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Hopper - Watch & Book Cheap Flights

Hopper - Watch & Book Cheap Flights

Hopper Inc.

Save up to 40% on your next flight! Hopper predicts the future cheapest prices.

4.8
322K+ Reviews 10M+
Free
41.7MB
  • Editor's Choice
  • Free
  • Feature Rich
  • Fresh

Negative Reviews in Most Helpful

31.7% Negative Reviews

Out of 120 most helpful reviews

  • by Mark Merklein

    Horrible customer service. Forget about the 24 window in small print if issues. Have yet to get the chat to work, always says offline. Takes an hour on hold, IF someone answers. Best use of app is to watch the fares then book directly with the carriers where someone is available.

  • Disappointed

    by Saeedmom

    I downloaded this app in hopes of finding a cheap last minutes flight! The app gave predictions that a flight which was $356 would go down as low as $122. After constantly checking 24/7 for these decrease in prices the price only dropped twice and it was nowhere near $122! The app was suppose to send notifications for the flight you are watching. Unfortunately, the app only sent one notification the second day after downloading. After that I never received no notifications when the prices dropped. I realized the prices went down because of how constantly I was watching the app. Two days before the last day that the app said the prices would go down the price went down all of $4 which ended up at $352 and the app said I should get this ticket because they don’t predict the prices will be any lower! How is that possible when you gave me a prediction of the tickets reaching $122! All in all the app was not helpful, notifications were not sent when prices dropped, and the predictions were an absolute lie! I would not recommend this app to anyone! Mean while I found cheaper flights for my destination by simply googling the flights in a private browser! Anyone thinking about downloading this app please do with caution! And DO NOT solely depend on this app for cheapest flights!

  • by Lindsay Wagoner

    A good concept if it worked. Looked at flights over 3 mo in advance of my trip. Round trip flights were quoted at $168 and I was told to wait. I did because I was looking so far out but after checking every day, the prices never dropped below $200, most often in the upper $300s. I get that the app predicts trends, but explain how the same flight tracked by Google was always less expensive than Hopper. I booked 3 weeks out thru the airline for less. Similar experience w/other tracked trips.

  • by Alexandra Panic

    Although it is a very convenient app to use, I was not able to find 40% discounted tickets as it was advertised. They have the same flights and prices you can find pretty much everywhere.

  • Hopper is a CON factory, never book from hopper

    by Sanjay pandita

    Hi all, My name is sanjay pandita . The hopper conned me so that i had to pay 600 $ more for my flight. When i complained they told me i responsible for visa even if they book my flight for any stop in between. They are conning people. I work in Tata Consultancy Services and have shared my story so that nobody from my company is Conned by them . Below is hoppers standard response so be aware , be informed and be safe. They wont bother to tell you this while booking tickets. They expect you to have visas for countries you never intended to visit so in order to make money they make stops at places that make visa mandatory but we as customers wont know it till we reach the boarding counter and then them come into pictures to con us. "I am so sorry to hear that your experience with Hopper was less than satisfactory - this is certainly not the experience we wish our users to have. Please understand that visa and immigration requirements are always 100% the user's responsibility, so I sincerely hope you don't come across this problem in the future. Please feel free to reach out to our support team with any further questions or concerns. We're always happy to help!"

  • by Phil Taylor

    Does not include budget airlines who are usually much cheaper. So a pointless app for those looking simply for cheapest flights.

  • Completely misleading!

    by Stellanovella

    I would recommend only using this app to watch the price of flights. DO NOT BOOK THROUGH THEM!! I have been using Expedia to book flight for years and have never had a problem. When I went to book through hopper, I went through the whole process and got an error message that my payment didn’t go through. When I clicked the help support tab it said to check my upcoming trips and to look for a confirmation. There was no confirmation, and based to what the help tab said, the payment did not go through. I even refreshed the app several times and still no confirmation. THREE HOURS LATER after I booked through Expedia and it went through right away, I get a confirmation email from hopper that my flights have been confirmed. Now I have to fight them on this. I was mislead in many ways by hopper and DO NOT recommend anybody else using this app to book flights in order to save them the inconvenience that I am dealing with right now!

