5K+
Downloads
Sorry, there are no coupons for this app. You can request a coupon or check out similar offers from AppGrooves.
About Healthfirst NY
The Healthfirst NY Mobile App keeps access to healthcare close at hand. Use it to find care that’s in your network, locate essential services nearby, view your digital member ID, and more. We’re working around the clock to add even more app features and to connect you to the care you need.
Healthfirst members can:
• Search for in-network care providers by specialty, location, gender, and language.
• Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more.
• Access their digital member ID and save, email, text, and AirDrop it.
• View and change their primary care provider (PCP).
• Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender.
• View membership information.
• Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video.
• Contact Healthfirst Member Services to get answers to benefit questions.
• Get instant notifications on their device to stay in the know, learn about new features, and more.
Healthfirst members can:
• Search for in-network care providers by specialty, location, gender, and language.
• Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more.
• Access their digital member ID and save, email, text, and AirDrop it.
• View and change their primary care provider (PCP).
• Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender.
• View membership information.
• Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video.
• Contact Healthfirst Member Services to get answers to benefit questions.
• Get instant notifications on their device to stay in the know, learn about new features, and more.
Write a Review
-
Great initiative! More work to do!
Oct 17, 2020 I love that Healthfirst now has an app! The app experience is so much better than the website. However, key features are missing: find a doctor near me, view claims, and payments (pay and view history). Also, pls allow FaceID login.more -
Nice app
Oct 15, 2020 This app is great, however I had issues in the beginning to be able to access my account. I tried twice with customer service and it seems like these customer service reps are incompetent. One told me they will call me back and never did. The other one told me I can’t login because I have to call NY State of Health to get access. She also said I can’t use my online credentials to login, which is incorrect. I was able to finally login when I used my online credentials. PLEASE TRAIN YOUR REPS BECAUSE THEY SEEM TO NOT HAVE ANY KNOWLEDGE ABOUT HOW TO ACCESS THIS APP. THANK YOUmore -
Oct 21, 2020 Can you add a way to pay the premium through app? Overall it functions like the website. -
Jan 4, 2021 good but it doesn't let you pay your bill -
Bill pay
Jun 28, 2020 Can’t pay the bill through this app
-
Feb 11, 2021 It won't let me do anything. All I get are error messages. I'm uninstalling. -
Jan 29, 2021 Doesn't Meet My Needs. No option to pay my monthly premium so I will be uninstalling. -
Lame
Jan 27, 2021 I’m excited for the app but out of all the pictures you show you can do with this new app, you can do two things which is call Customer Services and see your medical ID. Kinda frustrating they show more promise than they are giving. If your gonna out an app out there just have all the features your promising because finding a doctor on the initially website is tiresome and time consuming. Was really looking forward to it. Smh. Maybe in another couple of months.more -
Can’t make a payment
Sep 26, 2020 I thought this app was going to be a good idea and for the most part it is but I’d still have to either make a payment in person or go to the separate website to make a payment. I would like to be able to pay and have access to everything in one app. Probably will be deleting the app until that aspect is added.more -
Feb 6, 2021 Zero stars for useless app
No reviews available
-
Outstanding
Dec 23, 2020 Upon opening the app the first time, I was elated with the layout. I had no problems or concerns logging in and see my information in such an easy manner. WOW!!! -
Feb 27, 2021 Fine so far !!! -
Awesome
May 21, 2020 Thank you for making it so easy -
Feb 19, 2021 Good -
Great app
Apr 19, 2020 So helpful and easy to use!
-
Great initiative! More work to do!
Oct 17, 2020 I love that Healthfirst now has an app! The app experience is so much better than the website. However, key features are missing: find a doctor near me, view claims, and payments (pay and view history). Also, pls allow FaceID login.more -
Oct 21, 2020 Can you add a way to pay the premium through app? Overall it functions like the website. -
Bill pay
Jun 28, 2020 Can’t pay the bill through this app -
Jan 7, 2021 Can i pay bills by this app ?
