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HP Smart

HP Smart

HP Inc.

Set up, scan, print, share, and manage your HP printer

4.7 Ratings 2M+ Reviews 50M+ Downloads

Ratings & Reviews

4.7
2.3M+ Ratings
  1. 5
    86+%
  2. 4
    8+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    3+%
Write a Review
  • Troubles with scanning Sep 27, 2020

    By MTguy23
    When I start a scan job that is supposed to scan several pages, process them, and then upload them to Dropbox the job never finishes. It just spins on “Processing page x”, where x is the last page. Just keeps spinning. Never quits. I just have to force-kill the app. I’ve had to disable the final upload step and do it manually. It had previously been a really efficient way to process a bunch of multi-page scans. Today the printer/scanner had a real fit. It kept “processing” even after I force-killed it. I’d restart it, still “processing”. It finally lost network connectivity. I tried to get to the web interface to cycle power but the pages took forever to load and then wouldn’t execute correctly. Finally all connectivity disappeared, and the front screen went blank. After several tries I finally was able to get it to shut down. Started it up and tried scanning with manual processing and what I did worked fine. Seems like a race/memory leak or something. Is anyone else now having problems? I just upgraded to iPadOS 14.0.0. Five stars if it would work correctly again.
    more
  • HP Printing Review Jan 15, 2018

    By spranks347
    This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home.
    more
  • My beautiful, useful and user friendly all in all printer Jan 28, 2021

    By SANDRA B 007
    This is the best, most user friendly printing experience I’ve ever had! I love this little machine. Everything is so simplistic. I never have to worry about ink, it actually tells my suppliers when it’s running low and they just send the ink to me in the mail! I love my beautiful, useful, user friendly all in all printer! I’ve done it all with this one machine! I have faxed, scanned, copied, printed, stored documents, edited and uploaded them to others all on this all and all printer. I’m not very computer literate but it easily syncs with my phone and laptop. I have gained so much confidence in my office skills, I now want to further my educational experience! Everything is online, now I feel that I can very successfully complete all of my goals! Thanks so much! Oh yes, last but not least the price is so reasonable. It will pay for itself within the first month! -especially if you like to print your own photos!
    more
  • I am back HP! Nov 26, 2017

    By MattyEMT
    I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
    more
  • Finally a printer that I can rely on Feb 2, 2020

    By Hppygirl32
    I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app
    more
  • The worst app ever! Still crashing on unreachable HP remote servers Jan 29, 2021

    By Marek Jindřich
    Who the hell in HP invented that all the scans are processed remotely in cloud and not on my computer?!!! It took 10 second on every click or move in the app that is being every time logging, registering and procesing somewhere in the cloud! What is the most frustrating after every and each scan 8 out of 10 cases lead to the error "error to process remote service. Aborting and crashing". HP servers remotely processing the scans in the cloud are all the time down or overheated and unreachable.
    more
    img AppGrooves User
  • Useless app and printer Jan 27, 2021

    By flopy fratar
    useless app for useless printer, usually app is not working as it cant find the printer, scanning is impossible, as the app is saying printer is not available, even thou i just printed something. Waste of time and money with HP printers or scanners.
    more
    img AppGrooves User
  • hp still in the 90s still using 80s software Jan 22, 2021

    By Dave C
    terrible cheap product that has the worst scanning app ive ever seen, wont autocrop your pics always scans upside down even with auto detect rightside on. uninstalled and put my cannon printer back will just buy some more ink instead as cannon scanning app is perfect
    more
    img AppGrooves User
  • Apr 4, 2021

    By Lindsay Zurbrugg
    I can't even get past the accepting the terms and conditions on the first page! Everytime I press continue to accept it pretends like it's loading & goes right back to the same page! Even when I eventually managed to weasel past that, there's no way to connect to the printer!! I created an account, verified it, even signed up for instant ink with address & billing info- but every support link sends you to the page to download the app! Complete fiasco!!
    more
  • Sleek but Awful Feb 4, 2021

