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Google Home

Google Home

Google LLC

Set up and control your compatible Nest, Chromecast, and Google Home devices.

4.0 Ratings 2M+ Reviews 100M+ Downloads

Ratings & Reviews

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  • img Community
    I prefer Google Home to Alexa simply because it answers more questions. Our kids used to ask millions of questions to us, but now they are asking these questions to Google (and solve by themselves)!
    img by Naoki
    2 years ago
  • UI/UX terrible compare to Nest Jan 26, 2020

    By John C
    I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.
  • Google Home set up / multi vender devices.. Nov 29, 2021

    By n more ads
    I am impressed with the google home app running on IOS devices.. Yes It would be best to purchase same vender devices if possible.. Step 1 load the specific app set ( sunCo lights+ewelink) in my devices choices.. Set up your devices first from manufacturing company.. After your devices are set up GOTO google[+] add devices Next find your devices in list of manufacturers Then press appropriate links..After all your devices of choice have been linked You may now delete manufacturers install/ set up applications.. The reason you want to delete manufacturers application.. 1 save on memory.. 2 Less confusions navigation of multiple applications.. At the moment as far as can tell horizontal format for devices is available.. A grid option format for devices buttons would be a improvement .... Update.. for grid options.. To group or room up your devices.. Create a label for your devices.. Google home will automatically arrange devices with numbers first then letters. So to arrange your devices priority .. 1 living room, 2 kitchen and 3 Bathrooms. Labeling with out a number will be arranged to bathroom, kitchen, living room..
  • Jan 8, 2022

    By David Brown
    Just removed two stars from my previous review since the last update. Used to be a fantastic way to listen to music throughout our entire house (we have 7 of the speakers) but now it's useless. None of the devices sync up now and each one has its own delay so the music isn't in sync from room to room. These used to be fun, now it's just a pain in the @$$...
  • Hit and miss Feb 12, 2020

    By Saul661
    Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.
  • Just okay.. There is a lot of room for improvement. May 21, 2021

    By Chrispy Squid
    TLDR[[ things that could be improved (simplier/intuitive menu, reorder/hide roommates devices that i don't want/need to see, so the ones i actually use aren't at the bottom) ]] this review started because i'm having to keep factory resetting my smart speaker so it shows up in my new office and not my bedroom at my old house) i've used this app with google products (speakers, mesh networks, chromecast, etc) for over a year now. I spend more time googling how to move devices/troubleshoot connection problems, etc than i would like. this is especially true since i moved into a new home with other users who have their own devices. i'm constantly paranoid about turning on my roommates lights off or on when they're sleeping because i can't hide their devices or even reorder them so they're bot at the top. the menu options are spread too thin, across too much menu. it's hard to find the function that i want, but you cam only do one or two things for a device in a certain menu. just put it all in one with a '...' for the less commonly needed functions. 😒😤
  • Could be better. Nov 2, 2019

    By Bizadvizor
    Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.
  • Bring back the shopping list! Jun 20, 2020

    By CourtneyRules
    Please please please re-integrate the shopping list feature into the Home app! Aside from playing music, adding items to the shopping list—primarily groceries as we run out of them—is our primary use for our Google Home. While it was a bit buried in the settings, being able to manage our shopping list from our central home app really removed stress from our daily routines. The list was always a little tricky to use and could definitely still use some UX love, but attempting to use it in the Shopping app is awful. I have to re-selected the shopping list every time I navigate to a browser to reference the recipes informing my list. It’s way too easy to delete an item when I’m trying to move it. The experience is so bad I’ve found myself using it less. Planning our grocery runs is a definitely a core home activity. Please bring it back to the Home app!
  • Google home keeps falling short Jan 25, 2019

    By Thejoshonator
    Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure
  • Oh my god in 40 years as a system programmer this is the worst crap I have ever seen. Jul 22, 2021

