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Hotspot Shield Free VPN Proxy & Secure VPN

Hotspot Shield Free VPN Proxy & Secure VPN

Pango GmbH

"The world’s fastest VPN” by Speedtest, unblock all your apps and sites

4.1 Ratings 2M+ Reviews 100M+ Downloads

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Ratings & Reviews

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  • img Expert
    1. With a fanbase of millions of users and endorsement from CNN and Forbes, this VPN is considered one of the most trusted available
    2. Proprietary server technology guarantees the fastest and most stable connections in over 20 countries internationally
    3. Unlike many other VPN services, this VPN has a diligent customer support team to guarantee your satisfaction with this service

    Reviewed by Laura S on January 11, 2018

  • The BEST hotspot Oct 24, 2019

    By hotbisquiete
    I’m more than happy that I have downloaded this app, and for the free features it has a lot to offer! It’s accurate and doesn’t have any major flaws, practically FLAWLESS. It stays connected and I haven’t had any issues with it. I’m in highschool and as many know it my school blocks data use which forces us to use the school WiFi for even the most basic actions we make on our phones, and of course the WiFi blocks social media or (mostly) anything else that may be a possible distraction in class. I needed social media to keep in contact day to day for more serious situations other than just texting people to text. I needed school information or other important things outside of school and I was desperate for a decent vpn which I went through so many before I found this one and I am nothing other than pleased. If I had the money on pocket all the time I would for sure get premium. One big thumbs up on this one. It’s a keeper👍
  • A constant battle while in China Jan 12, 2018

    By Jayni123
    The VPN worked fine at home in the US, but not while I actually needed it. In Shanghai and Qingdao I needed to use the VPN for accessing any websites, translator apps, etc. that I could normally from home. It took me at least 10 minutes to get it to work every time, closing and restarting the app, trying from different servers *if* it connected, and often being told I had no internet (with three full WiFi bars) or that they were diagnosing problems & to try again later... which still didn’t work after 24 hours. Overall I was lucky if it even worked at all, let alone for longer than 5 minutes. It would often drop me from my WiFi as it “connected”, repeatedly, and caused me to go back through the whole process mentioned above every five minutes (or less!) I had success with this VPN only twice for 30 minutes; but it was hell to get it there. To think I payed $13 for this kind of hassle. What a waste.
  • Happy I downloaded it. Jun 3, 2019

    By angelaljsutton
    So I’m not the type of person to review much unless I’m buying it but I def have to for this app. I love it. I downloaded 7 or 8 hotspot apps that were rated good but also had good ratings. However every single app (except for this one) required a membership which I did NOT want to pay for. Although this app has a premium offer as well, it is not required like many of the other apps which was a huge necessity for me. I was a little skeptical at first when I used it but it actually works seamlessly, even without the membership! There is all sorts of country’s to chose from and it doesn’t slow you down at all. I’m happy to recommend this to anyone. And if you do subscribe to the premium you will get even faster speeds and all sorts of other features. Definitely the best hotspot app. Highly recommended!
  • Jul 27, 2021

    By Jayse
    The app is really good. All you have to do is to run some tasks and you get rewarded. I only dislike how long one has to wait before their task is completely reviewed.
  • Drops Connection Oct 27, 2017

    By Itsyaboydjteach
    When it works this VPN barely hits my performance and I trust their payment model enough to believe they aren’t selling my data. That being said, the VPN itself is so unstable I wonder how much security I’m actually gaining. Two issues here: 1) The VPN randomly drops connection when online, and though it resets, I am obviously losing VPN status which I assume allows the sites I’m visiting to log my IP and activity while it’s down. 2) It’s hard to turn off. There are obviously circumstances where a VPN isn’t needed or desired, especially a free one. However, when I try to turn it off, this VPN often switches back on by itself and I cannot get it to remain off. In fact this is my second download. I deleted it the first time to see if that would fix the issue. However I see that I’m not the only one having that issue. Pro tip: don’t rely on this if you have something truly sensitive flowing over your traffic.
  • A few better options Nov 9, 2019

    By vannos question
    This VPN is amazing, you can get passed many connections/wifi restrictions, However there’s one thing I would like for them to add. They’ve made it so that it impossible to connect the VPN to another country without paying, I’m no saying they should make it all for free, but let us have at least 3 countries. I use the VPN to bypass restrictions and other reasons, and I would obviously like to connect to other countries and such, so I think it’d be better if you at least have us 2 or 3 countries that we can connect the VPN to without paying. Besides that, everything else is amazing!
  • Effortless simplicity Oct 13, 2019

    By leebee1100
    It just works. No drama. No noticeable additional latency (compared to not using a vpn at all) during use. No random disconnections or service interruptions of any kind. I am an extremely demanding, advanced user that puts my device and therefore it’s internet connectivity to the test on a regular basis and I can confidently say this is the best VPN I’ve ever used. It is rock solid with every day use and has not let me down for a single second during the last few months I’ve used it. I came from Speedify (and before that from Norton’s VPN service) and those were both a complete disaster reliability wise when compared to HotspotShield. I don’t know why I’m surprised but I am. If you want reliability and effortless setup/use, get this vpn. I’m serious, it’s the best.
  • Jul 23, 2021

