Google Voice

Google Voice

Google LLC

A customizable phone number in the cloud

4.3 Ratings 359K+ Reviews 10M+ Downloads

Ratings & Reviews

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  • img Community

    Google voice fails to connect any call. May 12, 2021

    By Barry Nelson
    For quite some time now whenever I try to place a call I get: Can't connect your call Google Voice couldn't place your call to
  • img Expert The Best Apps for a Second Business Phone Number

    The Best Apps for a Second Business Phone Number

    We tested second phone apps for business owners and professionals who need a second phone number. Apps offer different perks and have different setbacks. Here is what we found.

  • img Expert
    1. Get a personal phone number for calling, texting, and voicemail, that you can attach to your Google+ account
    2. You're in control! Get spam filtered automatically and block numbers you don’t want to hear from
    3. Miss an important call? Read advanced voicemail transcriptions in the app and/or have them sent to your email
  • Google Ruined It !! Now It's Back !! Sep 29, 2018

    By The Cazman
    The latest version has some nice improvements but added some other issues. I like the ability to send photos and use emojis. I don’t like that it no longer recalls and suggests the numbers that you have sent texts to. Because I don’t link my iPhone contacts to it, If I delete a text string I now have to look up the number to start a new one. It should suggest numbers that have been used even if the archives are deleted and allow us to delete a suggestion we no longer need. The opposite is true for phone calls. It not only archives the phone numbers of calls you make but there is no way I have found to remove them from the archive. If these two issues were resolved I would rate it 5 stars. I'm updating my previous negative review to a positive 5 stars. Defects have been corrected and it is easier and more reliable to use. I especially like the ability to easily and permanently delete conversation and call history. Thank you Google !! Totally non functional for texts. Used the prior version all the time now there is no way to send a txt because the ">" that used to be there to send is missing. Also, after you enter the destination number you cannot get back to the message without starting over. This is a total train wreck. (Using iPhone 6s with latest iOS update).
  • May 3, 2022

    By L R
    Voice is truly a life saver right now. It does what I need it to. I do wish that notifications were more visible. On the Pixel 3a XL the small bubble badge would help if it were numbered. Sometimes the bubble doesn't always show even though there's uread msgs or missed calls. That may have more to do with my phone than the app itself I think. Not sure. But what I am sure of is how useful this app has been in the past few days. Thank you Google Voice.
  • Mobile data calling is broken Sep 17, 2020

    By JustGiveMeWorkingApps
    Google Voice claims you can make and receive VOIP calls using WIFI and mobile data, provided you configure that you prefer this option versus using your mobile phone number. However whenever you are off WIFI and on mobile data, the app says your “Internet Connection is unstable” so it’s going to use your mobile phone number anyway as a fallback. I assure you my LTE service is excellent and I have no trouble with Zoom and Skype and WhatsApp video calls over LTE, so a voice only call on GV should be a piece of cake. By saying your “Internet Connection is unstable” Google is just making up an excuse for their app being broken. It’s actually Google’s app that is unstable. Too bad they killed making and receiving calls in Hangouts because that worked perfectly all the time. UPDATE: Lowering rating to 1 star. Google contacted me to say I should test my Internet bandwidth while on LTE. Obviously the developers didn’t read what I wrote above about other voice and videoconferencing applications working fine. They simply cannot believe they have a bug and they’re going to blame it on something else. What hubris! And by the way I see similar replies to other poor reviews of this App. Google, Ookla Speedtest shows 11 Mbps down and 3 Mbps up under the worst of circumstances. If that isn’t enough for a phone call, I don’t know what is.
  • May 16, 2022

    By Heh Zeus
    Seems like I have been using a Google Voice number, the app and web forever. It has been great. Certainly lacks a few things that would make it even better (quick reactions to messages, tagging messages/threads, managing groups, etc.), but it remains an app I hope Google will not cancel at some point (like Hangouts for example) unless an actually better replacement is provided (and, unfortunately, there is not a good track record on that).
  • Minor issue but over all pretty good Dec 4, 2020

    By Creatures3
    I use my GV as my business # that I give to my clients instead of my personal cell #. It works pretty well and for the most part I’ve been happy with the app. Recently I was having problems not being able to make calls when the wifi/mobile data was on. It kept saying my internet was unstable and I’d have to make the call using my carrier. I could do everything else (make/receive texts and receive calls), but just couldn’t make calls without it using my carrier. It was frustrating and when it would use my carrier, my GV # that my clients are used to wouldn’t be shown on caller ID, it would show some weird #. I tried shutting off and restarting my phone, turning off/on Wifi, checked to see if there was a new update, but none of that was working. I ended up having to delete/reinstall the app, and now it works as before. I like the fact that the new update now shows that the caller is coming through as GV, so I know that’s it’s a business call, it wouldn’t do that before and I wouldn’t know if it was a random caller or business. It would be nice if they added a feature where you can set a separate ring tone for the app.
  • May 14, 2022

    By BiPolarPop 110
    Most users of secondary communication platforms (voice, TextNow) need the ability to call due to not having active service on their device. Requiring an active line, even when on WiFi, in order to place a call is really... Stupid. Especially due to the fact I can use my tablet to place calls from within Voice using my wifi connection. This needs to be standard across phones and secondary devices. If I recall correctly, it once was a uniform function in earlier versions.
  • May 11, 2022

