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Fuzzy's Taco Shop

Fuzzy's Taco Shop

PunchhTech

Earn free food from Fuzzy’s Taco Shop!

4.8 Ratings 15K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Mar 27, 2021

    By Kathy Ramirez
    VERY good breakfast burritos. But the app is kinda tricky to set up an account. Name, email, etc screen isn't intuitive, doesn't give clear errors. It wouldn't advance until I fooled around with the name. Must have first, space, and at least 1 letter for last. Took several attempts before I "guessed" that that's what was required. Hard to find the menu option for scanning barcodes, from a receipt, to collect points.
  • Awesome Dec 9, 2018

    By RK&KK
    We had a little get together for my sons birthday. We had drinks and appetizers. Everything was wonderful. No long wait. The Hatch green sauce was a lil bit too hot for my husband but he loved it. No place has better Nachos the Fuzzy’s. My favorite place to get a frozen sangria!!! OMG. The best I have found since Ruby Tequila’s left. Definitely our meeting place. We will always get the taco meat nachos and frozen sangria! Doesn’t get any better than this!! 👍🌮🍹
  • Mar 10, 2021

    By Vickie2 Homegirl
    I like the variety of food on the menu, and the breakfast all day for late night workers. Although the Service has been going down at Grapevine and Euless locations, with the exception of some of the staff that's been there awhile who know what they're doing. At Euless location there's one employee who doesn't have good humor. Always carries a smirky attitude. When he works he doesn't come around often. When he does show up, after making you wait, it's real quick and disappears. Not good for me.
  • Mar 14, 2021

    By Cecilia Bishop
    Easy online ordering!! Picked up at designated time but it took longer than expected the cashier didn't seem very attentive. Overall satisfied with visit.
  • Masks Optional for Kitchen Staff? Jan 13, 2021

    By Marge49
    We enjoyed our food at Fuzzy’s tonight but it was a little concerning to see the kitchen staff either wearing no mask or a mask not covering their nose or a mask not covering their nose or mouth. I wasn’t sure what the rules were for that but it made us a little uncomfortable knowing people were preparing our food and not taking the safety precautions they should. Other places we’ve been have been very diligent about wearing a mask. While I’m sure it’s uncomfortable they need to make sure the customer feels safe.
  • Apr 26, 2021

    By Payton Dorman
    The app is very functional and efficient the food was alright and the service was decent too no complaints!
  • Update Loop Sep 25, 2019

    By Fixed Review
    The app tells me to update and takes me to the app store which just offers to open the app which sends me right back to the update screen in the app. I think it is wanting me to update my IOS so it can update the app. I looked for a contact developer link but found nothing, hence the 3 star review as my only way to let the app developer know that I shouldn’t have to update my IOS to use there app. The old version should be made to work with previous IOS versions even if it means the user doesn’t get the new bells and whistles.
  • Mar 10, 2021

    By Quincy Sinele
    Easy to set up and use...downloaded, ordered and picked up food within 15 minutes!
  • Nov 17, 2020

    By Neel Priyadarshi
    Once I was placing order for breakfast and after going thru menu and doing all the stuff, it says restaurant is not open yet. It should check first if restaurant is open or not before letting user go to menu item.
  • Mar 16, 2021

    By Bryan Geras
    Always a great experience. App is solid and points rack up quick in my opinion.
  • Mar 27, 2021

    By Kathy Ramirez
    VERY good breakfast burritos. But the app is kinda tricky to set up an account. Name, email, etc screen isn't intuitive, doesn't give clear errors. It wouldn't advance until I fooled around with the name. Must have first, space, and at least 1 letter for last. Took several attempts before I "guessed" that that's what was required. Hard to find the menu option for scanning barcodes, from a receipt, to collect points.
  • Awesome Dec 9, 2018

    By RK&KK
    We had a little get together for my sons birthday. We had drinks and appetizers. Everything was wonderful. No long wait. The Hatch green sauce was a lil bit too hot for my husband but he loved it. No place has better Nachos the Fuzzy’s. My favorite place to get a frozen sangria!!! OMG. The best I have found since Ruby Tequila’s left. Definitely our meeting place. We will always get the taco meat nachos and frozen sangria! Doesn’t get any better than this!! 👍🌮🍹
  • Mar 10, 2021

