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Griddy

Griddy

Griddy Energy LLC

Sign up for Griddy to get the ultimate in energy savings.

4.4 Ratings 7K+ Reviews 10K+ Downloads

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About Griddy

Sign up for Griddy to get the ultimate in energy savings.
see more about Griddy

Ratings & Reviews

4.4
6.9K+ Ratings
  1. 5
    76+%
  2. 4
    10+%
  3. 3
    3+%
  4. 2
    2+%
  5. 1
    10+%
Write a Review
  • Good App, Good Prices, but misleading May 22, 2018

    By Teslatexas72
    Griddy has a good app but persists in presenting the energy component of its rates as if that is the total rate. So when you see "Real-Time Cost", "Current Cost" and "Projected Cost" on their opening page, the amount is energy only, without all of the other charges you pay. Typically, this means when the "Real-Time Cost" is reported as 2.1 cents, the actual price per kilowatt hour for a Houston consumer is about 6.1 cents. This is because the charges by the utility that transports electricity over the net to your house are fixed and collected on a per-hour basis. Actually, Griddy's deal is probably the lowest cost alternative in the market, provided you are prepared to pay for a few minutes or hours of rates above $1.00 per kilowatt hour. In so doing, you will also get quite a few hours in which your costs are 4.5 cents per kWh, and even as low as 4 cents per kWh. If you review the Griddy app carefully you can track your usage and cost by the hour, but the data presented is energy-only, not total cost. It almost seems as if Griddy intentionally is obfuscating the true cost of its electricity. It really doesn't need to do this, because its prices are very good, but that's what they do.
    more
  • Dec 18, 2020

    By amber roberson
    I am so angry that I spent over a year paying more than $200 a month. Now, we pay $50-$75 monthly. The app is incredibly easy to use and understand. If I were going to live in Texas permantly, I would go with griddy for life. Wish you griddy would come to Alabama.
    more
  • Not sold on it Feb 21, 2018

    By Fady Iskander
    It started out great. I couldn’t believe the rates (Aug-Sep 2017). Then I started to see price surges reaching over $1.20/kw. Still telling myself I can accept the risk of price surges because their average monthly rate was really low. Starting Oct-2017, the average rate we pay is almost on par with fixed rate companies. I’ve noticed that the delivery charges were much higher than what I started out with. Of course there is no transparency on those charges. They only show you the hourly generation charges. Long story short.... I don’t see this as a wow service because you end up paying on par or to be honest a tad lower than a fixed rate deal (which would be ok) but you assume the risk of price surges. The concept of managing your use around real-time pricing is not realistic because unless you have a completely smart home that you can control remotely, it’s very difficult. The app is ok but the concept was meant for you to get variable rates and cut out the middle man for $10/month. I’m here to say that I don’t see that being the case. You’re trading a fraction of what you pay the fixed rate providers for the risk of price surges. Hope this helps...
    more
  • Feb 11, 2021

    By shaik rafi
    Using four last two years. Great service. I like their high price alerts and turn off a/c which saves a lot. Go for it!
  • Jan 31, 2021

    By Johnmichael Quinlan
    Best electricity billing company ever, great technology great TOS. Price is great for people who want to minimize their energy usage and use more green energy
  • Feb 22, 2021

    By C Dlp
    Power service good. customer service SO BAD, I NEVER GOT MY REFUND, I SENT 7 EMAILS, 6 PHONE CALLS....never got it!!!😡 where is it????? Also,, be careful when you cancel, they will cancel whenever they want... SEND MY REQUEST 15 DAYS IN ADVANCE THEY CANCEL AFTER 20 DAYS...I CAN PRIVE IT.
    more
  • Feb 16, 2021

    By Jacob Kendrick
    The amount you save with this company doesn't mean anything when you're price gouged in a weather crisis. Their solution, switch providers or turn everything off and be a neanderthal in a cave for the duration. Thanks for the support Griddy.
    more
  • Not all it’s hyped up to be Oct 22, 2019

