through the app, along with looking at the menu at any time, including current featured promos. This will all get even better once ordering through the app is added, and it says it’s coming soon. Keep up the great work and thank you!
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What’s Subpar
Very poor app. It has button for order but but that only shows pictures with no way to actually place an order. I like their food but why offer an app that want let one actually place an order for pick up.
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Filter Reviews
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This app is wonderful but needs some help.
The app needs help but other than that it’s good. -
So far so good! It found my location. I have been getting points by scanning the receipt after payment. Love that they've gotten on the loyalty program train!
-
It’s okay, needs work
It works, but it’s not very user friendly, doesn’t have options to pick up in store/drive-thru/curbside. The store locator and the mobile ordering aren’t connected for some reason meaning you can’t select a store and start a mobile order that way. Gives you an “estimated time” rather than a notification when something is ready. The menu needs a place to add sauces, ketchup and other condiments, drinks need options for light or no ice etc. It’s okay when it works but needs a lot added to make it worth using more. -
The staff & food @ #241 is great. My only complaint is when you order online you do not get your points for your orders towards your food.
-
Great app!
Very excited for this to have launched. Rewards program looks great -
Where’s my location to order?
App sees the restaurant under locations, but says it doesn’t exist under menu or order. Kinda disappointed. -
Great app!
Great app -
Love there food great friendly servise but the wait is sooooo long
-
So good so far the only one that I have installed that actually gives you free stuff
-
Honey mustard
Bought 3 “3fingers, fries and pies”. They asked me which sauce. When I got home, I only had 2 sauce cups but I was also charged for honey mustard sauce.
No reviews available
-
This app is wonderful but needs some help.
The app needs help but other than that it’s good. -
So far so good! It found my location. I have been getting points by scanning the receipt after payment. Love that they've gotten on the loyalty program train!
-
Great app!
Very excited for this to have launched. Rewards program looks great -
Great app!
Great app -
I like the rewards and you can earn them fast!
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Easy to use
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I love the fries
-
The staff & food @ #241 is great. My only complaint is when you order online you do not get your points for your orders towards your food.
-
Love there food great friendly servise but the wait is sooooo long
-
So good so far the only one that I have installed that actually gives you free stuff
-
Honey mustard
Bought 3 “3fingers, fries and pies”. They asked me which sauce. When I got home, I only had 2 sauce cups but I was also charged for honey mustard sauce. -
👍great, easy to use
-
It’s okay, needs work
It works, but it’s not very user friendly, doesn’t have options to pick up in store/drive-thru/curbside. The store locator and the mobile ordering aren’t connected for some reason meaning you can’t select a store and start a mobile order that way. Gives you an “estimated time” rather than a notification when something is ready. The menu needs a place to add sauces, ketchup and other condiments, drinks need options for light or no ice etc. It’s okay when it works but needs a lot added to make it worth using more. -
Where’s my location to order?
App sees the restaurant under locations, but says it doesn’t exist under menu or order. Kinda disappointed.
Filter Reviews
-
Absolute worst food ap ever! Can't order food or even see the menu. One part of the ap let's me see the location I'm looking for but when I try and order it says it can't find the location. Absolutely the worst. If you are going to make an ap for a restaurant make all locations accessable.
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Won’t work
I tried to put my phone number in numerous times and it kept stating that number is already taken so it’s useless for me if it won’t accept my number for text messages I have had the same number for years was hoping this was gonna work since I live near & do a lot of business with Jack’s restaurant -
App doesn't work. It finds my location automatically but when I got to order, it asks me to choose a location. When I type in my location, it says there is not one found. But...they make sure to get all of your information beforehand.
-
“Oops You’re Not Old Enough”
I tried using the regular sign up as well as the sign up with Apple option and both give me a bug where it says that I am too young to use the app per terms and conditions. The app never asks for my age either, which is odd. Please fix this bug. -
When you try and order, it tells you there is no location. If you look in the list. Then you find your location and you favorite it. But when going back to order. It tells you - sorry location is not found.
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Doesn't do anything. Just an advert now I can't even log in - McDonald's is across street. It's app works.
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Why can it locate my closest location at start, but can't find my location when trying to create an order, even when searching by city or zip code?
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Failed to enroll
I entered my name, email and phone number - pretty much standard. I tapped “Submit” and got a message, “Oops, you’re too young to join the rewards program.” Bizarre since I was never ask for my birth date. -
Still some bugs
Trying to sign up but when asks for my number it says the number is taken. So it won’t let me go any further. Deleting the app and hope it’s fixed later. -
Only location available to order from is Homewood regardless of info input
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This is bull ma hockey!!!!!
I have put in my zip code and it says there are no locations for this zip. I know there is a location for this zip cause I’m looking RIGHT AT IT!!!!!! Then I put in the other zip codes that I know they are there and NOPE NOTHING!!!!! This is bull ma hockey!!!!
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Failed to enroll
I entered my name, email and phone number - pretty much standard. I tapped “Submit” and got a message, “Oops, you’re too young to join the rewards program.” Bizarre since I was never ask for my birth date. -
It only gave me 105 points when it should have given 2,000 for the food I got. There is no way to contact anyone about it.
-
Absolute worst food ap ever! Can't order food or even see the menu. One part of the ap let's me see the location I'm looking for but when I try and order it says it can't find the location. Absolutely the worst. If you are going to make an ap for a restaurant make all locations accessable.
-
Won’t work
I tried to put my phone number in numerous times and it kept stating that number is already taken so it’s useless for me if it won’t accept my number for text messages I have had the same number for years was hoping this was gonna work since I live near & do a lot of business with Jack’s restaurant -
App doesn't work. It finds my location automatically but when I got to order, it asks me to choose a location. When I type in my location, it says there is not one found. But...they make sure to get all of your information beforehand.
-
“Oops You’re Not Old Enough”
I tried using the regular sign up as well as the sign up with Apple option and both give me a bug where it says that I am too young to use the app per terms and conditions. The app never asks for my age either, which is odd. Please fix this bug. -
When you try and order, it tells you there is no location. If you look in the list. Then you find your location and you favorite it. But when going back to order. It tells you - sorry location is not found.
-
Doesn't do anything. Just an advert now I can't even log in - McDonald's is across street. It's app works.
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Why can it locate my closest location at start, but can't find my location when trying to create an order, even when searching by city or zip code?
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Still some bugs
Trying to sign up but when asks for my number it says the number is taken. So it won’t let me go any further. Deleting the app and hope it’s fixed later. -
Only location available to order from is Homewood regardless of info input
-
Can’t order because unable to search for restaurant
Created account and set nearest restaurant as fav. But when I start an order it still asks for city/zip, then returns no results. Location enabled, latest iOS.
There are no editor reviews currently available. Please check again soon.
Release Notes
1.0
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