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GoShare - Delivery, Moving and Hauling On Demand

GoShare - Delivery, Moving and Hauling On Demand

GoShare Inc.

Your friend with a truck.™ Same day moving, delivery, and hauling help.

4.7 Ratings 9K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Jul 27, 2021

    By Ryan Fan
    Amazing experience! Honestly I was nervous about using an app to get moving help. I'm so relieved that GoShare was smooth and easy; price point was reasonable and I paid as quoted. I would definitely use them again. My mover Viktor was friendly and professional! He even assisted loading items I forgot to list. He showed up 5 mins early and loaded the truck, securing everything carefully. Despite bridge traffic and narrow roads on a 25 mile drive, Viktor arrived at the destination right on time.
  • Works well but beware Feb 22, 2019

    By SuzL-E
    I used the app to have a cabinet delivered from Costco. Overall, it was easy to use and the guys who came were great. The only recommendations I’d have: 1. I got really bad gouge at Costco on how it worked, with an employee telling me that I tell them what I want in the app and the delivery folks basically go get it and bring it and I pay for all of it using the app (including paying for the item). Totally not how it works. As would be logical, you buy the item first and these folks just deliver. So I’d recommend that the app folks make this clear just in case the store employees keep giving bad info. 2. I wasn’t sure if I needed one or two people. I ordered two just in case, since the item was 150 pounds. Really I only needed one and could have saved $30. It would be great if the section that asks if you want a helper has recommendations to help gauge if you need one or two (for those of us who are newbies). In the end, I’m glad I used it and would do it again (though I’d get one driver and would pay for the item in advance! 😉)
  • Jul 12, 2021

    By Susan Muse'
    It was great much cheaper than anybody else the guys who moved me were very kind and helpful I didn't have to lift a finger they are so offered to take your furniture apart and to pack some things I believe very quick and they only charge you for the time that they travel not for the time that they're packing the truck
  • First time user very happy! Mar 13, 2020

    By Wine n chocolate
    So ArtVan canceled delivery and left me in the lurch, so started googling delivery services and found GoShare. Put in info for an estimate ($10 more than ArtVan charged me- so knew it was in the ballpark) so I submitted request. Almost immediately my job got picked up. I called Corey who was assigned to me just to see if he needed any more info to get my order from distribution center. He asked me to text my invoice, and he was able to get my order no problem. Getting it in my house however, turned out to be quite a challenge! We had to take off doors, try several different angles, but they were pro’s and got it in!! I was very impressed with them and tipped their excellent service. The only surprise was that the job took quite a bit longer than original estimate, but with a good reason. I didn’t realize I had to finish the transaction online afterwards. I thought it got charged automatically. I would definitely use GoShare again!!!
  • Jul 7, 2021

    By Sabrina Ugwu
    Great app. Good service. Only issue was that even when installed on the phone there's no icon to find it. It is only found thru Google apps so it wasn't easily located.
  • Jul 8, 2021

    By Debbie Allen
    So easy to use. Downsizing and needed help getting items to storage. So greatful that GoShare offers the perfect service. Kareem took on the job with speed and professionalism. Highly recommend.
  • May 25, 2021

    By Jim DeCesaro
    First time using this service via COSTCO. It was bumpy at first because we were unfamiliar with the service, but once we figured it out, the app worked perfectly.
  • May 2, 2021

    By Sylvia Myers-Brown
    Use for the 1st time It allowed me to finish my shopping got home my delivery was made at the time I schedule I have told other friends and family members. Out shopping And I could not put the item in my car. The salesman told me about the service. Download the app and my delivery was made
  • Excellent experience, highly recommend Go Share! Apr 2, 2019