    By My son took over My Account
    Updated 20220511: This app is my go to for work. I can have calls on my laptop, work phone, and cell. Highly recommend it. Old review: For some reason my calls are not ringing and aren't going to voicemail. Initially started when I attempted do not disturb on my phone settings. Voice cannot bypass it regardless of how notifications are set. Other that it's fine for texting and outgoing calls.
  • Google Ruined It !! Now It's Back !! Sep 29, 2018

    By The Cazman
    The latest version has some nice improvements but added some other issues. I like the ability to send photos and use emojis. I don’t like that it no longer recalls and suggests the numbers that you have sent texts to. Because I don’t link my iPhone contacts to it, If I delete a text string I now have to look up the number to start a new one. It should suggest numbers that have been used even if the archives are deleted and allow us to delete a suggestion we no longer need. The opposite is true for phone calls. It not only archives the phone numbers of calls you make but there is no way I have found to remove them from the archive. If these two issues were resolved I would rate it 5 stars. I'm updating my previous negative review to a positive 5 stars. Defects have been corrected and it is easier and more reliable to use. I especially like the ability to easily and permanently delete conversation and call history. Thank you Google !! Totally non functional for texts. Used the prior version all the time now there is no way to send a txt because the ">" that used to be there to send is missing. Also, after you enter the destination number you cannot get back to the message without starting over. This is a total train wreck. (Using iPhone 6s with latest iOS update).
  • May 3, 2022

    By L R
    Voice is truly a life saver right now. It does what I need it to. I do wish that notifications were more visible. On the Pixel 3a XL the small bubble badge would help if it were numbered. Sometimes the bubble doesn't always show even though there's uread msgs or missed calls. That may have more to do with my phone than the app itself I think. Not sure. But what I am sure of is how useful this app has been in the past few days. Thank you Google Voice.
  • Mobile data calling is broken Sep 17, 2020

    By JustGiveMeWorkingApps
    Google Voice claims you can make and receive VOIP calls using WIFI and mobile data, provided you configure that you prefer this option versus using your mobile phone number. However whenever you are off WIFI and on mobile data, the app says your “Internet Connection is unstable” so it’s going to use your mobile phone number anyway as a fallback. I assure you my LTE service is excellent and I have no trouble with Zoom and Skype and WhatsApp video calls over LTE, so a voice only call on GV should be a piece of cake. By saying your “Internet Connection is unstable” Google is just making up an excuse for their app being broken. It’s actually Google’s app that is unstable. Too bad they killed making and receiving calls in Hangouts because that worked perfectly all the time. UPDATE: Lowering rating to 1 star. Google contacted me to say I should test my Internet bandwidth while on LTE. Obviously the developers didn’t read what I wrote above about other voice and videoconferencing applications working fine. They simply cannot believe they have a bug and they’re going to blame it on something else. What hubris! And by the way I see similar replies to other poor reviews of this App. Google, Ookla Speedtest shows 11 Mbps down and 3 Mbps up under the worst of circumstances. If that isn’t enough for a phone call, I don’t know what is.
  • May 16, 2022

    By Heh Zeus
    Seems like I have been using a Google Voice number, the app and web forever. It has been great. Certainly lacks a few things that would make it even better (quick reactions to messages, tagging messages/threads, managing groups, etc.), but it remains an app I hope Google will not cancel at some point (like Hangouts for example) unless an actually better replacement is provided (and, unfortunately, there is not a good track record on that).
  • Minor issue but over all pretty good Dec 4, 2020

    By Creatures3
    I use my GV as my business # that I give to my clients instead of my personal cell #. It works pretty well and for the most part I’ve been happy with the app. Recently I was having problems not being able to make calls when the wifi/mobile data was on. It kept saying my internet was unstable and I’d have to make the call using my carrier. I could do everything else (make/receive texts and receive calls), but just couldn’t make calls without it using my carrier. It was frustrating and when it would use my carrier, my GV # that my clients are used to wouldn’t be shown on caller ID, it would show some weird #. I tried shutting off and restarting my phone, turning off/on Wifi, checked to see if there was a new update, but none of that was working. I ended up having to delete/reinstall the app, and now it works as before. I like the fact that the new update now shows that the caller is coming through as GV, so I know that’s it’s a business call, it wouldn’t do that before and I wouldn’t know if it was a random caller or business. It would be nice if they added a feature where you can set a separate ring tone for the app.
  • May 14, 2022

    By BiPolarPop 110
    Most users of secondary communication platforms (voice, TextNow) need the ability to call due to not having active service on their device. Requiring an active line, even when on WiFi, in order to place a call is really... Stupid. Especially due to the fact I can use my tablet to place calls from within Voice using my wifi connection. This needs to be standard across phones and secondary devices. If I recall correctly, it once was a uniform function in earlier versions.
  • May 11, 2022

    By My son took over My Account
    Updated 20220511: This app is my go to for work. I can have calls on my laptop, work phone, and cell. Highly recommend it. Old review: For some reason my calls are not ringing and aren't going to voicemail. Initially started when I attempted do not disturb on my phone settings. Voice cannot bypass it regardless of how notifications are set. Other that it's fine for texting and outgoing calls.
  • Concept great but some big issues Sep 19, 2020

    By Reggae Ball
    They really need more options on the notifications, I want sound on calls but not for texts etc. That is a hugeee issue, I do not need a beep every time I get a text. As well customized notifications for each contact would be huge, the ability to mute someone but not block them etc. Also it would be amazing if we could pay to have mutiple numbers, and that we could have multiple GV numbers that go to my cell. I’d hand out one GV number for personal reasons, and another for work reasons and then I’d be able to filter them automatically. I’d pay for that time saver! Rather than to have to customize options on how contacts calls are sorted. And then if you need to you can filter them additionally on top of that. Instead of a pyramid filter think of it as triangle on top of a triangle filter haha. Also a watch app would be amazing. I usually leave my phone behind and it would be great to hear voicemails from my watch. Thanks for your hard work!
  • May 8, 2022

