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Insite Gold

Insite Gold

Paradox Security Systems Ltd.

4.0 Ratings 2K+ Reviews

Ratings & Reviews

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  • Functionality Dec 13, 2018

    By JPBotta
    The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem. I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibia
  • Cannot remotely unlock doors and other things Jan 28, 2019

    By Figley_Bigmar
    We can no longer unlock doors from this app, we can only open them. Before the update we could do both, I want that option back. Also when we try to pay for it all of our transactions are rejected. Been this way over the last 3 versions. Without correction I cannot recommend this app.
  • Alarm notifications buggy Jan 4, 2020

    By ac 816
    The store hasn’t armed since 16th Dec - it would be better if it could notify me that the branch hasn’t armed after a certain amount of days - we could look into it
  • Gets the job done Nov 15, 2019

    By franzbossi
    The app does everything it need to but it comes straight out of 2010. Since we are paying customers I believe implementation of a nice and user friendly interface + Face ID unlock + making it compatible with IOS shortcuts should have been done long ago.
  • Support for Apple Shortcuts Sep 17, 2018

    By Southern-Man-69
    Hi - the app is really useful, however can you please add support for Apple’s Shortcut app so we can customise so for example one Siri command would unlock the house and open the garage door - would be really helpful as currently there is no HomeKit support.
  • Should be renamed Insite Crashed Jan 5, 2020

    By Picky but fair
    App is chronically unstable. Crashes repeatedly, making it virtually useless as a means to manage Gost apparition alarm system remotely. Absolutely the worst aspect of an otherwise excellent security system.
  • Crash Jan 14, 2019

    By Metrobunnynyc
    It crashes very often on Iphone5s. The IParadox app, although not perfect is better!
  • First days of use Jan 19, 2019

    By Sam. K.
    Sometimes it is Is not as fast as I should be. Needs improvement. I think it has to be free of charge. When I paid so much money for the alarm is not fair to pay for a application.
  • Unable to use May 22, 2019

    By ofli6134
    i could not click “accept terms” on iphone X. So i can not use it for now.
  • Ivan Naidu Jan 26, 2019

    By ivan naidu
    After the recent update, the stay function does not work, the system defaults to alarm mode
  • Functionality Dec 13, 2018

    By JPBotta
    The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem. I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibia
  • Cannot remotely unlock doors and other things Jan 28, 2019

    By Figley_Bigmar
    We can no longer unlock doors from this app, we can only open them. Before the update we could do both, I want that option back. Also when we try to pay for it all of our transactions are rejected. Been this way over the last 3 versions. Without correction I cannot recommend this app.
  • Alarm notifications buggy Jan 4, 2020

    By ac 816
    The store hasn’t armed since 16th Dec - it would be better if it could notify me that the branch hasn’t armed after a certain amount of days - we could look into it
  • Gets the job done Nov 15, 2019

    By franzbossi
    The app does everything it need to but it comes straight out of 2010. Since we are paying customers I believe implementation of a nice and user friendly interface + Face ID unlock + making it compatible with IOS shortcuts should have been done long ago.
  • Support for Apple Shortcuts Sep 17, 2018

    By Southern-Man-69
    Hi - the app is really useful, however can you please add support for Apple’s Shortcut app so we can customise so for example one Siri command would unlock the house and open the garage door - would be really helpful as currently there is no HomeKit support.
  • Should be renamed Insite Crashed Jan 5, 2020

    By Picky but fair
    App is chronically unstable. Crashes repeatedly, making it virtually useless as a means to manage Gost apparition alarm system remotely. Absolutely the worst aspect of an otherwise excellent security system.
  • Crash Jan 14, 2019

    By Metrobunnynyc
    It crashes very often on Iphone5s. The IParadox app, although not perfect is better!
  • First days of use Jan 19, 2019

    By Sam. K.
    Sometimes it is Is not as fast as I should be. Needs improvement. I think it has to be free of charge. When I paid so much money for the alarm is not fair to pay for a application.
  • Unable to use May 22, 2019

    By ofli6134
    i could not click “accept terms” on iphone X. So i can not use it for now.
  • Ivan Naidu Jan 26, 2019

    By ivan naidu
    After the recent update, the stay function does not work, the system defaults to alarm mode
  • Regret buying Paradox Oct 7, 2020

    By Dashprod
    Only bought this system because I wanted notification of an alarm via mobile. At least half the time the activation and deactivation doesn’t come through on the app I time, or much, much later. And today it won’t even connect to the server so cannot arm or disarm via the app. Also tells me my valid password is not correct and then says cannot connect to Swan. This is a poorly designed system that is designed for installers and doesn’t want the home user to be able to do much. Lack of other options makes it worse.
  • Horrible UI, even worse translation Aug 11, 2018

    By Juweee
    My dad just had this installed for his security system. It function fine, but this is follows none of the most basic design and usability best practices for an iOS application. The interface is the worst I have seen in years. It’s embarrassing for 2018. And ‘arm’ (as in ‘arming’), does not translate into ‘bras’ (as in the body part) in French. Please hire a real IOS designer and a native French editor to improve this mediocre UI.
  • Not pleased Jul 19, 2020

