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GOAT – Sneakers & Apparel

GOAT – Sneakers & Apparel

GOAT

Shop authentic sneakers and designer brands from the past, present and future.

4.8 Ratings 708K+ Reviews 5M+ Downloads
Featured on Top Shopping Apps for Buying & Selling Sneakers
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About GOAT – Sneakers & Apparel

Shop authentic sneakers and designer brands from the past, present and future.
see more about GOAT – Sneakers & Apparel

Ratings & Reviews

4.8
707.9K+ Ratings
  1. 5
    90+%
  2. 4
    6+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    2+%
Write a Review
  • Shoes purchased are not promised Sep 19, 2017

    By Wordsworth-EMC
    Paid for a pair of sneakers that were confirmed by seller. Seller never sent the shoes after I received a confirmation that the shoes were on their way through UPS. Seller basically reneged on the deal and now the shoes cost way more and the Goat says they'll refund me. Now they expect me to pay more on a new bid when I'm already paying a premium on the shoe, instead of them paying the difference on the new order after confirming that the original shoes were in transit. Why should I miss out after they confirmed the shoe was coming. If they had a better system I could've possibly bought the sneaker from another seller the same price or lower. I already have purchased other sneakers and want to buy more but this left a sour taste. Poor customer service because in a store if something you bought was damaged or misplaced you would get the same item at the price you bought it, might I add, a discount. I'll edit this review if it turns out that they did the right thing and honor my initial purchase.
    more
  • Feb 11, 2021

    By KC
    These reviews are wow... but I ordered a gold pair of JS Wings 3.0 and I'm convinced the guy only wore them once. Insane used quality, plus turnaround time of 5 business days. I GOT MY DREAM SHOES IN FIVE DAYS. I was terrified of fakes or a beater pair. They promised they'd be perfect and legit and they are. Someone at GOAT knows what they doing. Idk what all these bunk reviews are about. <3
    more
  • Great app! May 24, 2019

    By S. Langi
    Placed my first order! Love the app and it’s design. Very simplistic and minimalistic, but easy to figure out and use. Excited to see how this order, and hopefully more, turns out. Only feedback would be I wish there was a way for a buyer to connect more with a seller (e.g. seller contact information, short bio, previous sales history, etc.) it would make the app much better and promote safer sales; but I do understand that GOAT wants its app to be a basic “browse and buy/sell” only. Will update soon! Here’s the update!, My order came in 11 days, due to weather conditions along its route, but only a one day over the promised 7-10 day delivery. Was happy and excited to open the package and it contained everything as promised! A brand new pair of shoes in a pristinely handled box, with a tailored note to prove authenticity. Couldn’t be more satisfied! Will be ordering another pair very soon. Definitely recommend if you’re looking for a way to shop sneakers of any type with out all the hassle of stores, lines, or scams! Big thanks to the GOAT Team!
    more
  • Feb 28, 2021

    By Max Cassidy
    I never had an issue with this app until the update 2/25 and it crashes on me every 3 minutes it's insanely frustrating, please fix the bugs I LOVE your app and spend a s9gnificant amount of time on it! Thank you!
  • Customer service is terrible. Simply horrendous. Feb 27, 2019

    By rontheoriginal21
    I have sold maybe 4 pairs of shoes through goat, and let me say it’s ease is better than StockX, buying I’m not so sure. Yet the questionable thing is, why is your customer service so terrible, a well known company has no Customer service number? What so ever? And it took me unprofessionally getting belligerent to get a email back after i proved to them they were wrong? Terrible i hope you all consider this as clearly there are more than enough people telling you how bad there customer service is. I sold a pair of shoes and confirmed that i shipped them. The order was apparently cancelled on a Friday when i shipped them on a Thursday and confirmed it. How do i know because another pair that i sold went out and was confirmed this same day..so how does that work. They proceed to send me a late email i repeat a late email saying they’re cancelled two days later which i saved and sent to them to which they gave no reply until i got belligerent and told them off. It’s a shame really
    more
  • Feb 24, 2021

    By Jamie Phipps
    Was sold sneakers that was classed as a new with good box. Clearly wasn't a good ,box was ripped down the side and had small puncture holes on bottom. Confused how it got past the quality control. Have to get refund that you only get store credit for and lose money on the shipping return for being lied to about the quality of what I brought.
    more
  • You can’t be the G.O.A.T. if you allow this to happen. Dec 9, 2020

