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Google Voice

Google Voice

Google LLC

A customizable phone number in the cloud

4.2 Ratings 314K+ Reviews 10M+ Downloads

Ratings & Reviews

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  • img Community

    Google voice fails to connect any call. May 12, 2021

    By Barry Nelson
    For quite some time now whenever I try to place a call I get: Can't connect your call Google Voice couldn't place your call to
  • img Expert The Best Apps for a Second Business Phone Number

    The Best Apps for a Second Business Phone Number

    We tested second phone apps for business owners and professionals who need a second phone number. Apps offer different perks and have different setbacks. Here is what we found.

  • img Expert
    1. Get a personal phone number for calling, texting, and voicemail, that you can attach to your Google+ account
    2. You're in control! Get spam filtered automatically and block numbers you don’t want to hear from
    3. Miss an important call? Read advanced voicemail transcriptions in the app and/or have them sent to your email

    Reviewed by Kaylin on August 28, 2018

  • Google Ruined It !! Now It's Back !! Sep 29, 2018

    By The Cazman
    The latest version has some nice improvements but added some other issues. I like the ability to send photos and use emojis. I don’t like that it no longer recalls and suggests the numbers that you have sent texts to. Because I don’t link my iPhone contacts to it, If I delete a text string I now have to look up the number to start a new one. It should suggest numbers that have been used even if the archives are deleted and allow us to delete a suggestion we no longer need. The opposite is true for phone calls. It not only archives the phone numbers of calls you make but there is no way I have found to remove them from the archive. If these two issues were resolved I would rate it 5 stars. I'm updating my previous negative review to a positive 5 stars. Defects have been corrected and it is easier and more reliable to use. I especially like the ability to easily and permanently delete conversation and call history. Thank you Google !! Totally non functional for texts. Used the prior version all the time now there is no way to send a txt because the ">" that used to be there to send is missing. Also, after you enter the destination number you cannot get back to the message without starting over. This is a total train wreck. (Using iPhone 6s with latest iOS update).
  • Jul 26, 2021

    By John Stiles
    This is a FREE app to talk on your phone for FREE. I'm not kidding. I installed it just to see if there was a catch. It's legit. Picked a # from a list and that's mine to use anytime I want. It was described in such a way that I thought I had to give up my longtime #. I can use BOTH. The trick is in finessing the settings. The one you DON'T want to enable causes a pop-up for every call asking which # you'd like to use. Best thing to do is enable it's full screen widget. Test on Windows version.
  • Minor issue but over all pretty good Dec 4, 2020

    By Creatures3
    I use my GV as my business # that I give to my clients instead of my personal cell #. It works pretty well and for the most part I’ve been happy with the app. Recently I was having problems not being able to make calls when the wifi/mobile data was on. It kept saying my internet was unstable and I’d have to make the call using my carrier. I could do everything else (make/receive texts and receive calls), but just couldn’t make calls without it using my carrier. It was frustrating and when it would use my carrier, my GV # that my clients are used to wouldn’t be shown on caller ID, it would show some weird #. I tried shutting off and restarting my phone, turning off/on Wifi, checked to see if there was a new update, but none of that was working. I ended up having to delete/reinstall the app, and now it works as before. I like the fact that the new update now shows that the caller is coming through as GV, so I know that’s it’s a business call, it wouldn’t do that before and I wouldn’t know if it was a random caller or business. It would be nice if they added a feature where you can set a separate ring tone for the app.
  • Jul 29, 2021

    By Yi Ren
    Mostly work as intended. One really annoying problems though: when new messages come in, the notification bar blocks the text input field. tapping anywhere on the screen will just make the notification bar last longer. You literally have to stare at the screen and wait for it to disappear to start typing again, until the next new message comes in, wait for another 3 seconds. Please fix this.
  • Major bugs Jan 4, 2019

    By JXuba
    I’ve used GV for years. Ian using this app on an iPhone 6 with latest iOS. The current version contains two major bugs that currently make this a three star app. 1) when texting photos, an occasional photo will perpetually stay in “sending”mode and remain at the bottom of the conversation. Sometimes it is multiple photos that are stuck and you have to scroll up to get to the latest message in your exchange with a particular person. This issue can be present in multiple text conversations and every time you send or receive a text from that person, the picture or pictures are the first thing you see, even if they were sent a month ago. There is NO WAY TO DELETE THEM. The only way to fix this is to delete the entire app and reinstall it. 2) The text box where you compose your text message frequently is missing no matter who you try to text. The only way to fix this is to exit the app and open it again. These bugs are quite annoying. Granted, it’s not that difficult to to exit and reopen the app to fix issue #2 but the frequency that this needs to be done is a bit much. Deleting and reinstalling the app multiple times to fix issue #1 has gone way beyond being just a minor annoyance. I’m hoping these issues are fixed soon.
  • Jul 30, 2021

    By Gregory Rampton
    I've been using gv for years and right now it's on my Galaxy S20 FE phone. For the past week or two, though, any calls to/from my gv number aren't working right. When someone calls my gv number, I can't hear them and they cannot hear me. The same thing happens when I call them using the gv app to place the call. I uninstalled the app, rebooted my phone and reinstalled the app and gv worked to receive one call - it worked perfectly. But every call afterwards was the same as before: I can't hear the caller and the caller cannot hear me. The same when I place a call. I have also reset the app data and cache and again: it works for one call and then not again.
  • Calls no more ?? And no address book Dec 2, 2017

