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Google Chat

Google Chat

Google LLC

Collaborate seamlessly with Google Chat, part of Google Workspace

4.0 Ratings 54K+ Reviews 5M+ Downloads

Ratings & Reviews

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  • Sep 13, 2021

    By Kshitij Suvarna
    Now it has become better but still there are some issues. When I put a status (When there is a will, there is a way) it will give the option to clear it but doesn't give the option to make the status to stay forever. I can't record messages, I can't delete/edit messages. Spaces is also not a good name for teams , teams or rooms are only better. Also, I cant view 2 conversations at the same time and this feature was there in Hangouts. This app is ok not bad but not good also. Hangouts was better.
  • So I'd say that its an improvement over hangouts. So good job there. BUT Jul 23, 2021

    By Tcn27263829
    So I'm going to start with my pros at the moment: 1- everything else seems to be mostly functional 2- all my chats and rooms are there and accessible 3- the app doesn't crash as far as I can tell. These are really good things! ... but tbh this app is missing quite a bit to be set up for the iPad. The desktop web app is soooo much better. 1- No slide over or split screen (come on its 2021 here lets go) 2- App screen usage is abysmal. I'm definitely looking at a stretched out iphone app. Even the hangouts UI is set up better than this. The Chat Webapp really is what we need here. Though even that isn't perfect. 3-reply to does NOT EXIST. Kinda big oof there. 4- On mobile I can't type out an emoji and have it pop up like on desktop. And lets be honest thats about 150x faster. TBH this is an improvement over Hangouts, but lets not forget how antiquated Hangouts was. This works, and it's better, but there's a lot more to do.
  • It isn’t that bad! Apr 17, 2021

    By I love random apps
    Ok, setting aside the lack of audio/video call features, I actually prefer Google chat over Google hangouts for several reasons. (1) there’s dark mode, (2) the interface is smooth, (3) you can react to messages with emojis, (4) I can actually see everyone’s profile pictures. Is it ripping off discord a bit? Yeah, but I don’t mind. The only downside for me is that you can’t switch between accounts easily, or see all your contacts (unless you have an open chat with them). But overall it works fine, and it feels much better than hangouts. Hangouts has been going downhill for a while (like mentioned earlier, I can barely see anyone’s profile pics + no dark mode). And the calls in hangouts never had good connectivity. I know this wasn’t a “me” problem because my friends also had similar issues. So overall, I definitely recommend Google Chat as a replacement for Hangouts, especially if you mostly text!
  • Sep 16, 2021

    By JECaine
    Edit:thanks for adding a landscape mode, it's so much easier to type on. Now if I could just figure out why my Google chat is not working in Android Auto. I like Google Chat, additionally the web version makes it easier to chat with friends in front of my computer. My biggest gripe is that Google chat doesn't have a landscape mode. I am awful at typing in portrait mode and holding up my phone with my pinkies gets painful. Please add a landscape mode and I'll change my rating.
  • It’s fine, I guess? Sep 24, 2021

    By tamber14
    Admittedly, I’m aggravated about being pushed to switch from hangouts, and that’s going to affect my view of this app, but dear god why can’t I put group chats and DMs in the same tab? Switching back and forth is frustrating and confusing. It’s also hard to tell who’s said what, and implementing literally any system for that would make a huge difference. On a less important note, I’d like to be able to assign a photo to a group chat so the icon isn’t just a letter (if there is a way to do this, I couldn’t find it, and I Looked). On the plus side, having the docs and sheets we’ve shared in a tab for group chats is really cool (I’d love to be able to see photos, too, as well as have this option for DMs), it infinitely easier to search than hangouts was, and there is dark mode integration. Overall, it’s fine, I guess? It feels very similar to Microsoft Teams, which is to say not ideal for a casual messaging app but probably a good option for work.
  • Desktop? Great! Mobile? Not so great Jun 22, 2021

    By Im just here lol
    Hey, this is someone who has used Hangouts VERY often. When I heard things were moving to Chat, I didn’t mind. On desktop, it was great. I really liked the reactions and the upgrade on statuses, that was cool. But on mobile? Sheeesh, not so good. There’s this weird glitch where I can’t send videos, even when they’re relatively short, and I can’t hardly send photos either! You can’t send multiples at once like you did on HG, and there’s no way to monitor if they’re sending or not. You hit send and you’re just shown the chat- you don’t see the picture sending or anything and its kind of annoying. Also, there seems to be a lag in statuses. Me and my friend had both set ourselves as active (both using chat) yet to each other, we showed as away. Yet my other friend (me using chat, him using hangouts) appeared as active. 🤨 If you’re going to do a transfer from HG to Chat, could you have at least ACTUALLY made Chat better?
  • It’s great but... May 2, 2021

    By Adakai C. Kelley
    I have been using Google Hangouts for years now to communicate with my friends who don’t have phones to talk with. I love the new interface they have added for Google Chat. But I have a few issues with the app. (1) In group chats or rooms you can’t see if anybody has seen your message or not. This isn’t something that would be a life changer but it would be nice to have. (2)One of the features that Hangouts offered was the icon features. In Hangouts, if your friend were to be on your chat with them, their icon would be visible. If they went off of the chat their icon would fade a slight bit. I would also like this feature just because it helps me tell of their actually online. (3) When somebody goes offline from Hangouts it takes 15 minutes for Chat to get the I formation that they went offline. This is a big thing that needs to be worked on.
  • Missing from Serbian AppStore Apr 29, 2021

    By DaliborSuh
    This app is missing from Serbian iOS AppStore for more than a year since Serbian iOS AppStore has been enabled and all the developers have been informed in March 2020. All developers have enabled their apps but most of google apps are not available on Serbian iOS AppStore so we cannot download or update our apps or write feedback, except here, and only when we manually change our regions to us and lose all our paid subscriptions in order to be able to send feedback through the AppStore . So this is the only way we, Serbian users, can share our feedback. Official support does not want to help us and we pay for services we cannot use. So, please, inform your devs to enable this apps ob Serbian iOS AppStore ASAP. We will soon reach out to media to make wider attention to this issue and google discrimination of Serbian users if not fixed soon. Thanks.
  • Disappointing transition from Hangouts Aug 1, 2021

