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Gong Cha (DC, MD, VA)

Gong Cha (DC, MD, VA)

AlaEat

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4.9 Ratings 877+ Reviews 5K+ Downloads

Ratings & Reviews

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  • I love it! Jan 9, 2021

    By ilove996
    I have to say I really like bubble tea, especially gongcha, it is close to my office. The quality is always great! Very friendly young people. I found it out yesterday that they have this new APP. It is a surprise to me. I start to believe gongcha has real deep pocket to develop this great APP. Compare it to Starbucks app, I have to say this one is butter. Fun to use, fewer click to order, get 10x points every time I order, and also get buy 10 get 1 free. The developer seems doing this exact for me! Hahahah. So easy to use compare to Starbucks. I also have some suggestions: 1) Gongcha has many locations, why the app only serve 4 of them? This is confusing 2) I would like to have referral link and earn additional point. Hey, gongcha developer, can you really read my mind? Learn it from Uber! Over all, this is a great combination, best bubble tea and best APP. Only thing that I worried is, I might drink too much!! But it will force me to do more exercise, this is good for though. Keep going!! Received reply from developer. This is cool. By the way, I had Matcha with coffee jelly today. The flavor was really good. Great combination. Added it to my favorite for easy future orders. New Year I know this is crazy. But I have to say l really enjoy sucking all of the coffee jelly through the red thick straw. It’s fun and challenging It’s too bad. Gongcha just launched new promotion, free topping through APP. But, not include my Coffee Jelly!!
  • May 10, 2021

    By Jean Choma
    Wonderful selection of tea beverages. They'll ask how much sugar and ice you'd like unless it can't be done. The workers are very courteous. It is very clean and careful. Masks are needed, there's a machine that checks your temperature and sanitizers. Definitely 5 stars.
  • A simple, smooth app that does exactly what it should do Dec 26, 2020

    By bioits
    To be frank, I’m not that kind of person who regularly writes reviews. Was recommended by a friend for the tea place a while ago and downloaded this app trying to take advantage of the promotion couple weeks ago. I felt it deserved a good review after using it a few times. The app is very well designed and super easy to navigate through all options, way beyond my expectations. I have to say it is probably the smoothest app I have ever used. As a customer, I can care less about those fancy features. All I wanted is how I can easily order what I need. This app does exactly just that and provides great user experience with the simplicity, the speed/smoothness as well as the integration of Apple Pay option, etc. My only ask, please provide a link for easy access to reviews in the app. When trying to write my review, I was not able to find it and had to go to App Store to search, a little hassle but not a big deal. Overall nicely done and keep the good work! Tony Y
  • May 4, 2021

    By William Starner
    I love this bubble tea place. my girlfriend and I have come to the point of visiting every other day. This facility has some amazing customer service. I more than recommend.
  • Great app Dec 25, 2020

    By Clark Yao
    Just downloaded the app following a friend’s suggestion. It’s fairly easy to register (less than 30 seconds for me—since only name and phone numbers are needed). It incorporates the satellite location function and one can be immediately matched with their closest location or choose one from the map. It also provides all sorts of order customization, including ingredient options, sizes, temperatures, and pickup time, etc. Overall a great app!
  • Well constructed app, easy ordering Dec 24, 2020

    By Win_Key
    The app was very well built with easy and convenient features to allow customers going through the ordering flow. I like the following features: 1. Account creation - integration with apple accounts with add-on mobile phone verification 2. Clean and easy menu selections- selecting drinks with clear navigation 3. Easy payment- integration with Apple Pay is nicely done 4. Promotions- first time 50% off, yummy 5. Smooth store selection and navigation - orders can be made with a scheduled time even when the store is closed. Choice of apple or google map adds one-click ease to start driving map. The only suggestion I have is to provide some details on vast number of choices like what they are for and how they taste.
  • Apr 19, 2021

    By Michelle Chan
    Service is great, they are proactive in following up on orders.
  • Easy and fun to use Feb 7, 2021

    By Veiwan
    The bubble tea is sweet; the app is even sweeter! Not only is it easy to use, it’s also convenient for bubble tea lover like me. This app helps me save both time and money. I also love the promotions and rewards this app gives. The Referral Bonus and bubbles gallery are nice as well! Super nice app overall.
  • Best app to order boba Jan 26, 2021

