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Hail A Cab

Hail A Cab

Houston Yellow Cab

The official taxi app of Hail A Cab.

4.0 Ratings 145+ Reviews 5K+ Downloads

Ratings & Reviews

Write a Review
  • ADAN Feb 23, 2021

    By losy12
    He is a very good driver I recommend him him to any driver anyone they would love him to
  • Disappointed Apr 20, 2021

    By sbenav19
    Not disabled-friendly cab service. I’m in a wheelchair, and the waiting times for a handicap taxi range from 30 minutes to 2 hours.
  • Feb 28, 2021

    By Debra Miller
    Excellent. Even in the snow and ice they handled their business!
  • However “ Mar 28, 2021

    By I promise you!
    I don’t mind riding a yellow cab, the fares are reasonable. However, Yellow cab company is behind times. When you download the app. Your taxi fare is automatically taken from your bank account, just like Uber does... what happens is that you pay twice once to your bank for the cab fee and then to the cab driver because they don’t know anything about, app fees having been already taken out of your account for your cab fare. I thing I have gotten a bad reputation from the cab drivers because I’m showing them my bank transaction as soon as my ride is over that the bank had already taken $10.00 from my account for my cab fare.(Pending)They don’t want to hear anything or see nor understand the new way of riding a yellow cab these days. Thank you, Mary Emiola
  • Mar 15, 2021

    By delia becerra
    Easy to reserve a ride and friendly drivers. Help me take out my grocercies.
  • Mar 26, 2021

    By Mike Calkins
    When it's over
  • Don’t pay through app Mar 9, 2021

    By Muhahraka
    First off, I used this app because Uber was surging and figured it would be cheaper. I ended up spending more than if I had used uber. When I got to the destination, I had setup this app to pay through the app. It completed when we arrived (likely the driver ended the ride). But then he said he couldn’t verify if I paid or not. He held me hostage until I handed him a credit card which he then ran. Of course, my statement then shows a hail the cab charge and a yellow cab charge. I was charged double, and calling customer service they told me they couldn’t do anything and call my bank and dispute the transaction. It took 30 min to get to that point in the conversation. Think if you had to deal with this each time with Uber or Lyft. No one would use those services. And thats why no one uses cabs in Houston. The app even gives the drivers license plate number and customer service didn’t want to take it down. Needless to say don’t pay through the app if you are forced to use this app.
  • Apr 1, 2021

    By Presidentof Jellybeans
    I had to call a cab myself to get one and was sent one right away this app is usless and doesnt allow you to delete your own account you have to call.
  • Difficult to schedule Apr 5, 2021

    By Houston Wheelchair
    I have attempted to use this app 5 times to schedule a wheelchair-ready cab here in Houston. I’ve only been successful 3 of those 5 times. The other two times were no shows. One time a dispatcher called to say they were running late. I gave up after 45 mins. The other time no one called and they did not answer when I tried to call the dispatcher. I only use them if I am sure I have a backup.
  • May 13, 2021

    By RACHEL FLORES
    Always late even when you book ahead of time. And then they over charge😶🤨
  • ADAN Feb 23, 2021

    By losy12
    He is a very good driver I recommend him him to any driver anyone they would love him to
  • Disappointed Apr 20, 2021

    By sbenav19
    Not disabled-friendly cab service. I’m in a wheelchair, and the waiting times for a handicap taxi range from 30 minutes to 2 hours.
  • Feb 28, 2021

    By Debra Miller
    Excellent. Even in the snow and ice they handled their business!
  • However “ Mar 28, 2021

    By I promise you!
    I don’t mind riding a yellow cab, the fares are reasonable. However, Yellow cab company is behind times. When you download the app. Your taxi fare is automatically taken from your bank account, just like Uber does... what happens is that you pay twice once to your bank for the cab fee and then to the cab driver because they don’t know anything about, app fees having been already taken out of your account for your cab fare. I thing I have gotten a bad reputation from the cab drivers because I’m showing them my bank transaction as soon as my ride is over that the bank had already taken $10.00 from my account for my cab fare.(Pending)They don’t want to hear anything or see nor understand the new way of riding a yellow cab these days. Thank you, Mary Emiola
  • Mar 15, 2021

    By delia becerra
    Easy to reserve a ride and friendly drivers. Help me take out my grocercies.
  • Mar 26, 2021

    By Mike Calkins
    When it's over
  • Don’t pay through app Mar 9, 2021

    By Muhahraka
    First off, I used this app because Uber was surging and figured it would be cheaper. I ended up spending more than if I had used uber. When I got to the destination, I had setup this app to pay through the app. It completed when we arrived (likely the driver ended the ride). But then he said he couldn’t verify if I paid or not. He held me hostage until I handed him a credit card which he then ran. Of course, my statement then shows a hail the cab charge and a yellow cab charge. I was charged double, and calling customer service they told me they couldn’t do anything and call my bank and dispute the transaction. It took 30 min to get to that point in the conversation. Think if you had to deal with this each time with Uber or Lyft. No one would use those services. And thats why no one uses cabs in Houston. The app even gives the drivers license plate number and customer service didn’t want to take it down. Needless to say don’t pay through the app if you are forced to use this app.
  • Apr 1, 2021

    By Presidentof Jellybeans
    I had to call a cab myself to get one and was sent one right away this app is usless and doesnt allow you to delete your own account you have to call.
  • Difficult to schedule Apr 5, 2021

    By Houston Wheelchair
    I have attempted to use this app 5 times to schedule a wheelchair-ready cab here in Houston. I’ve only been successful 3 of those 5 times. The other two times were no shows. One time a dispatcher called to say they were running late. I gave up after 45 mins. The other time no one called and they did not answer when I tried to call the dispatcher. I only use them if I am sure I have a backup.
  • May 13, 2021