    By Jkelley814
    I signed up with Griddy on the 5th of July in 2019 thinking it would be a great way for me to still keep my electricity bill low while I searched for another fixed rate contract, especially since I was about to roll into the hottest months of the year. I was SO wrong. Because the price fluctuates with the market, the low price times can be great but during the high price times, even with the notifications from griddy of the high price, it was impossible for me to save money with their service. My average price per kWh during the month of August was 23.6 cents and I live in a two bedroom two bathroom apartment. I paid $330 that month and that’s with the monthly membership discounted. I have never paid so much for electricity in my entire life nor would I have signed up if I had known this would be the result. I give it two stars because the app always worked great and I liked the fact that it would notify me when the price got really high. However, I highly recommend you just do some research, read the fine print on your electricity facts label, and find a good fixed rate contract.
    more
  • Something I noticed... Jun 3, 2019

    By BurpSwangy
    Been using it a couple of days now and I've seriously been infatuated with it enough to check rates about every hour or two. Yesterday, it stayed at around 2.7 cent per kw/hr. No spike alerts. Check today and my usage shows a substantial spike of use for 1pm. Conveniently, apparently that's when the price spiked also... to over 20 homes the rate it had been all day. More weird is that I let my A/C run all day and night up precool the house. At 10:30am we cut the temp up by 10 degrees, shut everything off, and took the family to Six Flags. Are you guys secretly adding false usage and cost spikes to meet hidden quotas? What else would explain that? Been under two cents all day and got a random notification of an almost $1.00 kw/h spoke today that last nearly 30 minutes... pretty much voiding any gains made throughout the rest of the day. Also curious what my proposed usage was for that hour. As a software developer myself who created firmware for submeters in multi housing properties... you can betcha I'm going to be completely on top of this and find out.
    more
  • RUN AWAY!! Aug 18, 2019

    By grahamamy
    I was really happy with Griddy the past 2 months, until August hit. Only half way through the month my bill was already up to over $500. At that rate, my bill for August would have been over $1000 for one month. I was charged $200 in just ONE day!! How ridiculous!!! Spending over $1000 in one month does not justify any other savings you might get throughout the year. The customer service is awful as well. I’ve tried calling several times, but they don’t answer the phones. I have left messages and they don’t call back. I have emailed and they don’t email back. I’m so embarrassed because since I was happy with them the past 2 months, I referred a friend to switch over at the beginning of the month. Then 2 weeks later I had to tell him it was a bad idea for him to switch. The only good thing I can say about Griddy is thank god we were not stuck in a contract. Never again will I ever consider going back.
    more

No reviews available

  • Good App, Good Prices, but misleading May 22, 2018

    By Teslatexas72
    Griddy has a good app but persists in presenting the energy component of its rates as if that is the total rate. So when you see "Real-Time Cost", "Current Cost" and "Projected Cost" on their opening page, the amount is energy only, without all of the other charges you pay. Typically, this means when the "Real-Time Cost" is reported as 2.1 cents, the actual price per kilowatt hour for a Houston consumer is about 6.1 cents. This is because the charges by the utility that transports electricity over the net to your house are fixed and collected on a per-hour basis. Actually, Griddy's deal is probably the lowest cost alternative in the market, provided you are prepared to pay for a few minutes or hours of rates above $1.00 per kilowatt hour. In so doing, you will also get quite a few hours in which your costs are 4.5 cents per kWh, and even as low as 4 cents per kWh. If you review the Griddy app carefully you can track your usage and cost by the hour, but the data presented is energy-only, not total cost. It almost seems as if Griddy intentionally is obfuscating the true cost of its electricity. It really doesn't need to do this, because its prices are very good, but that's what they do.
    more
  • Dec 18, 2020

    By amber roberson
    I am so angry that I spent over a year paying more than $200 a month. Now, we pay $50-$75 monthly. The app is incredibly easy to use and understand. If I were going to live in Texas permantly, I would go with griddy for life. Wish you griddy would come to Alabama.
    more
  • Feb 11, 2021

    By shaik rafi
    Using four last two years. Great service. I like their high price alerts and turn off a/c which saves a lot. Go for it!
  • Jan 31, 2021

    By Johnmichael Quinlan
    Best electricity billing company ever, great technology great TOS. Price is great for people who want to minimize their energy usage and use more green energy
  • Wholesale electricity with membership Oct 5, 2018

