Facebook_pixel
Hostelworld: Hostels & Backpacking Travel App

Hostelworld: Hostels & Backpacking Travel App

Hostelworld.com

The travel app for backpackers and budget travelers looking for a dorm or a room

4.7 Ratings 84K+ Reviews 1M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    Travelling far and wide could easily put you in financial trouble, if you don't actively work on minimizing your expenses. As a backpacker, you'll want to avoid spending 100's of dollars on a fancy hotel room. You can easily find an affordable hostel instead.
    img by Jovane
    2 years ago
  • img Community
    Imagine traveling to Cambodia for 1 week without anyone helping you find the best accommodations. You could browse on your phone looking for hotels on your own and use up all your data. Or you can find the best values and the best fit for you with professional help!
    img by pich
    2 years ago
  • img Community
    Traveling on a budget doesn't have to mean staying in a hotel 30 miles away from the city. Hostel World offers excellent places to stay for affordable pricing. Many of the hostels have kitchens allowing you to save money on food, and you can meet some fantastic people as well.
    img by Sharon
    2 years ago
  • img Community
    Not everyone wants to spend 100's of dollars on a hotel. Hostels are a convenient alternative for free-spirited adventurers on a budget. Booking online takes less than 5 minutes so you can easily make arrangements on the fly.
    img by John
    2 years ago
  • img Community
    This is my personal favorite accommodation app, especially when you're exploring places that are a little bit off the beaten path. You'll not only find comfortable lodging in safe areas, but you'll also save up to 20% on accommodations for your trip.
    img by Shahmohammad
    1 year ago
  • img Community
    Hostels are notoriously unreliable - especially in London. An added layer of security is always good. If the hostel cancels your booking without an explanation, Hostelworld will give you a 100% refund and $50 USD in credit.
    img by Stefan
    8 months ago
  • img Community
    Even the most affordable hotel room in NYC will set you back a good $100 a night. Opt for a hostel instead. Find the most budget-friendly option and use the leftover money to go on an adventure.
    img by Stefan
    8 months ago
  • img Community
    There's no need to drop $200 on a single night when you can spend a fraction of the sum on a hostel. Hostelworld is a good way to find the best deals, get quality accommodation, and even meet new people in the process.
    img by Stefan
    8 months ago
  • GET THIS APP IF YOU EVER GO TO EUROPE Feb 27, 2019

    By honestpants
    This is the best app when your traveling. Hostels aren’t scary, dirty or unsafe. Hostels are the new hotels but cheaper! If you doubt it, just stay at one! I backpacked Europe for 3 weeks on the cheap. And every hostel was like a hotel. If you don't like people, GET YOUR OWN ROOM! It’s cheap! Nothing compared to the price of a hotel especially in high demand cities like Rome, Paris or Barcelona. Hostels are humbler than hotels for sure. They won’t have 1000 thread count sheets and a fridge with a mini bar. BUT! They’re clean, they’re friendly, they’re SUPER cheap. This app provides the best rating system of hostels. You like clean? This app will tell you which hostel is the cleanest. You like environment? This app tells you which hostels are the more lively ones. Get this app. Just do it-Nike
  • Aug 24, 2021

    By Kelly Mceachern
    Love this appp. Just wish it gave me free stays or money for my trips, my only complaint 😜🤣🤣🤣
  • GET THIS APP IF YOU EVER GO TO EUROPE Feb 27, 2019

    By honestpants
    This is the best app when your traveling. Hostels aren’t scary, dirty or unsafe. Hostels are the new hotels but cheaper! If you doubt it, just stay at one! I backpacked Europe for 3 weeks on the cheap. And every hostel was like a hotel. If you don't like people, GET YOUR OWN ROOM! It’s cheap! Nothing compared to the price of a hotel especially in high demand cities like Rome, Paris or Barcelona. Hostels are humbler than hotels for sure. They won’t have 1000 thread count sheets and a fridge with a mini bar. BUT! They’re clean, they’re friendly, they’re SUPER cheap. This app provides the best rating system of hostels. You like clean? This app will tell you which hostel is the cleanest. You like environment? This app tells you which hostels are the more lively ones. Get this app. Just do it-Nike
  • Aug 24, 2021

    By Kelly Mceachern
    Love this appp. Just wish it gave me free stays or money for my trips, my only complaint 😜🤣🤣🤣
  • Best App for traveling! Jan 31, 2019

