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Google Home

Google Home

Google LLC

Set up and control your compatible Nest, Chromecast, and Google Home devices.

4.0 Ratings 2M+ Reviews 100M+ Downloads

Ratings & Reviews

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  • img Community
    I prefer Google Home to Alexa simply because it answers more questions. Our kids used to ask millions of questions to us, but now they are asking these questions to Google (and solve by themselves)!
    img by Naoki
    2 years ago
  • UI/UX terrible compare to Nest Jan 26, 2020

    By John C
    I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.
  • Hit and miss Feb 12, 2020

    By Saul661
    Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.
  • You learn more by testing Apr 28, 2019

    By AthanasiaN
    I honestly wasn't expecting much since I stayed at a home that had Alexa. I genuinely love the Google home so much. It's easy to maneuver and I like that it resumes from where you left off if you accidentally stop it. As for improvements, I'd love more options for news (especially a astrology and astronomy and Broadway based one) and to be able to read the full description of each news option somehow. Perhaps a transcript of the news as well to read along. I'd like it if you could go through your past questions/requests to the Google home as well just so I don't have to repeat myself if it speaks too fast. For lingists I think it would be neat if you could do a bilingual option (I know you can do multiple languages but it wouldn't answer to me when i spoke English even though it was the primary language). It would be nice to practice other languages with the Home's help. Or an option to put topics you want to stay up-to-date on and it will Google search and read the newest articles.
  • Could be better. Nov 2, 2019

    By Bizadvizor
    Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.
  • Sep 2, 2021

    By David Jennings
    Google Home is for the connected house. I don't live in such a house but I wanted to use Google mesh WiFi, and that requires Google Home to install. Except it didn't work. Things initially looked good with the install. check, check, check. Then there is "test the connection" which failed. The app gives troubleshooting steps which eventually gets you back to "test the connection" which again fails. Next step, tech support? I could find no way to reach a Google human. Try a search and you get scams or businesses that offer tech support for money. The app knew I needed help and provided a "code" for when I called tech support. Except there is no way to call. I am back to my old router which works OK. If availability of tech support is part of your buying decision, you may wish to look elsewhere.
  • Just okay.. There is a lot of room for improvement. May 21, 2021

    By Chrispy Squid
    TLDR[[ things that could be improved (simplier/intuitive menu, reorder/hide roommates devices that i don't want/need to see, so the ones i actually use aren't at the bottom) ]] this review started because i'm having to keep factory resetting my smart speaker so it shows up in my new office and not my bedroom at my old house) i've used this app with google products (speakers, mesh networks, chromecast, etc) for over a year now. I spend more time googling how to move devices/troubleshoot connection problems, etc than i would like. this is especially true since i moved into a new home with other users who have their own devices. i'm constantly paranoid about turning on my roommates lights off or on when they're sleeping because i can't hide their devices or even reorder them so they're bot at the top. the menu options are spread too thin, across too much menu. it's hard to find the function that i want, but you cam only do one or two things for a device in a certain menu. just put it all in one with a '...' for the less commonly needed functions. 😒😤
  • Sep 7, 2021

    By Steve Tetreault
    9/7: After trying everything and then some, things still weren't working as they should. Then, out of nowhere, everything started working again! 9/5: Google Home has worked really well for years, but suddenly, it has stopped recognizing EufyHome, which is a major problem, as most of the lighting in my house is composed of Eufy products. Posted 1 star review, got quick reply of steps to try, did 'em, but they didn't help. Tried other things I've seen posted online, no joy. What's up, Google??
  • Google home keeps falling short Jan 25, 2019

    By Thejoshonator
    Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure
  • Oh my god in 40 years as a system programmer this is the worst crap I have ever seen. Jul 22, 2021

