About Insite Gold
About Insite Gold
App Store
Insite Gold connect and interface with Paradox systems for management of the security, Video verification and surveillance , Automation and access. developed for "one stop solution", One application, full control.
Ratings & Reviews
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Community
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Functionality
Dec 13, 2018 The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem. I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibia more -
Cannot remotely unlock doors and other things
Jan 28, 2019 We can no longer unlock doors from this app, we can only open them. Before the update we could do both, I want that option back. Also when we try to pay for it all of our transactions are rejected. Been this way over the last 3 versions. Without correction I cannot recommend this app. more -
Alarm notifications buggy
Jan 4, 2020 The store hasn’t armed since 16th Dec - it would be better if it could notify me that the branch hasn’t armed after a certain amount of days - we could look into it -
Gets the job done
Nov 15, 2019 The app does everything it need to but it comes straight out of 2010. Since we are paying customers I believe implementation of a nice and user friendly interface + Face ID unlock + making it compatible with IOS shortcuts should have been done long ago. more -
Support for Apple Shortcuts
Sep 17, 2018 Hi - the app is really useful, however can you please add support for Apple’s Shortcut app so we can customise so for example one Siri command would unlock the house and open the garage door - would be really helpful as currently there is no HomeKit support. more -
Should be renamed Insite Crashed
Jan 5, 2020 App is chronically unstable. Crashes repeatedly, making it virtually useless as a means to manage Gost apparition alarm system remotely. Absolutely the worst aspect of an otherwise excellent security system. -
Crash
Jan 14, 2019 It crashes very often on Iphone5s. The IParadox app, although not perfect is better! -
First days of use
Jan 19, 2019 Sometimes it is Is not as fast as I should be. Needs improvement. I think it has to be free of charge. When I paid so much money for the alarm is not fair to pay for a application. -
Unable to use
May 22, 2019 i could not click “accept terms” on iphone X. So i can not use it for now. -
Ivan Naidu
Jan 26, 2019 After the recent update, the stay function does not work, the system defaults to alarm mode
-
Functionality
Dec 13, 2018 The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem. I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibia more -
Cannot remotely unlock doors and other things
Jan 28, 2019 We can no longer unlock doors from this app, we can only open them. Before the update we could do both, I want that option back. Also when we try to pay for it all of our transactions are rejected. Been this way over the last 3 versions. Without correction I cannot recommend this app. more -
Alarm notifications buggy
Jan 4, 2020 The store hasn’t armed since 16th Dec - it would be better if it could notify me that the branch hasn’t armed after a certain amount of days - we could look into it -
Gets the job done
Nov 15, 2019 The app does everything it need to but it comes straight out of 2010. Since we are paying customers I believe implementation of a nice and user friendly interface + Face ID unlock + making it compatible with IOS shortcuts should have been done long ago. more -
Support for Apple Shortcuts
Sep 17, 2018 Hi - the app is really useful, however can you please add support for Apple’s Shortcut app so we can customise so for example one Siri command would unlock the house and open the garage door - would be really helpful as currently there is no HomeKit support. more -
Should be renamed Insite Crashed
Jan 5, 2020 App is chronically unstable. Crashes repeatedly, making it virtually useless as a means to manage Gost apparition alarm system remotely. Absolutely the worst aspect of an otherwise excellent security system. -
Crash
Jan 14, 2019 It crashes very often on Iphone5s. The IParadox app, although not perfect is better! -
First days of use
Jan 19, 2019 Sometimes it is Is not as fast as I should be. Needs improvement. I think it has to be free of charge. When I paid so much money for the alarm is not fair to pay for a application. -
Unable to use
May 22, 2019 i could not click “accept terms” on iphone X. So i can not use it for now. -
Ivan Naidu
Jan 26, 2019 After the recent update, the stay function does not work, the system defaults to alarm mode
-
Regret buying Paradox
Oct 7, 2020 Only bought this system because I wanted notification of an alarm via mobile. At least half the time the activation and deactivation doesn’t come through on the app I time, or much, much later. And today it won’t even connect to the server so cannot arm or disarm via the app. Also tells me my valid password is not correct and then says cannot connect to Swan. This is a poorly designed system that is designed for installers and doesn’t want the home user to be able to do much. Lack of other options makes it worse. more -
Horrible UI, even worse translation
Aug 11, 2018 My dad just had this installed for his security system. It function fine, but this is follows none of the most basic design and usability best practices for an iOS application. The interface is the worst I have seen in years. It’s embarrassing for 2018. And ‘arm’ (as in ‘arming’), does not translate into ‘bras’ (as in the body part) in French. Please hire a real IOS designer and a native French editor to improve this mediocre UI. more -
Not pleased
Jul 19, 2020 We are not at all happy with this system. We get notices all the time about missing modules and the alarm randomly goes off for no reason. This is at a vacation home and I am not nearby to check on things so I was hoping the system would help. It has not helped at all. It has made matters worse. Kim Meros more -
Credit card issues
May 27, 2020 I can’t pay with any of my credit cards to Rene subscription as the app says there is a problem with all of them which is bizarre since they are all working fine ! -
Frustrating
Oct 31, 2019 No support documentation. Erroneous errors such as “cannot connect to camera” even when camera isn’t used....no guidance on correcting errors. No “contact us” option for reporting errors. Not intuitive interface. -
The latest version of the App socks!