    By yellowkiwi
    Still not improved!!! I have been using Google voice for nearly 4 years. I needed a safer way to contact clients while Keeping a low profile as well as a way to contact guys I date and block them if need be all while having the ability to archive messages to reference later since I’m also a writer. Overall the service works great but why no address book was included in iPhone app version is beyond me. So I had to add the clients number to the iPhone which became problematic when Facebook linked my profile to these contacts and all the sudden my privacy was violated. And because you can add and update or block numbers from the app only when you log in via your email it gets super annoying. I also wish google had allowed for pictures to be sent out not just received. I recently downloaded another Google voice 3 app which I hoped included an address book along with picture sending and since downloading and using that I can no longer make calls using regular Google voice app. I also wish the messages wouldn't be separated into various conversations with the same person. Why couldn't they archive like regular text message for the same number. Google please fix!!
  • Google Ruined It !! Now It's Back !! Sep 29, 2018

    By The Cazman
    The latest version has some nice improvements but added some other issues. I like the ability to send photos and use emojis. I don’t like that it no longer recalls and suggests the numbers that you have sent texts to. Because I don’t link my iPhone contacts to it, If I delete a text string I now have to look up the number to start a new one. It should suggest numbers that have been used even if the archives are deleted and allow us to delete a suggestion we no longer need. The opposite is true for phone calls. It not only archives the phone numbers of calls you make but there is no way I have found to remove them from the archive. If these two issues were resolved I would rate it 5 stars. I'm updating my previous negative review to a positive 5 stars. Defects have been corrected and it is easier and more reliable to use. I especially like the ability to easily and permanently delete conversation and call history. Thank you Google !! Totally non functional for texts. Used the prior version all the time now there is no way to send a txt because the ">" that used to be there to send is missing. Also, after you enter the destination number you cannot get back to the message without starting over. This is a total train wreck. (Using iPhone 6s with latest iOS update).
  • Jul 26, 2021

    By John Stiles
    This is a FREE app to talk on your phone for FREE. I'm not kidding. I installed it just to see if there was a catch. It's legit. Picked a # from a list and that's mine to use anytime I want. It was described in such a way that I thought I had to give up my longtime #. I can use BOTH. The trick is in finessing the settings. The one you DON'T want to enable causes a pop-up for every call asking which # you'd like to use. Best thing to do is enable it's full screen widget. Test on Windows version.
  • Minor issue but over all pretty good Dec 4, 2020

    By Creatures3
    I use my GV as my business # that I give to my clients instead of my personal cell #. It works pretty well and for the most part I’ve been happy with the app. Recently I was having problems not being able to make calls when the wifi/mobile data was on. It kept saying my internet was unstable and I’d have to make the call using my carrier. I could do everything else (make/receive texts and receive calls), but just couldn’t make calls without it using my carrier. It was frustrating and when it would use my carrier, my GV # that my clients are used to wouldn’t be shown on caller ID, it would show some weird #. I tried shutting off and restarting my phone, turning off/on Wifi, checked to see if there was a new update, but none of that was working. I ended up having to delete/reinstall the app, and now it works as before. I like the fact that the new update now shows that the caller is coming through as GV, so I know that’s it’s a business call, it wouldn’t do that before and I wouldn’t know if it was a random caller or business. It would be nice if they added a feature where you can set a separate ring tone for the app.
  • Jul 29, 2021

    By Yi Ren
    Mostly work as intended. One really annoying problems though: when new messages come in, the notification bar blocks the text input field. tapping anywhere on the screen will just make the notification bar last longer. You literally have to stare at the screen and wait for it to disappear to start typing again, until the next new message comes in, wait for another 3 seconds. Please fix this.
  • Major bugs Jan 4, 2019

    By JXuba
    I’ve used GV for years. Ian using this app on an iPhone 6 with latest iOS. The current version contains two major bugs that currently make this a three star app. 1) when texting photos, an occasional photo will perpetually stay in “sending”mode and remain at the bottom of the conversation. Sometimes it is multiple photos that are stuck and you have to scroll up to get to the latest message in your exchange with a particular person. This issue can be present in multiple text conversations and every time you send or receive a text from that person, the picture or pictures are the first thing you see, even if they were sent a month ago. There is NO WAY TO DELETE THEM. The only way to fix this is to delete the entire app and reinstall it. 2) The text box where you compose your text message frequently is missing no matter who you try to text. The only way to fix this is to exit the app and open it again. These bugs are quite annoying. Granted, it’s not that difficult to to exit and reopen the app to fix issue #2 but the frequency that this needs to be done is a bit much. Deleting and reinstalling the app multiple times to fix issue #1 has gone way beyond being just a minor annoyance. I’m hoping these issues are fixed soon.
  • Jul 30, 2021

    By Gregory Rampton
    I've been using gv for years and right now it's on my Galaxy S20 FE phone. For the past week or two, though, any calls to/from my gv number aren't working right. When someone calls my gv number, I can't hear them and they cannot hear me. The same thing happens when I call them using the gv app to place the call. I uninstalled the app, rebooted my phone and reinstalled the app and gv worked to receive one call - it worked perfectly. But every call afterwards was the same as before: I can't hear the caller and the caller cannot hear me. The same when I place a call. I have also reset the app data and cache and again: it works for one call and then not again.
  • Calls no more ?? And no address book Dec 2, 2017