    By mpm227
    I have 2 3 node google matrix router sets. One in my home one in my vacation house. Went to make a change in router setup but the old command to setup router now only provides info and I have to go to google home to make router changes. Ok I hit the migrate button and I get a list of devices that does not include any google matrix routers. Now I would think that since the command I was using knows what devices I own it would bring up the correct devices in google home. Or at the very least document what I would need to do to set up google home. I thought I bought a google product but this crap is as bad as a Microsoft solution. Now I have 500 dollars of routers that will need to be replaced. This is a disgrace. And not the quality of a software solution I would expect for spending over 500 dollars for routers.
  • UI/UX terrible compare to Nest Jan 26, 2020

    By John C
    I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.
  • Hit and miss Feb 12, 2020

    By Saul661
    Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.
  • You learn more by testing Apr 28, 2019

    By AthanasiaN
    I honestly wasn't expecting much since I stayed at a home that had Alexa. I genuinely love the Google home so much. It's easy to maneuver and I like that it resumes from where you left off if you accidentally stop it. As for improvements, I'd love more options for news (especially a astrology and astronomy and Broadway based one) and to be able to read the full description of each news option somehow. Perhaps a transcript of the news as well to read along. I'd like it if you could go through your past questions/requests to the Google home as well just so I don't have to repeat myself if it speaks too fast. For lingists I think it would be neat if you could do a bilingual option (I know you can do multiple languages but it wouldn't answer to me when i spoke English even though it was the primary language). It would be nice to practice other languages with the Home's help. Or an option to put topics you want to stay up-to-date on and it will Google search and read the newest articles.
  • Could be better. Nov 2, 2019

    By Bizadvizor
    Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.
  • Sep 2, 2021

    By David Jennings
    Google Home is for the connected house. I don't live in such a house but I wanted to use Google mesh WiFi, and that requires Google Home to install. Except it didn't work. Things initially looked good with the install. check, check, check. Then there is "test the connection" which failed. The app gives troubleshooting steps which eventually gets you back to "test the connection" which again fails. Next step, tech support? I could find no way to reach a Google human. Try a search and you get scams or businesses that offer tech support for money. The app knew I needed help and provided a "code" for when I called tech support. Except there is no way to call. I am back to my old router which works OK. If availability of tech support is part of your buying decision, you may wish to look elsewhere.
  • Just okay.. There is a lot of room for improvement. May 21, 2021

    By Chrispy Squid
    TLDR[[ things that could be improved (simplier/intuitive menu, reorder/hide roommates devices that i don't want/need to see, so the ones i actually use aren't at the bottom) ]] this review started because i'm having to keep factory resetting my smart speaker so it shows up in my new office and not my bedroom at my old house) i've used this app with google products (speakers, mesh networks, chromecast, etc) for over a year now. I spend more time googling how to move devices/troubleshoot connection problems, etc than i would like. this is especially true since i moved into a new home with other users who have their own devices. i'm constantly paranoid about turning on my roommates lights off or on when they're sleeping because i can't hide their devices or even reorder them so they're bot at the top. the menu options are spread too thin, across too much menu. it's hard to find the function that i want, but you cam only do one or two things for a device in a certain menu. just put it all in one with a '...' for the less commonly needed functions. 😒😤
  • Sep 7, 2021

    By Steve Tetreault
    9/7: After trying everything and then some, things still weren't working as they should. Then, out of nowhere, everything started working again! 9/5: Google Home has worked really well for years, but suddenly, it has stopped recognizing EufyHome, which is a major problem, as most of the lighting in my house is composed of Eufy products. Posted 1 star review, got quick reply of steps to try, did 'em, but they didn't help. Tried other things I've seen posted online, no joy. What's up, Google??
  • Google home keeps falling short Jan 25, 2019

    By Thejoshonator
    Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure
  • Oh my god in 40 years as a system programmer this is the worst crap I have ever seen. Jul 22, 2021

