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Fitbit

Fitbit

Fitbit, Inc.

Fitbit is dedicated to helping people lead healthier, more active lives.

3.8 Ratings 852K+ Reviews 50M+ Downloads
Featured onTop Apps to Monitor Daily Health Across Multiple Devices
Fitbit is dedicated to helping people lead healthier, more active lives.
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Ratings & Reviews

3.8
851.6K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Awesome...but needs a little tweaking 😉 Mar 23, 2019

    By Jane - Eastern Cape
    I am absolutely hooked on my Fitbit! I bought the Charge 3 and I hate taking it off. I love the notifications it sends if I haven’t moved from my desk each hour, I love the fact you can challenge other friends and colleagues to weekend, or weekly challenges as well as track your own performance. It’s got me more motivated than any exercise book, or personal trainer. The only downside I find is that it’s not 100% accurate. My resting heart rate on an ECG machine compared to my Fitbit has a difference of 10 beats per minute...that’s a big number when you’re trying to work in fat burn mode or/and cardio. In addition, when I train with other people my steps are pretty much the same but when we e all walked a 12km walk (as we’ve done consistently this week), my Fitbit comes up with almost 2km less than the others! The only time it’s accurate is if I walk with my GPS on my phone and then sync the data after my walk/run. In addition the calorie counter has very limited good options and scanning them and sending them off is too time consuming. I find I’m using the “My Fitnesspal” app to monitor my food intake...please look at their app and try and make the Fitbit calorie counter more user friendly. Apologies for mentioning the bits that need “tweaking”, but it’s constructive feedback that I feel is important. All in all I am so chuffed that I have a Fitbit as its now become a way of life for me! Thank you to the Fitbit team of developers ☺️
    more
  • Jul 3, 2020

    By Kara Hilton
    Glitches with connectivity seem to have been resolved. I do like that the exercise feature is self starting. It's disappointing that we have to pay to use the features of an app that we have purchased a device for. Additionally, for a fitness tracking app/device, the feedback isn't very detailed in regard to runs. Info such as the fastest or slowest part of your run along the route or speed during splits. There are other apps that I don't have to buy anything, and I still get more information.
    more
  • FitBit app is pretty good, minus some frustrations May 22, 2019

    By Mssmith0516
    I love my FitBit Versa and the FitBit app, but my one complaint would be the overwhelming number of clock faces to choose from and no real way to filter through them. The categories are broken down to only a few, at most, and the search feature isn’t really all that reliable for what you’re truly trying to search for. For example, when searching for “beach” it only shows a few options, but IF you have a large amount of free time to search through the extensive library one by one, you happen to come across several more while browsing. Maybe having a “tag” feature for clock face developers to add search keywords would be nice. It would also be nice if there was a feature to filter clock faces by which ones are free from those that you have to buy. I’m also not fond of the calorie link option that FitBit incorporates with the MyFitnessPal app. It would be nice for a setting to be provided to select whether you only want workout calories that you’ve burned to automatically link to your MyFitnessPal app versus your overall calorie burn for the day. I’m one who only likes to log my calorie burn for workouts and not the entire day. Those are overall my only two complaints. For the most part, the FitBit app is great, with the exception of these couple of things, but I’ve also only owned my Versa for less than a week, so I’m still exploring the app.
    more
  • So much for bug fixes.... and they were fixed! Oct 26, 2018