    By yellowkiwi
    Still not improved!!! I have been using Google voice for nearly 4 years. I needed a safer way to contact clients while Keeping a low profile as well as a way to contact guys I date and block them if need be all while having the ability to archive messages to reference later since I’m also a writer. Overall the service works great but why no address book was included in iPhone app version is beyond me. So I had to add the clients number to the iPhone which became problematic when Facebook linked my profile to these contacts and all the sudden my privacy was violated. And because you can add and update or block numbers from the app only when you log in via your email it gets super annoying. I also wish google had allowed for pictures to be sent out not just received. I recently downloaded another Google voice 3 app which I hoped included an address book along with picture sending and since downloading and using that I can no longer make calls using regular Google voice app. I also wish the messages wouldn't be separated into various conversations with the same person. Why couldn't they archive like regular text message for the same number. Google please fix!!
  • Concept great but some big issues Sep 19, 2020

    By Reggae Ball
    They really need more options on the notifications, I want sound on calls but not for texts etc. That is a hugeee issue, I do not need a beep every time I get a text. As well customized notifications for each contact would be huge, the ability to mute someone but not block them etc. Also it would be amazing if we could pay to have mutiple numbers, and that we could have multiple GV numbers that go to my cell. I’d hand out one GV number for personal reasons, and another for work reasons and then I’d be able to filter them automatically. I’d pay for that time saver! Rather than to have to customize options on how contacts calls are sorted. And then if you need to you can filter them additionally on top of that. Instead of a pyramid filter think of it as triangle on top of a triangle filter haha. Also a watch app would be amazing. I usually leave my phone behind and it would be great to hear voicemails from my watch. Thanks for your hard work!
  • Jul 31, 2021

    By Harvey Brown
    Very useful user friently app for phone calls, voice messages and texting. It works very well with my Android phone, but one of the best parts about this app is you can wifi call without the necessity of your cell phone weak carrier signal which is mission critical for TMobile wifi calling 😕. The main reason for my five star rating is it's all at no cost to the user, yes it's all free. Thank you Google for this very efficient app which provides me communication with my friends and family.👍🏽
  • Jul 28, 2021

    By Robbie Rothenbusch
    This is a great app to have. Clear calls and texts are just like any other phone service. It's a good alternative to have another phone number that you don't haf to give out to everyone that you deal with... I recommend to everyone I know; the benefits of Google voice, so thanks Google keep my number private on here and I'll keep using voice for all my Mobil phone business
  • img Community

    Google voice fails to connect any call. May 12, 2021

    By Barry Nelson
    For quite some time now whenever I try to place a call I get: Can't connect your call Google Voice couldn't place your call to
  • Jul 27, 2021

    By LeaseO Matic
    I've had installed for a week, already having issues with there being no audio. A software update and uninstall/reinstall in under 7 days. Not looking great for the app so far. Call audio isn't clear on my S10+. Update: calls are not even going out, it says dialing then a busy signal. The person I call doesn't even have a record of me calling. Deleted the app and am looking for something else. Received a refund on credits, except the calls today that didn't go. I expected better from Google.
  • Jul 31, 2021

    By Rhys Donaubauer
    It works but not a fully featured SMS client for Google voice. Can't send videos, no RTT support, pictures often fail to send. I used to be able to send SMS videos with hangouts. Yes I know how to send a text message. The link the developer comment given below is useless for my problems with the app. When I tried to request support through the app. I got an automated email reply saying the email address is no longer monitored. This app sorely needs a feature rich update that correcta this!
  • Mobile data calling is broken Sep 17, 2020

    By JustGiveMeWorkingApps
    Google Voice claims you can make and receive VOIP calls using WIFI and mobile data, provided you configure that you prefer this option versus using your mobile phone number. However whenever you are off WIFI and on mobile data, the app says your “Internet Connection is unstable” so it’s going to use your mobile phone number anyway as a fallback. I assure you my LTE service is excellent and I have no trouble with Zoom and Skype and WhatsApp video calls over LTE, so a voice only call on GV should be a piece of cake. By saying your “Internet Connection is unstable” Google is just making up an excuse for their app being broken. It’s actually Google’s app that is unstable. Too bad they killed making and receiving calls in Hangouts because that worked perfectly all the time. UPDATE: Lowering rating to 1 star. Google contacted me to say I should test my Internet bandwidth while on LTE. Obviously the developers didn’t read what I wrote above about other voice and videoconferencing applications working fine. They simply cannot believe they have a bug and they’re going to blame it on something else. What hubris! And by the way I see similar replies to other poor reviews of this App. Google, Ookla Speedtest shows 11 Mbps down and 3 Mbps up under the worst of circumstances. If that isn’t enough for a phone call, I don’t know what is.
  • Love the service, not crazy about the latest update Oct 22, 2017

    By ImaGSrider
    **Update. App version 2.8 on iOS 11.0.3 iPhone 7 on AT&T. The app constantly crashes to the point where I have to type text messages in a different app then copy & paste into the GV app and quickly hit the send button before it crashes. It is not a matter of “if” but “how fast” would it crash... I am a total GV fan and extremely thankful for the service which I would gladly pay for. Now, considering this is a free service and a free app it seems ungrateful to criticize but my intent is to provide feedback rather than complain. Since the last update the app (on iPhone 6, iOS 10.2.1) is SLOW! It takes forever to show new messages/voicemail and when searching for a contact, it takes a few seconds for each letter! Another aspect of the update I am not crazy about is the way the dial screen works; you can either input a number on the keypad (default) or if you would like to search by name, you have to touch a keyboard icon which then takes forever to bring it up and another forever for each letter you type. Not sure why this massive slowdown but I am at a point where I am looking for an alternate app for GV
  • Jul 30, 2021

