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Handy - Book home services

Handy - Book home services

Handy Technologies, Inc.

Handy is the easiest way to book trusted home cleaners and handymen.

3.9 Ratings 24K+ Reviews 500K+ Downloads
Featured on Home repairs: When to DIY and when to call in a pro

About Handy - Book home services

Handy is the easiest way to book trusted home cleaners and handymen.
see more about Handy - Book home services

Ratings & Reviews

3.9
23.7K+ Ratings
  1. 5
    65+%
  2. 4
    7+%
  3. 3
    3+%
  4. 2
    2+%
  5. 1
    22+%
  • Nov 13, 2020

    By Cassandra Hurt
    my handy person shows up on the scheduled date and time gets the job done and is gone before I know it. app is very easy to use. Lord I pray not to run into the negative issues others have dealt with.
    more
  • Oct 29, 2020

    By Phantastik6 TV
    On time!!! Very organized app! I have been notified every time an item was shipped and reminded about my appointment
    more
  • Sep 26, 2020

    By Gloria Cook
    It's too early to truly rate my experience with the Handy app/(handy man services) bcos the actual date of my install is on: 29 September 2020. Afterwards, I can submit an updated rating of my experience with the "Handy" services.
    more
  • Oct 24, 2020

    By Deborah Baker
    It does what it's supposed to. The only problem is that messages don't pop up and they're hard to find after I see them.
    more
  • Oct 20, 2020

    By Kel M
    I just signed up but the app don't give no description of the type of work I will do. Please fix this issue as people don't feel comfortable signing for a job that they have no idea what is gonna be about.
    more
  • Do not use this app Sep 16, 2020

    By 1Seniormaam
    I wish I could give zero stars. They sent a guy to do a job and when he arrived he looked around my house took pictures of the job and told me he could not complete the job because he needed more supplies. He stated if he went to the store to buy supplies it would use all of the time I paid for. I offered to purchase supplies but he said I would probably get the wrong thing. He scheduled an appointment with me to come back two days later and did not show at the appointed time. He texted me an hour later and said he had car trouble and apologized. He rescheduled for two days later. Again he did not show. I made a complaint on the app and asked for a refund since the work was not done. They refused to refund my money because he said he showed up and left after 20 minutes and they had to pay for his time. I sent another correspondence saying I was not satisfied with their response, then they said they would not refund my money because the additional appointments he made with me were not on their platform and he was an independent contractor. I asked to speak to someone over the phone (that do not have their number listed as they prefer to communicate via email). When I was contacted by phone I was told they would not refund my money because it was my fault that I did not have the supplies the guy needed and the subsequent appointments were not made on their platform. DO NOT USE THIS APP. They have allowed this guy to scam me and will not refund my money!
    more
  • Oct 27, 2020

    By Ben Raider
    Installer never showed for the job. No phone call from either the installer or the Handy booking service. I took time off of work to make myself available for this work to be done. Called the 800# and seems like no shows are very common. They just want to give you another time slot. Maybe an installer will show up on that day??? Terrible company to deal with. Would not recommend using at all.
    more
  • Horrible way to do business Jun 13, 2020

    By FionaGrace88
    My first appointment was rescheduled due to a pro calling off... one hour before my Appointment. You’re charged $100 of you cancel but if they cancel they just throw u a $10 credit and barely an apology. My first pro was 30 min late and didn’t do half the things I had asked and listed. I couldn’t cancel bc I signed for 6 months and they charge $100 to cancel which is ridiculous. My most recent appointment was a joke. The pro said he showed up and that I never answered. No one rang my doorbell and when he did contact me it was 30 minutes after our scheduled time and I had to leave for work. After going back and forth with customer service for days they finally rescheduled my cleaning. Then they rescheduled AGAIN! Only one hour prior to my appointment. This experience has been nothing short of a headache and constant disappointment. I told them I was done with their cleaners bc it’s too unreliable and i would like to trade for one of their handy men to come fix something for me. They said no and they would only give me 50% of my money back. I am a general manager at a restaurant and I would never dream of treating paying customers like this. I’ve already spent a few hundred dollars and have nothing to show for it but two unsatisfactory cleanings and a ton of rescheduling in their end. To think I was going to have my family sign up! They would have been so upset with me getting locked into this horrible company.
    more
  • Oct 22, 2020

    By Jonathan Klomp
    I wouldn't recommend this overall, there is an insane amount glitches, "The Daily Cash-out" feature is pointless or worthless. I tried changing my payment method,kept telling me error occurred try again and when I hit the "cash out now" button it says the same exact thing "An error has occurred try again later" and to top it off you guys are making me wait way too long for the types of jobs I'm doing for you guys! It says expected deposits on November 2nd? Really? Overall I like the concept
    more
  • Beware! Aug 30, 2018

