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IKEA Home smart

IKEA Home smart

Inter IKEA Systems B.V.

Set the scene you want.

3.9 Ratings 19K+ Reviews 500K+ Downloads

Ratings & Reviews

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  • A bit of a pain to setup, but works great after that Jul 14, 2017

    By keeper5689
    It takes a while to setup and get everything to pair correctly (3-4 tries per item), but once everything is connected, it works well. Would like to see it add HomeKit compatibility, but that's not a deal-breaker for me. The setup does require a different controller for each set of lights you connect if you want to control them separately (one for living room, one for bedroom, etc). A previous reviewer mentioned that they couldn't pair their lights The to the gateway. I ran into this problem at first, but figured out that you have to connect the remote to the gateway first, before you can connect the lights. The setup wizard skipped that when I first tried to set it up but the Help section sent me in the right direction. I also had to reset the gateway before I could get the remote to successfully pair. Just keep trying. Hope this helps!
  • May 21, 2021

    By Daniel Wild
    5 Stars for the TRÅDFRI hardware! Affordable, classic simplistic IKEA design and open communication standards. The app's user interface is refreshingly simple (IKEA style) and comes with a moderate amount of automation options. The biggest flaw is that the app requires your device to be connected to a WiFi network. VPN via 3g/4g is unfortunately not an option.
  • Way better security & privacy than Hue but still lights turn back on after power outage Jan 28, 2020

    By carver7
    Strengths: IKEA ’s app and the SECURITY model it uses (to SECUREly communicate with the Tradfri hub with COAP TLS) while RESPECTing your data privacy (by NOT spying on you and NOT reporting your time-stamped usage data to its servers) deserves a LOT of praise and it’s very well engineered ‘under-the-hood’. This is all in complete contrast to how the Hue app and bridge setup works, and how it’s security model is STILL “trivial” to defeat with a MITM attack, since it still uses a self-signed security certificate for https. It also sends a ton of data back to its home servers on a regular basis, and this is bad. The biggest weakness for IKEA’s app and Tradfri setup is that there’s still no ability to configure the Tradfri lights to NOT automatically get turned back on in the middle of the night after a power outage (which Hue app does allow user to configure to prevent) PLEASE implement this feature in your app and Tradfri lights’ firmware!
  • May 21, 2021

    By Will King
    Lots of lights, some blinds and timers, no issues. Worse thing is setting up the bulbs and having to open an app to turn the lights on - but that's the same with all connected bulbs. These are good though, and not expensive.
  • Works but Very buggy Nov 13, 2019

    By ChiJeffA
    It is ridiculous homeSmart does not have Cloud Integration for remote access after several years on market or a means to provide port forwarding to be able to control Trådfri hub from app. Sonos integration is not polished and crashes a lot hence my only view is to use the Sonos app but the effort to create a Sonos integration is nice overall as it helps bring down the inflated price of Sonos. Would love a Connect device for existing stereo that did not cost $350 a pop. Lights since they are on Zigbee Light Standard are better to integrate with SmartThings/HomeAssistant or if lucky integrate with Hue app. HomeSmart needs a lot work from Ikeas software development team in my opinion to compete competitively with Hue. Also random issues with not able to connect to Hub from app although directly connected on same network. Many areas for improvement.
  • May 21, 2021

    By Fluo D'Tine
    No dark mode. Even though you want to control the system just from the app, you still have to buy hardware remote which is needed for pairing. Tradfri gate is not capable of pairing lights directly.
  • Room for improvement Oct 30, 2017

    By the worlds gone mad
    These lights are clearly marketed as a more affordable alternative to Phillips Hue. I’ve tried both and Hue has shortcomings of its own, not least of which is the lack of cooler tones and fewer lumens. I’m also ambivalent about both apps. I think Hue has some advantages but the widget and room schemes seem awkward. TRÅDFRI has this as well, but it feels incrementally better. The obvious areas for improvement for TRÅDFRI are HomeKit compatibility and more choices when selecting color temperatures. Once those features are added in, this will be a formidable product. I assume that since ikea is not a tech company first, they are not developing their tech products as quickly. It would be refreshing if their team was more receptive and proactive about putting these changes into action.
  • May 21, 2021

