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Healthy Together - COVID-19
Health & FitnessTwenty Inc.
Join the effort to reopen our communities safely
Join the effort to reopen our communities safely
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Join the effort to reopen our communities safely
see more about Healthy Together - COVID-19
About Healthy Together - COVID-19
Healthy Together is available in Utah & Florida.
Healthy Together helps stop the spread of COVID-19 through:
- Daily symptom assessments that can be shared with your doctor, office or school
- Providing access to testing centers and appointments
- Real time delivery of in-app test results
- Clearing of employees/students for work/school
- Augmented and guided contact tracing
- Notifications regarding the status of your area and guidelines on how to stay safe
- Complete COVID-19 response platform anchored in CDC guidelines
The Healthy Together app is now launching for all Florida’s residents and will offer these key features:
- Universal Test Delivery: Florida residents who take a COVID-19 test from any provider in the State will be able to receive their expedited test results directly through the app.
- Self-Serve Contact Tracing Interview: Anyone who tests positive for COVID-19 will be prompted to take an in-app interview, including questions on their exposure history.
- Real-Time Public Health Announcements: The app will serve as a notification center for state-wide updates and alerts from Public Health, including SMS alerts and automated notifications.
User Data, Privacy & Security
- There is no mandate to participate in this effort, users choose to opt-in.
- Users are in full control of their personal data. They decide what data to share, can reverse those decisions as well as delete their data any moment they choose.
- All symptom data is automatically de-identified after 30-days.
- Data is encrypted in transit and at rest.
- The use of this data is limited to COVID-19 response efforts, public health & research purposes.
View our full Privacy Policy at www.healthytogether.io/legal/privacy
Healthy Together helps stop the spread of COVID-19 through:
- Daily symptom assessments that can be shared with your doctor, office or school
- Providing access to testing centers and appointments
- Real time delivery of in-app test results
- Clearing of employees/students for work/school
- Augmented and guided contact tracing
- Notifications regarding the status of your area and guidelines on how to stay safe
- Complete COVID-19 response platform anchored in CDC guidelines
The Healthy Together app is now launching for all Florida’s residents and will offer these key features:
- Universal Test Delivery: Florida residents who take a COVID-19 test from any provider in the State will be able to receive their expedited test results directly through the app.
- Self-Serve Contact Tracing Interview: Anyone who tests positive for COVID-19 will be prompted to take an in-app interview, including questions on their exposure history.
- Real-Time Public Health Announcements: The app will serve as a notification center for state-wide updates and alerts from Public Health, including SMS alerts and automated notifications.
User Data, Privacy & Security
- There is no mandate to participate in this effort, users choose to opt-in.
- Users are in full control of their personal data. They decide what data to share, can reverse those decisions as well as delete their data any moment they choose.
- All symptom data is automatically de-identified after 30-days.
- Data is encrypted in transit and at rest.
- The use of this data is limited to COVID-19 response efforts, public health & research purposes.
View our full Privacy Policy at www.healthytogether.io/legal/privacy
Write a Review
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Way to go, Utah!
Apr 23, 2020 In a sea of negativity and bad news this has been a welcome reprieve. As a healthcare professional it’s been disheartening to see the health and economic devastation that COVID-19 has caused. Like most Americans I’ve been wary of opening the economy too soon. However, the initiative that Utah has shown, in ramping up testing, in making more PPE, and now in the creation of this app, give me so much more comfort that we will be able to strike this balance and continue to both fight this pandemic and restart the economy in responsible ways.more -
COVID-19. Results
Jan 12, 2021 I have had new results on my latest COVID test. I wrote a poor review about this website at that time and have deleted that review. Some comments where made in anger because of delays in getting results and difficulty using the site. I returned to the testing site and spoke to an agent and was told my new results would take 3 to 5 days I received the new results and returned to the app. I had better results using the site this time with no problems and was satisfied with using the app. I still feel the app could be improved but I changed my review to a fourmore -
Jan 4, 2021 This has been an absolute blessing! Everything i have needed (information wise) has been right here at my fingertips without having to leave my house or CALL ANYONE to avoid the long call wait times due to all the calls I am sure they are receiving during this crisis. All of the security measures they are using to ensure it is really you before allowing access to ANYTHING I feel have been very secure. Again Thank You!!more -
Okay app
Jun 14, 2020 I got this app hoping it would let me know if someone I’ve been in contact with has been diagnosed. But I’m assuming all those people who refuse to wear a mask to the grocery store are also among those who are paranoid about this app invading their privacy. Without the majority of my neighbors using it, all I get from it is a somewhat annoying daily reminder to check my symptoms. Unless some new symptom is discovered, I don’t need an app asking me every single day if I have a cough or loss of taste. Pretty sure I’ll notice that on my own. I’ll still keep the app for the slight chance I come in contact with someone else who has the app and tests positive.more -
Jan 15, 2021 Updating my review about being unable to put in pin. I had to logout after first making profile and then log back in to use that pin that was texted to me by the app. However I just logged out on my own to see if that would work as there was no indication to so in order to move forward by the app.I was then able to view the results. I hope this helps the app programer and thank you for reaching out in a timely manner.more
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Dec 28, 2020 I don't really know what star to give this app as it has been helpful to a degree. But why I am here leaving this review is that I just recently saw a positive test result, on a day that I never took a test. I could not find any other numbers to contact to bring this problem to anyone's attention. Don't want reported numbers thrown off by inaccurate apps.more -
Jan 17, 2021 So frustrated with this app. I have the info from the testing company and I've verified it with them but the app is still telling me the info is wrong so I can't get my test results. Seriously this is the worst! And the response from the developer clearly doesn't read the info I posted. I did verify with the lab, I have the info in front of me, all correct. It is the APP that isn't working!more -
Jan 18, 2021 Complete waste of time, I can't get a detailed report on mine,cannot download my results either, only shows that I am negative. When I try to get my daughter's it won't accept the date of birth and then it locks me out. O stars app,please get rid of it and go back to the old system!!!!more -
Jan 3, 2021 I have never written any kind of review before. Getting my covid 19 results back has been the most frustrating and difficult experience. Im getting notifications that my results are in but they are unreitriveable . I put in the information they ask for and its not accepted . Its been 5 days since mt testing. I've downloaded the Healthy Together app and it just keeps going in circles . I called the testing site (CVS) and they just give me the same phone number ZERO STARSmore -
Not worth the trouble.
