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FollowMyHealth®

FollowMyHealth®

Allscripts Healthcare Solutions Inc

Manage your healthcare through the FollowMyHealth® Universal Health Record.

4.6 Ratings 177K+ Reviews 1M+ Downloads
Featured on Must-Have Apps to Get Medical Help in Case of an Emergency

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About FollowMyHealth®

Manage your healthcare through the FollowMyHealth® Universal Health Record.
see more about FollowMyHealth®

Ratings & Reviews

4.6
177.3K+ Ratings
  1. 5
    77+%
  2. 4
    14+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    5+%
Write a Review
  • Rebecca Feb 16, 2020

    By open up now
    This APP is a must have to keep up on your health. Patients should have access to their test results....it is our body, we need to know what is going on with our health. I am now able to put together suitable questions from reading test results to go over with my physician to become more involved with my treatment plan. I can now match up procedures and dates with invoices I receive for copayments. Now I can see why I was being billed since the bills never give details just dates and invoice numbers. Helps out with my accounting procedures. Since I see several specialists I can now print out various testing performed and test results to go over with them so they are not duplicating orders for tests. Having my medical records available to me at my fingertips allows me to become more knowledgeable about my personal health issues through viewing first hand various procedure results so that I can be more hands on now on how I can personally maintain a healthy lifestyle, realizing my limitations with the various diseases I am living with on a daily basis.
    more
  • Feb 12, 2021

    By edith shaw
    The sign in process gives me easy access to my info. I send emails directly to my doctor to report on how I am progressing etc. I email requests for prescription refills that are then sent directly to my pharmacy. I get test results emailed to my phone where I can review them & compare them to previous test results. I get reminders for upcoming appointments in the app.
    more
  • Feb 14, 2021

    By Ju Jo
    I love this app! Not only does it give the results of tests but there are links to click that gives more info about what those results mean. I also like the appointment reminders, scheduling appointments, and asking for refills with the app.My favorite part is being able to send a message to my doctor and someone gets back to me usually within a few hours. Of course, that has more to do with the doctor's office. If you doctor's office recommends this app, install it. I think you'll like it.
    more
  • Review Feb 17, 2021

    By Bleu-Moon
    Everything is quicker when your waiting for results. I have meds that go 2 places. Instantly a reply that a certain Med was sent to CVS and Optum. No confusion. I’m 70 y/o and also want to mention the convenience with what’s going on. Meds delivered. I haven’t been driving but it’s great to know I can get a ride to and from the office visits. Any questions—no problem an Evisit and you don’t have to wait. Dental insurance. More to Love u for. With times how they are I feel the best care that can be given is in place. I am grateful for Dr Kapov treating me with respect and I know I’m getting the best!!! He listens and is there for you. He even is the one to introduce me to getting Optum. Convenient and 9 free medications. Who could ask for more? He sympathized when I lost my brother to COVID. I actually look forward to a visit no matter the circumstances because I know I’ll be getting the best care!!! Thank you for letting me voice the appreciation I have for all your doing to keep me feel safe and knowing your always there. Well u deserve more than 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
    more
  • Feb 25, 2021

    By Angie Pink
    Excellent, easy, and informative. The app works well in allowing me to access the same information as I would see it on the computer (on web browser). It is easy to navigate and sign in. I haven't see any bugs yet so I would say this is good. Thanks for making this app! 😊
    more
  • Doesn’t work, infuriating to use Sep 10, 2020

    By SageNabooru
    The way this app works has been dismal for the past year/several months or so. Troubleshooting doesn’t solve any of the problems, since they’re all with the programming itself. For some reason, my doctor wants to be “in” on all the latest, hip technology, and insists we use this app to request refills, view test results, etc. Nevertheless, I always have to call and request refills and test results anyway, since once I’m signed into the app, I’m immediately taken to a screen that tells me to “click here to launch the app” (clicking does nothing except highlight the text and image, and isn’t the app already launched?) or....download the app on the App Store??? Aren’t I already using the app?? I’m already signed in, so I know that’s not an issue. Clicking on “Help” creates a pop-up, most of whose text and links do not fit on the screen, so you can’t use any of them. The app is non-responsive to flipping the phone to make the screen wider, in hopes you can actually read the help pop-up. This happens every time now. I’m so fed up with it that I’m just going to have to see my doctor in person to request my refills, and I’m just going to have to show him in person that this app is not working.
    more
  • Not very good Nov 27, 2017