    By Joachim Løkås
    The app is good, used to pester me about feedback but this seems to have been fixed. Wish there was some integration with androids Quick Settings tiles for easy access to All Off for example.
  • May 26, 2021

    By Haley King
    Since the last update Scenes no longer works. You can't add more lights to an existing one or make new ones. Right now it freezes my phone and I have to close the whole app.
  • Could be better Feb 12, 2021

    By Tigzola
    Yes, setting up the app for your smart devices is a bit of a pain. The app is fairly simple, almost too simple, to use. It’s a little misleading to have my remote controls for my blinds, as well as the repeater, to show up in devices. Since they are listed, it would be nice if their firmware would eventually support Thread. I would rate the app higher if it was cross platform friendly. I set up everything up on my iPhone. I went to use the app on my iPad, only to find that I have to set up my iPad independently. Why can’t I just log in to my account, like every other smart home product I have. Thankfully the blinds show up in my HomeKit app.
  • A bit of a pain to setup, but works great after that Jul 14, 2017

    By keeper5689
    It takes a while to setup and get everything to pair correctly (3-4 tries per item), but once everything is connected, it works well. Would like to see it add HomeKit compatibility, but that's not a deal-breaker for me. The setup does require a different controller for each set of lights you connect if you want to control them separately (one for living room, one for bedroom, etc). A previous reviewer mentioned that they couldn't pair their lights The to the gateway. I ran into this problem at first, but figured out that you have to connect the remote to the gateway first, before you can connect the lights. The setup wizard skipped that when I first tried to set it up but the Help section sent me in the right direction. I also had to reset the gateway before I could get the remote to successfully pair. Just keep trying. Hope this helps!
  • May 21, 2021

    By Daniel Wild
    5 Stars for the TRÅDFRI hardware! Affordable, classic simplistic IKEA design and open communication standards. The app's user interface is refreshingly simple (IKEA style) and comes with a moderate amount of automation options. The biggest flaw is that the app requires your device to be connected to a WiFi network. VPN via 3g/4g is unfortunately not an option.
  • Way better security & privacy than Hue but still lights turn back on after power outage Jan 28, 2020

    By carver7
    Strengths: IKEA ’s app and the SECURITY model it uses (to SECUREly communicate with the Tradfri hub with COAP TLS) while RESPECTing your data privacy (by NOT spying on you and NOT reporting your time-stamped usage data to its servers) deserves a LOT of praise and it’s very well engineered ‘under-the-hood’. This is all in complete contrast to how the Hue app and bridge setup works, and how it’s security model is STILL “trivial” to defeat with a MITM attack, since it still uses a self-signed security certificate for https. It also sends a ton of data back to its home servers on a regular basis, and this is bad. The biggest weakness for IKEA’s app and Tradfri setup is that there’s still no ability to configure the Tradfri lights to NOT automatically get turned back on in the middle of the night after a power outage (which Hue app does allow user to configure to prevent) PLEASE implement this feature in your app and Tradfri lights’ firmware!
  • May 21, 2021

    By Will King
    Lots of lights, some blinds and timers, no issues. Worse thing is setting up the bulbs and having to open an app to turn the lights on - but that's the same with all connected bulbs. These are good though, and not expensive.
  • Works but Very buggy Nov 13, 2019

    By ChiJeffA
    It is ridiculous homeSmart does not have Cloud Integration for remote access after several years on market or a means to provide port forwarding to be able to control Trådfri hub from app. Sonos integration is not polished and crashes a lot hence my only view is to use the Sonos app but the effort to create a Sonos integration is nice overall as it helps bring down the inflated price of Sonos. Would love a Connect device for existing stereo that did not cost $350 a pop. Lights since they are on Zigbee Light Standard are better to integrate with SmartThings/HomeAssistant or if lucky integrate with Hue app. HomeSmart needs a lot work from Ikeas software development team in my opinion to compete competitively with Hue. Also random issues with not able to connect to Hub from app although directly connected on same network. Many areas for improvement.
  • May 21, 2021