-
Nice app
Oct 15, 2020 This app is great, however I had issues in the beginning to be able to access my account. I tried twice with customer service and it seems like these customer service reps are incompetent. One told me they will call me back and never did. The other one told me I can’t login because I have to call NY State of Health to get access. She also said I can’t use my online credentials to login, which is incorrect. I was able to finally login when I used my online credentials. PLEASE TRAIN YOUR REPS BECAUSE THEY SEEM TO NOT HAVE ANY KNOWLEDGE ABOUT HOW TO ACCESS THIS APP. THANK YOUmore -
Jan 4, 2021 good but it doesn't let you pay your bill -
Pretty good but cant make payments
Jan 28, 2021 Like the title says the app is pretty good i was having a hard time finding a dentist who accepts hf insurance but on this app its way easier but i initially downloaded this app thinking i wouldn’t have to go online to pay my bill I can just use the app I was wrong.more
-
Lame
Jan 27, 2021 I’m excited for the app but out of all the pictures you show you can do with this new app, you can do two things which is call Customer Services and see your medical ID. Kinda frustrating they show more promise than they are giving. If your gonna out an app out there just have all the features your promising because finding a doctor on the initially website is tiresome and time consuming. Was really looking forward to it. Smh. Maybe in another couple of months.more -
Can’t make a payment
Sep 26, 2020 I thought this app was going to be a good idea and for the most part it is but I’d still have to either make a payment in person or go to the separate website to make a payment. I would like to be able to pay and have access to everything in one app. Probably will be deleting the app until that aspect is added.more -
Jan 11, 2021 I don't see a way to pay my bill ..
-
Feb 11, 2021 It won't let me do anything. All I get are error messages. I'm uninstalling. -
Jan 29, 2021 Doesn't Meet My Needs. No option to pay my monthly premium so I will be uninstalling. -
Feb 6, 2021 Zero stars for useless app -
SAYS MY ID AND PASSWORD IS INVALID
Jul 20, 2020 Just loaded up this application and it will not take my login ID and password which in fact it DOES ACCEPT WITH A WEB BROWSER time and time again but the app is useless so it’s gonna be deleted. Using IOS 13.5.1 -
Useless
Dec 4, 2020 App will still not load completely in English.
What’s Groovy
So you created an app with like a bunch of good things like viewing my ID, customer service, finding a doctor and even human resources with a lot of info I barely use, and that’s awesome, but I can’t use the app to pay my bill every month? What’s the point? When I go to the site on my phone to pay, I go through 4 different windows your site opens up to me until I can get to the pay my bill option (and sometimes that doesn’t work either - tells me to come back at later time smh). It’s a basic! Not sure why you made it so complicated to pay you. Don’t you want money right away? Please add this feature to the app and make our life easier! Thank you!
more
less
What’s Subpar
Everything is uh oh error has occurred. It won't allow you to sign up for the mobile app whether child's or parent's info is entered. When you log into the regular website you cannot view digital cards...and alot more. Website does not work and is not navigable. Also when doctors office try to verify with member I.D. number it says invalid. I had to call member services to have them call the doc to let them know insurance and I.D. is good and correct and give them a reference number. Ridiculous
more
less
Filter Reviews
-
Great initiative! More work to do!
I love that Healthfirst now has an app! The app experience is so much better than the website. However, key features are missing: find a doctor near me, view claims, and payments (pay and view history). Also, pls allow FaceID login. -
Nice app
This app is great, however I had issues in the beginning to be able to access my account. I tried twice with customer service and it seems like these customer service reps are incompetent. One told me they will call me back and never did. The other one told me I can’t login because I have to call NY State of Health to get access. She also said I can’t use my online credentials to login, which is incorrect. I was able to finally login when I used my online credentials. PLEASE TRAIN YOUR REPS BECAUSE THEY SEEM TO NOT HAVE ANY KNOWLEDGE ABOUT HOW TO ACCESS THIS APP. THANK YOU -
Can you add a way to pay the premium through app? Overall it functions like the website.
-
good but it doesn't let you pay your bill
-
Bill pay
Can’t pay the bill through this app -
Pretty good but cant make payments
Like the title says the app is pretty good i was having a hard time finding a dentist who accepts hf insurance but on this app its way easier but i initially downloaded this app thinking i wouldn’t have to go online to pay my bill I can just use the app I was wrong. -
Can i pay bills by this app ?
-
Outstanding
Upon opening the app the first time, I was elated with the layout. I had no problems or concerns logging in and see my information in such an easy manner. WOW!!! -
Fine so far !!!
