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Hours Keeper - Time Tracking

Hours Keeper - Time Tracking

Polycents

A well designed hours tracker to track your hours worked and earnings.

4.0 Ratings 3K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Few issues with newest version Mar 1, 2017

    By zteknology
    1. Why can't I create an invoice without jobs? Often I need to invoice clients for a piece of hardware or recurring monthly charge. To accomplish this I have to change the hourly to $0.00 and clock a minute of time. Then add it to the invoice with the hardware. How hard is it to NOT require the job? 2. All of a sudden I can't email an invoice out. Ugh. All in all I love the app. Please keep supporting and improving
  • Good for tracking daycare hours Aug 29, 2017

    By Jim901273648
    I use it to track the hours I keep my kid at daycare. I clock in and out as I drop off or pick up. It has a nice invoicing feature that automatically calculates overtime. I'm happy with it. I would like to see the ability to creat more complicated rules. For example, I would like to set a rule that if I clock out more than 15 minutes after the hour, that it would just round up to the next hour. It gets a full 5 stars from me because they made a full pro version that I was able to buy directly from the App Store (as opposed to an in app purchase), allowing my family to use it without additional purchases.
  • Customer service Jan 29, 2020

    By help get this steaightened out
    I have been locked out of my account and have repeatedly requested password reset. They have responded with apology emails so they obviously have my email, yet refuse to to send a reset link! I can’t access my account and my business DEPENDS on this! It is not a joke for some app developer sitting at a desk somewhere! This is my business and my lively hood and an app I have paid for!!!!! There is no way to get a human in the phone to resolve it! I’m losing money every single day! FIX THIS PROBLEM!
  • Great, but .... Mar 21, 2020

    By JD LEO
    This app has been perfect. It keeps logs of all my hours and produces great professional looking invoices for billing hours to clients. However ...... It has not been updated in over 3 years and is not up to date with the newest iPhones. The user interface is still formatted for the older phones. If not for this then it would get 5 stars. Please update the interface for the new software and phones or I will be forced to hunt for an alternative app.
  • Jan 11, 2021

    By Mad Murphy
    Easy app to use to track hours for multiple jobs. Simple UI. Been using for awhile with no problems and it allows you to export into a spreadsheet if needed. Only problem is if you transfer to a new phone you lose your history of hours. Had to manually enter each day again.
  • Suddenly, I cannot open this APP.? Why? Dec 3, 2020

    By greatestmom
    Unless I'm not aware how to do it...I need a method to print my notes for each with the invoice or even on a separate page. The option would make the app perfect for me. I also upgraded to full version but don't see any difference from the lite .
  • Nov 4, 2019

    By Alyxandria Lim
    Love it. Extremely convenient. End of week I just export the invoice it makes for me and email it out. Saves me a bunch of hassle. Only things I can think of that I wish it could do: 1) Allow for "round to closest time" instead of only rounding up or down, or at least allow for manual changes in each entry; 2) Set minimum hours in an entry/a day for a client; 3) Set an invoice template for each client, so repetitive sections like terms/notes/invoice name&# don't require redoing every week.
  • Jan 30, 2019

    By A Google user
    I've been having this app for two years since the ending of 2017. It is very reliable for managing the income on someone's earnings. The version of today is much better because you're allowed to have three + different invoices than before. It used to allow only two before, yet it was a benefit for me for managing timely schedules and the hourly rate. A very intelligent way of sending invoices to managers and supervisors for easy payroll. Overall, a great app for being free!
  • Works as advertised Mar 14, 2017

    By Dallas2g
    Solid tool. Works on multiple platforms and the cloud feature saved me when I lost my phone and was still able to retrieve my data on to another device.
  • Oct 2, 2019

    By Anne Jay
    Almost perfect! It just needs a pause button. Being a new sole proprietor, I get constant interruptions (calls, emails, texts) or I have to look up info (because I'm new) that I cannot bill my client for. I need to be able to pause and resume instead of having to clock out completely. It would be much easier to clock in, pause when needed and then clock out when I'm actually done. I have to use my phone timer then input the info later d/t the interruptions. 😣 Everything else is AMAZING!
  • Few issues with newest version Mar 1, 2017