Jul 11, 2020 First, is the symptom checker. I answer yes to a scratchy throat and am told to get tested - no consideration for the fact I have terrible sinuses and with all the fireworks it’s got them draining like a goo factory! Don’t we need some follow up questions to see if it’s normal? For this reason I quit doing the daily checks. Second, I’m told Utah turned off the location tracking because they thought fewer people will use the app. Wasn’t that the main value in this app? The need for contact tracing? Where is the value now? The only value now is finding testing - I can do that through the Internet. I will be deleting this app. Thank you Utah - good use of my money!more
No reviews available
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Way to go, Utah!
Apr 23, 2020 In a sea of negativity and bad news this has been a welcome reprieve. As a healthcare professional it’s been disheartening to see the health and economic devastation that COVID-19 has caused. Like most Americans I’ve been wary of opening the economy too soon. However, the initiative that Utah has shown, in ramping up testing, in making more PPE, and now in the creation of this app, give me so much more comfort that we will be able to strike this balance and continue to both fight this pandemic and restart the economy in responsible ways.more -
Jan 4, 2021 This has been an absolute blessing! Everything i have needed (information wise) has been right here at my fingertips without having to leave my house or CALL ANYONE to avoid the long call wait times due to all the calls I am sure they are receiving during this crisis. All of the security measures they are using to ensure it is really you before allowing access to ANYTHING I feel have been very secure. Again Thank You!!more -
Jan 15, 2021 Updating my review about being unable to put in pin. I had to logout after first making profile and then log back in to use that pin that was texted to me by the app. However I just logged out on my own to see if that would work as there was no indication to so in order to move forward by the app.I was then able to view the results. I hope this helps the app programer and thank you for reaching out in a timely manner.more -
Easy way to do my part in keeping this virus under control.
Jun 28, 2020 Very easy to do with daily reminders. I have no problem answering the generic questions and I feel safe with my personal info. I wish more people would jump on the bandwagon of using an app like this. Being high risk, it’s just another way I feel I can stay safe and know I can be informed if I come in contact with someone with the virus.more -
Testing
Nov 30, 2020 The nurse who RAN out of the door to test people in cars testing quickly and jovial then RUNNING back to the door WAS FANTASTIC ! I was close to a van filled with children. He was so kind and patient as he tested each family member. After testing he RAN back to the door of the clinic, Canyon view Medical Center in Spanish Fork. This testing area is not on you web sight. WE PARKED IN PARKING SPACES IN THE BACK OF THE CLINIC. It was so slick!! I don’t know his name but I would like the thank him and all the medical workers.more
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COVID-19. Results
Jan 12, 2021 I have had new results on my latest COVID test. I wrote a poor review about this website at that time and have deleted that review. Some comments where made in anger because of delays in getting results and difficulty using the site. I returned to the testing site and spoke to an agent and was told my new results would take 3 to 5 days I received the new results and returned to the app. I had better results using the site this time with no problems and was satisfied with using the app. I still feel the app could be improved but I changed my review to a fourmore -
Good but icon looks like Apple Health
May 5, 2020 I guess this is good? I don’t get any kind of notification as to where a positive has been reported like Gov Herbert said. It just tracks me? I entered my symptoms of itchy throat on a day with heavy pollen and it said to get tested. I know this was just allergies. Maybe add options for the allergy season? I called the COVID hotline and they told me not to test. Icon looks like it was stolen from Apple Health and some blue waves were added.i get confused and open the wrong app all the time.more -
Great App but...
May 25, 2020 I like this app. It’s extremely helpful. But what I don’t like is gps needs to be set to always on for contact tracing to work properly and keeping gps on thru the app will run down the battery, at least in my opinion. Other than that, it’s perfect.more -
It works, but...