    By itsecurtyprofessional
    I ordered a pair of Jordan 4 infrared that were listed as “New” and “In the box”. When I ordered them, I received a notification stating that they were being sent to be verified before being sent to me. When I received them, there was a card in the box that appeared to indicate that they had been inspected. When I pulled the shoes out the box to try them on, I noticed that the shoes had been worn. The shoes had been cleaned up really well, but is was obvious that the shoes had been worn several times. I found it extremely disappointing that the person reviewing the shoes didn’t catch the obvious flaws in the shoes before they were sent to me. To make matters worse, instead of giving me a full refund, I was only giving GOAT credit. When i asked the customer care agent what would be done to prevent the same thing again, they never responded to my question. This means that I am potentially going to have to deal with the same issue with the next pair of shoes I am forced to get from them because it is obvious that the inspectors they employ either don’t take their responsibility seriously, or simply don’t know what they are doing. If and when they get me a pair of shoes that haven’t been previously worn, I won’t spend anymore money with this company. (Can’t call you the GOAT when you do business like this.)
    more
  • Mar 2, 2021

    By Jason Cocurullo
    GOAT needs to revamp their policies and quality control. Received multiple pairs that were definitely not in the condition promised. Only recourse was to either accept GOAT credit or try and resell the shoes myself. As a customer, you can't see the shoes before you buy so you have to be able to trust their process, but you definitely can't, and when they drop the ball you're left holding the bag. It's a complete joke. Closing my account and deleting the app (it crashes all the time anyways)
    more
  • DO NOT USE GOAT Aug 15, 2019

    By MellowAlex
    Of all the times I’ve tried to buy shoes from GOAT, I’ve only had ONE successful transaction. And that’s only cause GOAT already had them in their storage. So one time, after buying shoes and not hearing anything for a week, the seller canceled the order and put the shoes back up for a huge markup. So after wasting all that time I had to go over to StockX and I got them without a hitch. Another time, a seller sent the wrong size of used shoes to GOAT when the shoes that were pictured were the correct size! I waited weeks until customer service notified me of this. Right now, I’ve been waiting a week for these shoes to ship after the seller had confirmed them, but now it’s showing that they’re unconfirmed. I already know I’m getting flaked yet again. It’s absolutely appalling that simply buying a pair of shoes has to be this difficult and irritating. Customer service has been little help, taking forever to update me on these situations on what’s going on. If you’re reading this, STAY AWAY FROM GOAT. The marketplace is full to the brim with flakers of every kind. Every purchase from StockX on the other hand went fine and the shoes got to me FAST. So I wholeheartedly recommend using StockX over GOAT. They may not have as great of a variety as GOAT, but you can rest easy knowing that you will surely get your shoes without any problem.
    more
  • Mar 2, 2021

    By Matthew Christensen
    I've spent thousands of dollars on GOAT. But I've had enough of their terrible service, and I'm moving on. The app is alright. But GOAT doesn't have any customer service to speak of, just FAQs and a bot that could have been written by a sophisticated high school freshman; keep your fingers crossed that everything goes the way you hope it will. I've found that sellers list their inventory on numerous platforms. If the inventory is the same elsewhere, why put up with a terrible experience?
    more
  1. Browse over 125,000 authentic sneakers. Find inspiration with curated collections and Onfeet photos shared by members
  2. Why just spend money when you can earn as well? Sell your shoes in minutes. Snap a picture, set a price and you’re good to go
  3. Every seller is vetted, photos are confirmed and qualified specialists verify every purchase so you always get exactly what you ordered

Reviewed by Laura S on December 15, 2017

  • Shoes purchased are not promised Sep 19, 2017

    By Wordsworth-EMC
    Paid for a pair of sneakers that were confirmed by seller. Seller never sent the shoes after I received a confirmation that the shoes were on their way through UPS. Seller basically reneged on the deal and now the shoes cost way more and the Goat says they&#39;ll refund me. Now they expect me to pay more on a new bid when I&#39;m already paying a premium on the shoe, instead of them paying the difference on the new order after confirming that the original shoes were in transit. Why should I miss out after they confirmed the shoe was coming. If they had a better system I could&#39;ve possibly bought the sneaker from another seller the same price or lower. I already have purchased other sneakers and want to buy more but this left a sour taste. Poor customer service because in a store if something you bought was damaged or misplaced you would get the same item at the price you bought it, might I add, a discount. I&#39;ll edit this review if it turns out that they did the right thing and honor my initial purchase.
    more
  • Feb 11, 2021

    By KC
    These reviews are wow... but I ordered a gold pair of JS Wings 3.0 and I'm convinced the guy only wore them once. Insane used quality, plus turnaround time of 5 business days. I GOT MY DREAM SHOES IN FIVE DAYS. I was terrified of fakes or a beater pair. They promised they'd be perfect and legit and they are. Someone at GOAT knows what they doing. Idk what all these bunk reviews are about. <3
    more
  • Great app! May 24, 2019