    By RACHEL FLORES
    Always late even when you book ahead of time. And then they over charge😶🤨
  • May 8, 2021

    By Lee Yeldell
    HORRIBLE EXPERIENCE!!!! Bastards Never even showed up! Had me sitting outside in my wheelchair for over 30 min. before my neighbor finally took me to work.
  • Can’t enter trip Id manually to track Dec 2, 2020

    By Sinful Josh
    Can ordered on my behalf and app gives no way to manually enter so I can track
  • Mar 23, 2021

    By Tamara Turner
    Horrible mean people, very rude and heartless. Left me stranded when I ask Him if he could tell me how much it was going to be so another person inside could pay for it. He yelled at me and wanted to charge me $10.00 for literally driving me across the street. The price on app said $2.80 to drive me across the street. How dare he try to take advantage of a disabled woman who couldnt walk across the street on her own so had to call for a ride. He left me stranded with no way to get back home.
  • Apr 26, 2021

    By Sonya Hollis-Roten
    I cannot receive the code even to get into the app
  • Apr 15, 2021

    By Valerie Arocha
    Never keeps what you book a ride with always counseling your ride
  • Apr 17, 2021

    By Tony Dominguez
    Takes too long at times

No reviews available

No reviews available

  • ADAN Feb 23, 2021

    By losy12
    He is a very good driver I recommend him him to any driver anyone they would love him to
  • Feb 28, 2021

    By Debra Miller
    Excellent. Even in the snow and ice they handled their business!
  • However “ Mar 28, 2021

    By I promise you!
    I don’t mind riding a yellow cab, the fares are reasonable. However, Yellow cab company is behind times. When you download the app. Your taxi fare is automatically taken from your bank account, just like Uber does... what happens is that you pay twice once to your bank for the cab fee and then to the cab driver because they don’t know anything about, app fees having been already taken out of your account for your cab fare. I thing I have gotten a bad reputation from the cab drivers because I’m showing them my bank transaction as soon as my ride is over that the bank had already taken $10.00 from my account for my cab fare.(Pending)They don’t want to hear anything or see nor understand the new way of riding a yellow cab these days. Thank you, Mary Emiola
  • Mar 15, 2021

    By delia becerra
    Easy to reserve a ride and friendly drivers. Help me take out my grocercies.
  • Mar 26, 2021

    By Mike Calkins
    When it's over
  • Disappointed Apr 20, 2021

    By sbenav19
    Not disabled-friendly cab service. I’m in a wheelchair, and the waiting times for a handicap taxi range from 30 minutes to 2 hours.
  • Difficult to schedule Apr 5, 2021

    By Houston Wheelchair
    I have attempted to use this app 5 times to schedule a wheelchair-ready cab here in Houston. I’ve only been successful 3 of those 5 times. The other two times were no shows. One time a dispatcher called to say they were running late. I gave up after 45 mins. The other time no one called and they did not answer when I tried to call the dispatcher. I only use them if I am sure I have a backup.
  • May 13, 2021

    By RACHEL FLORES
    Always late even when you book ahead of time. And then they over charge😶🤨
  • Apr 17, 2021

    By Tony Dominguez
    Takes too long at times
  • Mar 30, 2021

    By JOe Ramos
    Takes way to damn long
  • Don’t pay through app Mar 9, 2021

    By Muhahraka
    First off, I used this app because Uber was surging and figured it would be cheaper. I ended up spending more than if I had used uber. When I got to the destination, I had setup this app to pay through the app. It completed when we arrived (likely the driver ended the ride). But then he said he couldn’t verify if I paid or not. He held me hostage until I handed him a credit card which he then ran. Of course, my statement then shows a hail the cab charge and a yellow cab charge. I was charged double, and calling customer service they told me they couldn’t do anything and call my bank and dispute the transaction. It took 30 min to get to that point in the conversation. Think if you had to deal with this each time with Uber or Lyft. No one would use those services. And thats why no one uses cabs in Houston. The app even gives the drivers license plate number and customer service didn’t want to take it down. Needless to say don’t pay through the app if you are forced to use this app.
  • Apr 1, 2021

    By Presidentof Jellybeans
    I had to call a cab myself to get one and was sent one right away this app is usless and doesnt allow you to delete your own account you have to call.
  • May 8, 2021

    By Lee Yeldell
    HORRIBLE EXPERIENCE!!!! Bastards Never even showed up! Had me sitting outside in my wheelchair for over 30 min. before my neighbor finally took me to work.
  • Can’t enter trip Id manually to track Dec 2, 2020

    By Sinful Josh
    Can ordered on my behalf and app gives no way to manually enter so I can track
  • Mar 23, 2021

    By Tamara Turner
    Horrible mean people, very rude and heartless. Left me stranded when I ask Him if he could tell me how much it was going to be so another person inside could pay for it. He yelled at me and wanted to charge me $10.00 for literally driving me across the street. The price on app said $2.80 to drive me across the street. How dare he try to take advantage of a disabled woman who couldnt walk across the street on her own so had to call for a ride. He left me stranded with no way to get back home.
  • Apr 26, 2021

    By Sonya Hollis-Roten
    I cannot receive the code even to get into the app
  • Apr 15, 2021

    By Valerie Arocha
    Never keeps what you book a ride with always counseling your ride
  • May 6, 2021

    By Tanya Glines
    Ive been waiting 2 hrs for a cab !!!
  • Feb 12, 2021

    By Dorothy Rawls
    They will have you waiting for a hours before the cab arrives!😟
  • Feb 4, 2021

    By Naomi Schmidgall
    No ride waiting hours and no show

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