FollowMyHealth®
MedicalAllscripts Healthcare Solutions Inc
Manage your healthcare through the FollowMyHealth® Universal Health Record.
1M+
Downloads
About FollowMyHealth®
Featured on Must-Have Apps to Get Medical Help in Case of an Emergency
About FollowMyHealth®
Manage your healthcare through the FollowMyHealth® Universal Health Record.
see more about FollowMyHealth®
FollowMyHealth®
About FollowMyHealth®
Google Play
Access and manage your health information on-the-go with the mobile version of your Universal Health Record powered by FollowMyHealth®.
View test and lab results, request prescription renewals, communicate securely with your physicians, schedule appointments, and more – for you and your family with 24/7 online access!
View test and lab results, request prescription renewals, communicate securely with your physicians, schedule appointments, and more – for you and your family with 24/7 online access!
App Store
Take control of your health information. The new and improved mobile version of your personal health record, powered by FollowMyHealth®, is easy to use and easy to navigate.
From the home screen, you can view your current health summary, reminders and recent account activity—and quickly click to your medical profile and profiles of family members you’re authorized to view. You also get 24/7 access for:
• Communicating securely with your care team.
• Scheduling appointments.
• Viewing test and lab results.
• Requesting prescription refills.
• Managing your preferred pharmacy for prescription renewals.
• Managing connections with healthcare organization to access your health information and interact with providers.
• Paying outstanding bills and view your billing history.
• Viewing and manage your demographics, contact information, and insurance policies.
(Please note: The availability of some features may be dependent on your connected organizations.)
Take full advantage of the modern iOS features such as:
• Passcodes and Touch ID: Create a Mobile Passcode or use Touch ID to quickly and easily sign in to FollowMyHealth® Mobile. Touch ID requires iOS 8 and up. Mobile Passcode will work on any iOS device.
• Push Notifications: In addition to receiving FollowMyHealth® notifications via text and/or email, notifications can now be pushed directly to your iOS device. App badges notify you at a glance of important new information within your FollowMyHealth® account.
• Apple Watch: Convenient access to FollowMyHealth® push notifications and Action Center items directly from your Apple Watch.
• Apple VoiceOver: Improves accessibility for visually impaired users.
• Apple Health: Automatically import blood pressure, steps, weight and glucose readings from Apple Health into your FollowMyHealth® account.
From the home screen, you can view your current health summary, reminders and recent account activity—and quickly click to your medical profile and profiles of family members you’re authorized to view. You also get 24/7 access for:
• Communicating securely with your care team.
• Scheduling appointments.
• Viewing test and lab results.
• Requesting prescription refills.
• Managing your preferred pharmacy for prescription renewals.
• Managing connections with healthcare organization to access your health information and interact with providers.
• Paying outstanding bills and view your billing history.
• Viewing and manage your demographics, contact information, and insurance policies.
(Please note: The availability of some features may be dependent on your connected organizations.)
Take full advantage of the modern iOS features such as:
• Passcodes and Touch ID: Create a Mobile Passcode or use Touch ID to quickly and easily sign in to FollowMyHealth® Mobile. Touch ID requires iOS 8 and up. Mobile Passcode will work on any iOS device.
• Push Notifications: In addition to receiving FollowMyHealth® notifications via text and/or email, notifications can now be pushed directly to your iOS device. App badges notify you at a glance of important new information within your FollowMyHealth® account.
• Apple Watch: Convenient access to FollowMyHealth® push notifications and Action Center items directly from your Apple Watch.
• Apple VoiceOver: Improves accessibility for visually impaired users.
• Apple Health: Automatically import blood pressure, steps, weight and glucose readings from Apple Health into your FollowMyHealth® account.
Ratings & Reviews
4.7
223.9K+ Ratings
5
81+%
4
13+%
3
2+%
2
1+%
1
3+%
-
Community
If you suddenly feel sick at 3 am and you absolutely need to visit a doctor in the next 60 minutes, you need to have all your medical information ready. You can track your records so you're always ready and even pay doctor bills once your health comes back. more3 years ago
by Tyler
-
Community
Doesn’t work anymore…
Aug 4, 2021 By Steve PattersonSystem gives me a yellow caution sign and tells me “there was an issue accessing your account” … I’ve sent texts on several occasions with no response… -
Expert
- Take control of your health! Get 24/7 access to your medical information and healthcare records anywhere you have your mobile device
- Receive instant push notifications anytime there is important new information waiting in your FollowMyHealth® profile
- Safe and secure! All your info is mobile passcode and Touch ID protected at all times
-
BEST Patient/Doctor Medical App & 100% (FREE) 5 STARS ⭐️
Sep 12, 2021 By CodeMan_11This app is by far the BEST and it’s 100% completely FREE. As a patient you’re able to make all of your doctor (Appointments, view all of your Lab Results, read all Medical Records, and have a list of your current prescription medications showing when refills are due including simply clicking an icon to request a refill without even having to see your doctor (depending on the medication of course). Using this app will make your entire doctor office visits a completely new experience. Everyone should have this app. In an emergency, all of your medical records can be viewed within seconds. ** ATTENTION DEVELOPERS ** Please look into updating & fixing your (BILLING FEATURES). My only suggestion/complaint is… I’ve never been able to view my medical bills or make payments using the app. Other than this minor issue, you’ve done an amazing job creating the BEST user friendly app on the market, including ensuring all personal information is safe & secure. Thank you in advance for looking into fixing the (billing) features. Job well done! more -
Jun 3, 2022 By Shawnda PowellI think this app is 1 of the best that I've seen. It is so easy to navigate through & keep up with any test results, upcoming appts & more. Also, it's really easy to send a message to my care team & to view their responses. I find that being able to communicate with them through messaging is much easier than trying to call because I don't have to go through listening to a lot of prompts, be on hold for a long time, or having to leave a voice-mail for the person once my call is answered. more -
Jun 29, 2022 By Alfonso RubioThe app can be a tad intimidating but once you figure it out, it's very easy to navigate! I enjoy the notes made.. and the ability to reach out to your care providers.. Another great feature is the push notifications, emails and texts messages.. their is no way to forget or dismiss your schedule appointments. more -
Prescription that has refills