    By Bethster513
    I put in a request for some yard work. I was provided one person and from his description i gathered he was not a lawn care person but more of a tile/carpentry guy. I decided to just go ahead and book him as my job was weeding and didn’t require an expert although it led me to believe this organization doesn’t have many pros to pick from. Then 5 minutes before his Friday morning scheduled arrival time he cancelled and Handy sent me a notice that they could have someone there on Monday. And then there was a ‘cancel booking’ button. I decided I would just weed the yard myself over the weekend. I thought that was the end of it until Sunday night I noticed I had a notification that a different pro was scheduled to show up Monday. Since I had cancelled the booking I was like “what the hell?” So again there was a cancel button on the app. So again I clicked “cancel booking”. Again I didn’t think anymore of it until some dude shows up at my house Monday morning to pull weeds. I had already done the work and cancelled the booking so I told him to leave that I was sorry and that I had cancelled the booking and he should have been notified. Bottom line: handy charged my credit card $83 and told me sorry there was a misunderstanding and that I could have a $10 credit on my next booking. Sorry Handy, there won’t be a next booking and I’m going to fight this. I strongly urge you to not use this app or their services.
    more

No reviews available

  • Nov 13, 2020

    By Cassandra Hurt
    my handy person shows up on the scheduled date and time gets the job done and is gone before I know it. app is very easy to use. Lord I pray not to run into the negative issues others have dealt with.
    more
  • Oct 29, 2020

    By Phantastik6 TV
    On time!!! Very organized app! I have been notified every time an item was shipped and reminded about my appointment
    more
  • Oct 24, 2020

    By Deborah Baker
    It does what it's supposed to. The only problem is that messages don't pop up and they're hard to find after I see them.
    more
  • Nov 20, 2020

    By Megan Jones
    EXCELLENT JOB! My PRO technician Eduardo did an excellent, QUICK, efficient job! He installed a 43in tv in my master bedroom EXACTLY the way I requested. Very happy!
    more

No reviews available

  • Sep 26, 2020

    By Gloria Cook
    It's too early to truly rate my experience with the Handy app/(handy man services) bcos the actual date of my install is on: 29 September 2020. Afterwards, I can submit an updated rating of my experience with the "Handy" services.
    more
  • Oct 20, 2020

    By Kel M
    I just signed up but the app don't give no description of the type of work I will do. Please fix this issue as people don't feel comfortable signing for a job that they have no idea what is gonna be about.
    more
  • Oct 22, 2020

    By Jonathan Klomp
    I wouldn't recommend this overall, there is an insane amount glitches, "The Daily Cash-out" feature is pointless or worthless. I tried changing my payment method,kept telling me error occurred try again and when I hit the "cash out now" button it says the same exact thing "An error has occurred try again later" and to top it off you guys are making me wait way too long for the types of jobs I'm doing for you guys! It says expected deposits on November 2nd? Really? Overall I like the concept
    more
  • ABSOLUTELY HORRIBLE CUSTOMER SERVICE!! Feb 27, 2020

    By Amberpatterson
    They sent someone on the wrong date to my house and not only that but the cleaner who showed up was not who I requested. I have been trying to get in touch with them for over 48 hours now and have had NO SUCCESS. They responded upon my initial inquiry with an email in which they had offered to let me speak with someone by phone. I wrote back saying I wanted to talk to someone by phone and since then (2 days ago) I have heard NOTHING back. This whole experience has been EXTREMELY FRUSTRATING and fairly stressful. They have already charged me for the cleaning which did not take place and I am now waiting to see if I’ll ever get my house cleaned or if I’ll get a refund on that incorrect date (their error). I HATE THAT THEY HAVE NO PHONE NUMBER. It’s also an outrage that when you click their “bad experience, let us make it right ” link it asks you why you were unsatisfied with your cleaning professional! As if to assume it’s automatically the cleaning professional’s fault that I’m having a bad experience. There’s nowhere to click to express a TERRIBLE EXPERIENCE with the app/ it’s customer service team. UNBELIEVABLE. I will certainly cancel my account ASAP. The only reason I’m giving 2 stars and not 1 is because I feel sorry for the cleaning people. The guy who cleaned my house was ok (not great TBH).
    more
  • Good Concept - TERRIBLE Customer Service Jul 12, 2018