    By noaccountname
    Previous comments earning the app 3 stars a week ago: First time that the app has failed in over a year. So averaged out the number of stars to give it— with this week being 1 star and rest of year is 5. Since the latest update my Flex 2 wont sync. Ironic timing since I actually managed to finally do some serious exercising every day this week. I think the tracker is still storing data since I’m still getting silent alarms and notifications when wearing it. I hope it’s storing everything til bugs are fixed. Please! Update with 5 stars to go with it: I was so surprised that the developers responded to the problem I posted about syncing, and for that alone, I’d give the app 5 stars for customer service. But better yet, the FitBit help page that they directed me to had the solution. It was at end of webpage after a long list of things to try, most of which everyone probably does. At the end of the “try this” suggestions, the one about how to reset the actual tracker did the trick. I never knew there was a little button on the charger itself for this purpose. Anyways, my Flex 2 tracker miraculously synced after I reset it, and it had stored a full week of data, exercise, sleep patterns, etc, which appeared happily in the app. The developer’s reply to my initial review has the link to follow for how-to. Thanks so much for being repsonsive!
    more
  • Feel Naked w/o my Fitbit! But.... Oct 6, 2018

    By GG245777543236
    I’ve had a Fitbit for 5 yrs now and use both it and the app religiously. There was a frustrating Firmware issue with the charge 2 and another device crapped out on me but Fitbit replaced and has since fixed everything. I now (still) have a Charge HR that has been running strong for 2.5 yrs... the App itself is great, I love the challenges and the navigation is easy/intuitive for the most part. One part I don’t like is the adventures area. So far it’s just places like Yosemite, NYC, Boston... Why? There are so many grand walks/hikes in so many areas of the world. There are also lots of other sites and apps that have countless walks/hikes mapped in whatever area you happen to be in but I’d much prefer to be able to access all of this from the Fitbit App. I’m stumped as to why Fitbit hasn’t extended the selection when it would be easy to load other walks and in turn be much more usable for everyone! It would also increase Fitbit usage and engagement. I remember thinking this when I first saw adventures on the front page of the app, clicked on it and saw just a few areas. Today I decided to check again and... 3-4 years later they still have the same few walks/hikes. This is so odd I’m kind of scratching my head as to why expanding this section hasn’t occurred to anyone at Fitbit, what the obstacles are (seems easy/doable and cost/benefit smart) and why it hasn’t happened?
    more
  • Jun 24, 2020

    By Heather Bennett
    Just terrible. My personal bests don't update. Sometimes it syncs and the steps on my device go down(!) and at the moment it appears to have stopped recognising activities completely. Dealt with the support team for months, who don't reply for weeks on end, then reply an hour or two after a new update comes out, telling me I don't have the latest update so that must be the problem. Eventually they sent me an email saying they couldn't fix it.
    more
  • Jun 29, 2020

    By Julia Cunningham
    My Versa is useless. I had read about the syncing issues. I have had a few but, I was able to deal until now. The app claims no internet connection which I know is wrong. I have been using my versa as an alarm but can't now. It has fallen 20 minutes behind and keeps getting further behind. It syncs about once every three days. I had issues with my daughters ace as well. I am considering a different brand. I have been with fitbit for almost 5 years. This is ridiculous.
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  • Jul 2, 2020

    By Mike Schulze
    Active minutes aren't shown correctly in the quick overview. I know I was active a lot, but in the overview it shows 10 minutes over multiple days. When I click on it, it shows much more time, but there's still missing days. Example: it shows Jun 8 - 14 (2 days only) and 10 minutes. When I click on it, it shows 112 minutes for those 2 days. But when I go through the whole month, the big view (whatever you want to call it) shows multiple weeks with much more time in that very timeframe.
    more
  • Jun 18, 2020

    By Ana Veldhuis
    I am so fed up with this app! The sync is not working at all lately. I have uninstalled a couple of times with no luck. Finally when the app is opening if I want to review my workouts it freezes again. The GPS is also off, the distance I run never matches with the real distance, the map I get afterwards is not accurate and the speed/pace are off as well. The tracking of my swimming workouts is a mess. It does not track anything unless I use my hands. Ionic was the worst purchase ever!
    more
  • Jun 25, 2020