    By EMHHKL
    Hostelworld has time and time again exceeded my expectations. It is by far the most useful app you could possibly have while traveling. Not only do they let you book hostels in advance but they let you know the period you have to cancel or change your reservation in case your travel plans have changed! They provide you with the best index of hostels all around the world and let their customers make the decisions about which Hostels are the best to stay in. You can read other reviews and look at hostel ratings and decide which one would be the best for you. Could not have traveled without Hostelworld and will continue to use it for a very long time
  • Nov 12, 2019

    By Dan DeJong
    I like the app a lot except for the search feature. I want to be able to search an entire state/region rather than only a specific city. I would also LOVE to have a rating system for if a place is a party hostel or not. It's challenging to differentiate from ratings alone. Also it would be nice to know maximum occupancy of a hostel. If a place can hold 600 guests I'd rather not stay there.
  • Dream House Apr 17, 2019

    By Hui63
    Our stay in dream house was perfect. The apartment is located in the middle of the mountains. You will see the most spectacular mountain and nature view from the apartment. There is a river in front of the apartment. You can hike around into the most beautiful nature including river and mountains of northwest Tehran. Its 20 minutes away from center of Tehran. The apartment is beautiful, clean, well decorated and has the breathtaking view from the windows. The bed is very comfortable. You can cook in the kitchen and barbecue in the backyard. There is refrigerator too. Mojtaba, the host is very accommodating, friendly and kind. He is available 24/7. The breakfast is really good. I will stay here again. Thank you Mojtaba for our stay in your lovely apartment.
  • Useful Aug 30, 2018

    By Kels1138
    I love this app, the only thing I wish was different was the filter settings. Instead of only being able to filter through the overall rating of the hostel I wish I could search by the rating of each characteristic individually. For example cleanliness may be more important than location for me, so I could search for high cleanliness ratings, because that’s what’s most important to me. Also it would be nice to be able to search for things such as rooftop access or hostels that have a good view.
  • HostelWorld Oct 15, 2018

    By D. Hill
    HostelWorld is a solid hotel booking application that allows users to easily book accommodations at any of the listed residences. The app provides all the information on listed hostels you would want to know whether it be prices, images, policies, details on the place itself and more. The app has user reviews to provide even more information to help better inform your decision. Search is easy with the ability to type in your destination, party and how long you plan to stay. Users can create accounts to better manage their travel allowing you to save locations as well as perform other activities. The app even works as a mini travel guide with the My Trips section giving you information on places you plan to visit.
  • Oct 3, 2018

    By A Google user
    Honestly, a pretty functional, and useful app. Browsing for a hostel, reading relevant information, and making a reservation is all rather simple, straight-forward and efficient. Basically, it's good "UX" and doesn't piss you off when using it.
  • Dec 31, 2019

    By Elexa Carrero
    I've used this app to book hostels all over the world. It has a few downsides, like being a third party booking sight for some hostels, thus having to pay an extra fee when you arrive at the destination, but overall some hostels don't allow another way to book. Always check with the actual hostel before booking here, but for something efficient and safe this is a good app to use.
  • Nov 17, 2018

    By Fernando García Gallo
    To be honest I think is a great app but it should have all the cost from beds, taxes, etc in the same currency, it's also a little confused to see the total cost and what are you paying now and then see what you are gonna pay arriving to the hostel in another currency and usually it's not the same
  • Inflated rating system and no liability Jul 24, 2019

    By Mistiq
    I made a booking for 3 nights, but the hostel was a dump so I left after night 1. I tried to get a full refund of the remaining two nights from the hostel but was given a partial refund bc they said they have to pay Hostel world a booking fee(which makes sense). I tried to solicit Hostel Worlds help and they provided no assistance and took no responsibility for what is ranked as a “Very Good” hostel on their site. They did not refund me the portion which is their booking fee for the 2 nights I didn’t stay (total $22). So I ended up paying hostel world 2 nights worth of booking fees for nights I did not stay there. Also The lowest possible ranking on their app is a 2. Pretty sure there are numbers lower than that... Lesson learned: If you see a hostel you want to stay at on Hostel World don’t book it through their site. You will save money by booking directly with the hostel and you will have more rights to your money
  • Dec 15, 2018