    By zteknology
    1. Why can't I create an invoice without jobs? Often I need to invoice clients for a piece of hardware or recurring monthly charge. To accomplish this I have to change the hourly to $0.00 and clock a minute of time. Then add it to the invoice with the hardware. How hard is it to NOT require the job? 2. All of a sudden I can't email an invoice out. Ugh. All in all I love the app. Please keep supporting and improving
  • Good for tracking daycare hours Aug 29, 2017

    By Jim901273648
    I use it to track the hours I keep my kid at daycare. I clock in and out as I drop off or pick up. It has a nice invoicing feature that automatically calculates overtime. I'm happy with it. I would like to see the ability to creat more complicated rules. For example, I would like to set a rule that if I clock out more than 15 minutes after the hour, that it would just round up to the next hour. It gets a full 5 stars from me because they made a full pro version that I was able to buy directly from the App Store (as opposed to an in app purchase), allowing my family to use it without additional purchases.
  • Customer service Jan 29, 2020

    By help get this steaightened out
    I have been locked out of my account and have repeatedly requested password reset. They have responded with apology emails so they obviously have my email, yet refuse to to send a reset link! I can’t access my account and my business DEPENDS on this! It is not a joke for some app developer sitting at a desk somewhere! This is my business and my lively hood and an app I have paid for!!!!! There is no way to get a human in the phone to resolve it! I’m losing money every single day! FIX THIS PROBLEM!
  • Great, but .... Mar 21, 2020

    By JD LEO
    This app has been perfect. It keeps logs of all my hours and produces great professional looking invoices for billing hours to clients. However ...... It has not been updated in over 3 years and is not up to date with the newest iPhones. The user interface is still formatted for the older phones. If not for this then it would get 5 stars. Please update the interface for the new software and phones or I will be forced to hunt for an alternative app.
  • Jan 11, 2021

    By Mad Murphy
    Easy app to use to track hours for multiple jobs. Simple UI. Been using for awhile with no problems and it allows you to export into a spreadsheet if needed. Only problem is if you transfer to a new phone you lose your history of hours. Had to manually enter each day again.
  • Suddenly, I cannot open this APP.? Why? Dec 3, 2020

    By greatestmom
    Unless I'm not aware how to do it...I need a method to print my notes for each with the invoice or even on a separate page. The option would make the app perfect for me. I also upgraded to full version but don't see any difference from the lite .
  • Nov 4, 2019

    By Alyxandria Lim
    Love it. Extremely convenient. End of week I just export the invoice it makes for me and email it out. Saves me a bunch of hassle. Only things I can think of that I wish it could do: 1) Allow for "round to closest time" instead of only rounding up or down, or at least allow for manual changes in each entry; 2) Set minimum hours in an entry/a day for a client; 3) Set an invoice template for each client, so repetitive sections like terms/notes/invoice name&# don't require redoing every week.
  • Jan 30, 2019

    By A Google user
    I've been having this app for two years since the ending of 2017. It is very reliable for managing the income on someone's earnings. The version of today is much better because you're allowed to have three + different invoices than before. It used to allow only two before, yet it was a benefit for me for managing timely schedules and the hourly rate. A very intelligent way of sending invoices to managers and supervisors for easy payroll. Overall, a great app for being free!
  • Works as advertised Mar 14, 2017

    By Dallas2g
    Solid tool. Works on multiple platforms and the cloud feature saved me when I lost my phone and was still able to retrieve my data on to another device.
  • Oct 2, 2019

    By Anne Jay
    Almost perfect! It just needs a pause button. Being a new sole proprietor, I get constant interruptions (calls, emails, texts) or I have to look up info (because I'm new) that I cannot bill my client for. I need to be able to pause and resume instead of having to clock out completely. It would be much easier to clock in, pause when needed and then clock out when I'm actually done. I have to use my phone timer then input the info later d/t the interruptions. 😣 Everything else is AMAZING!
  • Great Program with No Support Nov 25, 2020

    By DisappointedDiscovery
    I have been using this program since 2014 with minimal issues. The only issue was when they added the login requirement (requiring the user to create an account). It appears they have turned off or not renewed the domain name for the app login (just recently) as I am now unable to run the app or export my critical data. Reached out to developer but received no response. Decided to download a similar app (which appears to be from the same developer) to see if it could/would import my data; no luck. I discovered a similar new app that has an account recovery feature using the same login system as this app. But the account login capability reported the same error (domain not found). Reached out to the developer who stated that this capability is currently inoperative. No estimate as to when it would be fixed. I resorted to manually recovering the application database containing my data, then replacing the same database in the new program (Hours Keeper with updated icon). Data was successfully recovered. Would not recommend this developer or their apps.
  • Mar 30, 2021