    By Matt Baker
    Finicky after updates. After the latest update, app crashes on one device and has forced a fatal boot loop on my main work device (Galaxy S7). Local repair shop says data wipe is only way to save the phone. Can't afford to wipe the work phone, but can't get it started to back up data. Google better help me fix it or I'll be discontinuing all Google services.
  • Jul 30, 2021

    By Ben Randazzo
    Forced to switch to this app from Hangouts for GV. It's lacking many basic features for chat/text such as the ability to mute individual conversations. Gifs from Gboard are often considered too big for chats yet I was able to send in Hangouts with no issues. At the very least I would expect Google products to play nice with each other but this isn't the case with voice & Gboard. Unfortunately this appears to be the direction for new Google apps. Replacing great apps with subpar ones.
  • Jul 27, 2021

    By Huckleberry Finn
    Please, help Immediately Google. My, Google Voice is no longer working as of July 26, 2021 when Google forced a Update. Now, I Can not DL GV. GV, simply says: " DL Pending ". I have done all the steps to correct this found online. Google, Please STOP with the Constant Updates. GV, worked just fine before. I Utilize GV for Business and I Can Not Access it Now. Please, Help. Thank you.
  • Needs some work, especially customer service! Dec 10, 2020

    By merta_may
    Google voice covers the basics, you can make phone calls and send and receive text messages. For the most part, it has done everything I needed. I work for mental health facility, and when my job went remote I began using Google Voice to contact our patients about meetings. It worked well until I received a series of private messages, including a photo, via text message which was not intended for, or solicited by me. Out of respect for my client, I wanted to delete the messages without having to see the photo. In order to delete any of the messages in our conversation, I had to open the entire thread which meant opening the photo as well. I searched several times for an alternative, and deleted the app from my phone in the hopes that I would delete the messages. There was no alternative, and no helpful filter for unsolicited adult pictures. There was also no way to contact anyone at google about getting help. As soon as we resume in-person meetings, I will be deleting this app permanently.
  • Jul 31, 2021

    By Bob Wood
    My Google voice stopped my incoming calls from being answered from all my devices. Am travelling & it's become quite a incoveniece. I cannot call out. But I can text. This started on July 28th. Apparently I'm not the only one experiencing this unfortunate problem. I wish I never signed into google.
  • img Community

    Google voice fails to connect any call. May 12, 2021

    By Barry Nelson
    For quite some time now whenever I try to place a call I get: Can't connect your call Google Voice couldn't place your call to
  • img Expert The Best Apps for a Second Business Phone Number

    The Best Apps for a Second Business Phone Number

    We tested second phone apps for business owners and professionals who need a second phone number. Apps offer different perks and have different setbacks. Here is what we found.

  • img Expert
    1. Get a personal phone number for calling, texting, and voicemail, that you can attach to your Google+ account
    2. You're in control! Get spam filtered automatically and block numbers you don’t want to hear from
    3. Miss an important call? Read advanced voicemail transcriptions in the app and/or have them sent to your email

    Reviewed by Kaylin on August 28, 2018

  • Jul 26, 2021

    By John Stiles
    This is a FREE app to talk on your phone for FREE. I'm not kidding. I installed it just to see if there was a catch. It's legit. Picked a # from a list and that's mine to use anytime I want. It was described in such a way that I thought I had to give up my longtime #. I can use BOTH. The trick is in finessing the settings. The one you DON'T want to enable causes a pop-up for every call asking which # you'd like to use. Best thing to do is enable it's full screen widget. Test on Windows version.
  • Jul 29, 2021

    By Yi Ren
    Mostly work as intended. One really annoying problems though: when new messages come in, the notification bar blocks the text input field. tapping anywhere on the screen will just make the notification bar last longer. You literally have to stare at the screen and wait for it to disappear to start typing again, until the next new message comes in, wait for another 3 seconds. Please fix this.
  • Jul 31, 2021

    By Harvey Brown
    Very useful user friently app for phone calls, voice messages and texting. It works very well with my Android phone, but one of the best parts about this app is you can wifi call without the necessity of your cell phone weak carrier signal which is mission critical for TMobile wifi calling 😕. The main reason for my five star rating is it's all at no cost to the user, yes it's all free. Thank you Google for this very efficient app which provides me communication with my friends and family.👍🏽
  • Love it. Excellent for Legally Recording too! Sep 18, 2017

    By manDown1130
    I have had this Google phone number attached to my regular number for quite some time. I downloaded the app to my iPhone and was exceedingly surprised at how user-friendly and convenient it is to have a second number that is really attached to my main number. And I do not have to download "sketchy" apps that want to download my contacts to their server and all the other things that are so questionable these days. The part I do really love and have used, is that when people call my Google number, I can press the number four on the keypad, and it plays a legal recording telling both parties that the call is being recorded. If they continue, that is their legal acknowledgment and then Google sends you that entire recording to keep or archive on their trusted servers for as long as needed. Overall, I really cannot say enough about the Google number feature. And the app that I am reviewing here, is just an added bonus that deserves 10 stars in my opinion.
  • Good flexible calling app Jul 26, 2020

    By Noeldude
    Lots of stuff to like here. I really like having a second number I can give out instead of my personal cell number. Excellent call quality if you have a solid data connection. I can use my Google Voice account on multiple devices and my laptop browser. I don’t travel much, but when in Europe I can call back to any US number for free if I can find WiFi, plus some of the lowest rates I’ve seen to international numbers. Unlike Skype or WhatsApp, this uses a regular phone number, so the other party doesn’t need some specific app, just a phone. Supports multiple accounts so I can seamlessly use both a personal number and a work GSuite number on the same device. I can transfer calls between my devices; start a call on my laptop, then transfer to my phone. This is really a wonderful platform and I’m happy to see google giving it more attention lately. I’ve been using google voice for years and it keeps getting better. Thanks!
  • Jul 20, 2021