    By Michael Keplinger
    Hostel world is great when it comes to looking at reviews, but they make all their money from booking commissions and this creates a conflict of interest when something is unacceptable at a hostel. I checked into a hostel that gave me a room substantially different than what was advertised and decided I didn't want to stay there. The hostel insisted that they would charge me for the 5 nights booked, regardless of my complaints and their inability to rectify any of the problems. I contacted HostelWorld through the app and they were apathetic to the problems experienced and stated that they would not be able to refund anything since all they do is take deposits-- AKA their commission. When I asked
  • Jan 9, 2019

    By Ballin Smith
    The app itself is OK, although I regularly struggle to successfully book places. It just shows the processing page and then seems to time out. I also get very annoyed when I get app notifications for staying in places or cities when I dont book. Particularly given that I often wanted to book, but was unable to. So the fact that I cant use it, and then get pestered for not using it results in it getting 1 star.
  • hostel world app just failed big time on me Oct 4, 2019

    By Ric582
    i just landed in El Cairo, Egypt at Miami Cairo Hostel i have to say, i never had this problem but i think that Hostelworld just ruined part of my vacation, because now i have to go out and find a hotel room. This place is a total DUMP, never seen anything like this and i been staying in hostel for a long time in different countries. This references in the hostelworld app must been fake, (made by someone for the hostel) because this place is ugly and dirty, is nasty, nothing like in the pictures.. the pictures must had been altered. There is no one staying here but me. Im completely alone, is a scary place and situation. I dont understan why hostelworld doesnt have someone rating this places for the app. because this does not qualify to be called a hostel. period. This is not cool at all. now i feel i cant trust hostelworld no more. I will cancel my second day stay and will spend my whole day looking for a decent place to stay, thats not fair for me who came here on vacation. I had been in bad hostels, dirty, etc.. but never something like this... Is completely empty, no one is here, is scary place and dirty.. like i said, all references must be fake. Feel like i want to run out of here.
  • Trash Support Mar 6, 2019

    By CrunchyCat1
    When purchasing a hostel for spring break, my web browser autofilled the wrong email while completing the purchase and for some reason this tiny mistake was entirely irreparable. Assuming this was an easy issue to fix, I emailed support. After a day, the entirely unhelpful, Maks from support, replied spelling my name wrong and telling me that there is simply no way to change the email associated with a booking EVEN if I’m the owner of that email and can receive emails sent to it. I found this to be extremely annoying and I was incredulous that he vaguely blamed this on some “data protection laws”. There is simply no way that this is true. Many companies allow you to change an associated email (I’ve done it with Microsoft for example). If you’re reading this devs, add a way to change the email associated with a booking.
  • Jan 21, 2019

    By Kevin Mooney
    this website and app is an excellent resource for searching and booking specifically for hostels. I only have two major complaints. 1. there is no option to pay for the entire booking, they only allow you to pay partial and pay the rest when you get to the hostel. 2. they dont display the full amount of the hostel on the confirmation page they only show the separated amount that you paid and what you still owed making it more difficult to divide the cost between other people you are travelling wi
  • Broken App - Terrible Support Aug 1, 2020

    By Netia1128
    My app has been non-functional for weeks, not letting me log in or book accommodation. I have the latest iPhone with the latest software. I’ve uninstalled, reinstalled, and updated the app. I’ve reset my account password. Nothing has worked and the hostelworld support team has done nothing but ask me questions that I’ve already given them the answers to in my requests for help (for example, when I write them asking for help with the synopsis above and they suggest silly things like updating my software that I already said was up to date 🤦🏻‍♀️). Honestly, I’m ready to start looking for alternative booking platforms as it’s impossible to work with Hostelworld when there’s a technical glitch.
  • Always loved it UNTIL.... Apr 11, 2019

    By Thiessen12
    Great app to connect to great hostels around the world and providing free cancellations makes hostelworld a wonderful app/website. HOWEVER I booked a hostel reading it had good and no negative reviews at all on hostelworld, and booked it. When I went everywhere else TripAdvisor reviews, yelp reviews, etc. everyone said the hostel was the worst imaginable hostel in the city! Hadn’t had a good review since 2015!!! Maybe you can say reviews are biased but photos AREN’T and it was clear this place was a complete nightmare. So I cancelled my stay and my trust in hostelworld definitely declined a lot after that. Is hostelworld a sell out allowing hostels to buy good reviews when they don’t deserve it? It seems like it.
  • Jun 13, 2019

