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HP Smart

HP Smart

HP Inc.

Set up, scan, print, share, and manage your HP printer

4.7 Ratings 2M+ Reviews 50M+ Downloads

About HP Smart

Set up, scan, print, share, and manage your HP printer
see more about HP Smart

Ratings & Reviews

4.7
2.1M+ Ratings
  1. 5
    86+%
  2. 4
    8+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    3+%
Write a Review
  • Troubles with scanning Sep 27, 2020

    By MTguy23
    When I start a scan job that is supposed to scan several pages, process them, and then upload them to Dropbox the job never finishes. It just spins on “Processing page x”, where x is the last page. Just keeps spinning. Never quits. I just have to force-kill the app. I’ve had to disable the final upload step and do it manually. It had previously been a really efficient way to process a bunch of multi-page scans. Today the printer/scanner had a real fit. It kept “processing” even after I force-killed it. I’d restart it, still “processing”. It finally lost network connectivity. I tried to get to the web interface to cycle power but the pages took forever to load and then wouldn’t execute correctly. Finally all connectivity disappeared, and the front screen went blank. After several tries I finally was able to get it to shut down. Started it up and tried scanning with manual processing and what I did worked fine. Seems like a race/memory leak or something. Is anyone else now having problems? I just upgraded to iPadOS 14.0.0. Five stars if it would work correctly again.
    more
  • I am back HP! Nov 26, 2017

    By MattyEMT
    I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
    more
  • Finally a printer that I can rely on Feb 2, 2020

    By Hppygirl32
    I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app
    more
  • PERFECT!!! Oct 2, 2017

    By fb: Kord Inkmasta Berry
    Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!
    more
  • Jan 13, 2021

    By Lindsay Archer
    Useful app allows printing direct from phone. Only issue I have is that when printing from Google Drive I can't access files that are shared with me only files that are within my Drive. Most of our school work comes via shared folders, so I have to make local drive copies before printing, its not a terribly difficult workround but it seems unnecessary.
    more
  • hp still in the 90s still using 80s software Jan 22, 2021

    By Dave C
    terrible cheap product that has the worst scanning app ive ever seen, wont autocrop your pics always scans upside down even with auto detect rightside on. uninstalled and put my cannon printer back will just buy some more ink instead as cannon scanning app is perfect
    more
    img AppGrooves User
  • Useless app and printer Jan 27, 2021

    By flopy fratar
    useless app for useless printer, usually app is not working as it cant find the printer, scanning is impossible, as the app is saying printer is not available, even thou i just printed something. Waste of time and money with HP printers or scanners.
    more
    img AppGrooves User
  • Jan 24, 2021

    By Kyle Ripton
    Worth app ever. After spending almost 47 minutes downloading and setting up, not one, but two apps, nothing works. I created my accounts, signed in, have wifi all set up, and even tried plugging my phone directly into the printer... still nothing. When purchasing the printer it said I have (one) complete (year... not days, hours or seconds, but year) of "free" toner cartridges. FREE! I guess free means something else in third world countries. Anyway. NOTHING WORKED. NO PRINT! YOU SUCK HP.
    more
  • Jan 21, 2021

    By Kristjan Lorents
    Direct print used to work, now you need to connect printer and mobile device to same wifi (worked without wifi network before). And then you need to have an account for hp smart. And then, maybe, you get go print your document. Once a simple task of, plug in power cable > tap on print > Done. Has been made into a non-working mess. Thank you very much.
    more
  • Jan 13, 2021

    By Patty Fields
    I spent at least an hour trying to get the app to connect to the printer. I finally decided to try from my laptop and within 3 minutes, I was printing. You shouldn't advertise mobile printing if you don't have a workable app. Edit: It turned out that I had to reboot my router (even though the printer connected fine to my PCs). Once I did, the app found the printer. 2nd Edit: Tried to print a couple days later and again couldn't print from the mobile app but could from my PC.
    more

No reviews available

  • I am back HP! Nov 26, 2017

    By MattyEMT
    I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
    more
  • Finally a printer that I can rely on Feb 2, 2020

    By Hppygirl32
    I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app
    more
  • PERFECT!!! Oct 2, 2017

    By fb: Kord Inkmasta Berry
    Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!
    more
  • Very Useful App Feb 9, 2018