    By Martin A.
    Having the same issue as other users. Ive been using Hours Keeper for over 3 years now. Old phone died, and now i cannot login on my new phone. When i try a password reset, it tells me user doesnt exist. Emailed support, no response.
  • Mar 6, 2021

    By Adam Stange
    WAS a fantastic app! I used for a couple years with no issues at all. NOW it will not allow me to send invoices through my email. Whatever got changed, sucks. Time for a new app..
  • Mar 20, 2021

    By Allison Wilkes
    I used this app for billing clients with no issues for several years. Something changed and now my invoices will nit attach abd email. If I can't email invoices without having ti save as pdf and manually attaching it is time to find a new app!
  • Cannot send invoice or send email to support Aug 6, 2018

    By Gpegster3
    I used to use ours keeper and haven’t used it for a while and recently started to try to do some billing again. I have an invoice that I simply cannot send. The send word is grayed out. Nor can I send an email to app support for the same reason. So then I got ours keeper pro thinking that would make a difference and it makes no difference at all. I cannot get in touch with the app people for any kind of support and I’m very frustrated especially now that I’ve paid to have pro. I sent an email from my regular email to what I think is a support email address but have received no response.
  • Apr 15, 2021

    By Rashay Centeno
    used since 2018 Same issues as other users except I had also paid for pro and when you try to log in says email doesn't exist.
  • Was great until it stopped syncing! Apr 10, 2019

    By madgefest
    This app was the perfect app for years but then suddenly it stopped syncing across devices. I only noticed this after submitting an invoice to my client and realizing after the fact that I had days of work missing. I found the missing days on my other device. When I contacted support they sent me a link for a refund. I suppose they have just given up. Too bad. UPDATE: now the email invoice function completely stopped functioning, customer support info leads to nowhere, backup and restore IP address returns a server can’t be found error message .... looks like they just ghosted all their customers...
  • Mar 9, 2021

    By Charles Corey Scott MD, PhD, FACEP
    Was working fine and now will not export data. Have sent multiple emails. About it with no response. I would avoid it.
  • Syncing between multiple devices Feb 1, 2018

    By DITA-NJ
    I have a new issue where entries from my iPhone 7 are not syncing with my iPad. This feature was working flawlessly since 2014, but has stopped about a week ago. I toggled the “sync now” button on and off and tried syncing manually on both devices and it didn’t fix itself. I contacted the developer about a week ago, but I haven’t heard even a generic response yet. I’d hate to move on to another app, especially with four years of date, but maybe it’s time to start looking.
  • Nov 15, 2020

    By Sarah Kelliher
    Had this app for close to 4 years and had paid for premium. Got a new phone. Went to log in. My account wouldn't log in. Went back on my old phone. App still there. All my info there. Logged out. Went to log back in again and my account had been deleted.

No reviews available

No reviews available

  • Good for tracking daycare hours Aug 29, 2017

    By Jim901273648
    I use it to track the hours I keep my kid at daycare. I clock in and out as I drop off or pick up. It has a nice invoicing feature that automatically calculates overtime. I'm happy with it. I would like to see the ability to creat more complicated rules. For example, I would like to set a rule that if I clock out more than 15 minutes after the hour, that it would just round up to the next hour. It gets a full 5 stars from me because they made a full pro version that I was able to buy directly from the App Store (as opposed to an in app purchase), allowing my family to use it without additional purchases.
  • Customer service Jan 29, 2020

    By help get this steaightened out
    I have been locked out of my account and have repeatedly requested password reset. They have responded with apology emails so they obviously have my email, yet refuse to to send a reset link! I can’t access my account and my business DEPENDS on this! It is not a joke for some app developer sitting at a desk somewhere! This is my business and my lively hood and an app I have paid for!!!!! There is no way to get a human in the phone to resolve it! I’m losing money every single day! FIX THIS PROBLEM!
  • Nov 4, 2019