    By Vickie2 Homegirl
    I like the variety of food on the menu, and the breakfast all day for late night workers. Although the Service has been going down at Grapevine and Euless locations, with the exception of some of the staff that's been there awhile who know what they're doing. At Euless location there's one employee who doesn't have good humor. Always carries a smirky attitude. When he works he doesn't come around often. When he does show up, after making you wait, it's real quick and disappears. Not good for me.
  • Mar 14, 2021

    By Cecilia Bishop
    Easy online ordering!! Picked up at designated time but it took longer than expected the cashier didn't seem very attentive. Overall satisfied with visit.
  • Masks Optional for Kitchen Staff? Jan 13, 2021

    By Marge49
    We enjoyed our food at Fuzzy’s tonight but it was a little concerning to see the kitchen staff either wearing no mask or a mask not covering their nose or a mask not covering their nose or mouth. I wasn’t sure what the rules were for that but it made us a little uncomfortable knowing people were preparing our food and not taking the safety precautions they should. Other places we’ve been have been very diligent about wearing a mask. While I’m sure it’s uncomfortable they need to make sure the customer feels safe.
  • Apr 26, 2021

    By Payton Dorman
    The app is very functional and efficient the food was alright and the service was decent too no complaints!
  • Update Loop Sep 25, 2019

    By Fixed Review
    The app tells me to update and takes me to the app store which just offers to open the app which sends me right back to the update screen in the app. I think it is wanting me to update my IOS so it can update the app. I looked for a contact developer link but found nothing, hence the 3 star review as my only way to let the app developer know that I shouldn’t have to update my IOS to use there app. The old version should be made to work with previous IOS versions even if it means the user doesn’t get the new bells and whistles.
  • Mar 10, 2021

    By Quincy Sinele
    Easy to set up and use...downloaded, ordered and picked up food within 15 minutes!
  • Nov 17, 2020

    By Neel Priyadarshi
    Once I was placing order for breakfast and after going thru menu and doing all the stuff, it says restaurant is not open yet. It should check first if restaurant is open or not before letting user go to menu item.
  • Mar 16, 2021

    By Bryan Geras
    Always a great experience. App is solid and points rack up quick in my opinion.
  • Scan your receipt Apr 3, 2019

    By TM Power
    I went to Fuzzy’s On Saturday and had my receipts to scan after we received our food. I scanned one receipt and it gave me credit. However, the other two receipts required that I waited 4 hours before I could scan my additional receipts. After waiting over six hours I try to scan my additional receipts with the same error message. The next morning I tried to scan the receipts within the three day window and still received an error message regarding the four hours between scans. I have sent three emails to Tech Support to no avail. I went to their website and clicked on contact us to let them know the problem. I have never heard back from using that method either. It would appear that Fuzzy’s no longer supports their app or the customers. It’s a shame.
  • Mar 31, 2021

    By Matt Edwards
    App crashes. Id actually use the app more if you had nutrition information listed by each item, make it easier to know how many calories Im about to consume. I like being able to order mobile but make it easier to use my points.
  • David Haldeman Oct 4, 2019

    By davehaldeman
    I like fuzzies but this app is just horrible, I’ve tried to use rewards points or rewards specials twice and both times it doesn’t tell you that redeeming the thing has to be done in person in front of the staff in order to redeem it and it expires in less than 10 minutes. The most recent buy one taco get one free on taco rewards day said you could even use it online so I hit it and there was no way to do it at least none that I could figure out and I can’t make it down to fuzzies in nine minutes and 30 seconds. It’s just a terrible terrible app and it’s turning me away from even using the app which is one of the big badges to going to fuzzies because you can skip the line.
  • Apr 20, 2021

    By Matthew Helliwell
    I built up all kinds of points, then I am only able to redeem one thing at a time. I am going to go back every hour until I use up my points and then delete this app.
  • Points system devalues reward Sep 28, 2019

    By hsu2001
    In the previous system, you simply received $10 for every $100 spent. If your order was $6.50, you kept the $3.50 balance and could use it later. Well worth it and kept me at Fuzzys over other options. Points system inflates price equivalent and locks in product options. You cannot take $3.50 off your bill, you have to take the entire 1250 points or nothing. My regular order is the brisket nachos—highly recommend. Retail is 7.99. But it takes 1250 points. In old system, I can get free nachos with rewards to spare after $100 spent. New system, I use all my rewards AND spent 25% more to get them. Bad “upgrade”. 5 stars to return to old system.
  • Seriously bad app May 5, 2020

