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Hotspot Shield Free VPN Proxy & Secure VPN

Hotspot Shield Free VPN Proxy & Secure VPN

Pango GmbH

"The world’s fastest VPN” by Speedtest, unblock all your apps and sites

4.1 Ratings 2M+ Reviews 100M+ Downloads

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Ratings & Reviews

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  • img Expert
    1. With a fanbase of millions of users and endorsement from CNN and Forbes, this VPN is considered one of the most trusted available
    2. Proprietary server technology guarantees the fastest and most stable connections in over 20 countries internationally
    3. Unlike many other VPN services, this VPN has a diligent customer support team to guarantee your satisfaction with this service

    Reviewed by Laura S on January 11, 2018

  • Works phenomenally, Literally the BEST VPN!! Sep 25, 2021

    By ANTDAN19
    I’ve been using this VPN since 2017 & I am very satisfied with this products featured services. After a handful of occasions of forgetting to pay my subscription or simply not working it into my budget for the month & suffering the paranoia of unshielded online surfing, I decided to pony up the annual fee. There was a bit of a learning curve as I presume is common with all VPN’s but once I figured out how, when & where to use it… let’s just say that I’ve provided some very luxurious services for myself & the group that I was traveling with make undesirable circumstances better than than they were. All in all the app works about 95% of the time for me unless I’m having cellular connection issues. I like the fact that I can have up to five devices covered on my premium acct. switching seamlessly from my cell, PC, tablet or laptop is never an issue. If you’re looking for a fully customizable, versatile VPN that’s reliable & secure… HotspotShield is the only way to go in my personal opinion.
  • The BEST hotspot Oct 24, 2019

    By hotbisquiete
    I’m more than happy that I have downloaded this app, and for the free features it has a lot to offer! It’s accurate and doesn’t have any major flaws, practically FLAWLESS. It stays connected and I haven’t had any issues with it. I’m in highschool and as many know it my school blocks data use which forces us to use the school WiFi for even the most basic actions we make on our phones, and of course the WiFi blocks social media or (mostly) anything else that may be a possible distraction in class. I needed social media to keep in contact day to day for more serious situations other than just texting people to text. I needed school information or other important things outside of school and I was desperate for a decent vpn which I went through so many before I found this one and I am nothing other than pleased. If I had the money on pocket all the time I would for sure get premium. One big thumbs up on this one. It’s a keeper👍
  • A constant battle while in China Jan 12, 2018

    By Jayni123
    The VPN worked fine at home in the US, but not while I actually needed it. In Shanghai and Qingdao I needed to use the VPN for accessing any websites, translator apps, etc. that I could normally from home. It took me at least 10 minutes to get it to work every time, closing and restarting the app, trying from different servers *if* it connected, and often being told I had no internet (with three full WiFi bars) or that they were diagnosing problems & to try again later... which still didn’t work after 24 hours. Overall I was lucky if it even worked at all, let alone for longer than 5 minutes. It would often drop me from my WiFi as it “connected”, repeatedly, and caused me to go back through the whole process mentioned above every five minutes (or less!) I had success with this VPN only twice for 30 minutes; but it was hell to get it there. To think I payed $13 for this kind of hassle. What a waste.
  • Oct 6, 2021

    By No Name
    Updates: Good customer service, serving complaints quickly and immediately resolved at the first opportunity. The VPN access is also pretty good now, but please fix the problem sometimes it disconnects if it has been used for a long time (more than 4 hours). Thank you.
  • Happy I downloaded it. Jun 3, 2019

    By angelaljsutton
    So I’m not the type of person to review much unless I’m buying it but I def have to for this app. I love it. I downloaded 7 or 8 hotspot apps that were rated good but also had good ratings. However every single app (except for this one) required a membership which I did NOT want to pay for. Although this app has a premium offer as well, it is not required like many of the other apps which was a huge necessity for me. I was a little skeptical at first when I used it but it actually works seamlessly, even without the membership! There is all sorts of country’s to chose from and it doesn’t slow you down at all. I’m happy to recommend this to anyone. And if you do subscribe to the premium you will get even faster speeds and all sorts of other features. Definitely the best hotspot app. Highly recommended!
  • Aug 30, 2021

    By 1wayto hell
    It has been a little weird with the ads, but for a free vpn that is good for unblocking apps on a school wifi is perfect, no 7 day, no need to buy premium unless you want no ads, and a better connection and what ever else it gives(don't remember off the top of my head) I don't mind using this vpn over others because in a way it gives you a taste of what you could have, but for free! Just watch a few ads and you're set.
  • A few better options Nov 9, 2019

    By vannos question
    This VPN is amazing, you can get passed many connections/wifi restrictions, However there’s one thing I would like for them to add. They’ve made it so that it impossible to connect the VPN to another country without paying, I’m no saying they should make it all for free, but let us have at least 3 countries. I use the VPN to bypass restrictions and other reasons, and I would obviously like to connect to other countries and such, so I think it’d be better if you at least have us 2 or 3 countries that we can connect the VPN to without paying. Besides that, everything else is amazing!
  • Oct 3, 2021