    By Zach the Apple User
    I find this app to be quite useful as it gives me a variety of options of printing from my phone. One feature I just took advantage of was the ability to link to Google Drive. This is useful to me because my school uses Google drive heavily, and my school laptop only prints on school network printers. This app allows me to access my drive and print at home through my phone. My only complaint with the app is that when I am on the preview to print a document, it takes awhile for it to be ready to print as if it’s not connected. In a minute or two it will give me the option to print as its ready. This could be reasons other than the app though, as I have an older HP printer, and my home network can also factor in. If you have an HP printer, I definitely recommend trying this app. I don’t regret it.
    more
  • Decent app Feb 10, 2020

    By KillThrillKult
    I like the app its fairly easy to navigate. The printer is ok it uses a ton of ink and the low ink indicator is not very accurate I threw away a couple cartridges before figuring the stupid pop up was not very accurate it will print a lot more before needing to change it out and even after I put a new one it still pops up when I print from certain devices. And last it’s not compatible with a lot devices. Not sure if I just bought an odd model or what but the model above and below this model number seem to be compatible with everything. Guess I’m just not lucky with HP printers. Last one I bought was a diff. brand but it worked with all my laptops , phones and iPad. And didn’t beg for ink every two weeks. But it did break in about a year so. I guess this one with its faults is the best choice
    more
  • Jan 13, 2021

    By Lindsay Archer
    Useful app allows printing direct from phone. Only issue I have is that when printing from Google Drive I can't access files that are shared with me only files that are within my Drive. Most of our school work comes via shared folders, so I have to make local drive copies before printing, its not a terribly difficult workround but it seems unnecessary.
    more
  • It’s better but not great. Still very clunky but at least a step in the right direction Jan 9, 2020

    By EponineB
    The most recent update seems to be better and easier to change page size, certain pages etc. However the app gives no real direction on how to actually do it and their online support is subpar at best. A few tips for i-phone users, but make work for others: Changing document size: Select your document or let automatically pull up from your phone. Select the circle on the bottom that says print to pull up the print preview. Then click on the document to pull up the submenu on the bottom that allows you to resize and move. Click buttons that says resize and move to see options. When finished select done at the top of the screen to save changes. Printing page range, quality, color, quantity, 2-sided etc: Select your document or let automatically open from your phone. Select the circle on the bottom that says print to pull up the print preview. Go to the bottom of the screen to the little line above the printer name and swipe up. This pulls up the menu with the other available options for printing. Swipe back down to close menu. Hopefully this helps as the app is not very intuitive. I don’t understand why the size changing function is not on the slide up menu with the rest of the options but at least it is an option again.
    more
  • Easy to use Feb 13, 2020

    By EnsureMax
    I enjoy using my hp printer, scanner and copier. Everything is literally at the palms of your hands. I mainly use it from my mobile app, instead from a laptop or desktop. To avoid going through all the steps of starting up a laptop or desktop. The only reason I gave it 4 stars, because I really don’t care for the company charging for papers that’s printed. I can go to the library to print papers because it’s the same amount of .10 per page when ordering HP’s ink refill service. I have to pay for my own paper and pay for my documents to be printed after paying for the printer. The only reason I might still use the service because I’m always forgetting to buy ink when it’s needed during the middle of the night. HP sends ink to your mailbox automatically when ink is getting low in the printer. Do some better about the price of paper being printed!!!
    more
  • APP to the Rescue! Aug 12, 2018

    By Yikes Tykes
    I have a 2year old $400 HP Color Laserjet Pro MFP M277dw that suffered a hardware failure (nothing that I did) and now the display screen is blank. I spoke with HP customer service who diagnosed this problem and said that there was nothing they could do and I’d have to buy a new machine. WHAT?! They only warranty their products for 1 year and the extra coverage that I had purchased through Staples expired just days before this happened. NOT HAPPY... I had a $400 machine that was essentially a paper weight. With this APP, I have regained some control of my machine since I can no longer use the touchscreen on the actual printer. (Btw, HP did not suggest the APP as an alternative control, I found the APP by talking to a friend.) I have given only 4stars, because although the APP works great, I’m disappointed in HP and their product and the APP does not control ALL of the functions of my All-in-one.
    more
  • Troubles with scanning Sep 27, 2020