    By SuperMom3X
    I randomly had a house cleaner show up at my home at 7:00am. I didn’t schedule it, but looked on the app and it was charging me for her. I didn’t know what to do, and Handy DOESN’T EVEN HAVE A PHONE NUMBER you can call for support. So, I stood with this lady in my kitchen while we both sent emails to them (it said for urgent matters they would respond ASAP). They didn’t respond for 9 hours!!!! Plus, they won’t refund my money, will only give me a credit. Other issue is that I had a very skeptical girl come clean my house. She showed up 1.5 hours late telling me it’s because she “had a bad dream”. She acted like she was on drugs and made me feel very uncomfortable. She sat in my kitchen eating her lunch for a while, and kept giving me her business cards and telling me Handy rips her off, etc. I was too nervous to leave a bad rating and review since this girl knows where I live. I emailed Handy and told them I would rather give them my experience over the phone instead. They never called me! Then, to make matters worse, I requested a different person the next time, and guess who they switched it to? Yep, she came back. Same sorry...late, odd behavior, etc. If you find a good one, they aren’t around for long because Handy takes too big of a cut.
    more
  • Do not use this app Sep 16, 2020

    By 1Seniormaam
    I wish I could give zero stars. They sent a guy to do a job and when he arrived he looked around my house took pictures of the job and told me he could not complete the job because he needed more supplies. He stated if he went to the store to buy supplies it would use all of the time I paid for. I offered to purchase supplies but he said I would probably get the wrong thing. He scheduled an appointment with me to come back two days later and did not show at the appointed time. He texted me an hour later and said he had car trouble and apologized. He rescheduled for two days later. Again he did not show. I made a complaint on the app and asked for a refund since the work was not done. They refused to refund my money because he said he showed up and left after 20 minutes and they had to pay for his time. I sent another correspondence saying I was not satisfied with their response, then they said they would not refund my money because the additional appointments he made with me were not on their platform and he was an independent contractor. I asked to speak to someone over the phone (that do not have their number listed as they prefer to communicate via email). When I was contacted by phone I was told they would not refund my money because it was my fault that I did not have the supplies the guy needed and the subsequent appointments were not made on their platform. DO NOT USE THIS APP. They have allowed this guy to scam me and will not refund my money!
    more
  • Oct 27, 2020

    By Ben Raider
    Installer never showed for the job. No phone call from either the installer or the Handy booking service. I took time off of work to make myself available for this work to be done. Called the 800# and seems like no shows are very common. They just want to give you another time slot. Maybe an installer will show up on that day??? Terrible company to deal with. Would not recommend using at all.
    more
  • Horrible way to do business Jun 13, 2020

    By FionaGrace88
    My first appointment was rescheduled due to a pro calling off... one hour before my Appointment. You’re charged $100 of you cancel but if they cancel they just throw u a $10 credit and barely an apology. My first pro was 30 min late and didn’t do half the things I had asked and listed. I couldn’t cancel bc I signed for 6 months and they charge $100 to cancel which is ridiculous. My most recent appointment was a joke. The pro said he showed up and that I never answered. No one rang my doorbell and when he did contact me it was 30 minutes after our scheduled time and I had to leave for work. After going back and forth with customer service for days they finally rescheduled my cleaning. Then they rescheduled AGAIN! Only one hour prior to my appointment. This experience has been nothing short of a headache and constant disappointment. I told them I was done with their cleaners bc it’s too unreliable and i would like to trade for one of their handy men to come fix something for me. They said no and they would only give me 50% of my money back. I am a general manager at a restaurant and I would never dream of treating paying customers like this. I’ve already spent a few hundred dollars and have nothing to show for it but two unsatisfactory cleanings and a ton of rescheduling in their end. To think I was going to have my family sign up! They would have been so upset with me getting locked into this horrible company.
    more
  • Beware! Aug 30, 2018

    By Bethster513
    I put in a request for some yard work. I was provided one person and from his description i gathered he was not a lawn care person but more of a tile/carpentry guy. I decided to just go ahead and book him as my job was weeding and didn’t require an expert although it led me to believe this organization doesn’t have many pros to pick from. Then 5 minutes before his Friday morning scheduled arrival time he cancelled and Handy sent me a notice that they could have someone there on Monday. And then there was a ‘cancel booking’ button. I decided I would just weed the yard myself over the weekend. I thought that was the end of it until Sunday night I noticed I had a notification that a different pro was scheduled to show up Monday. Since I had cancelled the booking I was like “what the hell?” So again there was a cancel button on the app. So again I clicked “cancel booking”. Again I didn’t think anymore of it until some dude shows up at my house Monday morning to pull weeds. I had already done the work and cancelled the booking so I told him to leave that I was sorry and that I had cancelled the booking and he should have been notified. Bottom line: handy charged my credit card $83 and told me sorry there was a misunderstanding and that I could have a $10 credit on my next booking. Sorry Handy, there won’t be a next booking and I’m going to fight this. I strongly urge you to not use this app or their services.
    more
  • Oct 30, 2020

    By Connor Hagan
    I have used Handy 6 times. Out of those 6 instances, there were 2 times when no professional showed up for the appointment and I was still charged. Definitely uninstalling this app and I will never recommend it to anyone else.
    more

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