    By ZaZeesMamee
    I know my personal 2 cents won’t matter much to Google, and will honestly seem silly to most; but… Where are the stickers??! That one bit of personalization made Hangouts so comfortable and warm for emotional expression in personal conversations. Yes, of course there are universal emojis and Apple memojis… but the stickers (especially the bunny and cat) are just perfect and ADORABLE. Why would you take those away? It seems like it would be such a simple feature to carry over. For this reason alone, I will hang on to Hangouts until its dying breath. Conversations just aren’t the same without them. For what it’s worth the discussion UI itself isn’t all that personable, either. Chat was definitely intended for a more business, streamlined discussion. Hangouts’ casual comfiness of the alternating bubbles per sender/recipient will certainly be missed.
  • Sep 17, 2021

    By Mark Macdonald
    I switched to Chat when Google deprecated Hangouts. The cons are, Chat doesn't seem to add shortcuts for your frequent contacts to the "Share" menu, like Hangouts did. If you share stuff a lot, this is a pain because it requires an extra tap. Chat also has a habit of freezing for a moment when you send a link to someone. Irritating. On the positive side, you can search chat history (finally!). So that's cool I guess.
  • Sep 13, 2021

    By Kshitij Suvarna
    Now it has become better but still there are some issues. When I put a status (When there is a will, there is a way) it will give the option to clear it but doesn't give the option to make the status to stay forever. I can't record messages, I can't delete/edit messages. Spaces is also not a good name for teams , teams or rooms are only better. Also, I cant view 2 conversations at the same time and this feature was there in Hangouts. This app is ok not bad but not good also. Hangouts was better.
  • So I'd say that its an improvement over hangouts. So good job there. BUT Jul 23, 2021

    By Tcn27263829
    So I'm going to start with my pros at the moment: 1- everything else seems to be mostly functional 2- all my chats and rooms are there and accessible 3- the app doesn't crash as far as I can tell. These are really good things! ... but tbh this app is missing quite a bit to be set up for the iPad. The desktop web app is soooo much better. 1- No slide over or split screen (come on its 2021 here lets go) 2- App screen usage is abysmal. I'm definitely looking at a stretched out iphone app. Even the hangouts UI is set up better than this. The Chat Webapp really is what we need here. Though even that isn't perfect. 3-reply to does NOT EXIST. Kinda big oof there. 4- On mobile I can't type out an emoji and have it pop up like on desktop. And lets be honest thats about 150x faster. TBH this is an improvement over Hangouts, but lets not forget how antiquated Hangouts was. This works, and it's better, but there's a lot more to do.
  • It isn’t that bad! Apr 17, 2021

    By I love random apps
    Ok, setting aside the lack of audio/video call features, I actually prefer Google chat over Google hangouts for several reasons. (1) there’s dark mode, (2) the interface is smooth, (3) you can react to messages with emojis, (4) I can actually see everyone’s profile pictures. Is it ripping off discord a bit? Yeah, but I don’t mind. The only downside for me is that you can’t switch between accounts easily, or see all your contacts (unless you have an open chat with them). But overall it works fine, and it feels much better than hangouts. Hangouts has been going downhill for a while (like mentioned earlier, I can barely see anyone’s profile pics + no dark mode). And the calls in hangouts never had good connectivity. I know this wasn’t a “me” problem because my friends also had similar issues. So overall, I definitely recommend Google Chat as a replacement for Hangouts, especially if you mostly text!
  • Sep 16, 2021

    By JECaine
    Edit:thanks for adding a landscape mode, it's so much easier to type on. Now if I could just figure out why my Google chat is not working in Android Auto. I like Google Chat, additionally the web version makes it easier to chat with friends in front of my computer. My biggest gripe is that Google chat doesn't have a landscape mode. I am awful at typing in portrait mode and holding up my phone with my pinkies gets painful. Please add a landscape mode and I'll change my rating.
  • It’s fine, I guess? Sep 24, 2021

    By tamber14
    Admittedly, I’m aggravated about being pushed to switch from hangouts, and that’s going to affect my view of this app, but dear god why can’t I put group chats and DMs in the same tab? Switching back and forth is frustrating and confusing. It’s also hard to tell who’s said what, and implementing literally any system for that would make a huge difference. On a less important note, I’d like to be able to assign a photo to a group chat so the icon isn’t just a letter (if there is a way to do this, I couldn’t find it, and I Looked). On the plus side, having the docs and sheets we’ve shared in a tab for group chats is really cool (I’d love to be able to see photos, too, as well as have this option for DMs), it infinitely easier to search than hangouts was, and there is dark mode integration. Overall, it’s fine, I guess? It feels very similar to Microsoft Teams, which is to say not ideal for a casual messaging app but probably a good option for work.
  • Desktop? Great! Mobile? Not so great Jun 22, 2021

    By Im just here lol
    Hey, this is someone who has used Hangouts VERY often. When I heard things were moving to Chat, I didn’t mind. On desktop, it was great. I really liked the reactions and the upgrade on statuses, that was cool. But on mobile? Sheeesh, not so good. There’s this weird glitch where I can’t send videos, even when they’re relatively short, and I can’t hardly send photos either! You can’t send multiples at once like you did on HG, and there’s no way to monitor if they’re sending or not. You hit send and you’re just shown the chat- you don’t see the picture sending or anything and its kind of annoying. Also, there seems to be a lag in statuses. Me and my friend had both set ourselves as active (both using chat) yet to each other, we showed as away. Yet my other friend (me using chat, him using hangouts) appeared as active. 🤨 If you’re going to do a transfer from HG to Chat, could you have at least ACTUALLY made Chat better?
  • It’s great but... May 2, 2021