    By Alyxandria Lim
    Love it. Extremely convenient. End of week I just export the invoice it makes for me and email it out. Saves me a bunch of hassle. Only things I can think of that I wish it could do: 1) Allow for "round to closest time" instead of only rounding up or down, or at least allow for manual changes in each entry; 2) Set minimum hours in an entry/a day for a client; 3) Set an invoice template for each client, so repetitive sections like terms/notes/invoice name&# don't require redoing every week.
  • Jan 30, 2019

    By A Google user
    I've been having this app for two years since the ending of 2017. It is very reliable for managing the income on someone's earnings. The version of today is much better because you're allowed to have three + different invoices than before. It used to allow only two before, yet it was a benefit for me for managing timely schedules and the hourly rate. A very intelligent way of sending invoices to managers and supervisors for easy payroll. Overall, a great app for being free!
  • Works as advertised Mar 14, 2017

    By Dallas2g
    Solid tool. Works on multiple platforms and the cloud feature saved me when I lost my phone and was still able to retrieve my data on to another device.
  • LOVE this app Jun 6, 2018

    By mld1397
    I use this to bill my private care clients. They see how many hours I’m with them weekly, when I’m with them, and I can even make notes of what we do. I print invoices every week for our own references as well.
  • Keeps me organized Feb 27, 2017

    By Tiff5223
    I've never bought an app before. . And I spent the $7 for this one ! So worth it , helps me keep track of my hours & milage , now I'm never losing out on my hard earned money
  • Sep 30, 2019

    By Christopher Casey
    Dont waste your time with other time tracking apps. This allows you to do mutil clock in and out time tracking AND export that data with notes. I have used over 8 different apps and wasted my time, which to me could be minutes where I do not get paid. This app would be worth even paying for, but I am still using the free version which is why it's so great!
  • Dec 28, 2020

    By R&A Essentials
    Nice and simple way to track your time and generate invoices. The reports feature is great to look back as well.
  • Excellent App Jan 27, 2017

    By Cbvi
    Love this app. Multi clients time keeping and billing. Very easy to keep time for everyone separately. Can time into to invoice and email quickly. Love the clock in, clock out....don't even have to think about it.
  • Great, but .... Mar 21, 2020

    By JD LEO
    This app has been perfect. It keeps logs of all my hours and produces great professional looking invoices for billing hours to clients. However ...... It has not been updated in over 3 years and is not up to date with the newest iPhones. The user interface is still formatted for the older phones. If not for this then it would get 5 stars. Please update the interface for the new software and phones or I will be forced to hunt for an alternative app.
  • Oct 2, 2019

    By Anne Jay
    Almost perfect! It just needs a pause button. Being a new sole proprietor, I get constant interruptions (calls, emails, texts) or I have to look up info (because I'm new) that I cannot bill my client for. I need to be able to pause and resume instead of having to clock out completely. It would be much easier to clock in, pause when needed and then clock out when I'm actually done. I have to use my phone timer then input the info later d/t the interruptions. 😣 Everything else is AMAZING!
  • Jan 10, 2020

    By Maddie Mostoller
    very simple and straight forward. Keeps track of hours worked and can figure out how much money you make. The reasons i didnt give a full 5 stars are so pretty🙄 But these missing features are really messing up any kind of system i thought i had!😆 Unless i just biffed it in my settings, you cant do a partial pay? No total tally for hours worked. It just does mine day to day. I forget to clock in and then the time clock feature wont display right for me as if i did clock in on time.
  • Needs A Siri Shortcut! May 24, 2019

    By big_dan_
    Are use this app every day to keep track of my hours for my job. I really like this app. It often takes way too many tabs to clock in or out. A Siri shortcut to clock in or out would be incredible. Please add this feature!
  • Pretty good solution Apr 14, 2017

    By Jharper34
    I am 100% travel and often find myself working inconsistent shifts and hours. This app really helps me track my activities in the week.
  • Good application Mar 28, 2017

    By Aminatandoye
    This is a good application for apple devices. I bought it also on play store and i can no longer find it. Developer what's up with that????
  • It’s great, but... Jun 14, 2018

    By WhyKillRobots
    When can we expect an update to support the screen on iPhone X? It is unpleasant to use when it doesn’t fill the screen.
  • Feature request May 24, 2018

    By lexxenbourg
    Please add options to export invoices other that email!
  • Need update Feb 9, 2017