    By GOO GAL
    can be reliable but when.after a few days it says update, it never works properly again.
  • old download still available Jul 26, 2021

    By cupcks1973
    unfortunately I was able to register for a free seven day trial and download an older version of the hotspot VPN shield. This version did not have updated locations associated within the United States for their IP addresses. I selected Seattle and the IP address had located in New Jersey. Completely f'd up a project I was working on because of location setting. I contacted customer support and they immediately sent me the updated version of the app, however, why was I able to download an old version in the first place.?? Not only was I able to download it but I was able to subscribe to it. Sounds like there needs to be some maintenance and janitorial work done ASAP so this doesn’t happen to other people. Other than this it’s been a great VPN and it does work very fast and I’m pleased with it since downloading the updated version.
  • The BEST hotspot Oct 24, 2019

    By hotbisquiete
    I’m more than happy that I have downloaded this app, and for the free features it has a lot to offer! It’s accurate and doesn’t have any major flaws, practically FLAWLESS. It stays connected and I haven’t had any issues with it. I’m in highschool and as many know it my school blocks data use which forces us to use the school WiFi for even the most basic actions we make on our phones, and of course the WiFi blocks social media or (mostly) anything else that may be a possible distraction in class. I needed social media to keep in contact day to day for more serious situations other than just texting people to text. I needed school information or other important things outside of school and I was desperate for a decent vpn which I went through so many before I found this one and I am nothing other than pleased. If I had the money on pocket all the time I would for sure get premium. One big thumbs up on this one. It’s a keeper👍
  • A constant battle while in China Jan 12, 2018

    By Jayni123
    The VPN worked fine at home in the US, but not while I actually needed it. In Shanghai and Qingdao I needed to use the VPN for accessing any websites, translator apps, etc. that I could normally from home. It took me at least 10 minutes to get it to work every time, closing and restarting the app, trying from different servers *if* it connected, and often being told I had no internet (with three full WiFi bars) or that they were diagnosing problems & to try again later... which still didn’t work after 24 hours. Overall I was lucky if it even worked at all, let alone for longer than 5 minutes. It would often drop me from my WiFi as it “connected”, repeatedly, and caused me to go back through the whole process mentioned above every five minutes (or less!) I had success with this VPN only twice for 30 minutes; but it was hell to get it there. To think I payed $13 for this kind of hassle. What a waste.
  • Happy I downloaded it. Jun 3, 2019

    By angelaljsutton
    So I’m not the type of person to review much unless I’m buying it but I def have to for this app. I love it. I downloaded 7 or 8 hotspot apps that were rated good but also had good ratings. However every single app (except for this one) required a membership which I did NOT want to pay for. Although this app has a premium offer as well, it is not required like many of the other apps which was a huge necessity for me. I was a little skeptical at first when I used it but it actually works seamlessly, even without the membership! There is all sorts of country’s to chose from and it doesn’t slow you down at all. I’m happy to recommend this to anyone. And if you do subscribe to the premium you will get even faster speeds and all sorts of other features. Definitely the best hotspot app. Highly recommended!
  • Jul 27, 2021

    By Jayse
    The app is really good. All you have to do is to run some tasks and you get rewarded. I only dislike how long one has to wait before their task is completely reviewed.
  • Drops Connection Oct 27, 2017

    By Itsyaboydjteach
    When it works this VPN barely hits my performance and I trust their payment model enough to believe they aren’t selling my data. That being said, the VPN itself is so unstable I wonder how much security I’m actually gaining. Two issues here: 1) The VPN randomly drops connection when online, and though it resets, I am obviously losing VPN status which I assume allows the sites I’m visiting to log my IP and activity while it’s down. 2) It’s hard to turn off. There are obviously circumstances where a VPN isn’t needed or desired, especially a free one. However, when I try to turn it off, this VPN often switches back on by itself and I cannot get it to remain off. In fact this is my second download. I deleted it the first time to see if that would fix the issue. However I see that I’m not the only one having that issue. Pro tip: don’t rely on this if you have something truly sensitive flowing over your traffic.
  • A few better options Nov 9, 2019

    By vannos question
    This VPN is amazing, you can get passed many connections/wifi restrictions, However there’s one thing I would like for them to add. They’ve made it so that it impossible to connect the VPN to another country without paying, I’m no saying they should make it all for free, but let us have at least 3 countries. I use the VPN to bypass restrictions and other reasons, and I would obviously like to connect to other countries and such, so I think it’d be better if you at least have us 2 or 3 countries that we can connect the VPN to without paying. Besides that, everything else is amazing!
  • Effortless simplicity Oct 13, 2019

    By leebee1100
    It just works. No drama. No noticeable additional latency (compared to not using a vpn at all) during use. No random disconnections or service interruptions of any kind. I am an extremely demanding, advanced user that puts my device and therefore it’s internet connectivity to the test on a regular basis and I can confidently say this is the best VPN I’ve ever used. It is rock solid with every day use and has not let me down for a single second during the last few months I’ve used it. I came from Speedify (and before that from Norton’s VPN service) and those were both a complete disaster reliability wise when compared to HotspotShield. I don’t know why I’m surprised but I am. If you want reliability and effortless setup/use, get this vpn. I’m serious, it’s the best.
  • Jul 23, 2021

