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Set up, scan, print, share, and manage your HP printer.
see more about HP Smart
About HP Smart
Print, scan, and share by using HP Smart with your HP Printer anytime, anywhere! HP Smart makes setup, printing, and scanning easier than ever!
· Set up and manage your HP printer directly from the app
· View printer status and send prints on the go
· Print, copy, scan, and share files directly from your mobile device to your friends, co-workers, or the cloud
· Edit and enhance your photos with filters, crop, add text, and adjustments like saturation, contrast, brightness
· Use your mobile device’s camera to create high-quality scans, then preview/edit/save them as PDFs and JPEGs and store in your favorite cloud storage account
· Order supplies and get support straight from the app
Some HP Smart functionality requires you to have either internet or cellular service. Certain features/software are available in English language only. For a full list of supported printers, visit: http://support.hp.com/us-en/document/c03722645?openCLC=true
· Set up and manage your HP printer directly from the app
· View printer status and send prints on the go
· Print, copy, scan, and share files directly from your mobile device to your friends, co-workers, or the cloud
· Edit and enhance your photos with filters, crop, add text, and adjustments like saturation, contrast, brightness
· Use your mobile device’s camera to create high-quality scans, then preview/edit/save them as PDFs and JPEGs and store in your favorite cloud storage account
· Order supplies and get support straight from the app
Some HP Smart functionality requires you to have either internet or cellular service. Certain features/software are available in English language only. For a full list of supported printers, visit: http://support.hp.com/us-en/document/c03722645?openCLC=true
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HP Printing Review
Jan 15, 2018 This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home.more -
Sep 27, 2020 For me this app is the best thing that ever happened to my printing experience. With this app we are able to print from three computers in the family and also from all our mobile phones from anywhere around the house. My 6400 series printer performs wonderfully and is a very beautiful piece of furniture. When I received the printer I was initially very frustrated trying to the set up . I am 71 years old. My millennial daughter however spent less than 45 minutes to get it running. Thank you HP.more -
I am back HP!
Nov 26, 2017 I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthewmore -
Finally a printer that I can rely on
Feb 2, 2020 I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this appmore -
PERFECT!!!
Oct 2, 2017 Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!more
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Sep 16, 2020 Since the last update that the printer automatically installed, anything i print from the app on my phone is just messed up. For some odd reason the alignment isn't working, there's always a part of the text that's cut off and the paper size also appears bigger. But if i print from a desktop, that's when it works just fine. I've bought the HP DeskJet Ink Advantage 3830 all-in-one only because it allows me to print from my mobile phone. Now i can't do the very reason why i purchase this printer.more -
Sep 17, 2020 This is terrible. I wish I never bought this hp printer. You cannot scan or make copies on my all-in-one with out going thought another device (i.e. computer, tablet, phone) Its a way for hp to embed into your devices. You and I should be able to slap a piece of paper on the scanner, enter the numbers of copies you want and be done with it. Instead this printer is constantly not connecting. I have to delete that app and re-set up. I'm losing money trying to use this.more -
If it is business critical, get an Epsom.
Feb 15, 2018 If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system.more -
Sep 15, 2020 This is the worst printer/app I've ever bought. Installed without much drama, don't print often, maybe once a month. Everytime I try to print since install, the damn thing shows offline and you have to run the scan doctor. It takes hours to fix it. Just horrible. Better off going to wired. I got played by the sleek design of the HP tango, but don't be fooled. It's hot garbage as wireless, smart printers go. Also has difficulty linking with Google assistant. Two thumbs down.more -
Sep 20, 2020 Painful to say the least, I just cant connect and print from my phone to my hp wireless printer I have the plug in and the hp smart . Done absolutely everything, tried all kind of trouble shootingI'm so disappointed really its hopeless. Inspite of being on the same wireless network as my hp printer hp smart keeps spinning dizzly and says can't find printer. I cant even add the printer manually what a frustrating experience really!!!more
No reviews available
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HP Printing Review
Jan 15, 2018 This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home.more -
Sep 27, 2020 For me this app is the best thing that ever happened to my printing experience. With this app we are able to print from three computers in the family and also from all our mobile phones from anywhere around the house. My 6400 series printer performs wonderfully and is a very beautiful piece of furniture. When I received the printer I was initially very frustrated trying to the set up . I am 71 years old. My millennial daughter however spent less than 45 minutes to get it running. Thank you HP.more -
I am back HP!