Nov 21, 2020 The app does what it says, however after you get the result the app wants to start an “interview” to find out where you’ve been, who you’ve talked to, the state don't need to know my business. I know where I got and from whom. -
Turn on contact tracing for Texas
Jul 20, 2020 I downloaded this app because contact tracers are overwhelmed in Texas as covid surges. However, the contact tracing feature is disabled because Utahns were concerned about privacy. Can you enable contact tracing for self-identified Texas? Texans like living!more
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Okay app
Jun 14, 2020 I got this app hoping it would let me know if someone I’ve been in contact with has been diagnosed. But I’m assuming all those people who refuse to wear a mask to the grocery store are also among those who are paranoid about this app invading their privacy. Without the majority of my neighbors using it, all I get from it is a somewhat annoying daily reminder to check my symptoms. Unless some new symptom is discovered, I don’t need an app asking me every single day if I have a cough or loss of taste. Pretty sure I’ll notice that on my own. I’ll still keep the app for the slight chance I come in contact with someone else who has the app and tests positive.more -
Map doesn’t render properly.
May 28, 2020 Map doesn’t render properly on iPhone. Currently using iPhone 8 Plus w/ iOS 13.5 would also be nice to see hot spots on the map. Note this app doesn’t use Apple or Google contact tracing capabilities of your o/s. So for instance this app does not let you turn on contact trace logging within iOS settings privacy health and is not currently supported by state health departments. Also not sure how it reports people who had the virus but are now safe. Sounds like it requires everyone to use it to be effective. As for me I’ll wait to see what app the Virginia Health dept recommends for Virginians.more -
Jan 4, 2021 First, I'm not sure where the problem is? The wife and I had both the Rapid and the Oral Swab done exactly the same time. She had her Rapid results in a couple hours. I never recieved mine? I called the day after and got my results. The text and E-Mail notification was supposedly sent to me, I never recieved anything? This is not the first time. Last year, the same issue? So, if the app is part of the process there is an issue.more -
Jan 1, 2021 I think it's a great app. But it should also have the option to open a spouse's or a relatives results with their approval of course but not just because it's tied to or related to phone #. I'm in Georgia n my husband is in Florida and he sent his test results link but it does not open me.more -
Dec 29, 2020 I work in the health care field and get tested twice a week and my job notifies me of my test results. There should be more instructions or questions to guide people. I had my daughter tested this morning so when I loaded the app do I put her information in, or my own. I put my information in and all of my test results show up. Will my daughters show under my information because it's the same phone number, or do I need to uninstall and reinstall it with her information to get her results?more
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Dec 31, 2020 No problem downloading the app but it wont let me see results. I don't get past the birthdate and relationship question. When I called the doctor's office they said that they are getting many, many calls about this app and that every single person hasn't been able to get past this screen, and they aren't able to rectify the problem. Now what??more -
Rose-tinted glasses on my phone
Jul 3, 2020 The advice your app gives as appropriate activity and precautions given what’s happening in my area is horribly inaccurate and counters what health experts suggest. For example, it is currently only recommending wearing a mask to someone in a high risk category, when 1. Wearing masks barely do anything to protect the wearer but are instead mostly effective for protecting others, and 2. My county has mandatory mask usage in public right now. I really wish my state government hadn’t chosen a contact tracing provider willing to be a political shill and rather one who would make public health its top priority.more -
Dec 31, 2020 I don't know. I could not get past the "enter dob and relationship" part. I entered my information correctly. After reading reviews and replies I'm going to guess the medical facility entered something wrong. I thankfully have my results printed out from the facility so I guess I'll settle for what the hospital gave me.more -
Why create an account
Nov 11, 2020 Why tf does an app like this need my phone number, why should I need to create an account? All it should do is let me check my symptoms, be kept informed, and let me use the smartphone to be notified when I’ve been in close contact with someone who tested positive. Nothing should require an account. No one will use this thus making it useless. Remove the account requirement.more -
Can’t get through the questionnaire
Apr 23, 2020 Checked symptoms and was told to get tested, but my symptoms, which I’ve had for weeks, haven’t changed since I tested negative last week, and I’ve still been self-isolating. Seems like it might be good to ask how recent test was and a little more about behavior?more
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Dec 28, 2020 I don't really know what star to give this app as it has been helpful to a degree. But why I am here leaving this review is that I just recently saw a positive test result, on a day that I never took a test. I could not find any other numbers to contact to bring this problem to anyone's attention. Don't want reported numbers thrown off by inaccurate apps.more -
Jan 17, 2021 So frustrated with this app. I have the info from the testing company and I've verified it with them but the app is still telling me the info is wrong so I can't get my test results. Seriously this is the worst! And the response from the developer clearly doesn't read the info I posted. I did verify with the lab, I have the info in front of me, all correct. It is the APP that isn't working!more -
Jan 18, 2021 Complete waste of time, I can't get a detailed report on mine,cannot download my results either, only shows that I am negative. When I try to get my daughter's it won't accept the date of birth and then it locks me out. O stars app,please get rid of it and go back to the old system!!!!more -
Jan 3, 2021 I have never written any kind of review before. Getting my covid 19 results back has been the most frustrating and difficult experience. Im getting notifications that my results are in but they are unreitriveable . I put in the information they ask for and its not accepted . Its been 5 days since mt testing. I've downloaded the Healthy Together app and it just keeps going in circles . I called the testing site (CVS) and they just give me the same phone number ZERO STARSmore -
Not worth the trouble.