    By GOO GAL
    can be reliable but when.after a few days it says update, it never works properly again.
  • old download still available Jul 26, 2021

    By cupcks1973
    unfortunately I was able to register for a free seven day trial and download an older version of the hotspot VPN shield. This version did not have updated locations associated within the United States for their IP addresses. I selected Seattle and the IP address had located in New Jersey. Completely f'd up a project I was working on because of location setting. I contacted customer support and they immediately sent me the updated version of the app, however, why was I able to download an old version in the first place.?? Not only was I able to download it but I was able to subscribe to it. Sounds like there needs to be some maintenance and janitorial work done ASAP so this doesn’t happen to other people. Other than this it’s been a great VPN and it does work very fast and I’m pleased with it since downloading the updated version.
  • I never write reviews but!! Nov 18, 2020

    By rakhelle
    So I never write reviews at all. This is definitely going to be my first and last🤣 but seriously!! I had to write one for this app. So I’ve moved to a place with extremely slow WiFi, and the WiFi is unstable always turned off and on. I was searching for a vpn and I’ve heard about this but never tried it out, and let me tell y’all!!! When I use it my iPhone works 10 times faster , and WiFi doesn’t lag, and it’s not slow AT ALL anymore. I did not know that VPN can do this bc all the other vpn apps I’ve tried in the past has not worked like this AT ALL, other vpn apps made my WiFi slow. HONESTLY thank you so much I’m so happpyyyyy !!!🥰✨ and I %100 Recommend this vpn app
  • Jul 19, 2021

    By Aizar Kushchubaev
    Hello! Why, when I first download your ad for 15 minutes, it works, but when they end and you turn those 15 minutes back on, they stop working and work. Why is this happening? It cannot be turned on a second, third time, it only works once. And for your application to work, you need to delete it, and download it back to make it work.
  • Jul 12, 2021

    By Onja Masih
    OMGosh! I already paid and my next payment is on the 30th, but the app has a gliche. It resets password but I'm blocked by saying I exceed password limit, thus not allowing me to sign in again. I uninstall and install and it goes in circles so I had to use another VPN. It use to work well, but now it stop working.
  • Jul 17, 2021

    By Alyzza Nicole
    Terrible! It was fine when i first downloaded it but the next day, it's been crashing my phone! It makes my phone laggy, it also kept on saying "This app is currently not responding" everytime i open the app. Please fix it! This app works 100% but it's just these problems.
  • Jul 16, 2021

    By sunil sagar
    Even after purchasing premium now my app shows basic version.. what's wrong with this app. It has plenty issues sometimes it don't even connect. And you people charged me for both your versions basic and premium. Even after complaining there is no reply from you people. It seems like you people are just looting innocent people's money
  • Jul 23, 2021

    By misha goncharenko
    It is good and works well. I am not sure if this is the app but every 2 days the vpn stops working for netflix. I get the messege that netflix detects it but that dosent happen alwase so im guessing it is the app servers
  • Used to be Good Oct 1, 2018

    By Hurricaneal3x
    It’s trash now. It used to be simple, reliable, and more importantly versatile (able to be used everywhere) with stable connection. Now they added a fancy button that doesn’t turn off when you want it to. Now it’s connection randomly drops. Now I cant even use it at school anymore. It works for a little bit then it does this annoying thing where it says its connected, but when I go on any app it “freezes” Like there’s a little clock thing in the middle of the button and it works when on the app but it clearly stops when you go off of it. On top of that, it has these fits where it won’t connect at all. Customer Support is a no as well. I understand having special features for premium version but denying people customer service for the app as a whole and not just premium is a scummy thing to do. The app is trash now. The ONLY reason I keep this app is cause it’s pretty much the only one that semi-works. As soon as I find a better one you better believe this is getting deleted.
  • Jul 21, 2021

    By Anthony Db1
    It was honestly much better before the update and the 15min thing is kinda weird bc after those 15 min are up you have to recharge and sometimes it doesn't even load the ads
  • Please please Hotspot shield VPN developers please fix this serious problems with this app soon May 22, 2019

    By appsucks2020
    Please fix all this issues with this VPN APP please App Developers I am serious Please fix this vpn app I have been using it for a long time and now every time this vpn is turn on for 20 or 30 mins it disconnects and also when my phone is on lock mode it takes time to connect again to the vpn please make this vpn connection much stronger because it keeps on disconnecting and I have tried everything you guys have told me to do Ive tried everything I am serious I’ve tried everything and the problem still persist so please fix this vpn app and make the connection of this vpn app much much stronger and much faster please app developers fix this as soonest possible I would appreciate it so much if it is fix soon also please make this VPN fully encrypted and fully secure with 256 Bit Encryption please make this VPN app fully encrypted with 256 Bit Encryption if you developers fix all this it would be appreciated it a lot
  • Jul 13, 2021