    By Adakai C. Kelley
    I have been using Google Hangouts for years now to communicate with my friends who don’t have phones to talk with. I love the new interface they have added for Google Chat. But I have a few issues with the app. (1) In group chats or rooms you can’t see if anybody has seen your message or not. This isn’t something that would be a life changer but it would be nice to have. (2)One of the features that Hangouts offered was the icon features. In Hangouts, if your friend were to be on your chat with them, their icon would be visible. If they went off of the chat their icon would fade a slight bit. I would also like this feature just because it helps me tell of their actually online. (3) When somebody goes offline from Hangouts it takes 15 minutes for Chat to get the I formation that they went offline. This is a big thing that needs to be worked on.
  • Missing from Serbian AppStore Apr 29, 2021

    By DaliborSuh
    This app is missing from Serbian iOS AppStore for more than a year since Serbian iOS AppStore has been enabled and all the developers have been informed in March 2020. All developers have enabled their apps but most of google apps are not available on Serbian iOS AppStore so we cannot download or update our apps or write feedback, except here, and only when we manually change our regions to us and lose all our paid subscriptions in order to be able to send feedback through the AppStore . So this is the only way we, Serbian users, can share our feedback. Official support does not want to help us and we pay for services we cannot use. So, please, inform your devs to enable this apps ob Serbian iOS AppStore ASAP. We will soon reach out to media to make wider attention to this issue and google discrimination of Serbian users if not fixed soon. Thanks.
  • Disappointing transition from Hangouts Aug 1, 2021

    By ZaZeesMamee
    I know my personal 2 cents won’t matter much to Google, and will honestly seem silly to most; but… Where are the stickers??! That one bit of personalization made Hangouts so comfortable and warm for emotional expression in personal conversations. Yes, of course there are universal emojis and Apple memojis… but the stickers (especially the bunny and cat) are just perfect and ADORABLE. Why would you take those away? It seems like it would be such a simple feature to carry over. For this reason alone, I will hang on to Hangouts until its dying breath. Conversations just aren’t the same without them. For what it’s worth the discussion UI itself isn’t all that personable, either. Chat was definitely intended for a more business, streamlined discussion. Hangouts’ casual comfiness of the alternating bubbles per sender/recipient will certainly be missed.
  • Sep 17, 2021

    By Mark Macdonald
    I switched to Chat when Google deprecated Hangouts. The cons are, Chat doesn't seem to add shortcuts for your frequent contacts to the "Share" menu, like Hangouts did. If you share stuff a lot, this is a pain because it requires an extra tap. Chat also has a habit of freezing for a moment when you send a link to someone. Irritating. On the positive side, you can search chat history (finally!). So that's cool I guess.
  • Sep 23, 2021

    By Aaron Blankenship
    Update: still no voice features in an application called chat. One star, this is a pitiful excuse for an application for a phone. No voice calls, and splitting group chat from direct chat tabs? No thanks I'll just use Facebook Messenger. Please stop messing with what works. Having your own messages inline with others is silly, this isn't an AOL chat room.
  • Disappointing after Hangouts May 6, 2021

    By Hams1980
    Google Chat added the ability to have rooms where specific topic threads can be created. That’s really nice and a feature we were hoping for coming from Hangouts. Unfortunately, that’s about where the improvements end. Google Chat is at its best on the mobile app, but if you’re using it regularly, across mobile and in the desktop chrome extension, you’ll quickly see the questionable choices made by the developers. I used Hangouts and now use Chat in a professional environment, for more casual short form comms, and it’s clear after 6 weeks of heavy use that Chat wasn’t designed for anything more than light usage. It’s completely unwieldy with more than 20 active conversations. The alphabetical sorting of conversations means hunting down the person you were just talking to. The conversations are spaced relatively far apart and take up way too much screen real estate. The color scheme is blindingly bright. Et cetera. If you’re only using the phone app and only for chatting with a limited number of friends socially, which is clearly the use case they have decided to laser focus on, you’ll be fine with it. If you’re on the mobile app only, ok. If you’re hoping to do more with it, you should look elsewhere for a more thoughtfully designed, and scalable, communication method.
  • The least user friendly invention since the square wheel Jun 26, 2021

    By Ilovedragons105
    1. It separates one-on-one conversations and group chat rooms into two different sections, so you’re constantly switching back and forth to check on everything. 2. All wording is on one side of the screen, unlike a normal texting chat design (like discord) — while some might be used to this it can get seriously confusing, and there’s no way to personalize it to make it easier to read. Not only that, all wording is formatted in rows, not in text bubbles. This can make comments and messages blur together and get confusing if you aren’t used to that kind of messaging. In summary, hangouts is far more manageable and user friendly, and personally I think that chats should have merged with hangouts so that we could get the best of both worlds, instead if all of us being shoved into this circus of a site. Honestly, the only good thing I could find about chats that was nice was the dark mode (something google hangouts doesn’t have.) This is a big switch for a lot of hangouts users, and I wish that they would make it more manageable so that we could personalize it better. I’m sure in time I’ll get used to it, but I do think that this transition could have panned out better.
  • Sep 9, 2021

    By Isaiah Lipot
    Honestly this is a disappointment of a replacement for Hangouts, this is just a downgrade. You removed the feature too attach multiple files, seeing how long ago someone was on, no problems in the files sent, and other key features. All you added was the activity labels, emojis, and key word searching. Everything else you deleted and completely ruined. You didn't need to remove hangouts, just update Chat more like hangouts or just update Hangouts to be better instead. I'm waiting for a fix 😒
  • Sep 24, 2021

    By Alex Kulshyn
    Horrible execution Google. I don't even know how this app is avg 3.5 stars. Others already mention multiple shortcomings of this app. But the sudden switch to it is the worst. You didn't even try to ease people into new UI/feature set. Multiple bugs, app is constantly freezing and not as responsive as hangouts and I am on S20. Can't image what lower spec phones experience like.
  • Sep 24, 2021