Nov 26, 2017 I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthewmore -
Finally a printer that I can rely on
Feb 2, 2020 I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this appmore -
PERFECT!!!
Oct 2, 2017 Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!more
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It’s better but not great. Still very clunky but at least a step in the right direction
Jan 9, 2020 The most recent update seems to be better and easier to change page size, certain pages etc. However the app gives no real direction on how to actually do it and their online support is subpar at best. A few tips for i-phone users, but make work for others: Changing document size: Select your document or let automatically pull up from your phone. Select the circle on the bottom that says print to pull up the print preview. Then click on the document to pull up the submenu on the bottom that allows you to resize and move. Click buttons that says resize and move to see options. When finished select done at the top of the screen to save changes. Printing page range, quality, color, quantity, 2-sided etc: Select your document or let automatically open from your phone. Select the circle on the bottom that says print to pull up the print preview. Go to the bottom of the screen to the little line above the printer name and swipe up. This pulls up the menu with the other available options for printing. Swipe back down to close menu. Hopefully this helps as the app is not very intuitive. I don’t understand why the size changing function is not on the slide up menu with the rest of the options but at least it is an option again.more -
Sep 8, 2020 For printer users who are used to unpacking the printer, putting the software disc in the PC and loading the programs, it may seem busy. However, if you follow the limited directions it works well. There are a lot of programs, the best instuctions are on UTUBE. Eventually it all comes together and the Envy Pro 6455 prints nicely. HP markets this item internationally, and it is geared towards that. There are lots of help sourses from HP. This is the brave new world of consumer electronics.more -
Easy to use
Feb 13, 2020 I enjoy using my hp printer, scanner and copier. Everything is literally at the palms of your hands. I mainly use it from my mobile app, instead from a laptop or desktop. To avoid going through all the steps of starting up a laptop or desktop. The only reason I gave it 4 stars, because I really don’t care for the company charging for papers that’s printed. I can go to the library to print papers because it’s the same amount of .10 per page when ordering HP’s ink refill service. I have to pay for my own paper and pay for my documents to be printed after paying for the printer. The only reason I might still use the service because I’m always forgetting to buy ink when it’s needed during the middle of the night. HP sends ink to your mailbox automatically when ink is getting low in the printer. Do some better about the price of paper being printed!!!more -
APP to the Rescue!
Aug 12, 2018 I have a 2year old $400 HP Color Laserjet Pro MFP M277dw that suffered a hardware failure (nothing that I did) and now the display screen is blank. I spoke with HP customer service who diagnosed this problem and said that there was nothing they could do and I’d have to buy a new machine. WHAT?! They only warranty their products for 1 year and the extra coverage that I had purchased through Staples expired just days before this happened. NOT HAPPY... I had a $400 machine that was essentially a paper weight. With this APP, I have regained some control of my machine since I can no longer use the touchscreen on the actual printer. (Btw, HP did not suggest the APP as an alternative control, I found the APP by talking to a friend.) I have given only 4stars, because although the APP works great, I’m disappointed in HP and their product and the APP does not control ALL of the functions of my All-in-one.more
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Simple and Easy To Use But...
Oct 27, 2017 I needed to scan and email some documents and the app was nearly perfect in helping me succeed however I made the error of adding too many documents to one pdf. You would think a simple fix would be found within the app, however, once you scan a document and save a file as a pdf you can not separate the images. They are saved as one slide show and you would have to go back and rescan each item and save each item as a downsized image that way. If one could simply edit the saved pdf after within the app after a save, I would rate this 5 stars but it inconvenienced me snd caused me to have to use an external source to achieve my goal. Emailers be mindful and check your Pdf sizes before considering yourself safe to save all those scanned documents and go about your business with this easy to use and confuse app.more -
Clunky
Dec 8, 2018 It works but initial printer setup was painful and slow. App menus pretended to go to another menu but sat on existing menu with title changed. Rebooted printer and app and things worked better. No back option when going to send a link to someone else. Option to change auto off timing but is preset? Still shows greyed drop down. This is somewhat outside of the app but when ordering ink the app opens a browser. It does automatically send the printer model but the site doesn’t actually show ink for your printer. It seems to try and then gives up, showing the generic options like you didn’t search at all. For our printer if it auto shuts off there is no printing to it until someone gets up and turns it on again. Probably more a printer feature issue but app could have wake up in it. PCs have had the option for over 2 decades.more
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Very Dissapointed
Nov 4, 2019 I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store.more -
Sep 25, 2020 Developer, I'm using the Google Pixel Slate, encased in a folio case. Even though the app rotates the tablet to Landscape mode, it does so rightside-up, only when I angle(steep) the tablet for comfortable viewing. If I were to angle(mild slope) the tablet for comfortable writing, the app rotates the tablet upside-down, only. Hope you can fix. Email me for clarifying photos, if needed. Thanks.more -
HP Quality isn’t what it use to be!