Feb 3, 2022 By Big Free WillYes I’m have a big deal with CMC Pharmacy it would be a lot nicer the med you don’t need refill on automatically go to In house pharmacy instead of letting the nurse call them back in I’ve had trouble with this for the past 4 months while using the Dr Telecommunication programs though med when I ask for the pharmacy to fill should go to the pharmacy not back to my nurse if that the case just take refill meds completely off the app because it a big hassle and I’ve tried to speak with CMC pharmacy they are in need of hiring someone that know what there job dusty are and not hang up the phone before you ask for all your prescription to be refilled there not gonna be in business too much longer if that keep happening because I know if there doing it to me how many others are done the same way that reason this app received a 3 rating because the pharmacy and CMC is all connected the phone line is so rude I even called in my medicine that more ok the caller I spoke with stated they on have 2 more to fill and I’m covered ok that was at 9;00 am well 4:00pm the following day I was able to finely get my med on there rude behavior Hangup the phone before I’m done asking questions thank more -
May 28, 2022 By Bill BlankenshipThis app is a game changer! It saves so much time by allowing direct communication between our Doctors/ Nurses and much more. Previously, you had to call & leave messages, which usually meant multiple missed calls, etc. There are many other advantages as well, such as access to details from Dr. visits, test results, etc. I recommend that everyone should take advantage of this technology. more -
Review
Feb 17, 2021 By Bleu-MoonEverything is quicker when your waiting for results. I have meds that go 2 places. Instantly a reply that a certain Med was sent to CVS and Optum. No confusion. I’m 70 y/o and also want to mention the convenience with what’s going on. Meds delivered. I haven’t been driving but it’s great to know I can get a ride to and from the office visits. Any questions—no problem an Evisit and you don’t have to wait. Dental insurance. More to Love u for. With times how they are I feel the best care that can be given is in place. I am grateful for Dr Kapov treating me with respect and I know I’m getting the best!!! He listens and is there for you. He even is the one to introduce me to getting Optum. Convenient and 9 free medications. Who could ask for more? He sympathized when I lost my brother to COVID. I actually look forward to a visit no matter the circumstances because I know I’ll be getting the best care!!! Thank you for letting me voice the appreciation I have for all your doing to keep me feel safe and knowing your always there. Well u deserve more than 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ more -
Jul 9, 2022 By George WheelerPretty go so far. I like the option of contacting my doctor directly through the app, being able to choose prescriptions that I'm referencing, and streamline our communication. What I think can be improved? It would be nice to have an option to Reply to a doctor's response without having to send a whole new message. If it's already an option in the app, it certainly isn't easy to find. more
-
BEST Patient/Doctor Medical App & 100% (FREE) 5 STARS ⭐️
Sep 12, 2021 By CodeMan_11This app is by far the BEST and it’s 100% completely FREE. As a patient you’re able to make all of your doctor (Appointments, view all of your Lab Results, read all Medical Records, and have a list of your current prescription medications showing when refills are due including simply clicking an icon to request a refill without even having to see your doctor (depending on the medication of course). Using this app will make your entire doctor office visits a completely new experience. Everyone should have this app. In an emergency, all of your medical records can be viewed within seconds. ** ATTENTION DEVELOPERS ** Please look into updating & fixing your (BILLING FEATURES). My only suggestion/complaint is… I’ve never been able to view my medical bills or make payments using the app. Other than this minor issue, you’ve done an amazing job creating the BEST user friendly app on the market, including ensuring all personal information is safe & secure. Thank you in advance for looking into fixing the (billing) features. Job well done! more -
Jun 3, 2022 By Shawnda PowellI think this app is 1 of the best that I've seen. It is so easy to navigate through & keep up with any test results, upcoming appts & more. Also, it's really easy to send a message to my care team & to view their responses. I find that being able to communicate with them through messaging is much easier than trying to call because I don't have to go through listening to a lot of prompts, be on hold for a long time, or having to leave a voice-mail for the person once my call is answered. more -
Jun 29, 2022 By Alfonso RubioThe app can be a tad intimidating but once you figure it out, it's very easy to navigate! I enjoy the notes made.. and the ability to reach out to your care providers.. Another great feature is the push notifications, emails and texts messages.. their is no way to forget or dismiss your schedule appointments. more -
Prescription that has refills
Feb 3, 2022 By Big Free WillYes I’m have a big deal with CMC Pharmacy it would be a lot nicer the med you don’t need refill on automatically go to In house pharmacy instead of letting the nurse call them back in I’ve had trouble with this for the past 4 months while using the Dr Telecommunication programs though med when I ask for the pharmacy to fill should go to the pharmacy not back to my nurse if that the case just take refill meds completely off the app because it a big hassle and I’ve tried to speak with CMC pharmacy they are in need of hiring someone that know what there job dusty are and not hang up the phone before you ask for all your prescription to be refilled there not gonna be in business too much longer if that keep happening because I know if there doing it to me how many others are done the same way that reason this app received a 3 rating because the pharmacy and CMC is all connected the phone line is so rude I even called in my medicine that more ok the caller I spoke with stated they on have 2 more to fill and I’m covered ok that was at 9;00 am well 4:00pm the following day I was able to finely get my med on there rude behavior Hangup the phone before I’m done asking questions thank more -
May 28, 2022 By Bill BlankenshipThis app is a game changer! It saves so much time by allowing direct communication between our Doctors/ Nurses and much more. Previously, you had to call & leave messages, which usually meant multiple missed calls, etc. There are many other advantages as well, such as access to details from Dr. visits, test results, etc. I recommend that everyone should take advantage of this technology. more -
Review
Feb 17, 2021 By Bleu-MoonEverything is quicker when your waiting for results. I have meds that go 2 places. Instantly a reply that a certain Med was sent to CVS and Optum. No confusion. I’m 70 y/o and also want to mention the convenience with what’s going on. Meds delivered. I haven’t been driving but it’s great to know I can get a ride to and from the office visits. Any questions—no problem an Evisit and you don’t have to wait. Dental insurance. More to Love u for. With times how they are I feel the best care that can be given is in place. I am grateful for Dr Kapov treating me with respect and I know I’m getting the best!!! He listens and is there for you. He even is the one to introduce me to getting Optum. Convenient and 9 free medications. Who could ask for more? He sympathized when I lost my brother to COVID. I actually look forward to a visit no matter the circumstances because I know I’ll be getting the best care!!! Thank you for letting me voice the appreciation I have for all your doing to keep me feel safe and knowing your always there. Well u deserve more than 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ more -
