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GOL | Airline Tickets

GOL | Airline Tickets

GOL Linhas Aéreas

GOL New App: Change flights, buy tickets, check-in your flights and a much more.

4.0 Ratings 71K+ Reviews 5M+ Downloads

Ratings & Reviews

4.0
70.7K+ Ratings
  1. 5
    64+%
  2. 4
    11+%
  3. 3
    5+%
  4. 2
    4+%
  5. 1
    17+%
Write a Review
  • Dec 21, 2020

    By Mike H
    So far so good was easily able to pick seats with no USA credit card issues. sometimes US based credit cards don't work if I use my Brazilian address.
  • Works well Jan 9, 2019

    By Eldss
    Nice app, looks like functionality has improved. Only request would be to add support for other languages If possible. Gol is a partner for Delta and other SkyTeam members and other language support would be welcomed.
  • Room for improvement! Nov 25, 2019

    By EAndrades
    The app allows you to make the check-in, but it runs into a bug when you try to load your smiles/mileage information.
  • Can’t change mistake on birthdate? Dec 13, 2019

    By PHempey
    Phone only
  • Dec 1, 2019

    By Jerry Faria
    The app is very useful but I don't understand why I have to re-enter my details every time I fly. I would give it 5 stars if they fixed that. My name, gender, documents, frequent flyer miles number etc. are details that don't change yet I have to manually enter them every time I fly. Other than that it's a good app.
    more
  • Better than other Brazilian airline apps Aug 9, 2019

    By Edujs955
    It is better than the competition. However it still does a poorer job than the website. It mags you constantly about location services, takes a long time to start, forgets who you are and your personal info, requests more info than the website to locate your reservation, has long unnecessary animations that only delay the whole process. An airline app should be fast and unencumbered. As a positive it adds your boarding pass to wallet, but sometimes don't group then properly.
    more
  • Dec 26, 2020

    By Michael Y
    can't check in ón the app, error at the very last step, and data is not saved!!!
  • Good app easy to use but lots of bugs Dec 21, 2020

    By pedrinayala
    The product team could work on the error messages. Also when a reservation is changed, you will get an error message saying it can’t be found when trying clicking on it. If you add the same reservation again, you’ll get the new times and aircraft number, and that would do the trick. But this can be very frustrating for most users who won’t be able to figure out the issue.
    more
  • Jan 20, 2021

    By Jôvani Moura
    Board Pass not showing. Huge trouble.
  • Don’t bother Jan 24, 2019

    By Lady Marocas
    Really, don’t even bother downloading it! It won’t work for check in, it won’t remember you (so it won’t add your flights automatically), it will give you a lot of trouble to find your reservations and it won’t allow you to do changes to your flight or identify the benefits of your mileage program... It’s way easier to go to the website, don’t understand why this app exists if none of its functionalities works!
    more

No reviews available

  • Dec 21, 2020

    By Mike H
    So far so good was easily able to pick seats with no USA credit card issues. sometimes US based credit cards don't work if I use my Brazilian address.
  • Works well Jan 9, 2019

    By Eldss
    Nice app, looks like functionality has improved. Only request would be to add support for other languages If possible. Gol is a partner for Delta and other SkyTeam members and other language support would be welcomed.
  • Can’t change mistake on birthdate? Dec 13, 2019

    By PHempey
    Phone only
  • Dec 1, 2019

    By Jerry Faria
    The app is very useful but I don't understand why I have to re-enter my details every time I fly. I would give it 5 stars if they fixed that. My name, gender, documents, frequent flyer miles number etc. are details that don't change yet I have to manually enter them every time I fly. Other than that it's a good app.
    more
  • Room for improvement! Nov 25, 2019

    By EAndrades
    The app allows you to make the check-in, but it runs into a bug when you try to load your smiles/mileage information.
  • Fix wallet integration Feb 19, 2021

    By rikdrad
    Error when trying to add ticket to the wallet. Every time. Otherwise works fine.
  • Nov 20, 2019

    By Jim Mc
    App works but very slow. Check-in process differs from Mobile site regarding what information is required for check-in so may require more information before completing the check-in process. If already booked and paid in Comfort+ seat and you want to change, app tries to charge you again for the seat.
    more
  • Feb 16, 2020

    By Matheus Braun Magrin
    The app does it's job. It's somewhat slow though. The country ordering is not localized, even though the names are displayed in English, the Netherlands is among the countries that start with H, which is quite annoying as it took a while for me to find it.
    more
  • Better than other Brazilian airline apps Aug 9, 2019

    By Edujs955
    It is better than the competition. However it still does a poorer job than the website. It mags you constantly about location services, takes a long time to start, forgets who you are and your personal info, requests more info than the website to locate your reservation, has long unnecessary animations that only delay the whole process. An airline app should be fast and unencumbered. As a positive it adds your boarding pass to wallet, but sometimes don't group then properly.
    more
  • Good app easy to use but lots of bugs Dec 21, 2020

    By pedrinayala
    The product team could work on the error messages. Also when a reservation is changed, you will get an error message saying it can’t be found when trying clicking on it. If you add the same reservation again, you’ll get the new times and aircraft number, and that would do the trick. But this can be very frustrating for most users who won’t be able to figure out the issue.
    more
  • Almost missed a flight Nov 20, 2019

    By Luissimao
    The app didn’t let me check in in a domestic flight. I almost missed a flight because I had to check in at the counter even though I had no luggage. There were, at least, 30 people in the same situation at the time.
  • Dec 15, 2020

    By Danilo Teodoro
    It was unable to find my trips using the same data I used on the website. Some operations like check-in just redirected to the company's website...
  • Slowwwwwwwwww Dec 29, 2020

    By Nina NKD
    The online mobile site check-in is flawed for international travelers. It creates an error when trying to select “passport” as your document. This forces you to download the mobile application, which is very slow.
  • Dec 26, 2020

    By Michael Y
    can't check in ón the app, error at the very last step, and data is not saved!!!
  • Jan 20, 2021

    By Jôvani Moura
    Board Pass not showing. Huge trouble.
  • Don’t bother Jan 24, 2019

    By Lady Marocas
    Really, don’t even bother downloading it! It won’t work for check in, it won’t remember you (so it won’t add your flights automatically), it will give you a lot of trouble to find your reservations and it won’t allow you to do changes to your flight or identify the benefits of your mileage program... It’s way easier to go to the website, don’t understand why this app exists if none of its functionalities works!
    more
  • Dec 21, 2020

    By Michel Simon
    it's a shitty app, it doesn't work properly. please Gol, correct it asap. não funciona direito, uma bagunça isso. não recomendo.
  • Dec 11, 2020

    By Vitor Lobão
    The only thing that doesn't work is the show boarding cards feature

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