    By mpm227
    I have 2 3 node google matrix router sets. One in my home one in my vacation house. Went to make a change in router setup but the old command to setup router now only provides info and I have to go to google home to make router changes. Ok I hit the migrate button and I get a list of devices that does not include any google matrix routers. Now I would think that since the command I was using knows what devices I own it would bring up the correct devices in google home. Or at the very least document what I would need to do to set up google home. I thought I bought a google product but this crap is as bad as a Microsoft solution. Now I have 500 dollars of routers that will need to be replaced. This is a disgrace. And not the quality of a software solution I would expect for spending over 500 dollars for routers.
  • I love Google home Jan 30, 2018

    By Darkslayer24
    Google home mini has made my life better. Besides helping me with everything things I constantly find myself going back and saying “Hey google !” Needless to say this device saved my life . If you don’t understand or even care about technology. Then this product is NOT for you. Overprotective parents need to get over themselves and stop making everything a problem . We’re spied on each and every day.. by Google, Microsoft , Sony, etc everyday.. our internet providers are constantly watching us. If you don’t like devices and software that record you then DONT get this product. I don’t say or do anything that would get me in trouble so I have no worries. In the end wether you cut a device or service out to try and protect yourself or your family then you might as well live under a rock.. because your always being watched... Always
  • Sep 12, 2021

    By Jessica Wadsworth
    There are many options falling, the following issues apply for the Google home display: * Leaving the preview program is not possible. * Rebooting the device doesn't work. * Enabling the Bluetooth to pair a speaker doesn't work. * When there is a Bluetooth speaker already paired, it doesn't show it when going to the sound options. This others apply for the regular Google home: * It is getting so many glitches. It is now super frequent that when I say a command it always answers with: glitch
  • Sep 10, 2021

    By Kim Hirst
    Don't bother. For a company that can track every move i make online, you'd think you could handle smart speakers and streaming. My Chromecast never works, Googletv is always lagging and buffering but I have no problems with any of my other apps so it's not my wifi, can't "find" two of my speakers, and my routines don't work anymore. I loved Google Home and I hate Amazon but my mom has Firestick and never has problems so I guess it's time to change.
  • horrible. Jun 25, 2020

    By x__cande
    the app is NOT user friendly. the help center is a joke. the talk help is an even bigger joke. if you click on some of the default question you “could” ask, some answer will be “i don’t understand”. how don’t you understand your own question. link devices is impossible to figure out. the help center just says to open setting. that’s all it ever says “open google home app and go to setting”. when setting doesn’t even let you do anything. the instructions for next step are super unclear. my google home wasn’t connected to wifi. google said to change it on the app. the app said to make sure in i’m on the same wifi. how can i be on the same wifi as my google home, if my google home isn’t connecting to wifi. then come to find out they meant go to the seething on your phone and change the wifi. so i did. change to wifi to my google home wifi (which isn’t really a wifi but i guess that’s how to access things??? idk). when i switches over now the app doesn’t work because it isn’t a real wifi connection. so i’m conclusion: i have a google speaker that can’t access wifi. a google home app that can’t access the speaker to change the wifi because it can’t connect to wifi. and when i try to “connect to the same wifi as the speaker” i can’t access the app. help center is a joke. the app is unintuitive. wouldn’t buy it for my enemy.
  • Sep 11, 2021

    By Matt Wieczorek
    This app is worthless. Can't do anything with the router or satellites, and the coverage is terrible. I wish I could return it. 7-26-21 update Still not better. Still can't see the speed of each wifi point. The range is still terrible even after moving the router. How about another update? 9.10.21 This mesh system sucks. Connection problems, app usage you name it. Now my wifi wants me to log into my Google account. Even tho I'm signed in already. If I didn't spend nearly so much I would trash it
  • Sep 10, 2021

    By Jes Havens
    Impressive how bad this app is. I have a pixel five and all google speakers and yet I experience constant issues. Won't connect. my grouping does show up. Won't connect. Is connected then stops. Is connected the. Music starts to play from my phone as well. Then it disconnects. Maybe the other features are better, but the music integration leaves much to be desired!
  • Sep 5, 2021