    By S. Langi
    Placed my first order! Love the app and it’s design. Very simplistic and minimalistic, but easy to figure out and use. Excited to see how this order, and hopefully more, turns out. Only feedback would be I wish there was a way for a buyer to connect more with a seller (e.g. seller contact information, short bio, previous sales history, etc.) it would make the app much better and promote safer sales; but I do understand that GOAT wants its app to be a basic “browse and buy/sell” only. Will update soon! Here’s the update!, My order came in 11 days, due to weather conditions along its route, but only a one day over the promised 7-10 day delivery. Was happy and excited to open the package and it contained everything as promised! A brand new pair of shoes in a pristinely handled box, with a tailored note to prove authenticity. Couldn’t be more satisfied! Will be ordering another pair very soon. Definitely recommend if you’re looking for a way to shop sneakers of any type with out all the hassle of stores, lines, or scams! Big thanks to the GOAT Team!
    more
  • Feb 28, 2021

    By Max Cassidy
    I never had an issue with this app until the update 2/25 and it crashes on me every 3 minutes it's insanely frustrating, please fix the bugs I LOVE your app and spend a s9gnificant amount of time on it! Thank you!
  • Customer service is terrible. Simply horrendous. Feb 27, 2019

    By rontheoriginal21
    I have sold maybe 4 pairs of shoes through goat, and let me say it’s ease is better than StockX, buying I’m not so sure. Yet the questionable thing is, why is your customer service so terrible, a well known company has no Customer service number? What so ever? And it took me unprofessionally getting belligerent to get a email back after i proved to them they were wrong? Terrible i hope you all consider this as clearly there are more than enough people telling you how bad there customer service is. I sold a pair of shoes and confirmed that i shipped them. The order was apparently cancelled on a Friday when i shipped them on a Thursday and confirmed it. How do i know because another pair that i sold went out and was confirmed this same day..so how does that work. They proceed to send me a late email i repeat a late email saying they’re cancelled two days later which i saved and sent to them to which they gave no reply until i got belligerent and told them off. It’s a shame really
    more
  • Mar 1, 2021

    By Evan Schmidt
    Good search options, competitive pricing and overall positive buying experience as they inspect the merchandise before shipping to you.
  • Feb 7, 2021

    By Mohammad Al-Shatti
    Nice app. With new update, I am unable to cancel my order due to missing confirmation button on Android version. Plz fix it.
  • horrible customer support Jun 25, 2020

    By Zuber23
    It’s hard to not call these guys con artist. They will pick apart all kinds of problems with shoes you send them so that you are forced to offer discounts or pay for return shipping. Don’t fall for the idea that their shoes are a little less expensive, they will tax you in every way they can in every angle and drive that price up by the time the transaction is completed. Buy a pair at a good price good chance they’re going to say they are fake with no verification. Makes it hard to believe they’re not doing it in their own self interest to drive up prices. Definitely not on the side of you the small guy buying a pair of shoes or two. They’re going to tear you in every direction possible and try to tell you your shoes aren’t good enough. Multiple times they have sent me horribly damaged boxes when they were advertised as good condition while telling me brand new shoes I had bought and never even tried on were used and forced discounts. Find a different company as this one has gotten really bad over the past year
    more
  • Great App, Unwanted Notifications May 31, 2019

    By Prasand J
    I’ve been a dedicated Goat buyer for a few years now. I like it much more than StockX to the degree that I actually refuse to cop from StockX. But lately I’ve been getting notifications about sneakers I did not request and am not interested in, and there’s no way to disable it without disabling all notifications from the app, eliminating notifications about price drops and available sizes for the sneakers I actually want. This annoyance is pushing me to remove the Goat app from my phone for the first time in like 3 years. There really should be an option to disable the unsolicited ads. I think most people who’d be buying on a resell market would already clearly know what they want and don’t want. I don’t see the point in notifying people about sneakers they aren’t interested in, since anything they are interested in they’d request such notifications for. Goat is essentially spamming their users now. I wonder if StockX does the same, maybe it’s time to switch.
    more
  • Goat Review Mar 19, 2019

    By N81998
    Honest opinion from a sneaker head/purchaser. Searching &amp; finding shoes/exclusives on here is very easy even with finding personal sizes. Some are often overpriced for the condition or seem ‘fake’. i’d know good fakes are on here cause my last purchase of a Kobe 7 Galaxy ended up as a replica so people do sell fakes on here. every sneaker head knows to check a shoe before purchasing either way or should at least. GOAT does honor their policy in giving a GOAT Credit or a refund on sight if purchase goes that route. I got great customer service related to that from email relating to the problem &amp; a simple click to get a refund or GOAT credit. Other than that if they do pass inspection, shipping takes but two days if ordered in the beginning of the week. GOAT is legit for anyone who hasn’t used it and wants to give it a try.
    more
  • Pretty good Feb 19, 2021

