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About Insite Gold
App Store
Insite Gold connect and interface with Paradox systems for management of the security, Video verification and surveillance , Automation and access. developed for "one stop solution", One application, full control.
Write a Review
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Functionality
Dec 13, 2018 The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem. I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibiamore -
Cannot remotely unlock doors and other things
Jan 28, 2019 We can no longer unlock doors from this app, we can only open them. Before the update we could do both, I want that option back. Also when we try to pay for it all of our transactions are rejected. Been this way over the last 3 versions. Without correction I cannot recommend this app.more -
Gets the job done
Nov 15, 2019 The app does everything it need to but it comes straight out of 2010. Since we are paying customers I believe implementation of a nice and user friendly interface + Face ID unlock + making it compatible with IOS shortcuts should have been done long ago.more -
Support for Apple Shortcuts
Sep 17, 2018 Hi - the app is really useful, however can you please add support for Apple’s Shortcut app so we can customise so for example one Siri command would unlock the house and open the garage door - would be really helpful as currently there is no HomeKit support.more -
Crash
Jan 14, 2019 It crashes very often on Iphone5s. The IParadox app, although not perfect is better!
-
Regret buying Paradox
Oct 7, 2020 Only bought this system because I wanted notification of an alarm via mobile. At least half the time the activation and deactivation doesn’t come through on the app I time, or much, much later. And today it won’t even connect to the server so cannot arm or disarm via the app. Also tells me my valid password is not correct and then says cannot connect to Swan. This is a poorly designed system that is designed for installers and doesn’t want the home user to be able to do much. Lack of other options makes it worse.more -
Horrible UI, even worse translation
Aug 11, 2018 My dad just had this installed for his security system. It function fine, but this is follows none of the most basic design and usability best practices for an iOS application. The interface is the worst I have seen in years. It’s embarrassing for 2018. And ‘arm’ (as in ‘arming’), does not translate into ‘bras’ (as in the body part) in French. Please hire a real IOS designer and a native French editor to improve this mediocre UI.more -
Not pleased
Jul 19, 2020 We are not at all happy with this system. We get notices all the time about missing modules and the alarm randomly goes off for no reason. This is at a vacation home and I am not nearby to check on things so I was hoping the system would help. It has not helped at all. It has made matters worse. Kim Merosmore -
Credit card issues
May 27, 2020 I can’t pay with any of my credit cards to Rene subscription as the app says there is a problem with all of them which is bizarre since they are all working fine ! -
Frustrating
Oct 31, 2019 No support documentation. Erroneous errors such as “cannot connect to camera” even when camera isn’t used....no guidance on correcting errors. No “contact us” option for reporting errors. Not intuitive interface.
No reviews available
-
Cannot remotely unlock doors and other things
Jan 28, 2019 We can no longer unlock doors from this app, we can only open them. Before the update we could do both, I want that option back. Also when we try to pay for it all of our transactions are rejected. Been this way over the last 3 versions. Without correction I cannot recommend this app.more -
Unable to use
May 22, 2019 i could not click “accept terms” on iphone X. So i can not use it for now. -
Ivan Naidu
Jan 26, 2019 After the recent update, the stay function does not work, the system defaults to alarm mode -
The app crash
Jan 27, 2019 With the last update the app crash and not work -
Our Right Notice
Apr 21, 2020 Please cancel your app filtration for Iran. Its not our right, we are the people, not the government.
-
Support for Apple Shortcuts
Sep 17, 2018 Hi - the app is really useful, however can you please add support for Apple’s Shortcut app so we can customise so for example one Siri command would unlock the house and open the garage door - would be really helpful as currently there is no HomeKit support.more -
Crash
Jan 14, 2019 It crashes very often on Iphone5s. The IParadox app, although not perfect is better!
-
Functionality
Dec 13, 2018 The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem. I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibiamore -
Gets the job done
Nov 15, 2019 The app does everything it need to but it comes straight out of 2010. Since we are paying customers I believe implementation of a nice and user friendly interface + Face ID unlock + making it compatible with IOS shortcuts should have been done long ago.more -
First days of use
Jan 19, 2019 Sometimes it is Is not as fast as I should be. Needs improvement. I think it has to be free of charge. When I paid so much money for the alarm is not fair to pay for a application. -
It closes and cannot view zone in alarm
Jun 12, 2019 Worst in every update, stolen in my house and cannot receive any alarm and the open zone not show at all. This is the end with Paradox no more!