Jul 9, 2022 By George WheelerPretty go so far. I like the option of contacting my doctor directly through the app, being able to choose prescriptions that I'm referencing, and streamline our communication. What I think can be improved? It would be nice to have an option to Reply to a doctor's response without having to send a whole new message. If it's already an option in the app, it certainly isn't easy to find. more -
Rebecca
Feb 16, 2020 By open up nowThis APP is a must have to keep up on your health. Patients should have access to their test results....it is our body, we need to know what is going on with our health. I am now able to put together suitable questions from reading test results to go over with my physician to become more involved with my treatment plan. I can now match up procedures and dates with invoices I receive for copayments. Now I can see why I was being billed since the bills never give details just dates and invoice numbers. Helps out with my accounting procedures. Since I see several specialists I can now print out various testing performed and test results to go over with them so they are not duplicating orders for tests. Having my medical records available to me at my fingertips allows me to become more knowledgeable about my personal health issues through viewing first hand various procedure results so that I can be more hands on now on how I can personally maintain a healthy lifestyle, realizing my limitations with the various diseases I am living with on a daily basis. more -
Jun 13, 2022 By Robert KuhlGood & bad: very useful for messaging my doctor for appointment requests and prescription renewals. However the portion with documentation such as results is too wildly. I currently have over 850 'results' but there is no way to select all and make all unread, no batch processing so to speak, you have to go through everything one by one. But all in all it's a pretty good app it works well. more -
Absolutely essential.
Apr 15, 2021 By change the games name.I have a lot of specialists, which means a lot to keep track of- appointments, medications, questions/concerns, and even your diagnoses. I don’t have to make calls or sit on hold to express concerns, questions, this app even keeps track of my appointments so I don’t have to go through my appointment cards to find and check info I need to schedule appointments. I can send a message to my doctor whenever the need arises, and she can respond quickly too. It’s really beneficial, I wish all of my doctors used this system. It would save me a lot of stress and make managing my healthcare much easier. When you have health problems, life is difficult enough. This app seeks to attempt to reduce some of the stress of this kind of life (and is successful in that goal, IMO), and things like this are as good as gold for people struggling the way I do. It gives us time to take a breath, relax, de-stress a bit. I 10/10 recommend. If your doctors have this system in place, use it. It’s really a life saver. more
-
Community
Doesn’t work anymore…
Aug 4, 2021 By Steve PattersonSystem gives me a yellow caution sign and tells me “there was an issue accessing your account” … I’ve sent texts on several occasions with no response… -
Constantly crashes, worthless customer support
Jun 6, 2018 By Bugaboo06When I first got this app a couple of years ago, it worked great. Sometime last year, it suddenly started crashing as soon as I logged in. I could see my information momentarily, and then it would just close. I reinstalled it twice, I installed updates, nothing helped. So I contacted customer service. But instead of listening to me, they treated me like a moron, as though I must never have seen a piece of technology created in the last half-century. They insisted I reinstall it again. They insisted I didn’t know how to properly install an app (I guess tapping a button that says install is confusing for some....). They refused to acknowledge that the problem might be a bug in their software. They told me to try it on a different device. (I did, by the way, and it didn’t work any better on my iPad than it did on my phone.) They went back to the brilliant summation that I must be installing it wrong. Unfortunately, my doctor’s office insists on using this platform for most communication. I guess I installed them wrong, too? Update: The developers continue to do nothing to fix the app, although they did offer the extraordinarily helpful suggestion that I contact my medical provider to resolve the problem with *their* software. This makes tons of sense. In fact, I always contact my GP when I have computer issues. I’m sure he can fix this, too! more -
Jun 23, 2022 By Angel AcostaApp constantly displays notifications that are not very helpful. Example, new clinical items, you click on it and it just show a huge list with all your history, the items shown as "new" seem to be endless and there's no instruction or clear direction on where you are supposed to look for updates from your doctor. The text in the results from labs gets all jumbled up because the font size vs display space is not calculated correctly which leaves you with charts that are impossible to read. more -
Jul 10, 2022 By CynthiaBeen using this app for 6 months just fine... now, it sucks. The messaging system no longer works. Messages to my doctor bounce back, the prescription refill request bounces back. I cannot chat with the office... sigh. I have been trying to send messages now for a solid week, I try everyday. Don't bother downloading it.. maintenance on the app is non-existent. Trying one more time, then it goes in the trash more -
Not very good
Nov 27, 2017 By charisma1372If this app worked consistently and the way it is supposed to work it would be amazing, but I have had many problems with this app. After having major heart surgery, I downloaded it only for the convenience of being able to “easily” pay my bills. Immediately after downloading, I wasn’t able to even view my bills, much less make payments, so I contacted customer service. Once they finally straightened everything out after a few weeks, I was able to make one month’s worth of payments. Now, each time I try to pay an invoice, I receive an error message that says the payment provider cannot be contacted ... whatever that means. Of course when I call the phone number to try to pay, I don’t get an answer. I’m not sure if there is a disconnect between the app and the actual doctors’ offices or what, but this app has been pretty much nothing but aggravation for me. Also, I don’t know if it is supposed to automatically update but my insurance changed 5 months ago and that still hasn’t been reflected in my patient information. I understand that doctors are busy etc etc etc but this app has certainly not done much to make it easier for me to keep track of my records and bills. more -
May 30, 2019 By A Google userI have had a lot of trouble with the app. It says Warning, unable to retrieve your information, when I try to login. Also when I finally do get to login, it doesn't load my messages, appointments, very slow, can't access my providers to send a new message, my providers are wiped out of each aspect of the app, etc. It was fine yesterday, now it is impossible to utilize. Please help. Thank you. more -
Aug 24, 2019 By A Google userSo far as I can tell, it's not possible to print out multiple test results in a single document, you can only view them in the app individually. That is unhelpful to the patient who wants to archive his medical records on his own computer or send results to another practitioner. It's a serious weakness. The developer suggests printing from a PC, but the web site specifically says that results have to be printed individually on the web. more -