    By Gabe Soper
    I use this app a lot and have an account but every time I book a hostel I need to put in my gender and nationality, select which card I want to use and type in the security code for it. THEN I need to scroll to the bottom of the page to uncheck the box that would put me on their marketing list (very shady) . This is such an easy fix guys! My gender and nationality is never going to change, I'll always use the same card, and I never want to receive marketing emails! Please UX test your app
  • Sep 8, 2019

    By Irving Lucatero
    Terrible experience with this company. I booked a reservation through them at one price and when I showed up to the hostel the price was much higher and the booking terms and conditions had changed. The hostel tried to keep my money (they had my card info) and when I contacted hostelworld customer service they were no help at all. They refused to refund me or explore other alternatives. I do not recommend using this app or using their service. Avoid this company at all costs.
  • img Community
    Travelling far and wide could easily put you in financial trouble, if you don't actively work on minimizing your expenses. As a backpacker, you'll want to avoid spending 100's of dollars on a fancy hotel room. You can easily find an affordable hostel instead.
    img by Jovane
    2 years ago
  • img Community
    Imagine traveling to Cambodia for 1 week without anyone helping you find the best accommodations. You could browse on your phone looking for hotels on your own and use up all your data. Or you can find the best values and the best fit for you with professional help!
    img by pich
    2 years ago
  • img Community
    Traveling on a budget doesn't have to mean staying in a hotel 30 miles away from the city. Hostel World offers excellent places to stay for affordable pricing. Many of the hostels have kitchens allowing you to save money on food, and you can meet some fantastic people as well.
    img by Sharon
    2 years ago
  • img Community
    Not everyone wants to spend 100's of dollars on a hotel. Hostels are a convenient alternative for free-spirited adventurers on a budget. Booking online takes less than 5 minutes so you can easily make arrangements on the fly.
    img by John
    2 years ago
  • img Community
    This is my personal favorite accommodation app, especially when you're exploring places that are a little bit off the beaten path. You'll not only find comfortable lodging in safe areas, but you'll also save up to 20% on accommodations for your trip.
    img by Shahmohammad
    1 year ago
  • img Community
    Hostels are notoriously unreliable - especially in London. An added layer of security is always good. If the hostel cancels your booking without an explanation, Hostelworld will give you a 100% refund and $50 USD in credit.
    img by Stefan
    8 months ago
  • img Community
    Even the most affordable hotel room in NYC will set you back a good $100 a night. Opt for a hostel instead. Find the most budget-friendly option and use the leftover money to go on an adventure.
    img by Stefan
    8 months ago
  • img Community
    There's no need to drop $200 on a single night when you can spend a fraction of the sum on a hostel. Hostelworld is a good way to find the best deals, get quality accommodation, and even meet new people in the process.
    img by Stefan
    8 months ago

No reviews available

  • GET THIS APP IF YOU EVER GO TO EUROPE Feb 27, 2019

    By honestpants
    This is the best app when your traveling. Hostels aren’t scary, dirty or unsafe. Hostels are the new hotels but cheaper! If you doubt it, just stay at one! I backpacked Europe for 3 weeks on the cheap. And every hostel was like a hotel. If you don't like people, GET YOUR OWN ROOM! It’s cheap! Nothing compared to the price of a hotel especially in high demand cities like Rome, Paris or Barcelona. Hostels are humbler than hotels for sure. They won’t have 1000 thread count sheets and a fridge with a mini bar. BUT! They’re clean, they’re friendly, they’re SUPER cheap. This app provides the best rating system of hostels. You like clean? This app will tell you which hostel is the cleanest. You like environment? This app tells you which hostels are the more lively ones. Get this app. Just do it-Nike
  • Aug 24, 2021

    By Kelly Mceachern
    Love this appp. Just wish it gave me free stays or money for my trips, my only complaint 😜🤣🤣🤣
  • Best App for traveling! Jan 31, 2019

    By EMHHKL
    Hostelworld has time and time again exceeded my expectations. It is by far the most useful app you could possibly have while traveling. Not only do they let you book hostels in advance but they let you know the period you have to cancel or change your reservation in case your travel plans have changed! They provide you with the best index of hostels all around the world and let their customers make the decisions about which Hostels are the best to stay in. You can read other reviews and look at hostel ratings and decide which one would be the best for you. Could not have traveled without Hostelworld and will continue to use it for a very long time
  • Dream House Apr 17, 2019