    By Fluo D'Tine
    No dark mode. Even though you want to control the system just from the app, you still have to buy hardware remote which is needed for pairing. Tradfri gate is not capable of pairing lights directly.
  • Room for improvement Oct 30, 2017

    By the worlds gone mad
    These lights are clearly marketed as a more affordable alternative to Phillips Hue. I’ve tried both and Hue has shortcomings of its own, not least of which is the lack of cooler tones and fewer lumens. I’m also ambivalent about both apps. I think Hue has some advantages but the widget and room schemes seem awkward. TRÅDFRI has this as well, but it feels incrementally better. The obvious areas for improvement for TRÅDFRI are HomeKit compatibility and more choices when selecting color temperatures. Once those features are added in, this will be a formidable product. I assume that since ikea is not a tech company first, they are not developing their tech products as quickly. It would be refreshing if their team was more receptive and proactive about putting these changes into action.
  • May 21, 2021

    By Joachim Løkås
    The app is good, used to pester me about feedback but this seems to have been fixed. Wish there was some integration with androids Quick Settings tiles for easy access to All Off for example.
  • May 26, 2021

    By Haley King
    Since the last update Scenes no longer works. You can't add more lights to an existing one or make new ones. Right now it freezes my phone and I have to close the whole app.
  • Could be better Feb 12, 2021

    By Tigzola
    Yes, setting up the app for your smart devices is a bit of a pain. The app is fairly simple, almost too simple, to use. It’s a little misleading to have my remote controls for my blinds, as well as the repeater, to show up in devices. Since they are listed, it would be nice if their firmware would eventually support Thread. I would rate the app higher if it was cross platform friendly. I set up everything up on my iPhone. I went to use the app on my iPad, only to find that I have to set up my iPad independently. Why can’t I just log in to my account, like every other smart home product I have. Thankfully the blinds show up in my HomeKit app.
  • Devs need to remove WiFi Requirement Oct 24, 2019

    By HugoEnder
    With all of my smart home devices, I prevent them from communicating with the outside world for security reasons. When I want to control them while not at home, I connect to my home VPN network to form a secure tunnel into my network. Every smart device works with this setup except for this IKEA app. The reason is that it requires that your device be connected to a WiFi network. Doesn’t have to be your home network (if connected to your home VPN). Just has to be connected to A WiFi network. This is dumb and unnecessary. If I connect to a WiFi network outside of my home and then connect to my home VPN, it works fine. So what I’ve had to do to get around to this artificial and unnecessary limitation is to find a public WiFi network somewhere, connect to it, connect to my VPN and then open the app and control the IKEA device. Please fix this.
  • Stop giving blanket responses Jun 24, 2018

    By Bye bye iPhone camera app
    It’s disrespectful to your users. You clearly have issues with your app, and you’re not addressing any of them here, or anywhere. Please respond as human beings. It keeps loosing contact with HomeKit. The only way to reconnect is to reset the whole system and re-pair every unit one by one, twice. Once for TRÅDFRI and once for HomeKit. With 20 units it’s not fun the twentieth time around. If power fails, get ready to reset and start reconnecting, naming lamps and making groups. As a stand-alone app, it’s just not usable as a system with more than one room. Is there any plans on making anything close to HomeKit features natively? Like an on/off switch for leaving the house? Or scenes for all rooms at once? There is new hardware coming out, but no innovation with the app since it was released. What the heck is going on over there? Has IKEA left the software to bare minimum maintenance? Are there any plans at all?
  • May 27, 2021

    By Some guy
    Unsolicited disruptive adverts like the 'What's new" splash screen. I don't want to see your ads, I just want to adjust my lights. Removal of useful features. Buggier than before. Developers are trashing this app.
  • Unable to pair gateway with remotes May 31, 2017