Breaks Bluetooth After Connecting with Cellular Data
Mar 31, 2019 By BullRun4MeI’ve had my iPhone XS since launch day and haven’t had any bluetooth problems until installing this app in Feb 2019. Every time I logged in with this app using cellular data it would break all Bluetooth connections from my iPhone, even to my Apple Watch and car infotainment system. Bluetooth would not work again until I disabled cellular data to this app (and this app only) in settings, reset bluetooth and/or reboot the phone. I had no problems if I used only wifi for this app and kept this app’s cellular data settings to off. This makes the app useless since I usually have access to a computer when on wifi thus I would just log in via the website. What business does this app have with bluetooth anyway? I’ve deleted this app from my iPhone and haven’t had any bluetooth problems since. This app works well for it’s designed purpose but the effect it has on my phone is unacceptable (it gets 2 stars instead of one since others who only intend to log on via wifi may still find it useful). more
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Community
If you suddenly feel sick at 3 am and you absolutely need to visit a doctor in the next 60 minutes, you need to have all your medical information ready. You can track your records so you're always ready and even pay doctor bills once your health comes back. more3 years ago
by Tyler
-
Community
Doesn’t work anymore…
Aug 4, 2021 By Steve PattersonSystem gives me a yellow caution sign and tells me “there was an issue accessing your account” … I’ve sent texts on several occasions with no response…
-
Expert
- Take control of your health! Get 24/7 access to your medical information and healthcare records anywhere you have your mobile device
- Receive instant push notifications anytime there is important new information waiting in your FollowMyHealth® profile
- Safe and secure! All your info is mobile passcode and Touch ID protected at all times
-
BEST Patient/Doctor Medical App & 100% (FREE) 5 STARS ⭐️
Sep 12, 2021 By CodeMan_11This app is by far the BEST and it’s 100% completely FREE. As a patient you’re able to make all of your doctor (Appointments, view all of your Lab Results, read all Medical Records, and have a list of your current prescription medications showing when refills are due including simply clicking an icon to request a refill without even having to see your doctor (depending on the medication of course). Using this app will make your entire doctor office visits a completely new experience. Everyone should have this app. In an emergency, all of your medical records can be viewed within seconds. ** ATTENTION DEVELOPERS ** Please look into updating & fixing your (BILLING FEATURES). My only suggestion/complaint is… I’ve never been able to view my medical bills or make payments using the app. Other than this minor issue, you’ve done an amazing job creating the BEST user friendly app on the market, including ensuring all personal information is safe & secure. Thank you in advance for looking into fixing the (billing) features. Job well done! more -
Jun 3, 2022 By Shawnda PowellI think this app is 1 of the best that I've seen. It is so easy to navigate through & keep up with any test results, upcoming appts & more. Also, it's really easy to send a message to my care team & to view their responses. I find that being able to communicate with them through messaging is much easier than trying to call because I don't have to go through listening to a lot of prompts, be on hold for a long time, or having to leave a voice-mail for the person once my call is answered. more -
May 28, 2022 By Bill BlankenshipThis app is a game changer! It saves so much time by allowing direct communication between our Doctors/ Nurses and much more. Previously, you had to call & leave messages, which usually meant multiple missed calls, etc. There are many other advantages as well, such as access to details from Dr. visits, test results, etc. I recommend that everyone should take advantage of this technology. more -
Review
Feb 17, 2021 By Bleu-MoonEverything is quicker when your waiting for results. I have meds that go 2 places. Instantly a reply that a certain Med was sent to CVS and Optum. No confusion. I’m 70 y/o and also want to mention the convenience with what’s going on. Meds delivered. I haven’t been driving but it’s great to know I can get a ride to and from the office visits. Any questions—no problem an Evisit and you don’t have to wait. Dental insurance. More to Love u for. With times how they are I feel the best care that can be given is in place. I am grateful for Dr Kapov treating me with respect and I know I’m getting the best!!! He listens and is there for you. He even is the one to introduce me to getting Optum. Convenient and 9 free medications. Who could ask for more? He sympathized when I lost my brother to COVID. I actually look forward to a visit no matter the circumstances because I know I’ll be getting the best care!!! Thank you for letting me voice the appreciation I have for all your doing to keep me feel safe and knowing your always there. Well u deserve more than 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ more -
Rebecca
Feb 16, 2020 By open up nowThis APP is a must have to keep up on your health. Patients should have access to their test results....it is our body, we need to know what is going on with our health. I am now able to put together suitable questions from reading test results to go over with my physician to become more involved with my treatment plan. I can now match up procedures and dates with invoices I receive for copayments. Now I can see why I was being billed since the bills never give details just dates and invoice numbers. Helps out with my accounting procedures. Since I see several specialists I can now print out various testing performed and test results to go over with them so they are not duplicating orders for tests. Having my medical records available to me at my fingertips allows me to become more knowledgeable about my personal health issues through viewing first hand various procedure results so that I can be more hands on now on how I can personally maintain a healthy lifestyle, realizing my limitations with the various diseases I am living with on a daily basis. more -
Absolutely essential.
Apr 15, 2021 By change the games name.I have a lot of specialists, which means a lot to keep track of- appointments, medications, questions/concerns, and even your diagnoses. I don’t have to make calls or sit on hold to express concerns, questions, this app even keeps track of my appointments so I don’t have to go through my appointment cards to find and check info I need to schedule appointments. I can send a message to my doctor whenever the need arises, and she can respond quickly too. It’s really beneficial, I wish all of my doctors used this system. It would save me a lot of stress and make managing my healthcare much easier. When you have health problems, life is difficult enough. This app seeks to attempt to reduce some of the stress of this kind of life (and is successful in that goal, IMO), and things like this are as good as gold for people struggling the way I do. It gives us time to take a breath, relax, de-stress a bit. I 10/10 recommend. If your doctors have this system in place, use it. It’s really a life saver. more -
Same Day Service!!