    By Coco Miao
    I am a big boba fan and this is one of my favorite boba brands! They have a lot of tastes and a lot of personalization options. With this app, I could order boba any time and pick up easily. Highly recommend this app to any boba lover 🥰
  • Great App Dec 23, 2020

    By Peter Wu Apple
    This app is far better than Chownow one. It have so many pictures and looks beautiful. Also it has great reward program. Highly recommend !
  • I love it! Jan 9, 2021

    By ilove996
    I have to say I really like bubble tea, especially gongcha, it is close to my office. The quality is always great! Very friendly young people. I found it out yesterday that they have this new APP. It is a surprise to me. I start to believe gongcha has real deep pocket to develop this great APP. Compare it to Starbucks app, I have to say this one is butter. Fun to use, fewer click to order, get 10x points every time I order, and also get buy 10 get 1 free. The developer seems doing this exact for me! Hahahah. So easy to use compare to Starbucks. I also have some suggestions: 1) Gongcha has many locations, why the app only serve 4 of them? This is confusing 2) I would like to have referral link and earn additional point. Hey, gongcha developer, can you really read my mind? Learn it from Uber! Over all, this is a great combination, best bubble tea and best APP. Only thing that I worried is, I might drink too much!! But it will force me to do more exercise, this is good for though. Keep going!! Received reply from developer. This is cool. By the way, I had Matcha with coffee jelly today. The flavor was really good. Great combination. Added it to my favorite for easy future orders. New Year I know this is crazy. But I have to say l really enjoy sucking all of the coffee jelly through the red thick straw. It’s fun and challenging It’s too bad. Gongcha just launched new promotion, free topping through APP. But, not include my Coffee Jelly!!
  • May 10, 2021

    By Jean Choma
    Wonderful selection of tea beverages. They'll ask how much sugar and ice you'd like unless it can't be done. The workers are very courteous. It is very clean and careful. Masks are needed, there's a machine that checks your temperature and sanitizers. Definitely 5 stars.
  • A simple, smooth app that does exactly what it should do Dec 26, 2020

    By bioits
    To be frank, I’m not that kind of person who regularly writes reviews. Was recommended by a friend for the tea place a while ago and downloaded this app trying to take advantage of the promotion couple weeks ago. I felt it deserved a good review after using it a few times. The app is very well designed and super easy to navigate through all options, way beyond my expectations. I have to say it is probably the smoothest app I have ever used. As a customer, I can care less about those fancy features. All I wanted is how I can easily order what I need. This app does exactly just that and provides great user experience with the simplicity, the speed/smoothness as well as the integration of Apple Pay option, etc. My only ask, please provide a link for easy access to reviews in the app. When trying to write my review, I was not able to find it and had to go to App Store to search, a little hassle but not a big deal. Overall nicely done and keep the good work! Tony Y
  • May 4, 2021

    By William Starner
    I love this bubble tea place. my girlfriend and I have come to the point of visiting every other day. This facility has some amazing customer service. I more than recommend.
  • Great app Dec 25, 2020

    By Clark Yao
    Just downloaded the app following a friend’s suggestion. It’s fairly easy to register (less than 30 seconds for me—since only name and phone numbers are needed). It incorporates the satellite location function and one can be immediately matched with their closest location or choose one from the map. It also provides all sorts of order customization, including ingredient options, sizes, temperatures, and pickup time, etc. Overall a great app!
  • Well constructed app, easy ordering Dec 24, 2020

    By Win_Key
    The app was very well built with easy and convenient features to allow customers going through the ordering flow. I like the following features: 1. Account creation - integration with apple accounts with add-on mobile phone verification 2. Clean and easy menu selections- selecting drinks with clear navigation 3. Easy payment- integration with Apple Pay is nicely done 4. Promotions- first time 50% off, yummy 5. Smooth store selection and navigation - orders can be made with a scheduled time even when the store is closed. Choice of apple or google map adds one-click ease to start driving map. The only suggestion I have is to provide some details on vast number of choices like what they are for and how they taste.
  • Apr 19, 2021