    By Jim Ankrum
    I tried to use it to order food while in fuzzy’s parking lot and when it got to the payment option it couldn’t complete because I added a tip. So I removed the tip which removed my credit card info. So I decided to just choose pay when I pick up. Nope, when I clicked that option it said cash not accepted. So I just went to Taco Bell instead. Not as good, but I was eating in less time than I fought this app. When I got home I decided to get the app all set up for next time. I tried to change my birthday and nope, it rolls back to today’s date when I tried. Uninstalled, not going to bother any more.
  • This one will fail Oct 11, 2019

    By Swimjess511
    We love the food, like the prices, but this Fuzzys will not survive at this intersection. They like to give the appearance of closing early and this will cost them their business. Any time we show up after 8pm (supposed to be open until 11) the stools are up on the tables, the lights are dimmed and the tea/lemons have all been emptied. There was one night we showed up at 9pm, all stools up, most lights off, TVs and music off, neon sign off, nobody at the front. You’d never know it was open if you didn’t open the unlocked front door. This is a standard for this location. They clearly don’t want to be here and soon they won’t be.
  • Scan your receipts within 3 days or they don't count Aug 28, 2017

    By Gdghvdf
    I really do not like the updated app. I had problems logging in once it updated and during that timeframe, I collected my receipts to scan. Once I was able to log on, I tried to scan the receipts and it said something to the effect "Sorry, the receipt is too old" I just thought it was a glitch. I recently went to fuzzys on a Friday, didn't get to scanning the receipt until Tuesday and it said the same thing. I now see at the bottom of the receipt it has to be scanned within 3 days to count. I have almost 150 points that are not valid. Super frustrating!
  • Mar 29, 2019

    By Mark Johnson
    This app was great, but it's now losing some stars since you've implemented a rule change where I can only get points for one purchase every four hours. Um, you guys host a trivia night every week in my town, which means we're sitting there for 2 and a half hours ordering drinks multiple times, but now all of a sudden we can't earn reward points because we're sitting there longer giving you money??? Gtfo, and you can sure as hell bet I'll be cutting back on my drinks there, too!!
  • Changed the rewards scheme to lesser benefit of the customer Jan 4, 2020

    By VivekMreddy
    I loved this placed and loved the rewards when it was just “Fuzzy’s cash back”. But now it’s kind of ridiculous and the rewards are far less than they used to be. Not only that, I can only redeem 1 “award” per visit!!!!! Crazy. And that’s not even considering the fact that if the location you’re at is “having network issues” and the barcode you scan has 999.....X under it, you can’t redeem your purchase as a reward! Overall, terrible and will stop going purely because they clearly don’t care about their customers.

No reviews available

No reviews available

  • Awesome Dec 9, 2018

    By RK&KK
    We had a little get together for my sons birthday. We had drinks and appetizers. Everything was wonderful. No long wait. The Hatch green sauce was a lil bit too hot for my husband but he loved it. No place has better Nachos the Fuzzy’s. My favorite place to get a frozen sangria!!! OMG. The best I have found since Ruby Tequila’s left. Definitely our meeting place. We will always get the taco meat nachos and frozen sangria! Doesn’t get any better than this!! 👍🌮🍹
  • Mar 10, 2021

    By Quincy Sinele
    Easy to set up and use...downloaded, ordered and picked up food within 15 minutes!
  • Mar 16, 2021

    By Bryan Geras
    Always a great experience. App is solid and points rack up quick in my opinion.
  • Concerned customer Sep 24, 2019

    By Big beer please
    Why are you taking the $10 discount off the app and replacing it with “my favorite menu items?” You don’t know what my favorite menu items are. I’ll probably end up with a bunch of chips and queso offers that I won’t use. So I’ll Probably delete the app or just go to Hooters where they still have $10 off.
  • Fantastic Jul 11, 2020

    By Txangel71
    The Alliance location never fails to deliver the amazing food that we love. We have a couple of locations that are closer to home but they can’t compete with the quality of the food that the Alliance location always has. The food is always fresh, hot and is exactly as we’ve ordered our food! Worth the drive.
  • Big fan of the old; bigger fan of the new Sep 10, 2017