Jul 11, 2020 First, is the symptom checker. I answer yes to a scratchy throat and am told to get tested - no consideration for the fact I have terrible sinuses and with all the fireworks it’s got them draining like a goo factory! Don’t we need some follow up questions to see if it’s normal? For this reason I quit doing the daily checks. Second, I’m told Utah turned off the location tracking because they thought fewer people will use the app. Wasn’t that the main value in this app? The need for contact tracing? Where is the value now? The only value now is finding testing - I can do that through the Internet. I will be deleting this app. Thank you Utah - good use of my money!more
What’s Groovy
I’m so glad Utah is doing this! Too many people in the southern and rural parts of the state aren’t taking COVID-19 seriously enough, I’m afraid, because we haven’t had nearly the number of cases they’ve had up north. But for that very reason people are flocking down here to have fun without practicing social distancing or wearing masks, etc.
As a small business owner who’s cautiously about to reopen, I’m grateful for a tool like this that will help me check my own health status daily, let me know if and when I should call my doctor or get tested, AND alert me if I’ve been around someone who has later tested positive. It’s essential for contact tracing. Even more so for me, since half of our customers in spring and summer are from out of town.
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What’s Subpar
It is just like the other users described. I get notification that test is ready, tells me to download this app, then enter info and cant get past my birthday because it says it is wrong. It isn't wrong and l find it odd that so many people got their info entered wrong by their testing facilities. Im afraid this must be a scam of some sort if not then truly this app needs a lot of work.
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Filter Reviews
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Way to go, Utah!
In a sea of negativity and bad news this has been a welcome reprieve. As a healthcare professional it’s been disheartening to see the health and economic devastation that COVID-19 has caused. Like most Americans I’ve been wary of opening the economy too soon. However, the initiative that Utah has shown, in ramping up testing, in making more PPE, and now in the creation of this app, give me so much more comfort that we will be able to strike this balance and continue to both fight this pandemic and restart the economy in responsible ways. -
COVID-19. Results
I have had new results on my latest COVID test. I wrote a poor review about this website at that time and have deleted that review. Some comments where made in anger because of delays in getting results and difficulty using the site. I returned to the testing site and spoke to an agent and was told my new results would take 3 to 5 days I received the new results and returned to the app. I had better results using the site this time with no problems and was satisfied with using the app. I still feel the app could be improved but I changed my review to a four -
This has been an absolute blessing! Everything i have needed (information wise) has been right here at my fingertips without having to leave my house or CALL ANYONE to avoid the long call wait times due to all the calls I am sure they are receiving during this crisis. All of the security measures they are using to ensure it is really you before allowing access to ANYTHING I feel have been very secure. Again Thank You!!
-
Okay app
I got this app hoping it would let me know if someone I’ve been in contact with has been diagnosed. But I’m assuming all those people who refuse to wear a mask to the grocery store are also among those who are paranoid about this app invading their privacy. Without the majority of my neighbors using it, all I get from it is a somewhat annoying daily reminder to check my symptoms. Unless some new symptom is discovered, I don’t need an app asking me every single day if I have a cough or loss of taste. Pretty sure I’ll notice that on my own. I’ll still keep the app for the slight chance I come in contact with someone else who has the app and tests positive. -
Updating my review about being unable to put in pin. I had to logout after first making profile and then log back in to use that pin that was texted to me by the app. However I just logged out on my own to see if that would work as there was no indication to so in order to move forward by the app.I was then able to view the results. I hope this helps the app programer and thank you for reaching out in a timely manner.
-
Easy way to do my part in keeping this virus under control.
Very easy to do with daily reminders. I have no problem answering the generic questions and I feel safe with my personal info. I wish more people would jump on the bandwagon of using an app like this. Being high risk, it’s just another way I feel I can stay safe and know I can be informed if I come in contact with someone with the virus. -
Map doesn’t render properly.
Map doesn’t render properly on iPhone. Currently using iPhone 8 Plus w/ iOS 13.5 would also be nice to see hot spots on the map. Note this app doesn’t use Apple or Google contact tracing capabilities of your o/s. So for instance this app does not let you turn on contact trace logging within iOS settings privacy health and is not currently supported by state health departments. Also not sure how it reports people who had the virus but are now safe. Sounds like it requires everyone to use it to be effective. As for me I’ll wait to see what app the Virginia Health dept recommends for Virginians. -
Testing
The nurse who RAN out of the door to test people in cars testing quickly and jovial then RUNNING back to the door WAS FANTASTIC ! I was close to a van filled with children. He was so kind and patient as he tested each family member. After testing he RAN back to the door of the clinic, Canyon view Medical Center in Spanish Fork. This testing area is not on you web sight. WE PARKED IN PARKING SPACES IN THE BACK OF THE CLINIC. It was so slick!! I don’t know his name but I would like the thank him and all the medical workers. -
Quick and easy to sign up and log in, and the results are concise and to the point. When I first logged in it contained my test dates, my negative and then later positive results. The only problem is that not all tests in hospital are reported to the Health Dept as I've had at least 5 tests, and only 2 were available on site.
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FINALLY!! Contact Tracing is here!!