Jun 7, 2019 I have an IP150 with firmware updated about two months ago, I downloaded the this App and it worked very will the first days, until the App was updated and it does not work with all the services i have at the beginning
No reviews available
No reviews available
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Cannot remotely unlock doors and other things
Jan 28, 2019 We can no longer unlock doors from this app, we can only open them. Before the update we could do both, I want that option back. Also when we try to pay for it all of our transactions are rejected. Been this way over the last 3 versions. Without correction I cannot recommend this app. more -
Alarm notifications buggy
Jan 4, 2020 The store hasn’t armed since 16th Dec - it would be better if it could notify me that the branch hasn’t armed after a certain amount of days - we could look into it -
Should be renamed Insite Crashed
Jan 5, 2020 App is chronically unstable. Crashes repeatedly, making it virtually useless as a means to manage Gost apparition alarm system remotely. Absolutely the worst aspect of an otherwise excellent security system. -
Unable to use
May 22, 2019 i could not click “accept terms” on iphone X. So i can not use it for now. -
Ivan Naidu
Jan 26, 2019 After the recent update, the stay function does not work, the system defaults to alarm mode -
The app crash
Jan 27, 2019 With the last update the app crash and not work -
Our Right Notice
Apr 21, 2020 Please cancel your app filtration for Iran. Its not our right, we are the people, not the government.
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Support for Apple Shortcuts
Sep 17, 2018 Hi - the app is really useful, however can you please add support for Apple’s Shortcut app so we can customise so for example one Siri command would unlock the house and open the garage door - would be really helpful as currently there is no HomeKit support. more -
Crash
Jan 14, 2019 It crashes very often on Iphone5s. The IParadox app, although not perfect is better!
-
Functionality
Dec 13, 2018 The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem. I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibia more -
Gets the job done
Nov 15, 2019 The app does everything it need to but it comes straight out of 2010. Since we are paying customers I believe implementation of a nice and user friendly interface + Face ID unlock + making it compatible with IOS shortcuts should have been done long ago. more -
First days of use
Jan 19, 2019 Sometimes it is Is not as fast as I should be. Needs improvement. I think it has to be free of charge. When I paid so much money for the alarm is not fair to pay for a application.
-
Credit card issues
May 27, 2020 I can’t pay with any of my credit cards to Rene subscription as the app says there is a problem with all of them which is bizarre since they are all working fine ! -
Frustrating
Oct 31, 2019 No support documentation. Erroneous errors such as “cannot connect to camera” even when camera isn’t used....no guidance on correcting errors. No “contact us” option for reporting errors. Not intuitive interface.
-
Regret buying Paradox
Oct 7, 2020 Only bought this system because I wanted notification of an alarm via mobile. At least half the time the activation and deactivation doesn’t come through on the app I time, or much, much later. And today it won’t even connect to the server so cannot arm or disarm via the app. Also tells me my valid password is not correct and then says cannot connect to Swan. This is a poorly designed system that is designed for installers and doesn’t want the home user to be able to do much. Lack of other options makes it worse. more -
Horrible UI, even worse translation
Aug 11, 2018 My dad just had this installed for his security system. It function fine, but this is follows none of the most basic design and usability best practices for an iOS application. The interface is the worst I have seen in years. It’s embarrassing for 2018. And ‘arm’ (as in ‘arming’), does not translate into ‘bras’ (as in the body part) in French. Please hire a real IOS designer and a native French editor to improve this mediocre UI. more -
Not pleased
Jul 19, 2020 We are not at all happy with this system. We get notices all the time about missing modules and the alarm randomly goes off for no reason. This is at a vacation home and I am not nearby to check on things so I was hoping the system would help. It has not helped at all. It has made matters worse. Kim Meros more -
The latest version of the App socks!
Jun 7, 2019 I have an IP150 with firmware updated about two months ago, I downloaded the this App and it worked very will the first days, until the App was updated and it does not work with all the services i have at the beginning
What’s Groovy
I think you could select what kind of notifications to receive (e.g. only alarm). Also, the design is quite ugly, they could do better.
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What’s Subpar
iParadox worked perfectly fine for me for a number of years. I do not and prefer not to expose my system to any cloud service. I rather directly connect to the IP module after establishing a vpn connection. iParadox perfectly suited my needs for that. Now every time I run iParadox I get prompted to install Insight Gold which I did and it cant even give me the functionality I had. Please remove the annoying popup from iParadox or include the option in Insight Gold which will allow me to connect directly to my IP module without using your swann cloud?
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