    By Robeort Blakney
    Great VPN! Fast, provides good info on usage, has in-app exception table allowing you to bypass VPN for selected websites and apps. Very important for some venders who rely on your set location (via ip or OS) to provide info (e.g., Walmart, Kohl's, Home Depot, etc).
  • Drops Connection Oct 27, 2017

    By Itsyaboydjteach
    When it works this VPN barely hits my performance and I trust their payment model enough to believe they aren’t selling my data. That being said, the VPN itself is so unstable I wonder how much security I’m actually gaining. Two issues here: 1) The VPN randomly drops connection when online, and though it resets, I am obviously losing VPN status which I assume allows the sites I’m visiting to log my IP and activity while it’s down. 2) It’s hard to turn off. There are obviously circumstances where a VPN isn’t needed or desired, especially a free one. However, when I try to turn it off, this VPN often switches back on by itself and I cannot get it to remain off. In fact this is my second download. I deleted it the first time to see if that would fix the issue. However I see that I’m not the only one having that issue. Pro tip: don’t rely on this if you have something truly sensitive flowing over your traffic.
  • Works phenomenally, Literally the BEST VPN!! Sep 25, 2021

    By ANTDAN19
    I’ve been using this VPN since 2017 & I am very satisfied with this products featured services. After a handful of occasions of forgetting to pay my subscription or simply not working it into my budget for the month & suffering the paranoia of unshielded online surfing, I decided to pony up the annual fee. There was a bit of a learning curve as I presume is common with all VPN’s but once I figured out how, when & where to use it… let’s just say that I’ve provided some very luxurious services for myself & the group that I was traveling with make undesirable circumstances better than than they were. All in all the app works about 95% of the time for me unless I’m having cellular connection issues. I like the fact that I can have up to five devices covered on my premium acct. switching seamlessly from my cell, PC, tablet or laptop is never an issue. If you’re looking for a fully customizable, versatile VPN that’s reliable & secure… HotspotShield is the only way to go in my personal opinion.
  • The BEST hotspot Oct 24, 2019

    By hotbisquiete
    I’m more than happy that I have downloaded this app, and for the free features it has a lot to offer! It’s accurate and doesn’t have any major flaws, practically FLAWLESS. It stays connected and I haven’t had any issues with it. I’m in highschool and as many know it my school blocks data use which forces us to use the school WiFi for even the most basic actions we make on our phones, and of course the WiFi blocks social media or (mostly) anything else that may be a possible distraction in class. I needed social media to keep in contact day to day for more serious situations other than just texting people to text. I needed school information or other important things outside of school and I was desperate for a decent vpn which I went through so many before I found this one and I am nothing other than pleased. If I had the money on pocket all the time I would for sure get premium. One big thumbs up on this one. It’s a keeper👍
  • A constant battle while in China Jan 12, 2018

    By Jayni123
    The VPN worked fine at home in the US, but not while I actually needed it. In Shanghai and Qingdao I needed to use the VPN for accessing any websites, translator apps, etc. that I could normally from home. It took me at least 10 minutes to get it to work every time, closing and restarting the app, trying from different servers *if* it connected, and often being told I had no internet (with three full WiFi bars) or that they were diagnosing problems & to try again later... which still didn’t work after 24 hours. Overall I was lucky if it even worked at all, let alone for longer than 5 minutes. It would often drop me from my WiFi as it “connected”, repeatedly, and caused me to go back through the whole process mentioned above every five minutes (or less!) I had success with this VPN only twice for 30 minutes; but it was hell to get it there. To think I payed $13 for this kind of hassle. What a waste.
  • Oct 6, 2021

    By No Name
    Updates: Good customer service, serving complaints quickly and immediately resolved at the first opportunity. The VPN access is also pretty good now, but please fix the problem sometimes it disconnects if it has been used for a long time (more than 4 hours). Thank you.
  • Happy I downloaded it. Jun 3, 2019

    By angelaljsutton
    So I’m not the type of person to review much unless I’m buying it but I def have to for this app. I love it. I downloaded 7 or 8 hotspot apps that were rated good but also had good ratings. However every single app (except for this one) required a membership which I did NOT want to pay for. Although this app has a premium offer as well, it is not required like many of the other apps which was a huge necessity for me. I was a little skeptical at first when I used it but it actually works seamlessly, even without the membership! There is all sorts of country’s to chose from and it doesn’t slow you down at all. I’m happy to recommend this to anyone. And if you do subscribe to the premium you will get even faster speeds and all sorts of other features. Definitely the best hotspot app. Highly recommended!
  • Aug 30, 2021

    By 1wayto hell
    It has been a little weird with the ads, but for a free vpn that is good for unblocking apps on a school wifi is perfect, no 7 day, no need to buy premium unless you want no ads, and a better connection and what ever else it gives(don't remember off the top of my head) I don't mind using this vpn over others because in a way it gives you a taste of what you could have, but for free! Just watch a few ads and you're set.
  • A few better options Nov 9, 2019