    By mpm227
    I have 2 3 node google matrix router sets. One in my home one in my vacation house. Went to make a change in router setup but the old command to setup router now only provides info and I have to go to google home to make router changes. Ok I hit the migrate button and I get a list of devices that does not include any google matrix routers. Now I would think that since the command I was using knows what devices I own it would bring up the correct devices in google home. Or at the very least document what I would need to do to set up google home. I thought I bought a google product but this crap is as bad as a Microsoft solution. Now I have 500 dollars of routers that will need to be replaced. This is a disgrace. And not the quality of a software solution I would expect for spending over 500 dollars for routers.
  • UI/UX terrible compare to Nest Jan 26, 2020

    By John C
    I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.
  • Google Home set up / multi vender devices.. Nov 29, 2021

    By n more ads
    I am impressed with the google home app running on IOS devices.. Yes It would be best to purchase same vender devices if possible.. Step 1 load the specific app set ( sunCo lights+ewelink) in my devices choices.. Set up your devices first from manufacturing company.. After your devices are set up GOTO google[+] add devices Next find your devices in list of manufacturers Then press appropriate links..After all your devices of choice have been linked You may now delete manufacturers install/ set up applications.. The reason you want to delete manufacturers application.. 1 save on memory.. 2 Less confusions navigation of multiple applications.. At the moment as far as can tell horizontal format for devices is available.. A grid option format for devices buttons would be a improvement .... Update.. for grid options.. To group or room up your devices.. Create a label for your devices.. Google home will automatically arrange devices with numbers first then letters. So to arrange your devices priority .. 1 living room, 2 kitchen and 3 Bathrooms. Labeling with out a number will be arranged to bathroom, kitchen, living room..
  • Jan 8, 2022

    By David Brown
    Just removed two stars from my previous review since the last update. Used to be a fantastic way to listen to music throughout our entire house (we have 7 of the speakers) but now it's useless. None of the devices sync up now and each one has its own delay so the music isn't in sync from room to room. These used to be fun, now it's just a pain in the @$$...
  • Hit and miss Feb 12, 2020

    By Saul661
    Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.
  • Just okay.. There is a lot of room for improvement. May 21, 2021

    By Chrispy Squid
    TLDR[[ things that could be improved (simplier/intuitive menu, reorder/hide roommates devices that i don't want/need to see, so the ones i actually use aren't at the bottom) ]] this review started because i'm having to keep factory resetting my smart speaker so it shows up in my new office and not my bedroom at my old house) i've used this app with google products (speakers, mesh networks, chromecast, etc) for over a year now. I spend more time googling how to move devices/troubleshoot connection problems, etc than i would like. this is especially true since i moved into a new home with other users who have their own devices. i'm constantly paranoid about turning on my roommates lights off or on when they're sleeping because i can't hide their devices or even reorder them so they're bot at the top. the menu options are spread too thin, across too much menu. it's hard to find the function that i want, but you cam only do one or two things for a device in a certain menu. just put it all in one with a '...' for the less commonly needed functions. 😒😤
  • Could be better. Nov 2, 2019

    By Bizadvizor
    Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.
  • Bring back the shopping list! Jun 20, 2020

    By CourtneyRules
    Please please please re-integrate the shopping list feature into the Home app! Aside from playing music, adding items to the shopping list—primarily groceries as we run out of them—is our primary use for our Google Home. While it was a bit buried in the settings, being able to manage our shopping list from our central home app really removed stress from our daily routines. The list was always a little tricky to use and could definitely still use some UX love, but attempting to use it in the Shopping app is awful. I have to re-selected the shopping list every time I navigate to a browser to reference the recipes informing my list. It’s way too easy to delete an item when I’m trying to move it. The experience is so bad I’ve found myself using it less. Planning our grocery runs is a definitely a core home activity. Please bring it back to the Home app!
  • Google home keeps falling short Jan 25, 2019

    By Thejoshonator
    Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure
  • Oh my god in 40 years as a system programmer this is the worst crap I have ever seen. Jul 22, 2021