    By Deana Ditta
    I started out using Google Voice as a backup but I really liked how easy it managed my calls and I use it to manage all my calls now as it can also make calls through your carrier. It maximizes the way I receive notifications by giving the option to have E-mail notifications I am reminded of calls that were forwarded to voicemail. The settings allow me to tailor the app to my needs. I was skeptical but pleasantly surprised.
  • Jul 18, 2021

    By Sarah Ronan
    I LOVE this app... you could use it as a second number but say for your business number or work number or you could use it for those times your having financial trouble and can't pay your phone bill you can use this app over wi-fi. my main complaint about this app is when I receive text messages on the app it does not make any noise for me to know that I received a text. many many of other people I spoke with about this app have said the same thing.
  • Jul 30, 2021

    By Dennis Stumbo
    very good app to keep everyone from knowing your actual phone number so when you no longer have a need to communicate with whomever you've given google voice number to you can simply uninstall the app ... works great for dating sites , craigslist, and any foram that you would prefer not giving you actually phone number out ...I had only given it 4 stars but since useing and understanding it better 5 stars isnt enough
  • Jul 14, 2021

    By Shannon DJ Phillipe
    Google Voice is a great application that you should try today. You can keep the phone number it gives you (or you choose) and transfer it to your new phone. No matter how many times your phone gets stolen or taken away because of accidental Porn viewing. Unless they steal your email account too, but this only happens 14 out of 15 times. Can I have my name at gmail back?
  • Google Ruined It !! Now It's Back !! Sep 29, 2018

    By The Cazman
    The latest version has some nice improvements but added some other issues. I like the ability to send photos and use emojis. I don’t like that it no longer recalls and suggests the numbers that you have sent texts to. Because I don’t link my iPhone contacts to it, If I delete a text string I now have to look up the number to start a new one. It should suggest numbers that have been used even if the archives are deleted and allow us to delete a suggestion we no longer need. The opposite is true for phone calls. It not only archives the phone numbers of calls you make but there is no way I have found to remove them from the archive. If these two issues were resolved I would rate it 5 stars. I'm updating my previous negative review to a positive 5 stars. Defects have been corrected and it is easier and more reliable to use. I especially like the ability to easily and permanently delete conversation and call history. Thank you Google !! Totally non functional for texts. Used the prior version all the time now there is no way to send a txt because the ">" that used to be there to send is missing. Also, after you enter the destination number you cannot get back to the message without starting over. This is a total train wreck. (Using iPhone 6s with latest iOS update).
  • Minor issue but over all pretty good Dec 4, 2020

    By Creatures3
    I use my GV as my business # that I give to my clients instead of my personal cell #. It works pretty well and for the most part I’ve been happy with the app. Recently I was having problems not being able to make calls when the wifi/mobile data was on. It kept saying my internet was unstable and I’d have to make the call using my carrier. I could do everything else (make/receive texts and receive calls), but just couldn’t make calls without it using my carrier. It was frustrating and when it would use my carrier, my GV # that my clients are used to wouldn’t be shown on caller ID, it would show some weird #. I tried shutting off and restarting my phone, turning off/on Wifi, checked to see if there was a new update, but none of that was working. I ended up having to delete/reinstall the app, and now it works as before. I like the fact that the new update now shows that the caller is coming through as GV, so I know that’s it’s a business call, it wouldn’t do that before and I wouldn’t know if it was a random caller or business. It would be nice if they added a feature where you can set a separate ring tone for the app.
  • Concept great but some big issues Sep 19, 2020

    By Reggae Ball
    They really need more options on the notifications, I want sound on calls but not for texts etc. That is a hugeee issue, I do not need a beep every time I get a text. As well customized notifications for each contact would be huge, the ability to mute someone but not block them etc. Also it would be amazing if we could pay to have mutiple numbers, and that we could have multiple GV numbers that go to my cell. I’d hand out one GV number for personal reasons, and another for work reasons and then I’d be able to filter them automatically. I’d pay for that time saver! Rather than to have to customize options on how contacts calls are sorted. And then if you need to you can filter them additionally on top of that. Instead of a pyramid filter think of it as triangle on top of a triangle filter haha. Also a watch app would be amazing. I usually leave my phone behind and it would be great to hear voicemails from my watch. Thanks for your hard work!
  • Jul 28, 2021

    By Robbie Rothenbusch
    This is a great app to have. Clear calls and texts are just like any other phone service. It's a good alternative to have another phone number that you don't haf to give out to everyone that you deal with... I recommend to everyone I know; the benefits of Google voice, so thanks Google keep my number private on here and I'll keep using voice for all my Mobil phone business
  • App keeps Freezing up while making a call Apr 2, 2021

    By JessiND
    This is a new development and I’m not sure if it’s because of an update or because of the Bluetooth headset I stared using. When I hang up or if the call is dropped, about half the time the app will freeze on the call screen. All the buttons will be grayed out and I can’t go anywhere in the app. I can leave the app by pushing the home button on my phone, but it will act like I have an ongoing call until I push the end call button on my headset. Some times this unfreezes the app as well, but other times I have to delete and reinstall. The trouble didn’t start as soon as I started using the headset, but I thought it might be a contributing factor. If possible, please fix. I really like using this app for teleworking, as it allows me to call customers without them getting my personal number.
  • Jul 20, 2021

