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GRTC

GRTC

GRTC Transit Company

Greater Richmond Transit Company’s (GRTC) app - the only official app from GRTC.

3.5 Ratings 516+ Reviews 50K+ Downloads

Ratings & Reviews

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  • Dec 20, 2019

    By Allyson Gailey
    This app is very helpful when using the bus system, but it needs major work done. Sometimes buses that are incoming disappear, leaving me at a station for way longer than I want to be. I also can no longer type in a destination when planning a ride and have search results come up. There is just an error message that shows up. Glitch issues as well.
  • Feb 18, 2021

    By David Brinkley
    It doesn't work well on Android. When I use the "Where are you going" search it always says "an error has occurred". Buggy, but functional if you know how to get around the kinks.
  • May 29, 2019

    By Deanna Griffin
    This app needs a track my ride feature, similar to tracking your Uber, so we can see how long it will ACTUALLY be before the bus will arrive. Because the bus does not ever come at the time stated by the app.
  • App is clutch Sep 17, 2021

    By Kdktjskg
    I can get around town. Being new to a city college student it’s extremely helpful
  • Mar 29, 2021

    By Sam
    I'm so happy they finally fixed the bug where Android users couldn't autofill their destination (it caused a lot of really weird interactions, like assuming I was referring to an address in Illinois even if input manually)
  • Finally Jun 25, 2018

    By RoRochelly
    I’ve waited so long for an update, I love the look and how much easier it is to use. Thank you GRTC ! Be consistent with updates tho 😂
  • Nov 1, 2019

    By Thomas Spollen
    I like the old one better where you can key in the route and stop #. The app tells u the real-time arrival of the bus. U could.even see where the bus is on a map.
  • Good app Jul 11, 2017

    By ThatOneGod
    I live in Richmond, and it is very helpful for getting around downtown.
  • Jan 3, 2020

    By Jean Morris
    This App is so easy to use I love it! It gives you schedules for all routes, the stop numbers everything
  • It gets the job done Aug 3, 2013

    By Boopy88
    This app has been more helpful than not, but there are still a lot kinks to work out. Sometimes you can not get an ETA for a bus. It is like the bus just does not exist. It crashes too much. The service updates do not provided enough information about delays caused by events in Richmond.
  • Dec 20, 2019

    By Allyson Gailey
    This app is very helpful when using the bus system, but it needs major work done. Sometimes buses that are incoming disappear, leaving me at a station for way longer than I want to be. I also can no longer type in a destination when planning a ride and have search results come up. There is just an error message that shows up. Glitch issues as well.
  • Feb 18, 2021

    By David Brinkley
    It doesn't work well on Android. When I use the "Where are you going" search it always says "an error has occurred". Buggy, but functional if you know how to get around the kinks.
  • May 29, 2019

    By Deanna Griffin
    This app needs a track my ride feature, similar to tracking your Uber, so we can see how long it will ACTUALLY be before the bus will arrive. Because the bus does not ever come at the time stated by the app.
  • App is clutch Sep 17, 2021

    By Kdktjskg
    I can get around town. Being new to a city college student it’s extremely helpful
  • Mar 29, 2021

    By Sam
    I'm so happy they finally fixed the bug where Android users couldn't autofill their destination (it caused a lot of really weird interactions, like assuming I was referring to an address in Illinois even if input manually)
  • Finally Jun 25, 2018

    By RoRochelly
    I’ve waited so long for an update, I love the look and how much easier it is to use. Thank you GRTC ! Be consistent with updates tho 😂
  • Nov 1, 2019

    By Thomas Spollen
    I like the old one better where you can key in the route and stop #. The app tells u the real-time arrival of the bus. U could.even see where the bus is on a map.
  • Good app Jul 11, 2017

    By ThatOneGod
    I live in Richmond, and it is very helpful for getting around downtown.
  • Jan 3, 2020

    By Jean Morris
    This App is so easy to use I love it! It gives you schedules for all routes, the stop numbers everything
  • It gets the job done Aug 3, 2013