    By mpm227
    I have 2 3 node google matrix router sets. One in my home one in my vacation house. Went to make a change in router setup but the old command to setup router now only provides info and I have to go to google home to make router changes. Ok I hit the migrate button and I get a list of devices that does not include any google matrix routers. Now I would think that since the command I was using knows what devices I own it would bring up the correct devices in google home. Or at the very least document what I would need to do to set up google home. I thought I bought a google product but this crap is as bad as a Microsoft solution. Now I have 500 dollars of routers that will need to be replaced. This is a disgrace. And not the quality of a software solution I would expect for spending over 500 dollars for routers.
  • Google Home and its Hub is very beneficial! Jan 23, 2019

    By Sportstalker
    Pros: Improved Home app certainly helps a lot! Especially for a Deaf person like myself. I bought the Google Home Hub due to its display to show information I need when I ask, freeing me from looking at the phone’s screen frequently. I use my phone to speak the commands to Google Home Hub, and it responds well from commands or answering my questions with information on display, certainly a wonderful feature! Cons: sometimes, when I ask a question, it doesn’t show the information, would end up speaking the information, so I had to modify the questions to make the Hub show the information, if it still fails, I use Google Assistant on my phone as an alternative. It can be frustrating sometimes! Otherwise, it’s huge step for Google to make their products as much as friendly for everyone. Keep it up Google! 👏👏
  • Jan 15, 2022

    By Basil Doerhoefer
    Most apps for smart devices inform you what the light colors/blinks mean, when and how to reset devices. If you try to setup a device with this app that requires resetting, it just fails and doesn't tell you why or what to do. Even garage door opener apps are much easier to use (from non tech companies). Really sad the largest tech company in the world can't get the fundamentals right.
  • Jan 16, 2022

    By Larry Weigner
    Truly disappointed. My gripe is the Nest Cam integration. Besides diminished video quality over the old cams (I can't read the license plate of my car parked in front of the camera anymore), I lost the functionality of activity zones. In the Nest app I can set a zone and turn off notifications so that I don't get a push every time a car drives by, but can check the events for that zone later if I notice my car gets dinged. Now I have to either get a push for every event or turn the zone off.
  • Jan 11, 2022

    By Casey Blackwell
    I have auto update turned off yet somehow got updated anyway and now can't use my phone volume rocker to change multiple speaker volumes. I don't care if it's Google's fault or Sonos', just fix it rather than making your users suffer. I've also had issues connecting to smart bulbs, and speakers randomly stopping Spotify playback for no reason for a long time.
  • horrible. Jun 25, 2020

    By x__cande
    the app is NOT user friendly. the help center is a joke. the talk help is an even bigger joke. if you click on some of the default question you “could” ask, some answer will be “i don’t understand”. how don’t you understand your own question. link devices is impossible to figure out. the help center just says to open setting. that’s all it ever says “open google home app and go to setting”. when setting doesn’t even let you do anything. the instructions for next step are super unclear. my google home wasn’t connected to wifi. google said to change it on the app. the app said to make sure in i’m on the same wifi. how can i be on the same wifi as my google home, if my google home isn’t connecting to wifi. then come to find out they meant go to the seething on your phone and change the wifi. so i did. change to wifi to my google home wifi (which isn’t really a wifi but i guess that’s how to access things??? idk). when i switches over now the app doesn’t work because it isn’t a real wifi connection. so i’m conclusion: i have a google speaker that can’t access wifi. a google home app that can’t access the speaker to change the wifi because it can’t connect to wifi. and when i try to “connect to the same wifi as the speaker” i can’t access the app. help center is a joke. the app is unintuitive. wouldn’t buy it for my enemy.
  • Jan 12, 2022

    By Ben Starkey
    Stop trying to bring everything into one app. It sucks. No one asked for it. My cameras and my wifi settings do not belong in an app with my assistant settings. I am lost in the jumble of data. STOP! Btw. It isn't just me being frustrated with change. Your old cameras are selling for almost $1,000 online so that people can use the old app. Nobody likes this. Additionally, every time I open the app it defaults to a Google account that is not linked to my devices and I have to change it.
  • Horrible Nov 1, 2020