    By Iris Ailin-Pyzik
    Edit 8 May 2022 - And why does it seem custom text notifications disappear when there is an app update? If you've got specific notifications, you end up having to reset them. The limit of 7 contacts on a message thread is a PITA. When you're trying to coordinate a group, it's definitely too few. Is working really well for me, and I like being able to message on my PC.
  • Calls no more ?? And no address book Dec 2, 2017

    By yellowkiwi
    Still not improved!!! I have been using Google voice for nearly 4 years. I needed a safer way to contact clients while Keeping a low profile as well as a way to contact guys I date and block them if need be all while having the ability to archive messages to reference later since I’m also a writer. Overall the service works great but why no address book was included in iPhone app version is beyond me. So I had to add the clients number to the iPhone which became problematic when Facebook linked my profile to these contacts and all the sudden my privacy was violated. And because you can add and update or block numbers from the app only when you log in via your email it gets super annoying. I also wish google had allowed for pictures to be sent out not just received. I recently downloaded another Google voice 3 app which I hoped included an address book along with picture sending and since downloading and using that I can no longer make calls using regular Google voice app. I also wish the messages wouldn't be separated into various conversations with the same person. Why couldn't they archive like regular text message for the same number. Google please fix!!
  • img Community

    Google voice fails to connect any call. May 12, 2021

    By Barry Nelson
    For quite some time now whenever I try to place a call I get: Can't connect your call Google Voice couldn't place your call to
  • Love the service, not crazy about the latest update Oct 22, 2017

    By ImaGSrider
    **Update. App version 2.8 on iOS 11.0.3 iPhone 7 on AT&T. The app constantly crashes to the point where I have to type text messages in a different app then copy & paste into the GV app and quickly hit the send button before it crashes. It is not a matter of “if” but “how fast” would it crash... I am a total GV fan and extremely thankful for the service which I would gladly pay for. Now, considering this is a free service and a free app it seems ungrateful to criticize but my intent is to provide feedback rather than complain. Since the last update the app (on iPhone 6, iOS 10.2.1) is SLOW! It takes forever to show new messages/voicemail and when searching for a contact, it takes a few seconds for each letter! Another aspect of the update I am not crazy about is the way the dial screen works; you can either input a number on the keypad (default) or if you would like to search by name, you have to touch a keyboard icon which then takes forever to bring it up and another forever for each letter you type. Not sure why this massive slowdown but I am at a point where I am looking for an alternate app for GV
  • Needs some work, especially customer service! Dec 10, 2020

    By merta_may
    Google voice covers the basics, you can make phone calls and send and receive text messages. For the most part, it has done everything I needed. I work for mental health facility, and when my job went remote I began using Google Voice to contact our patients about meetings. It worked well until I received a series of private messages, including a photo, via text message which was not intended for, or solicited by me. Out of respect for my client, I wanted to delete the messages without having to see the photo. In order to delete any of the messages in our conversation, I had to open the entire thread which meant opening the photo as well. I searched several times for an alternative, and deleted the app from my phone in the hopes that I would delete the messages. There was no alternative, and no helpful filter for unsolicited adult pictures. There was also no way to contact anyone at google about getting help. As soon as we resume in-person meetings, I will be deleting this app permanently.
  • I hate this app. Dec 9, 2020

    By G3G2NL0720
    I added this app to my phone so parents and students could reach me. Shortly after I began missing calls that were being made to my personal number. So I brought a prepaid smartphone so that those with my Google number. However, that’s not what happened. Now I can’t get voicemails and most of my calls are going to the other phone with Google voice. All I want to do is get this app off my cell phone and separated from my cell phone number, actually I want this mess removed from both my phone numbers. I know there has to be a way get get rid of the app. Someone please help!!! I did make sure I was logging into the correct account. I even sent the calls from Google voice to my personal phone number but my personal calls made to my personal phone number still were answered by my Google voice voicemail. I feel like you are forcing this app on those who decide that they no longer need it. Now I’m missing very important call and messages. All I’m asking is to have the Google voice app from both my phone numbers. I’m asking you to please remove the app...please!!
  • Apr 25, 2022

    By A Google user
    Made the mistake to update the time before and things went haywire. I don't get calls all the time, the voice sounds choppy, people complain they hear an echo and many times they get so mad to the point they hang up. I've seen voice since it's birth, 10+ years ago. Yes, it did improve, before you could not even send pics, it was more basic, but also included an option no longer available: ring schedule!!! Going back to the app, I pray to God this fixes will be taken care of bc it's not good
  • May 21, 2022

    By A Google user
    Keeps nagging me to give it access to my contacts and mic. I don't want that because I only use this to listen to voicemail. You don't need access to my contacts and mic for that so it needs to ask once and then forget about it. Also I stopped using this for calls because the audio quality is garbage. Everyone sounds muffled and sometimes there's a delay. And it's not my phone. This has been going on since the beginning of GV.
  • May 4, 2022