Mar 26, 2019 HP has gone down hill. I spend a ton of cash buying their brand computers & all in one printers & they NEVER hold up anymore. Computer was bought brand new at same time & recently the hard drive failed. & it barely got used. This printer is crap & this app isn’t any better. Why can I not print multiple pics on one page?! Back in the day they had that feature. I will NEVER buy anything HP brand from here on out! this printer has too many issues & it’s not but a few years old. Nothing they make is made to last; like it was in the past. I have always been a huge #1 fan, not anymore. HP was the only brand I’ve ever bought. That ends now! & ink should never be as expensive as HP demands. For now on out; if companies want my business they will have to earn it by making quality products & I will never buy anything else with such a short warranty. If you believe in your products then you will stand behind them.more
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Sep 16, 2020 Since the last update that the printer automatically installed, anything i print from the app on my phone is just messed up. For some odd reason the alignment isn't working, there's always a part of the text that's cut off and the paper size also appears bigger. But if i print from a desktop, that's when it works just fine. I've bought the HP DeskJet Ink Advantage 3830 all-in-one only because it allows me to print from my mobile phone. Now i can't do the very reason why i purchase this printer.more -
Sep 17, 2020 This is terrible. I wish I never bought this hp printer. You cannot scan or make copies on my all-in-one with out going thought another device (i.e. computer, tablet, phone) Its a way for hp to embed into your devices. You and I should be able to slap a piece of paper on the scanner, enter the numbers of copies you want and be done with it. Instead this printer is constantly not connecting. I have to delete that app and re-set up. I'm losing money trying to use this.more -
If it is business critical, get an Epsom.
Feb 15, 2018 If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system.more -
Sep 15, 2020 This is the worst printer/app I've ever bought. Installed without much drama, don't print often, maybe once a month. Everytime I try to print since install, the damn thing shows offline and you have to run the scan doctor. It takes hours to fix it. Just horrible. Better off going to wired. I got played by the sleek design of the HP tango, but don't be fooled. It's hot garbage as wireless, smart printers go. Also has difficulty linking with Google assistant. Two thumbs down.more -
Sep 20, 2020 Painful to say the least, I just cant connect and print from my phone to my hp wireless printer I have the plug in and the hp smart . Done absolutely everything, tried all kind of trouble shootingI'm so disappointed really its hopeless. Inspite of being on the same wireless network as my hp printer hp smart keeps spinning dizzly and says can't find printer. I cant even add the printer manually what a frustrating experience really!!!more
What’s Groovy
I use the scanner on the phone app and love it! It's way more convenient than actually using the scanner because it was kind of hard to get it to go through. But I'm only scanning one or 2 sheets at the most at a time. The printer usually says it's not connected when printing from my laptop and I'm not sure why because it prints docs from my phone fine.
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What’s Subpar
Everything about this app was just painful. The unhelpful layout, the endless spinners when searching for a printer, the unhelpful error messages, and some really bizarre design decisions. For instance, if you scan documents from the glass, it let's you add more pages to the same document. But if you do it from the document feeder, the same option is gone. WHY? You've already coded the feature. Why would you add extra code to create an arbitrary limitation that provides no benefit?