    By charisma1372
    If this app worked consistently and the way it is supposed to work it would be amazing, but I have had many problems with this app. After having major heart surgery, I downloaded it only for the convenience of being able to “easily” pay my bills. Immediately after downloading, I wasn’t able to even view my bills, much less make payments, so I contacted customer service. Once they finally straightened everything out after a few weeks, I was able to make one month’s worth of payments. Now, each time I try to pay an invoice, I receive an error message that says the payment provider cannot be contacted ... whatever that means. Of course when I call the phone number to try to pay, I don’t get an answer. I’m not sure if there is a disconnect between the app and the actual doctors’ offices or what, but this app has been pretty much nothing but aggravation for me. Also, I don’t know if it is supposed to automatically update but my insurance changed 5 months ago and that still hasn’t been reflected in my patient information. I understand that doctors are busy etc etc etc but this app has certainly not done much to make it easier for me to keep track of my records and bills.
    more
  • Breaks Bluetooth After Connecting with Cellular Data Mar 31, 2019

    By BullRun4Me
    I’ve had my iPhone XS since launch day and haven’t had any bluetooth problems until installing this app in Feb 2019. Every time I logged in with this app using cellular data it would break all Bluetooth connections from my iPhone, even to my Apple Watch and car infotainment system. Bluetooth would not work again until I disabled cellular data to this app (and this app only) in settings, reset bluetooth and/or reboot the phone. I had no problems if I used only wifi for this app and kept this app’s cellular data settings to off. This makes the app useless since I usually have access to a computer when on wifi thus I would just log in via the website. What business does this app have with bluetooth anyway? I’ve deleted this app from my iPhone and haven’t had any bluetooth problems since. This app works well for it’s designed purpose but the effect it has on my phone is unacceptable (it gets 2 stars instead of one since others who only intend to log on via wifi may still find it useful).
    more
  • WORST APP EVER!! Sep 22, 2018

    By Oldboy1980
    Does not work at all!! Scheduled 3 appointments and it never showed up on my upcoming appointments tab. This app worked great 1 year ago.. but now, it's a piece of crap! Worst part about it is, even if I try to go to the full site app on my phone, it still directs me to the mobile app!! Ugh!! I just want to set up a physical appointment for my son!! Have been with sharp for 35 years now, but PLEASE!! SOMEONE REVAMP THIS APP SO THAT IT ACTUALLY WORKS!! so frustrating!!!! ***********UPDATE************** Here are a few specific things that may help.. I never received an email confirming my scheduled appointment like a used to a year ago.. again, the appointments that I scheduled did not show up on my account under the upcoming appointments tab.. to the point where I thought I never even made the appointment. Only to find out that I actually HAD scheduled 3 appointments upon contacting sharp by phone. She was able to cancel the 2 that I didn't need but keep the 1 that I did. Trying to sign in was a nightmare.. it constantly kept saying there was an error AND it kept wanting me to agree to terms and conditions MULTIPLE times.
    more
  • Semi-informative but no actual communication Jan 24, 2021

    By AppleBrandy
    It is nice to have an app that has my latest health information from my doctors. However, the Messaging feature is useless. I have tried multiple times to contact different providers through the app, but I get no response. And the app’s customer service is non-existent (as several other reviewers have noted). Although there is a “Support” section to the app, if you try to “Contact Support”, it just takes you to a website with FAQs. There is no email address, contact form, or phone number included anywhere. It’s very frustrating because I’m currently pregnant during the COVID-19 pandemic and it’s incredibly difficult to get a hold of my doctors over the phone. It would be great if I could use the app as intended: to ask quick questions and get answers rather than being on hold on the phone for hours and hoping for a response from a physician in a few days. With this app, I can’t send messages, but they don’t seem to ever actually be received by the doctors.
    more
  1. Take control of your health! Get 24/7 access to your medical information and healthcare records anywhere you have your mobile device
  2. Receive instant push notifications anytime there is important new information waiting in your FollowMyHealth® profile
  3. Safe and secure! All your info is mobile passcode and Touch ID protected at all times