    By ULQPlaysGames
    Let's think about why google made a very great app go bye bye and replace it with 3 APPS. This is just Rude. It's like google does not want to be a good company anymore. At least hangouts was able to let you send files, videos, and pictures, and don't get me started on the amount of positivity Hangouts had, and this app doesn't have any of that. like, Google chat just came out of the oven, and it was not baked even a little bit correctly. My review? This app is terrible.
  • Slightly better that Hangouts. Not worth the effort. Aug 11, 2021

    By Rob in phx
    So, Google… copy & paste of images on iOS? Why not? Every other chat app supports this. So painful to use Chat because of this. How about replying to a specific message in a chat? Nope. iMessage, Facebook and many other platforms have this. A media gallery of images / videos / links / attachments sent in a chat? Nope! Duplicate notifications between Gmail and Chat app by default? Google’s got you covered! Rich presence status (i.e active 30 min ago on Mobile) nope. Hangouts had that. Marginally better search- really the same as Hangouts, just now a mobile interface. Google doesn’t know what this app is for… work / productivity communication? Personal communication between friends? Both? It seems like everyone is pushed from hangouts to Chat, yet chat doesn’t suite the needs of either work or personal users. Basically, new app. New name. New frustrations. Little improvements. 70% of what users want, and 30% left to never be developed. That’s Google and messaging in a nutshell.
  • Sep 19, 2021

    By Miss Flora The Writer
    The UI and android phone functions on this app are confusing & unintuitive. The loading screen says "Google Workspace" but the app is called "Google Chat." ...?? And theres 3 tabs for Chat, Files and Tasks, which i dont need. How things are named is also makes it confusing to navigate. The layout just doesnt look nice and i have dyslexia, and so it makes it hard to read and understand what im doing. I'm going to keep using hangouts for messages until Im not allowed too anymore.
  • Sep 22, 2021

    By Jordan Miller
    Very poor replacement for Hangouts. Doesn't have all the features as Hangouts had nor basic features you'd expect. Can only send one photo at a time. Can't copy photos. Can't open videos natively (have to open with then choose photos app). Video calls use Google Meet links instead of being natively in the app. Can see a lot of non-business userbase going to other social platforms since apparently Google doesn't want them.
  • Sep 13, 2021

    By Indica Lukerelli
    The news that people are rating this badly because they don't want to move from Hangouts is misleading. Chat is a downgrade as far as features go. It is not yet integrated with Android services for sharing. You can't send multiple pieces of media at once, you have to send everything individually. You have to tap in to open each media item to save it now. Several instances of the app open at once for no reason and it crashes. People are rating it badly because it's worse. It's that simple.

No reviews available

No reviews available

  • Oh my goodness why is this so good!! Sep 7, 2021

    By Mamaof 5
    The advanced tech on this app compared to google hangout is so amazing my brain wants to explode! The fact that I don’t have to scroll through all my chats to privately message someone 😍😍😍. There are so many cool improvements on here like being able to tag someone, and also being able to react to other people messages. Anyway this goes out to all my weird friends that think google hangouts is better (it’s not). WHEN I WAS A YOUNG BOY MY FATHER TOOK ME INTO THE CITY TO SEE A MARCHING BAND!!!
  • Out with Hangouts, In with Google Chat. Aug 8, 2021

    By Motorshoes
    I (we) have been using this now for a couple months and I like the way it sends and receives the messages. Sometimes I send by quick touch a partial message, but it is easy to just resume with next one to send and is almost seamless. Photos send very well. This is a fine way to stay in touch with someone anywhere in the world as far as I know. Thanks Google!
  • Another failed google does not understand my needs Feb 11, 2019

    By GnnBroadcasting
    1) do not have phone 2) want app handouts for iPad Pro not to see iPhone version is not acceptable on iPad Pro. 3) as disable veteran your iPhone app hangouts is not acceptable to work vertically . 4) what the hell happen to google that I loved? 5) still cannot do edits or delete emails accounts no longer have. Delete apps or account functions gone, where is customer support that did have before just gone with failed apps, give me my iPad Pro hangout app and delete functions in admin settings. 6) NOT CHAT FUNCTIONS FOR A CHAT HANGOUT APP, NO PLACE TO TYPE ANYWHERE ON IPAD PRO. 7) NO GOOGLE SUPPORT AS ADVERTISED ON THIS NEW HANGOUT APP , YOU HAVE GOT TO BE KIDDING NO CHAT MODE SEE NO PLACE TO TYPE AND SEE NOT HELP FUNCTIONS AS YOU ADVERTISED TO GET HELP USING CHAT MODE HANGOUT.
  • Gchat is good Mar 1, 2021

    By eeeeeeeeemmmmmmmyyyyyyy
    When I downloaded gchat, I looked at reviews and almost deleted it. But when I used it, it helped me keep track of everything with my friends! When I wanted to go shopping, and none of my friends that had phone numbers could answer me, so I downloaded chat and now I can communicate with them all! I really suggest chat
  • Bug that makes it a deal breaker. Sep 11, 2020

    By Gavin Hern
    Works fine but the notification badge is stuck at (1) despite not having any unread messages and there's nothing I can do about it. I have tried uninstalling and reinstalling the application to no success. I have to disable badge notifications, meaning I miss out on messages a lot..
  • Chat Works So Well Aug 1, 2021

    By Hard to pkease
    I find that Chat gives a quick response to my touch and sends my message very quickly. It provides the ability to keep in touch with all contacts and friends. I highly recommend it to those with friends you need to communicate with.
  • Great service Feb 24, 2021

    By Rap station
    I am able to chat with my friends with no problem and we have created rooms. I have tried to refresh the page but no matter what my icon stays the same even though I changed my icon. I think that is the only problem I have though.
  • Call Me Google, I’m a teacher! Jun 15, 2021

    By RenqJ
    I love this app! It helped my classroom to come alive outside of the four walls of a room… But I have to be on 24 hour watch. As a teacher, I don’t have the control of the room that I would like too. Honestly, what is really appreciate if Google would call me & hire me as an Educator Consultant!
  • Better than Hangouts Nov 10, 2020