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Filter Reviews
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HP Printing Review
This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home. -
For me this app is the best thing that ever happened to my printing experience. With this app we are able to print from three computers in the family and also from all our mobile phones from anywhere around the house. My 6400 series printer performs wonderfully and is a very beautiful piece of furniture. When I received the printer I was initially very frustrated trying to the set up . I am 71 years old. My millennial daughter however spent less than 45 minutes to get it running. Thank you HP.
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I am back HP!
I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew -
Finally a printer that I can rely on
I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app -
PERFECT!!!
Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!! -
It’s better but not great. Still very clunky but at least a step in the right direction
The most recent update seems to be better and easier to change page size, certain pages etc. However the app gives no real direction on how to actually do it and their online support is subpar at best. A few tips for i-phone users, but make work for others: Changing document size: Select your document or let automatically pull up from your phone. Select the circle on the bottom that says print to pull up the print preview. Then click on the document to pull up the submenu on the bottom that allows you to resize and move. Click buttons that says resize and move to see options. When finished select done at the top of the screen to save changes. Printing page range, quality, color, quantity, 2-sided etc: Select your document or let automatically open from your phone. Select the circle on the bottom that says print to pull up the print preview. Go to the bottom of the screen to the little line above the printer name and swipe up. This pulls up the menu with the other available options for printing. Swipe back down to close menu. Hopefully this helps as the app is not very intuitive. I don’t understand why the size changing function is not on the slide up menu with the rest of the options but at least it is an option again. -
Very Useful App
I find this app to be quite useful as it gives me a variety of options of printing from my phone. One feature I just took advantage of was the ability to link to Google Drive. This is useful to me because my school uses Google drive heavily, and my school laptop only prints on school network printers. This app allows me to access my drive and print at home through my phone. My only complaint with the app is that when I am on the preview to print a document, it takes awhile for it to be ready to print as if it’s not connected. In a minute or two it will give me the option to print as its ready. This could be reasons other than the app though, as I have an older HP printer, and my home network can also factor in. If you have an HP printer, I definitely recommend trying this app. I don’t regret it. -
For printer users who are used to unpacking the printer, putting the software disc in the PC and loading the programs, it may seem busy. However, if you follow the limited directions it works well. There are a lot of programs, the best instuctions are on UTUBE. Eventually it all comes together and the Envy Pro 6455 prints nicely. HP markets this item internationally, and it is geared towards that. There are lots of help sourses from HP. This is the brave new world of consumer electronics.
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Decent app
I like the app its fairly easy to navigate. The printer is ok it uses a ton of ink and the low ink indicator is not very accurate I threw away a couple cartridges before figuring the stupid pop up was not very accurate it will print a lot more before needing to change it out and even after I put a new one it still pops up when I print from certain devices. And last it’s not compatible with a lot devices. Not sure if I just bought an odd model or what but the model above and below this model number seem to be compatible with everything. Guess I’m just not lucky with HP printers. Last one I bought was a diff. brand but it worked with all my laptops , phones and iPad. And didn’t beg for ink every two weeks. But it did break in about a year so. I guess this one with its faults is the best choice -
Easy to use
I enjoy using my hp printer, scanner and copier. Everything is literally at the palms of your hands. I mainly use it from my mobile app, instead from a laptop or desktop. To avoid going through all the steps of starting up a laptop or desktop. The only reason I gave it 4 stars, because I really don’t care for the company charging for papers that’s printed. I can go to the library to print papers because it’s the same amount of .10 per page when ordering HP’s ink refill service. I have to pay for my own paper and pay for my documents to be printed after paying for the printer. The only reason I might still use the service because I’m always forgetting to buy ink when it’s needed during the middle of the night. HP sends ink to your mailbox automatically when ink is getting low in the printer. Do some better about the price of paper being printed!!!
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Great
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HP is awesome & this app fixed EVERY SINGLE issue I was having. Awesomeness.
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Excelente app, fácil y rápida de usar!!!
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Gud app
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I love that I can control my wireless all in one printer with this app!
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Waste
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This app is exceptional.
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It works
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Very useful app
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Love it for my home office. Makes work so much easier!!!
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HP Printing Review
This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home. -
For me this app is the best thing that ever happened to my printing experience. With this app we are able to print from three computers in the family and also from all our mobile phones from anywhere around the house. My 6400 series printer performs wonderfully and is a very beautiful piece of furniture. When I received the printer I was initially very frustrated trying to the set up . I am 71 years old. My millennial daughter however spent less than 45 minutes to get it running. Thank you HP.