    By Nathaniel Pitts
    Painful. I don't know what's going on, but group casting with CCwGTV no longer works. Device set up is unreliable (several manual reboots required to complete set up). Sometimes changes take a long time. I have a bunch of these devices and I'm getting ready to shift to Sonos or something else. This used to be a great solution, but I'm getting tired of it not working correctly.
  • Horrible Nov 1, 2020

    By Justin Boucher 123
    As with just about all of my nest products I’m mortified at how horrible this app performs. I’m so invested with nest at this point I feel stuck after buying a massive bundle package a year or so ago. They’re app crashes constantly and takes forever to load anything. They’re notifications would rather focus on shadows and bugs then the mail man or cars in my driveway. Their previews never load and instead I get a blank screen. While using the app or in between opening the app I am constantly logged out as is my wife on her phone. The quality of my WiFi doesn’t seem to matter but cameras are co stay my offline. The smoke detectors are constantly giving false smoke detections giving me a heart attack. They’re support is horrible and says use the google home app. Well that apps worse as you can’t open the app and see your cameras. You have to click on every camera to see it and it loads just as slowly and horribly as the nest app. I’m about to just throw it all in the trash and drop a bunch of money on a better product. You’d think a massive company like google would be on top of their tech and have something as sought after as this preforming like the public would expect it to do. So yourself a favor and look into other security options.
  • Sep 9, 2021

    By Emily Christine
    Absolute garbage. Set up a mini and some cync by ge lights. Worked great the first day and a half. Second day I had to restart the mini to get it to work. Third day even that didn't work. And the only thing the developer wants to say is "clear the cache, restart, uninstall and reinstall" if you have to do that every day then the technology is absolute trash. And you respond to every review with this. If this many users are having this problem then it's a problem with your coding. Fix it.
  • Sep 11, 2021

    By Ron Kinney
    Still can't turn on guest mode for my Chromecast! Tried Google Assistant like support told me and all it does is tell me whT I just finished telling it to do. Which is: "Hey Google, turn on Chromecast guest mode". It brings up that exact same thing in a text dialog and tells me to say it! Can some please try out what they are telling me to try, instead of telling me how you think your app should work!
  • Constant WiFi problems Sep 3, 2020

    By Cojak Lamone
    The apps is on to something good but still has major connection and WiFi problems. I have kids and have them on a usage schedule through the Google Home app. I’m also using the google WiFi router as well. I constantly have issues where the WiFi will stop working for one of the computers or other device. The “pause” or “not pause” option (which is confusing anyways) always gets stuck or shows “paused” when it’s not or vice versa. This wouldn’t be a big deal if Covid didn’t have my kids schooling from home. I’ve stayed on top of updating the app but I still have problems. Another issue I have is connecting to 3rd party smart media. The interface is always confusing with too many options and flowcharts. Make it simple guys. I went to school for computer information systems and I get stuck sometimes, think about all those elderly folks, they probably have to hire someone to set up google products. Google has never been like Apple where it’s user interface is super easy to adapt to. The programmers need a separate user interface team for just about all of their software. You guys are good but you need some big changes.
  • img Community
    I prefer Google Home to Alexa simply because it answers more questions. Our kids used to ask millions of questions to us, but now they are asking these questions to Google (and solve by themselves)!
    img by Naoki
    2 years ago

No reviews available

  • You learn more by testing Apr 28, 2019

    By AthanasiaN
    I honestly wasn't expecting much since I stayed at a home that had Alexa. I genuinely love the Google home so much. It's easy to maneuver and I like that it resumes from where you left off if you accidentally stop it. As for improvements, I'd love more options for news (especially a astrology and astronomy and Broadway based one) and to be able to read the full description of each news option somehow. Perhaps a transcript of the news as well to read along. I'd like it if you could go through your past questions/requests to the Google home as well just so I don't have to repeat myself if it speaks too fast. For lingists I think it would be neat if you could do a bilingual option (I know you can do multiple languages but it wouldn't answer to me when i spoke English even though it was the primary language). It would be nice to practice other languages with the Home's help. Or an option to put topics you want to stay up-to-date on and it will Google search and read the newest articles.
  • Oh my god in 40 years as a system programmer this is the worst crap I have ever seen. Jul 22, 2021