    By Hahahayoyotoy
    With google chat you can send pictures and documents but you can’t with hangouts. Chat is hangouts replacement and chat has meet in it but needs special settings for it. It’s the best!!!
  • Can’t connect to work WiFi Aug 11, 2021

    By Hova78
    Hello and great day. I really love this app but I am having a issue. Outside of work and his app is amazing but will at work it always tells me can’t connect or connection not available please help
  • So I'd say that its an improvement over hangouts. So good job there. BUT Jul 23, 2021

    By Tcn27263829
    So I'm going to start with my pros at the moment: 1- everything else seems to be mostly functional 2- all my chats and rooms are there and accessible 3- the app doesn't crash as far as I can tell. These are really good things! ... but tbh this app is missing quite a bit to be set up for the iPad. The desktop web app is soooo much better. 1- No slide over or split screen (come on its 2021 here lets go) 2- App screen usage is abysmal. I'm definitely looking at a stretched out iphone app. Even the hangouts UI is set up better than this. The Chat Webapp really is what we need here. Though even that isn't perfect. 3-reply to does NOT EXIST. Kinda big oof there. 4- On mobile I can't type out an emoji and have it pop up like on desktop. And lets be honest thats about 150x faster. TBH this is an improvement over Hangouts, but lets not forget how antiquated Hangouts was. This works, and it's better, but there's a lot more to do.
  • It isn’t that bad! Apr 17, 2021

    By I love random apps
    Ok, setting aside the lack of audio/video call features, I actually prefer Google chat over Google hangouts for several reasons. (1) there’s dark mode, (2) the interface is smooth, (3) you can react to messages with emojis, (4) I can actually see everyone’s profile pictures. Is it ripping off discord a bit? Yeah, but I don’t mind. The only downside for me is that you can’t switch between accounts easily, or see all your contacts (unless you have an open chat with them). But overall it works fine, and it feels much better than hangouts. Hangouts has been going downhill for a while (like mentioned earlier, I can barely see anyone’s profile pics + no dark mode). And the calls in hangouts never had good connectivity. I know this wasn’t a “me” problem because my friends also had similar issues. So overall, I definitely recommend Google Chat as a replacement for Hangouts, especially if you mostly text!
  • Sep 16, 2021

    By JECaine
    Edit:thanks for adding a landscape mode, it's so much easier to type on. Now if I could just figure out why my Google chat is not working in Android Auto. I like Google Chat, additionally the web version makes it easier to chat with friends in front of my computer. My biggest gripe is that Google chat doesn't have a landscape mode. I am awful at typing in portrait mode and holding up my phone with my pinkies gets painful. Please add a landscape mode and I'll change my rating.
  • It’s great but... May 2, 2021

    By Adakai C. Kelley
    I have been using Google Hangouts for years now to communicate with my friends who don’t have phones to talk with. I love the new interface they have added for Google Chat. But I have a few issues with the app. (1) In group chats or rooms you can’t see if anybody has seen your message or not. This isn’t something that would be a life changer but it would be nice to have. (2)One of the features that Hangouts offered was the icon features. In Hangouts, if your friend were to be on your chat with them, their icon would be visible. If they went off of the chat their icon would fade a slight bit. I would also like this feature just because it helps me tell of their actually online. (3) When somebody goes offline from Hangouts it takes 15 minutes for Chat to get the I formation that they went offline. This is a big thing that needs to be worked on.
  • Google chat is okay. :/ Jun 26, 2021

    By A kid who knows curse words
    I mean, I guess google chat is fine, but it kinda is complicated. Google hangouts had this really good design that didn’t take up too much space on your device, and with chat, the rooms bar takes up a little bit too much space. If you are texting at night, the chat design will prevent you from seeing well. It is way too bright, but other than that, it is kind of ok. Please make this better though, I do a lot of texting in the morning or late at night, because I am usually busy during the afternoon.
  • Good app just not my style Aug 3, 2021

    By Codys 133
    Personally I think it is better than chat. Although the way it looks I don’t like as much. They need to make it so that you can change how it looks and the receiving and sending is on the left which in my opinion is annoying they need to make a user preference box where you can change the color and what the receiving and sending looks like and be able to add multiple photos/ videos.
  • Hangouts vs Chat Jul 24, 2021

    By ASAUNDERS668
    Ok here’s the thing google chat is better when it comes to chatting it has a great dark mode and the messages are more clear to see, the only thing that’s messed up I’m my personal opinion is the fact that you can’t call through google chat which in hangouts you were able to so I suggest adding the call feature into google chat it just doesn’t make any sense to not have it.
  • This new design of google hangouts works well, but… Jul 8, 2021

    By timpappasjr
    I have been using google hangouts since it launched and I now use the newly redesigned chat. It works wonderfully but the only downside is I can’t find where you accept new chat invitations and have to go back to the original hangouts to accept them. Am I missing something or is the accept and deny new chats feature not available on chat? Will it ever be available here?
  • Not do bad! Jun 11, 2021

    By Not_Lûna
    It's a pretty good app. Although I did like hangouts a little bit better for one reason I could send videos and now I can't. I can only send photos and the feature is pretty annoying. I do like how you can add reactions by just holding down a message. The dark mode feature is also very nice! It's going to take sometime to readjust. Overall very nice!
  • “You don’t have access to google chat” Nov 7, 2020

    By hehsksjshdmdbsgjsbs
    It’s a good app it’s just I have had some problems with it saying “ your organization doesn’t have access to google chat yet... and so on, I don’t have an organization it was used to just keep in contact with distant friends. Please fix this immediately.
  • Sep 13, 2021

    By Kshitij Suvarna
    Now it has become better but still there are some issues. When I put a status (When there is a will, there is a way) it will give the option to clear it but doesn't give the option to make the status to stay forever. I can't record messages, I can't delete/edit messages. Spaces is also not a good name for teams , teams or rooms are only better. Also, I cant view 2 conversations at the same time and this feature was there in Hangouts. This app is ok not bad but not good also. Hangouts was better.
  • It’s fine, I guess? Sep 24, 2021