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I am back HP!
I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew -
Finally a printer that I can rely on
I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app -
PERFECT!!!
Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!! -
Very Useful App
I find this app to be quite useful as it gives me a variety of options of printing from my phone. One feature I just took advantage of was the ability to link to Google Drive. This is useful to me because my school uses Google drive heavily, and my school laptop only prints on school network printers. This app allows me to access my drive and print at home through my phone. My only complaint with the app is that when I am on the preview to print a document, it takes awhile for it to be ready to print as if it’s not connected. In a minute or two it will give me the option to print as its ready. This could be reasons other than the app though, as I have an older HP printer, and my home network can also factor in. If you have an HP printer, I definitely recommend trying this app. I don’t regret it. -
Decent app
I like the app its fairly easy to navigate. The printer is ok it uses a ton of ink and the low ink indicator is not very accurate I threw away a couple cartridges before figuring the stupid pop up was not very accurate it will print a lot more before needing to change it out and even after I put a new one it still pops up when I print from certain devices. And last it’s not compatible with a lot devices. Not sure if I just bought an odd model or what but the model above and below this model number seem to be compatible with everything. Guess I’m just not lucky with HP printers. Last one I bought was a diff. brand but it worked with all my laptops , phones and iPad. And didn’t beg for ink every two weeks. But it did break in about a year so. I guess this one with its faults is the best choice -
3 for setup 5 for function
The setup was a bit of a pain and at times confusing in regards to the wifi requirements. I realize that it could’ve been entirely due to me, but keeping that in mind I do think the app’s user interface should be considered despite experience level. I am no expert, but also not a novice. That’s my very minor complaint and it doesn’t affect its rating so far. It’s been great for remotely scanning documents from the printer to my phone, printing, and even allows for some readjustment for size. That’s been a great feature when I’ve used it for art projects. I would love to see more customization for sizing, positioning, and preview, but I haven’t fully toyed with the app yet and it may be there. If not, that would be a request and still doesn’t take away from the 5 stars. -
I wanted to scan from my HP printer to the various android devices in my house and send them to our google drives. This app is doing exactly that. Thank you HP! Now, get to work on the completely unreasonable price of ink. My kids are printing the snot out of things that they draw on their tablets.
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Nice printer
So far so good. I pick this printer because I needed one and having a hard time trying to find them online or in the store. I also wanted to try Insta ink. I dread going to the store purchasing ink so knowing it will be shipped based on usage is a win win for me. Very easy set up to get printing, easy registration for Insta ink. I like that it doesn’t have a lot of buttons pretty much a clean printer. I want to use for printing on iron on transfer and other various craft projects. I will see how it does for photos as that is important. The scan process was beautiful but I was a little confused at first how to work it but figured it out. When I was searching for printers I didn’t even look at the details for this one, glad I chose it. I will try to remember to edit after I print photos to review.
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It’s better but not great. Still very clunky but at least a step in the right direction
The most recent update seems to be better and easier to change page size, certain pages etc. However the app gives no real direction on how to actually do it and their online support is subpar at best. A few tips for i-phone users, but make work for others: Changing document size: Select your document or let automatically pull up from your phone. Select the circle on the bottom that says print to pull up the print preview. Then click on the document to pull up the submenu on the bottom that allows you to resize and move. Click buttons that says resize and move to see options. When finished select done at the top of the screen to save changes. Printing page range, quality, color, quantity, 2-sided etc: Select your document or let automatically open from your phone. Select the circle on the bottom that says print to pull up the print preview. Go to the bottom of the screen to the little line above the printer name and swipe up. This pulls up the menu with the other available options for printing. Swipe back down to close menu. Hopefully this helps as the app is not very intuitive. I don’t understand why the size changing function is not on the slide up menu with the rest of the options but at least it is an option again. -
For printer users who are used to unpacking the printer, putting the software disc in the PC and loading the programs, it may seem busy. However, if you follow the limited directions it works well. There are a lot of programs, the best instuctions are on UTUBE. Eventually it all comes together and the Envy Pro 6455 prints nicely. HP markets this item internationally, and it is geared towards that. There are lots of help sourses from HP. This is the brave new world of consumer electronics.