    By BionicTechnophobe
    I'm having trouble setting up the Trådfri Gateway kit and the app is currently unusable for me. Everything worked for a couple days after my initial purchase and setup. However, sometime in the past few days the system became unresponsive and subsequent attempts to factory reset the gateway and reconfigure the network have not been successful. Specifically, when following the instructions to pair a remote with the gateway the app never displays the dialog that the new device has been found nor does the network LED on the gateway flash 4 times as described. The remotes and bulbs function as expected standalone, without using the gateway and app. Customer support and troubleshooting have been nearly non-existent. In-app (and App Store) support directs me to the general Ikea customer support page. The Trådfri support page FAQ does not describe this scenario and offers no resolution. Phone support did not have knowledge about this product and directed me to the retail store. The co-workers at the retail store were understanding but mentioned that the product is new and they don't have much experience with it and were unable to solve the issue and offered an exchange. I'm submitting this review in the hopes that *someone* with a technical background associated with the product and/or app can contact me to help troubleshoot.
  • Jun 8, 2021

    By Bjørn Ivar Teigen
    The blinds disappear from the app when you remove the battery, and the tedious setup must then be repeated... this happens every time the battery goes flat.
  • Wow, talk about terrible Feb 20, 2018

    By Southtdi
    I didn’t know there could actually be software written this bad but this is horrible. First I haven’t been able to connect to my gateway for months. Tried resetting it without any luck. Next the interface is crap. The timer settings are stupid. You set one and it interferes with another. How about a simple linear timeline for each day and I can take blocks to select what I want the lights doing at each time. It’s dumb to set a wake up time but if I want the light to go back off as he sun comes up, oops that is an interference. Stupid. I’ve had this now since at least last August/ September and would happily return it all if I could. I was hoping they would be about 50 to 75% of the Philips but they are barely 1%. Absolutely worst automated lighting solution on the market. Cheap Chinese crap software is actually written far better than this.
  • Jun 2, 2021

    By Philly Bean
    I haven't been able to use my remotes at all since the last update. Not sure what happened but they will just not work. Now I am trying to reconnect them all again and still not working.
  • Completely stopped working. Apr 16, 2018

    By yadoniya
    Worked great for a couple months with little issues. At some point, none of the bulbs were recognized on my phone (they still turn on manually but I can’t control them). Tried to reset my WiFi, no change. Decided to just disconnect and reconnect everything (gateway, remote, bulbs). Now nothing will connect/pair. Pressing the button for pairing on the remote does absolutely nothing. The gateway can’t be found by the app, despite everything being connected properly. I’ve already tried every hard reset option. I have no idea what to do at this point. Troubleshoot on the Ikea website is nonexistent. Every question concerning a problem is answered with setup instructions (e.g. Bulb not connecting? Connect using the remote!) I have never in my life been this frustrated with any piece of technology. It just does. not. work.
  • FEEDBACK Oct 23, 2020

    By jazzybeat
    The app interface is outdated. If you have 10 devices that you want to control with this app you will need to scroll. Only devices fit per screen. Please this is just bad interface design. Creating a schedule is not that smart. There is no way in an easy way to set multiple daily schedules for each device. For example I have a fan and I want it to turn on 10 times per day. You will need to create 10 independent schedules, and if you have other devices that you want to schedule well that becomes a nightmare. It’s much easier to do it on a manual timer, so there is nothing smart about it. If you have small flat with few devices you will be fine, but if you want to do more complex automations the look for other solutions.
  • May 21, 2021

    By Tiefighter
    Worked fine. Two weeks ago my rollo control unpaired. When trying to repair it paired with the light bulb. So now a whole room is messed up -_-

No reviews available

No reviews available

  • May 21, 2021

    By Will King
    Lots of lights, some blinds and timers, no issues. Worse thing is setting up the bulbs and having to open an app to turn the lights on - but that's the same with all connected bulbs. These are good though, and not expensive.
  • A bit of a pain to setup, but works great after that Jul 14, 2017