  • Very disappointed!

    by Laying in bed 123456789

    If I could give this app zero stars, I would. I was excited to download it, reading the reviews I was sure it was going to save us lots of money when buying our tickets 10 months ahead of our trip. The app’s “Price Prediction” told me for six straight weeks that the price would drop significantly around November 1st. So, because of the great reviews it has, I trusted it and waited. I was never sent any notifications regarding price drops or rises after being sure all of my notifications and settings were on. The price never dropped when November 1st came and the price predictor just changed its prediction date and rates. Now, using other, more trustworthy apps, I have found that because I waited, prices are now $50-$75 higher per ticket than they were when I first began to look and decided to trust this app. I would not recommend this app to anyone. The best one I have found is “Cheap Flights” which doesn’t have a lying price predictor.

  • Can’t trust this app

    by Mpowell411

    I recently updated this app before leaving a review. I selected to watch a flight for a while now since this is for a cruise that I have known about for months. Every time I choose to watch flights with no layovers the app says there are no flights available and I have to modify my search. However I have been on the web and have found a non stop flight through southwest which is a major airline. If it’s not able to find this and I can I’m not sure if I can trust anything this app has to offer. I love the idea behind it but I don’t like it when companies partner with other companies and only show the information they are affiliated with and pretend they are doing people a service. This is basically an advertisement for airlines who are paying them to show up in the results. You cannot call yourself a price hopper app when you don’t include all airlines.

  • Disappointed

    by Sheri_Hankins

    I’ve used Hopper several times to keep an eye out for great deals on flights. Recently I booked my flight back to the states through the app instead of using a different third party company. A situation came up and I needed to change my ticket, after speaking with an agent, I was told the change would cost $210 per ticket. I had purchased one ticket yet was planning to travel with my 19 month old (on lap). $210 didn’t seem bad until the agent told me I had to pay to change my daughters “ticket” as well. I decided to hold off on making a decision until speaking directly with the airline in which the ticket was with...sure enough, they only charged $210 to change both tickets. I’m pretty disappointed in the fact of feeling like they were trying to rip me off. I’ll continue to use the app but will never purchase a ticket through them ever again.

  • Hopper support needs help

    by G2thapimp

    Harper really does have great deals and it makes it a lot easier to access them. But if you have to make any changes to your booking or anything like that the hopper support needs lots of help! I have change my booking out twice. It seems like the hopper supports doesn’t really help out too much to find the best deals. If you have to change your booking you need to find the exact dates to change it to your self because they will find you flights that have like three layovers.. Not only am I flying to another country but with a toddler and they have all this information also. On top of all that they take days to answer emails and hours to answer calls. If I ever get some actual help I will update this but this is day 2 already trying to change a booking for the second time with hopper... Never had issues like this ever changing booking with ANY airline only hopper.

  • Inaccurate price prediction - beware!

    by Skeeloco

    The main reason to use this app is its purported price prediction. I came here to warn others not to trust it and see that I'm not at all alone in being fooled into waiting until prices increased. I should've read reviews before trusting this app. I'd been watching flight prices to London for weeks and decided to set up some alerts hoping to catch the lowest fare since my travel dates were still more than six months away. I thought I'd found a pretty good rate that had remained fairly steady, but Hopper advised waiting for even better prices. More than a week later the price increased. Hopper sent another message to continue waiting for a better price. Then two days later I got a notification that this current, higher rate was a "great deal" and that I should book now. After the price had gone up and after having been advised to wait for the opposite to happen. I realize it's not 100% accurate, but the prediction shouldn't be so wrong for a flight well in advance when the notifications seemed certain -- not maybes, not could drops, but definitely wait for better prices notifications (I've seen notifications with each of those varying degrees of certainty). Do not trust this app for price predictions. It'll make you hold out longer only to end up paying more.

  • Non intuitive, poor interface, incomplete listings

    by Journey4Truth

    Not sure why this is getting so many favorable reviews. I gave it a try but found the interface nonintuitive, some examples being: 1. Lack of a home button so I can go back and start fresh. 2. No way to view your current watchlist so I have no idea what flights are currently being watched, and when setting a watch for certain flights, I only had the option to tap X or tap Cancel, making it seem like by doing so, I’m canceling the watch. There was no way to confirm the watch was active and indeed when I go through the same flight searches I see a prompt asking if I want to set a watch again, so it appears the previous watch I set was never saved. Just very confusing and not helpful. 3. Flight prices only cover certain airlines, it contains no Delta listings for example, which is not the fault of Hopper since Hipmunk has the same issue. However Hopper should make it CLEAR what airlines they don’t cover so we can check these airlines separately. 4. No way to clear notifications: all I can do is give them a thumbs down, which appears to do nothing, so what’s the point? Overall I wanted to like this app but way too many issues for it to be of any use to me.