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Easy to use
I enjoy using my hp printer, scanner and copier. Everything is literally at the palms of your hands. I mainly use it from my mobile app, instead from a laptop or desktop. To avoid going through all the steps of starting up a laptop or desktop. The only reason I gave it 4 stars, because I really don’t care for the company charging for papers that’s printed. I can go to the library to print papers because it’s the same amount of .10 per page when ordering HP’s ink refill service. I have to pay for my own paper and pay for my documents to be printed after paying for the printer. The only reason I might still use the service because I’m always forgetting to buy ink when it’s needed during the middle of the night. HP sends ink to your mailbox automatically when ink is getting low in the printer. Do some better about the price of paper being printed!!! -
APP to the Rescue!
I have a 2year old $400 HP Color Laserjet Pro MFP M277dw that suffered a hardware failure (nothing that I did) and now the display screen is blank. I spoke with HP customer service who diagnosed this problem and said that there was nothing they could do and I’d have to buy a new machine. WHAT?! They only warranty their products for 1 year and the extra coverage that I had purchased through Staples expired just days before this happened. NOT HAPPY... I had a $400 machine that was essentially a paper weight. With this APP, I have regained some control of my machine since I can no longer use the touchscreen on the actual printer. (Btw, HP did not suggest the APP as an alternative control, I found the APP by talking to a friend.) I have given only 4stars, because although the APP works great, I’m disappointed in HP and their product and the APP does not control ALL of the functions of my All-in-one.
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Simple and Easy To Use But...
I needed to scan and email some documents and the app was nearly perfect in helping me succeed however I made the error of adding too many documents to one pdf. You would think a simple fix would be found within the app, however, once you scan a document and save a file as a pdf you can not separate the images. They are saved as one slide show and you would have to go back and rescan each item and save each item as a downsized image that way. If one could simply edit the saved pdf after within the app after a save, I would rate this 5 stars but it inconvenienced me snd caused me to have to use an external source to achieve my goal. Emailers be mindful and check your Pdf sizes before considering yourself safe to save all those scanned documents and go about your business with this easy to use and confuse app. -
Clunky
It works but initial printer setup was painful and slow. App menus pretended to go to another menu but sat on existing menu with title changed. Rebooted printer and app and things worked better. No back option when going to send a link to someone else. Option to change auto off timing but is preset? Still shows greyed drop down. This is somewhat outside of the app but when ordering ink the app opens a browser. It does automatically send the printer model but the site doesn’t actually show ink for your printer. It seems to try and then gives up, showing the generic options like you didn’t search at all. For our printer if it auto shuts off there is no printing to it until someone gets up and turns it on again. Probably more a printer feature issue but app could have wake up in it. PCs have had the option for over 2 decades.
Filter Reviews
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Since the last update that the printer automatically installed, anything i print from the app on my phone is just messed up. For some odd reason the alignment isn't working, there's always a part of the text that's cut off and the paper size also appears bigger. But if i print from a desktop, that's when it works just fine. I've bought the HP DeskJet Ink Advantage 3830 all-in-one only because it allows me to print from my mobile phone. Now i can't do the very reason why i purchase this printer.
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This is terrible. I wish I never bought this hp printer. You cannot scan or make copies on my all-in-one with out going thought another device (i.e. computer, tablet, phone) Its a way for hp to embed into your devices. You and I should be able to slap a piece of paper on the scanner, enter the numbers of copies you want and be done with it. Instead this printer is constantly not connecting. I have to delete that app and re-set up. I'm losing money trying to use this.
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If it is business critical, get an Epsom.
If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system. -
This is the worst printer/app I've ever bought. Installed without much drama, don't print often, maybe once a month. Everytime I try to print since install, the damn thing shows offline and you have to run the scan doctor. It takes hours to fix it. Just horrible. Better off going to wired. I got played by the sleek design of the HP tango, but don't be fooled. It's hot garbage as wireless, smart printers go. Also has difficulty linking with Google assistant. Two thumbs down.
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Painful to say the least, I just cant connect and print from my phone to my hp wireless printer I have the plug in and the hp smart . Done absolutely everything, tried all kind of trouble shootingI'm so disappointed really its hopeless. Inspite of being on the same wireless network as my hp printer hp smart keeps spinning dizzly and says can't find printer. I cant even add the printer manually what a frustrating experience really!!!