Oct 17, 2021 By dmor51I had my blood work done at Bay Care and the results started populating on Follow My Health that afternoon. It took 48 whole hours for all the results to hit but OMG I didn’t have to wait a week to see my doc to get them!! Stellar, just stellar. Better yet, it gives me the normal range snd if I’m high, mine is in red. A red flag for real!! Then I press a little “I” and it explains it all to me!! I love my doctor’s face when I say “well my creatinine is a little high but we aren’t worried about that right now, are we because it’s only a tenth of a point and that will come down when I…blah blah!” He LOVES that I’m paying attention and planning based on my numbers. And I love that I’m learning about the numbers and CAN fix them - mostly without meds if I just pay attention BECAUSE OF THIS APP!!! Thank you thank you thank you! I’m finally in control of MY health instead of relying on what the doctor thinks is important. I love snd trust him for big things, but I live in this skin every day and it ALL matters to me. more -
Jun 2, 2022 By Lena BrennanEverything in one place, fast an easy, and no phone calls! As someone with bad phone anxiety this app is a blessing, being able to contact my doctor directly without having to go through answering machines and waiting is great. Also having my medical history and renewing my prescriptions with literally the touch of a button is amazing. more -
It works very well
Dec 2, 2019 By Juanito931I am rating this from the patient side, not the physician/healthcare organization side. I have basically a collection of doctors from all different specialties, and nearly all of them use different patient portal softwares (except for the few that refuse to get one - and I do not blame them!) FollowMyHealth has a layout that is much more intuitive than some other patient portals. Messaging your doctor is a breeze. Refilling a Rx is a piece of cake. My doc even uploaded referral forms that I was able to easily access and print at home without having to go into the office. Also, as someone who has to take several Rx medications, I have struggled to keep each doctor up-to-date with my current medication plan. Sometimes the meds change, more often than not the nurses or office staff simply enter them incorrectly. On FollowMyHealth I can see the exact list of what was put into the EHR of that office. You can’t change the list yourself, but you can contact the office or wait until your next appointment. more -
Jul 16, 2022 By A Google userI use it to verify appointments and medications. Good to have this info quickly available. Update: I've been using FollowMyHealth for over four years since my original review. It is the best resource for communication with doctors office. Concise, clean & useful interface, and a variety of communication options. It has served me well. more
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Jun 29, 2022 By Alfonso RubioThe app can be a tad intimidating but once you figure it out, it's very easy to navigate! I enjoy the notes made.. and the ability to reach out to your care providers.. Another great feature is the push notifications, emails and texts messages.. their is no way to forget or dismiss your schedule appointments. more -
Jul 9, 2022 By George WheelerPretty go so far. I like the option of contacting my doctor directly through the app, being able to choose prescriptions that I'm referencing, and streamline our communication. What I think can be improved? It would be nice to have an option to Reply to a doctor's response without having to send a whole new message. If it's already an option in the app, it certainly isn't easy to find. more -
Jun 13, 2022 By Robert KuhlGood & bad: very useful for messaging my doctor for appointment requests and prescription renewals. However the portion with documentation such as results is too wildly. I currently have over 850 'results' but there is no way to select all and make all unread, no batch processing so to speak, you have to go through everything one by one. But all in all it's a pretty good app it works well. more -
Jun 17, 2022 By AUNT KEKKIEGood app.. The only thing I have issue with is the tiny text area when typing a message to my doctor. There's only 1 1/2 lines of text visible as you type. It's very difficult to edit misspellings, punctuation, etc... (for us older people who actually care about those things!) more -
Mostly really good
Feb 14, 2020 By whatwerksI like this app. I like having such complete immediate access to my medical records and to my doctor. I don’t like that I can’t paste into the journal or message, text that I cut or copied from a different application. And, I don’t like that I HAVE to go here to do certain things like I don’t remember exactly. I just know I got an email that sed I need login to access a message, and at that time I didn’t have access to a device on which I could download the app, so I could even login to the software. But that’s not the software’s fault. I stilllist it here still though because for ME as a consumer, it is related to the effectiveness this app exist to address. I like the journal function. Very helpful. I like the message my doctor and get a message back capability. I like that I can see lab results. It’s like I sed, OVERALL it’s a very good app. And, now signing up or logging in isn’t problematic anymore for me like it was in the beginning. So, good on y’all for creating a very functional app. more -
Sep 26, 2018 By A Google userThis app is great. Having the ability to view your lab results as they arrive is great. The ability to communicate securely with your caregiver is a winner. And the ability to make and cancel appointments is very good. Where the app looses points is on 3 items. ×The appointment module does not allow you to send that appointment to your calendar. ×You can only have information from one provider. ×There's no desktop version. more -
Feb 10, 2020 By A Google userThis is a useful app that is well designed. I found it very hard to navigate the first few uses and am also having a hard time getting my particular personal healthcare providers found and connected. I am sure more use will rectify both issues; or an update will eventually make it easier to use and offer customization of colors, fonts, menus, and other options and that will be fun and exciting! more
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Prescription that has refills
Feb 3, 2022 By Big Free WillYes I’m have a big deal with CMC Pharmacy it would be a lot nicer the med you don’t need refill on automatically go to In house pharmacy instead of letting the nurse call them back in I’ve had trouble with this for the past 4 months while using the Dr Telecommunication programs though med when I ask for the pharmacy to fill should go to the pharmacy not back to my nurse if that the case just take refill meds completely off the app because it a big hassle and I’ve tried to speak with CMC pharmacy they are in need of hiring someone that know what there job dusty are and not hang up the phone before you ask for all your prescription to be refilled there not gonna be in business too much longer if that keep happening because I know if there doing it to me how many others are done the same way that reason this app received a 3 rating because the pharmacy and CMC is all connected the phone line is so rude I even called in my medicine that more ok the caller I spoke with stated they on have 2 more to fill and I’m covered ok that was at 9;00 am well 4:00pm the following day I was able to finely get my med on there rude behavior Hangup the phone before I’m done asking questions thank more -