    By Justin Boucher 123
    As with just about all of my nest products I’m mortified at how horrible this app performs. I’m so invested with nest at this point I feel stuck after buying a massive bundle package a year or so ago. They’re app crashes constantly and takes forever to load anything. They’re notifications would rather focus on shadows and bugs then the mail man or cars in my driveway. Their previews never load and instead I get a blank screen. While using the app or in between opening the app I am constantly logged out as is my wife on her phone. The quality of my WiFi doesn’t seem to matter but cameras are co stay my offline. The smoke detectors are constantly giving false smoke detections giving me a heart attack. They’re support is horrible and says use the google home app. Well that apps worse as you can’t open the app and see your cameras. You have to click on every camera to see it and it loads just as slowly and horribly as the nest app. I’m about to just throw it all in the trash and drop a bunch of money on a better product. You’d think a massive company like google would be on top of their tech and have something as sought after as this preforming like the public would expect it to do. So yourself a favor and look into other security options.
  • Jan 8, 2022

    By Rahul Dhameja
    As much as I love the home automation and Google home devices, it's a shame that Google won't fix a long time bug with home mini. The problem is with media alarm volume. Set a media alarm with any song/radio station, and when the alarm goes off at the set time, the mini sets the volume to 40% before playing the song/radio. It's annoying and sometimes downright scary to wake up to the mini blasting the media at 40% in the morning hours. And this issue is documented all over the web yet no fix!
  • SO DISAPPOINTED- go back to the old Nest app!!!! Dec 3, 2021

    By kjohnston4
    This app is terrible. I have been a Nest customer for years. Forcing migration to this app is fine but the layout is absolutely awful. Forcing customers with older products into new products because of the lack in features from the old app to this one is seriously enough to make me want to invest in something else! I own a oldschool dropcam, a new battery cam, doorbell, thermostat, and thermostat sensor. I also subscribe to membership monthly for video history. I’m telling you I’m really disappointed in this app. You can’t view all cameras in one feed (have to click on one by one individually), you can’t access settings for doorbell (ie. bandwidth preference, alerts, etc), no ability to customize thermostat schedule, and on the old app once you click on the camera from the live feed (OF ALL CAMERAS AT ONCE), it displays screenshots of every motion/sound alert so you can easily scroll through the “events” for the day. If you have an old camera, you won’t be able to see history without clicking on a ton of buttons. Yet, I purchase the new battery cam and I CAN view history easily with a timeline feed?? I could go on about my disappointment in Google for the lack of care in this app compared to the old.
  • Jan 12, 2022

    By Andrew Adams
    When checking users on your wifi account, it keeps periodically crashing by saying "something went wrong ", Google what's up with that? Fox that bug please 🙏, also when you create the user(s) name on the wifi section after a few days you lose the name for the phone / device you create it for, you are unable to figure out who the user / device belongs to, at least on the old app (Google wifi) it kept the name!!!!!
  • Constant WiFi problems Sep 3, 2020

    By Cojak Lamone
    The apps is on to something good but still has major connection and WiFi problems. I have kids and have them on a usage schedule through the Google Home app. I’m also using the google WiFi router as well. I constantly have issues where the WiFi will stop working for one of the computers or other device. The “pause” or “not pause” option (which is confusing anyways) always gets stuck or shows “paused” when it’s not or vice versa. This wouldn’t be a big deal if Covid didn’t have my kids schooling from home. I’ve stayed on top of updating the app but I still have problems. Another issue I have is connecting to 3rd party smart media. The interface is always confusing with too many options and flowcharts. Make it simple guys. I went to school for computer information systems and I get stuck sometimes, think about all those elderly folks, they probably have to hire someone to set up google products. Google has never been like Apple where it’s user interface is super easy to adapt to. The programmers need a separate user interface team for just about all of their software. You guys are good but you need some big changes.
  • img Community
    I prefer Google Home to Alexa simply because it answers more questions. Our kids used to ask millions of questions to us, but now they are asking these questions to Google (and solve by themselves)!
    img by Naoki
    2 years ago