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Absolutely useless app. How can they make devices less and less user friendly!? We bought an HP 2600 printer scanner and I have several times felt like throwing that and well as my phone out the window because it is so incredibly frustrating. App freezes, doesn't connect, stops working. Be sure, when you need it, it will let you down
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Very Dissapointed
I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store. -
This is my first printer and was shocked to hear all the problems everyone is having, I thought it was me! Halleluah! I am NOT techy in the least, so it has been very frustrating. I even tried to hard wire it to no avail. Just make one printer everyone can use, make it stupid simple and everyone will be happy and can move onto the bigger things in life: like printing. For you champions who "had no problems" please leave a comment on what you did step by step.
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Disappointing
I can understand the ease of setting a device like a printer up with a phone. It’s a great idea, unfortunately it doesn’t actually work. I went through all the steps as outlined in the app when prompted ... and the process timed out. When I tried to redo it, the app said my printer was ready to go; it wasn’t and I couldn’t print anything. So I switched to my laptop, which I’d be printing with anyway. The software told me no ink was installed, because ... duh, the program on my phone hadn’t had a chance to even get that far. Anyway, the desktop app told me what was wrong, but not how to fix it. I opened a panel on the front of the printer and took care of it myself. Since then I’ve had any number of problems, from the printer not connecting to the app, to it printing test sheets for no reason, to it printing the same page multiple times despite my having set copies to “1” and clearing the job list. Long story short, this app would be great if it worked, but it doesn’t, and while I can get my printer to work (sort of), it doesn’t work very well... -
This app is like a bad case of haemorrhoids. Simply put, a pain in the ass. I moved houses and changed my ISP and had to reconnect printer to new WiFi. Wouldn't let me print anything after I connected nor does it let me print via WiFi direct. The error messages are just unhelpful and stupid. I've tried reinstalling the app but nothing works. I ended up getting the HP e-print which is ofc outdated and soon going to be retired but that worked fine. Pls fix this flaming hot trash of an app. Ugh.
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Cannot use the freaking printer because my phone provides the WiFi. Useless.
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Does not work!
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You have a bug on your app for printer set up for the HP Deskjet 2720. After it shows you how to load the paper the 'continue' button doesn't work. So I tried to come out of the app and go back in but then there was no obvious button to continue set up. And there is no instructions for manual set up in the printer box so I was pretty stuck but managed it eventually.
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Hp 2135 not connected always showing no printer found don't download this app
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Need password but can't get it
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This was my favorite forever. Now all of a sudden when I want to scan, it just spins and won't scan
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Scan option is not working in the app and i am unable to scan through this app in my mobile my handset is Samsung galaxy S8 and my printer is laserjet pro MFP M126nw
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Very Dissapointed
I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store. -
Developer, I'm using the Google Pixel Slate, encased in a folio case. Even though the app rotates the tablet to Landscape mode, it does so rightside-up, only when I angle(steep) the tablet for comfortable viewing. If I were to angle(mild slope) the tablet for comfortable writing, the app rotates the tablet upside-down, only. Hope you can fix. Email me for clarifying photos, if needed. Thanks.
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HP Quality isn’t what it use to be!
HP has gone down hill. I spend a ton of cash buying their brand computers & all in one printers & they NEVER hold up anymore. Computer was bought brand new at same time & recently the hard drive failed. & it barely got used. This printer is crap & this app isn’t any better. Why can I not print multiple pics on one page?! Back in the day they had that feature. I will NEVER buy anything HP brand from here on out! this printer has too many issues & it’s not but a few years old. Nothing they make is made to last; like it was in the past. I have always been a huge #1 fan, not anymore. HP was the only brand I’ve ever bought. That ends now! & ink should never be as expensive as HP demands. For now on out; if companies want my business they will have to earn it by making quality products & I will never buy anything else with such a short warranty. If you believe in your products then you will stand behind them.
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Since the last update that the printer automatically installed, anything i print from the app on my phone is just messed up. For some odd reason the alignment isn't working, there's always a part of the text that's cut off and the paper size also appears bigger. But if i print from a desktop, that's when it works just fine. I've bought the HP DeskJet Ink Advantage 3830 all-in-one only because it allows me to print from my mobile phone. Now i can't do the very reason why i purchase this printer.
