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Gametime - Tickets to Sports, Concerts, Theater

Gametime - Tickets to Sports, Concerts, Theater

Gametime

Huge savings & the best seats. Score your last-minute tickets with Gametime.

4.7 Ratings 158K+ Reviews 1M+ Downloads

About Gametime - Tickets to Sports, Concerts, Theater

Huge savings & the best seats. Score your last-minute tickets with Gametime.
see more about Gametime - Tickets to Sports, Concerts, Theater

Ratings & Reviews

4.7
157.9K+ Ratings
  1. 5
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  5. 1
  • I was so nervous but happy now! Jun 8, 2019

    By Dung A.
    I have never heard of Gametime before until this morning. I wanted to get the most affordable and convenient tickets to see Monster Jam in MetLife. I was really excited to see the price online and so I bought the tickets directly from their website. When I was processing the order and everything else, I received a confirmation email stating that I had ordered them and that the tickets would available on the app. I downloaded the app. I did not see the tickets anywhere. I was REALLY NERVOUS and ANXIOUS. I just spent nearly 129 dollars and I thought I just lost my money. Unfortunately, the company does not have a direct customer service line on their website nor on their app. Just their email address which I sent two messages requesting for the tickets through my email instead. It took two hours but TRACEY H. was my life saver. She got back to me with a response and following her email was another email with the two tickets I had purchased. I was about to have a really bad morning, but thankfully, that flipped around. I am happy we’re going to have a great time! Thanks a lot for your help, Tracey. You have no idea! LOL
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  • No complaints Oct 18, 2019

    By mbmaire
    After purchasing concert tickets from Gametime I read a lot of reviews about the app (which I had wished I would have done before I made my purchase) and was EXTREMELY nervous about what was going to transpire. They did charge my card right after I requested the tickets but my order still said in process which definitely made me feel iffy. I got an email which told me I needed to get in touch with Gametime within a day to confirm I wanted my tickets or else they might have to cancel my order- which they had already charged my card and I had read horror stories about not being able t get a refund so I was pretty anxious. I was able to get in touch with the customer service representative to confirm my tickets, and after confirming my order they did come through in a timely manner. I had also read reviews where mobile tickets were scanned and did not work because they had already been used, so I was worried all the way up until my tickets were scanned at the venue BUT they worked just fine and I got to see one of my favorite bands! It seems like it may be just hit or miss with some questionable vendors on here. When I confirmed my purchase, Gametime assured me that if my tickets didn’t work I would receive a full refund or they would try to get me other seats to the concert. I did not have to put that to the test thankfully, but despite a lot of negative reviews about this app my experience ended up being fine.
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  • Jul 18, 2020

    By Ian Emborg
    This app has been a lifesaver while cross country traveling. I just get to the city, look on the app, and get same-day tickets. Amazing!
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  • Jul 3, 2020

    By Zachary-Tullio Pardue
    My experience through this app spicifically fit my needs. I never was lost or couldnt find anything like some of these other ticket app/sites they just try to hard where as you keep it simple and photograph the seats being pirchased. But the 20$ tax for 10$ tickets does seem excesive... Overall very hapoy tho
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  • Jul 21, 2020

    By Lupe Rivera
    Gametime is a great app to use! I've used it multiple times for my NFL tickets and Dodger tickets and never had an issue with my tickets! Highly recommend using it!
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  • Usually good, high fees, won’t refund you for accidental purchases due to a glitch in their app Feb 5, 2020