    By Cosmogirl1
    Can’t say enough positive things about my first time experience using Go Share! I did a lot of research prior to using GoShare and all my research paid off! My delivery contact was extremely quick, efficient, nice and helpful throughout the entire process! I placed my order at exactly 5 PM on 3/31 and the driver had everything delivered, set up and done in a little over an hour! I was completely shocked in a good way for how quick, smooth and practical this whole process is! I will definitely use GoShare again in the future! Love the whole delivery on demand concept and Go Share is definitely the Uber of delivery service!
  • May 4, 2021

    By Holly Turner
    Was great. Easy to use. Got my job accepted right away. Price was up front. Easy to use app..no cash. Guys treated my property nicely. Would use again!!
  • Jul 27, 2021

    By Ryan Fan
    Amazing experience! Honestly I was nervous about using an app to get moving help. I'm so relieved that GoShare was smooth and easy; price point was reasonable and I paid as quoted. I would definitely use them again. My mover Viktor was friendly and professional! He even assisted loading items I forgot to list. He showed up 5 mins early and loaded the truck, securing everything carefully. Despite bridge traffic and narrow roads on a 25 mile drive, Viktor arrived at the destination right on time.
  • Works well but beware Feb 22, 2019

    By SuzL-E
    I used the app to have a cabinet delivered from Costco. Overall, it was easy to use and the guys who came were great. The only recommendations I’d have: 1. I got really bad gouge at Costco on how it worked, with an employee telling me that I tell them what I want in the app and the delivery folks basically go get it and bring it and I pay for all of it using the app (including paying for the item). Totally not how it works. As would be logical, you buy the item first and these folks just deliver. So I’d recommend that the app folks make this clear just in case the store employees keep giving bad info. 2. I wasn’t sure if I needed one or two people. I ordered two just in case, since the item was 150 pounds. Really I only needed one and could have saved $30. It would be great if the section that asks if you want a helper has recommendations to help gauge if you need one or two (for those of us who are newbies). In the end, I’m glad I used it and would do it again (though I’d get one driver and would pay for the item in advance! 😉)
  • Jul 12, 2021

    By Susan Muse'
    It was great much cheaper than anybody else the guys who moved me were very kind and helpful I didn't have to lift a finger they are so offered to take your furniture apart and to pack some things I believe very quick and they only charge you for the time that they travel not for the time that they're packing the truck
  • First time user very happy! Mar 13, 2020

    By Wine n chocolate
    So ArtVan canceled delivery and left me in the lurch, so started googling delivery services and found GoShare. Put in info for an estimate ($10 more than ArtVan charged me- so knew it was in the ballpark) so I submitted request. Almost immediately my job got picked up. I called Corey who was assigned to me just to see if he needed any more info to get my order from distribution center. He asked me to text my invoice, and he was able to get my order no problem. Getting it in my house however, turned out to be quite a challenge! We had to take off doors, try several different angles, but they were pro’s and got it in!! I was very impressed with them and tipped their excellent service. The only surprise was that the job took quite a bit longer than original estimate, but with a good reason. I didn’t realize I had to finish the transaction online afterwards. I thought it got charged automatically. I would definitely use GoShare again!!!
  • Jul 7, 2021

    By Sabrina Ugwu
    Great app. Good service. Only issue was that even when installed on the phone there's no icon to find it. It is only found thru Google apps so it wasn't easily located.
  • Jul 8, 2021

    By Debbie Allen
    So easy to use. Downsizing and needed help getting items to storage. So greatful that GoShare offers the perfect service. Kareem took on the job with speed and professionalism. Highly recommend.
  • May 25, 2021

    By Jim DeCesaro
    First time using this service via COSTCO. It was bumpy at first because we were unfamiliar with the service, but once we figured it out, the app worked perfectly.
  • May 2, 2021

    By Sylvia Myers-Brown
    Use for the 1st time It allowed me to finish my shopping got home my delivery was made at the time I schedule I have told other friends and family members. Out shopping And I could not put the item in my car. The salesman told me about the service. Download the app and my delivery was made
  • Excellent experience, highly recommend Go Share! Apr 2, 2019