    By tamber14
    Admittedly, I’m aggravated about being pushed to switch from hangouts, and that’s going to affect my view of this app, but dear god why can’t I put group chats and DMs in the same tab? Switching back and forth is frustrating and confusing. It’s also hard to tell who’s said what, and implementing literally any system for that would make a huge difference. On a less important note, I’d like to be able to assign a photo to a group chat so the icon isn’t just a letter (if there is a way to do this, I couldn’t find it, and I Looked). On the plus side, having the docs and sheets we’ve shared in a tab for group chats is really cool (I’d love to be able to see photos, too, as well as have this option for DMs), it infinitely easier to search than hangouts was, and there is dark mode integration. Overall, it’s fine, I guess? It feels very similar to Microsoft Teams, which is to say not ideal for a casual messaging app but probably a good option for work.
  • Desktop? Great! Mobile? Not so great Jun 22, 2021

    By Im just here lol
    Hey, this is someone who has used Hangouts VERY often. When I heard things were moving to Chat, I didn’t mind. On desktop, it was great. I really liked the reactions and the upgrade on statuses, that was cool. But on mobile? Sheeesh, not so good. There’s this weird glitch where I can’t send videos, even when they’re relatively short, and I can’t hardly send photos either! You can’t send multiples at once like you did on HG, and there’s no way to monitor if they’re sending or not. You hit send and you’re just shown the chat- you don’t see the picture sending or anything and its kind of annoying. Also, there seems to be a lag in statuses. Me and my friend had both set ourselves as active (both using chat) yet to each other, we showed as away. Yet my other friend (me using chat, him using hangouts) appeared as active. 🤨 If you’re going to do a transfer from HG to Chat, could you have at least ACTUALLY made Chat better?
  • Missing from Serbian AppStore Apr 29, 2021

    By DaliborSuh
    This app is missing from Serbian iOS AppStore for more than a year since Serbian iOS AppStore has been enabled and all the developers have been informed in March 2020. All developers have enabled their apps but most of google apps are not available on Serbian iOS AppStore so we cannot download or update our apps or write feedback, except here, and only when we manually change our regions to us and lose all our paid subscriptions in order to be able to send feedback through the AppStore . So this is the only way we, Serbian users, can share our feedback. Official support does not want to help us and we pay for services we cannot use. So, please, inform your devs to enable this apps ob Serbian iOS AppStore ASAP. We will soon reach out to media to make wider attention to this issue and google discrimination of Serbian users if not fixed soon. Thanks.
  • Disappointing transition from Hangouts Aug 1, 2021

    By ZaZeesMamee
    I know my personal 2 cents won’t matter much to Google, and will honestly seem silly to most; but… Where are the stickers??! That one bit of personalization made Hangouts so comfortable and warm for emotional expression in personal conversations. Yes, of course there are universal emojis and Apple memojis… but the stickers (especially the bunny and cat) are just perfect and ADORABLE. Why would you take those away? It seems like it would be such a simple feature to carry over. For this reason alone, I will hang on to Hangouts until its dying breath. Conversations just aren’t the same without them. For what it’s worth the discussion UI itself isn’t all that personable, either. Chat was definitely intended for a more business, streamlined discussion. Hangouts’ casual comfiness of the alternating bubbles per sender/recipient will certainly be missed.
  • Sep 17, 2021

    By Mark Macdonald
    I switched to Chat when Google deprecated Hangouts. The cons are, Chat doesn't seem to add shortcuts for your frequent contacts to the "Share" menu, like Hangouts did. If you share stuff a lot, this is a pain because it requires an extra tap. Chat also has a habit of freezing for a moment when you send a link to someone. Irritating. On the positive side, you can search chat history (finally!). So that's cool I guess.
  • Sep 22, 2021

    By Quito Banogon
    It's better now that Chats finally has a landscape mode for keyboard typing on tablets. However the message thread was easier to read in Hangouts because it showed my messages on the right, and others on the left. Chat puts all messages on the left with the same color background, which makes it harder to tell message owners apart. Chats violates W3C accessibility because messages span full width on tablet landscape, therefore exceeding the 80 characters per line for legibility.
  • Works for the Most Part, Missing Key Features Aug 19, 2021

    By Courtney_Hoagland
    I used hangouts a lot prior to switching to this new version. For the most part, I’m getting the same functionality I did with Hangouts. I do like the addition of being able to link with Google Suite content better. However, because the primary purpose of my use of this app is to schedule meetings, I really miss read receipts. There is no way to tell who is caught up in a group conversation anymore. This was a super helpful feature in Hangouts (when it was accurate) and I miss it a ton. If anyone else is in the same boat, we should send feedback through their system to see if the developers will add it back in.
  • Chat is a cool idea but has many downfalls Sep 6, 2021

    By equestriankat
    Some of the biggest things I don’t like about chat is that the rooms and chats are separated making it really hard to switch back and forth, and I don’t like the wording and text being on one side Constantly confusing me on who is texting. Also to video call you have to use google meet unlike the regular built in video call option on hangouts because no one actually knows if you are getting a call because it is a meeting link and not a call. Otherwise it isn’t the worst but those thing make me not want to use it. If any of this could be changed in the future I would really enjoy chat.
  • Hangouts was far superior Sep 22, 2021

    By 1611kjb
    I spent years talking everyone I know into using Hangouts. We did everything on it. Now they invented Chats which is about half as capable and clumsily adds “rooms” instead of just having conversations. When you get a notification, you never know from what room, it’s impossible to combine conversations between roone. It does nothing well. Use Hangouts until they drop it, then move on to some other collaboration software. I’m working with Microsoft Teams at the moment since it’s also being shoved down my throat in Windows 11, if it proves out, I’ll report it here as an additional review as a replacement for Chats.
  • Disappointing after Hangouts May 6, 2021