    By Hui63
    Our stay in dream house was perfect. The apartment is located in the middle of the mountains. You will see the most spectacular mountain and nature view from the apartment. There is a river in front of the apartment. You can hike around into the most beautiful nature including river and mountains of northwest Tehran. Its 20 minutes away from center of Tehran. The apartment is beautiful, clean, well decorated and has the breathtaking view from the windows. The bed is very comfortable. You can cook in the kitchen and barbecue in the backyard. There is refrigerator too. Mojtaba, the host is very accommodating, friendly and kind. He is available 24/7. The breakfast is really good. I will stay here again. Thank you Mojtaba for our stay in your lovely apartment.
  • Useful Aug 30, 2018

    By Kels1138
    I love this app, the only thing I wish was different was the filter settings. Instead of only being able to filter through the overall rating of the hostel I wish I could search by the rating of each characteristic individually. For example cleanliness may be more important than location for me, so I could search for high cleanliness ratings, because that’s what’s most important to me. Also it would be nice to be able to search for things such as rooftop access or hostels that have a good view.
  • Oct 3, 2018

    By A Google user
    Honestly, a pretty functional, and useful app. Browsing for a hostel, reading relevant information, and making a reservation is all rather simple, straight-forward and efficient. Basically, it's good "UX" and doesn't piss you off when using it.
  • Nov 20, 2019

    By Brian McGiffin
    This app is a must-have for any traveller. It is super easy to use and is the best app for accommodation on a budget. They also have deals and a translation service but I have not used those yet. This is not the app to use if you want hotels however, as there are not many hotels listed. The only weird thing is that you cannot change the list order when searching but it does a good job sorting for you. Great app.
  • Good deals, trash app Jul 25, 2020

    By Daniel Vanciel
    The deals are great and I use the app a lot, but because of that I can tell you that it’s a garbage app that hardly works. Irrelevant pop ups about cancelation policies, crashing while paying, really, the thing hardly works on the technical side, but you’ll still get some mind bending deals. Great for on the fly travelers and last minute bookings, as well as for those of you like me who plan every detail ten years in advance. (Y’all gotta rebuild the whole app from scratch fo real tho ngl..) 💙
  • Jun 16, 2019

    By Ambria Daye
    I've booked 3 trips through Hostel World on the app and nothing bad has happened. its smooth, easy to use and convenient in giving truthful info on the hostels. There is a large variety of not only hostels but B&Bs. You can make a profile to save lists of favorite hostels from different locations. Reading reviews are easy and the app breaks down the rating of each hostel by important variables such as security and cleanliness. They also offer a map to show locations.
  • Easy Booking Oct 26, 2019

    By kajapapaya!
    My daughter and I spent a year traveling with backpacks and continue to travel at least every couple of months. Hostelworld app makes it so convenient to find places that suit us (by reading the profile, the reviews, and studying the map) and to book rooms. In just a few quick clicks we have a place to stay and have all the important booking, location, and direction info stored. It’s been a life-saver.
  • Nov 12, 2019

    By Dan DeJong
    I like the app a lot except for the search feature. I want to be able to search an entire state/region rather than only a specific city. I would also LOVE to have a rating system for if a place is a party hostel or not. It's challenging to differentiate from ratings alone. Also it would be nice to know maximum occupancy of a hostel. If a place can hold 600 guests I'd rather not stay there.
  • HostelWorld Oct 15, 2018

    By D. Hill
    HostelWorld is a solid hotel booking application that allows users to easily book accommodations at any of the listed residences. The app provides all the information on listed hostels you would want to know whether it be prices, images, policies, details on the place itself and more. The app has user reviews to provide even more information to help better inform your decision. Search is easy with the ability to type in your destination, party and how long you plan to stay. Users can create accounts to better manage their travel allowing you to save locations as well as perform other activities. The app even works as a mini travel guide with the My Trips section giving you information on places you plan to visit.
  • Dec 31, 2019

    By Elexa Carrero
    I've used this app to book hostels all over the world. It has a few downsides, like being a third party booking sight for some hostels, thus having to pay an extra fee when you arrive at the destination, but overall some hostels don't allow another way to book. Always check with the actual hostel before booking here, but for something efficient and safe this is a good app to use.
  • Nov 17, 2018

    By Fernando García Gallo
    To be honest I think is a great app but it should have all the cost from beds, taxes, etc in the same currency, it's also a little confused to see the total cost and what are you paying now and then see what you are gonna pay arriving to the hostel in another currency and usually it's not the same
  • Great app. May i offer a suggestion? Jul 10, 2018