    By Steve Kinney
    I've been a Voice user, since it was Grand Central, which was awesome! Since Google took over they have slowly eroded the functionality of many of it's great features. This latest version is the worst yet. It's performance is eratic at best and with every update something disappears. Most annoying about the new version is that it only allows you to text files/photos from one location on your phone. How is it that a multi billion dollar company can't get something so simple right? 9 Mos. later 0!
  • It doesn’t work Dec 6, 2021

    By Nick-64
    It would be nice if the app actually worked or at least there were instructions on how to use it. All I got was, it accessed my phone book. I allowed that. But when I went to use the app, i.e. make a phone call. It told me that I had to click on something. But there was nothing on which to click. Then, it came up with two notifications, which I was unable to see or delete. After fussing with it awhile, and then looking for some sort of direction, I gave up and deleted it. App writers need to look at things from the view of the user! Maybe they would learn something. ——————————————————————— So, I reloaded, thinking that it would work. It doesn’t. It has the same issue: once the number has been entered, it says to push an icon. But there is no icon to push. Hmmm! The last iteration of this worked. But now it doesn’t again. I dial the number and it says it can’t make the call. Sad. It still does not work. i don’t know why someone from Google does not respond to this issue. It works on my computer, but not on my iPad.
  • Not small biz reliable Jun 13, 2021

    By Sooxi54327
    From the beginning texts show up from different numbers at different times on the Google Voice app and my phone’s texting app. I have to figure out how and where to add people to contacts resulting in 7 Becky Smittys. Phone calls now don’t seem to have any info about which line they’re from and I’ve missed calls and texts over the years so I still have to give my personal number out too. I get 100’s of calls from the same exchange, all hang ups or spam calls, so the list of users is distributed fast and far. There’s a new change coming that I can’t remember but it, together with the fact that I was never able to find any help or support for the issues above, is what’s forcing me to find a different option that’s reliable for my business. There were links in other answers here that might have helped, but they can’t be copied for some ridiculous reason. No hyperlink. Another dead end. I really tried Google. It shouldn’t be this hard to be loyal.
  • Apr 29, 2022

    By K
    04.29.2022 This app used to be much better. Now it has many bugs. I added a contact on the Android app, but the contact DOESN'T show on the computer contacts! 01.12.2022 I updated to the latest version, but it doesn't show notifications for sms and calls! It used to work until recently! This app used to be amazing. Fast, and messages would always send. The new version is slow to load, slow to show my text messages. How can I install the previous version from 2018?
  • img Community

    Google voice fails to connect any call. May 12, 2021

    By Barry Nelson
    For quite some time now whenever I try to place a call I get: Can't connect your call Google Voice couldn't place your call to
  • img Expert The Best Apps for a Second Business Phone Number

    The Best Apps for a Second Business Phone Number

    We tested second phone apps for business owners and professionals who need a second phone number. Apps offer different perks and have different setbacks. Here is what we found.

  • img Expert
    1. Get a personal phone number for calling, texting, and voicemail, that you can attach to your Google+ account
    2. You're in control! Get spam filtered automatically and block numbers you don’t want to hear from
    3. Miss an important call? Read advanced voicemail transcriptions in the app and/or have them sent to your email
  • Mobile data calling is broken Sep 17, 2020

    By JustGiveMeWorkingApps
    Google Voice claims you can make and receive VOIP calls using WIFI and mobile data, provided you configure that you prefer this option versus using your mobile phone number. However whenever you are off WIFI and on mobile data, the app says your “Internet Connection is unstable” so it’s going to use your mobile phone number anyway as a fallback. I assure you my LTE service is excellent and I have no trouble with Zoom and Skype and WhatsApp video calls over LTE, so a voice only call on GV should be a piece of cake. By saying your “Internet Connection is unstable” Google is just making up an excuse for their app being broken. It’s actually Google’s app that is unstable. Too bad they killed making and receiving calls in Hangouts because that worked perfectly all the time. UPDATE: Lowering rating to 1 star. Google contacted me to say I should test my Internet bandwidth while on LTE. Obviously the developers didn’t read what I wrote above about other voice and videoconferencing applications working fine. They simply cannot believe they have a bug and they’re going to blame it on something else. What hubris! And by the way I see similar replies to other poor reviews of this App. Google, Ookla Speedtest shows 11 Mbps down and 3 Mbps up under the worst of circumstances. If that isn’t enough for a phone call, I don’t know what is.
  • May 16, 2022

    By Heh Zeus
    Seems like I have been using a Google Voice number, the app and web forever. It has been great. Certainly lacks a few things that would make it even better (quick reactions to messages, tagging messages/threads, managing groups, etc.), but it remains an app I hope Google will not cancel at some point (like Hangouts for example) unless an actually better replacement is provided (and, unfortunately, there is not a good track record on that).
  • May 21, 2022

    By Jacquelyn Stewart
    The best "I need another number and STAT" app. I can't recall one time that is crashed over the past year. You just need a Gmail, and a working real phone, cell or landline. And then you choose a number, based on location, and that's pretty cool. They give you a list of available numbers. And you can call someone, and instead of the number of the device that you're calling from showing up, it can be your Google voice number!!! How neat is that?Text and transcribed voicemail messages get emailed!
  • Good flexible calling app Jul 26, 2020