    By Hams1980
    Google Chat added the ability to have rooms where specific topic threads can be created. That’s really nice and a feature we were hoping for coming from Hangouts. Unfortunately, that’s about where the improvements end. Google Chat is at its best on the mobile app, but if you’re using it regularly, across mobile and in the desktop chrome extension, you’ll quickly see the questionable choices made by the developers. I used Hangouts and now use Chat in a professional environment, for more casual short form comms, and it’s clear after 6 weeks of heavy use that Chat wasn’t designed for anything more than light usage. It’s completely unwieldy with more than 20 active conversations. The alphabetical sorting of conversations means hunting down the person you were just talking to. The conversations are spaced relatively far apart and take up way too much screen real estate. The color scheme is blindingly bright. Et cetera. If you’re only using the phone app and only for chatting with a limited number of friends socially, which is clearly the use case they have decided to laser focus on, you’ll be fine with it. If you’re on the mobile app only, ok. If you’re hoping to do more with it, you should look elsewhere for a more thoughtfully designed, and scalable, communication method.
  • The least user friendly invention since the square wheel Jun 26, 2021

    By Ilovedragons105
    1. It separates one-on-one conversations and group chat rooms into two different sections, so you’re constantly switching back and forth to check on everything. 2. All wording is on one side of the screen, unlike a normal texting chat design (like discord) — while some might be used to this it can get seriously confusing, and there’s no way to personalize it to make it easier to read. Not only that, all wording is formatted in rows, not in text bubbles. This can make comments and messages blur together and get confusing if you aren’t used to that kind of messaging. In summary, hangouts is far more manageable and user friendly, and personally I think that chats should have merged with hangouts so that we could get the best of both worlds, instead if all of us being shoved into this circus of a site. Honestly, the only good thing I could find about chats that was nice was the dark mode (something google hangouts doesn’t have.) This is a big switch for a lot of hangouts users, and I wish that they would make it more manageable so that we could personalize it better. I’m sure in time I’ll get used to it, but I do think that this transition could have panned out better.
  • Sep 9, 2021

    By Isaiah Lipot
    Honestly this is a disappointment of a replacement for Hangouts, this is just a downgrade. You removed the feature too attach multiple files, seeing how long ago someone was on, no problems in the files sent, and other key features. All you added was the activity labels, emojis, and key word searching. Everything else you deleted and completely ruined. You didn't need to remove hangouts, just update Chat more like hangouts or just update Hangouts to be better instead. I'm waiting for a fix 😒
  • Slightly better that Hangouts. Not worth the effort. Aug 11, 2021

    By Rob in phx
    So, Google… copy & paste of images on iOS? Why not? Every other chat app supports this. So painful to use Chat because of this. How about replying to a specific message in a chat? Nope. iMessage, Facebook and many other platforms have this. A media gallery of images / videos / links / attachments sent in a chat? Nope! Duplicate notifications between Gmail and Chat app by default? Google’s got you covered! Rich presence status (i.e active 30 min ago on Mobile) nope. Hangouts had that. Marginally better search- really the same as Hangouts, just now a mobile interface. Google doesn’t know what this app is for… work / productivity communication? Personal communication between friends? Both? It seems like everyone is pushed from hangouts to Chat, yet chat doesn’t suite the needs of either work or personal users. Basically, new app. New name. New frustrations. Little improvements. 70% of what users want, and 30% left to never be developed. That’s Google and messaging in a nutshell.
  • Sep 22, 2021

    By Jordan Miller
    Very poor replacement for Hangouts. Doesn't have all the features as Hangouts had nor basic features you'd expect. Can only send one photo at a time. Can't copy photos. Can't open videos natively (have to open with then choose photos app). Video calls use Google Meet links instead of being natively in the app. Can see a lot of non-business userbase going to other social platforms since apparently Google doesn't want them.
  • A Google straight jacket Jul 19, 2021

    By Coco3102
    Once again, I’m waiting a ridiculous amount of time for a friend’s video to upload in Google Chat so I can watch it. I’m so tired of this nonsensical app that I have to say something. Here are all the problems I’ve encountered: - Can’t share files unless they’re in Google Drive (Google trying to limit you to using their products) - Videos are uploaded when you share them, which means it takes FOREVER. Hangouts shared videos right away, so I know they don’t have to do it like this. - Why on earth does it keep a copy of every link or image I send in the chat text box? Why would I want that when it’s right there as the last thing I sent? I hate having to delete it just to continue the conversation. - Separation of individuals and “rooms” confused everyone in my family (we use this as our primary communication). I’m used to it, but toggling back and forth to figure out where the new message is is still a nuisance. - WTAF the computer app isn’t a standalone app! You have to have Gmail open in Chrome to be able to use it even though you have to install it separately. Again, Google trying to keep you tethered to their products. There’s really almost nothing that’s an improvement here. Yes, you can react with emojis, and my mom no longer accidentally calls me when she leaves the chat open on her phone. But the rest of it is so annoying.
  • Not as good as Hangout for chatting with friends Aug 9, 2021

    By Chalain
    I switched from Google Hangouts to Google Chat for about a week, and now have switched back. Chat separates group from individual convos in different tabs. I only chat with a small group for friends and it was nice to have everything in the side bar with my most recent convo at the top and open. In chat every time I open it I have to do 2-3 extra steps to get to my group chat which is what I use most. It’s annoying and I don’t like it. Also uploading pics and videos is easier and more intuitive in Hangouts than Chat. For me Hangouts is a great app for chatting with friends individually and in small groups. Google Chat seems more tuned to business use. Don’t try to make it an all in one chat app, it will only be bad at many things instead of good at a few. *I have deleted this app and will be using Hangouts until forced to switch.
  • An App the Borg Would Love Aug 22, 2021