-
Credit card issues
May 27, 2020 I can’t pay with any of my credit cards to Rene subscription as the app says there is a problem with all of them which is bizarre since they are all working fine ! -
Frustrating
Oct 31, 2019 No support documentation. Erroneous errors such as “cannot connect to camera” even when camera isn’t used....no guidance on correcting errors. No “contact us” option for reporting errors. Not intuitive interface.
-
Regret buying Paradox
Oct 7, 2020 Only bought this system because I wanted notification of an alarm via mobile. At least half the time the activation and deactivation doesn’t come through on the app I time, or much, much later. And today it won’t even connect to the server so cannot arm or disarm via the app. Also tells me my valid password is not correct and then says cannot connect to Swan. This is a poorly designed system that is designed for installers and doesn’t want the home user to be able to do much. Lack of other options makes it worse.more -
Horrible UI, even worse translation
Aug 11, 2018 My dad just had this installed for his security system. It function fine, but this is follows none of the most basic design and usability best practices for an iOS application. The interface is the worst I have seen in years. It’s embarrassing for 2018. And ‘arm’ (as in ‘arming’), does not translate into ‘bras’ (as in the body part) in French. Please hire a real IOS designer and a native French editor to improve this mediocre UI.more -
Not pleased
Jul 19, 2020 We are not at all happy with this system. We get notices all the time about missing modules and the alarm randomly goes off for no reason. This is at a vacation home and I am not nearby to check on things so I was hoping the system would help. It has not helped at all. It has made matters worse. Kim Merosmore -
The latest version of the App socks!
Jun 7, 2019 I have an IP150 with firmware updated about two months ago, I downloaded the this App and it worked very will the first days, until the App was updated and it does not work with all the services i have at the beginning -
Rubbish
Jan 25, 2021 Total, total rubbish this app. Please do not use this unless the developers spend some time in rebuilding this from ground up. Horrible GUI, poor functionality. Big problems in maintaining connectivity to the alarm system. Bugs are well documented but all ignored. Stay away.more
What’s Groovy
I think you could select what kind of notifications to receive (e.g. only alarm). Also, the design is quite ugly, they could do better.
more
less
What’s Subpar
iParadox worked perfectly fine for me for a number of years. I do not and prefer not to expose my system to any cloud service. I rather directly connect to the IP module after establishing a vpn connection. iParadox perfectly suited my needs for that. Now every time I run iParadox I get prompted to install Insight Gold which I did and it cant even give me the functionality I had. Please remove the annoying popup from iParadox or include the option in Insight Gold which will allow me to connect directly to my IP module without using your swann cloud?
more
less
Filter Reviews
-
Functionality
The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem. I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibia -
Cannot remotely unlock doors and other things
We can no longer unlock doors from this app, we can only open them. Before the update we could do both, I want that option back. Also when we try to pay for it all of our transactions are rejected. Been this way over the last 3 versions. Without correction I cannot recommend this app. -
Gets the job done
The app does everything it need to but it comes straight out of 2010. Since we are paying customers I believe implementation of a nice and user friendly interface + Face ID unlock + making it compatible with IOS shortcuts should have been done long ago. -
Support for Apple Shortcuts
Hi - the app is really useful, however can you please add support for Apple’s Shortcut app so we can customise so for example one Siri command would unlock the house and open the garage door - would be really helpful as currently there is no HomeKit support. -
Crash
It crashes very often on Iphone5s. The IParadox app, although not perfect is better! -
Unable to use
i could not click “accept terms” on iphone X. So i can not use it for now. -
Ivan Naidu
After the recent update, the stay function does not work, the system defaults to alarm mode -
First days of use
Sometimes it is Is not as fast as I should be. Needs improvement. I think it has to be free of charge. When I paid so much money for the alarm is not fair to pay for a application. -
The app crash
With the last update the app crash and not work -
It closes and cannot view zone in alarm
Worst in every update, stolen in my house and cannot receive any alarm and the open zone not show at all. This is the end with Paradox no more!
No reviews available
-
Cannot remotely unlock doors and other things
We can no longer unlock doors from this app, we can only open them. Before the update we could do both, I want that option back. Also when we try to pay for it all of our transactions are rejected. Been this way over the last 3 versions. Without correction I cannot recommend this app. -
Unable to use
i could not click “accept terms” on iphone X. So i can not use it for now. -
Ivan Naidu
After the recent update, the stay function does not work, the system defaults to alarm mode -
The app crash
With the last update the app crash and not work -
Our Right Notice
Please cancel your app filtration for Iran. Its not our right, we are the people, not the government.
-
Support for Apple Shortcuts
Hi - the app is really useful, however can you please add support for Apple’s Shortcut app so we can customise so for example one Siri command would unlock the house and open the garage door - would be really helpful as currently there is no HomeKit support. -
Crash
It crashes very often on Iphone5s. The IParadox app, although not perfect is better!