    By Louise Feldmann
    March 30, 2020. The last time my Charge 2 would sync with the app. I've tried rebooting, reinstalling, troubleshooting, reading others reviews, and waited for the next update to fix it. Today I start reading reviews again and someone has mentioned that their phone is not on the compatable list. Hunt down that list, and sure enough my phone isn't there. Why in the world is this information not in the troubleshooting information?!
    more

No reviews available

  • So much for bug fixes.... and they were fixed! Oct 26, 2018

    By noaccountname
    Previous comments earning the app 3 stars a week ago: First time that the app has failed in over a year. So averaged out the number of stars to give it— with this week being 1 star and rest of year is 5. Since the latest update my Flex 2 wont sync. Ironic timing since I actually managed to finally do some serious exercising every day this week. I think the tracker is still storing data since I’m still getting silent alarms and notifications when wearing it. I hope it’s storing everything til bugs are fixed. Please! Update with 5 stars to go with it: I was so surprised that the developers responded to the problem I posted about syncing, and for that alone, I’d give the app 5 stars for customer service. But better yet, the FitBit help page that they directed me to had the solution. It was at end of webpage after a long list of things to try, most of which everyone probably does. At the end of the “try this” suggestions, the one about how to reset the actual tracker did the trick. I never knew there was a little button on the charger itself for this purpose. Anyways, my Flex 2 tracker miraculously synced after I reset it, and it had stored a full week of data, exercise, sleep patterns, etc, which appeared happily in the app. The developer’s reply to my initial review has the link to follow for how-to. Thanks so much for being repsonsive!
    more
  • Great gadget Jun 8, 2018

    By seely rd
    I am giving my Fitbit Zip five stars, even though I only use the steps portion. It is fun, gives me good info about a job I have, where I am on my feet for my entire shift, and it is easy to use. It is true, you will add extra steps to get to a goal, and I don't consider myself a competitive person. I am sure the other elements of the Zip are great, but I am an online WW member, so I just use the FIT for upping my activity. I highly recommend this product. However I am adding a review of the Flex 2, (3 years later) which I hate. I lost my Fitbit zip and went with the Flex 2 when there was a long wait for Zip delivery. I wish I hadn't. I give the Flex 0 stars. I have to download a new Fitbit app every time I try to sync the stupid thing. I've gone thru every help tip Fitbit offers, spent a long time on the phone with a person in customer support and have emailed the company for help. There has been no resolution. The company's support team used to be amazing, now they just read back text from the same help site I used when I tried to trouble shoot the problem. Also when the Flex 2 finally syncs (again after I download the app, again, for the third time that day) it seems to record arm movements. So if you are sitting down wrapping packages or painting your toenails you will also be getting in your steps. If you can get it to sync.
    more
  • My partner in fitness May 18, 2019

    By Road Runner 1971
    I’ve had my Fitbit Ionic for a year and a half and am very happy with it. This is my 3rd Fitbit and the Ionic addresses the issues I had with my first two ‘bits, namely a one-day battery life and the fact I couldn’t immerse it in water. The data collected by my Ionic is logically and usefully displayed on the Fitbit app. I’m a recovering heart attack patient and the heart rate data compiled in the app is essential reading for my doctor. I transcribe the heart data onto my own spreadsheets and provide them to my doctor every time I have an appointment. The accuracy of the readings is impressive and consistent and when my numbers are taken three times a week at my cardiac rehab sessions at the hospital we’ve come to use the Fitbit’s heart rate number over that of the nurse’s oximeter because my Fitbit tends to do a better job filtering out the “white noise” of my a-fib condition. Medical science is a data-driven discipline and being able to provide my doctor with hard data each visit is immensely valuable. My last doctor’s appt in April lasted NINE MINUTES - all because I provided the spreadsheet numbers compiled by my Fitbit and displayed on the app. If you’re trying to talk to your doctor about your health and how you’re feeling and don’t have numbers to quantify your opinions, well, you’re only guessing.
    more
  • Awesome...but needs a little tweaking 😉 Mar 23, 2019