    By MTguy23
    When I start a scan job that is supposed to scan several pages, process them, and then upload them to Dropbox the job never finishes. It just spins on “Processing page x”, where x is the last page. Just keeps spinning. Never quits. I just have to force-kill the app. I’ve had to disable the final upload step and do it manually. It had previously been a really efficient way to process a bunch of multi-page scans. Today the printer/scanner had a real fit. It kept “processing” even after I force-killed it. I’d restart it, still “processing”. It finally lost network connectivity. I tried to get to the web interface to cycle power but the pages took forever to load and then wouldn’t execute correctly. Finally all connectivity disappeared, and the front screen went blank. After several tries I finally was able to get it to shut down. Started it up and tried scanning with manual processing and what I did worked fine. Seems like a race/memory leak or something. Is anyone else now having problems? I just upgraded to iPadOS 14.0.0. Five stars if it would work correctly again.
    more
  • Jan 8, 2021

    By Crissy Cantrell
    You need better set up instructions first off. Just bought a new printer the Envy 6000. The biggest issue I'm currently having is that this new app won't let you determine what size you want your photos to be which is the whole reason why I bought the printer. Your old app, which only redirects me to this one; let you pick the size of what you're printing and how many you want per page. Why doesn't this one do that? This is a major flaw imho and it needs to be fixed.
    more
  • Jan 11, 2021

    By Alex Childs-Bailey
    Now is not the time to tinker with the app! Bugs introduced that were not there 8 months ago. On an app that is integral to childrens home education right now! "Printer Scanner" now crashes on chromebook when adjusting Blacks etc, or the first few times of doing multiple pages, then having to start scanning again. This NEVER happened this time last year when we were last having to home school our children.
    more
  • Can’t print from iPhone 12 Nov 8, 2020

    By sha-BLAM
    This app was functional on the iPhone 7 I had. The only issue was I wish I could print directly from gmail attachments but I have to pull everything into google drive to print. If there’s a way to print through gmail and I missed it...then I think it should be easier to figure out how to print from gmail so that’s still an issue to me. Beyond this though, I am now on an iPhone 12 and this app is basically useless. It’s connected to the printer but every time I try to print I get an error message telling me there’s something wrong with my internet connection. This is the only thing on my phone where I have trouble with the “internet” so I’m positive it’s not my internet connection. I switched back to my iPhone 7 to try it out and was able to print just fine. The support experience through the app is terrible, so that’s why I’m writing a review here. If whatever bug with the app on iPhone 12 is resolved, I’ll adjust my review but for now this app is totally useless to me and I can’t print anything.
    more
  • Very Dissapointed Nov 4, 2019

    By Dissapointed in Detroit
    I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store.
    more
  • hp still in the 90s still using 80s software Jan 22, 2021

    By Dave C
    terrible cheap product that has the worst scanning app ive ever seen, wont autocrop your pics always scans upside down even with auto detect rightside on. uninstalled and put my cannon printer back will just buy some more ink instead as cannon scanning app is perfect
    more
    img AppGrooves User
  • Useless app and printer Jan 27, 2021

    By flopy fratar
    useless app for useless printer, usually app is not working as it cant find the printer, scanning is impossible, as the app is saying printer is not available, even thou i just printed something. Waste of time and money with HP printers or scanners.
    more
    img AppGrooves User
  • Jan 24, 2021

    By Kyle Ripton
    Worth app ever. After spending almost 47 minutes downloading and setting up, not one, but two apps, nothing works. I created my accounts, signed in, have wifi all set up, and even tried plugging my phone directly into the printer... still nothing. When purchasing the printer it said I have (one) complete (year... not days, hours or seconds, but year) of "free" toner cartridges. FREE! I guess free means something else in third world countries. Anyway. NOTHING WORKED. NO PRINT! YOU SUCK HP.
    more
  • Jan 21, 2021

    By Kristjan Lorents
    Direct print used to work, now you need to connect printer and mobile device to same wifi (worked without wifi network before). And then you need to have an account for hp smart. And then, maybe, you get go print your document. Once a simple task of, plug in power cable > tap on print > Done. Has been made into a non-working mess. Thank you very much.
    more
  • Jan 13, 2021

    By Patty Fields
    I spent at least an hour trying to get the app to connect to the printer. I finally decided to try from my laptop and within 3 minutes, I was printing. You shouldn't advertise mobile printing if you don't have a workable app. Edit: It turned out that I had to reboot my router (even though the printer connected fine to my PCs). Once I did, the app found the printer. 2nd Edit: Tried to print a couple days later and again couldn't print from the mobile app but could from my PC.
    more

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