    By Noeldude
    Lots of stuff to like here. I really like having a second number I can give out instead of my personal cell number. Excellent call quality if you have a solid data connection. I can use my Google Voice account on multiple devices and my laptop browser. I don’t travel much, but when in Europe I can call back to any US number for free if I can find WiFi, plus some of the lowest rates I’ve seen to international numbers. Unlike Skype or WhatsApp, this uses a regular phone number, so the other party doesn’t need some specific app, just a phone. Supports multiple accounts so I can seamlessly use both a personal number and a work GSuite number on the same device. I can transfer calls between my devices; start a call on my laptop, then transfer to my phone. This is really a wonderful platform and I’m happy to see google giving it more attention lately. I’ve been using google voice for years and it keeps getting better. Thanks!
  • May 13, 2022

    By Taba Luedtke-Phillips
    Has allowed me to keep in contact with a single number after switching between many phones/phone providers/countries, and even during periods where I've lost my phone by being able to accept and make call on a computer. Call connection and voice quality is usually good, but can be hit or miss at times. Answering calls to the Google number on multiple phones and even landlines works too.
  • Love it. Excellent for Legally Recording too! Sep 18, 2017

    By manDown1130
    I have had this Google phone number attached to my regular number for quite some time. I downloaded the app to my iPhone and was exceedingly surprised at how user-friendly and convenient it is to have a second number that is really attached to my main number. And I do not have to download "sketchy" apps that want to download my contacts to their server and all the other things that are so questionable these days. The part I do really love and have used, is that when people call my Google number, I can press the number four on the keypad, and it plays a legal recording telling both parties that the call is being recorded. If they continue, that is their legal acknowledgment and then Google sends you that entire recording to keep or archive on their trusted servers for as long as needed. Overall, I really cannot say enough about the Google number feature. And the app that I am reviewing here, is just an added bonus that deserves 10 stars in my opinion.
  • May 11, 2022

    By Donna Bell
    I never actually had a chance to use the app for a call. I had problems with the app updating so much and causing problems with my Pixel phone that I had to uninstall. A year and more later and a new Pixel as well and the app is terrific. Thanks Google team. Update as of 5/22. App works perfectly and exceeds my expectations. It did seem to be as you suggested, device specific. I did turn it off and back on again, as well. Thanks Google!
  • May 11, 2022

    By Raymond Murphy
    This app does everything I need while living overseas. I've been traveling to Asia and South America for about 8 years, and I can use this to call home to the USA for free anywhere that I have internet access. It has made life a lot easier and very much much cheaper then buying a SIM card and paying international rates in the countrys I've visited and lived in. Sign up for your own Google voice number and install this app if you're traveling internationally you'll save hundreds of dollars.
  • May 23, 2022

    By Exteriors Done Right
    Used it as a business # for 10+ years, works great, good call quality, always get messages/texts, it transcribes voice mail pretty accurately, I only ever double check last names and numbers. I wish it was more consistent on my caller ID - it should either always just say "fwd from: my business name", or always just show the caller ID number, but that's a small complaint 🤷🏼‍♂️
  • May 2, 2022

    By Roberto Vega
    An invaluable tool when I travel abroad. I have to amend my review. Google voice is no longer reliable for phone calls. Texting seems to still work Ok, but Google seems to be working hard to undo all the good things they developed in the past. Update:. Things appear to be back to normal. I can make and receive calls from the US while abroad. A great tool. Thank you Google! UPDATE: This application continues to be the best for staying in contact while traveling abroad.
  • Google Ruined It !! Now It's Back !! Sep 29, 2018

    By The Cazman
    The latest version has some nice improvements but added some other issues. I like the ability to send photos and use emojis. I don’t like that it no longer recalls and suggests the numbers that you have sent texts to. Because I don’t link my iPhone contacts to it, If I delete a text string I now have to look up the number to start a new one. It should suggest numbers that have been used even if the archives are deleted and allow us to delete a suggestion we no longer need. The opposite is true for phone calls. It not only archives the phone numbers of calls you make but there is no way I have found to remove them from the archive. If these two issues were resolved I would rate it 5 stars. I'm updating my previous negative review to a positive 5 stars. Defects have been corrected and it is easier and more reliable to use. I especially like the ability to easily and permanently delete conversation and call history. Thank you Google !! Totally non functional for texts. Used the prior version all the time now there is no way to send a txt because the ">" that used to be there to send is missing. Also, after you enter the destination number you cannot get back to the message without starting over. This is a total train wreck. (Using iPhone 6s with latest iOS update).
  • May 3, 2022

    By L R
    Voice is truly a life saver right now. It does what I need it to. I do wish that notifications were more visible. On the Pixel 3a XL the small bubble badge would help if it were numbered. Sometimes the bubble doesn't always show even though there's uread msgs or missed calls. That may have more to do with my phone than the app itself I think. Not sure. But what I am sure of is how useful this app has been in the past few days. Thank you Google Voice.
  • Minor issue but over all pretty good Dec 4, 2020

    By Creatures3
    I use my GV as my business # that I give to my clients instead of my personal cell #. It works pretty well and for the most part I’ve been happy with the app. Recently I was having problems not being able to make calls when the wifi/mobile data was on. It kept saying my internet was unstable and I’d have to make the call using my carrier. I could do everything else (make/receive texts and receive calls), but just couldn’t make calls without it using my carrier. It was frustrating and when it would use my carrier, my GV # that my clients are used to wouldn’t be shown on caller ID, it would show some weird #. I tried shutting off and restarting my phone, turning off/on Wifi, checked to see if there was a new update, but none of that was working. I ended up having to delete/reinstall the app, and now it works as before. I like the fact that the new update now shows that the caller is coming through as GV, so I know that’s it’s a business call, it wouldn’t do that before and I wouldn’t know if it was a random caller or business. It would be nice if they added a feature where you can set a separate ring tone for the app.
  • May 11, 2022