    By vannos question
    This VPN is amazing, you can get passed many connections/wifi restrictions, However there’s one thing I would like for them to add. They’ve made it so that it impossible to connect the VPN to another country without paying, I’m no saying they should make it all for free, but let us have at least 3 countries. I use the VPN to bypass restrictions and other reasons, and I would obviously like to connect to other countries and such, so I think it’d be better if you at least have us 2 or 3 countries that we can connect the VPN to without paying. Besides that, everything else is amazing!
  • Oct 3, 2021

    By Robeort Blakney
    Great VPN! Fast, provides good info on usage, has in-app exception table allowing you to bypass VPN for selected websites and apps. Very important for some venders who rely on your set location (via ip or OS) to provide info (e.g., Walmart, Kohl's, Home Depot, etc).
  • Drops Connection Oct 27, 2017

    By Itsyaboydjteach
    When it works this VPN barely hits my performance and I trust their payment model enough to believe they aren’t selling my data. That being said, the VPN itself is so unstable I wonder how much security I’m actually gaining. Two issues here: 1) The VPN randomly drops connection when online, and though it resets, I am obviously losing VPN status which I assume allows the sites I’m visiting to log my IP and activity while it’s down. 2) It’s hard to turn off. There are obviously circumstances where a VPN isn’t needed or desired, especially a free one. However, when I try to turn it off, this VPN often switches back on by itself and I cannot get it to remain off. In fact this is my second download. I deleted it the first time to see if that would fix the issue. However I see that I’m not the only one having that issue. Pro tip: don’t rely on this if you have something truly sensitive flowing over your traffic.
  • Aug 6, 2021

    By Jeff Jeanniton
    Awesome and works without a hitch. I have yet to experience an issue with this vpn especially in terms of speed. It does need to be reconnected when you restart your device (which is not the case with some free apps) but it is safer that way for me.
  • Oct 10, 2021

    By your dad
    I'm using the basic version and when I go choose a vpn and it's basically forcing you to get pre, because when ever you you chosse a vpn to use it shows "get pre" and your not able to click out of it, it's basically a scam
  • Oct 14, 2021

    By Almaz Atsbeha
    Disconnects consistently even when I'm near the router, Doesn't provide the VPN with most apps or games I want to run and disconnects every few min.
  • Oct 8, 2021

    By Omar Alaa
    I have been using this application since 2018, and I am subscribed to a premium account, but about a week ago, when I use the application, it fails to connect to any vbn even though I am using high quality internet, please check your servers, because I have been waiting for more than that for a week as I did not work because of this, If this issue is not resolved I will go to another vbn service
  • Oct 6, 2021

    By omar ayman
    The experience was good until two days ago it just won't connect it just keep saying connecting and after a while says failed to connect I am using free version don't know where the problem is , if it's fixed I will change rating for sure
  • Used to be Good Oct 1, 2018

    By Hurricaneal3x
    It’s trash now. It used to be simple, reliable, and more importantly versatile (able to be used everywhere) with stable connection. Now they added a fancy button that doesn’t turn off when you want it to. Now it’s connection randomly drops. Now I cant even use it at school anymore. It works for a little bit then it does this annoying thing where it says its connected, but when I go on any app it “freezes” Like there’s a little clock thing in the middle of the button and it works when on the app but it clearly stops when you go off of it. On top of that, it has these fits where it won’t connect at all. Customer Support is a no as well. I understand having special features for premium version but denying people customer service for the app as a whole and not just premium is a scummy thing to do. The app is trash now. The ONLY reason I keep this app is cause it’s pretty much the only one that semi-works. As soon as I find a better one you better believe this is getting deleted.
  • Please please Hotspot shield VPN developers please fix this serious problems with this app soon May 22, 2019

    By appsucks2020
    Please fix all this issues with this VPN APP please App Developers I am serious Please fix this vpn app I have been using it for a long time and now every time this vpn is turn on for 20 or 30 mins it disconnects and also when my phone is on lock mode it takes time to connect again to the vpn please make this vpn connection much stronger because it keeps on disconnecting and I have tried everything you guys have told me to do Ive tried everything I am serious I’ve tried everything and the problem still persist so please fix this vpn app and make the connection of this vpn app much much stronger and much faster please app developers fix this as soonest possible I would appreciate it so much if it is fix soon also please make this VPN fully encrypted and fully secure with 256 Bit Encryption please make this VPN app fully encrypted with 256 Bit Encryption if you developers fix all this it would be appreciated it a lot
  • Poor Connection Constantly May 13, 2019

    By 👍❤️😄
    This app is constantly disconnecting and slowing down my apps when I use it. My apps freeze all the time, even shutting down and I pretty much can’t use any app that requires internet connection when I try to have it on. I’ve been using it for quite awhile and it’s slowly been getting worse, to the point that my connection AT SCHOOL where I’ve always had trouble with connection and apps freezing is better than my connection with the VPN on. Honestly its more than of a bother that it is helpful. I saw good reviews when I downloaded it and for the most part it worked pretty well especially compared to other free VPN apps but once it added the premium feature the quality of regular VPN dropped so if you’re looking for a good free VPN this unfortunately isn’t it. It definitely was at one point but if you’re not paying for premium you might as well not even be using VPN because you’ll have a better chance at being able to use your apps.
  • Oct 4, 2021

