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GOL | Airline Tickets

GOL | Airline Tickets

GOL Linhas Aéreas

GOL New App: Change flights, buy tickets, check-in your flights and a much more.

3.7 Ratings 58K+ Reviews 5M+ Downloads

About GOL | Airline Tickets

GOL New App: Change flights, buy tickets, check-in your flights and a much more.
see more about GOL | Airline Tickets

Ratings & Reviews

3.7
57.8K+ Ratings
  1. 5
    54+%
  2. 4
    11+%
  3. 3
    7+%
  4. 2
    5+%
  5. 1
    22+%
  • Works well Jan 9, 2019

    By Eldss
    Nice app, looks like functionality has improved. Only request would be to add support for other languages If possible. Gol is a partner for Delta and other SkyTeam members and other language support would be welcomed.
    more
  • Room for improvement! Nov 25, 2019

    By EAndrades
    The app allows you to make the check-in, but it runs into a bug when you try to load your smiles/mileage information.
    more
  • Jul 6, 2020

    By David Krysztal
    It's good, but fails sometimes
    more
  • Can’t change mistake on birthdate? Dec 13, 2019

    By PHempey
    Phone only
    more
  • Dec 1, 2019

    By Jerry Faria
    The app is very useful but I don't understand why I have to re-enter my details every time I fly. I would give it 5 stars if they fixed that. My name, gender, documents, frequent flyer miles number etc. are details that don't change yet I have to manually enter them every time I fly. Other than that it's a good app.
    more
  • Oct 19, 2020

    By Vinicius Mauricio Cardeliquio Vilella
    App is too slow and cracks sometimes. Credit card and any other pay way are denied with no reason. By Gol website is possible to book a trip with no problems.
    more
  • Better than other Brazilian airline apps Aug 9, 2019

    By Edujs955
    It is better than the competition. However it still does a poorer job than the website. It mags you constantly about location services, takes a long time to start, forgets who you are and your personal info, requests more info than the website to locate your reservation, has long unnecessary animations that only delay the whole process. An airline app should be fast and unencumbered. As a positive it adds your boarding pass to wallet, but sometimes don't group then properly.
    more
  • Sep 22, 2020

    By M Nawaz Khan
    The worst call center service in the world...after pressing the desire option they never attend the call ...music for hours
    more
  • Don’t bother Jan 24, 2019

    By Lady Marocas
    Really, don’t even bother downloading it! It won’t work for check in, it won’t remember you (so it won’t add your flights automatically), it will give you a lot of trouble to find your reservations and it won’t allow you to do changes to your flight or identify the benefits of your mileage program... It’s way easier to go to the website, don’t understand why this app exists if none of its functionalities works!
    more
  • Jul 13, 2020

    By Jan Van Iersel
    I rate it a 1 star because every time you switch to another screen to copy a number to fill in, the whole checking process start over again. Another thing is the order of countries. Netherlands is mentioned between the 'H' because maybe the programmers thought most people think it's Holland. And there are more countries mixed (not alphabetic).
    more

No reviews available

No reviews available

  • Works well Jan 9, 2019

    By Eldss
    Nice app, looks like functionality has improved. Only request would be to add support for other languages If possible. Gol is a partner for Delta and other SkyTeam members and other language support would be welcomed.
    more
  • Jul 6, 2020

    By David Krysztal
    It's good, but fails sometimes
    more
  • Can’t change mistake on birthdate? Dec 13, 2019

    By PHempey
    Phone only
    more
  • Dec 1, 2019

    By Jerry Faria
    The app is very useful but I don't understand why I have to re-enter my details every time I fly. I would give it 5 stars if they fixed that. My name, gender, documents, frequent flyer miles number etc. are details that don't change yet I have to manually enter them every time I fly. Other than that it's a good app.
    more
  • Room for improvement! Nov 25, 2019

    By EAndrades
    The app allows you to make the check-in, but it runs into a bug when you try to load your smiles/mileage information.
    more
  • Nov 20, 2019

    By Jim McMichael
    App works but very slow. Check-in process differs from Mobile site regarding what information is required for check-in so may require more information before completing the check-in process. If already booked and paid in Comfort+ seat and you want to change, app tries to charge you again for the seat.
    more
  • Feb 16, 2020

    By Matheus Braun Magrin
    The app does it's job. It's somewhat slow though. The country ordering is not localized, even though the names are displayed in English, the Netherlands is among the countries that start with H, which is quite annoying as it took a while for me to find it.
    more
  • Better than other Brazilian airline apps Aug 9, 2019

    By Edujs955
    It is better than the competition. However it still does a poorer job than the website. It mags you constantly about location services, takes a long time to start, forgets who you are and your personal info, requests more info than the website to locate your reservation, has long unnecessary animations that only delay the whole process. An airline app should be fast and unencumbered. As a positive it adds your boarding pass to wallet, but sometimes don't group then properly.
    more
  • Almost missed a flight Nov 20, 2019

    By Luissimao
    The app didn’t let me check in in a domestic flight. I almost missed a flight because I had to check in at the counter even though I had no luggage. There were, at least, 30 people in the same situation at the time.
    more
  • Jul 10, 2020

    By Luciana Paes de Barros
    App is not really fast. Requires a lot of the cellphone's memory.
    more
  • Aug 5, 2019

    By Enrico Alvarenga
    I have had an horrible experience trying to check-in for a flight, and therefore I came up with a couple improvements: - Please, handle the errors properly, because there are lots of them; - The select field is really slow and the option needs to be touched more than once to be chosen; - I was trying to buy the gol comforto seat, but I got stuck in the payment step, because the finish button was blocked(the form is not being well validated I guess).
    more
  • Jul 11, 2019

    By Gerard Swan
    challenging app. runs badly in background even when not in use after restart. difficult to navigate. Personal details not stored well and don't easily allow air miles transfer, check in etc. needs to be simpler, straight forward and not apply rules to international travelers that aren't required by local national government or by international aviation authority. look to other flight apps that get give star reviews. would have sent this as feed back but not an option in the app.
    more
  • Oct 19, 2020

    By Vinicius Mauricio Cardeliquio Vilella
    App is too slow and cracks sometimes. Credit card and any other pay way are denied with no reason. By Gol website is possible to book a trip with no problems.
    more
  • Sep 22, 2020

    By M Nawaz Khan
    The worst call center service in the world...after pressing the desire option they never attend the call ...music for hours
    more
  • Don’t bother Jan 24, 2019

    By Lady Marocas
    Really, don’t even bother downloading it! It won’t work for check in, it won’t remember you (so it won’t add your flights automatically), it will give you a lot of trouble to find your reservations and it won’t allow you to do changes to your flight or identify the benefits of your mileage program... It’s way easier to go to the website, don’t understand why this app exists if none of its functionalities works!
    more
  • Jul 13, 2020

    By Jan Van Iersel
    I rate it a 1 star because every time you switch to another screen to copy a number to fill in, the whole checking process start over again. Another thing is the order of countries. Netherlands is mentioned between the 'H' because maybe the programmers thought most people think it's Holland. And there are more countries mixed (not alphabetic).
    more
  • Sep 6, 2020

    By Hélio Ferreira
    Check-in fails constantly. If works, you are able to share/export the boarding card because it fails too.
    more

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