I've been monitoring apps internationally and waiting for a domestic solution to contact tracing. This is the most comprehensive and polished solution I’ve seen!! I’m really hopeful that this will have the impact I believe it will. To those who are cautious please trust the process, you can delete your data whenever, but sharing it with health officials is critical to stopping the spread . ❤️❤️❤️
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Ez ways to check your covid
One of easy ways to check how’s your status with covid-19 -
Todo bien
No tendré que ir más allí. -
Congratulations
Thank you for give this application because that allow me to see my test results faster and this make me more safe -
Not bad, wish it connected to Apple Health
App is pretty good, would love the option to send Lab Results to AppleHealth, though -
Information in one place
I love this app not only do I have access to my testing results, I have a chronological history of my testing dates and test results. I need to have that available for work, and it is all in one place. Thank you -
Super Professional and efficient
I’d recommend it to anybody in need -
Courtesy
Staff administrators were patient with our 5 year old, showed respect and extremely helpful and kind. -
COVID-19. Results
I have had new results on my latest COVID test. I wrote a poor review about this website at that time and have deleted that review. Some comments where made in anger because of delays in getting results and difficulty using the site. I returned to the testing site and spoke to an agent and was told my new results would take 3 to 5 days I received the new results and returned to the app. I had better results using the site this time with no problems and was satisfied with using the app. I still feel the app could be improved but I changed my review to a four -
Excelente
Exelente -
After Covid
After covid I'm feeling stronger and started going to my aerobic classes. Praise God for delivering me. I’m 76 years young.
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Way to go, Utah!
In a sea of negativity and bad news this has been a welcome reprieve. As a healthcare professional it’s been disheartening to see the health and economic devastation that COVID-19 has caused. Like most Americans I’ve been wary of opening the economy too soon. However, the initiative that Utah has shown, in ramping up testing, in making more PPE, and now in the creation of this app, give me so much more comfort that we will be able to strike this balance and continue to both fight this pandemic and restart the economy in responsible ways. -
This has been an absolute blessing! Everything i have needed (information wise) has been right here at my fingertips without having to leave my house or CALL ANYONE to avoid the long call wait times due to all the calls I am sure they are receiving during this crisis. All of the security measures they are using to ensure it is really you before allowing access to ANYTHING I feel have been very secure. Again Thank You!!
-
Updating my review about being unable to put in pin. I had to logout after first making profile and then log back in to use that pin that was texted to me by the app. However I just logged out on my own to see if that would work as there was no indication to so in order to move forward by the app.I was then able to view the results. I hope this helps the app programer and thank you for reaching out in a timely manner.
-
Easy way to do my part in keeping this virus under control.
Very easy to do with daily reminders. I have no problem answering the generic questions and I feel safe with my personal info. I wish more people would jump on the bandwagon of using an app like this. Being high risk, it’s just another way I feel I can stay safe and know I can be informed if I come in contact with someone with the virus. -
Testing
The nurse who RAN out of the door to test people in cars testing quickly and jovial then RUNNING back to the door WAS FANTASTIC ! I was close to a van filled with children. He was so kind and patient as he tested each family member. After testing he RAN back to the door of the clinic, Canyon view Medical Center in Spanish Fork. This testing area is not on you web sight. WE PARKED IN PARKING SPACES IN THE BACK OF THE CLINIC. It was so slick!! I don’t know his name but I would like the thank him and all the medical workers. -
Quick and easy to sign up and log in, and the results are concise and to the point. When I first logged in it contained my test dates, my negative and then later positive results. The only problem is that not all tests in hospital are reported to the Health Dept as I've had at least 5 tests, and only 2 were available on site.
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FINALLY!! Contact Tracing is here!!
I've been monitoring apps internationally and waiting for a domestic solution to contact tracing. This is the most comprehensive and polished solution I’ve seen!! I’m really hopeful that this will have the impact I believe it will. To those who are cautious please trust the process, you can delete your data whenever, but sharing it with health officials is critical to stopping the spread . ❤️❤️❤️ -
Exactly what we need!
This app is exactly what states need in order to stop the spread. Thank you for finally creating an app that incorporates contact tracing and works well/easy to use. The symptom checker was very straight forward and prompted me to the nearest testing center within seconds! I will be sharing with my entire family and friends. Together we will overcome the virus!! -
The people from Military were very helpful nice Camouflaged uniforms their guidance was very important to us. The people conducting the test very professional & nice it was quick a little uncomfortable sticking that swab up your nose it was quick /Rapid. We got the results right away in 45 minutes time the people conducting the test it was negative results. Amazing Grace . I"m 64 yrs old and it was complicated for me to see the results there's telephone by calling 3 languages to find results
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Thank you Healthy Together
I’ve been using heathy together w my family for the last few weeks, it is well designed and works great. IMO automated contact tracing is the most accurate way to track the spread of Covid (as opposed to the Google / Apple solution that is less comprehensive). I’m proud of Utah for being early adopters and leading by example ❤️.
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COVID-19. Results
I have had new results on my latest COVID test. I wrote a poor review about this website at that time and have deleted that review. Some comments where made in anger because of delays in getting results and difficulty using the site. I returned to the testing site and spoke to an agent and was told my new results would take 3 to 5 days I received the new results and returned to the app. I had better results using the site this time with no problems and was satisfied with using the app. I still feel the app could be improved but I changed my review to a four -
Good but icon looks like Apple Health
I guess this is good? I don’t get any kind of notification as to where a positive has been reported like Gov Herbert said. It just tracks me? I entered my symptoms of itchy throat on a day with heavy pollen and it said to get tested. I know this was just allergies. Maybe add options for the allergy season? I called the COVID hotline and they told me not to test. Icon looks like it was stolen from Apple Health and some blue waves were added.i get confused and open the wrong app all the time. -
Great App but...