No reviews available

  • Google Home set up / multi vender devices.. Nov 29, 2021

    By n more ads
    I am impressed with the google home app running on IOS devices.. Yes It would be best to purchase same vender devices if possible.. Step 1 load the specific app set ( sunCo lights+ewelink) in my devices choices.. Set up your devices first from manufacturing company.. After your devices are set up GOTO google[+] add devices Next find your devices in list of manufacturers Then press appropriate links..After all your devices of choice have been linked You may now delete manufacturers install/ set up applications.. The reason you want to delete manufacturers application.. 1 save on memory.. 2 Less confusions navigation of multiple applications.. At the moment as far as can tell horizontal format for devices is available.. A grid option format for devices buttons would be a improvement .... Update.. for grid options.. To group or room up your devices.. Create a label for your devices.. Google home will automatically arrange devices with numbers first then letters. So to arrange your devices priority .. 1 living room, 2 kitchen and 3 Bathrooms. Labeling with out a number will be arranged to bathroom, kitchen, living room..
  • Hit and miss Feb 12, 2020

    By Saul661
    Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.
  • Oh my god in 40 years as a system programmer this is the worst crap I have ever seen. Jul 22, 2021

    By mpm227
    I have 2 3 node google matrix router sets. One in my home one in my vacation house. Went to make a change in router setup but the old command to setup router now only provides info and I have to go to google home to make router changes. Ok I hit the migrate button and I get a list of devices that does not include any google matrix routers. Now I would think that since the command I was using knows what devices I own it would bring up the correct devices in google home. Or at the very least document what I would need to do to set up google home. I thought I bought a google product but this crap is as bad as a Microsoft solution. Now I have 500 dollars of routers that will need to be replaced. This is a disgrace. And not the quality of a software solution I would expect for spending over 500 dollars for routers.
  • Bring back the shopping list! Jun 20, 2020

    By CourtneyRules
    Please please please re-integrate the shopping list feature into the Home app! Aside from playing music, adding items to the shopping list—primarily groceries as we run out of them—is our primary use for our Google Home. While it was a bit buried in the settings, being able to manage our shopping list from our central home app really removed stress from our daily routines. The list was always a little tricky to use and could definitely still use some UX love, but attempting to use it in the Shopping app is awful. I have to re-selected the shopping list every time I navigate to a browser to reference the recipes informing my list. It’s way too easy to delete an item when I’m trying to move it. The experience is so bad I’ve found myself using it less. Planning our grocery runs is a definitely a core home activity. Please bring it back to the Home app!
  • Google Home and its Hub is very beneficial! Jan 23, 2019

    By Sportstalker
    Pros: Improved Home app certainly helps a lot! Especially for a Deaf person like myself. I bought the Google Home Hub due to its display to show information I need when I ask, freeing me from looking at the phone’s screen frequently. I use my phone to speak the commands to Google Home Hub, and it responds well from commands or answering my questions with information on display, certainly a wonderful feature! Cons: sometimes, when I ask a question, it doesn’t show the information, would end up speaking the information, so I had to modify the questions to make the Hub show the information, if it still fails, I use Google Assistant on my phone as an alternative. It can be frustrating sometimes! Otherwise, it’s huge step for Google to make their products as much as friendly for everyone. Keep it up Google! 👏👏
  • UI/UX terrible compare to Nest Jan 26, 2020

    By John C
    I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.
  • Jan 8, 2022

    By David Brown
    Just removed two stars from my previous review since the last update. Used to be a fantastic way to listen to music throughout our entire house (we have 7 of the speakers) but now it's useless. None of the devices sync up now and each one has its own delay so the music isn't in sync from room to room. These used to be fun, now it's just a pain in the @$$...
  • Just okay.. There is a lot of room for improvement. May 21, 2021

