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Go Insurance

Go Insurance

Go Safe Insurance

Car insurance you actually want

4.5 Ratings 3K+ Reviews 1K+ Downloads

Ratings & Reviews

4.5
3.1K+ Ratings
  1. 5
    84+%
  2. 4
    5+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    9+%
Write a Review
  • Great Price, Easy Access and Awesome experience Mar 4, 2019

    By iTaha
    First of all, I heard about it over the Radio and I was like: let me give it a shot, and Downloaded the App and I did put my info with my 2 cars and gave me crazy good price that was in a second unbelievable, I used to pay $331 per month for my 2 cars with two drivers and the price it gave was total of $105 per month with the same exact deal, I contacted the customer support SMS and they replied within an hour with confirmation that Yes, my info and my deal was right. And I switched right away. Sooooo 3 months later I was involved in a minor accident and that was my first accident “I promise” and the Police came and did everything and claim was created and Go claim service called me and told me don’t worry about it we got you with no increase in my policy! I love it, great, easy, convenient and all in the App. Thanks Go, this is the future of the Insurance companies and no need for these other companies who takes advantage of the customers.
    more
  • Mar 28, 2021

    By amy Stottlemyer
    I got the best rate ever from them. On top if tgst they are easy to reach through the chat feature and very helpful.
  • Great Customer Service and Improving App Jan 15, 2020

    By erin51m
    Great experience with customer service from Go. Anytime I have a question, Andrew is very responsive and takes care of my concerns. From the beginning I have really liked the Go app. It was so nice to be able to plug in different options and see how it would affect my rate. Made it easy to find the plan that was the right fit for me. I have had some snags with a few things in the app, but they continue to fix and update. And Andrew has been able to help me out from his end when I couldn’t get what I needed from the app. The only negative I find in the app now is the map. I have plenty of map apps. When I open my insurance app, I want insurance information. But definitely recommend GO!
    more
  • Amazing Prices! Great Customer Service! Oct 21, 2020

    By hashalikoz
    This is best insurance I’ve come across. The process is almost effortless, it’ll take you about 2 mins max to get a quote, and not to mention they don’t ask stupid questions like other insurance companies, very straight forward. Being a young driver (a curse) I couldn’t get anything lower than $300-$400/month. Go Safe offered me $200/month with full coverage. You can’t beat that anywhere. Their reps are very helpful too and quick to response. Charlie helped me go through the whole process and answered all the questions in a very efficient manner.
    more
  • Nov 3, 2020

    By Kristin Cruz
    Quick & easy. They do have a cust. Svc phn #. If u need a voice. Hella affrdable car insurance...even in CA
  • Mar 9, 2021

    By Monsieur Africain
    The Android app is so bad. My wife has the same app on her iphone and it is way better, more intuitive and easy to use. Where is the insurance card in the Android version of the app? Where is the policy number printed? None of these show up or appear
    more
  • Mar 2, 2021

    By FSE ENT.
    BRUH , what ? You open the app and its just a stsnd still app . The "chat" doesnt work its just blank . No where for you to file a claim , no where to get to your settings or ANYTHING its basically a placeholder you cant do anything on this app. Ios version is way better and thats dissapointing.
    more
  • Charges Apple Pay without permission! BEWARE! Jan 20, 2021

    By FractalPhoenix
    I am currently listed as a driver on my moms full coverage policy but when the billing date comes they charge my Apple Pay the full amount without my permission! I have never given this app or it’s operators permission to charge my account . With my mom being the primary policy holder it would make sense that they would charge her Apple Pay. They have never charged her account. They always go straight to mine. This month they took another unauthorized payment for the full amount of the policy and left my bank account negative. When I reached out to them for explanation there is silence. The fact that such apathy exists from a company towards its customers in the middle of a pandemic is DISGUSTING. Money is already hard enough to come by and they snatch it right out of someone’s account without permission! They are thieves!!!! Also not to mention when you have a claim they do not respond to you! My car window was smashed and things were stolen from my vehicle. I went to make a claim and they have not responded yet! I reached out via email, chatted through the app and even found a phone number that I tried to call. No one has contacted me back
    more
  • Mar 8, 2021

    By Dallas Diaz
    App does NOT work in the slightest. I can't edit ANYTHING the app just opens and closes. Useless.
  • Countless sales calls now. Mar 13, 2019

    By Sundance7369
    About a month after signing up for the app I am receiving about 30 to 40 sales calls a day about how to better my insurance about health insurance about my cars auto warranty. In the seven years of having this phone number I’ve never received calls like this until signing up for the app which had to do with my car. And now the sales people are calling about my car warranty knowing what year it is what kind of car it is. So yeah if you want to have your phone blown up every day from Recorded messages from sales people go ahead and download this app. My response to Damia. There is no way anybody else could’ve gotten a hold of my information as far as what I drive where I live or what my intentions were. This didn’t happen but a few days after I signed up and put my information into the application. This is just my warning to other people interested in this app. Just before warned if you want your phone blown up daily even on Sundays go ahead and put your information in this app.
    more