    By keeper5689
    It takes a while to setup and get everything to pair correctly (3-4 tries per item), but once everything is connected, it works well. Would like to see it add HomeKit compatibility, but that's not a deal-breaker for me. The setup does require a different controller for each set of lights you connect if you want to control them separately (one for living room, one for bedroom, etc). A previous reviewer mentioned that they couldn't pair their lights The to the gateway. I ran into this problem at first, but figured out that you have to connect the remote to the gateway first, before you can connect the lights. The setup wizard skipped that when I first tried to set it up but the Help section sent me in the right direction. I also had to reset the gateway before I could get the remote to successfully pair. Just keep trying. Hope this helps!
  • Way better security & privacy than Hue but still lights turn back on after power outage Jan 28, 2020

    By carver7
    Strengths: IKEA ’s app and the SECURITY model it uses (to SECUREly communicate with the Tradfri hub with COAP TLS) while RESPECTing your data privacy (by NOT spying on you and NOT reporting your time-stamped usage data to its servers) deserves a LOT of praise and it’s very well engineered ‘under-the-hood’. This is all in complete contrast to how the Hue app and bridge setup works, and how it’s security model is STILL “trivial” to defeat with a MITM attack, since it still uses a self-signed security certificate for https. It also sends a ton of data back to its home servers on a regular basis, and this is bad. The biggest weakness for IKEA’s app and Tradfri setup is that there’s still no ability to configure the Tradfri lights to NOT automatically get turned back on in the middle of the night after a power outage (which Hue app does allow user to configure to prevent) PLEASE implement this feature in your app and Tradfri lights’ firmware!
  • May 21, 2021

    By Joachim Løkås
    The app is good, used to pester me about feedback but this seems to have been fixed. Wish there was some integration with androids Quick Settings tiles for easy access to All Off for example.
  • Apr 27, 2021

    By Clinton Roy
    I have a problem with Timers. I have a Rise and shine setup for Monday to Friday, it works just fine on those days. Unfortunately it also wakes up on Saturday. Initially I think I did have the Rise and Shine set for all days, then turned it off for the weekend, but it's still turning the lights on on Saturday morning. halp. EDIT: OK, I've deleted the timer and recreated from scratch. Same problem occurs. I also have noticed that it's not working on Monday morning. My sneaking suspicion is that's it's a time zone thing (i'm +10), I have now set the timer to work on Sun, Mon, Tue, Wed, Thu in an attempt to get things happening, lets see...
  • Apr 5, 2021

    By Sam M.
    This needs to be fixed ! When adding timer like rise and shine ,it now always starts at 23:59 instead of the old value ,that sux. Otherwise all in all nice, they improve it all the time, it has become a lot better over the past one and a half year or so since i use it. As they continue to add new hardware we can be sure they continue to develop this app.
  • Worst HomeKit integration, ever, if… May 4, 2021

    By mdeAgonia
    The app can talk to the blinds just fine but forget about getting consistent results from HomeKit. Homekit can’t reach the devices even though they’re fully functional in the app. Really sorry state this entire product is in. Avoid. Update: months of issues went away when I swapped the USB power cable that came with the product with another cable. That’s it. That’s all it was. The hub has worked flawlessly since this discovery.
  • May 21, 2021

    By Daniel Wild
    5 Stars for the TRÅDFRI hardware! Affordable, classic simplistic IKEA design and open communication standards. The app's user interface is refreshingly simple (IKEA style) and comes with a moderate amount of automation options. The biggest flaw is that the app requires your device to be connected to a WiFi network. VPN via 3g/4g is unfortunately not an option.
  • Works but Very buggy Nov 13, 2019