    By Cam Hamilton
    Promise of free VPN. However, quickly taken to paid version. Bottom line - there is NO free version of Hotspot Shield. Instead of paying for this one, I'll pay to use a competitor, offering similar, slightly better service & product, at lower cost.
  • Aug 21, 2021

    By Muhammad Afiq
    What is wrong with this app. I'm paying for premium and it can't even work. I can't connect to internet whenever I turned on the vpn. Help me rectify this issue or I might be inclined to cancel my subscription and ask for refund. I tried going to the page you directed but nothing is popping out. How can I get my refund
  • BAD Design! Apr 19, 2018

    By Justsayin1324
    What used to be a simple and fairly reliable app is now nothing but an annoying headache. THERE IS NO WAY TO TURN IT OFF, if for example the connection is slow and you’d rather just connect to the net without a VPN for speeds sake. Even if you turn the vpn button in the ipad setting to off, it will automatically TURN ITSELF BACK ON, without user permission. This has always been a problem but I use to consider it minor because one could delete the app and re-download it from the app store as needed. EXCEPT, now instead of giving the option of logging in after downloading it is ONLY set up to force you to subscribe—if you already have an account, resubscribe. Even if you ALREADY PAID for a multi-device plan through your computer. I got charged twice basically because the app designers are too stupid to give the user the option to turn the VPN ON and OFF at will!

No reviews available

  • img Expert
    1. With a fanbase of millions of users and endorsement from CNN and Forbes, this VPN is considered one of the most trusted available
    2. Proprietary server technology guarantees the fastest and most stable connections in over 20 countries internationally
    3. Unlike many other VPN services, this VPN has a diligent customer support team to guarantee your satisfaction with this service

    Reviewed by Laura S on January 11, 2018

  • Works phenomenally, Literally the BEST VPN!! Sep 25, 2021

    By ANTDAN19
    I’ve been using this VPN since 2017 & I am very satisfied with this products featured services. After a handful of occasions of forgetting to pay my subscription or simply not working it into my budget for the month & suffering the paranoia of unshielded online surfing, I decided to pony up the annual fee. There was a bit of a learning curve as I presume is common with all VPN’s but once I figured out how, when & where to use it… let’s just say that I’ve provided some very luxurious services for myself & the group that I was traveling with make undesirable circumstances better than than they were. All in all the app works about 95% of the time for me unless I’m having cellular connection issues. I like the fact that I can have up to five devices covered on my premium acct. switching seamlessly from my cell, PC, tablet or laptop is never an issue. If you’re looking for a fully customizable, versatile VPN that’s reliable & secure… HotspotShield is the only way to go in my personal opinion.
  • The BEST hotspot Oct 24, 2019

    By hotbisquiete
    I’m more than happy that I have downloaded this app, and for the free features it has a lot to offer! It’s accurate and doesn’t have any major flaws, practically FLAWLESS. It stays connected and I haven’t had any issues with it. I’m in highschool and as many know it my school blocks data use which forces us to use the school WiFi for even the most basic actions we make on our phones, and of course the WiFi blocks social media or (mostly) anything else that may be a possible distraction in class. I needed social media to keep in contact day to day for more serious situations other than just texting people to text. I needed school information or other important things outside of school and I was desperate for a decent vpn which I went through so many before I found this one and I am nothing other than pleased. If I had the money on pocket all the time I would for sure get premium. One big thumbs up on this one. It’s a keeper👍
  • Oct 6, 2021

    By No Name
    Updates: Good customer service, serving complaints quickly and immediately resolved at the first opportunity. The VPN access is also pretty good now, but please fix the problem sometimes it disconnects if it has been used for a long time (more than 4 hours). Thank you.
  • Happy I downloaded it. Jun 3, 2019

    By angelaljsutton
    So I’m not the type of person to review much unless I’m buying it but I def have to for this app. I love it. I downloaded 7 or 8 hotspot apps that were rated good but also had good ratings. However every single app (except for this one) required a membership which I did NOT want to pay for. Although this app has a premium offer as well, it is not required like many of the other apps which was a huge necessity for me. I was a little skeptical at first when I used it but it actually works seamlessly, even without the membership! There is all sorts of country’s to chose from and it doesn’t slow you down at all. I’m happy to recommend this to anyone. And if you do subscribe to the premium you will get even faster speeds and all sorts of other features. Definitely the best hotspot app. Highly recommended!
  • Aug 30, 2021

    By 1wayto hell
    It has been a little weird with the ads, but for a free vpn that is good for unblocking apps on a school wifi is perfect, no 7 day, no need to buy premium unless you want no ads, and a better connection and what ever else it gives(don't remember off the top of my head) I don't mind using this vpn over others because in a way it gives you a taste of what you could have, but for free! Just watch a few ads and you're set.
  • Oct 3, 2021