No reviews available

  • Great Price, Easy Access and Awesome experience Mar 4, 2019

    By iTaha
    First of all, I heard about it over the Radio and I was like: let me give it a shot, and Downloaded the App and I did put my info with my 2 cars and gave me crazy good price that was in a second unbelievable, I used to pay $331 per month for my 2 cars with two drivers and the price it gave was total of $105 per month with the same exact deal, I contacted the customer support SMS and they replied within an hour with confirmation that Yes, my info and my deal was right. And I switched right away. Sooooo 3 months later I was involved in a minor accident and that was my first accident “I promise” and the Police came and did everything and claim was created and Go claim service called me and told me don’t worry about it we got you with no increase in my policy! I love it, great, easy, convenient and all in the App. Thanks Go, this is the future of the Insurance companies and no need for these other companies who takes advantage of the customers.
    more
  • Mar 28, 2021

    By amy Stottlemyer
    I got the best rate ever from them. On top if tgst they are easy to reach through the chat feature and very helpful.
  • Great Customer Service and Improving App Jan 15, 2020

    By erin51m
    Great experience with customer service from Go. Anytime I have a question, Andrew is very responsive and takes care of my concerns. From the beginning I have really liked the Go app. It was so nice to be able to plug in different options and see how it would affect my rate. Made it easy to find the plan that was the right fit for me. I have had some snags with a few things in the app, but they continue to fix and update. And Andrew has been able to help me out from his end when I couldn’t get what I needed from the app. The only negative I find in the app now is the map. I have plenty of map apps. When I open my insurance app, I want insurance information. But definitely recommend GO!
    more
  • Amazing Prices! Great Customer Service! Oct 21, 2020

    By hashalikoz
    This is best insurance I’ve come across. The process is almost effortless, it’ll take you about 2 mins max to get a quote, and not to mention they don’t ask stupid questions like other insurance companies, very straight forward. Being a young driver (a curse) I couldn’t get anything lower than $300-$400/month. Go Safe offered me $200/month with full coverage. You can’t beat that anywhere. Their reps are very helpful too and quick to response. Charlie helped me go through the whole process and answered all the questions in a very efficient manner.
    more
  • Nov 3, 2020

    By Kristin Cruz
    Quick & easy. They do have a cust. Svc phn #. If u need a voice. Hella affrdable car insurance...even in CA
  • Mar 2, 2021

    By james barbour
    Cost effective
  • Go Insurance Apr 20, 2020

    By Arianne E.
    Would be much easier if you could upload a paystub from your photos. Lots of essential workers have everything coming online for them. I don’t have a physical copy of my paystub, but I do have a screenshot. Just a suggestion for the future, but customer service was very helpful
    more
  • Would have been 5 stars if... Dec 24, 2020

    By filteredreams
    They hadn’t changed the color of the font on the app. Now it’s barely legible and looks pretty ugly too might I add. White letters over a light gray background does not make for a user friendly experience. Please change it back to the way it was before.
    more
  • Good price and service BAD APPLICATION Nov 16, 2019

    By IOSDev@BYS
    Changing my review to 4 stars as my concerns have been cleared over email. Application update is complete trash, no one wants the map. Chat feature still doesn’t work for me and no solution for it has been found other than contact via email.
    more
  • Confusing Mar 6, 2020

    By BB1251
    Hard to verify payment! Was emailed that if I cant pay the day due or something when it comes to payment due it would be fine. I’ll be charged every 3rd day until the 10th. Never been that late. but I get stuff in the mail about canceling my insurance and then when I have the payment ready the day of it’s not Getting paid and or the day or. Wish I could just pay on my Own when ready. Like love that y’all help. But don’t like to be worried I’m not Covered when your not taking my payment on time.
    more
  • No response Dec 1, 2020

    By cruzjdy
    The people at Go Insurance are quite helpful and friendly......when they respond! Not all of us are tech savy and sometimes need a little help navigating the system. I would feel much better if someone who actually answer on the chat line when you send a message. At least within 24hrs. Other than sending messages for four days now without a response, I have had a relatively good experience.
    more
  • Bad Customer service Nov 30, 2019

    By one pisses off customer
    This app is not working its no good and I can’t get a hold of a human customer service rep. I am going thru a situation where I need to speak to someone and I have emailed them several times and no response yet I’ve been trying to contact any go customer service rep and nothing. I am very unhappy with this company and it’s service. I can’t get a hold of them but they can get a hold of my money...
    more
  • Good payment can't get a hold of anyone Dec 16, 2019