    By Octim
    Excellent program if it’s in your area, 9.95 monthly membership and then you pay wholesale cost which can be as low as 1.9 cents a kilowatt hour. Tells you hour by hour what you spent and what the upcoming price is. By avoiding using a lot of power from 1-5pm M-F...you definitely will save a lot. Dirt cheap overnight and weekends. Low on mornings and evenings. And they warn you if there is a short price hike so you can avoid running a lot of electricity then. Free enterprise at its best! 9.95 pays all their costs, then you get wholesale prices and distribution costs the same as the huge power companies. Unless you HAVE to use a TON of power from 1-5pm M-F....this will save you a ton of money. So far, after a month, I’m saving 40 percent compared to my reliant bill.
    more
  • Jan 9, 2021

    By MH Chen
    Would be nice if there is a week long, time stamped log of all notifications that were sent out to the app.
  • Griddy Works Best With a Smart Thermostat Nov 22, 2020

    By Neodrew42
    For those who have complained that they were burned by big wholesale price jumps (which don’t happen all that often, honestly), I have two questions - first, are you using a smart thermostat, and do you have automated rules set up for controlling your usage? I’ve got a few simple rules set up for my smart thermostat that reduce usage as prices rise, that turn OFF the thermostat if prices peak above a certain price and that adjust the cool / heat range of the unit when temperatures get extreme. With these rules running automatically for me, I’ve been saving 30 to 40% each month with Griddy over my previous biller. I love the direct control Griddy provides me over my electrical usage, and I’ve gotten serious savings in the two years I’ve used their service. My only complaint was that new app interface they tried a couple months ago. Bleh. I prefer the one they have now. I’d also like to see my usage data within 24 hours, but it is what it is. Griddy is a great product, if you’re smart in how you use it!
    more
  • Tough week, but aim for the long run Aug 20, 2019

    By Kamog
    Had griddy for 3 months. Had a great couple of months when started, but last two weeks were rough. Know a lot of ppl that had 400 dollars bills 15 days in August. Variable rates are tough, but I am sticking to it as I believe in the long running will beat others. My August bill is probably end at around $200, but I knew what I signed up for. Tune up a/c and manage consumption to be better off. Never used the customer service, so cannot comment on that.
    more
  • Not sold on it Feb 21, 2018

    By Fady Iskander
    It started out great. I couldn’t believe the rates (Aug-Sep 2017). Then I started to see price surges reaching over $1.20/kw. Still telling myself I can accept the risk of price surges because their average monthly rate was really low. Starting Oct-2017, the average rate we pay is almost on par with fixed rate companies. I’ve noticed that the delivery charges were much higher than what I started out with. Of course there is no transparency on those charges. They only show you the hourly generation charges. Long story short.... I don’t see this as a wow service because you end up paying on par or to be honest a tad lower than a fixed rate deal (which would be ok) but you assume the risk of price surges. The concept of managing your use around real-time pricing is not realistic because unless you have a completely smart home that you can control remotely, it’s very difficult. The app is ok but the concept was meant for you to get variable rates and cut out the middle man for $10/month. I’m here to say that I don’t see that being the case. You’re trading a fraction of what you pay the fixed rate providers for the risk of price surges. Hope this helps...
    more
  • Not all it’s hyped up to be Oct 22, 2019

    By Jkelley814
    I signed up with Griddy on the 5th of July in 2019 thinking it would be a great way for me to still keep my electricity bill low while I searched for another fixed rate contract, especially since I was about to roll into the hottest months of the year. I was SO wrong. Because the price fluctuates with the market, the low price times can be great but during the high price times, even with the notifications from griddy of the high price, it was impossible for me to save money with their service. My average price per kWh during the month of August was 23.6 cents and I live in a two bedroom two bathroom apartment. I paid $330 that month and that’s with the monthly membership discounted. I have never paid so much for electricity in my entire life nor would I have signed up if I had known this would be the result. I give it two stars because the app always worked great and I liked the fact that it would notify me when the price got really high. However, I highly recommend you just do some research, read the fine print on your electricity facts label, and find a good fixed rate contract.
    more
  • Please restore the Price Dial! Jun 14, 2020