    By Cosmogirl1
    Can’t say enough positive things about my first time experience using Go Share! I did a lot of research prior to using GoShare and all my research paid off! My delivery contact was extremely quick, efficient, nice and helpful throughout the entire process! I placed my order at exactly 5 PM on 3/31 and the driver had everything delivered, set up and done in a little over an hour! I was completely shocked in a good way for how quick, smooth and practical this whole process is! I will definitely use GoShare again in the future! Love the whole delivery on demand concept and Go Share is definitely the Uber of delivery service!
  • May 4, 2021

    By Holly Turner
    Was great. Easy to use. Got my job accepted right away. Price was up front. Easy to use app..no cash. Guys treated my property nicely. Would use again!!
  • BEWARE SCAM Sep 5, 2019

    By Artisan Bread Baker
    The most horrible experience imaginable I booked these guys and paid with a credit card in advance telling them that we needed two people to move small couch/love seat to 2 nd fl bonus room it was located about 7 minutes from our home and I picked 2 pm they sent a single guy and it was loaded on truck by store then he came to our house expecting us to unload it never called to say they did not have 2 people and my husband has a very large hernia and I have bad right knee so we needed 2 people and he pulled up expecting my husband to help unload and he did I could have done this myself I have Lexus SUV store could have loaded it for me and charged us 40 dollars it was suppose to be 130 I asked the owner to reach out to me but he would not so I am reaching out to my bank tomorrow to dispute charges they kept saying they would send someone out when they knew all along that this is s one person operation based on lies we would have liked to know that only one man when we needed two I reached out to the store tonight and told them of this horrible experience had to end up moving it ourselves these people are awful I would never use or recommend them they should have told us they could only send out one man and we would have reached out to another company to help us everything about this was beyond awful terrible would not wish these people on my worst enemy they just want your money and for you to do the work now I know better
  • Jul 18, 2021

    By Syed Hussain
    They seem like scammers. Charged me 211.75. still shows it pending in my charges. But on their app i see a charge of 136 something dollars. I could pick items myself but I had an op & needed help with assembly. So I paid them and delivery person just delivered stuff and left! No confirmation if these are my ordered items. There customer service is worst! When I asked for a full refund they blocked me from contacting their support! When I click the support button nothing happens.
  • Jul 13, 2021

    By Randell Sygal
    The worst service ever!!. They low ball you with an estimate and start charging you by the minute!! At $3 and change per minute!! Run away fast!! There is zero customer service and support and you will get amateur moving people who don't have a clue. They also will charge your credit card 3 times the estimate and your movers will be purely unprofessional and amateurs at moving. This company is a con job!! Get a flat rate company. They also lie to their customers about left behind cargo.
  • Be careful of scam by the driver Jan 28, 2019

    By Vivo888ik
    My first time using GoShare. The Driver said he that he was local at another project that was half an hour away (no proof). He called 30 minutes before he arrived. 2 minutes to load my 1 item. Less than 5 minutes to the destination. When arrived he wasn’t sure how to bring in the 130 lbs furniture that fits any Std size truck. He clocked 67 minutes while it was only 50 minutes but the furniture piece was still not carried inside the house yet. He distracted me asking I should checked in and rated him 5 stars. After that I then helped him carried it in. Basically they charged time time starting from where the driver is coming from. He explained it after I complained why it’s almost doubled the orig estimates $45-60 for a 5 minutes away. Ended up paying $80 plus $5 tips. The guy tried to offer assembling for $50 paying to him directly. After removing the piece I saw it would take even my little girl would be able to assemble in less than 5 minutes so I changed my mind having him to assemble. He then whined that he clocked me in sooner. I ended up giving him another $10 tip. I will be smarter next time only if I have no choice but to use their device again.
  • Jul 7, 2021