    By Thomas Fisher
    App works just fine. However there is one design flaw. When going to make a call it asks if I want to use my Verizon number or my voice number. No problems there. HOWEVER if I have mobile service but not data I cannot make any calls because the prompt won't show to make a call with my Verizon number. It's very frustrating and happens in certain areas where I work. Fix this please!
  • Jul 19, 2021

    By Jarrod Pfeiffer
    I love this app. I have a super cheap prepaid phone plan that has very few texts and minutes, but 'unlimited' data (that throttles after a certain amount.) Using the Google voice app I can continue to take calls and texts even AFTER my data speeds have been capped, and it's all free! The only gripe I have is that it doesn't support 'conversation features,' so I can't use things like the Android 11 bubbles. I love the bubbles. Please support the bubbles. ❤️
  • Major bugs Jan 4, 2019

    By JXuba
    I’ve used GV for years. Ian using this app on an iPhone 6 with latest iOS. The current version contains two major bugs that currently make this a three star app. 1) when texting photos, an occasional photo will perpetually stay in “sending”mode and remain at the bottom of the conversation. Sometimes it is multiple photos that are stuck and you have to scroll up to get to the latest message in your exchange with a particular person. This issue can be present in multiple text conversations and every time you send or receive a text from that person, the picture or pictures are the first thing you see, even if they were sent a month ago. There is NO WAY TO DELETE THEM. The only way to fix this is to delete the entire app and reinstall it. 2) The text box where you compose your text message frequently is missing no matter who you try to text. The only way to fix this is to exit the app and open it again. These bugs are quite annoying. Granted, it’s not that difficult to to exit and reopen the app to fix issue #2 but the frequency that this needs to be done is a bit much. Deleting and reinstalling the app multiple times to fix issue #1 has gone way beyond being just a minor annoyance. I’m hoping these issues are fixed soon.
  • Jul 30, 2021

    By Gregory Rampton
    I've been using gv for years and right now it's on my Galaxy S20 FE phone. For the past week or two, though, any calls to/from my gv number aren't working right. When someone calls my gv number, I can't hear them and they cannot hear me. The same thing happens when I call them using the gv app to place the call. I uninstalled the app, rebooted my phone and reinstalled the app and gv worked to receive one call - it worked perfectly. But every call afterwards was the same as before: I can't hear the caller and the caller cannot hear me. The same when I place a call. I have also reset the app data and cache and again: it works for one call and then not again.
  • Calls no more ?? And no address book Dec 2, 2017

    By yellowkiwi
    Still not improved!!! I have been using Google voice for nearly 4 years. I needed a safer way to contact clients while Keeping a low profile as well as a way to contact guys I date and block them if need be all while having the ability to archive messages to reference later since I’m also a writer. Overall the service works great but why no address book was included in iPhone app version is beyond me. So I had to add the clients number to the iPhone which became problematic when Facebook linked my profile to these contacts and all the sudden my privacy was violated. And because you can add and update or block numbers from the app only when you log in via your email it gets super annoying. I also wish google had allowed for pictures to be sent out not just received. I recently downloaded another Google voice 3 app which I hoped included an address book along with picture sending and since downloading and using that I can no longer make calls using regular Google voice app. I also wish the messages wouldn't be separated into various conversations with the same person. Why couldn't they archive like regular text message for the same number. Google please fix!!
  • Jul 22, 2021

    By Sanford Lieberman
    I'm not sure what's going on. Call clarity is excellent. I've never had a problem using it as a secondary number for voicemail, to hear messages at my own convenience. I'm having cell phone problems & using Google Voice on my Chromebook (6 mo. old) till phone is fixed. No problems using GV to make calls, but incoming calls don't ring. If GV is open I can see the incoming call, but no sound! I tried every setting I can find to fix it, I re-installed it, even did a power wash. No change. HELP!!
  • Updates are making use more difficult Aug 19, 2018

    By jamman9000
    I was really happy to see GV getting some love again with actual work being done on it... But soon into the changes I noticed the first downgrade in functionality. Before, I was able to use the dial pad to search my contacts' by name using the letters associated with the numbers AND could just search by the phone number itself, but it changed. Instead, searching by number became the default and to switch to searching by alphabet I had to tap a button that brought up the keyboard. I don't understand, the first way had the best of both worlds in one... is it because we don't associate letters with dial pad numbers as much anymore? Then this new update came out (mid-August 2018) that got rid of the alphabet search function entirely! I have to go to the contacts tab and search for my contact and go through so much more now to just call someone. I was annoyed before, but now it's very frustrating! Not having much of a problem otherwise... Please improve the dial pad contact search! Bring back the all-in-one method!
  • Great in theory, so-so in practice Feb 23, 2020

    By Coco3102
    I love the idea of having a second phone number that’s separate from my mobile but accessible on it. I’ve used Voice for years for all kinds of things that I want to keep one step away from my “private” number. In the last couple of years, though, I’ve found it periodically stops working with iOS. I have no idea if this is Google’s fault or if it’s something Apple does in its updates, but I hit these patches where I can’t get it to ring through the app or through call forwarding if I delete the app. I do all the suggested fixes online, and it still might or might not work. I just have to wait for an update. I’ve missed a couple of important calls this was and have to say I don’t think I can rely on it for everything anymore. I’ll still use it for things like making calls through my laptop (great for conference calls - the sound seems to be much better than speakerphone), but I can’t recommend this for anything really important if this issue keeps happening.
  • Jul 24, 2021