-
Functionality
The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem. I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibia -
Gets the job done
The app does everything it need to but it comes straight out of 2010. Since we are paying customers I believe implementation of a nice and user friendly interface + Face ID unlock + making it compatible with IOS shortcuts should have been done long ago. -
First days of use
Sometimes it is Is not as fast as I should be. Needs improvement. I think it has to be free of charge. When I paid so much money for the alarm is not fair to pay for a application. -
It closes and cannot view zone in alarm
Worst in every update, stolen in my house and cannot receive any alarm and the open zone not show at all. This is the end with Paradox no more!
Filter Reviews
-
Regret buying Paradox
Only bought this system because I wanted notification of an alarm via mobile. At least half the time the activation and deactivation doesn’t come through on the app I time, or much, much later. And today it won’t even connect to the server so cannot arm or disarm via the app. Also tells me my valid password is not correct and then says cannot connect to Swan. This is a poorly designed system that is designed for installers and doesn’t want the home user to be able to do much. Lack of other options makes it worse. -
Horrible UI, even worse translation
My dad just had this installed for his security system. It function fine, but this is follows none of the most basic design and usability best practices for an iOS application. The interface is the worst I have seen in years. It’s embarrassing for 2018. And ‘arm’ (as in ‘arming’), does not translate into ‘bras’ (as in the body part) in French. Please hire a real IOS designer and a native French editor to improve this mediocre UI. -
Not pleased
We are not at all happy with this system. We get notices all the time about missing modules and the alarm randomly goes off for no reason. This is at a vacation home and I am not nearby to check on things so I was hoping the system would help. It has not helped at all. It has made matters worse. Kim Meros -
Credit card issues
I can’t pay with any of my credit cards to Rene subscription as the app says there is a problem with all of them which is bizarre since they are all working fine ! -
Frustrating
No support documentation. Erroneous errors such as “cannot connect to camera” even when camera isn’t used....no guidance on correcting errors. No “contact us” option for reporting errors. Not intuitive interface. -
The latest version of the App socks!
I have an IP150 with firmware updated about two months ago, I downloaded the this App and it worked very will the first days, until the App was updated and it does not work with all the services i have at the beginning -
Rubbish
Total, total rubbish this app. Please do not use this unless the developers spend some time in rebuilding this from ground up. Horrible GUI, poor functionality. Big problems in maintaining connectivity to the alarm system. Bugs are well documented but all ignored. Stay away.
-
Bypass Zones
Bypassing zones individually takes up to 6 seconds to bypass each zone and nothing can be done to fix it despite multiple attempts for Paradox development teams to address this issue. Version upgrades should be an improvement to a api service not a burden.
-
Credit card issues
I can’t pay with any of my credit cards to Rene subscription as the app says there is a problem with all of them which is bizarre since they are all working fine ! -
Frustrating
No support documentation. Erroneous errors such as “cannot connect to camera” even when camera isn’t used....no guidance on correcting errors. No “contact us” option for reporting errors. Not intuitive interface.
-
Regret buying Paradox
Only bought this system because I wanted notification of an alarm via mobile. At least half the time the activation and deactivation doesn’t come through on the app I time, or much, much later. And today it won’t even connect to the server so cannot arm or disarm via the app. Also tells me my valid password is not correct and then says cannot connect to Swan. This is a poorly designed system that is designed for installers and doesn’t want the home user to be able to do much. Lack of other options makes it worse. -
Horrible UI, even worse translation
My dad just had this installed for his security system. It function fine, but this is follows none of the most basic design and usability best practices for an iOS application. The interface is the worst I have seen in years. It’s embarrassing for 2018. And ‘arm’ (as in ‘arming’), does not translate into ‘bras’ (as in the body part) in French. Please hire a real IOS designer and a native French editor to improve this mediocre UI. -
Not pleased
We are not at all happy with this system. We get notices all the time about missing modules and the alarm randomly goes off for no reason. This is at a vacation home and I am not nearby to check on things so I was hoping the system would help. It has not helped at all. It has made matters worse. Kim Meros -
The latest version of the App socks!
I have an IP150 with firmware updated about two months ago, I downloaded the this App and it worked very will the first days, until the App was updated and it does not work with all the services i have at the beginning -
Rubbish
Total, total rubbish this app. Please do not use this unless the developers spend some time in rebuilding this from ground up. Horrible GUI, poor functionality. Big problems in maintaining connectivity to the alarm system. Bugs are well documented but all ignored. Stay away.
There are no editor reviews currently available. Please check again soon.
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