    By Mandilions
    This app has been great for finding hostels and reading reviews. I think one feature that would dramatically improve the hostel experience was if this app allowed you to rate people who shared a room with you. While I have had no problem with some of the hostels themselves, some of my experiences have been miserable thanks to inconsiderate roommates. This would enable hostels to see a rating for a specific person and decline them staying at the hostel if they have a bad rating, or charge them extra. This would hold people more accountable for being considerate when sharing a room with others. Please consider this.
  • Dec 21, 2019

    By Hallya doin
    I would love to be able to sort by price of the specific type of room I'm looking for, for example If I'm looking for private suite for 2 people, the main page will display the prices for only that room type and sort by price. Cheapest multi bed room doesn't always mean cheapest private room.
  • Organized, pretty, and useful Mar 5, 2018

    By brithanybm
    It’s so much easier to manage my bookings through my phone since it’s my main form of communication, so I appreciate the app’s existence in general. I do like the interface, very similar to its desktop version. And I appreciate that some rooms are available on the app that are not in the website, though it is a bit off putting for those who are trying to book online. My only concern is that flexible booking doesn’t seem to be an option on the app, no matter who hard I look.
  • Very helpful but could use some improvements! Jan 15, 2019

    By AL01991
    Really helpful to have while traveling - only complaint is that the guest number selection/filter did not seem to correlate with the results I was shown! Lead to a lot of extra clicking & sorting through to determine where my party of 3 could stay
  • Decent service with minimal up-front charges Apr 19, 2021

    By Jane Sofia Struthers
    Booking through Hostelworld always works well and is super dependable. My only complaint would be limited selection of properties, and none in many cities (e.g. Atlanta, Birmingham, Nashville...) But it’s a good service and often allows you to book a fully refundable stay :)
  • Great Feb 4, 2020

    By theaspenator
    I love this app! The only thing I would change about it is having the ability to search the reviews for keywords so I wouldn’t have to comb through them looking for answers to the specific questions I have. Other than that, couldn’t be better!
  • Dec 17, 2018

    By Milić Ilinčić
    The app is good, but the prices are not the cheapest, even though you would expect it for a hostel specialized service. I always end up doing the booking threw some other site because of that.
  • Nov 12, 2019

    By mikey B
    I love the app, I give it 5 stars! I took away 2 stars because the Greedy hostelworld takes like 28% of the booking fees from the hostels.. If you book with hostelworld, I reccomend only booking one night, and then pay the property for the next night in person!
  • What I always use Oct 13, 2019

    By Richter0909
    I love Hostelworld, I’ve found rooms around the world at last minute with this app. It’s my go to and the interface is easy to use. I love that the rating is broken up by age and category, but I wish that on the app, I could see the rating specifically about each category. I also wish there was an easier way to contact the hostel staff via the app. There should be an email or phone number (preferably both) listed with each booking. Great site otherwise.
  • So promising but not yet Jan 9, 2019

    By rjrj87
    This app is great is so many ways. It’s still in early stages. The search and listing bookings, giving directions, and speak are great. Listing your itinerary in a calendar and the hostel’s events brilliant. However, the volume for “speak” is incredibly quiet even when device sounds are maxed. And the hostel chat is very limited to only 50 hostels out of over 10,000 in the world. Plus the “my trip” feature needs some work.
  • Save my Info please Aug 2, 2018

    By MrEdman4
    This app is great for booking hostels, it NEEDS to save information about your bookings for offline use. I’m tired of screenshotting the directions page or finding a mcdonalds because I forgot to and am now lost. Even worse is I have directions but forgot what the place is called. How about when I look at the map it says the name of the place rather than “map”. It NEEDS to save my search preferences. Yes hostelworld, I want a mixed/male dorm sorted by price, I’ve done that for every search for three months. Just because I change the city in my search does not mean I am no longer poor. Same for reviews. I’m the same age from the same country traveling for the same reason. Otherwise 10/10, how did people travel before the internet?
  • Tech issues Mar 5, 2020

    By shakesnbakes
    I tried booking a reservation and several times the app froze or was slow to load. Then when I went to put in credit card info, it continued to ask for info even though I already imputed it. Needs an update or something to help with those issues.
  • Search (location) and calendar needs work Jul 21, 2021

    By Read out loud
    Searching and getting properties on the search is hard. Sometimes even hard to select the dates although it says available on the calendar. If those 2 things can be improved it would be a very good app.
  • Issues fixed Jun 10, 2019