    By Robeort Blakney
    Great VPN! Fast, provides good info on usage, has in-app exception table allowing you to bypass VPN for selected websites and apps. Very important for some venders who rely on your set location (via ip or OS) to provide info (e.g., Walmart, Kohl's, Home Depot, etc).
  • Aug 6, 2021

    By Jeff Jeanniton
    Awesome and works without a hitch. I have yet to experience an issue with this vpn especially in terms of speed. It does need to be reconnected when you restart your device (which is not the case with some free apps) but it is safer that way for me.
  • Effortless simplicity Oct 13, 2019

    By leebee1100
    It just works. No drama. No noticeable additional latency (compared to not using a vpn at all) during use. No random disconnections or service interruptions of any kind. I am an extremely demanding, advanced user that puts my device and therefore it’s internet connectivity to the test on a regular basis and I can confidently say this is the best VPN I’ve ever used. It is rock solid with every day use and has not let me down for a single second during the last few months I’ve used it. I came from Speedify (and before that from Norton’s VPN service) and those were both a complete disaster reliability wise when compared to HotspotShield. I don’t know why I’m surprised but I am. If you want reliability and effortless setup/use, get this vpn. I’m serious, it’s the best.
  • Sep 4, 2021

    By David Vavilovas
    Honest to god the best VPN I've tried thus far. Used it on PC for a few hours; streamed and played an online game without any noticeable lag or lag spikes. Streaming works just fine, no issues. Definitely recommend. Seems like "Fastest VPN" isn't just a marketing term
  • I never write reviews but!! Nov 18, 2020

    By rakhelle
    So I never write reviews at all. This is definitely going to be my first and last🤣 but seriously!! I had to write one for this app. So I’ve moved to a place with extremely slow WiFi, and the WiFi is unstable always turned off and on. I was searching for a vpn and I’ve heard about this but never tried it out, and let me tell y’all!!! When I use it my iPhone works 10 times faster , and WiFi doesn’t lag, and it’s not slow AT ALL anymore. I did not know that VPN can do this bc all the other vpn apps I’ve tried in the past has not worked like this AT ALL, other vpn apps made my WiFi slow. HONESTLY thank you so much I’m so happpyyyyy !!!🥰✨ and I %100 Recommend this vpn app
  • A few better options Nov 9, 2019

    By vannos question
    This VPN is amazing, you can get passed many connections/wifi restrictions, However there’s one thing I would like for them to add. They’ve made it so that it impossible to connect the VPN to another country without paying, I’m no saying they should make it all for free, but let us have at least 3 countries. I use the VPN to bypass restrictions and other reasons, and I would obviously like to connect to other countries and such, so I think it’d be better if you at least have us 2 or 3 countries that we can connect the VPN to without paying. Besides that, everything else is amazing!
  • Aug 29, 2021

    By fungalwater
    Ye it just works. I originally installed it on my desktop but I liked so I installed it on my phone. Never needed customer support so I don't have any experience with that. The slowdown is a bit annoying but that's typical of vpns so it's unfair to criticize that.
  • Oct 8, 2021

    By Paulo g
    Totally awesome It's gradually change location for users And believe users will appreciate your good work
  • Sep 21, 2021

    By Ali Rizvi
    It was nice I tried other VPNs but they would freeze my device so I found this and it felt so nice and so I got premium for 2 months but there was an error but I got refunded I tried again and then it worked I would recommend this VPN to anyone who is looking for a smooth connection
  • Solid, but stop the pop-ups for Premium users Dec 1, 2017

    By M0tl3y
    I really do like this VPN, it’s a great protection since I use public WiFi quite often in the week and full-time when traveling. It works as advertised. The only complaint is the almost-daily pop-ups that you have to swipe away to get into the app to enable/disable the VPN connection. In some cases I’ve had to get past two pop-ups asking to rate the program which wastes time when you want to quickly enable the VPN. As a Premium paying customer this is an annoyance and needs to be avoided and make the process as quick as possible.
  • As a FREE VPN it works just fine. Oct 30, 2017

    By Stryker295
    I've bounced between a handful of other VPN apps and frankly this is my favorite so far. I'm a free user, so I'm not getting ultra high premium speeds, but for making things work properly on my school network, it's just fine. I also super appreciate the way it shows how much data I've downloaded/uploaded each session; this seems to reset a lot when it's in the background but it's still nifty, and I haven't seen other apps that do this yet. Is it perfect? No, but it has a great free tier that has handled everything I've thrown at it, when other VPNs have failed it just keeps trucking.
  • It’s ok? Jul 31, 2018