    By Sue O'Rourke
    I'm happy with my gv number and being able to have multiple ways to communicate but I'm having trouble with it not ringing, I've set the ringtone, test it, works but then somehow it loses the setting and it doesn't ring, it shows the ringtone in settings still but does not ring, I'll only know if I'm looking at my phone as I'm getting a call or check notifications to see if I missed anything. That's a big problem and apparently I'm not the only one its happening to.
  • iOS 14 broke Google Voice Sep 27, 2020

    By vincentc3rdIII
    Ok. So I am a google voice power user. I do not even know what my phones real number is. Everything was fine until ios14. It took me a few days to figure it out. Here is the problem. Under the setting that says “Make and Receive Calls” the choices are “Prefer Wi-Fi and mobile data” or “Use Carrier Only”. The best choice is Prefer Wi-Fi and mobile data. That was what I always used and it worked great. However, since the iOS 14 update that choice breaks Bluetooth in the car. No one can hear you. Also, calls keep dropping. So I switched to “Use Carrier Only”. That works fine with Bluetooth in the car, but “hey Siri call John smith using google voice” does not work with this setting. Also, creating a shortcut to call from that Siri command does not work with the setting “Use Carrier Only”. Please fix it so that Bluetooth works perfectly with the “Prefer Wi-Fi and mobile Data” setting so that Bluetooth works in the car and I can use voice commands to dial through google voice.
  • Good but could be much better Feb 16, 2018

    By khtestgv
    The whole purpose of using GV is so I don’t give out my personal number and avoid unwanted calls. When people call my GV #, it rings on my cell like my regular network #. It would be great if I can get (sound/vibrate) ring notification within the app that is “separate” from my regular phone. That way I can tell the call is coming in via GV # or personal #. Tried multiple work around but doesn’t seems to work correctly. An online article suggested downloading Google Hangout App and have the GV # forward to Hangout instead of my personal #. Doing that does allow a separate notification in the Hangout app when people call my GV # and regular number would ring normally. However, downloading 2 apps is a hassle and cause problems with other functions and more confusing. Why need 2 app google? when GV app can be improve to ring separately. Also, if contacts can be manage within the app would be better. Not sure why it wasn’t included with the app creation or update.
  • Voicemail playback is losing its user-friendliness Jun 6, 2019

    By golfshot474
    I love the service and have used it since about 2006 or 2007 (I think). My only issue is that the app is making it harder to listen to voicemails. Oftentimes the voicemails play back on a low volume, which is on me because I have to wait until a message is playing before I can increase the volume. That isn’t the app’s problem... Because it starts at a low volume I have to replay the message after I am able to turn it up, and I don’t mind doing this. The problem is that it is almost impossible to scroll the voicemail bar back to the left now that they added a feature to delete the message, by swiping left on the message. When trying the drag the voicemail bar back it ends up sliding the message over for the delete feature. Frustrating because if I have a long voicemail (1min+) I don’t want to have to wait until it’s done before I replay it. Especially when I have multiple voicemails to listen to. FWP
  • Jul 31, 2021

    By Rhys Donaubauer
    It works but not a fully featured SMS client for Google voice. Can't send videos, no RTT support, pictures often fail to send. I used to be able to send SMS videos with hangouts. Yes I know how to send a text message. The link the developer comment given below is useless for my problems with the app. When I tried to request support through the app. I got an automated email reply saying the email address is no longer monitored. This app sorely needs a feature rich update that correcta this!
  • Love the service, not crazy about the latest update Oct 22, 2017

    By ImaGSrider
    **Update. App version 2.8 on iOS 11.0.3 iPhone 7 on AT&T. The app constantly crashes to the point where I have to type text messages in a different app then copy & paste into the GV app and quickly hit the send button before it crashes. It is not a matter of “if” but “how fast” would it crash... I am a total GV fan and extremely thankful for the service which I would gladly pay for. Now, considering this is a free service and a free app it seems ungrateful to criticize but my intent is to provide feedback rather than complain. Since the last update the app (on iPhone 6, iOS 10.2.1) is SLOW! It takes forever to show new messages/voicemail and when searching for a contact, it takes a few seconds for each letter! Another aspect of the update I am not crazy about is the way the dial screen works; you can either input a number on the keypad (default) or if you would like to search by name, you have to touch a keyboard icon which then takes forever to bring it up and another forever for each letter you type. Not sure why this massive slowdown but I am at a point where I am looking for an alternate app for GV
  • Jul 30, 2021

    By Ben Randazzo
    Forced to switch to this app from Hangouts for GV. It's lacking many basic features for chat/text such as the ability to mute individual conversations. Gifs from Gboard are often considered too big for chats yet I was able to send in Hangouts with no issues. At the very least I would expect Google products to play nice with each other but this isn't the case with voice & Gboard. Unfortunately this appears to be the direction for new Google apps. Replacing great apps with subpar ones.
  • Needs some work, especially customer service! Dec 10, 2020

    By merta_may
    Google voice covers the basics, you can make phone calls and send and receive text messages. For the most part, it has done everything I needed. I work for mental health facility, and when my job went remote I began using Google Voice to contact our patients about meetings. It worked well until I received a series of private messages, including a photo, via text message which was not intended for, or solicited by me. Out of respect for my client, I wanted to delete the messages without having to see the photo. In order to delete any of the messages in our conversation, I had to open the entire thread which meant opening the photo as well. I searched several times for an alternative, and deleted the app from my phone in the hopes that I would delete the messages. There was no alternative, and no helpful filter for unsolicited adult pictures. There was also no way to contact anyone at google about getting help. As soon as we resume in-person meetings, I will be deleting this app permanently.
  • I use this for my work line and it’s infuriating Dec 19, 2017