  • Horrible experience

    by mrsgrinchhh

    I have used Hopper many times in the past successfully however my latest experience changed my option regarding this app. I attempted about 6 times unsuccessfully to book a reduced fare on American Airlines after being notified by Hopper that a reduced fare was available. Just got an Oops error message with no explanation why the sale would not go through after making my selections. I tried a different credit card to no avail and the last time it said that rate was no longer available and suggested choosing another flight time. Of course it did not tell me which flight was the issue. I gave up and used another app and was able to book the flights for the price I originally requested and able to get a rebate as well. I also could not find a way to contact Hopper. Total lack of customer service. Sorry Hopper, I’m done.

  • Sucked

    by TrumanHatch

    Tried to book a round-trip flight through Hopper, got to the confirmation page and had a notification that said "there was an issue," but "don't worry, your card wasn't charged," so I figured it was a glitch. Tried to book the same flight, then got a notification that my credit card was declined. Turns out they had charged me Twice, and I still didn't have tickets to show for it. I called the help line, they confirmed that I did Not have tickets, nor could they give me the tickets over the phone, and they couldn't reverse the charges for 36 hours. So now my credit card is maxed out and I'll have to wait for them to delete the charges before I can buy tickets somewhere else. I wouldn't be writing this review if the help line operator had been even the slightest bit helpful or sympathetic. Terrible waste of time.

  • Great finding flights, terrible booking flights

    by TGROW

    Love this app for finding the best time to buy and researching flights. DO NOT buy tickets through them though!! I have only had headaches with trying to adjust flight plans, losing known traveler numbers (aka showing up the the airport without precheck being on there), and the worst part..... being in the last row of every single flight and leg of a flight. Every. Single. One. We booked tickets months in advance with lots of open seats, and they put us in the last row, next to the bathrooms, with no option to recline. Hopper was unable to change our seats, and since we booked through the app the airlines themselves couldn’t even change our seats when I called. I will never book another flight through this app.

  • App shockingly hard to use

    by Joleeneb22

    For the life of me, I’ve never gotten the app to work in the way it was intended. The UI follows an odd, non-conventional minimalist design aesthetic which does not make adjusting filters or navigating the app intuitive. For example, I want to watch any weekend trip to San Francisco to visit a friend. In the app, you search by destination and departure, then filter your results based on a price graph. The supposed true power of the app kicks in with the ability to watch certain filtered criteria and receive alerts. However, filtering this data is shockingly limited and glitchy. When set to “weekend” the app searches “4 day trip” instead, displaying fri-tues and Thurs-mon flights. I don’t know who has four days weekends, but it certainly isn’t me. I would never consider booking through this app for this reason; I don’t think the prices it gives are trustworthy. I have also found prices through other sites, like Skyscanner, for less with the same inputs. I don’t know which airlines it includes in its searches, but it can’t be more than the competition based on my comparisons. I would like to use it for general updates and price alerts, but again, filtering is glitchy and unusable.

  • Tickets are not changeable!

    by TiredofCensorship

    You may pay for changeable tickets, but they are not! Got to counter, needed a later flight. Airline said no problem if you had bought them through us. But since you bought them through Hopper, you have to change the tickets through them. So I called Hopper, was on hold for half an hour with no opportunity for voicemail. I sent an email, they replied two hours later. And continued to answer with 2 hour turn arounds. I gave up and had to just buy a whole new ticket home! Outrageous! They wanted 24 hours notice. NOW they tell you that. Not ok! The ticket I paid for was changeable in the reasonable sense of the word. Hopper customer service is inadequate. Hopper is selling tickets as changeable when they are not. I gave many opportunities for them to correct this and they will not.

  • Never notified of flight cancellation

    by MsBobbi

    I’ve used this app many times to track reduced prices for international travel. I will never book through them again. One leg of my flight return flight from Lisbon was cancelled and I was never notified. My friend booked through Expedia and it was through her I found out the cancellation. When I called to inquire I had to tell them about the cancelled flight! To make other arrangements involves them emailing you an alternative (the person you speak to CANNOT change your flight) If you don’t agree to the rebooking they chose and sent you via email, the process starts all over. This is so inefficient, you end up with poor seats or no seats & increases your costs waiting. I’m going back to google

  • In need of an update

    by MsZTB

    This app used to be my favorite. Now it is quite annoying. I have previously placed a watch on a flight. Since then, I have deleted the watch but yet I continue to receive notifications for the watch. When I select to view the price offers, nothing is there to check. This has happened for so many flight searches that I have deleted all searches and will be deleting the app. I have also received notifications for flight dates that have passed. Lastly, I have received notifications for hotel prices that I knowingly declined to receive notifications for. I know it’s technology, so my recommendation is to do an update to the configuration of the app. It’s becoming more of an annoyance than of assistance.