    By Deepti Mithrananda
    I absolutely do not recommend using this service. The driver and helper both had no idea how to move large furniture. They spent 3 hours dragging the couch up fairly wide stairs, scrapped it into my apartment and at the end of 3 hours, said it wouldn't fit into my livingspace. I was charged an insane amount for their lack of experience and their time that quite honestly wasted themselves and didn't get the furniture. I even had property damage to the building, my apartment and my neighbors door.
  • Major flaws. May 16, 2018

    By Cecef
    Super nice and friendly driver, but it took him 2 hrs and 13 minutes to drive 50 miles so it ended up costing a ton. I understand that the initial price given is an estimate, BUT, I drive the same distance/stretch on a regular basis and the store I had the pick up from called me while the driver was there so I know exactly what time he arrived and left. I also checked traffic on both waze and google when he was leaving, so I knew it shouldn’t have taken more then 1 hr 15 mins max.. How it took him an xtra hour, I have no clue. However... Considering they charge pr minute it ended up costing me 60 dollars extra. Unlike Uber and Lyft, there’s no way of actually tracking the drivers via gps, so he could actually have stopped for an hr lunch or and nobody would know. ( I’m not saying he did.) The app is a good concept, but hugely flawed as you don’t know the price until after the fact and there’s no way of tracking the drivers. Also.. it is very difficult to get a hold of customer service, so I would not use this app again unless these flaws are fixed.
  • Jul 25, 2021

    By Sabina Nolan
    Costco makes it seem like you can schedule a pickup soon after you purchase your item. However, I was forced to wait with my couch outside the store for 2 and a half hours after my schedule time before someone accepted the job.
  • Poor communication with their drivers Oct 14, 2019

    By Clay Brandon
    There is very poor communication between the dispatchers and drivers. The drivers have been very nice. This was the 2nd time we used service. The first time we had a large 6 piece sectional couch from Costco in 5 very large boxes. Requested large cargo van or truck. Took pictures of all boxes. The poor driver shows up in a small Ford cargo van. Props to him. He worked really hard and barely got it loaded. He Put one piece in his front seat. Just today scheduled pick up for large dining table from Pier 1. After 10 min was told no drivers in the area. No big deal. Texted them back that I will cancel job and reschedule. Received text confirming cancellation. This was at 5:03pm. At 5:56pm started getting phone calls from both the store and the driver that he was there to pick up table. My family was leaving for dinner but decided to do it since the guy was already there. He showed up very quickly. Nice guy. They did give me a discount on job but still a big inconvenience. They put their drivers in bad situations due to poor communication. May consider using in the future.
  • frauds Oct 21, 2018

    By L14fan
    don't be fooled by the customer responses. THEY have ways of tracking drivers, but they don't show us because it allows them to give us a run around. I was charged nearly $100 for a 20 minute drive (involved picking up a chair and dropping it off, should have been 35-40). The driver didn't even get out of his car when he arrived (and started charging), just sat there until the seller of my item had to go out and get him to pick up the item. When I complained about this and the massive overcharge (took multiple messages across platforms over two weeks to even get a resolution), GoShare refused to refund me a dime, but offered $15 of credit for future jobs. You think I'm dumb enough to use this service again? Hell no. If you want a cheaper, better quality service with better customer service and more integrity, use Taskrabbit. I will never waste another dime on these aholes. The dumbest part is that I might've used this service in the future if they resolved the case with some dignity, but I guess they only care about making sales with initial customers that don't know any better
  • Rated too soon! Mar 15, 2020

    By Calendar challenged
    Ordered truck, extra helper and an appliance dolly to transport a French door refrigerator. 2 guys showed up on time and loaded the frige in a covered Ram 1500. It was not tall enough so the frige stayed on the dolly at an angle. I was not at the receiving end to inspect, but was originally told it arrived ok, so I gave them 5 star ratings. Later I learned the side of the frige was scratched in the transport. I noticed that the dolly/hand truck was smaller than a regular appliance size dolly (which I thought I had paid for). Also, I don’t believe it had anything to protect the metal from the appliance, thus the scratching. It was in excellent condition before this trip. I have seen pics of the scratches and they will have to be painted over. Had it not been for this damage I would highly recommend them. They should have used a professionally sized appliance dolly, like the one that delivered my new frige. This frige went to a friend and now I will try to cover up the ugly scratching as best I can. I can only recommend this service for items that are already worn or scratched.