    By Cali Kaiser
    Terrible. I cant use this unless connected to the internet, but of course, the wifi refuses to let me use this app. I thought it was free but you either have to pay or watch an add for 15 minute use
  • Poor Connection Constantly May 13, 2019

    By 👍❤️😄
    This app is constantly disconnecting and slowing down my apps when I use it. My apps freeze all the time, even shutting down and I pretty much can’t use any app that requires internet connection when I try to have it on. I’ve been using it for quite awhile and it’s slowly been getting worse, to the point that my connection AT SCHOOL where I’ve always had trouble with connection and apps freezing is better than my connection with the VPN on. Honestly its more than of a bother that it is helpful. I saw good reviews when I downloaded it and for the most part it worked pretty well especially compared to other free VPN apps but once it added the premium feature the quality of regular VPN dropped so if you’re looking for a good free VPN this unfortunately isn’t it. It definitely was at one point but if you’re not paying for premium you might as well not even be using VPN because you’ll have a better chance at being able to use your apps.

No reviews available

  • img Expert
    1. With a fanbase of millions of users and endorsement from CNN and Forbes, this VPN is considered one of the most trusted available
    2. Proprietary server technology guarantees the fastest and most stable connections in over 20 countries internationally
    3. Unlike many other VPN services, this VPN has a diligent customer support team to guarantee your satisfaction with this service

    Reviewed by Laura S on January 11, 2018

  • The BEST hotspot Oct 24, 2019

    By hotbisquiete
    I’m more than happy that I have downloaded this app, and for the free features it has a lot to offer! It’s accurate and doesn’t have any major flaws, practically FLAWLESS. It stays connected and I haven’t had any issues with it. I’m in highschool and as many know it my school blocks data use which forces us to use the school WiFi for even the most basic actions we make on our phones, and of course the WiFi blocks social media or (mostly) anything else that may be a possible distraction in class. I needed social media to keep in contact day to day for more serious situations other than just texting people to text. I needed school information or other important things outside of school and I was desperate for a decent vpn which I went through so many before I found this one and I am nothing other than pleased. If I had the money on pocket all the time I would for sure get premium. One big thumbs up on this one. It’s a keeper👍
  • Happy I downloaded it. Jun 3, 2019

    By angelaljsutton
    So I’m not the type of person to review much unless I’m buying it but I def have to for this app. I love it. I downloaded 7 or 8 hotspot apps that were rated good but also had good ratings. However every single app (except for this one) required a membership which I did NOT want to pay for. Although this app has a premium offer as well, it is not required like many of the other apps which was a huge necessity for me. I was a little skeptical at first when I used it but it actually works seamlessly, even without the membership! There is all sorts of country’s to chose from and it doesn’t slow you down at all. I’m happy to recommend this to anyone. And if you do subscribe to the premium you will get even faster speeds and all sorts of other features. Definitely the best hotspot app. Highly recommended!
  • Effortless simplicity Oct 13, 2019

    By leebee1100
    It just works. No drama. No noticeable additional latency (compared to not using a vpn at all) during use. No random disconnections or service interruptions of any kind. I am an extremely demanding, advanced user that puts my device and therefore it’s internet connectivity to the test on a regular basis and I can confidently say this is the best VPN I’ve ever used. It is rock solid with every day use and has not let me down for a single second during the last few months I’ve used it. I came from Speedify (and before that from Norton’s VPN service) and those were both a complete disaster reliability wise when compared to HotspotShield. I don’t know why I’m surprised but I am. If you want reliability and effortless setup/use, get this vpn. I’m serious, it’s the best.
  • I never write reviews but!! Nov 18, 2020

    By rakhelle
    So I never write reviews at all. This is definitely going to be my first and last🤣 but seriously!! I had to write one for this app. So I’ve moved to a place with extremely slow WiFi, and the WiFi is unstable always turned off and on. I was searching for a vpn and I’ve heard about this but never tried it out, and let me tell y’all!!! When I use it my iPhone works 10 times faster , and WiFi doesn’t lag, and it’s not slow AT ALL anymore. I did not know that VPN can do this bc all the other vpn apps I’ve tried in the past has not worked like this AT ALL, other vpn apps made my WiFi slow. HONESTLY thank you so much I’m so happpyyyyy !!!🥰✨ and I %100 Recommend this vpn app
  • China 🇨🇳 and my concern for security. Mar 30, 2019

    By Omaralicea
    On my trip to Beijing, China, I prepared a plan for the whole week and enjoy my holidays to the fullest, but I worry about safety in a different country with other customs, culture and laws totally different to what I may be used to, it was in that moment where insecurity took hold of me. In summary China 🇨🇳 is a country that controls the communication and information of its inhabitants and its visitors under strict laws. Here the questions begin; How do I protect my personal identity information? How do I protect the information I have stored on my phone? How do I protect the banking or government information that I may have stored on my phone or through an application installed on my cell phone? How do I prevent someone from accessing my diary, medical information or malicious intent to track down my location? Questions that we ask ourselves every day, but when you are in another country it is very dangerous. Use between 8 to 10 VPN applications to have the experience and without a doubt, HotspotShield was the only VPN that met my expectations 100%.
  • I must thank all the diligent people from HotspotShield! Jan 25, 2020