    By brumini
    I usually don’t really have any issues with my experiences using Gametime, I don’t expect them to have the lower prices they advertise so I usually know what I’m getting into when I purchase. I do however tend to go through different apps and websites bc often times I’ll find tickets on sites that charge less of an added fee for using their services. Also, I recently made a purchase and Gametime notified me that it didn’t go through, so I then purchased tickets for the same event, different seats, turns out BOTH purchases went through and my only option is to either sell to someone else using Gametime myself or have Gametime resell my tickets at whatever price they go for at that time, but there’s no guarantee anyone will buy the tickets and no guarantee the tickets will be sold for what I paid for them and either way it goes Gametime will take a percentage of the what they sell for and if the tickets don’t sell it’s a complete loss. The tickets I bought ate for an event that very rarely, if ever, sells out. My other option is to try to sell the tickets to someone I personally know but who likes to go around asking their friends to buy tickets at a certain price knowing full well there are lower priced tickets available. I doubt I’ll use Gametime again after this experience.
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  • Great until the last time I used it, will never use again. Mar 10, 2020

    By CB Detroit
    I’ve used this app many times for tickets to sporting events, and never had a problem until the most recent time. I purchased 10 tickets to a Blackhawks/Red Wings game in Detroit as my family from Chicago was going to come visit. I bought the tickets in early February and about a week before the event I received a message that my tickets had been “upgraded” at no charge. When we arrived to the game, we discovered that the new “upgraded” tickets were in the very last row of the arena (much worse than those I’d selected), and they were in the dead center of a 30 person row, so no aisle seats (which I was also counting on as there were people in my group that have a hard time getting around.) They were also on the end of the arena, as opposed to the center which I had chosen. I spent $50 a ticket, plus fees, and the “upgraded” tickets were going for significantly less than that. We were so high you couldn’t even see the jumbo tron. I am incredibly disappointed, and it ruined my experience. I feel completely ripped off, and spent a quarter of my monthly pay on tickets I could’ve gotten for a fraction of the price. I tried to contact customer service but the app wouldn’t allow me too, saying my email wasn’t set up (it is.) Buyer beware, you may not at all be getting what you paid for.
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  • Great App Terrible Customer Service Sep 15, 2017

    By Aqua Lad
    It's a great app that generally seems super convenient. That being said, I tried to purchase $9 tickets to a concert, and the app charged me for a $63 option. I didn't see a confirmation price anywhere after clicking on what I thought was the $9 option, so I didn't notice this until the day after when I looked at my bank statements. I tried looking for a customer service number, and they don't have any phone numbers posted anywhere online. You have to email them first in order to obtain a phone number. After finally getting a phone number and calling them, they basically just told me that the whole thing was my fault and wouldn't refund me the difference between the two ticket prices. I firmly believe the app glitched out on me and charged me $63 by accident, but even if we were to assume that the whole situation was my fault, they still had the information in front of them while I was talking to them on the phone showing that I tried to purchase the $9 ticket several times, and only showed as having tried to purchase the $63 option once. I've gotten full refunds from companies in situations that were much more clearly my fault, so this just seemed quite absurd to me. After some bickering I eventually gave up as they clearly were not going to give me a refund. I love the whole idea for the app but definitely won't be using it anymore.
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  • Scam- DO NOT use this app Dec 3, 2017

    By Davey powerscore 4
    First of all let me just say that I’ve never written a negative review about an app before. However this company screwed me over so bad that I feel obligated to write a review. I “bought” tickets to the ACC championship game last night. First of all the “tickets” didn’t load until the game had started, making me stay outside of the stadium listening. Once they did appear in my app they didn’t scan, because someone else had already used them. I tried contacting Gametime three times, but no response and no help. I had buy tickets from a scalper (which were cheaper and better seats btw) and received no refund from Gametime. They DO NOT prevent scammers, they DO NOT guarantee your money. Use any other ticket app besides this one, they are too far behind the ball, they steal your money, and worst of all, they don’t care. The point of this app is to buy tickets closer to the game so that they’re cheaper and a better deal. You would think that because of this, Gametime would have better safeguards and better customer service, and not leave their customers out to dry. Instead they take advantage and hope that you find other options because you’re desperate, and they expect you to move on and forget about it. Fortunately there were other options that let me enjoy the game and have a good time, if not then I would be even more furious. Just horrible all around. DO NOT USE THIS APP!
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  • Love the app itself but terrible experience Feb 19, 2019

