Facebook_pixel
GoodSAM Responder

GoodSAM Responder

GoodSAM LTD

GoodSAM connects those with specific skill sets to those in need.

0.0 Ratings 3+ Reviews 100K+ Downloads

Ratings & Reviews

0.0
3+ Ratings
  1. 5
    0+%
  2. 4
    0+%
  3. 3
    0+%
  4. 2
    0+%
  5. 1
    0+%
Write a Review
  • Confusing Registration Process Aug 27, 2014

    By KayKultan
    Never got past the registration. I'm an RN in the US and have ACLS/BLS certifications, so presumably I qualify as a "qualified first aider". However, I have no certificate number for my ACLS or BLS. There isn't one on the certification card. Not sure how to proceed. More detailed instructions or help would be great.
    more
  • Mar 24, 2021

    By Jeff Davies
    Not going to leave a rating yet, I want to wait and see if my issue gets resolved and that this actually works first. Issue: No Email received!! Now that everything is sorted, the app works fine for me.
  • Apr 5, 2021

    By Emma Wilson
    Brilliant have been able to help lots of people using this. Would like to know how to turn the volume for the siren down as very loud but other than that I have used it for over a year now with no problems.
  • Jan 13, 2021

    By Nicola Philpot
    Edit: Thank you for clarifying and the quick response, that is working now! The app is not sending me notifications, I have been sent tasks but are missing them (even though I have been using my phone at the time the message is sent) because the app isn't sending my phone notifications. I have tried uninstalling and reinstalling a few times now and have checked notification and location permissions are allowed...
    more
  • Feb 3, 2021

    By Sean O'Halloran
    Upon installation, I can't seem to get past the initial introduction pages. The button at the bottom which says "Ask for permissions" does nothing when tapped. I've checked the permissions that the app has been granted in the application manager, and it has everything it needs. Phone is a Samsung J3 running Android 5.1.1. Update: Thanks to the team for updating this so quickly. All working perfectly now!
    more
  • Mar 28, 2021

    By Caroline Warrey
    I've been logged in for over 1000 hours and never had a notification, even though I have all notification settings turned on. I've just gone into messages to find loads saying I've not responded to a request. How can I respond if the app isn't notifying me?
    more
  • Mar 24, 2021

    By Annette Tadman
    After update app no longer opens. Re installed works once and then does not open again. Now unable to access to log on
  • Feb 15, 2021

    By Richard M
    The installation is clunky. If there's anything going to stop somewhere using an app, that'll be it. (I test and write software as a profession.) It's hard to scroll the page without hitting a selector (such as the country). The image crop allows only a square and could not set to the width of my driver's license, so part of the license was cut off. After several attemps of that, I was forced to select Work ID instead of Drivers License. And please fully capitalise countries' names! Edit: Thank you for your reply. I know how to use a camera. The image I was trying to use had the full driver's license - it was the cropping that did not allow me to use any more than 2/3 of the image that was previously taken by the camera. Edit 2: As noted, it can get into a state where a community responder cannot select 'drivetrs license. Was this app tested by devs?
    more
  • Feb 2, 2021

    By Bill Lockhart
    Buggy, clunky UI. Clicking on 'Show details' of a booked task closes the app every time. The details can only be seen by restarting the app. No way to go back to the homepage without clicking back through every page of the 'tasks' section. Can't copy text, eg task addresses. User unfriendly.
    more
  • Jan 25, 2021

    By Olympiccity1
    Over 500 hours of volunteering, not been called on once. Reported the problem, told to uninstall and reinstall. Did that a few times, still not working. Reported the problem verbally on a couple of occasions as well as by email, to no avail. How much money and time have the NHS wasted on this app? Please tell me if this app is working.
    more

No reviews available

  • Mar 24, 2021

    By Jeff Davies
    Not going to leave a rating yet, I want to wait and see if my issue gets resolved and that this actually works first. Issue: No Email received!! Now that everything is sorted, the app works fine for me.
  • Apr 5, 2021

    By Emma Wilson
    Brilliant have been able to help lots of people using this. Would like to know how to turn the volume for the siren down as very loud but other than that I have used it for over a year now with no problems.
  • Jan 13, 2021

    By Nicola Philpot
    Edit: Thank you for clarifying and the quick response, that is working now! The app is not sending me notifications, I have been sent tasks but are missing them (even though I have been using my phone at the time the message is sent) because the app isn't sending my phone notifications. I have tried uninstalling and reinstalling a few times now and have checked notification and location permissions are allowed...
    more
  • Feb 3, 2021

    By Sean O'Halloran
    Upon installation, I can't seem to get past the initial introduction pages. The button at the bottom which says "Ask for permissions" does nothing when tapped. I've checked the permissions that the app has been granted in the application manager, and it has everything it needs. Phone is a Samsung J3 running Android 5.1.1. Update: Thanks to the team for updating this so quickly. All working perfectly now!
    more
  • Feb 11, 2021