    By 2020happyuser
    I am now in China, city of Beijing January 24, 2020 and am using HotspotShield app basic free plan to connect with success multiple times to google voice, google search engine, google account sign-in. If no VPN, all these connections failed in Beijing. I also tried some other free VPN apps most of which failed to establish connection to their servers, which probably are blocked by China’s great firewall. HotspotShield app connects with success and high degrees of consistency. Before coming to China, I did huge amount research for free VPN apps and their connectivities in China. The information places high regards to HotspotShield, which is proven by my experience now.
  • Jul 19, 2021

    By gaming gaming
    I just love the app. It is the best vpn I have used. It really protects privacy .
  • Happy Jul 26, 2019

    By snafuzz
    It’s a vpn. You have to pay for going to another sever like if you’re from the US, you wanna use Asain servers etc. But it comes with its quirkes. You DONT have to pay to use, you can just use it. There’s unlimited data, so don’t worry about that. And NO and I repeat NO ads. The only thing you have to worry about is Netflix. You can’t watch it. And the only thing you have to (if you want to) pay for is their server change. I think a great addition would be you trying to make Netflix compatible with your app. I love it but anytime I wanna watch Netflix I have turn the app off. Anyways I love the app! Nothing REALLY bad about it. Waiting for the updates!
  • Only nice with premium. Oct 5, 2018

    By Emily Student
    I am in high school, and the phone I have I earned my own money to purchase. My family doesn’t have lots of money and we don’t have any payment accounts set up on a credit card. I use this VPN to access the internet at school to check grades and get assignments, but it stopped working for me. I don’t click 7 day trial, just kept clicking the X. Now it’s not working all for me which is horrible. I can’t find a single other VPN that works for me , believe me I’ve tried, and the fact that I have to spend money to get this to work is sad. I need this to help my education and paying it isn’t an option.
  • Awesome !!! Jun 23, 2019

    By tmtmike
    I have been a hardcore user of VPNs over the years. The need for privacy on the internet in more than absolutely necessary as tracking and phishing is not bargained between various internet community elements. You simply have to look out for yourself so as not to lose vital personal information hence you get your identity stolen and your life falls into crisis. Here is a app that promises to keep you safe while you surf 🏄‍♀️ no matter how deep you choose to dive into the ocean Called “ internet “. Very good with the Tor network, with that you can be assured of 100% internet anonymity . Hotspot shield VPN is your true defender 💥
  • Jul 27, 2021

    By Jayse
    The app is really good. All you have to do is to run some tasks and you get rewarded. I only dislike how long one has to wait before their task is completely reviewed.
  • A few better options Nov 9, 2019

    By vannos question
    This VPN is amazing, you can get passed many connections/wifi restrictions, However there’s one thing I would like for them to add. They’ve made it so that it impossible to connect the VPN to another country without paying, I’m no saying they should make it all for free, but let us have at least 3 countries. I use the VPN to bypass restrictions and other reasons, and I would obviously like to connect to other countries and such, so I think it’d be better if you at least have us 2 or 3 countries that we can connect the VPN to without paying. Besides that, everything else is amazing!
  • Solid, but stop the pop-ups for Premium users Dec 1, 2017

    By M0tl3y
    I really do like this VPN, it’s a great protection since I use public WiFi quite often in the week and full-time when traveling. It works as advertised. The only complaint is the almost-daily pop-ups that you have to swipe away to get into the app to enable/disable the VPN connection. In some cases I’ve had to get past two pop-ups asking to rate the program which wastes time when you want to quickly enable the VPN. As a Premium paying customer this is an annoyance and needs to be avoided and make the process as quick as possible.
  • As a FREE VPN it works just fine. Oct 30, 2017

    By Stryker295
    I've bounced between a handful of other VPN apps and frankly this is my favorite so far. I'm a free user, so I'm not getting ultra high premium speeds, but for making things work properly on my school network, it's just fine. I also super appreciate the way it shows how much data I've downloaded/uploaded each session; this seems to reset a lot when it's in the background but it's still nifty, and I haven't seen other apps that do this yet. Is it perfect? No, but it has a great free tier that has handled everything I've thrown at it, when other VPNs have failed it just keeps trucking.
  • It’s ok? Jul 31, 2018

    By Cheekyandon
    I notice a lot of people are having trouble discounting from the VPN, there most likely are going though the settings app. You actually have to go in the app to then disconnect it. But I also noticed that sometimes when I do turn it off and then back on, it keeps saying that I’m on my data plan and even when it’s connected, it doesn’t pop up VPN next to my WiFi! Also during this it also keeps saying on my settings that my WiFi is connected, but it doesn’t pop up and it doesn’t work! But when the VPN does work, it pretty chill.
  • Great VPN, fast speeds and secure Apr 5, 2021

    By MandoCommandoX
    I’ve been using hotspot shield for over 6 months and it’s been one of the best VPNS I’ve tried. Others tended to lose connection or keep switching on/off but hotspot stays on for as long as you want it. I purchased the premium subscription and although a bit pricy ($13 a month) it’s worth it and good for needing a secure stable browsing experience in public locations. It also offers many virtual locations in various countries so you can use it in conjunction with streaming services like Netflix or Disney+ and and others. Good VPN overall!
  • I love this program but it has some problems May 14, 2018