Patient Portal
Apr 25, 2021 By JustMebecausemynamewastakenI thoroughly enjoy having an accessible patient portal. But when I first established my account back in 2012 (or so) apparently I used one user ID w/password and then 2 years ago I was unable to access that account and signed in with a new user ID w/password. To add insult to injury, apparently when I was able to access the original account, I used thumb print recognition. Now to sign in I have to reject the thumb print sign in option to sign in manually. I called customer service and they are unable to merge my 2 accounts to give me a more complete medical history and they are also unable to disable the thumb print recognition. In addition to these issues, even though I only go to Northwell Health Urgent Care if needed, those visits do not show up in the patient portal so that part of my medical history is missing from my patient portal. And for some reason, results from my PCP who is also a Northwell physician do not show up in my patient portal....so more medical history information missing from my medical record. more
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Jun 23, 2022 By Angel AcostaApp constantly displays notifications that are not very helpful. Example, new clinical items, you click on it and it just show a huge list with all your history, the items shown as "new" seem to be endless and there's no instruction or clear direction on where you are supposed to look for updates from your doctor. The text in the results from labs gets all jumbled up because the font size vs display space is not calculated correctly which leaves you with charts that are impossible to read. more -
May 30, 2019 By A Google userI have had a lot of trouble with the app. It says Warning, unable to retrieve your information, when I try to login. Also when I finally do get to login, it doesn't load my messages, appointments, very slow, can't access my providers to send a new message, my providers are wiped out of each aspect of the app, etc. It was fine yesterday, now it is impossible to utilize. Please help. Thank you. more -
Aug 24, 2019 By A Google userSo far as I can tell, it's not possible to print out multiple test results in a single document, you can only view them in the app individually. That is unhelpful to the patient who wants to archive his medical records on his own computer or send results to another practitioner. It's a serious weakness. The developer suggests printing from a PC, but the web site specifically says that results have to be printed individually on the web. more -
Breaks Bluetooth After Connecting with Cellular Data
Mar 31, 2019 By BullRun4MeI’ve had my iPhone XS since launch day and haven’t had any bluetooth problems until installing this app in Feb 2019. Every time I logged in with this app using cellular data it would break all Bluetooth connections from my iPhone, even to my Apple Watch and car infotainment system. Bluetooth would not work again until I disabled cellular data to this app (and this app only) in settings, reset bluetooth and/or reboot the phone. I had no problems if I used only wifi for this app and kept this app’s cellular data settings to off. This makes the app useless since I usually have access to a computer when on wifi thus I would just log in via the website. What business does this app have with bluetooth anyway? I’ve deleted this app from my iPhone and haven’t had any bluetooth problems since. This app works well for it’s designed purpose but the effect it has on my phone is unacceptable (it gets 2 stars instead of one since others who only intend to log on via wifi may still find it useful). more
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Community
Doesn’t work anymore…
Aug 4, 2021 By Steve PattersonSystem gives me a yellow caution sign and tells me “there was an issue accessing your account” … I’ve sent texts on several occasions with no response… -
Constantly crashes, worthless customer support
Jun 6, 2018 By Bugaboo06When I first got this app a couple of years ago, it worked great. Sometime last year, it suddenly started crashing as soon as I logged in. I could see my information momentarily, and then it would just close. I reinstalled it twice, I installed updates, nothing helped. So I contacted customer service. But instead of listening to me, they treated me like a moron, as though I must never have seen a piece of technology created in the last half-century. They insisted I reinstall it again. They insisted I didn’t know how to properly install an app (I guess tapping a button that says install is confusing for some....). They refused to acknowledge that the problem might be a bug in their software. They told me to try it on a different device. (I did, by the way, and it didn’t work any better on my iPad than it did on my phone.) They went back to the brilliant summation that I must be installing it wrong. Unfortunately, my doctor’s office insists on using this platform for most communication. I guess I installed them wrong, too? Update: The developers continue to do nothing to fix the app, although they did offer the extraordinarily helpful suggestion that I contact my medical provider to resolve the problem with *their* software. This makes tons of sense. In fact, I always contact my GP when I have computer issues. I’m sure he can fix this, too! more -
Jul 10, 2022 By CynthiaBeen using this app for 6 months just fine... now, it sucks. The messaging system no longer works. Messages to my doctor bounce back, the prescription refill request bounces back. I cannot chat with the office... sigh. I have been trying to send messages now for a solid week, I try everyday. Don't bother downloading it.. maintenance on the app is non-existent. Trying one more time, then it goes in the trash more -
Not very good
Nov 27, 2017 By charisma1372If this app worked consistently and the way it is supposed to work it would be amazing, but I have had many problems with this app. After having major heart surgery, I downloaded it only for the convenience of being able to “easily” pay my bills. Immediately after downloading, I wasn’t able to even view my bills, much less make payments, so I contacted customer service. Once they finally straightened everything out after a few weeks, I was able to make one month’s worth of payments. Now, each time I try to pay an invoice, I receive an error message that says the payment provider cannot be contacted ... whatever that means. Of course when I call the phone number to try to pay, I don’t get an answer. I’m not sure if there is a disconnect between the app and the actual doctors’ offices or what, but this app has been pretty much nothing but aggravation for me. Also, I don’t know if it is supposed to automatically update but my insurance changed 5 months ago and that still hasn’t been reflected in my patient information. I understand that doctors are busy etc etc etc but this app has certainly not done much to make it easier for me to keep track of my records and bills. more
What’s Groovy
The app works well, is easy to use and my information has never been hacked. It is helpful to get test results prior to seeing my doctor so I can write down questions. I would like a way to see all results from each lab test in one place, and a way to print them and clear the notifications once I've read them without having to click on each one individually. Some of my information is outdated by years but, I assume, that must be because of the hospital not the app.