    By LA232423
    This app used to be the absolute best app for sneaker on the aftermarket. But not too long ago they did some changes on the app and I don’t know what it is but ever since then I have had some problems with shoes getting to me in time out of the last 5ish shoes I have order on there only 1 or maybe 2 have actually gotten to me on time. The longest one took was 21 days. Over twice as long as the 7-10 days they say the item will get to you. On one of my shoes the seller never shipped them and they found a new seller and the new seller shipped them to GOAT quick but once they got to goat they tooK FOREVER to get authenticated and shipped to me. That has been the problem lately is just the shoes have been taking forever to get to me. Other than that all my shoes I order are always real and brand new as they were described but they just take forever to get to me
    more
  • Fees? Jan 16, 2019

    By $PEKZ
    Goat is very scandalous with the fees. All fees should be stated upfront to any seller of Goat. Otherwise it kinda looks like Goat is trying to finesse commission from the actual sellers come up. Goat is just the platform, don’t play the sellers. There is too much competition for that. My first transaction I lowballed my price already calculating out a percentage that Goat would’ve gotten but it seems that Goat not only wasted a lot of time in the process of me earning my credits but also hit me with 2-3 hidden fees that I wasn’t even notified about. The only thing Goat really did display my price just like any other online app. If Goat is going to do that I will just take my business elsewhere. Sellers can’t even really sale because the overall Goat Fees is 22% which is a bit of a steal. Goat just needs to be on it with stuff like that and not be so distracted by all the hype they are displaying.
    more
  • Jan 19, 2021

    By Corey Gilmore
    New layout sucks. On the old layout all of the sizes were on one page and you didn't have to scroll them individually. To see offers you have to click on every single size instead of just using one page and scrolling down. ALSO I don't get app notifications for when I sell a item. I have to look in my email or open the app. That's a inconvenience if you want to confirm a order fast. The only notification I get are when you want to sell me something or when a shoe comes out.
    more
  • Bad customer service Jul 11, 2019

    By Corymp1
    I ordered a pair of sneakers on the 6th. On the 7th my purchased had reached the second stage which is when the seller confirms and sends the merchandise for verification of authenticity. I purchased another pair of sneakers on the 8th which I have received. It is now the 11th and for the sneakers that I purchased on the 6th I am back at square one which only says purchased. Yesterday I decided to purchase another pair of sneakers for which I was told that the order was canceled due to insufficient funds however the money was removed from my account and I received no confirmation of my order that I placed. I’ve been emailing support and trying to get a refund for both of my purchases however it is extremely hard to get into contact with their support team. I’m trying to get my refunds before the price of the sneaker goes up. It wouldn’t make any sense for me to purchase any more sneakers until this matter is solved. Be careful ordering with them. Their customer service is extremely slow and their website is misleading. The shipping dates are not accurate as well as their response time.
    more
  • Terrible Customer Service May 1, 2020

    By sophiag0108
    I gave GOAT 2 stars instead of 1 because I understand that the coronavirus is causing a lot of stress to businesses. I can also understand that there may be minor delays during this time. But my most recent GOAT order had a delay of over a month and then the order was cancelled. The worst part of this was the terrible customer service. I would email them and they would take weeks to respond. When the staff would finally respond, I would never get messages that were specific to my order, but very generic and unhelpful ones instead. Plus, my account had already been charged during this whole process, so I had paid for the shoes but was given no information on where they were. Since my order was cancelled by GOAT, I will now be getting a refund, but I wouldn’t be surprised if that takes a while to process. Long story short, I understand that businesses are going through difficult times right now, but this horrible ordeal with GOAT’s customer service is the reason that my recent order will be my first and last with GOAT.
    more
  • Costumer Service Improvements Aug 5, 2020

    By Kd🧚🏽‍♂️
    I have bought multiple items from this company with no issue. I was recently trying to make a purchase and I kept receiving an error message. I called my bank and they assured me my information was correct and they could see that there was a 1 dollar charge. So I proceed to try again. To no avail, I went to look for a number to speak to customer service but there was not one. The only form of communication with this company is via email. I sent the email explaining the issue with a picture of the error message. This message was sent on the 24th of July. Today is now August 5 and I have messaged multiple times on the thread along with submitting a second request( which they recommend you not do, due to slowing down the response time Due to Covid) on the 30th of July. Both requests have yet to be resolved nor have I received and update. This is very unfortunate because I love this company, but costumer service has to be a bigger priority.
    more
  • Customer service is non existent? Jun 14, 2019