    By ofcbrooks
    I don't use the app for a menu, but it would be nice to have one I think. I love the food and used all of my previous rewards before the update. I'm curious what had changed with the rewards. I suppose I'll find out at 100 points.
  • May 14, 2020

    By harre 4 the comments
    I havent had any problems with the app. The food descriptions were good and payment (including tip) was just fine. I was able to modify the items with ease which is GREAT if you want or dont want something on your meal. I havent used the rewards option yet so I guess that will be one to try out and update the review on that at a later time.
  • Mar 14, 2021

    By Cecilia Bishop
    Easy online ordering!! Picked up at designated time but it took longer than expected the cashier didn't seem very attentive. Overall satisfied with visit.
  • Masks Optional for Kitchen Staff? Jan 13, 2021

    By Marge49
    We enjoyed our food at Fuzzy’s tonight but it was a little concerning to see the kitchen staff either wearing no mask or a mask not covering their nose or a mask not covering their nose or mouth. I wasn’t sure what the rules were for that but it made us a little uncomfortable knowing people were preparing our food and not taking the safety precautions they should. Other places we’ve been have been very diligent about wearing a mask. While I’m sure it’s uncomfortable they need to make sure the customer feels safe.
  • Mar 3, 2021

    By Raymond Ortiz
    FUZZY'S is always a fun time. tasty food and drinks are always good. wish we could use points to purchase apparel.
  • Oct 3, 2020

    By Stefan Eckardt
    App works great. Never had an issue with it. The only problem I have is they only let me redeem enough reward point for one item "when using the app", or at least that's what I was told at the restaurant. That's a ridiculous policy. Many places will let you redeem as many points as you have for as much as those points will buy. But the app itself works fine.
  • Great app but... Dec 29, 2020

    By Piolín_125
    I wish there wasn’t a time limit that tells you how long you have before you can redeem the reward. I almost lost my points that I earned up. Thats pretty messed up because then you could lose both money and points because of their point system. Other restaurants don’t have a timer.
  • Don’t forget the queso! May 19, 2020

    By Mdblackmon
    Fuzzy’s is an awesome place to eat! My wife and I always get queso when we go. I decide to pickup, I live 5 miles from the Bryant I location. I pick up food, get home, sit down to eat (no Queso) got the chips but no queso. I make the 10 mile round trip back home with the queso. Taco’s were good, my wife’s chicken salad contained mostly the bottom of iceberg lettuce (the white part).
  • Mar 27, 2021

    By Kathy Ramirez
    VERY good breakfast burritos. But the app is kinda tricky to set up an account. Name, email, etc screen isn't intuitive, doesn't give clear errors. It wouldn't advance until I fooled around with the name. Must have first, space, and at least 1 letter for last. Took several attempts before I "guessed" that that's what was required. Hard to find the menu option for scanning barcodes, from a receipt, to collect points.
  • Mar 10, 2021

    By Vickie2 Homegirl
    I like the variety of food on the menu, and the breakfast all day for late night workers. Although the Service has been going down at Grapevine and Euless locations, with the exception of some of the staff that's been there awhile who know what they're doing. At Euless location there's one employee who doesn't have good humor. Always carries a smirky attitude. When he works he doesn't come around often. When he does show up, after making you wait, it's real quick and disappears. Not good for me.
  • Apr 26, 2021

    By Payton Dorman
    The app is very functional and efficient the food was alright and the service was decent too no complaints!
  • Update Loop Sep 25, 2019

    By Fixed Review
    The app tells me to update and takes me to the app store which just offers to open the app which sends me right back to the update screen in the app. I think it is wanting me to update my IOS so it can update the app. I looked for a contact developer link but found nothing, hence the 3 star review as my only way to let the app developer know that I shouldn’t have to update my IOS to use there app. The old version should be made to work with previous IOS versions even if it means the user doesn’t get the new bells and whistles.
  • Nov 17, 2020

    By Neel Priyadarshi
    Once I was placing order for breakfast and after going thru menu and doing all the stuff, it says restaurant is not open yet. It should check first if restaurant is open or not before letting user go to menu item.
  • Great Place Jan 29, 2019

    By rockypollyd
    Great place with a fun environment. My complaint is the ordering process, today I had to wait in line 15 minutes just to order and there were only 6 customers ahead of us. The two cashiers would just walk away, or take a long time to make drinks. It was a frustrating process waiting in line. Food is great, just please make the ordering process easier, and don’t have cashiers walk away while there are customers in line, waiting!
  • Please fix ability to tip May 1, 2020