  • Inconsistent Advice and Low Prediction Accuracy

    by Brimbert

    Do your research on your flight plans before using this app. This has been the most inconsistent app, and prediction is not accurate at all. I used this app to help me plan a trip to New Orleans, and finding the cheapest flight. I used this app a month and a half outside of the travel date, and this app kept telling me to wait because prices would drop. Prices kept rising and the app still told me to wait because prices would drop. I waited two weeks before my trip, the prices only increased, and finally after ticket prices rose to over $500 round trip this app told me to buy. If you see a good price on a ticket, take your chances then and buy. Don’t waste your time using this app that will cost your arm at the end of it all.

  • Poor predictions

    by Sdb1919

    I began using Hopper with the hopes of saving money. I used predictions from this app for two separate trips and it cost me hundreds of dollars. For example, one trip began at $1,152 for my family and hopper suggested to wait... I monitored prices weekly and they continued to climb. Hopper suggested to wait with prices varying each week.... “if you wait, plane tickets will be “$280”, then it was $320, $480, and now $570... prices far worse than they were when I first checked. This has happened on two different occasions. From now on I’m going to go against hopper’s advice and book when I feel it’s a good deal. I don’t normally leave reviews, but I thought this review may help some people save hundreds of dollars.... if it seems like a good deal, go ahead and purchase. Don’t rely on Hopper!

  • DO NOT USE FOR FLIGHTS

    by iphoneuser20121994

    THIS APP IS A SCAM. I had a trip coming up and used hopper hoping the prices would come down. The app assured me the tickets (starting at 509 when I first got on) would go down to $470. So I waited of course. I had my notifications on and checked regularly and it kept telling me to wait wait wait. All of a sudden, in a day, the prices jacked up to $550 and the app told me they would get higher and I needed to book. The promise of going down never happened and instead the prices went up!!! I will never use this app again and will tell all my friends and family the same. Don’t waste your time and money!!!!! The app completely lied about the prices dropping and they in fact RISED!! I could’ve booked three months ago when I first looked for $50 less.

  • $3k extra in air tickets! Do not use this up!

    by Yevilo

    The app keeps giving me the right information. It tells me to wait to book until a certain date because the prices will drop but it never drops it keeps going up. I have used for 2 trips one to Tenerife Spain 2 people and I paid almost $800 more each when I could have bought the ticket at $750 when I first started looking for tickets. One trip to El Salvador that I paid $300 more and now one to Barcelona in September and now it’s $1200 with 17 hours of travel when I could have paid $700 or less for a direct flight! Thank you hopper for giving me the wrong information and make me spend and extra $3k in air tickets this year! My husband and I would have traveled to a few other places with that money!

  • Inaccurate at Best

    by Jd135427

    I've been watching a few different possible itineraries to Spain for months with Hopper. The app consistently told me to wait...meanwhile prices rose $400 and never was there a "book asap" notification. Last week I started getting notifications that my trip was $800 via American Airlines. Every time I clicked the notification it took me to the current fares which were between $1400 and $1800 and even still the app told me to wait. I double checked against American's site and the price was always $1900. Worth noting that I clicked on the notifications immediately every time I saw them. Sometimes the time lag was as little as 30 seconds. Not only is their fare predictor flawed, they serve notifications for fares that don't exist.

  • Errors will cause a temporary hold on your funds

    by 1alohahawaii

    Just tried to book a flight for me and my four kids moving to another state - search said the seats were available - paid and immediately received an error message and the flight wasn’t booked, but check my bank app and my card was charged. Hopper App says this is a “temporary hold” - 20 minutes later I am still out $1700+ of the $2200 I paid for a supposed reservation that never went thru, plus a $25 Hopper app charge. Need to get this taken care of ASAP, I had been watching the flight for days and saving up and I’m so frustrated. Anxiously awaiting my money back so I can book thru the actual airline and I will never use this app again.

  • Not for international flights

    by SsAvAgEe

    So i got this app because im planning a honeymoon from US to New Zealand. Set up a few alerts for local airports to Auckland a few months ago. The price of tickets has been steadily increasing, and it still says to wait (started keeping track at ~$1500, now it’s ~$2000). Looked up some studies and they reported that the best time to buy international flights to South Pacific is 180 days out. Idk why this app kept telling me to wait, it should have told me to buy a long time ago. Yes, it was my decision to continue to wait, but that was due to the poor information and advice offered by this app. I have no clue why it kept telling me to wait. Would never recommend this to anyone.