    By Boopy88
    This app has been more helpful than not, but there are still a lot kinks to work out. Sometimes you can not get an ETA for a bus. It is like the bus just does not exist. It crashes too much. The service updates do not provided enough information about delays caused by events in Richmond.
  • Aug 23, 2021

    By Joy Robinson
    Bus doesn't show on app. And it doesn't show alert. So you have to call to see about the bus you are waiting on. Which makes the app useless
  • needs serious improvement!! Nov 6, 2018

    By Gracee1
    This app is nearly pointless. About the only use that I could get out of it was seeing time estimates of when the bus would arrive. But even that feature is lacking, because when you tap on a bus stop it will only show you the busses scheduled to come within the next 30 minutes. SO, if you are trying to plan ahead and do not already know when that bus usually comes, you’re out of luck unless you happen to check right before it arrives. The map portion is very clunky and lags quite often, but works okay for seeing which stops are around you. The only problem is that if you don’t already know which bus stop you should go to, you have to click on each one and see what it is since they all look identical on the map. The route planner is virtually useless too, you’re better off just using your apple Maps app (but you need this app to see accurate times because apparently GRTC has not informed apple of the correct bus schedule..). You have to input the exact address (for example, you would have to put the exact address for your grocery store rather than being able to search “kroger” and have it suggest one, and who knows the address of everything off the top of their head???) which makes it very difficult to use. ugh. make this app better please!!!! then maybe more people would ride the bus! you don’t need to build new bus systems that only go up and down one way.. just make the busses that already exist easier to access .. do better! :(
  • Aug 17, 2021

    By Celyon Fenty
    Iffy. For the past two days the app has not been tracking. For every stop it says, "no arrivals for the next 30 minutes".
  • Needs a updated Jul 13, 2018

    By Charlen_21
    I found the app helpful in some way when viewing the map. I suggest the app put on the plan trip a street view with the bus numbers on the route. The app needs a more virtual map view. The app also needs a more updated app developer meaning if I am at the bus stop I can point to the street where I am and the bus time and name of the the bus will appear. Also make the app interactive map and place were a Instant messaging can be message to a online chat representative who were assist you in finding your rides answer general questions 24/7. Make the app more like actually looking at the bus stops with that real life Street view of the map.
  • Not at all user friendly! Feb 8, 2017

    By KnitFitt
    You would think that an app for a bus company would have a schedule and route listing for each bus. If I want to plan a bus trip for the next day it is impossible because the app will only provide information for the current day and time. After trying to wrangle this useless piece of junk I finally went to the Library and got paper schedules. Once this posts, I am going to delete this stupid app.
  • Awful Nov 13, 2018

    By richmondriverrat
    Just so bad. Worst thing is the sheer amount of worthlessness they’ve piled into this thing. Want to see a map of all the bus routes? Better go online because this don’t have it! Want etas for your bus? Fat chance this app thinks a bus is on the way. I’d prefer this if it were just the resources available online in a quickly accessible place, but its so much worse. This app will give you false info and you’ll probably miss your bus if you use it.
  • Needs a lot of work Apr 4, 2019

    By villegaszs
    This app has failed me time after time from: giving me false bus arrival times, recommending the most out-of-the-way stops, and generally being super slow and buggy. Thankfully I’ve figured out the bus system and don’t need this app too often anymore, but I can’t imagine what it’d be like for someone to use this app who’s completely unfamiliar with the bus system in RVA.
  • Dec 25, 2019

    By Matt Blackwell
    This app is good except for the fact the location detection keeps causing errors so unless i know the exact address of where i am at and where I am going then it brings up some extremely random routes that says it takes 57 hours to get to where i am going lol
  • Doesn’t Work Oct 6, 2019

    By MNH00
    I used to use the trip planner because i am unfamiliar with the bus routes but last week it stopped working. It keeps telling me that they can’t find a route for the addresses I put in, even ones I have previously entered. I’ve tried deleting the app and downloading it again but the failed to work.
  • Oct 29, 2019

    By Rose Bono
    The expected arrival times don't match up with when the buses actually arrive. I often find that the buses come much earlier than the app would indicate.