    By Alfa110910
    I like this app but need update to add app for Apple Watch to easy clock in and out please add that function
  • Keeping track ..... Aug 11, 2017

    By Nana Pete
    It's great to keep track of two jobs is awesome.
  • Few issues with newest version Mar 1, 2017

    By zteknology
    1. Why can't I create an invoice without jobs? Often I need to invoice clients for a piece of hardware or recurring monthly charge. To accomplish this I have to change the hourly to $0.00 and clock a minute of time. Then add it to the invoice with the hardware. How hard is it to NOT require the job? 2. All of a sudden I can't email an invoice out. Ugh. All in all I love the app. Please keep supporting and improving
  • Jan 11, 2021

    By Mad Murphy
    Easy app to use to track hours for multiple jobs. Simple UI. Been using for awhile with no problems and it allows you to export into a spreadsheet if needed. Only problem is if you transfer to a new phone you lose your history of hours. Had to manually enter each day again.
  • Suddenly, I cannot open this APP.? Why? Dec 3, 2020

    By greatestmom
    Unless I'm not aware how to do it...I need a method to print my notes for each with the invoice or even on a separate page. The option would make the app perfect for me. I also upgraded to full version but don't see any difference from the lite .
  • Owner Judy Fenner Jan 12, 2018

    By Easyalibi
    Extremely Disappointed in NO customer support. Upgrading has caused issues that I would like to work out. Wish there was a section for materials used on the job. Other than that I like the app
  • Great app until.... Dec 13, 2020

    By Beto4220
    Have been using this app for several years and I love it. Keeps track of all my hours but recently I upgraded my phone and now I can’t use the app. I can’t log in, I can’t contact support.
  • App Support Apr 16, 2017

    By Florence Oh
    Would like to be able add expenses without creating a new invoice. Can't find any help on the web....
  • Please make this to zinc on any other tablet or computer May 28, 2020

    By kdkfvjfkrirfivjrnrivjvjfkdod
    Please make this to zic on any other tablet or computer
  • A Little Too Simple... Jan 15, 2014

    By JennJenn0103
    I love the concept and I am actively using this app daily, although I few extra options would be great! In the invoices tab, the invoice thumbnails should have invoice #'s and client name instead of the notes listed for the invoice. An option to print more than one invoice at a time and options to print reports and other screens would be nice as well. The ability to view all info for a specific client would be nice with totals on a screen that could be printed. Possibly a "job" category for when a client is a repeat with several different jobs over time. A way to search just a "job" or a client with a printable screen for a summery instead of having to print several invoices if a job takes a few weeks. Lastly, if there was a way to track "non-billable" hours for a client or job for things like warranty work or "freebies". Thanks so much! Like it a lot....could love it with improvements!
  • Good App but needs a few updates. Mar 3, 2013

    By electrical_guitarman7
    I am an electrician and this app has really helped me in keeping track of different jobs and hours for those different jobs. Three things that need to be addressed before this can be a five star app: 1. There needs to be an option for setting the pay period/work week. My week starts on Tuesday and ends the following Monday. I'd like to see total hours for custom pay periods like 7 days, 14 days, half month, and whole month. 2. There needs to be a setting for a daily lunch break or breaks that automatically deducts from a day. That way if I work at one job all day, I can Clock In at 7, Clock Out at 3:30 and have 8 hours with my 30 min lunch already figured. Also the break time of day should be adjustable (30 min @ 11:30.) 3. Last, there are still issues with the hours not adding up correctly. Most of the time I have to go back and fix my hours manually. It is sporadic so it's hard to say what triggers it. Also it would be nice if there was an option for the clock in and out times to round to the nearest whole. Other than that this app has been the best of its kind.
  • Bad customer service Jan 11, 2015

    By Meggs_
    I started using this app almost a year ago. I work as an in-home therapist and have slightly different pay rates for each of my clients. I wanted to keep track of the hours spent at each house as well as my travel. This app was fantastic in helping me do so, allowing me to keep track of differing pay periods and pay rates. However, about a month ago the app started crashing before it would completely open. I tried contacting support but to no avail. I ended up having to delete the app and all of its data off of my phone and then reinstall it. That seems to have worked, but I have lost all the data I accumulated while using it.
  • Great Program with No Support Nov 25, 2020