    By Kenny G 69 69
    Let me start by saying this is a really cool app and I love the look and design and overall app experience. However when it came to resolving a problem and selling tickets I was very dissatisfied. I emailed customer service about a issue with my email address, to which they promptly responded with a solution to attempt, which I did. That unfortunately didn’t work, so I emailed them back requesting more help, to which I never got a response. Secondly, I found that the whole ticket selling process is somewhat shady, I bought two tickets by mistake for an event, to which I immediately tried to get a refund, which they don’t do. So I decided to take the loss on the $60 transaction fees on the purchase and sell them through the app. The tickets took forever to sell which isn’t necessarily Gametime’s fault, but nonetheless... I eventually sold the tickets, only to find out that I won’t get paid until 48 hours after the event... 5 months from now 😑 So I lost $60 for the transaction, sold my tickets under valued more than $100 what I bought them for, and now have to wait 5 months for my money. I realize that this information is stated under the FAQ, but the information is not presented up front when making these decisions. Buyer beware I suppose. Regardless I am very unhappy and would love to see Gametime improve on this for others.
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No reviews available

  • I was so nervous but happy now! Jun 8, 2019

    By Dung A.
    I have never heard of Gametime before until this morning. I wanted to get the most affordable and convenient tickets to see Monster Jam in MetLife. I was really excited to see the price online and so I bought the tickets directly from their website. When I was processing the order and everything else, I received a confirmation email stating that I had ordered them and that the tickets would available on the app. I downloaded the app. I did not see the tickets anywhere. I was REALLY NERVOUS and ANXIOUS. I just spent nearly 129 dollars and I thought I just lost my money. Unfortunately, the company does not have a direct customer service line on their website nor on their app. Just their email address which I sent two messages requesting for the tickets through my email instead. It took two hours but TRACEY H. was my life saver. She got back to me with a response and following her email was another email with the two tickets I had purchased. I was about to have a really bad morning, but thankfully, that flipped around. I am happy we’re going to have a great time! Thanks a lot for your help, Tracey. You have no idea! LOL
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  • Jul 18, 2020

    By Ian Emborg
    This app has been a lifesaver while cross country traveling. I just get to the city, look on the app, and get same-day tickets. Amazing!
    more
  • Jul 3, 2020

    By Zachary-Tullio Pardue
    My experience through this app spicifically fit my needs. I never was lost or couldnt find anything like some of these other ticket app/sites they just try to hard where as you keep it simple and photograph the seats being pirchased. But the 20$ tax for 10$ tickets does seem excesive... Overall very hapoy tho
    more
  • Jul 21, 2020

    By Lupe Rivera
    Gametime is a great app to use! I've used it multiple times for my NFL tickets and Dodger tickets and never had an issue with my tickets! Highly recommend using it!
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  • Jun 19, 2020

    By John Roberts
    Easy no issue ticket purchases. Bought my tickets went to the game and had a blast. Easy seamless process and I would and have recommended the app to everyone I know. Thank you
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  • No complaints Oct 18, 2019

    By mbmaire
    After purchasing concert tickets from Gametime I read a lot of reviews about the app (which I had wished I would have done before I made my purchase) and was EXTREMELY nervous about what was going to transpire. They did charge my card right after I requested the tickets but my order still said in process which definitely made me feel iffy. I got an email which told me I needed to get in touch with Gametime within a day to confirm I wanted my tickets or else they might have to cancel my order- which they had already charged my card and I had read horror stories about not being able t get a refund so I was pretty anxious. I was able to get in touch with the customer service representative to confirm my tickets, and after confirming my order they did come through in a timely manner. I had also read reviews where mobile tickets were scanned and did not work because they had already been used, so I was worried all the way up until my tickets were scanned at the venue BUT they worked just fine and I got to see one of my favorite bands! It seems like it may be just hit or miss with some questionable vendors on here. When I confirmed my purchase, Gametime assured me that if my tickets didn’t work I would receive a full refund or they would try to get me other seats to the concert. I did not have to put that to the test thankfully, but despite a lot of negative reviews about this app my experience ended up being fine.
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  • A pleasant surprise! Oct 3, 2017