    By Stelhed
    It has been a wonderful experience for me having this program and being able to use it on multiple platforms. I have bought premium and I really appreciate how effective it is. But outside of premium it seems to not work at all. For anyone that plans on using this vpn during school or somewhere with restricted internet this is a must have. However if you are unable to buy premium you wont get good service and stuff. I give a 7/10
  • No doubt Jul 22, 2021

    By Buddysbase
    Since installing the app Ive enjoyed the privacy and protection it offers me in public places, on the road and at work! Funny story! I had forgot I set my VPN to Ukraine and had logged into my bank account. I got a call not long after from customer service about some malicious activity on my account from another country... well needless to say I had to explain my proxy and that I would not set it to a foreign country! I enjoy the privacy Hot Spot Shield gives me. I feel assured my texts and conversations are secured!!! Thanks HSS!!!
  • Subscription. Aug 2, 2020

    By Morgan Cason
    I think that I should be able to change my location for free without a subscription and that subscription would include more location faster speeds and more servers. I just don’t want to have to buy the subscription to change my location but instead I can change my location without a subscription and the subscription includes different stuff. I would love it if you would consider my idea, please, thank you
  • Great VPN, one issue Jun 20, 2019

    By Tommyboy2884
    I really like this VPN, it always works well for me and never slows down. The only negative comment I have is that it continues to prompt you to upgrade to premium, even after you have paid for the upgrade. As soon as you connect it ‘realizes’ you are premium but I wish the application would recognize that and not prompt you each time you open it. This is not a huge deal, just a small bug I hope they fix. Very reliable VPN which I highly recommend.
  • A constant battle while in China Jan 12, 2018

    By Jayni123
    The VPN worked fine at home in the US, but not while I actually needed it. In Shanghai and Qingdao I needed to use the VPN for accessing any websites, translator apps, etc. that I could normally from home. It took me at least 10 minutes to get it to work every time, closing and restarting the app, trying from different servers *if* it connected, and often being told I had no internet (with three full WiFi bars) or that they were diagnosing problems & to try again later... which still didn’t work after 24 hours. Overall I was lucky if it even worked at all, let alone for longer than 5 minutes. It would often drop me from my WiFi as it “connected”, repeatedly, and caused me to go back through the whole process mentioned above every five minutes (or less!) I had success with this VPN only twice for 30 minutes; but it was hell to get it there. To think I payed $13 for this kind of hassle. What a waste.
  • Drops Connection Oct 27, 2017

    By Itsyaboydjteach
    When it works this VPN barely hits my performance and I trust their payment model enough to believe they aren’t selling my data. That being said, the VPN itself is so unstable I wonder how much security I’m actually gaining. Two issues here: 1) The VPN randomly drops connection when online, and though it resets, I am obviously losing VPN status which I assume allows the sites I’m visiting to log my IP and activity while it’s down. 2) It’s hard to turn off. There are obviously circumstances where a VPN isn’t needed or desired, especially a free one. However, when I try to turn it off, this VPN often switches back on by itself and I cannot get it to remain off. In fact this is my second download. I deleted it the first time to see if that would fix the issue. However I see that I’m not the only one having that issue. Pro tip: don’t rely on this if you have something truly sensitive flowing over your traffic.
  • Jul 23, 2021

    By GOO GAL
    can be reliable but when.after a few days it says update, it never works properly again.
  • old download still available Jul 26, 2021

    By cupcks1973
    unfortunately I was able to register for a free seven day trial and download an older version of the hotspot VPN shield. This version did not have updated locations associated within the United States for their IP addresses. I selected Seattle and the IP address had located in New Jersey. Completely f'd up a project I was working on because of location setting. I contacted customer support and they immediately sent me the updated version of the app, however, why was I able to download an old version in the first place.?? Not only was I able to download it but I was able to subscribe to it. Sounds like there needs to be some maintenance and janitorial work done ASAP so this doesn’t happen to other people. Other than this it’s been a great VPN and it does work very fast and I’m pleased with it since downloading the updated version.
  • Works on my PC, but not on my iPhone and iPad, generally works poor in China Jul 14, 2021

    By Thomasgzt
    As a student living in China usually, getting a vpn has always been crucial for me, since I need to access some particular websites. For me, I prefer VPNs that have a large number of servers globalwide. When I found out that Hotspot Shield VPN satisfies this, I chose this vpn. Nevertheless, as soon as I started to use it, I found out that there was a critical problem. The VPN works on my Windows PC, but only confined to a small range of servers such as New Zealand, Russia and Thailand. Other servers like Taiwan, United Arab Emirates, United Kingdom, Norway, and even the US server, were not working all the time. Even though I change the VPN protocol, some servers still work poorly. This issue was displayed on my iPhone and iPad either. On my iPhone and iPad, most servers can't be connected quickly. In the iOS app, I found out that I can't change the VPN protocol, which I could do it on my Windows PC. I didn't test how this vpn works when I am outside of China, but this VPN is definitely not friendly to users in China. I hope the developer team fix the stability of the VPN servers in China. Plus, dear developer team, please add the VPN protocol change on the iOS app.
  • Not bad but not great either Jan 18, 2018