    By Houston118828371
    I love, love, love Fuzzy’s and have ordered there many times over the last few months, but I feel bad because for some reason the app won’t let you tip. For some reason it errors when you go to pay acting like it’s a split payment. Thankfully tonight I asked the girl if they could accept a cash tip and they could. I really want to give back to them for all their hard work during this time.
  • Feb 20, 2019

    By lisa kobak
    i have a better time with this app than most of the reviewers, but using the rewards seems impossible. I earn the rewards by ordering online, but it will not let me use the rewards by ordering online. Then after ordering in store the same day it won't let me use my rewards which costs me money i had not intended on spending. How do i use the freakin rewards i've earned???!!
  • Fuzzy’s has good food. Service is slow at times. Dec 28, 2019

    By BuzzMumbo
    Wanted to substitute a spicy sauce for the house garlic sauce that they put on pretty much everything. Was told it would cost 75 cents to take off the spicy sauce and put the garlic sauce on my California Heat taco. Ridiculous. I eat at Fuzzy’s weekly (if not more) because it is about a hundred yards from my house and is convenient. Food and service is inconsistent. Depends on who is working. Take out orders are correct about 50% of the time.
  • Oct 8, 2019

    By Mark Mathison
    As many have pointed out the new rewards aren't as good as before... However, fuzzys did a great job of warning us a month or more in advance to use it, or to see it change. So stop complaining about your missing $50+ dollars of rewards... you rarely spend them anyway if you had that much saved. My issue is related, it's the false advertising on the app description "Earn rewards faster." As many point out spending $150 to redeem for a $8 item is slower than spending $100 to earn $10.
  • Mar 31, 2021

    By Matt Edwards
    App crashes. Id actually use the app more if you had nutrition information listed by each item, make it easier to know how many calories Im about to consume. I like being able to order mobile but make it easier to use my points.
  • Apr 20, 2021

    By Matthew Helliwell
    I built up all kinds of points, then I am only able to redeem one thing at a time. I am going to go back every hour until I use up my points and then delete this app.
  • Sep 26, 2019

    By Czassity
    The previous rewards system has a good flow and feeling of Earned to Redeem ratio. This new system is a joke. Clearly the company was losing money off of it, because the new values for certain items to "redeem" are ridiculous. 1,250 points equals $12.50 spent, to get a $7 salad? That's almost double. I had $20 in rewards cash back and I feel absolutely cheated by this new system. I could've redeemed those points for two salads and a side, and now I can barely afford one. Don't try to pass it off as a "new and better" system when you're actually shiesting customers in the process. Be honest about it.
  • Disgruntled Jan 30, 2019

    By sadiemaedogowner
    What happened to the gladiolus store? What rude NEW employees from the colonial store! It was a homey, FRIENDLY atmosphere with happy employees. There is a new LAZY new African American girl that literally said who cares about cleaning the drink and silverware area! Then there was a younger white gal sitting playing on her phone doing nothing. The only 2 doing anything were 2 of the old employees who are being told to look for other jobs. I will no longer be going there. Terrible mistake management has made. I know MANY regulars who are done with that place. Sad.
  • Scan your receipt Apr 3, 2019

    By TM Power
    I went to Fuzzy’s On Saturday and had my receipts to scan after we received our food. I scanned one receipt and it gave me credit. However, the other two receipts required that I waited 4 hours before I could scan my additional receipts. After waiting over six hours I try to scan my additional receipts with the same error message. The next morning I tried to scan the receipts within the three day window and still received an error message regarding the four hours between scans. I have sent three emails to Tech Support to no avail. I went to their website and clicked on contact us to let them know the problem. I have never heard back from using that method either. It would appear that Fuzzy’s no longer supports their app or the customers. It’s a shame.
  • David Haldeman Oct 4, 2019

    By davehaldeman
    I like fuzzies but this app is just horrible, I’ve tried to use rewards points or rewards specials twice and both times it doesn’t tell you that redeeming the thing has to be done in person in front of the staff in order to redeem it and it expires in less than 10 minutes. The most recent buy one taco get one free on taco rewards day said you could even use it online so I hit it and there was no way to do it at least none that I could figure out and I can’t make it down to fuzzies in nine minutes and 30 seconds. It’s just a terrible terrible app and it’s turning me away from even using the app which is one of the big badges to going to fuzzies because you can skip the line.
  • Points system devalues reward Sep 28, 2019