    By LucasGC2002
    Reading reviews of this app I was skeptical, but they pulled through. I ordered my tickets and began to get paranoid that they weren't gonna be here come game day because a few days had past, so I used they're feedback email to see what I'd get back. (Honestly I thought it would be very unhelpful) But, I couldn't be more satisfied with the customer service I revived. I got quick emails back to me and they reassured me that my tickets would arrive the next day (which was the day of the game). And I received my perfectly legitimate tickets. Still, being my paranoid self my heart was racing as they scanned my tickets at the garden but they were Legit! Thank you game time for a simple easy to use app, fantastic customer service, and cheap seats!!! I will DEFINITELY be using this app again. I did not experience the problems I saw in the reviews so either gametime has fixed them or they just didn't happen for me. To conclude, I am very satisfied with this app, and you will be too if you do decide to use it.
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  • Great service for event tickets!!! Jul 18, 2019

    By estra011
    For years my family and I have gotten tickets in the grandstand and terrace of Yankee stadium for 60-80 dollars a ticket. I wanted to go to the game last minute and searched on stub hub and Ticketmaster and came up with the same high prices. I downloaded game time and found tickets in the main level for 20 dollars each which I couldn’t believe. I had never sat in the main level ever, and for 20 bucks that was amazing. I had read bad reviews about people not getting in with their tickets, and losing money. So I emailed Gametime fan happiness and Charmaine looked at my account and confirmed that everything was fine and if there was a problem I could call customer service. I got into the stadium no problem. This app gets bad reviews, but if you wanna go to the game last minute than this is a lifesaver. It gives you great seats for way less money that you’d pay at other sites.
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  • Good customer service but seems kinda sketchy Oct 9, 2018

    By kkoehlerr
    I purchased tickets and expected to have them right away just like when you buy tickets from an official site. I didn’t find out until after I had bought the tickets that I have to wait for the seller to release them to me. I bought the tickets 2 weeks ago for an event next weekend and I still don’t have them. I emailed and customer service got right back to me and told me that I will receive them on the 19th which is 2 days before the event. This has me feeling weary that I will miss my event and possibly not receive my tickets on time or I will have to shell out more money for last minute seats from the official site. I have also booked a hotel as the event is not near where I live so there is a lot riding on these tickets. Long story short just by from the official site and spend the extra money
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  • Great just hate paying the fee Sep 24, 2018

    By NancyGabriela95
    So, honestly I really enjoy using this app for searching and finding great seats. I love that you can get a preview of how your view will possibly look from the seat you are looking to possibly buy. The only thing that a lot of time sets me back from purchasing tickets for more events is that sometimes I have to go to a further or rather not go because the fee I feel makes a big difference in the overall price.... per say if you buy two tickets you have to pay another $50($25 each) which then raises you total and it seems a bit much.... maybe if they lower their fee amount of if they only charge once per transaction that would have me purchasing more tickets.... other than that love the app.
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  • Good to buy tickets but selling another story Jun 4, 2018

    By Dylan216
    Buying: I’ve used this app a few times to purchase sports and concert tickets and it’s easy to navigate and gives a great in-seat view when interested in a certain seat. I had no issues getting into the venues. Selling: I ended up having to sell 2 tickets I ironically originally purchased from the app for around $150. When you sell your tickets, the app sets the price for you and you cannot set your own price if you wanted. Fortunately the tickets sold, but note, that one sold at night, then the next day the other did. I’m highly disappointed with the lack of information on sale price of the tickets I’ve sold. Unfortunately: I ended up getting $52 back in “Gametime” credit, so a $100 loss over a couple days. Im happy they sold and I got something back, but it leaves me with a bad taste in my mouth as I get surcharged for the original purchase, and then who knows how much Gametime takes from the resale?? I don’t, because all emails (which is great communication but) didn’t provide any information on HOW MUCH the tickets sold for, and HOW MUCH Gametime took off of that. Gametime needs to be more transparent with its financial transactions.
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  • It’s a good idea but... Jun 24, 2019