    By ChiJeffA
    It is ridiculous homeSmart does not have Cloud Integration for remote access after several years on market or a means to provide port forwarding to be able to control Trådfri hub from app. Sonos integration is not polished and crashes a lot hence my only view is to use the Sonos app but the effort to create a Sonos integration is nice overall as it helps bring down the inflated price of Sonos. Would love a Connect device for existing stereo that did not cost $350 a pop. Lights since they are on Zigbee Light Standard are better to integrate with SmartThings/HomeAssistant or if lucky integrate with Hue app. HomeSmart needs a lot work from Ikeas software development team in my opinion to compete competitively with Hue. Also random issues with not able to connect to Hub from app although directly connected on same network. Many areas for improvement.
  • May 21, 2021

    By Fluo D'Tine
    No dark mode. Even though you want to control the system just from the app, you still have to buy hardware remote which is needed for pairing. Tradfri gate is not capable of pairing lights directly.
  • Room for improvement Oct 30, 2017

    By the worlds gone mad
    These lights are clearly marketed as a more affordable alternative to Phillips Hue. I’ve tried both and Hue has shortcomings of its own, not least of which is the lack of cooler tones and fewer lumens. I’m also ambivalent about both apps. I think Hue has some advantages but the widget and room schemes seem awkward. TRÅDFRI has this as well, but it feels incrementally better. The obvious areas for improvement for TRÅDFRI are HomeKit compatibility and more choices when selecting color temperatures. Once those features are added in, this will be a formidable product. I assume that since ikea is not a tech company first, they are not developing their tech products as quickly. It would be refreshing if their team was more receptive and proactive about putting these changes into action.
  • May 26, 2021

    By Haley King
    Since the last update Scenes no longer works. You can't add more lights to an existing one or make new ones. Right now it freezes my phone and I have to close the whole app.
  • Could be better Feb 12, 2021

    By Tigzola
    Yes, setting up the app for your smart devices is a bit of a pain. The app is fairly simple, almost too simple, to use. It’s a little misleading to have my remote controls for my blinds, as well as the repeater, to show up in devices. Since they are listed, it would be nice if their firmware would eventually support Thread. I would rate the app higher if it was cross platform friendly. I set up everything up on my iPhone. I went to use the app on my iPad, only to find that I have to set up my iPad independently. Why can’t I just log in to my account, like every other smart home product I have. Thankfully the blinds show up in my HomeKit app.
  • May 31, 2021

    By Martin Vaselek
    Okey but not great. Better UI would be appreciated, can be somewhat glitchy when adding new lights. Dark mode for the app would be nice and better widgets
  • May 21, 2021

    By Tommy Samuelsson
    The timmers works agin! The server often loses connection to bulbs. So you need to turn light switch off and on. Maybe the bulbs could reboot, when it hasn't "heard" from the server for longer period of time. (Some times the app status of the lights are not in sync with real life condtions. )
  • Solid Start Apr 5, 2017

    By le-cerk
    The app is very good at walking the user through the setup with the lights/remotes. The user defined moods are excellent ways to make your room look great! They are easy to set up and quick to use. However there is still work to be done with the timer features and improving grouping functionality. Widgets are not present which are quite important for a smart home app. Connecting to the hub when opening the app takes a few seconds, I expect it to be snappier. I also feel constricted by just 3 color temperatures, 5 would be very welcome. These are all things that I imagine IKEA is aware of, I am looking forward to the future versions of the app!!
  • Works well after you get it working Dec 3, 2018

    By ESP-LV
    Overall it works well once you get it working. It may take a few times to get the lamps to connect. Once connected they are rock stable. The various remote connect without any issues like one expects. The white driver modules that have two light settings works well with its dumb light switch puck. Now the big issue is the smart gray driver modules. I have three of them and can not get a single one to connect. I see that other people also have the same issues with the smart driver. I hope that get it resolved soon. Online support does not mention troubleshooting any driver issues.
  • Devs need to remove WiFi Requirement Oct 24, 2019