Reviewed by Kaylin on April 25, 2018

  • Rebecca Feb 16, 2020

    By open up now
    This APP is a must have to keep up on your health. Patients should have access to their test results....it is our body, we need to know what is going on with our health. I am now able to put together suitable questions from reading test results to go over with my physician to become more involved with my treatment plan. I can now match up procedures and dates with invoices I receive for copayments. Now I can see why I was being billed since the bills never give details just dates and invoice numbers. Helps out with my accounting procedures. Since I see several specialists I can now print out various testing performed and test results to go over with them so they are not duplicating orders for tests. Having my medical records available to me at my fingertips allows me to become more knowledgeable about my personal health issues through viewing first hand various procedure results so that I can be more hands on now on how I can personally maintain a healthy lifestyle, realizing my limitations with the various diseases I am living with on a daily basis.
    more
  • Feb 12, 2021

    By edith shaw
    The sign in process gives me easy access to my info. I send emails directly to my doctor to report on how I am progressing etc. I email requests for prescription refills that are then sent directly to my pharmacy. I get test results emailed to my phone where I can review them & compare them to previous test results. I get reminders for upcoming appointments in the app.
    more
  • Feb 14, 2021

    By Ju Jo
    I love this app! Not only does it give the results of tests but there are links to click that gives more info about what those results mean. I also like the appointment reminders, scheduling appointments, and asking for refills with the app.My favorite part is being able to send a message to my doctor and someone gets back to me usually within a few hours. Of course, that has more to do with the doctor's office. If you doctor's office recommends this app, install it. I think you'll like it.
    more
  • Review Feb 17, 2021

    By Bleu-Moon
    Everything is quicker when your waiting for results. I have meds that go 2 places. Instantly a reply that a certain Med was sent to CVS and Optum. No confusion. I’m 70 y/o and also want to mention the convenience with what’s going on. Meds delivered. I haven’t been driving but it’s great to know I can get a ride to and from the office visits. Any questions—no problem an Evisit and you don’t have to wait. Dental insurance. More to Love u for. With times how they are I feel the best care that can be given is in place. I am grateful for Dr Kapov treating me with respect and I know I’m getting the best!!! He listens and is there for you. He even is the one to introduce me to getting Optum. Convenient and 9 free medications. Who could ask for more? He sympathized when I lost my brother to COVID. I actually look forward to a visit no matter the circumstances because I know I’ll be getting the best care!!! Thank you for letting me voice the appreciation I have for all your doing to keep me feel safe and knowing your always there. Well u deserve more than 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
    more
  • Feb 25, 2021

    By Angie Pink
    Excellent, easy, and informative. The app works well in allowing me to access the same information as I would see it on the computer (on web browser). It is easy to navigate and sign in. I haven't see any bugs yet so I would say this is good. Thanks for making this app! 😊
    more
  • Feb 14, 2021

    By Stevie Nellor
    I love this app. It has made staying in touch with doctors, requesting refills, getting lab results, reminders, etc. so easy, especially during Covid-19 when nobody really wants to see you in-person. The only thing I wish we could do is is have 2 separate log-ins (My husband & I) with one email account. Seems it should be possible, since both FMH accounts would have different user names & passwords. If you make this happen, I will change to 5 stars.
    more
  • Feb 11, 2021

    By TheGebman
    A great source for your medical records and test results. You get more info on this app than you get from your doctors. It keeps track of your scripts and allow reorders 24/7. It records your appointments and sends reminders via email. With proper permission you can monitor a loved one's medical test records too. If the app sent an advisory email that you have a message on the app, it would be a 5 star rateing. Give it a try. Nothing to lose, it's free!
    more
  • Mostly really good Feb 14, 2020