    By Chrispy Squid
    TLDR[[ things that could be improved (simplier/intuitive menu, reorder/hide roommates devices that i don't want/need to see, so the ones i actually use aren't at the bottom) ]] this review started because i'm having to keep factory resetting my smart speaker so it shows up in my new office and not my bedroom at my old house) i've used this app with google products (speakers, mesh networks, chromecast, etc) for over a year now. I spend more time googling how to move devices/troubleshoot connection problems, etc than i would like. this is especially true since i moved into a new home with other users who have their own devices. i'm constantly paranoid about turning on my roommates lights off or on when they're sleeping because i can't hide their devices or even reorder them so they're bot at the top. the menu options are spread too thin, across too much menu. it's hard to find the function that i want, but you cam only do one or two things for a device in a certain menu. just put it all in one with a '...' for the less commonly needed functions. 😒😤
  • Could be better. Nov 2, 2019

    By Bizadvizor
    Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.
  • Google home keeps falling short Jan 25, 2019

    By Thejoshonator
    Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure
  • Jan 16, 2022

    By Larry Weigner
    Truly disappointed. My gripe is the Nest Cam integration. Besides diminished video quality over the old cams (I can't read the license plate of my car parked in front of the camera anymore), I lost the functionality of activity zones. In the Nest app I can set a zone and turn off notifications so that I don't get a push every time a car drives by, but can check the events for that zone later if I notice my car gets dinged. Now I have to either get a push for every event or turn the zone off.
  • Jan 12, 2022

    By Andrew Adams
    When checking users on your wifi account, it keeps periodically crashing by saying "something went wrong ", Google what's up with that? Fox that bug please 🙏, also when you create the user(s) name on the wifi section after a few days you lose the name for the phone / device you create it for, you are unable to figure out who the user / device belongs to, at least on the old app (Google wifi) it kept the name!!!!!
  • Constant WiFi problems Sep 3, 2020

    By Cojak Lamone
    The apps is on to something good but still has major connection and WiFi problems. I have kids and have them on a usage schedule through the Google Home app. I’m also using the google WiFi router as well. I constantly have issues where the WiFi will stop working for one of the computers or other device. The “pause” or “not pause” option (which is confusing anyways) always gets stuck or shows “paused” when it’s not or vice versa. This wouldn’t be a big deal if Covid didn’t have my kids schooling from home. I’ve stayed on top of updating the app but I still have problems. Another issue I have is connecting to 3rd party smart media. The interface is always confusing with too many options and flowcharts. Make it simple guys. I went to school for computer information systems and I get stuck sometimes, think about all those elderly folks, they probably have to hire someone to set up google products. Google has never been like Apple where it’s user interface is super easy to adapt to. The programmers need a separate user interface team for just about all of their software. You guys are good but you need some big changes.
  • Jan 8, 2022

    By Dennis Cwik
    I was forced to upgrade from Google Wifi to this app a while back. Today, I get a notification that 2 of my 4 wifi points are offline. It's been saying this for over an hour now, but devices connected to those points (wired, with no wifi networks configured on it) still have connection. App shows my PS4 actively downloading from the wifi point that the app claims is offline. This never happened with the Wifi app, not impressed with Google Home.
  • New Nest Doorbell Battery Sep 2, 2021

    By chrisq1234
    In a nutshell, not good, but then again it was released just yesterday. Most of the negative is with the video history and the lack of options to delete. If you look at something that was detected, there’s no way to delete that particular video from the screen where you watch it. The ONLY way to delete videos at this time is to delete all of them at one time, you cannot delete single videos. With Ring, and I have an app version that’s working fairly well and you can at least select which ones to delete. Also with Ring you could get a preview upon opening the app. With the new Nest doorbell, it just says the camera is “Idle” and you have to go to live view to see what is currently happening. So, Nest doorbell developers, this system needs some work. Also, the doorbell has a built in battery, so what happens in about 2-3 years when the battery gives out, can the battery be replaced or would I need to buy a new $180 doorbell ??? UPDATE 9/2/21: Returning the Nest doorbell battery. Tech support is worthless, the interaction with Google Home is terrible. and the lack of a replaceable battery just caps it off. Too bad, I expected better.
  • Jan 11, 2022