    By VulpineAsp652
    Tbh this app was great when a first got it last year on my other phone but still had some bugs now it still works for me but it still gives me problems such as it not connecting or taking me off the WiFi but when things as such start happening I reinstall the profile and it works also I can only activate it via settings instead of the app itself otherwise it starts connecting on its own But all in all it’s the best vpn that I’ve found that’s actually free and doesn’t require a subscription (although it does offer a premium subscription) it doesn’t give me any ads except from time to time when a connect it via app
  • good but annoying Jan 16, 2019

    By floatinganchors
    Everyone at my school has been using Hotspot VPN since Freshman year, and at first I didn’t understand the hype. A week ago, I downloaded it and finally understood the buzz. It allowed fast and easy connection, and I could access certain apps that I couldn’t before in school. But, not even a whole 24 hours after using it, it started acting crazy. It starts randomly connecting and disconnecting and it’s really annoying to have to open the app just to connect again, only to have it disconnect five seconds later. Don’t get me wrong, it’s a good app, but the disconnecting thing is definitely a problem.
  • Nice interface, but cannot connect often Dec 23, 2017

    By Alan Raterink
    I do like this app, and it has a nice user interface, but it really needs some reworking in terms of connectivity, because I cannot use this app in about half of the places I visit after using it for a few weeks. I don't know if this uses a different type of protocol, but other apps like VPN 360 connect pretty much no matter what, so I don't know what's causing the difference in usability. Additionally, if you leave a WiFi field and try to connect to another one, the app will prevent you from joining any other network until you uninstall the VPN profile.
  • Pretty nice...but Dec 18, 2017

    By bparker02
    This is a great app and I've always used it on the desktop. My only complaint so far about the iOS app is the requirement to sign up for the subscription before I'm allowed to enter my standard login information. Then I have to go to the iTunes store to cancel before my free trial is up????!?!? How about you just put a standard login button when opening the app for the first time... Ridiculous! Fix that and you'll get the other two stars back, no need be taking advantage of the people who don't know how to find these things.
  • Does what it's supposed to but... 😐 Aug 8, 2020

    By LinLotusS
    Looking at the privacy policy, when asked what kind of information they collect about you, the developers do more than just go around the question. They blatantly avoid answering it. I don’t recommend this app to anyone who has any personal/impersonal information worth anything on their device. VPN slows my phone down sometimes, but for what it’s worth it never cuts out unless I turn it off myself and if you use the basic (free) version you do have a fairly reliable VPN at your fingertips. 🤷🏻‍♀️
  • Jul 19, 2021

    By Aizar Kushchubaev
    Hello! Why, when I first download your ad for 15 minutes, it works, but when they end and you turn those 15 minutes back on, they stop working and work. Why is this happening? It cannot be turned on a second, third time, it only works once. And for your application to work, you need to delete it, and download it back to make it work.
  • Jul 23, 2021

    By misha goncharenko
    It is good and works well. I am not sure if this is the app but every 2 days the vpn stops working for netflix. I get the messege that netflix detects it but that dosent happen alwase so im guessing it is the app servers
  • Cycling VPN connection prevents data connect Nov 27, 2017

    By Wuzhere2
    I have the paid subscription of Hotspot VPN. Sometimes when I transition between WiFi to cellular connection, the VPN starts cycling connect/disconnect. This prevents me from getting a data connection. In this situation, I could not get a GPS app /server connection when I really needed it, even though I had a strong cellular signal. After troubleshooting, I figured out it was the VPN, so was able to turn it off and connect. This happened again this past week. The only problem this time was that I was unable to turn Hotspot VPN off. Every time I tried to do this in settings, including “connect on demand”, it would come back on within a few seconds. I finally had to delete the app so I could connect to a server and use my GPS app.
  • Used to work fine, but now it’s not Jan 23, 2019

    By That_G3_Obsessive
    When I first got the vpn it worked just fine, fast connection, reliable, etc. However, in these last few months it’s gotten worse and worse. The connection is now very slow. It takes about 5-10 minutes to load one webpage. It also keeps taking time to load, meaning it stops working for a few seconds before turning back on, then it does it again, etc. The little vpn icon at the top keeps flickering. Because of this websites will just stop loading halfway though, which means another 5-10 minutes of waiting. I’m highly considering switching vpns if this keeps up.
  • Awful👎 May 29, 2020

    By AimTops
    Why would I have to pay for a VPN? There are better VPN’s in the world that are for free. Just because this is faster and has more countries, doesn’t mean it’s better. Now I have to pay for Netflix and this! And I bet I will forget about this later in time. So what’s the point? And also, there’s a basic option, but it can only connect to 2 COUNTRIES! 2 COUNTRIES! That’s disappointing, I can’t even use this. This is awful. Pls make it so you can have atleast 20 free locations. Cause the basic is nothing. And one more thing, why do I need a account? What’s the point? I’m just connecting to a country. I hate this so much, pls fix this, cause this is 2 stars for now.
  • Requires 2 IAPs for full speed. Oct 21, 2017