    By My son took over My Account
    Updated 20220511: This app is my go to for work. I can have calls on my laptop, work phone, and cell. Highly recommend it. Old review: For some reason my calls are not ringing and aren't going to voicemail. Initially started when I attempted do not disturb on my phone settings. Voice cannot bypass it regardless of how notifications are set. Other that it's fine for texting and outgoing calls.
  • Concept great but some big issues Sep 19, 2020

    By Reggae Ball
    They really need more options on the notifications, I want sound on calls but not for texts etc. That is a hugeee issue, I do not need a beep every time I get a text. As well customized notifications for each contact would be huge, the ability to mute someone but not block them etc. Also it would be amazing if we could pay to have mutiple numbers, and that we could have multiple GV numbers that go to my cell. I’d hand out one GV number for personal reasons, and another for work reasons and then I’d be able to filter them automatically. I’d pay for that time saver! Rather than to have to customize options on how contacts calls are sorted. And then if you need to you can filter them additionally on top of that. Instead of a pyramid filter think of it as triangle on top of a triangle filter haha. Also a watch app would be amazing. I usually leave my phone behind and it would be great to hear voicemails from my watch. Thanks for your hard work!
  • May 20, 2022

    By Kelly S
    I use this for contacting clients. I like that I can integrate it to my Gmail contacts. Main downside is that contacts I add in Voice show up in my regular messaging/phone apps. I like having the option to screen calls, get voicemail transcripts (not always accurate but close enough), and have an outgoing voicemail message just like any other phone number. I wish the notifications would show on my Fitbit like the others from my phone do.
  • May 16, 2022

    By ken s
    Google Voice has improved in call quality and connection. It would frequently drop out or have voice stuttering glitch, but not recently. It's great to have VoiceMail transcribed as well. The update on the app is much improved with better keyboard integrated to allow for emoji's, Gif. The Chromebook app is limited in texting and photo selection and could be updated.
  • App keeps Freezing up while making a call Apr 2, 2021

    By JessiND
    This is a new development and I’m not sure if it’s because of an update or because of the Bluetooth headset I stared using. When I hang up or if the call is dropped, about half the time the app will freeze on the call screen. All the buttons will be grayed out and I can’t go anywhere in the app. I can leave the app by pushing the home button on my phone, but it will act like I have an ongoing call until I push the end call button on my headset. Some times this unfreezes the app as well, but other times I have to delete and reinstall. The trouble didn’t start as soon as I started using the headset, but I thought it might be a contributing factor. If possible, please fix. I really like using this app for teleworking, as it allows me to call customers without them getting my personal number.
  • May 24, 2022

    By Tim McGee
    Really Great but needs some work - Works well as a business phone - Needs connections with Google Assistant and Android Auto so you can use voice commands while driving - It would be nice if you could copy paste photos into web app vs having to physically insert an attachment - Needs a bit more integration with nautral phone features - Would be amazing if the business section of Google Messages used my voice number. But overall this is an amazing app, and I hope they really put time into it!
  • May 14, 2022

    By BiPolarPop 110
    Most users of secondary communication platforms (voice, TextNow) need the ability to call due to not having active service on their device. Requiring an active line, even when on WiFi, in order to place a call is really... Stupid. Especially due to the fact I can use my tablet to place calls from within Voice using my wifi connection. This needs to be standard across phones and secondary devices. If I recall correctly, it once was a uniform function in earlier versions.
  • May 8, 2022

    By Iris Ailin-Pyzik
    Edit 8 May 2022 - And why does it seem custom text notifications disappear when there is an app update? If you've got specific notifications, you end up having to reset them. The limit of 7 contacts on a message thread is a PITA. When you're trying to coordinate a group, it's definitely too few. Is working really well for me, and I like being able to message on my PC.
  • Calls no more ?? And no address book Dec 2, 2017

    By yellowkiwi
    Still not improved!!! I have been using Google voice for nearly 4 years. I needed a safer way to contact clients while Keeping a low profile as well as a way to contact guys I date and block them if need be all while having the ability to archive messages to reference later since I’m also a writer. Overall the service works great but why no address book was included in iPhone app version is beyond me. So I had to add the clients number to the iPhone which became problematic when Facebook linked my profile to these contacts and all the sudden my privacy was violated. And because you can add and update or block numbers from the app only when you log in via your email it gets super annoying. I also wish google had allowed for pictures to be sent out not just received. I recently downloaded another Google voice 3 app which I hoped included an address book along with picture sending and since downloading and using that I can no longer make calls using regular Google voice app. I also wish the messages wouldn't be separated into various conversations with the same person. Why couldn't they archive like regular text message for the same number. Google please fix!!
  • Updates are making use more difficult Aug 19, 2018

    By jamman9000
    I was really happy to see GV getting some love again with actual work being done on it... But soon into the changes I noticed the first downgrade in functionality. Before, I was able to use the dial pad to search my contacts' by name using the letters associated with the numbers AND could just search by the phone number itself, but it changed. Instead, searching by number became the default and to switch to searching by alphabet I had to tap a button that brought up the keyboard. I don't understand, the first way had the best of both worlds in one... is it because we don't associate letters with dial pad numbers as much anymore? Then this new update came out (mid-August 2018) that got rid of the alphabet search function entirely! I have to go to the contacts tab and search for my contact and go through so much more now to just call someone. I was annoyed before, but now it's very frustrating! Not having much of a problem otherwise... Please improve the dial pad contact search! Bring back the all-in-one method!
  • iOS 14 broke Google Voice Sep 27, 2020

