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GuideSafe

GuideSafe

Alabama Department of Public Health

A future safe from COVID-19 is in all of our hands with Alabama’s GuideSafe app.

3.8 Ratings 278+ Reviews 50K+ Downloads

About GuideSafe

A future safe from COVID-19 is in all of our hands with Alabama’s GuideSafe app.
see more about GuideSafe

Ratings & Reviews

3.8
278+ Ratings
  1. 5
    59+%
  2. 4
    8+%
  3. 3
    9+%
  4. 2
    3+%
  5. 1
    20+%
  • Privacy-preserving COVID contact tracing Aug 17, 2020

    By Scott Schram
    This is the official Alabama Department of Public Health privacy-preserving Covid contact tracing app. Apple and Google teamed up to create a framework which preserves privacy, does not track your location, and yet can let you know if you may have been exposed. At some point, Apple and Google will introduce this technology into the operating system, encouraging, but not requiring adoption. This looks like a great implementation and is part of the way forward.
    more
  • Nov 27, 2020

    By Cait Harris
    The app itself was easy enough to set up. I think most of the issues people are having with this all is not understanding it won't work as accurately if more people don't use it, and people not understanding how the technology works. I will continue to use the app and update my review later.
    more
  • This is a good step Aug 21, 2020

    By ThunderousMuse
    This is just another tool in the fight. If anyone has privacy concerns they need to read-up on Apple and Google’s mechanism for making this work anonymously. It’s very elegant and functions in a way which makes it nearly impossible identify or track users. Don’t just trust me, read what the privacy researchers and encryption engineers have to say about it.
    more
  • Oct 12, 2020

    By Kathy TurtleToo Kent
    Giving a 3 star review now because I've not used this app on an Android device. I have both Android and iPhone devices. Upon reading reviews of when using on Android devices, as opposed to iPhone devices, I know my iPhone works in real time notifications. Update was recently done on this application, so I'm going to give it a try. He!l, in reality even it notifying a few days later is better than NOT BEING NOTIFIED AT ALL. I will update with a comparison review. Stay safe, do the right thing masks don't hurt ya, and vote. Truly, Your Fellow American
    more
  • Great Step but Needs to be Universally Adopted Sep 17, 2020

    By Shibby_Dude :D
    I have this downloaded and am tracking my exposure, but you know with all the conservatives here, they’ll be afraid to adopt this app. I’m afraid, because of this, there will be exposure from people left undetected. This is a great and novel app and idea and I’m all for it. But it needs to be universally adopted in order to be most accurate.
    more
  • Great concept and needed tool - but does not work. Sep 18, 2020

    By Sarah54387
    ***Update*** My husband tested positive 2 days ago and immediately reported it on the app. I still show “no exposure” and he has reported 2-3 times to be sure it went through. I am SO thankful for the work done on this app. I feel completely safe using it, no names or emails or any information needed - it just uses a low blue tooth signal to know when in range of the app on another device - if which the owner happens to develop COVID-19 and clicks that anonymously on the app then I’ll get an alert if I’ve been in that range in the last 2 weeks. This is a much needed tool to help safely interact and do day to day things like errands and work. I hope a lot of people use this app to help prevent community spread of Covid as restrictions loosen.
    more
  • Nov 8, 2020

    By Kevin Callender
    I just can't figure out out bc I know as many places as I have been lately I must have had some kind of course contact somewhere and haven't received 1 alert, just everything about it is confusing I don't even know if I'm even logged in correctly or whatever you're supposed to do.. Hence being clueless
    more
  • Nov 27, 2020

    By Martine J Mitchell
    The app has serious bugs. Mine doesn't let me past the "Your Privacy is Safe" screen even after clicking the disclaimer and clicking on the green "more" button.
    more
  • Disproportionate data Aug 25, 2020

    By Nebulous_blue
    This app doesn't work for any phone user with an operating system lower than 13.5 - most iPhone 6 users run on 12.4. While this app is promising and will help with contact tracing, not being compatible with older OS & phone systems leaves out a large swath of people & data points, which will also disproportionately affect vulnerable groups of people.
    more
  • Oct 23, 2020

    By Sunny Webb-Brazelton
    I can't reactivate after updated. Now after I check permissions boxes when I click on enable it says "Internal e0rror, please try again."
    more

No reviews available

  • Privacy-preserving COVID contact tracing Aug 17, 2020

    By Scott Schram
    This is the official Alabama Department of Public Health privacy-preserving Covid contact tracing app. Apple and Google teamed up to create a framework which preserves privacy, does not track your location, and yet can let you know if you may have been exposed. At some point, Apple and Google will introduce this technology into the operating system, encouraging, but not requiring adoption. This looks like a great implementation and is part of the way forward.
    more
  • This is a good step Aug 21, 2020

    By ThunderousMuse
    This is just another tool in the fight. If anyone has privacy concerns they need to read-up on Apple and Google’s mechanism for making this work anonymously. It’s very elegant and functions in a way which makes it nearly impossible identify or track users. Don’t just trust me, read what the privacy researchers and encryption engineers have to say about it.
    more
  • Great Step but Needs to be Universally Adopted Sep 17, 2020