    By mpm227
    I have 2 3 node google matrix router sets. One in my home one in my vacation house. Went to make a change in router setup but the old command to setup router now only provides info and I have to go to google home to make router changes. Ok I hit the migrate button and I get a list of devices that does not include any google matrix routers. Now I would think that since the command I was using knows what devices I own it would bring up the correct devices in google home. Or at the very least document what I would need to do to set up google home. I thought I bought a google product but this crap is as bad as a Microsoft solution. Now I have 500 dollars of routers that will need to be replaced. This is a disgrace. And not the quality of a software solution I would expect for spending over 500 dollars for routers.
  • I love Google home Jan 30, 2018

    By Darkslayer24
    Google home mini has made my life better. Besides helping me with everything things I constantly find myself going back and saying “Hey google !” Needless to say this device saved my life . If you don’t understand or even care about technology. Then this product is NOT for you. Overprotective parents need to get over themselves and stop making everything a problem . We’re spied on each and every day.. by Google, Microsoft , Sony, etc everyday.. our internet providers are constantly watching us. If you don’t like devices and software that record you then DONT get this product. I don’t say or do anything that would get me in trouble so I have no worries. In the end wether you cut a device or service out to try and protect yourself or your family then you might as well live under a rock.. because your always being watched... Always
  • I love it. May 8, 2019

    By Carter Stingel
    I have a Google Home Mini, Chromecast, & a Geeni/Merkury Innovations smart outlet. I use all three daily. I just have a few suggestions. 1) Night mode on Chromecast: Filters blue light when videos and other media are playing. In Ambient Mode, the screen turns black or dark gray [decided by the user] and displays the time. The feature could be scheduled like other Google Home nightmode-things. Would be really useful, since I use a Dynex TV in my room as my light source at night. It's also not HDMI-CEC compatible so I can't use Google Assistant to turn it on/off. 2) Action compatibility for IFTT: I know you can use Google Home as a trigger in IFTTT, but I haven't seen it as an action. Actions would include things like Broadcast, changing volume of Home devices, and controlling devices such as smart outlets, Chromecast-s, smart locks, and any other Home-compatible devices in your setup. That's all!
  • Sep 7, 2021

    By Steve Tetreault
    9/7: After trying everything and then some, things still weren't working as they should. Then, out of nowhere, everything started working again! 9/5: Google Home has worked really well for years, but suddenly, it has stopped recognizing EufyHome, which is a major problem, as most of the lighting in my house is composed of Eufy products. Posted 1 star review, got quick reply of steps to try, did 'em, but they didn't help. Tried other things I've seen posted online, no joy. What's up, Google??
  • Google Home and its Hub is very beneficial! Jan 23, 2019

    By Sportstalker
    Pros: Improved Home app certainly helps a lot! Especially for a Deaf person like myself. I bought the Google Home Hub due to its display to show information I need when I ask, freeing me from looking at the phone’s screen frequently. I use my phone to speak the commands to Google Home Hub, and it responds well from commands or answering my questions with information on display, certainly a wonderful feature! Cons: sometimes, when I ask a question, it doesn’t show the information, would end up speaking the information, so I had to modify the questions to make the Hub show the information, if it still fails, I use Google Assistant on my phone as an alternative. It can be frustrating sometimes! Otherwise, it’s huge step for Google to make their products as much as friendly for everyone. Keep it up Google! 👏👏
  • So far very confusing setup Dec 5, 2019