    By j_betty
    I run an animal rescue and I meet all types of total weirdos and sketchy individuals that try to call middle of be night, try to look up my address, give out my number to total strangers that have absolutely no regard for other people’s lives. Insert google voice, to give an additional line to my phone so I can keep it on me all the time without an actual second phone BUT have at least a small amount of privacy and keep track of my work people from my home people. BUT THIS APP CRASHES ALL THE TIME. ALL. THE. TIME. Almost every day, and often multiple times in a day. I will be trying to have a convo by text with volunteers giving time-sensitive information so they can have written instructions to refer back to later when they’re at the vet and I can’t get because it won’t stop crashing. It’s absolutely maddening. Very little options in settings. The whole app is very clunky and SO. SLOW. There’s a substantial delay using Google voice. If I knew of an alternative to this I would absolutely use it.
  • Quit changing the settings Jan 1, 2019

    By Wickedb69
    This isn’t a bad app. The problem is that every time Google makes it “better” they make it worse. Leave the settings alone. Urg!!! Now callers either have to say their name, and most new callers don’t want to do that or it connects directly to my line. The other option is to see my Google number as caller ID. With the first option, if callers don’t say their name ( and new callers usually hang up ) I have no idea if it’s a Google call, which I use for privacy, or a personal call. There’s no privacy anymore. There’s a reason I have a Google number!!! It used to be that I could see the caller ID, and there was an announcement that it was coming through the Google line, which was perfect for deciding how to handle a call. After this last update, it sent Google callers to my private VM until I could get in and change it. Leave it alone!!! Don’t change settings when you update. I don’t need you to adjust things for me. And include the option for me to decide how calls are answered. Quit deleting options.
  • img Community

    Google voice fails to connect any call. May 12, 2021

    By Barry Nelson
    For quite some time now whenever I try to place a call I get: Can't connect your call Google Voice couldn't place your call to
  • Jul 27, 2021

    By LeaseO Matic
    I've had installed for a week, already having issues with there being no audio. A software update and uninstall/reinstall in under 7 days. Not looking great for the app so far. Call audio isn't clear on my S10+. Update: calls are not even going out, it says dialing then a busy signal. The person I call doesn't even have a record of me calling. Deleted the app and am looking for something else. Received a refund on credits, except the calls today that didn't go. I expected better from Google.
  • Mobile data calling is broken Sep 17, 2020

    By JustGiveMeWorkingApps
    Google Voice claims you can make and receive VOIP calls using WIFI and mobile data, provided you configure that you prefer this option versus using your mobile phone number. However whenever you are off WIFI and on mobile data, the app says your “Internet Connection is unstable” so it’s going to use your mobile phone number anyway as a fallback. I assure you my LTE service is excellent and I have no trouble with Zoom and Skype and WhatsApp video calls over LTE, so a voice only call on GV should be a piece of cake. By saying your “Internet Connection is unstable” Google is just making up an excuse for their app being broken. It’s actually Google’s app that is unstable. Too bad they killed making and receiving calls in Hangouts because that worked perfectly all the time. UPDATE: Lowering rating to 1 star. Google contacted me to say I should test my Internet bandwidth while on LTE. Obviously the developers didn’t read what I wrote above about other voice and videoconferencing applications working fine. They simply cannot believe they have a bug and they’re going to blame it on something else. What hubris! And by the way I see similar replies to other poor reviews of this App. Google, Ookla Speedtest shows 11 Mbps down and 3 Mbps up under the worst of circumstances. If that isn’t enough for a phone call, I don’t know what is.
  • Jul 30, 2021

    By Matt Baker
    Finicky after updates. After the latest update, app crashes on one device and has forced a fatal boot loop on my main work device (Galaxy S7). Local repair shop says data wipe is only way to save the phone. Can't afford to wipe the work phone, but can't get it started to back up data. Google better help me fix it or I'll be discontinuing all Google services.
  • Jul 27, 2021

    By Huckleberry Finn
    Please, help Immediately Google. My, Google Voice is no longer working as of July 26, 2021 when Google forced a Update. Now, I Can not DL GV. GV, simply says: " DL Pending ". I have done all the steps to correct this found online. Google, Please STOP with the Constant Updates. GV, worked just fine before. I Utilize GV for Business and I Can Not Access it Now. Please, Help. Thank you.
  • Jul 31, 2021

    By Bob Wood
    My Google voice stopped my incoming calls from being answered from all my devices. Am travelling & it's become quite a incoveniece. I cannot call out. But I can text. This started on July 28th. Apparently I'm not the only one experiencing this unfortunate problem. I wish I never signed into google.
  • I hate this app. Dec 9, 2020

    By G3G2NL0720
    I added this app to my phone so parents and students could reach me. Shortly after I began missing calls that were being made to my personal number. So I brought a prepaid smartphone so that those with my Google number. However, that’s not what happened. Now I can’t get voicemails and most of my calls are going to the other phone with Google voice. All I want to do is get this app off my cell phone and separated from my cell phone number, actually I want this mess removed from both my phone numbers. I know there has to be a way get get rid of the app. Someone please help!!! I did make sure I was logging into the correct account. I even sent the calls from Google voice to my personal phone number but my personal calls made to my personal phone number still were answered by my Google voice voicemail. I feel like you are forcing this app on those who decide that they no longer need it. Now I’m missing very important call and messages. All I’m asking is to have the Google voice app from both my phone numbers. I’m asking you to please remove the app...please!!

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