    By Zach. W99
    I tried getting a pair of shoes from a seller and it’s been 2 days and still don’t even have confirmation that the seller approved the sale. I tried emailing GOAT’s customer about it and have still yet to get a response. Also I can’t find anywhere online on how long a seller has to confirm it before I get my money back. My girlfriend bought the same pair of shoes for even cheaper than I did on the app from a different app and she is already getting hers today, 2 days after she ordered them. Meanwhile the seller hasn’t even cnfirmed my sale and goat hasn’t answered me at all about the situation. The price on the shoes has already gone up so even if I get my money back, I’ll end up having to pay almost 100 dollars more to get the same pair I tried to to begin with. Overall just have not had a pleasant experience with this app and will not be using it again after I get my refund. Disappointed
    more
  • Feb 24, 2021

    By Jamie Phipps
    Was sold sneakers that was classed as a new with good box. Clearly wasn't a good ,box was ripped down the side and had small puncture holes on bottom. Confused how it got past the quality control. Have to get refund that you only get store credit for and lose money on the shipping return for being lied to about the quality of what I brought.
    more
  • You can’t be the G.O.A.T. if you allow this to happen. Dec 9, 2020

    By itsecurtyprofessional
    I ordered a pair of Jordan 4 infrared that were listed as “New” and “In the box”. When I ordered them, I received a notification stating that they were being sent to be verified before being sent to me. When I received them, there was a card in the box that appeared to indicate that they had been inspected. When I pulled the shoes out the box to try them on, I noticed that the shoes had been worn. The shoes had been cleaned up really well, but is was obvious that the shoes had been worn several times. I found it extremely disappointing that the person reviewing the shoes didn’t catch the obvious flaws in the shoes before they were sent to me. To make matters worse, instead of giving me a full refund, I was only giving GOAT credit. When i asked the customer care agent what would be done to prevent the same thing again, they never responded to my question. This means that I am potentially going to have to deal with the same issue with the next pair of shoes I am forced to get from them because it is obvious that the inspectors they employ either don’t take their responsibility seriously, or simply don’t know what they are doing. If and when they get me a pair of shoes that haven’t been previously worn, I won’t spend anymore money with this company. (Can’t call you the GOAT when you do business like this.)
    more
  • Mar 2, 2021

    By Jason Cocurullo
    GOAT needs to revamp their policies and quality control. Received multiple pairs that were definitely not in the condition promised. Only recourse was to either accept GOAT credit or try and resell the shoes myself. As a customer, you can't see the shoes before you buy so you have to be able to trust their process, but you definitely can't, and when they drop the ball you're left holding the bag. It's a complete joke. Closing my account and deleting the app (it crashes all the time anyways)
    more
  • DO NOT USE GOAT Aug 15, 2019

    By MellowAlex
    Of all the times I’ve tried to buy shoes from GOAT, I’ve only had ONE successful transaction. And that’s only cause GOAT already had them in their storage. So one time, after buying shoes and not hearing anything for a week, the seller canceled the order and put the shoes back up for a huge markup. So after wasting all that time I had to go over to StockX and I got them without a hitch. Another time, a seller sent the wrong size of used shoes to GOAT when the shoes that were pictured were the correct size! I waited weeks until customer service notified me of this. Right now, I’ve been waiting a week for these shoes to ship after the seller had confirmed them, but now it’s showing that they’re unconfirmed. I already know I’m getting flaked yet again. It’s absolutely appalling that simply buying a pair of shoes has to be this difficult and irritating. Customer service has been little help, taking forever to update me on these situations on what’s going on. If you’re reading this, STAY AWAY FROM GOAT. The marketplace is full to the brim with flakers of every kind. Every purchase from StockX on the other hand went fine and the shoes got to me FAST. So I wholeheartedly recommend using StockX over GOAT. They may not have as great of a variety as GOAT, but you can rest easy knowing that you will surely get your shoes without any problem.
    more
  • Mar 2, 2021

    By Matthew Christensen
    I've spent thousands of dollars on GOAT. But I've had enough of their terrible service, and I'm moving on. The app is alright. But GOAT doesn't have any customer service to speak of, just FAQs and a bot that could have been written by a sophisticated high school freshman; keep your fingers crossed that everything goes the way you hope it will. I've found that sellers list their inventory on numerous platforms. If the inventory is the same elsewhere, why put up with a terrible experience?
    more

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