    By meagbrom12
    I downloaded this app in hopes of getting cheaper tickets to my local MLB teams’ games. Sometimes around 2 weeks before games tickets would be cheaper, around $9-$13, but only for higher up seats, (aka the nosebleed seats). I wouldn’t buy them yet because I didn’t know if I could make it to the game. When it would be closer to game time, (anywhere from a few days before to a few hours before) the tickets would have their cheapest option as around $16-$20. Also, when I checked MLB’s official website, the tickets for the same section would be $12, which is the price they usually are for that area. One other thing, the tickets on the app were only seats that were already taken, which I could easily check on MLB’s website. The app is a good idea, it’s just the execution needs to be perfected.
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  • Usually good, high fees, won’t refund you for accidental purchases due to a glitch in their app Feb 5, 2020

    By brumini
    I usually don’t really have any issues with my experiences using Gametime, I don’t expect them to have the lower prices they advertise so I usually know what I’m getting into when I purchase. I do however tend to go through different apps and websites bc often times I’ll find tickets on sites that charge less of an added fee for using their services. Also, I recently made a purchase and Gametime notified me that it didn’t go through, so I then purchased tickets for the same event, different seats, turns out BOTH purchases went through and my only option is to either sell to someone else using Gametime myself or have Gametime resell my tickets at whatever price they go for at that time, but there’s no guarantee anyone will buy the tickets and no guarantee the tickets will be sold for what I paid for them and either way it goes Gametime will take a percentage of the what they sell for and if the tickets don’t sell it’s a complete loss. The tickets I bought ate for an event that very rarely, if ever, sells out. My other option is to try to sell the tickets to someone I personally know but who likes to go around asking their friends to buy tickets at a certain price knowing full well there are lower priced tickets available. I doubt I’ll use Gametime again after this experience.
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  • Great until the last time I used it, will never use again. Mar 10, 2020

    By CB Detroit
    I’ve used this app many times for tickets to sporting events, and never had a problem until the most recent time. I purchased 10 tickets to a Blackhawks/Red Wings game in Detroit as my family from Chicago was going to come visit. I bought the tickets in early February and about a week before the event I received a message that my tickets had been “upgraded” at no charge. When we arrived to the game, we discovered that the new “upgraded” tickets were in the very last row of the arena (much worse than those I’d selected), and they were in the dead center of a 30 person row, so no aisle seats (which I was also counting on as there were people in my group that have a hard time getting around.) They were also on the end of the arena, as opposed to the center which I had chosen. I spent $50 a ticket, plus fees, and the “upgraded” tickets were going for significantly less than that. We were so high you couldn’t even see the jumbo tron. I am incredibly disappointed, and it ruined my experience. I feel completely ripped off, and spent a quarter of my monthly pay on tickets I could’ve gotten for a fraction of the price. I tried to contact customer service but the app wouldn’t allow me too, saying my email wasn’t set up (it is.) Buyer beware, you may not at all be getting what you paid for.
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  • Poor user experience Jul 6, 2019

    By ccg2013
    I’ve used Gametime a number of times before last night, usually without any issue. However, when I got to the ballpark last night, my tickets would not scan. After some confusion in the park, I called Gametime and spent 20 min waiting on the phone for a representative to figure out the issue. During this time, our event started and prices to other seats rose. I offered to the customer service agent that we’d gladly downgrade our seats so long as we could get in. There seemed to be seats available so It made sense to me that we should be able to switch out our tickets that were not working. Instead, after 20 min on the phone, the representative could only offer to give me a refund for my tickets, which I still have not gotten any communication about. This is not the fault of the representative, but instead of Gametime for 1) somehow allowing the tickets I purchased to be invalid and 2) not having a timely solution to fixing this issue. If people are calling you from an event, it might be a good idea to have a rapid fix. My original order was $34 for 2 tickets, but after the fiasco, I had to buy last minutes through another app from close to $80. I will not be using Gametime in the future.
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  • Customer Service needs training Jun 30, 2019