    By hsu2001
    In the previous system, you simply received $10 for every $100 spent. If your order was $6.50, you kept the $3.50 balance and could use it later. Well worth it and kept me at Fuzzys over other options. Points system inflates price equivalent and locks in product options. You cannot take $3.50 off your bill, you have to take the entire 1250 points or nothing. My regular order is the brisket nachos—highly recommend. Retail is 7.99. But it takes 1250 points. In old system, I can get free nachos with rewards to spare after $100 spent. New system, I use all my rewards AND spent 25% more to get them. Bad “upgrade”. 5 stars to return to old system.
  • Seriously bad app May 5, 2020

    By Jim Ankrum
    I tried to use it to order food while in fuzzy’s parking lot and when it got to the payment option it couldn’t complete because I added a tip. So I removed the tip which removed my credit card info. So I decided to just choose pay when I pick up. Nope, when I clicked that option it said cash not accepted. So I just went to Taco Bell instead. Not as good, but I was eating in less time than I fought this app. When I got home I decided to get the app all set up for next time. I tried to change my birthday and nope, it rolls back to today’s date when I tried. Uninstalled, not going to bother any more.
  • This one will fail Oct 11, 2019

    By Swimjess511
    We love the food, like the prices, but this Fuzzys will not survive at this intersection. They like to give the appearance of closing early and this will cost them their business. Any time we show up after 8pm (supposed to be open until 11) the stools are up on the tables, the lights are dimmed and the tea/lemons have all been emptied. There was one night we showed up at 9pm, all stools up, most lights off, TVs and music off, neon sign off, nobody at the front. You’d never know it was open if you didn’t open the unlocked front door. This is a standard for this location. They clearly don’t want to be here and soon they won’t be.
  • Scan your receipts within 3 days or they don't count Aug 28, 2017

    By Gdghvdf
    I really do not like the updated app. I had problems logging in once it updated and during that timeframe, I collected my receipts to scan. Once I was able to log on, I tried to scan the receipts and it said something to the effect "Sorry, the receipt is too old" I just thought it was a glitch. I recently went to fuzzys on a Friday, didn't get to scanning the receipt until Tuesday and it said the same thing. I now see at the bottom of the receipt it has to be scanned within 3 days to count. I have almost 150 points that are not valid. Super frustrating!
  • Mar 29, 2019

    By Mark Johnson
    This app was great, but it's now losing some stars since you've implemented a rule change where I can only get points for one purchase every four hours. Um, you guys host a trivia night every week in my town, which means we're sitting there for 2 and a half hours ordering drinks multiple times, but now all of a sudden we can't earn reward points because we're sitting there longer giving you money??? Gtfo, and you can sure as hell bet I'll be cutting back on my drinks there, too!!
  • Changed the rewards scheme to lesser benefit of the customer Jan 4, 2020

    By VivekMreddy
    I loved this placed and loved the rewards when it was just “Fuzzy’s cash back”. But now it’s kind of ridiculous and the rewards are far less than they used to be. Not only that, I can only redeem 1 “award” per visit!!!!! Crazy. And that’s not even considering the fact that if the location you’re at is “having network issues” and the barcode you scan has 999.....X under it, you can’t redeem your purchase as a reward! Overall, terrible and will stop going purely because they clearly don’t care about their customers.
  • Sep 30, 2019

    By kenscsi
    Updated, see below... As I suspected, we have to spend A LOT (33%-66%) more money to get the equivalent of the old $10 system. Booo! The old rewards system WAS one of the reasons Fuzzy's used to be the go-to place for me and my family. Not so much any more. Update: On 9/27, I used 1000 points to buy a burrito. Prior to, I had 1440 w/ 60 to go until my next reward. After, I have 0 points w/ 330 to go. Do the math & watch your points balance! I reached out to support, but have had no response.
  • May 6, 2020

    By Doug Lowe
    We just had the absolute worst experience at your McKinney location. Got there just after 5:30 to pick up an order that according to the app was going to be ready at 6:15, we were told that they were 45 minutes behind on orders, so we decided to wait. An hour after our promised time, we got up to find out how much longer it was going to be, and they told us that we still had at least another hour! Now we are driving around trying to find food after canceling our order. Our kids are hungry

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