    By Disenchanted Wanderer
    I had issues with a booking, it took more days and taking with multiple people to help me fix my issue, but they did end up helping me 100%. If you have any issues expect lots of back and forth
  • Jan 21, 2019

    By Kevin Mooney
    this website and app is an excellent resource for searching and booking specifically for hostels. I only have two major complaints. 1. there is no option to pay for the entire booking, they only allow you to pay partial and pay the rest when you get to the hostel. 2. they dont display the full amount of the hostel on the confirmation page they only show the separated amount that you paid and what you still owed making it more difficult to divide the cost between other people you are travelling wi
  • Always loved it UNTIL.... Apr 11, 2019

    By Thiessen12
    Great app to connect to great hostels around the world and providing free cancellations makes hostelworld a wonderful app/website. HOWEVER I booked a hostel reading it had good and no negative reviews at all on hostelworld, and booked it. When I went everywhere else TripAdvisor reviews, yelp reviews, etc. everyone said the hostel was the worst imaginable hostel in the city! Hadn’t had a good review since 2015!!! Maybe you can say reviews are biased but photos AREN’T and it was clear this place was a complete nightmare. So I cancelled my stay and my trust in hostelworld definitely declined a lot after that. Is hostelworld a sell out allowing hostels to buy good reviews when they don’t deserve it? It seems like it.
  • Jun 13, 2019

    By Gabe Soper
    I use this app a lot and have an account but every time I book a hostel I need to put in my gender and nationality, select which card I want to use and type in the security code for it. THEN I need to scroll to the bottom of the page to uncheck the box that would put me on their marketing list (very shady) . This is such an easy fix guys! My gender and nationality is never going to change, I'll always use the same card, and I never want to receive marketing emails! Please UX test your app
  • Loved the App but has had A LOT of issues recently. Apr 3, 2021

    By Flyjimmyfly
    So I used to really love this app however during my two month long trip to South Korea I had A LOT of trouble getting my bookings both current and past to load. This forced me to rely on email confirmations when trying to check in with the Hostel. Additionally since the bookings weren’t loading it was also difficult to quickly reference the address and contact information for each of the hostels. To be honest I’ve started using Agoda since they have all of the hostels listed in Hostelworld (sometimes at cheaper rates) and, at least in South Korea, more recent reviews.
  • Inflated rating system and no liability Jul 24, 2019

    By Mistiq
    I made a booking for 3 nights, but the hostel was a dump so I left after night 1. I tried to get a full refund of the remaining two nights from the hostel but was given a partial refund bc they said they have to pay Hostel world a booking fee(which makes sense). I tried to solicit Hostel Worlds help and they provided no assistance and took no responsibility for what is ranked as a “Very Good” hostel on their site. They did not refund me the portion which is their booking fee for the 2 nights I didn’t stay (total $22). So I ended up paying hostel world 2 nights worth of booking fees for nights I did not stay there. Also The lowest possible ranking on their app is a 2. Pretty sure there are numbers lower than that... Lesson learned: If you see a hostel you want to stay at on Hostel World don’t book it through their site. You will save money by booking directly with the hostel and you will have more rights to your money
  • Dec 15, 2018

    By Michael Keplinger
    Hostel world is great when it comes to looking at reviews, but they make all their money from booking commissions and this creates a conflict of interest when something is unacceptable at a hostel. I checked into a hostel that gave me a room substantially different than what was advertised and decided I didn't want to stay there. The hostel insisted that they would charge me for the 5 nights booked, regardless of my complaints and their inability to rectify any of the problems. I contacted HostelWorld through the app and they were apathetic to the problems experienced and stated that they would not be able to refund anything since all they do is take deposits-- AKA their commission. When I asked
  • Jan 9, 2019

    By Ballin Smith
    The app itself is OK, although I regularly struggle to successfully book places. It just shows the processing page and then seems to time out. I also get very annoyed when I get app notifications for staying in places or cities when I dont book. Particularly given that I often wanted to book, but was unable to. So the fact that I cant use it, and then get pestered for not using it results in it getting 1 star.
  • hostel world app just failed big time on me Oct 4, 2019