    By JudyS15!
    This is my first experience using this app. I bought some tickets and they were for the wrong day. I called customer service immediately and they couldn’t stop the transaction but told me the tickets would probably sell. Fortunately they did sell, and the policy states I would have a credit in 48 hours. Today I called because its been 48 hours. I called 3 times today to get my credit. Call number 1, I was told a I would see my credit within the next few hours. Waited 3 hours no credit. Called again the guy put me on hold and I waited 7 minutes and then hug up. Call number 3, told the female I was put on hold forever and not helped, and need to know what is happening with my credit. She neither apologized for the poor service nor gave any information on where my credit was. She told me the guy (one guy!) who does the credits is not in yet. It’s 10:30 Pacific time! As of this writing I still have no received my credit. Doubt I will use this app to purchase tickets again! Buyer beware!
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  • Bought tickets and was turned away Aug 27, 2018

    By breesh2
    Went to the Dodger game today with our dugout club seats, were very excited about it. Got to the gate at dugout club and was denied entry because someone bought the tickets and resold them through the app with a fraudulent credit card so the stadium kicked us out for it. I wouldn’t have gone to the game if it weren’t for the killer once and a lifetime deal, spent extra money on parking, etc. we had to repurchase tickets to get back in and all we got was a “we have to investigate this and well let you know what happens in 2 days” I fought to get my refund immediately and not that I expect anything for free, but because of the awful day I had trying to figure out everything, I wasn’t even offered credits to use in the future. So because someone else ripped people off, I suffered and got lousy customer service out of it. We bought tickets all the time from Gametime, I was a valuable customer. Not anymore. Don’t use this app! Save yourself the time and use trustworthy stub hub. Fees aren’t that much more a ticket.
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  • Great App Terrible Customer Service Sep 15, 2017

    By Aqua Lad
    It's a great app that generally seems super convenient. That being said, I tried to purchase $9 tickets to a concert, and the app charged me for a $63 option. I didn't see a confirmation price anywhere after clicking on what I thought was the $9 option, so I didn't notice this until the day after when I looked at my bank statements. I tried looking for a customer service number, and they don't have any phone numbers posted anywhere online. You have to email them first in order to obtain a phone number. After finally getting a phone number and calling them, they basically just told me that the whole thing was my fault and wouldn't refund me the difference between the two ticket prices. I firmly believe the app glitched out on me and charged me $63 by accident, but even if we were to assume that the whole situation was my fault, they still had the information in front of them while I was talking to them on the phone showing that I tried to purchase the $9 ticket several times, and only showed as having tried to purchase the $63 option once. I've gotten full refunds from companies in situations that were much more clearly my fault, so this just seemed quite absurd to me. After some bickering I eventually gave up as they clearly were not going to give me a refund. I love the whole idea for the app but definitely won't be using it anymore.
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  • Scam- DO NOT use this app Dec 3, 2017