    By vincentc3rdIII
    Ok. So I am a google voice power user. I do not even know what my phones real number is. Everything was fine until ios14. It took me a few days to figure it out. Here is the problem. Under the setting that says “Make and Receive Calls” the choices are “Prefer Wi-Fi and mobile data” or “Use Carrier Only”. The best choice is Prefer Wi-Fi and mobile data. That was what I always used and it worked great. However, since the iOS 14 update that choice breaks Bluetooth in the car. No one can hear you. Also, calls keep dropping. So I switched to “Use Carrier Only”. That works fine with Bluetooth in the car, but “hey Siri call John smith using google voice” does not work with this setting. Also, creating a shortcut to call from that Siri command does not work with the setting “Use Carrier Only”. Please fix it so that Bluetooth works perfectly with the “Prefer Wi-Fi and mobile Data” setting so that Bluetooth works in the car and I can use voice commands to dial through google voice.
  • Great in theory, so-so in practice Feb 23, 2020

    By Coco3102
    I love the idea of having a second phone number that’s separate from my mobile but accessible on it. I’ve used Voice for years for all kinds of things that I want to keep one step away from my “private” number. In the last couple of years, though, I’ve found it periodically stops working with iOS. I have no idea if this is Google’s fault or if it’s something Apple does in its updates, but I hit these patches where I can’t get it to ring through the app or through call forwarding if I delete the app. I do all the suggested fixes online, and it still might or might not work. I just have to wait for an update. I’ve missed a couple of important calls this was and have to say I don’t think I can rely on it for everything anymore. I’ll still use it for things like making calls through my laptop (great for conference calls - the sound seems to be much better than speakerphone), but I can’t recommend this for anything really important if this issue keeps happening.
  • Good but could be much better Feb 16, 2018

    By khtestgv
    The whole purpose of using GV is so I don’t give out my personal number and avoid unwanted calls. When people call my GV #, it rings on my cell like my regular network #. It would be great if I can get (sound/vibrate) ring notification within the app that is “separate” from my regular phone. That way I can tell the call is coming in via GV # or personal #. Tried multiple work around but doesn’t seems to work correctly. An online article suggested downloading Google Hangout App and have the GV # forward to Hangout instead of my personal #. Doing that does allow a separate notification in the Hangout app when people call my GV # and regular number would ring normally. However, downloading 2 apps is a hassle and cause problems with other functions and more confusing. Why need 2 app google? when GV app can be improve to ring separately. Also, if contacts can be manage within the app would be better. Not sure why it wasn’t included with the app creation or update.
  • Apr 27, 2022

    By S Pellot
    App is OK. It performs most general functions as any other calling/text/media option. PROS: offers you an alternative way to communicate. CONS: requires you to have a Google account. Does not allow you to make calls every time. Receive error messages telling you "No Wi-Fi" when my wifi is clearly operating. You can't use independently. Doesn't allow you to create a separate contact list it ask you to link your existing. Requires too much access to your whole phone in order to operate.
  • Love the service, not crazy about the latest update Oct 22, 2017

    By ImaGSrider
    **Update. App version 2.8 on iOS 11.0.3 iPhone 7 on AT&T. The app constantly crashes to the point where I have to type text messages in a different app then copy & paste into the GV app and quickly hit the send button before it crashes. It is not a matter of “if” but “how fast” would it crash... I am a total GV fan and extremely thankful for the service which I would gladly pay for. Now, considering this is a free service and a free app it seems ungrateful to criticize but my intent is to provide feedback rather than complain. Since the last update the app (on iPhone 6, iOS 10.2.1) is SLOW! It takes forever to show new messages/voicemail and when searching for a contact, it takes a few seconds for each letter! Another aspect of the update I am not crazy about is the way the dial screen works; you can either input a number on the keypad (default) or if you would like to search by name, you have to touch a keyboard icon which then takes forever to bring it up and another forever for each letter you type. Not sure why this massive slowdown but I am at a point where I am looking for an alternate app for GV
  • Needs some work, especially customer service! Dec 10, 2020

    By merta_may
    Google voice covers the basics, you can make phone calls and send and receive text messages. For the most part, it has done everything I needed. I work for mental health facility, and when my job went remote I began using Google Voice to contact our patients about meetings. It worked well until I received a series of private messages, including a photo, via text message which was not intended for, or solicited by me. Out of respect for my client, I wanted to delete the messages without having to see the photo. In order to delete any of the messages in our conversation, I had to open the entire thread which meant opening the photo as well. I searched several times for an alternative, and deleted the app from my phone in the hopes that I would delete the messages. There was no alternative, and no helpful filter for unsolicited adult pictures. There was also no way to contact anyone at google about getting help. As soon as we resume in-person meetings, I will be deleting this app permanently.
  • Apr 25, 2022

    By A Google user
    Made the mistake to update the time before and things went haywire. I don't get calls all the time, the voice sounds choppy, people complain they hear an echo and many times they get so mad to the point they hang up. I've seen voice since it's birth, 10+ years ago. Yes, it did improve, before you could not even send pics, it was more basic, but also included an option no longer available: ring schedule!!! Going back to the app, I pray to God this fixes will be taken care of bc it's not good
  • May 4, 2022