    By Alan Hobbs
    Sometimes I wonder if anyone knows that I have logged on "duty" to the controllers. I have logged on for a mere 180 hours and in that time I have had just four "shouts" three of which didn't pick up and the fourth just needed a "chat. How do I know, that you know, that I am here ready to go? Many thanks Alan Hobbs
    more
  • Confusing Registration Process Aug 27, 2014

    By KayKultan
    Never got past the registration. I'm an RN in the US and have ACLS/BLS certifications, so presumably I qualify as a "qualified first aider". However, I have no certificate number for my ACLS or BLS. There isn't one on the certification card. Not sure how to proceed. More detailed instructions or help would be great.
    more
  • Jan 13, 2021

    By Peter Holloway
    The distance slider doesnt work properly. If I slide it to 25km, I go to another section of the app then come back to the distance and it has reset to a random distance. If I change it again, do something else and come back, the distance has reset to another random number. Quite infuriating and means it is not possible to set yourself as available in the correct radius. Samsung S8.
    more
  • Feb 11, 2021

    By Joanna Foss
    This app worked very well with my previous Android 10. Since upgrading my phone to a new Android 10, I stopped getting sound notifications. I followed your FAQs, allowed all permissions, but I still don't get them as sound alert. I used to have a sound notification for a simulated task, but I don't get it now. Can you help please as I may miss request if I don't look on the screen...
    more
  • Jan 21, 2021

    By Polly Whitehead
    This app work fine on my phone, but my husband cannot get it to work on his Galaxy Alpha. The screen displays 'please log in' but there is nowhere to do so, and you cannot exit from the app. He really wants to volunteer.
  • Jan 14, 2021

    By A Google user
    I don't know how to change my settings, as requested, and don't know how you would know my preferred distances (for being a steward at vaccination centres). Incidentally, I'd find it easier if messages referred to miles not kilometres, as that's what we use in this country!
    more
  • Feb 2, 2021

    By Bill Lockhart
    Buggy, clunky UI. Clicking on 'Show details' of a booked task closes the app every time. The details can only be seen by restarting the app. No way to go back to the homepage without clicking back through every page of the 'tasks' section. Can't copy text, eg task addresses. User unfriendly.
    more
  • Feb 4, 2021

    By David Bennett
    1. I uninstalled the Goodsam app from my Android v10 tablet as the Task tab didn't show like on the smartphone. I was planning to reinstall to fix this bug. Now it says my tablet isn't compatible. WHY!!? It seems perverse to withdraw the tablet version. It was useful if my wife borrowed the phone. 2. I am signed up as a stewarding volunteer. It would help if you could add an alert when a task comes in. This could be the siren already in place. But as the "tasks" are less urgent an email would suffice.
    more
  • Mar 28, 2021

    By Caroline Warrey
    I've been logged in for over 1000 hours and never had a notification, even though I have all notification settings turned on. I've just gone into messages to find loads saying I've not responded to a request. How can I respond if the app isn't notifying me?
    more
  • Mar 24, 2021

    By Annette Tadman
    After update app no longer opens. Re installed works once and then does not open again. Now unable to access to log on
  • Feb 15, 2021

    By Richard M
    The installation is clunky. If there's anything going to stop somewhere using an app, that'll be it. (I test and write software as a profession.) It's hard to scroll the page without hitting a selector (such as the country). The image crop allows only a square and could not set to the width of my driver's license, so part of the license was cut off. After several attemps of that, I was forced to select Work ID instead of Drivers License. And please fully capitalise countries' names! Edit: Thank you for your reply. I know how to use a camera. The image I was trying to use had the full driver's license - it was the cropping that did not allow me to use any more than 2/3 of the image that was previously taken by the camera. Edit 2: As noted, it can get into a state where a community responder cannot select 'drivetrs license. Was this app tested by devs?
    more
  • Jan 25, 2021

    By Olympiccity1
    Over 500 hours of volunteering, not been called on once. Reported the problem, told to uninstall and reinstall. Did that a few times, still not working. Reported the problem verbally on a couple of occasions as well as by email, to no avail. How much money and time have the NHS wasted on this app? Please tell me if this app is working.
    more
  • Jan 30, 2021

    By Ali Chan
    I spent nearly an hour calling people before someone actually needed assistance. Not very good use of my time. After spending 5 hours on this app, I only physically helped 2 people. The database seem to have far too many people in it who doesn't need immediate assistance and tends to like pushing you more and more inwards towards the city centre rather than in just your local area. So far, quite disappointed in this app.
    more

What’s Groovy

What’s Subpar

Loading...