  • HORRIBLE CUSTOMER SERVICE!!!

    by Viserys1032

    App is a total rip off. Seriously, just use google flights and it will find flights that are half the price of what you will ever pay for on hopper. I would give this 0 out of 5 stars if I could. This app malfunctioned and bought a ticket for entirely different dates. When I called customer service to change it to the dates I needed they tried to pin the blame on me and wanted me to pay $400 to change my dates back to what they should have been. I begged and pleaded for nearly two hours and they just slapped me with “sorry it’s our policy.” Needless to say I was not able to attend my grandmothers funeral because I did not have the money to pay for their “fee.”

  • A FICTITIOUS APP. DO NOT BOOK W/HOPPER

    by Boobookitty5405

    Unbelievable con-app. I tried to purchase a flight (which, the price was too good to be true) and after entering my information, credit card, etc. and “swipe” to purchase, I received an error message saying “oops”. Long story short, you get no flight and end up having to dispute $20 Hopper charges with your credit card company. Yes, they charge your card $20 for every attempt you make! Just imagine how many people they do this to...THIEVES!! The tip off should have been that you do not create an account - they simply text you to create your “profile.” No user name or password, just your cell number and your name. Lesson learned: buy direct from the airlines.

  • First search, lowest price was way more money then what was online

    by Kim1600

    The first flight I searched showed the lowest price at $145 but I was looking at $90 flights for the exact same search details just looking at google flights. I originally downloaded because of the "watch flight" option, but there's no point in wasting my time watching flights for the cheapest ticket if they aren't showing even close to the cheapest ticket. I searched a few other airports/dates just to see if it was a fluke in my original search but all those prices were crazy inflated as well. Not sure if they are making money selling the flights or what but I was very disappointed.

  • DO NOT BOOK WITH THEM!

    by Wakeangel79

    While helpful to watch flights booking with them has been a nightmare! You can’t do anything with your flights! I booked on 2 separate airlines and stupidly paid $5 extra bucks for them to help me only to have them tell me they screwed me over! Never will I make that mistake again.....I now have to take an awful red eye across the country in a middle seat bc instead of disclosing when I bought the ticket that I wouldn’t be able to book my seat.....I find out a week later. Lesson learned Hopper.....you sadly got my money this time but never again and I will warn anyone who listens! Do not use!!!!!!

  • Trust but verify.

    by skejy

    This app is great until the one time it messes up, and then it’s quite the expense. After using Hopper for all of my last six trips, I plugged in the data for my latest travel plan and waited like the app suggested. Over the last few weeks I’ve watched the price of the flight go up higher and higher, and Hopper still says wait. Finally I check today and the message is “book now, this price isn’t great but if you wait you will likely pay more” Thanks Hopper... I could have saved $50 per person if I’d gone with my gut and booked six weeks out, but I guess this is fine too.

  • FAKE! FAKE! FAKE!

    by Sab 🎓

    This is a scam app! They will get your money and they’re gone, no customer service, no help because they have sold the ticket and have gotten the money and you’re no one anymore. I experienced a really bad situation because of their poor and I should say non existing customer service. Paid a whole new charge because of their poor contact support. Don’t waste your money with them. They’re not known at all, you buy a ticket and nobody is their to assist you anymore. For a company or a business it’s required to have a customer service number where users can easily receive assistance not through email but through phone number.

  • Inaccurate information and more expensive flights

    by Nothingnessdp

    I’ve tried using this app on two separate occasions to find flights. Both times I had the same issues. It just literally couldn’t find certain flights that totally exist and are significantly cheaper. For example, it failed to give options for Southwest. They also gouge the prices for themselves. I was looking at some flights with American Airlines, but decided to go directly to their website instead of using Hopper. Turns out (while looking at the app and the AA website) that the tickets through Hopper were about $50 more expensive. Um, no thanks. Very shady. Won’t be using again.

  • Worthless

    by blakewad

    I had the hopper app for a few weeks as I was planning to visit New York. Hopper informed me early on that flights were around $400+ and that the time to book was now, prices will only increase. Based on that advice, I booked. For the next few weeks I proceeded to watch prices increase here and there, as well as finally decrease down to $300 or so a week or so before my flight date. I actually steadily watched prices fall a couple weeks after I had already spent what ended up being over $100 more than where prices ended up. I get that is app is trying to predict, but if you’re going to waste both my time and money what are you good for?