    By Flying Bryan
    I have at my house, and one at my dads house. Almost impossible to set up in one day. The problem is it is going through growing pains. I sent invite to myself from his phone but it didn’t go through. So now I found using a old iPad I could log into his Home account and now invite myself as if I were him and now I am making some progress. And what is with the Nest cameras only allowing one camera before it has to see the last Co area to log on. Confusing I know, one camera was not working and it would not let the last camera to come on line. It took most of the day to figure out it was a bad camera on this app. Poor design on the log on. They could have easily had each camera or device log in on its own rather than rely on the last device logged in.
  • UI/UX terrible compare to Nest Jan 26, 2020

    By John C
    I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.
  • Hit and miss Feb 12, 2020

    By Saul661
    Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.
  • Could be better. Nov 2, 2019

    By Bizadvizor
    Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.
  • Sep 2, 2021

    By David Jennings
    Google Home is for the connected house. I don't live in such a house but I wanted to use Google mesh WiFi, and that requires Google Home to install. Except it didn't work. Things initially looked good with the install. check, check, check. Then there is "test the connection" which failed. The app gives troubleshooting steps which eventually gets you back to "test the connection" which again fails. Next step, tech support? I could find no way to reach a Google human. Try a search and you get scams or businesses that offer tech support for money. The app knew I needed help and provided a "code" for when I called tech support. Except there is no way to call. I am back to my old router which works OK. If availability of tech support is part of your buying decision, you may wish to look elsewhere.
  • Just okay.. There is a lot of room for improvement. May 21, 2021

    By Chrispy Squid
    TLDR[[ things that could be improved (simplier/intuitive menu, reorder/hide roommates devices that i don't want/need to see, so the ones i actually use aren't at the bottom) ]] this review started because i'm having to keep factory resetting my smart speaker so it shows up in my new office and not my bedroom at my old house) i've used this app with google products (speakers, mesh networks, chromecast, etc) for over a year now. I spend more time googling how to move devices/troubleshoot connection problems, etc than i would like. this is especially true since i moved into a new home with other users who have their own devices. i'm constantly paranoid about turning on my roommates lights off or on when they're sleeping because i can't hide their devices or even reorder them so they're bot at the top. the menu options are spread too thin, across too much menu. it's hard to find the function that i want, but you cam only do one or two things for a device in a certain menu. just put it all in one with a '...' for the less commonly needed functions. 😒😤
  • Google home keeps falling short Jan 25, 2019

    By Thejoshonator
    Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure
  • Sep 8, 2021

    By Abdur Rouf
    [Feature request] Need time range based action trigger. Like if a light turn off due to external reason, it should try to switch on the light if its within the set time period. In other words in routines i can only set singular time for a action. But I need a range of time for something. If during this period action fails, it should try to recorrect itself.
  • Sep 12, 2021

    By Jessica Wadsworth
    There are many options falling, the following issues apply for the Google home display: * Leaving the preview program is not possible. * Rebooting the device doesn't work. * Enabling the Bluetooth to pair a speaker doesn't work. * When there is a Bluetooth speaker already paired, it doesn't show it when going to the sound options. This others apply for the regular Google home: * It is getting so many glitches. It is now super frequent that when I say a command it always answers with: glitch
  • Sep 10, 2021

    By Jes Havens
    Impressive how bad this app is. I have a pixel five and all google speakers and yet I experience constant issues. Won't connect. my grouping does show up. Won't connect. Is connected then stops. Is connected the. Music starts to play from my phone as well. Then it disconnects. Maybe the other features are better, but the music integration leaves much to be desired!
  • Constant WiFi problems Sep 3, 2020

    By Cojak Lamone
    The apps is on to something good but still has major connection and WiFi problems. I have kids and have them on a usage schedule through the Google Home app. I’m also using the google WiFi router as well. I constantly have issues where the WiFi will stop working for one of the computers or other device. The “pause” or “not pause” option (which is confusing anyways) always gets stuck or shows “paused” when it’s not or vice versa. This wouldn’t be a big deal if Covid didn’t have my kids schooling from home. I’ve stayed on top of updating the app but I still have problems. Another issue I have is connecting to 3rd party smart media. The interface is always confusing with too many options and flowcharts. Make it simple guys. I went to school for computer information systems and I get stuck sometimes, think about all those elderly folks, they probably have to hire someone to set up google products. Google has never been like Apple where it’s user interface is super easy to adapt to. The programmers need a separate user interface team for just about all of their software. You guys are good but you need some big changes.
  • New Nest Doorbell Battery Sep 2, 2021