    By Chris poulos
    Seriously needs a customizable homescreen widget! Also PLEASE fix the media control with Chromecast with Google TV. If media (music in most cases) is playing and you tap the next track button it WILL go to the next track but then the media control will disappear and a blank "ambient mode" section replaces it. You can get it back by pairing phone as a remote and changing track, going back to media control but then same thing again...
  • Jan 15, 2022

    By Lindsey Panchyshyn
    I'm not happy with the new update for white noise. I use it in my one years old bedroom and was really happy with the previous sound. This one loops every ten minutes and is so quiet in general, I want the old sounds back!
  • Jan 10, 2022

    By TJ Boyd
    I have smart bulbs that are all set up with a routine to turn them on and off based off when I come into/leave my geofence through presence sensing. This worked fantastic for a long time and now it rarely if at all does. All the permissions are set and I've tried updating everything but nothing seems to be fixing the issue. Just really disappointed with this app now.
  • Jan 15, 2022

    By Basil Doerhoefer
    Most apps for smart devices inform you what the light colors/blinks mean, when and how to reset devices. If you try to setup a device with this app that requires resetting, it just fails and doesn't tell you why or what to do. Even garage door opener apps are much easier to use (from non tech companies). Really sad the largest tech company in the world can't get the fundamentals right.
  • Jan 11, 2022

    By Casey Blackwell
    I have auto update turned off yet somehow got updated anyway and now can't use my phone volume rocker to change multiple speaker volumes. I don't care if it's Google's fault or Sonos', just fix it rather than making your users suffer. I've also had issues connecting to smart bulbs, and speakers randomly stopping Spotify playback for no reason for a long time.
  • horrible. Jun 25, 2020

    By x__cande
    the app is NOT user friendly. the help center is a joke. the talk help is an even bigger joke. if you click on some of the default question you “could” ask, some answer will be “i don’t understand”. how don’t you understand your own question. link devices is impossible to figure out. the help center just says to open setting. that’s all it ever says “open google home app and go to setting”. when setting doesn’t even let you do anything. the instructions for next step are super unclear. my google home wasn’t connected to wifi. google said to change it on the app. the app said to make sure in i’m on the same wifi. how can i be on the same wifi as my google home, if my google home isn’t connecting to wifi. then come to find out they meant go to the seething on your phone and change the wifi. so i did. change to wifi to my google home wifi (which isn’t really a wifi but i guess that’s how to access things??? idk). when i switches over now the app doesn’t work because it isn’t a real wifi connection. so i’m conclusion: i have a google speaker that can’t access wifi. a google home app that can’t access the speaker to change the wifi because it can’t connect to wifi. and when i try to “connect to the same wifi as the speaker” i can’t access the app. help center is a joke. the app is unintuitive. wouldn’t buy it for my enemy.
  • Jan 12, 2022

    By Ben Starkey
    Stop trying to bring everything into one app. It sucks. No one asked for it. My cameras and my wifi settings do not belong in an app with my assistant settings. I am lost in the jumble of data. STOP! Btw. It isn't just me being frustrated with change. Your old cameras are selling for almost $1,000 online so that people can use the old app. Nobody likes this. Additionally, every time I open the app it defaults to a Google account that is not linked to my devices and I have to change it.
  • Horrible Nov 1, 2020