    By DisappointedDiscovery
    I have been using this program since 2014 with minimal issues. The only issue was when they added the login requirement (requiring the user to create an account). It appears they have turned off or not renewed the domain name for the app login (just recently) as I am now unable to run the app or export my critical data. Reached out to developer but received no response. Decided to download a similar app (which appears to be from the same developer) to see if it could/would import my data; no luck. I discovered a similar new app that has an account recovery feature using the same login system as this app. But the account login capability reported the same error (domain not found). Reached out to the developer who stated that this capability is currently inoperative. No estimate as to when it would be fixed. I resorted to manually recovering the application database containing my data, then replacing the same database in the new program (Hours Keeper with updated icon). Data was successfully recovered. Would not recommend this developer or their apps.
  • Cannot send invoice or send email to support Aug 6, 2018

    By Gpegster3
    I used to use ours keeper and haven’t used it for a while and recently started to try to do some billing again. I have an invoice that I simply cannot send. The send word is grayed out. Nor can I send an email to app support for the same reason. So then I got ours keeper pro thinking that would make a difference and it makes no difference at all. I cannot get in touch with the app people for any kind of support and I’m very frustrated especially now that I’ve paid to have pro. I sent an email from my regular email to what I think is a support email address but have received no response.
  • Mar 9, 2021

    By Charles Corey Scott MD, PhD, FACEP
    Was working fine and now will not export data. Have sent multiple emails. About it with no response. I would avoid it.
  • Syncing between multiple devices Feb 1, 2018

    By DITA-NJ
    I have a new issue where entries from my iPhone 7 are not syncing with my iPad. This feature was working flawlessly since 2014, but has stopped about a week ago. I toggled the “sync now” button on and off and tried syncing manually on both devices and it didn’t fix itself. I contacted the developer about a week ago, but I haven’t heard even a generic response yet. I’d hate to move on to another app, especially with four years of date, but maybe it’s time to start looking.
  • Best time tracker - until it stopped working Aug 21, 2020

    By Red2647
    I’ve tried lots of hours keeping apps, and this is by far my favorite, but it has stopped working. I don’t know if it’s a compatibility issue because it hasn’t been updated for so long or what, but I am wishing with all my heart that someone will fix it so that it works again. None of the other apps work as well as this one does. Please please please fix this.
  • Jun 18, 2019

    By Yogi Kai
    Used to be awesome. I haven't used it in a couple of months, now it wants to "sync": to what, I have no clue. It doesn't operate, just attempts to sync up with something. Note 8 running latest Android. Since this app won't finish syncing, it's now useless to me. Shame cause it was a great app. Hopefully, the developer can fix it soon.
  • Stopped Synchonizing Jun 13, 2018

    By Chaord49
    Like this app! It is simple to use, and creates an emailable invoice. Problem is that the app stop synchronizing between my iPhone and my iPad. I have uninstalled it, I have reinstalled it. I have requested assistance from the creator three times. I have had no response at all. This is the reason for the low rating
  • Ok Aug 26, 2017

    By slimmagnum
    App is ok for simple purpose. Serious problem with account syncing between devices . Guys are clocked out on one device but still clocked in on different device. Do not solely rely on this app to do payroll , you will be in trouble.
  • update is terrible - was a great app before Apr 19, 2016

    By stitchprism
    i used to LOVE this app and would recommend it to everyone I know. Then update happen today and it's terrible, extremely hard to navigate, just all-around not user-friendly anymore and I'm not even sure i'll be able to keep using it - so disappointing because i literally use this app every day and its hardly even recognizable from what it was before. everything is harder to read, takes more clicks and is visually less understandable. also why did they take away "clock in at" and "clock out at" which made it very easy to keep track of time if i forgot to clock in or out at the actual time i was working. now i have to go in deeper and edit the entry which takes way more time and clicks. i have no idea why they would make these changes and i'm hoping there is a way to go back to the old version. 😩 very sad. plus the reports graphs are now all similar shades of blue so its really hard to actually see which client is which. also a typo on "overtime" it says "overtiome" which doesnt matter but makes it feel like they didnt think this update through very well
  • Lost It’s Functionality Apr 26, 2016