No reviews available

No reviews available

  • Jul 27, 2021

    By Ryan Fan
    Amazing experience! Honestly I was nervous about using an app to get moving help. I'm so relieved that GoShare was smooth and easy; price point was reasonable and I paid as quoted. I would definitely use them again. My mover Viktor was friendly and professional! He even assisted loading items I forgot to list. He showed up 5 mins early and loaded the truck, securing everything carefully. Despite bridge traffic and narrow roads on a 25 mile drive, Viktor arrived at the destination right on time.
  • Jul 12, 2021

    By Susan Muse'
    It was great much cheaper than anybody else the guys who moved me were very kind and helpful I didn't have to lift a finger they are so offered to take your furniture apart and to pack some things I believe very quick and they only charge you for the time that they travel not for the time that they're packing the truck
  • Jul 7, 2021

    By Sabrina Ugwu
    Great app. Good service. Only issue was that even when installed on the phone there's no icon to find it. It is only found thru Google apps so it wasn't easily located.
  • Jul 8, 2021

    By Debbie Allen
    So easy to use. Downsizing and needed help getting items to storage. So greatful that GoShare offers the perfect service. Kareem took on the job with speed and professionalism. Highly recommend.
  • May 25, 2021

    By Jim DeCesaro
    First time using this service via COSTCO. It was bumpy at first because we were unfamiliar with the service, but once we figured it out, the app worked perfectly.
  • May 2, 2021

    By Sylvia Myers-Brown
    Use for the 1st time It allowed me to finish my shopping got home my delivery was made at the time I schedule I have told other friends and family members. Out shopping And I could not put the item in my car. The salesman told me about the service. Download the app and my delivery was made
  • Excellent experience, highly recommend Go Share! Apr 2, 2019

    By Cosmogirl1
    Can’t say enough positive things about my first time experience using Go Share! I did a lot of research prior to using GoShare and all my research paid off! My delivery contact was extremely quick, efficient, nice and helpful throughout the entire process! I placed my order at exactly 5 PM on 3/31 and the driver had everything delivered, set up and done in a little over an hour! I was completely shocked in a good way for how quick, smooth and practical this whole process is! I will definitely use GoShare again in the future! Love the whole delivery on demand concept and Go Share is definitely the Uber of delivery service!
  • May 4, 2021

    By Holly Turner
    Was great. Easy to use. Got my job accepted right away. Price was up front. Easy to use app..no cash. Guys treated my property nicely. Would use again!!
  • Jul 21, 2021

    By Eduardo d'Agliano-Luna
    Once I figured out interface and system, it is great and I will be using this app and service again! 😀
  • Jun 2, 2021

    By Delores Del Ruby
    This app is great. It was super easy to book same day, and ridiculously affordable -- I only paid like 1/3 to 1/4 of what I was being quoted by moving companies. It felt like a steal. Highly recommend it.
  • Works well but beware Feb 22, 2019

    By SuzL-E
    I used the app to have a cabinet delivered from Costco. Overall, it was easy to use and the guys who came were great. The only recommendations I’d have: 1. I got really bad gouge at Costco on how it worked, with an employee telling me that I tell them what I want in the app and the delivery folks basically go get it and bring it and I pay for all of it using the app (including paying for the item). Totally not how it works. As would be logical, you buy the item first and these folks just deliver. So I’d recommend that the app folks make this clear just in case the store employees keep giving bad info. 2. I wasn’t sure if I needed one or two people. I ordered two just in case, since the item was 150 pounds. Really I only needed one and could have saved $30. It would be great if the section that asks if you want a helper has recommendations to help gauge if you need one or two (for those of us who are newbies). In the end, I’m glad I used it and would do it again (though I’d get one driver and would pay for the item in advance! 😉)
  • First time user very happy! Mar 13, 2020