    By Justin Boucher 123
    As with just about all of my nest products I’m mortified at how horrible this app performs. I’m so invested with nest at this point I feel stuck after buying a massive bundle package a year or so ago. They’re app crashes constantly and takes forever to load anything. They’re notifications would rather focus on shadows and bugs then the mail man or cars in my driveway. Their previews never load and instead I get a blank screen. While using the app or in between opening the app I am constantly logged out as is my wife on her phone. The quality of my WiFi doesn’t seem to matter but cameras are co stay my offline. The smoke detectors are constantly giving false smoke detections giving me a heart attack. They’re support is horrible and says use the google home app. Well that apps worse as you can’t open the app and see your cameras. You have to click on every camera to see it and it loads just as slowly and horribly as the nest app. I’m about to just throw it all in the trash and drop a bunch of money on a better product. You’d think a massive company like google would be on top of their tech and have something as sought after as this preforming like the public would expect it to do. So yourself a favor and look into other security options.
  • Jan 8, 2022

    By Rahul Dhameja
    As much as I love the home automation and Google home devices, it's a shame that Google won't fix a long time bug with home mini. The problem is with media alarm volume. Set a media alarm with any song/radio station, and when the alarm goes off at the set time, the mini sets the volume to 40% before playing the song/radio. It's annoying and sometimes downright scary to wake up to the mini blasting the media at 40% in the morning hours. And this issue is documented all over the web yet no fix!
  • SO DISAPPOINTED- go back to the old Nest app!!!! Dec 3, 2021

    By kjohnston4
    This app is terrible. I have been a Nest customer for years. Forcing migration to this app is fine but the layout is absolutely awful. Forcing customers with older products into new products because of the lack in features from the old app to this one is seriously enough to make me want to invest in something else! I own a oldschool dropcam, a new battery cam, doorbell, thermostat, and thermostat sensor. I also subscribe to membership monthly for video history. I’m telling you I’m really disappointed in this app. You can’t view all cameras in one feed (have to click on one by one individually), you can’t access settings for doorbell (ie. bandwidth preference, alerts, etc), no ability to customize thermostat schedule, and on the old app once you click on the camera from the live feed (OF ALL CAMERAS AT ONCE), it displays screenshots of every motion/sound alert so you can easily scroll through the “events” for the day. If you have an old camera, you won’t be able to see history without clicking on a ton of buttons. Yet, I purchase the new battery cam and I CAN view history easily with a timeline feed?? I could go on about my disappointment in Google for the lack of care in this app compared to the old.
  • Jan 9, 2022

    By Will karaoke
    Be Advised: Google Home has a problem with C by GE (now Cync) bulbs. Since June of 2021, we have experienced a near daily failure of all 7 of our C by GE bulbs to respond to commands through our Google Nest Minis. All bulbs have been factory reset and have the latest firmware and work fine through the Cync app. Months of phone calls and emails to Google Home have not resolved the issue. UPDATE: Replaced all Google minis with Alexa dots. Bulbs have worked flawlessly since doing so. Adiós Google
  • Jan 11, 2022

    By Samuel Sunil Pattem
    My Google nest hub froze with G displaying on the screen. I tried to reset to the factory setting and still it is stuck on the logo. I checked that forums and there are several people who are having this issue since October last year. Why would Google send an update to a device without checking it and render my equipment useless. I'm now considering bringing in Alexa
  • Cumbersome; limited controls. I expect more from Google May 19, 2021

    By iPhone App Reviewer JM
    I have a Google Chromecast and Google Nest Mini, latest generation. Even though my Apple devices can readily find and pair with this hardware via BT and WiFi, the Google Home App consistently has trouble finding and pairing. There is no useful error message; Google Home simply displays an irritating graphic of falling shapes and suggests to “try resetting”. Useless! Further, Google Home has very limited controls. I can select devices and turn them on and off. That’s it. To cast, I must do this from individual apps. There is no reasonable way to use Google Home to adjust settings on the devices or help them to work together. Yes, I created “Rooms” and “Groups”, but these structures do not enable the most basic of features such as syncing audio/video from Google Chromecast across multiple devices (TVs, Speakers). And heaven forbid I want to Cast something from Chromecast directly to the Nest speaker while doing something independently with my phone: the Google Home app prevents this from happening by stopping the active cast from the Chrome device. Why the heck would you have this? At least add a toggle switch to selectively enable this feature.

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