No reviews available

No reviews available

  • App is clutch Sep 17, 2021

    By Kdktjskg
    I can get around town. Being new to a city college student it’s extremely helpful
  • Mar 29, 2021

    By Sam
    I'm so happy they finally fixed the bug where Android users couldn't autofill their destination (it caused a lot of really weird interactions, like assuming I was referring to an address in Illinois even if input manually)
  • Finally Jun 25, 2018

    By RoRochelly
    I’ve waited so long for an update, I love the look and how much easier it is to use. Thank you GRTC ! Be consistent with updates tho 😂
  • Jan 3, 2020

    By Jean Morris
    This App is so easy to use I love it! It gives you schedules for all routes, the stop numbers everything
  • Very accurate Jul 28, 2015

    By MsSupaKewl
    I use it every morning for work. It allows me to pace myself accordingly. I no longer have to sit or wait at the bus stop for an extended period.
  • Good app Jul 11, 2017

    By ThatOneGod
    I live in Richmond, and it is very helpful for getting around downtown.
  • It gets the job done Aug 3, 2013

    By Boopy88
    This app has been more helpful than not, but there are still a lot kinks to work out. Sometimes you can not get an ETA for a bus. It is like the bus just does not exist. It crashes too much. The service updates do not provided enough information about delays caused by events in Richmond.
  • Dec 20, 2019

    By Allyson Gailey
    This app is very helpful when using the bus system, but it needs major work done. Sometimes buses that are incoming disappear, leaving me at a station for way longer than I want to be. I also can no longer type in a destination when planning a ride and have search results come up. There is just an error message that shows up. Glitch issues as well.
  • Feb 18, 2021

    By David Brinkley
    It doesn't work well on Android. When I use the "Where are you going" search it always says "an error has occurred". Buggy, but functional if you know how to get around the kinks.
  • May 29, 2019

    By Deanna Griffin
    This app needs a track my ride feature, similar to tracking your Uber, so we can see how long it will ACTUALLY be before the bus will arrive. Because the bus does not ever come at the time stated by the app.
  • Nov 1, 2019

    By Thomas Spollen
    I like the old one better where you can key in the route and stop #. The app tells u the real-time arrival of the bus. U could.even see where the bus is on a map.
  • Aug 23, 2021

    By Joy Robinson
    Bus doesn't show on app. And it doesn't show alert. So you have to call to see about the bus you are waiting on. Which makes the app useless
  • Dec 25, 2019

    By Matt Blackwell
    This app is good except for the fact the location detection keeps causing errors so unless i know the exact address of where i am at and where I am going then it brings up some extremely random routes that says it takes 57 hours to get to where i am going lol
  • Oct 29, 2019

    By Rose Bono
    The expected arrival times don't match up with when the buses actually arrive. I often find that the buses come much earlier than the app would indicate.
  • May 17, 2021

    By Joe Mangioni
    New to RVA and finding this app to be fairly useless. Google Maps provides similar data in a 1000% better package. Also, why the heck would ticketing be a different app?
  • Apr 13, 2021

    By TheGreatSage Fox
    It dont show bus stops anymore and you have to type in the stop number to see times of bus times and its very slow and dont show the stops you type in and you still have to search through a good number of stops to find the 1 stop typed in extra slow and not at all the same
  • Apr 2, 2020

    By Michael D Halsey
    This app is at best an approximation of when or if a bus will actually arrive. The software is in need of a total re-write.
  • needs serious improvement!! Nov 6, 2018