I like this app. It’s extremely helpful. But what I don’t like is gps needs to be set to always on for contact tracing to work properly and keeping gps on thru the app will run down the battery, at least in my opinion. Other than that, it’s perfect. -
It works, but...
The app does what it says, however after you get the result the app wants to start an “interview” to find out where you’ve been, who you’ve talked to, the state don't need to know my business. I know where I got and from whom. -
Turn on contact tracing for Texas
I downloaded this app because contact tracers are overwhelmed in Texas as covid surges. However, the contact tracing feature is disabled because Utahns were concerned about privacy. Can you enable contact tracing for self-identified Texas? Texans like living! -
No T’s & C’s
I get the importance, but I need to know what data will be gathered including any PII up front. Not after registration. Currently, the onus is on the user to do their research before hand. To participate, you are choosing to share your data. With whom the data is shared remains unclear. -
Tracing
I may have to find a better app this area only covers one state and I would like to know where it is around me in my area it doesn’t offer this -
Site locked me out!
It was easy to get my info but when trying a few times to also get my sons info, I got locked out!
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Okay app
I got this app hoping it would let me know if someone I’ve been in contact with has been diagnosed. But I’m assuming all those people who refuse to wear a mask to the grocery store are also among those who are paranoid about this app invading their privacy. Without the majority of my neighbors using it, all I get from it is a somewhat annoying daily reminder to check my symptoms. Unless some new symptom is discovered, I don’t need an app asking me every single day if I have a cough or loss of taste. Pretty sure I’ll notice that on my own. I’ll still keep the app for the slight chance I come in contact with someone else who has the app and tests positive. -
Map doesn’t render properly.
Map doesn’t render properly on iPhone. Currently using iPhone 8 Plus w/ iOS 13.5 would also be nice to see hot spots on the map. Note this app doesn’t use Apple or Google contact tracing capabilities of your o/s. So for instance this app does not let you turn on contact trace logging within iOS settings privacy health and is not currently supported by state health departments. Also not sure how it reports people who had the virus but are now safe. Sounds like it requires everyone to use it to be effective. As for me I’ll wait to see what app the Virginia Health dept recommends for Virginians. -
First, I'm not sure where the problem is? The wife and I had both the Rapid and the Oral Swab done exactly the same time. She had her Rapid results in a couple hours. I never recieved mine? I called the day after and got my results. The text and E-Mail notification was supposedly sent to me, I never recieved anything? This is not the first time. Last year, the same issue? So, if the app is part of the process there is an issue.
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I think it's a great app. But it should also have the option to open a spouse's or a relatives results with their approval of course but not just because it's tied to or related to phone #. I'm in Georgia n my husband is in Florida and he sent his test results link but it does not open me.
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I work in the health care field and get tested twice a week and my job notifies me of my test results. There should be more instructions or questions to guide people. I had my daughter tested this morning so when I loaded the app do I put her information in, or my own. I put my information in and all of my test results show up. Will my daughters show under my information because it's the same phone number, or do I need to uninstall and reinstall it with her information to get her results?
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Glitches
I have been trying to complete the daily checkups because my university requires them but every time I try to complete it, the app glitches when I’m on the last question and it exits the app so I am unable to complete the daily checkup -
We need more contract tracing
It’s good to have more people on here so contact tracing can be more accurate. I think this app will do that. I wish it would remove Test Utah from the options because it’s known to have questionable accuracy, low rates of positives. -
Contacts and questions.
Will not let me move on when I enter a name without a phone number. Also missing I don’t know as answer for some of the questions.
Filter Reviews
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I don't really know what star to give this app as it has been helpful to a degree. But why I am here leaving this review is that I just recently saw a positive test result, on a day that I never took a test. I could not find any other numbers to contact to bring this problem to anyone's attention. Don't want reported numbers thrown off by inaccurate apps.
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So frustrated with this app. I have the info from the testing company and I've verified it with them but the app is still telling me the info is wrong so I can't get my test results. Seriously this is the worst! And the response from the developer clearly doesn't read the info I posted. I did verify with the lab, I have the info in front of me, all correct. It is the APP that isn't working!
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Complete waste of time, I can't get a detailed report on mine,cannot download my results either, only shows that I am negative. When I try to get my daughter's it won't accept the date of birth and then it locks me out. O stars app,please get rid of it and go back to the old system!!!!
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I have never written any kind of review before. Getting my covid 19 results back has been the most frustrating and difficult experience. Im getting notifications that my results are in but they are unreitriveable . I put in the information they ask for and its not accepted . Its been 5 days since mt testing. I've downloaded the Healthy Together app and it just keeps going in circles . I called the testing site (CVS) and they just give me the same phone number ZERO STARS
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Not worth the trouble.
First, is the symptom checker. I answer yes to a scratchy throat and am told to get tested - no consideration for the fact I have terrible sinuses and with all the fireworks it’s got them draining like a goo factory! Don’t we need some follow up questions to see if it’s normal? For this reason I quit doing the daily checks. Second, I’m told Utah turned off the location tracking because they thought fewer people will use the app. Wasn’t that the main value in this app? The need for contact tracing? Where is the value now? The only value now is finding testing - I can do that through the Internet. I will be deleting this app. Thank you Utah - good use of my money! -
There's something seriously wrong with this app. It won't let me past the birthday screen to see my results. it looks like there's a ton of others that have had this problem based on other reviews and the response is always that the test center put information in wrong. I know that the testing center has my information correct because I have a paper that they printed out with my birthday on it. And would they really mess up enough people's personal info to get this many identical reviews?