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What’s Subpar
This app has many issues. Very user unfriendly. First, your feedback mechanism in the app is broken. Second, the Lab Results pages are very difficult to use. I need to view a report showing the detail of all of the tests run on a given date of service in one easy to read view. The way its structured, I have to open each individual data point and I cannot see all of it at once. This is extremely difficult in diagnosing problems because in many cases, values across several different test points are important. Seeing them in a single view makes it much easier to spot problems. The lab provides a report that is usable. Why cant you provide that report? Third, if you are going to capture all of these single points of data, cant you show me trend information? I would like to see what the values were at multiple points in time. Again, I need reference points to help diagnose issues. Lastly, All Scripts needs to stop signing crappy contracts with crappy providers. There is no reason you should be delaying lab results. It is unethical to withhold data from a patient that you have, especially when the provider isnt monitoring it closely enough. They are busy, too busy. They have missed critical results before and since “you need to use the portal” to get information, this is the only way I can make sure my special needs child is safe without going to an ER or into the Hospital over routine labs. Dont let crappy providers tie my hands!
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FollowMyHealth®
Release Notes
22.2
22.2
22.2
May 24, 2022
Welcome to FollowMyHealth v22.2!
This update includes:
• The ability to manage your communication preferences by choosing how you want to be notified and what notifications you’d like to receive from FollowMyHealth and your connected healthcare organizations.
• The ability to view and remove single sign-on (SSO) links from your connected healthcare organizations.
• Improvements and bug fixes for joining a video visit from your mobile device.
21.3
November 1, 2021
Welcome to version 21.3!
This update includes:
• Enable and manage two-factor authentication for your account.
• Create a FollowMyHealth username and password, if you don't already have one.
21.2.1
September 28, 2021
Thanks for using FollowMyHealth! This update includes further improvements and bug fixes.
As a reminder, here’s what else is new in 21.2!
Scheduled Video Visit Enhancements
• Join your virtual visit from a text message or email invite – no account sign-in required
• New virtual waiting room and visit participant screen
21.2
June 22, 2021
Welcome to version 21.2!
Scheduled Video Visit Enhancements
Join your virtual visit from a text message or email invite – no account sign-in required
New virtual waiting room and visit participant screen
21.1.1
March 2, 2021
Thanks for using FollowMyHealth! This update includes improvements for messaging your provider.
As a reminder, here’s what else is new in 21.1!
• Change your FollowMyHealth username and password
• Submit a support ticket or give us feedback by tapping “Support”
21.1
February 5, 2021
Welcome to version 21.1!
This update includes:
Change your FollowMyHealth username and password
Submit a support ticket or give us feedback by tapping "Support"
20.3
October 24, 2020
Welcome to version 20.3!
This version includes:
Easily find a pharmacy near you, near your home or search for one by name, city or zip code
20.2.2
August 31, 2020
•Thanks for using FollowMyHealth! This update includes further improvements and bug fixes.
•As a reminder, here’s what else is new in 20.2!
•Appointment Improvements
o Easier appointment scheduling flow
o Quickly find a new provider when scheduling an appointment
•Verify and change your email.
•Add, change, or remove your mobile phone number.
20.2.1
August 6, 2020
•Thank you for your quick feedback! After several reports of difficulties loading appointments, we have swiftly found and fixed a bug that was causing the issue.
•In addition to the bug fix, here’s what else is new in 20.2!
•Appointment Improvements
o Easier appointment scheduling flow
o Quickly find a new provider when scheduling an appointment
•Verify and change your email.
•Add, change, or remove your mobile phone number.
20.2
August 4, 2020
•Appointment Improvements
o Easier appointment scheduling flow
o Quickly find a new provider when scheduling an appointment
•Verify and change your email.
•Add, change, or remove your mobile phone number.
20.1.6
June 19, 2020
Beginning June 30, 2020, users will no longer be able to sign in to FollowMyHealth with Yahoo. Additional support has been added to help those users create a FollowMyHealth username and password.
Varies with device
June 15, 2020
Beginning June 30, 2020, users will no longer be able to sign in to FollowMyHealth with Yahoo. Additional support has been added to help those users create a FollowMyHealth username and password.
20.1.5
May 5, 2020
Improvements for On-Demand Video Visits
• Receive care from your trusted physician while you’re staying home
• Keeps you and our healthcare workers safe by helping to limit unnecessary exposure
Additional Bug Fixes
20.1.4
April 24, 2020
Improvements for On-Demand Video Visits
• Receive care from your trusted physician while you’re staying home
• Keeps you and our healthcare workers safe by helping to limit unnecessary exposure
Additional Bug Fixes
20.1.3
April 15, 2020
Improvements for On-Demand Video Visits
• Receive care from your trusted physician while you’re staying home
• Keeps you and our healthcare workers safe by helping to limit unnecessary exposure
Bug fixes for viewing the Support Knowledge Base
20.1.2
April 7, 2020
Improvements for On-Demand Video Visits
• Receive care from your trusted physician while you’re staying home
• Keeps you and our healthcare workers safe by helping to limit unnecessary exposure
Bug fixes for viewing the Support Knowledge Base
20.1.1
April 5, 2020
Improvements for On-Demand Video Visits
• Receive care from your trusted physician while you’re staying home
• Keeps you and our healthcare workers safe by helping to limit unnecessary exposure
Bug fixes for viewing the Support Knowledge Base
20.1
February 18, 2020
•New wellness goals
o View and track your mood
o View and track your steps
o View and track your blood sugar
o View and track your weight
19.4
November 11, 2019
• View and accept/decline new goals in your wellness program
• New wellness goal types now supported
o View and track your blood pressure
o Monitor your weight
• View wellness goal reminders
19.3
August 15, 2019
New wellness landing screen
Track your mood and steps
Add appointments to your calendar
Improvements and bug fixes
19.2
May 23, 2019
Improvements and bug fixes
3.6.1
April 16, 2019
Improvements and bug fixes
3.6
February 28, 2019
Demographic changes to support middle name, preferred name, sexual orientation and gender identity
Support for viewing and completing discharge forms
Updated results page design to help find and retrieve results faster
3.5
November 12, 2018
Welcome to version 3.5! This version includes:
- Support for viewing and completing forms associated with appointments
- Links in secure messages
English & 1 more
- English
- Spanish
Everyone
No
22.2
22.2
May 26, 2022
Welcome to FollowMyHealth v22.2!