    By The Seanachai
    Wow, you know Google 'Chat' is a particularly characterless and sterile environment, with no customizable elements at all, that I can see. Doesn’t even have 'your' text on one side and 'mine' on the other, just one long column of text scrolling down the left side. Clearly an app that wants you to think "I am a soulless tool designed for team collaboration. Individuality is not productive. Design elements do not benefit the Collective. Colors distract from the Process. Expression must be solely in the Service of the Hive. Return to your Work." This is not an app designed for chatting with friends and family. Those things have no value. They do not serve the Collective. Your personal data has been collected, and will be reported to Google Authorities with the content of this negative review. Your existence on the Internet will be terminated.
  • Meh. Very lacking in features Jul 31, 2021

    By burton06
    This is one of the worst chat apps I have. It’s great for just chatting with text but that’s about it. Compared to other chat apps it’s far behind. Uploading media is terrible, takes forever before you can actually send the message. Viewing videos people sent is horrible, takes for ever to process. Emoji reactions doesn’t always work. No gif support. No reply to specific messages. The split of group chats and individual is lame. The files tab of a group chat only shows documents but not pictures or videos sent. There isn’t even a file tab in a 1:1 chat. These are all features almost every single app out there has… I can’t believe google is spearheading RCS for Verizon att T-Mobile. That’s gonna be a terrible experience…
  • Notifications keep turning off by itself Sep 24, 2021

    By Sarah11-24
    I had Hangouts for work and when they switched it wasn’t a big deal except for one thing.. Idk if it’s Apple not working with Google or what but I’d see a notification on the app itself on my Home Screen and think wait why didn’t it ping me? Well I go into the app to turn on my notifications and think its fixed…. Nope. Same thing keeps happening. The app keeps switching off my “notifications on this device” I also use it on a computer but not as much. Why does this keep happening?! I have to have this and know it’ll ping me when I get a message from my team! So frustrating! Either give me a solution or make one.
  • Sep 23, 2021

    By Aaron Blankenship
    Update: still no voice features in an application called chat. One star, this is a pitiful excuse for an application for a phone. No voice calls, and splitting group chat from direct chat tabs? No thanks I'll just use Facebook Messenger. Please stop messing with what works. Having your own messages inline with others is silly, this isn't an AOL chat room.
  • Sep 24, 2021

    By Alex Kulshyn
    Horrible execution Google. I don't even know how this app is avg 3.5 stars. Others already mention multiple shortcomings of this app. But the sudden switch to it is the worst. You didn't even try to ease people into new UI/feature set. Multiple bugs, app is constantly freezing and not as responsive as hangouts and I am on S20. Can't image what lower spec phones experience like.
  • Sep 24, 2021

    By ULQPlaysGames
    Let's think about why google made a very great app go bye bye and replace it with 3 APPS. This is just Rude. It's like google does not want to be a good company anymore. At least hangouts was able to let you send files, videos, and pictures, and don't get me started on the amount of positivity Hangouts had, and this app doesn't have any of that. like, Google chat just came out of the oven, and it was not baked even a little bit correctly. My review? This app is terrible.
  • Sep 19, 2021

    By Miss Flora The Writer
    The UI and android phone functions on this app are confusing & unintuitive. The loading screen says "Google Workspace" but the app is called "Google Chat." ...?? And theres 3 tabs for Chat, Files and Tasks, which i dont need. How things are named is also makes it confusing to navigate. The layout just doesnt look nice and i have dyslexia, and so it makes it hard to read and understand what im doing. I'm going to keep using hangouts for messages until Im not allowed too anymore.
  • Sep 13, 2021

    By Indica Lukerelli
    The news that people are rating this badly because they don't want to move from Hangouts is misleading. Chat is a downgrade as far as features go. It is not yet integrated with Android services for sharing. You can't send multiple pieces of media at once, you have to send everything individually. You have to tap in to open each media item to save it now. Several instances of the app open at once for no reason and it crashes. People are rating it badly because it's worse. It's that simple.
  • Hangouts was better Jul 16, 2020

    By GMSheep626
    Hello there, let me start this by first saying that I haven’t used gchat all that much so maybe I’m not quite used to all it’s features yet but I think no matter what my point will stand: hangouts was better. I can’t frankly think of a reason why google would take something that had been used for so long and was very effective and completely change it, especially now when people are relying on online chatting platforms even more. I have used hangouts for 6 years and have never had any complaint with them, my school used it profusely for contact between teachers and students (as well as between students for group projects and clubs). Relating to this, a club I am a part of that heavily relied on hangouts as a way to communicate meeting times and important information is now struggling to figure out how to use gchat the same way - again, we haven’t used gchat that much so maybe we’re missing an important feature, but if it was truly that important it should have been more obvious to know.
  • Sep 10, 2021

    By i am the keng
    Google Chat option disappears on the Galaxy Fold 3 when opened. Such a pain. I have to close the app and close the phone to launch Google Chat on the front screen to have access to it again. Bring back hangouts if you're not going to address this. Also I really don't like everything together. Can I just have Gmail as my Gmail and my hangouts as my hangouts on mobile again.
  • Sep 10, 2021

    By Michael Stella
    This is such a downgrade from hangouts - it doesn't notify me until hours later, and then notifies me about all of the messages I've already seen instead of the new one that came in. Really getting tired of your message apps, Google, why can't you make ONE of your 50 or so clients work and then stop screwing with it? And yes, I've tried all the stuff about connection, and even set it to not have battery optimization. Nothing works.
  • Sep 15, 2021

    By Ben Dover
    The entire user experience SUCKS. Hangouts was simple. Now messages come in hangouts, email, or this app. Very hard to respond, video chat is so difficult too. The integration of this chat into Gmail is terrible. Why must almighty google change and discontinue stuff that works good? Hangouts was so good back when it was a default text(sms) app, instant messaging, and video app in one place.
  • Sep 11, 2021

    By Stephen John
    Missing alot of features, no last seen online (last active), no voice calling, messages are not left / right separated (text messages are not separated correctly), picture formats are incorrect, unable to remove message (if sent accidentally), unable to change background wallpaper. App is stable but currently lacking in features and design.

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