    By MariiJaneee
    Good payment processing, easy to use app. My only issue is I've called 6 times today to check in on my claim and I either get a voicemail or hung up on during transfer. I also called 3 times Friday being that my accident was Thursday evening. Soooooo maybe someone will reach out to me on here since customer support via phone has been unsuccessful.
    more
  • Great App terrible Upgrade Mar 25, 2020

    By Spc1208
    So the app only now works on 13.0 or higher but my I-Phone 6 only goes up to 12.4 which may be the case of other customers meaning potentially you can lose a lot of money clients because of this Other than that loved my time with this insurance company!
    more
  • TRASH APP! Jun 5, 2020

    By NurseJohn20
    I downloaded due to an advert stating 50% off for essential workers. After downloading, I couldn’t even keep the app open—each time I clicked on the button to upload my paystub, the app crashed or would be stuck on the “select from files or photos” screen. If you are really going to advertise to your essential workers, please make sure the app is up to date and works as it should. I’d still like to see how much the premium is for full coverage on my two vehicles, but unfortunately I couldn’t get the app to work. Guess I’ll just have to look elsewhere 🤷
    more
  • No one answers customer service Oct 13, 2018

    By MaxwellF26
    I wasn’t able to complete my application through the app, so I was directed to make a phone call to customer service. Not only no one was there to answer the call during business hours, but also they don’t have a waitlist system AND the voicemail inbox is full. I could not imagine calling them if I really ran into an accident. Seeing this company only got established in 2018, I would have some reservation on this company’s reliability and longevity.
    more
  • Unable to get a quote without talking to an agent Apr 14, 2019

    By Chris@AppStore
    They claim it is as simple as scanning your driver’s license and it sure looks promising when you start the process. It finds all your information and merely asks you to confirm. However, I was unable to get an actual quote directly, it said I had to talk to an agent. As a result, I gave up. I have dealt with 2 other insurance providers in the past and I was able to sign up for both completely online, without talking to an agent.
    more
  • Waste of Time Dec 20, 2018

    By Pat Maran
    App just scans your drivers license and the directs you to text support to get a quote. Not bad, but then support asks if you’ve already requested a quote and then you have to provide them with the info again. I’m the end I was denied insurance or “having international licenses”. I don’t have an international license... in the end I got tired of messing with it and moved on.
    more
  • Broken Jun 24, 2019

    By sirelvin
    Well, the process seemed to be going well except while chatting with the bot I made a couple of incorrect statements. But the app doesn’t allow you to go back and correct one simple statement, leaving me with the “chat with a human” option. Only problem is a human never came on the line. Lost a customer.
    more
  • Mar 9, 2021

    By Monsieur Africain
    The Android app is so bad. My wife has the same app on her iphone and it is way better, more intuitive and easy to use. Where is the insurance card in the Android version of the app? Where is the policy number printed? None of these show up or appear
    more
  • Mar 2, 2021

    By FSE ENT.
    BRUH , what ? You open the app and its just a stsnd still app . The "chat" doesnt work its just blank . No where for you to file a claim , no where to get to your settings or ANYTHING its basically a placeholder you cant do anything on this app. Ios version is way better and thats dissapointing.
    more
  • Charges Apple Pay without permission! BEWARE! Jan 20, 2021

    By FractalPhoenix
    I am currently listed as a driver on my moms full coverage policy but when the billing date comes they charge my Apple Pay the full amount without my permission! I have never given this app or it’s operators permission to charge my account . With my mom being the primary policy holder it would make sense that they would charge her Apple Pay. They have never charged her account. They always go straight to mine. This month they took another unauthorized payment for the full amount of the policy and left my bank account negative. When I reached out to them for explanation there is silence. The fact that such apathy exists from a company towards its customers in the middle of a pandemic is DISGUSTING. Money is already hard enough to come by and they snatch it right out of someone’s account without permission! They are thieves!!!! Also not to mention when you have a claim they do not respond to you! My car window was smashed and things were stolen from my vehicle. I went to make a claim and they have not responded yet! I reached out via email, chatted through the app and even found a phone number that I tried to call. No one has contacted me back
    more
  • Mar 8, 2021

    By Dallas Diaz
    App does NOT work in the slightest. I can't edit ANYTHING the app just opens and closes. Useless.
  • Countless sales calls now. Mar 13, 2019

    By Sundance7369
    About a month after signing up for the app I am receiving about 30 to 40 sales calls a day about how to better my insurance about health insurance about my cars auto warranty. In the seven years of having this phone number I’ve never received calls like this until signing up for the app which had to do with my car. And now the sales people are calling about my car warranty knowing what year it is what kind of car it is. So yeah if you want to have your phone blown up every day from Recorded messages from sales people go ahead and download this app. My response to Damia. There is no way anybody else could’ve gotten a hold of my information as far as what I drive where I live or what my intentions were. This didn’t happen but a few days after I signed up and put my information into the application. This is just my warning to other people interested in this app. Just before warned if you want your phone blown up daily even on Sundays go ahead and put your information in this app.
    more

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