  • How much you get paid for that??

    by 1bAdash

    Ahem, below me. This app is not useful to me because I don't have time to constantly check my phone for the constant notifications. Some people work. I have a life and am busy much like most people in this world....so this app only makes MORE work for anyone who would actually truly want to benefit from the service it offers. Just like the chick below me who says "do your research"......doesn't that completely defeat the purpose of the app?!? YEP, sure does....so how much did they pay you to write THAT review?!? I am not impressed. Period Point Blank. Don't waste your time on this app unless you do, in fact, enjoy wasting time!

  • Do NOT book through them!

    by caveatemptor82

    I loved this app for its fare prediction, but actually purchasing tickets through them has been a nightmare. After I purchased the fare, the airline changed the scheduled times by several hours, which they themselves told me entitled me to a refund under Article 11. When I called them, they said I’d need to contact Hopper and arrange cancellation through them. Five days and two unanswered support tickets later, I’ve heard absolutely nothing from Hopper and been unable to cancel my ticket. To add insult to injury, they charged me $90 more than the airline’s actual fare was, evidenced by comparing their receipt with the airline’s. Ridiculous.

  • This App Lies

    by whattadandylion

    I have been waiting for over a month to book a trip because Hopper said they predicted the prices would drop by $200-$300, however, now Hopper is saying that a price even more expensive than the initial price the trip was set at is the best deal. I wish i could post photos. Yesterday the trip was $300 with predictions of dropping as low as $78, now not even 24 hours later it is saying $388 is the cheapest they predict and that i should book now. This defeats the entire purpose of the app, which is to help people save money! I wouldn’t use this again and i should have prepared ahead and booked back when the initial price was $200.

Negative Reviews in Most Recent

  • Didn’t do what it’s supposed too.

    by mru8167

    A few weeks ago I signed up for hopper and wanted to receive notifications on a trip from PHL to VPS Destin Florida. The trip was in my saved “trips”. It said at the time to wait and that prices would stop dropping by end of July. WELL, now here I am wondering why I haven’t received one notification on prices while I have them enabled. Check the app and it must not have saved my account because I had to do it all over again when it was already saved!! And now it says to BOOK NOW!! Cool!! Glad thing I checked today. Skip this app and go with what experts know best. My sister had been telling me not to wait and to book soon but I was like “oh my app says I can wait it will get over $100 cheaper... 🙄” yea right. This price now is NOT cheaper and this app doesn’t work. Deleting it today.

  • Screen won’t switch to horizontal mode

    by Sail445

    Screen won’t move to horizontal mode and freezes whe you’re trying to set up..

  • Spams you

    by The1stBeliever

    Signed up for a single trip watch? This app will spam you with completely unwanted, completely forced notifications that you can never turn off. Waste of time.

  • Ruined our trip cost us big bucks

    by Fhdtfhjfxvh

    We asked Hopper to correct a mistake with my wife’s name on an itinerary booked through their app. They changed it but also mistakenly changed the return flight’s date to the same date as our departure. We didn’t catch this until arriving at our destination. We then were stuck without a return flight and had to book another one at last minute with great expense during a holiday weekend. Don’t trust them, they’ll destroy your trip and cost you major money.

  • TERRIBLE

    by KaylaRaeG

    Just a heads up! If you purchase tickets through this app, if a medical emergency happens and you have all the backup documentation needed and you try to reschedule or cancel your flight, they will not do it. You can only cancel or reschedule your flights within 24 hours of your purchase. So you will be out all the money you paid for the tickets. You’re better off purchasing the tickets directly from the airline so at least you’ll have the option to reschedule or cancel if anything were to happen. I will never use this app again. I strongly suggest none of you use it either. It’s a rip off!

  • Ripoff

    by MillerLite89

    Good as far as notifications on price drops. I decided to book straight from the app. Bad idea!! I got a notification that my purchase didn’t complete and to try again later. I decided to purchase straight from the airlines app. Turns out Hopper already took the money out of my bank even though the booking didn’t go through!! Now it’s taking possibly 10 days to get my money back. Never book with Hopper!

  • Poor customer service

    by KyWats

    They’re customer service is almost nonexistent. Book through literally any other site and you’ll actually get some level of accountability and assistance. You can’t chat with representatives through the app. They don’t answer phone calls when you call. The people who respond to emails aren’t helpful. Worst experience ever. I usually don’t take the time to write reviews on apps, but I did today.