    By Wine n chocolate
    So ArtVan canceled delivery and left me in the lurch, so started googling delivery services and found GoShare. Put in info for an estimate ($10 more than ArtVan charged me- so knew it was in the ballpark) so I submitted request. Almost immediately my job got picked up. I called Corey who was assigned to me just to see if he needed any more info to get my order from distribution center. He asked me to text my invoice, and he was able to get my order no problem. Getting it in my house however, turned out to be quite a challenge! We had to take off doors, try several different angles, but they were pro’s and got it in!! I was very impressed with them and tipped their excellent service. The only surprise was that the job took quite a bit longer than original estimate, but with a good reason. I didn’t realize I had to finish the transaction online afterwards. I thought it got charged automatically. I would definitely use GoShare again!!!
  • Apr 12, 2021

    By Tiffany
    The app itself was very easy to use. It was easy to post a project and it was easy to communicate with the driver/helper. The thing you need to be aware of is that not all of them are experienced with what they do. You could get someone who may be clueless about how to move certain items. It would be nice to know where the driver/helper are. The helper arrived on time but the driver was more than half hour late and we had to call driver multiple times on how far he was.
  • Not a cohesive process May 5, 2021

    By Mint fan in Tx
    I requested a driver plus an added helper since furniture piece involved was heavy. No one was available so I rescheduled for the next day. Helper showed up after pickup was rescheduled. A few minutes before rescheduled pick-up time, I was contacted by GoShare to tell me no helper was available and asked if I could go across town with 17 minutes notice to help driver. It would take 35 minutes for me to drive to the pick-up location on a good day so I, the customer, was left trying to locate a helper at both the pick-up and drop off point. I’m a 60-year old female, which is why I ordered the helper to begin with. This process was not seamless and a bit chaotic. The driver was awesome and timely, but the process was not good for me.
  • Major flaws. May 16, 2018

    By Cecef
    Super nice and friendly driver, but it took him 2 hrs and 13 minutes to drive 50 miles so it ended up costing a ton. I understand that the initial price given is an estimate, BUT, I drive the same distance/stretch on a regular basis and the store I had the pick up from called me while the driver was there so I know exactly what time he arrived and left. I also checked traffic on both waze and google when he was leaving, so I knew it shouldn’t have taken more then 1 hr 15 mins max.. How it took him an xtra hour, I have no clue. However... Considering they charge pr minute it ended up costing me 60 dollars extra. Unlike Uber and Lyft, there’s no way of actually tracking the drivers via gps, so he could actually have stopped for an hr lunch or and nobody would know. ( I’m not saying he did.) The app is a good concept, but hugely flawed as you don’t know the price until after the fact and there’s no way of tracking the drivers. Also.. it is very difficult to get a hold of customer service, so I would not use this app again unless these flaws are fixed.
  • Rated too soon! Mar 15, 2020

    By Calendar challenged
    Ordered truck, extra helper and an appliance dolly to transport a French door refrigerator. 2 guys showed up on time and loaded the frige in a covered Ram 1500. It was not tall enough so the frige stayed on the dolly at an angle. I was not at the receiving end to inspect, but was originally told it arrived ok, so I gave them 5 star ratings. Later I learned the side of the frige was scratched in the transport. I noticed that the dolly/hand truck was smaller than a regular appliance size dolly (which I thought I had paid for). Also, I don’t believe it had anything to protect the metal from the appliance, thus the scratching. It was in excellent condition before this trip. I have seen pics of the scratches and they will have to be painted over. Had it not been for this damage I would highly recommend them. They should have used a professionally sized appliance dolly, like the one that delivered my new frige. This frige went to a friend and now I will try to cover up the ugly scratching as best I can. I can only recommend this service for items that are already worn or scratched.
  • May 2, 2021