    By whatwerks
    I like this app. I like having such complete immediate access to my medical records and to my doctor. I don’t like that I can’t paste into the journal or message, text that I cut or copied from a different application. And, I don’t like that I HAVE to go here to do certain things like I don’t remember exactly. I just know I got an email that sed I need login to access a message, and at that time I didn’t have access to a device on which I could download the app, so I could even login to the software. But that’s not the software’s fault. I stilllist it here still though because for ME as a consumer, it is related to the effectiveness this app exist to address. I like the journal function. Very helpful. I like the message my doctor and get a message back capability. I like that I can see lab results. It’s like I sed, OVERALL it’s a very good app. And, now signing up or logging in isn’t problematic anymore for me like it was in the beginning. So, good on y’all for creating a very functional app.
    more
  • Feb 19, 2021

    By Mike Agee
    Easy to use. Reminds me of my appointments which is great because despite being written on the calendar I still tend to forget them. Tracks vital signs. Recent visit paperwork is viewable. Cons are lab results are not always updated & some visits aren't able to be seen.
    more
  • Communication beats CHCW’s phone tree! Feb 17, 2021

    By chefmcclelland
    Most of the time it’s easier and more efficient to reach various teams and doctors than that incredibly flawed phone tree. This portal has built up a lot of trust between me and the CHCW medical staff. Their best doctors and associated teams will generally reply quickly and to the point. It’s great to cut out all of the crap that you have to navigate every time you call by phone, like listening to their phone tree instructions for wearing masks and where to park, most often twice and always unnecessarily. This patient portal has been a great way to get to know the best doctors at a personal level, but only their best ones; the docs with whom I have no rapport will often ignore me and later regard me as irritating or an annoyance. That hurts, but it is still indicative of how that relationship will play out on a professional basis. All in all, a wonderful tool for doctor and patient. 👍
    more

No reviews available

  • Breaks Bluetooth After Connecting with Cellular Data Mar 31, 2019

    By BullRun4Me
    I’ve had my iPhone XS since launch day and haven’t had any bluetooth problems until installing this app in Feb 2019. Every time I logged in with this app using cellular data it would break all Bluetooth connections from my iPhone, even to my Apple Watch and car infotainment system. Bluetooth would not work again until I disabled cellular data to this app (and this app only) in settings, reset bluetooth and/or reboot the phone. I had no problems if I used only wifi for this app and kept this app’s cellular data settings to off. This makes the app useless since I usually have access to a computer when on wifi thus I would just log in via the website. What business does this app have with bluetooth anyway? I’ve deleted this app from my iPhone and haven’t had any bluetooth problems since. This app works well for it’s designed purpose but the effect it has on my phone is unacceptable (it gets 2 stars instead of one since others who only intend to log on via wifi may still find it useful).
    more
  • Semi-informative but no actual communication Jan 24, 2021

    By AppleBrandy
    It is nice to have an app that has my latest health information from my doctors. However, the Messaging feature is useless. I have tried multiple times to contact different providers through the app, but I get no response. And the app’s customer service is non-existent (as several other reviewers have noted). Although there is a “Support” section to the app, if you try to “Contact Support”, it just takes you to a website with FAQs. There is no email address, contact form, or phone number included anywhere. It’s very frustrating because I’m currently pregnant during the COVID-19 pandemic and it’s incredibly difficult to get a hold of my doctors over the phone. It would be great if I could use the app as intended: to ask quick questions and get answers rather than being on hold on the phone for hours and hoping for a response from a physician in a few days. With this app, I can’t send messages, but they don’t seem to ever actually be received by the doctors.
    more
  • Doesn’t work, infuriating to use Sep 10, 2020