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Don’t get fooled by the fake reviews
It’s amazing to me Utah would flood the reviews section with a ton of 5 star spam. Read through all those reviews and tell me they don’t seem suspicious. The first day this app was out it had thousands of 5 star reviews and people praising the state for a lot of stuff unrelated to the app at all. Utah needs to use the Apple & Google contact tracing API, full stop. There’s zero excuse to be collecting citizens’ locations, names, phone numbers and everyone they come in contact with in a centralized database. If the company who makes this app gets hacked, the hackers will have every movement you made since you downloaded this app. -
Use the Google/Apple API instead of collecting our location data
Utah paid $2.5m to purchase this app, and pays $300k/month to the developers. 45k people have downloaded the app, out of our 3.2m population. This was a complete waste of taxpayer money. Apple and Google collaborated to build a privacy-first API that apps can use to notify people who are exposed to someone who tested positive for COVID. Apple and Google’s approach doesn’t collect any location data or personally identifiable data. It’s decentralized and anonymous, and doesn’t even rely on states needing their own apps. The Healthy Together app has chosen to ignore what Apple and Google built. It sends location data to a centralized server, and this location data is linked to personal data as well. It’s built by a small social media startup - if they’re hacked, then all of our personal information is at risk. They need to adopt Apple and Google’s private, anonymous API, rather than collecting our location data. -
No problem downloading the app but it wont let me see results. I don't get past the birthdate and relationship question. When I called the doctor's office they said that they are getting many, many calls about this app and that every single person hasn't been able to get past this screen, and they aren't able to rectify the problem. Now what??
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Rose-tinted glasses on my phone
The advice your app gives as appropriate activity and precautions given what’s happening in my area is horribly inaccurate and counters what health experts suggest. For example, it is currently only recommending wearing a mask to someone in a high risk category, when 1. Wearing masks barely do anything to protect the wearer but are instead mostly effective for protecting others, and 2. My county has mandatory mask usage in public right now. I really wish my state government hadn’t chosen a contact tracing provider willing to be a political shill and rather one who would make public health its top priority.
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Fake
I TESTED AGAIN AND IT WAS A FALSE POSITIVE. HATE THIS CORONA STUFF -
Misinformation
I would be very happy to use this tool but, it will not allow me to login. Upon trying to log in, I get a notice stating that my birthday is incorrect and, frankly, it is not. I am comparing my actual birthday to the info on my test results and, they are one in the same. Thus, I don’t know who has incorrect information but, it renders this tool useless. Update: I did hear from the app developer and was advised to check with my client to see if they also have my my name and phone number listed correctly in their records. I will do so and then revise my review! -
Wrong birthday?
I entered it 2 times and verified there was no error on the paperwork received and didn’t work. Dumb app waste of time. -
Not good at multiple users
Used one phone for two people. Now I get a text that Person 1’s results are ready and when I go to the app, I only see results for Person 2. Not everyone owns a cellphone. There is no way to get results any other means so we can’t fly out tomorrow. This technology is useless if I can’t access my own personal information based on a phone number. Get it together!! -
Disgusting
How dare you charge me for this when I was told to open this to get my Covid results I already receive them but I didn’t understand what this was all about and it’s to the Florida Department of Health kiss my grits refund my money do not take my money how dare you -
App doesn’t work
This app is terrible. It doesn’t load - doesn’t accept my number. I wasn’t able to get my results because it’s so dysfunctional. Wish there was another way to get this app to work. -
Rex
Installed and deleted it. When I put my info in and logged in, got an error message for my DOB, after 3 attempts, locked out. Deleted it and reinstalled, still locked out. Not worth the time, I got my results in 15 minutes after testing.Reinstalled, tried numerous more times.No results. Deleted it again. -
NO RESULTS
The app is not user/patient friendly. My husband & I had the COVID test the same day. My results came through the site and I was able to assess my results. However, my husband was unable to open the site. As of over 48 hours later, we still do not have his results being it is on a weekend. At the testing center we were told we would receive a direct call from a nurse. In all the confusion & uncertainty this just adds more negativity with the whole medical system. Laura Dukes -
PIN number
PIN number was sent to wrong phone number. 585-(6)19-8174 instead of 585-(5)19-8174. -
Inaccurate info
I went to check my test results and it asks for my birthday. Well I enter my birthday and it says it’s wrong and to contact the dr. So I contact the dr and they have the correct birthday listed.
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No problem downloading the app but it wont let me see results. I don't get past the birthdate and relationship question. When I called the doctor's office they said that they are getting many, many calls about this app and that every single person hasn't been able to get past this screen, and they aren't able to rectify the problem. Now what??