    By Hiram B
    Apps ok. Delivery was subpar and i received the item damaged. Paying to fix item but I shouldn't have been charged for a shotty Delivery. Just my opinion MUVER is a good alternative as they moved an item for me recently fairly cheap.
  • BEWARE SCAM Sep 5, 2019

    By Artisan Bread Baker
    The most horrible experience imaginable I booked these guys and paid with a credit card in advance telling them that we needed two people to move small couch/love seat to 2 nd fl bonus room it was located about 7 minutes from our home and I picked 2 pm they sent a single guy and it was loaded on truck by store then he came to our house expecting us to unload it never called to say they did not have 2 people and my husband has a very large hernia and I have bad right knee so we needed 2 people and he pulled up expecting my husband to help unload and he did I could have done this myself I have Lexus SUV store could have loaded it for me and charged us 40 dollars it was suppose to be 130 I asked the owner to reach out to me but he would not so I am reaching out to my bank tomorrow to dispute charges they kept saying they would send someone out when they knew all along that this is s one person operation based on lies we would have liked to know that only one man when we needed two I reached out to the store tonight and told them of this horrible experience had to end up moving it ourselves these people are awful I would never use or recommend them they should have told us they could only send out one man and we would have reached out to another company to help us everything about this was beyond awful terrible would not wish these people on my worst enemy they just want your money and for you to do the work now I know better
  • Jul 18, 2021

    By Syed Hussain
    They seem like scammers. Charged me 211.75. still shows it pending in my charges. But on their app i see a charge of 136 something dollars. I could pick items myself but I had an op & needed help with assembly. So I paid them and delivery person just delivered stuff and left! No confirmation if these are my ordered items. There customer service is worst! When I asked for a full refund they blocked me from contacting their support! When I click the support button nothing happens.
  • Jul 13, 2021

    By Randell Sygal
    The worst service ever!!. They low ball you with an estimate and start charging you by the minute!! At $3 and change per minute!! Run away fast!! There is zero customer service and support and you will get amateur moving people who don't have a clue. They also will charge your credit card 3 times the estimate and your movers will be purely unprofessional and amateurs at moving. This company is a con job!! Get a flat rate company. They also lie to their customers about left behind cargo.
  • Be careful of scam by the driver Jan 28, 2019

    By Vivo888ik
    My first time using GoShare. The Driver said he that he was local at another project that was half an hour away (no proof). He called 30 minutes before he arrived. 2 minutes to load my 1 item. Less than 5 minutes to the destination. When arrived he wasn’t sure how to bring in the 130 lbs furniture that fits any Std size truck. He clocked 67 minutes while it was only 50 minutes but the furniture piece was still not carried inside the house yet. He distracted me asking I should checked in and rated him 5 stars. After that I then helped him carried it in. Basically they charged time time starting from where the driver is coming from. He explained it after I complained why it’s almost doubled the orig estimates $45-60 for a 5 minutes away. Ended up paying $80 plus $5 tips. The guy tried to offer assembling for $50 paying to him directly. After removing the piece I saw it would take even my little girl would be able to assemble in less than 5 minutes so I changed my mind having him to assemble. He then whined that he clocked me in sooner. I ended up giving him another $10 tip. I will be smarter next time only if I have no choice but to use their device again.
  • Jul 7, 2021

    By Deepti Mithrananda
    I absolutely do not recommend using this service. The driver and helper both had no idea how to move large furniture. They spent 3 hours dragging the couch up fairly wide stairs, scrapped it into my apartment and at the end of 3 hours, said it wouldn't fit into my livingspace. I was charged an insane amount for their lack of experience and their time that quite honestly wasted themselves and didn't get the furniture. I even had property damage to the building, my apartment and my neighbors door.
  • Jul 25, 2021