    By Davey powerscore 4
    First of all let me just say that I’ve never written a negative review about an app before. However this company screwed me over so bad that I feel obligated to write a review. I “bought” tickets to the ACC championship game last night. First of all the “tickets” didn’t load until the game had started, making me stay outside of the stadium listening. Once they did appear in my app they didn’t scan, because someone else had already used them. I tried contacting Gametime three times, but no response and no help. I had buy tickets from a scalper (which were cheaper and better seats btw) and received no refund from Gametime. They DO NOT prevent scammers, they DO NOT guarantee your money. Use any other ticket app besides this one, they are too far behind the ball, they steal your money, and worst of all, they don’t care. The point of this app is to buy tickets closer to the game so that they’re cheaper and a better deal. You would think that because of this, Gametime would have better safeguards and better customer service, and not leave their customers out to dry. Instead they take advantage and hope that you find other options because you’re desperate, and they expect you to move on and forget about it. Fortunately there were other options that let me enjoy the game and have a good time, if not then I would be even more furious. Just horrible all around. DO NOT USE THIS APP!
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  • Love the app itself but terrible experience Feb 19, 2019

    By Kenny G 69 69
    Let me start by saying this is a really cool app and I love the look and design and overall app experience. However when it came to resolving a problem and selling tickets I was very dissatisfied. I emailed customer service about a issue with my email address, to which they promptly responded with a solution to attempt, which I did. That unfortunately didn’t work, so I emailed them back requesting more help, to which I never got a response. Secondly, I found that the whole ticket selling process is somewhat shady, I bought two tickets by mistake for an event, to which I immediately tried to get a refund, which they don’t do. So I decided to take the loss on the $60 transaction fees on the purchase and sell them through the app. The tickets took forever to sell which isn’t necessarily Gametime’s fault, but nonetheless... I eventually sold the tickets, only to find out that I won’t get paid until 48 hours after the event... 5 months from now 😑 So I lost $60 for the transaction, sold my tickets under valued more than $100 what I bought them for, and now have to wait 5 months for my money. I realize that this information is stated under the FAQ, but the information is not presented up front when making these decisions. Buyer beware I suppose. Regardless I am very unhappy and would love to see Gametime improve on this for others.
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  • READ BEFORE YOU BUY! Oct 8, 2019

    By FilippoJr
    First experience with the app.. I order 4 tickets for the 76ers game. I order the tickets on sept22 for a game that would be played on oct8. They take the payment and send me confirmation, everything was great. Oct8 comes around, I get a text saying there was an issue with my tickets and to call them. I call, and they tell me the seller of my tickets fell through and they have offered me a swap. They offer me 3 sets of tickets and apologize because the only tickets they had were DOWNGRADES. I refused to pay the same for the downgraded tickets so they offered me a refund, but all I wanted were the tickets I paid for. Finally got the manager on the line (Josh) and he said he does have upgraded tickets but they are “too much of an upgrade from the tickets you purchased” then he offered me a set of downgraded tickets and $10 gametime credit. I was shocked!! How could they call me the day of the game, and say my tickets weren’t available, and we can only downgrade your tickets and offer you a measly $10 in CREDIT. This app was created because the owner almost missed a game because of the system, now I am missing my game because of his app. I’m very upset, the price of the tickets increased by a lot and now I can’t afford to take my brothers to the game. I wish someone from gametime would reach out to me. Be cautious people please.
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  • Didn’t Honor Guarantee Jan 29, 2019

    By Rhalterman
    I purchased tickets on the site. The price seemed low which is part of the joy of using the Gametime app, finding really good deals. I clicked on purchase and completed the transaction. As the guarantee notes: “You'll get the tickets you ordered in time for the event and they'll be valid for entry. If that doesn’t happen, we'll locate comparable replacement tickets...” The law with guarantees is pretty clear, Gametime does not have the option to later say “whoops we made a mistake” or to say that “the transaction was not really completed because we had to do more work to confirm the transaction was complete”. Once I accepted the deal that was advertised on the site they were legally obligated to fulfill the order or to “...locate comparable replacement tickets...” To make matters worse I received a text from Gametime insinuating that the problem was in my end at 938am: “Message from Gametime: Unfortunately, we were unable to complete your recent purchase attempt with the payment method provided. We recommend that you either try a different method or contact your card's issuing bank for further information. We apologize for any inconvenience.” I have confirmed this was not the case, so this message was nothing short of a lie to cover up their pricing error. Very disappointing.
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