    By Jane - Eastern Cape
    I am absolutely hooked on my Fitbit! I bought the Charge 3 and I hate taking it off. I love the notifications it sends if I haven’t moved from my desk each hour, I love the fact you can challenge other friends and colleagues to weekend, or weekly challenges as well as track your own performance. It’s got me more motivated than any exercise book, or personal trainer. The only downside I find is that it’s not 100% accurate. My resting heart rate on an ECG machine compared to my Fitbit has a difference of 10 beats per minute...that’s a big number when you’re trying to work in fat burn mode or/and cardio. In addition, when I train with other people my steps are pretty much the same but when we e all walked a 12km walk (as we’ve done consistently this week), my Fitbit comes up with almost 2km less than the others! The only time it’s accurate is if I walk with my GPS on my phone and then sync the data after my walk/run. In addition the calorie counter has very limited good options and scanning them and sending them off is too time consuming. I find I’m using the “My Fitnesspal” app to monitor my food intake...please look at their app and try and make the Fitbit calorie counter more user friendly. Apologies for mentioning the bits that need “tweaking”, but it’s constructive feedback that I feel is important. All in all I am so chuffed that I have a Fitbit as its now become a way of life for me! Thank you to the Fitbit team of developers ☺️
    more
  • FitBit app is pretty good, minus some frustrations May 22, 2019

    By Mssmith0516
    I love my FitBit Versa and the FitBit app, but my one complaint would be the overwhelming number of clock faces to choose from and no real way to filter through them. The categories are broken down to only a few, at most, and the search feature isn’t really all that reliable for what you’re truly trying to search for. For example, when searching for “beach” it only shows a few options, but IF you have a large amount of free time to search through the extensive library one by one, you happen to come across several more while browsing. Maybe having a “tag” feature for clock face developers to add search keywords would be nice. It would also be nice if there was a feature to filter clock faces by which ones are free from those that you have to buy. I’m also not fond of the calorie link option that FitBit incorporates with the MyFitnessPal app. It would be nice for a setting to be provided to select whether you only want workout calories that you’ve burned to automatically link to your MyFitnessPal app versus your overall calorie burn for the day. I’m one who only likes to log my calorie burn for workouts and not the entire day. Those are overall my only two complaints. For the most part, the FitBit app is great, with the exception of these couple of things, but I’ve also only owned my Versa for less than a week, so I’m still exploring the app.
    more
  • Feel Naked w/o my Fitbit! But.... Oct 6, 2018

    By GG245777543236
    I’ve had a Fitbit for 5 yrs now and use both it and the app religiously. There was a frustrating Firmware issue with the charge 2 and another device crapped out on me but Fitbit replaced and has since fixed everything. I now (still) have a Charge HR that has been running strong for 2.5 yrs... the App itself is great, I love the challenges and the navigation is easy/intuitive for the most part. One part I don’t like is the adventures area. So far it’s just places like Yosemite, NYC, Boston... Why? There are so many grand walks/hikes in so many areas of the world. There are also lots of other sites and apps that have countless walks/hikes mapped in whatever area you happen to be in but I’d much prefer to be able to access all of this from the Fitbit App. I’m stumped as to why Fitbit hasn’t extended the selection when it would be easy to load other walks and in turn be much more usable for everyone! It would also increase Fitbit usage and engagement. I remember thinking this when I first saw adventures on the front page of the app, clicked on it and saw just a few areas. Today I decided to check again and... 3-4 years later they still have the same few walks/hikes. This is so odd I’m kind of scratching my head as to why expanding this section hasn’t occurred to anyone at Fitbit, what the obstacles are (seems easy/doable and cost/benefit smart) and why it hasn’t happened?
    more
  • Loyal fitbit customer Dec 18, 2018