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This is terrible. I wish I never bought this hp printer. You cannot scan or make copies on my all-in-one with out going thought another device (i.e. computer, tablet, phone) Its a way for hp to embed into your devices. You and I should be able to slap a piece of paper on the scanner, enter the numbers of copies you want and be done with it. Instead this printer is constantly not connecting. I have to delete that app and re-set up. I'm losing money trying to use this.
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If it is business critical, get an Epsom.
If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system. -
This is the worst printer/app I've ever bought. Installed without much drama, don't print often, maybe once a month. Everytime I try to print since install, the damn thing shows offline and you have to run the scan doctor. It takes hours to fix it. Just horrible. Better off going to wired. I got played by the sleek design of the HP tango, but don't be fooled. It's hot garbage as wireless, smart printers go. Also has difficulty linking with Google assistant. Two thumbs down.
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Painful to say the least, I just cant connect and print from my phone to my hp wireless printer I have the plug in and the hp smart . Done absolutely everything, tried all kind of trouble shootingI'm so disappointed really its hopeless. Inspite of being on the same wireless network as my hp printer hp smart keeps spinning dizzly and says can't find printer. I cant even add the printer manually what a frustrating experience really!!!
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Absolutely useless app. How can they make devices less and less user friendly!? We bought an HP 2600 printer scanner and I have several times felt like throwing that and well as my phone out the window because it is so incredibly frustrating. App freezes, doesn't connect, stops working. Be sure, when you need it, it will let you down
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This is my first printer and was shocked to hear all the problems everyone is having, I thought it was me! Halleluah! I am NOT techy in the least, so it has been very frustrating. I even tried to hard wire it to no avail. Just make one printer everyone can use, make it stupid simple and everyone will be happy and can move onto the bigger things in life: like printing. For you champions who "had no problems" please leave a comment on what you did step by step.
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Disappointing
I can understand the ease of setting a device like a printer up with a phone. It’s a great idea, unfortunately it doesn’t actually work. I went through all the steps as outlined in the app when prompted ... and the process timed out. When I tried to redo it, the app said my printer was ready to go; it wasn’t and I couldn’t print anything. So I switched to my laptop, which I’d be printing with anyway. The software told me no ink was installed, because ... duh, the program on my phone hadn’t had a chance to even get that far. Anyway, the desktop app told me what was wrong, but not how to fix it. I opened a panel on the front of the printer and took care of it myself. Since then I’ve had any number of problems, from the printer not connecting to the app, to it printing test sheets for no reason, to it printing the same page multiple times despite my having set copies to “1” and clearing the job list. Long story short, this app would be great if it worked, but it doesn’t, and while I can get my printer to work (sort of), it doesn’t work very well... -
This app is like a bad case of haemorrhoids. Simply put, a pain in the ass. I moved houses and changed my ISP and had to reconnect printer to new WiFi. Wouldn't let me print anything after I connected nor does it let me print via WiFi direct. The error messages are just unhelpful and stupid. I've tried reinstalling the app but nothing works. I ended up getting the HP e-print which is ofc outdated and soon going to be retired but that worked fine. Pls fix this flaming hot trash of an app. Ugh.
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Cartridge Hostage Crisis
I have had my HP7850 for about 1.5 years. In that time I have printed a small number of documents. Some for school and some personal. I am on my third set of cartridges due to printer not working properly. The tech support had me run several cleaning cycles to get it online the first time. It wasted all my ink on cling on a new printer. After that I could not even print black and white because the color cartridge was out of ink. I’m on my fourth set of cartridges, and have barely printed anything. And there is a problem with the color cartridge. If I print quickly after reinstalling, then it prints. If I wait a couple minutes the printer reports an error with the cartridge on the printer and my phone app says the color is out. Obviously it is not out. This is due to the computer chips on the ink so HP can hold you hostage and rake in money selling you cartridges that cost them pennies to produce. Give me a printer from 10 years ago. I did not have these issues. The technology hasn’t changed much mechanical for a long time. It’s all in the software.
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Release Notes
7.3.151
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