    By HugoEnder
    With all of my smart home devices, I prevent them from communicating with the outside world for security reasons. When I want to control them while not at home, I connect to my home VPN network to form a secure tunnel into my network. Every smart device works with this setup except for this IKEA app. The reason is that it requires that your device be connected to a WiFi network. Doesn’t have to be your home network (if connected to your home VPN). Just has to be connected to A WiFi network. This is dumb and unnecessary. If I connect to a WiFi network outside of my home and then connect to my home VPN, it works fine. So what I’ve had to do to get around to this artificial and unnecessary limitation is to find a public WiFi network somewhere, connect to it, connect to my VPN and then open the app and control the IKEA device. Please fix this.
  • FEEDBACK Oct 23, 2020

    By jazzybeat
    The app interface is outdated. If you have 10 devices that you want to control with this app you will need to scroll. Only devices fit per screen. Please this is just bad interface design. Creating a schedule is not that smart. There is no way in an easy way to set multiple daily schedules for each device. For example I have a fan and I want it to turn on 10 times per day. You will need to create 10 independent schedules, and if you have other devices that you want to schedule well that becomes a nightmare. It’s much easier to do it on a manual timer, so there is nothing smart about it. If you have small flat with few devices you will be fine, but if you want to do more complex automations the look for other solutions.
  • May 21, 2021

    By Tiefighter
    Worked fine. Two weeks ago my rollo control unpaired. When trying to repair it paired with the light bulb. So now a whole room is messed up -_-
  • Needs work Oct 13, 2017

    By Brittanyirwin96
    I have to give one star because the app keeps crashing, takes forever for the app to start up, crashes, and forgets my gateway often. The app has a nice layout, but I suggest that a dimming/brightness slider with the three “mood” circle buttons right next to it for that specific bulb. From the current layout, I see how you want to separate the different groups of lights, but with 3 groups, you then have to scroll around to find a certain light. Use tabs, or the horizontal page switching things that are common in iOS apps, for easy switching between rooms or groups. Also, please add a widget for iOS so that I can turn off/on a light from the notification screen with a button.
  • Buggy - Incomplete Apr 29, 2020

    By TheGamingArt
    It’s almost mind boggling the issues that both the app/software and hardware seems to have for IKEA based devices. I can’t even express the odd navigation behavior when killing the app and restarting it and immediately receiving a new device onboarding flow for setting up the blinds. Not being notified of updates while things are being linked and setup only to have things stall. This was a poor experience and poorly designed UX. The app is buggy and seems to have many state issues, and the hardware seems week in quality/signal/communication. Software should have been able to solve common IKEA issues, but it would seem their instructions made it into their app UX.
  • Stop giving blanket responses Jun 24, 2018

    By Bye bye iPhone camera app
    It’s disrespectful to your users. You clearly have issues with your app, and you’re not addressing any of them here, or anywhere. Please respond as human beings. It keeps loosing contact with HomeKit. The only way to reconnect is to reset the whole system and re-pair every unit one by one, twice. Once for TRÅDFRI and once for HomeKit. With 20 units it’s not fun the twentieth time around. If power fails, get ready to reset and start reconnecting, naming lamps and making groups. As a stand-alone app, it’s just not usable as a system with more than one room. Is there any plans on making anything close to HomeKit features natively? Like an on/off switch for leaving the house? Or scenes for all rooms at once? There is new hardware coming out, but no innovation with the app since it was released. What the heck is going on over there? Has IKEA left the software to bare minimum maintenance? Are there any plans at all?
  • May 27, 2021

    By Some guy
    Unsolicited disruptive adverts like the 'What's new" splash screen. I don't want to see your ads, I just want to adjust my lights. Removal of useful features. Buggier than before. Developers are trashing this app.
  • Unable to pair gateway with remotes May 31, 2017