    By saysay123456789010
    I logged in, which all on its own was not the best because multiple times it gave me an error message that was the equivalent of “something went wrong” without any explanation, after struggling with the app for 20min it finally connected at which point the instructions, which are repetitive and clear as mud, were to close the printer door which I did admittedly closed the wrong door and struggled for another 5 minutes. Finally, after going through all that the printer printed the first side of my sheet fine and then proceeded to print some sort of HP tester page on the other side (it held no information by the way) so I reprinted that sheet and moved on to the next which printed the first side fine but for the back side IT PRINTED IN TINY FONT I never figured out why, never changed the settings, never moved anything but the sheets and this happened twice then it printed the sheet right but was missing parts at the bottom so I tried again and yet again it printed in tiny font and then I ended up using 2 sheets of paper which for what ever reason worked and finally finished it up after and hour of struggle (this process started at 9:40 and ended at 11:10). I’ve struggled before with other hp stuff and the customer service are awful and I will NEVER be buying from these people again.
    more

No reviews available

  • HP Printing Review Jan 15, 2018

    By spranks347
    This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home.
    more
  • My beautiful, useful and user friendly all in all printer Jan 28, 2021

    By SANDRA B 007
    This is the best, most user friendly printing experience I’ve ever had! I love this little machine. Everything is so simplistic. I never have to worry about ink, it actually tells my suppliers when it’s running low and they just send the ink to me in the mail! I love my beautiful, useful, user friendly all in all printer! I’ve done it all with this one machine! I have faxed, scanned, copied, printed, stored documents, edited and uploaded them to others all on this all and all printer. I’m not very computer literate but it easily syncs with my phone and laptop. I have gained so much confidence in my office skills, I now want to further my educational experience! Everything is online, now I feel that I can very successfully complete all of my goals! Thanks so much! Oh yes, last but not least the price is so reasonable. It will pay for itself within the first month! -especially if you like to print your own photos!
    more
  • I am back HP! Nov 26, 2017

    By MattyEMT
    I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
    more
  • Finally a printer that I can rely on Feb 2, 2020

    By Hppygirl32
    I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app
    more
  • PERFECT!!! Oct 2, 2017

    By fb: Kord Inkmasta Berry
    Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!
    more
  • It’s better but not great. Still very clunky but at least a step in the right direction Jan 9, 2020

    By EponineB
    The most recent update seems to be better and easier to change page size, certain pages etc. However the app gives no real direction on how to actually do it and their online support is subpar at best. A few tips for i-phone users, but make work for others: Changing document size: Select your document or let automatically pull up from your phone. Select the circle on the bottom that says print to pull up the print preview. Then click on the document to pull up the submenu on the bottom that allows you to resize and move. Click buttons that says resize and move to see options. When finished select done at the top of the screen to save changes. Printing page range, quality, color, quantity, 2-sided etc: Select your document or let automatically open from your phone. Select the circle on the bottom that says print to pull up the print preview. Go to the bottom of the screen to the little line above the printer name and swipe up. This pulls up the menu with the other available options for printing. Swipe back down to close menu. Hopefully this helps as the app is not very intuitive. I don’t understand why the size changing function is not on the slide up menu with the rest of the options but at least it is an option again.
    more
  • Easy to use Feb 13, 2020

    By EnsureMax
    I enjoy using my hp printer, scanner and copier. Everything is literally at the palms of your hands. I mainly use it from my mobile app, instead from a laptop or desktop. To avoid going through all the steps of starting up a laptop or desktop. The only reason I gave it 4 stars, because I really don’t care for the company charging for papers that’s printed. I can go to the library to print papers because it’s the same amount of .10 per page when ordering HP’s ink refill service. I have to pay for my own paper and pay for my documents to be printed after paying for the printer. The only reason I might still use the service because I’m always forgetting to buy ink when it’s needed during the middle of the night. HP sends ink to your mailbox automatically when ink is getting low in the printer. Do some better about the price of paper being printed!!!
    more
  • Troubles with scanning Sep 27, 2020

    By MTguy23
    When I start a scan job that is supposed to scan several pages, process them, and then upload them to Dropbox the job never finishes. It just spins on “Processing page x”, where x is the last page. Just keeps spinning. Never quits. I just have to force-kill the app. I’ve had to disable the final upload step and do it manually. It had previously been a really efficient way to process a bunch of multi-page scans. Today the printer/scanner had a real fit. It kept “processing” even after I force-killed it. I’d restart it, still “processing”. It finally lost network connectivity. I tried to get to the web interface to cycle power but the pages took forever to load and then wouldn’t execute correctly. Finally all connectivity disappeared, and the front screen went blank. After several tries I finally was able to get it to shut down. Started it up and tried scanning with manual processing and what I did worked fine. Seems like a race/memory leak or something. Is anyone else now having problems? I just upgraded to iPadOS 14.0.0. Five stars if it would work correctly again.
    more
  • Apr 1, 2021