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Rose-tinted glasses on my phone
The advice your app gives as appropriate activity and precautions given what’s happening in my area is horribly inaccurate and counters what health experts suggest. For example, it is currently only recommending wearing a mask to someone in a high risk category, when 1. Wearing masks barely do anything to protect the wearer but are instead mostly effective for protecting others, and 2. My county has mandatory mask usage in public right now. I really wish my state government hadn’t chosen a contact tracing provider willing to be a political shill and rather one who would make public health its top priority. -
I don't know. I could not get past the "enter dob and relationship" part. I entered my information correctly. After reading reviews and replies I'm going to guess the medical facility entered something wrong. I thankfully have my results printed out from the facility so I guess I'll settle for what the hospital gave me.
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Why create an account
Why tf does an app like this need my phone number, why should I need to create an account? All it should do is let me check my symptoms, be kept informed, and let me use the smartphone to be notified when I’ve been in close contact with someone who tested positive. Nothing should require an account. No one will use this thus making it useless. Remove the account requirement. -
Can’t get through the questionnaire
Checked symptoms and was told to get tested, but my symptoms, which I’ve had for weeks, haven’t changed since I tested negative last week, and I’ve still been self-isolating. Seems like it might be good to ask how recent test was and a little more about behavior? -
Data Mismatch
Astounding that the Healthy Together app and the Health Department data are not synced. Got a text message telling me my test results are available, but cannot access them through the app... even though the app is telling me I have test results. We can do better than this. -
Stopped working
My app was working great but now every time I try to use it it wants me to start all over. I enter the information but it takes me back to the get started page so I can’t actually do my daily check in.
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I don't really know what star to give this app as it has been helpful to a degree. But why I am here leaving this review is that I just recently saw a positive test result, on a day that I never took a test. I could not find any other numbers to contact to bring this problem to anyone's attention. Don't want reported numbers thrown off by inaccurate apps.
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So frustrated with this app. I have the info from the testing company and I've verified it with them but the app is still telling me the info is wrong so I can't get my test results. Seriously this is the worst! And the response from the developer clearly doesn't read the info I posted. I did verify with the lab, I have the info in front of me, all correct. It is the APP that isn't working!
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Complete waste of time, I can't get a detailed report on mine,cannot download my results either, only shows that I am negative. When I try to get my daughter's it won't accept the date of birth and then it locks me out. O stars app,please get rid of it and go back to the old system!!!!
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I have never written any kind of review before. Getting my covid 19 results back has been the most frustrating and difficult experience. Im getting notifications that my results are in but they are unreitriveable . I put in the information they ask for and its not accepted . Its been 5 days since mt testing. I've downloaded the Healthy Together app and it just keeps going in circles . I called the testing site (CVS) and they just give me the same phone number ZERO STARS
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Not worth the trouble.
First, is the symptom checker. I answer yes to a scratchy throat and am told to get tested - no consideration for the fact I have terrible sinuses and with all the fireworks it’s got them draining like a goo factory! Don’t we need some follow up questions to see if it’s normal? For this reason I quit doing the daily checks. Second, I’m told Utah turned off the location tracking because they thought fewer people will use the app. Wasn’t that the main value in this app? The need for contact tracing? Where is the value now? The only value now is finding testing - I can do that through the Internet. I will be deleting this app. Thank you Utah - good use of my money! -
There's something seriously wrong with this app. It won't let me past the birthday screen to see my results. it looks like there's a ton of others that have had this problem based on other reviews and the response is always that the test center put information in wrong. I know that the testing center has my information correct because I have a paper that they printed out with my birthday on it. And would they really mess up enough people's personal info to get this many identical reviews?
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Don’t get fooled by the fake reviews
It’s amazing to me Utah would flood the reviews section with a ton of 5 star spam. Read through all those reviews and tell me they don’t seem suspicious. The first day this app was out it had thousands of 5 star reviews and people praising the state for a lot of stuff unrelated to the app at all. Utah needs to use the Apple & Google contact tracing API, full stop. There’s zero excuse to be collecting citizens’ locations, names, phone numbers and everyone they come in contact with in a centralized database. If the company who makes this app gets hacked, the hackers will have every movement you made since you downloaded this app. -
Use the Google/Apple API instead of collecting our location data
Utah paid $2.5m to purchase this app, and pays $300k/month to the developers. 45k people have downloaded the app, out of our 3.2m population. This was a complete waste of taxpayer money. Apple and Google collaborated to build a privacy-first API that apps can use to notify people who are exposed to someone who tested positive for COVID. Apple and Google’s approach doesn’t collect any location data or personally identifiable data. It’s decentralized and anonymous, and doesn’t even rely on states needing their own apps. The Healthy Together app has chosen to ignore what Apple and Google built. It sends location data to a centralized server, and this location data is linked to personal data as well. It’s built by a small social media startup - if they’re hacked, then all of our personal information is at risk. They need to adopt Apple and Google’s private, anonymous API, rather than collecting our location data. -
this app is HORRIBLE. Everytime you exit it requests the a passcode you enter the one they text you and it shows up wrong so you have to request a new one ive request 7-10 just to complete my families. They need a better process.
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HORRIBLE!!!! I can't get pass B'day. Keeps telling me doesn't match. I KNOW MY B'DAY. IDIOTS. Starting to think it's just another way to hack and get personal information. Get rid of this app or FIX IT ASAP. Now the damn thing won't even let me send and/or post my review. Ill give it a 1star only to see if it will then allow my review to post ,but it actually deserves -100 stars. Yeah its just that bad!!
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Release Notes
1.4.56
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