    By Cheekyandon
    I notice a lot of people are having trouble discounting from the VPN, there most likely are going though the settings app. You actually have to go in the app to then disconnect it. But I also noticed that sometimes when I do turn it off and then back on, it keeps saying that I’m on my data plan and even when it’s connected, it doesn’t pop up VPN next to my WiFi! Also during this it also keeps saying on my settings that my WiFi is connected, but it doesn’t pop up and it doesn’t work! But when the VPN does work, it pretty chill.
  • Great VPN, fast speeds and secure Apr 5, 2021

    By MandoCommandoX
    I’ve been using hotspot shield for over 6 months and it’s been one of the best VPNS I’ve tried. Others tended to lose connection or keep switching on/off but hotspot stays on for as long as you want it. I purchased the premium subscription and although a bit pricy ($13 a month) it’s worth it and good for needing a secure stable browsing experience in public locations. It also offers many virtual locations in various countries so you can use it in conjunction with streaming services like Netflix or Disney+ and and others. Good VPN overall!
  • I love this program but it has some problems May 14, 2018

    By Stelhed
    It has been a wonderful experience for me having this program and being able to use it on multiple platforms. I have bought premium and I really appreciate how effective it is. But outside of premium it seems to not work at all. For anyone that plans on using this vpn during school or somewhere with restricted internet this is a must have. However if you are unable to buy premium you wont get good service and stuff. I give a 7/10
  • Awesome privacy app! Oct 12, 2021

    By h2o2wine
    This app is fantastic - it provides security when on an open wifi connection that I've never previously had - love it! Of course it slows down your browsing speed slightly - who honestly would expect otherwise? The old version was a tad bit difficult to use at times but the current version is much preferred over having to install/uninstall profiles & certificates.. To the person who wrote Apple should sue - thanks for the laugh, I needed it this morning!
  • A constant battle while in China Jan 12, 2018

    By Jayni123
    The VPN worked fine at home in the US, but not while I actually needed it. In Shanghai and Qingdao I needed to use the VPN for accessing any websites, translator apps, etc. that I could normally from home. It took me at least 10 minutes to get it to work every time, closing and restarting the app, trying from different servers *if* it connected, and often being told I had no internet (with three full WiFi bars) or that they were diagnosing problems & to try again later... which still didn’t work after 24 hours. Overall I was lucky if it even worked at all, let alone for longer than 5 minutes. It would often drop me from my WiFi as it “connected”, repeatedly, and caused me to go back through the whole process mentioned above every five minutes (or less!) I had success with this VPN only twice for 30 minutes; but it was hell to get it there. To think I payed $13 for this kind of hassle. What a waste.
  • Drops Connection Oct 27, 2017

    By Itsyaboydjteach
    When it works this VPN barely hits my performance and I trust their payment model enough to believe they aren’t selling my data. That being said, the VPN itself is so unstable I wonder how much security I’m actually gaining. Two issues here: 1) The VPN randomly drops connection when online, and though it resets, I am obviously losing VPN status which I assume allows the sites I’m visiting to log my IP and activity while it’s down. 2) It’s hard to turn off. There are obviously circumstances where a VPN isn’t needed or desired, especially a free one. However, when I try to turn it off, this VPN often switches back on by itself and I cannot get it to remain off. In fact this is my second download. I deleted it the first time to see if that would fix the issue. However I see that I’m not the only one having that issue. Pro tip: don’t rely on this if you have something truly sensitive flowing over your traffic.
  • old download still available Jul 26, 2021

    By cupcks1973
    unfortunately I was able to register for a free seven day trial and download an older version of the hotspot VPN shield. This version did not have updated locations associated within the United States for their IP addresses. I selected Seattle and the IP address had located in New Jersey. Completely f'd up a project I was working on because of location setting. I contacted customer support and they immediately sent me the updated version of the app, however, why was I able to download an old version in the first place.?? Not only was I able to download it but I was able to subscribe to it. Sounds like there needs to be some maintenance and janitorial work done ASAP so this doesn’t happen to other people. Other than this it’s been a great VPN and it does work very fast and I’m pleased with it since downloading the updated version.
  • Works on my PC, but not on my iPhone and iPad, generally works poor in China Jul 14, 2021

    By Thomasgzt
    As a student living in China usually, getting a vpn has always been crucial for me, since I need to access some particular websites. For me, I prefer VPNs that have a large number of servers globalwide. When I found out that Hotspot Shield VPN satisfies this, I chose this vpn. Nevertheless, as soon as I started to use it, I found out that there was a critical problem. The VPN works on my Windows PC, but only confined to a small range of servers such as New Zealand, Russia and Thailand. Other servers like Taiwan, United Arab Emirates, United Kingdom, Norway, and even the US server, were not working all the time. Even though I change the VPN protocol, some servers still work poorly. This issue was displayed on my iPhone and iPad either. On my iPhone and iPad, most servers can't be connected quickly. In the iOS app, I found out that I can't change the VPN protocol, which I could do it on my Windows PC. I didn't test how this vpn works when I am outside of China, but this VPN is definitely not friendly to users in China. I hope the developer team fix the stability of the VPN servers in China. Plus, dear developer team, please add the VPN protocol change on the iOS app.
  • Oct 1, 2021