    By Sabina Nolan
    Costco makes it seem like you can schedule a pickup soon after you purchase your item. However, I was forced to wait with my couch outside the store for 2 and a half hours after my schedule time before someone accepted the job.
  • Poor communication with their drivers Oct 14, 2019

    By Clay Brandon
    There is very poor communication between the dispatchers and drivers. The drivers have been very nice. This was the 2nd time we used service. The first time we had a large 6 piece sectional couch from Costco in 5 very large boxes. Requested large cargo van or truck. Took pictures of all boxes. The poor driver shows up in a small Ford cargo van. Props to him. He worked really hard and barely got it loaded. He Put one piece in his front seat. Just today scheduled pick up for large dining table from Pier 1. After 10 min was told no drivers in the area. No big deal. Texted them back that I will cancel job and reschedule. Received text confirming cancellation. This was at 5:03pm. At 5:56pm started getting phone calls from both the store and the driver that he was there to pick up table. My family was leaving for dinner but decided to do it since the guy was already there. He showed up very quickly. Nice guy. They did give me a discount on job but still a big inconvenience. They put their drivers in bad situations due to poor communication. May consider using in the future.
  • frauds Oct 21, 2018

    By L14fan
    don't be fooled by the customer responses. THEY have ways of tracking drivers, but they don't show us because it allows them to give us a run around. I was charged nearly $100 for a 20 minute drive (involved picking up a chair and dropping it off, should have been 35-40). The driver didn't even get out of his car when he arrived (and started charging), just sat there until the seller of my item had to go out and get him to pick up the item. When I complained about this and the massive overcharge (took multiple messages across platforms over two weeks to even get a resolution), GoShare refused to refund me a dime, but offered $15 of credit for future jobs. You think I'm dumb enough to use this service again? Hell no. If you want a cheaper, better quality service with better customer service and more integrity, use Taskrabbit. I will never waste another dime on these aholes. The dumbest part is that I might've used this service in the future if they resolved the case with some dignity, but I guess they only care about making sales with initial customers that don't know any better
  • I’d give 0 stars if I could Jul 3, 2019

    By MrsMNJackson
    Stay AWAY from the company! Not only can you NOT get ahold of customer support via PHONE...they quote you a min & max price then charge you OVER the max! This is a scam and I’ll never use them again. I had 5 items I needed moved 16mi away. I was given the price max 176. The 2 drivers came and moved everything outside and sat them in the ground while they “discussed” how it would be loaded. Even thought they had already been inside and reviewed all the items and decided which would be loaded first. This seemed to be stalling and padding the time. The FINALLY put everything in their trucks and guess what!? It started purring down raining. I told them it was coming and NO they didn’t cover any of my furniture. My mattress got SOAKED! I submitted a claim and was told it would be 24hrs to be resolved. It is now over 72hrs and no one can tell me anything. You can ONLY reach someone via a bull crap live Chat that doesn’t get you anywhere! STAY AWAY FROM THIS COMPANY! Buy a U-Haul and hire one of their movers. SAVE THE HEADACHE!
  • Didn’t show, and then changed the price Jan 7, 2020

    By ironictoo
    I used this to try and arrange transport of a standard refrigerator. Very simple, or so I thought. First, the guy didn’t show. So I called and he didn’t answer his phone, so I called customer service. They were going to assign another driver, but then they decided for a refrigerator I needed a larger truck, a ramp and two guys. I told them that when I selected refrigerator from their list of items I wasn’t informed of any of that, and it seemed unfair to change the terms and double the price the day of the transport. They basically said too bad, refused to honor the original quoted price and canceled the whole thing. I’m not sure what good their quotes are if they refuse to actually honor it for something as standardized as a refrigerator (which are all virtually the same size and weight). Good luck if you have something with variation, like a couch, or a table and chairs, or even a bed. Chances are high that someone will show up and determine “the quote was wrong” and demand more money.

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GoShare - Delivery, Moving and Hauling On Demand

GoShare - Delivery, Moving and Hauling On Demand