    By DJ Rizzo
    I was looking for a replacement for VPN unlimited which has become practically unusable for me on multiple platforms. I liked that this app allowed for simple set up and quick connectivity. Also, I like that this company owns and operates all of their servers. So I decided to try the premium subscription but was disappointed to find out I had to pay even more for full speed. If the normal subscription price was more competitive I would not be bothered by that. However the base subscription price is already higher than other services so I decided to cancel the subscription and continue trying other services.
  • Some disappointment May 28, 2018

    By Tysonsmimi
    After reading what turned out to be a long commercial I downloaded it. Thinking that it would be pretty solid for free. It clearly states you can use free option if you choose. I chose. Only it wouldn’t let me lol. It was trying to muscle me into a contact for something I really don’t need . I was going to keep it free just for occasional use but at that price I think not. You can’t cancel until the promotion is expired with their obvious hope that you will forget to cancel. Then at least one or two payments get by . Nice try, I do respect their hustle. So they received two stars lol.
  • Jul 12, 2021

    By Onja Masih
    OMGosh! I already paid and my next payment is on the 30th, but the app has a gliche. It resets password but I'm blocked by saying I exceed password limit, thus not allowing me to sign in again. I uninstall and install and it goes in circles so I had to use another VPN. It use to work well, but now it stop working.
  • Jul 17, 2021

    By Alyzza Nicole
    Terrible! It was fine when i first downloaded it but the next day, it's been crashing my phone! It makes my phone laggy, it also kept on saying "This app is currently not responding" everytime i open the app. Please fix it! This app works 100% but it's just these problems.
  • Jul 16, 2021

    By sunil sagar
    Even after purchasing premium now my app shows basic version.. what's wrong with this app. It has plenty issues sometimes it don't even connect. And you people charged me for both your versions basic and premium. Even after complaining there is no reply from you people. It seems like you people are just looting innocent people's money
  • Used to be Good Oct 1, 2018

    By Hurricaneal3x
    It’s trash now. It used to be simple, reliable, and more importantly versatile (able to be used everywhere) with stable connection. Now they added a fancy button that doesn’t turn off when you want it to. Now it’s connection randomly drops. Now I cant even use it at school anymore. It works for a little bit then it does this annoying thing where it says its connected, but when I go on any app it “freezes” Like there’s a little clock thing in the middle of the button and it works when on the app but it clearly stops when you go off of it. On top of that, it has these fits where it won’t connect at all. Customer Support is a no as well. I understand having special features for premium version but denying people customer service for the app as a whole and not just premium is a scummy thing to do. The app is trash now. The ONLY reason I keep this app is cause it’s pretty much the only one that semi-works. As soon as I find a better one you better believe this is getting deleted.
  • Jul 21, 2021

    By Anthony Db1
    It was honestly much better before the update and the 15min thing is kinda weird bc after those 15 min are up you have to recharge and sometimes it doesn't even load the ads
  • Please please Hotspot shield VPN developers please fix this serious problems with this app soon May 22, 2019

    By appsucks2020
    Please fix all this issues with this VPN APP please App Developers I am serious Please fix this vpn app I have been using it for a long time and now every time this vpn is turn on for 20 or 30 mins it disconnects and also when my phone is on lock mode it takes time to connect again to the vpn please make this vpn connection much stronger because it keeps on disconnecting and I have tried everything you guys have told me to do Ive tried everything I am serious I’ve tried everything and the problem still persist so please fix this vpn app and make the connection of this vpn app much much stronger and much faster please app developers fix this as soonest possible I would appreciate it so much if it is fix soon also please make this VPN fully encrypted and fully secure with 256 Bit Encryption please make this VPN app fully encrypted with 256 Bit Encryption if you developers fix all this it would be appreciated it a lot
  • Jul 13, 2021

    By Cali Kaiser
    Terrible. I cant use this unless connected to the internet, but of course, the wifi refuses to let me use this app. I thought it was free but you either have to pay or watch an add for 15 minute use
  • Poor Connection Constantly May 13, 2019

    By 👍❤️😄
    This app is constantly disconnecting and slowing down my apps when I use it. My apps freeze all the time, even shutting down and I pretty much can’t use any app that requires internet connection when I try to have it on. I’ve been using it for quite awhile and it’s slowly been getting worse, to the point that my connection AT SCHOOL where I’ve always had trouble with connection and apps freezing is better than my connection with the VPN on. Honestly its more than of a bother that it is helpful. I saw good reviews when I downloaded it and for the most part it worked pretty well especially compared to other free VPN apps but once it added the premium feature the quality of regular VPN dropped so if you’re looking for a good free VPN this unfortunately isn’t it. It definitely was at one point but if you’re not paying for premium you might as well not even be using VPN because you’ll have a better chance at being able to use your apps.
  • Jul 25, 2021

    By Fahad Khan
    Website claims it is for free, but it never let you use without paying. What a shame!
  • Jul 11, 2021

    By Srinivasan Ekambaram
    Completely unacceptable policy between IOS and Android, where basic works completely free in IOS and Android limited to ads. No point in having a vpn with such a limitation

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