    By BackUpWaffles
    The VPN is fast and works well. The only thing I dislike is the VPN will disconnect by itself then take forever to reconnect.
  • Sep 11, 2021

    By Benny Haryono
    I am the premium user and i use this in IOS device and it is smooth and no complaint. But if i use in my android device always problem. Only in first 30 seconds connection good but after few seconds no connection. Please fix this problem in android device.
  • Aug 31, 2021

    By John Robertson
    VPN works really well but £10.99 a month is steep compaired to what it used to be for an annual subscription i just signed up for surfshark and got 2 years at £2.50 a month, if you offer annual subscriptions in 2 years i might be back
  • Not bad but not great either Jan 18, 2018

    By VulpineAsp652
    Tbh this app was great when a first got it last year on my other phone but still had some bugs now it still works for me but it still gives me problems such as it not connecting or taking me off the WiFi but when things as such start happening I reinstall the profile and it works also I can only activate it via settings instead of the app itself otherwise it starts connecting on its own But all in all it’s the best vpn that I’ve found that’s actually free and doesn’t require a subscription (although it does offer a premium subscription) it doesn’t give me any ads except from time to time when a connect it via app
  • good but annoying Jan 16, 2019

    By floatinganchors
    Everyone at my school has been using Hotspot VPN since Freshman year, and at first I didn’t understand the hype. A week ago, I downloaded it and finally understood the buzz. It allowed fast and easy connection, and I could access certain apps that I couldn’t before in school. But, not even a whole 24 hours after using it, it started acting crazy. It starts randomly connecting and disconnecting and it’s really annoying to have to open the app just to connect again, only to have it disconnect five seconds later. Don’t get me wrong, it’s a good app, but the disconnecting thing is definitely a problem.
  • Nice interface, but cannot connect often Dec 23, 2017

    By Alan Raterink
    I do like this app, and it has a nice user interface, but it really needs some reworking in terms of connectivity, because I cannot use this app in about half of the places I visit after using it for a few weeks. I don't know if this uses a different type of protocol, but other apps like VPN 360 connect pretty much no matter what, so I don't know what's causing the difference in usability. Additionally, if you leave a WiFi field and try to connect to another one, the app will prevent you from joining any other network until you uninstall the VPN profile.
  • Cycling VPN connection prevents data connect Nov 27, 2017

    By Wuzhere2
    I have the paid subscription of Hotspot VPN. Sometimes when I transition between WiFi to cellular connection, the VPN starts cycling connect/disconnect. This prevents me from getting a data connection. In this situation, I could not get a GPS app /server connection when I really needed it, even though I had a strong cellular signal. After troubleshooting, I figured out it was the VPN, so was able to turn it off and connect. This happened again this past week. The only problem this time was that I was unable to turn Hotspot VPN off. Every time I tried to do this in settings, including “connect on demand”, it would come back on within a few seconds. I finally had to delete the app so I could connect to a server and use my GPS app.
  • Used to work fine, but now it’s not Jan 23, 2019

    By That_G3_Obsessive
    When I first got the vpn it worked just fine, fast connection, reliable, etc. However, in these last few months it’s gotten worse and worse. The connection is now very slow. It takes about 5-10 minutes to load one webpage. It also keeps taking time to load, meaning it stops working for a few seconds before turning back on, then it does it again, etc. The little vpn icon at the top keeps flickering. Because of this websites will just stop loading halfway though, which means another 5-10 minutes of waiting. I’m highly considering switching vpns if this keeps up.
  • Requires 2 IAPs for full speed. Oct 21, 2017

    By DJ Rizzo
    I was looking for a replacement for VPN unlimited which has become practically unusable for me on multiple platforms. I liked that this app allowed for simple set up and quick connectivity. Also, I like that this company owns and operates all of their servers. So I decided to try the premium subscription but was disappointed to find out I had to pay even more for full speed. If the normal subscription price was more competitive I would not be bothered by that. However the base subscription price is already higher than other services so I decided to cancel the subscription and continue trying other services.
  • Awful👎 May 29, 2020

    By AimTops
    Why would I have to pay for a VPN? There are better VPN’s in the world that are for free. Just because this is faster and has more countries, doesn’t mean it’s better. Now I have to pay for Netflix and this! And I bet I will forget about this later in time. So what’s the point? And also, there’s a basic option, but it can only connect to 2 COUNTRIES! 2 COUNTRIES! That’s disappointing, I can’t even use this. This is awful. Pls make it so you can have atleast 20 free locations. Cause the basic is nothing. And one more thing, why do I need a account? What’s the point? I’m just connecting to a country. I hate this so much, pls fix this, cause this is 2 stars for now.
  • Some disappointment May 28, 2018

    By Tysonsmimi
    After reading what turned out to be a long commercial I downloaded it. Thinking that it would be pretty solid for free. It clearly states you can use free option if you choose. I chose. Only it wouldn’t let me lol. It was trying to muscle me into a contact for something I really don’t need . I was going to keep it free just for occasional use but at that price I think not. You can’t cancel until the promotion is expired with their obvious hope that you will forget to cancel. Then at least one or two payments get by . Nice try, I do respect their hustle. So they received two stars lol.
  • Oct 10, 2021