    By Gracee1
    This app is nearly pointless. About the only use that I could get out of it was seeing time estimates of when the bus would arrive. But even that feature is lacking, because when you tap on a bus stop it will only show you the busses scheduled to come within the next 30 minutes. SO, if you are trying to plan ahead and do not already know when that bus usually comes, you’re out of luck unless you happen to check right before it arrives. The map portion is very clunky and lags quite often, but works okay for seeing which stops are around you. The only problem is that if you don’t already know which bus stop you should go to, you have to click on each one and see what it is since they all look identical on the map. The route planner is virtually useless too, you’re better off just using your apple Maps app (but you need this app to see accurate times because apparently GRTC has not informed apple of the correct bus schedule..). You have to input the exact address (for example, you would have to put the exact address for your grocery store rather than being able to search “kroger” and have it suggest one, and who knows the address of everything off the top of their head???) which makes it very difficult to use. ugh. make this app better please!!!! then maybe more people would ride the bus! you don’t need to build new bus systems that only go up and down one way.. just make the busses that already exist easier to access .. do better! :(
  • Aug 17, 2021

    By Celyon Fenty
    Iffy. For the past two days the app has not been tracking. For every stop it says, "no arrivals for the next 30 minutes".
  • Needs a updated Jul 13, 2018

    By Charlen_21
    I found the app helpful in some way when viewing the map. I suggest the app put on the plan trip a street view with the bus numbers on the route. The app needs a more virtual map view. The app also needs a more updated app developer meaning if I am at the bus stop I can point to the street where I am and the bus time and name of the the bus will appear. Also make the app interactive map and place were a Instant messaging can be message to a online chat representative who were assist you in finding your rides answer general questions 24/7. Make the app more like actually looking at the bus stops with that real life Street view of the map.
  • Not at all user friendly! Feb 8, 2017

    By KnitFitt
    You would think that an app for a bus company would have a schedule and route listing for each bus. If I want to plan a bus trip for the next day it is impossible because the app will only provide information for the current day and time. After trying to wrangle this useless piece of junk I finally went to the Library and got paper schedules. Once this posts, I am going to delete this stupid app.
  • Awful Nov 13, 2018

    By richmondriverrat
    Just so bad. Worst thing is the sheer amount of worthlessness they’ve piled into this thing. Want to see a map of all the bus routes? Better go online because this don’t have it! Want etas for your bus? Fat chance this app thinks a bus is on the way. I’d prefer this if it were just the resources available online in a quickly accessible place, but its so much worse. This app will give you false info and you’ll probably miss your bus if you use it.
  • Needs a lot of work Apr 4, 2019

    By villegaszs
    This app has failed me time after time from: giving me false bus arrival times, recommending the most out-of-the-way stops, and generally being super slow and buggy. Thankfully I’ve figured out the bus system and don’t need this app too often anymore, but I can’t imagine what it’d be like for someone to use this app who’s completely unfamiliar with the bus system in RVA.
  • Doesn’t Work Oct 6, 2019

    By MNH00
    I used to use the trip planner because i am unfamiliar with the bus routes but last week it stopped working. It keeps telling me that they can’t find a route for the addresses I put in, even ones I have previously entered. I’ve tried deleting the app and downloading it again but the failed to work.
  • Sometimes helpful, often confusing Dec 12, 2018

    By Doibles
    It’s typical for your bus to be 5 minutes away, and then in the next breath it’s 23 minutes away, or worse, it disappears altogether. I just had a driver tell me “don’t look at the app”. This is why I bike to work as much as possible. It’s too bad this app is mostly unreliable.
  • Jun 1, 2021

    By Isaiah Taylor
    What's the point of having a bus location button when you're buses are so off schedule that they can't place a time it gets to your stop. If the app that GRTC themselves made fails to tell you when a bus is. Then there's not much of a point to use it
  • Inaccurate Mar 20, 2018

    By Bushoujohime
    I continuously checked the app for the route 41 schedule and it tells me there are no busses within the next 15 minutes to any stop on the route. However, there was literally a bus arriving as I was walking to the stop. What's the point of the app if it doesn't actually work?

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