    By Shibby_Dude :D
    I have this downloaded and am tracking my exposure, but you know with all the conservatives here, they’ll be afraid to adopt this app. I’m afraid, because of this, there will be exposure from people left undetected. This is a great and novel app and idea and I’m all for it. But it needs to be universally adopted in order to be most accurate.
    more
  • All for one, and one for all Aug 19, 2020

    By Emily6403
    Great privacy protections in place and complete anonymity for users. Just like masks, the more people who will use this app for the benefit of their community (not themselves), the better. Every little bit helps.
    more
  • Worth trying out Aug 17, 2020

    By digduggler
    It’s not a magic bullet, but a good piece of the puzzle if people will use it. Help stop the spread.
    more
  • Nov 27, 2020

    By Cait Harris
    The app itself was easy enough to set up. I think most of the issues people are having with this all is not understanding it won't work as accurately if more people don't use it, and people not understanding how the technology works. I will continue to use the app and update my review later.
    more
  • Easy to set up, but, needs a tiny bit more work. Aug 18, 2020

    By FleetKitten
    The only thing I wish this app would let me consent to would be access to my iOS Health app. I routinely monitor my temperature for work, and, I believe that the quicker information can be accessed to defeat COVID, the better we can perform contact tracing.
    more
  • Nov 23, 2020

    By Scott Mason
    The Whole Problem With This Is Unless Everyone Uses App Kinda Useless Because No Matter How Many People I Try To Educate On The Importance Of Everyone Doing This No One Sees The Importance ! Needs To Be Mandatory !
    more
  • Oct 12, 2020

    By Kathy TurtleToo Kent
    Giving a 3 star review now because I've not used this app on an Android device. I have both Android and iPhone devices. Upon reading reviews of when using on Android devices, as opposed to iPhone devices, I know my iPhone works in real time notifications. Update was recently done on this application, so I'm going to give it a try. He!l, in reality even it notifying a few days later is better than NOT BEING NOTIFIED AT ALL. I will update with a comparison review. Stay safe, do the right thing masks don't hurt ya, and vote. Truly, Your Fellow American
    more
  • Nov 16, 2020

    By Latt Vines
    it would be better if it reported an estimate of how many unique devices it detected and has checked itself against just to know it is working and seeing other people with the app.
    more
  • Needs help Dec 1, 2020

    By Cuffem74
    Been trying to do my part and report my positive test. Have been waiting for over 2 hours now to get a code to allow me to finish it
    more
  • Nov 10, 2020

    By Brynna Schiller
    I just wish more people used it. I kinda feel like it is not useful since people have to opt in for each aspect... BUT I will keep using it as long as this pandemic drags on.
    more
  • Accessibility concerns with voice over Aug 28, 2020

    By Mike Evers421
    Well I believe this app was designed with good intentions, the developers did not consider the knees of the blind or visually impaired users who rely on the voiceover screen reader. When I try to sign into the health check portion for my organization, the links will not activate even when I navigate to them using the voiceover screen reader. It is very difficult to get into the area where I can login my username and password for my organization and then fill out the health check assessment. Please have the developers fix these issues immediately, because this is a requirement for all staff and students at the university of south Alabama and other universities across the state. If you’re going to design an app and require everyone use it, you need to make sure that you have considered all of the needs of all users. This includes users who have disabilities or who are blind or visually impaired. Thank you.
    more

No reviews available

  • Great concept and needed tool - but does not work. Sep 18, 2020

    By Sarah54387
    ***Update*** My husband tested positive 2 days ago and immediately reported it on the app. I still show “no exposure” and he has reported 2-3 times to be sure it went through. I am SO thankful for the work done on this app. I feel completely safe using it, no names or emails or any information needed - it just uses a low blue tooth signal to know when in range of the app on another device - if which the owner happens to develop COVID-19 and clicks that anonymously on the app then I’ll get an alert if I’ve been in that range in the last 2 weeks. This is a much needed tool to help safely interact and do day to day things like errands and work. I hope a lot of people use this app to help prevent community spread of Covid as restrictions loosen.
    more
  • Nov 8, 2020

    By Kevin Callender
    I just can't figure out out bc I know as many places as I have been lately I must have had some kind of course contact somewhere and haven't received 1 alert, just everything about it is confusing I don't even know if I'm even logged in correctly or whatever you're supposed to do.. Hence being clueless
    more
  • Nov 27, 2020

    By Martine J Mitchell
    The app has serious bugs. Mine doesn't let me past the "Your Privacy is Safe" screen even after clicking the disclaimer and clicking on the green "more" button.
    more
  • Disproportionate data Aug 25, 2020

    By Nebulous_blue
    This app doesn't work for any phone user with an operating system lower than 13.5 - most iPhone 6 users run on 12.4. While this app is promising and will help with contact tracing, not being compatible with older OS & phone systems leaves out a large swath of people & data points, which will also disproportionately affect vulnerable groups of people.
    more
  • Oct 23, 2020

    By Sunny Webb-Brazelton
    I can't reactivate after updated. Now after I check permissions boxes when I click on enable it says "Internal e0rror, please try again."
    more

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