    By your dad
    I'm using the basic version and when I go choose a vpn and it's basically forcing you to get pre, because when ever you you chosse a vpn to use it shows "get pre" and your not able to click out of it, it's basically a scam
  • Oct 14, 2021

    By Almaz Atsbeha
    Disconnects consistently even when I'm near the router, Doesn't provide the VPN with most apps or games I want to run and disconnects every few min.
  • Oct 8, 2021

    By Omar Alaa
    I have been using this application since 2018, and I am subscribed to a premium account, but about a week ago, when I use the application, it fails to connect to any vbn even though I am using high quality internet, please check your servers, because I have been waiting for more than that for a week as I did not work because of this, If this issue is not resolved I will go to another vbn service
  • Oct 6, 2021

    By omar ayman
    The experience was good until two days ago it just won't connect it just keep saying connecting and after a while says failed to connect I am using free version don't know where the problem is , if it's fixed I will change rating for sure
  • Used to be Good Oct 1, 2018

    By Hurricaneal3x
    It’s trash now. It used to be simple, reliable, and more importantly versatile (able to be used everywhere) with stable connection. Now they added a fancy button that doesn’t turn off when you want it to. Now it’s connection randomly drops. Now I cant even use it at school anymore. It works for a little bit then it does this annoying thing where it says its connected, but when I go on any app it “freezes” Like there’s a little clock thing in the middle of the button and it works when on the app but it clearly stops when you go off of it. On top of that, it has these fits where it won’t connect at all. Customer Support is a no as well. I understand having special features for premium version but denying people customer service for the app as a whole and not just premium is a scummy thing to do. The app is trash now. The ONLY reason I keep this app is cause it’s pretty much the only one that semi-works. As soon as I find a better one you better believe this is getting deleted.
  • Please please Hotspot shield VPN developers please fix this serious problems with this app soon May 22, 2019

    By appsucks2020
    Please fix all this issues with this VPN APP please App Developers I am serious Please fix this vpn app I have been using it for a long time and now every time this vpn is turn on for 20 or 30 mins it disconnects and also when my phone is on lock mode it takes time to connect again to the vpn please make this vpn connection much stronger because it keeps on disconnecting and I have tried everything you guys have told me to do Ive tried everything I am serious I’ve tried everything and the problem still persist so please fix this vpn app and make the connection of this vpn app much much stronger and much faster please app developers fix this as soonest possible I would appreciate it so much if it is fix soon also please make this VPN fully encrypted and fully secure with 256 Bit Encryption please make this VPN app fully encrypted with 256 Bit Encryption if you developers fix all this it would be appreciated it a lot
  • Poor Connection Constantly May 13, 2019

    By 👍❤️😄
    This app is constantly disconnecting and slowing down my apps when I use it. My apps freeze all the time, even shutting down and I pretty much can’t use any app that requires internet connection when I try to have it on. I’ve been using it for quite awhile and it’s slowly been getting worse, to the point that my connection AT SCHOOL where I’ve always had trouble with connection and apps freezing is better than my connection with the VPN on. Honestly its more than of a bother that it is helpful. I saw good reviews when I downloaded it and for the most part it worked pretty well especially compared to other free VPN apps but once it added the premium feature the quality of regular VPN dropped so if you’re looking for a good free VPN this unfortunately isn’t it. It definitely was at one point but if you’re not paying for premium you might as well not even be using VPN because you’ll have a better chance at being able to use your apps.
  • Oct 4, 2021

    By Cam Hamilton
    Promise of free VPN. However, quickly taken to paid version. Bottom line - there is NO free version of Hotspot Shield. Instead of paying for this one, I'll pay to use a competitor, offering similar, slightly better service & product, at lower cost.
  • Aug 21, 2021

    By Muhammad Afiq
    What is wrong with this app. I'm paying for premium and it can't even work. I can't connect to internet whenever I turned on the vpn. Help me rectify this issue or I might be inclined to cancel my subscription and ask for refund. I tried going to the page you directed but nothing is popping out. How can I get my refund
  • BAD Design! Apr 19, 2018

    By Justsayin1324
    What used to be a simple and fairly reliable app is now nothing but an annoying headache. THERE IS NO WAY TO TURN IT OFF, if for example the connection is slow and you’d rather just connect to the net without a VPN for speeds sake. Even if you turn the vpn button in the ipad setting to off, it will automatically TURN ITSELF BACK ON, without user permission. This has always been a problem but I use to consider it minor because one could delete the app and re-download it from the app store as needed. EXCEPT, now instead of giving the option of logging in after downloading it is ONLY set up to force you to subscribe—if you already have an account, resubscribe. Even if you ALREADY PAID for a multi-device plan through your computer. I got charged twice basically because the app designers are too stupid to give the user the option to turn the VPN ON and OFF at will!

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