    By abcderghijklmnopqrstuv
    We are not at all happy with this system. We get notices all the time about missing modules and the alarm randomly goes off for no reason. This is at a vacation home and I am not nearby to check on things so I was hoping the system would help. It has not helped at all. It has made matters worse. Kim Meros
  • Credit card issues May 27, 2020

    By Luc Z Westra
    I can’t pay with any of my credit cards to Rene subscription as the app says there is a problem with all of them which is bizarre since they are all working fine !
  • Frustrating Oct 31, 2019

    By Disappointed in Austin
    No support documentation. Erroneous errors such as “cannot connect to camera” even when camera isn’t used....no guidance on correcting errors. No “contact us” option for reporting errors. Not intuitive interface.
  • The latest version of the App socks! Jun 7, 2019

    By RISHARK
    I have an IP150 with firmware updated about two months ago, I downloaded the this App and it worked very will the first days, until the App was updated and it does not work with all the services i have at the beginning

No reviews available

No reviews available

  • Cannot remotely unlock doors and other things Jan 28, 2019

    By Figley_Bigmar
    We can no longer unlock doors from this app, we can only open them. Before the update we could do both, I want that option back. Also when we try to pay for it all of our transactions are rejected. Been this way over the last 3 versions. Without correction I cannot recommend this app.
  • Alarm notifications buggy Jan 4, 2020

    By ac 816
    The store hasn’t armed since 16th Dec - it would be better if it could notify me that the branch hasn’t armed after a certain amount of days - we could look into it
  • Should be renamed Insite Crashed Jan 5, 2020

    By Picky but fair
    App is chronically unstable. Crashes repeatedly, making it virtually useless as a means to manage Gost apparition alarm system remotely. Absolutely the worst aspect of an otherwise excellent security system.
  • Unable to use May 22, 2019

    By ofli6134
    i could not click “accept terms” on iphone X. So i can not use it for now.
  • Ivan Naidu Jan 26, 2019

    By ivan naidu
    After the recent update, the stay function does not work, the system defaults to alarm mode
  • The app crash Jan 27, 2019

    By wiño
    With the last update the app crash and not work
  • Our Right Notice Apr 21, 2020

    By Arash Sh
    Please cancel your app filtration for Iran. Its not our right, we are the people, not the government.
  • Support for Apple Shortcuts Sep 17, 2018

    By Southern-Man-69
    Hi - the app is really useful, however can you please add support for Apple’s Shortcut app so we can customise so for example one Siri command would unlock the house and open the garage door - would be really helpful as currently there is no HomeKit support.
  • Crash Jan 14, 2019

    By Metrobunnynyc
    It crashes very often on Iphone5s. The IParadox app, although not perfect is better!
  • Functionality Dec 13, 2018

    By JPBotta
    The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem. I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibia
  • Gets the job done Nov 15, 2019

    By franzbossi
    The app does everything it need to but it comes straight out of 2010. Since we are paying customers I believe implementation of a nice and user friendly interface + Face ID unlock + making it compatible with IOS shortcuts should have been done long ago.
  • First days of use Jan 19, 2019

    By Sam. K.
    Sometimes it is Is not as fast as I should be. Needs improvement. I think it has to be free of charge. When I paid so much money for the alarm is not fair to pay for a application.
  • Credit card issues May 27, 2020

    By Luc Z Westra
    I can’t pay with any of my credit cards to Rene subscription as the app says there is a problem with all of them which is bizarre since they are all working fine !
  • Frustrating Oct 31, 2019

    By Disappointed in Austin
    No support documentation. Erroneous errors such as “cannot connect to camera” even when camera isn’t used....no guidance on correcting errors. No “contact us” option for reporting errors. Not intuitive interface.
  • Regret buying Paradox Oct 7, 2020

    By Dashprod
    Only bought this system because I wanted notification of an alarm via mobile. At least half the time the activation and deactivation doesn’t come through on the app I time, or much, much later. And today it won’t even connect to the server so cannot arm or disarm via the app. Also tells me my valid password is not correct and then says cannot connect to Swan. This is a poorly designed system that is designed for installers and doesn’t want the home user to be able to do much. Lack of other options makes it worse.
  • Horrible UI, even worse translation Aug 11, 2018

    By Juweee
    My dad just had this installed for his security system. It function fine, but this is follows none of the most basic design and usability best practices for an iOS application. The interface is the worst I have seen in years. It’s embarrassing for 2018. And ‘arm’ (as in ‘arming’), does not translate into ‘bras’ (as in the body part) in French. Please hire a real IOS designer and a native French editor to improve this mediocre UI.
  • Not pleased Jul 19, 2020

    By abcderghijklmnopqrstuv
    We are not at all happy with this system. We get notices all the time about missing modules and the alarm randomly goes off for no reason. This is at a vacation home and I am not nearby to check on things so I was hoping the system would help. It has not helped at all. It has made matters worse. Kim Meros
  • The latest version of the App socks! Jun 7, 2019

    By RISHARK
    I have an IP150 with firmware updated about two months ago, I downloaded the this App and it worked very will the first days, until the App was updated and it does not work with all the services i have at the beginning

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