    By Hilexi12
    Hi I’ve had my Fitbit for a while and it is consistently helpful in tracking my sleep, food intake, drink intake, and menestral cycle. And of course, fitbit is known for tracking of activity and steps as well as heart rate. There is one complaint I have. I need a competitive atmosphere to enhance my healthy living. With the friends option you can challenge friends to like three different challenges. These challenges can easily get boring and unmotivated users if your friend runs track or something. I think it would be in fitbit and the health of the world’s intentions to have challenges dedicated to drinking enough water and reaching calorie goals and sleep goals as well. Activity is a big part of our health, however, when it comes to hydration, sleep, and nutrition many people are falling behind. With an increase in steps and activity. Fitbit should provide reminders to drink more water and to eat some food for more energy. I think that your healthy diet begins in the kitchen and ends with the right amount of steps. Without doing too much out of my way, I can usually achieve my step goal, but I often struggle with hydration and have fainting spells and sometimes get hospitalized due to lack of hydration. It is vital to a person’s well being to stay hydrated especially after working out or moving a lot. Thank you so much for listening and I hope you take my advice into account.
    more
  • Jun 23, 2020

    By Honey Diamond
    Works great. I sometimes have a hard time downloading the data from my Fitbit to the app. I get a message saying it can't find my device even when I'm holding the tablet with the bracelet 3 inches from the tablet. I have to reboot my tablet to sync. Not sure why. Other than that, it's great. I like getting weekly emails on my progress in an email.
    more
  • Jul 3, 2020

    By Kara Hilton
    Glitches with connectivity seem to have been resolved. I do like that the exercise feature is self starting. It's disappointing that we have to pay to use the features of an app that we have purchased a device for. Additionally, for a fitness tracking app/device, the feedback isn't very detailed in regard to runs. Info such as the fastest or slowest part of your run along the route or speed during splits. There are other apps that I don't have to buy anything, and I still get more information.
    more
  • Inspire HR May 12, 2020

    By Karen70333
    Fitbit has been on my person at least 10 years. I’ve updated with each new model. The Inspire HR is buggy. Take minutes to manually sync, doesn’t aways catch that one hour nap and can register quiet TV watching as sleep. And my biggest daily frustration with this App is the sleep score. Sleep is one area Fitbit has been perfect in the past, now not so much. After 8 hours sleep and falling within the range of all the sleep parameters it gives a fair sleep score? So frustrating waking up feeling good and see fair for sleep score. I’ve tried everything. This part of the sleep module is very demotivating. Since sleep is where, in the past, Fitbit has done better than anyone else. Past Fitbit models like Aria and it’s predecessors have been unbelievably accurate. Update. Thanks for your response but my questions were not answered in the links you sent me. So I googled my questions where I easily found answers. Most people never get a sleep score higher than the high 70’s low 80’s. Then say that. Don’t have people trying everything to raise it. I’ve had every smaller Fitbit. The Inspire HR is the most inaccurate for sleep and terrible at syncing. The internet is full of complaints. Fitbit has done more to hurt their image by telling users they are all sleep failures with the wildly controversial sleep score. Adjust it, do something. It makes your Fitbit look like a joke. You see the comments/complaints. Allow the user to turn it off. It’s a design failure.
    more
  • Love my Fitbit Versa, but... Sep 20, 2019

    By Eschfineart
    I bought my Fitbit Versa Lite after weight gain due to a back injury. It has done a wonderful job motivating me to move more and eat healthier. I’ve lost four lbs in just the past few weeks. The sleep Score and record would be awesome if it worked accurately, but it is not working well at all for me. I’m in my mid-60’s and I wake up to go to the bathroom a few times a night. Even though I’m only up for a few minutes and usually fall right back asleep, the app splits my night into several segments, each usually under 3 hours so I only get the simplified sleep details for each (or sometimes for only one or two of them) even if I’m getting 5 hrs and 30 minutes total. I don’t understand why it doesn't just keep tallying my sleep noting those 2-3 min bathroom breaks as awake periods in