This update includes:
• The ability to manage your communication preferences by choosing how you want to be notified and what notifications you’d like to receive from FollowMyHealth and your connected healthcare organizations.
• The ability to view and remove single sign-on (SSO) links from your connected healthcare organizations.
• Improvements and bug fixes for joining a video visit from your mobile device
21.3.1
March 17, 2022
Welcome to version 21.3!
This update includes:
• Enable and manage two-factor authentication for your account.
• Create a FollowMyHealth username and password, if you don't already have one.
21.3
November 3, 2021
Welcome to version 21.3!
This update includes:
• Enable and manage two-factor authentication for your account.
• Create a FollowMyHealth username and password, if you don't already have one.
21.2.2
September 28, 2021
Thanks for using FollowMyHealth! This update includes further improvements and bug fixes.
As a reminder, here’s what else is new in 21.2!
Scheduled Video Visit Enhancements
• Join your virtual visit from a text message or email invite – no account sign-in required
• New virtual waiting room and visit participant screen
21.2.1
July 8, 2021
Thanks for using FollowMyHealth! This update includes further improvements and bug fixes.
As a reminder, here’s what else is new in 21.2!
Scheduled Video Visit Enhancements
• Join your virtual visit from a text message or email invite – no account sign-in required
• New virtual waiting room and visit participant screen
21.2
July 1, 2021
Welcome to version 21.2!
Scheduled Video Visit Enhancements
• Join your virtual visit from a text message or email invite – no account sign-in required
• New virtual waiting room and visit participant screen
21.1.2
June 1, 2021
Thanks for using FollowMyHealth! This update includes further improvements and bug fixes.
As a reminder, here’s what else is new in 21.1!
• Change your FollowMyHealth username and password
• Submit a support ticket or give us feedback by tapping "Support"
21.1.1
March 8, 2021
Thanks for using FollowMyHealth! This update includes improvements for messaging your provider.
As a reminder, here’s what else is new in 21.1!
• Change your FollowMyHealth username and password
• Submit a support ticket or give us feedback by tapping "Support"
21.1
February 11, 2021
Welcome to version 21.1!
This update includes:
• Change your FollowMyHealth username and password
• Submit a support ticket or give us feedback by tapping "Support"
20.3
October 29, 2020
Welcome to version 20.3!
• Easily find a pharmacy near you, near your home or search for one by name, city or zip code.
• Upload steps, blood pressure, weight and glucose readings from Apple Health to your FollowMyHealth® account.
20.2.2
September 2, 2020
Thanks for using FollowMyHealth! This update includes further improvements and bug fixes.
As a reminder, here’s what else is new in 20.2!
Appointment Improvements
• Easier appointment scheduling flow
• Quickly find a new provider when scheduling an appointment
• Export appointments to your calendar
Verify and change your email.
Add, change, or remove your mobile phone number.
20.2.1
August 19, 2020
Thank you for your quick feedback! After several reports of difficulties loading appointments, we have swiftly found and fixed a bug that was causing the issue.
In addition to the bug fix, here’s what else is new in 20.2!
Appointment Improvements
• Easier appointment scheduling flow
• Quickly find a new provider when scheduling an appointment
• Export appointments to your calendar
Verify and change your email.
Add, change, or remove your mobile phone number.
20.2
August 6, 2020
Appointment Improvements
• Easier appointment scheduling flow
• Quickly find a new provider when scheduling an appointment
• Export appointments to your calendar
Verify and change your email.
Add, change, or remove your mobile phone number.
20.1.5
June 19, 2020
Beginning June 30, 2020, users will no longer be able to sign in to FollowMyHealth with Yahoo. Additional support has been added to help those users create a FollowMyHealth username and password.
20.1.4
May 5, 2020
Improvements for On-Demand Video Visits
• Receive care from your trusted physician while you’re staying home
• Keeps you and our healthcare workers safe by helping to limit unnecessary exposure
Additional Bug Fixes
20.1.3
April 24, 2020
Improvements for On-Demand Video Visits
• Receive care from your trusted physician while you’re staying home
• Keeps you and our healthcare workers safe by helping to limit unnecessary exposure
Additional Bug Fixes
20.1.2
April 6, 2020
Improvements for On-Demand Video Visits
• Receive care from your trusted physician while you’re staying home
• Keeps you and our healthcare workers safe by helping to limit unnecessary exposure
Bug fixes for viewing the Support Knowledge Base
20.1.1
April 5, 2020
Improvements for On-Demand Video Visits
• Receive care from your trusted physician while you’re staying home
• Keeps you and our healthcare workers safe by helping to limit unnecessary exposure
Bug fixes for viewing the Support Knowledge Base
20.1
February 20, 2020
New wellness goals
View and track your mood, steps, blood sugar and weight
Sign in with Apple ID
19.4
November 14, 2019
New wellness goal type now supported
View and track your blood pressure
19.3
August 15, 2019
New wellness landing screen
Track your mood and steps
19.2.1
June 7, 2019
Improved support for Video Visits on iPad.
19.2
May 23, 2019
• Cancel and Reschedule appointment improvements
• Improved compatibility with Trust Commerce bill payment providers
• Access to Wellness Wire and Wellness Education documents
3.6.1
April 19, 2019
• Apple Health services are temporarily disabled as we make improvements to better integrate this data into your FollowMyHealth health records. We apologize for the interruption.
3.6
February 28, 2019
• Demographic changes to support middle name, preferred name, sexual orientation and gender identity
• Support for viewing and completing discharge forms
• Updated results page design to help find and retrieve results faster
63.6MB
English & 1 more
- English
- Spanish
12+
No
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