  • Buggy

    by sffoodie11

    I search for hotel in Napa, it says there are none, which is not true, I just have to search for SFO instead 🤦🏻‍♀️. Then I have to use the map view and pinch to zoom in the least responsive and geeky jerky interface ever, just to find the hotels in Napa. Once there, I tap on a hotel to view details and when I go back to the map, it snaps back to the original zoom level, requiring me to pinch pinch pinch in the awful interface all over again 🤦🏻‍♀️ huge waste of time

  • SCAM DO NOT USE

    by dhshsjeheiej

    They tell you to wait bc prices will drop the prices NEVER drop they just rise and rise and rise until you are forced to pay way more than you ever expected bc you waited. Disgusting and awful

  • Do not download

    by tammy1234$

    I wanted to book a flight for $142 per person through american airlines website. I decided to check this app and saw the same flight. The app told me that i should wait because the prices would go down, so i did. Not only did the prices not go down but I ended up losing my flight time. It was all sold out and now I'm stuck with no return flight. Searching other websites for a similar flight time smh. I should have just booked it when I wanted to instead of listening to this stupid app.

  • No Southwest

    by Glopfrt

    This app does not include southwest flights.

  • Terrible

    by Srp0228

    I got screwed by this app the first time I used it. It told me to wait 3 weeks to save $200, then updated a day later advising me to buy now at a much higher price. Since then I’ve checked it out of curiosity every time I fly and it’s been wrong every time.

  • DO NOT BOOK WITH THEM!

    by Wakeangel79

    While helpful to watch flights booking with them has been a nightmare! You can’t do anything with your flights! I booked on 2 separate airlines and stupidly paid $5 extra bucks for them to help me only to have them tell me they screwed me over! Never will I make that mistake again.....I now have to take an awful red eye across the country in a middle seat bc instead of disclosing when I bought the ticket that I wouldn’t be able to book my seat.....I find out a week later. Lesson learned Hopper.....you sadly got my money this time but never again and I will warn anyone who listens! Do not use!!!!!!

  • Won’t remember my login info and always have to sign back in

    by mininal_dr

    I have had good experiences yet the app will never remember my login info. Sky scanner is much easier to deal with. If they fix this bug I may return.

  • Disappointed

    by Saeedmom

    I downloaded this app in hopes of finding a cheap last minutes flight! The app gave predictions that a flight which was $356 would go down as low as $122. After constantly checking 24/7 for these decrease in prices the price only dropped twice and it was nowhere near $122! The app was suppose to send notifications for the flight you are watching. Unfortunately, the app only sent one notification the second day after downloading. After that I never received no notifications when the prices dropped. I realized the prices went down because of how constantly I was watching the app. Two days before the last day that the app said the prices would go down the price went down all of $4 which ended up at $352 and the app said I should get this ticket because they don’t predict the prices will be any lower! How is that possible when you gave me a prediction of the tickets reaching $122! All in all the app was not helpful, notifications were not sent when prices dropped, and the predictions were an absolute lie! I would not recommend this app to anyone! Mean while I found cheaper flights for my destination by simply googling the flights in a private browser! Anyone thinking about downloading this app please do with caution! And DO NOT solely depend on this app for cheapest flights!

  • Doesn’t work well

    by somebody like others

    The app often times opens up a blank screen or states that the trip details aren’t well known. Then why do I get a notice with a price?

  • Pretty disappointed

    by Mariaelena1093

    Tried getting some flights and many times didn’t go through and 3 times I had money taken out of my account even though I wasn’t able to book my flight...

  • Support leaves something to be desired

    by $44!8

    Tried booking seat no response

  • Terrible

    by IRTrudey

    Keeps telling me to wait for a cheaper price on a flight to London then gives me the fantastic news that I can save $2 on a $1400 fare. Useless.

  • Do not book flight with app

    by RalSonia

    This app is good until you book a flight with them. Trying to contact the app after an error is horrible. I was on the phone for 2 hours on hold. I did receive email responses about 4 hours after emailing them. When I tried their solution I received an “Oops something went wrong message”

  • Do NOT book through them!

    by caveatemptor82

    I loved this app for its fare prediction, but actually purchasing tickets through them has been a nightmare. After I purchased the fare, the airline changed the scheduled times by several hours, which they themselves told me entitled me to a refund under Article 11. When I called them, they said I’d need to contact Hopper and arrange cancellation through them. Five days and two unanswered support tickets later, I’ve heard absolutely nothing from Hopper and been unable to cancel my ticket. To add insult to injury, they charged me $90 more than the airline’s actual fare was, evidenced by comparing their receipt with the airline’s. Ridiculous.