    By Jashawa Addington
    1. Brackets "[]" are not invalid characters. So you could just make Save file naming easier by allowing the OS save dialogue to do the whole naming process, since it comes up when selecting the folder anyway. 2. I hate having to sign/re-sign in to this app (on each personal device) to use any of the functions. And if I could use the device effectively without the software, I really would.
    more
  • Mar 18, 2021

    By Heiko Stüber
    Why do I need to log into the HP account now... Even created an account, but login in not working. "Thanks for your patience..." Thanks HP, now I cannot print anymore. Please fix it! Update 1: Login works on smartphone but not on Chromebook. Update 2: Using Firefox instead of Chrome, the login is working now using the Chromebook.
    more
  • Can’t print from iPhone 12 Nov 8, 2020

    By sha-BLAM
    This app was functional on the iPhone 7 I had. The only issue was I wish I could print directly from gmail attachments but I have to pull everything into google drive to print. If there’s a way to print through gmail and I missed it...then I think it should be easier to figure out how to print from gmail so that’s still an issue to me. Beyond this though, I am now on an iPhone 12 and this app is basically useless. It’s connected to the printer but every time I try to print I get an error message telling me there’s something wrong with my internet connection. This is the only thing on my phone where I have trouble with the “internet” so I’m positive it’s not my internet connection. I switched back to my iPhone 7 to try it out and was able to print just fine. The support experience through the app is terrible, so that’s why I’m writing a review here. If whatever bug with the app on iPhone 12 is resolved, I’ll adjust my review but for now this app is totally useless to me and I can’t print anything.
    more
  • Very Dissapointed Nov 4, 2019

    By Dissapointed in Detroit
    I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store.
    more
  • The worst app ever! Still crashing on unreachable HP remote servers Jan 29, 2021

    By Marek Jindřich
    Who the hell in HP invented that all the scans are processed remotely in cloud and not on my computer?!!! It took 10 second on every click or move in the app that is being every time logging, registering and procesing somewhere in the cloud! What is the most frustrating after every and each scan 8 out of 10 cases lead to the error "error to process remote service. Aborting and crashing". HP servers remotely processing the scans in the cloud are all the time down or overheated and unreachable.
    more
    img AppGrooves User
  • Useless app and printer Jan 27, 2021

    By flopy fratar
    useless app for useless printer, usually app is not working as it cant find the printer, scanning is impossible, as the app is saying printer is not available, even thou i just printed something. Waste of time and money with HP printers or scanners.
    more
    img AppGrooves User
  • hp still in the 90s still using 80s software Jan 22, 2021

    By Dave C
    terrible cheap product that has the worst scanning app ive ever seen, wont autocrop your pics always scans upside down even with auto detect rightside on. uninstalled and put my cannon printer back will just buy some more ink instead as cannon scanning app is perfect
    more
    img AppGrooves User
  • Apr 4, 2021

    By Lindsay Zurbrugg
    I can't even get past the accepting the terms and conditions on the first page! Everytime I press continue to accept it pretends like it's loading & goes right back to the same page! Even when I eventually managed to weasel past that, there's no way to connect to the printer!! I created an account, verified it, even signed up for instant ink with address & billing info- but every support link sends you to the page to download the app! Complete fiasco!!
    more
  • Sleek but Awful Feb 4, 2021

    By saysay123456789010
    I logged in, which all on its own was not the best because multiple times it gave me an error message that was the equivalent of “something went wrong” without any explanation, after struggling with the app for 20min it finally connected at which point the instructions, which are repetitive and clear as mud, were to close the printer door which I did admittedly closed the wrong door and struggled for another 5 minutes. Finally, after going through all that the printer printed the first side of my sheet fine and then proceeded to print some sort of HP tester page on the other side (it held no information by the way) so I reprinted that sheet and moved on to the next which printed the first side fine but for the back side IT PRINTED IN TINY FONT I never figured out why, never changed the settings, never moved anything but the sheets and this happened twice then it printed the sheet right but was missing parts at the bottom so I tried again and yet again it printed in tiny font and then I ended up using 2 sheets of paper which for what ever reason worked and finally finished it up after and hour of struggle (this process started at 9:40 and ended at 11:10). I’ve struggled before with other hp stuff and the customer service are awful and I will NEVER be buying from these people again.
    more

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