    By Michelle Chan
    Service is great, they are proactive in following up on orders.
  • Easy and fun to use Feb 7, 2021

    By Veiwan
    The bubble tea is sweet; the app is even sweeter! Not only is it easy to use, it’s also convenient for bubble tea lover like me. This app helps me save both time and money. I also love the promotions and rewards this app gives. The Referral Bonus and bubbles gallery are nice as well! Super nice app overall.
  • Best app to order boba Jan 26, 2021

    By Coco Miao
    I am a big boba fan and this is one of my favorite boba brands! They have a lot of tastes and a lot of personalization options. With this app, I could order boba any time and pick up easily. Highly recommend this app to any boba lover 🥰
  • Great App Dec 23, 2020

    By Peter Wu Apple
    This app is far better than Chownow one. It have so many pictures and looks beautiful. Also it has great reward program. Highly recommend !
  • Order ready at 9:09pm they close at 9pm May 1, 2021

    By Bats Walkind Dead
    Why is my order ready at 9:09pm when you close at 9:00pm?! I get turning the lights off but why lock the door if you know you have last minute orders. I couldn’t even contact the store. The number on their website just asked me if I’m hurt call 911.......so I can’t pick up my order and I couldn’t cancel my order and get a refund. After 5mins someone finally came to the door to see if I was picking up. I get off work around 8pm and try to get there before their closed but I think I’m just going to go to the place near my job. I don’t want to experience this again.
  • Apr 24, 2021

    By Yon KB
    Cannot choose a location outside of DC or Delaware State.... not convenient when you're in NJ / NY... couldn't enjoy the 50% off therefore...
  • Apr 5, 2021

    By Kaiyu Chen
    Can not create an account! Tried to create a log in and the page just kept running and kept resending me codes but never went through.
  • Apr 14, 2021

    By Myra Meijer
    What happened?! I liked the old app better. I live in Korea and this new app won't let me put in my Korean number! It's useless!
  • Feb 1, 2021

    By Joseph Smail
    Doesn't work at my location, Hanover MD.

No reviews available

No reviews available

  • I love it! Jan 9, 2021

    By ilove996
    I have to say I really like bubble tea, especially gongcha, it is close to my office. The quality is always great! Very friendly young people. I found it out yesterday that they have this new APP. It is a surprise to me. I start to believe gongcha has real deep pocket to develop this great APP. Compare it to Starbucks app, I have to say this one is butter. Fun to use, fewer click to order, get 10x points every time I order, and also get buy 10 get 1 free. The developer seems doing this exact for me! Hahahah. So easy to use compare to Starbucks. I also have some suggestions: 1) Gongcha has many locations, why the app only serve 4 of them? This is confusing 2) I would like to have referral link and earn additional point. Hey, gongcha developer, can you really read my mind? Learn it from Uber! Over all, this is a great combination, best bubble tea and best APP. Only thing that I worried is, I might drink too much!! But it will force me to do more exercise, this is good for though. Keep going!! Received reply from developer. This is cool. By the way, I had Matcha with coffee jelly today. The flavor was really good. Great combination. Added it to my favorite for easy future orders. New Year I know this is crazy. But I have to say l really enjoy sucking all of the coffee jelly through the red thick straw. It’s fun and challenging It’s too bad. Gongcha just launched new promotion, free topping through APP. But, not include my Coffee Jelly!!
  • May 10, 2021

    By Jean Choma
    Wonderful selection of tea beverages. They'll ask how much sugar and ice you'd like unless it can't be done. The workers are very courteous. It is very clean and careful. Masks are needed, there's a machine that checks your temperature and sanitizers. Definitely 5 stars.
  • A simple, smooth app that does exactly what it should do Dec 26, 2020