    By Ric582
    i just landed in El Cairo, Egypt at Miami Cairo Hostel i have to say, i never had this problem but i think that Hostelworld just ruined part of my vacation, because now i have to go out and find a hotel room. This place is a total DUMP, never seen anything like this and i been staying in hostel for a long time in different countries. This references in the hostelworld app must been fake, (made by someone for the hostel) because this place is ugly and dirty, is nasty, nothing like in the pictures.. the pictures must had been altered. There is no one staying here but me. Im completely alone, is a scary place and situation. I dont understan why hostelworld doesnt have someone rating this places for the app. because this does not qualify to be called a hostel. period. This is not cool at all. now i feel i cant trust hostelworld no more. I will cancel my second day stay and will spend my whole day looking for a decent place to stay, thats not fair for me who came here on vacation. I had been in bad hostels, dirty, etc.. but never something like this... Is completely empty, no one is here, is scary place and dirty.. like i said, all references must be fake. Feel like i want to run out of here.
  • Trash Support Mar 6, 2019

    By CrunchyCat1
    When purchasing a hostel for spring break, my web browser autofilled the wrong email while completing the purchase and for some reason this tiny mistake was entirely irreparable. Assuming this was an easy issue to fix, I emailed support. After a day, the entirely unhelpful, Maks from support, replied spelling my name wrong and telling me that there is simply no way to change the email associated with a booking EVEN if I’m the owner of that email and can receive emails sent to it. I found this to be extremely annoying and I was incredulous that he vaguely blamed this on some “data protection laws”. There is simply no way that this is true. Many companies allow you to change an associated email (I’ve done it with Microsoft for example). If you’re reading this devs, add a way to change the email associated with a booking.
  • Broken App - Terrible Support Aug 1, 2020

    By Netia1128
    My app has been non-functional for weeks, not letting me log in or book accommodation. I have the latest iPhone with the latest software. I’ve uninstalled, reinstalled, and updated the app. I’ve reset my account password. Nothing has worked and the hostelworld support team has done nothing but ask me questions that I’ve already given them the answers to in my requests for help (for example, when I write them asking for help with the synopsis above and they suggest silly things like updating my software that I already said was up to date 🤦🏻‍♀️). Honestly, I’m ready to start looking for alternative booking platforms as it’s impossible to work with Hostelworld when there’s a technical glitch.
  • Sep 8, 2019

    By Irving Lucatero
    Terrible experience with this company. I booked a reservation through them at one price and when I showed up to the hostel the price was much higher and the booking terms and conditions had changed. The hostel tried to keep my money (they had my card info) and when I contacted hostelworld customer service they were no help at all. They refused to refund me or explore other alternatives. I do not recommend using this app or using their service. Avoid this company at all costs.
  • Horrible May 22, 2021

    By Perry Bush
    This is by far the worst experience I have ever had! It’s 9:19 am, check out is at 10. I went down and told the front desk manager that I was going to extend for 2 days but would needed to go to the bank (which doesn’t open until 10 ) asked if I could have a late check out, but that I wasn’t actually checking out and was told yes. Went to my room and less than 5 minutes later she was knocking on my door asking for the key. Literally! I explained that it’s not 10 and was told “ it’s ok, you can hang out until 10, we need to clean the room “ I asked how am I do you expect me to get back in and again, the same phrase was stated! I would NEVER recommend this place, in fact I’m contacting my lawyer.
  • Feb 8, 2021

    By Inigo Montoya
    Buggy to the point of being useless. Can't enter a city to search. Entered "Atlanta" and "Atlanta, GA" as in Atlanta Georgia, one of the largest metro areas in the US, and it can't figure out what I'm talking about. Also tried "Georgia" the state. Can't browse based on location or scroll a map looking for hostels. Nope. Fix your app.
  • Buggy app and site screwed me Aug 24, 2019

    By Udjason333333
    I booked with HW. And needed to change my dates as travel changed. But for some reason I couldn't sign into my account. I sent the reset password five times!!! Nothing. Now, iced used this app a few years ago. I have an account. But for some reason i notice I received an email telling me how to setup my account. Curious. I click the link. Doesn't work. I contact support and they are not helpful. Their solution was to call the hostel. So basically call international from a very different time zone. Eventhough the confirmation email came from hostel world. And had a link that said "manage booking". So not helpful. Fix your bugs.

What’s Groovy

What’s Subpar

Want more reviews? Sign up for free to get all-access!

As well as curated coupons daily to your inbox. Save up to 90% on Apps & Games.

We will never share or sell your data with third parties. You can opt out anytime.

Loading...