-
Awesome
Thank you for making it so easy
-
Fantastic
Great App!
-
Outstanding
Upon opening the app the first time, I was elated with the layout. I had no problems or concerns logging in and see my information in such an easy manner. WOW!!! -
Fine so far !!!
-
Awesome
Thank you for making it so easy -
Good
-
Great app
So helpful and easy to use! -
Goodheelling plan
-
Excellent
-
Fantastic
Great App! -
Healthyer Progressive
-
Great initiative! More work to do!
I love that Healthfirst now has an app! The app experience is so much better than the website. However, key features are missing: find a doctor near me, view claims, and payments (pay and view history). Also, pls allow FaceID login. -
Can you add a way to pay the premium through app? Overall it functions like the website.
-
Bill pay
Can’t pay the bill through this app -
Can i pay bills by this app ?
-
Nice app
This app is great, however I had issues in the beginning to be able to access my account. I tried twice with customer service and it seems like these customer service reps are incompetent. One told me they will call me back and never did. The other one told me I can’t login because I have to call NY State of Health to get access. She also said I can’t use my online credentials to login, which is incorrect. I was able to finally login when I used my online credentials. PLEASE TRAIN YOUR REPS BECAUSE THEY SEEM TO NOT HAVE ANY KNOWLEDGE ABOUT HOW TO ACCESS THIS APP. THANK YOU -
good but it doesn't let you pay your bill
-
Pretty good but cant make payments
Like the title says the app is pretty good i was having a hard time finding a dentist who accepts hf insurance but on this app its way easier but i initially downloaded this app thinking i wouldn’t have to go online to pay my bill I can just use the app I was wrong.
Filter Reviews
-
It won't let me do anything. All I get are error messages. I'm uninstalling.
-
Doesn't Meet My Needs. No option to pay my monthly premium so I will be uninstalling.
-
Lame
I’m excited for the app but out of all the pictures you show you can do with this new app, you can do two things which is call Customer Services and see your medical ID. Kinda frustrating they show more promise than they are giving. If your gonna out an app out there just have all the features your promising because finding a doctor on the initially website is tiresome and time consuming. Was really looking forward to it. Smh. Maybe in another couple of months. -
Can’t make a payment
I thought this app was going to be a good idea and for the most part it is but I’d still have to either make a payment in person or go to the separate website to make a payment. I would like to be able to pay and have access to everything in one app. Probably will be deleting the app until that aspect is added. -
Zero stars for useless app
-
I don't see a way to pay my bill ..
-
SAYS MY ID AND PASSWORD IS INVALID
Just loaded up this application and it will not take my login ID and password which in fact it DOES ACCEPT WITH A WEB BROWSER time and time again but the app is useless so it’s gonna be deleted. Using IOS 13.5.1 -
Useless
App will still not load completely in English. -
It tried
The app can’t load my digital ID which defeats the purpose of the app
No reviews available
-
Lame
I’m excited for the app but out of all the pictures you show you can do with this new app, you can do two things which is call Customer Services and see your medical ID. Kinda frustrating they show more promise than they are giving. If your gonna out an app out there just have all the features your promising because finding a doctor on the initially website is tiresome and time consuming. Was really looking forward to it. Smh. Maybe in another couple of months. -
Can’t make a payment
I thought this app was going to be a good idea and for the most part it is but I’d still have to either make a payment in person or go to the separate website to make a payment. I would like to be able to pay and have access to everything in one app. Probably will be deleting the app until that aspect is added. -
I don't see a way to pay my bill ..
-
It won't let me do anything. All I get are error messages. I'm uninstalling.
-
Doesn't Meet My Needs. No option to pay my monthly premium so I will be uninstalling.
-
Zero stars for useless app
-
SAYS MY ID AND PASSWORD IS INVALID
Just loaded up this application and it will not take my login ID and password which in fact it DOES ACCEPT WITH A WEB BROWSER time and time again but the app is useless so it’s gonna be deleted. Using IOS 13.5.1 -
Useless
App will still not load completely in English. -
It tried
The app can’t load my digital ID which defeats the purpose of the app
There are no editor reviews currently available. Please check again soon.
Release Notes
v1.490.0
Feedback or Complaints? AppGrooves helps you contact the developer directly.