    By stewartdclark
    Please restore the Price Dial! The UX/UI design in version 5.0.1 of the app released on June 12th, 2020 does not make full use of available screen real estate. There is a very large static cartoon picture that takes up the entire screen on my iPad, while the information circles for price, weather, peak/off-peak are very small and barely noticeable at the bottom. This is not a good way to display the critical pricing information a customer needs. Also, I previously used the app in split-screen mode on an iPad which would conveniently display the price-dial so I could view the current price during peak hours, but this is not possible with the current UI design of the new version of the app. At the very least, please make a Price Dial screen available from within the app’s menu, that will display the old Price Dial by itself, with nothing else on the screen (similar to the old price dial screen). Also, an Apple Watch app that displays the price dial and offers complications for the electricity price would be very useful.
    more
  • Need to add alternate payments other than credit card! Aug 17, 2018

    By willygee2001
    Griddy has been ok since we switched. So far it’s about what we would pay with any other provider. I was surprised to see some unexpected charges like “merchant service fee” which is a credit card fee every time they recharge your account. To be fair it is explained in their fine print once you sign up but not very well explained upfront. They told me they will change to no fee ACH soon but still do not have it, which is a driver for this low review. There are other fees too which they should be more transparent about. I recommend waiting for the additional payment option before joining Griddy. Hey Griddy let’s get that done already!!!
    more
  • Feb 22, 2021

    By C Dlp
    Power service good. customer service SO BAD, I NEVER GOT MY REFUND, I SENT 7 EMAILS, 6 PHONE CALLS....never got it!!!😡 where is it????? Also,, be careful when you cancel, they will cancel whenever they want... SEND MY REQUEST 15 DAYS IN ADVANCE THEY CANCEL AFTER 20 DAYS...I CAN PRIVE IT.
    more
  • Feb 16, 2021

    By Jacob Kendrick
    The amount you save with this company doesn't mean anything when you're price gouged in a weather crisis. Their solution, switch providers or turn everything off and be a neanderthal in a cave for the duration. Thanks for the support Griddy.
    more
  • Something I noticed... Jun 3, 2019

    By BurpSwangy
    Been using it a couple of days now and I've seriously been infatuated with it enough to check rates about every hour or two. Yesterday, it stayed at around 2.7 cent per kw/hr. No spike alerts. Check today and my usage shows a substantial spike of use for 1pm. Conveniently, apparently that's when the price spiked also... to over 20 homes the rate it had been all day. More weird is that I let my A/C run all day and night up precool the house. At 10:30am we cut the temp up by 10 degrees, shut everything off, and took the family to Six Flags. Are you guys secretly adding false usage and cost spikes to meet hidden quotas? What else would explain that? Been under two cents all day and got a random notification of an almost $1.00 kw/h spoke today that last nearly 30 minutes... pretty much voiding any gains made throughout the rest of the day. Also curious what my proposed usage was for that hour. As a software developer myself who created firmware for submeters in multi housing properties... you can betcha I'm going to be completely on top of this and find out.
    more
  • RUN AWAY!! Aug 18, 2019

    By grahamamy
    I was really happy with Griddy the past 2 months, until August hit. Only half way through the month my bill was already up to over $500. At that rate, my bill for August would have been over $1000 for one month. I was charged $200 in just ONE day!! How ridiculous!!! Spending over $1000 in one month does not justify any other savings you might get throughout the year. The customer service is awful as well. I’ve tried calling several times, but they don’t answer the phones. I have left messages and they don’t call back. I have emailed and they don’t email back. I’m so embarrassed because since I was happy with them the past 2 months, I referred a friend to switch over at the beginning of the month. Then 2 weeks later I had to tell him it was a bad idea for him to switch. The only good thing I can say about Griddy is thank god we were not stuck in a contract. Never again will I ever consider going back.
    more
  • 10 bucks a day Aug 7, 2018

    By 1608arro$
    No, no, no........I was referred by someone who had griddy for about a year. To my knowledge now I know that’s its pre paid, which I had never had a pre paid plan before. I thought that this was going to be a good company that would atleast worked in my family’s favor..... not the case. After the first day I had already accumulated $9.69 of electricity... well half a day because my previous company ended service at about noon then griddy took over... I could tell then that griddy wasn’t for the family. So I said let me wait and see what the next charges will be. Griddy started August 1 at noon by August 4th my account had already been recharged for $50 bucks with an estimated recharge date of August 11th. So by August 6th I had already paid about $45 bucks... that’s without a membership fee of 9.99 a month. Mind you we weren’t home Friday the 3,4 or the 5th. That’s why I said $10 bucks a day. Not good for the family.
    more

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