    By bioits
    To be frank, I’m not that kind of person who regularly writes reviews. Was recommended by a friend for the tea place a while ago and downloaded this app trying to take advantage of the promotion couple weeks ago. I felt it deserved a good review after using it a few times. The app is very well designed and super easy to navigate through all options, way beyond my expectations. I have to say it is probably the smoothest app I have ever used. As a customer, I can care less about those fancy features. All I wanted is how I can easily order what I need. This app does exactly just that and provides great user experience with the simplicity, the speed/smoothness as well as the integration of Apple Pay option, etc. My only ask, please provide a link for easy access to reviews in the app. When trying to write my review, I was not able to find it and had to go to App Store to search, a little hassle but not a big deal. Overall nicely done and keep the good work! Tony Y
  • May 4, 2021

    By William Starner
    I love this bubble tea place. my girlfriend and I have come to the point of visiting every other day. This facility has some amazing customer service. I more than recommend.
  • Great app Dec 25, 2020

    By Clark Yao
    Just downloaded the app following a friend’s suggestion. It’s fairly easy to register (less than 30 seconds for me—since only name and phone numbers are needed). It incorporates the satellite location function and one can be immediately matched with their closest location or choose one from the map. It also provides all sorts of order customization, including ingredient options, sizes, temperatures, and pickup time, etc. Overall a great app!
  • Well constructed app, easy ordering Dec 24, 2020

    By Win_Key
    The app was very well built with easy and convenient features to allow customers going through the ordering flow. I like the following features: 1. Account creation - integration with apple accounts with add-on mobile phone verification 2. Clean and easy menu selections- selecting drinks with clear navigation 3. Easy payment- integration with Apple Pay is nicely done 4. Promotions- first time 50% off, yummy 5. Smooth store selection and navigation - orders can be made with a scheduled time even when the store is closed. Choice of apple or google map adds one-click ease to start driving map. The only suggestion I have is to provide some details on vast number of choices like what they are for and how they taste.
  • Apr 19, 2021

    By Michelle Chan
    Service is great, they are proactive in following up on orders.
  • Easy and fun to use Feb 7, 2021

    By Veiwan
    The bubble tea is sweet; the app is even sweeter! Not only is it easy to use, it’s also convenient for bubble tea lover like me. This app helps me save both time and money. I also love the promotions and rewards this app gives. The Referral Bonus and bubbles gallery are nice as well! Super nice app overall.
  • Best app to order boba Jan 26, 2021

    By Coco Miao
    I am a big boba fan and this is one of my favorite boba brands! They have a lot of tastes and a lot of personalization options. With this app, I could order boba any time and pick up easily. Highly recommend this app to any boba lover 🥰
  • Great App Dec 23, 2020

    By Peter Wu Apple
    This app is far better than Chownow one. It have so many pictures and looks beautiful. Also it has great reward program. Highly recommend !

No reviews available

  • Apr 5, 2021

    By M Choi
    It's only in certain areas except Charleston, SC. I'll just uninstall temporary until it becomes available. 🤷🏻‍♀️
  • Jan 23, 2021

    By Paul Yun
    Waiting for the app to include all locations... *Update* Thank you for reaching out, I'm eagerly waiting to use the app at the Gong Cha in Chantilly.
  • Apr 3, 2021

    By Kourtney DeBoer
    Please include College Park!
  • Order ready at 9:09pm they close at 9pm May 1, 2021

    By Bats Walkind Dead
    Why is my order ready at 9:09pm when you close at 9:00pm?! I get turning the lights off but why lock the door if you know you have last minute orders. I couldn’t even contact the store. The number on their website just asked me if I’m hurt call 911.......so I can’t pick up my order and I couldn’t cancel my order and get a refund. After 5mins someone finally came to the door to see if I was picking up. I get off work around 8pm and try to get there before their closed but I think I’m just going to go to the place near my job. I don’t want to experience this again.
  • Apr 24, 2021

    By Yon KB
    Cannot choose a location outside of DC or Delaware State.... not convenient when you're in NJ / NY... couldn't enjoy the 50% off therefore...
  • Apr 5, 2021

    By Kaiyu Chen
    Can not create an account! Tried to create a log in and the page just kept running and kept resending me codes but never went through.
  • Apr 14, 2021

    By Myra Meijer
    What happened?! I liked the old app better. I live in Korea and this new app won't let me put in my Korean number! It's useless!
  • Feb 1, 2021

    By Joseph Smail
    Doesn't work at my location, Hanover MD.

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