  • Horrible

    by Jakeowens757

    Says price is less than 100 for flight then when clicked on it jumps almost 3 times as much???

  • I Lost Over $200, Thanks Hopper!!

    by Deeeeeeeetroit

    I was going to buy a flight when it was $200. Hopper told me to wait. I waited. Tickets went up to $250. Hopper told me to wait. Trip is a month away. Tickets go up to $300. Hopper said wait, flights will go down to $130. My flight is a week away and now cost $430 and Hopper is telling me to buy now, this is the best price. Never once did it go under $200. This is HORRIBLE APP and I’m extremely frustrated. I’m wondering if this is run by the airlines to get us to spend more money. Do yourself a favor: delete this app and throw $100 out of a moving car. It will be cheaper and at least you get to feel cool.

  • Wasn’t the best price!!!!

    by Expected Better!

    I was following Hopper for the best price on a flight for myself and a friend. I followed the recommendations on when to book. I waited and finally the “Bunny” recommended booking because this was the lowest price, and going to be the best price!!!!! However, out of curiosity I looked again today and THE PRICE WAS LOWER!!!! I am not happy with this result or with your app!!!! Will not recommend!!!

  • DISHONEST. Would not let us cancel even in the 24 hour window.

    by Matte633

    This app is a SCAM and FRAUDULENT. We booked tickets knowing there was a 24 hour window to cancel. We had to cancel the trip. We clicked the “cancellation” button and it didn’t work. It said to contact hopper through calling or email. We did both. No answers on the phone, no response to the email... kept calling... finally got ahold of them and they said it was past the 24 hours, even though we have evidence, phone records, emails, and screen shots showing it was within the 24 hours. Will NEVER use it again. They purposely set it up so no one can cancel. Fraudulent behavior.

  • WASTE OF TIME

    by Juju1083217

    Do not download this app. This app doesn’t even deserve 1 star. the estimate price drop isn’t accurate, I waited months for a flight to drop in the price it said and it never did. Use skyscanner or other cheap flight app.

  • Help

    by jjafm1995

    Hopper charged me and i didnt receive any confirmation mail. I tried to contact the support and nothing help pleasee.

  • Will waste your money

    by STEVE___820

    Don’t listen to this app. The prices that they say will drop, won’t drop. In fact they will go up and will cost you more money. Deleting this app as soon as I finish writing this review.

  • ZERO CUSTOMER SUPPORT

    by boy prison

    If I could go back in time I would never use this shady app to book plane tickets. They have no customer support. Tried contacting them through the app, twitter, instagram, email, tried calling several times for hours and no one answers. Not worth it.

  • Customer service is non-existent

    by HufflePunch

    I have been on hold for half an hour and still haven’t been able to communicate with anybody. Seeing reports of people being on hold with them for 2+ hours on their Facebook pages too and non receiving refunds in a timely manner. BEWARE.

  • Price change

    by handarting

    I picked a flight time and was about to book but checked some other times then came back to book the same time 2 minutes later and the price came up $21 per ticket. I do t think that’s cool

  • Never saves flights I’m watching

    by smithw14878

    Title says it all I’ll add a flight to watch and even just a few minutes later it’s gone what’s the point

  • iPhone Compatability?!

    by ugh5678

    Every time I open the app, I have to re-add my watch list. This app was recommended to me by a coworker who was super impressed with this app and its ability to help her find cheap flights. She has an Android and has never had to re-add her watch list. I’m very disappointed, I was really hoping to set it and forget it until best priced flights became available.

  • Fly to other destination

    by TheBunnyPrincess

    Better go to cheap fly!Quality service

  • Worst App Ever!

    by sosposeidon

    This app COST ME MORE money by using it!

  • Dishonest

    by Keeping ItReal

    If I were you I’d go with a different site these jokers are full of it!!! I would never recommend this site to anyone stuck to the tried and true Expedia, Travelocity, and Priceline. Then they have the nerve not to be honest and disclose all the facts to you like you are not saving money. This site is a piece of junk.

  • Hopper’s “Predictions” will only lose you $

    by mrslouis

    Honestly you’ll probably be better off doing the exact opposite of what their predictions suggest you do. They keep you waiting, suggesting prices will drop, while prices only keep rising and your trip to attend your mother’s funeral becomes absolutely unaffordable. Thanks hopper! Hire new data engineers

  • Don’t wait!

    by cateew

    Followed instructions to wait and ended up costing $150 more per one way ticket.