    By lauren_mackenzie
    The last two updates have destroyed what used to be a lifesaver of an app. I’ve used the app for over a year and have loved it, using it every day and recommending it to other freelancers. Now I wouldn’t recommend it to anyone-- even if it were free! While the interface of the app has mostly remained the same, the new report diagram colors and fonts have made it awfully unappealing and difficult to use. Different shades of blue makes it harder to differentiate between clients. Bring back the rainbow of colors to make it easier to look at in a glance. But what has been the biggest issue of all is that the update has replaced the clients' name under the day widget with the hours logged. Now I have to spend an ungodly amount of time searching through dozens of clients to see who logged those times. The old function of clicking on a client and seeing the hours spent with them is much more practical.
  • Mar 30, 2021

    By Martin A.
    Having the same issue as other users. Ive been using Hours Keeper for over 3 years now. Old phone died, and now i cannot login on my new phone. When i try a password reset, it tells me user doesnt exist. Emailed support, no response.
  • Mar 6, 2021

    By Adam Stange
    WAS a fantastic app! I used for a couple years with no issues at all. NOW it will not allow me to send invoices through my email. Whatever got changed, sucks. Time for a new app..
  • Mar 20, 2021

    By Allison Wilkes
    I used this app for billing clients with no issues for several years. Something changed and now my invoices will nit attach abd email. If I can't email invoices without having ti save as pdf and manually attaching it is time to find a new app!
  • Apr 15, 2021

    By Rashay Centeno
    used since 2018 Same issues as other users except I had also paid for pro and when you try to log in says email doesn't exist.
  • Was great until it stopped syncing! Apr 10, 2019

    By madgefest
    This app was the perfect app for years but then suddenly it stopped syncing across devices. I only noticed this after submitting an invoice to my client and realizing after the fact that I had days of work missing. I found the missing days on my other device. When I contacted support they sent me a link for a refund. I suppose they have just given up. Too bad. UPDATE: now the email invoice function completely stopped functioning, customer support info leads to nowhere, backup and restore IP address returns a server can’t be found error message .... looks like they just ghosted all their customers...
  • Nov 15, 2020

    By Sarah Kelliher
    Had this app for close to 4 years and had paid for premium. Got a new phone. Went to log in. My account wouldn't log in. Went back on my old phone. App still there. All my info there. Logged out. Went to log back in again and my account had been deleted.
  • can not access account Jul 31, 2020

    By harrrumphhh
    ... after weeks, still no response from customer support, no help in resetting my password or retrieving my hours worked data … unbelievable lack of service!!! ... After moving to a new iPhone I cannot access my Hours Keeper Pro account anymore. Login attempts fail by timing out. Requests for password resets are unsuccessful (i.e., no response). Emails to customer support remain unanswered after a week. I need to access my account to invoice my clients. I can't afford to lose 3 months of work hour records which have not been billed yet. I liked this program and used it successfully for years. But this is a catastrophic failure. And the silence from customer support is unacceptable. I hope this review gets the developers attention. Please help and send instructions on how to remedy this problem!!!
  • Mar 9, 2021

    By PHOENIX MARIZZLE
    This app is failing me big time Can't log in, can't move details from one phone to another No support What is going on
  • Not syncing between iPad and iPhone Jul 22, 2018

    By Mikezots
    When it works it’s great, but sometimes it just breaks. It either syncs or - worse - pretends to sync but does not have most recent numbers. Yeah, this can lead to mistakes in billing - hence the single lousy star rating. Funky interfaces I can handle, but missing / corrupted data is another thing! Deleting and reinstalling the app does not restore the correct data, either. I now take screen shots of the invoice page on the iPad as a safeguard. Backing up and restoring from the cloud is a major headache, to the point where it’s easier to just re-enter your data. Why the app can’t just handle this in a user friendly way is a total mystery. A billing app like this needs to be rock solid, bulletproof, consistent and easy to make incremental backups and restores. Not there yet!
  • Sep 3, 2020

    By Karen Robinson
    I love this app and use it daily as I'm a 1099 contractor. HOWEVER, I just recently upgraded my phone and for whatever reason, it thinks I didn't purchase the pro version. I couldn't invoice the client and I have ads popping up with I'm on the phone with clients which is embarrassing. I emailed (shortly after switching phones) to get this resolved and radio silence. I've even contacted a different address (I think who may have taken it over) and still nothing. Out of desperation, I now have paid for this twice. Is this what you're hoping that people will do? I'm keeping my eyes open for a different program because the customer service has been non-existent!

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