    By chrisq1234
    In a nutshell, not good, but then again it was released just yesterday. Most of the negative is with the video history and the lack of options to delete. If you look at something that was detected, there’s no way to delete that particular video from the screen where you watch it. The ONLY way to delete videos at this time is to delete all of them at one time, you cannot delete single videos. With Ring, and I have an app version that’s working fairly well and you can at least select which ones to delete. Also with Ring you could get a preview upon opening the app. With the new Nest doorbell, it just says the camera is “Idle” and you have to go to live view to see what is currently happening. So, Nest doorbell developers, this system needs some work. Also, the doorbell has a built in battery, so what happens in about 2-3 years when the battery gives out, can the battery be replaced or would I need to buy a new $180 doorbell ??? UPDATE 9/2/21: Returning the Nest doorbell battery. Tech support is worthless, the interaction with Google Home is terrible. and the lack of a replaceable battery just caps it off. Too bad, I expected better.
  • Aug 25, 2021

    By Dr Mark Helfand
    UPDATE 2: It could be a great app but it stops working frequently. It's becoming too much effort to use. This is a really good app. It can integrate with other systems and adds functionality to them. I have a Vivint system. Google home has brought voice control to all my equipment in multiple combinations. I gave it only 4 stars because the instructions aren't very good and because of that I can't do a few things that I should be able too.
  • Sep 10, 2021

    By Kim Hirst
    Don't bother. For a company that can track every move i make online, you'd think you could handle smart speakers and streaming. My Chromecast never works, Googletv is always lagging and buffering but I have no problems with any of my other apps so it's not my wifi, can't "find" two of my speakers, and my routines don't work anymore. I loved Google Home and I hate Amazon but my mom has Firestick and never has problems so I guess it's time to change.
  • horrible. Jun 25, 2020

    By x__cande
    the app is NOT user friendly. the help center is a joke. the talk help is an even bigger joke. if you click on some of the default question you “could” ask, some answer will be “i don’t understand”. how don’t you understand your own question. link devices is impossible to figure out. the help center just says to open setting. that’s all it ever says “open google home app and go to setting”. when setting doesn’t even let you do anything. the instructions for next step are super unclear. my google home wasn’t connected to wifi. google said to change it on the app. the app said to make sure in i’m on the same wifi. how can i be on the same wifi as my google home, if my google home isn’t connecting to wifi. then come to find out they meant go to the seething on your phone and change the wifi. so i did. change to wifi to my google home wifi (which isn’t really a wifi but i guess that’s how to access things??? idk). when i switches over now the app doesn’t work because it isn’t a real wifi connection. so i’m conclusion: i have a google speaker that can’t access wifi. a google home app that can’t access the speaker to change the wifi because it can’t connect to wifi. and when i try to “connect to the same wifi as the speaker” i can’t access the app. help center is a joke. the app is unintuitive. wouldn’t buy it for my enemy.
  • Sep 11, 2021

    By Matt Wieczorek
    This app is worthless. Can't do anything with the router or satellites, and the coverage is terrible. I wish I could return it. 7-26-21 update Still not better. Still can't see the speed of each wifi point. The range is still terrible even after moving the router. How about another update? 9.10.21 This mesh system sucks. Connection problems, app usage you name it. Now my wifi wants me to log into my Google account. Even tho I'm signed in already. If I didn't spend nearly so much I would trash it
  • Sep 5, 2021