    By BionicTechnophobe
    I'm having trouble setting up the Trådfri Gateway kit and the app is currently unusable for me. Everything worked for a couple days after my initial purchase and setup. However, sometime in the past few days the system became unresponsive and subsequent attempts to factory reset the gateway and reconfigure the network have not been successful. Specifically, when following the instructions to pair a remote with the gateway the app never displays the dialog that the new device has been found nor does the network LED on the gateway flash 4 times as described. The remotes and bulbs function as expected standalone, without using the gateway and app. Customer support and troubleshooting have been nearly non-existent. In-app (and App Store) support directs me to the general Ikea customer support page. The Trådfri support page FAQ does not describe this scenario and offers no resolution. Phone support did not have knowledge about this product and directed me to the retail store. The co-workers at the retail store were understanding but mentioned that the product is new and they don't have much experience with it and were unable to solve the issue and offered an exchange. I'm submitting this review in the hopes that *someone* with a technical background associated with the product and/or app can contact me to help troubleshoot.
  • Jun 8, 2021

    By Bjørn Ivar Teigen
    The blinds disappear from the app when you remove the battery, and the tedious setup must then be repeated... this happens every time the battery goes flat.
  • Wow, talk about terrible Feb 20, 2018

    By Southtdi
    I didn’t know there could actually be software written this bad but this is horrible. First I haven’t been able to connect to my gateway for months. Tried resetting it without any luck. Next the interface is crap. The timer settings are stupid. You set one and it interferes with another. How about a simple linear timeline for each day and I can take blocks to select what I want the lights doing at each time. It’s dumb to set a wake up time but if I want the light to go back off as he sun comes up, oops that is an interference. Stupid. I’ve had this now since at least last August/ September and would happily return it all if I could. I was hoping they would be about 50 to 75% of the Philips but they are barely 1%. Absolutely worst automated lighting solution on the market. Cheap Chinese crap software is actually written far better than this.
  • Jun 2, 2021

    By Philly Bean
    I haven't been able to use my remotes at all since the last update. Not sure what happened but they will just not work. Now I am trying to reconnect them all again and still not working.
  • Completely stopped working. Apr 16, 2018

    By yadoniya
    Worked great for a couple months with little issues. At some point, none of the bulbs were recognized on my phone (they still turn on manually but I can’t control them). Tried to reset my WiFi, no change. Decided to just disconnect and reconnect everything (gateway, remote, bulbs). Now nothing will connect/pair. Pressing the button for pairing on the remote does absolutely nothing. The gateway can’t be found by the app, despite everything being connected properly. I’ve already tried every hard reset option. I have no idea what to do at this point. Troubleshoot on the Ikea website is nonexistent. Every question concerning a problem is answered with setup instructions (e.g. Bulb not connecting? Connect using the remote!) I have never in my life been this frustrated with any piece of technology. It just does. not. work.
  • app thinks nothing is set up Jul 3, 2020

    By nthpete
    Stuck in a mode where I get asked what I want to add even though I’ve already added 2 blinds. Can’t get past it to actually control the blinds. Deleted the app and reinstalled and it’s still doing the same thing. Kind of ridiculous. UPDATE Finally the app was able to remember that we had set up blinds with it but sadly, we had already reset the blinds and got them working on my wife’s phone. Now we’re trying to pair new blinds and the remote will not pair to the app. We looked on the Ikea website and found NO SUPPORT PAGE FOR THE BLINDS. This is ridiculous. We see a page for the Gateway, the light bulbs, the lamp/speakers, the speakers and THAT’S IT. What is wrong with you guys? The software is buggy and you guys don’t even have a support/troubleshooting page?!?
  • Jun 4, 2021

    By YK KY
    Absolutely doesn't work. No pairing help, and once devices paired it doesn't even register them.
  • Apr 19, 2021

    By Joni Bäckström
    My plan was to buy some lamps, a gateway and use existing power switches. This was not possible, because you need ikea switches to connect gateway to lamps. Edit: Got them to work, but not thanks to this app. You can actually connect your lamps to gateway by holding connect on gateway really close to the lamp. This app shows when lamp is connected with popup on screen. After that I used my raspberry pi server with home assistant to put some automation on the lamps. If you wan't to use this app, then you need to have a switch also. I don't know why they made it this way and I think it was a poor choice.

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