    By SageNabooru
    The way this app works has been dismal for the past year/several months or so. Troubleshooting doesn’t solve any of the problems, since they’re all with the programming itself. For some reason, my doctor wants to be “in” on all the latest, hip technology, and insists we use this app to request refills, view test results, etc. Nevertheless, I always have to call and request refills and test results anyway, since once I’m signed into the app, I’m immediately taken to a screen that tells me to “click here to launch the app” (clicking does nothing except highlight the text and image, and isn’t the app already launched?) or....download the app on the App Store??? Aren’t I already using the app?? I’m already signed in, so I know that’s not an issue. Clicking on “Help” creates a pop-up, most of whose text and links do not fit on the screen, so you can’t use any of them. The app is non-responsive to flipping the phone to make the screen wider, in hopes you can actually read the help pop-up. This happens every time now. I’m so fed up with it that I’m just going to have to see my doctor in person to request my refills, and I’m just going to have to show him in person that this app is not working.
    more
  • Not very good Nov 27, 2017

    By charisma1372
    If this app worked consistently and the way it is supposed to work it would be amazing, but I have had many problems with this app. After having major heart surgery, I downloaded it only for the convenience of being able to “easily” pay my bills. Immediately after downloading, I wasn’t able to even view my bills, much less make payments, so I contacted customer service. Once they finally straightened everything out after a few weeks, I was able to make one month’s worth of payments. Now, each time I try to pay an invoice, I receive an error message that says the payment provider cannot be contacted ... whatever that means. Of course when I call the phone number to try to pay, I don’t get an answer. I’m not sure if there is a disconnect between the app and the actual doctors’ offices or what, but this app has been pretty much nothing but aggravation for me. Also, I don’t know if it is supposed to automatically update but my insurance changed 5 months ago and that still hasn’t been reflected in my patient information. I understand that doctors are busy etc etc etc but this app has certainly not done much to make it easier for me to keep track of my records and bills.
    more
  • WORST APP EVER!! Sep 22, 2018

    By Oldboy1980
    Does not work at all!! Scheduled 3 appointments and it never showed up on my upcoming appointments tab. This app worked great 1 year ago.. but now, it's a piece of crap! Worst part about it is, even if I try to go to the full site app on my phone, it still directs me to the mobile app!! Ugh!! I just want to set up a physical appointment for my son!! Have been with sharp for 35 years now, but PLEASE!! SOMEONE REVAMP THIS APP SO THAT IT ACTUALLY WORKS!! so frustrating!!!! ***********UPDATE************** Here are a few specific things that may help.. I never received an email confirming my scheduled appointment like a used to a year ago.. again, the appointments that I scheduled did not show up on my account under the upcoming appointments tab.. to the point where I thought I never even made the appointment. Only to find out that I actually HAD scheduled 3 appointments upon contacting sharp by phone. She was able to cancel the 2 that I didn't need but keep the 1 that I did. Trying to sign in was a nightmare.. it constantly kept saying there was an error AND it kept wanting me to agree to terms and conditions MULTIPLE times.
    more
  • Intrusive, and doesn’t work Dec 21, 2017

    By Bykr Bayb
    After I signed up, and entered all my personal information, I went about a month before needing to log in again. By then, I had forgotten my password. I toggled through all my usual passwords, and variations of them. Finally I clicked the “forgot password” option. It sent me an email to reset my password. I followed the instructions and reset my password. When I tried to log in with my new password, I got an error message, stating there was a problem logging in. So I sent a message through the app to customer support. When I sent it, the app said they had sent me an email to confirm receipt of my message, and they would get back to me. I never got the email. I checked my junk folder. I checked the screenshot I took of the message I had sent, and confirmed that I gave them my correct email address. Today I sent them another message through the app. Again I got the message that they had sent me an email. Again, no email. They have all of my most personal health information, but I don’t. I learned a costly lesson this time.
    more
  • Feb 15, 2021

    By Anne Marie
    Horrible! Keeps saying Session Expired. I try to sign in and get the same message. I uninstalled and reinstalled and get the same message. I'm over it. Garbage app!!! I tried your suggestions, it still won't work!

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