    By Nathaniel Pitts
    Painful. I don't know what's going on, but group casting with CCwGTV no longer works. Device set up is unreliable (several manual reboots required to complete set up). Sometimes changes take a long time. I have a bunch of these devices and I'm getting ready to shift to Sonos or something else. This used to be a great solution, but I'm getting tired of it not working correctly.
  • Horrible Nov 1, 2020

    By Justin Boucher 123
    As with just about all of my nest products I’m mortified at how horrible this app performs. I’m so invested with nest at this point I feel stuck after buying a massive bundle package a year or so ago. They’re app crashes constantly and takes forever to load anything. They’re notifications would rather focus on shadows and bugs then the mail man or cars in my driveway. Their previews never load and instead I get a blank screen. While using the app or in between opening the app I am constantly logged out as is my wife on her phone. The quality of my WiFi doesn’t seem to matter but cameras are co stay my offline. The smoke detectors are constantly giving false smoke detections giving me a heart attack. They’re support is horrible and says use the google home app. Well that apps worse as you can’t open the app and see your cameras. You have to click on every camera to see it and it loads just as slowly and horribly as the nest app. I’m about to just throw it all in the trash and drop a bunch of money on a better product. You’d think a massive company like google would be on top of their tech and have something as sought after as this preforming like the public would expect it to do. So yourself a favor and look into other security options.
  • Sep 9, 2021

    By Emily Christine
    Absolute garbage. Set up a mini and some cync by ge lights. Worked great the first day and a half. Second day I had to restart the mini to get it to work. Third day even that didn't work. And the only thing the developer wants to say is "clear the cache, restart, uninstall and reinstall" if you have to do that every day then the technology is absolute trash. And you respond to every review with this. If this many users are having this problem then it's a problem with your coding. Fix it.
  • Sep 11, 2021

    By Ron Kinney
    Still can't turn on guest mode for my Chromecast! Tried Google Assistant like support told me and all it does is tell me whT I just finished telling it to do. Which is: "Hey Google, turn on Chromecast guest mode". It brings up that exact same thing in a text dialog and tells me to say it! Can some please try out what they are telling me to try, instead of telling me how you think your app should work!
  • Sep 4, 2021

    By Snow Kitty
    The app honestly gets worse over time. Features get removed, commands stop working. Don't invest in this ecosystem, it's a temporary "feature" that will get pulled out from under you. Now Google is sunsetting Google WiFi and integrating the functionality into home. The problem is the wifi features in home are TERRIBLE. I wish I wasn't so invested in this ecosphere. If I knew then what I know now, I wouldn't have bought a single device.
  • Cumbersome; limited controls. I expect more from Google May 19, 2021

    By iPhone App Reviewer JM
    I have a Google Chromecast and Google Nest Mini, latest generation. Even though my Apple devices can readily find and pair with this hardware via BT and WiFi, the Google Home App consistently has trouble finding and pairing. There is no useful error message; Google Home simply displays an irritating graphic of falling shapes and suggests to “try resetting”. Useless! Further, Google Home has very limited controls. I can select devices and turn them on and off. That’s it. To cast, I must do this from individual apps. There is no reasonable way to use Google Home to adjust settings on the devices or help them to work together. Yes, I created “Rooms” and “Groups”, but these structures do not enable the most basic of features such as syncing audio/video from Google Chromecast across multiple devices (TVs, Speakers). And heaven forbid I want to Cast something from Chromecast directly to the Nest speaker while doing something independently with my phone: the Google Home app prevents this from happening by stopping the active cast from the Chrome device. Why the heck would you have this? At least add a toggle switch to selectively enable this feature.
  • Sep 1, 2021

    By David Plazo
    This has gone way down hill. WiFi app worked flawless, never had a single issue. I have 3 WiFi points. It routinely can't find one of the points now. I read that a factory reset after the migration can help. Did that. Took an hour to get the main router back up and running. Now I can't get either of the other 2 points to work. I get a different error every time. Everything from you don't have permission to these aren't compatible (they were bought as a 3 pack and have worked together for years)

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