    By Steve Kinney
    I've been a Voice user, since it was Grand Central, which was awesome! Since Google took over they have slowly eroded the functionality of many of it's great features. This latest version is the worst yet. It's performance is eratic at best and with every update something disappears. Most annoying about the new version is that it only allows you to text files/photos from one location on your phone. How is it that a multi billion dollar company can't get something so simple right? 9 Mos. later 0!
  • Not small biz reliable Jun 13, 2021

    By Sooxi54327
    From the beginning texts show up from different numbers at different times on the Google Voice app and my phone’s texting app. I have to figure out how and where to add people to contacts resulting in 7 Becky Smittys. Phone calls now don’t seem to have any info about which line they’re from and I’ve missed calls and texts over the years so I still have to give my personal number out too. I get 100’s of calls from the same exchange, all hang ups or spam calls, so the list of users is distributed fast and far. There’s a new change coming that I can’t remember but it, together with the fact that I was never able to find any help or support for the issues above, is what’s forcing me to find a different option that’s reliable for my business. There were links in other answers here that might have helped, but they can’t be copied for some ridiculous reason. No hyperlink. Another dead end. I really tried Google. It shouldn’t be this hard to be loyal.
  • Quit changing the settings Jan 1, 2019

    By Wickedb69
    This isn’t a bad app. The problem is that every time Google makes it “better” they make it worse. Leave the settings alone. Urg!!! Now callers either have to say their name, and most new callers don’t want to do that or it connects directly to my line. The other option is to see my Google number as caller ID. With the first option, if callers don’t say their name ( and new callers usually hang up ) I have no idea if it’s a Google call, which I use for privacy, or a personal call. There’s no privacy anymore. There’s a reason I have a Google number!!! It used to be that I could see the caller ID, and there was an announcement that it was coming through the Google line, which was perfect for deciding how to handle a call. After this last update, it sent Google callers to my private VM until I could get in and change it. Leave it alone!!! Don’t change settings when you update. I don’t need you to adjust things for me. And include the option for me to decide how calls are answered. Quit deleting options.
  • I use this for my work line and it’s infuriating Dec 19, 2017

    By j_betty
    I run an animal rescue and I meet all types of total weirdos and sketchy individuals that try to call middle of be night, try to look up my address, give out my number to total strangers that have absolutely no regard for other people’s lives. Insert google voice, to give an additional line to my phone so I can keep it on me all the time without an actual second phone BUT have at least a small amount of privacy and keep track of my work people from my home people. BUT THIS APP CRASHES ALL THE TIME. ALL. THE. TIME. Almost every day, and often multiple times in a day. I will be trying to have a convo by text with volunteers giving time-sensitive information so they can have written instructions to refer back to later when they’re at the vet and I can’t get because it won’t stop crashing. It’s absolutely maddening. Very little options in settings. The whole app is very clunky and SO. SLOW. There’s a substantial delay using Google voice. If I knew of an alternative to this I would absolutely use it.
  • img Community

    Google voice fails to connect any call. May 12, 2021

    By Barry Nelson
    For quite some time now whenever I try to place a call I get: Can't connect your call Google Voice couldn't place your call to
  • I hate this app. Dec 9, 2020

    By G3G2NL0720
    I added this app to my phone so parents and students could reach me. Shortly after I began missing calls that were being made to my personal number. So I brought a prepaid smartphone so that those with my Google number. However, that’s not what happened. Now I can’t get voicemails and most of my calls are going to the other phone with Google voice. All I want to do is get this app off my cell phone and separated from my cell phone number, actually I want this mess removed from both my phone numbers. I know there has to be a way get get rid of the app. Someone please help!!! I did make sure I was logging into the correct account. I even sent the calls from Google voice to my personal phone number but my personal calls made to my personal phone number still were answered by my Google voice voicemail. I feel like you are forcing this app on those who decide that they no longer need it. Now I’m missing very important call and messages. All I’m asking is to have the Google voice app from both my phone numbers. I’m asking you to please remove the app...please!!
  • May 21, 2022

    By A Google user
    Keeps nagging me to give it access to my contacts and mic. I don't want that because I only use this to listen to voicemail. You don't need access to my contacts and mic for that so it needs to ask once and then forget about it. Also I stopped using this for calls because the audio quality is garbage. Everyone sounds muffled and sometimes there's a delay. And it's not my phone. This has been going on since the beginning of GV.
  • It doesn’t work Dec 6, 2021

    By Nick-64
    It would be nice if the app actually worked or at least there were instructions on how to use it. All I got was, it accessed my phone book. I allowed that. But when I went to use the app, i.e. make a phone call. It told me that I had to click on something. But there was nothing on which to click. Then, it came up with two notifications, which I was unable to see or delete. After fussing with it awhile, and then looking for some sort of direction, I gave up and deleted it. App writers need to look at things from the view of the user! Maybe they would learn something. ——————————————————————— So, I reloaded, thinking that it would work. It doesn’t. It has the same issue: once the number has been entered, it says to push an icon. But there is no icon to push. Hmmm! The last iteration of this worked. But now it doesn’t again. I dial the number and it says it can’t make the call. Sad. It still does not work. i don’t know why someone from Google does not respond to this issue. It works on my computer, but not on my iPad.
  • Apr 29, 2022

    By K
    04.29.2022 This app used to be much better. Now it has many bugs. I added a contact on the Android app, but the contact DOESN'T show on the computer contacts! 01.12.2022 I updated to the latest version, but it doesn't show notifications for sms and calls! It used to work until recently! This app used to be amazing. Fast, and messages would always send. The new version is slow to load, slow to show my text messages. How can I install the previous version from 2018?

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